Wawa Reviews

The food quality has gotten so bad over the years. The preparation has become obsolete. First time in a year I ordered a sandwich from Wawa and it was $9. It was absolutely vile and couldn't even take a bite. I threw it right in the trash. Such a shame.

I live in Stafford, VA. I am a frequent buyer to Wawa at 860 Richmond Hwy. But today by far, this has been the worst experience. I purchased gas at the pump than went inside and bought 2 packs of Marlboro cigarettes, Marlboro pack in my pocket was empty so as courtesy I ask the clerk if she can throw this in the garbage can behind the counter, she was rude and told me, "You can throw this in the garbage cans we have outside." I used to buy my gas and cigarettes at Valero gas station right next to this newly open WAWA, I guess I will be going back to them for all my purchases now.

I am a frequent buyer to Wawa. By far, this has been the worst experience. I purchased 3 beverages. The barter was working as a cashier at the same time. I waited for 20 min. When he finally gave my coffee regular, he had made a mistake and added the oat milk that I paid separated for. When I told him, he took the drink back and throw it into the sink with bad attitude. He was very rude and unapologetic. I just told him to forget about my three drinks and left.

Some total crooks, takes 143.00 out of my account completely drained what little I had for 10 I actually spent in fuel for in app fueling. With today's technology this shouldn't happen. I can swipe my card and it'll only allow me to spend exactly what I have in my account. So why is this happening regardless if it a hold. This is an inconvenience for transactions about to come through and how am I supposed to eat if they take all my money... every dime. Ridiculous. DON'T USE THE IN APP PURCHASES.

Wawa food is unhealthy, drinks are all sugar. The quality of your food leaves a lot to be desired, for example, their turkey and cheese sandwich should be renamed to 'turkey with half of your sandwich with cheese's. Quinoa salad is so sour with green apples, it used to have feta cheese. Took a bite of sand but the manager reimbursed me. Salad lettuce is brown many times. Your egg breakfast often gives me a tummy ache. As you can see I tried most of your food. The only thing I like about my Wawa is the staff. 5th Ave Galloway NJ.

Been to multiple locations around Allentown and Bethlehem and the refreshers are never made correctly, often missing ingredients and tasting quite off. There is a severe lack of consistency in drink quality which is unexpected since recipes are provided directly on the cup label. Would recommend better training and execution by employees at the drink counter.

I love the different baked goods, however the Wawa on Lantana Road has a wonderful representative named Latoya. It's a delight to see her when come in, her positive attitude, and warm personality make the whole customer experience makes my stop refreshing.

Wawa is a Philly based store so when I order a HOAGIE I don't want you to make a SUB.... It should be built up from the middle like a taco.... Cheese 1st, meat, lettuce, tomato on.... Always disappointed to see it built from the side.... Please train better...

Today is my son's birthday and I had my hands really full. Brayden at the monument/mccormick road store offered to help me to my car. I had all of my son's favorite breakfast items and it was too much for me to carry. Braden was very helpful and had a huge smile. Thank you so much.

Wawa in Elkton, Maryland on Pulaski hwy is a rip off. I went and purchased gas for my lawnmower of $8.99, Well Wawa also decided to take an extra $95.51. I contacted wawa customer service. They said it was a hold and will return to me in 72 hours. Well it has now been 15 business days and it went from pending to charge. My bank issues me a new card and is now disputing the charges. Do not use your bank cards at wawa gas pump.

I am a regular customer a Wawa Deerfield Beach, store number 5242 in South Florida. I had a bad experience with one of your employees called Bernabeth. I bought on the self checkout register my breakfast and printed the receipt. When my number of order was announced I went to pick it up and Bernabeth said I had to pay for it. I showed her the receipt and she rudely did not see it and shouted at me rudely that I had to pay for it. A (supervisor) checked the receipt and confirmed the purchase. By no way an employee can raise their voice at a customer and also in a rude way and obviously with no education. I felt ashamed with the other buyers around me and they witnessed the lack of professionalism from your employee Bernabeth. This goes way far from a good customer service. This message is for Human resources department to let them know the issue and my complaint. Thanks!

Very poor service, rude cashier, then double charged for a sandwich. In addition didn’t have time to add rewards points for a large purchase. She just pushed me off to a manager who also wasn’t any help.

On several occasions we have ordered Wawa through Uber Eats. We work for a local medical center & ordering Wawa has become a staple in our practice due to long hours & minimal time to eat. We have ordered several different items over the past few months. Burgers, hoagies, quesadillas, granola parfaits, salads…. Everything has been sub par - not what we ordered - bacon undercooked for burgers, burger dripping in grease, quesadillas with almost no cheese or fillings, hoagies missing ingredients. We decided to pay a visit to our local Wawa on Valley Forge Rd in Lansdale PA and OMG what a joke. Poor food quality, rude and arrogant employees. Wawa you lost about 100 patrons today because we will spread the word. Quality is non existent. We will never patronize Wawa again. Filthy, dirty, poor food quantity.

Wawa manager think that people living because of WAWA. The truth is wawa lives because of people. They started mistreating customers and bullying when customers order. Stay away from this wawa business and go somewhere else.

I had it on wheat roll with honey mustard and extra mayonnaise and onions and sweet peppers and grated Parmesan cheese and spinach and it was so good and really tasty. The chicken was fresh and moist and putting my topping was good on it.

Wawa is horrible, the people working at Wawa doesn’t do their job. There’s no way I waste my gas and went to Wawa 3 days back to back for them not to refill the coffee machine or the hot food area. They were telling me they don’t have anymore, whole time no one took them out. 3 days straight now. Also with the cold coffee, it hasn’t been filled up for 3 days in both spots. I wasted gas, time and money just to not receive what I was looking for. I will not be returning.

So Mercedes sent me home with an electric car as a rental. I live an hour away and it only had 118 miles on it. Well in Leesburg doesn’t have any charging station. There’s only a Wawa in lady lake that has Teslas. Well when I called Wawa and told him that I was trying to charge my Mercedes she’s all like, "Oh yeah we have charging." Well she didn’t tell me that they only have them for Teslas. Make sure you have an adapter.

The front of the store was so dirty, trashcan overflowing, front door hand prints, coffee stains on the cement, they used to power wash not now that open 24 hours, Dirty WAWA need to get back to power washing. First thing you see before you go in now Dirty WAWA

Wawa has changed the coffee quality!! Definitely It does taste different now. What did you do? Please bring back the old taste. The one you’re serving now it’s now what it used to be or train your staff again.

Most Wawas have the small cups ice. This store does not. I had to get my wisdom teeth removed & I have a one fake tooth as well. So I like to get the ice from the back due to problems going on with my teeth. The managers have done it as well as different associates. At night it’s a manager and a coworker who makes a scene about the ice saying it’s cross-contamination. I spoke to someone over the phone informing me that as long as they get a cup out the back it is not contamination. This is the only Wawa I have ever had problems with when the ice is too hard for my teeth. I even offered to pay for it as well. Another day I went in there & bought a smoothie for $5 because I wanted ice, one worker tried to just fill my cup with ice. Meaning she was going to charge me $5 for ice. Can someone please call them and tell them that is not ok to lie to shoppers?

I was at store 00780 in Sewell. My wife asked me to stop for her on my way home. She wanted a cream cheese pretzel and a large fountain soda with ice. The store had no ice and no Pretzels. The cashier Antoinette was extremely helpful. She spoke with the manager who was able to get me ice and Antoinette had Pretzels made fresh for my wife. Her customer service was excellent and much appreciated. As well as the help from the manager. Thank you Antoinette and store manager of 00780. Have a great day. LaCarr **

Tonight I was at the Wawa in Neptune and the gas attendant and young ** male, was very rude. He was too busy running his mouth and not paying attention to the cars! I waited over 20 mins for gas. Thank goodness the other gas attendant came out. He was a nice tall man! The other young man should not even have a job. These young people want to get paid but not work! On top of rude he was very disrespectful! Now these days these young people are very rude! I am a Veteran and I believe I should have been treated with respect! The night manager told me there was nothing he could do. Another ** male with these large holes in his ears! He told me I had to wait for the daytime manager. What is the sense in having a night manager if they cannot do anything meanwhile it’s all these employees just standing around in the store! More and more people are lacking people skills.

So I placed an order today through the Wawa mobile app for delivery and everything was fine. Took my money and all. While tracking the order for the dasher my order ended up saying that it was canceled and Money was refunded. However customer service said they do not know why it was canceled but funds will take a few days to go back on my card. Store #8011

This is becoming routine as I preorder on mobile app and money order is paid upfront and see order confirmed on app. But when I go later to pick up paid order the order not done and sometime someone there decided to cancel order but money not refunded till 5 -7 days. This is a crappy services and it always at same store#860.

Asked for a simple egg omelet received a bowl of gross something. The absolute worst vomit food on this planet, I didn't take it back because on the off chance they may try to make another one. The location on Sand Lake and Orange Avenue may be very profitable in the short run, I will never spend another dollar there as long as I live.

My husband and I ordered two cheese burgers, the patties were thick, juicy and tasted as if they were fresh off of the grill!

Nobody wearing masks. Still a mask mandate in Pennsylvania. Wawa thinks they don’t have to follow the law. Never do business again at wawa. Laws are made for everyone to follow including wawa. Should be shut down and fined heavily until they understand this.

Beware Diesel Truck Owners. On Dec 14, of 2020 I filled up my truck at Wawa located in Millersville MD. I have a 2008 Ford F450. From the date forward and right after 10 minutes of leaving the place the truck has cost me over 5,000 to repair. The water in the fuel destroyed the high pressure fuel pump and injectors. These trucks in order to replace the pump you have to remove the cab. I filled a complaint with WAWA as per their instructions on their internet site, submitted all paperwork etc. and got a letter back saying that they are not legally responsible for this accident. So basically ZERO Quality assurance, IT'S A FRAUD. When I was pumping the diesel fuel it was going very slow and I should have caught on to it. There was so much water in there tanks that the filters where trying to separate but couldn't the mechanic told me. Diesel truck people BEWARE.

I look forward to what's turkey bowl each year. Recently I purchased my first of the season and found that they substituted sweet potatoes for what was traditionally mashed white potatoes. It was inedible! Additionally they have replaced bacon on their breakfast sizzlies with some nondescript circular meat product that they call bacon. It is totally tasteless. Why do they attempt to fix things that are not broken?

Told staring at her wouldn’t make it any faster (and I wasn’t) and then when it was done she mumbled not to choke on it. Good management choice WAWA. Not going back there, sent complaints to corporate. Let’s see what happens.