Mediacom Cable Reviews

Mediacom's sales team has been helpful. They set me up for Wi-Fi 'cause I wanted to get a little computer. I called and then Mediacom came out, then it didn’t take very long at all to get everything set up. A couple of years ago, I wanted to get golf on my channel and I saw it on Mediacom, but I couldn’t get it. My granddaughter had it on one of the other ones. They had it on a regular channel, so I asked, “Can you get me golf?” They looked around, came back and said, “Yeah. We can put it on there for you.” Now I have golf I enjoy every weekend. I'm very satisfied with the service.

I like the selection of stations and programs that Mediacom has. However, with some of these programs, they do a lot of cutting in and out. I have Starz through them as well as other services in a $130 TV package. I wouldn't change to another provider as Mediacom has been excellent overall. I really like the network.

The person under my care, Tom, had MediaCom for his cable box and channels. He never complained about the service but then he wanted old movie channels. Overall, they are a good service provider.

I've been with Mediacom for a long time now. I have my telephone, cable and internet services with them. The people who come here are always professional and courteous and they treat us well. However, we are not happy with the new deal that they got. They gave us a new remote which does not light up when you press the button, so it is hard to see in the dark. And when you’re 86 years old, you usually sit in the dark. I asked them if there was another option and they said, “No”. It's very frustrating.

Mediacom's team has been really good about answering stuff and helping me connect their system with a TV, a V-Stand and with the controls that I have. Their installers have been really good as well and they hardly ever have to come inside. When the storm came, I was by myself and I had to live about six weeks without any TV. Still, the quality of service I've gotten has been good.

I've been with MediaCom for 30 years. There was a time when I had gone with another company but then I came back to Mediacom because they were more economical. I have cable, phone and internet through them. However, the TV is a little lacking because I don’t get as many important channels that I would like to have. Still, their prices are reasonable. I’m an 87 year old single woman so my income doesn’t go up to $200 or $300 a month for TV.

I moved into the Abbey apartment complex and since then my Mediacom service has come through them. Signing up with them was an easy process. They're the only cable TV provider in our area and I've liked them since. I have very good reception and I've never really had any problems at my current location or where I was before. I'm very pleased with what I have and I would recommend this company to others.

I'm 72 years old and I like old shows like Andy Griffith. I have my TV and phone service through Mediacom and I've liked the channels I had with them that show that. Also, their service is cheaper and working with their customer service team has been good. I've had no trouble with them.

I've had Mediacom for a long time and they're very nice. I call them when I have a problem and they're pretty responsive. The quality of the service is alright and I'd recommend them overall.

I didn't have good experience with Mediacom at the beginning. I waited and waited, and then I talked to a rep and she told me to hold on line. I told her that I've been on the phone for 10 minutes trying to get through because of the machine working. And then they repeat it on the machine that was repeated twice. And then when I got the girl, she said she need to get to another department. I asked her to stay on the line while she did that. The music went on and on and on for 10 minutes and she never came back on, and I hang up and then I had to dial again. I had to go through the same procedure again. I was listening to the recording and then when I got the person, they couldn't help me. I was very frustrated.

The City of Solon has a franchise for Mediacom cable even before there were all the packages with the phones and other services. We've had cable with Mediacom for so long now and they're doing fine except when the service goes out. I'm not happy when that happens but that’s the way it goes and things are out of their control. When the cable goes out, I call the customer service and then they tell me what's going on and we go from there. A few years ago, we had a situation where the line was in the trees at the alleyway, but they weren’t sure what was the problem either so they came and looked. They were very good about fixing that and I was really glad that they got it fixed right away. We also got a new box and different things like that over the years but otherwise, I haven't really talked with any sales people. I'm also not interested in changing to other services at this point anyway.

Mediacom has been working out pretty good. The installers were right on time and it didn't take long for them to put it. The service was extraordinary. I do appreciate it. The cable would go out but they would put it back on for me. They're very efficient.

Mediacom was the only company that was available when I moved out here. I'm using their cable services and there are times that I’m wishing that they would change and give me a different venue where I could pick some of the channels I want, but that’s never gonna happen. There are channels I don’t watch and there are ones I like but I’m not gonna pay another $20 a month just to get them.

I heard Mediacom's service was good, and I've had them for four months now. My experience with their sales team was hit-and-miss, but the installation experience was good. I have Mediacom's internet and home phone services, and the quality is good. I like it.

We used to have Mediacom and then we went to DirecTV. And then we moved one of our friends who's 80 years old into our house because we have an apartment upstairs and she's already used to Mediacom. She would not have been able to handle DirecTV so we switched back to Mediacom. One thing that we like about them is the golf channel. With DirecTV, we had to pay an extra $90 a month to get the golf channel. Everything has been fine with Mediacom. It had only frozen up twice so we unplugged and then plugged it back in.

This review is intended to reflect my experience with my upgraded speed and download service but we've had horribly inconsistent speeds and outages. Please focus on reliability of your service! I have seen service trucks in the area, hopefully that will fix the issues. At this point I cannot recommend your service at all.

I've had Mediacom since 1997 and they had a good price at the time. But they keep changing their price all the time, so I don't know if I even got a good price. They also changed their recording where you can't talk to a person and it makes it difficult. When there was a power outage, I tried to contact somebody and I had difficulty because of the recording and I couldn't get to a live person.

We got Mediacom's internet service and it's wonderful. We used to have AT&T and we had the most gigabytes but it would go off and constantly resetting. But with Mediacom, we never have to do that. If we have an issue like we had to reprogram our remote, we called them over the phone and everything has been really great. They’re polite and friendly and we get the issues solved in a couple of minutes. It’s perfect. They were also great when they did the installation. They gave us a heads up so we knew when they were coming, and they also called before they got here. It was just a great experience overall.

Too many appointments scheduled without resolve. One even cancelled without the technician coming out. He assumed the phone wasn't working because of an outage in the area that had been corrected. Appointments were scheduled for June 14, 15, 19, 20, 25 and 27, 2018. I gave up on MediaCom and finally cancelled my phone service.

I wish express my satisfaction with the capability and urgency with which the Mediacom Technician, Darrel **, troubleshoot the problem and restored my service within 24 hours after he arrived. He came in response to the same issue my neighbor was experiencing, but ended up troubleshooting and restoring service to both me and my neighbor. A FIRST-RATE RESPONSE!

Mediacom is a good company. It has been my phone service ever since I’ve lived here and had the phone in my house. It’s convenient to the area that I live in and I’ve not had any trouble with it. If somebody calls, the phone rings and I answer it. Sometimes I’ve put an ad in the paper and that’s always useful because I’ve had some of my kittens and puppies that I wanted to find a home for. And I didn’t have any problems finding homes for all the little animals that I had taken in. I’m pleased with the service. It's very comforting because if you need to call someone, I just pick up the phone and I’m able to call. I’m grateful to Mediacom.

We have only had Mediacom about 4 months and had multiple problems with our service. When it works, it is great but goes out a lot which leaves us SOL. Not too happy when we lose internet because our TVs run off it.

Well I'm a new customer of Mediacom. I have their service for a good week and a half. Guess what? My cable is down, when speaking to the rep she said there is no weekend technicians, I replied I cannot miss work because of cable. So I said my daughter will be home after 4pm! Today 7/12/2018. They said, "We only have '1 to 5' but we will put a note to come after 4 pm." So today I receive a call from the tech at 1245 pm, "Well I'm sorry 'all my work orders say after 3.' Reschedule!" What? I waited a week for a tech. I have no Cable and now you cannot come out? I call back, "Well I am sorry a Tech can come out now on Sat." So I have an appt for next week Sat. So 2 WEEKS WITHOUT CABLE. And they dont care! Let me remind you Ive only had these guys for a week and a half!!! Where is the care or love?

I only live at this location part time, but when I was there last time, I lost service twice in a few days, once for 2 and a half hours and again another day for about a half hour. This was all service, tv, phone and internet.

Placed order on 6/20/2018. Install date 7/11/2018. Installer arrived and determined service needed to be turned on at telephone pole. He did not have equipment to do that. Later that day a truck came and did something at pole. I expected installer to return but he had not. Called customer service. It will take 9 nine days before they can come back.

Internet has been down 89% of the time this month and now no cable. I pay a lot of money for one tv and internet for it to not work ever then to instead have data charged on my phone 15$ every other day. A lot of angry consumers. Are you going to credit our bills and fix this issue?

I have my internet and cable service through Mediacom. During the installation they gave me enough time, like an hour and a half window to know when they were coming. The installation did not take long because everything was all set up. The service goes out quite often --sometimes because of the weather. But I've received wonderful service overall.

Our internet still does not work, its Frankenstein setup encompasses an entire room. 2 different techs who couldn't tell a hole from their head in the ground. Multiple hours spent on the phone with tech support. 1st tech set up our internet and EVERYONE AND THEIR MOTHER was on our wifi. The first tech ripped already run cables out of the walls. Our wifi never worked and continued to kick us off, the modem he provided us was filthy. 2nd tech refused to run lines or do any kind of attic work. The tech provided my family member with the cut cables and endings and sent him running through the attic to run the line. The tech never went in the attic at all, the tech barely even helped with anything.

There had been an outage in our area with all 3 services. The next morning I discovered the outage had been restored, but our phone and internet still weren't working. The representative that took my call was very helpful and patient. She walked me through what I needed to do at my end and explained what she was doing at her end. Problem solved! I have always been happy with customer service that we have received. I can get a "real" person quickly, I can understand them (big plus!) and they make sure I'm satisfied.

Our experience with Mediacom has generally been positive. We particularly like the speeds we receive. We have had a few outages but they have been corrected quickly. The only problems we have had involve trying to set up our internet using Mediacom's DNS servers (very glitchy, wound up using Google's instead) and when technicians visit our apartment complex to start service or fix someone else's service, invariably, they pull the wrong plug and disconnect us. It has become so predictable, we station ourselves outside the maintenance room door to make sure we're reconnected before they leave.

On June 8, 2018 my TV was pixeling and the audio. It had never done this before. Maintenance tech came on June 18 and June 19. Didn't fix. Service Tech on June 25 & July 3 didn't fix. July 8 one month. Still not fixed. Please fix the problem. Very dissatisfied!!!

My main complaint is how you raise monthly charges without notification to the customer first. We don't like surprises when it comes to someone else changes how we spend our money. Service is generally quite good. Billing dept is usually good to work with.

They have resolved the problem as far as we can now determine. There has been no reoccurrence of the problem yet. They responded promptly and professionally.

The serviceman was to give me now cable boxes and phone. Very nice. However I had to ask him to stay and show me how to operate the new remote. After he left one of the boxes would not communicate with the TV so I had to call and get that fixed. Also he shut off 2 wires in my basement that had TV connected. Not sure why? After he left I had other questions. Need to spend more time with the new instructions on the new equipment.

Customer service confirmed that my modem had died. I was directed as to what kind of modem to pick up from the Mediacom store and then call back for instructions on how to set up the new modem. With good direction from customer service, I was able to resolve the issue.

Most of the time we appreciate Mediacom daily -- downside would be offering new customers deals and not people that have been customers for years. Also the long wait for service when needed. Tivo issues sometimes are very frustrating.

I just gave a positive Mediacom experience this morning and I feel let down. I work from home and possibly about to lose my job because of power outage. I lost a job due to technical issues before and this job is particularly important to me. Can't talk to a rep. Just getting recordings. No resolution time or anything. No written statement I could send to my job. Just unprofessional and I'm losing my faith in them. If they weren't leading provider for internet in this area I don't think they'd do as well with business. As Soon as I find a trustworthy internet company I'm gone. I put too much to be out of service and worried about how I'm going to pay my bill when they can't even keep up their end of the bargain. I definitely would like a discount for my troubles.

Tech came out to install new equipment to upgrade internet speeds. Installed combo modem and router. Could not get internet to work after over 2 hours. Left site without internet working. Said I had an ethernet cable problem. I took out new combo box and installed my own modem and contacted Mediacom to setup my modem. After they set it up internet was back and is still working. Returned combo box to Mediacom - this solution does not work. Pretty lousy service when tech leaves you high and dry with no solution or followup.

The final result was excellent, internet is great now. But, it took many service phone calls, and two on-site service trips. In all it took about 3-4 weeks to resolve the problem. I had to reset modem at least 25 times, almost every two hours at one point until one day it completely stopped. The wait time between the initial call and the service rep schedule is about 7-10 days. This is unacceptable. Then, when the first service rep did not fix the problem. I had to wait another 7-10 days. Really? This is extremely unacceptable. I called back numerous times to move up the 2nd service call, finally got it moved up a few days.

Great service, all questions answered. Repair done quick and without any problem. Very pleased with service. They was quick to set up date for repair and gave me credit for the days service was down. Will gladly let others know about your service.

I am a snowbird and go back home for 4-5 months in the summer. Your charges for putting out service on vacation are way too high. I did it but next year if the rates are that high I will cancel my service altogether.

The wifi works in a satisfactory manner. The installation is sloppy, unprofessional appearance, and incomplete. Orange wires above ground from pedestal to the house. Unsecured black wire along the side of the house. Unfinished, not sealed hole in the side of the house for the wire pass through. All very sloppy and unacceptable. Orange wire from the pedestal also runs across our driveway and yard and on down the street. This is unacceptable. I was told that it would be 4 to 6 weeks before this is addressed. Totally unacceptable.

Horrible service, overpriced, doesn't work half the time. Never came out to fix driveway. Just totally dissatisfied. They promised to fix it but never. The internet doesn't work right. Be watching tv and will just out. They also informed that if we go with tivo it would be better. It is worse. Wouldn't recommend them to nobody.

I had Mediacom internet several years ago and was not pleased with the service so I went to AT&T DSL. A friend recommend, that I re-try Mediacom so I changed from AT&T phone and 6 Mbps DSL to Mediacom phone and 100 Mbps Internet speed. Seven days after the installation I lost my phone service and I thought, here we go, waiting a couple of weeks to get a cable guy to come fix the problem. Well I call support and they connected to my system diagnosed and fixed the problem in less than 10 min. In short their phone and internet service is the state of the art and have one of the best support service I have ever used. I’m under contract with my T.V. service with another provider so I can’t comment on that. But Mediacom phone and internet service is great!

So far we have been happy with our internet service. The service man that came to install and get us up and running on Mediacom was extremely helpful and a very nice person. He is an asset to your company.

New customer, we were without internet for 5 days once several days another time. Not a good way to start. As a result we had to be very careful using data. However we were given a discount on our first bill.

I’ve been a Mediacom customer for two years. Service and speed have always been excellent. However, in the last month the internet service has been a little lacking. Speeds drop off frequently and service will sometimes stop altogether. Have no anticipation of dropping service, but it is frustrating nonetheless.

The boxes get jammed. Need to unplug and reset. The speed of the internet is so up and down. Watching youtube with the boxes cause a jam situation. Unplug to reset. Most unreliable internet I have ever had. I have had dial up all the way to todays internet. So I know what good internet is. This is not good. Trapped in a contract for over a year now. With internet just so bad. They advertise more use of the internet in the future. This company is miles away from that kind of service. I would never recommend this service to anybody. Not even my worst enemy. By now internet should be constant fast unlimited and reliable. This company needs lots of help. If you could end my contract I would be a little happier. So when I see something better I can get it.

I have had a call in for service since the day it was installed a month ago. Still nothing done. The internet service is terrible, we have to reboot the router 3 times a day. I am still not receiving the channels I am supposed to receive, something about the number in the Tivo not matching the number on the system. The channels I am supposed to be receiving, I have to hit clear before I can view them, which means that nothing can record, otherwise you simply record the hit clear screen. Have never seen my free Showtime, the credit for switching & buying out my contract is not on my bill. I still cannot access most of my account online because I don't have a pin number. I regret the decision to switch.

To be fair - as long as there weren’t any technical problems MediaCom was satisfactory. Unfortunately I had two problems in the month preceding my decision to use a different service. The first came when my television and internet went out at 5:30 in the morning. I called at 9:15 to find out what the problem was. I was told that there was an outage on my street that would be fixed in 1-2 hours.

The issue is being looked into, so the site does not auto update your primary account when you request service to be transferred. I was also given an adjustment towards my bill for the issues. I am beyond pleased with the service given to resolve the issue.

Overall experience with Mediacom service is just OK. WiFi to smartphones is not the best; very laggy and slow with frequent drops. Laptop speed and experience is better, even though also on WiFi. The Mediacom router configuration creates a massive headache for Microsoft Outlook; emails delayed constantly.

My experience with Mediacom has been excellent condition. Professional installation and very courteous. Staff let me know if there are future maintenance. I have had no problems. I recommend Mediacom to everyone because of the professionalism, price, and dependability. Very happy with Mediacom.

I’ve had nothing but problems with my internet since we moved to our new house. 2 technician visits, 4 modems, and still on and off. I’ve asked multiple times for a NEW modem, not some refurbished piece of ** that some else used for 4 years but NO, god forbid I get new equipment even though I’m laying out the ** for equipment rental. I’m about to go back to Dish and CenturyLink.

We switched to Mediacom a little over a month ago and have had nothing but problems. We switched because ATT didn’t offer anything faster than 6 MBPS internet. So, we figured 100 MBPS would be plenty. Nope! We have worse service now than we did before. Having had 4 technicians come out only 1 humored the idea that something was setup incorrectly, and it was. Every time we call in we get different answers and excuses from each person. It honestly feels like the 100 is so bad so that you’re forced to pay for the 200 that you may or may not need.

Phone customer service was a live person and I give it. 5 stars -- the person I spoke to found me an even better deal than what I had before saving my family money and getting even better internet speed -- thanks a bunch!!

When the network works it seems to work well. However, it is very unreliable. Service is the problem. It typically takes a week or two to get a technician to arrive. The techs are often unreliable and do not correct the problem the first time. This then requires another long wait for round two.

We had an outage. Lost television, phone and internet for a short period of time. When it came back on, we had no wi-fi. I called in the evening. Couldn't help me. Called back in the night. Couldn't help me -- even said something about charging me $100. Called in the morning and reached Tina. She knew the issue and fixed it immediately. Thank You Tina. My advice is call during the day if at all possible.

Mediacom the only cable company that I can have where I am located. I also have internet and phone. Now there is another company that offers those but their internet speed is not nearly as fast as Mediacom. The tech guy that came out to hook up our cable and phone and also give us a new modem case we currently only had internet and there was a malfunction with the modem so internet barely worked. He first started off saying we couldn't get cable cause the previous tech that came out told him the was no connection in the building for it and they would have to contact our landlord to find out if they could drill into the siding.

Got internet few months back. The first couple months work great. But last month and this month not working very well. I had to wait about two weeks for tech support to come out and fix it. The internet went out again so I called Mediacom to set up appointment for tech support. They said I have to wait a month for them to come out and fix it. I said to myself, "Really I have to wait a month before I get my internet fixed" and yesterday tech support came out and fixed it. This was before July. I have to wait until July 23rd. If this keeps up I am going to be done with Mediacom. I got the internet to play video games and to watch Youtube. I can't even do that.

Normally I’d be annoyed at how I had to call in about this issue to begin with. But my rep was nice patient and courteous so I just couldn’t be mean. She even resolved my issueS because I had more than one. Mediacom itself... I love it’s service BUT I have too many tech difficulties and I work from home. So it’s always a risk with my job. I can’t get Mediacom business because they don’t offer the package I need for each individual thing and I need a separate phone line. I may just purchase a Vonage or something but that’s neither here or there. The experience was awesome yesterday and I’m satisfied with my results.

I had Dish and DIRECTV and I was tired of the exuberant prices. I wanted to try something different and got Mediacom. And the Mediacom team was really good. They were polite and kind. I play a lot of music and I stream a lot of shows through my TV and my phone. Unfortunately I gotta call them again because the internet speed is kind of slow. They do good with everything except for that speed problem and hopefully we would get it fixed for good.

The guy who came for the installation gave me more information than the person who sold me on the package. On the phone, when Mediacom was trying to sell me the package, they were a little bit misleading with what I would get. They didn't want to go into detail too much. But the guy who came was straightforward and honest. I told him I wanted to know a little bit more about the package and he took the time to tell me about it. And I hated to turn him away 'cause I knew he didn't get paid for the install that day and I felt bad about that. Other than that, my experience with Mediacom has been fine. Once in a while, I have problems with it but I got it because I don't like this other one where you get problems in the winter and they're missing programs.

I've been using Mediacom for years. They were all good people but I'm not very happy with their internet because it's awfully slow. The cable was bad for a while but it does good. But I'm overall satisfied.

I came back to Wisconsin so I dropped Mediacom but I am satisfied with them and I am coming back in September. The reps were friendly and informative and it was fine speaking with them. I used their services for personal reasons and when I had trouble with it, I called and talked to someone then I had Mediacom again. I was very happy with what the rep did.

We had DirecTV before but then every time it sprinkled, the TV went out. Prior to DirecTV, we had Mediacom and so we decided to go back to them. We really like their service for our TV and cellphones and their customer service comes almost right away. However, the service costs too much. Though we still have Mediacom, it has gone up to $119 a month so I've been thinking of changing. We're living on social security so we're trying to cut down on different things.

My husband got Mediacom to save a few bucks and it has been okay. The sales team seems to know what they were doing. The installation guys also did their job very quickly. The only trouble I have sometimes is with the television set. It just seems to all of a sudden blackout. Some days it'll blackout for an hour or several hours and we had no idea why. There was a time it was like two days in a row.

We are moving to a new community where I was given Mediacom as the cable/internet provider. I called them around June 18 which is 2-3 weeks ahead of when I want internet service assuming that is enough time.vSince this is new construction, I was told June 26 is when they will do serviceability check. Apparently their technician went and said 'not serviceable'- which was surprising because most homes in this community have Mediacom already. They didnt even call me back to tell me status and I had to call them 1 or 2 days later and when I asked the reason why, customer rep told me it was not there in the system and when I asked to be given the local technician or office number I was not given one.

Mediacom has been my Internet Service Provider at my weekend home for five years. On May 26th I arrived for the Memorial Day weekend holiday, and found that my service was out. When checking through my router, I determined that there is no signal being delivered to my home. We managed to get through the holiday weekend (without any internet service) and Mediacom sent a technician the following week. The technician called me on May 31 and confirmed that there was NO signal being delivered to my home and that he would put in an order to fix the external cable feeding my home. I followed up repeatedly and was advised that the problem would be resolved on June 22 (almost a month after the problem was reported)! June 22 came and went, and when I arrived on July 2 for the Independence Day holiday I discovered that NOTHING HAD BEEN DONE!

We have had service issue for the last couple months. We spend hours on the phone trying to get problems resolved. We set up an appointment and it took over a week to get an appointment. They thought they had it fixed and 15 minutes out the door and the same problem happens again. Have to call and set up another appointment. Day of appointment and time is between 8-8:30 am.

Mediacom is simpler to use and it has all the channels I like to watch. I have basic cable and Star. I also use TiVo for music while my daughter watches the Disney Channel. Their team is great, very friendly and helpful. The installation was very prompt and fast. However, the quality of service is up and down. And they have to be honest about the pricing. I'm very disappointed in how the pricing goes up without my knowledge and no one has an explanation for it. It happens after 4-5 months and it makes me want to give up the whole thing.

I have Mediacom's internet and phone service, and the installation experience was fine and quick. And the quality of the service is fine as well.

I've had Mediacom since they came to our town probably 30 years ago and we have the phone and the cable. All installers who came have done very well. Then Mediacom has bought a whole bunch of channels that is brand new to me and I really don’t need but I'll get used to it. I've also gotta get used to the change of the channel numbers since the numbers on our old one was just one number and I didn’t have to punch in two or three numbers to get the channel. Still, the service from Mediacom so far is good quality and has been reasonable price but if the cost goes up, then I will be calling.

We've had Mediacom ever since I can remember. Right now, we have our television under their service. There was a gentleman who came and we asked him to help us connect our TV as we didn't know how to do it. He was really polite and did a fine job. We're very satisfied with the company's service. Also, our TV is on quite a bit. My great grandson is here most of the time and he likes the cartoons. We also like the EB shows and I love the Christian program. I appreciate Mediacom's business.

I've had Mediacom's internet service for 30 years. If anything goes wrong, I just go down to the store and get a part, bring it home and put it on. The service comes and goes. And today, I had to put a new splitter in it in the line because the line going to the modem apparently was dead. I had to go to the hardware and get a part. The last part I got at Mediacom lasted about four months. But other than that, everything's all right.

Okay so Mediacom came and installed internet to the house down the street. While they were installing their internet they disconnected my line. They had gave me a drop line that ran 200 yards down the street thru my yard because of the previous burnt up line that was here. They never came and buried the drop line. They are still charging me for a rental modem even though I had bought my own modem in Jan 2018. No one has called me back from tech support. And my estimated repair date is 7/18. I am fed up. If you can get internet from anyone do it. Do not use Mediacom. By the way they are the only cable internet available in this area. So I am going with Satellite. Can't play PS4 but at least I can pay my bills and surf the net.

We've had Mediacom and we have no internet 50% of the time. It goes and comes, and I’ve had people out here. When they’re here, it works. But six hours later, I have no internet. And I’m not happy with it. I would love to get rid of it, but unfortunately, I do not have that choice where we live. And when you depend on it as much as I do for business, it’s a major problem. I have had Mediacom give me some rebate on my monthly bill because I have two accounts. They can never get it straight. I was very specific on what address to come and see me with. But they go to the second address, and then tell me that I wasn’t there. It’s an absolute nightmare for me.

I have been a Mediacom customer for cable and internet for about 15 years and have always used the AutoPay feature for most of that time. I recently had to obtain a new debit card and have tried repeatedly for several months to get AutoPay up and working again. I kept getting bills with past due amounts so I would call again and try to get it set up. I spent a ridiculous amount of time on the phone and on the internet trying to pay my bill and get the AutoPay working again.

I've been with Mediacom for years and their cable service is okay, but it’s too expensive. I’m by myself and I don’t need a lot of channels and I’m not a sports fan. So I'm paying for things that I don't care about and I’m not getting any service out of. Also, the cost is going up every time you turn around. I need to get a package where I don't have all of those channels if I don't want it. Then when we had someone out here, the young fellow didn’t know what he was doing, though I called back and got the help I needed. I’ve also had times in the past where I wasn’t satisfied dealing with their reps, but the last couple of times have been okay.

I've been with Mediacom for as long as they've been in Grand Rapids. Before that, they were GBAZ Cable, and I just switched over. I have their phone service too, and its installation was fine. The quality of the service is also okay. The only thing is I still haven't gotten my cable bill yet. Still, I'd recommend it.

I had to move to a small town a year ago and the apts I moved into don't let us use satellite TV, leaving Mediacom. I on disability and live alone with very little extra money for frills. Their choices for anything decent on TV is sad. I'm stuck home a lot and it is my entertainment. I also need WiFi and was told had to take the telephone also. Just how it is. They didn't even hook up the phone portion, didn't explain anything to me. The internet was always down and it would be days before they would come. Their answer is always, "You live in a brick building, it won't get better." Should use Sprint. And please don't give me the same as you give everyone else. I have the app, too bad it won't work when I have no Wi-Fi. So I still pay my bills and move along.

Mediacom was the best one that I had heard of, so I went with them. The sales team was very cordial, prompt and friendly. They were good. It didn't take the installer long to install a new modem. I have a cable and phone service with them. I am satisfied.

Mediacom is more consistent and works better than the others. I have their TV service, and the quality is excellent. Their sales team was very knowledgeable and I had a positive experience with them. The installer was absolutely superb. And he found a defect that the other TV place didn’t find. I'm retired and I live alone so I watch a lot of TV and I'm very pleased with Mediacom's service.

I attempted to downgrade my service and I have gotten the absolute run around from Mediacom. After having spoken to now 5 different representatives I have been told 5 different things. Mediacom charged me over $30 more than was stated on my online account as due and will now not refund me. I was even told by one of the representatives to 'keep my receipt' for one of my transactions because I would be charged for the equipment regardless of my having returned it and would need the receipt to fight the charge at a later date. I have upgraded service before and have not been charged an additional fee. Yet, downgrading includes a nearly $30 charge, which every single representative I spoke with failed to mention to me. I wasn't even told that a technician would be on my property.

I got Mediacom in 2003 and back then, it was the only cable company here in Moultrie. And I’ve been with them ever since. When I’m getting ready to pay my bill, I speak with their customer service representatives and our interactions go well. They talk nicely, they're respectable, and whatever I call them about, they try to handle it and work it out for me. Mediacom is doing good, and I’ve already talked to other people to go with them. It’s a good cable company.

I made a mistake in believing that Mediacom knew what they were doing. I talked to the people in our local office here and that's when I got the original pricing. We agreed on a price but the first bill I got was $8 or $10 higher than that. I just got a second bill and it's higher than the first bill. I don't know if it changed, so I'm not a happy camper.

I lost my cable 6/14. I called to set up a service call for 6/18. The customer service representative kept saying she would get me in sooner. I specifically told her no as I will not be home. Apparently she changed it and they arrived while I was at work. No one from Mediacom contacted me about the change. So I call in today to find out where the repair person is and was told my appointment was canceled. Now I cannot get cable until this Thursday. I have gone a week without TV. Unacceptable.

Easily the most terrible internet/cable company I’ve ever had the misfortune of being a customer of. My area only has Mediacom for cable, so we got service. I'm not even a month into my service yet, and I’ve already had to call tech support SIX TIMES because their service messes up so often. One of the six technicians was helpful... the other five were clueless and made it clear they could care less about my satisfaction. One “customer service” rep even promised me a credit since my service wasn’t working, and supposedly scheduled a technician to come to our home and resolve the issue.

My cable box/Tivo just died. Soonest they can send someone is 2 weeks. Can't send a new box. Can't swap it with one from a local office. Nope, they MUST send someone out. 2 weeks is the soonest. I told them that I could get Dish out here in like 2 days with new service. They couldn't change anything.

I've had Mediacom's cable service and its quality and features are good. When I have a problem, I don’t have to wait a week or two to get it solved. Their customer service representatives always try to solve my problem without sending anyone. And then if they can’t, they send me someone right on. And the person that comes is always very nice and helpful. Also, somebody came out to put a different box in for my TV, and he was fine, too, and I couldn’t ask anybody to be any better. Everything’s good but I’ve got channels that I don’t need, and all I get are news channels, talk channels, and sports channels. I am an elderly lady on a fixed income and I was trying to get my cable bill down some, so I'm on the package that they have put me on. And I really would like to have different channels, but I can’t afford to go up another package. Other than that, I'm satisfied with Mediacom and I'd tell somebody to go with them.

After 11 years using this company for internet I moved... with which I then spent the last EIGHT months trying to get service to my new house... being sent letters saying line was laid and having to call for a person to come out to which on all 3 accounts was told no such line was laid... then call back. Then to be told to come back in the Spring and we will set up time to bury a line... never done!!! Can they return my 2 hours a day for eight months... noooooo! But they can finally tell me, FINALLY with no sorry for your inconvenience or anything, that, "Your address is unserviceable!!!" Thank you for wasting my time for 8 months and the not accounting my 11 years I used you prior! Horrible company and customer service. Never has a clue as to what is going on at all! Wish I owned this type of monopoly to which I could do as I pleased!

I got cable through Mediacom and they provide good service. The Mediacom rep answers our questions when we go in there.

I like Mediacom. Whenever you call them, they're right there for you and they'll try to help you as much as they can. I've been with them for a long time and they get the job done. I used to have internet, but I got it cut off because the cost was just too high. I currently have the cable and the phone, and I like the service. I got it all into one and it's a reasonable price.

We had an appointment scheduled for Friday the 15th. Mediacom called yesterday the 12th and offered to send someone today the 13th. They called today, the 13th to say they can’t make it and our next earliest appointment would be the 19th, 4 days after our original appointment that we didn’t ask to be changed. We have never had good service nor customer service with Mediacom, our internet goes out several times a day, sometimes for long periods of time.

My mother has Mediacom for her phone, internet, and cable. This company is a joke!!! My mother’s phone has not worked properly in weeks. I called this company yesterday and spent over an hour on the phone with them trying to get this issue resolved. I explained to the person I talked to that my mother is on hospice and is dying and they need to get someone out there to fix it pronto. I tried calling my mother again today to see how she is doing, and as usual the phone still doesn't work. I called the company back again today and let them know. I was furious that they aren't taking this issue seriously.

I have to pay $69.99 per month for the lowest speed internet. I was told they didn't have anything cheaper. I've had internet only in another state with Frontier for $35 a month. Mediacom has one of the highest internet services around. Do they really need money that bad? They know they've got you over a barrel and they take full advantage.

Every year we have start up troubles with Mediacom. We got the phone and the computer line and the installation is always a bit shaky. It works for two days and doesn't. And then a guy comes out and he goes, "Oh, this wasn't done right." He gets it fixed up and we're good as gold for the rest of the season. We use this only on a temporary basis. We live in the US for six months of the year and then we resign or cancel or do whatever and then in October when we get back here we start up again. So we're not a full-time subscriber.

I got basic TV and a telephone with Mediacom and I'm paying $175 a month. When I first started out back in the 60's, it was about $20 a month. But now it's getting out of hand. I'm retired and the bill is too much for what I get. I called them and asked if they could do anything about the bill and all I was sent was a TV schedule for the prices. So, I wasn't satisfied with my experience.

I ordered Mediacom internet on a Monday for my new home. That Friday they were to come out and install it for me. They never showed up. Apparently the person who took down my information got my address and number incorrect. So I rescheduled the installation for the following Monday. The service tech shows up and says I should have gotten a package in the mail with my equipment...never did. I called and apparently it was never shipped...their only option to help me, "oh, we can schedule another appointment." How many appointments and time off do I have to take for you to get stuff done right? Why should I take another day off for something else to go awry due to Incompetence?

I moved from Iowa to Minnesota about 1 year ago. I live a very small town (pop: 2500) and have 2 choices for internet: Mediacom and CenturyLink. Since CenturyLink thinks that 12MB is "fast" these days, I chose Mediacom. What a mistake. I bought a "package deal" even though I didn't need a phone and I dislike cable's double dipping of charging me monthly AND showing the same ads I get on free TV. I signed up anyway.

I was using Charter when I was in North Carolina and I was happy with them. When I moved up here, I chose Mediacom since they are with Charter. Their sales team was fine but the installer kept getting phone calls while he was here. Then somebody came in and said they had a meeting and he didn’t hook up the cable to the TV. He hooked up the three different color plug in things, so that was kind of weird.

We moved in last summer and we had CenturyLink but as soon as my contract was up, I left them. I called Mediacom because they were close to my house and if I have a problem, I can go over there. I also run over when my bill is due. I pay it every month and say hi to the girls. I'm on contract but I'm very satisfied with them. The internet service is good and I'm not changing. In fact, I've already suggested them to someone.

Internet service has been good so far with Mediacom and they are the cheapest for as many gigabytes as I can get. The guy who hooked up our service was really nice and professional. He was really fast and I was very happy with him.

Our TV and phone are hooked together with Mediacom. However, the TV wasn't working and it wouldn't turn on. I called MediaCom and told them that somebody should come because there is no sense to turn the TV on if there is nothing on. Their technician fixed it and now it's doing okay. Still, if one goes out, so does the other. Mediacom always sends a nice and helpful person. They fix it and they're on their merry way.

I needed internet and Mediacom happened to be one of two companies available where I live. They installed the cable which I could have done for myself as I'm a maintenance man, but they did it for me and it seems to work fine. My complaint is where I live, I'm the maintenance man for all the rentals. Every time somebody moves out and moves in where they get Mediacom, dish or whatever, the techs always run a new coax and don't take the old coax out. They take the old satellites in but don't take down the post. If anybody comes along with one satellite again, they leave the old one there and put a new one next to the old one.

My other family members had Mediacom so I also got them, and I like their service. The sales team was very attentive. If I have a question, I could call them. I wasn’t used to calling the 1-800 number that they gave me because I wasn’t sure it was a real number. But through their explanation and being patient with me and walking me through, I found that it was real.

I was a Mediacom employee from June 2014-July 2015. I left on my own accord for a better career opportunity that is when the issues started. I grew tired of the constant phone calls I had to make where I could only ever deal with an automated computer. So finally on August 21, 2017, I contacted a competitor and had their services installed. My account with Mediacom was past-due because I did not pay the bill. So on August 22, 2017, Mediacom "soft" disconnected my services by disabling my equipment, but, it didn't matter because the services were disconnected from my house when the new company came in. I never thought much about it. Recently my husband and I began the process of purchasing a house and when I pulled my credit there is Mediacom reporting to all three bureaus so I'm like okay... let me pay them. So I call with every intention of paying the full balance of my account to settle it out.

I went back to Mediacom for cable and internet because DISH didn't work here for me really well. Mediacom's service is a lot better and it has been in years. And dealing with them has always been good, though I want to find some way to get my bill down. Other than that, I’m satisfied with them. My daughter used to use the internet. And then I’m having some medical problem and so I enjoy a movie, though for a lot of times I do get tired. But I like weekly programs like CIA and Code Black, and I also watch Home and Garden TV.

Mediacom was available to me and when I moved here and I've been happy with them. A lot of my friends insisted that we could get a lot cheaper through the Dish and DirecTV, but one of the nice things about cable is we don't lose our signals in the air as quick as Dish, satellite or DirecTV people do. Their reps have always been prompt and they help me over the phone when I have a problem. When they're here in town, the tech comes in and fixes things right away.

We received our 3rd billing statement and the monthly balance had increased by about $10. We called customer service and we were told that the increase was because one of the TiVo receivers had been free for all this time. We did not know this. Also the Switch & Save promotion was good for 3 years. We did not know this either. Other than these we have been very satisfied with Mediacom tv service over DirecTV whom we had been customers with for about 12 years.

We decided to switch to our local utility company since our rates were going up by 50%. Our service was changed and new phone numbers were switched 6 days after our billing. Since I did not “personally“ call and let them know, even though I returned their equipment, I was being charged! Now I am being charged $562 for not canceling service even though I did not have Mediacom service! Buyer beware, this is the way they do business and I will never recommend or use their service in the future. If they were the last telecommunications place on earth, I would go without!

Mediacom is local and I've always wanted to try them. I got their Basic Family and their team has been so helpful. The people I've spoken to were very good as well. I added the Hallmark Mystery channel but I really don’t watch Hallmark that much and really haven't called to make any changes. I have also gone to Netflix but just use it periodically.

Was assured would receive two weeks credit for intermittent services from customer service from the time of the first call until repaired. Repairman was courteous, still waiting on credit on account. I am owed a credit, please reflect this on future bill.

Hi. I'm pretty satisfied. However the wifi feature stinks. It always freezes my tv and it drops calls and when we use our cells or tablet it takes forever to load. Improving your internet services would be wise. I also think you should have smaller priced packages for seniors who live on fixed income. Over 100.00 is difficult for people on fixed incomes to pay these leg payments. You don't tell people about all the other charges like, surcharges, and all fees included for 104 bill turns into 153 a month. Big difference! Otherwise service is ok.

I got Mediacom's cable service and when I called about something, they were on the ball. They came out, took care of it, and did a good job. However, there are some things that don’t make sense to me, such as why they got a channel that advertises this bunch of shows that don’t show. They show different ones. Also, sometimes the channel disappears. I'd be watching something, I get into it, and the next thing I know, the picture has disappeared. It gets frustrating. Then when I asked them about something, I never really got an answer on it. Other than these, I got no complaints.

Where I live, the internet companies that I could get are Mediacom and DISH. Since I don't like DISH, I got my cable, internet from Mediacom. Their technician came out to hook up their system but then he had to come back and redo it. The first time, I had a machete leaned up against the side of my door at the time and it was only my girlfriend and sister who were at my place. Their technician was picking up the machete among other things and playing with it. That upset me when I got back home and my girlfriend and sister told me about it. Still, the second guy who came out was professional and he knew what he was doing. Since using their services, everything has been okay except for all the prepaid channels and advertising channels.

Phoned MC due to issue of NOT being able to download MC email for over a month while we were out of the country. Although the Tech(s) were great, there was no explanation of why I couldn't get my email traffic for such a long time. The level 2 tech explained that we could have our email forwarded to another email address when out of the country.

I have been with Mediacom for two years. Cable and internet is always going out. I pay them faithfully. They want to charge me extra because they lost a payment when I have confirmation number. Horrible.

Mediacom was the easiest cable provider and my experience with them was very good. I got their regular cable service and their sales team was very polite. The installers were very efficient and they showed me how to use everything. Mediacom is well-organized and the quality of the service is good too.

We were always satisfied with what Mediacom did and it was quicker to do what had to be done so we kept it. We got the Cable TV service from them and the quality was wonderful. Their people are good, kind and understanding. I got the hands up for Mediacom and I would recommend them.

I live at the Lodge of Ashworth. Mediacom charges me every couple of months $4 just because I have a little adaptor. I didn’t understand this but they kept nagging me to get one and I really didn’t need one. I said, “I don’t need one” but they sent me one anyway. And then they charge me for it. They just say that’s the way it is and that’s every three months. And then I had a lot of trouble with them. I’ve mailed them the check and then they wouldn’t give me credit for it. It was a mess because that was a separate bill from my Mediacom bill because the lodge where I live pays my Mediacom monthly bill. But I had Mediacom Cable for 40 years in my house before I moved to the lodge and I didn’t have any trouble with them.

I've had Mediacom for 40 years, ever since they started, and I just shut their service off for a couple of months. I got their TV service and it turned out great. The quality of service that I got from my cable was fine. My experience with the Mediacom sales team was fine too. I just got the small package. I watch the news and the local channel a little while every morning and I'm happy with the quality of the stations. Everything’s fine and clear.

We have had Mediacom for years now and they are okay but the prices are so high. I only have the cable and it's real expensive. I'm disabled and I don't watch TV until about when I watch Jeopardy at 7:00 PM. It's just me watching TV 'til 1:00 AM. During the installation, they were nice and they knew the work downstairs in the garage. I liked them and they were friendly. So overall, I'm extra satisfied.

I moved in to my current place on April 10th, 2017 and our place doesn't like the big dishes around the building. I called Mediacom for service and I have been using them since then. The service is good but the only thing I wonder about is that anytime I make a payment, my bill seems to go up instead of down. I've been trying to stay with them and anytime I try, it seems higher than my incoming.

I've used Mediacom for the convenience and I got their basic cable service. The sales reps have been very good and the installation of the equipment was good too. The channel selection that I have has been fine and the quality of cable television service that I received has been good. There's an abundance of TV channels and I enjoy watching TMZ. There have been a couple of blackouts these past months which usually took a couple of hours to resolve. But when I called Mediacom and let them know about the blackout, they were usually aware of it already. Although there have been some blackouts here and there, the overall service of Mediacom has been okay.

The internet is continuously spotty. I have to reset my router multiple times a day. We currently have 100MB, and my internet rarely works. Customer service cannot do anything to help and it takes AT LEAST a week to get a technician to come to your residence to problem solve. They cut off my internet prematurely, and I was without internet that is essential to my academic career. If you have an option, do not get service from Mediacom! I had to use my phone as a hotspot, which uses LTE (the slowest internet available for cell service), and it was FASTER and more reliable than the service I am spending nearly 100$ on monthly. DO NOT WASTE YOUR MONEY or energy on this service.

I have been without internet and TiVo service since May 26th, I call and they cannot come until May 31. Really? I am fortunate that I don't use the phone service that comes with my package. Very disappointed with them having been a customer for over a decade.

I was with DirecTV for years and I just switched to Mediacom. The installation went perfectly, and we haven't had one problem with their service.

I have Mediacom's wireless internet which my husband needs because he has a defibrillator that sends signals to Greenville which is an hour's drive away. And instead of him having to go there every month, the internet sends signals of the defibrillator and that saves gas. When I went to Mediacom with concerns about my billing and the prices, the rep helped me as to how I can get a cheaper package. The installation was really good and the team's very helpful. Every time I call and they set up an appointment, they wind up getting here before the time that they said they were working which is about two days early. They're on point.

I got internet/phone from Mediacom weeks and weeks ago. The internet works fine but my problem has been that no one will show up to bury the cable. The gas lines, etc were flagged weeks ago and I was told it would be buried days after that. I wouldn't worry about it if it was in my yard but the cable is laying across my neighbor's yard and they can barely mow. I have made repeated calls to request it get buried with no success. I am so frustrated!

We tried Dish but we have so many trees and it didn’t work and then we got Cable TV from Mediacom but it was quite high. We live on a fixed income now so it’s hard to come up with that every month so I wish it was a lot less money. They had a little bit of trouble hooking up my new box that I have now but I like it because I don’t get to sit down and watch TV whenever something’s on. So, I just tape a couple of things at night when I’m at work. If I wanna watch it in the morning and when I get up, then I can. If I don’t, I can to it another time. My daughter told me about it so otherwise, we won’t have it. It is cool and I have it on now because they had something on about the Royal Wedding.

Mediacom is the only company I've had and I've had really good experience with them. Their team has always been here when we need help and they're here right away if something goes wrong. They are really nice and quiet. We've had the cable service for 15 years now and the service has been excellent. You can't beat the service. I couldn't get a discount but I figured as long as we don't have internet, I would like to make payments with 79, which would be very nice.

We live in an apartment and we can only have Mediacom here. The sales reps of Mediacom were really good and I liked them. They were on time and they talked with me decently so I could understand what they were talking about. They also had good knowledge of their product. I got Mediacom's basic cable service. The installer that came out had to go out to another room where the box was to put the chip that they use in it. Then he came right back and he was really good in programming the TV. He knew what he was doing and it didn't take him long to do the installation. So far, the quality of service that we've received from Mediacom has been wonderful. We've been having good channels and there are some that we like. Mediacom does a good job and we like their service.

I'm not that satisfied with Mediacom. The service is okay, but when I get ready to change the station, I get the menu and all of that and I can't get back where it was. By the time I get back, the program is over. I called the younger person and they'd figure it out. Also, they need to improve what's on their information in listing. I've had CenturyLink before and it's better.

The apartment where I live in is in a package deal with Mediacom. I got basic cable with Mediacom then I got the internet. The guy who put it in was really nice. He had a little trouble getting it to start working and then it didn’t work at all the next day so he came back out and fixed that. And since then, it’s been fine. However, I just got the bill a couple of days ago and it is supposed to be $14.99 a month and $14.99 for installation. But they charged me $29 for installation and then they charged me $14.99 for the internet, $10 for a high-speed modem and another $15 for the equipment rental. It’s very deceiving and a little high. Also, I will have the wifi put in and they charged me about $9.

I've been with Mediacom for about 30 years. Back then, they were the only game in town and they have since changed their name two or three times. The contact with their sales and customer service people is average. It usually takes a little while to get a hold of somebody but their cable service is good.

I got the phone, TV and internet from Mediacom and I don't like their service. The TV goes off every now and then, and then it stays off for a while then it comes back on. And it takes out the internet and the phone goes off, too. I also don’t like the weather channel, which tells me what’s going on in Los Angeles half the time and the local 8s don’t come on half the time. I watch a lot of the weather channel and I watch a lot of local 108 but I don’t even get a local 8 half the time. It’s getting a little too expensive, too. I have to think about going somewhere else.

We had Mediacom, we switched to Windstream because they had a good deal. But then, when we were Windstream, we were having a terrible time since they didn't have good service. So, we decided go with Mediacom again. Thus far, we have no complaints with them.

Mediacom was a nightmare when we first got it installed. We waited and waited and they ended up sending a tech over to the place we moved from to install our cable instead of the place that we moved to. But when they finally got here, they got it hooked up and everything was okay. We are also having a lot of problems with some channels that we don't get. Sometimes in the middle of a show, it will freeze up. But talking to someone from Mediacom usually goes pretty good.

Mediacom was recommended to me when I was down there in Rock Shadows, so I got their service. The sales reps that helped me were great. They were courteous, fast, and efficient. Mediacom hooked me up with the cable and the installer that came out was good. I already have the box there. But I'm up in Alberta right now and I cancelled my Mediacom service when I was down south, but I plan on connecting it again when I come back in October. I would recommend Mediacom. The quality of service that I had from them was good and I was well-satisfied with anything that they did for me.

I’ve been with Mediacom for a long time and they have the variety of channels that I want. They are very responsive and nice when I call them. But the service technicians that come to my house are not very knowledgeable at all, and usually it takes three or four times for someone to come out before our problem’s fixed. They came out for our internet months ago and we had to have four technicians come out. But the overall quality of service is very good and I would recommend them.

I’m thinking about taking out the television part of our Mediacom subscription and keeping the phone because I only watch one channel and it’s silly spending that kind of money. But as far as the service goes, nothing’s wrong with it. I’ve got the phone company with it and I’m happy with it. I live in an apartment complex and there’s a few dishes. I have a dish and I had DirecTV. And I was unhappy with Mediacom when I switched and they wouldn’t let me take my phone number. I had to get another one.

We've had Mediacom for 10 years and we’ve been happy with it. We just have the internet now and we’re more than satisfied with the service.

Placed order for service change in March 2018. No one called back to schedule service call to home. Called again in April. Set up again. Customer service rep said I will be billed new billing amount starting with the date of call and scheduled service call for Saturday 8-12am. Tech calls after 5 PM and apologizes and says someone will call to reschedule. No one calls. I call again and have to go through negotiations and the csr tells me my bill will be around $20. I have to call to reschedule appt for a Saturday as they won't accommodate with minors. I get my bill and it is the same $243 and have not had premium HBO, Starz, Encore or Oxygen channels since March 2018. The supervisor tells me they will give me partial credit. For one month, but not 3 months I have been without the channels

I've been in my apartment since 2002 and I’ve been with Mediacom ever since. The service has been great over the years, and my favorites are whatever I find on TV, mainly the re-runs.

It has been a pleasure having a reliable and prompt internet service. The cost is on par for a family on a strict budget and I am more than satisfied with the speed. I've had a few minor issues that were addressed and taken care of expeditiously. Thank you.

I'm in an apartment and my Mediacom cable came with the rent. I have HBO and Starz, as well as their normal service. I've been with them since May of 2017 and my experience has been good 98% of the time. But I had a 2% issue that kinda caught me off guard a little bit. When I'd be watching various channels from 10 o'clock in the evening onwards, the picture would do what I referred to as a little bleeding. It didn't freeze out but would do an almost Venetian blind-type-thing. I wasn't too freaked out but it went on for a couple of weeks. So, one late night, I decided to touch base with them about that. I very nicely called and they made an appointment. Then a very nice guy came out and checked all the outside things. He said that everything was fine and decided that possibly it was my box.

We have been a Mediacom customer for about 20 years. Every year service has gotten worse! You call for service and they say they will call back within 48 hours and of course you never hear from them so after 3 days you call again and get someone in eastern country who has no idea what to do and they promise someone will call you back in 24-48 hours and 3 days later you call again and this time ask for a manager. What a joke! Never ever have I had a call back from a supervisor/manager after asking several times for just that! The last issue was finally fixed but we just happened to check the channel after it not working (sound) for two weeks to find the sound had come back but never a call back from Mediacom. I can see switching soon as this is unacceptable!

I rent and I can't use the satellite. I've used Mediacom for over 10 years now and I've been happy with my cable TV. I like the price and I'm happy with the choice of the Starz on Demand at the movies. When I have any problem, they resolve it with little knowledge from me because I'm old school and I don't know a whole lot in that. I just tell them the problem and they fix it.

I've had Mediacom for more than 40 years ever since they came to Vinton. Almost everybody we know has Mediacom, too. We have Mediacom's television and internet services. And so far, it's really good. When we call, they come. It might not be that day, but they usually come promptly. The only thing is I wish the prices wasn’t so expensive compared to some of the other cables. Also, we don't understand why on some of the channels, we have two and three of the same thing. QVC is on three channels and some of the news is on more than one channel. They should take some of those off and put something worthwhile on those channels instead of having so many duplicates. But other than that, I haven't had really too much trouble with Mediacom.