Mediacom Cable Reviews

Unfortunately I live in a territorial city where internet providers are limited. With this said, I’m stuck with almost $140 for internet only which I was assured it’s the fastest and covers multiple gadgets. Considering I have four students with tablets, laptops, phones and so on. Almost every night when I want to watch a movie online; the internet gets stuck and I keep having the rotation wheel waiting for the internet to kick in. I didn’t think in this day and age this exists considering how far we’ve come with technology. I’m frustrated and disappointed but I don’t have any other choice but to pay the price for a low budget service. We need more companies to infiltrate this neighborhood so some of us don’t feel stuck. Some people pay $140 for cable, internet and phone but not me!!!

When I was looking for a provider, my selection was Mediacom. There weren’t many providers and their price was right too. I got their internet and the technician who came to install it was very good. The quality of their service has been fantastic. I would recommend them.

After discussing our issues with the representative who responded to my initial review, my service was promptly restored and the recurring issue has been corrected to prevent my service from being disrupted in the future. I'm very satisfied with this response and the prompt attention to resolving my service issue. Therefore, based on this recent interaction with Mediacom, I am amending my review to reflect the exceptional customer service that they have displayed over the past 2 days. Thank you so much for restoring my faith in your company!

I wanted to change my Telephone, TV and internet service so I switched to Mediacom. My experience with them has been good, up until yesterday when the service was shut down for a couple of hours. Apparently there was technical difficulty somewhere. I tried to get a hold of somebody, but I couldn't contact their 800 number. The service has not been all that great. The cable has been all right, I just don't want dishes on top of my roof. Also, I can't get a full screen of the channels they carry. There's a button there that's supposed to override it, but it won't. And then, every once in a while, some channels would go into a whole bunch of pixels and like they're pausing talking, and that's not normal. And also, in some of the channels, it sounds like their speeches are artificially being sped up, but if I slow it down, it's almost like a growl. That part has got to be automatically done.

When I first moved down here, I had AT&T U-verse but I was telecommuting back to the previous place I moved from. And so, they did not provide good solid internet service. I had to have solid internet service so I got Mediacom and I've been extremely happy with them. They provided fast and reliable service in the four years we've had them, and my interactions with their reps have been good. At first, I started off with their full package, internet, cable TV, and telephone. Last year, I dropped the cable TV because the price was a bit too high for what I watch. And just a couple of months ago, I dropped the telephone, but still have the internet. As a matter of fact, I increased the internet service. All of our internet is through Mediacom on programmer. So, I do watch stuff on the internet as well as all of our entertainment, TV, streaming services, via Mediacom. The service has been very solid, very stable, and I do recommend Mediacom to friends.

Mediacom was the only cable provider that was available in the area. The sales team was great and very professional. The installation was also fine and the installer was right on time, as described, as scheduled. We are satisfied with the Mediacom telephone, cable and internet, which we have, and the quality of service is fine. I don’t think there’s been any problem. I would use Mediacom again.

We had a problem with our box and they took care of it as soon as we brought it to their team.

I used Mediacom for its internet services but we have TV and phone with them as well. The cable TV is good although there were a few channels I missed that I had on DirecTV that I don’t get. But all in all, it’s pretty good. Interacting with their reps has been great so far and the quality of service has been very good. When I had a couple of long outages, I called Mediacom and they told me that they were evaluating the situation and they would get it done as soon as possible.

Called last week to update my internet and get more competitive pricing as I have new options in my neighborhood. Decided not to make a decision but the agent informed me she would notate the account with the offers for reference. Called back today and of course the rep “LaLa” quoted me something completely different and my account was not even notated with any of the pricing I was offered. She was rude, zero understanding when I explained to her what happened.

Mediacom is the one that our apartment complex uses. I’ve got the TV, the internet and the phone. I use the internet connection and the TV regularly. I’m retired, so I have all kinds of time during the day as well as in the evening to access. The quality of the services has been excellent.

Some of the representatives of Mediacom are very rude and when I talk to them, they're very rude. I live on Social Security and I'm 75. When you get Social Security, you have just so much that you can work with and nothing else, and I have a four-year-old that I have custody of, a great grandson. I've had him since he was born. And the only thing that I have is a house phone, my internet, and Star and basic TV, and they're charging me a little over 100 a month, and it's real expensive. I was thinking about just dropping Star 'cause I don't get any of the channels except the basic ones, and the rep said they're only $11 a month. And right now, I'm late $120.

Mediacom was what was available in this area and when I bought this house a year ago, I just got whatever the local internet service was. I got the GigaBlast speed and I pay just for the internet, which is all you need theses days. The experience with the sales team was good and they came over here, set it up and got everything figured out for me. Everything was nice and easy. I didn’t have to do much except give my name. The installation was quick and there was no problem. The internet cable that runs off the pole out there didn’t have one of those sleeves on it that covered it up and my neighbor hit it with his mower deck. It had split the cable. Mediacom’s reps came out here and replaced the cable that day, and then came back a week or two later to bury the rest of the cable. They have great service.

I have the telephone, the internet, and the TV services from Mediacom and the installation was good. They come in and had to redo it all though. I couldn’t get my TV stations to come in. I still can't get a couple of them back. It's messed up. Most of the time, it's working okay, but every once in a while they have this thing that comes on there, and it makes a weird noise that it scrambles it. But the quality of service is fair and the sales team did fine. I'd recommend Mediacom to a friend. At one time, Mediacom was the only one you could get in Fitzgerald. There are others now, but there weren’t when I started using Mediacom.

I recently upgraded to the 500MBPS. I am supposed to be getting 500MBPS. Currently the max I’m receiving is around 300MBPS. The customer service rep told me that a tech had to come out to remove a filter so that I could get the speeds I am paying for. I waited all day for the tech to show up. After he failed to show, I contacted them and was told the tech was unable to come out and it would have to be rescheduled. No one ever bothered to call and inform me so I wasn’t waiting around all day for them to show up. They rescheduled for a week later. I called that morning and was told they had cancelled the appointment and no one knew why.

We bought a house and the Mediacom rep came and hooked the internet up. And it was all pretty easy going and it was quick. It was all good. The internet service is fine and it works. We have not had any problems.

Everybody's been great at Mediacom. They're definitely professional and very courteous. We have the high-speed internet, the digital phone and the cable. We've had them for six months at least already and we use them every day. The quality of service is great. We're gonna downgrade our cable but it's not that big of a savings. There's only one step below it. Eventually, we'll be getting rid of the cable. But the quality of the cable service is fine. It rarely goes out. The internet is perfect. There's no lag time on my son's gaming, so he's extremely happy. He's never had one that fast. It's the fastest internet available and I went with Mediacom because of the speed of the internet.

We had Mediacom years and years ago, and we switched. Mediacom is well-known. It's on TV. And their trucks, they're all around. We've also got other people that have Mediacom. We're satisfied with the quality of the television and internet services we got from Mediacom. We watch television, and we use the internet a lot. One thing we like about the television service is that the weather doesn't seem to interrupt the picture. And the picture on our TVs, we feel is a lot better because of less interruptions and faster rate speed. The internet is also far better than what we had before. Those are both really good things we are happy about with Mediacom. We've had a couple of times where all of a sudden it goes out. It drops, and then it'll come back in. But it hasn't happened now for a while. Mediacom has also always been responsive and listening too.

I’ve had Mediacom on my television all this time. It's been several years and I decided to stay with it. It’s been okay and I don’t have any complaints so far.

In Carbondale, there’s only Frontier and Mediacom, and I’ve only heard good things about Mediacom so I went with them and the sales team I've dealt with was good. They were very helpful and friendly. I got the the $60 internet service and the installation went good. Mediacom's internet is always fast.

It has been fine with Mediacom. It was the one that was preferred around here, and it came with really good reviews. The technicians who came to install were very nice. I have just the internet and it's been a little bit kinda jumpy here lately. It would just disconnect and reconnect. It's really weird. It reconnects the wrong way. But it hasn't gotten that bad yet and it's been good before that.

I like Mediacom, which I've been using for eight years. It was the only company that was around here. They’ve always been helpful, and they’ve done what's needed to be done. The internet service is okay and it’s there when I need it. Once in a while, there's a glitch or outage but it’s nothing. When I’ve had problems, I called Mediacom and these had been resolved quickly.

In the beginning, we bundled everything – the TV, the internet and telephone, and CenturyLink with DIRECTV was getting so expensive, plus the fact that when it rained and when it snowed, we would lose our signal. So, we decided to switch to Mediacom and their service has been good. They’ve always been very helpful if I call with an issue. If they can fix over the phone, they’ll do that, and if not, then they'd send somebody out quickly. Installation went fine except for the young man that put it in. I’m not a technician, so I just assumed he knew what he was doing. When he put the modem behind the television, I said to him, “Well, the modem has always been upstairs. What about our computers?” He said, “Well, I don’t have anything to do with computers,” and he left. So, we had to hire a friend of ours to come over and we spent another $170 to have him jerry-rig something so that our computers would work. That was fine and everything worked.

We pay $80 a month for a service that works intermittently. It is NOT our modem/router. They are brand new and rated 4 stars. It’s the line from Mediacom to our house. Sadly, before a tornado hit our property, we did not have this big of a problem. If we could go with another ISP, we would. The ONLY reason I watch TV, is for college football on Saturdays. PLEASE choose another internet provider if you are able to. I’m beyond furious for paying for a service that is NOT provided when you need it the most, Saturdays! Now we have to go to a sports bar to watch college football. Maybe I should send Mediacom my tab from the restaurant.

I want to terminate Mediacom at the end of this month. Suddenly, I have a problem with them. I got two bills before my cable was on, and they won’t resolve it. So, I’m tired of it. I took the bills to them and they denied it. They said they don't do that and that they only bill when the service is on. I got from them the almost total package--the internet, phone, and cable with the second tier that they offer. There are four tiers. I have HBO, Cinemax, and the rest, whatever comes with the sports channel.

I live in an area where Mediacom is the only choice for Internet. Their service is completely unreliable. I can't count the number of times I've woken up or came home to find I have no Internet. If I had a choice I would switch. It's out right now and has been out for over 6 hours. Last year their cable and internet were out for over a week. It seems every time it rains we lose internet. I call and all they say is they know about it but don't give any idea how long it will be out. It is so frustrating.

I have lived in my house for just over 2 years and the internet has been bad from the get go. I have gone back and forth with the office and gotten no resolution. They have no competition so no incentive to fix it. Many people in my neighborhood complain constantly. I initially started with the 50mgb/s plan and got between 25-30. I then went to the 100 and got between 40-50, now I am up to the 200 and am up to getting in the 60's. They send technicians out and test the lines, run new lines, do diagnostics, but never fix the problem or give me a good answer as to why the speeds are so poor. I just continue to get the run around and passed from person to person. I work from home about 50% of the time and my internet is so unreliable it makes it very difficult. The most frustrating part is just the lack of customer service or being able to give their customers a reason or a glimmer of hope as to how or when things will get better.

Service was installed 4 days ago and on demand feature has never worked. After numerous calls and being told it would be fixed in 24 hours, now they do not know when will be fixed. I have had their service the past, which was poor, however I was promised they were much better now and I would not have any issues.

I had to quit Mediacom's cable television because I couldn't afford them. We didn’t get enough channels that we watched, and they raised the rates. So we took it out and switched to DISH. I’m gonna get rid of the telephone too because my bill went from $35 to $70 a month. I was over at the office at Perry a week ago and there was people in there. They had a lineup and people were trying to figure out what the hell was going on. We've had the telephone for many, many years, and it has been good. The guys had been good that took care of it and we didn’t have any problems. They were nice people. But I can't understand why my bill jumped all of a sudden.

I have to call Mediacom and negotiate every six months because all of a sudden, my bill keeps creeping higher and higher. So now, I've taken a lot of stuff, and I've added Netflix. Mediacom should come here and sit with people like me, and I can tell them everything, from how unuser-friendly they changed the programming. It used to be fairly decent where you know your guide. Now, it looks like a spreadsheet. It looks like they did it with pencil and paper. And I heard the other people didn't like that either when I talked to Mediacom. But the price keeps inching up, and then they don't tell me. For a year, I was using not enough or probably any data. They had me at the max data, so I had to change that.

Mediacom is the only one available where I live in Delaware, and my experience with them has been okay. I've had a two instances where someone from Mediacom had to come out, and they were very helpful and did a good job to my satisfaction. I have the TV, internet, and phone from them. Setting up all of them went very smoothly. But the internet is a little slow, and one of the sports stations that I primarily watch is not in high-def. All the other sports stations are in high-def, except for that one.

One of my cable boxes has not been working for almost a week. Without going into all the details, was working until the TiVo box updated. Now main box works but not the small one. Soonest "appointment" was a week out. I had to reschedule, now next appointment is another week and a half. Was hung up on by customer service (yes I was complaining, but not yelling, being mean to the rep or cursing). I called back later and was told a supervisor would call me. No call so here we are. Overall I'm satisfied with the TV and internet. However there are regular intermittent outages and customer service has always been poor.

Mediacom sucks **!! I just moved to Pace and that is all that is there. They charge for EVERYTHING. I even tried to upgrade my TV package and they said a technician HAD to come out and do the service and it could be 2-3 days, plus a $25 fee!!! When I had COX and AT&T you could upgrade your plans online and they would be immediately available! Not to mention the Internet is super slow! You're better off getting a digital antenna from Best Buy and sending smoke signals. This is not 1988 Mediacom, get it together!!!

I called to ask why my bill had gone up 30.00 a month. I was told after one year the rate would go up and after two years it will go up again. Believe me I will find a way to cancel cable. I will not pay this much a month. I get more channels including HBO and Showtime at my other home for less than what I pay with Mediacom for nothing extra. Then I was also told I will have to pay extra for landline after the two years. Not happy!!!

I was getting on a special program, which Mediacom does every once in a while. And then, my bill went up to $89, and then within a couple of months, now it’s $99. We haven't used it for a couple of weeks because it was going on and off. And when you have a schedule, you gotta wait for a while because they got so many people. But I couldn’t believe that it went up $10 right away before I even got it fixed. When the tech came in, he fixed it and it is working now.

I prefer having the cable route versus having to have a satellite, in case of bad weather. Mediacom's packages also made me go with them. Right now, I added on the fourth package of service. I do a little of streaming and I upgraded to the top internet service. I like that if I call to see if there is a current special going on, I’m able to get that special and change it on the spot. I appreciate the same great customer service that I’ve experienced pretty much 99% of my time being a customer.

Mediacom was the only cable and internet company in the area. We decided to use them for cable and Wi-Fi, and our installation experience with them was wonderful. So far, their service has been good, too.

Updated on 09/10/2019: I've gotten some phone calls from Mediacom and lots of questions. They still can't bury a cable after half a dozen complaints. I've paid 100% of my Mediacom bills for over 10 years. All they need to do is send a guy with a shovel.

We've had Mediacom for 20 years, and it's been a pretty good experience. I have to call and renegotiate every so often. They give the new customers the better cut, so you have to call and tell them you need your price dropped for the same benefits. I have the TV, phone, and internet with them, and their services have been very good. I'm having some problems with the TV reception on some of the channels, but they've been working on it.

The quality of Mediacom's service has been good. I got a premium package from them where I receive a mixture of cable, internet and phone services. Their team has also been good. I would recommend this company.

Excellent service. Very professional team finally got our phone working after about seven months of others trying and having to call repeatedly because it continually failed to work. This same professional team also finally got our internet from having intermittent problems also for many months. Rather than months of frustration and more of the same old stuff that didn’t work, we’d recommend that truly professional help would be given earlier. Mediacom dragging its feet with the same problem for many months almost had us seek another business for our TV, internet and phone.

The customer service has been great, from every call and chat I’ve done, to the gentleman who installed my internet service. Would highly recommend Mediacom to friends and family. The price is good, and the quality of the internet and quality of customer service is great.

We only have ever had one cable company, but Dish and Direct and you can't see what's on TV every time a cloud comes up, but Mediacom has always been right there on. We've had them for many years and we never had a minute's trouble. I live on a fixed income and I wish that I could get it a little cheaper, but I'm completely satisfied with the business.

I started with internet then I added the television. The speed of the internet sometimes is iffy and I don’t know if it’s because the area is really heavy. I live in the fair area and during the fair, the internet slowed down quite a bit. I’m having trouble with one of my TVs as well. They brought in a new router and the TV in the back room is working, but since the first of this month, I’ve had the TV knocked out three times. Right now, I’m not in service because of something else that’s happened and I don’t know if people are knocking down the poles or if they’re just redoing services.

When I first got Mediacom's internet, the guy who set up the digital stuff couldn’t connect anything to it because of some sort of glitch. I had to call the cable guy and the cable guy found out what it was. The guy who actually installed it had to tell him exactly what to do. Other than that, it has pretty good speed, just as fast as everybody else’s internet is.

Tried to get service installed as a new customer and was told that I cannot have service due to an outstanding balance owed at my current address. I have nothing to do with the balance and it is addressed to another person who no longer lives here. The customer service rep actually had the audacity to LIE to me and said that they called to cancel the appointment I made, claiming that the person who owes the balance was the one who picked up the phone when that could not have possibly been true. She continued to argue with me, insisting that a person who DOES NOT LIVE HERE picked up the phone and spoke to them about the appointment. This is not at all accurate, but now my address is flagged as non-serviceable until the previous balance is paid by the previous tenant. Seeing as how I cannot force a stranger to pay their bills, I guess I am completely out of luck for having any service installed. Point goes to CenturyLink.

I was new to the area and Mediacom was what was recommended. The sales team was polite but the installation was not good. I was scheduled between 8:00 to 12:00. I had to go to work. I called and the representative said, "Let me get in contact with the technician. I'll call you back." The technician wound up directly calling me. It sounded like he just woke up. I asked what time was he coming and at that point, he did apologize and said, "Within 20 minutes." And he did come within that timeframe.

After 5 yrs with Mediacom I will be leaving. Their management can not do anything so they say to keep my current offer in place. Keep in mind I have been paying around 148 a month for internet and basic cable. I have my own modem. After over a hour of holding and waiting, I am told the contract can be done but the second yr goes up $20 a month. Much higher than their current new customer promo. Guess I will be seeking a different company and will be their new customer. I run a business and my goal is keep the customers I have and also get new ones. A practice Mediacom doesn’t care about.

The installation was good. They hooked everything up for me and they were neat. I have the cable and the internet, and they seem to be okay as far as I know.

Mediacom Cable was one of only a couple that were available that would service where I’m at, and the only thing that was higher than 30 megabits per second. My experience with their sales team is pretty good and easy. The installation was a little difficult for them because of the way they boxed it up, but it was fine. I have had one issue, but I haven’t really contacted anybody yet because I haven’t worried about it. I was supposed to get a paper statement that was supposed to have some sort of e-billing ID, so I can actually log in to my account and use some of the more advanced features, and I have yet to get that. And the fact that I haven’t been able to do that is a little bit of an annoyance. But the quality of the service is good. I haven’t had any issues.

Updated on 08/22/2019: No service for a week. Two appts cancelled by Mediacom this week. Horrible customer service. Continual calls texts tweets back and forth have resolved nothing. Not enough employees to handle the continual outages.

We had Frontier and their prices went out of sight. Mediacom offered a better deal and I saved some money. The sales agent was outstanding and there was no problem with the installation. The installers did very well. I was very happy but Mediacom has too many power outages. Also, they don’t have enough sports channel, which Frontier has a lot more. But you can tape more with Mediacom where you couldn’t with Frontier. So, I like that. I'm very disappointed with sports because I'm a sports nut, and unfortunately, they don’t have the Lakers and they don’t have major baseball. They got quite a few that they don’t have that they offer.

Cable TV has been OUT since approx. 3:00 AM CST 8/14/19 in Fort Dodge IA. When calling Mediacom they did everything to blame me the Customer (it's my splitter/my wiring/my setup inside my residence blah blah blah). No outage in my area of course and it basically my problem. So let's schedule a Tech all the way out to next Mon 8/19 - gee Thanks Mediacom for prompt service like that. I go around and get enough people to call in and hours later Mediacom finally declares an "Outage" after arguing with them it wasn't just my TV Service. So a Tech shows up around 4:30-5:00 PM CST 8/14/19 and it turns out to be a weak signal coming from a Junction/Service Box out at the street. He doesn't have parts to fix it, but will return with a part.

Another cable and internet company raised their rates up too high so I went with Mediacom. It's been great with their reps and the installation was ok. There was one little issue but the guy resolved that in no time. I have their cable, internet, and phone, and the quality of service is very good. I was thinking about considering to get some more channels.

This company provides excellent service. However, my bill went from $60 a month to $80 a month without notice. I still kept it because it was still affordable. I believe depending on where you live you will experience "outages in the area". I live in Oak Grove, Kentucky and almost every night after 1am my wifi goes out and they send an alert that technicians are working on resolving the issue. That is very inconvenient for me since I work overnight and need the internet. Other than that the service is great.

I've had Mediacom for years. They're more reliable and I can depend on its service. I don’t have to worry about dishes that go out in bad weather. The only thing is, there are certain channels that I wish I could get for the amount of money that I’m paying. For instance, the Hallmark mystery channel is the only channel I could get with this package, but it has to include music and I don’t use that at all. I’m 83 years old so I enjoy my TV. Nonetheless, the man that hooked me up at the time was very polite.

Had cable TV set up last Friday. Haven’t had service since Saturday, called that night and can’t get a technician here till the following Thursday!!! Nice service for a new customer! Excuse was they were very busy, I bet they are.

We were with Frontier Internet and we were told that Mediacom was the best in our area. We went with them and got the 100-megabyte internet. But last night, I was on Amazon Video and it was acting up. I was watching a thing on the Blue Angels and about a fourth through the show, it quit streaming for me and I don’t know what caused it.

We experienced an outage of service and when we called we were told we would get a credit on our account for the nearly 48 hours of no service for tv, cable or no internet. No discount was given on our bill!

We've been with Mediacom for a long time. They did good with the quality of the cable. The cost is good but we used to pay lesser. I see it’s 70 something now.

I experience pixelation on a regular basis as well as not being able to receive random channels in my package without resetting the cable box; which I've had to repeatedly. After 3 1/2 weeks the cable remains unburied. Sooner or later it will be run over by the lawn service.

We are ok with selection of channels but dissatisfied with installation and the TiVo boxes. The installer didn't stay long enough to do a adequate job of explaining the whole process and didn't even put in the telephone which was a part of the service. I've had to reset the TiVo boxes numerous times. Not a satisfied customer!

Have had your service about four weeks, first two weeks I must have called SEVEN times due to service problems. I set this service up for my mom who had terminal stage FOUR cancer. It NEVER worked properly. Finally after three weeks ya'll finally decided to send a tech out with a new box... My mama dies ELEVEN days laters. I will NEVER recommend your company. I got my first bill and there were no adjustments. Sorry service.. just totally unacceptable.

There were several issues with the initial installation of my phone and TV package. After several calls, I was finally put in contact with Iris (I don't have her last name) and Michelle **. Their assistance was indispensable in helping to resolve the issue. They both went the extra mile to help and each called me back with updates as promised. Eventually, a supervisor had to come to the house to resolve this issue but I finally have my local channels. Thanks to those tow employees for staying in touch and helping get this resolved.

Mediacom is provided from my homeowners’ association. On top of the programming provided by my homeowners’ association, I got internet. I put it in myself with my daughter and it went fine. I studied electrical engineering so it was pretty easy to install. The service has been spotty in the last few months, but I’ve had the men working on it.

Great if it is not heavy rains or storming. Response to problems and service are very quick and questions are answered by those who know what are problems are about. We appreciate the service we receive from Xtreme Mediacom. Thank YOU.

The internet is always losing signal for hours at a time. Customer service is not always helpful when you call to speak to someone. Also, there is always random charges on my account and I have to call and see why and get it fixed.

Bulk Acct. With Courtyards of SRB. Received a text 7/28/19 Molli at Mediacom upcoming Bill would be $120.84. Spoke to rep 8/8/19. Verified $120.84 automatic withdraw would be 8/26/19. Received statement Bill is $267.34. Spoke to rep on 8/10 who gave me a rambling explanation. Said he couldn’t see anything for $120.84.

We have TV, internet and home phone with Mediacom. Very pleased with the products and the services. Love TiVo, unlimited nationwide calling, and the internet has been fine. Customer service has been fine. We also like the fact that when watching a program, we can back up the program to see what we've missed.

Good loyalty dept. personnel, very helpful. Tech that came to house was very professional and helpful. Love Mediacom. Hopefully prices will not be increasing, or I will be calling loyalty dept again!! It was nice being "rewarded" for being a loyal customer.

I had CenturyLink for a little over two years and switched to Mediacom. It was a simple switch and I had a good experience with their sales team. So far, I haven't had any issues with my internet service.

As a new customer with high speed internet service from Mediacom I was disappointed when I suddenly had no internet at all. A call to their service center resulted in an appointment for a house call because my loss of service seemed a mystery. The phone technician was as helpful as she could be, but nothing was working. The skill and persistence of the technician who came to my house resulted in the restoring of my high speed service. What went wrong is still a mystery, but he never lost his good humor and tried everything he could think of until he finally got it restored. I am grateful.

What a nightmare. From the sloppy install that had to be redone because I had 5ft of black cable running across my kitchen wall over a foot above the floor and the cover was mounted cockeyed. After 10 days I'm billed again already. From day one buffering anytime we watch tv. The program will play for a minute then buffer 2 to 3 minutes. Grant in customer care texts at 7am! That is totally unacceptable. This is the absolute worst company.

I got Mediacom Cable for the price, but I'm about to switch. The price has steadily gone up. But the Mediacom people has been fine when they come out. I had AT&T 14 years prior and the internet speed is faster, but the reliability is not near as well. I have outages probably monthly, but I had maybe four in 14 years. And when it's working, it works great. They do repair it pretty fast, but now that most people require internet, it is a huge inconvenience when you don't have it available.

My son had Mediacom and had better service with it. I’d had DISH Network prior to that and it wasn’t worth it so I switched. I got Wi-Fi, phone, and TV with Mediacom and the quality is excellent.

This company is no good. I have been trying to get a problem fixed since 2017. They keep saying they will send a technician out and when the technician leaves, he tells them all is good (and it's not) and then I call again and they send a Technician out and over and over and over again. The very definition of insanity. When I call to get help, they all go by the same script, "Customer service" and "Technical Support" which is just reset the modem, send out a technician. When I ask to talk to a supervisor, I instantly get attitude and when I finally do get a supervisor, all they do is offer to disconnect my service.

If there was any other alternative I would choose that. Had a modem go bad, and it took 5 days before Mediacom came to fix. Service tech said the modem that went bad had beeen used and was no longer used. Had no internet for 5 days to use and to pay bills. Internet and phone service lost at least once a month. High cost and poor service.

It took five calls to finally get my Netflix. Plus a call to Netflix. The first 4 people I spoke to were unknowledgeable. I never did receive the activation email. Finally, the fifth person gave me an URL that took me to a self-activation site. I was very pleased with her ability and knowledge, but disappointed it took so long.

We have had a package deal, telephone, TV and computer for less than 30 days and have been without service now 3 times and currently do not have TV service. A technician found a defective cable to be the problem last time. This time we were having a problem with the remote control for the TV and a lady was walking my wife through a test procedure when we had visitors show up and the lady told me wife just call back. My wife did call back only to get a lady who could spoke very poor English and could offer no help. She did advise us that a technician was scheduled to update our equipment this am between 10 and 12 am. We were not aware of any service call.. We are thinking the bundled service is more than likely a mistake, lose one service you normally have nothing and more than likely can not get anything fixed the same day the problem occurs.

I took this special because of Netflix and the man on the phone didn't tell me that I had to wait for whenever. So that makes one problem, then I called because I had gotten an email that stated in 15 days I will get another email to get my Netflix. It's going on almost 3 weeks and no email. I am not happy with this problem. I've gotten to the point I don't care about Netflix. After my year I might go to another company.

Great service by the technician, he was helpful and nice. All communication with Mediacom was good. My main complaint is your web site is misleading when you list your pricing. I would promote your technician to train new employees, he was that impressive.

We had a really nice tech who did a really great job and the customer services is great. We like our Medicom TV service. They will try to fix any problems and they will do it within a timely manner. Thank you Medicom.

Mediacom was what we had available here and the sales team was great. We have cable and internet and I’ve had some trouble with it. Sometimes, the internet will be out and then it’ll come back on. It has been going on for two years and I’ve called Mediacom to let them know. They sent someone out before. Last week, there was a guy that was sent out, but I was not notified that he was coming. I was back from lunch when he came to my house, so I wasn’t able to be there. He was gonna check the outside to make sure everything was okay but I never heard anything. I haven’t really checked it for the last couple of days to see if it’s still on or not.

Mediacom was mostly terrific, except for the last year, when they increased their rates to something beyond what I could afford. I know, it is business, but you could have offered more affordable and cheaper alternatives. Overall, the quality was good.

There are several outlets in the house... 1 in each of two rooms sheer television sets are located. Why did she have to put the modem on the kitchen counter? She said she had no choice(?!?). This is the 1st time I’ve ever had the modem in a separate room from either tv.

To eventually complete the service, it took 5(?) visits by three different tech personnel. Connections of the two secondary TIVO locations could not be completed; however the prime TIVO works just fine. At the moment things are okay. I'm just waiting for the final bill.

No signal for channel 2. This is an ongoing problem and the tech person could not fix it, but he did pass it up to someone that did get it resolved. Channel 2 is very important for local weather. I would have to go elsewhere if I didn't get this channel.

The person named Jesus was very polite and courteous. Explained bill but was not what I signed up for. From the person who came to my door and my bill are different. Bill way higher than quoted. Have called about this twice and will call again.

Service sucks - I’m three blocks from local office, in three years I’ve had five modems, 2 routers and 7 techs to my house for repairs. Went to local office to complain. She offers to lower my bill but only under a new contract. My VOD hasn’t worked ever. I pay almost $200 a month!

Service install 7-05-19, temp. drop placed told will take up to 14 days for permanent installed, called on Monday 8-05-19 to inquire when, still waiting. Told by tech will be this week. No other info available when permanent buried drop to be installed.

My internet is out again and it will be a week before someone will be out to fix it. This is a new house and my internet should be working. I have had internet only since June 24. I should not have to wait a week to get it back. I am calling AT&T to see about changing to them today.

Mediacom representatives had to make 4 trips to our condo to finally get our cable, internet and landline functioning. The last guy seemed to understand how their system worked and installed the new box that was required. The first installer didn't even know how to connect us with the upgraded services we had ordered.

Currently, I have cable, internet and phone service with Mediacom. I had a pretty good experience with their sales team. Previously I had other providers but I didn't like them because of the reception and the installation they did on my house. On the other hand, Mediacom's service is of good quality.

Initially customer service was very pleasant and helpful- one of the reasons that drove me away from AT&T (very poor customer service). I am not one who is always hard to please but in this case I am left bewildered. When I signed up and paid ahead I requested a list of what I am paying for - what channels will I be receiving in the family pack. I was told there was no list but that I would be pleased. I confirmed that 3 or 4 of my main channels were included and hoped for the best.

There is no "landline" as phone uses internet and modem. They go... no service. My advice, stay out of the t.v. business. You can't compete with the pros. What else is there to say? What else is there to say?

Your package of basic cable stations is unacceptable for the money you charge. I get more channels and a better quality picture from a digital antenna. I'm fairly happy with the internet though. I've begun streaming through the internet and the picture quality is better than your cable service.

When I moved here, my landlord told us not to put a dish in. He didn’t want another dish put in the yard. So I went with Mediacom for my internet. The sales team was good, and I have good service.

Mediacom eventually did get everything squared away and compensated me. I am happy with the service I am receiving from Mediacom now.

Mediacom offered the best deal as far as their internet service. I've had it for five months now and so far, I've had really good service with it. I've only experienced two outages and it was just only a couple of hours because it was weather-related. The installation was wonderful and quick. The guy was awesome, thorough, on time, very clean and took all his boxes. He took time to explain to me how it worked, how to be able to use the different channels, and what services were available.

Mediacom was one of only a few that were offered, and I recognized the name. I have internet and it's been good so far. They handled the installation very efficiently. I had difficulty with a unit that they first installed as it was not giving out a signal. It took several days but they put a new one in and it's working fine now.

Terrible customer service and value for money. It took a full hour to be able to transfer services between addresses. No record of previous calls, reps talked over me constantly. Would not use Mediacom if there were any other options in the area.

I have had service with Mediacom since 02/2014. I have had nothing but continuous issues. My internet loses connection, at minimum, once a week, most weeks 2-3 times. My house has been completely re “wired” by a Mediacom tech 4 times now. Currently our internet has been out for 3 days. They of course can’t get a tech out for a week. We have no other options for service in our area, so I’m stuck dealing with this atrocious company.

I recently had to have all the wiring upgraded in my home to accommodate for upgrading my service plan. There were a few challenges but all the techs were very professional and worked until everything was complete. I was a little disappointed that there was an extra charge for the rewiring since it was your equipment that couldn't accommodate my request for the upgrade, especially since it increased my monthly bill over $100 for the new package.

Mediacom contacted us about our streaming issues. Within a few days they had our speed up and streaming apps is working much better now! I have been a mediacom customer for over 10yrs, sadly I've never had this great of customer service. So thank you to Beverly, who resolved our issue and even followed up to make sure it was working!

Mediacom has decent pricing for the service that they offer. I pay for the 500Mbps download and 35Mbps upload service. I get the speed I pay for 99% of the time, but we have a service outage about once a month and it ranges from hours to even a day or two. When it works it's great, when it doesn't it doesn't work at all. They could also do with lowering their prices to be competitive in 2019.

We ordered the Ultimate Home Security System in early July '19. The installation date was set for July 23, 2019. We received a call stating the home controller was on back order and we would need to reschedule the installation date. The service rep stated the other hardware would be shipped out and to give them a call once it all arrived. On the 23rd, we called to see what shipper they used so we could leave to do some errands and let our neighbor know to look out for it to grab the box for us. The service rep stated the home controller was still on back order and nothing was going to be shipped until it was all ready. We setup an installation date for July 30th. We got a call the next day stating we needed to reschedule again till after the 1st of August because the hardware wouldn't arrive before the 30th. We scheduled for August 2, 2019.

I live in a rural area and it is hard to get internet service. I called MediaCom to find out if they provided internet in my area and was told they would conduct a field audit within 10 business days and call me back. The speeds they offered were much better than the other providers in my area, so I was willing to wait. After waiting 3 weeks without hearing anything, I called them and was told my property was eligible for service.

I want to give a well deserved compliment to the young man who came out to install my cable. He was professional, answered all my questions and very personable. Good employees need to be acknowledged. Hope this is shown to him so he knows I appreciated him very much. His name was Yaseen **. I asked because I wanted to be sure he was acknowledged.

The internet is the only service I have with you. Internet is on and off all the time. We are always having to reset the modem. I have had to get the original modem replaced within the first 15 days. The new modem is not up to par considering what I have to pay monthly for service. I am very very very unhappy with this company.

Guy came out - did some testing. He thought it was our "box". Called his Mediacom number. They disagreed. NOW - WE STILL DO NOT HAVE ON DEMAND and we are paying for it through our cable package. This is our 6th attempt at getting this fixed. Do we need to just drop you and go to dish so we can watch movies?

In the beginning, when we got Mediacom, we had a little technical problem. That time, they didn't give us the 5G speed. Still, their techs came out to fix the issue and they were here less than 30 minutes. Thus far, I've had good experiences with all of their reps and every time we had a little problem, they fixed it. We have bad weather in the summertime and sometimes we may have some outages. Service goes out if there's a really heavy storm but it doesn't stay out long, only five or ten minutes maybe.

I have Mediacom and the quality of their service has been very good. I've also had issues but they took care of it. I'm an old lady and I depend on TV so I'm glad Mediacom is working. I would recommend them.

This is the worst internet reception I have ever had. We should not even have to pay for this service because it doesn't even work half the time. Our TV freezes up our internet when we try to go onto it. Takes forever to download.

I was in the military and when we moved to a new location, Mediacom was the cable provider there. We have their bundle. We watch lots of stuff through their TiVo which is a thing they got going on with the TV. We watch movies and do streaming too. Last year, we moved in to our home in this new location and the first couple of months were not very good. Mediacom had a problem that they thought they had fixed, but they didn't. They have a problem right now with the cable. It has to do with the numbers in the channeling. It says it's a particular movie but it's actually another one. I’ve told Mediacom about that and their rep said to call back. I talked to a girl who was in the Philippines. I guess their customer service is all over the world. I haven't called back yet but they're gonna have to fix the issue.

Mediacom was the only cable provider when we moved here, and they've been great. We had a lot of signal problems when we first moved in, and they've been really good about getting it straightened out. I have a favorite tech, Jeremy, and he gets a lot of things that other ones miss. He also listens and he fixes whatever. We have cable, internet and phone, and we're rarely without service. The rates are a little high, but that's with anything. We pay them $300 a month 'cause we've got the popstar package, and whenever there's a special, they have it marked it on my account and they will allow me to get it.

Mediacom is quite easily the most ill-equipped and inefficient internet and cable provider around. Just a few moments ago, in the middle of grading final exams, the Internet randomly goes out, which means I lose ALL of the grading done previously. I call to report the outage and ask for a timetable of when service will be restored, and some sulky-voiced woman answers, “Uhhh, I don’t know.” And then offered no other explanation; just silence. Absolutely ridiculous!

I have been a user of Mediacom for over 10 years. What I like best is the consistency of the service, both in the technical quality and the vast package options. The internet service is unsurpassed in my area.

Mediacom was right here in town which made me decide on them but we got off in the wrong hand. I got the computer and the TV, and the FedEx people delivered in the wrong place. Then, it took an extra three days to find the box. We're in a small town in Caruthersville and somebody came down here and they said they had a box sitting on their porch with my name on it. So, I had somebody go pick it up, then we got it back. It was a hassle trying to find where FedEx left it but Mediacom did everything that they could do. Their service is good and there are regular outages but it comes right back on. Mediacom’s services keep me company during the day. I'm handicapped at the moment and I stay home most of the time, and I use my computer and the TV just to watch.

I use the internet and watch TV all the time since I'm a senior citizen and I don't go out a lot. I also watch Netflix a lot. Although Mediacom doesn't have that many great programs, they've kept my programs back so that I can afford their service. I like the quality of their service but they charge too much and keep increasing my rates. But other than that, I've been completely satisfied with the service from Mediacom. I do get a lot of outages but they seem to get it going and they have been very helpful to me. Customer service is excellent.

I and a lot of people in Monroe have Mediacom or a dish up in their houses. Their cable service seems fine unless it's raining. But it comes back up pretty quick. I would recommend Mediacom.

TV in master bedroom pixelated and we have had Mediacom here 4 times for the same problem. Still not fixed. Also our TV in the breakfast area after watching for a couple of hours, the programming freezes. Told technician about the problem and he changed out connection, still have the problem. When the programming freezes we have to turn off the TV and then turn it back on.

I've had Mediacom for 20 years. When we first started, service went out quite often. Also, their customer service was like everybody else and would say that they would be at my place between 8 and noon which was frustrating because I work and I'm not close to home. So, when that happens, I have to take time off work. Still, in the last five years, Mediacom has been doing well. Despite the frustration of not being able to get service right away when I need it, their reps usually talk me through anything that has to be fixed when I call. They're very professional. And the ones that I have had experience with know what they’re doing. They know how to fix, troubleshoot and explain issues.

We’ve had Mediacom for 25 years. It seems that they’re the only option where we’re living. We have cable, internet, and the landline telephone services from them. We use the internet mostly. I use it for my emails and social media like Facebook. I do a lot of Internet banking too. There's television too. I watch more that we’ve recorded on TiVo. I always have something in mind ready to watch when I sit down.

I live in a complex with so many trees. Mediacom was the only provider I could get service with so I went with them. They've been good thus far and I've interacted well with their reps. Every once in a while, I don't have any phone service. Right now, my TV isn't working right. I've called in my issues and their techs are supposed to come but then I don't have any intake as to what's coming on. Still, customer service has been helpful and they do what they can for me. Service has been getting better but then it shouldn't go off that often. I've got a lot of medical machines on that run through the TV too, so the issue might be something involving that. Despite the problems, I'm satisfied with their service.

Mediacom came to my house and installed everything, and that went fine. They were professional. I call in if I need help. Sometimes, the automated system doesn't always cooperate. So I have them help me make sure I get my bill done in time, and they were always courteous. Mediacom meets my needs.

1. Many of your channels are striping. 2. Intermittent diagonal lines on screen. 3. My monthly charges have gone from $94. to $213. Your cost of service has me looking for an alternative. Looking looking looking.

I lost all service which included my Phone and my ability to contact 911 in the event of an emergency. Mediacom does not have a service person in Lake City and usually involves making an appointment and waiting sometimes several days, They have been good crediting my time without service, but I have need for the service. Mediacom needs to get a service rep closer to or in Lake City if they want to continue in the market in this area. There is now competition.

I am very pleased with the service. The staff are always very nice. I always get a prompt response when I ask questions. Adding channels is also easy to do. I inquired about different options for getting more channels and I'm very pleased with the package I have as well as the internet.

Mediacom is the only cable company we have in Carbondale. We've been using their services for about a month, and it's okay.

I have Mediacom for at least 10 years now and I like the speed of the internet. I work from home, so I need to have a high-speed internet. But I’ve had lots and lots of problems and I’ve done a lot of customer service interactions with Mediacom. They’ve been great and the people on the phone have been very professional. They have come to try to help as well and I've had lots of repairs. In fact, I’m on my sixth modem in the last couple of months. We fixed some issues but the problem is still not 100% fixed. On average I have talked to customer service every two to three weeks since February. I also need to call in and have somebody come out and check the hook-ups on my TiVo.

My issue is now resolved. The issue with almost no internet at all was rectified in July when they fixed something with the cable wire at the pole (that took 8 days). However, since then, I've had some ongoing internet problems, losing connection and bad performance. In addition, streaming services were often not working or frequently freezing up. On 9/12 (almost 2 months from the original issue reported on 7/16), they replaced my mediacom cable from the pole to my house. There were a number of other service calls between then and now. Beverley **, who contacted me after my post here, has been wonderfully responsive, frequently following up with me and escalating my service calls. She should get a five-star rating, but because the issue took so long to resolve, I will change my original rating from one star to three stars. I still have a bit of an issue with one HBO show on one TV. Not sure if that is something with that particular show or if I need to replace that particular tivo box, but I'll address that separately. Thank you, Beverley, for all your assistance! It is very appreciated!

The internet constantly goes in and out. The phone number that is given to you is constantly riddled with bill collectors and unwanted calls for the previous owner even though you have marked your phone number private. If we ever have any other services in Bainbridge Georgia besides Mediacom, I will definitely purchase it, however, right now I have no choice but to stick with the current service that I have now.

Mediacom did finally resolve our problems, but only after 2 months & receiving my poor review on ConsumerAffairs- UNACCEPTABLE customer service, but unfortunately they have the monopoly on cable tv in Ocean Pines, MD

We need to be able to choose what stations we'd like in our package. Like the flex package Dish has. I don't watch sports, why do I need to have them, I don't buy stuff off the TV so why do I need all home shopping stations. And news station I could either have one and not all of them. I'd be so much happier. I have to scroll through too much stuff to find something I want to watch.

I've been a customer since 1985. Up until recently cable has been a fairly good bargain if viewed as an hour by hour cost. Cost now is the main problem in that hour by hour cost are now so high that we are forced to seek other forms of entertainment more suitable for a fixed income retired family. Sad to say, Mediacom can and is pricing some of its customers out of the cable market. Also, Mediacom offers no loyalty package for long term customers.

First time what you call shingles on all channels. Second time internet going in and out. Third time internet again going in and out and only been a customer for a little under 3 months and takes over a week to get someone out here to fix it.

We're using Mediacom and it's doing okay so far right now. The only thing I find a little bit difficult is if I need different equipment, I have to wait to get it. For instance, one of the boxes went out and we had to wait a week and a half for them to come to replace the box. But usually, they're very good about coming. Also, it's good that they work with us about trying to help us keep the price down a wee bit. That's appreciated. When we can get that renegotiated sometimes, that helps.

Great service, quick answers, went above and beyond call of duty. I will recommend Mediacom to all my friends, you guys are the best but please dump CNN and add OAN news, CNN sucks and so does MSNBC, ABC, CBS, NBC and all the other lamestream media outlets.

My internet access was intermittent and very slow. After troubleshooting on the phone, a technician was dispatched. The problem was resolved quickly and professionally by technician Josh. Josh was knowledgeable, polite, professional, and on time. The cable modem was replaced.

I feel Mediacom is great, whenever I have a problem they work to fix it fast. I have had very little problems. I would recommend Mediacom to my friends and family. The Technicians are great too. The only problem I can see is the wait time, but even that is getting better. The price could be lower but it is still good.

Adam

While I have been a subscriber for many years and am satisfied for the most part, the troubling thing to me are the rate increases and lack of user friendly remote via TIVO... I am also hoping that the new ACC network through ESPN will be accessible to me when it is available at no extra charge which I do not feel is unreasonable!

The tech was very professional even when it turned into a search for the line into the house. It took a long time and him going under the house and in the attic and all around the outside of the house. When he located it, he very quickly got us up and operational.

I’ve heard nothing but negative things about CenturyLink and since Mediacom and CenturyLink are my only my two options in Des Moines, I went with Mediacom. The installation was pretty easy. They showed up way before I thought they were going to, so that worked out. They were in and out, and they were quick about it. I use their service for work like mails and the basic stuff for computers. Then at nighttime, I use it to stream videos and I don’t have to have cable. But Mediacom kinda misquoted me. They said I'd have the fastest internet package but that turned out to be false. So, that made me a little upset. But the service is fine for what I’m paying for. At the moment, I need to transfer my account in about a week and I’m wondering how that’s gonna go. But other than that, I’m happy with Mediacom.

We did have quite a bit of problems getting into our new system.. All personnel we talked to were very patient and helpful. Still have some questions about programming shows we want to watch but hope to get these answered in the future.

We had a storm 7/15/19. It knocked out our internet and cable. We called Mediacom to send us new modem and possibly get back online. They said that our modem is not responding and they will have a technician come out as soon as possible. The next available date was 8/2/19 which is 19 days after the initial outage. We called and said that 19 days is excessive and they told us they can bump it up to 7/27/19. Which is still almost 2 weeks after the outage. We are extremely disappointed in Mediacom. We have been customers for over a decade and they are about to lose a long time customer. It’s sad when you can call and request an installation for new customers and they’ll be within a day or two but when you’re already a customer you’re put on the back burner. Mediacom is one of two service providers in our area and we are heavily involved in the community and we will not recommend Mediacom to anyone anymore.

Mediacom is the only one around and I got internet with them. Their reps were nice people and things worked out well when I signed up. So far, my experience with their service has been good, too. I use the internet for the Golf Channel and to watch movies on Netflix.

Mediacom is one of the only ones that service the area that we are relocating to. Somebody came out and set everything up for us. My fiance is already there and he’s been enjoying the internet and the cable.

I live just south of Iowa City, which is a fairly decent sized metropolitan area, and Mediacom is the only choice in pretty much this whole side of the state. I have their internet and basic cable. The installation was quick and easy. So far, it's been a good experience.

I had Internet service with Mediacom for nearly a year, but then I started experiencing numerous outages, one such outage lasted over 2 days. I experienced 2 24+ hour outages in a period of 2 weeks. One outage lasted Friday through Sunday night (basically the entire weekend). I used their tech support and attempted to resolve issues on each case, to no avail. I was offered single-day refunds for my inconvenience, but declined them because they were so insignificant in respect to the service I was getting.

It's been almost 30 years since we've used Mediacom. We started using it when we got married. I carry internet and television, and Mediacom costs too much. I pay a little bit than the other service I carry that's competitive, which is AT&T, and I don't wanna change. I wanna keep my AT&T as my telephone service. I want it separate from my TV. But I pay Mediacom close to 240 a month and I don't order a single movie. That's expensive. But their service has been excellent. I could probably get a better rate somewhere else, but we've had Mediacom for so long and we do okay with it.

At the time, I had a telephone and my internet with CenturyLink. But they had gotten so high and I wasn’t using my home phone. Other people had Mediacom and they didn’t have no problem with it. So I did away with CenturyLink and went with Mediacom. I talked to the sales team when I signed up and it was fine. Then some guys came out here and installed it. They were nice and friendly guys. We got the internet from Mediacom and we have real fast internet. I’m fine with everything.

I had heard good things about Mediacom and not so much about Frontier. It was either them or Frontier. I have Mediacom's top internet package and I use it for gaming, for TV, computer and pretty much for about everything. Their internet service is good but the customer service is absolutely the worse. It is horrible. I was having problems with my service and they were not very helpful about it. They sent somebody out and it was still bad. And then, I found out somebody was using my Wi-Fi and told them about it, and they wanted me to wait a week. And they said, “Unless you wanna get rid of your service, and then we can have somebody come the next day and pick up your box and everything.” That was the resolution they gave me. So, I went and bought my own modem and router, and now, we’re doing very well.

I’m a senior citizen with limited funds. So I went and picked Mediacom because it was cheaper than the other ones. I also see that it didn’t change because they are improving their system. I use the service on my cellphone at home and for my regular computer. My wife also uses it. We got something fixed once and they handled it professionally. They took care of me. The problem was caused by a lightning strike and then everything got replaced and fixed. I wasn’t the only one in the area too. There were other people and it seemed like they were working on everybody’s.

I use Mediacom for cable and internet and they're really good. But sometimes, the internet is not as good as it should be. I always service it a lot and their reps are very knowledgeable and eager to help. The cable is excellent though. All in all, I've been very impressed. I'm constantly looking up recipes and my daughter does school stuff or searches for stuff online. It's been a very good experience.

Freezes up all time no matter if you have a faster speed or slow speed neither one plays that good. Now they don’t have the 48 dollar one and always a promotion deal. I hate that so at end of deal get it with a big bill for the same service.