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American Capital Group

American Capital Group
Overall Satisfaction Rating 4.09/5
  • 5 stars
    8
  • 4 stars
    8
  • 3 stars
    6
  • 2 stars
    0
  • 1 stars
    0
Based on 22 ratings

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    American Capital Group Reviews

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    Page 1 Reviews 0 - 10
    Rated with 3 stars
    Verified Reviewer
    Original review: Feb. 15, 2017

    I like the customer support. I needed the loan so I grabbed it from there and needed help. They were nice and everything was good. I'm in and I got the loan. The process was a little bit long though. The girl took nice but it took them a while so I'm not so satisfied with that. However, the greatest concerns about the rates and terms were okay. A lot of things to read but I read it and then they agree to it.

    7 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Dec. 7, 2016

    Didn't really need the support much, but when I did, my questions were answered and they were very helpful. I'd use them again based of the support I received. Top notch! The application process was pretty straightforward. I have good credit so there were not a lot of hoops to jump through. All in all a pretty pain free experience. The rates and terms were acceptable. Again by having good credit my rates were pretty low and because this was going to be repaid rather quickly, the terms were right for the purpose. The online tools were fine though I didn't have much use for them. The exception being at the beginning, and maybe time to time to check balance and such things.

    2 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer
      Original review: Nov. 6, 2016

      Customer support was great. They were such great listeners and they also answered every single one of my questions and they walked me through the process of my loan. Application process was great. It didn't take too much time and the people were also very nice to me and the process went by really fast. Rates and terms were great. The rates and terms stayed the same. Throughout the whole process nothing changed, everything stayed the same. Online tools were very reliable. Everything I needed online was there and I was very happy that everything online was there. The tools were very useful and they were very productive.

      3 people found this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Nov. 5, 2016

      A business loan but at a rate of 14.9% which is unfortunate because it was absolutely necessary for our clients. I would though likely recommend this to future loan seekers. It was easy very easy. Swift fast not a big deal to apply for. The customer service was second to none. I would highly recommended for any business looking for a swift application process. Way too high interest rate, and I mean extremely high at 14.9% but when you and your business need a loan there's not much other option than to bite the bullet.

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Nov. 4, 2016

      This company's customer support was really great. They went above and beyond to make sure they met my every need. They were professional and answered all my questions. This company's application process was simple and easy to understand. I was able to answer all of the question with ease and understanding. The rates and terms were easy to understand and very reasonable. The rates are affordable for anyone. I like the ease of process. The online tools were convenient and easy to use. The tools helped me navigate the site easier and with better understanding of what everything does.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Nov. 1, 2016

      They really help me out and I'm very happy with the result. The customer support answer all my questions and they was very nice and friendly. The application work liked a charms. It help me with stuff that I did not have the answer. They let you put in questions you have and the customer support will response quick. The rate was very quick and easy to get the result. I'm very happy to finally got sometimes that help me with a loan. Love this businesses loan. I give them a very high rating. This so helpful. It help to get a lot of stuff done real quick and I'm happy for that.

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Sept. 15, 2016

      The customer support is really good. They help you a lot. It is awesome. Macizo macizo awesome. Very good help. They are available all day every day of the week. Very excellent service. It was very easy. They did not ask a lot of questions and all the questions were easy peasy lemon sleazy. Super short for a good time it was very good application and I got a lot of help filling it. It is not expensive, it is very good at your comfort and budget. It is very excellent. I am very very very satisfied because I am able to pay the cost of it at my own pace just how I like it. Online tools are very easy to use. It is not confusing. A little kid can learn how to use it.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Sept. 9, 2016

      The customer service is beyond excellent and they truly do care about you as a customer. They answer all the questions that you have for them. You will not regret your decision with getting a business loan. The application process is beyond excellent and very easy to use. You can tell that they truly do care about you as a customer. They answer all the questions that you have for them. You will not regret your decision with going with this company. The rates and terms is beyond excellent and easy to understand. Unlike other loan companies you will not find it hard to understand what you are reading. The online tools is beyond excellent and easy to use. You can tell that it was made with its customers in mind. They answer all the questions that you have for them.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: July 1, 2016

      The customer service is out of this world it's amazing. It isn't a computer or making you be on hold forever. Every time I called I always got a customer service representative. The process application is easy and simple and not as intimidating as other financial loan places. They make it easy and don't make you feel uncomfortable. The rates and terms are also great, you get what you need and what you want. It isn't as expensive as other financial institutions. I would highly recommend. The online tools are great. You can go to the online site or download the app through your phone so you can always check your account when you feel the need to.

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: June 21, 2016

      They were very helpful. They tended to my every need and were always there for me. I walk in and they greet me. It's very pleasant and nice in the loan office. Very quick and fast. They got me in and out in no time. I would definitely do it again. I loved the whole experience that I had with them. Great. Very cheap. And it is still very good. I'll tell you I wouldn't do business with anyone else besides them because they are so damn good. They could be a little better but that's ok. They still work like they should and give me the information that I need. IGN 10/5 would use tool online again.

      Be the first one to find this review helpful
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      American Capital Group author review by Barbara Friedberg

      Started in 1995, American Capital Group provides funding for businesses to obtain equipment. Additionally, American Capital serves as the middleman between vendors and equipment lessees for business owners seeking equipment to lease. Products: 100 percent financing for the cost of new or used equipment including tax and shipping. Personally tailored leasing programs. Offerings include application-only, start-up, 100 percent finance, FastTrack and Flex-Pay programs. This company also offers funding for inventory management and specialized customer projects.

      • Interest rates: Borrowers may call for a quote.

      • Service: Phone, fax, and mail contact available.

      • Borrower qualifications: The borrower must have a viable ongoing business concern. Additional qualifications are dependent on the specific lending program.

      • Fast approval process: Rapid quotes available by phone. Fast Funding program gives borrowers cash within 48 hours of American Capital receiving the customer lease agreement.

      • Loan limits: Finance equipment valued from $5,000 to $2,000,000.

      • Repayment options: Flexible repayment options allow the borrower to break the equipment purchase into several terms in order to match lease payments with revenue over time.

      • Equipment leasing calculator: Useful calculator available to determine profit after deducting lease payments as well as return on investment tool.

      by Barbara Friedberg Personal Finance Contributing Editor

      Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities. Her work has been featured in U.S. News & World Report, Investopedia, Yahoo!Finance and many more publications.

      American Capital Group Company Information

      Company Name:
      American Capital Group
      Year Founded:
      1995
      Address:
      8105 Irvine Center Drive, Suite 750
      City:
      Irvine
      State/Province:
      CA
      Postal Code:
      92618
      Country:
      United States
      Phone:
      (877) 814-6871
      Website:
      www.acgcapital.com