OnDeck

I applied for a very modest $50K in a line of credit to help support and grow my business that has been doing the best it's ever done in terms of revenue and I was denied because I had an insufficient funds on one of the bank statements I provided for proof of income. I run a business and money moves in and out and sometimes more money goes out temporarily and then comes back in. I feel violated that I gave all of my personal and business information to this company who based on my excellent credit, high monthly revenue and time in business was pretty much guaranteed to be approved for either a loan or line of credit. I didn't need a loan. A line of credit would have been perfect for the ebbing of a growing business. How OnDeck doesn't get that I don't understand. You would think that in light of other factors, the insufficient funds issue would have been given the opportunity to be discussed and explained prior to denial. Bad experience.

Put my line of credit on hold for NO REASON! Claimed it was because I had another loan. I am a small business. We need capital to run! All payments were made on time! Never late or missed on both line of credit and loan from Crestmonth which I found out owned part of OnDeck? Hmm. Received a line of credit from OnDeck and it really helped us as a small business. This set us into a financial hardship as we were trying to get through slow season. Hoping I don't need their money in April when they will supposedly reactivate the loan. I would rather have been declined than to have them give me a line of credit than take it away for no reason! Very disappointed.

Filled collection on an account I am not responsible for. I was not a cosigner or responsible for the loan they gave the business. I have the paperwork to prove it. Still they continue to attack my credit for it. Bad business practices. Read the reviews I'm not the only one. Don't fall for it! Use anyone else.

I just don't think this kind of business is ethical. I can't imagine what business can pay 25% and more for a loan and not be hurting someone in the process. Greed is ruining this world and this tank of sharks has to be leading the charge.

My entire experience took less than 48hrs. Within 24hrs of signing the Agreement, the money was wired to my account as promised. Interest rates are a bit high but I would rather pay a high interest to release my stress and sleep better at nights. Now, the only thing left for me is to see if the amount I agreed to is withdrawn from my account each week. I will definitely be giving an update in a week and another one after 30-days.

This company is a ripped off. They try to get all the interest when you sign up for a loan. Because when you want to early pay off they already got all the high rate interest. You just have a very little deductible interest left.

Excellent Company especially our account manager Anastasia **. She is very hands-on with her clients and very knowledgeable. She returns your call, answers all your questions and gives you the best customer service than anyone could ask for. Any companies searching for business loans I would definitely recommend OnDeck to other businesses.

The whole process took about 2 weeks. Johnny was an excellent loan specialist, that moved quickly to assist me with obtaining the funds my small business needed. I was very pleased to see their responsiveness during a time of a pandemic. I highly recommend them.

I can only say great things of them, Scott ** was great, he called me several times to solve all the problems and today my PPP laon got approved. I tried other lending service and they were not close to Ondeck for service and speed.... If you will come across Scott ** you will be very lucky, he is great.

My Payroll company Gusto recommended OnDeck as specialist in PPP loans. Gathering all the documents for this loan was a very tedious process. I was very nervous about making a mistake and then not being eligible for the loan. It was such a help to be assigned to Anthony ** as loan specialist. He looked over everything carefully and made sure all was in place. Once he was assigned to me, the process went very fast and smoothly. If I needed to provide anything in addition, I was send a secure way to upload the documents. I'm forever grateful to having made the decision to go with OnDeck and recommend them highly.