Credibly

Credibly Reviews

4.8
42 reviews & ratings
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Written by Cassidy Horton
+1 more
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Edited by Tammy Burns

About Credibly

Credibly is a financial service provider focused on small to medium-sized business loans. Founded as Retail Capital, the company now offers a variety of loan types, including working capital loans, merchant cash advances and more. Credibly stands out for its fast funding, serving over 30,000 businesses with over $2 billion in financing.

Pros
  • Lenient credit score requirements
  • Serves a wide range of industries
  • Receive funds in as little as 24 hours
  • Variety of loan products
  • Simple application process
Cons
  • Factor rate model may confuse some
  • Not ideal for startups
  • Requires at least $15,000 in monthly income

Our editor’s take on Credibly

Credibly stands out in the small business lending market for its clear terms and eligibility requirements. It caters well to small and medium-sized businesses, particularly those with at least six months in operation and a credit score of 500 or higher. But you’re also required to have at least $15,000 in monthly revenue, which might be challenging for smaller or newer businesses to meet.

For businesses that do meet these requirements, Credibly offers a straightforward and quick path to funding, with a variety of loan options to suit different needs.

Credibly products

As a direct lender, Credibly specializes in working capital loans and merchant cash advances. But it also partners with other lenders to provide a broader suite of services. This mix of direct lending and partnerships allows Credibly to offer tailored solutions to different businesses.

Working capital loans

Working capital loans are designed to support the day-to-day operations of your business. These loans can be up to $400,000, with term lengths ranging from three to 15 months. Payments are made either daily or weekly.

To qualify, your business needs to be U.S.-based, in operation for at least six months and generating a minimum of $15,000 in monthly revenue. The application requires basic documents like a business loan agreement, ID and bank statements.

Merchant cash advances

Merchant cash advances provide flexible funding based on your future sales. They’re ideal for businesses with varying revenues. The maximum advance is $400,000 and is tied to a percentage of your daily credit and debit card sales. Credibly’s cash advances have three- to 15-month terms.

SBA loans

SBA loans are facilitated through Credibly's partner network. These loans are best for businesses with at least two years of operation, $100,000 in annual revenue and a credit score of 620 or higher.

Approval times for SBA loans can vary, typically taking a couple of months. These loans are known for having good terms and rates for eligible businesses.

Business lines of credit

Credibly’s business lines of credit are offered through partner lenders. They can be unsecured or secured and provide funding up to $300,000. With lines of credit, you only pay interest on the amount you draw, much like a credit card. It’s ideal for businesses that need access to funds on an as-needed basis.

Equipment financing

Credibly's equipment financing options help businesses purchase or lease necessary equipment. Loan amounts vary based on how much the equipment costs and can range from $10,000 to $10 million. Because the equipment itself serves as collateral, there’s no minimum credit score or minimum revenue requirement.

Long-term loans

Long-term loans are accessible through Credibly's network. They can go up to $250,000 and typically have terms of 18 or 24 months.

Invoice factoring

With invoice factoring, you can turn outstanding invoices into immediate cash. This financing option is ideal for businesses that experience long payment delays. You sell your outstanding invoices to a lender, and then receive up to 95% of the invoice value upfront, for a maximum loan amount of $400,000. The factor company then collects the payment from your clients.

Credibly rates

Like many small business lenders, Credibly uses a pricing model based on "factor rates" rather than the traditional annual percentage rate (APR). A factor rate is a straightforward way to represent the cost of borrowing. It's expressed as a decimal figure rather than a percentage.

Credibly mentions factor rates as low as 1.11 for many of its products. This means that for every dollar borrowed, you pay back $1.11. So, if you borrow $10,000 at a factor rate of 1.11, the total amount you'd repay is $11,100. This method differs from APR, which annualizes the total cost of borrowing, including both interest and other fees.

Credibly fees

In addition to factor rates, Credibly also charges certain fees associated with its loan products. A 2.5% origination fee is common. It’s typically deducted from the total loan amount. So, if you receive a $10,000 loan with a 2.5% origination fee, the fee would be $250, and you'd actually receive $9,750 in funding.

Other fees may include a 2.5% underwriting fee for merchant cash advances and a $50 monthly admin fee. The exact fee structure can vary depending on the financial product you choose. Ask about all possible fees to understand the total cost of borrowing.

How to apply for a Credibly loan

You can apply for a Credibly business loan online. The steps usually look like this:

  1. Fill out a pre-qualification form on Credibly’s website. This process involves entering some basic information about your business.
  2. Provide essential documents. This typically includes a signed business loan agreement, a mortgage statement or lease agreement for your business property, government-issued ID and recent bank statements. For loans over $100,000, your most recent business tax return is also required.
  3. Receive approval. Credibly often approves loans in less than four hours. If you’re approved, a loan advisor will contact you to discuss your loan options.
  4. Receive funding. Once your loan is finalized, the funds are deposited directly into your bank account, often available on the same day.

Specific requirements vary by loan product, but you generally need to meet these criteria for a Credibly business loan:

  • At least six months in business
  • 500-plus minimum credit score
  • $15,000-plus in monthly revenue

How does Credibly compare?

Compared with some competitors, Credibly has a low credit score requirement but also short loan terms. Its loan amounts and required revenue fall somewhere in the median range. For example, here’s how Credibly’s working capital loans compare to two competitors, OnDeck and Quickbridge.

Credibly FAQ

What does Credibly do?

Credibly provides a variety of financial products, including loans and advances, to small and medium-sized businesses. It specializes in working capital loans, merchant cash advances and other business financing solutions.

What is the minimum credit score for Credibly?

The minimum credit score requirement for Credibly’s products typically starts around 500, although it can vary. SBA loans, for example, usually require a score of 620 or higher.

Is Credibly the same as Retail Capital?

Yes, Credibly was formerly known as Retail Capital. It continues to provide similar financial services to small businesses under the new name.

Is Credibly legit?

Credibly has established itself as a legitimate player in the small business lending space. Since its inception, when it was known as Retail Capital, the company has grown significantly in both scope and scale. Over the years, Credibly says it has serviced more than 30,000 businesses, extending over $2 billion in funding across 325 industries.

Credibly Reviews

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    Page 1 Reviews 0 - 5
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Jan. 16, 2025

    Danielle ** from Credibly provided me one of the best experiences I’ve ever had as a small business trying to access working capital. The process was quick, easy and she was very knowledgeable. Danielle was attentive to my needs and funded me quicker than ever. Answered all of my questions promptly, and made me feel confident every step of the way!! 5 STAR EXPERIENCE! Highly recommend! Thank you Danielle and the Credibly team!

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      Contract & TermsStaff

      Reviewed Nov. 27, 2024

      This is now our 4th or 5th time engaging Credibly for our funding requirements. Simply put, they have repeatedly offered us the highest loan amounts with the very best payback rates and terms! Our main contact, Scott, has always gone out of his way to ensure that he finds the best option for our companies. This has been a genuine lifesaver and allowed us to effectively scale/expand our services for the communities we serve! Scott is unequivocally a tremendous asset for Credibly and we always look forward to working with him when the need arises because we ultimately have full confidence that he will deliver!

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      StaffProcess

      Reviewed Nov. 21, 2024

      I had a great experience working with Khayluv ** from Credibly. The funding process was simple, smooth, and hassle-free. Khayluv and his team were professional, knowledgeable, and attentive throughout the entire process, making sure all my questions were answered and my needs were met. I highly recommend Khayluv and the Credibly team to anyone looking for efficient and reliable funding solutions.

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      StaffProcess

      Reviewed Nov. 20, 2024

      Our business needed some assistance with cash flow so we called Credibly and spoke with Aaron **. Aaron was understanding, professional and extremely efficient. He guided us through the process quickly and was able to secure the funding we needed in a matter of a few days. Sifting through online options for small business loans can be an overwhelming task. I would highly recommend Credibly, and in particular, Aaron, as a trustworthy and reliable funding solution.

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      Customer ServiceStaff

      Reviewed Nov. 12, 2024

      Aaron was very helpful! He followed up with all my question and concerns and even went above and beyond to ensure I was aware that he was tracking down answers and following up but just didn't get a response yet. That was very helpful and I appreciated that consideration for sure. I would recommend to anyone needing help.

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      Customer ServicePunctuality & Speed

      Reviewed Jan. 2, 2025

      I was very disappointed in Credibly customer service. I would describe their customer service as rude, untrained and uneducated. Considering I am at the end of the loan term, paid timely for 10 months and it was very profitable for them, I was surprised to see how unprofessional and rude they have been. Stay away..not worth the terrible customer service!

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      Customer ServicePricePunctuality & SpeedStaffProcess

      Reviewed Nov. 26, 2024

      The process with Credibly is very fast and Paul ** made renewing my loan a smooth and seamless process! He was very responsive and quick to respond. However I wish the cost of funding was lower. I hope with continued business it will!

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      Staff

      Reviewed Nov. 22, 2024

      Had an amazing experience, Mick ** was honest, gave great advice and most importantly was kind. Long term business relationship being built and we kept in touch through Linkedin! 5 stars across the board.

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      StaffProcess

      Reviewed Nov. 22, 2024

      Deven ** was great to work with. He explored every angle to find an option for us that would help us in a crucial time. He stayed in contact throughout the process and eventually helped us secure funding. I would definitely work with Deven again.

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      Punctuality & SpeedStaff

      Reviewed Nov. 21, 2024

      I heard it was a nice process securing a business loan with this company and that was exactly what I experienced. Scott was also great to work with! He made sure everything happened quickly and efficiently without causing any headache on my end. Would do business with them again.

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      Credibly Company Information

      Company Name:
      Credibly
      Year Founded:
      2010
      Address:
      25200 Telegraph Rd. #350
      City:
      Southfield
      State/Province:
      MI
      Postal Code:
      48033
      Country:
      United States
      Website:
      www.credibly.com