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Buyer's choice awards

Home Alarm and Security Systems

How did we pick our winners?

The Buyer's Choice Awards, driven by consumer feedback, incorporate thousands of verified reviews from ConsumerAffairs users across the United States. These awards are based on sentiments important to consumers in various categories, identified through web research, and include assessments of whether consumers had positive, negative or neutral experiences with companies.

Best Product Offering Winners

Monitoring fees start at $24.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $199.99.

  • Fully customizable systems
  • Compatible with Google Home and Google Nest
  • Useful mobile app
  • Helpful sales reps

Offers flexible monitoring plans without long-term contracts. Self-monitor through the app or choose professional monitoring for about $7 per month. Get discounts for paying yearly. Equipment costs vary. Financing options.

  • No contracts
  • Self-monitoring option
  • Simple DIY installation
  • Multiple smart home integrations

Established home security provider offering security devices, prebuilt security systems and customizable systems. Choose from professional installation or DIY installation. Offers 24/7 monitoring services nationwide.

  • Variety of equipment to choose from
  • Customizable packages
  • 24/7 professional monitoring
  • Nationwide availability
  • Integrates with Google Nest smart home devices

Finalists

Professional monitoring costs $44.95 to $69.95 per month. Upfront costs start between $0 and $149, including installation. Specializes in security cameras, smart-home devices and alarm systems. One-year warranty on equipment.

  • System relocation options
  • Equipment warranty
  • Well-liked technicians
  • Easy installation

Best Customer Service Winners

Established home security provider offering security devices, prebuilt security systems and customizable systems. Choose from professional installation or DIY installation. Offers 24/7 monitoring services nationwide.

  • Variety of equipment to choose from
  • Customizable packages
  • 24/7 professional monitoring
  • Nationwide availability
  • Integrates with Google Nest smart home devices

Monitoring fees start at $24.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $199.99.

  • Fully customizable systems
  • Compatible with Google Home and Google Nest
  • Useful mobile app
  • Helpful sales reps

Customized security systems with security cameras, smart devices, sensors and life safety devices. Offers 24/7 professional monitoring services for a fee and free professional installation. Three-year contract required.

  • Customizable security systems
  • Free consultations and quotes
  • Free professional installation
  • 24/7 professional monitoring
  • Mobile app

Finalists

Professional monitoring costs $44.95 to $69.95 per month. Upfront costs start between $0 and $149, including installation. Specializes in security cameras, smart-home devices and alarm systems. One-year warranty on equipment.

  • System relocation options
  • Equipment warranty
  • Well-liked technicians
  • Easy installation

Best Experience with Staff Winners

Monitoring fees start at $24.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $199.99.

  • Fully customizable systems
  • Compatible with Google Home and Google Nest
  • Useful mobile app
  • Helpful sales reps

Customized security systems with security cameras, smart devices, sensors and life safety devices. Offers 24/7 professional monitoring services for a fee and free professional installation. Three-year contract required.

  • Customizable security systems
  • Free consultations and quotes
  • Free professional installation
  • 24/7 professional monitoring
  • Mobile app

Professional monitoring costs $44.95 to $69.95 per month. Upfront costs start between $0 and $149, including installation. Specializes in security cameras, smart-home devices and alarm systems. One-year warranty on equipment.

  • System relocation options
  • Equipment warranty
  • Well-liked technicians
  • Easy installation

Past Winners: 2025

Past Winners: 2024