Walmart Auto Care Center Reviews

I went to Walmart today. I had a scheduled appointment at 10:30 when I finally got my car at 11:30. The check engine light was on and another light was on the track light. I took it straight back and told them and they said, "Sorry we can’t help you." The lights weren’t on when I took the car to get the oil changed and they said, "Sorry there’s nothing we can do." What in the world.

**Very Concerning and Unsafe Experience**. I had two new tires installed on my 2023 Ford F-250 at this Walmart Auto Center yesterday. Immediately afterward, the truck developed a severe shaking/vibration that was not present before the tire installation. I returned this morning because the shaking had actually gotten worse. At that point, the truck felt unsafe to drive, to the point that it felt like the wheels could potentially come off. I spoke with the manager and expected the issue to be properly inspected and corrected. Unfortunately, I was extremely disappointed with the response. The manager did not appear to have the knowledge or training necessary to properly diagnose a wheel/tire balance or installation issue, and the interaction became unprofessional. I was told, **“I'm not dealing with you.”**

OMG! Where to begin… 1) completely incompetent techs, 2) no oversight by manager. So, I took 3 cars in for oil changes, tire rotations and balances. I have a VW beetle, Kia Sedona and a Lincoln Town-car. The VW’s oil plug was left half out and I had a puddle of oil in my garage! The VW’s tire rotation was done wrong and the front wheels rims were rubbing on the calipers. When they put the rotation right the second time they lost my lug cover to one of my tires and claimed it fell off! The cover screw was still on the rim!! They lost, broke or stole my Cragar lug nut cover! They were never balanced either.

Second time they don't have oil and filter, a lot of excuses, don't recommend.

I brought a 2013 Audi S5 cabriolet and a new set of tires (that Walmart did not carry), with me to Walmart in Zachary, La store # 00428. I wanted to have them mounted and balanced and have new valve stems installed. Talked to the mechanic installing tires and explained that these tires have an outside facing and an inside facing marked clearly on the tire and showed it to Mechanic. Mechanic mounted my tires and 2 of them were mounted wrong, I then had them correct the mounting error, but I never saw them rebalance my tires after remounting. Also noticed that none of my valve stems had been replaced. I looked at the invoice when I got home after spending 3 hrs in a shop that had 1 customer, I saw I had paid for a tire pressure monitoring fee of 12 dollars to relearn my tire pressures.

I brought my car in for a simple oil change to store #02803. For some reason they removed the skid plate and reattached it improperly. Their negligence resulted in $357 worth of repairs. There is no accountability. Requests for assistance are ignored. Customer service from the very beginning was nonexistent.

Came to Walmart to get a new tire for my truck. During my time there, I felt as if it were taking too long to change the tire. So, once completed, I decided to check the work. I immediately noticed a bolt was missing, so out of 8 bolts, only 7 were attached. I immediately brought it to the attention of the manager. The manager responded by asking the tech about it. The tech said it was brought in that way. I said if I had brought it in that way, then the tech should have said something before working on it. I said he was a liar. The manager said he would have to look over the video. He came back saying the video was inconclusive, but would reimburse me for getting it fixed. He also said he would not give me anything in writing, nor could I videotape him saying such a thing.

I went to have my vehicle oil changed and tires aired up today 7/19/26 and the service was a little slow but they did a great job, vacuumed out my vehicle and wiped everything down inside. Very impressive. I went to them for my last oil change and they did a great job and also had my battery changed and they did a great job iron highly recommend these people. The lady up front today was very nice and the guys doing the work are always nice and helpful.

I have never seen such incompetent mechanics in the automotive industry. Guaranteed ignorance. Must have hired these guys off the street with no experience dealing with mechanical issues or tires

Walmart can't install tires I purchase online 😒 😑

They charged me 50$ because they said I didn't buy the tires there, but I did. It took 2 hours ,and then the idiots put my directional tires on backwards, and there is even an arrow.... Worst experience ever. My opinion, go to Trusty's, and forget about having to deal with corporate, who never gets back with you... Incompetent, ignorant people.

I had a 7:00 AM tire appointment at the Walmart Auto Care Center in Noblesville, Indiana. I arrived at approximately 6:56 AM and parked in the tire service lane. Another customer driving the same make, model, and color vehicle arrived shortly after me and parked in the lane next to mine. The service door was still locked when we arrived. Once it was opened, the other customer entered before I did. I waited patiently for my turn to check in. According to Walmart’s appointment confirmation, appointments are held for 15 minutes, and I was concerned about losing my scheduled appointment while employees spent an extended amount of time checking in the other customer because they were unable to locate his tires.

Left gasket off after changing oil. Went back 3x to get corrected. Car still leaking oil.

On Saturday May 30, I went to Walmart Auto Care Center at #2189 4855 Kietzke Ln, Reno, NV 89509. I want to make an appointment for rotate and balance new set of tires which I purchased on last November 2025. Walmart sent me an email. The time is due for balance and rotate the tires, and by the way change oil. A ** gentleman at the desk told me, "When you come back for oil change tomorrow you can ask them for rotate the tires as well." Today when I come and meet a ** lady, I say to her I come 30 minutes earlier. I like to leave my keys here while I go shopping. She says I don't have to give her an attitude. I don't know what did I said wrong. I say to her, "I just wanna leave the car key here while I go shopping. What an attitude in there." She says, "Your appointment is at 2:30. We can't do earlier than that." I say, "I know that. I just wanna leave my car key here while I go shopping."

Extremely disappointing and stressful experience at the Walmart Auto Care Center located at 45415 Dulles Crossing Plaza, Sterling, VA. I visited this location on May 13, 2026, for an oil change service on my 2013 Toyota Highlander. Shortly after the service, the vehicle developed a severe oil leak and low oil pressure warning and was later deemed unsafe to drive by an independent mechanic. The mechanic documented heavy oil leakage around the oil filter housing shortly after the Walmart service and warned of possible engine damage due to oil loss.

I paid for tire warranties, new tires and service to put them on twice. I did it last year in July, and again a couple of weeks ago. Prior to service, nobody checked to see if there was a warranty on these tires before replacing them. Come to find out, one of the tires that I replaced already had a warranty on them. I called up there for the manager 5 times, every time they told me she wasn’t there or they would leave my name and number for her to call me back. Never got a call back. Went up there to speak to the manager in person, was met with the old lady who made the mistake in the first place. She said there’s nothing she can do (no apology given) and I would have to wait for the manager to return the following week.

Waiting for 4 hours now to get a damn oil change at Walmart Supercenter #500. 4530 Woodrow Bean, El Paso, TX 79924. Ridiculously unacceptable, I will not be back for another service.

Been using Walmart service department for years for oil changes and I've bought several sets of tires from them. My wife went on 5/6/26 to Canton ga for an oil change. A couple of days later I noticed an oil leak so I jacked the car up and checked it and found that they had stripped the oil drain plug and put some sort of Blue glue /sealer on it and didn't even mention it! I understand that with these aluminum oil pans this can happen BUT they should've told us about it so we could get it fixed! The techs name was Kipp. Really bad business practice, this could have easily destroyed the engine in our car!

I am very disappointed with the tire service experience at Walmart. We waited THREE HOURS today just to have tires rebalanced because the balancing apparently was not done correctly the first time at the St. Robert Walmart last month. This should not have happened. Waiting that long for a correction to previous work is extremely frustrating, exhausting, and unacceptable. Customers should be able to trust that the job is done properly the first time. Better communication, better workmanship, and better respect for customers’ time would go a long way. I usually try to be patient and understanding, but this experience was honestly miserable.

If you drive a nissan and have a lug nut key, guard it with your life. They will steal it.

Walmart Auto Center in McKinney Texas off Redbud messed messed up my oil change by overfilling it first! Took it back instead of draining the oil, they drained the transmission fluid! Had to get a manager approval to add transmission fluid since they don’t work on transmissions! I had technician write up the wrong they did! He advised me of any issues to bring my vehicle back! Of course ended up with issues took it back and now the manager is giving us the runaround in getting a claim even started!! It’s been a whole month now! My vehicle is waiting at Subaru for the approval to have a new transmission done which is need according to their diagnostic report!! Walmart keeps asking for a written report in which Subaru cannot provide. It is only accessed through their computer. Subaru says a Walmart insurance adjuster needs to come there to review it with the Subaru specialist technician.

I purchased a battery from Walmart roughly 3 months ago. I brought it in to either be replaced or charged whichever. When I came back yesterday before their closing time they were already closed but I finally got a hold of a manager. They brought me a battery outside that was old that they got out of the scrap pile which they told me they got out of the scrap pile with no stickers on it or anything and expected me to take it. I refused. They told me to come back this morning. I came back this morning. Once again they tried to give me an old battery out of the junk pile with no stickers on it. I refuse to them. I wanted a new battery. They brought another bad battery then got some stickers. Where they got the stickers from I don't know. Stuck them on the battery right in front of me and slid the battery across the counter and told me to take it. I told him no. I want to speak to a manager. Manager came up. Told me the same thing. She said, "This battery is good. Take it."

Scheduled at appointment for 8 am to have tires installed. Got 4 different reminders during the 3 days and asked to be on time. Got there at 750 only to find the auto service does not open until 9 am. Now have to wait around an hour. They called at 7:35 am but I was driving and could not answer.

Beware of Walmart Auto located at 4320 Franklin Ave Waco, Texas store # 939. DO NOT get an oil change at this location. They will not take responsibility for their mistakes. Took my car in for an oil change on Tuesday 4/7/26, car started smoking on Thursday 4/9/26 by Saturday my car was not running any more. I don’t want to contact the consumer protection, but I may be forced to do so if they don’t accept responsibility.

Worst service at the Cottonwood AZ location! Never have enough techs, not taking walk ins appointment only. Closed before their hours.

I bought a set of tires with 60,000 warranty. After 13,000 I noticed on a tire rotation that my rear tires were down to the wear bands. Went back to Walmart, they inspected and said the tires were defective but They would not honor the warranty. I had the alignment checked, it was good, bought 2 new tires elsewhere. I will never shop at Walmart again.

I would give less than one star if it were possible. I don't like to give negative reviews but, unfortunately, I had a horrible experience with the Walmart Auto Center in New Port Richey and hope to save others from the same. Three weeks ago, we had an oil change done at the Walmart Auto Center on 54 in New Port Richey. Before having the oil changed, our car didn't leak oil, at all. After the oil change, we noticed that it was leaking oil a lot. We took it back, they looked at it and they said they couldn't tell where the oil was leaking from, even after cleaning it off and checking the plug and oil filter. The Manager claimed that she had run it for about an hour while watching it on camera and saw no leaking. She also said the oil level was fine.

I came from Tucson Arizona to page. Had a little vibration in my car. Went to other mechanic. He tried charging us thousands. Charged me a lot of money just by looking over my vehicle. Left there. Went to Walmart. Got the problem fixed for $89. They were awesome. I'm just sorry I forgot the mechanics' name that did my car. He was very knowledgeable and skilled. I would definitely go back.

Took my car to Walmart in Macedon, NY for an oil change on Saturday, March 7th, 2026. Things went pretty well until I went to leave the parking lot. My car was skipping and seemed to be having trouble shifting into gear. I immediately turned around and returned to auto center. Went to the counter, expressing my concern. The Lead technician, Keith then went out and drove my car. When he returned he opened the hood and noticed it had been overfilled with oil. He said he had to take it back in the garage and drain some oil out the tank. That alone is an issue.

Terrible incompetent service. Won't honor warranty. Refused to do tire rotation and oil change. Also refused changing battery, making ridiculous reasons up which were not valid at all. Definitely calling corporate tomorrow.

Buyers should beware that Walmart sometimes gives you a colossal page of fine print titled "Our Pledge To You" covering the tire treadwear warranty and their road hazard warranty. Neither of these pledges are worth anything to apply to their "lifetime balance and rotation" which you prepay for upon tire install. The tire managers have the perfect excuse to deny any service coverage such as rotations because all they do is look at the tire and claim there is "dry rot" microscopic cracking and therefore your tire is "unserviceable". The End. They do not use a written policy nor any measurement standard.

They damaged my alloy wheels during the installation of two tires, there's a deep scratch around the rim. Completely lacking in professional ethics and technical skills.

Main office should know girl at Salem, IL was rude. I all I needed was 2 tires put on. She said, "We are too busy. Have too many appointments," with not even 1 car in bays. Needed tires replaced. Had family member dying. Needed to say our goodbyes. it was 100 miles away and my tires were bald then you got put up with people like that don't want to work then you know where the front door is. But no they want to play on their phones all day get paid. Oh well someone else got their business. Hope everyone quits going there put them out of business. Rude plus stupid nose earing you have to look at.

I took my 2020 Chevy 2500 to have new tires installed. I signed up online and filled out all the info about the truck I was bringing in. 15 minutes after checking in they told me my truck weighed 11,000 pounds and was too big for their lift. The truck only weighs around 7,000. They wasted my time. Avoid Walmart service centers if at all possible.

Absolutely horrid service from shop manager James. Rude dude, and I am not the first to complain. Maybe more 1 star reviews are needed... And he is not the exception. Monkey see monkey do... As his coworkers are not any better. Rude attitudes at register tle.

I purchased four tires from the Walmart four "Douglas" all-season tires at 1001 Over Mountain Drive, Elizabethton TN (423) 543-8133, & was warned if I didn't buy the road hazard my deal would be so good for replacement or repairs. I declined the extras. I ask the guy are the new tires already damaged, he just looked at me in a glance of silence, amazed I ask that question. I got home and looked at the tire,s found a cut on one a knife cut, and my front wheel lug nuts was loose, the back ones was ok. Anyway I took the car back and talked it over with the technicians about this. I was told it wasn't Walmart's responsibility, not their problem, so I left responsible and nice, so what do you think do you want. Walmart's Tire Center now. I carter county. I think it was Carter County anyway.

I called Walmart service center and they told me they would cash my check that is just for one day so it's a small check if it had come from my company. So I set up an appointment with Walmart Automotive to have my oil changed. I come in for my appointment and they started my car. I shopped a little bit and then I went to cash my check. The lady behind the counter told me that since it was from my company they would take it but that it was handwritten so they wouldn't take it. So I didn't have any cash on me except for I would be $9 short until I can run to cash my check. My bank being across town would have been way too far for me to walk. The lady would not even call the manager to let me leave my ID or anything until I get back.

I am a disable vet from Marine corp. I went to Walmart to change my oil on my car. I get around on my scooter since the battery was dead, I was not able to use it to get around Walmart. The manager from the automotive help me push the scooter into Walmart while they work on my car and then also push it back on my car lift when they were all done. I really believe he went out of his way to help me and I'm very grateful.

Amateur service and short-staffed. Forgot to do some ticket requests like check air filters and wipers...had to be reminded. Left glove box on floor. Long waits, poor front counter to service floor communication. High school shop level service.

I had a flat tire which I had them replace but, due to other appointments, they could not fit me in to have the matching tire replaced at the same time. I made an appointment to have the second tire replaced a few day later. I showed up for my appointment 25 minutes before the scheduled time and was told my vehicle would be done in about an hour. An hour and a half later I returned to the service area. It was now about ten minutes before the scheduled closing time of the tire center. I was told they hadn't gotten to my vehicle yet. Then I was told that they could not put a tire on my vehicle because my particular vehicle only takes run-flats. This vehicle is a certified vehicle that was purchased from a dealer with the tires that are on it. It did not have run-flats on it when I purchased it.