Walmart Auto Care Center Reviews

I am very disappointed with the tire service experience at Walmart. We waited THREE HOURS today just to have tires rebalanced because the balancing apparently was not done correctly the first time at the St. Robert Walmart last month. This should not have happened. Waiting that long for a correction to previous work is extremely frustrating, exhausting, and unacceptable. Customers should be able to trust that the job is done properly the first time. Better communication, better workmanship, and better respect for customers’ time would go a long way. I usually try to be patient and understanding, but this experience was honestly miserable.

If you drive a nissan and have a lug nut key, guard it with your life. They will steal it.

Walmart Auto Center in McKinney Texas off Redbud messed messed up my oil change by overfilling it first! Took it back instead of draining the oil, they drained the transmission fluid! Had to get a manager approval to add transmission fluid since they don’t work on transmissions! I had technician write up the wrong they did! He advised me of any issues to bring my vehicle back! Of course ended up with issues took it back and now the manager is giving us the runaround in getting a claim even started!! It’s been a whole month now! My vehicle is waiting at Subaru for the approval to have a new transmission done which is need according to their diagnostic report!! Walmart keeps asking for a written report in which Subaru cannot provide. It is only accessed through their computer. Subaru says a Walmart insurance adjuster needs to come there to review it with the Subaru specialist technician.

I purchased a battery from Walmart roughly 3 months ago. I brought it in to either be replaced or charged whichever. When I came back yesterday before their closing time they were already closed but I finally got a hold of a manager. They brought me a battery outside that was old that they got out of the scrap pile which they told me they got out of the scrap pile with no stickers on it or anything and expected me to take it. I refused. They told me to come back this morning. I came back this morning. Once again they tried to give me an old battery out of the junk pile with no stickers on it. I refuse to them. I wanted a new battery. They brought another bad battery then got some stickers. Where they got the stickers from I don't know. Stuck them on the battery right in front of me and slid the battery across the counter and told me to take it. I told him no. I want to speak to a manager. Manager came up. Told me the same thing. She said, "This battery is good. Take it."

Scheduled at appointment for 8 am to have tires installed. Got 4 different reminders during the 3 days and asked to be on time. Got there at 750 only to find the auto service does not open until 9 am. Now have to wait around an hour. They called at 7:35 am but I was driving and could not answer.

Beware of Walmart Auto located at 4320 Franklin Ave Waco, Texas store # 939. DO NOT get an oil change at this location. They will not take responsibility for their mistakes. Took my car in for an oil change on Tuesday 4/7/26, car started smoking on Thursday 4/9/26 by Saturday my car was not running any more. I don’t want to contact the consumer protection, but I may be forced to do so if they don’t accept responsibility.

Worst service at the Cottonwood AZ location! Never have enough techs, not taking walk ins appointment only. Closed before their hours.

I bought a set of tires with 60,000 warranty. After 13,000 I noticed on a tire rotation that my rear tires were down to the wear bands. Went back to Walmart, they inspected and said the tires were defective but They would not honor the warranty. I had the alignment checked, it was good, bought 2 new tires elsewhere. I will never shop at Walmart again.

I would give less than one star if it were possible. I don't like to give negative reviews but, unfortunately, I had a horrible experience with the Walmart Auto Center in New Port Richey and hope to save others from the same. Three weeks ago, we had an oil change done at the Walmart Auto Center on 54 in New Port Richey. Before having the oil changed, our car didn't leak oil, at all. After the oil change, we noticed that it was leaking oil a lot. We took it back, they looked at it and they said they couldn't tell where the oil was leaking from, even after cleaning it off and checking the plug and oil filter. The Manager claimed that she had run it for about an hour while watching it on camera and saw no leaking. She also said the oil level was fine.

I came from Tucson Arizona to page. Had a little vibration in my car. Went to other mechanic. He tried charging us thousands. Charged me a lot of money just by looking over my vehicle. Left there. Went to Walmart. Got the problem fixed for $89. They were awesome. I'm just sorry I forgot the mechanics' name that did my car. He was very knowledgeable and skilled. I would definitely go back.