Wal-Mart Oil and Lube

Wal-Mart Tire & Lube

 2.7/5 (1696 reviews)
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Overall Rating2.7 out of 5
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Wal-Mart Oil and Lube Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: April 29, 2023

I waited over 4 hours to have 2 tires (front) renewed and fitted. Asked if I could go home and return and was told no. There was only 1 person doing oil and tyres so don't waste your time waiting around

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Verified Reviewer
Original review: April 19, 2023

My husband went in looking for LT tires for his Dodge Ram 2500. The manufacturer specifically listed LT in front of the numbers. Walmart told him that wasn’t necessary and put passenger tires on plus charged him for tire disposal when he took the tires with him. They never answer the phone and there’s never a manager present. Called corporate and hoping they’ll fix their mistake before the tires blow.

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    Verified Reviewer
    Original review: March 28, 2023

    I went in for a high mileage oil change in November, but starting this month in March, after missing my routine oil change for about 2 weeks, my car‘s oil is black, my car is hesitating and struggling to accelerate. It also has a rough idle and it’s making weird sounds. I went to an actual mechanic and they explained to me that the Walmart “technician” didn’t fully drain my oil and that they combined used oil that was already in my engine with refurbished oil. When I went to Walmart and told them what happened to my car at THEIR expense, like many other people said, they just look at you and say there’s nothing we can do.

    The Walmart “technician” also did not replace my oil filter when my oil was changed in November, meaning I’ve been using the same one in my car for over 7 months. I don’t understand why the “technicians” at Walmart work like they have a personal vendetta against us, they're always messing up our cars. And for what? They’re getting paid to change oil, tires and all the other parts. That being said I’m fully done with Walmart and I’ll be getting my oil changed at a REAL trusted mechanic.

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    Verified Reviewer
    Original review: Feb. 2, 2023

    Got ripped off walmart style. Unauthorized specials added to bill. Not accepted at all. Never to go back for any vehicle repair or service. I will be posting this many times. Delinquent looking crew and cashier.

    3 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: June 1, 2022

    So there's a long story in here that I will try to sum up, Anytime I call Walmart corporate office they say Market manager will call me but they never call, I'm stuck in the hot sun with my children in the car because Walmart sold me a faulty battery that's the wrong size, the store manager Brian at Collins rd Jacksonville FL, yelled at my elderly mom, he made us leave after I confronted him about disrespecting my Mother, he refused to fix battery, the managers know that corporate isn't going to do anything so they literally get away with treating people badly, I'm fed up, if it doesn't get resolved I will hold a press conference.

    4 people found this review helpful
    Verified Reviewer
    Original review: May 21, 2022

    I was on my way back from a business trip in north Missouri when my car suddenly started shaking all over at speeds over 60 mph. At one point during the trip back I experienced what seemed like a rock bouncing around my drivers front wheel well and my car started vibrating. Thinking I had lost a wheel weight (factory tires and wheels) I stopped on a Saturday afternoon at Walmart in Moberly Missouri and told them my problem. They agreed I had probably tossed a wheel weight off. They had me in and out in little over an hour. Sure was glad they were there. Car is driving silky smooth now.

    2 people found this review helpful
    Verified Reviewer
    Original review: April 23, 2022

    This is the only Walmart that has issues and I've been around the world just this in paticular walmart that has issues. First issue- the person I was with didn't pay for something in her shopping cart. Lp came to her literally stated he was a federal agent and she needs to come with him not me but her however I'm not going to let a women walk into trouble so I went with doing so we both got band from that place. I called corporate explained what occurred. They said they are removing band and I won't be trespassing if I chose to go as I did nothing wrong. So if we make a mistake we pay for it whether it is by legal or walmart itself But what about the mistake lp made Impersonation of a federal agent and putting their hands on a customer illegal lp can not touch you federal agent can.

    2. Went back to see this agent and employee lost is row of shopping carts hitting my car spoke to same guy he said he sees the video make a claim. Claims is saying they can not find video so can't do anything. How is that my problem your employee has already stated he saw it. 3 I sent my father to get my 1 year old meds at the start of covid. He forgot his iphone on the counter. He went back for it as find my iphone showed it there. Asked rep to give it to him. Rep said, "No the persons it is has already called. He is coming to get it, leave or I'll call the police. He said, "Hold the phone up to my face, it will unlock. It's my phone." she refused to even pick it up herself to do so yes one police got there, they did exactly that and handed him the phone. So when we steal something from walmart we go to jail. When walmart employee tries to steal from a customer she get nothing?

    4 Went to Autocenter for oil change they had no filter instead of asking me they went to shelf, picked up the wrong filter, put it in my car then told me I need to pay for filter as well as oil and filter change. What? WHAT I got a oil and filter change of what I'm paying for not a oil and filter and filter change. Asked for management got refused. So called corporate in front of them and got the keys thrown at me telling me never come back or else... Or else... Or else WHAT?

    Got called back by management, they checked my filter and said it's fine. Yet my oil pressure sensor went out. I asked dealer, they said, "Well you have to put something on top of sensor to not get oil on it." when I asked walmart they said, "Oh well you chose to come to walmart when you know you need a VW certified." so was sent to vw to run a check thinking they are smart COZ IF I DID CLAIMS DOESNT TAKE IT AND CALL IT TAMPERING and sorry I think it's reps responsibility to tell customer they are not certified to work on this car would you like to proceed same with filter "we don't have filter would you like to buy 1 from shelf and we will install?" Guess walmart has a different training program for Marsh ln and 161 walmart. THATS THE KIND OF REPS WALMART HIRES

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    Verified Reviewer
    Original review: April 6, 2022

    I took my vehicle to the Rutherford location so that I can shop while getting my oil changed. We were driving to Virginia Beach for my children’s Spring break. Well the next day after the oil change, my check engine and service park assist light came on. Took it back to Walmart and they made every excuse and never did anything to rectify the situation. I then took my vehicle to be inspected by a mechanic and was informed that my 02 sensor had a lot of oil on it and was damaged. I contacted Walmart’s corporate dept and have yet to hear back from anyone! So upset!!! Our trip was delayed and I spent unnecessary additional money!!! My vehicle is not old at all!

    6 people found this review helpful
    Verified Reviewer
    Original review: Jan. 16, 2022

    I used to take all my vehicles to Walmart for their oil changes due to the convenience, but for the past year of 2021, and so far 2022, they have made me wait for almost 2 hrs for a tire change and/or oil change each time I’ve tried get one done, and I say tried because I always end up having to leave. The first time I even had an appointment! The employees act like they don’t want to work when it’s a little cold outside and they attempt to discourage you about leaving your car with them by telling you the wait time in hopes that you say never mind. Now if you leave your car after their warning they will literally let it sit there and won’t work on it for HOURS! I guess to just show you that you should have listened, smh. I won’t take any of my cars there from this point forward. It’s a shame because I was a loyal customer, and they can fact-check that by just pulling up my name in their system.

    4 people found this review helpful
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    Verified Reviewer
    Original review: Jan. 13, 2022

    Do not bring your car to this Walmart. They hire very bad mechanics that will destroy your car and blame you if complain about it. Beware. They have stripped my oil filter cap, didn't put screws in plastic under my car, new leaky battery of acid which I only had for a short time, sold me a bad tire which bought 4 new ones from them and one was bad, didn't balance tires correctly, so they told me to not come back. Instead of hiring good mechanics. I have gave them a lot of business too. So beware, they can do it to you and your car too.

    3 people found this review helpful
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