Walmart Auto Care Center Reviews

I took my camper van (Ford E350) to WalMart Store # 5312 for new tires. They put it on the lift and raised it too high and the roof A/C contacted the shop heater. It broke the plastic shroud, and crushed the A/C unit. The manager told me to get an estimate, and it was $1,600. It took 2 1/2 hours for them to file the claim. I am not certain what to do next. Now I can use the camper van because the A/C is broken.

Long story short I had my oil changed at Walmart in Carrollton Tx. While I shopped. I pulled off stopped to take a call my car is now overheating. I popped the hood and antifreeze in pouring out of the bottom of my radiator. Of course the employees just flat out lied to me. I that's what they do deny and lie. As I'm writing this I've been on hold for 50 minutes now trying to speak with a claims person. I never realized there are hundreds and hundreds of these complaints out these all over the place. Walmart obviously doesn't care or they would actually do something to improvre the this situation of people's lives being put on hold because they are idiots and destroyed you vehicle.

I took my F350 diesel to Wal-Mart for an oil change. My truck broke down & I had it towed to the mechanic. The mechanic said they didn't tighten the oil filter & all the oil drained out. I filed a claim with Wal-Mart & they refused to pay for my repairs.

I would give a negative review but I can't, on 6/18/18 my brother and his wife were driving from Colorado to Kansas City to buy a new car. They had an issue with the battery in his vehicle. Stopped here to get a battery. Battery was put in in under 20 minutes though they had to wait for over an hour to leave. An hour later he calls me to tell me that his car is still having issues and had to pull of I-70 right after they got on the tollway. After driving almost an hour and half to pick his family up I found that the positive thermal was stripped out. Unable to fix it on the side of the road we traveled on, bought a new car and they were done with it. Sold the car to me.

Went to Walmart, Midland on Midland Drive Texas. Oil change for my Ford Raptor. Checked my car a week later and I find the Dip Stick Tube has been Broken. Called Walmart, no return call, no surprise. Wrote a letter. Never contacted. Today I will send a certified letter and the next step is small claims court. Also Oil Filter was loose, splash pan under the front of my Raptor not tightened up? WTF? Never again, I usually do the oil myself, from now on, will never let anyone do my oil change, UGH!!! $1500 damage.

Engine began knocking within 250 miles of oil change by Walmart at 83rd Ave & Union Hills, Peoria, AZ. After searching WEB for similar knocking problems experienced by other owners of same make and model and year, noted some comments about incorrect oil and/or oil filters sometimes being suspect. Sure enough, checked invoices for my last few oil changes at this Walmart and found the filters they used were for a different vehicle and had a much smaller filtering capacity than the one specified for my vehicle.

I went to the Wal-Mart Oil and Lube at the South Huntsville, AL store for a nail in my tire. I was told it would take approximately 45 minutes, even though there were no other customers. After shopping in the store for an hour and a half, I went back to the auto section to see that they were just putting the tire back on my car. I saw the "kid" get in my car with a large wrench in his hand and he drove around the building like a bat out of hell. When I got in my car to leave, the tire pressure indicator showed "0" for that tire, so I got out of my car and told the older technician. He sent the kid over to check the tire pressure. The kid went to the front tires, when the nail had been in a rear tire.

Went in for oil change and service techs forgot to see if hood was latched and secured. Left service center and was about to enter highway ramp and hood flips up. I called Walmart and was told mgr., was out but would give me a callback, never got call back. When I returned to town I was able to speak with the halfwit service manager and the first thing he said was it was "not WALMART'S FAULT." He said he looked at tape and service guy did their standard check to see if hood was locked. All I know is the customer should be aware and do a hood safety check before driving off the Walmart lot. The Mgr. was only concerned about the liability of Walmart, not the safety of their customers. I will no longer let this outfit in Monroe, LA near any of my vehicles, because they only want that $53.00 oil change fee.

Walmart Auto Service, Ashley Circle, Charleston, SC. Wife took my Lexus in for an oil change. She attempted to start the car after the oil change. It would not start. After several attempts she finally got it started but it was running very rough and the check engine light came on. The car was running perfectly before she took it in and the check engine light was not on. She went back in and explain to the service manager what was going on. She felt as though he was blowing her off. Because he said he would check their work but there was nothing in the scope of the work they performed that would cause the problem. After the service manager supposedly looked at it and of course found nothing my wife went back out to the car. same problem hard starting and rough running. She left Walmart headed to our home which is a short 3-mile drive.

Took my car for a router oil change before a long trip. While driving on the trip heard a pop and car died. Oil was all over then motor especially near the filter. After towing back to home state took it back to Wal-Mart. The tech proceeded to remove the filter and attempted to start the car even while it was at an angle in the tow dolly I rented. The piston rod was broken due to lack of oil. The claims dept made those decision before talking to the mechanic. They had me take the car to and also took over 14 days to get back to me when the decision was already made before all the evidence was submitted. I urge you all DO NOT GO TO WAL-MART FOR AUTO SERVICE OF ANY KIND. The most expensive mistake of my life.

Well the only reason I used them is because we shop at Walmart. But over the years they have made a lot of mistakes. This problem isn't about the problem I had with my car, but how they handled it. My wife got a flat right after getting her oil change. We went there with no problems, we left there with a leak. So the flat isn't a big deal, $10 fix, or less if I do it. How they handled my call was a big deal. The guy just kept telling me they didn't do it. "We fix tires, we don't give flats." I told him, "I am not saying you guys did it, or even if you did, that you meant to." He just kept cutting me off saying how they don't give flats. Overall I was calling to let them know to be more careful if it did happen there, but we never got that far. I will never use them again.

Below is the email I have sent several upper level management members at Walmart including the CEO. I have made complaints with the BBB, Attorney Generals Office, and the Federal Trade Commission. I have not received my refund as indicated by the insurance company representative. This representative provided false information to FedEx to delay the receiving of my refund of $483.86 as indicated on 4/12/18 by J. ** with Claims Management. As of 4/13/18, I have not received my refund for my repairs. I have never experienced so may games and unethical service from a company. On 4/12/18, I was informed by J. ** at the Claims center that my check would be over-nighted to me.

Maybe I am crazier than I realize. You be the judge... Would this upset you? I went to Wal-Mart to get a simple oil change on my truck (my first mistake). They told me when I got there that the oil change bay was empty so it would not be long. Oil changes take about 10 minutes so I looked around for 20. Came back... no truck. Trying to be patient. So I just sat. After over an hour and my truck was still not done I asked what on Earth was going on. The kid behind the desk informs me they have a computer that randomly picks a customer to have the manager come and look at the work and sign off on it, but the manager was not available so they are waiting for him.

My wife brought the car for oil change (synthetic oil @ $50) and after that, one tire has very low pressure. Luckily, I was able to pull in and inflate it otherwise there would be an accident. I can say that there are careless and lousy people there.

My son brought his car in for a routine oil change and when his car was returned to him the wiper arms were damaged. They refuse to take responsibility and when he brought it to their attention they got defensive and yelled at him. My son had just taken me to a DR appt that same afternoon (right before he went to get the oil changed) and the wipers were down where they belong when they are off. They are now laying vertical on the windshield when in the off position.

Tire change - Is anybody having a problem with claims and all their excuses? My rims were damaged by Walmart and they tried to tell me that it was already there but yet no one said anything to me about it. Now claims is giving me the runaround. Please contact ** as I am thinking of taking action and would like to hear stories on how often they do this. Thank you.

In December 2017 I purchased two tires at the Walmart store in Okemos, Michigan. Trying to deal with the 'service' personnel was a frustrating joke. I was at Walmart, in the auto service parking lot 10 minutes before they were to open. I then waited 25 minutes for them to actually open. When I did make it into the service area, I was told that the tires they had offered in an online ad, a copy of which I had brought in with me, was not available. Of course, they had OTHER tires available at a cost of $35.00 dollars per tire over the one that had been advertised. There were up-charges for about everything including balancing, and stems.

I spent my ENTIRE day here, only for them to tell me that they didn't have the part to fix my tire, so 3.5 hours to get an oil change. They did refer me to Sears which was great and fast. Then when I left Sears I went to wash my windshield which I specifically asked the person at the desk at Walmart if they were going to top off the fluids because my windshield washer fluid was out. She said yes they do all that for you. Then when I go to try it it was empty and the detailed receipt said I "declined" the washer fluid. So I drag all 3 of my kids back to Walmart for the second time, wait in a line of 6 people to BUY washer fluid.

A couple of weeks ago...I took my truck in for oil change. Got standard because is it just had a tune up and all I needed was oil change and knew they were SUPPOSE to use Castrol oil. The next day...I decided to check oil. It was way over! And dirty. I took pics and showed them to people and they said it was too far over. Looked like they just ADDED TO THE DIRTY OIL...ENOUGH FOR AN ENTIRE OIL CHANGE. AND CHARGED ME FOR AN EXTRA QUART. Back passenger tire has a slow leak. It needed air. They wrote on report they checked them. Bull! Went back. Manager had them change it again. Gave me a lil money for gas.

Walmart Tire & Lube in Wynne, Arkansas refused to replace a new battery on my 2011 Dodge Avenger 2.4L because the front driver tire has to be removed. The mechanic was like, "Nope we cannot do that" and they were acting rude. According to their website, they would replace the battery. They have placed undue stress on me. My car died there and at first they simply did almost did not want to boost my car. Never again for Walmart Tire & Lube in Wynne, Arkansas. Very disappointed and upset.

Walmart, 101 N Congress Avenue, Lake Park, Florida 33403. I have in the past been happy of Walmart's convenient shopping while getting my car's oil change convenience, for about 1 year for my '06 Buick LaCrosse and about 6 months for my 10 Chevy Camaro. Okay I went in on July 4 as normal shopping. Dropped both vehicles off. Gave them more than 1 hour as promised to be ready, I noticed I didn't see my usual work team so yes I was nervous. A guy with long dress was walking in looking mean and not happy so my son said, "Mom no one here looks ready to work today. Let's come back". WOW! I SHOULD HAVE LISTENED. When I got back my Camaro tire sensor light wouldn't go off. I immediately smelled like a burning and smoke came from under the hood, I circled around the parking lot. Asked for manager, he took car back. Said would clean off spilled oil. Brung car back.

I'm very dissatisfied with the service of local Walmart. After having to wait 2 hours for oil change in my car, I took it in for a new oil change. Having just bought it I wanted to know everything was new and done. Before going in my car's engine bay had been cleaned. Been driving for couple of weeks now so I knew the normal driving smells of the car. Soon as I left the store on the way home I started to smell burning oil, when I got home I lifted the hood and saw oil had been spilled all over engine with what looked like no attempt to clean it up. Now lots of stains on plastic pieces and dealing with the smell. I WILL NEVER GO BACK.

*Warning, please don't get your oil changed at the Wal-Mart on Wilmington Pike. They cut my son's oil sensor, and then said they didn't... we have filed a claim, hopefully we get this resolved. They could have just admitted it and replaced the 30 dollar part. Will never use Wal-Mart Oil and Lube again!!

First got car worked oil changed... immediate transmission problems. Try talking to them. They, "It's nothing we did''. Finally got one to listen. Said she would have the film reviewed. A week later still nothing. "The store manager intercepted it," she claims. Finally contacted the market manager. They refer me to insurance provider... now want more proof a month after the cars totaled. At my expense I am to tow it to another shop and have it re-examined. While this is all going on I had to shop online. Half my order got delivered. The other half was returned as insufficient address but Wal-Mart still billed me for all of it and refused to refund... giving me the same runaround.

I ordered tires online from Wal-Mart in Plainwell MI. When I came for my appointment @ 11:00 am to have them installed. I was ignored by the staff. One staff member behind the counter told me she is not clocked in yet. I was told that I had to wait for two hours. I came back & waited for over an hour when they started and was told I'm all set to go. After driving away, I noticed my sensor light was on and blinking. I went to my dealer today where I purchased the car and had them align the tires and asked them to check to why the sensor light was on and blinking. They found part of a sensor that was broken.

I walked into Walmart and Pine City today cuz I needed a headlight and an oil change. There was five guys standing around. Took them over an hour and a half. They took my whole car apart. Ruined everything. Had to take it to the dealer cuz when I left I heard a noise. Ridiculous. Stay away from Walmart in Pine City. All they do is sit and ** the whole time. Wasted my day my time. Didn't know what the hell they're doing. I don't think they're certified mechanics at all. They should be shut down.

Walmart Rt 9 Old Bridge NJ. I bought 2 tires online. Received quickly. Went to Walmart to have installed. First the lady at the service desk had me walk across the store to layaway for a service receipt to be able to get the tires put on. I asked why? I had the tires in the trunk and bought them online. She said it was company policy. The lady at layaway said no I did not need one and would call over to the auto center. When I returned to the automotive service desk and gave my information again to the same lady. At that time I noticed the same three cars in the bays. Already 20 min have passed. I overheard service lady ask a worker in the garage if the car for a oil change was done. She got a reply of yes. Another worker came to the service area and told the manager the car he was working on needed 1 new tire.

Son had his oil changed at Columbia, TN. Walmart store 192. We found out today when we took it for another oil change at Walmart that the last person had torched the oil plug so tight that the oil was leaking and they couldn't change it. If plug removed it will warp the oil pan and that will have to be replaced. We were told by our mechanic it will cost close to $500 to fix. This is a new car and he is going to college in another town. When we called Walmart about it, we were told they do not take the oil out by the plug anymore. That they have something that sucks the oil out at the dipstick. I have never heard such bull in my life. Will never recommend Walmart for anything!!!

I bought 4 Douglas Tires from Walmart in July 2017. They have a 45,000 mile tread wear warranty. It is now Nov 2017 and tires are down to the wear bar. I put just a little over 10,000 miles on tires and they are so worn, 2 tires have plugs and 1 will not hold air. I took tires to Walmart, asked them to prorate and honor the warranty. All I wanted was 2 new tires. Because I did not have the tires installed by Walmart or service station (my brother mounted and balanced with professional equipment) they would not honor the warranty. Told me to contact the manufacture. I talked to the manager, showed him the tires. He said, “Well, they are not on rims and there is a plug right there”. I said, “They are worn to the wear bar and so worn out I had to buy new ones".

Went to Walmart for a simple oil change. I'd went a year prior and figured since I had a good experience I would go again. Everything was fine with my car when I left my house, I live less than a mile from the nearest Walmart. I went in and was told I would be ready in 30 minutes. My car was done and I was notified. When I got back into my vehicle I turned the ignition and placed my foot on the break and noticed that it went all the way to the floor. I was skeptical as to why it was like this but figured it may correct itself as I drove. Drove a bit and then the brake light came on. I went straight back to Walmart and reported my findings and of course everyone denied damaging my brake line. My car is not new I will admit, but has been running fine up until they pulled it out of the bay. Brake line still damaged. I will NEVER take another vehicle to Walmart for service!

I went to 918 Bandera Rd, San Antonio Texas location for an oil change and asked for a conventional service which includes 5W-30 oil and a filter so they took my car for the service. After 10 minutes I received a phone call saying they won't be able to do this service because my car has to have a more expensive full synthetic oil on it... So I asked why? They said the manufacturers said it... I went to the box glove and pulled my owner's manual where clearly states I have the choice to use both and it won't affect the warranty (the dealership always performed 5w-30 for me) but there was a Hispanic man in charge who had a bad attitude and didn't wanna even take a look of the owner's manual book. So they pulled my car out shop and denied the service. It's sad to see people like this working miserable lives in places where they don't want to be...

Tires are smaller than normal and look funny on car since the idiots at Wal-Mart did not read instructions. Much worse they broke 2 studs on wheel and tried to hide it, then lied. Since I am crippled I am now stranded with nothing to drive 1 week before surgery with no time or money to fix. I will be stranded for who knows how long now. Do NOT go there for mounting, it will cost you hundreds in repairs!!! Or worse - since they pretended nothing was wrong when it is unsafe to drive you could have an accident and be maimed or kill somebody. OTHER SITES LIKE WALMART.COM WILL NOT LET ME SUBMIT A BAD STAR REVIEW, LOCKED OUT.

Omaha Wal-Mart on N. 99th St changed oil in our 03 Frontier. Got it back home and checked the vehicle and saw gashes in the bumper on each side of the front license plate, the same distance on the left and right from the license plate frame. One of the gashes cut all the way through about an inch vertically, you can see a small fracture line going down from the gash. Just hand washed the car yesterday, so I know it wasn't there prior. Pick up time was 3:10 pm.

I have tried several times to get my oil changed in our cars and I am always told they don't have time. To come back earlier in the day on another day. But if you do they still say at least a 3 or 4 hr wait for a change. For one thing I work and cannot be there whenever they open and for another it doesn't take an hr to do 1 oil change.

Always friendly and courteous. They have the best oil on the market. They will do you right not always fast but they have so many people that need oil changes. They will do other things as well like restoring headlights and tire changes etc. Burgess Road in Harrisonburg is my favorite Wal-Mart.

I went in to get a tire patch. I sat there 3 hours just for them to tell me they couldn't patch and they'd order one and it would be in the next day. Well it didnt show up the next day for starters, but also found someone that would repair the tire. The whole time I waited they was all playing around walking in and out of the garage.

I will never go again. I waited an hour to get an oil change while I do some shopping when I left. I kept smelling something burning but I figured they must have spilled some oil when changing it. The next day I called them. They said they don't check that kind of problems so I checked it to find my oil cap missing so I went to Wal-Mart and they apologized and topped it off and said if I can wait for the manager cause he was busy. I Will Never Go Back.

On 10 July Walmart replaced a battery on a 2010 Infiniti. When removing the battery, acid spilled on the right fender. In a few days the acid wore through the paint to bare metal. Walmart claims no responsibility, claiming they always cover the fenders when doing work under the hood. But there is no other logical explanation for the bare metal spots on the fender. So now I face a $500 bill to repair the fender. No more trips to Walmart.

10-9-17. I took my car to get a oil change at Wal-Mart Webb City, Mo. My wife and I shopped in the store... After coming to the counter I was told. It was no charge because they had a "environmental hazard" because the drain plug was stripped on the socket side. I blew up... I was told by the Manager of The Webb City Store someone would contact me. No one called. I took the same car to a local shop. They had no problem, They changed my oil, oil filter and off I drove. I changed big rigs oil for 8 years, I have never been insulted as bad as today. Your workers in Automotive at Webb City should all be fired and close it down. If a stupid drain plug is slightly stripped take it off with channel locks and move on... Really!?? I was told MGR would call me today. No Call! I am pissed. I hope they close every one of your Auto Stores! I will never use another Wal-Mart Automotive Dept... A bunch of **.

I took my car there for an oil change today 9-26-17. After about 40 minutes they come and get me and tell me my car won't start! Now keep in mind my car ran when I drove it there. It also started when they drove it into the bay... They also moved it to another bay. Why? I have no clue... Then I have no clue what they did but my car wouldn't start... They proceed to tell me they never did anything to it. It wasn't their fault... They called in a mechanic that was off duty to look at it... After he continued to take things apart and kept trying to start it up it started sounding really bad and he closed the hood told me there wasn't anything they could do. It wasn't their fault and pushed it out of the bay.

I took new wheels and tires to Walmart to be mounted and balanced --- they call me later and tell me 3 out of 4 are bent. They bent them and refuse to take responsibility. Turned it over to their self insured insurance company CMI. Adjuster stated I would have to prove that they are responsible. They were new when I took them in and the dealer stated they were inspected before they were shipped. I believe that because I inspected them also. I was looking for hairline scratches --- I would have noticed any other problems. Also the dealer has almost a 100% positive reviews. Would not have that raring selling bent wheels.

DISHONEST. LIERS. DECEIVERS. MANIPULATORS. CROOKED. IRRESPONSIBLE. DISHONORABLE. On September 1, 2017 I got an oil change at the Walmart in Corpus Christi, Tx... And on Wednesday, September 6, 2017 my car started to make a disturbing loud noise, the car stalled and I had to pull over. After checking a couple of possibilities with no answers, I then decided to check my oil levels, at this point I discovered my oil dipstick was BONE DRY. I immediately called Walmart to inform them of this situation... (I thought how could this be, I just had an oil change). I figured maybe the cap wasn't put back on correctly or at least not secured properly (after all I had absolutely NO problems with my car before September 1st and I JUST had an oil change).

November of last year, I went in to get my battery changed. They changed the battery. I left. But I started having issues with my battery holding a charge when it hadn't even been a year. First, a mechanic suggested I purchase a new battery. I told him it hasn't even been a year. He looked through the computer and verified what I said. A mechanic suggested I take it to a mechanic. I did. The mechanic said they could change out the alternator for a bit under $300. Looking again, I noticed the bracket to hold it in place was missing. I told Walmart's manager. He suggested purchasing a new bracket and said they'd install it. I did. They did. The manager apologized for the oversight, refunded the cost of the bracket, and pointed out they had an entirely new and trustworthy team.

I bought 2 new tires on Sept. 7, 2017. First, I was told when I checked in that it would only take about an hour. After shopping for that amount of time I came back to check on my vehicle and the auto manager informed me that they hadn't even gotten to it yet. She informed me that they only had 2 techs on duty but assured me that my vehicle was next in line. Feeling a little annoyed that they didn’t provide that information for me upfront I asked if it was going to take another hour. She assured me it would not. It did, in fact, end up taking another hour. After the 2nd hour she was giving every excuse in the book as to why it took so long. She even blamed the customer's truck that was in front of mine (which by the way, he was sitting near where I was while he was waiting for his truck to be finished also). Finally, after a 2 hour wait they had finished with my vehicle.

I just got home 5 minutes ago from trying to get an oil change done, simple, pit crew option they offer. I get it done every time for both of my cars there. I decided to call ahead to check on the wait, see if they can get me in. The guy I spoke to (didn’t get his name) reassured me if I’m in by 7pm (which it was about 10 til) they can get me in since they don’t have any others in line or waiting. He told me they close at 8pm. This is Walmart in Lorain, Ohio. I came in and the guy at the register denied me service because "they close in an hour". Why the heck would you guarantee me service over the phone but be two faced like that?

Aug. 23 or 24 I went to Walmart auto service department asked for oil change, waited for almost 45 minutes, there was nobody to take care of the job. When I walked around to look at inside of work place, no one on the spot, later saw several guys came back from outside of the building. It's not rest time, in week day it is very casual, they have lots of rest time. It is lazy. Walmart administration has serious problem in south of SAM Houston Hwy (#8), if not elsewhere. Almost in everywhere of their management. Later I believed that they won't give us NORMAL service, they're INTENTIONALLY and LAZILY to postpone service. I left without using their service.

I ordered 2 new tires online and that went through just perfect. I have never had a problem with their online service. Went to the Store in Lawrence, Kansas to have them installed and was told at 9:30 am it would be at least 2 hours before they could install the tires. Around 12:00 or 12:30 I asked them how much longer. They admitted that the computer had placed another vehicle ahead of me and they would get right on my car. They pulled it into the shop, but didn't start working on my car and continued to work on the vehicle that had been placed ahead of my car.

On, August 9, 2017 at about 3:00 pm I decided to visit my local Walmart in the City of Brawley, California, in order to have four new tire installed on my 2004 GMC Sierra 1500. I spoke to the staff there and decided on the size and brand of tires. I went through the entire song and dance prior to giving up my keys. The employee advised that it would be about an hour. Which was no problem since my wife and I would stay and shop at the store while the tires were installed. About fifteen minutes into the install, I received a call from a guy at the tire center. He advised that the tires that were being installed were going to be just a bit wider. No mention of anything else.

I took my car in for rotation and balance (I was told I probably needed one due to frequent driving to and from Houston). They do the job, I didnt wait too long for the service to be completed, but when I get in my car and back on the road, hear this awful sound coming from my tires. I call Walmart and speak with a tech, he tells me the sound that I hear is the wind going through my tires. I kindly reply that I had never heard this "wind" as long as I have had this car. He then tells me that it could be my bearings and that it has absolutely nothing to do with the balance and rotation they did on my car... I again remind him that my car made no noises before I brought it to them. He then says, "well bring it back and we will look at it."

I purchase a MoneyCard. When activating the card ask me for personal information about addresses, Vehicles. Answered all the questions. Was then told my personal information could not be verified and my card would not be reloadable and can only use be used for certain funds purchases. Could not be used for ATM withdrawals. I put $300 on this card and basically wasted my money. Spoke with customer service and they basically told me there's nothing they can do nothing so I wasted my money being as it was purchased for a specific reason and for reloads. $300.

I bought tires at the Walmart Auto Care Center in Union City, CA. which is about a 45 minute drive from my residence. So I put air in twice to no avail. In the meantime I tried to contact the auto center but my experience has always been that they never pick-up the phone. The operator continues to keep looping you back to the service center's phone and it just keeps ringing. And, every time (every time) I ask for a manager I am told they are in a meeting. I always ask "So what happen if there is a problem in the store, does that mean no one is available to deal with the issue?" And, I told they're all in a meeting that I can call back. So, I end up driving to the store which of course they do not take appointments. It is based on first come first served basis. But, I did plan to have a leaking tire. So, I spend over an hour while they test the tire to be told there is no leak.

I went to have 2 tires mounted on my rims... They kept me there for over 2 hrs. Delaying me while they worked to cover up their mistake... THEN they charged me and brought me to my car to send me on my way and pulled my car out with both rear wheels wobbling horribly. When I brought this to their attention they offered to give me a ride home. After ditching me and me finding a manager he comes back to store to give me ride home. The next day when I contacted the manager they proceeded to give me the run-around trying to cover up the damage and stall me. I later had to go get my own trailer and trailer my car home where it still sits not able to be driven since I have been given the run-around by their insurance company who is also trying to stall me. All of this over a few hundred dollars worth of damage.

I did not have an good customer service experience at the Auto dept at Walmart Store #02859, I think it could have been dealt with better. I was refused tire service for my vehicle due to not having the proper tool to get the lug nuts off. Which really puzzled me, because they were the one who put the new lug nuts on my tire. Then I was told to go to a auto shop to get the lug nuts taken off, and that they will reimburse me for any costs. I believe this is an inconvenience to me as a customer and very poor quality service. I also feel this is a act of prejudices and it was treated unfairly. I believe this needs to be look at more seriously by higher upper management about the auto repair dept at Walmart store #02859 Rochester, NY, the way they are conducting their businesses.

My husband and I took my 3 year old Kia Forte to Walmart on hwy 38 Lumberton NJ for a routine 3,000 mile oil change on July 16th 2017. I was on my way to work the next morning approx 20 miles into my commute when I heard my car engine making violent noises and shaking. My check oil light was on. I had a gas attendant a block from where I noticed there was something extremely wrong check my oil. He said my oil was extremely low and the dip stick was nowhere near the level it should be after a new oil change. Oil was leaking from my car. I noticed an oil trail from where I pulled in the gas station to where I stopped for the man to check my oil. I called Triple A to have my car towed back to the Walmart who did my oil change. My husband had already called Walmart and assured me they were expecting me. They told me my old seal was left on my oil filter and a new one was put on top of it creating a gap for the oil to leak out.

I usually do oil changes myself, but the last one my wife took to Walmart as a convenience to me. I don't really like to trust my vehicles to any shop these days as the quality and workmanship is non existent pretty much everywhere. It is now time to do another oil change. When I went to pull the plug from the pan, the first thing I noticed is that it was very hard to break the torque on it with a 3/8 in drive. I knew it had been over torqued. I finally got it broke loose but it would not spin freely by hand as any pan plug should. I had to use the wrench to remove it except for the last few threads. Inspecting the plug, I found the threads were galled close to the head of the plug indicating that it had not been cross threaded, but extremely over torqued. This is indicative of an inexperienced tech. About Me - 35 years Aircraft Mechanic/Technician.

So to start off I want to give folks the whole picture. My husband and I went to the landfill in Branson to throw out trash away and as we were leaving a drink spilling on to my purse. I stopped the car and took all important things out and put them on the hood. Afterwards, I gathered up 2 cans of chew, 1 pack of smokes, my wallet, and medication and placed them all in the glove compartment. We never opened the trunk after the trash was put out. So we drove to the Walmart supercenter in Branson, MO and dropped the car off for an oil change. I retrieved my wallet from the glove box and we shopped around while waiting.

During my second visit for oil change, they damaged the oil pan (Was taking the same car to the Toyota dealer for 14 years and no problems at all). A copper drain oil gasket is to be replaced every other oil change according to the standards. But these guys here didn't replace the gasket (to save 30 cents), instead kept putting more torque on the bolt (plug) to stop the oil leak, it resulted damaging the oil pan drain hole threads. Now replacing the oil pan costs around $400 plus towing fee. In addition they left black dirty oil on the floor mat as well as the side of the door!

Do not use. Took Tahoe in on spare. Explained flat was in back. Bought two new tires. Took hours to change after they pulled it in. When they finished they had put new tires the spare and left flat in back of vehicle. They pulled it back in, took another hour to swap new tire and spare back around then when finished the aluminum wheel was all scratched up. Said a claim would be filed and someone would call. Weeks later, nothing.

For 9 years I had my tires changed in other car services and the most time it took was 30 minutes. Had my tires done in Walmart and did rotation as well. Took them about 2.5 hours. There were not special circumstances, no lines, no other cars. Workers walked slower than turtles, most of the time spent on their phones, talking, laughing. They seemed either high, drunk or just plain lazy! The worst experience of my life!!!

On 6-2-2017 I went to Wal-Mart in Lake Wales Florida on Rt 60. I had to get a battery replaced in my car. They replaced the battery in my car and when I went in to pay. I used my debit card but their machine rejected it. The woman working there said she has been having trouble with this machine all day. She said, "Lets try another." When we did it went through. When I got home and checked my account I was double charged. Called the store back they said they would take care of it and never did asked my bank Citizens to remove this extra charge and was told they can't. Wal-Mart had to so I called them up a lot of times and only got a runaround saying whatever to just get me off the line because they really did not care.

I took my car to Walmart on 1900 S 314th St in Federal Way on 6/4/17 for oil change. They broke my oil dipstick and broke something else in my car and the pieces got stuck in my oil tank. They said they ain't going to be responsible for breaking it and to buy a new dipstick and to find a mechanic to pull out the broken pieces. I shouldn't have had to go buy a new dipstick when they was the one breaking it. I couldn't get no service done because they broke the dipstick and some broken pieces of something they broke fell in the oil tank whatever it's called. I will never go to Walmart ever again. They are no good always doing damage to people's cars.

Lawton OK store. Found some very good Goodyear A/T tires that were priced pretty reasonable and they had my truck in the bay ready to begin putting on new tires in a few minutes. I am pretty happy at this point. Return a few minutes later and my truck is sitting outside and the manager informed me because I had one broken lug that it would create an "unsafe condition" so they couldn't perform the service. One missing lug and "five" holding the tire on for over 50k miles and not one single problem. I blew up, got very nasty and went to Hibdon Tires. I should have gone there first but I couldn't pass up on those tires. That was the final issue with this chain, I WILL NEVER SHOP AT WALMART AGAIN. In the past I have only shopped there when absolutely necessary due to other issues but no more. I am in the process of finding a new pharmacist as well.

Today I was at the Tire and Lube area at 7am. I was told that is the time they open. The doors were opened at 7:10 but I was first in line. The tech said it would take about 20 minutes. Well it took over almost an hour and a half. Just for a simple oil change and on top of that they did not turn the light, the indicator light off so every time I start the car the light goes on and it signals me. We will never never go to the Walmart Tire and Lube again. They were very slow also.

Had wife's 1984 Chevy oil change. It took forever. Service tech could not find right oil filter. Every one leaked. They managed to put one on half the size but got it to seal a few miles later. I noticed a big puddle of oil under truck. I thought maybe it was rear mail seal. Had mobile mechanic out for estimate. He said it's the oil filter leaking. Called Manager at Walmart. He said bring it in next day. Told him it would be after 3:00. Topped off oil and headed to Walmart Mineola from Winnsboro TX. Arrived at 3:20. Was told the manager was gone. Come back tomorrow. No way I'm driving another 50mi round trip with oil puking out everywhere.

I got my oil changed at Walmart in Vincennes, IN. With that being said I'm a student athlete at Vincennes University. I got my oil changed 2 weeks before my basketball tournament so I could go straight home on NYE. When I first started my car up to go home, it was making a noise I have never heard before. I called my mechanic back at home, I live 3 1/2 hours away from Vincennes. My mechanic told me to drive my car straight to his shop without making stops. I got to Newport, IN when my car finally died. My car never overheated & it never smoked. When I finally got someone to pull my car to Monticello, I had my uncle look at my car first. He thought it could of been my alternator, radiator or my starter.

After going to Walmart in Brunswick GA, check engine light comes on. Took 2 hours for the oil change being second in line, was promised 1 hour. Haven't figured out what was done to my car. Am retired woman, so car is important but income limited. Wish I had read complaints before I had oil change. Had same thing happen using Walmart in Waycross GA. Had oil in map sensor. Thought maybe different Walmart would be okay but so wrong.

On Monday 4/24/17 I attempted to have the Springville, AL WalMart install four Goodyear tires on our Jeep Liberty. After a reasonable installation time I was told that they had installed three of the four tires but that they could not remove several of the lugs on the left front tire. I was billed for installation of all four tires. Department Manager said, "We don't do mechanical work," and referred me to a local garage to remove the stuck lugs. I returned the next day after having a real tire store remove the lugs in less than ten minutes. WalMart finally installed the fourth tire. My complaint is with Wal Mart management that prohibits local shops from doing their job properly. Calling stuck lugs "mechanical work" is bogus. They should have the tools and training to install tires even when lugs won't easily remove. I won't be back!

I had Walmart in Bluefield Va mount and balance 4 tires for me and after doing so they placed hammer on wheel weights on the inside edge of my alloy wheel instead of using adhesive weights on the inside of rim. While traveling on a recent trip I lost my brakes approximately 100 miles from home and after visual inspection there was only about a 1/2 inch clearance from my rear rim and the rear brake line and wheel speed sensor wire. Due to the inside wheel weight it cut my abs sensor wire and brake line in two causing a complete brake system failure! I almost crashed on the interstate with multiple passengers in my truck and was stranded almost 2 hours from home.

Walmart store, Antelope, CA - Terrible service, under qualified technicians. I went to get a pair of tires for my truck. I was told it would take two hours. I waited almost three. They did not balance the tires and my truck started shaking violently while on the freeway! Some of the washers in the lug nuts were missing and one of the old tires was position incorrectly and part of the thread in one of the studs was damaged. For my own safety and my family's I never, ever going back there.

On March 4, 2017 I bought a set of tires from the Walmart at Hillsboro, Texas. They mounted them, and balanced them. I then took my car to Hill Auto Care to have the wheels aligned. When I picked the car up, the owner told me the right front tire was bad. The car pulled to the right. He had moved the tire from the left front because it pulled to the left. We took the car back to Walmart March 19 and they said nothing was wrong with the tire. They balanced it again and said if that didn't fix it to come back. It didn't fix it. I had to hold the car in the road it pulled to the right so bad. I went back to Walmart March 20, 2017 as they had instructed me to do. Walmart refused to put a new tire on and said there was nothing wrong with that tire although it was already wearing on the edge. The business where I had the wheels aligned assured us the bands were bad in the tire. We need someone to help us get satisfaction.

I took my car to Walmart yesterday (03/01/17) at 11:31 a.m for an oil change, five hours later my motor is knocking and my SUV is running hot. I put coolant in radiator and it stop overheating. Now I am driving again and this time the knock is louder and the car is slowing down on speed. I pulled over again to see what's wrong. I didn't hear anything. So I cranked back up and the low oil pressure light comes on. I contacted Walmart and they said get it told to them and they will reimburse me the tow cost as well refund the oil change. I am stuck side the road with an 65 year old lady who has heart problems. I called AAA towing and I had to get a membership for them to even assist me. I only had like a hundred and some odd dollars. The total cost to the nearest destination was one hundred and fifty bucks.

I took my car to the Walmart in Azle Tx for an oil change. When they were done I was told the threads on the oil plug were stripped out and the car was leaking oil. They also made it clear that it was that way before the service. Well since they also changed the oil the last time it was done then they are clearly responsible. My car is now at a reputable auto repair getting a new oil pan and oil plug and Walmart is paying for it. The mechanic at the auto repair shop said he had another car in his shop with the same problem from Walmart. So STAY AWAY from the Walmart automotive in AZLE TX. They are idiots. I can't add a receipt number as the auto repair has it so they can file a claim against Walmart.

I went to get an oil change from my local Walmart & I was told that my oil change would be finished in about 45 minutes; however 1 hour and 47 minutes later they still have not changed my oil. I was the first person in line for an oil change. The certified workers all left & went on their lunch break and left me there waiting on them to finish their lunch and my oil change. This isn't the first complaint I've had about Tire & Lube. It was 2 PM. Most companies' lunches range from 12-2; I went under the impression that their lunch was over & my oil would be finished. I highly recommend that no one uses the Walmart Tire & Lube services on their car at all because of the horrible customer service that I have received today.

WALMART RUINED MY ENGINE, DON'T GET YOUR OIL CHANGED AT WALMART. Brought my 2014 car to Wal-Mart for an oil change, my car was running great before the oil change and after the oil change the engine started knocking, went back and told them and they said there isn't anything they could do about it and walked away, very rude. I filed a claim with Wal-Mart and their insurance investigator is very rude and laughed at me on the phone. He told me to prove to him that I kept up on the maintenance of the car.

I went to Stafford, VA Walmart auto center on Garrisonville rd on 02/01/17. I been overcharged but not checked all fluid. While driving next day less than 20 miles Engine came, smoke came from car and water started draining from Radiator. I called my insurance and other towing company to get tow. No luck. After waiting for 4-6 hrs, I took cab and left. Same night my pet cat got very sick and have to take her to Emergency taking cab both way. I been calling tow truck and Mechanic last 4 days, no luck. Each mechanic quoting me $900 to $2300 to more, as wanted to rip me off not checking inside issue. Towing company gave me hard time, picked up and drop off at another location in same parking lot. New towing did not find place. I have to take cab both way. Wasted $60 again to locate my car. Towed again got $250 towing bill. And estimate to fix Engine and radiator is $2300.

When the auto tech returned my keys and I paid for tire install, I went to leave and found a big long scrape on the bottom of my truck. I reported it and even had the tech who did the walk around inspection before the truck was parked inside before the work was done. He reported the damage was not there.

I took my 2008 F-150 in for an oil change and tire rotation. Waited 45 minutes in line before I was even able to talk with someone. They take it in. Was told it would take an hour. I walked around store for exactly 1 hour. Came back. Guy that I talked to before looked high. Said they haven't started on it yet! Long story short 4 hours went by. Snuck out of store around the front and walked to the tire and lube and peeked in the window to see my truck. There was a man in my truck in driver seat on his phone. Watched him for 15 minutes just sitting in my seat on his phone. Then he got a lighter out started taking hits off a pipe!

I've been going to Walmart for my oil change for over two years. A few months ago I found out from Walmart that they had been putting the wrong weight oil in it. They had put the wrong gasket on before and didn't put the shield under back on before. And today 1/27/17 after deciding to go back there and went to NTB after pulling the vehicle in the mechanic opened the hood and called three others over. Then the manager came and got me and asked "who has been changing your oil?" I said "Walmart". He said "ma'am we cannot change your oil". He said "they have messed up your gaskets which has cracked your radiator and needs to be replaced."

Went to Walmart in Pine City, MN to get two new tires and against my better judgement I had them change the oil. It took them 2 1/2 hours. I asked them why it took so long and they said they had problems getting the plug out. Well... today when I came out of the gas station I noticed a huge puddle on the ground under my car. I pulled back and looked at it. I was thinking to myself "Is that from my car?" After looking at it I thought "Well that can't be from my car because that oil is black and I just got it changed so it should be almost clear."

Walmart Supercenter Cambridge Ohio Tire Center - Purchased 2 Dextero 17" truck tires.. One was defective and servicemen screwed up spare tire jack. Wal-mart replaced and in exchange for spare tire lift they gave me 4 Dextero tires. Wasn't able to balance correctly. Tire center manager insisted it was rims/frame causing the issue. I replaced front strut assemblies, purchased new wheels and had driveshaft/u-bolts checked as well. Unable to balance tires still. Had a "road force" balance done wherein it showed 2 bad tires! Walmart refused to replace them still. Went to claims department and they refused to replace and pay for my unnecessary improvements. I replaced the tires out of pocket. I have $2600 invested due tire managers deliberate attempt to evade me.

I took my car to Walmart for a oil change. They left the cap to oil open. The second time they forgot to put back the cover the oil can. I learned my lesson. Never again will bring my car there for service. People please check your when they give back to you.

Today I went for an oil change on my pickup truck. The oil change package in general includes several item to be checked including final vacuum on the carpet vehicle. When the associate told me my truck was ready to go and parked my truck in the parking lot I notice my carpet was not clean. I complain to the manager Mr. ** and after he inspected the truck. He told me that they don't do full detail on vehicles. I just replied that I notice no difference in my carpet and it's still the same as when I brought it in he agreed to bring my truck back inside shop to re-vacuum my truck. When the employee doing the vacuum finished on my truck he told me that the reason they had not vacuum my truck was because I had shopping bags inside the truck. I told him the bags were put inside my truck after they had finished with the oil change and had turned in my truck. The employee just laughed off his lies. Really bad service at Wal-Mart West Alton Gloor in Brownsville

We took in our Equinox which requires the synthetic blend 50/50 oil and for tire rotation. The desk clerk did not seem to understand my oil explanation. The work orders we had to do twice because I wanted the tires rotated too? In the end it was done and I asked an older gentleman again about the oil and he said "Oh yes they use it a lot", which they should. Before I left I know I wanted to check it out but the family was waiting. This car with this oil normally is changed at about 5k miles but can go to 7k per manual so at about 4k I checked it and it was filthy more so than it has ever been before and when I changed it, the level it was about a 1.5 qts low. No way is this right. They could not have replaced it and the filter was gritty.

Recently on trip from NY we had to get our tire repaired since it had a nail in it. Took it to the Walmart auto center in Mansfield, Ohio... bad idea. This place took 20 min to check a car in for service with 1 person working. I was told 60 min to plug a tire. After 55 min I decided to go check to see how it was coming along. I was then told they couldn't repair it. I would need a new tire. No phone call to let me know they ran into a problem. So after that and another 2.5 hours I finally got one tire replaced. Guess we stopped at the wrong Walmart. It was ridiculous!

I have recently bought a battery from my local Walmart. Three weeks after purchase car won't start at a local grocery store. I try jumping it from a hand of some young gal at the store. It took a while but we finally got it started. Took battery to the local parts store and they checked and charged it. Said it was no good. So the next day took it back to the same Walmart that I purchased it and they said "we have to put it on our machine and check it store policy". They had it for more than three hours then called me and said "your battery is ready." Well I returned to get it and was told it checks out fine. I reluctantly took it back and told the man what the parts store had said and also showed him the tag the parts store put on it that said it was a bad battery. He told me they just say that to get me to buy their battery.

My daughter took her car to the Walmart auto center in Battle Creek, Michigan on December 5th, 2016. To make a long story short, they changed the oil but didn't tighten the oil filter. All the oil drained out. Her car started knocking as she was driving on I-94 en route to Kalamazoo. I wasn't surprised to read so many other RECENT complaints about incompetence and poor service at these Walmart auto centers. My wife absolutely refuses to use them after they cracked her windshield changing a wiper blade on her truck.

12/03/2016 @ 2:30 went in for oil change, was told 40 minutes. Oil change was finally done at 4:40, two hours and ten minutes later. Definitely not worth the small saving especially when they do not go in arrival order. This Walmart is very consistent with poor service, they should monitor employees. Last month I went there for tires, was told I would have to wait because they were gonna do oil changes which showed up after me. So I went to discount tire and received excellent service and it took them a short time to switch out all four tires. It's worth it to pay more and receive good customer service. From now on I'm gonna pass on Walmart's ** service.

After calling ahead and scheduling a time to purchase 4 tires, I walked around the store for 3 hours before my car was even taken up to be worked on. Waiting was ridiculous and had I known, I wouldn't have even shopped for tires at Walmart.

I ordered tires online through the Walmart.com website and against my better judgment I chose to have the Walmart associates take off the old tires and replace them with the new tires that I had ordered. I left my job phone in the car and realized the phone was missing when I got home. One of the associates had to have taken the phone because they were the only people who had access to my car. The phone has been reported stolen with my job's security department.

On October 22, 2016, I went to the Walmart 00540 973 Highway 90 E Morgan City, LA. Today I spent 2 hours at Walmart trying to get my oil changed. They broke my oil plug. They never told me that they broke it. They told me that I had a transmission leak. I knew that the transmission had just been check. The next morning when I got up to go to New Orleans the van oil light was on. I had to hire someone to take my son to New Orleans. When I got it to the shop I was told by the when they look at it. I was told that no gasket on plug and threads on pan messed up and they had to be replaced. I called Walmart to speak with the manager and to this day the manager will not call me back. I have not been able to file a claim as of yet. I have called AR several times. They have not return my calls either.

On Sunday October 9, I went to the Walmart on Charleston and Decatur in Las Vegas to get the headlights repaired. The first person I spoke to (Charles) stated the person who did the restoration was at lunch. It was 10:00 AM. The person would be back in an hour. I left and returned in a hour. The person was still not there. He (Charles) suggested I try another Walmart 10 miles away. He called and verified that there were 2 people ahead of me, and I would be taken care of. I drove to the location and was informed that they were 5 people ahead of me, and was looking at a 4 hour + wait. Needless to say, I left.

Had the oil changed in my son's three year old car at Walmart, West Columbia SC. The next morning a large oil spot was present on an otherwise pristine driveway. Looking under the car revealed an active leak under at the front of the oil pan, directly under the drain plug and evidence of a large gob of blue sealant. Returned car to Walmart and noticed that the invoice indicated the car had a previous oil leak. I asked the technician that if an active leak was detected, why they would not inform the customer beforehand. He indicated that they were simply too busy to point out any problems. He indicated that the gasket on the rear of the oil pan had a leak although it is clearly evident that the leak is at the front around the drain plug.

So, my mom and I took my brothers car to Wal-Mart to get the oil changed and one tire plugged and one tire replaced. When they came to tell us the car was finished they said "and by the way you have a busted brake line." I said "well how are you going to fix it?" They said "we didn't break it." What??? I said "we drove the car here just find you changed the oil and didn't say anything was wrong with the car? You drove it over and put a new tire on and fixed the other tire and now we have a busted brake line and you didn't break it?" They said "no it must have been leaking or it was already getting ready to break." We said it hasn't been leaking, the brakes worked just fine. They said we had to leave the car there and have their insurance company look at it...

Oct. 18th of 2016, 2:30 P.M. I went to the Walmart at 2150 Chili Ave., Rochester, NY 14624, to have 2 new tires installed on the front of my 1999 Dodge Neon sport. I know you're probably thinking about the year of the vehicle and would not have asked for 2 new tires. So to continue, the installer drove the car up on the lift, had some difficulty with lug nuts and had another worker take off the remaining lugs. The original operator then finished installing the 2 tires. Lowered the lift, put the car in neutral, probably thinking it was in reverse, revved the engine very high RPMS, realizing it wasn't in % reverse, suddenly put it in reverse and still in high speed tried to back up.

Today I spent 4 hours at Walmart trying to get my oil changed. They broke my oil plug. At first I don't think they were going to tell me. They tried to tell me the last person that changed my oil probably messed it up. However, they were the last persons to change my oil. They even tried to get me to drive my car home leaking oil. I wouldn't do it. Then the manager wanted my permission to drive my car outside with no oil in it. I told him I couldn't tell him to do that. I told him I wasn't a mechanic and I didn't know what kind of repercussions that might have. I thought they would push my car outside. However they drove it out. I would not drive it, but they thought it would be okay for them to do it. Now, my car is stuck at Walmart and I have no transportation.

The Walmart Tire Center admits the battery is bad and won't hold a charge. The manufacture date marked on the battery is 8/15. Today is 10/14/16. It has a 3 yr full replacement warranty. THEY WON'T replace it. Furthermore, I waited close to two hours for them to even say it won't hold a charge. The assistant store manager did concede to replace it with a warranty. With the original receipt. Now the interesting thing they're the only store that carries the brand... MAXX Ever Start. Manufactures warranty is a blanket warranty not a store write-off. Am I wrong???

Bought four new Goodyear Eagle LS tires on 12/17/2012 from Walmart and had them installed. Rotated them myself several times and on 10/12/2016, took my car to Walmart to have tires rotated and balanced since lifetime balancing is included. They told me that they would not balance or rotate tires because they were dry rotted. I asked how could this be with only 28000 miles and being less than 4 years old. They said there was nothing they would do. Then said I should replace tires. Another customer who was waiting for his car was also told his tire were dry rotted and no work could be done. Do we see a pattern here? I left with my car and went to another tire shop in town and they rotated and balanced tire and said tires were fine. Went to Goodyear store and they also said tire were not dry rotted. Seems like Walmart is using the dry rot lie to sell more tires. I'll never go back.

In going to get my oil changed the employee asked, "Which one do you want?" I rarely get my oil changed so she starts rattling off my choices. I choose the $29.99. By the time they was done my bill was $50. What!? They fail to tell you. Just because you upgrade you're still going to upcharge. Never again will I use Walmart Lube Center & will highly recommend to my friends not to.

The Walmart TLE is very popular, so it's natural to be swamped on the weekend midday. No reason to be salty to customers with questions. I went to store 0594 to get oil changed. Long story short, Not only did they put in the wrong amount of oil to have my car smoking out, but when I addressed mgt. she was rude and unhelpful. She didn't even Confront the worker to try and resolve the issue. She told me to wait and never came back. When I asked about her they said she was gone for the day.

Went to Supercenter in Natchitoches, LA. Got to two front tires placed on my vehicle February 13, 2016. My grandson was going to work March 18, 2016. The front passenger tire came off the vehicle. My grandson was injured in the accident. He has no job due to the accident. The vehicle was total. Don't have no transportation.

I took my reliable Chrysler 300 to Wal-Mart for a simple oil change when my change oil light was still on I thought it was minor. I drove it that day when it seemed ok but the time after that I drove it not even a mile and the engine locked on me. Mechanic says I need $8,000 for a new engine to be replaced. Piece of ** - Wal-mart didn't tighten my oil cap. I'm such an idiot to even go there!!!

After leaving work I called Walmart to make an appointment to get my oil changed. I have never gotten it changed at a Walmart before. And should of listened to voice in my head. That was July 6 2016. The head guy "D" said he'd get me in ASAP as soon as one of the pickups were pulled out. I waited n waited... pick up was pulled out... there was a customer that came right after me and made an appointment. As I stood there waiting, their vehicle was pulled in!!! Now when I called he said they take no prescription appointments and I know they made the appointment after mine!! So I asked D "am I getting bumped out of the way??" "He said ooh we will get you in." I should of just left then!!! So finally they pulled mine in... they knew I was a little torked. So they especially "D" avoided me.

After Walmart installed 2 new tires on my car I noticed the fender near one of the front tires was pushed in near the door and door was out. I called Walmart to complain. The manager said he see video and call me back which he did. He said he spoke with corporate and they said file a claim with our insurance and he apologize. His statement was the video showed my car was not like that on video and he said insurance company would be in control of case from that point. Insurance company called and gave me a case number and name of person who handle case.

We purchased new Goodyears for our 2012 GMC.... yea never again will I ever go back to Walmart let alone buy these junk tires. They have slits in them, they are separating and getting bulges and have bad vibration. We purchased road hazard. I took it back - they charged me for a new tire, said it has no tread left...really not even 2 months old... These tires are junk... that was a 848.00 waste.

Don't ever get your car oil changed at Walmart Store# 1103 on FM1960 at Walters Rd. I took my car on April 16, 2016, so when my change oil light came, and I heard engine noise on in June 6, 2016, I checked the dipstick and found I had too much oil in my vehicle, and oil drain plug was broken. I took my vehicle back to Walmart and the manager had a technician remove and replace the oil. When this did not stop the engine knock the manager had me complete an Insurance Claim form. I heard back from Claims Management Inc., that Walmart would take no responsibility when they are the only ones who could have made a mistake. Now I have a vehicle that I cannot drive. What should I do?

June 16th I bought 2 tires from Walmart and they installed and it seems good at the time. 2 weeks later one tire blew out. I went back to Walmart and they refuse to honor the warranty. I paid full price to replace it. The tires were not balanced like they charge me for and 3 lug nuts was loose. I called the tire center to explain it and Gabriella, Bill and some other person there don't seem to care. I went in the next morning and have them re-balance it and not one apology and still had to wait just like everyone else when this was a fault of theirs.

I had two new tires installed at Walmart in Wilmington, OH and I was very pleased with how I was treated and in a very short wait. The service manager, Rita, was very nice. The two men who installed my tires were right on it and asked questions to me to make sure they do the job right, which makes me aware that they wanted to do the job right and with me being a woman, it made me feel like I knew what I was talking about. The only drawback I do have with Walmart Tire and Lube is they do not have the equipment nor manpower to align the tires after installation. I have to go somewhere else for alignment. Other than that, my experience was appreciated and for a good price.

Went in to have my oil changed on 6/29/2016, at 7:33am. There was one other vehicle in front of me, that was fine. I told the clerk at the counter I generally get the "PIT CREW" oil change, which basically includes oil and oil filter and changing the oil for $19.88. But I was going to be making a trip to Austin so I decided on the "STANDARD" oil change. It included many other things for $29.88 like check tire pressure, transmission fluid, washer fluid, check battery, grease fittings, check wipers, air filter, vacuum carpet, check all lights, wash windshield. I can definitely say I should have saved my money and went with the PIT CREW because on print out I received of everything that was done I think 2 or 3 things we're actually done...

Simply, they didn't screw the drain plug back in correctly and I lost all my oil on the highway. When I took it back in to complain, the manager was wonderful but the employee who made the mistake was angry that he was reprimanded so when he was told to give me a free oil change, he damaged my oil pan. I know how to change my own oil and opt not to because of time (takes me an hour as opposed to 25 minutes). I do it myself now.

We bought 4 new tires on June 3. On June 23 two of them blew out while driving down the interstate! There wasn't anything in the road even the driver of the tow truck looked and said there wasn't anything. We took the tires back to Walmart for them to look at hoping they would replace them, but they said we must of ran over something because the rims are bent. They act like we are lying about it which we're not. We have used Walmart for years but I can no longer recommend them after this. Just be careful if you're driving on tires from there since ours didn't last even 30 days.

The Walmart I went to was in Warner Robins Georgia just off Russel. I wanted them to move my back tires to the front and the front tires to the back. They said they could not do that because the tires was worn. The tires still had good tread on them... but they wanted to sell me new tires is why they would not move them for me so I had to go home and do it myself in 90 degree heat and I'm 71 years old. When I do buy tires it WILL NOT BE FROM WALMART!

I arrived at Brea Walmart on 6/22 at 5:30pm to have them check my tire pressure in my brand new car. The driver's side back tire was lower than the others. I had asked them if they could check out the tire. The tech says it should take about 30 mins. I waited for an hour and a half with two young children. Once complete I finally pay at 6:58 - took this long for them to patch the tire. I get in my car and pull out one driveway and notice a two huge cracks on my windshield. I immediately pull in the next driveway and address with the assistant service manager who was completely useless. He tells me I need to talk to loss prevention the following day so they can review the video. Wondering what Walmart is going to do to resolve their damage to my windshield. I'm pretty certain when they pulled my car into the bay that the flashlight hanging someone hit my windshield.

I went to Walmart for an oil change and they broke my ignition. I pulled up to the garage door took my key out and reported to front desk clerk. She checked me in. One half hour later a technician comes over to me and asked me how do I shut off my car. He said he could not shut it off. I told him that you had to push it in and turn the switch toward him. I followed him out to show him. He said he thought only 5 speeds had to be pushed.

So I went to Walmart for a quick oil change but instead the two workers who worked on my car stripped my screw that holds the oil in my oil pan, therefore it will not hold oil anymore. Instead of the guys being honest and telling me the truth they blamed my car before I got there even though it was fine before. They said not to drive it and to get it towed and fixed. Not sure why it is my problem to have to fix when they were the ones who screwed it up. They also threw away my old plug and stuck a rubber glove, I repeat a rubber glove up inside, but did not care to tell me that until I was almost inside my car. So I called my boyfriend who is good with cars, but both of us working full time we just didn't have time to change the oil ourselves, and told him. He was furious and said to file a claim and I did. Will never take my car to Walmart again. If their workers can't do a simple oil change they shouldn't be working in the field!!

I bought my tires about 3 years ago and paid for the additional service to have the tires rotated and balanced in the future for no additional charge. I have been getting them rotated every 5,000 miles ever since. I went today but because I no longer have my original tire receipt I was refused service. In the past I've taken in my last rotation receipt and had no problem. Why is the past rotation receipt not good enough? If I have to pay to have my tires rotated, I will not go back to Wal-Mart nor will I ever buy tires from there again.

My husband and I had saved for a year to purchase my car straight out so that I would not have a car payment. I've really prayed about what I am doing at this moment. As everyone know my car has been down since Monday, May 23rd, 2016. As everyone also knows, my car was in perfect mechanical condition up until that date. Robert had a evening off from work and he took it to Wal-mart in Elizabethton to have the oil changed. He figured it was a good idea to get it done, especially knowing how busy with work, Montana's graduation and the girls doing some dance stuff at ASU that I was going to be. He left Wal-mart that evening and headed home. There were no stops, between there and here. He made it just outside of Roan Mountain, the oil light started flashing, my car stalled out and would not start back.

I took my car to Walmart in Southport, NC 6/1/2016 for a oil change and I will never go back there. First of all the guy was new. He had to come in the store to ask what kind of oil my car took. It took 2 hours. When I complained the manager went out there to hurry him up. Afterwards when I got into my car I noticed he didn't turn my oil light off. Then I looked and he didn't put a sticker on my wind shield telling me my next oil change. When he did he put one on for 3,0000 miles and I got a synthetic oil change, should be 6,0000 miles. Please if you're smart you will go somewhere else. I know I will!!! It was so bad I got a $10.00 discount.

On Monday My 30, I got took my vehicle to get oil change so I could be on my way to the beach. When I arrived at Walmart I had no leakage and my car was not running weird and smoking. After my visit at Walmart I had those issues. They tried to blame it on the previous company that had changed the oil had me drive 45 mins away with a smoking car and oil leaking to have previous company repair the issue which was never caused by them. The previous company tried to fix the issue for their customer but failed. Walmart had already broken the piece needed to be removed.The supervisor for the company called Walmart and told them what had been screwed up and Walmart tech and supervisor lied. They said I had leakage before arrival and they had mentioned it to me. *smh*

I arrived at Walmart 30 minutes before they closed to get two tires that I brought in mounted and balanced. I was quoted a price and told to come back in an hour. After an hour I arrived and my car had not even been started yet. Then the mechanic told us that the lug nuts were rusted on which I know is not true because my brakes were done just a week prior and the nuts were removed by hand. After using his air ratchet for over 15-20 minutes with no success he told us that he couldn't get them off and sent us on our way. To top it off he didn't even tighten the bolts on my front tire. This guy was a complete moron and I wouldn't doubt if he was bagging groceries the day before.

I visited the Walmart 3 times in Trainyards in Ottawa, ON to do an oil change. First time I went, they told me they were too busy to take me in since I didn't have an appointment. (Understandable so I left to come back another day). Second time I went, they were open but only 1 staff to tell me "Sorry sir, our staff decided not to come in so we don't have any staff but you can make an appointment for tomorrow 10am." so I did.

I called the South Jordan Parkway store, Tire and Lube center to verify their operating hours when I was told they were open until 8:00 pm. I then asked about the tire I was interested in, and verified the price. I immediately drove to that location at 6:15 pm, while on the phone, informing them I was only minutes away. Upon arrival and parking my car, I was yelled at from a distance that they could not help me. Not only did they yell at me, but the older gentleman with a cane working in the tire center was pointing it at me and demanding I move my car, while the younger man came at me unbelievably irritated and told me that he would not take me in, that he "Just wasn't going to do it!" I explained I had just called only 10 minutes ago and was told I still had over an hour to have just 2 tires replaced, and that they would do it for me.

I went to Walmart for an oil change/ install my own air filter. I bought the items at the same Walmart 2 months before. The mechanic opened the 5 qt of Mobil 1 and it was already used by someone else. I was soo pissed the mechanic said I needed to buy more oil to finish the job. So it cost me another $30.00. I will never go there again. They didn't even know how to replace my air filter on my 2007 VW JETTA. BUYERS BEWARE when buying auto products because the mechanics take products off the shelves like oil and filters. Never trust them again!!!

I visited Marion, Iowa Walmart and then did a oil change on our 93 Pontiac Grand Prix LE. 1) Put the wrong oil filter on. 2) Didn't get oil filter tight enough and 3) didn't put enough oil in. Then are very lucky I didn't blow engine up. Another thing I used to work for Walmart Marion, Iowa and they don't tighten oil filters tight. They leave them loose and the manager there Dave is the biggest screw-up. He trains all these ** idiots this way. I will never take a car or truck to Walmart for ** again. They always manage to screw something up.

On April 29, 2016 I took my 2014 Dodge 3500 for a oil change at Walmart on Dickerson Pike in Nashville, TN. This was my first time taking my vehicle there for service. I was greeted probably when I came in, they asked what I needed and then was told that they would give me a call when my truck was ready. Once I picked my truck up my check engine light came on and my truck began to lose power. I barely made it home. Prior to this day I hadn't had any issues with my truck.

O yes I should have read this before purchasing tires at Walmart. Had tires done at Milford PA Walmart all 4 brand new tires on my Toyota Sequoia. Well took a ride up rt 97 in NY along the Delaware river. Was driving over Hawks Nest... a very windy road and overlook along the river. Was about a mile past there all of a sudden bang... my traction light came on. I said to myself I had better turn around and go home. Well I didn't make it. At about 55 or 60 mile per hour again bang. Out of my left eye my rear driver side tire came completely off because of not doing their job right all lug nuts were gone. Almost 1300 dollars damage to my truck. Now I'm in the middle of a mess between Walmart and Geico. DO NOT GO THRU WHAT I DID. DO NOT BUY TIRES AT WALMART.

Today on April 25, 2016 at 5:19 pm I went to get my oil changed at Oxford Walmart Tire and Lube, and it took them over two hours. I had to wait on another employee to get there to change my oil because the other two employees didn't know how. And then when they got done they left oil on my seat and my car was making clicking noises. And when the paper came out, I still had to wait another 15 to 20 minutes because they was still doing stuff under my car.

I got my tires replaced at the Maysville Road Wal-Mart in Fort Wayne, Indiana on the 20th of this month. They did all four tires. Today when I was driving my driver side tire began shaking. I thought I had a flat. When I stopped to check my tires were fine so I kept driving. Then my car started to shake violently. I made it to another Wal-Mart in Fort Wayne thinking my tires were not balanced correctly. They said that they will rebalance them no problem. Then upon walking around my car I noticed I was missing a lug nut so I checked the rest and they were all loose. But the best part was the lug nut bolt had been completely sheared off. Be warned. Do not get your tires done at Wal-Mart. They are terrible. The best part is that it messed up my rim and I couldn't drive my car. It had to be towed to a repair shop.

I went to get my tires rotated and balanced before I went on a road trip at the Wal-Mart on I-40 E. And Grand St. In Amarillo Tx. The lady at the counter told me they could get me right in and it would take about 30-45 min. So I agreed and went walking around inside the store, and about 35 min has past so I go back to check and see and my truck is lifted up with the front wheels and tires unmounted and the rears were still on the truck. So I'm thinking they are almost done! Another 15 min has gone by and there was no change, so I go to question them on what was going on? Nobody out of 7 guys could answer me!l

I took my car to Walmart in Tega Cay South Carolina March 11th 2016 for an oil change. Return with my car on March 14th because my car was smoking and oil was spewing under the hood. I made a report on that day thereafter as of April 6th 2016 I was told by claims department that I have no claim and it is my burden to prove wrongdoing by their technicians. I was also informed that they are not mechanics and also that they do not have video surveillance within the entire garage (in the bottom bay area). My question is how am I to prove my claim when customers are not allowed to oversee the work being done?

I came to Walmart for 2 tires and a oIL change and it has been almost 2 hrs and I'm still waiting. The techs are walking along leisurely with not a Care in the world. Last time I'm ever coming here!!!

My 70 year old grandmother purchased a replacement rim from Walmart in Lewisburg, WV for $125.00. We were guaranteed that it would fit her car. When it arrived it would not fit so they said they would replace it. We went back and they said they would not replace it because they could not replace rims even though they guarantee them to fit. So she is out 125.00 on a rim that is completely useless to us!!!

I have been trying for 2 days to get a new set of tires before my 14 hour trip to FL and the idiots at this Wal-Mart service center won't allow that to happen for me. I called first to make sure they had the tires and they said it was a slow day. If I came now they could get me in next. After waiting for an hour and a half to see my car brought in I inquire. This idiot had lost my ticket and had let 3 other cars ahead of me. He then reassured me that I'm next to get my oil change. I needed tires not an oil change! I didn't have another hour to wait yesterday so I told him I would bring it back the next day. He tells me they open at 8:00 the next morning. I just took my car back to Wal-Mart for tires this a.m. Got there at 8 sharp. An employee outside says,"uhh we don't open until 9 today". So I've been inconvenienced again by the idiots at Wal-Mart and decided that I don't want these morons working on my car at all. 2 wasted trips, still No tires.

Took car to get an oil change at Walmart In Odessa, TX and a man took the keys and took off in it! They said that the man distracted the employee so he could get the keys, the employee ended up leaving the keys on the counter. He asked her about some tires then took off. At first she had stated that she hung up the keys, Walmart is saying that the camera weren't working and does not want to take responsibility.

On July 15, 2015 my granddaughter took our car that she was using to the Wal-Mart store in Muskogee, OK. She had the oil and filter changed. Less than 2 months later she was driving down the highway when the engine started knocking. She stopped the car and noticed that oil was leaking from the bottom of the car. She was unable to drive the car after that as the engine had thrown a piston through the block. Shortly after that I hauled the car back to the car dealer where I had bought it and asked the owner if he could find another engine for it. I told him that there was no rush on it as we had two other cars. At the time I thought that there might be a possibility that something was not done right during the oil change but did not look into it as I was not in a position financially to replace the motor and another one would have to be found anyway.

I have been calling all morning about I just change my oil at Cape Coral, Fl Walmart and the tech didn't screw in the oil filter all the way and this morning flew off the car and lost all my oil. Possible damage my engine. They even have call me back at all. Now I have to tow my car, lost time at work and no one is calling me back. I wrote back or email me.

Went into the Wal-Mart at Fredericksburg, VA to get 2 new tires and an oil change. They let me know that they did not have the tires in stock, so I ask if the other walmart had them in stock. She was nice, and called. They said they had them, but their tire machine was down, and I would have to bring them back there to have them put on. I agreed. Brought the tires back, let her know that I wanted the new tire on the front, because the tire on the back were almost new (Michelin. 70,000 mile tire with on 23,000 that I drove on them that was still under warranty by Pep Boys).

I went to Walmart in Heber City Utah for new tires. I wait for 4 hours and they couldn't get my car in until next day. My son went to get tires and he waited 2 hours and there was only one ahead of him. Prices on tires are good but I don't think is worth the wait. My question is how long does it take to replace a tire?

I went in for an oil change and tire rotation on my car and was given a price by Wal-mart. When finished they said they need an additional $10.24, less a $2.09 credit, as I needed a special oil filter. I have had oil changed in this car many times and have never been told my car needed a special oil filter. I feel I was ripped off.

75 N Broadway Chula Vista, CA 91910 - I've been having my car oil changes at this Wal-mart store for many years. Though, vacuuming is part of the oil change service I've been getting from them, I never once complained them not doing it. They cancelled the service this morning after I've been waiting for over an hour. The reason? They couldn't put the car in gear, as simple as that. When I asked if another person had tried it, he said, he's the manager. I was just asking for a different person to try it since there was absolutely no problem with it. I wasn't asking for a manager, it could have been just a personal issue. My car was not moved at all where I left it, and didn't have any problem putting it on gear. Such incompetence and lack of customer service skills! They rather lose business, and I rather take mine, elsewhere!

On the 30th of December I went in to get my tire patched, seeing that it was low. The TLE associate told me there were two holes too close to each other to be patched so I HAD to buy a new tire from them. I said, "Sure, that sounds fair." 2 weeks later, my NEW tire was running low so I took it to my mechanic. They said the tire was the WRONG SIZE. The reason my car was leaning to the left was because the TIRE WAS AN INCORRECT SIZE. Wal-Mart full well knew the exact specs of my car, knew what tire I had originally and then sold me a tire that was blatantly wrong. This is a whole new level of incompetence. They should not be trusted to do any meaningful work on anyone's car.

We bought new tires for my daughter's car and we have had to take the car back 4xs due to tires keep losing air... It's causing damage to the tires and rims... It's been leaking around the rims. Last time I requested them to clean the rims like THEY SHOULD HAVE DONE WHEN THEY REPLACED THE OLD TIRES! I waited a hour for the so called manager to come off his 10 minute break, then this big guy wadded into the shop and told the employee "Aww just put some tire seal on it!" It did not help, it still leaked!!

My car broke down on Saturday, we assumed it was the alternator with how it broke down. We got that checked and it's perfectly fine. On Sunday we charged my battery fully, today (Friday) my battery was dead. I had gotten a new battery from Walmart a year ago, a year ago this month. And there's a five year warranty for it so I went in to trade it in and the guy checked it and yeah it was dead - what a surprise. He refuse to give us a new battery and was very rude about it. We ended up leaving and having to buy a brand new battery even though I just bought one almost exactly a year ago today from Walmart. Never buying from you again, there's better and nicer places to go.

After 9 oil changes all from Walmarts in Texas I was recently told that all employees of Walmart Calallen Texas would refuse to change the oil. I have a 2012 Chevy Traverse. I have always used Quaker 5w 30. I was told that only Synthetic oil would be used or I could go somewhere else. The Lube manager was called and he also refused to change the oil. Synthetic oil is recommended for warranty reasons. It is a recommendation. I left and went to another way more distant Walmart and they gladly changed my oil.

I went the Capitol Plaza Walmart and I went at 10 am just to have a flat tire repairs. I had to leave because the wait was too long. I end up leaving at 2:30 pm and they still didn't get to my car. The staff was not even concern with the long wait time. They just played around and went to lunch, eating their food while working on people vehicle. The staff didn't even check on the clients. I just feel is so slow to get your car services then you still have come back because the tire I bought keeps wearing out. I don't like the services at Walmart tire and lube.

I called Walmart at the start of their business hours in the automotive department. I told them I needed both an oil change and to have my check engine light looked into. They told me they did both and first come first serve. I went there approx 9 am. I talked to a man at the counter who said they could do both but when he turned me over to another technician I was told they don't do the check engine lights. I decided to get much needed oil change anyway. I waited for 3 hours. After this time the technician returned and told me that they did not have the tools to service Volvo's. After 3 hours of waiting. He had scanned my Vin, looked at my engine, knew the make and model and yet it took 3 hours to decide to do nothing on my car.

Went to the Wal-Mart Automotive on Gender Road in Canal Winchester, Ohio on 12/04/15 at 2:00 p.m. I've been taking vehicles there for oil changes for years. Well today, the young tech (Jack) who changed the oil in my 2010 Dodge Ram (5.7L) felt enticed to see how the Hemi ran. I observed through the waiting area through the window. The tech exit the garage and proceed to floor the accelerator and burn the tires off the truck. You could hear this throughout the garage and in the waiting area. The other tech who opened the overhead door chuckled. When the tech came inside I let him know my displeasure over his abuse to my vehicle. I asked for the manager (Carmelita) who only said she would take care of and just walked back inside the garage. I was furious for the lack of concern of their customer. I would not recommend nor will go back to this service center again. May just be an isolated incident but how the manager handled the situation was improper as well.

Services were incomplete. The interior of the vehicle wasn't vacuumed and according to the receipt I declined that service, which I didn't. Right front tire was low on air and wasn't filled and on receipt it stated all tires were at 32 psi. The windshield washer fluid wasn't filled although on the receipt it said it was. This leaves me to wonder what else wasn't completed. Did they even change the oil or oil filter? I know these are little things but when the price is 52.37 it's unacceptable for corners to be cut! It is freezing cold outside and I will be filling my tire with air, vacuuming the interior, and filling washer fluid when I paid money for the convenience of not having to do those things.

I receive an ad on 11/23 with a price of $82 for the tire I need. The ad explains only online and must order starting 8 pm on 11/29. When I go to place the order, the price is $119 per tire. When I call customer service I get the Wal-Mart run around and am told that (1) The tire is not available. (2) That the price of $82 was for another tire. (3) We can't help you.?? What good is customer service? Wal-Mart is a waste of time (1) They do not honor their own ad! (2) They make piss poor excuses. (3) I will never shop them again!!!

I brought my husband truck in for an oil change. I thought it was very convenient to do so while I shopped. They told me the price would be $35.88 plus a $3 additional charge for an extra qt. of oil (which is typical because he has a bigger truck). They said it would be 30 minutes. I came back in 30 minutes and the truck was ready!!! I was very happy about this. After waiting behind 3 customers that were paying for store items NOT any services performed, I was then asked for $49!!! When asked why so high, he said it was another $6 because it's an odd oil filter!!! It is a 2008 Tundra with a very basic canister oil filter! I was irritated but left it alone and paid.

I'm the first one to support Wal-Mart. Been shopping there since I was little. Last night wal-mart lost all my business. I called ahead to see if my dad could pay over the phone for me some new tires right before this snowstorm hit. We down at 430 and they happily put the tires on. When I went up to pay with my dad on the phone they denied even saying they would take it over the phone. I told them I couldn't pay $800 dollars without my dad. I apologized even though I was not on the wrong. The older guy came up and refused to take the tires off. He said he wad gonna put a lean on my $30,000 dollar truck! EXCUSE ME? After a manager got involved he apologized and removed the tires. By this time the roads have frozen over and the ride home was not good. I understand no credit card over phone but don't lie to get me there and then treat me like trash.

Took the car in to Walmart tire center to replace a bad tire. The greeter took down my information, and asked what tire I wanted. I showed her the other 3 tires I had on the car and she said she had them in stock. I come back an hour later to find a Goodyear Viva 3 on my car instead of the Douglas Xtra Trac II. I had requested. She went on to tell me it was worth the 70 dollars because its a good tire. Walmart auto techs are dumb as **.

I went to the Butler PA location the other day to get two new tires put on the front and for them to put the current front tires on the rear. I was told there was only like 2 cars ahead of mine and I would be contacted when it was finished. Well after the time kept ticking it had been probably two hours. I went back and asked them if it was finished yet and still was told there was two cars ahead of mine. This gentlemen was hard to get a hold of because he was too busy talking and carrying on with this women who was stocking shelves when he was supposed to be in the service center.

Walmart #4131 (Culebra) and #2864 (Alamo Ranch) both located in San Antonio, TX has terrible personnel manning issues. I went to both on a regular weekday Tuesday, November 10, 2015. NEITHER locations had available technicians for an oil change on a timely manner because, "not enough techs are available". I'm not wasting my time anymore. This was at 2:30 pm not even a holiday, both places. Just lost a customer now.

Went to Walmart Oil and Lube center three weeks ago to have tires balanced and was told their balance machine was out of order. Their ETA to get fixed is "a few weeks". Today I called around 10:00 AM and was told the machine is finally back in order. Was told as long as I can get my car there before 12:00 they should be able get my tires balanced. Got there 11:00 AM and was told by the front desk clerk the technicians will need to take lunch break and will not be back at 2:00 PM. The last car they can take in is 4:00 PM.

I went to Walmart Auto in Council Bluffs, IA recently and had them replace my front driver's side tire. Yesterday evening, my tire flew off while I was driving down the interstate. It's very apparent that they didn't mount it properly, or torque the lug nuts properly. When I called them to explain my situation and hopefully resolve it, they pretty much laughed it off and told me that they weren't going to do a single thing to help me. Due to their negligence, I could have hurt or killed myself and others. I am now without a car until I can repair the hundreds of dollars in damage, and the manager at the shop, James, just laughs it off.

Been taking truck for service on oil change and this last time some guy strip my oil pan in my truck so now I ask who is liable? Who do I contact? I spoke to manager and they took pictures. So my question is is my family ok to be safe in Truck? What's going happen now?

On July 27, 2015 I brought my 2002 Chevy Malibu to your service center at the Germantown, Maryland location for a simple oil change. I have had my vehicle for over two years now and being a woman I maintain the maintenance on my vehicle 100%. I visited the the service center and followed all the proper procedures as I have done many times before at Wal-mart with no problem for my oil change. But this particular time it took longer than it's ever have before. I was thinking they had forgot to service me so I called and they said "We left a message" but they had not. I left the service dept and proceeded home. Within 10 min the vehicle seem to act as if it was losing power and I notice the temp hand moving in the red. My mom and I both notice that water was leaking. Once we got home I couldn't bring the vehicle rt back. I was worried it would stop on me at that point.

Oct 3 oil change at Lenoir City TN Walmart. Oil filter on wrong gasket crimped. Lost 9 qts out of 15. They said "take it to dealer engine destroyed diesel." Now they want to total my wk van, pay it off, give me 3800 and keep van. They will not pay the 855.00 shop bill cause CMI did not authorize the bill. They don't care about anyone.

Brought in my 03 Ford Explorer. Had oil change while shopping. Came back out to witness employee putting oil can on top of my motor then going around and starting engine. The engine rattled for a few seconds. When I got it home it rattled each time I started it and everytime since. Walmart's investigating people, said it was not their problem or fault.

I went to store #4475 at 8am for a tubeless plug for my tire. Upon leaving my vehicle with them I covered my change which was full of quarters & other coins as well as some papers on my passenger seat. Coins gone & papers rifled through!

This place is by far no means the best. I've only returned because of the price and because it's right down the street from my house. So my expectations were not super high. They never called me to come pick up my car. So I waited two hours. Called and was on hold for 15 mins with no answer. So I just showed up. After I paid, I found my car in the lot, with the window down during light rain and the driver side door handle was broken, completely unusable... I wasn't mad it was broken, there's a factory defect with the handles I've been dragging my feet to replace but they didn't even mention it to me... On the receipt I noticed it says "all door handles missing on arrival". This was incorrect. The driver side was still functional.

The price was great, but it took an hour when there was 1 car in front of me almost done. They also spilled oil all over the engine compartment, and my front bumper----SLOPPY WORK!

Store #3709 Gresham rd SE Atlanta GA 30316 - I purchased tires and tire warranty from store and when I went in for service 10/05/15 was refused service. Tech said my tire was wore? Now the purpose for this warranty is to rotate tire to even tire wear! For the lifetime of tire! Wal-Mart store never have a hotline to talk to somebody. Store cust service people just pass the buck! Wal-Mart is not cust service pro-active. I WILL NEVER BUY WARRANTY FROM WAL-MART. TAKE CHANCE WITH MANUFACTURER.

Took 1 and 1/2 hours to change oil and rotate tires. I was the only vehicle when I arrived.

My 80 year old mother in law had a flat tire (roofing nail). I changed her tire and told her to take her car and get it fixed and they will put the spare back under the car. Well she took it Walmart in Kenner, LA on West Esplanade Ave. She calls and said they put a new tire on her car because they told her that due to city driving that the bead around the rim was in poor condition. She drives 10 miles a day and in the suburbs not the city. I put the spare on for and saw nothing else wrong with the tire except a roofing nail in a spot that is easily repaired. This is just someone needing to make a buck and taking advantage of the elderly. I will now have to take off of work anytime she needs something and we will be taking the car elsewhere for repairs. This just plain disgraceful.

I had a slow leak in one of the tires that I purchase from Walmart. When I bought the set of four tires I also got the road hazard on them, tire rotation and lifetime balance. They took the tire off and fixed the leak but when I asked them if they re-balance it I was told "You only balance the wheel. The tire does not need to be re-balance and that is done when you purchase the tires. It get worse." This was told to me by the guy that said he has been running the Walmart auto department for 15 years. If I drive now over 63 miles an hour you can feel that tire is way out of balance.

It took 2 1/2 hours to get a battery put in. They really just stood around and talked. The MANAGER stood and talked with them. The girl in front of me had been there 3 hours and still didn't have her oil changed. I told her to go to America Oil, it takes 10 minutes. I spoke with manager. He said two people called in. That didn't matter. I never saw anyone work so slow. I would of been fired if I ever did my job like that including the manager. We were going to have our tires rotated that we bought there but cancelled that!!! Never again.

Took my Durango to Walmart in Concord NC for an oil change. Didn't make it out of the parking lot before it was red lining. Overheating and steam coming from motor. Had to have head gasket work on my truck with 35,000 miles. Word of advice don't trust them!!!

I went into our local Walmart to have my oil changed and the serviceman over tightened the oil plug causing it to leak oil. I went back and told them and they sent me to the dealership and I went to the dealership and they told me that they had not touched my vehicle and to go back to Walmart. I went back to Walmart and explained what had happen to the Mgr and she asked me to go and get an estimate.

I purchased Goodyear tires from Wal-mart nearly three years ago. The tires had a 60,000 mile warranty, and were priced lower than competitors. My car was aligned, and I had a bad shake in the front, and the local tire dealer/alignment shop said it was a faulty tire. I returned to Wal-mart, and I was given the old tire salesman line, "We don't make square tires anymore." This comment was meant to exaggerate, and thereby dismiss my concern as ridiculous. However, I was not claiming that the tire was square, but that it had a manufacturer's defect. Obviously, tire manufacturers do make defective tires, because Wal-mart relented, admitted that they couldn't balance the tire, and gave me a new tire. At that point, I began to suspect that name brand tire manufacturers may be selling their less than perfect tires to Wal-mart so that they can save us money to help us live better.

Have had 2 separate issues with this location. They took 8 hours to do a tire change. They refused to call my phone if there was a problem. I stayed in the waiting room the entire time and they never bothered to tell me they were out of stock and would need approval for a different tire. After this happening 3 times I asked for a manager and stood at the desk the entire time until they finished. They "compensated" me with a free oil change.

I went to the automotive dept. yesterday 8/31/2015. I needed a tire for my car. There was a bubble in the passenger front side. So I asked for two front tires. Got the price. The guy put them on and I paid for them $267 and some change. All of the money except for some grocery money. I get in my car the next morning and the battery is dead so I get jumped off. I hop back to Wal-Mart automotive and tell the girl that waited on me the day before. So I purchase a new battery.

I took my car to Wal-Mart for a simple oil change. They emptied out wrong fluids and over filled it up with the other fluids. At first, they owned up to their mistakes and even admitted that they had no idea how to fix it. After speaking to a couple of different managers, I was finally told to take it to my mechanic and that they would pay for all repairs, no matter the damage or outcome, and also reimburse me for cabs to and from work. I made sure to get this in writing. So I had my car towed to the Mazda dealership.

I purchase 4 tires about a month ago. Came outside to a flat tire. Brought my car to Walmart's so I can get a new tire. I was informed due to the tire being flat it wasn't a manufacture issue and that I was responsible for purchasing a new tire. I was upset due to the tire had no wear nor tear on it. Walmart's could not tell me why the tire had a flat. The tire was new and shouldn't of had to gone to this trouble for a month old tire. The manager was rude and didn't want to work on the problem. Needless to say I had to purchase the tire and felt I was taken advantage of. I will not be returning nor will I give out any referral in the auto department.

Today, we were in the area and wanted to get a new tire put on the car to remove the donut tire that was on. We called this Walmart 3 times and every time, someone answers and you can hear conversations in the background then the phone hangs up. We were able to find a direct number to the auto center and after 5 minutes of ringing, someone answers and hangs up on us. Completely unprofessional.

On Sunday August 16, 2015 I went to Walmart Super Center in Griffin, Georgia. I went there to have 6 tires balanced and mounted on my truck. I wanted to have my spare tire taken off and put on my back driver side. It is brand new. 1st we arrived at 2:00pm. The lady told me it would be a little less than an hour. No worries, I could shop. About an hour we went back to the tire center and sat down and waited. One of the boys that was working on my truck - came into the waiting room and asked my husband if he could come out there and show them how to get the spare tire down. They had hammered the spare tire lock FLAT. There was no way to remove it now. 2nd - when we left $150 later at 4:20 pm, we got 3 miles down the road and my truck started shaking real bad - bad enough I could not go over 50 mph on the interstate.

I went to Wal-Mart in Bluefield Virginia to get four new tires on her car, 1035 miles later her passenger front tires comes off the car with five broken tire studs. I clock out of work and rush to my daughter to make sure she is ok and then call Wal-Mart, they send a manager to us about 3 hours later and offer me 50 bucks for my trouble. I ask the guy to make a claim and to please fix the car right because her fender, rim, rotor is damaged and all happen when she is on her way home from her first day of college! I get a phone call today and they said it's not their fault because they don't know who else has worked on the car after it left their shop! NO ONE BUT WAL-MART WORKED ON THIS CAR!!!

I decided to take my car for an oil change somewhere besides Walmart. Guess what? I am never EVER taking it to them! According to where I had my oil change place done in Vancouver, WA, "DURING INSPECTION TECH FOUND DRAIN PLUG LOOSE AND OIL FILTER SATURATED WITH ENGINE OIL". They asked me who did my last oil change and told them it was Walmart. If I had waited longer and NOT gone to them and kept going to Walmart, I would've had more damage to my engine and who knows what else! Even one of the mechanics said an employee of Walmart also trusted her own store mechanics to work on her car and she wasted $3K on them! My advise to you if you're looking for cheaper options, do your research and DON'T TAKE IT TO Walmart!

WHATEVER YOU DO!!! DO NOT TAKE YOUR CAR TO A WALMART AUTO SERVICE CENTER!!! ON August 01, 2015 I took my car in at approximately 2:30 pm to have a full synthetic oil change done... About 4 PM when I paid the bill and then got in my car to go home I noticed as soon as I put the car in reverse that something didn't feel right. I went about .2 miles so not even a quarter of a mile. Turned around and went back b/c my car wasn't shifting properly. Waited 4 days for their claim insurance to call me. The gentlemen hung up in my face. Contacted corporate Walmart and no response from them either. Took the car to the dealer to have it fixed to come and find out they drained the transmission fluid and not the oil. So had 8 to 10 qt of oil in my car and no transmission fluid and they are refusing to pay for damages.

Got new tires for my 2004 2500 Dodge truck. They sold me 1500 dodge tires - did not know it till I needed to rotate them. The shop that was rotating them told me they were for a 1/2 ton truck load range C. My truck requires a load range. Went to talk to them and they sad it's been too long. I got the tires on 08/10/15 so what's up with them selling tires that do not work on this type of Truck? I was willing to pay whatever it took to get my truck safe.

Went to have the oil changed Sat. 8/8/15, at the 4th St. Longview, Tx store. Went in, the lady running the counter was very short quite snotty with us, told us would be 1 1/2 hrs. 2 cars ahead, No cars or techs in the bays. Ask where they were. She says with her snotty attitude, "They're all on break." Mind you this was 9:30 am, they opened at 7 am. I said, "All your techs go on break at one time?" She just continues what she's doing and says, "Yep." Then basically throws the little ticket to us and says, "We'll page you when It's done," which they didn't - we had to check back. Noticed where they had checked the air in the tires they didn't tighten the stem caps maybe one twist, surprised they didn't fall off. It's obvious they could care less about the customers or their jobs there. I'm sure there are people our there that would love a job.

Walmart Tire Lube Woodbury MN - Horrible!! Didn't have the right equipment to take the wheels off my truck tires. They were able to get two wheels off and put two new ones on, had to go home and take my old wheels off myself, drive back the next day to have the other two tires put on. Then they didn't even put the center caps back on. Got anti-seize all over the brand new tires I bought! NEVER will I go there again! Spoke to Troy the Manager, he was worthless and didn't care! NEVER buy tires from Walmart! They do not care at all about customers and can't complete a job! I paid over $700 for tires and I had to do 1/2 the work!

The tech keep telling me my oil was showing over full on the stick. Did I change the stick? Was it always off? I said "no it was the dip stick that came in my car and it never showed over full before." Well he had drained the transmission fluid, and keep putting oil in the car. Now my car is sitting at Walmart overnight. No transmission fluid, too much oil on top of oil. Oil that wasn't drained. What a mess. They can't get the transmission fluid in the car. They don't have the tools to do it, what do I do. It's crazy. I had to take a cab home now to work in a cab just because I wanted a oil change and they drained my transmission.

Store number 2078. Brought my 2006 Saab 9-5 in for an oil change. Almost immediately after, noticed coolant odor. Coolant now leaking in my driveway. I've never had a coolant leak or issue at all on this vehicle. And less than 15 minutes after I get it changed, my car is warning "coolant low, service engine soon", and there's a huge fluid leak. Returned immediately to the service location to be informed, "We didn't touch the coolant system. Not our fault." Mind you, they haven't even LOOKED at the car before determining that they aren't at fault. Gee. I wonder what their response is going to be. Apparently, they film every service appointment. After THEY review the film (I'm not allowed to see it), they'll inform me of their decision.

I went to get a standard oil change. After oil change, they gave me a paper listing everything that was checked and said everything was fine with my car. A week later, something is wrong with my car. I took it to a different service center. They did the SAME checks on my car, and found several things under the hood and in my A/C system in terrible condition that Walmart said was "checked." Now I am wondering what Walmart actually checked. And if they saw anything wrong, why they didn't mention or explain anything. I am very disappointed with Walmart. Will not be returning.

I went to Walmart store #1361 in Sioux city Iowa. I strictly told them I have used Valvoline oil since the car was new. I confirmed twice with the clerk and he stated it would be 36$ plus any extra oil and filter cost. I get my car done an hour later only to notice they used cheap Castrol bulk oil... Called manager, was transferred to TLE manager and he said "bring the car back and we will change it." No thanks not waiting another hour. Taking car to Dodge dealer and filing a complaint with 1-800 Walmart. They will be paying for damages as they are responsible for not listening to the customer.

Two cars having oil changes were before me. It took an hour and 15 minutes before my car's service was started. My car took over 45 minutes. A manager watched (wearing grey) and another employee (wearing navy) did the same thing while Nick (wearing navy) serviced my car and at least the one before me with NO help from the others. Later when asked, the one in navy who watched said he was a technician training Nick. There were others waiting to have oil changes, but it was RARE to have anyone manning the cash register where people ask for service. I think my time is more important and will gladly pay $10 more to actually get better service.

I went to my local Wal-Mart with a tire issue on all four tires. I was headed for a road trip and didn't need a problem. Manager stated it was my vehicle and not the tire. OK maybe but this car has a perfect maintenance record with receipts. So to be safe I special ordered a set of Uniroyals Laredo Tour OEM for this vehicle now made by Michelin Tire Co. After the tires were put on and the bill was ready, I notice there wasn't any road hazard as requested. I asked the department manager. She stated that there was something mechanically wrong with my car, and she would not sell me road hazard. HELLO, now the only condition to add road hazard was to put a disclaimer which was never revealed till I left and read my bill. Now for the rest of the story. After a few hundred miles car started shaking and continued.

If you have high performance car - don't ever change oil in Walmart! (I have no choice to stop by in Walmart, near Kansas city). It took us one hour. Great! After half of mile driving, I noticed a smoke coming behind my car. Stop. Found they did not close properly oil lid on engine, and oil start spill onto exhaust pipe. I understand: maybe its too complicated to mechanic in Walmart to close oil lid in Mercedes. Behind me stopped another car, asked if I need any help. (Thanks, nice couple in p/u black car, with handicap decal.) When I told them that I changed oil in Walmart they said me that is usual what should I expect. Ok. Together with oil change, I asked Walmart to rotate a tires.

VW Passat got 3 new tires, two rear and front passenger side. About 2 weeks later front cv axle disconnected from transmission. Found out the screws were gone. This was on the front driver's side wheel. They should not have been working on. Lost two days work and pulled muscle pushing my car up my driveway. Had to buy screws and tools to reattach joint. Someone later told me that crazy stuff like this happens to people after they take their cars to Wal-Mart.

I needed the air in my tires checked and the men at this particular Wal-Mart oil & lube are so awesome. When I ask for help they are available. I am a single parent who at times needs assistance and they are accommodating. Thanks so much, greatly appreciated!!!

They told me that they couldn't rotate my tires because it was too dangerous. I had tires put on at the same place only two years ago and only driven about 40,000 miles on them. Then they put on cheap General Grabber tires (what brand is that?). I had on Bridgestone. They over charged me $105.12. They charged for tires that were not put on, $164, but put on the dirt cheap $116. The department is poorly run. No cars in the bay, four workers walking inside complaining that they did not get a break at the right time. This was at the Bentonville Super center.

Supervisor took my car, stripped all of the lug nuts, and replaced them with truck. I tried for a week to get help. I paid for repairs and it was deemed unsafe. Now they won't respond or help with medical and lost wages. The metal is stripped on all lug nuts.

Went in with BMW 525xi for oil change and tire rotation. Came back 3 hours later, no oil change or rotation. Get this they said because the car did not have a dipstick they could not change the oil. Lines were long. Only one guy there. He was telling people to give him a minute. One guy waited over an hour for tires only to be told they did not have them in stock. Go there and you will be frustrated beyond belief. The Parkesburg store is just awful.

In for routine oil change, waited over an hour while they had my vehicle then finally was told they couldn't do the oil change because of previous paperwork saying I had signs of a leak. Suddenly my oil change light and coolant light are on.

I went to Walmart in South County off of Telegraph on June 07, 2015. I wanted to purchase 2 Goodyear tires for my Chevy Tahoe. I was told they had 4 tires. Checked my car in, left and did some shopping for about an hour and a half, went back to check on my car. The mechanic told me that he was just getting ready to page me. They didn't have the tires and had already disposed of my others tires and that he could give me 2 of the same size but different brand. I tried calling my husband he didn't answer, so I told the guy to give them to me since I basically had no choice. Had to wait another 30 minutes.

Had a tire that failed. It had a large bubble on side of tire that was taking the tire off the rim. While deciding on tires, I asked son to look at the rear tires as well. The tread he could see was 75%. They only changed the front 2 tires. An hour later, we were on our way. In less than 45 miles, a back tire failed just as we went through a intersection that involved multiple major highways combining and breaking off in downtown Nashville, Tenn. We were headed to Indy after leaving and the Walmart employees were aware of this. I managed to get over on the highway but could not spot the issue. Got off the next exit and wonderful church people helped us realize the tire had started separating and a part of the tire was hanging and beating the car. They cut it off for us and we slowly drove back to the Walmart we just left.

My truck sat outside for close to 2 hours before they started installing tires. I spent 2 hours and 20 mins. to get 4 tires installed. There were several people in the service area just walking around do nothing. Ordering tires very simple, installation nightmare.

I took my vehicle in to have new tires put on them about a month ago and before I went in, I noticed my son and daughter both had their 3ds on top of the console so I decided to put them in it instead. When I came out I was in a hurry to pick my kids up from school but noticed one of the 3ds were missing. I know for a fact both of them were in there when I went in because I specifically put them in the console to be out of sight. I hate to accuse anybody of being a thief but it's pretty obvious someone from the Bluefield Walmart stole my child's 3ds and when I called to complain, the manager claims that he will view the video footage to see if he notices anything suspicious. Mind you, they had my ride for over 3 hours. He calls me back in about 15 minutes and says he sees nothing that would support my claim. That he could tell where his hands were the whole time.

For the last four years I have been taking my vehicles to Wal-Mart for oil changes in Muscle Shoals, Alabama and each time the employees dented both fenders by leaning on my car plus leaving oily hand print every where. I'm sick of this shade tree quality and won't ever let Wal-Mart change my oil ever again and will let any and everybody else know what experience I had there. My wife's truck developed a check engine code after changing the oil plus one time the employees broke her dip stick off and never accepted responsibility only to tell me that they couldn't touch it until I took it somewhere else to repair it then bring it back for oil changes...but like I said Wal-Mart will never earn my businesses again. Thanks for messing up my vehicles.