Walmart Auto Care Center Reviews

I came here to get new tires put on my car and they messed something up. Mistakes happen, no big deal. I took the car back and they told me it would be a 4 hour wait. I wasn’t made a priority at all. The manager asked me to come back in 2 days at 7 am to fix the issue. I came back and was told yet again that it would be a 2 hour wait. The staff was extremely rude and on several occasions rolled their eyes at me. It seems like if you mess something up you’d try real hard to fix the problem and they didn’t. I won’t be back.

I take my Toyota FJ Cruiser to Walmart EXCLUSIVELY for the premium oil changes every 3000 miles or so. I took it in March. I started hearing a Chuga chuga noise from the rear 2 weeks or so after. I then took it in May and on the receipt was printed [TRANSFER CASE PLUG WAS ONLY HAND TIGHTENED]. I asked the kid that helped me if it was low and he said YES it had been leaking. He said they added more oil. I told him that they are the only people who touches my vehicle and that I have the receipt from 2 months earlier that proves that they did the last oil change. And from all the other previous oil changes. The noise started to get really loud so I took it to a mechanic and they said the gears and bearings in the transfer case were damaged. They took it apart and showed me all the pitting and chunks missing from the gear. I had it rebuilt and fixed. It was not cheap, and I had to rent a vehicle for work.

Let first say I have a 4 year automotive degree, ASE Master, attended 50+ factory training centers, worked in dealerships, managed franchise auto repair centers, owned several repair facilities and have 25+ years auto experience and have NEVER seen such a joke as this place! 1st, on 2 occasions I have waited 3 hours for oil changes when only 2 were in front of me. I've had the free included tire rotation which they messed up as I always mark my tires.

I have been a mechanic for over 15 years and have replaced thousands of tires including damaging wheels in the exact same manner as mine were damaged by Walmart, I actually worked at this same exact tire/lube center when I was younger. It's obvious that they did not know what they were doing just in the fact that they improperly balanced my wheels. Lying about balancing them which was very noticeable by the fact that I had the original wheel weights painted black and new weights are silver/galvanized so I was able to easily tell that they weren't balanced.

Eastwood Wal-Mart is a joke. Let's go back to Christmas. I waited 45 minutes for a manager to come swipe their card. I am a manager. I would get fired if I did that. 2 weeks ago I had to wait 30 minutes for a manager to verify my age because the cashier was under 18. Today I came at 4 for a oil change. I was told it would be 530 until my car would be done because they are short staffed. I said, "Forget it. I will go somewhere else."

WalMart, did oil change, stripped oil plug, so when on interstate oil came out with plug. Ruined engine. Filed claim CMI, was told to have shop give repair estimate for used engine. Shop did. CMI does not answer, or return phone calls from shop or me. I feel CMI ignoring us. I don't want to get attorney, if forced I will. If you want competent car, do not go to WalMart. CMI is Walmart's insurance, belonging to them, like having a fox in the henhouse. CMI adjuster does not return calls.

Purchased the best deep cell marine Everstart Battery from Walmart less than 3-weeks ago, this battery has a 2-year warranty. Within the 3- weeks, I had to charge it three times, the third time O'Reilly Auto Parts told me the battery is bad. I went to Walmart wanting a refund not exchange. They said I would have to call Everstart for refund. I called Everstart, got the number on the battery, it asked me "If you or anyone in your household was 50 years old or more". I entered bo, the recording then said I did not qualify for the free gift. Hung up. Don't buy Everstart Battery from Walmart. Poor service, I lost $140.+. and got a dead battery.

I went to the Giddings, TX automotive service for an oil change. I was told the price for synthetic oil would be $49.99 and I said fine. I started shopping then about 5-10 minutes later they called me to the back and told me that they ran out of my oil and would charge me an extra $20-$25 for labor because they would have to pull that oil off the shelves. I asked if I could buy it and bring it back and he said they would still have to charge that.

Don’t waste your time or money coming here. We ordered tires for my car weeks ago through them and then when we came in nobody seemed to know what was going on and everybody was very rude. The old man at the desk was beyond rude and wouldn’t even allow me to get a sentence out to explain why I was there, he just kept cutting me off. When I finally was able to get someone’s attention that my car had been waiting outside for 30+ minutes, they were not able to find my tire order even though I had a receipt and everyone was confused. Spent 45+ minutes just to drop the car off. Not worth it. I see why there’s only a 1 star rating now. Save yourself the time and effort.

I usually get new tires when I start to notice a little wear on my old tires. So I like to sell my tires for cheap so to benefit those that may not need a new tire yet. This saves me the disposal fee everywhere else. Not at Walmart. They charge you a disposal fee on the tires you are buying not the tires you are taking off. How can you justify charging a fee for something you are not doing. That's stealing. They charge you a fee for not disposing tires? Wow, and that's not against the law.

4 new tires were purchased for our Mazda 5 at walmart.com and installed at Walmart store in Casselberry FL. Shortly after on a hwy trip we noticed a substantial shaking/tremble of the steering wheel between 60-70 MPH. We returned the vehicle to the same Walmart and the tires rebalanced. My wife drives this vehicle mostly local and rarely does she reach speeds of 50MPH. We did not notice anything until we went on another long trip on the HWY. The shaking/trembling still occurs at speeds between 60-70MPH!

We bought a 2004 Jeep in perfect working condition two years ago. My daughter over the past year had been taking her Jeep to Walmart for the past year for oil changes. This last oil change was approximately two weeks ago. Yesterday, we noticed an oil puddle in my driveway. We looked underneath the hood and found that the drain plug looked like it was tightened with an impact wrench and the bolt head is showing bare metal. There's also a blue mark showing where they used a torque wrench. (My husband is a mechanic.) We decided not to touch it and immediately brought the Jeep back to Walmart. Spoke to Richard, the supervisor who then had Robert look under the hood.

For more than 40 years Walmart has been changing the oil in my vehicles. Now they refuse. Why? Liability. Solution: have customer sign release form before oil change and both can be happy. Otherwise, lost revenue.

I purchased Goodyear Viva 3 tires from Wal-Mart on 11/23. Immediately upon driving higher speeds, steering wheel was vibrating that was not present before. Took it back in for balancing twice in a week but problem resumed as it's a bad tire. They have not stood by their product or giving me what I paid for. Would not replace the tire, instead had me file a complaint with their company CMI. I was told after second balancing to return to have lug nuts checked after driving 50 miles.

Walmart shows a disdain for customers who buy tires from them. The tires I bought turned out to be 8 years old. Their tires are sold to you as "NEW", but are in fact are 5, 8, or 10 years old. They have been sitting in a warehouse for any number of years, but they sell them to you as "NEW". Don't buy new tires from Walmart unless you've checked the DOT NUMBERS which tell the age of the tires. (The dot numbers can be read on the sidewall of the tires). And for sure, do not let them mount the tires on your car before verifying their age.

Tire Lube Ruined our truck- Claims denies us with our proof. I had another shop inspect my husband's truck according to the requests of the Walmart claims department. We had to have the truck towed because the engine is completely destroyed by having too much oil in it. Currently my husband's truck is still sitting at this shop as we have no way of paying for the tow or inspection. The claims department said if they were liable they were going to cover these expenses. As the previous shop said, the truck had entirely too much oil in it from the oil change Walmart did. The claims department contact, Melba, called me a week after the inspection was sent and she rudely told me that there was no way my husband drove his truck for so many miles with so much oil in it without the engine blowing sooner.

Horrible service at this location. Waited for 3 hours and a customer that arrived after me got the service first after complaining to the manager Joe that we were waiting for a long time. Joe didn’t know that I sitting there and told the cashier to take the other person’s key when I was supposed to be next, the mechanic came back and took my keys after I complained. Still the customer after me got the service first.

Ordered tires from Walmart. They shipped the wrong tires. They did not ask if tires were correct before installing them. When we contacted customer service we were basically told TOO BAD. No help at all.

We had a 5 year Walmart auto battery that failed at four years. Wal-Mart claims they will provide a replacement/new auto battery for the price of a new battery MINUS the difference in the warranty that the old battery doesn't make it to (in our situation, it was 11 months shy of the 5 year mark) our pro-rated amount would have been approx $20 to apply towards the replacement battery. They were going to exchange our faulty battery, as it tested no longer good. HOWEVER, when the customer service associate started to physically conduct the exchange/pro-rated return, she began to explain the WARRANTY COVERAGE FOR THE NEW 5-YEAR BATTERY WOULD ONLY BE FOR THE REMAINING 11 MONTHS THAT THE ORIGINAL BATTERY HAD LEFT.

I took my 2009 Buick Lacrosse for a simple oil change. When I brought my car it was running just fine. Later only 5 hours after my oil change my car stopped running. It made a loud sound. The Metro Police Dept had to push me out of traffic. I would not go in drive. Once the police pushed me out of the street I checked the oil and transmission fluid. It had no transmission and low on a quart of oil. Walmart denied having anything to do with my car not running. I have my receipt where they claim to have checked all my fluids. I need their claims management to repair the damages they did to my car. If they don't fix my car I'm going to seek an attorney and the media.

O MY FG GOSH!!! See I really wanted to... let me calm down first. So I normally take my Jeep Wrangler to the dealership for services. However I wasn’t able to get it in before Thanksgiving due to schedule conflict and I needed my oil change done. So me knowing Wal-Mart’s horrible reputation with all service work from previous customers, I decide to try them out anyway. I’m in my Jeep on my way up there Wednesday morning (11/21/2018) at 7:14 AM and I say to myself (Wal-Mart is known for messing people cars up. They better not mess up mine and I laugh about it).

I will be contacting the NYS Attorney General about this... but three weeks ago, I went to Walmart Tire Center in East Greenbush, NY to get new tires for my 2014 Honda Pilot. I got there, they weren't taking any more customers because their tire machine was down. I talked to a very helpful associate who used their internal Walmart tire website. (Access to this is only available to Walmart employees, it is not the same site you see online.) This associate suggested a Quality All Season Radial that was on "Rollback" for $99/tire, I was told that they don't have those tires in stock, but they could order them. Have them delivered to Walmart & they would install them... I took a photo of the product # & the price & left, If they couldn't put tires on that day, I wanted to go to the Walmart Tire Center in Glenmont, NY, because it's closer to where I live.

The mechanic, replaced battery in my Honda Civic 2016 (60,000 Miles). He connected wrong terminals, so electric harness got burnt, fuse blew. After that mechanic raised hands and said, "Tow your car and go." I had to tow car to Honda dealer, it cost me $2816 and more than 2 weeks of pain and suffering. If anybody has any suggestion How to sue Walmart for this please advise. I am student. Have no money. My phone no **. Email address **.

Went to have oil changed. Car was ready. Paid. Went out to car, popped open hood to check like I always do. Oil cap on engine is off. Not good. At least they didn't lose it. Was sitting on firewall. Went back in and told them. Got a O well shrug. Left, never to return again.

I mean, I know it's Walmart. My expectations weren't high. But they managed to disappoint with awful customer service, start to finish. We pulled in today, about 3 PM for an oil change. There is one car in there, so I pull up, not sure where to go, since nothing gives you any indication as to where to go. Finally some big, rude guy tells us to go park. We go in to get set up. The guy in there is so easily distracted. He wasted so much time on the woman in front of us, who wants tires, and he keeps telling her it's so expensive, and to go to eBay. He was looking at what he said were wheels, as in I guess whatever keeps the tires on. Seriously! Then some lady comes in mad, talking to another worker, about something, and he stops what he's doing to watch what's going on over there.

Walmart sadly is far more concerned about profits than serving customers needs. I bought 4 new tires. Along with the lifetime balance and road hazard. Tires were on for 1 day and the front driver side tire has a continuous thump while driving below 20 mph. Went to see about having it swapped out for a tire that isn't defective and they balanced the tire!!?? When does balancing a tire fix a thump? Left and went to another Walmart and that store did the same thing. I asked about replacing the tire and both stores said they would not replace the tire because they couldn't feel the thump. They drove my van 25ft!!

So much for ever buying Tires at Walmart ever again. Got new tires back in January 1st, 2015 and during my oil change in May 2018, they said I need new front tires. The Mileage on the tires at the time was 16,782. Well below the current mileage which is 40,000 or above. The tread was worn right down the middle of each the tire. When I first called them about it they tried to get out of the warranty by saying they no longer sell the tire (how is that my problem?). Today they said I could bring them in and they would check the tire out to see if it was a defective tire. I knew they were going to try to get out of the warranty somehow.

Unfortunately with my car I am under the hood a lot checking fluid levels especially due to small oil leak. I put about 1/2 a quart of oil in every few weeks. So I know what my oil filter looks like and before the oil change it was dirty/grimy. I had an oil change done at the Beach Blvd. location in Jacksonville, Florida. Still in the parking lot I popped the hood only to see the same dirty oil filter! I complained at the in store Walmart mgt. but was told to go back to auto department. The mgr on duty took the car back into the shop to check it only to tell me that it had been changed and the problem is my dirty car. He said I could not have a refund and I could just complain to corporate. So I did. I was allowed to get a refund. But my car started having problems soon after.

Being a previous Walmart tire and lube technician I know the policies and procedures. I went in to the Texarkana, AR Walmart to get a battery replaced on a 2003 VW Bettle. I left it there being that it was backed up. 30 minutes later I received a call saying they are unable to do it as they do not work on vehicle batteries that have a computer in the car. So I picked it up and drove home and called the Auto Care Manager and asked her if it was true that if the car has a computer in it that they will not work on it, she said it was true.

I went to my local Walmart to get my oil changed, they said 1 car was ahead of me and my car should be next. I waited 2 HOURS and after I returned to that place they still hadn't touched my car (I had to wait 30 extra minutes because there wasn't any attendant at the register, yeah Walmart) and then they told me the same story, "There is a car ahead of you." I canceled my service and made an appointment with the dealership, they took like 20 minutes or less to change my oil. If you value your car and time don't go to Walmart.

Had my oil change with Mobil 1 full synthetic wonderful product. The problem is they don't get to oil filter tight leaking oil everywhere all over my driveway, all over my engine compartment. I couldn't be more upset with that. Will never go back to Walmart for an oil change again.

So I went to Walmart to balance and rotate my tires because I thought Walmart would have the best deals. After it was all said and done somehow my battery went bad so I paid to have it replaced and after I left the store my car was shaking and swerving so bad I had to go to another tire shop. After their inspection I was told the balance was off by a 1/2 an ounce and the forgot to tighten my lug nuts on all 4 tires! I could have been seriously injured or died because of the neglect they had.

Went to Parker & Chambers Walt-Mart at 2:00 pm. Request oil change and asked for estimate time. They told me there are two cars in front of me so 30 minutes 40 top. I agreed, so they get my info and they will call me if as soon as they will be done with the job. I walked into the store to do some shopping. By 3:05 pm I went to the cashier at Oil & Lube. After waiting for a couple of people the lady asked me for my info and call the guy, he came and told me: "Do not rush me, it is just me and my buddy here..." I replied: "Are you guys in the middle of it?" He said: "No, we haven't start yet with your car..."

I took my car in for a routine oil change. I was satisfied with the time it took for them to do this. I was checked out. Asked to sign off and given keys. I then went to finish my shopping. About 20 minutes after I had paid and received my keys, I was called and paged to come to the tire and lube express. The manager met me in the aisle to inform me that my car window had been rolled down and left during a heavy rain and my car interior was "a little wet". When I went outside to check, it was more than a little wet and my door and instrument panel on the door was soaked. The manager refunded my money after I demanded this, but refused to do anything more or even say that they would be liable for potential damage. He also refused to get me in touch with anyone higher than himself. He informed me that there was no store manager. Corporate has been called.

Oil change and tire leak check, Marquette, MI. - So how long does it take to do a 30 minute oil change? First car in at 8am to do oil and check a leak in the tire. 1.5 hours later I see the car is out, must have been just recently out. They said we just finished the oil and it’s back in line for the tire. Their sign said oil 30 minute, tire 1 hour. 3x as long for the oil meant could be 4 hours for the tire and to get in. Their tech worked on the car the entire time, or should I say was trying to look like he worked. He didn’t leave the car for the 1.5 hours as far as I could tell. Needless to say the tire will go to a different shop or I will do myself without proper tools in about the 30 minutes. Oh and they did not reset the need service light as well. The gal at the counter’s defense was a nasty, "I didn’t check you in, I don’t know what you were told."

Hamilton Marketplace Walmart: 2 weeks ago we arrived at this store about 1:00 for an oil change. We were told the wait would be hours. We left the store without buying anything. Yesterday we came back at 12 to 1:00 again. We were told a 3 1/2 wait again. Without buying anything we left and food shopped next door at BJ's. There were 2 vehicles in the shop being worked on and no vehicles waiting in line. At Walmart we were told to get the oil change at another Walmart 14 to 20 further away. This is the closest Walmart to us and our drive was 20-25 mins. We did not want to go further in lots of traffic. This is totally uncalled for. Not only we not buy anything but you made a very unhappy customer who will go someplace else to shop. I and my family hold Walmart stock. This is not how Walmart should treat anyone. This is very poor scheduling and too few employees for the needs of this department.

Walmart Ormon Beach Florida - I brought my van in for a full synthetic oil change. Paid for the service and went home. Next day there is a big oil puddle under my van. Big leak around the plug. They stripped it. I got the receipt out and there is a note at the bottom that they recommend replacing the plug due to weak threads? No one at check out said anything about a problem or leak.

I came to get my oil changed, and wasn’t told there was a wait. There has been one car in front of me, and I’ve been here for 2 hours, and my car still had not been started on. The workers walk around doing nothing, and there is only 2 (if lucky) there at one time. I ended up saying, "Forget it," and leaving without getting it changed. If I could give them a 0/10 I would. Never give Walmart Automotive on South Rutherford in Murfreesboro, TN your business.

I went out today to get oil changed in my 2004 Jeep Liberty. They said I would have to wait an hour and a half, no problem don't mind waiting. Anyway I went back to the lube center and they had a pair of safety glasses resting on the counter. They escorted me down to the lower bay and showed me the underside of my Jeep and said they refused to do oil change because it seemed the Jeep had a oil pan gasket leak or rear main seal. I don't see any puddles or pools of oil under the Jeep. In fact I changed oil later by myself and Walmart last did the oil change as evidence by the Blue Silicon thread seal on drain plug. Might I add the Jeep has 200,000 miles on it. It’s going to have a leak plus it’s from 2004 and its now 2018 the Jeep is 14 years old.

I took my camper van (Ford E350) to WalMart Store # 5312 for new tires. They put it on the lift and raised it too high and the roof A/C contacted the shop heater. It broke the plastic shroud, and crushed the A/C unit. The manager told me to get an estimate, and it was $1,600. It took 2 1/2 hours for them to file the claim. I am not certain what to do next. Now I can use the camper van because the A/C is broken.

Long story short I had my oil changed at Walmart in Carrollton Tx. While I shopped. I pulled off stopped to take a call my car is now overheating. I popped the hood and antifreeze in pouring out of the bottom of my radiator. Of course the employees just flat out lied to me. I that's what they do deny and lie. As I'm writing this I've been on hold for 50 minutes now trying to speak with a claims person. I never realized there are hundreds and hundreds of these complaints out these all over the place. Walmart obviously doesn't care or they would actually do something to improvre the this situation of people's lives being put on hold because they are idiots and destroyed you vehicle.

I took my F350 diesel to Wal-Mart for an oil change. My truck broke down & I had it towed to the mechanic. The mechanic said they didn't tighten the oil filter & all the oil drained out. I filed a claim with Wal-Mart & they refused to pay for my repairs.

I would give a negative review but I can't, on 6/18/18 my brother and his wife were driving from Colorado to Kansas City to buy a new car. They had an issue with the battery in his vehicle. Stopped here to get a battery. Battery was put in in under 20 minutes though they had to wait for over an hour to leave. An hour later he calls me to tell me that his car is still having issues and had to pull of I-70 right after they got on the tollway. After driving almost an hour and half to pick his family up I found that the positive thermal was stripped out. Unable to fix it on the side of the road we traveled on, bought a new car and they were done with it. Sold the car to me.

Went to Walmart, Midland on Midland Drive Texas. Oil change for my Ford Raptor. Checked my car a week later and I find the Dip Stick Tube has been Broken. Called Walmart, no return call, no surprise. Wrote a letter. Never contacted. Today I will send a certified letter and the next step is small claims court. Also Oil Filter was loose, splash pan under the front of my Raptor not tightened up? WTF? Never again, I usually do the oil myself, from now on, will never let anyone do my oil change, UGH!!! $1500 damage.

Engine began knocking within 250 miles of oil change by Walmart at 83rd Ave & Union Hills, Peoria, AZ. After searching WEB for similar knocking problems experienced by other owners of same make and model and year, noted some comments about incorrect oil and/or oil filters sometimes being suspect. Sure enough, checked invoices for my last few oil changes at this Walmart and found the filters they used were for a different vehicle and had a much smaller filtering capacity than the one specified for my vehicle.

I went to the Wal-Mart Oil and Lube at the South Huntsville, AL store for a nail in my tire. I was told it would take approximately 45 minutes, even though there were no other customers. After shopping in the store for an hour and a half, I went back to the auto section to see that they were just putting the tire back on my car. I saw the "kid" get in my car with a large wrench in his hand and he drove around the building like a bat out of hell. When I got in my car to leave, the tire pressure indicator showed "0" for that tire, so I got out of my car and told the older technician. He sent the kid over to check the tire pressure. The kid went to the front tires, when the nail had been in a rear tire.

Went in for oil change and service techs forgot to see if hood was latched and secured. Left service center and was about to enter highway ramp and hood flips up. I called Walmart and was told mgr., was out but would give me a callback, never got call back. When I returned to town I was able to speak with the halfwit service manager and the first thing he said was it was "not WALMART'S FAULT." He said he looked at tape and service guy did their standard check to see if hood was locked. All I know is the customer should be aware and do a hood safety check before driving off the Walmart lot. The Mgr. was only concerned about the liability of Walmart, not the safety of their customers. I will no longer let this outfit in Monroe, LA near any of my vehicles, because they only want that $53.00 oil change fee.

Walmart Auto Service, Ashley Circle, Charleston, SC. Wife took my Lexus in for an oil change. She attempted to start the car after the oil change. It would not start. After several attempts she finally got it started but it was running very rough and the check engine light came on. The car was running perfectly before she took it in and the check engine light was not on. She went back in and explain to the service manager what was going on. She felt as though he was blowing her off. Because he said he would check their work but there was nothing in the scope of the work they performed that would cause the problem. After the service manager supposedly looked at it and of course found nothing my wife went back out to the car. same problem hard starting and rough running. She left Walmart headed to our home which is a short 3-mile drive.

Took my car for a router oil change before a long trip. While driving on the trip heard a pop and car died. Oil was all over then motor especially near the filter. After towing back to home state took it back to Wal-Mart. The tech proceeded to remove the filter and attempted to start the car even while it was at an angle in the tow dolly I rented. The piston rod was broken due to lack of oil. The claims dept made those decision before talking to the mechanic. They had me take the car to and also took over 14 days to get back to me when the decision was already made before all the evidence was submitted. I urge you all DO NOT GO TO WAL-MART FOR AUTO SERVICE OF ANY KIND. The most expensive mistake of my life.

Well the only reason I used them is because we shop at Walmart. But over the years they have made a lot of mistakes. This problem isn't about the problem I had with my car, but how they handled it. My wife got a flat right after getting her oil change. We went there with no problems, we left there with a leak. So the flat isn't a big deal, $10 fix, or less if I do it. How they handled my call was a big deal. The guy just kept telling me they didn't do it. "We fix tires, we don't give flats." I told him, "I am not saying you guys did it, or even if you did, that you meant to." He just kept cutting me off saying how they don't give flats. Overall I was calling to let them know to be more careful if it did happen there, but we never got that far. I will never use them again.

Below is the email I have sent several upper level management members at Walmart including the CEO. I have made complaints with the BBB, Attorney Generals Office, and the Federal Trade Commission. I have not received my refund as indicated by the insurance company representative. This representative provided false information to FedEx to delay the receiving of my refund of $483.86 as indicated on 4/12/18 by J. ** with Claims Management. As of 4/13/18, I have not received my refund for my repairs. I have never experienced so may games and unethical service from a company. On 4/12/18, I was informed by J. ** at the Claims center that my check would be over-nighted to me.

Maybe I am crazier than I realize. You be the judge... Would this upset you? I went to Wal-Mart to get a simple oil change on my truck (my first mistake). They told me when I got there that the oil change bay was empty so it would not be long. Oil changes take about 10 minutes so I looked around for 20. Came back... no truck. Trying to be patient. So I just sat. After over an hour and my truck was still not done I asked what on Earth was going on. The kid behind the desk informs me they have a computer that randomly picks a customer to have the manager come and look at the work and sign off on it, but the manager was not available so they are waiting for him.

My wife brought the car for oil change (synthetic oil @ $50) and after that, one tire has very low pressure. Luckily, I was able to pull in and inflate it otherwise there would be an accident. I can say that there are careless and lousy people there.

My son brought his car in for a routine oil change and when his car was returned to him the wiper arms were damaged. They refuse to take responsibility and when he brought it to their attention they got defensive and yelled at him. My son had just taken me to a DR appt that same afternoon (right before he went to get the oil changed) and the wipers were down where they belong when they are off. They are now laying vertical on the windshield when in the off position.

Tire change - Is anybody having a problem with claims and all their excuses? My rims were damaged by Walmart and they tried to tell me that it was already there but yet no one said anything to me about it. Now claims is giving me the runaround. Please contact ** as I am thinking of taking action and would like to hear stories on how often they do this. Thank you.

In December 2017 I purchased two tires at the Walmart store in Okemos, Michigan. Trying to deal with the 'service' personnel was a frustrating joke. I was at Walmart, in the auto service parking lot 10 minutes before they were to open. I then waited 25 minutes for them to actually open. When I did make it into the service area, I was told that the tires they had offered in an online ad, a copy of which I had brought in with me, was not available. Of course, they had OTHER tires available at a cost of $35.00 dollars per tire over the one that had been advertised. There were up-charges for about everything including balancing, and stems.

I spent my ENTIRE day here, only for them to tell me that they didn't have the part to fix my tire, so 3.5 hours to get an oil change. They did refer me to Sears which was great and fast. Then when I left Sears I went to wash my windshield which I specifically asked the person at the desk at Walmart if they were going to top off the fluids because my windshield washer fluid was out. She said yes they do all that for you. Then when I go to try it it was empty and the detailed receipt said I "declined" the washer fluid. So I drag all 3 of my kids back to Walmart for the second time, wait in a line of 6 people to BUY washer fluid.

A couple of weeks ago...I took my truck in for oil change. Got standard because is it just had a tune up and all I needed was oil change and knew they were SUPPOSE to use Castrol oil. The next day...I decided to check oil. It was way over! And dirty. I took pics and showed them to people and they said it was too far over. Looked like they just ADDED TO THE DIRTY OIL...ENOUGH FOR AN ENTIRE OIL CHANGE. AND CHARGED ME FOR AN EXTRA QUART. Back passenger tire has a slow leak. It needed air. They wrote on report they checked them. Bull! Went back. Manager had them change it again. Gave me a lil money for gas.

Walmart Tire & Lube in Wynne, Arkansas refused to replace a new battery on my 2011 Dodge Avenger 2.4L because the front driver tire has to be removed. The mechanic was like, "Nope we cannot do that" and they were acting rude. According to their website, they would replace the battery. They have placed undue stress on me. My car died there and at first they simply did almost did not want to boost my car. Never again for Walmart Tire & Lube in Wynne, Arkansas. Very disappointed and upset.

Walmart, 101 N Congress Avenue, Lake Park, Florida 33403. I have in the past been happy of Walmart's convenient shopping while getting my car's oil change convenience, for about 1 year for my '06 Buick LaCrosse and about 6 months for my 10 Chevy Camaro. Okay I went in on July 4 as normal shopping. Dropped both vehicles off. Gave them more than 1 hour as promised to be ready, I noticed I didn't see my usual work team so yes I was nervous. A guy with long dress was walking in looking mean and not happy so my son said, "Mom no one here looks ready to work today. Let's come back". WOW! I SHOULD HAVE LISTENED. When I got back my Camaro tire sensor light wouldn't go off. I immediately smelled like a burning and smoke came from under the hood, I circled around the parking lot. Asked for manager, he took car back. Said would clean off spilled oil. Brung car back.

I'm very dissatisfied with the service of local Walmart. After having to wait 2 hours for oil change in my car, I took it in for a new oil change. Having just bought it I wanted to know everything was new and done. Before going in my car's engine bay had been cleaned. Been driving for couple of weeks now so I knew the normal driving smells of the car. Soon as I left the store on the way home I started to smell burning oil, when I got home I lifted the hood and saw oil had been spilled all over engine with what looked like no attempt to clean it up. Now lots of stains on plastic pieces and dealing with the smell. I WILL NEVER GO BACK.

*Warning, please don't get your oil changed at the Wal-Mart on Wilmington Pike. They cut my son's oil sensor, and then said they didn't... we have filed a claim, hopefully we get this resolved. They could have just admitted it and replaced the 30 dollar part. Will never use Wal-Mart Oil and Lube again!!

First got car worked oil changed... immediate transmission problems. Try talking to them. They, "It's nothing we did''. Finally got one to listen. Said she would have the film reviewed. A week later still nothing. "The store manager intercepted it," she claims. Finally contacted the market manager. They refer me to insurance provider... now want more proof a month after the cars totaled. At my expense I am to tow it to another shop and have it re-examined. While this is all going on I had to shop online. Half my order got delivered. The other half was returned as insufficient address but Wal-Mart still billed me for all of it and refused to refund... giving me the same runaround.

I ordered tires online from Wal-Mart in Plainwell MI. When I came for my appointment @ 11:00 am to have them installed. I was ignored by the staff. One staff member behind the counter told me she is not clocked in yet. I was told that I had to wait for two hours. I came back & waited for over an hour when they started and was told I'm all set to go. After driving away, I noticed my sensor light was on and blinking. I went to my dealer today where I purchased the car and had them align the tires and asked them to check to why the sensor light was on and blinking. They found part of a sensor that was broken.

I walked into Walmart and Pine City today cuz I needed a headlight and an oil change. There was five guys standing around. Took them over an hour and a half. They took my whole car apart. Ruined everything. Had to take it to the dealer cuz when I left I heard a noise. Ridiculous. Stay away from Walmart in Pine City. All they do is sit and ** the whole time. Wasted my day my time. Didn't know what the hell they're doing. I don't think they're certified mechanics at all. They should be shut down.

Walmart Rt 9 Old Bridge NJ. I bought 2 tires online. Received quickly. Went to Walmart to have installed. First the lady at the service desk had me walk across the store to layaway for a service receipt to be able to get the tires put on. I asked why? I had the tires in the trunk and bought them online. She said it was company policy. The lady at layaway said no I did not need one and would call over to the auto center. When I returned to the automotive service desk and gave my information again to the same lady. At that time I noticed the same three cars in the bays. Already 20 min have passed. I overheard service lady ask a worker in the garage if the car for a oil change was done. She got a reply of yes. Another worker came to the service area and told the manager the car he was working on needed 1 new tire.

Son had his oil changed at Columbia, TN. Walmart store 192. We found out today when we took it for another oil change at Walmart that the last person had torched the oil plug so tight that the oil was leaking and they couldn't change it. If plug removed it will warp the oil pan and that will have to be replaced. We were told by our mechanic it will cost close to $500 to fix. This is a new car and he is going to college in another town. When we called Walmart about it, we were told they do not take the oil out by the plug anymore. That they have something that sucks the oil out at the dipstick. I have never heard such bull in my life. Will never recommend Walmart for anything!!!

I bought 4 Douglas Tires from Walmart in July 2017. They have a 45,000 mile tread wear warranty. It is now Nov 2017 and tires are down to the wear bar. I put just a little over 10,000 miles on tires and they are so worn, 2 tires have plugs and 1 will not hold air. I took tires to Walmart, asked them to prorate and honor the warranty. All I wanted was 2 new tires. Because I did not have the tires installed by Walmart or service station (my brother mounted and balanced with professional equipment) they would not honor the warranty. Told me to contact the manufacture. I talked to the manager, showed him the tires. He said, “Well, they are not on rims and there is a plug right there”. I said, “They are worn to the wear bar and so worn out I had to buy new ones".

Went to Walmart for a simple oil change. I'd went a year prior and figured since I had a good experience I would go again. Everything was fine with my car when I left my house, I live less than a mile from the nearest Walmart. I went in and was told I would be ready in 30 minutes. My car was done and I was notified. When I got back into my vehicle I turned the ignition and placed my foot on the break and noticed that it went all the way to the floor. I was skeptical as to why it was like this but figured it may correct itself as I drove. Drove a bit and then the brake light came on. I went straight back to Walmart and reported my findings and of course everyone denied damaging my brake line. My car is not new I will admit, but has been running fine up until they pulled it out of the bay. Brake line still damaged. I will NEVER take another vehicle to Walmart for service!

I went to 918 Bandera Rd, San Antonio Texas location for an oil change and asked for a conventional service which includes 5W-30 oil and a filter so they took my car for the service. After 10 minutes I received a phone call saying they won't be able to do this service because my car has to have a more expensive full synthetic oil on it... So I asked why? They said the manufacturers said it... I went to the box glove and pulled my owner's manual where clearly states I have the choice to use both and it won't affect the warranty (the dealership always performed 5w-30 for me) but there was a Hispanic man in charge who had a bad attitude and didn't wanna even take a look of the owner's manual book. So they pulled my car out shop and denied the service. It's sad to see people like this working miserable lives in places where they don't want to be...

Tires are smaller than normal and look funny on car since the idiots at Wal-Mart did not read instructions. Much worse they broke 2 studs on wheel and tried to hide it, then lied. Since I am crippled I am now stranded with nothing to drive 1 week before surgery with no time or money to fix. I will be stranded for who knows how long now. Do NOT go there for mounting, it will cost you hundreds in repairs!!! Or worse - since they pretended nothing was wrong when it is unsafe to drive you could have an accident and be maimed or kill somebody. OTHER SITES LIKE WALMART.COM WILL NOT LET ME SUBMIT A BAD STAR REVIEW, LOCKED OUT.

Omaha Wal-Mart on N. 99th St changed oil in our 03 Frontier. Got it back home and checked the vehicle and saw gashes in the bumper on each side of the front license plate, the same distance on the left and right from the license plate frame. One of the gashes cut all the way through about an inch vertically, you can see a small fracture line going down from the gash. Just hand washed the car yesterday, so I know it wasn't there prior. Pick up time was 3:10 pm.

I have tried several times to get my oil changed in our cars and I am always told they don't have time. To come back earlier in the day on another day. But if you do they still say at least a 3 or 4 hr wait for a change. For one thing I work and cannot be there whenever they open and for another it doesn't take an hr to do 1 oil change.

Always friendly and courteous. They have the best oil on the market. They will do you right not always fast but they have so many people that need oil changes. They will do other things as well like restoring headlights and tire changes etc. Burgess Road in Harrisonburg is my favorite Wal-Mart.

I went in to get a tire patch. I sat there 3 hours just for them to tell me they couldn't patch and they'd order one and it would be in the next day. Well it didnt show up the next day for starters, but also found someone that would repair the tire. The whole time I waited they was all playing around walking in and out of the garage.

I will never go again. I waited an hour to get an oil change while I do some shopping when I left. I kept smelling something burning but I figured they must have spilled some oil when changing it. The next day I called them. They said they don't check that kind of problems so I checked it to find my oil cap missing so I went to Wal-Mart and they apologized and topped it off and said if I can wait for the manager cause he was busy. I Will Never Go Back.

On 10 July Walmart replaced a battery on a 2010 Infiniti. When removing the battery, acid spilled on the right fender. In a few days the acid wore through the paint to bare metal. Walmart claims no responsibility, claiming they always cover the fenders when doing work under the hood. But there is no other logical explanation for the bare metal spots on the fender. So now I face a $500 bill to repair the fender. No more trips to Walmart.

10-9-17. I took my car to get a oil change at Wal-Mart Webb City, Mo. My wife and I shopped in the store... After coming to the counter I was told. It was no charge because they had a "environmental hazard" because the drain plug was stripped on the socket side. I blew up... I was told by the Manager of The Webb City Store someone would contact me. No one called. I took the same car to a local shop. They had no problem, They changed my oil, oil filter and off I drove. I changed big rigs oil for 8 years, I have never been insulted as bad as today. Your workers in Automotive at Webb City should all be fired and close it down. If a stupid drain plug is slightly stripped take it off with channel locks and move on... Really!?? I was told MGR would call me today. No Call! I am pissed. I hope they close every one of your Auto Stores! I will never use another Wal-Mart Automotive Dept... A bunch of **.

I took my car there for an oil change today 9-26-17. After about 40 minutes they come and get me and tell me my car won't start! Now keep in mind my car ran when I drove it there. It also started when they drove it into the bay... They also moved it to another bay. Why? I have no clue... Then I have no clue what they did but my car wouldn't start... They proceed to tell me they never did anything to it. It wasn't their fault... They called in a mechanic that was off duty to look at it... After he continued to take things apart and kept trying to start it up it started sounding really bad and he closed the hood told me there wasn't anything they could do. It wasn't their fault and pushed it out of the bay.

I took new wheels and tires to Walmart to be mounted and balanced --- they call me later and tell me 3 out of 4 are bent. They bent them and refuse to take responsibility. Turned it over to their self insured insurance company CMI. Adjuster stated I would have to prove that they are responsible. They were new when I took them in and the dealer stated they were inspected before they were shipped. I believe that because I inspected them also. I was looking for hairline scratches --- I would have noticed any other problems. Also the dealer has almost a 100% positive reviews. Would not have that raring selling bent wheels.

DISHONEST. LIERS. DECEIVERS. MANIPULATORS. CROOKED. IRRESPONSIBLE. DISHONORABLE. On September 1, 2017 I got an oil change at the Walmart in Corpus Christi, Tx... And on Wednesday, September 6, 2017 my car started to make a disturbing loud noise, the car stalled and I had to pull over. After checking a couple of possibilities with no answers, I then decided to check my oil levels, at this point I discovered my oil dipstick was BONE DRY. I immediately called Walmart to inform them of this situation... (I thought how could this be, I just had an oil change). I figured maybe the cap wasn't put back on correctly or at least not secured properly (after all I had absolutely NO problems with my car before September 1st and I JUST had an oil change).

November of last year, I went in to get my battery changed. They changed the battery. I left. But I started having issues with my battery holding a charge when it hadn't even been a year. First, a mechanic suggested I purchase a new battery. I told him it hasn't even been a year. He looked through the computer and verified what I said. A mechanic suggested I take it to a mechanic. I did. The mechanic said they could change out the alternator for a bit under $300. Looking again, I noticed the bracket to hold it in place was missing. I told Walmart's manager. He suggested purchasing a new bracket and said they'd install it. I did. They did. The manager apologized for the oversight, refunded the cost of the bracket, and pointed out they had an entirely new and trustworthy team.

I bought 2 new tires on Sept. 7, 2017. First, I was told when I checked in that it would only take about an hour. After shopping for that amount of time I came back to check on my vehicle and the auto manager informed me that they hadn't even gotten to it yet. She informed me that they only had 2 techs on duty but assured me that my vehicle was next in line. Feeling a little annoyed that they didn’t provide that information for me upfront I asked if it was going to take another hour. She assured me it would not. It did, in fact, end up taking another hour. After the 2nd hour she was giving every excuse in the book as to why it took so long. She even blamed the customer's truck that was in front of mine (which by the way, he was sitting near where I was while he was waiting for his truck to be finished also). Finally, after a 2 hour wait they had finished with my vehicle.

I just got home 5 minutes ago from trying to get an oil change done, simple, pit crew option they offer. I get it done every time for both of my cars there. I decided to call ahead to check on the wait, see if they can get me in. The guy I spoke to (didn’t get his name) reassured me if I’m in by 7pm (which it was about 10 til) they can get me in since they don’t have any others in line or waiting. He told me they close at 8pm. This is Walmart in Lorain, Ohio. I came in and the guy at the register denied me service because "they close in an hour". Why the heck would you guarantee me service over the phone but be two faced like that?

Aug. 23 or 24 I went to Walmart auto service department asked for oil change, waited for almost 45 minutes, there was nobody to take care of the job. When I walked around to look at inside of work place, no one on the spot, later saw several guys came back from outside of the building. It's not rest time, in week day it is very casual, they have lots of rest time. It is lazy. Walmart administration has serious problem in south of SAM Houston Hwy (#8), if not elsewhere. Almost in everywhere of their management. Later I believed that they won't give us NORMAL service, they're INTENTIONALLY and LAZILY to postpone service. I left without using their service.

I ordered 2 new tires online and that went through just perfect. I have never had a problem with their online service. Went to the Store in Lawrence, Kansas to have them installed and was told at 9:30 am it would be at least 2 hours before they could install the tires. Around 12:00 or 12:30 I asked them how much longer. They admitted that the computer had placed another vehicle ahead of me and they would get right on my car. They pulled it into the shop, but didn't start working on my car and continued to work on the vehicle that had been placed ahead of my car.

On, August 9, 2017 at about 3:00 pm I decided to visit my local Walmart in the City of Brawley, California, in order to have four new tire installed on my 2004 GMC Sierra 1500. I spoke to the staff there and decided on the size and brand of tires. I went through the entire song and dance prior to giving up my keys. The employee advised that it would be about an hour. Which was no problem since my wife and I would stay and shop at the store while the tires were installed. About fifteen minutes into the install, I received a call from a guy at the tire center. He advised that the tires that were being installed were going to be just a bit wider. No mention of anything else.

I took my car in for rotation and balance (I was told I probably needed one due to frequent driving to and from Houston). They do the job, I didnt wait too long for the service to be completed, but when I get in my car and back on the road, hear this awful sound coming from my tires. I call Walmart and speak with a tech, he tells me the sound that I hear is the wind going through my tires. I kindly reply that I had never heard this "wind" as long as I have had this car. He then tells me that it could be my bearings and that it has absolutely nothing to do with the balance and rotation they did on my car... I again remind him that my car made no noises before I brought it to them. He then says, "well bring it back and we will look at it."

I purchase a MoneyCard. When activating the card ask me for personal information about addresses, Vehicles. Answered all the questions. Was then told my personal information could not be verified and my card would not be reloadable and can only use be used for certain funds purchases. Could not be used for ATM withdrawals. I put $300 on this card and basically wasted my money. Spoke with customer service and they basically told me there's nothing they can do nothing so I wasted my money being as it was purchased for a specific reason and for reloads. $300.

I bought tires at the Walmart Auto Care Center in Union City, CA. which is about a 45 minute drive from my residence. So I put air in twice to no avail. In the meantime I tried to contact the auto center but my experience has always been that they never pick-up the phone. The operator continues to keep looping you back to the service center's phone and it just keeps ringing. And, every time (every time) I ask for a manager I am told they are in a meeting. I always ask "So what happen if there is a problem in the store, does that mean no one is available to deal with the issue?" And, I told they're all in a meeting that I can call back. So, I end up driving to the store which of course they do not take appointments. It is based on first come first served basis. But, I did plan to have a leaking tire. So, I spend over an hour while they test the tire to be told there is no leak.

I went to have 2 tires mounted on my rims... They kept me there for over 2 hrs. Delaying me while they worked to cover up their mistake... THEN they charged me and brought me to my car to send me on my way and pulled my car out with both rear wheels wobbling horribly. When I brought this to their attention they offered to give me a ride home. After ditching me and me finding a manager he comes back to store to give me ride home. The next day when I contacted the manager they proceeded to give me the run-around trying to cover up the damage and stall me. I later had to go get my own trailer and trailer my car home where it still sits not able to be driven since I have been given the run-around by their insurance company who is also trying to stall me. All of this over a few hundred dollars worth of damage.

I did not have an good customer service experience at the Auto dept at Walmart Store #02859, I think it could have been dealt with better. I was refused tire service for my vehicle due to not having the proper tool to get the lug nuts off. Which really puzzled me, because they were the one who put the new lug nuts on my tire. Then I was told to go to a auto shop to get the lug nuts taken off, and that they will reimburse me for any costs. I believe this is an inconvenience to me as a customer and very poor quality service. I also feel this is a act of prejudices and it was treated unfairly. I believe this needs to be look at more seriously by higher upper management about the auto repair dept at Walmart store #02859 Rochester, NY, the way they are conducting their businesses.

My husband and I took my 3 year old Kia Forte to Walmart on hwy 38 Lumberton NJ for a routine 3,000 mile oil change on July 16th 2017. I was on my way to work the next morning approx 20 miles into my commute when I heard my car engine making violent noises and shaking. My check oil light was on. I had a gas attendant a block from where I noticed there was something extremely wrong check my oil. He said my oil was extremely low and the dip stick was nowhere near the level it should be after a new oil change. Oil was leaking from my car. I noticed an oil trail from where I pulled in the gas station to where I stopped for the man to check my oil. I called Triple A to have my car towed back to the Walmart who did my oil change. My husband had already called Walmart and assured me they were expecting me. They told me my old seal was left on my oil filter and a new one was put on top of it creating a gap for the oil to leak out.

I usually do oil changes myself, but the last one my wife took to Walmart as a convenience to me. I don't really like to trust my vehicles to any shop these days as the quality and workmanship is non existent pretty much everywhere. It is now time to do another oil change. When I went to pull the plug from the pan, the first thing I noticed is that it was very hard to break the torque on it with a 3/8 in drive. I knew it had been over torqued. I finally got it broke loose but it would not spin freely by hand as any pan plug should. I had to use the wrench to remove it except for the last few threads. Inspecting the plug, I found the threads were galled close to the head of the plug indicating that it had not been cross threaded, but extremely over torqued. This is indicative of an inexperienced tech. About Me - 35 years Aircraft Mechanic/Technician.

So to start off I want to give folks the whole picture. My husband and I went to the landfill in Branson to throw out trash away and as we were leaving a drink spilling on to my purse. I stopped the car and took all important things out and put them on the hood. Afterwards, I gathered up 2 cans of chew, 1 pack of smokes, my wallet, and medication and placed them all in the glove compartment. We never opened the trunk after the trash was put out. So we drove to the Walmart supercenter in Branson, MO and dropped the car off for an oil change. I retrieved my wallet from the glove box and we shopped around while waiting.

During my second visit for oil change, they damaged the oil pan (Was taking the same car to the Toyota dealer for 14 years and no problems at all). A copper drain oil gasket is to be replaced every other oil change according to the standards. But these guys here didn't replace the gasket (to save 30 cents), instead kept putting more torque on the bolt (plug) to stop the oil leak, it resulted damaging the oil pan drain hole threads. Now replacing the oil pan costs around $400 plus towing fee. In addition they left black dirty oil on the floor mat as well as the side of the door!

Do not use. Took Tahoe in on spare. Explained flat was in back. Bought two new tires. Took hours to change after they pulled it in. When they finished they had put new tires the spare and left flat in back of vehicle. They pulled it back in, took another hour to swap new tire and spare back around then when finished the aluminum wheel was all scratched up. Said a claim would be filed and someone would call. Weeks later, nothing.

For 9 years I had my tires changed in other car services and the most time it took was 30 minutes. Had my tires done in Walmart and did rotation as well. Took them about 2.5 hours. There were not special circumstances, no lines, no other cars. Workers walked slower than turtles, most of the time spent on their phones, talking, laughing. They seemed either high, drunk or just plain lazy! The worst experience of my life!!!

On 6-2-2017 I went to Wal-Mart in Lake Wales Florida on Rt 60. I had to get a battery replaced in my car. They replaced the battery in my car and when I went in to pay. I used my debit card but their machine rejected it. The woman working there said she has been having trouble with this machine all day. She said, "Lets try another." When we did it went through. When I got home and checked my account I was double charged. Called the store back they said they would take care of it and never did asked my bank Citizens to remove this extra charge and was told they can't. Wal-Mart had to so I called them up a lot of times and only got a runaround saying whatever to just get me off the line because they really did not care.

I took my car to Walmart on 1900 S 314th St in Federal Way on 6/4/17 for oil change. They broke my oil dipstick and broke something else in my car and the pieces got stuck in my oil tank. They said they ain't going to be responsible for breaking it and to buy a new dipstick and to find a mechanic to pull out the broken pieces. I shouldn't have had to go buy a new dipstick when they was the one breaking it. I couldn't get no service done because they broke the dipstick and some broken pieces of something they broke fell in the oil tank whatever it's called. I will never go to Walmart ever again. They are no good always doing damage to people's cars.

Lawton OK store. Found some very good Goodyear A/T tires that were priced pretty reasonable and they had my truck in the bay ready to begin putting on new tires in a few minutes. I am pretty happy at this point. Return a few minutes later and my truck is sitting outside and the manager informed me because I had one broken lug that it would create an "unsafe condition" so they couldn't perform the service. One missing lug and "five" holding the tire on for over 50k miles and not one single problem. I blew up, got very nasty and went to Hibdon Tires. I should have gone there first but I couldn't pass up on those tires. That was the final issue with this chain, I WILL NEVER SHOP AT WALMART AGAIN. In the past I have only shopped there when absolutely necessary due to other issues but no more. I am in the process of finding a new pharmacist as well.

Today I was at the Tire and Lube area at 7am. I was told that is the time they open. The doors were opened at 7:10 but I was first in line. The tech said it would take about 20 minutes. Well it took over almost an hour and a half. Just for a simple oil change and on top of that they did not turn the light, the indicator light off so every time I start the car the light goes on and it signals me. We will never never go to the Walmart Tire and Lube again. They were very slow also.

Had wife's 1984 Chevy oil change. It took forever. Service tech could not find right oil filter. Every one leaked. They managed to put one on half the size but got it to seal a few miles later. I noticed a big puddle of oil under truck. I thought maybe it was rear mail seal. Had mobile mechanic out for estimate. He said it's the oil filter leaking. Called Manager at Walmart. He said bring it in next day. Told him it would be after 3:00. Topped off oil and headed to Walmart Mineola from Winnsboro TX. Arrived at 3:20. Was told the manager was gone. Come back tomorrow. No way I'm driving another 50mi round trip with oil puking out everywhere.

I got my oil changed at Walmart in Vincennes, IN. With that being said I'm a student athlete at Vincennes University. I got my oil changed 2 weeks before my basketball tournament so I could go straight home on NYE. When I first started my car up to go home, it was making a noise I have never heard before. I called my mechanic back at home, I live 3 1/2 hours away from Vincennes. My mechanic told me to drive my car straight to his shop without making stops. I got to Newport, IN when my car finally died. My car never overheated & it never smoked. When I finally got someone to pull my car to Monticello, I had my uncle look at my car first. He thought it could of been my alternator, radiator or my starter.

After going to Walmart in Brunswick GA, check engine light comes on. Took 2 hours for the oil change being second in line, was promised 1 hour. Haven't figured out what was done to my car. Am retired woman, so car is important but income limited. Wish I had read complaints before I had oil change. Had same thing happen using Walmart in Waycross GA. Had oil in map sensor. Thought maybe different Walmart would be okay but so wrong.

On Monday 4/24/17 I attempted to have the Springville, AL WalMart install four Goodyear tires on our Jeep Liberty. After a reasonable installation time I was told that they had installed three of the four tires but that they could not remove several of the lugs on the left front tire. I was billed for installation of all four tires. Department Manager said, "We don't do mechanical work," and referred me to a local garage to remove the stuck lugs. I returned the next day after having a real tire store remove the lugs in less than ten minutes. WalMart finally installed the fourth tire. My complaint is with Wal Mart management that prohibits local shops from doing their job properly. Calling stuck lugs "mechanical work" is bogus. They should have the tools and training to install tires even when lugs won't easily remove. I won't be back!

I had Walmart in Bluefield Va mount and balance 4 tires for me and after doing so they placed hammer on wheel weights on the inside edge of my alloy wheel instead of using adhesive weights on the inside of rim. While traveling on a recent trip I lost my brakes approximately 100 miles from home and after visual inspection there was only about a 1/2 inch clearance from my rear rim and the rear brake line and wheel speed sensor wire. Due to the inside wheel weight it cut my abs sensor wire and brake line in two causing a complete brake system failure! I almost crashed on the interstate with multiple passengers in my truck and was stranded almost 2 hours from home.

Walmart store, Antelope, CA - Terrible service, under qualified technicians. I went to get a pair of tires for my truck. I was told it would take two hours. I waited almost three. They did not balance the tires and my truck started shaking violently while on the freeway! Some of the washers in the lug nuts were missing and one of the old tires was position incorrectly and part of the thread in one of the studs was damaged. For my own safety and my family's I never, ever going back there.

On March 4, 2017 I bought a set of tires from the Walmart at Hillsboro, Texas. They mounted them, and balanced them. I then took my car to Hill Auto Care to have the wheels aligned. When I picked the car up, the owner told me the right front tire was bad. The car pulled to the right. He had moved the tire from the left front because it pulled to the left. We took the car back to Walmart March 19 and they said nothing was wrong with the tire. They balanced it again and said if that didn't fix it to come back. It didn't fix it. I had to hold the car in the road it pulled to the right so bad. I went back to Walmart March 20, 2017 as they had instructed me to do. Walmart refused to put a new tire on and said there was nothing wrong with that tire although it was already wearing on the edge. The business where I had the wheels aligned assured us the bands were bad in the tire. We need someone to help us get satisfaction.

I took my car to Walmart yesterday (03/01/17) at 11:31 a.m for an oil change, five hours later my motor is knocking and my SUV is running hot. I put coolant in radiator and it stop overheating. Now I am driving again and this time the knock is louder and the car is slowing down on speed. I pulled over again to see what's wrong. I didn't hear anything. So I cranked back up and the low oil pressure light comes on. I contacted Walmart and they said get it told to them and they will reimburse me the tow cost as well refund the oil change. I am stuck side the road with an 65 year old lady who has heart problems. I called AAA towing and I had to get a membership for them to even assist me. I only had like a hundred and some odd dollars. The total cost to the nearest destination was one hundred and fifty bucks.

I took my car to the Walmart in Azle Tx for an oil change. When they were done I was told the threads on the oil plug were stripped out and the car was leaking oil. They also made it clear that it was that way before the service. Well since they also changed the oil the last time it was done then they are clearly responsible. My car is now at a reputable auto repair getting a new oil pan and oil plug and Walmart is paying for it. The mechanic at the auto repair shop said he had another car in his shop with the same problem from Walmart. So STAY AWAY from the Walmart automotive in AZLE TX. They are idiots. I can't add a receipt number as the auto repair has it so they can file a claim against Walmart.

I went to get an oil change from my local Walmart & I was told that my oil change would be finished in about 45 minutes; however 1 hour and 47 minutes later they still have not changed my oil. I was the first person in line for an oil change. The certified workers all left & went on their lunch break and left me there waiting on them to finish their lunch and my oil change. This isn't the first complaint I've had about Tire & Lube. It was 2 PM. Most companies' lunches range from 12-2; I went under the impression that their lunch was over & my oil would be finished. I highly recommend that no one uses the Walmart Tire & Lube services on their car at all because of the horrible customer service that I have received today.

WALMART RUINED MY ENGINE, DON'T GET YOUR OIL CHANGED AT WALMART. Brought my 2014 car to Wal-Mart for an oil change, my car was running great before the oil change and after the oil change the engine started knocking, went back and told them and they said there isn't anything they could do about it and walked away, very rude. I filed a claim with Wal-Mart and their insurance investigator is very rude and laughed at me on the phone. He told me to prove to him that I kept up on the maintenance of the car.

I went to Stafford, VA Walmart auto center on Garrisonville rd on 02/01/17. I been overcharged but not checked all fluid. While driving next day less than 20 miles Engine came, smoke came from car and water started draining from Radiator. I called my insurance and other towing company to get tow. No luck. After waiting for 4-6 hrs, I took cab and left. Same night my pet cat got very sick and have to take her to Emergency taking cab both way. I been calling tow truck and Mechanic last 4 days, no luck. Each mechanic quoting me $900 to $2300 to more, as wanted to rip me off not checking inside issue. Towing company gave me hard time, picked up and drop off at another location in same parking lot. New towing did not find place. I have to take cab both way. Wasted $60 again to locate my car. Towed again got $250 towing bill. And estimate to fix Engine and radiator is $2300.

When the auto tech returned my keys and I paid for tire install, I went to leave and found a big long scrape on the bottom of my truck. I reported it and even had the tech who did the walk around inspection before the truck was parked inside before the work was done. He reported the damage was not there.

I took my 2008 F-150 in for an oil change and tire rotation. Waited 45 minutes in line before I was even able to talk with someone. They take it in. Was told it would take an hour. I walked around store for exactly 1 hour. Came back. Guy that I talked to before looked high. Said they haven't started on it yet! Long story short 4 hours went by. Snuck out of store around the front and walked to the tire and lube and peeked in the window to see my truck. There was a man in my truck in driver seat on his phone. Watched him for 15 minutes just sitting in my seat on his phone. Then he got a lighter out started taking hits off a pipe!

I've been going to Walmart for my oil change for over two years. A few months ago I found out from Walmart that they had been putting the wrong weight oil in it. They had put the wrong gasket on before and didn't put the shield under back on before. And today 1/27/17 after deciding to go back there and went to NTB after pulling the vehicle in the mechanic opened the hood and called three others over. Then the manager came and got me and asked "who has been changing your oil?" I said "Walmart". He said "ma'am we cannot change your oil". He said "they have messed up your gaskets which has cracked your radiator and needs to be replaced."

Went to Walmart in Pine City, MN to get two new tires and against my better judgement I had them change the oil. It took them 2 1/2 hours. I asked them why it took so long and they said they had problems getting the plug out. Well... today when I came out of the gas station I noticed a huge puddle on the ground under my car. I pulled back and looked at it. I was thinking to myself "Is that from my car?" After looking at it I thought "Well that can't be from my car because that oil is black and I just got it changed so it should be almost clear."

Walmart Supercenter Cambridge Ohio Tire Center - Purchased 2 Dextero 17" truck tires.. One was defective and servicemen screwed up spare tire jack. Wal-mart replaced and in exchange for spare tire lift they gave me 4 Dextero tires. Wasn't able to balance correctly. Tire center manager insisted it was rims/frame causing the issue. I replaced front strut assemblies, purchased new wheels and had driveshaft/u-bolts checked as well. Unable to balance tires still. Had a "road force" balance done wherein it showed 2 bad tires! Walmart refused to replace them still. Went to claims department and they refused to replace and pay for my unnecessary improvements. I replaced the tires out of pocket. I have $2600 invested due tire managers deliberate attempt to evade me.

I took my car to Walmart for a oil change. They left the cap to oil open. The second time they forgot to put back the cover the oil can. I learned my lesson. Never again will bring my car there for service. People please check your when they give back to you.

Today I went for an oil change on my pickup truck. The oil change package in general includes several item to be checked including final vacuum on the carpet vehicle. When the associate told me my truck was ready to go and parked my truck in the parking lot I notice my carpet was not clean. I complain to the manager Mr. ** and after he inspected the truck. He told me that they don't do full detail on vehicles. I just replied that I notice no difference in my carpet and it's still the same as when I brought it in he agreed to bring my truck back inside shop to re-vacuum my truck. When the employee doing the vacuum finished on my truck he told me that the reason they had not vacuum my truck was because I had shopping bags inside the truck. I told him the bags were put inside my truck after they had finished with the oil change and had turned in my truck. The employee just laughed off his lies. Really bad service at Wal-Mart West Alton Gloor in Brownsville

We took in our Equinox which requires the synthetic blend 50/50 oil and for tire rotation. The desk clerk did not seem to understand my oil explanation. The work orders we had to do twice because I wanted the tires rotated too? In the end it was done and I asked an older gentleman again about the oil and he said "Oh yes they use it a lot", which they should. Before I left I know I wanted to check it out but the family was waiting. This car with this oil normally is changed at about 5k miles but can go to 7k per manual so at about 4k I checked it and it was filthy more so than it has ever been before and when I changed it, the level it was about a 1.5 qts low. No way is this right. They could not have replaced it and the filter was gritty.

Recently on trip from NY we had to get our tire repaired since it had a nail in it. Took it to the Walmart auto center in Mansfield, Ohio... bad idea. This place took 20 min to check a car in for service with 1 person working. I was told 60 min to plug a tire. After 55 min I decided to go check to see how it was coming along. I was then told they couldn't repair it. I would need a new tire. No phone call to let me know they ran into a problem. So after that and another 2.5 hours I finally got one tire replaced. Guess we stopped at the wrong Walmart. It was ridiculous!

I have recently bought a battery from my local Walmart. Three weeks after purchase car won't start at a local grocery store. I try jumping it from a hand of some young gal at the store. It took a while but we finally got it started. Took battery to the local parts store and they checked and charged it. Said it was no good. So the next day took it back to the same Walmart that I purchased it and they said "we have to put it on our machine and check it store policy". They had it for more than three hours then called me and said "your battery is ready." Well I returned to get it and was told it checks out fine. I reluctantly took it back and told the man what the parts store had said and also showed him the tag the parts store put on it that said it was a bad battery. He told me they just say that to get me to buy their battery.

My daughter took her car to the Walmart auto center in Battle Creek, Michigan on December 5th, 2016. To make a long story short, they changed the oil but didn't tighten the oil filter. All the oil drained out. Her car started knocking as she was driving on I-94 en route to Kalamazoo. I wasn't surprised to read so many other RECENT complaints about incompetence and poor service at these Walmart auto centers. My wife absolutely refuses to use them after they cracked her windshield changing a wiper blade on her truck.

12/03/2016 @ 2:30 went in for oil change, was told 40 minutes. Oil change was finally done at 4:40, two hours and ten minutes later. Definitely not worth the small saving especially when they do not go in arrival order. This Walmart is very consistent with poor service, they should monitor employees. Last month I went there for tires, was told I would have to wait because they were gonna do oil changes which showed up after me. So I went to discount tire and received excellent service and it took them a short time to switch out all four tires. It's worth it to pay more and receive good customer service. From now on I'm gonna pass on Walmart's ** service.

After calling ahead and scheduling a time to purchase 4 tires, I walked around the store for 3 hours before my car was even taken up to be worked on. Waiting was ridiculous and had I known, I wouldn't have even shopped for tires at Walmart.

I ordered tires online through the Walmart.com website and against my better judgment I chose to have the Walmart associates take off the old tires and replace them with the new tires that I had ordered. I left my job phone in the car and realized the phone was missing when I got home. One of the associates had to have taken the phone because they were the only people who had access to my car. The phone has been reported stolen with my job's security department.

On October 22, 2016, I went to the Walmart 00540 973 Highway 90 E Morgan City, LA. Today I spent 2 hours at Walmart trying to get my oil changed. They broke my oil plug. They never told me that they broke it. They told me that I had a transmission leak. I knew that the transmission had just been check. The next morning when I got up to go to New Orleans the van oil light was on. I had to hire someone to take my son to New Orleans. When I got it to the shop I was told by the when they look at it. I was told that no gasket on plug and threads on pan messed up and they had to be replaced. I called Walmart to speak with the manager and to this day the manager will not call me back. I have not been able to file a claim as of yet. I have called AR several times. They have not return my calls either.

On Sunday October 9, I went to the Walmart on Charleston and Decatur in Las Vegas to get the headlights repaired. The first person I spoke to (Charles) stated the person who did the restoration was at lunch. It was 10:00 AM. The person would be back in an hour. I left and returned in a hour. The person was still not there. He (Charles) suggested I try another Walmart 10 miles away. He called and verified that there were 2 people ahead of me, and I would be taken care of. I drove to the location and was informed that they were 5 people ahead of me, and was looking at a 4 hour + wait. Needless to say, I left.

Had the oil changed in my son's three year old car at Walmart, West Columbia SC. The next morning a large oil spot was present on an otherwise pristine driveway. Looking under the car revealed an active leak under at the front of the oil pan, directly under the drain plug and evidence of a large gob of blue sealant. Returned car to Walmart and noticed that the invoice indicated the car had a previous oil leak. I asked the technician that if an active leak was detected, why they would not inform the customer beforehand. He indicated that they were simply too busy to point out any problems. He indicated that the gasket on the rear of the oil pan had a leak although it is clearly evident that the leak is at the front around the drain plug.

So, my mom and I took my brothers car to Wal-Mart to get the oil changed and one tire plugged and one tire replaced. When they came to tell us the car was finished they said "and by the way you have a busted brake line." I said "well how are you going to fix it?" They said "we didn't break it." What??? I said "we drove the car here just find you changed the oil and didn't say anything was wrong with the car? You drove it over and put a new tire on and fixed the other tire and now we have a busted brake line and you didn't break it?" They said "no it must have been leaking or it was already getting ready to break." We said it hasn't been leaking, the brakes worked just fine. They said we had to leave the car there and have their insurance company look at it...

Oct. 18th of 2016, 2:30 P.M. I went to the Walmart at 2150 Chili Ave., Rochester, NY 14624, to have 2 new tires installed on the front of my 1999 Dodge Neon sport. I know you're probably thinking about the year of the vehicle and would not have asked for 2 new tires. So to continue, the installer drove the car up on the lift, had some difficulty with lug nuts and had another worker take off the remaining lugs. The original operator then finished installing the 2 tires. Lowered the lift, put the car in neutral, probably thinking it was in reverse, revved the engine very high RPMS, realizing it wasn't in % reverse, suddenly put it in reverse and still in high speed tried to back up.

Today I spent 4 hours at Walmart trying to get my oil changed. They broke my oil plug. At first I don't think they were going to tell me. They tried to tell me the last person that changed my oil probably messed it up. However, they were the last persons to change my oil. They even tried to get me to drive my car home leaking oil. I wouldn't do it. Then the manager wanted my permission to drive my car outside with no oil in it. I told him I couldn't tell him to do that. I told him I wasn't a mechanic and I didn't know what kind of repercussions that might have. I thought they would push my car outside. However they drove it out. I would not drive it, but they thought it would be okay for them to do it. Now, my car is stuck at Walmart and I have no transportation.

The Walmart Tire Center admits the battery is bad and won't hold a charge. The manufacture date marked on the battery is 8/15. Today is 10/14/16. It has a 3 yr full replacement warranty. THEY WON'T replace it. Furthermore, I waited close to two hours for them to even say it won't hold a charge. The assistant store manager did concede to replace it with a warranty. With the original receipt. Now the interesting thing they're the only store that carries the brand... MAXX Ever Start. Manufactures warranty is a blanket warranty not a store write-off. Am I wrong???

Bought four new Goodyear Eagle LS tires on 12/17/2012 from Walmart and had them installed. Rotated them myself several times and on 10/12/2016, took my car to Walmart to have tires rotated and balanced since lifetime balancing is included. They told me that they would not balance or rotate tires because they were dry rotted. I asked how could this be with only 28000 miles and being less than 4 years old. They said there was nothing they would do. Then said I should replace tires. Another customer who was waiting for his car was also told his tire were dry rotted and no work could be done. Do we see a pattern here? I left with my car and went to another tire shop in town and they rotated and balanced tire and said tires were fine. Went to Goodyear store and they also said tire were not dry rotted. Seems like Walmart is using the dry rot lie to sell more tires. I'll never go back.

In going to get my oil changed the employee asked, "Which one do you want?" I rarely get my oil changed so she starts rattling off my choices. I choose the $29.99. By the time they was done my bill was $50. What!? They fail to tell you. Just because you upgrade you're still going to upcharge. Never again will I use Walmart Lube Center & will highly recommend to my friends not to.

The Walmart TLE is very popular, so it's natural to be swamped on the weekend midday. No reason to be salty to customers with questions. I went to store 0594 to get oil changed. Long story short, Not only did they put in the wrong amount of oil to have my car smoking out, but when I addressed mgt. she was rude and unhelpful. She didn't even Confront the worker to try and resolve the issue. She told me to wait and never came back. When I asked about her they said she was gone for the day.

Went to Supercenter in Natchitoches, LA. Got to two front tires placed on my vehicle February 13, 2016. My grandson was going to work March 18, 2016. The front passenger tire came off the vehicle. My grandson was injured in the accident. He has no job due to the accident. The vehicle was total. Don't have no transportation.

I took my reliable Chrysler 300 to Wal-Mart for a simple oil change when my change oil light was still on I thought it was minor. I drove it that day when it seemed ok but the time after that I drove it not even a mile and the engine locked on me. Mechanic says I need $8,000 for a new engine to be replaced. Piece of ** - Wal-mart didn't tighten my oil cap. I'm such an idiot to even go there!!!

After leaving work I called Walmart to make an appointment to get my oil changed. I have never gotten it changed at a Walmart before. And should of listened to voice in my head. That was July 6 2016. The head guy "D" said he'd get me in ASAP as soon as one of the pickups were pulled out. I waited n waited... pick up was pulled out... there was a customer that came right after me and made an appointment. As I stood there waiting, their vehicle was pulled in!!! Now when I called he said they take no prescription appointments and I know they made the appointment after mine!! So I asked D "am I getting bumped out of the way??" "He said ooh we will get you in." I should of just left then!!! So finally they pulled mine in... they knew I was a little torked. So they especially "D" avoided me.

After Walmart installed 2 new tires on my car I noticed the fender near one of the front tires was pushed in near the door and door was out. I called Walmart to complain. The manager said he see video and call me back which he did. He said he spoke with corporate and they said file a claim with our insurance and he apologize. His statement was the video showed my car was not like that on video and he said insurance company would be in control of case from that point. Insurance company called and gave me a case number and name of person who handle case.

We purchased new Goodyears for our 2012 GMC.... yea never again will I ever go back to Walmart let alone buy these junk tires. They have slits in them, they are separating and getting bulges and have bad vibration. We purchased road hazard. I took it back - they charged me for a new tire, said it has no tread left...really not even 2 months old... These tires are junk... that was a 848.00 waste.

Don't ever get your car oil changed at Walmart Store# 1103 on FM1960 at Walters Rd. I took my car on April 16, 2016, so when my change oil light came, and I heard engine noise on in June 6, 2016, I checked the dipstick and found I had too much oil in my vehicle, and oil drain plug was broken. I took my vehicle back to Walmart and the manager had a technician remove and replace the oil. When this did not stop the engine knock the manager had me complete an Insurance Claim form. I heard back from Claims Management Inc., that Walmart would take no responsibility when they are the only ones who could have made a mistake. Now I have a vehicle that I cannot drive. What should I do?

June 16th I bought 2 tires from Walmart and they installed and it seems good at the time. 2 weeks later one tire blew out. I went back to Walmart and they refuse to honor the warranty. I paid full price to replace it. The tires were not balanced like they charge me for and 3 lug nuts was loose. I called the tire center to explain it and Gabriella, Bill and some other person there don't seem to care. I went in the next morning and have them re-balance it and not one apology and still had to wait just like everyone else when this was a fault of theirs.

I had two new tires installed at Walmart in Wilmington, OH and I was very pleased with how I was treated and in a very short wait. The service manager, Rita, was very nice. The two men who installed my tires were right on it and asked questions to me to make sure they do the job right, which makes me aware that they wanted to do the job right and with me being a woman, it made me feel like I knew what I was talking about. The only drawback I do have with Walmart Tire and Lube is they do not have the equipment nor manpower to align the tires after installation. I have to go somewhere else for alignment. Other than that, my experience was appreciated and for a good price.

Went in to have my oil changed on 6/29/2016, at 7:33am. There was one other vehicle in front of me, that was fine. I told the clerk at the counter I generally get the "PIT CREW" oil change, which basically includes oil and oil filter and changing the oil for $19.88. But I was going to be making a trip to Austin so I decided on the "STANDARD" oil change. It included many other things for $29.88 like check tire pressure, transmission fluid, washer fluid, check battery, grease fittings, check wipers, air filter, vacuum carpet, check all lights, wash windshield. I can definitely say I should have saved my money and went with the PIT CREW because on print out I received of everything that was done I think 2 or 3 things we're actually done...

Simply, they didn't screw the drain plug back in correctly and I lost all my oil on the highway. When I took it back in to complain, the manager was wonderful but the employee who made the mistake was angry that he was reprimanded so when he was told to give me a free oil change, he damaged my oil pan. I know how to change my own oil and opt not to because of time (takes me an hour as opposed to 25 minutes). I do it myself now.

We bought 4 new tires on June 3. On June 23 two of them blew out while driving down the interstate! There wasn't anything in the road even the driver of the tow truck looked and said there wasn't anything. We took the tires back to Walmart for them to look at hoping they would replace them, but they said we must of ran over something because the rims are bent. They act like we are lying about it which we're not. We have used Walmart for years but I can no longer recommend them after this. Just be careful if you're driving on tires from there since ours didn't last even 30 days.

The Walmart I went to was in Warner Robins Georgia just off Russel. I wanted them to move my back tires to the front and the front tires to the back. They said they could not do that because the tires was worn. The tires still had good tread on them... but they wanted to sell me new tires is why they would not move them for me so I had to go home and do it myself in 90 degree heat and I'm 71 years old. When I do buy tires it WILL NOT BE FROM WALMART!