Walmart Auto Care Center Reviews

Made appointment online to had my oil changed in a 2002 Grand Cherokee Jeep. Filled out car information online. Walmart issued an appointment date and time. When I arrived for my appointment they said they to not carry the manufacturer recommend oil for my standard Grand Cherokee Jeep. This model Jeep is one of the most popular models. They should have not made the appointment in the first place nor did not so any remorse for error in making the appointment.

I came in 4/19/25 because I found a gash on my sidewall of a brand new tire so I brought it in for road hazard. Arrived 1040 am and service said it started at 1231pm. By 130pm I had not heard anything more so I went to the desk to inquire. The service person told me they canceled the job because it was missing 1 lug nut but no one thought it pertinent to inform me of this? Just left me hanging for hours on end. Then they had to redo the ticket putting me at the end of a long line of cars some of which I saw come in after mine. As of writing this review, it has been another hour and my truck is still sitting in the parking lot. This is pretty much the way things are in Tennessee as a whole, poor service everywhere. The south will never rise again. Glad I'm from Chicago. Guess I'll have to go back.

Walmart on West 57th. They do bad work on your car. They spin cookies in your parking lot testing out their tires. They did not honor my coupon $20 off and they were standing around talking a lot. My car took over two hours to get two tires put on. It is bad business. Will never return here. We never do business here. We never do nothing at this location again that is not proper work And protocols there. People here are lazy and do not like to work. I am my GM. I run three successful businesses and I do not act like that or my employees do not act like that.

My experience was excellent, low cost and excellent service. My mechanic was Clive at Congress Ave., in Palm Beach County. The price was the best anywhere and the service was excellent! I bought tires, and although I read that they add extra charges, that’s because Walmart charges separately (cheapest anywhere), for mounting, balancing, and air stem. Basic price is $18 per tire! I guess some think they get that in cost of the tire?

I purchased 4 new tires last week from Walmart Auto Center. After 3 return trips, over 8 hours of waiting, and $600 my truck shakes and drives horribly. It didn't before I took it there!! I was told by another tire company that the tires are all out of round and bad tires. The manager at Walmart said they couldn't replace them because they'd been driven on. I guess they expected me to carry the truck home on my back. So, now I will have to spend another $600 a week later for tires from somewhere else. Horrible experience and money wasted!! I will tell everyone to NEVER take their vehicles to Walmart for tires!!!

I called and made an appointment for new tires. After, waiting almost 2 hours, the technician removed the old tires. He then put them back on. He proceeded to inform me, my nuts and studs were stripped, he couldn't work on my vehicle. When I questioned as to why he took them off and put them back on, he got hostile and asked me to leave the premises. I asked to speak with the manager, as this employee had damaged my vehicle. The nuts and studs were fine on arrival. They proceeded to call the police and have me banned from Walmart. Do not take any vehicle to Walmart for anything automotive. They have a bunch of incompetent children working there and will damage your vehicle, then blame you.

Went in for wiper blades. Their sizing books were torn up and scattered throughout the isle. One book was missing the page I needed, the other book thankfully had it. Grabbed my blades, but wanted to do my due diligence and ask if an employee could confirm. The man that helped me wasn't polite, told another customer looking at the same book I checked he would "shove her out of the way" to look at the same information I had already looked at. Very embarrassing for everyone involved. Bought the blades and what do you know they don't fit. At least I learned not to trust this particular auto-center - the one in Klamath Falls is superior.

Took my vehicle to Wal-Mart TLE for oil change... They overfilled my engine oil capacity nearly DOUBLE, which has caused severe damage to the engine. All Wal-Mart has done is avoid taking any responsibility whatsoever for what their incompetent employees have done to my vehicle!

Do not take your vehicle to Walmart Auto Center. They will damage your vehicle and not compensate you for repairs. I recently bought tires from Walmart at a cost of over $600. While there, I decided to let them change the oil on my 2021 Audi. Instead of draining the oil, they drained the transmission fluid. After more than two hours of avoiding me, I confronted them, and they admitted what they had done. The manager, said they were not able to refill the transmission fluid and the car needed to be towed there. He said Walmart would take care of the cost of towing and all costs associated with refilling the transmission fluid and oil change once at Audi.

Ordered tires from Walmart.com to be installed at the Walmart Care Center. Long story short, ordered the wrong size. I had to return them myself (Walmart.com). Got them from a third party tire company. Almost 3 weeks later (tires returned and signed for) I’ve only gotten a refund for 2. Priority Tire in Texas is saying Walmart is not letting them issue a refund for the other 2. Walmart is saying I have to get the refund from the tire place. Huge runaround for $315.00.

Went there for oil change and have a headlight and tail light put in. Said thay call me and I have no missed calls. My trunk would not open. I went straight to my car, put the key in and like always my trunk opened as soon as I turned the key. Well said my headlight would come out either. What a sorry bunch of tech. Will be telling everyone about this.

I bought a battery at Walmart about 2 years ago. I have had it checked at other automotive stores, and it checked bad. The Walmart "tech" claims that although the battery checks way below the specified cold cranking amps it is still fine, even if it barely starts the vehicle.

I scheduled a 7 AM appointment at the Walmart Automotive Center on 31st, but by 7:15, the shop was still closed, and I had to call to find out what was going on. When I finally got in, I was told they couldn’t replace my tires because my bolts were supposedly cross-threaded. Frustrated, I went to another shop, where they immediately pulled my car in and removed the bolts without any issues—clearly, they weren’t cross-threaded.

I bought tires at Walmart and only got 14,000 miles out of them and they are refusing to honor the warranty because I don't have my receipts from all the times I had them rotated. I think they have their computer systems set so they don't keep the rotation information so they don't have to honor their warranty. Whoever heard of Brand new tires only getting 14,000 miles. They won't even rotate them anymore because the tires don't have enough tread depth!

Called to see about getting tires put on my and got negativity right from the start. Man told me it depends on how soon I get the car to them. I drove to straight up to the service center and then he told me he couldn’t write the service ticket because he only had one person working. He could be told me that before I drove up there. Bad, negative service center that acts like they don’t want your business.

The Escanaba Walmart has the worst automotive department that I have experienced. Wouldn’t change my tires because I had a bad tie rod and even told them ahead of time. They wasted a ton of my time telling me much later they can’t do it. They should have been straight from the start. Had another car not even that old. Same thing except they claimed the frame had a hole. It was not a hole it was a rust spot. Another time I go there and they say I need to make an appointment. I try making an appointment and they tell me they don’t do appointments. What is going on with this place? I never had any problems whatsoever elsewhere. Pomp’s in Escanaba is the best. Walmart is the worst place for auto repairs and I wouldn’t recommend anyone to go there.

On 12-9-24 my son ordered a set of tires online from Wal Mart. They estimated Tuesday to Wednesday arrival at cool springs store Franklin TN And they agreed Wednesday aft 3:00 for appt. Wednesday morning they texted that the order was cancelled. No explanation. My son called immediately and they said no worries the tires were here and could we come to install tires at 10 Thursday morning. I the dad arrived at 10 Thursday morning. The first desk clerk was not helpful and said he couldn’t find the order. Then a woman passed by and said she remembered it from yesterday But they had to find someone else to verify everything.

It is true that the cameras are reviewed but that is if they have cameras. Usually if they do they are out of date and in spots that won’t see what’s happening. The techs are not given the proper training to work on vehicles. The basics are messed up on vehicles on a daily basis.

I went to get an oil change and they only had two cars ahead of me. They told me it would be a two-hour wait. Really? Two hours. How long does it take to Change oil in one car? I told him I was going somewhere else. Every time I go there it’s a long wait. I think they lie because they don’t want the extra work. This is at the Walmart In Cypress, Texas at the corner of 290 and Cypress Rosehill.

I had a 3:30 appointment for an oil change at the Monument CO Walmart. When I arrived at 3:15 there were not any other cars or trucks at the "service" center. I thought, "Oh good, maybe I'll get out of here a little earlier?" At 3:45 my car had not been touched, and no other cars had come in. The bays just stood empty, with the "service technicians" standing around talking. So I reminded the lady at the desk I had a 3:30 appointment. She did not seem too interested. By 4:00 the situation had not changed at all. I retrieved my key and left.

If it would be possible to rate this zero I would be. I went to the auto center and the Conway Walmart for a routine oil change. Was told that it would be about 30 minutes so we went inside the store to eat Subway while I waited. I was supposed to get a text when it was finished and after 45 minutes no text. I went to the auto center to see the progress and the car had not moved. So I decided to shop a bit longer and after an hour and twenty minutes it still had not been touched. At that point I just asked for my keys back. That is absolutely ridiculous for an oil change. When I got home and after 2 hours from when I signed in I got a text telling me that they had started my service on the car that I had left with and that was sitting in my driveway. Lol. They are definitely lost and confused there. Like I said if I could give them a zero I would. If you value your time and want someone professional to work on your car, avoid the Walmart auto center.

On 10/12/2024 I went to Walmart auto center for oil change in the morning, in afternoon, I found oil leaking on floor. I called Wal-Mart auto center. They told me bring back the car, they can look at. Because it already was late afternoon, I scheduled next day to oil change again for checking. Next day I brought my car to them, after checking they told me there was oil leaking from oil plug, but they did touch oil plug, what they did was they used a machine sucked oil out and put new oil again. The fact is there is oil leaking after oil change. But they denied they touched oil plug. They told me to go to Pep Boys or Lexus Dealer to fix that.

Oh yeah had appt. I ordered online, made appt...got there for appt. Stupid and playing dumb took over. All they had to do was scan the bar code on my phone which there were supposed to but did not. Seems they didn't want to for some reason. I'm thinking they're committing fraud not from Customers from the company itself! Canceling transactions which they wanted to do to me. I told them, "No you're not Canceling the transaction I already paid for!" Walmart auto store workers do not like online appt. And are taking advantage of it for their financial gain!

I needed tires for my VW Beetle so I could go on a vacation before summers end. I ordered a set of 4 tires online and prepaid the installation and for discarding my old tires plus tax. I made an appt and waited. The day before my appointment I checked the status of my order and it showed that I had cancelled my order the same day I made it but the funds had been removed from my account. All Mohammed could tell me at online customer service was it was a glitch. My money would be back in my account in 10 days and if I wanted tires I would have to reorder them.

Bought a new set of tires. Included in price is lifetime balance and rotation. Go in early in the morning, no customers are there yet. I check in and 3 cars check in after me. Now I am behind everyone else. Ended up checking out and leaving without my balance.

Never getting my vehicle service at any Walmart again!! Especially in Thibodaux, Louisiana. They took TWO vehicles before me, because they paid them extra. Yet, claimed they had an appointment, when I was out there next to them, as the old man complained. Poor service. Walmart is a joke!!!!

Took my car to the Clovis, CA (Shaw Ave.) location for an oil change because I was tight on time and needed to get it done quick. Sure wish I would have checked these reviews first. They overtightened the drain plug and cracked my oil pan in the process, then claimed that it was already leaking (which it wasn't). Now I'm out almost $450 to replace the pan.

Walmart Automotive in Randleman NC doesn't care about their customers or take any accountability for any mistakes they make while doing your vehicle. They didn't tighten back up the bottom piece of the under protection after an oil change and oil flush and it ripped up and fell off and they are lying about it. No matter what errors they make, they will take no accountability for it! They lie and say they review cameras and it's a huge lie. Don't take your car there even for an oil change! Anything they do wrong, you are on your own and they backup the employee and don't care about the paying customer! They honestly don't care about the customer!

Horrid service, horrid workers, no help, they have staff that don’t want to work - management does not help. Walmart.com not helpful. They don’t care, they don’t support you will loose your money, time, and peace - time to go to a real mechanic, not these hacks.

Walmart oil change is just a joke. Appointment at 11 am, got it in at 12 pm, popped the hood and no one on my vehicle for over 20 minutes. They started working on another vehicle that just got in. This is not the first time. Last time I had a tire replacement, I had an appointment and they did not get my vehicle in for 2 hours.

The automotive department at the Charlotte MI Walmart have no knowledge of cars or how to service them properly. Instead of informing me I had a cracked lugnut they proceeded to try to get it off, completely ruining the rim on my car. They claimed it was torqued too tight before. However it was clearly seen how they leaned on the bar to break the lugnut loose. Instead of coming or calling to talk to me they broke it off and then told me they couldn't help me get it off at all now and to come get my car.

Their service center is an absolute disaster. The hack not a tech but a hack that was assigned to my vehicle to care less about other people's property. I was in the Lisbon location, once the vehicle was inside to have an oil change and four tires balanced and rotated. They initially bring the vehicle back and they rotated the tires they didn't balance them. The need to take it back inside because he can't follow basic instructions. The manager had to assign a second person to help the hack who didn't know how to use a tire balance machine.

Extremely incompetent Walmart Auto Center personnel, charged for services not provided, falsified paperwork. I requested personnel, including management to please be very careful not to overfill crankcase with oil. This is damaging to engine. Very difficult to communicate with personnel, I don't speak/understand Spanish, People who changed oil didn't know how to read oil dipstick, I checked oil level before leaving and "yes" one QT over. Manager had to drain one QT. Do not trust Walmart personnel, they could damage your vehicle.

The tire center put two new tires on. Messed up my lug nuts. Messed up my wheel studs. Messed up a hub and two tire sensors and they still haven't called me back. I will not be back in to but I have it them do anything to my truck again.

Wal Mart Auto in Sioux City, IA broke the oil pan in my leased 2021 Subaru Ascent during a routine oil change. They had it towed to the local dealer. Will take 4 weeks to repair. I have been without a vehicle for 4 days now without a replacement vehicle to drive unless I pay for it myself.

Wasted 2.30 minutes to wait for oil change and still first car in line not done yet. I left with frustration, they are terrible just sitting and passing time. Snails would move faster than these folks.

I have never witnessed an apparently called ”maintenance tech crew” at Walmart of course, be so, I mean SO LAZY that every single customer in the waiting room is either cursing on the phone or literally pulling hair out their heads because they have to call and make arrangements for kids/family, etc. Due to “techs” taking an hour to almost 3 hours longer than expected. Nobody gives a crap and I mean that it is insanely unprofessional environment. I’ll end it with this. I purchased a high mileage oil change $54.88 and a top treatment that had to be done prior to oil being topped off for $12. I was told by tech and Supervisor.

I sat on hold for 2.5 hours waiting for someone to answer and that's not including the multiple times they hung up on me. By the time someone answered and scheduled an appointment they were rude. When we got tires they were poor quality and installed wrong. Will never go back.

Made an appointment to have my tires rotated. The employee informed me I needed an alignment. I informed her it would be foolish to do an alignment with tires that didn't have much life left in them. She agreed and said I needed new tires. I told her I wasn't interested in new tires. She informed me it would be against store policy to rotate the tires because of the wear on the tires. I asked the manager to show me the policy. He fumbled and continued to look at his computer screen for several minutes. I informed him I had purchased the tires at that store and wouldn't be back. I went to Farm and Fleet, paid $16 and got the tires rotated.

I bought 4 new Primewell Valera Sport AS tires from Walmart.com on October 29, 2023. Had them installed at a Walmart Auto Center in Myrtle Beach, SC. I found out they did not install them correctly, as they did not inflate them to my car's specs WHICH ARE RIGHT ON THE DRIVER'S SIDE DOORJAMB AS IT IS ON EVERY VEHICLE. 10 days later, I got a "tire pressure low" light on my dash. Went right to the Old Bridge, NJ location which was opened the latest and was the closest. I went inside to request that the car's tire be looked at (put on a lift), fixed and inflate them as needed. Female employee denied my request, told me to come back the next day, and had a tech put air in my tires. Light went off but I was wary of the issue.

August 2022 I went to Walmart at 5010 N. 95th Ave., Glendale, AZ 85305, phone number 62387200584 a new battery and four new tires. I recently had the battery replaced a year later as it was still under warranty. My tires are still under warranty and I expressed on 20 October that the tires were concerning. The gentleman that assessed my cars on that date stated that the tires were in great condition. I made him aware that I had went to brakes plus and they to had concerns about the tires. I called the same store on November 18 and spoke with ** who stated that he was a manager in the automotive department. I expressed my concerns and he told me to bring my car in and that they will take care of it.

ZERO STARS. I have to add at least one star to be able to post this WARNING. Do not take your vehicle to this shop on Delta Shores in Sacramento!! They broke off two of my tire pressure sensors in the rear wheels when I took in my vehicle for new tires (the first change on a fairly new car). They did cartwheels trying to tell me they were already broken off. WHAT? My car would have to have been in t-bone accidents on two sides to break those off. They even tried to convince me the sensors were "rounded and smoothed" because they were rolling around in the wheel. WHAT? They are designed rounded and smooth and show no damage from rolling around. I would have also heard two broken sensors rolling around.

Automotive products are not as advertised. The Walmart "Online" products are numerous with many requiring a specific detail; such as the year, make and model of a vehicle. The product I searched for was very specific; shock absorber/struts for the rear of my vehicle. The products were available and 'also' found on other company websites; the Walmart "Online" price being the best for the same (exact) product. The products were ordered and delivered on time. The products were found to be simply thrown into a cardboard box. No receipt, no warranty paperwork, no instructions, NOTHING.

The oil & lube department at the Quincy, IL Walmart gives VERY POOR service. On 8/27/2023, they were telling customers that they would have a 4 hour wait. During this time, 3 techs were standing around with only 1 vehicle in the bays. Been here since just after noon and the time of this review is 4:21pm on 8/27/2023.

Yesterday I stopped by Walmart to get my oil changed which I do about every 5000 miles as I run synthetic (car will only take it) and price is usually best. Place had no techs or compressor so shut down. This afternoon I called to see if up and the clerk (this clerk I have no problems with) told me that syn oil change was 48.88. Thinking this was all inclusive as the 80 dollar changes in past were I ran quickly into town to have it changed. While trying to find band aids for wife in storm the clerk changed and when I returned (I was never paged) and the bill was 70.05. I did asked to have the air filter changed thinking that was about 10 dollars as in the past. Instead he put in the ULTRA 1125 air filter and charged me extra for an oil filter off the shelf (no pages) had been included in the 80 dollar price.

I waited over 4 hours to have 2 tires (front) renewed and fitted. Asked if I could go home and return and was told no. There was only 1 person doing oil and tyres so don't waste your time waiting around

My husband went in looking for LT tires for his Dodge Ram 2500. The manufacturer specifically listed LT in front of the numbers. Walmart told him that wasn’t necessary and put passenger tires on plus charged him for tire disposal when he took the tires with him. They never answer the phone and there’s never a manager present. Called corporate and hoping they’ll fix their mistake before the tires blow.

I went in for a high mileage oil change in November, but starting this month in March, after missing my routine oil change for about 2 weeks, my car‘s oil is black, my car is hesitating and struggling to accelerate. It also has a rough idle and it’s making weird sounds. I went to an actual mechanic and they explained to me that the Walmart “technician” didn’t fully drain my oil and that they combined used oil that was already in my engine with refurbished oil. When I went to Walmart and told them what happened to my car at THEIR expense, like many other people said, they just look at you and say there’s nothing we can do.

Got ripped off walmart style. Unauthorized specials added to bill. Not accepted at all. Never to go back for any vehicle repair or service. I will be posting this many times. Delinquent looking crew and cashier.

So there's a long story in here that I will try to sum up, Anytime I call Walmart corporate office they say Market manager will call me but they never call, I'm stuck in the hot sun with my children in the car because Walmart sold me a faulty battery that's the wrong size, the store manager Brian at Collins rd Jacksonville FL, yelled at my elderly mom, he made us leave after I confronted him about disrespecting my Mother, he refused to fix battery, the managers know that corporate isn't going to do anything so they literally get away with treating people badly, I'm fed up, if it doesn't get resolved I will hold a press conference.

I was on my way back from a business trip in north Missouri when my car suddenly started shaking all over at speeds over 60 mph. At one point during the trip back I experienced what seemed like a rock bouncing around my drivers front wheel well and my car started vibrating. Thinking I had lost a wheel weight (factory tires and wheels) I stopped on a Saturday afternoon at Walmart in Moberly Missouri and told them my problem. They agreed I had probably tossed a wheel weight off. They had me in and out in little over an hour. Sure was glad they were there. Car is driving silky smooth now.

This is the only Walmart that has issues and I've been around the world just this in paticular walmart that has issues. First issue- the person I was with didn't pay for something in her shopping cart. Lp came to her literally stated he was a federal agent and she needs to come with him not me but her however I'm not going to let a women walk into trouble so I went with doing so we both got band from that place. I called corporate explained what occurred. They said they are removing band and I won't be trespassing if I chose to go as I did nothing wrong. So if we make a mistake we pay for it whether it is by legal or walmart itself But what about the mistake lp made Impersonation of a federal agent and putting their hands on a customer illegal lp can not touch you federal agent can.

I took my vehicle to the Rutherford location so that I can shop while getting my oil changed. We were driving to Virginia Beach for my children’s Spring break. Well the next day after the oil change, my check engine and service park assist light came on. Took it back to Walmart and they made every excuse and never did anything to rectify the situation. I then took my vehicle to be inspected by a mechanic and was informed that my 02 sensor had a lot of oil on it and was damaged. I contacted Walmart’s corporate dept and have yet to hear back from anyone! So upset!!! Our trip was delayed and I spent unnecessary additional money!!! My vehicle is not old at all!

I used to take all my vehicles to Walmart for their oil changes due to the convenience, but for the past year of 2021, and so far 2022, they have made me wait for almost 2 hrs for a tire change and/or oil change each time I’ve tried get one done, and I say tried because I always end up having to leave. The first time I even had an appointment! The employees act like they don’t want to work when it’s a little cold outside and they attempt to discourage you about leaving your car with them by telling you the wait time in hopes that you say never mind. Now if you leave your car after their warning they will literally let it sit there and won’t work on it for HOURS! I guess to just show you that you should have listened, smh. I won’t take any of my cars there from this point forward. It’s a shame because I was a loyal customer, and they can fact-check that by just pulling up my name in their system.

Do not bring your car to this Walmart. They hire very bad mechanics that will destroy your car and blame you if complain about it. Beware. They have stripped my oil filter cap, didn't put screws in plastic under my car, new leaky battery of acid which I only had for a short time, sold me a bad tire which bought 4 new ones from them and one was bad, didn't balance tires correctly, so they told me to not come back. Instead of hiring good mechanics. I have gave them a lot of business too. So beware, they can do it to you and your car too.

Got oil change. It leaks and was overfilled. Returned to be told I didn't know what I was talking about. 5 employees all told me incorrect procedure for checking oil and refused to do it properly resulting in an overfill of oil. And they are still refusing to check the oil to manufacture guidelines. They insist that you do not check the oil on a cold engine and don't wait for 5 to 10 minutes for the oil to drain down.

In March 2019 I purchased 4 Radar tires from Walmart located in Ormond Beach, Florida. After less than 16,000 miles two of the tires needed to be replaced due to metal bands inside the tire/s was determined to be nonroad worthy. Though the tires were sold with a 45,000 mile warranty, the manager in Automotive inspected the tire/s and advised me all 4 tires needed to be replaced at my expense. If you as a buyer needs tires for your vehicle, avoid this location.

I took my vehicle to get an oil change, new oil filter, and an air filter. After 2 1/2 hrs waiting, on my way home my check engine light came on. Now I have to pay to get a diagnostic test done, before they make themselves accountable. Test has to "prove" it was their fault per manager, Mr. **.

Had to deal with Walmart in Panama City Beach with friends for a week-long vacation and upon needing assistance with oil change, tire, and review of the cooling system to address overheating, they took 2 hours to see us with no one else waiting. Service staff weren't professional and provided incomplete service, requiring us to go another place.

I would recommend this auto service for continual follow up of required preventive maintenance on your vehicle, great pricing on tires, tire rotation, oil change, light replacements and a myriad of other services that need to be done regularly but at a very reasonable price. They do not do major auto adjustments such as brake installations, wheel alignments or engine repairs. However, their basic vehicle up keep services are great.

I took my car in for a deluxe oil change. They took way longer than they said it would be (20-25 minutes ended up being 55 minutes) and then they didn’t even do all that they said they were going to do. I’m not sure what the problem was because they weren’t even busy. Maybe it was a new mechanic (?). I might possibly give them another chance, but my first impression wasn’t very good.

I know you go to Walmart for groceries and your essentials. Now you have to rush off to a shop to get your oil change and tires. Guess what, you can do it all at Walmart. Most of us do not know that Walmart offers the best service as a relates to routine maintenance on your car and the tire sales service. You can also add a protection plan on your tires that is the best in the industry. And like Walmart always does timer for time it’s going to be the best price. No my last name is not Walton And I do not own stock in Walmart but these guys treat you like family and you can do your shopping while your car is being fixed. This saves you the most valuable thing in the world, time. Also it saves you money.

They were reasonable and efficient. They gave a accurate estimate. They finished the job in a timely fashion. We Did not need appointment . Would use services again if the need arose.. Easy to work with and no hassles or delays.

Always affordable and always makes sure fuel filter is included in all oil changes... Also checks all fluids and air pressure in tires.. and they always do a fluid check to make sure you're not low..

Two days ago (Friday) I went to Walmart (in Hewitt, TX) with my car for routine maintenance. When they finished replacing the oil and filter, I went straight back to my house, also in Hewitt, TX. Today (Sunday) in the morning I went out and didn’t realize that the floor of my garage was full of engine oil. On my way, a light in the car dash started to turn on, and a message saying that the car had no motor oil, and to turn off the car immediately. I arrived where I was going (close to my house) and called my husband.

I went there for a high mileage oil change. I'm not mechanic so idk what they did wrong exactly but all the oil wound up leaking out of our car and they say they did nothing wrong, store will not even call us back. The AAA mechanic that looked at our car ended up towing it so that Walmart could fix their mistake. I now have NO car to get around. Cannot get a call back, and my engine has completely locked up so the car won't start. Terrible customer service. NO integrity or accountability and they treated me like I was dumb because I do not know about oil changes. DO NOT TAKE YOUR CAR HERE. IF THEY MESS IT UP THEY WILL NOT FIX IT.

I took my vehicle for a oil change and now my vehicle is throwing a lot of oil. It was not doing that before. The oil is coming from the oil pan. I took the vehicle to Midas to get an estimate and they said the oil pan has a hole in it.

Went to the store today to get my tires balanced and they told me my lug nuts were too tight and they could not work on my car. I paid for lifetime balance. I offered to loosen them with my factory tire wrench and they say they can't touch my car if I do that. Wal-Mart employee said I could not bring my car there if I wanted my tires balanced I would have to bring them one at a time. I get home and my tires are torqued to 85 foot pounds which is exactly what the cars Manuel says. They were rude and lied about everything; do not use Walmart for tires in Winfield they're not what they used to be.

This is about the Auto Center only. The rest of the store is OK. Very disappointed in management and policy of this one. Bought tires @ Walmart.com and scheduled installation. All sites including Toyota, Cooper Tires, Tire Rack, etc. and theirs when I purchased confirmed they were a fit. After driving 30 miles for my appointment it took them over an hour to say they couldn't mount them due to the factory tire size on the door jamb was different. First the manager overrode the mechanics and said we were good. But 45 minutes later when I check up the manager sided with the mechanics because some vague reference book they had said the size I had showed on aluminum wheels. I guess Sears missed that 8 years and 60,000 miles ago with the same size tires as purchased, even though they saw them on the vehicle.

Very slow and lazy workers. More than one hour waiting to change two tires. Just one more car in queue. I stop doing the oil change for the same reason. I canceled the order. Tag ** 12/28/20. CLOSE THIS DEPARTMENT.

So I went to Walmart Tire & Lube express in Plainfield, IN yesterday and was told it would be about two hours for them to replace it. It ended up taking about 4 hours and there were many mistakes made. First between multiple employees they had a difficult time referring the correct battery for my car. They told us about 4 different battery types that were all wrong until I had to go outside and take a photo of my actual battery to set them straight. They also didn't know that the battery install was free when I buy a battery there, so had to correct them on that too.

Bought 4 new tires from Walmart a few months ago. I got the Road Hazard warranty on all of them ($40 extra bucks). Had a flat after picking up a nail. I was on a bridge when it happened so I drove off the bridge and parked and put on the spare. Local Walmart didn’t have the tire in stock so I had to order it online. They looked at the tire and tried to repair it but couldn’t. They told me it would be covered under their replacement warranty and that I’d need to order the tire online and would get reimbursed when the tire came in and was installed.

On November 3rd 2020, I, Agustin **, went for a routine oil change with my work vehicle at my neighborhood Walmart. They destroyed my car, resulting in a 3,500$ repair cost. After waiting a week and a half trying to keep it a quiet issue, they finally filed a claim, stopped paying for my rental. And still treat this issue with no regard. I wouldn't get a tire rotated there.

Website says hours are 8-5. Wouldn’t open 'til noon, they were rude and refused to assist me. 5 people standing around doing nothing but still refused to assist me. Loss of customers because of this. Ugh.

I took my 2015 Kia Soul to Wal-Mart tire and live in Hendersonville, to have my tires rotated on 10/15/20.The attendant I noticed sprayed sanitizer inside of my car before they took it inside to rotate my tires, I didn't think much of it because of the virus hitting our country. When I got home I noticed that my steering wheel and dash was faded out bad. I I tried to used Armour all on it to see if it would come off, but it is permanent. I am guessing the sanitizer had bleach in it, plus the person that rotated my tires left his used vinyl gloves beside my center console. I have tried to call several time to talk to the store manager, but I can never get him to pick up the phone or give me a call back. I am looking to talk to a lawyer now about a lawsuit for damages.

In January 2020, I went to my local Walmart for an oil change. Been doing it regularly for years actually. I prefer a brand of full synthetic which Walmart does not carry in their auto service line up but does sell in their store. So, I purchase the oil FROM THEM and get a standard oil change using the oil I purchased FROM THEM. So, I dont use their stock oil, I pay $26.00 for the synthetic and $19.88 for the change. I've done this for years except this last time, I noticed a $9.00 extra charge! Asking about it, I was informed there's a "Pouring" fee for pouring the oil I purchased FROM THEM into the car. I complained to the management and to corporate to no avail. Just despicable!

How can you go wrong with having your oil changed or tires rotated while you shop. Been using them for years and have gotten great deals on Goodyear tires too. Very easy. Just show up most Saturdays and they got the car in right away. 20 minutes later I have my groceries and they hand me the keys to my car. Plus you never have the hassle of the big shops trying to sell you shocks.. exhaust systems...or needing a new transmission BS! They even double check the work and put marks on the filter and drain plug showing it was looked over before they were done.

Back in February I bought two tires from Walmart and bought the road hazard. Covid-19 hit and Walmart shut down all their tire and lubes, I got a screw in one of my tires and I called them and they told me to bring it up and they were still doing road hazards. The employees were very very friendly and they patched my tire. I drove it home, 8 hours later my son went to get into it and the tire was flat. After having such a disastrous first repair job, I took it to a different location and got it patched. I called Walmart to see if I could be either reimbursed for the road hazard or get reimbursed for having to pay to get my tire fixed.

I got 4 new tires 3/1/2020. I bought the warranty for road hazards. There was a nail in road, coming out of apartments onto main road, over the train tracks my tire popped. Called Wal-Mart and stated their auto center closed and nothing they can do. So Discount Tires helped me out free of charge, gave them $15 tip. Now again 6/18/20 that same tire flat and called Wal-Mart and said still closed and I asked who I could CALL and the lady was very rude saying "WHO WOULD YOU CALL". I'm pretty pissed off, I have kids and its rough right now, especially financially and thats the answer I get. All the money I spend at Wal-Mart and I get no HELP.

I did extended mile premium oil change (full synthetic), the top level in their option at Walmart (5405 S Rice Ave, Houston, TX 77081). After the oil change, when I read the repair details they were putting $1.98, basic oil filter. The technician responded, that was the standard oil filter they put in every oil change. Another technician replied that the basic oil filter was not compatible with the synthetic oil change. I had to go there next day, pay additional $10 and wait 2 more hours to put synthetic oil filter. I did not expected Walmart cheat thousands of customer putting incompatible oil filter. That was my last oil change at the Walmart, I raised this issue to the Walmart headquarter but don't know if they are still ripping the customers.

Wal-Mart Automotive Madison St, Webb City, MO. They are always really nice and helpful people but I really get irritated when I have my tires worked on they always switch out my nice Nissan tire valve cap cover with the silver green and yellow emblem with an ugly black one that doesn’t match the rest of the tires. I guess they collect these or something. I called them out on it the first time and they knew exactly where my tire cap covers were and corrected it for the second time I forgot to check on it and then when I called right back of course they could not find it anywhere. Not cool.

Walmart has some "old" school service personnel. They're not up to speed on the newer cars and variations, so the person going to Walmart must be watchful and be ready to "coach" them on oil capacities, how to start the car etc.

Every time I go to Walmart to get my car serviced, I always get greeted by my first name, my type of automobile, and welcomed back with open arms. They always look for ways to discount my service invoice to decrease my bill every time. They always make sure I get the parts I want not only what they provide to sell to me. Very Impressed with them. Thanks.

Great customer service! Great pricing! Somewhat speedy service but could maybe be a little faster! Other than that getting an oil change is pretty cheap and timely! Would definitely recommend anyone to get great deal and great service at Walmart!

This was in Portland Texas. It varies greatly depending on location! Many things are better with service workers in Portland TX. Most of the service workers are polite & engaged in whatever the task is they are working on.

I guess the saying you get what you pay for applies when getting car serviced here. It was cheap beating many other companies' prices, but customer service was not the best as well as how helpful and courteous they were. Wait time was about average. Overall, you can't complain when compared to the price. 4 star overall.

I like the fact that most of the time, I can get in and out quickly. The staff is straight to the point. I wish they let us know more if they notice anything wrong. I like that they are open a majority of the time. You can shop while waiting for your car.

This is the best price for a Dodge Diesel Oil change. They are fast and get it done correctly. Only problem was the oil change person was using a Metric wrench and not a SAE wrench to loosen the oil plug.

Very clean and organized service. Fast, courteous, friendly and affordable. Called and they scheduled an appointment for my truck to he serviced and gave me the exact details and the process to take place.

Service was quick and very detailed. Check was awesome with cashier went over what services were performed and was very polite and thanked me for shopping Walmart. He also checked out my other purchases and held the door for me to get out with my cart.

The road hazard service is a joke. 75% of the time when I have taken a tire to be fixed I was turned away because they did not have enough help. The last time I brought in a tire to have repaired that was not under their road hazard service I was told they could not repair the tire because the hole was too close to the sidewall. When I took the tire to a different tire shop they laughed because the hole was almost 2 inches away from the sidewall. This is just Walmart ploy to get you to buy a new tire. Very deceptive practice.

It's a hit or miss when it comes to wait times, it just depends how busy they are. The price is great however, as I am one of those "lucky" ones who needs an oil change with synthetic oil, which can be quite expensive. The service is always friendly as well.

I arrived to get an oil change. I was greeted by an employee. He then told me the price of the oil change and I permitted them to do the work. The wait was a little longer than expected but I needed an oil change really bad.

Auto department (34109) is not managed well. Personnel seem to be unfocused. I went in for a tire rotation and ended up with an oil change- wrong oil. Took five hours to get tire rotation and two oil changes.

I started my car maintenance with Economy Lube because they are foot walk to my home. The service weren’t too Good, and I move to Wal-Mart Oil and Lube, I wouldn’t give them 100% but I love everything about them from Good customer service to Low price. Recommended.

The service was great, very quick and never had any issues the new tires. I like that very still on the same trip, best shopping while I get my car fixed set there was able to take her at you dance, by the time I was done shopping, my car was ready to go. Great customer service.

The reps were extremely courteous; the work I think could have been done more quickly, but the work was done correctly. I thought that the job could have been a little cheaper. (I had four new tires placed plus inspection and an oil change--nothing too complicated!)

Honest people at WM. They gave credit where I had no idea that it was due on both battery and tires. They exchanged products credited for the old items and installed new items with no hassle. This included four tires and a battery.

Great Service..but need more employees to reduce lengthy wait times. I will say when I came to have my tires changed they were very quick with the installation and glad they had the brand of tires I needed in stock.

They have change from 1/2 hour service for oil change to two hours and the best tires prices now are almost more expensive than Tire Kingdom and normally they refill all containers, radiator antifreeze, wiper fluids, brakes fluids, transmission fluid, check belts and brakes.

My wife and I are self quarantined due to Covid-19 and her having congestive heart failure. We have a great fear of her getting sick or me bringing it home. When the battery in her car failed, we knew we needed to get it replaced. I called our local Walmart in Dodge City Kansas and spoke to a woman named "Rory". She was so understanding and compassionate about our situation. She said I could park in the parking lot and stay in the car. She loaded the new battery into my trunk for me and said I did not even need to sign the form for it. She grabbed my old car battery and I didn't even have to roll the windows down. She was amazing and super respectful and didn't make me feel paranoid or germaphobic. Wal-mart general does not have take out for items like batteries and normally requires in-person transaction along with a required signature but they put aside those rules for me in these scary times.

I purchased 4 new tires from them Online so I decided to give my mechanic a break and let Walmart change them out. What a disappointment! I purchased tires so I could be safe, now I feel like I am all over the road. Why??? My car is old 21 years, One of my lug stems to tighten the tire to the rim snapped a few years ago, it is shorter, but a lug will screw on it. There is not one on there because I used it to hold down the spare and forgot to get a replacement. All it needs is a lug. I come back to get my car and they refused to put the last new tire on it.

Previously, I went to the gas station to filled my car tires, and ended up with too much air in them. I didn't know how to fix my problem, but then discovered that Walmart had an auto services station. All the employees were extremely helpful, and even fix my tire pressure, for free! They made sure my car was taken care of, and that my car would be safe to drive. This was first experience taking my car to the Walmart Auto Services, and made a customer out of me. I will definitely be coming back for the other services that they offer!

Janet in Auto Service gave us great service when we purchased 4 new tires on Saturday morning Feb 22, 2020. She deserves a big fat bonus! We bought the tires and were in and out in record time. We got to my granddaughters birthday party!

If I could give 0 stars I would. Today I took my Hyundai Santa Fe to Wal-Mart Auto Center for an Oil change. Mainly due to the convenience as I had grocery shopping to do as well. For Starters, I was left waiting to sign my vehicle in for over 15 minutes. There was no one in front of me but the counter Girl Kelsey had to gossip with the other counter Girl who was trying to check out a customer.

My mother in law went to Walmart on FM 1960 & Walters Road for a basic oil change, drove her car from Hirsch Road on the northside of Houston to walmart and parked her car in the auto center area, went in and requested a oil change, technician pulled in vehicle and I'm assuming attempted to remove filter from housing unit and brok the seal.... He then wrote in the notes that he could do oil change because the car was brought in with a oil leak already and said a part was missing from the oil housing....She had driven the car 10 miles to walmart and if it was leaking like he said it was she would have not made it to the walmart with no oil in the motor....

I took my car there for an oil change and fluid top off. I should have checked after I left but I trusted these jerks. 3 weeks later, my son checked my fluids. Thank God he did because my antifreeze was almost empty! He took his car in for an oil change right after I did. (Before he discovered my antifreeze was empty) They emptied the oil and never put new oil in it!! My daughter in law went to Walmart and bought 2 new tires, had them put on, and told them to check the air in the other 2 tires because 1 was low. She was driving around with 3 little kids. When she got home my son could tell they didn't put air in the tire. There was 12 pounds of air in it! Walmart is a COMPLETE **, from the front of the store, to the bathrooms and auto center!

Walmart NiMo Pkwy. Virginia Beach, VA. Have been going there for many years. This time Purchased an oil and lube for high mileage. The girl pointed out that it included fluid level, tire check vacuum (as long as there weren’t items on the floor & she saw me remove all items off the floor), windows washed, etc. As soon as I got in the car it was clear that the floors were not vacuumed. The next day I felt prompted to check the fluids myself because I was going on a road trip. The Engine coolant was to the bottom of the reservoir. No indication of leakage. No notations on the paperwork Or verbal communication of low level. Also the power steering fluid was down a little, also no notation. I could have had a blown engine on a trip and who knows what could have ensued as a result of that. Will not return & will warn others of negligence. M. **

I've always purchased my tires and gotten oil change at Wal Mart because of the convenience. Well here lately I purchased tires for both vehicles and purchased warranty for both. Went to get oil changed and tires rotated. I paid for the service and specifically asked if my tires were rotated and car valcum only to find out they were about to send me away not performing the services I requested nor were they going to provide an explanation.

The perk of getting an oil change at Walmart service center was that they include a free vacuuming if you buy the standard. I thought perfect, time saver. It took them well over an hour to get my van back, not vacuumed. The girl that rang me up tried giving me someone else’s keys. The guy who did my oil change argued about the fact that he did vacuum the car. Then I was told it’s only supposed to be the front side. I took the manager to my car, showed him that nothing was vacuumed and he vacuumed it himself. I don’t feel that you should argue with the customer on something that is included with their purchase. This is my last visit here.

I went to Wal-Mart in Jacksonville Alabama and they put tires on my car that is 2 sizes too big, lost my wheel covers and lug nuts. They will not make it right. They have not 1 single time honored my lifetime roadside jax warranty. I plan to see a lawyer and sue them. The big tires is ruining my car..

Bought a full set of Crosswind AT tires for my Dodge Ram. Nice aggressive tread with 50000 mile warranty. Tires came close to promised date. MAde appointment for mounting. 2 hours later on my way only to return later that day for rebalancing (truck was shaking like mad). 1.5 hours later on my way again. Only to return a day later for 3rd rebalance. Well 2 days later back for 4th rebalance and finally told I had a bad tire. No problem I figured. They just reorder a replacement correct? Well no. I was told I had to order another and they would refund my money after installation. Well not acceptable so I call .com. They tell me I could order another but they will not refund me money because the tire is already mounted and refer me to the manufacturer.

So I took my Jeep to Walmart for a oil change which seemed to take forever for them to complete. Later that night I smelled something burning and my starter was acting weird... So take it back to Walmart. They said they would make sure everything was sealed properly and tight.. Well they never raised it up on the rack to check Anything... They told me that a seal was leaking which I knew was a lie. So I took it to my Personal Mechanic that following Monday. He raised it up and Noting was Leaking but they had Oil Smeared Everywhere underneath and there was a lot of it. I mean A LOT. Plus they left my Power Steering Cap of and it was Just dangling there. So Beware. You're in for a Nasty Treat if you take a Vehicle there for Service. Pay the Extra $10 and take it to a Reliable Mechanic.

On September of 2019. I had a tire blow out on the road. I got it to the Walmart in Lexington, SC off Sunset Blvd. Once serviced they saw I had road hazard on the tire. Which covers blow out issues they said. They proceed with the service. When I go to check out. I find out they denied my road hazard coverage. They claim is that the tire ran flat. I was pissed, but needed a tire. The department manager named Edith said she herself denied it. Based on the tire conditions. I looked at it too. There were no conditions where the tire ran flat to deny coverage.

I ordered two tires through the Walmart website. They arrived and I went in to get them installed on my Volkswagen. It took them 20 minutes to find them and then two more hours to install them while I waited in their lobby. It was a super slow day and there was only two or three other cars in the shop--that's probably the longest I have ever waited for such a simple job. The counter help appeared untrained and disinterested. I inquired about an oil change on my VW Alltrack and my wife's Beetle, seeking to know what oil they would use--both VWs require a somewhat rare oil spec (VW 502 for the Altrack and VW 508 for the Bug).

I went in Walmart to get two tires. I started out by talking to a guy who insisted on putting new tires on the back. I told him they should go on the front. That I live on a hill and I have front wheel drive. He said, "No. Put the used on the front. I couldn’t argue anymore. I drove home with thinking my tires just need to be balanced. The next morning on the way to work I heard a noise. I went to lunch and heard more noise? I called Walmart. They said bring it back to check. On my way back the tire started shaking. I lost control. I am now trying to avoid cars and the curb. Without success. I pulled muscles I didn’t know I had! I got off the road somehow. I called Walmart. The manager told me they can’t help me so call your own way home. I finally get ahold of my ins roadside. He comes to the car and says, "Ma'am did you know your tire was about to fall off?!" He said, "Do you know how serious this is?"

Wanted to have my vehicle tires serviced but when you call them they don’t have the common courtesy to even pick up the phone. This is very inconvenient for people who want a price for a service instead of physically driving there to ultimately having them be booked up thus me wasting my time and gas.

I had an awful experience with Walmart and their claims department! Took my 2015 Dodge Charger to Walmart on October 23rd of 2019. Drive off thinking everything was good. Drove my car back and forth to work well over a week. Got into my car to drive home from work. My engine light was on. My car was running terrible! Long story short took it back. They had placed my oil filter in wrong!

My son had his motor replaced in his 06 jeep Cherokee at the end of March 2019, he took his jeep for oil change at Walmart Hough Rd in Florence, Ala. in June. The oil leaked out of his jeep due to a cracked and loose oil filter. When he took it back to walmart, the guy told him it was cracked and replaced it and we immediately. Took it to mechanic shop that put his motor in to find out that the oil leak caused his motor to be bad. Walmart corporate sent investigator out to inspect and take pics of jeep. The investigator admitted to both mechanics that the oil leak was coming from oil filter and I definitely had a case against them but walmart corporate came back and said to me that they were not liable. So my son's jeep has been sitting in shop but yet we still paying for his loan and insurance on jeep. It's sad how they have done us. This was a new motor. Florence, Ala.

I had a new battery installed; they forgot the battery clamp and had to buy one for $12- went back later and it was sitting on their work bench but the two long clamp hold downs were not there. On 12/04/19 went in for the customary oil change and they did not replace the oil filler cap. After driving seventy miles noticing a heavy oil smell and on occasion at a stop white smoke came out from under the front.

Went to Wal-Mart in Claremore Oklahoma for a tire rotation and balance. Immediately after this service my car vibrates harshly at around 55 mph. Also when I stop and take off again there is a loud popping noise that never occurred. If your choice is Walmart or not at all just go with not at all, because now my vacation may be cancelled if we do not have reliable transportation.

Went to Walmart automotive to get my oil change like I always do and yes I was a little overdue but here is what happened. They told me there would be a 2 1/2 hour wait so I agreed and went shopping. About 1/12 hours later I go back to the automotive department to check on my car. The guy doing my oil change proceeds to tell me that my plug is stuck and he has to talk to the manager. So they talk and then they tell me because I waited so long for my oil change that it caused the screw to swell up and they can’t touch it (even though they did the oil change prior to this) and I have to take it somewhere else, so I did and where I took it had no problems getting the screw off. I was very disappointed because I’ve always trusted walmart. Never again

I went to Walmart in Winder, Ga. to buy a auto battery because they install free, but much to my surprise that was not true. THEY called and told me to come pick up my car because it was too much problem to install. Big runaround so I left. I will take my business where I am appreciated.

I have purchased tires from Walmart to save money, obviously... but the customer service is the WORST and not worth it. I always purchase the warranty on tires because of all the construction nails around our neighborhood. One of my tires had a slow leak and I took it to Saginaw location at 10am. 4.5 hours later they told me they could not find a leak. I was mad bc it took them that long and they couldn't fix it. It obviously had a leak and they didn't try hard enough to find it. I took it to another tire store and they found it right away. The tech at walmart told me he couldn't seal a tire that didn't have a leak when it obviously did or I wouldn't be in there.

I went for oil change at one of their Walmart branch. I selected their 39.99 dollar Pennzoil platinum 5w20d oil service... which the sale associate said it was best for your car... After 1 hour of waiting I paid and all went good. When I saw the receipt it was written cas edge 5w30 sn on it. I immediately went back and asked them what was it, they said, "Sorry we are out of Pennzoil platinum that's why we put castrol in your car." And after another long debate with three or four of their employees, they agreed to call their manager and after long conversation, they accept their fault... but the question is this, if they don't have pennzoil why they change it without even asking to customer... And I am not sure about second time which oil they put in my car... I don't trust them anymore. We don't have access to their work shop. The only reason we go there because we want trusted service... otherwise we have a lot of option... Thank you.

It’s the time of year for snow tires in New England. Our local Walmart has been a great resource in the past both for buying your tires and getting your snow tires on and off. They have always been affordable and efficient. This year I was shocked to find out they would no longer take appointments to switch out your tires unless you’re buying them right then. It doesn’t matter that the tires we need put on were bought from them last year or the fact that we’ve bought our last 3 sets of tires from them. They are more interested in new business and what will bring in more money. They claim they will still change the tires if they have time when you show up, but they are so filled up with appointments for people buying tires that there is never an opening. Very disappointed. If this remains the policy, we will be looking for tires elsewhere next time...

Took my car there to get a oil change a year ago. They broke my oil plug then tell me that they couldn't replace it. Then referred me to another shop which they say they used all the time. Took my car there to get a oil plug [which Walmart paid for]. The shop first mistake was the oil plug they put in was too small so I drove around for weeks leaking oil took the car up to walmart. They send me back over there [which they billed walmart again]. They put a bigger oil plug in [no leaks [everything good]. Took the car to walmart today. They say the oil plug that was in there broke so now they cant do the oil change plus the car needs to be towed back to that shop again because they don't do oil plugs. The manager Chris tells me I have to get my car towed back to the shop who they referred me to on my dime.

I go to Walmart for the convenience for an oil change. I have a 2yr old Ford Escape 2017. They put the incorrect oil filter on and 10 weeks later it fell off while driving and blew my engine and turbo. Almost 9K in damage. Car is still under warranty and I also paid for the extended warranty but it's not covered because of faulty maintenance that was done. I filed a claim with Walmart and they are refusing to pay for the damages they caused. They admit to putting on the wrong oil filter but said we can't prove that's what caused the engine failure.

I had new tires put on my SUV three months ago. Last week we had a new roof put on our house and I ran over a staple and got a slow leak in my left rear tire. The place I bought the tires was half a hour away so I thought I would pop into Walmart instead for a repair. After a 45 minute wait I was told they could not fix the tire because it was a staple and I was also told that the tread was too thin to repair the tire anyway.

I went in to get a full service oil change, tire rotation, and for them to check a slow leak on a tire. 2 hours later I was told the cause of the leak was the TPMS sensor was cracked and I would have to pay 28.99 more for the fix (in addition to the $10 for a tire repair). I was happy to pay to have it fixed. 4 days later the tire is still leaking, so I come back in to have it fixed and I am told it will be another 2 hours to get to it AND I will have to pay for the repair AGAIN? Granted it should only be $10...I wonder how many times they do this. Charge for the job to be done, then not do it and then recharge to do it “again”. I hope this review finds people before they come here for their service. RUN AWAY while you can, you will not be pleased with the service nor the results.

Took my car in for a simple oil change and within days my car started to smoke. Took my car to a mechanic and he stated they put oil on top of oil (didn't drain oil) and or put way too much oil in my car causing over $900.00 in damage. Now corporate said they had cameras in the pits and saw they drained the oil and also said they put in exact amount. Bull crap! Claim denied. Asked to see the footage and they denied that as well. How come they keep getting away with crap like this!?

My car battery died on me. After getting a jump I drove it to nearby Walmart Auto to get it changed and asked them to change the oil while it's there. First the rep at the customer service desk was clueless on how to read the miles. Had to show him how to open the hood to get an id number. Got a call the next day from them that after they changed the battery and oil all the lights on the dashboard came on and car is in idle and wouldn't accelerate. When I went to pick up the keys there was just one person working and long line of angry customers. I told them to figure out why the car is not accelerating since it was running just fine when I drove it in their shop a day before. Manager called next day saying he can't figure out what's wrong with the car and they don't the 'skill set' to make a diagnosis either.

They have permanently lost me as a customer! Their Automotive Care Center did not perform a service I brought my car in for. Once I realized the covered service was not done I reached out to corporate. What a joke. After 3 weeks and promises of calls from the Store Manager, Market Manager and Regional Manager I filed a BBB complaint. A person posing as with the Market Manager (but then claimed in the BBB response to be the store manager) called me. She reported inaccurate information back to the BBB to get the complaint closed. I am done.

I took my car in for an oil change in preparation for a 3-week long road trip. Before I left for my trip my oil pressure light went on. Long story short, the tech did not do something correctly and I ended up having to rent a car! Three mechanics said I should drive it for a few weeks close to home and without the radio and to see if it starts knocking but I am leaving on my road trip. They all advise me to rent a car. The service manager says that renting a car "is your choice" but I am going through some areas that don't even have cell phone service! In the end I paid over $200 for towing and repair and over $500 for car rental. The insurance "should" cover the towing and repair but I can't reach the insurance company about the rental.

Brought my car in to get two new tires. The 'tech' stalled my car multiple times, very hard and now my clutch vibrates and squeaks while accelerating. Also put the new tires on diagonally because why?

Went to have tires installed. Have factory aluminum wheels, not a scuff on them. They beat the heck out of my wheels. Not a single one got away without a deep gash or divot. All around the rim is damaged from their steel tools. Old weights scraped off with steel scraper damaging even the inside of the wheel! To make it worse, they damaged the valve stem on one wheel. Since I had bought the road hazard warranty, I went back to a different location to have it repaired. This location was even worse. My wheels had less than 1000 miles on them, now they look like trash. Never go to Walmart for tires, they will destroy your wheels.

I took my Saturn LS2 to Antioch Walmart for an oil and filter change. 80 miles later I found an oil leak that I've never had before. I took the car back to Walmart today and they could not figure out why the oil filter is now leaking, much less repair it. They pushed my car out of the stall into the parking lot and told me to call a tow truck. My car was dripping out once every second, and now the oil filter housing is literally squirting oil. Not even possible to drive it at all. $150 tow bill and I'm waiting for my shop to call me with details.

The lady behind the tire-center desk was one of the laziest people I've ever seen. Rolling her eyes, not wanting to quote a new set of tires or go get specs off the wheel. When she did the entire quote was for the wrong set of tires, can't even fit the car... Subpar service and ignorant workers...

I went today 7-22-19 at 6:15 at Walmart Car Center 3001 N State Rd. #7, Lauderdale Lakes, FL 33313 for a tire patch. The lady behind the desk was so lazy and didn't want to work. They close at 7 and she said that there are 3 hours waiting time. Empty tire bay and workers sitting. I met the manager Alex, spoke to him, he checked and said 'We will fix your tire.' He went to the lazy lady behind the desk and told her that there is time to help me before 7. She said that she need to see my tire.

I went to Walmart with my three children (6, 4, 1) to get an oil change and tire rotation. I was not told about a wait time. I was the first in my line, so I assumed there was no wait on a Wednesday afternoon. What should have been an hour took two and a half hours!!!! I could clearly see it parked in the garage, but no one was working on it. When they finally started working on my vehicle, it only took 45 minutes to an hour. I talked to the manager when I went to pay for their “services”. He said they should have told me about an hour wait time and gave me a $10 discount for “next time.” Next time? Seriously?? When I would check on the vehicle, the man at the desk would tell me he didn’t know when it would be done and it usually took around three and a half hours. Terrible customer service and completely awful experience!

Vehicle damage. This happened to my car while having a tire put on at Walmart in Rocky Mt North Carolina. Of course the claims department reviewed the camera and did not see how the technician could have damaged my vehicle!! Walmart refuses to allow us to obtain a copy of the video because it’s their property the claim agent explained. I’m beyond furious right now!! Poor unprofessional service department and Walmart’s claim department Lexington Kentucky is a joke!!??

Took my vehicle to Wal-Mart for oil change was told I would have about 1 hour wait which was fine since I had shopping to do inside store. I know 2 hours had passed when I returned to get my car and it still wasn't ready. I could see the technicians in the bay standing around laughing and playing as if the customers didn't matter. When I got my suv back I noticed the change oil light was still on. I got out the car, went back to the bay and asked for the technician who worked on my car quite naturally. He was gone to lunch. Another tech came out to reset the light and explained the other guy was new and didn't know that he was to reset the change oil light.

First one in line for oil change and they took my truck in and waited over an hour when they told me they couldn't do the change because they didn't have the right "oil removal wand" to go down the dip stick. They said the right wand was on order but they couldn't do the job. They then proceeded to tell me my battery was dead and they tried jumping it and it didn't work. My only option was to buy a new battery to get my vehicle out of the service bay. So I was basically being held hostage until I bought a new battery. Worst service ever. I'll start changing the oil myself again!!

Took vehicle in for oil change - told they could take me but appeared\true they were short staff and closing early. There were no other oil change vehicles ahead of me - one tech working on tires. After 30 min got car in bay but took over an hour. Seemed same tech was multitasking on other vehicles. After 2 hrs and thundershowers raging oil hand prints driver side indoor panel, arm rest and middle console. When home next day decided to check oil myself and the funnel was still in opening and oil cover missing. Car making odd sound the few miles I drove home. Now I am pissed.

I went to Wal-Mart twice for an oil change and had the same experience both times. On Sunday 06/16/19, I pulled into the oil change service and sat there for 10 minutes and no one came to assist me. I saw two men SEE me and still no assistance. I left. I tried again today and received the exact same treatment. NO one acknowledged me and again I saw them see me sitting there. I will never visit this walmart for oil change ever again and I will ensure that none of my family or friends will either.

They would get 0 stars if I could. They don’t even deserve one star. DO NOT GO TO WALMART AUTO! Never again will I get ANYTHING done from Walmart auto. Because of them my motor blew and I had to buy a new vehicle. Of course I wanted to take them to court but how can you win with a million dollar corporation. Oh and if you take them to court beware that if you lose you have to pay for their lawyers which is bull which is why I didn’t, EVEN though I had a reputable auto business backing me up.

I bought tires at the Walmart Tire & Lube Center at 407 George Clauss Blvd., Severn, MD several years ago, and free rotations for the life of the tires were included. In mid-March 2019, I took the car in to have the tires rotated and showed the employee how I wanted the tires rotated (a forward cross pattern). I was there several hours before they told me my tires were too worn to be rotated in this pattern, but not worn enough to be replaced. The tires had only 22,000 miles on them. They said rotating them in this pattern would cause vibration. I was going to tell them to rotate them front to back but I happened to look outside and saw that my car had already been removed from the garage and was in the parking lot and another customer’s car was on the lift. I knew that I might have to wait another couple of hours before they could get my car back in to rotate the tires front to back, so I just left.

My vehicle was in for a simple oil change. After my vehicle won’t go over 10 mph. I go to get answers and they won’t look into it until I pay them for it. I’ll be much smarter next time and choose a shop with real mechanics. Management was incredibly rude and had no care to help me.

Just warning others, don’t go to this place to get any type of service on your vehicle. They are careless and super lazy. To top that the customer service in auto is just horrible. Went in (4210 John Shen Shepard Odessa, TX 79762) to get an oil change. Had me waiting over two hours just to be told they couldn’t do an oil change... but sure did change out the oil filter on it. They had changed out the oil filter to my car without changing the oil which could’ve caused major damage to my vehicle. I won’t ever go to this place, or any Walmart whatsoever. Don’t recommend getting any type of service done to your vehicle at any Walmart. They just have lazy people charging consumers for things they don’t do. Theft of service and major inconveniences.

Walmart service tech drove my car into the back of another vehicle on 6/5/18. Was told by service manager a claim was filed but was never filed until months later after the video of incident was deleted. Continued to follow up. Had 2 separate write ups for damages and now almost a year later third party claim rep named Bo at 1800 527 0566 ext ** says denied due to brake pedal goes down farther than it should based on a phone call to Christian Brothers but brakes would pass state inspection. This is completely wrong and very dishonest business practice. They will do anything to not pay for damages they caused. Please DO NOT TAKE YOUR VEHICLE TO WALMART!!

I got my oil changed in Feb from Walmart and since then my car has been leaking oil. The other day my oil light came on briefly then my car started knocking. After pulling over and investigating I noticed my oil drain plug was about 3/4 of the way out and oil leaking out. I didn’t think anything about the oil change from Walmart but after having a different mechanic look at my car they informed me that Walmart had put a rubber seal on my helixcoil to temporarily fix the helixcoil from falling out and no one at Walmart informed me of this issue or their failed attempt of a temporary fix. My car has a spun rod bearing now and I am out of a car! Absolutely angered and disappointed in Walmart auto center.

All Walmart tire service sucks big time. I don’t care if you need a tire for a trailer or pickup. They won’t help a person that is desperately in need of a tire. I don’t care what Walmart you go to. They will not help you fix a tire no matter what. Walmart is the sorriest place you could go to for a tire. Maybe instead of being so mean to our President Trump they should start doing something to shut all Walmart tire stores down or the whole entire Walmart stores down for good. Walmart tire shops have a very poor tire service. Very poor. Very very poor.

Ordered oil change with high mileage for my 2001 Chevy Blazer. Got the bill for 34$. According to my higher price, they greased 8 fittings. I brought the Blazer home and rotated tires and found none of the grease fittings cleaned or greased. The oil was half on the dipstick. I live 2 miles away and it doesn’t burn oil. Absolutely amazed at the lack of service. Never again!!!

On 4/07/2019 I went to Walmart tire and lube located on Newport Highway in Spokane, WA. for an oil change and to have my snow tires removed and the year round tires installed. I was told that the oil change could be done immediately but it would be six hours minimum for the tires to be exchanged. I questioned this estimation since there were only two cars in the bay on the tire work side and none in the line. He then re-estimated the work time to be two to three hours. I then asked him if there were appointments ahead of me to which he responded that it’s first come first serve. That’s fine, but how does it take to swap out tires? It doesn’t take two to three hours to do so.

I took my car to get an oil change at Walmart in Greeley, Colorado. First, the technician who welcomed me couldn’t tell me the difference between oils. This made me uncertain until after I spoke with another technician who was really nice and cleared all my questions. Everything went well until after when my husband checked the car and found they hadn’t changed the oil filter. We as customers trust our vehicles to places like this. We pay for a service which should be done properly. I’m disappointed and won’t trust my vehicles at this place again.

I purchase 4 Milestar MS932 tires from Walmart.com and had them shipped to the local Walmart for mounting on my car. I saw on the internet that the tires had a 50,000 mile tread life and the tires were rotated at 5000 miles. I took the car back to Walmart to have a small screw removed from one of the tires. They removed the screw and told me the tires were worn out and need to be replaced. I told them the tires only had 8100 miles on them and only rotated once. They told me they do not warrant tires purchased from Walmart.com and I would need to contact them. I call Walmart.com who referred me to the manufacturer for warranty. To Avoid The Runaround - Do Not Buy Tires From Walmart.Com.

So I went to Walmart tire and lube in Atlantic, Iowa to get a new battery. About 15 minutes later they came out saying they couldn't put a battery in because when they took off the wheel there were broken clips in the wheel well. So, I then took it to a mechanic to look and see if there were broken clips like they said. The mechanic looked with me right beside him and said, "No. There's no clips broken." (Didn't need to take the wheel off to see this.) So fast forward to a week later when I took my vehicle on the interstate (this is also the first time I drove it more than a few miles in town) my whole wheel fell off my vehicle while I was going 80 mph. It ended up bending up the fender and the treads broke completely off and obviously the tire and rim are long gone as well.

I took my car into a Walmart automotive to get oil in it. I was new in town and usually went to Jiffy Lube, but this time I hurriedly took it to the nearest place as I didn't know where Jiffy was. This was about March 1st, 2019. After I left I drove about 8 blocks to my cousin’s home. When I got out of her place an hr later, my front passenger tire had no air. I panicked because I don't have insurance that allows me to tow the car and I didn't have triple A, and so I was stuck. I didn't know anyone around to help me put my donut on. So against my better judgement it was 5:45 pm and I knew there was a tire shop 5 blocks away, so I drove with this flat tire. When I got there, they were very kind. They put it in water. It was a very good tire and so I hadn't damaged it much and the wheel seemed okay I drove slowly in rush hour traffic. There was no nail in it.

I went in for a oil change and a tire rotation and they said it would take about 45 minutes. After 2 hours I went to check on it. It was outside but they said they had to do something to it outside so I waited another hour. So I went out and asked the mechanic if it was almost done and he said that he forgot to give the keys back. I specified to check the air in my tires and especially the front right because it was losing air and it was at 23. After I left on the way home I looked at my tire pressure and my front right tire was exactly the same reading as it was before I took the car in.

I ordered 4 tires for my car that stated they could be picked up later that day. The next day I received an email stating that I could pick up 3 tires. The 4th tire wasn't available until the 20th. I cancelled the order that was never picked up and realized that my card had been charged. I called customer service and was told I would be issued a refund. I saw a refund issued for 1 tire. I called again and was told the full refund would be issued within 5 days five days came and went called again and was not able to get clear answer as to why I hadn't been issued a refund.

I drive a 2012 Jeep Wrangler Unlimited sport with a 3 inch lift and 17x10 rims. I bought 5 new tires from Walmart.com and had them shipped to my house. I drove my jeep 30 miles with a trailer and the new tires to the nearest Walmart with a tire center. When I got there I explained that the jeep was lifted and the tires were oversized asking if there was a waiver to sign. The tech said it was no problem. Two hours later they called me to the desk and said that they weren't going to put them on because they were 5 sizes bigger than what was on it. The tires on the jeep were 31.1 inches and the new tires are 33.8 inches. That's 2.7 inches bigger than the stock tire on a lifted jeep. Also I asked if I went home and put my trail rims and tires on if they could put them on those rims after they take the 37x14.50 boggers off of them. They said yes that was fine, no to tires 2.7 inches too big and yes to tires 3.8 bigger than that, lol!! I'm done with them.

I came here to get new tires put on my car and they messed something up. Mistakes happen, no big deal. I took the car back and they told me it would be a 4 hour wait. I wasn’t made a priority at all. The manager asked me to come back in 2 days at 7 am to fix the issue. I came back and was told yet again that it would be a 2 hour wait. The staff was extremely rude and on several occasions rolled their eyes at me. It seems like if you mess something up you’d try real hard to fix the problem and they didn’t. I won’t be back.

I take my Toyota FJ Cruiser to Walmart EXCLUSIVELY for the premium oil changes every 3000 miles or so. I took it in March. I started hearing a Chuga chuga noise from the rear 2 weeks or so after. I then took it in May and on the receipt was printed [TRANSFER CASE PLUG WAS ONLY HAND TIGHTENED]. I asked the kid that helped me if it was low and he said YES it had been leaking. He said they added more oil. I told him that they are the only people who touches my vehicle and that I have the receipt from 2 months earlier that proves that they did the last oil change. And from all the other previous oil changes. The noise started to get really loud so I took it to a mechanic and they said the gears and bearings in the transfer case were damaged. They took it apart and showed me all the pitting and chunks missing from the gear. I had it rebuilt and fixed. It was not cheap, and I had to rent a vehicle for work.

Let first say I have a 4 year automotive degree, ASE Master, attended 50+ factory training centers, worked in dealerships, managed franchise auto repair centers, owned several repair facilities and have 25+ years auto experience and have NEVER seen such a joke as this place! 1st, on 2 occasions I have waited 3 hours for oil changes when only 2 were in front of me. I've had the free included tire rotation which they messed up as I always mark my tires.

I have been a mechanic for over 15 years and have replaced thousands of tires including damaging wheels in the exact same manner as mine were damaged by Walmart, I actually worked at this same exact tire/lube center when I was younger. It's obvious that they did not know what they were doing just in the fact that they improperly balanced my wheels. Lying about balancing them which was very noticeable by the fact that I had the original wheel weights painted black and new weights are silver/galvanized so I was able to easily tell that they weren't balanced.

Eastwood Wal-Mart is a joke. Let's go back to Christmas. I waited 45 minutes for a manager to come swipe their card. I am a manager. I would get fired if I did that. 2 weeks ago I had to wait 30 minutes for a manager to verify my age because the cashier was under 18. Today I came at 4 for a oil change. I was told it would be 530 until my car would be done because they are short staffed. I said, "Forget it. I will go somewhere else."

WalMart, did oil change, stripped oil plug, so when on interstate oil came out with plug. Ruined engine. Filed claim CMI, was told to have shop give repair estimate for used engine. Shop did. CMI does not answer, or return phone calls from shop or me. I feel CMI ignoring us. I don't want to get attorney, if forced I will. If you want competent car, do not go to WalMart. CMI is Walmart's insurance, belonging to them, like having a fox in the henhouse. CMI adjuster does not return calls.

Purchased the best deep cell marine Everstart Battery from Walmart less than 3-weeks ago, this battery has a 2-year warranty. Within the 3- weeks, I had to charge it three times, the third time O'Reilly Auto Parts told me the battery is bad. I went to Walmart wanting a refund not exchange. They said I would have to call Everstart for refund. I called Everstart, got the number on the battery, it asked me "If you or anyone in your household was 50 years old or more". I entered bo, the recording then said I did not qualify for the free gift. Hung up. Don't buy Everstart Battery from Walmart. Poor service, I lost $140.+. and got a dead battery.

I went to the Giddings, TX automotive service for an oil change. I was told the price for synthetic oil would be $49.99 and I said fine. I started shopping then about 5-10 minutes later they called me to the back and told me that they ran out of my oil and would charge me an extra $20-$25 for labor because they would have to pull that oil off the shelves. I asked if I could buy it and bring it back and he said they would still have to charge that.

Don’t waste your time or money coming here. We ordered tires for my car weeks ago through them and then when we came in nobody seemed to know what was going on and everybody was very rude. The old man at the desk was beyond rude and wouldn’t even allow me to get a sentence out to explain why I was there, he just kept cutting me off. When I finally was able to get someone’s attention that my car had been waiting outside for 30+ minutes, they were not able to find my tire order even though I had a receipt and everyone was confused. Spent 45+ minutes just to drop the car off. Not worth it. I see why there’s only a 1 star rating now. Save yourself the time and effort.

I usually get new tires when I start to notice a little wear on my old tires. So I like to sell my tires for cheap so to benefit those that may not need a new tire yet. This saves me the disposal fee everywhere else. Not at Walmart. They charge you a disposal fee on the tires you are buying not the tires you are taking off. How can you justify charging a fee for something you are not doing. That's stealing. They charge you a fee for not disposing tires? Wow, and that's not against the law.

4 new tires were purchased for our Mazda 5 at walmart.com and installed at Walmart store in Casselberry FL. Shortly after on a hwy trip we noticed a substantial shaking/tremble of the steering wheel between 60-70 MPH. We returned the vehicle to the same Walmart and the tires rebalanced. My wife drives this vehicle mostly local and rarely does she reach speeds of 50MPH. We did not notice anything until we went on another long trip on the HWY. The shaking/trembling still occurs at speeds between 60-70MPH!

We bought a 2004 Jeep in perfect working condition two years ago. My daughter over the past year had been taking her Jeep to Walmart for the past year for oil changes. This last oil change was approximately two weeks ago. Yesterday, we noticed an oil puddle in my driveway. We looked underneath the hood and found that the drain plug looked like it was tightened with an impact wrench and the bolt head is showing bare metal. There's also a blue mark showing where they used a torque wrench. (My husband is a mechanic.) We decided not to touch it and immediately brought the Jeep back to Walmart. Spoke to Richard, the supervisor who then had Robert look under the hood.

For more than 40 years Walmart has been changing the oil in my vehicles. Now they refuse. Why? Liability. Solution: have customer sign release form before oil change and both can be happy. Otherwise, lost revenue.

I purchased Goodyear Viva 3 tires from Wal-Mart on 11/23. Immediately upon driving higher speeds, steering wheel was vibrating that was not present before. Took it back in for balancing twice in a week but problem resumed as it's a bad tire. They have not stood by their product or giving me what I paid for. Would not replace the tire, instead had me file a complaint with their company CMI. I was told after second balancing to return to have lug nuts checked after driving 50 miles.

Walmart shows a disdain for customers who buy tires from them. The tires I bought turned out to be 8 years old. Their tires are sold to you as "NEW", but are in fact are 5, 8, or 10 years old. They have been sitting in a warehouse for any number of years, but they sell them to you as "NEW". Don't buy new tires from Walmart unless you've checked the DOT NUMBERS which tell the age of the tires. (The dot numbers can be read on the sidewall of the tires). And for sure, do not let them mount the tires on your car before verifying their age.

Tire Lube Ruined our truck- Claims denies us with our proof. I had another shop inspect my husband's truck according to the requests of the Walmart claims department. We had to have the truck towed because the engine is completely destroyed by having too much oil in it. Currently my husband's truck is still sitting at this shop as we have no way of paying for the tow or inspection. The claims department said if they were liable they were going to cover these expenses. As the previous shop said, the truck had entirely too much oil in it from the oil change Walmart did. The claims department contact, Melba, called me a week after the inspection was sent and she rudely told me that there was no way my husband drove his truck for so many miles with so much oil in it without the engine blowing sooner.

Horrible service at this location. Waited for 3 hours and a customer that arrived after me got the service first after complaining to the manager Joe that we were waiting for a long time. Joe didn’t know that I sitting there and told the cashier to take the other person’s key when I was supposed to be next, the mechanic came back and took my keys after I complained. Still the customer after me got the service first.

Ordered tires from Walmart. They shipped the wrong tires. They did not ask if tires were correct before installing them. When we contacted customer service we were basically told TOO BAD. No help at all.

We had a 5 year Walmart auto battery that failed at four years. Wal-Mart claims they will provide a replacement/new auto battery for the price of a new battery MINUS the difference in the warranty that the old battery doesn't make it to (in our situation, it was 11 months shy of the 5 year mark) our pro-rated amount would have been approx $20 to apply towards the replacement battery. They were going to exchange our faulty battery, as it tested no longer good. HOWEVER, when the customer service associate started to physically conduct the exchange/pro-rated return, she began to explain the WARRANTY COVERAGE FOR THE NEW 5-YEAR BATTERY WOULD ONLY BE FOR THE REMAINING 11 MONTHS THAT THE ORIGINAL BATTERY HAD LEFT.

I took my 2009 Buick Lacrosse for a simple oil change. When I brought my car it was running just fine. Later only 5 hours after my oil change my car stopped running. It made a loud sound. The Metro Police Dept had to push me out of traffic. I would not go in drive. Once the police pushed me out of the street I checked the oil and transmission fluid. It had no transmission and low on a quart of oil. Walmart denied having anything to do with my car not running. I have my receipt where they claim to have checked all my fluids. I need their claims management to repair the damages they did to my car. If they don't fix my car I'm going to seek an attorney and the media.

O MY FG GOSH!!! See I really wanted to... let me calm down first. So I normally take my Jeep Wrangler to the dealership for services. However I wasn’t able to get it in before Thanksgiving due to schedule conflict and I needed my oil change done. So me knowing Wal-Mart’s horrible reputation with all service work from previous customers, I decide to try them out anyway. I’m in my Jeep on my way up there Wednesday morning (11/21/2018) at 7:14 AM and I say to myself (Wal-Mart is known for messing people cars up. They better not mess up mine and I laugh about it).

I will be contacting the NYS Attorney General about this... but three weeks ago, I went to Walmart Tire Center in East Greenbush, NY to get new tires for my 2014 Honda Pilot. I got there, they weren't taking any more customers because their tire machine was down. I talked to a very helpful associate who used their internal Walmart tire website. (Access to this is only available to Walmart employees, it is not the same site you see online.) This associate suggested a Quality All Season Radial that was on "Rollback" for $99/tire, I was told that they don't have those tires in stock, but they could order them. Have them delivered to Walmart & they would install them... I took a photo of the product # & the price & left, If they couldn't put tires on that day, I wanted to go to the Walmart Tire Center in Glenmont, NY, because it's closer to where I live.

The mechanic, replaced battery in my Honda Civic 2016 (60,000 Miles). He connected wrong terminals, so electric harness got burnt, fuse blew. After that mechanic raised hands and said, "Tow your car and go." I had to tow car to Honda dealer, it cost me $2816 and more than 2 weeks of pain and suffering. If anybody has any suggestion How to sue Walmart for this please advise. I am student. Have no money. My phone no **. Email address **.

Went to have oil changed. Car was ready. Paid. Went out to car, popped open hood to check like I always do. Oil cap on engine is off. Not good. At least they didn't lose it. Was sitting on firewall. Went back in and told them. Got a O well shrug. Left, never to return again.

I mean, I know it's Walmart. My expectations weren't high. But they managed to disappoint with awful customer service, start to finish. We pulled in today, about 3 PM for an oil change. There is one car in there, so I pull up, not sure where to go, since nothing gives you any indication as to where to go. Finally some big, rude guy tells us to go park. We go in to get set up. The guy in there is so easily distracted. He wasted so much time on the woman in front of us, who wants tires, and he keeps telling her it's so expensive, and to go to eBay. He was looking at what he said were wheels, as in I guess whatever keeps the tires on. Seriously! Then some lady comes in mad, talking to another worker, about something, and he stops what he's doing to watch what's going on over there.

Walmart sadly is far more concerned about profits than serving customers needs. I bought 4 new tires. Along with the lifetime balance and road hazard. Tires were on for 1 day and the front driver side tire has a continuous thump while driving below 20 mph. Went to see about having it swapped out for a tire that isn't defective and they balanced the tire!!?? When does balancing a tire fix a thump? Left and went to another Walmart and that store did the same thing. I asked about replacing the tire and both stores said they would not replace the tire because they couldn't feel the thump. They drove my van 25ft!!

So much for ever buying Tires at Walmart ever again. Got new tires back in January 1st, 2015 and during my oil change in May 2018, they said I need new front tires. The Mileage on the tires at the time was 16,782. Well below the current mileage which is 40,000 or above. The tread was worn right down the middle of each the tire. When I first called them about it they tried to get out of the warranty by saying they no longer sell the tire (how is that my problem?). Today they said I could bring them in and they would check the tire out to see if it was a defective tire. I knew they were going to try to get out of the warranty somehow.

Unfortunately with my car I am under the hood a lot checking fluid levels especially due to small oil leak. I put about 1/2 a quart of oil in every few weeks. So I know what my oil filter looks like and before the oil change it was dirty/grimy. I had an oil change done at the Beach Blvd. location in Jacksonville, Florida. Still in the parking lot I popped the hood only to see the same dirty oil filter! I complained at the in store Walmart mgt. but was told to go back to auto department. The mgr on duty took the car back into the shop to check it only to tell me that it had been changed and the problem is my dirty car. He said I could not have a refund and I could just complain to corporate. So I did. I was allowed to get a refund. But my car started having problems soon after.

Being a previous Walmart tire and lube technician I know the policies and procedures. I went in to the Texarkana, AR Walmart to get a battery replaced on a 2003 VW Bettle. I left it there being that it was backed up. 30 minutes later I received a call saying they are unable to do it as they do not work on vehicle batteries that have a computer in the car. So I picked it up and drove home and called the Auto Care Manager and asked her if it was true that if the car has a computer in it that they will not work on it, she said it was true.

I went to my local Walmart to get my oil changed, they said 1 car was ahead of me and my car should be next. I waited 2 HOURS and after I returned to that place they still hadn't touched my car (I had to wait 30 extra minutes because there wasn't any attendant at the register, yeah Walmart) and then they told me the same story, "There is a car ahead of you." I canceled my service and made an appointment with the dealership, they took like 20 minutes or less to change my oil. If you value your car and time don't go to Walmart.

Had my oil change with Mobil 1 full synthetic wonderful product. The problem is they don't get to oil filter tight leaking oil everywhere all over my driveway, all over my engine compartment. I couldn't be more upset with that. Will never go back to Walmart for an oil change again.

So I went to Walmart to balance and rotate my tires because I thought Walmart would have the best deals. After it was all said and done somehow my battery went bad so I paid to have it replaced and after I left the store my car was shaking and swerving so bad I had to go to another tire shop. After their inspection I was told the balance was off by a 1/2 an ounce and the forgot to tighten my lug nuts on all 4 tires! I could have been seriously injured or died because of the neglect they had.

Went to Parker & Chambers Walt-Mart at 2:00 pm. Request oil change and asked for estimate time. They told me there are two cars in front of me so 30 minutes 40 top. I agreed, so they get my info and they will call me if as soon as they will be done with the job. I walked into the store to do some shopping. By 3:05 pm I went to the cashier at Oil & Lube. After waiting for a couple of people the lady asked me for my info and call the guy, he came and told me: "Do not rush me, it is just me and my buddy here..." I replied: "Are you guys in the middle of it?" He said: "No, we haven't start yet with your car..."

I took my car in for a routine oil change. I was satisfied with the time it took for them to do this. I was checked out. Asked to sign off and given keys. I then went to finish my shopping. About 20 minutes after I had paid and received my keys, I was called and paged to come to the tire and lube express. The manager met me in the aisle to inform me that my car window had been rolled down and left during a heavy rain and my car interior was "a little wet". When I went outside to check, it was more than a little wet and my door and instrument panel on the door was soaked. The manager refunded my money after I demanded this, but refused to do anything more or even say that they would be liable for potential damage. He also refused to get me in touch with anyone higher than himself. He informed me that there was no store manager. Corporate has been called.

Oil change and tire leak check, Marquette, MI. - So how long does it take to do a 30 minute oil change? First car in at 8am to do oil and check a leak in the tire. 1.5 hours later I see the car is out, must have been just recently out. They said we just finished the oil and it’s back in line for the tire. Their sign said oil 30 minute, tire 1 hour. 3x as long for the oil meant could be 4 hours for the tire and to get in. Their tech worked on the car the entire time, or should I say was trying to look like he worked. He didn’t leave the car for the 1.5 hours as far as I could tell. Needless to say the tire will go to a different shop or I will do myself without proper tools in about the 30 minutes. Oh and they did not reset the need service light as well. The gal at the counter’s defense was a nasty, "I didn’t check you in, I don’t know what you were told."

Hamilton Marketplace Walmart: 2 weeks ago we arrived at this store about 1:00 for an oil change. We were told the wait would be hours. We left the store without buying anything. Yesterday we came back at 12 to 1:00 again. We were told a 3 1/2 wait again. Without buying anything we left and food shopped next door at BJ's. There were 2 vehicles in the shop being worked on and no vehicles waiting in line. At Walmart we were told to get the oil change at another Walmart 14 to 20 further away. This is the closest Walmart to us and our drive was 20-25 mins. We did not want to go further in lots of traffic. This is totally uncalled for. Not only we not buy anything but you made a very unhappy customer who will go someplace else to shop. I and my family hold Walmart stock. This is not how Walmart should treat anyone. This is very poor scheduling and too few employees for the needs of this department.

Walmart Ormon Beach Florida - I brought my van in for a full synthetic oil change. Paid for the service and went home. Next day there is a big oil puddle under my van. Big leak around the plug. They stripped it. I got the receipt out and there is a note at the bottom that they recommend replacing the plug due to weak threads? No one at check out said anything about a problem or leak.

I came to get my oil changed, and wasn’t told there was a wait. There has been one car in front of me, and I’ve been here for 2 hours, and my car still had not been started on. The workers walk around doing nothing, and there is only 2 (if lucky) there at one time. I ended up saying, "Forget it," and leaving without getting it changed. If I could give them a 0/10 I would. Never give Walmart Automotive on South Rutherford in Murfreesboro, TN your business.

I went out today to get oil changed in my 2004 Jeep Liberty. They said I would have to wait an hour and a half, no problem don't mind waiting. Anyway I went back to the lube center and they had a pair of safety glasses resting on the counter. They escorted me down to the lower bay and showed me the underside of my Jeep and said they refused to do oil change because it seemed the Jeep had a oil pan gasket leak or rear main seal. I don't see any puddles or pools of oil under the Jeep. In fact I changed oil later by myself and Walmart last did the oil change as evidence by the Blue Silicon thread seal on drain plug. Might I add the Jeep has 200,000 miles on it. It’s going to have a leak plus it’s from 2004 and its now 2018 the Jeep is 14 years old.