Walmart Auto Care Center Reviews

Terrible incompetent service. Won't honor warranty. Refused to do tire rotation and oil change. Also refused changing battery, making ridiculous reasons up which were not valid at all. Definitely calling corporate tomorrow.

Buyers should beware that Walmart sometimes gives you a colossal page of fine print titled "Our Pledge To You" covering the tire treadwear warranty and their road hazard warranty. Neither of these pledges are worth anything to apply to their "lifetime balance and rotation" which you prepay for upon tire install. The tire managers have the perfect excuse to deny any service coverage such as rotations because all they do is look at the tire and claim there is "dry rot" microscopic cracking and therefore your tire is "unserviceable". The End. They do not use a written policy nor any measurement standard.

They damaged my alloy wheels during the installation of two tires, there's a deep scratch around the rim. Completely lacking in professional ethics and technical skills.

Main office should know girl at Salem, IL was rude. I all I needed was 2 tires put on. She said, "We are too busy. Have too many appointments," with not even 1 car in bays. Needed tires replaced. Had family member dying. Needed to say our goodbyes. it was 100 miles away and my tires were bald then you got put up with people like that don't want to work then you know where the front door is. But no they want to play on their phones all day get paid. Oh well someone else got their business. Hope everyone quits going there put them out of business. Rude plus stupid nose earing you have to look at.

I took my 2020 Chevy 2500 to have new tires installed. I signed up online and filled out all the info about the truck I was bringing in. 15 minutes after checking in they told me my truck weighed 11,000 pounds and was too big for their lift. The truck only weighs around 7,000. They wasted my time. Avoid Walmart service centers if at all possible.

Absolutely horrid service from shop manager James. Rude dude, and I am not the first to complain. Maybe more 1 star reviews are needed... And he is not the exception. Monkey see monkey do... As his coworkers are not any better. Rude attitudes at register tle.

I purchased four tires from the Walmart four "Douglas" all-season tires at 1001 Over Mountain Drive, Elizabethton TN (423) 543-8133, & was warned if I didn't buy the road hazard my deal would be so good for replacement or repairs. I declined the extras. I ask the guy are the new tires already damaged, he just looked at me in a glance of silence, amazed I ask that question. I got home and looked at the tire,s found a cut on one a knife cut, and my front wheel lug nuts was loose, the back ones was ok. Anyway I took the car back and talked it over with the technicians about this. I was told it wasn't Walmart's responsibility, not their problem, so I left responsible and nice, so what do you think do you want. Walmart's Tire Center now. I carter county. I think it was Carter County anyway.

I called Walmart service center and they told me they would cash my check that is just for one day so it's a small check if it had come from my company. So I set up an appointment with Walmart Automotive to have my oil changed. I come in for my appointment and they started my car. I shopped a little bit and then I went to cash my check. The lady behind the counter told me that since it was from my company they would take it but that it was handwritten so they wouldn't take it. So I didn't have any cash on me except for I would be $9 short until I can run to cash my check. My bank being across town would have been way too far for me to walk. The lady would not even call the manager to let me leave my ID or anything until I get back.

I am a disable vet from Marine corp. I went to Walmart to change my oil on my car. I get around on my scooter since the battery was dead, I was not able to use it to get around Walmart. The manager from the automotive help me push the scooter into Walmart while they work on my car and then also push it back on my car lift when they were all done. I really believe he went out of his way to help me and I'm very grateful.

Amateur service and short-staffed. Forgot to do some ticket requests like check air filters and wipers...had to be reminded. Left glove box on floor. Long waits, poor front counter to service floor communication. High school shop level service.

I had a flat tire which I had them replace but, due to other appointments, they could not fit me in to have the matching tire replaced at the same time. I made an appointment to have the second tire replaced a few day later. I showed up for my appointment 25 minutes before the scheduled time and was told my vehicle would be done in about an hour. An hour and a half later I returned to the service area. It was now about ten minutes before the scheduled closing time of the tire center. I was told they hadn't gotten to my vehicle yet. Then I was told that they could not put a tire on my vehicle because my particular vehicle only takes run-flats. This vehicle is a certified vehicle that was purchased from a dealer with the tires that are on it. It did not have run-flats on it when I purchased it.

Walmart-Carbondale: I had an appointment today at 12:30 pm, left my car with them at sharp 12:30. Notified by the app and the personnel that I am expected to get back my car at 1:35-1:55. Then I started shopping, filled my cart, finished shopping at 1:40 and called them to know the status and they said like 1 more hour, and I got my car back at 3:45pm. Now, during the whole time I was standing in front of the Walmart with my heavy cart, because there is no waiting or sitting area in Walmart. They are not punctual at all and one of the slowest workers that I have ever seen. And moreover, in my Walmart app, the appointment shows cancelled.

Walmart could not do what other tire service companies could do. They could not put a patch on the inside of a tire being an ATV tire things. It was not a radial tire but other companies had no problem doing this and it worked great. I would not trust Walmart with anything that I valued the most because they will not follow through. They will find every excuse in the book not to do the job if they can get out of it.

On Sunday September 28 I checked the oil in wife's car because it was giving her a service life of 5% notice. It had been sitting for a day so I pulled out the dip stick and it as hard to see in the garage so I stepped into the sunlight. It was clear but slightly discolored just over the full mark. My cars are always full of oil. I did have a Trailblazer with 360,000 miles that was a quart low once, so I changed the oil. We drove 15 miles to Walmart Angola the next day for an full synthetic oil change as usual. They called me about 25 minutes later saying I would have to sign a waiver because it was over a quart low. I told them I would come to see it. They showed me a completely dry dipstick. I asked them if I could check it. They said no. I argued to no avail. I reluctantly signed the release but have misgivings about the whole thing. Something is wrong. The car has had full synthetic oil change 5 times. This was the 6th and it has only 18,000 miles.

I had oil change in Walmart Shelby Township in Michigan, with a non-certified little kid. I’m writing this review while he’s changing the oil and so worried about what’s going to happen after and I don’t know where to complain.

Bought 4 tires online to be installed at the Walmart Auto Center in Alexandria, KY. Appointment was a 1 pm, they hadn't even started by 2:20. Woman at the desk was unbelievably rude and unprofessional. The manager said there have been multiple complaints about her, but as of yesterday she's still working there. Mechanics seemed to do a good job, but I wouldn't go back if I have to risk dealing with her.

Road hazard fixed tire with plug, their own plug leaked, but they couldn't do anything because they can't fix leaky plugs. Even though it was a plug THEY INSTALLED!!!! The road hazard on that tire is pretty much useless now since I have a leaky plugs that can't be fixed. They did refer me somewhere else to have my repair done at my own expense, though!

Bought new tires and they were putting them on and stripped a lug nut. Finally they destroyed it and knocked it off. Then had the audacity to blame it on someone else. Will never go there again no matter how cheap they are. Too dishonest for me.

This review is about Walmart 500 Rt 300 Cherry Hill NJ auto center—store 5340. I took my car in for an oil change on 9/4/2025. They took my car and took out the oil. They go to put the oil back in, and they come to me to say they made a mistake and stripped the oil pan screw. They then told me I had to go somewhere else to get it fixed and that they would reimburse me up to 500.00 in the store if over 500.00 they needed to go to the store manager. I said ok and called the dealer to schedule the repairs. The Technicians gathered together and then came back to me to say somebody else must have damaged my car, and they are not responsible. I'm called Corporate and a lawyer

Got there at 7.10. Vehicle check in at 7.27am. It's after 10.20 am and counting for a oil change. Been here too long. About to switch to quick oil change. My time is valuable. I may spend more money but that ok.

Had my oil change a week ago - thought everything was fine then after few days engine oil change light goes on! Went back and two great employees tried to use their phone to get instructions on how to remove that "change oil" light but neither could figure it out!! Great guys tried but but wouldn't you think Walmart would have an app at the auto center that would help solve this simple problem? Now will have to make a third trip to Walmart just to remove that annoying "change oil" blocking the odometer!! This is why I should have gone to the dealer for a few bucks more!

I had just purchased a used car and the front tires were bald with belts showing. The rear tires had plenty of tread, so I only need the two in front.

Walmart Auto Service Center located in Benner Pike Walmart in State College PA is the worst place ever. They ruin vehicles and hide the fact they did wrong. Took my car in for oil change and they drained the transmission fluid. When they realized what they had done the caught it before all the fluid was drained but didn't replace it. My transmission is ruined and is almost 7000 to have it rebuild, they don't want to pay for it because of the year of my vehicle. I called the store manager, and he states it's not his problem.

Got a new set of tires there and started having very rough ride on the freeway. Spent money on alignment and diagnostics before finding out the problem was bad wheel balance with the new tires. Take your car to the real car professionals instead of someone doing general merchandise.

Went to Walmart supercenter in Casselberry for a dead battery. I was told to just park in 26 and wait 3 hours or more! I asked where to check in and a frustrated customer pointed me to an overwhelmed man juggling a bunch of cars and obviously cant take on more cars! I left for another place and got the battery replaced in under 30 mins! Save yourself time and unnecessary frustration and go elsewhere!

WARNING!!! Had a 4 pm appointment to have 1 new tire put on. At 5:30 pm, I still wasn't serviced. Only 2 techs on hand & 1 was asked to come into the store to help out. The woman inside the store could not handle the people, though all were either walk-ins or later appointments. Obviously, I left without service. Went to a REAL tire repair the next day without an appointment & was in/out within 30 minutes. The day before my appointment at Walmart, I waited 3 hours for Walmart to diagnose my tire as having a nail & the "ring of death" and needing a new tire. However, my tire didn't have the "ring of death" & the nail was easily removed & tire repaired. It was obvious, Walmart wanted to sell me a tire. I'll never go back to Walmart Automotive & won't ever shop in any of their stores. I was a huge Walmart shopper, but no more.

Don't expect to get any kind of actual service if you buy a warranty or “lifetime” balancing package. It only covers you if you don’t actually drive your car. I got a nail in my tire. Less than a year old tire. They subtract “wear” from the price of the new tire they have you buy. Then you have to still pay installation & for a new warranty. Also they don’t do alignments and if you have uneven wear then your ”lifetime” balancing rotation isn’t valid anymore.

My plan was to have tires installed on rear rims as the condition was better. After saying that they would do it, claimed the tread wear was 1/32” shy what “the law would allow” refusing the exchange.

The whole experience was a nightmare. They didn’t provide enough wardrobe boxes, so my clothes ended up crammed into regular boxes, arriving wrinkled and smelling musty. My wooden dresser now has dents and chipped paint, and my glass coffee table was shattered. The worst part? One of the movers tracked mud into my new home and refused to remove his shoes despite my request.

Called Walmart at 9am asking if they could patch the hole in my tire. I was told that they could and to bring it in now as they are not busy at all and can get it done quick. I get there at 9:20am… at 11:45am they tell me it’s done. I asked them at 10:30am how much longer of a wait and they said “maybe 20 more minutes.” I won’t be going back.