Walmart Auto Care Center Reviews
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About Walmart Auto Care Center
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Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.
Visit www.walmart.com- Affordable pricing for services
- Comprehensive vehicle checks
- Long wait times for service
- Inconsistent service quality
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Walmart Auto Care Center Reviews
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Reviewed Oct. 19, 2025
Walmart-Carbondale: I had an appointment today at 12:30 pm, left my car with them at sharp 12:30. Notified by the app and the personnel that I am expected to get back my car at 1:35-1:55. Then I started shopping, filled my cart, finished shopping at 1:40 and called them to know the status and they said like 1 more hour, and I got my car back at 3:45pm. Now, during the whole time I was standing in front of the Walmart with my heavy cart, because there is no waiting or sitting area in Walmart. They are not punctual at all and one of the slowest workers that I have ever seen. And moreover, in my Walmart app, the appointment shows cancelled.

Reviewed Oct. 12, 2025
Walmart could not do what other tire service companies could do. They could not put a patch on the inside of a tire being an ATV tire things. It was not a radial tire but other companies had no problem doing this and it worked great. I would not trust Walmart with anything that I valued the most because they will not follow through. They will find every excuse in the book not to do the job if they can get out of it.
Reviewed Oct. 6, 2025
On Sunday September 28 I checked the oil in wife's car because it was giving her a service life of 5% notice. It had been sitting for a day so I pulled out the dip stick and it as hard to see in the garage so I stepped into the sunlight. It was clear but slightly discolored just over the full mark. My cars are always full of oil. I did have a Trailblazer with 360,000 miles that was a quart low once, so I changed the oil. We drove 15 miles to Walmart Angola the next day for an full synthetic oil change as usual. They called me about 25 minutes later saying I would have to sign a waiver because it was over a quart low. I told them I would come to see it. They showed me a completely dry dipstick. I asked them if I could check it. They said no. I argued to no avail. I reluctantly signed the release but have misgivings about the whole thing. Something is wrong. The car has had full synthetic oil change 5 times. This was the 6th and it has only 18,000 miles.
Reviewed Sept. 30, 2025
I had oil change in Walmart Shelby Township in Michigan, with a non-certified little kid. I’m writing this review while he’s changing the oil and so worried about what’s going to happen after and I don’t know where to complain.
Reviewed Sept. 21, 2025
Bought 4 tires online to be installed at the Walmart Auto Center in Alexandria, KY. Appointment was a 1 pm, they hadn't even started by 2:20. Woman at the desk was unbelievably rude and unprofessional. The manager said there have been multiple complaints about her, but as of yesterday she's still working there. Mechanics seemed to do a good job, but I wouldn't go back if I have to risk dealing with her.
Reviewed Sept. 16, 2025
Road hazard fixed tire with plug, their own plug leaked, but they couldn't do anything because they can't fix leaky plugs. Even though it was a plug THEY INSTALLED!!!! The road hazard on that tire is pretty much useless now since I have a leaky plugs that can't be fixed. They did refer me somewhere else to have my repair done at my own expense, though!
Reviewed Sept. 8, 2025
Bought new tires and they were putting them on and stripped a lug nut. Finally they destroyed it and knocked it off. Then had the audacity to blame it on someone else. Will never go there again no matter how cheap they are. Too dishonest for me.
Reviewed Sept. 4, 2025
This review is about Walmart 500 Rt 300 Cherry Hill NJ auto center—store 5340. I took my car in for an oil change on 9/4/2025. They took my car and took out the oil. They go to put the oil back in, and they come to me to say they made a mistake and stripped the oil pan screw. They then told me I had to go somewhere else to get it fixed and that they would reimburse me up to 500.00 in the store if over 500.00 they needed to go to the store manager. I said ok and called the dealer to schedule the repairs. The Technicians gathered together and then came back to me to say somebody else must have damaged my car, and they are not responsible. I'm called Corporate and a lawyer
Reviewed Aug. 24, 2025
Got there at 7.10. Vehicle check in at 7.27am. It's after 10.20 am and counting for a oil change. Been here too long. About to switch to quick oil change. My time is valuable. I may spend more money but that ok.
Reviewed Aug. 5, 2025
Had my oil change a week ago - thought everything was fine then after few days engine oil change light goes on! Went back and two great employees tried to use their phone to get instructions on how to remove that "change oil" light but neither could figure it out!! Great guys tried but but wouldn't you think Walmart would have an app at the auto center that would help solve this simple problem? Now will have to make a third trip to Walmart just to remove that annoying "change oil" blocking the odometer!! This is why I should have gone to the dealer for a few bucks more!
Reviewed Aug. 4, 2025
I had just purchased a used car and the front tires were bald with belts showing. The rear tires had plenty of tread, so I only need the two in front.
When I went in, the girl remembered me from the phone. She took out a pink felt tip marker and wrote on the back of some old paper. She wrote down all of my info, took my key and said come back in an hour. I came back and they were finished and asked for $340. Stupid and trusting I handed them my credit card. Then I'm thinking wait! $85 plus tax and fees should be under $200. So, I ask what's up? Immediately another woman came over trying to tell me that is what it comes to with all the fees. We went back and forth about this and then a man came up and told me that Walmart never makes mistakes.
Both the man and the second woman became very rude. I said, "The tires were only $85 each right?" And they both insisted that was true as it said on my estimate I received before approving the installation. Wait, what estimate? Were they talking about the paper with the pink writing on it, I didn't get that. Being a quiet kind of man I figured I would figure it out in my car, paid and left.
At my car, I could think without the 3 of them yelling at me and being so nasty. The receipt showed I paid $138 each for the 2 tires and they weren't even the same brand they told me I was getting. When I went back in, they were still aggressive and snotty. I pointed out that I did not receive an estimate, I asked for different tires and got the wrong ones. Without even checking they told me it would take a couple weeks for the tires I wanted to come into stock and they had NO other tires to fit my car. They said they could put the ready to blow tires back on my car if I wanted. I asked to talk with the manager. The man walked into the back room and I swear came back in about 10 seconds and said "He says there is nothing we can do for you". Crestfallen I left.
I went home and called the store to talk with the store manager. They told me the store manager was no in the store but I could talk with a shift manager. After being on hold for 15 minutes I hung up and called the 800 number. You know, I can go on and on with all the details of the several calls to the 800 number. The several times I went into the store and tried to resolve this, but you get the picture. The point is that Walmart made a big mistake and they really didn't care. If you feel you must use them, be very wary and check everything because, if they screw up, then you are screwed.
Reviewed July 17, 2025
Walmart Auto Service Center located in Benner Pike Walmart in State College PA is the worst place ever. They ruin vehicles and hide the fact they did wrong. Took my car in for oil change and they drained the transmission fluid. When they realized what they had done the caught it before all the fluid was drained but didn't replace it. My transmission is ruined and is almost 7000 to have it rebuild, they don't want to pay for it because of the year of my vehicle. I called the store manager, and he states it's not his problem.
I have filed a claim and it's been hell to get anywhere with their insurance. My boyfriend works at Walmart part time, seriously is that the way they should treat their staff and family members. The team lead checked on our car and said it was almost done 3 different times. Oil change should take less than 30 minutes, mine took 1 hour 20 minutes. I know things happen, but they could have been honest and not hid the fact that they did wrong. I have called Corporate 3 times with no luck on speaking with anyone from higher up, just worse less people giving us the runaround. If you want your car in running condition as the way it was when dropped off, go somewhere other than Walmart auto. They will ruin your vehicle.
Reviewed July 3, 2025
Got a new set of tires there and started having very rough ride on the freeway. Spent money on alignment and diagnostics before finding out the problem was bad wheel balance with the new tires. Take your car to the real car professionals instead of someone doing general merchandise.
Reviewed June 23, 2025
Went to Walmart supercenter in Casselberry for a dead battery. I was told to just park in 26 and wait 3 hours or more! I asked where to check in and a frustrated customer pointed me to an overwhelmed man juggling a bunch of cars and obviously cant take on more cars! I left for another place and got the battery replaced in under 30 mins! Save yourself time and unnecessary frustration and go elsewhere!

Reviewed May 22, 2025
WARNING!!! Had a 4 pm appointment to have 1 new tire put on. At 5:30 pm, I still wasn't serviced. Only 2 techs on hand & 1 was asked to come into the store to help out. The woman inside the store could not handle the people, though all were either walk-ins or later appointments. Obviously, I left without service. Went to a REAL tire repair the next day without an appointment & was in/out within 30 minutes. The day before my appointment at Walmart, I waited 3 hours for Walmart to diagnose my tire as having a nail & the "ring of death" and needing a new tire. However, my tire didn't have the "ring of death" & the nail was easily removed & tire repaired. It was obvious, Walmart wanted to sell me a tire. I'll never go back to Walmart Automotive & won't ever shop in any of their stores. I was a huge Walmart shopper, but no more.
Reviewed May 13, 2025
Don't expect to get any kind of actual service if you buy a warranty or “lifetime” balancing package. It only covers you if you don’t actually drive your car. I got a nail in my tire. Less than a year old tire. They subtract “wear” from the price of the new tire they have you buy. Then you have to still pay installation & for a new warranty. Also they don’t do alignments and if you have uneven wear then your ”lifetime” balancing rotation isn’t valid anymore.
They also won’t tell you upfront how much the tire will cost “under warranty“ until after they fix it. After a lot of hassle, the guy tried to give me a ballpark. He said I’d still have to pay about half the cost of the tire and he was being “generous“ since my tires were unevenly worn. Maybe this is standard practice now, I don’t know, but I’ve always gotten an alignment & balance with installation of new tires & if something happened to them, the company fixed it. Not the case with Walmart, even with “warranty”.
Reviewed May 7, 2025
My plan was to have tires installed on rear rims as the condition was better. After saying that they would do it, claimed the tread wear was 1/32” shy what “the law would allow” refusing the exchange.
Reviewed May 5, 2025
The whole experience was a nightmare. They didn’t provide enough wardrobe boxes, so my clothes ended up crammed into regular boxes, arriving wrinkled and smelling musty. My wooden dresser now has dents and chipped paint, and my glass coffee table was shattered. The worst part? One of the movers tracked mud into my new home and refused to remove his shoes despite my request.
Reviewed April 28, 2025
Called Walmart at 9am asking if they could patch the hole in my tire. I was told that they could and to bring it in now as they are not busy at all and can get it done quick. I get there at 9:20am… at 11:45am they tell me it’s done. I asked them at 10:30am how much longer of a wait and they said “maybe 20 more minutes.” I won’t be going back.
Reviewed April 21, 2025
Made appointment online to had my oil changed in a 2002 Grand Cherokee Jeep. Filled out car information online. Walmart issued an appointment date and time. When I arrived for my appointment they said they to not carry the manufacturer recommend oil for my standard Grand Cherokee Jeep. This model Jeep is one of the most popular models. They should have not made the appointment in the first place nor did not so any remorse for error in making the appointment.
Reviewed April 19, 2025
I came in 4/19/25 because I found a gash on my sidewall of a brand new tire so I brought it in for road hazard. Arrived 1040 am and service said it started at 1231pm. By 130pm I had not heard anything more so I went to the desk to inquire. The service person told me they canceled the job because it was missing 1 lug nut but no one thought it pertinent to inform me of this? Just left me hanging for hours on end. Then they had to redo the ticket putting me at the end of a long line of cars some of which I saw come in after mine. As of writing this review, it has been another hour and my truck is still sitting in the parking lot. This is pretty much the way things are in Tennessee as a whole, poor service everywhere. The south will never rise again. Glad I'm from Chicago. Guess I'll have to go back.
Reviewed April 19, 2025
Walmart on West 57th. They do bad work on your car. They spin cookies in your parking lot testing out their tires. They did not honor my coupon $20 off and they were standing around talking a lot. My car took over two hours to get two tires put on. It is bad business. Will never return here. We never do business here. We never do nothing at this location again that is not proper work And protocols there. People here are lazy and do not like to work. I am my GM. I run three successful businesses and I do not act like that or my employees do not act like that.
Reviewed April 12, 2025
My experience was excellent, low cost and excellent service. My mechanic was Clive at Congress Ave., in Palm Beach County. The price was the best anywhere and the service was excellent! I bought tires, and although I read that they add extra charges, that’s because Walmart charges separately (cheapest anywhere), for mounting, balancing, and air stem. Basic price is $18 per tire! I guess some think they get that in cost of the tire?
Reviewed April 7, 2025
I purchased 4 new tires last week from Walmart Auto Center. After 3 return trips, over 8 hours of waiting, and $600 my truck shakes and drives horribly. It didn't before I took it there!! I was told by another tire company that the tires are all out of round and bad tires. The manager at Walmart said they couldn't replace them because they'd been driven on. I guess they expected me to carry the truck home on my back. So, now I will have to spend another $600 a week later for tires from somewhere else. Horrible experience and money wasted!! I will tell everyone to NEVER take their vehicles to Walmart for tires!!!
Reviewed April 1, 2025
I called and made an appointment for new tires. After, waiting almost 2 hours, the technician removed the old tires. He then put them back on. He proceeded to inform me, my nuts and studs were stripped, he couldn't work on my vehicle. When I questioned as to why he took them off and put them back on, he got hostile and asked me to leave the premises. I asked to speak with the manager, as this employee had damaged my vehicle. The nuts and studs were fine on arrival. They proceeded to call the police and have me banned from Walmart. Do not take any vehicle to Walmart for anything automotive. They have a bunch of incompetent children working there and will damage your vehicle, then blame you.
Reviewed March 17, 2025
Went in for wiper blades. Their sizing books were torn up and scattered throughout the isle. One book was missing the page I needed, the other book thankfully had it. Grabbed my blades, but wanted to do my due diligence and ask if an employee could confirm. The man that helped me wasn't polite, told another customer looking at the same book I checked he would "shove her out of the way" to look at the same information I had already looked at. Very embarrassing for everyone involved. Bought the blades and what do you know they don't fit. At least I learned not to trust this particular auto-center - the one in Klamath Falls is superior.

Reviewed March 4, 2025
Took my vehicle to Wal-Mart TLE for oil change... They overfilled my engine oil capacity nearly DOUBLE, which has caused severe damage to the engine. All Wal-Mart has done is avoid taking any responsibility whatsoever for what their incompetent employees have done to my vehicle!
Reviewed Feb. 14, 2025
Do not take your vehicle to Walmart Auto Center. They will damage your vehicle and not compensate you for repairs. I recently bought tires from Walmart at a cost of over $600. While there, I decided to let them change the oil on my 2021 Audi. Instead of draining the oil, they drained the transmission fluid. After more than two hours of avoiding me, I confronted them, and they admitted what they had done. The manager, said they were not able to refill the transmission fluid and the car needed to be towed there. He said Walmart would take care of the cost of towing and all costs associated with refilling the transmission fluid and oil change once at Audi.
However, he then refused to pay for the towing unless I signed a release of all liability for Walmart's actions that day. When I refused, knowing I needed Audi to do a diagnostic to be sure that the transmission was not damaged, he refused to pay for towing became belligerent. I ended paying the $150 fee on my credit card. The cost to run a diagnostic, refill the transmission fluid and change the oil came to just over $1,100. When I returned with the receipts, taking off work again, he said he couldn't cover the bill and was referring it to Walmart's insurance company. He told me it was all my fault because I had refused to sign a release of liability the day of the incident.
The battle with insurance company is yet to begin. I stand with $2K in credit card charges that should have been $700 for the day including my tires. My Audi dealer laughed when my car was towed in. "Never go to Walmart", they said, "they are incompetent". I went out of my way to be patient and understanding with this. However, the lack of any empathy, concern or even accountability for something that is entirely their fault, has made me bitter. These people are awful.
Reviewed Feb. 11, 2025
Ordered tires from Walmart.com to be installed at the Walmart Care Center. Long story short, ordered the wrong size. I had to return them myself (Walmart.com). Got them from a third party tire company. Almost 3 weeks later (tires returned and signed for) I’ve only gotten a refund for 2. Priority Tire in Texas is saying Walmart is not letting them issue a refund for the other 2. Walmart is saying I have to get the refund from the tire place. Huge runaround for $315.00.
Reviewed Jan. 16, 2025
Went there for oil change and have a headlight and tail light put in. Said thay call me and I have no missed calls. My trunk would not open. I went straight to my car, put the key in and like always my trunk opened as soon as I turned the key. Well said my headlight would come out either. What a sorry bunch of tech. Will be telling everyone about this.
Walmart Auto Care Center Company Information
- Company Name:
- Walmart Vision Center
- Website:
- www.walmart.com