Volvo Reviews

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About Volvo

Volvo Penta is a world-leading supplier of engines and complete power systems for both marine and industrial applications. We strive to give our customers the right product, with the right qualities.

Volvo Reviews

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    Page 5 Reviews 440 - 640

    Reviewed Sept. 13, 2008

    2000 volvo 240, BAD TRANSMISSION, 125k , bought at 99k. the nerve of the authorized repair shop to tell me its my fault, suddenly the transmission fluid is black- last oil change it was fine, they said it was my fault, but check engine light went on the blinking arrows- for 24 hours only, now they're telling me i may have done damage to the internal transmisstion. that's impossible. i am disgusted, 3 alternators later and a total new suspension. mucho bucks for the volvo status symbol

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    Reviewed Sept. 10, 2008

    2003 Volvo XC90 Please add another bad transmission to the count. Is anyone keeping count? How many does it take for a class action lawsuit? Additionally clogged drains from the sunroof that caused water damage to sensors and a defective master cylindar in the brakes all for a grand total of about 8K in the past six month period. Volvo is NOT for life!
    .

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    Reviewed Sept. 8, 2008

    Had new vovlo penta d3 190 diesel boatmotor and outdrive installed by authorized dealer in san rafael calif in novemeber 2006. I have less than 500 hrs on engine and had the boat in too be repaired over 15 times in Kona Hawaii at the local volvo authorizes dealer. The motor and outdrive have numerous issues with design and electrical and mechanical related problems. I'm continually charged for warranty repairs, as the dealer states volvo penta refuses to reumburse their repair shop.

    I have been towed in from the open ocean twice, stuck at the dock because the trim will not go up four times, the turbo charger failed once,fue injectors and numerous electrical problems. Corrosion electrolous has eaten away the powder coating on the outdrive due to improper sacrafcial anodes the boat outdrive came with originally.

    I have spent over $ 5000.00 dollars in repairs that should have been covered under warranty. I have lost sea tme allowing me to fish. $ amounts unknown.

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    Reviewed Sept. 2, 2008

    My transmission is gone and it seems there are hundreds & hundreds of consumers with the same problems.. any sort of acknowledgement from VLVO

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    Reviewed Aug. 27, 2008

    I purchased a certified pre-owned S40 on May 19, 2008. Shortly after I took the car home, I began to notice a foul smell. I figured that maybe a cat had gotten into it with the previous owner, and that the smell was just a result of that and would eventually fade away, so I pushed that to the back of my mind. Toward the end of June I noticed that the car was having trouble starting. I took it into the dealership in OKC, and they told me that I needed some part to regulate the fuel pressure. Just over a week later the part was fixed, and I picked up my car on a Friday. On Saturday morning my car would not start. Monday morning I dropped off the car again, and was eventually told I needed a new fuel pump. A full two weeks later, my fuel pump finally arrived. Two weeks! I was finally able to pick up my car on a Thursday. After parking in my driveway Sunday afternoon, I noticed a huge puddle under the car, and I felt that the floorboard under the passenger seat was soaked. The following Monday I took the car back yet again. This time I was told that the air conditioner vent had become disconnected and all of the water from the air conditioner had leaked into the floorboards and molded everything. By last Wednesday afternoon I was able to pick up my car and drive home. Today (8/26) I was driving home and the car just completely shut down. I was able to coast into a parking lot away from the highway rush hour traffic, and had my car towed in. There was no warning of any sort that the car was having issues. The car has been in the shop for 30 of the last 35 days, and I haven't even made a payment on it yet. I have no idea what I am going to do when the warranty expires in December, as Oklahoma lemon laws do not cover used cars. I had purchased this Volvo as my first car because of their reliability and safety ratings, but now I really wish I had go with the less-expensive, new Toyota. This is absolutely ridiculous.

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    Reviewed Aug. 25, 2008

    Purchased a 2001 s60 volvo with 16,000 miles on it, sounds too good. I have had the tranmission replaced, lights keep going out, CV joints have been replaced and just a host of other stuff. I do not believe in Volvo's anymore.

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    Reviewed Aug. 25, 2008

    I did not use the car for several months due to low gas mileage -- have been using my second, more economical car. Due to disuse, battery died, so, as I always have done, I prepared to use jumper cables to get the car started. I was aware of the fact that the battery is located under the floor in the left rear of the trunk, but I had NO idea that it is physically impossible to expose the leads for purposes of jumping the battery to start it without disassembling the car. Access to one of the three bolts that secure the bracket that holds the COVERED battery in place is virtually impossible for the average person without the proper tools. Perhaps a Volvo service center has a wrench that has an angled neck, making it possible to loosen the bolt that attaches to the rear of the trunk, just inside the trunk from the bumper, but standard wrenches will not work. If I were out and about and had the need to use jumper cables on my car, it would not be possible. I doubt that all roadside services are equipped to handle this situation, either. While Volvo (now Ford...) may counter that there is some safety reason for locking the battery away so nobody can access it but, perhaps, authorized serviced centers/personnel, but I won't believe it. I have driven nothing but Volvos since 1977, and HAD vowed never to own or drive anything else. This experience, alone, and made me decide to get rid of this car as quickly as I can and purchase a different foreign made automobile. Shame on Volvo!

    To expose the battery and the bolted bracket that holds it in place, I had to break several plastic pieces that look like large-headed screws that are punched through the plastic housing inside the back bumper and the felt-like molded covering that forms the walls of the trunk. The molded plastic housing still was not liberated sufficiently to provide access to the last bolt, and pushing it to try to gain access came dangerously close to cracking it. The stupidest design feature I have ever seen in a Volvo!

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    Reviewed Aug. 22, 2008

    I originally purchased my 2005 s40 Volvo at Neftin Westlake in California. I was visiting a friend in Las Vegas and was pulling into his driveway when all of a sudden every indicator light on the on electrical panel lit up and the car shut off in the middle of driving and I could not restart the car. I had the car towed by triple A to a nearby independent mechanic called Sunset Auto to have them examine my vehicle.

    The next day they called and told me that the timing belt was shredded and had damaged parts of the engine which is why the car had shut off. They explained that this would be about a $2,500 repair job. They also told me that the timing belt should last and does not need to be replaced until 100,000 miles. I only had 43,000 miles on the car. They told me that I should have it taken to Volvo for repairs as it should be covered under warranty as my vehicle was covered for 50,000 miles and it was well under that.

    I had the car towed to Volvo of Las Vegas to be inspected. The next day George, my service advisor, called to let me know the bad news He said that unfortunately the car was not going to be covered because I must have been in an accident. I told him I was NEVER in any front end collision and that the car just died in the driveway- I could even have the tow truck driver account for that. He insisted it would not be covered. The next day I went down to Volvo and the other service advisor whispered to me So, what did you hit? C'mon- it's okay, we know you hit something) I told him I absolutely DID NOT hit anything. They kept saying I must have been in a serious accident.

    George explained I was looking at about a $3,000 repair that was not going to be covered. I told him that according to the other repair shop, the belt should not have gone out at 43,000 miles and how was that relevant to anything he was saying? I went home that evening frustrated about what to do- and called the Volvo Complaint Center, and of course received no help whatsoever.

    The next day I called Volvo and George said perhaps I scraped something and I must have hit a speedbump or curb which hit the AC Compressor which caused the damage and that I should just call my insurance company Even if this was the case, what a horrible, poorly made vehicle if it cannot withstand going over a speedbump. All of sudden George said the repairs were going to cost about $5,000 or $6,000! The price went up thousands of dollars in just one day!

    I called the original body shop, Sunset Auto, and they said in fact they would vouch that there was no visible damage to the AC pump at that time they inspected the vehicle. I repeatedly asked George to please email or fax me a copy of the estimate so I could have it for my records. He fought about it and was very rude and after repeatedly asking him he still NEVER sent me an invoice.

    I ended up having to tow my car back to California to have my car fixed and still cost me money out of my pocket. There was no way I would ever let them have my business. I was even sent a customer survey later on my last service experience and submitted it to Volvo of North America. I never got a follow up call or anyone even addressing my ordeal. It took over 2 months to get this ordeal straightened out which was frustrating since I was making payments on a car I couldn't even drive.

    I am a valued customer who pays all payments early, services my vehicle at every service suggestion and does everything by the book. I am so disappointed and angry that Volvo treats its customers like this. I will make it my quest to make sure that nobody I ever come in contact ever buys a Volvo. I will go out of my way to bring this to everyone's attention about the poor customer service and quality of their products. Shame on Volvo.

    I was forced to make payments on a vehicle I wasn't even driving and had to spend more money out of my pocket just to get to work everyday, not to mention the money i had to pay out of my pocket to fix the car.

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    Reviewed Aug. 21, 2008

    I have taken my 2001 Volvo V70 in to have the air conditioning checked while the car was under extended warranty . They could not find anything wrong and now I am about to return with the continuing problem , the extended warranty is up. I anticipate an unseemly battle. They do send me a Birthday card with which I can fan myself . About four years ago I reported that the car was hesitating and erratic , twice leaving me in the path of oncoming traffic when making turns. I was made to feel like a delusional imbecile by Power Volvo of Cerritos . They said that there was no problem then they said that to replace the transmission would cost me a great deal . I claimed against extended warranty and it was denied . I asked them to send the letter denying the claim to a lawyer and suddenly they took care of the expensive imaginary problem. yes they took care of that problem but I had to threaten and I resent being treated in that manner.

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    Reviewed Aug. 18, 2008

    My 1999 Volvo V70 was purchased in September of 2006. The car is wonderful to drive however it seems to have some issues which, although under recall, Volvo refuses to fix. My first contact with Anglo Canadian Motors - the only Volvo Dealership in Edmonton, AB, Canada was a tremendously stressful experience! It all started on February 3, 2007. I was driving to my Stepdad's to have the oil changed on my car (he does all my oil changes and knows a lot about cars but is not a licensed mechanic), the oil pressure light came on about 1/2 way to my destination so I pulled over and immediately popped the hood and checked the oil, the levels were good. I started the car again and the light was still on so I called my stepdad to ask what might be wrong. He obviously asked about the oil level and I told him that it was reading fine. He suggested I add some oil, just to be safe and bring the car straight to him so he could check it. I did as he said - the oil pressure light did not go off at all. My stepdad checked everything he could think of but couldn't find anything wrong. He changed the oil and suggested that I take it into Volvo to have them check it - I had to have it towed as I didn't want to do any damage just in case. Let me be clear here, the only issue was that the oil pressure light was illuminated. There were no funky noises or smells or smoke or anything. All else seemed fine with the car, it ran fine, it drove fine, nothing really seemed to be wrong except the light. Here's where things get bad - I had the car towed to Volvo, it was a saturday afternoon so of course Volvo closes early - they did however promise that they would look at it first thing Monday morning. Monday morning came and went so I finally called them Monday late afternoon to find out what was going on - they still hadn't looked at it. I called again on Tuesday morning and they still hadn't looked at it. Called again Tuesday afternoon and finally they had looked at it however the news was NOT good. I was told by the Service Rep that the car would require an engine rebuild as the heads' were damaged and that this work was going to cost me about $8000.00!!! I was obviously shocked beyond belief and obviously requested more explanation (I am a woman by the way so I'm not sure it that plays any part in this whole scenario...). The Service Rep continued to tell me that the car was severely damaged - supposedly because I had driven it after the oil pressure light came on - and that the engine would need to be rebuilt. How is this possible? There was, as I stated before, no funky noises, no smells, no smoke, no nothing! Not to mention, I could have purchased a brand new motor for the car for what they were quoting me for the rebuild! I asked if they could fax me a copy of the diagnostic report and of course was told they couldn't do that. I told them to stop everything, hung up the phone and called my husband at work. I told him what they said and he was so shocked he couldn't speak. I explained that logically, what they were telling me did not make sense at all. My husband hung up the phone and called Volvo himself - Volvo stuck by their guns and gave him the same story. I then called Volvo and told them not to do anything and that I would be down to pick the car up then next day. The next day my husband and I went down to pick the car up. I was given Volvo's report on the car which states exactly this NO OIL PRESSURE LIGHT ON AT THIS TIME. CHECKED OIL LEVEL. GOOD. OIL LOOKS AIRATED. SUPSECT OIL PAN SEALS DAMAGED. WILL ALSO LIKELY REQ HEAD TO BE REBUILT (LIFTERS NOISY, AND CLOUD OF SMOKE C OMING OUT OF TAIL PIPE). *NOTE* THERE MAY BE OTHER DAMGE TO ENGINE ABOVE AFOREMENTIONED ISSUES. After we got the keys back, we started the car - nothing was wrong, the oil pressure light was off, there was no unusual noises or smells or smoke or anything. My husband drove it down the road and it seemed to be fine. We were both mystified however we had found a reliable mechanic through a friend who new all about Volvo's so we took the car directly to him - we drove it there and had no problems. The next day (Wednesday February 7th) our new mechanic took a look at it - I worked right next door to him so I was anxiously awaiting his findings! I had told him what Volvo had said and showed him the report that I was given. By that afternoon he came and talked with me and I was more than relieved as you will understand after this next bit of information! My 'trusted' mechanic came back to me with this on his report Oil pressure light was not on when vehicle moved into shop. No exhaust smoke. Oil level good. Remove oil pressure switch. Oil pressure cold, idle 85psi. 2500rpm 75psi. No problem with oil pressure. Remove filler cap when running, valve train is being lubricated. Recommend changing oil more ofter to help clean up sludge build up. Inside valve cover and on sending unit there is sludge/ carbon. Do not recommend doing an internal engine flush as this could caused problem if too much sludge remove at one time. Road test, no valve train noise detected at city or freeway speeds. What was the problem - well, the people who owned the car prior didn't maintain it very well, the oil had not been changed regularly and there was a build up of sludge - what was required to fix it - an oil pressure switch was replaced, the part cost $23.91. My total bill with part, labor and tax $147.99! A far cry from $8000.00!!! And all I had to do was get the oil changed every other month to get the sludge cleaned up - I am now back to regularly scheduled oil changes and the oil pressure light no longer comes on! Needless to say, my trust in Volvo service has diminished extensively! No, actually, my trust in Volvo service is completely GONE! Unfortunately, my contact with Volvo continues as now I have a recall issue that needs resolution. In October 2007, the ETS light came on and not knowing what this was I took out my owner's manual and looked it up. The Electronic Throttle System - whatever that is - was at fault. Not knowing what this was I did some research on the internet and found out that Volvo has a recall on this. Now, the car wasn't really doing anything out of the ordinary at this point, the light just came on and every now and then the engine would rev up and down when I was idled at a light or something - nothing really huge or even all that worriesome, just quizzical. I of course called Volvo to have the recall work done - great, not this again! I was told that it was a simple software download so booked it in for the download. On October 26, 2007 I took the car down for the download and waited since it would only be an hour to do. The service rep came out, said You're good to go. I asked if the download was done and he said Yes. But it may take a few hours for the software download to take effect so give it a day and if the light comes back on give them a call I was also told that the next step would be to replace the ETS module if the light wouldn't go off. I signed the paper, got my keys and left. The ETS light was off when I started my car and drove away. Within a few km's the light came back on again so I thought nothing of it and continued home. The next day the light was still on so I called Volvo. I was asked if the car was doing anything strange, at that point it was not so I was told to wait and see what happened. On November 2, 2007 my husband and I took our daughter out for dinner for her birthday and about 2 blocks from the restaurant we stopped at a red light and the car simply DIED, right in the middle of the road! Couldn't get it to start at all, all we got when we turned the key was a 'click'. We pushed it off to the side of the road and took a taxi home as it was quite late in the evening. Called Volvo first thing November 3, 2007 (saturday) and had the car towed to the dealership. Volvo couldn't even LOOK at the car until November 9th! I had to rent a car for a week! I explained that I had just had the software download done the week before and the ETS light had never gone out so it had to be something to do with that. They said they would look into it. On November 9th I was told that it wasn't the ETS, it was the Fuel Pump Relay switch. I asked if they would replace the ETS module because I was certain that was the problem. I was told that they could not do that because the diagnostic indicated it was the fuel pump relay so Volvo would not approve the replacement of the ETS module. I called my husband and expressed my distrust in Volvo's service department and although he agreed with me, he thought it best to simply have the part replaced and see what happened - $305.52 later! Volvo cleared the ETS indicator after replacing the fuel pump relay and I drove the car home. Within 2 days the ETS light was back on and I was back on the phone with Volvo. They booked me in for November 23rd to have it checked again. The ETS light goes on for a few days then goes off for a few days, then goes on, then goes off. When I took the car in on November 23rd, the light was off and I was told that they couldn't do anything if the light was off because they couldn't get the 'reports' that they need to submit to Volvo to have the work approved. I am now frustrated beyond belief! I called and spoke with the service manager and didn't manage to get anywhere however, I did get a tidbit of information that really ticked me off! I was told by the service manager that the ETS software download was originally done in 2004, I said that wasn't possible since I hadn't owned the car in 2004 and that I had taken it in for the download in Oct of 2007. The service manager was adamant that the download had been done in 2004. I then asked if the download would be done twice for any reason. He said No, because it was the same download and they would never do it twice. Interesting, I was told by the service rep on October 26th 2007 that the download had been done - note my quote from the service rep above. Okay, so the service manager insists, according to the maintenance records of my vehicle, using my VIN#, that the download had been done prior to me even owning the car and that this is 'on record' for my car according the the VIN# and that Volvo has access to all of this information - now tell me why, when I took my car in on October 26th 2007, the service rep didn't notice (or didn't care) that this download had already taken place - they had the reports ON THAT DAY that the ETS module was all messed up! Now, I can't get Volvo to do anything because when I take it down to them, they seem to find other things wrong with it and supposedly it can't possibly be the ETS module! So, to date, the ETS light is still on (it doesn't even go off anymore), the check engine light keeps coming on, my car stalls at intersections - though it does start back up again, it continues to rev when idling and sputters almost constantly. I'm now having some noticable issues with the braking although I've pretty much narrowed this down to only happening after I've hit a pothole or a bump in the road then braking - the brakes become quite sluggish and stiff and requires a lot more pressure to get the car to stop. I've replaced ALL of the window controls which was quite costly AND I've had to replace the tailgate lock (which is under recall as well but only for the year 2000 model - I currently have an inquiry in regarding this for a reimbursement of my money - ya well, a girl can have dream right!). I still love my car, overall it treats me quite well and still drives great most of the time - what I can't stand is dealing with Volvo. How is it possible that there can be an obvious defect that already has a recall out on it but the manufacturer won't honor their committment to it. It boggles my mind to realize this but even worse is the fact that there is no recourse for the consumer - we file the complaints and we talk to the people who are supposed to be there to help us but we get nowhere! Why is there not a governing body to which we can go with these issues who will actually assist us in resolving these issues and getting these manufacturers to provide the service and quality that they brag about when they're trying to sell you their product but that as soon as they have their money, they conveniently forget all about! This is what the issue truly is, not the fact that they're producing crap that in some cases poses a critical risk but that they don't feel the need or more importantly, the RESPONSIBILITY, to fix the problems and actually follow through with the promises.

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    Reviewed Aug. 16, 2008


    We purchased a 2004 XC90 Volvo. The car was purchased because of the reputation that Volvo has for a dependable, long running, safe car. That is simply not the case anymore. My wife took the car in because the transmission was not right. Much to our surprise we were told we needed a new transmisson. The car has only 41k miles on it!!!!!! Who has ever heard of that!?!?!?!?!?! We are in the process of deciding what to do and looking to Volvo for help. So far there has been nothing. I'm on board with the other Volvo owners who would like to file a Class Action suit!!!

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    Reviewed Aug. 14, 2008

    I have a 2002 Volvo XC- it has had so many problems I couldn't list them all, but a lot of these comments are very familiar. lights go out constantly, the fuel pump went out (now under recall _ I had already replaced it, wrote for my refund over 7 weeks ago and have never received the refund!, no number for contact) Now the transmission needs to be replaced, it revs really high in stop and go traffic and then lunges forward really hard when the transmission finally catches. We have been diligent with maintenance on the car, all recommended scheduled maintainance has been performed, oil changes are performed as required, everything. It's so frustrating, not to mention expensive. I love the safety features of this car, I love the styling of it, the interior is so well thought out- everything is right where it should be. But as far as reliability, I could never recommend one to a friend.

    Last year I spent over $5,500.00 on repairs that I never would have encountered in the Hondas that I drove for years. Not to mention the lost time from work to take the car to and from the dealership constantly.

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    Reviewed Aug. 13, 2008

    My 2001 S80 Volvo showed a transmission service message. Brought the car into the dealer and told them of the problem. The service person was extremely understanding and helpful, provided a loaner car for the day for me. Unfortunately the problem was the transmission needed to be replaced. The problem that I have with Volvo is that the transmission was replaced just 19 months ago. It had the exact same problems. That time it was under warranty. I asked if there was anything Volvo could do as far as a warranty on the transmission seeing as it was changed such a short time ago. I was told that nothing could be done. So here I am with my S80 Volvo, needing a third transmission for the cost of $4700.00. Attempted to call Volvo with absolutely no luck. This is only the latest of issues with this car over the five years I've owned it. Will never purchase another Volvo again

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    Reviewed Aug. 7, 2008

    I bought my 2001 Volvo S60 pre-owned with 61,000 miles on it in 2006, It is now August of 2008 and I have had NUMEROUS problems with this car. First, my transmission went out about 3 months after I bought the car. For about a year nothing happened, then the whole front of the car started making a shaking sound. So the dealership replaced the bushings or something, costing way too much. I've gone through probably 8 headlights, 3 tail lights and 2 blinkers. The sunroof is somehow broken, the driver's side window sometimes doesn't go down, otherwise when it does, I try to put it back up and it goes about a quarter of the way then goes back down. My air conditioning unit has gone out, and to replace this is $1100 all it is is a new head unit, sort of. I just have had the worst time with this car. I've thought it was a lemon or something but i just don't know what to do! I'm all for a law suit there's no reason for people to replace a whole trnsmission for a car, it's crazy! I HATE VOLVO

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    Reviewed Aug. 3, 2008

    My 2004 volvo XC90 T6 has had several ridiculous issues that i have never experienced in any of the German vehicles I have owned over the past 20 years. I have been fearful of this car of late mainly because I read several complaints about the reliability of the transmission on this vehicle. well my fears became reality on friday night while my wife and 22 month son were coming home from the market. My wife called me frantic about how the car will not go into reverse and now that I have managed to drive out of my parking spot it is not moving above 20 MPH. Needless to say, I was angry and VERY concerned for my family's safety. She was able to creep home and we called the tow truck company to take this piece of junk to Mooer's Volvo in Richmond Virginia 804 755-666. I wish to file a complaint about the reliability of this vehicle and the danger it places it's owners (mostly people who turn to Volvo due to it's safety record, we sure did!) and their families. I have read hundreds of people experiencing this exact problem with this vehicle. The dealers know there are issues with these cars yet they dumb you down as if you are a unique case. Monday morning i will be in my attorney's office with my facts I gathered over the weekend showing this is such a ridiculously common problem that if Volvo hasn't done right by consumers THEY BETTER GET READY FOR MAJOR LAWSUITS. To start, they need to buy these cars back from consumers for what ever they owe on these cars AND issue a statement apologizing for putting out such a terribly DANGEROUS product for families.

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    Reviewed July 15, 2008

    DO NOT BUY A VOLVO! The MAJOR problems I've had with my 2001 S60 2.4T are the Throttle (recalled), the Fuel Pump (recently recalled) and now the transmission (should be recalled) which will cost $4,200 to fix, if I'm lucky. CLASS ACTION LAWSUIT? I'M SO IN!!! Volvo just raised the price of their parts by over 30%. Five weeks ago, it would have cost me $3,500 to fix my transmission. Today, it's $4,200 for the same repair. They offered no justification other than the Euro/Dollar exchange rate. PLEASE!! And forget even getting the BASIC level of customer service from Volvo, as If the ridiculous repair costs and constant breakdowns aren't bad enough. Volvo treats it's customers so badly, it's infuriating. You cannot even get a person, with any level of authority, on the phone. There is literally no mechanism available to adequately resolve complaints. It's unbelievable. The minor problems (which cost a fortune to fix) are too numerous to mention.

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    Reviewed July 1, 2008

    In 2001, I purchased a pre-owned 1999, Volvo V70 GLT with 22k miles on it for my wife. I had purchased this car because our previous Volvo, a 740 Wagon Turbo, had gone 189k miles with no major issues and some kid was delivering pizzas with it at 280k miles! I checked car fax and the dealer's service record on the vehicle and everything looked good. We purchased the extended warranty and I had them change the transmission fluid, cut the rotors, and put on new brake pads as part of the conditions of sale. Betten Motors in Grand Rapids MI was great and everything went as planned. When reading the next paragraph keep in mind a couple of items the vehicle has been meticiously maintained and I have not included the typical wear n' tear items like brake pads, timing belt, etc. which have been replaced at the service interval or when worn. Synthetic oil and filter every 12k miles with Amsoil (oil can go up to 25k before change). Transmission fluid flushed every 2yrs with synthetic fluid and coolant flush every 2 years with Prestone 150k mile coolant. Brakes power bled with ATEO Dot4 fluid twice since car was purchased. Power steering fluid replaced with synthetic. Tires always rotated when oil was changed. Plugs every 50k miles - Bosch Platinum good for 100k. Now the fun begins. I could feel a vibration at 42mph and again at 83mph and replaced the tires at 52k miles. Vibration lessened but did not go away. Sesi Volvo in Ann Arbor MI could not find issue and blamed tires, balance, alignment, and bad brakes. I completely redid the brakes and took the car back to the tire place for a check on all of the above. They could find nothing. After months of fighitng with the dealership and they would do nothing, I took to a suspension shop. The simply took the tire off the car and spun the hubs. They identified the bad corner and balanced the tire on the car to eliminate the vibration. The issue is something inside the hub, CV joint, or transmission. This is one example of the issues and incompetence of the dealership I took it too. Now, at 105k miles, I have replaced the following due to issues: Control arms, alternator, dipstick tube and dipstick, radio (5 times), stereo and antenna amplifier, CHMSL, bad section of wiring harness, one caliper, all rotors @ 52k miles (warped), ABS module, ETM, heater core, doorwindow switches (2), water pump, coolant expansion tank, coolant level sensor, power steering rack, shifter lever, cup holder, sunroof (leaking non stop), anti-theft immobilizer, and sway bar end links. The only items that were covered under the warranty were the control arms, dipstick and tube, power steering rack, and ETM. Horrible warranty had to fight with them every time because they never got a diagnostic code so the warranty would not cover the issues and the time wasted taking the car to Sesi. These issues cropped up around the 50k mile mark and continue today. Thanks to a Mitchells manual and the internet I have been able to fix many of the above items myself. Imagine that not even having a computer to read the codes and the problem can be fixed at home! At this point I am not ready to gamble on another Volvo. I will keep this one until a major item begins to or does fail. The car was bad but the service at Sesi Volvo was even worse. They could not fix hardly anything and their attitude was too bad, it's you problem - bring it back when there's a code.

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    Reviewed June 26, 2008

    After driving four hours steadily in heavy Washington beltway traffic , my 2006, XC70, with 36,210 miles, stopped running recently. Due to a decline in the road surface, I drifted to a shoulder where the car again would not restart. About one hour later, the engine turned over after I first experienced hearing a grinding noise coming from or behind the ignition site. It was towed to my dealership,nevertheless, on a flatbed truck where no codes came up on the diagnostic computer the next day. Asking for further investigation, I was told that two Volvo field reps, on two different occasions would inspect the vehicle. The results were eventually the same. I was then told there was nothing more that could be done and to pick up the vehicle. After calling Volvo of America I was also given the same directions:Drive your car off the lot. I was also offered another diagnostic work-up under my extended warranty.The person named Helen (no last name offered)at Volvo of America stated that their feeling was that human(driver)error was probably the culprit.(!) She further suggested that my knee could have jarred the key to turn off. I stated that is physically impossible...and furthermore that I stood 5'1 making it even more improbable. I should mention, too, that my dealership suggested that I was using the wrong key to drive the car...that the owner's manual specifically states that the valet key is limited in its usage...only for valet type services, whereas the programmed key, alone, was for long distance driving. I did not find any such info. in the manual. We purchased this car, especially, for its safety record, and spent $42,000 plus taxes in 2/06. Sadly, I have lost confidence in the car and expected more assistance/direction. Basically the onus is now, seemingly, on us to drive the car until the problem duplicates itself. We do not believe that an extended warranty should be spelled out in the manner quoted: that it is the responsibility of Volvo to drive the car for this possibility to reoccur. Our extended warranty is 100,000 mi. or 6 yrs.of operation. At the second Volvo dealership,the examiner was extremely interested in the sequence of events leading up to the mishap, paying keen attention to the details of when the car could or could not restrt, and, too, the grinding noise when the key finally turned over and strted the engine

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    Reviewed June 25, 2008

    Volvo Extended Warranty Program 192. Defective Catalytic Converter Pipe in V40/S40 models. In cold climates the part cracks, the vehicle will not pass emission tests, pollute the environment and make an obnoxiously loud noise like you have a modified exhaust, how's that for class driving in your neighbourhood?? Volvo has half heartedly offered to pay for the repair for any vehicle for a period of 10 years or 160,000 kilometers, what a joke.

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    Reviewed June 13, 2008

    Good afternoon,

    I have got a 2001 model Volvo S40 T-4 (137.000km). At 129.000km , i had a problem on the engine. There was a crack in the 4th cylinder which cause the cooling water to mix with the engine oil. So i went to the official dealer in ankara called Volan. They fixed my car with a huge bill (nearly 2.000EUR). After 3 months, i discover that my car can not do he first ignition correctly. i go to dealer (Volan) and left my car there for a day. they told me to change the sparks. i changed them but i still have the same problem. Yesterday i go to another private volvo service (not official). and they discover that i have still the same problem that was fixed by the (Volan)official service. i am asking for assitance from the customer relations department of Volvo car corporation. To be a Owner of Volvo cars should not be that much painfull in my opinion.

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    Reviewed June 3, 2008

    My wife and I bought a 2001 volvo v70 (do I need to say more) within 10,000 miles, 57,000 the tranny is acting up. When I called Volvo the sales girl was rude and she told me that she did not know what was wrong (I understand that) but when I mentioned the ETM all she said was it was done so sorry go to the dealer. Maybe the second one went out it seems that alot of things on this car fail more than once. I am just besides myself because I did a little research when looking at this car but did not uncover the tranny. I think that volvo needs to man up and fix the problem.

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    Reviewed May 22, 2008

    I have a Volvo S80 2001 with 68,000 miles on it. It is rarely driven and has multiple problems. The engine block had to be repaired, struts, brake booster ( quite expensive), lights and now the newest problem is the the clear coat finish is coming off. The hood and the roof are going to have to be repainted. I am not happy with the quality of this Volvo and cannot believe the problems that I have had.

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    Reviewed May 19, 2008

    2001 S60 2.4T bought as certified pre owned from volvo with 47,000 miles. Have had complaints about poor & rough acceleration & shifting, rolling in park while under warranty. Now it is out of warranty and Volvo says I need new transmission, right axle, CV joint, rear seal, and motor mounts on my dime. The local Volvo service manager has offered to buy the remanufactured Volvo transmission, nut I have to pick up the costs on everything else. Have alwayas had it serviced by Volvo at their intervals. I see there are LOTS of complaints against Volvo regarding their transmissions, is there a class action lawsuit?

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    Reviewed May 15, 2008

    we brought our 2000s80 volvo in for service with an ignitionm problem on wed. 4/23 at 1:00 pm for an estimate.after calling at 9:00 am on thurs and getting no respones by 1:00 pm, i called the service mgr for help. no resronse from the voice message i left. at 3:30 the service advisor called me to tell me that the repair would be 2300.00 dollars.i asked first if there were any service loaners and he told me that all 15 cars were committed and none were available. i told him i would call in the am. after eliminating 700. dollars of add'l work i told him to proceed. i rec'd two calls from this person in the next 8 days our car was being fixed. all other comms. i had to initate...is my car being worked on yet? have the parts arrived? when will it be done? my complaint is no or very little communications from the advisor, no response from the service mgr who is too busy to respond to customers, the fact that i believe that the service tech and the advisor are on some type of incentive program to more wrong with your car so they will benefit....which is totally not in the best interest of the consumer. my wife and i both feel that we were trully treated poorly. thank you, we just wanted to tell someone about our experience since we both felt that contacting the dealer would be like talking to a snowman.

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    Reviewed May 12, 2008


    i purchased my 2005 V70 from the Dealer of the Year and have never been so disappointed in a car. I have replaced the radiator twice. The second time, the mechanic failed to put in but a fraction of the required coolant. Volvo corporate agreed to pay for the radiator, but charged me for labor. I made them deduct the $11 for the coolant the mechanic at the local gas station put in to get us back to the dealer.

    This morning the sunroof inexplicably opened in a rainstorm and won't close. $750 later, I feel like a chump caught up in a huge scam. I am NEVER buying a Volvo again and will be warning all of my friends for years to come. Toyota, here we come!

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    Reviewed April 26, 2008

    Back in March,2008 my driver side rearview mirrior glass on my 2004 Volvo S60 started to vibrate and looked like it was ready to fall off. I quickly pressed on the glass and the glass stopped vibrating. Three days later while making a left hand turn my passenger side mirrior glass fell off and crashed to to the ground in pieces. Realizing this was an issue that needed my imediate attention I went to Weston Volvo in Weston ,Florida on 3/29/2008. Terry Millar the service writer told me that because my milage was at 53,062 I would have to pay out of pocket. An issue I thought would resolve as soon as I contacted Volvo who sells their cars by stressing their quality and craftsmenship. My last Volvo an 1983 two door Turbo lasted me 21years with only wear and tear items needing to be replaced. 21years and none of my mirriors ever fell off. Not to mention 2 at one time. I see this as manufacturing defect issue not a warrenty issue. If one mirrior had a problem maybe so but 2 at one time. So far they are only willing to compensate 50% of the $219 it cost me. Betty (as she identifies herself) at customercare@volvoforlife last stated in her e-mail reply We have taken your concerns seriously and have had it reviewed by our Volvo Regional Reprentitive(unnamed). He has made the deterimination this is not a warrenty issue. We have no where else to escalate this; the Regional Managers decision is final.She goes on to state While we regret you may disagree with our decision,we repect you choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further. Well this is my first attemp as I see fit. Does anyone out there have a simular problem with their mirriors? If so please contact me at clydster@bellsouth.net and let me know so I can contact Betty and let her know. So we can let Volvo know they have a serious problem with mirrior defects. Thanks Clyde

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    Reviewed April 22, 2008

    I have a 2002 Volvo V70 XC cross counntry wagon owned for a year and a half. I have had nothing but problems. An LED light on the defrost button went out in the console. Dealership told me it would cost around $350 to fix. The pump for the rear windshield wiper fluid failed. Cost $400 for parts and labor. It started making a loud rattling noise, so our local Volvo shop repaired it and replaced some cross bar underneath for around $250. Two rear seatbelt buckles stopped latching, and had to be replaced, ~$90 each. The driver's seat belt had a problem with the pretensioner, where it was stuck tight against the frame, and would not retract at all, $600 to replace the belt. The dashboard cup holder broke. Light bulbs front and rear have constantly gone out. And then the kicker, the transmission. A previous poster here wrote about his V70 slamming into gear when going from first to second or second to third. Bingo, that is exactly what happened to my car, and now the dealer says that the angle drive gear is worn down and that the transmission needs to be replaced, for around $3500. Unbelievable. And for a car where supposedly safety is a feature, to have the transmission slam and lunge the car forward, and having faulty seat belts (SEAT BELTS!) is alarming.

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    Reviewed April 2, 2008

    I bought a pre-owned 1999 Volvo S80 in September 2005. Since purchasing this vehicle three items have been on the recall list. I had to replace a ball joint and now I need to replace strutts on the passenger side and other small items (cupholder, alarm system quit working) In addition, last summer my drivier's side window stopped working and stopped in an angled position inside my door. When I closed my door in the park position, key turned off, in my driveway the steering wheel airbag, seat airbag, window shield airbag and side curtain airbag deployed. Luckily my son had just gotten out of the care but still managed to inhale some of the powder from the bag. When I phoned Volvo I was told by an extremely rude customer service representative/consutltant that this was not their problem and I must have really slammed the door to initiate airbag deployment. She also informed me she reported directly to the President of Volvo, Anne Belec. I phoned my insurance company and they said it was a malfunction and that is not covered under insurance. My agent phoned the office and had them come to look at the car because the damages to the car should be covered. Insurance agreed to pay for damages but not airbags. They said they had 8-10 claims for same issue and are holding Volvo responsible. Now I am back to calling Volvo which is who I originally started calling. They agreed to have an agent come look at the car at my dealership. Volvo finally agreed to fix my car which I was happy about but all told the process took seven weeks to complete from deployment to car being fixed. Yesterday, my passenger door window quit working. What a surprise since the driver's window quite working 9 months earlier. My passenger window is currently hanging precariously at a right angle inside my door. I phoned Volvo this morning to tell them this is obviously a faulty product due to this happening twice in 9 months. They informed me this was not a responsibility of theirs because my car is past it's 50,000 mile warranty and because my car is a 1999. What ever happend to Volvo putting out a quality product. I know cars that have power windows from the 60's that still work. I phoned highway safety and they have three other complaints logged regarding the window in addition to numerous complaints on the web. I wish I had kept my Mitsubishi Galant instead of purchasing their vehicle. I owned a 1982 Jetta that had less problems than this car it was 15 years old when I bought it. I will never recommend nor purchase another Volvo.

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    Reviewed March 16, 2008

    My 1999 S70 AWD was purchased for the safety record that Volvo so effectively markets. Now after 77,000 I am ready to pay someone to take it off my hands. My beef is with the faulty Aisin Warner 50-42 transmission that is used in this model (an others). My first problem started at 33K miles with hard shifting. Dealer performed Service Bulletin fix (new software update and new ATF that meets the JWS-3309 Spec). This worked well until 61K miles (out of warranty)when it started to happen again. Another ATF flush and refill and new sotftware. (Dealer put Dextron 3 in this time for some reason that is not JWS-3309 compliant). At 69K I discover that the car ROLLS WHEN IN PARK! Dealer says - Internal Failure - Replace Transmission. I contacted Volvo NA concerned about the liability issues surrounding this roll in park issue. Sorry out of warrenty. Per the Owners Service Manual - this transmission only requires that ATF levels be checked unless you tow with the vehicle. This is bull... I would have much rather done ATF changes every 25k than be faced with the $3,600 estimate to put in a Volvo remanufactured unit. It appears to me that Volvo has purposefully instructed their clients to not perform maintenance on a very expensive component that has a very high failure rate. I have never had this type of issue with any car I have owned in the past. I would welcome the opportunity to join a class action against Volvo to force them to make us whole on these repair costs.

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    Reviewed March 12, 2008

    My husband and I purchased a 2003 VOLVO XC90 in November of 2007. It is a one owner vehicle that has always been serviced and maintained by a VOLVO dealership. All suggested maintenance was completed as well as any recalls. Today, with the car having 53000 miles on it, we were informed that it needs a new transmission as well as new axles. We have researched this problem online and it seems very common. Volvo thus far is being less than helpful and denies that there has been an issue with transmissions. Huh!!! Isn't the slogan VOLVO for Life? How about VOLVO for 50000 miles if you're lucky?!?! I think its time to start that class action suit....

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    Reviewed Feb. 12, 2008

    I ordered a new Volvo S80. On the day of delivery, I was shown a 2007 S80 for a test drive and inspection. After inspection, I was sent into the finance department to sign the documents when personal switched the inspected vehicle with another vehicle that had a front fender that had been repainted. I know this to be a fact because during my inspection of the vehicle I took photos of the car and it's window sticker containing the VIN number. After I took delivery of the 2007 Volvo S80 I noticed the paint did not match the other body panels. I brought the issue to the management's attention and now, seven months later they have done nothing to resolve the issue.

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    Reviewed Feb. 4, 2008

    The engine on my 2001 Volvo S60 seized with 56,000 mi. on it. Called Volvo Service since the oil light was on and I was advised that if there was oil in the car then it was o.k. to drive. The oil level was fine, I drove the car and after about 10 mi. the engine started making horrible noises and just came to a slow stop. I also have transmission problems. The service department says they can't find anything wrong with it. Upon acceleration, the car loses power and then suddenly jerks into gear. Light bulbs constantly out.

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    Reviewed Feb. 4, 2008

    Purchased a 2003 Volvo XC70 Cross Country brand new. Car was driven primarily in the Midwest including the Chicago area. It was not driven in the mountains or off-road. On a trip through central Illinois this winter we noticed the car would lose power when accelerating at the on-ramp. We stopped at the closest car dealer, Ford, in a small town. We talked with the Service Manager who could not help us but looked up Volvo dealerships in the closest city, St. Louis, over an hour away. He persuaded us to continue driving to St. Louis. We crossed our fingers and made it to the Brentwood dealership where our car stalled at the Service entrance. We learned we needed a new transmission for $4100. This on a road trip to be at the side of a dying parent. Dealership had a rental car waiting for us, all details handled expeditiously. However, our complaint is that this car is supposed to last, meaning a $4,100 repair is exorbitant at four years old, and totally contrary to the reliable, dependable, safe image Volvo has worked hard to market. We had previously planned to purchase a second Volvo this Spring. Our neighbor drives a twenty-three year old Toyota and has only required typical maintenance. After the fact we learned from reading Consumer Reports that our year Volvo has a poor rating for transmission problem. Would have been nice of Volvo to offer some type of rebate for this known defect rather than lose customers.

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    Reviewed Jan. 30, 2008

    They are SERIOUSLY telling me that the car I bought in Minnesota that was made in Sweden is SUPPOSED to take 20-30 minutes to warm up enough that my XC90 will actually go into reverse and then be driven when it is below zero. I mean it says so in the owners manual.

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    Reviewed Jan. 22, 2008

    I will have had my Volvo S80 for two years this summer and have never hated a car more than this one. To give you a quick glimpse into my history with cars, just in the past six years I have had 4 cars, so to say the Volvo is the worst means a lot. As soon as the car reached 50,000 miles, which coincidentially is the exact time the warranty expired, things started going wrong. It all started with my transmission breaking...no lights, no warnings, just me only able to go into reverse. So, after close to a $4,000 bill I started driving the car for about a month and realize that there is an awful noise coming from the front passenger wheel. I go and pay another $100 for the diagnosis and they tell me that I have to replace my front strut mounts, which with an allignment will run close to $900. I thought this was insult to injury...as I am driving (one week mind you after the most recent repair) out of my garage I hear glass breaking...I was like oh damn what have I hit. Well, my side mirror decides to fall off and shatters on the ground into 5400 pieces. So, take it back in and have them replace the mirror. Now, a few weeks later I have to replace my brake pads and no joke...yesterday on the way to work my check engine light is on. It pains me to see people driving down the road in like a 1986 ford and assumingly sans car problems, but yet a close to $50,000 car is falling apart right under me. If anyone is reading this and is considering buying a Volvo...please DO NOT! I am making it my life's mission to convince everyone I know to never buy a Volvo! Buy a Lexus!

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    Reviewed Nov. 20, 2007

    The meaning of the Volvo name has charged drastically in the last 10 years. I cannot claim a fire with my 1999 V70, but the thing costs around $1000 /year in normal maintenance. The dealership would not own up to any product responsibility during the warranty years. the car I received is flawed very basically. The electrical system is constantly producing new phenomena that the dealership is either unable or unwilling to address. Two years after i bought the car a squeek developed in the dashboard because it had become loose. For two years they denied hearing the noise in the test drive, when the four year warranty ended they could hear it and advised me that it was an enormously expensive job.

    It has several sets of headlights, tail light and signals replaced due to blown bulbs (recalled at various times), the door lock controllers have all been replaced ( fronts recalled I believe), as have half the window controls. I saw smoke come out of the drivers door lock or window control once, they tryed to tell me I didn't. The warning lights go on randomly , service engine, engine temp light. this was on and off for 2 years resulting in replacing the radiator. The temp light went back on on the way home. they then did somthing and it hasnt come on again. that was a year ago, it came on again yesterday. This light came on shortly after the service engine, ABS (brake) light , and skid control light last Friday.

    They came on as I made a left turn and the ABS system engaged as if i was in an emergency stop condition. Since then when ever I start the car the ABS engages (in park) until I stomp down on the brake several times. a few years ago the parking lights would not go off. so I parked it in the garage and returned 2 hours later, thinking the circuit may dry our or somthing and the light would go off. the lights began to melt the plastic lenses so I had to pull the fuse. The switches and electrical circuitry is incredibly poorly put together with the cheapest materials. the head light switch broke in my hand when I turned them off once, but it broke into a dozen pieces. all the climate control switches and knobs have developed a soft coating like the plastic is melting, I can peal off layers of plastic on all these if I wished.

    The top of the steering wheel , exposed to the sunlight, is degrading, like pitting. The computer throttle control was recently recalled. Before that the car got about 15-19 miles / gal no matter how or where you drove. now it gets about 15 city and 22 highway. but the 'timing' or the computer equivalent, is now (appearing to be) advancing to the point were it is difficult to crank the engine upon starting. T

    he Battery has been replaced the second week of February every other (two) year ever since I drove this thing off the lot. There has always been voltage leaks in the electrical harness, and everyone knows that this is one problem the dealership will not tough. The car ( did I mention a 1999 V70) has a radio that picks up engine (EMF) noise on all the AM stations, along with the signal light clicking. I haven had a problem like this since the 1968 Chevy, when I bought a choke from Radio Shack to prevent it.

    Now this is a ( I don't know... $1000) radio that needs a code punching after the battery is changed as a security measure of it wont work if it gets stolen. I would say that a full 1/3 of the owners manual is devoted to this radio system. Cold air comes in the driverside door through the window and lock control panel. I asked the dealership to look at it, and they sprayed foam or something into it, now the windows are running slower and a streak has developed on the glass presumably from the drive mechanism that controls the window movement. There is always cold air coming through under the dash during the winter, the dealership says it the 'flow-through air' system, I have just cranked up the heat there in the winter.

    The front has gon through 2 sets of struts, and the plw profile mags (statndard on this model) are inappropriate in the potholes in the City. the car has less than 60,000 miles and has gon throught 8 tires 6 of these on the front. One of the mags has now begun to corode, the finishing ( like brushed stainless steel) arounf the center is pealing like paint. these are actually standard carbon steel (mags?) with a coating. This is the car that I spent (probably) $15,000 more than I should have, as opposed to a regular domestic model, that I would have been having similar problems after seven years. But then Foard bought a chunk the year before I bought it, I hear similar stories from Mercedes owners with Chrysler. Upon reflection the insides of my car dash is the same as a Ford Torus.

    I thought the additional $15000 would have given me 10 years free of major problems, then maybe become more expensive to maintain. The plan for this car was to attempt to keep it for twenty years. Its readily becoming apparent that this may not last 10-12 years. My mothers volvo is 15 years old and running fine.I just want to document my disgust with this product and how it was corporately driven into the ground. their answer each year is more expensive systems controlling airbags, brake and steering, and yet the Volvo name is now off the list of safe-est cars.

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    Reviewed Nov. 8, 2007

    I purchased my VOLVO S60 2001 ON 03/01/2004. I bought this car because I had previously been in a terrible car accident without my son in the car. I took the chance of purchasing a vehicle I new would be expensive for basic upkeep/maintence, but out lives are more important to me than money. And I do not have a lot of it being a single parent. I wanted the car because record had it that the volvo was the safest vehicles with all the air bags! In September my brake lights went out. The volvo dealership said the problem was a relay switch which the cost was under $50. Oh by the way, the day I went in for the check on those lights, I informed the manager that I believed my warrenty had expired because of notices in the mail. He said no I had up to 100,000 miles. When he totaled my bill he said I did not have to pay the $50 deductible because the cost was under $50. On Nov.5, my heater was blowing on and off every 20-30 minutes. I took it to the volvo dealership assuming I still had the warrenty. They said it needed an a/c blower motor fan and resistor. He called while the car was in the shop, the cost was $625 plus tax,parts,and labor. I explained, What about my warrenty? He then told me it expired in July 07 and that the diagonstic charge was $96 if I couldnt pay to fix it. I vented my issue back to the same manager. He agreed not to charge me anything that day. My warrenty expired in July 07. They say the warrenty begins from the date of the original owner not when I bought the car. Anyway after reading all the complaints, I will take the lose and look for a new vehicle even though the car depreciated $2000.

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    Reviewed Nov. 6, 2007

    I started leasing my 2004.5 Volvo S40 (2.4i) in 2004. The minute I drove the car off the lot, the problems started. As soon as I turned the car on, the check engine light was on. The car only had 19 miles! My brand new car was in the dealer's shop the first two days I owned it. Next, my immobilizer would come on randomly, so I couldn't start my car, the windshield wipers came on randomly while I was driving and wouldn't turn off even when I turned the car off and pulled the key out, the passenger air bag sensor was misscalibrated, the exterior temperature gauge was misscalibrated and probably other things I can't remember. My car was in the shop for 26 days two months after I signed the lease. Now, at 60,000 miles, my air conditioner compressor is completely shot - it will cost $1,100 to replace - so I've chosen to suffer through the summer until my lease ends next year. I've also had other assorted problems which were, fortunately, covered under warranty. I should have lemoned my car after that first 26 days in the shop. Now I'm afraid it's probably too late.

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    Reviewed Oct. 31, 2007

    We are the original owners of a 2001 Volvo S60 T5. It now has a little less than 71,000 miles on it - relatively low mileage on a 6+ year old car. In June 2007 we had to replace the alternator for a cost of $1,100. In September 2007 we had to replace the transmission for a cost of $3,289. Today we received word the fuel pump needs to be replaced at a cost of $1,000.

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    Reviewed Oct. 11, 2007

    I spoke with a Volvo Increased Protection agent on 10/10/07 regarding my latest repair work on my 2001 S80. She informed me that the repairs would not be covered under the warranty plan as I had not pre-authorized the repairs first. I told her that the warranty card that I was sent had an expiration date of 3/25/07 so we thought the warranty had expired according to the info that Volvo sent us.

    The agent then told me the expiration date is 3/25/09 or 100,000 miles and that the info on the card we had was incorrect. She would be sending out new cards to reflect the correct expiration date. Because of the incorrect cards that Volvo sent us, we had to pay $741.51 for the repairs that should have been covered under warranty. I understand that a pre-authorization needs to take place before any repairs but as you can see, this did not take place due to the incorrect date on our warranty card. If we had the correct expiration date on the card, Scandia Auto Service would have done the pre-auth.

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    Reviewed Oct. 9, 2007

    I purchased my car in November of 2004 a 2001 xc70. I had the nightmare ETM and finally got it replaced. Then this past spring I brought my car in for the transmission computer upgrade only to be told at under 80,000 that I need a new transmission;like some hearts aren't made to last a lifetime that my car needs a heart transplant.... For 5,000 dollars. So finally after looking for a transmission I took the car to Aamaco who got a reconditioned transmission from Volvo. The total was 3100 dollars, with a one year warranty. My guess is this is another substandard product (transmission) by just looking at all of the Volvo owners who have had to pay for new transmissions. I think there needs to be another class action law suit like they did in California with the Electronic Throttle Module. I am going to send another letter to Volvo asking to be reimbursed and cc in the Attorney General and you all at consumer affairs. I guess the huge issue is safety and the transmissions going out while on the road.I have been so terribly disappointed in this vehicle. I bought it for safety and reliability and have had nothing but problems. What a shame they are not taking care of major manufacturing defects. I have had near misses with the ETM. I am a single parent who could really use some advocacy.

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    Reviewed Oct. 8, 2007

    1999 S70. 94,000 miles. ABS module went out. Various warning lights lit up on dash. Odometer and speeedometer would go blank. Speed sensor not working and car would struggle to shift out of first gear. ABS module replaced. Had ETM module replaced 2 years ago for about same price.... what's next

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    Reviewed Sept. 29, 2007

    I have a '01 V70 with low miles (61000). I had the Electronic Throttle Module recall repair done on the car in the winter of '07 and get regular service...in fact, we just had our 60,000 mile maintenance done on Thurs. and this evening our car went into LIMP HOME mode on the busy Schuykill Expressway outside of Phila. We are terribly lucky that traffic was already slowing to a crawl and we were able to get it to an exit very quickly (although we ended up in a very sketchy neighborhood). It was a harrowing experience and although I do not yet know what is wrong, I have a sinking feeling that I will end up like many others with similar problems...new transmission and/or whatever else the dealer can cook up. I thought there was a class action suit against Ford/Volvo over the alleged repair of the ETM. Where does this stand? What is your recourse if a recall does not actually fix the problem? It would seem the government should be involved as well as doesn't the NTSB oversee these official recalls? HELP!

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    Reviewed Sept. 12, 2007

    I lost my last key to my Volvo S70. I contacted the dealership only to find out I had to come to the store to prove ownership of the car before I could order one. I found out the cost would be $104 for the key and another $230 for the remote. But what really disturbed me was the fact that I had to tow the car to the dealership to have the car hooked up to the computer to program both the remote and the key. I have a mechanic who was already going to replace three parts for me. Now, I can't have anything done until I come up with $500.00 for a key.

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    Reviewed Sept. 6, 2007

    I purchased a new Volvo in 2002. I had numerous complaints, and took it into the dealer, while still under warranty. The complaints were never resolved. The back doors never closed well unless they were banged shut. The radio developed static on all stations, unless the lock buttons were pressed and then it was playing well for a few minutes. The lights were always burning out, and the covers were filled with water, especially after a rainy day. These were supposed to be repaired or replaced, but never were. The car jerked while moving in slow traffic. The brakes needed replacement at my expense, after only 10,000 miles. The tires needed replacing as well. After going to the dealer so many times and not getting anything accomplished, the warranty period ended.I then took it to a private mechanic, who is in the process of changing the lights, and checking it out, at my expense. However, he says he doubts the radio can be repaired, or the doors made to close properly. Why should this be the case, on an almost new car, that has maybe 16,000 miles on it? A radio is not a luxury item, why cant I hear the AM news radio without static? This is very annoying, and I was wondering if you could help me. I called Volvo direct, and the best they offered me was a 30% REBATE on the parts used in the repair, up to $200. Your help is greatly appreciated.

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    Reviewed Aug. 27, 2007

    1999 Volvo XC70 ABS ECU Failure. Causes intermittent failure of the Speedometer, Odometer, places transmission into limp mode.

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    Reviewed July 24, 2007

    I hate to add to the list of complaints about the 2000 Volvo S80 since I will likely need to unload one soon. However, I am seeing a consistant list of problems that I have suffered through, too. Where to start? How about the many times the car refused to? On MULTIPLE occassions I've had to have the car towed to the dealer because it went into limp mode in the middle of the road. I got a software download from the service dept and was sent back on my way to have near miss after near miss resulting from my randomly dying car. When I went back with the knowledge that his had been the subject of a recall that they were aware of I got a sorry for the inconvenience we'll fix it this time. Hmm, were you just faking it all those other times?. What is up with the headlamps, tail-lights, perimeter lights and anything else that lights in this car? I keep a box of various bulbs in the trunk because I can't go 1,000mi's w/out something burning out. (Includng my patience.) Burning - fortunately my car has NOT (yet) burst into flames, however, today I was told I have one of those piched fuel lines and a seal that is leaking oil onto my engine. I may have isolated the problem everyone is having in advance of having it myself, but it's certainly gonna cost me. Did I mention the defective seatbelt, steering wheel adjustment arm that broke off right after I got the car, the pop-up drink holder that pops off, the myriad warning lights that I've been told to ignore - they mean nothing - that I'm afraid will have cried wolf one time too many now that my car is over 100K mi's. It might finally be telling me something but I will have tuned it out like a whiny teenager. The front driver's side wheel eat the bolts that hold it onto the car. Ask the people at Les Schwaub to see the shaved-metal remnants I've left behind after seeking their help when yet another strange thing has happened to my $40K car. So did this all start happening when they were acquired by Ford? Timing seems about the same and other companies seem to handle defects similarly. At least it's still pretty.

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    Reviewed July 14, 2007

    I drive a 2003 Volvo C70 in May of 2006. I really loved my carand had no problems. On Monday I was involved in a major collision. I rear ended a car at a rate of 30 plus miles an hour. I was taken to the hospital with head,facial,neck and back injuries. I am now on a 2 month temperary disability while seeing the doctor 4xs a week. My complaint the roll bars deployed, I have a 13,000 dollar front end damage repair estimant and NO AIR BAG DEPLOYED!!! All emergency personal were amazed that given the amount of damage that the safest car made?? Deployed its roll bars and not air bags. I have been told that air bags would have made all the differance in my injuries.

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    Reviewed July 9, 2007

    I have been experiencing problems with the transmission of my car. It has been slipping, surging, balking and bucking in to gear intermittently. I had my mechanic diagnose the problem. He informed me it was a common problem with transmissions of my make and model. I contacted Volvo's customer relations department. They informed me I needed to have it diagnosed by a Volvo dealer. I did.

    They loaded new software to try and solve the problem, noting that it may be an internal transmission problem. I phoned the local Volvo dealership in Cedar Rapids to inform them the car was still exhibitting its original problems. I was told it takes the transmission time to relearn the program and to give it some time. I did this and the problem still exists. I had Junge Volvo re-evaluate the problem and they informed me I needed a new transmission.

    I had Volvo consumer relations send all of the information on to their regional manager John Vitor to review for consideration for cost assistance for its repair due to the low mileage of the vehicle and it barely being beyond its warranty. Assistance was denied. I was not informed of this. I had to once again call their customer relations department to inquire about my case. It was then I was informed of the denial of assistance. I did some research on line regarding transmission problems others may have experienced with the same car.

    The problems and complaints are ABUNDANT and Vovlo is quite aware of the issue. I even found a statement from an employee from a volvo dealership in North Carolina confirming Volvo's knowledge of this problem with S60 and V70 transmissions. As a Volvo tech he has had to address this problem a number of times. I think Volvo is taking complete advantage of it's trusting consumers saddling them with these money sieves. In my opinion they are conducting business fraudulently by knowingly selling this faulty product.

    I

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    Reviewed June 23, 2007

    We bought a 2003 Cross Country with 65,000 miles on it. Test drove fine, seemed in great condition. Jeff, the dealer, talked us into buying the 4-year warranty from the Eagle Warranty Corporation. He said they don't cover everything, but everything major. By signing up for that warranty, we signed a release that waived all dealer responsibility--for anything. Two days after we brought the car home, it wouldn't start. We assumed that the expensive warranty policy would cover it, though we had not received the package from Eagle Warranty yet--it was still in the mail. We had the car towed to our local mechanic, and $400 later, it still wasn't fixed. So we had the car towed to our local Volvo dealer. He had to replace the main computer module. $2000. When we called Eagle Warranty, we found out that it was not covered by Eagle Warranty. And since Jeff had covered himself with that waiver, we got stuck with paying it all.

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    Reviewed June 18, 2007


    2000 S80 T6. The worst car that I have ever owned. I have replaced just about every part on this car. Radiator, Cooling fans, ABS control module, Air Mass Controlor / sensor, ball joints, motor mounts, the entire fuel injection system wireing, sun roof, steering wheel almost fell off it was so loose. The car has 96,000 very gentle miles on it. It rattles, squeeks and now won't even let you turn the key on. (Obviously it is in the garage and you can't put the beast in neutral and roll it out for the tow truck to take it anywhere but my place. If I were working for Volvo, I would run and hide.

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    Reviewed May 29, 2007

    Well we leased a 2005 Volvo s40 2.4i in April of 2005 and this car has been nothing but trouble. Starting off back on August 29th 2005 the car would not start. When i took it into service they stated that the car has water damage and now the whole motor needs to be replaced. Therefore we had to pay a huge deductible. Then back on November 5th 2006 the car would not start. I made the call for a jump start and it was fine until the next day. November 6th 2006 I had to call Volvo roadside again for a tow because it was not starting again. I was stranded for 2 hours.

    December 1, 2006 The car did not start again due to electrical issues. December 12th 2006 received a jump start which was not effective. February 14 2007 the car won’t start towed back to deel Volvo. May 16th 2007 the motor mount broke therefore dropping the motor onto my axle and making me lose control while i was in motion. I was with my grandmother of 69 years of age which recently underwent surgery. I was taking her to the doctor when this happened. She nearly had a heart attack. Due to the vibrations and sounds we experienced when this happened she was shocked. She was in a total panic situation. Our lives were at risk that day. I call volvo roadside, they come pick my car up and take it to Deel Volvo.

    I tried explaining that I was not feeling safe in this car anymore. Armando Ponce said that he can get me out of my current lease and put me into a new Volvo ,but the pay off will remain. This isn't sufficient why would I have to pay for this. I don't feel safe in this car anymore. Now it gets better May 29th 2007 I pick up my car from the previous incident and they state that it's ready. I picked it up and as I'm driving the car suddenly stops driving. It's like if i'm in neutral the whole time. Again i lost total power and i was obstructing traffic. I had to push my car for nearly 8 blocks. I am extremely afraid to drive this car and i feel that my life is at risk.

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    Reviewed April 28, 2007

    I am the first owner of a 2004 Volvo XC90. Currently with 69,000 miles. Less than 20,000 miles ago, both bearings needed to be replaced and the Volvo dealership replaced them at no charge because the car was barely over the warranty. Now both bearings again need to be replaced. The charge is $1300 and the Volvo dealership offered a 20% discount off the $1300.

    I am insisting that Volvo pick up the fee and in writing state the bearings are guaranteed for 100,000 miles. On my own, I have found out that the 2004 XC90 has a problem with bearings -Volvo was not honest disclosing this to me but admitted it after I told them I knew about it. Still so far they are not willing to cover the cost of their faulty equipment. By the way, I was blown off by Frank at Volvo Customer Service 800-458-1552, extension1981.

    He told me on 4/23/07 he would discuss the bearings cost with the Volvo Field Rep and the Rep's decision could take 3-5 days. On 4/27/07 when my husband called Frank regarding the decision, Frank had not called the rep and told my husband he called the dealership and the dealership would give us a 20% discount. I had told Frank that in our initial conversation. I am going to sell the Volvo if this is not resolved. The next car I buy will be a GM with a 100,000 mile warranty.

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    Reviewed April 18, 2007

    Well, we just got the bad news about our 2001 Volvo V70 XC. At 47,000 miles, the check engine light came on indicating that the transmission required service. The verdict: new transmission needed. Talk about total disbelief! Before this happened, we have been busy replacing light bulbs of all kinds. I have driven around for months without blinkers, etc. It has been nerve wracking to say the least. During the last oil check, the dealer informed me that we needed to replace various things amounting to around $1300.00. WE WILL NEVER BUY A VOLVO AGAIN! PILES OF JUNK!

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    Reviewed April 10, 2007

    We own a 2003 xc 90 with 95,000 miles on it. I'm being told that we need a new transmission. I don't believe this is happening. Every time we take it in it is something else. We had to put $13,000 into new turbos about a year ago, b/c the dealer said we had not changed the oil for a long time, even though the car had been in for a full service a month or so before that. I asked why no one saw it and they said that it was not their responsibility to maintain levels of oil. I assumed a full service meant checking the oil. I decided to live with it b/c we moved to maine and i got lazy, but since we have been up here it has gone down hill since then. And now i need a new transmission. For $50,000 i derserve care that does better than that. CAn anyone help? I am willing to invest time in legal action if there seems to warrant it.

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    Reviewed April 9, 2007

    I purchased a new 2001 Volvo V70 and because of a great deal of unpleasantness in the delivery process vowed never to give that dealer any future business of any kind. I have had the car regularly serviced and maintained by a very reputable local mechanic who has serviced my family's cars for many years.

    The mechanic knows when he sees me drive up with the Volvo that it is almost certain that he is going to be replacing a burnt out bulb. With only 37,000 miles on this car I have replaced headlamps three times and every other bulb including the license plate bulbs at least once. A number of the rear bulbs have been replaced several times.

    On one occasion, on the recommendation of Volvo my mechanic replace3d evry rear bulb good and bad. Notwithstanding my constant comment that there has to be an electrical problem my mechanic seems to believe this is not the case. Recently, someone I met stated that he understood this was a problem with all 2000 and 2001 Volvos, at least the station wagons.I also have intermittent problems with the door locks and the alrm sytem.

    The computer read outs for gas mileage, etc. has never worked properly from day 1 but I ultimately gave up on getting it to work right on the ground that the process was more trouble than it was worth.From now on I will stick only to Toyota products, which I have never had the slightest complaint about.

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    Reviewed April 5, 2007

    I currently own a 2004 Volvo XC90. I have had a comfortable and safe experience since purchasing it in April 2004. However, there have been a number of issues that are of great disappointment. Both left and right wheel bearings failed so far in addition to my latest critical problem; transmission failure. The vehicle has 87,000 miles on it.

    The first wheel bearing was covered under warranty at approximately 35,000 miles. The second bearing went at approximately 70,000 miles, which I was responsible for. I have had 8 new cars previously and I have never had to replace a wheel bearing or a transmission in any of the eight vehicles. Now with this situation arising, we have major concerns of the quality Volvo is putting out to the consumers.

    I can assure you we have done all the recommended maintenance through our dealership, Stadel Volvo in East Petersburg, PA and we have the records to prove it. I just am having a hard time excepting that I need to replace a transmission @ $3,800.00 on a fairly new $45,000.00 vehicle. It does not sit well and I think I have been taken advantage of.

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    Reviewed March 31, 2007

    2001 V70, Transmission Failure, 112K miles, transmission solenoid culprit. Cost - $6750 to repair.

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    Reviewed Feb. 8, 2007

    The Volvo V70 had a significant problem with it's electronic throttle system.....I bought a 2001 V70 and spent 3 years paying for a variety of things..car had massive hesitation issues, then the dash board lights kept going off/on, then I replaced bulbs every month!

    Then, my the passenger side door/window stopped working (more money spent to try to fix), then the temp guage on dash went out, but the car began not hesitating as much....this is when the recall came out. I did it. It fixed EVERYTHING! Now, not nearnly a year later and it is all starting over...I have an appointment with a dealer who is already telling me that it may not be this problem...I WILL NOT SPEND MORE MONEY!

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    Reviewed Jan. 25, 2007

    I am leasing a 2004 Volvo S60 2.5T. Lease is up in June. 11 months ago at 35K miles (still under warranty)my transmission slipped and needed to be serviced (light came on). I brought it in to Nalley Volvo to be serviced. They patched the problem by flushing trans fluid and updating computer, etc. Well now at 52K (2k miles over warranty).. guess what?!!.. same thing is happening and they are telling me that I need to replace the transmission!! Why didn't they do it at 32K miles when the same problem was occuring? I am so mad!!!

    This will cost me around $6,000 probably (don't know exactly yet). Keep in mind that my lease is up in 5 months.

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    Reviewed Dec. 19, 2006

    The high-end factory-installed CD player in my 2001 Volvo V70 jammed with three CDs in it (it holds four). There is no way to force the unit to eject, so I brought it to the dealer for troubleshooting. I had the service done while I waited. Two hours later a technician came to tell me that they'd checked things out and would have to order a new unit, after which the jammed discs would be returned to me. Upon returning to my car, I noticed with some dismay that the dust pattern on the radio and dash had not even been disturbed.

    I called the service advisor and was told that all that had been done was for the technician to turn the car on, push eject, and confirm that no discs came out. I was furious at this ... why had I waited over two hours for someone to tell me what I already knew? I waited a few weeks for the new radio unit to come in to the dealer, then had the car serviced to install the new radio. I was told that the old jammed CDs could not be retrieved by the dealership, but that the unit would be sent in to the factory and the CDs would be returned to me in 4-6 weeks. It's now been over 6 weeks, so I called the dealership to see what was up.

    They now tell me it can take up to one year to receive CDs back, and they have no way to check on the status of this. Had I known this, I would have asked for the unit back myself so I could dig the CDs out.

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    Reviewed Dec. 17, 2006

    Just purchased a brand new Volvo XC90 on Friday, 12/15/06. Drove it a day and a half (12/17/06), when another car on the road blinked its lights and told us we had a huge gas leak. We pulled off and called for assistance. The car smells like gasoline. Terrible! This is a brand new vehicle (6 miles when I took it off the lot, 130 at the time of the event). Gas was pouring out from under the passenger side of the vehicle. I have never owned a new car that was so dangerous. My wife and two kids are fine. The car was flat bed towed to our dealership.

    I am bringing them the keys and cancelled by security deposit check. Let them sue me, I will counter sue. This car is a tinder box waiting to explode and won't risk my family's life. We all felt sick from the gas fumes although we didn't go to the hospital.

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    Reviewed Dec. 14, 2006

    Own a volvo s60 with 47,000 miles ....just learned the transmission is going out....Volvo will not warranty this repair because the 4 year warranty expired in January of 2006. So the most important item in the warranty, the mileage is being ignored... This is my third and LAST volvo that i will ever own.

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    Reviewed Dec. 13, 2006

    My l990 Volvo burst into flames while it. was parked ina friend yard. The car was not even running. How fortunate I was that someone passing by knocked on the door and called the fire department. Was there a recall of this car? How can I be conpensated?

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    Reviewed Dec. 7, 2006

    Volvo S60 2001, don't buy one. ALready having to replace transmission. These cars clearly have a manufacturing issue.

    $3,000.00+ to be repaired.

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    Reviewed Oct. 23, 2006

    On October 6, 2006, I took my 2001 s80 to the Volvo dealer because my car stalled on the expressway. It surged until it completely stopped. The mechanic completed the Crank Vent Cleaning for a charge of $575.00 along with $248.00 in parts and a basic lube oil and filter change $29.95 Total 928.00 On October 7, the oil light came on and STOP engine light. I made it back to the dealer and the Service Advisor stated that if the light goes off there is nothing to worry about. On October 20, my car stalled again on the express way, I had the car towed back to the dealer, just to find out that there was a hole in my engine and the cost would be $5,200 for used engine. I feel that the service department took advantage of me because of my lack of knowledge on repairing cars and stated that it was MY FAULT. I sincerely trusted the dealer in all repairs of my car and based on the money I had already spent the could have at the LEAST CHECKED THE ENGINE and made notations for corrections when they released the car on the initial repair on Oct. 6, 2006.

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    Reviewed Oct. 23, 2006

    On 8-23-06 my husband drove my 2000 S80 for a short trip across town. On the return trip he noticed the transmission would not allow him to accelerate. The car said to check engine. Also it read engine trouble urgent. I took my vehicle into Motorcars Volvo on Rockside Road. I was chared $103 to advise me that I need a new transmission. I left the dealership and called Consumer Service. I spoke with Margaret and after a play on words she advised me a field rep would call me

    Motorcars Volvo said it would cost $4600. I'm waiting on a call from the Volvo Rep. Keep in mind that I have paid for the throttle problem and the ABS problem. I don't drive the car every day because it is not a positive reflection to my business. It has been serviced and maintained as according to Volvo's schedule. I am waiting for a Volvo rep to call me, but based on all the reports I've read on the web I'm going to reserve my opinion.

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    Reviewed Oct. 10, 2006

    I am the original owner of a 2001 Volvo V70 Station Wagon. I have brought this vehicle back to the dealer numerous times, to have them check and repair the slipping transmission. The slip occurs between first and second, and between second and third gears. When it slips, the automatic transmission goes into clutch mode, and no power is transmitted to the wheels; the engine just revs up for a few seconds, then the transmission grabs with a slam. I have told the dealer that this could be very dangerous during a left turn, or during slippery road conditions.

    They deny that the slip occurs, and have downloaded updated programming into the cars computer in an attempt to make it shift better. I told them the slip feels like someone stepped on a clutch for a few seconds, but to no avail. I purchased an extended warranty, and currently only have 56K miles on the car. It has slipped since it had about 10K miles.

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    Reviewed Oct. 2, 2006

    For those of you considering a Volvo S-80, don't!! We have had ours since new in 1999. It made it to 110K miles - all freeway between the Valley and the Westside. In that time we have replaced the transmission twice...once at 36K miles and again at 92K miles - this one was out of our pocket to the tune of $4500. It has also developed a series of transmission fluid leaks since 50K miles - the seals have been replaced 8 times by the dealer and independent factory-trained techs - still no improvement. Also since 25K miles we have learned to live with permanent check engine or emission control warning lights. We would like it to make it 2,500 miles between oil changes before a warning light or message appears. Finally, we have replaced the motor mounts 3 times in the first 75K miles.

    I

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    Reviewed Aug. 4, 2006

    I purchased a new 2001 Volvo S 40 in July 2001. The car is driven my me, to work and back, about 40 miles a day. It has less than 45,000 miles on it. Today, I was told by the local Volvo dealer that it needs a new transmission. I am appalled by the news, having had the car in for every scheduled maintenance (I have the records and the bills), as well as the oil changed every 3,000 miles. The car was bought in Vermont and serviced in Vermont by a Volvo dealer for the past 5 years. In December 2005, I moved to Virginia and had the car serviced at the Charlottesville Volvo dealer for an oil change in April. At that time, they attempted to diagnose the problem -- a noise that was intermittent that might be an axle problem. Recently, the noise became permanent and lo and behold, it wasn't an axle problem but a transmission problem.

    I have not yet heard from Volvo North America. I have also sent a request to Almartin Volvo in Vermont. The estimate for the transmission is over $3300.

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    Reviewed July 10, 2006

    I was involved in a high speed accident on June 24 2006. I was driving a 1995 960 Volvo....After crashing into the car in front of me going approximately 60 miles a hour my air bag failed to deploy...After looking this up...Back in Nov. 1994 Volvo recalled 132 1995 960 Volvos for (guess what?) Failure of frontal air bag to deploy...After reporting this to Pat Sacus...Product Investigator Coordinator of Volvo....She said I am sorry, you are mistaken However, after I informed her of the NHSTA Campaign ID number(94V215000)(in regards to the recall) she decided to investigate it. I am currantly waiting a reply

    Neck Trama....Not only did I hit the car in front of me going fast--BUT I was hit from behind by a car also traveling fast. This was on I-93. The accident was caused by an idiot stopped for a turtle in the FAST LANE.

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    Reviewed May 31, 2006

    We purchased a 2000 Volvo S80 and it currently has 85,000 miles on it. In the past two years we have had to replace the alternator, a few electrical control modules, the drivers window track will not roll up or down, replaced the throttle body, the passenger headlight will go out at random, and of course three separate warning lights come on at random: ABS, Oxygen Sensor, & Traction control. I believe this an electrical design flaw. Understandably, some parts will need to be replaced over time. But one minute everything is fine and the next it's not. In the past year I have spent over $2600 in problems that shouldn't be happening.

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    Reviewed April 12, 2006

    We have a 2000 S80. Basically it has been a good, safe car. But, as my wife says, its always $500 for any repair, especially when taken to the Volvo dealership. Tires are $600 per set. The latest thing, and what people should really know is that the brakes are designed to wear the pads and the rotors. Yes, the rotors are designed to wear out every second brake job. That comes to $600 just for the rear pads and rotors. This I consider a significant design flaw, or at least a significant issue that should be disclosed to purchasers. The dealer repair fellow claims that this system is designed for better braking. Maybe so, but it probably will push us over the edge in terms of keeping the car and moving back into something more reliable and cheaper to maintain, like a Japanese built car.

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    Reviewed Feb. 27, 2006

    My 2001 Volvo S60 was parked in my driveway witht he ignition turned off for approximately one hour. When we went outside the front hood was literally in flames. The car was totally destroyed and melted into the driveway. The fire department said the cause of the blaze was traced back to the front hood. Volvo of North America inspected the car and declined responsibility. I have contacted them and they have refused to take responsibility. I am in the process of trying to find the best lawyer to sue them.

    The out of pocket expenses and the repair to my driveway after insurance reimbursement has been close to $5000

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    Reviewed Jan. 31, 2006

    I have a 2003 Volvo XC90 with 47,000 miles on it. The engine needs to be replaced due to sludge build up in the engine. The dealership is refusing to fix the car under warranty, claiming neglect on my part for a lack of oil changes between 4/04 and 6/05. I am claiming that less than 10,000 miles ago (6/05), the dealership performed a full service check up / inspection on the vehicle – including an oil change – and gave the car a clean bill of health. That is the purpose of the inspection. IF THAT IS THE CASE, the damage took place within the last few months after the last visit. This would mean faulty engine and therefore warrantable.

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    Reviewed Jan. 28, 2006

    I have a Volvo S80 T6 2000 model. It has only 42000.00 miles. I took the car for servicing because it was displaying Transmission Service urgent message. The dealer wants to replace the transmission. There are numerous other problems with this car.

    The economic damage is close to $8000.00 and the loss of trust in the car. There is a good chance that I will get rid of the car, that is another $20,000.oo down the drain.

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    Reviewed Dec. 2, 2005

    Fuel rail leaking raw gas on 1995 960; extreme hazard-no safety recalls found. Did find recall notices on later models, but not on 1995 960's. Headache from smell of gas, in addition to extreme safey hazard. This should have been a recall event, especially after I have found so many other complaints of same origin.

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    Reviewed Nov. 5, 2005

    I own a 2001 Volvo S40. In early April 2005, my vehicle was diagnosed as being in need of oxygen sensors, which was the reason for my check engine to be activated. The problem is that my car had approximately 25,000 miles on it. As of mid October 2005, the check engine light has been reactivated and the vehicle was recently diagnosed at the Volvo dealership as needing new oxygen sensors-again. Currently, my car has 32,000 miles and is going on its third set of oxygen sensors. The parts and labor that are required to fix the problem are truly expensive. All my complaints to Volvo have fallen on deaf ears.

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    Reviewed Oct. 20, 2005

    Two years ago I bought a new Volvo XC 90, a car I have dreamt about for a long time. I decided against VW Touareg and Lexus RX 300 because of at the moment I was very satisfied with VOLVO V70 (1999). I though Volvo would be a decision I could rely on...

    Following is the list of defects I have had to cope with for past 2 years of using Volvo:
    - change of SIM card holder, integrated phones switches off spontaneously
    - change of a component of power steering ssystem
    - change of trunk cover - strange noise
    - High Performance Audio - strange noise when playing CDs; not repaired yet
    - strange noise at engine start, not repaired yet
    - carpet holder
    - could not open the rear door and take out luggage :-))
    - change Continental PremiumContact tyres after 25 000 km
    - change of the driver safety belt
    - change of stabilizator bar after 48 000 km
    - change of seat cover after 80 000 km
    - change of the rear absorber after 80 000 km

    - engine stops spontaneously; change of software, overall maintenance necessary

    In 2005 I could not use my car for more than 2 months only because of maintenance. I think that quality of Volvo cars decreased rapidly after Volvo was purchased by Ford as my Volvo V70 (1999) with more than 300 000 km works without any serious defect. Volvo XC90 is my last Volvo.

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    Reviewed Sept. 18, 2005

    On the highway, I was driving my Volvo S80 @ 78 M.P.H when my engine suddenly stalled. I had an accident, however I was lucky nothing serious had happened. After this, the maximum speed that the car can drive is 30 M.P.H. I have invested thousands of dollars into this vehicle, especially at the Volvo Hassel Dealer of Glen Cove only to hear that there are more problems with my car. Since last year they have both replaced and repaired:Fuel line (replaced), ABS contol module(replaced), Fuel Filter and Pressure line (replaced),airflue meter sensor(replaced). Then, my own personal mechanic replaced 4 oxygen sensors, and 2 front struts, and 2 rear shocks,and 2 sway bar links replaced. Volvo Hassel continues to tell me that ETM electronic throttle module needs to be replaced due to a defect during manufacturing because over 400K cars (Volvo S80 1999 & 2000) were affected.

    I already spent 5,000 USD, and now I must spend more for this ETM problem. I have lost my confidence in the Volvo brand because I once owned a 760 GLE and had never experienced the problems that I have to face today with the Volvo S80.

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    Reviewed Sept. 12, 2005

    On the 1998 Volvo V70, failure of ABS system (electronic brake computer module), random and intermittant diagnostic alerts on instrument dashboard suggesting multiple sensor readings leading to needless repairs, and premature brake component failures requiring frequent rotor and pad replacements.

    The consequences of owning this car include thousands of dollars of repair costs, hundreds of hours of the vehicle not being available while in the repair shop, and unmeasurable hours of conflict with Volvo service organizations beginning with Volvo the manufacturer. I join a long list of Volvo owners who own poorly engineered vehicles manufactured by a corporation that fails to recognize any degree of responsibility in corrective action or for that matter in even acknowledging that the product they have sold is of poor design and inherently flawed. Volvo's reputation for comfortable seats and doors that close well is meaningless when their vehicle design is inferior to minimally accepted engineering standards resulting in the car becoming a thirsty money sponge and ultimately traded or sold away in disgrace. Volvo should be ashamed for their own arrogance, and the marketplace is quickly becoming educated on Volvo's digraceful performance to its customers.

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    Reviewed Aug. 23, 2005

    I have a 2001 Volvo S80. The enigine has failed to respond to the throttle on three occaisions. Two of those times the car would barely cross the street and was almost stalled in font of oncoming traffic. I noted that your site indicates there is an NTSB investigation on this car and its throttle problems. I've reported this to Topping Volvo in Olympia, Washington and am taking it in tomorrow to have it checked.

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    Reviewed Aug. 15, 2005

    Car suddenly slows to nearly a stop. It won't take the gas or accelerate. Mechanic said this is a common problem with Volvos and it should be part of a recall.

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    Reviewed Dec. 24, 2004

    Initially I complained to my local Volvo Garage when the vehicle would not start. The "call-out" engineer could not diagnose the fault ... thought it was the Injector Heaters ... looked at a few fuses, eventually gave me "easy-start" aerosol to squirt into the Air intake! Further complaints to Volvo followed a 36,000 mile service when the car would still not start. The car was returned under warranty to have all the fuel injectors replaced along with fuel lines. At last the car started!

    A week later returning from a long-distance business meeting, the car burst into flames and was totally destroyed ... me nearly with it! A forensic report suggests the intensive fire was "highly likely" caused by faulty component or poor workmanship. Volvo denies any liability ... they claim the fire was possibly caused by "cigarette ingestion." What is that?

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    Reviewed June 25, 2004

    2002 Volvo S80, 18K miles, engine fire. No previous problems. Burst into flames after driving 3 miles. Total loss.

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    Reviewed Oct. 6, 2003

    The "Volvo Saved My Life"....ha! My NEW Volvo V70 with only 7000 miles almost took my life as well as my 18 month old son's life! I loved my car, it was the the best I'd ever owned until Labor Day Weekend 2003. I was simply driving down a heavily driven four lane road when another driver motioned me to pull aside. Thinking I may have flat tire, I pull over into a turn lane.
    As I begin to get out of the car another driver on the other side of the median had pulled over and was out of her car yelling for me to "Get out of the car, it's on FIRE!!!" I had just dropped my infant son off 10 minutes before, had he been with me I seriously don't think I could have been able to remove him from his car seat without one of getting injured...or worse. Luckily he was not in the car and I immediately ran to the woman who I now know saved my life!
    When I looked back the car had flames shooting out from under the driver and passenger seats from the under carriage. Within 5 minutes we watched as the flames engulfed the car and the gas tank exploded! Unbelievable! I was able to take nothing with me, I lost everything in the car down to my purse! The saddest part about my story is that NOTHING in the Volvo warned me I was ON FIRE!! To think what could have happened makes me sick and has given me many nights of nightmares.
    My husband notified our local Volvo dealership who in turn contacted Volvo North America. On September 23, 2003 we received a letter from a Jaye Linnin that stated "A Volvo Field Technical Specialist thoroughly examined your vehicle. There was extensive damage to your Volvo and based on our inspection and available information, we did not conclude a Volvo product related condition as the cause of the situation you reported."
    I am dumbfounded! I would like an explanation as to why my NEW Volvo caught fire as I am driving 35 mph and then burnt to the ground!! I am extremely upset my the way Volvo North America responded to us in their letter. I need to know WHY! My huband called Ms. Linnin, she had just "stepped out for lunch" and would call him back, this never happened.

    I received this e-mail response on 10/6/03 from her after she received the above.

    Dear Ms. Galleher,
    We are sorry our previous reply was not acceptable and we realize that there may be times when that may occur. Again, we regret to learn of your unfortunate experience with your 2002 Volvo V70. As we previously stated, there was extensive damage to your Volvo and based on our available information for the inspection, we did not conclude a Volvo product related condition as the cause of the situation you reported. While we regret you may not concur with our determination, unfortunately, we are not in a position to further consider this matter.

    Sincerely, Jaye Linnin

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    Reviewed July 18, 2003

    We purchased a Volvo Cross Country in May 2001 from Rickenbaugh Volvo in Denver, CO. For the past year, there has been a bad gasoline-type smell in the passenger compartment. If you leave clothes in the car for a day, it smells of gas. We have tried to get the problem fixed thru Rickenbaugh's service department. While they have been very courteous, they have not been able to smell the problem, let alone fix it. We are worried the fumes could be toxic and harm us or our two year old daughter.

    Breathing gasoline fumes is definitely not healthful. Of even greater concern is the possibility of fire. Yash should insist that the problem be resolved. If it is not, he should consult a Lemon Law attorney.

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    Reviewed March 7, 2003

    I am wondering if other owners of Volvo V70, 1999, have had an engine fire, especially following the installation of new brakes and troubles with the sensor module? Our car was totaled - large fire; entire engine burnt! 5 year old and dad quite scared too!

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    Reviewed July 19, 2002

    Our 2000 Volvo XC V70 caught fire with both our children under two years old in it. The fire department put the fire out and the children were removed uninjured. Volvo will take no responsibility for this fire despite the fact that the car is under warranty and a leased car. Volvo has held the car for five weeks while they conducted an investigation. There was no offer of a loaner car.
    They have tried to blame driving it in the wrong gear to the oil cap not being installed correctly. (No sign of any oil on the exterior of the engine). Now they believe it was from a mouse nest. This car was being driven a hundred miles a day prior to the fire. Ultimately Volvo is taking no reponsibility for this fire despite the fact the coolant bottle has exploded. The bottle was not damaged in the fire. I do not know who to turn to now. Incidentally this is the second time this car has caught fire.

    Six weeks lose of use of a car I am paying $500 a month lease payment on, with no end in sight. The older child screams now everytime she is put in a car. Volvo will not terminate the lease.

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    Volvo Company Information

    Company Name:
    Volvo Penta
    Company Type:
    Public
    Year Founded:
    1868
    Website:
    www.volvopenta.com