uShip Reviews

Delivery issues: Major problems include significant delays, lost items, and damaged goods, damaged walls, unreliable service and potential scams from low-ball offers that never materialize. Initial low-ball offer did not translate into actual services with a carrier. Paid guaranteed delivery but they tried to scam me into their system doesn’t have the date. After 3 times confirmation from their customer service the date was confirmed. Do yourself a favor! Don’t hire this company!! Bunch of crooks and scammers.

I got quickly connected to an actual shipper and had my bike shipped within 2 days. I initially tried another platform, which had lot of logistic companies and not actual shippers, who constantly told me that my bike will be shipped soon. After 20 days and still not getting shipped, I moved to uShip and got an offer within a day and got it shipped immediately. Very happy with uShip.

Simply put, this was an absolutely perfect experience in every way possible; the pricing was extremely competitive, the pickup occurred during the given time window, the fragile hardtop was strapped securely in the cargo van and the delivery was on the day and time promised! The dispatcher was professional and accommodating and made himself available for questions/updates throughout the process. Thanks To You. Logistics far exceeded my expectations and will be my #1 choice whenever I need to move anything!!

Charged for services I did not receive. Charged inflated shipping charges despite nothing materially different from what I already disclosed. BOL and shipping coordination reviewed and edited with the uShip team during the quoting process. uShip failed to provide any evidence of a thorough investigation despite repeated requests. Kyla Pratt, customer service LTL Operations no help whatsoever and proceeded to waste my time and did nothing to rectify the situation.

USHIP asked me twice for this review..so here it is!!!! Things have changed at UShip just like purchasing on EBAY! Not best for the consumer! USHIP post an average shipping cost $ price to do my shipment from NY to Fl! I ran the auction three times to get closer to this price! Not being in any rush I found they would restart the new auction at higher $ price than previously ended lower priced ending! There’s too many games for me to use this site again! Complained to UShip. They said, "Sorry" and "Oh well"….. this car was a $2200 roller. Not much weight but the shippers charged as it was a complete car with a very high value! It almost cost me as much as I paid for this car to ship $1400 overpriced by $450 as USHIP gave average quote $950 for a complete car not a rolling shell at less than 2500 pounds! Sad it’s like the shippers would not allow a lower priced shipper in to even give cheaper quotes $$$ to compete on value/ price.

Very easy use of company website and prompts to guide me in achieving my request. Great selection from which to choose the provider who best met my needs at a price point I considered reasonable. Provider was outstanding...exactly as was advertised. And because of the provider's experience, he knew more about the how and why of what I wanted done than I do...he provided significant trust and confidence.

They were amazing at taking my money... However you better hope your shipment makes it there ok because, any account problems, these folks couldn't care less...THEY WILL NOT RETURN CALLS OR EMAILS.... Absolute scumbags.

I Meet a Transportation company here and he rob me my $ 550 a deposit on a job that was not done. 2coast Transport. Please assist. He is dishonest. Get him out of your system. He refused to pay back for a job that was not done.

Absolute worst company ever... There was an issue with the shipment and instead of helping in any way, shape, or form. They just simply blocked me from the platform. They don't even answer emails! Instead of trying to help customers and clients, they pawed off any responsibility. Truly a horrible, disgusting, despicable company.

This company will be not responsible for anything that happens with the other broker or transporter. They find the way to don't apply any of the guarantees you can read on uShip website. This is just a platform for others to bid, but doesn't worth to pay a commission for it.

I hired to transport a car from California to Oklahoma. Excellent communication, they got it to me very quickly, in perfect condition. Driver was kind and courteous. Fantastic experience. Highly recommend. This was actually my second time using Uship and the first experience was just as great.

I purchased insurance from UShip. When the car arrived damaged I was told that a claim had been filed that night. When I check a week later they said that no claim had been filed and that I had to file a claim within 7 days. I asked for assistance on what UShip thought the language of the insurance policy said. They would not even help find out why they were denying the claim.

The transporter, Glenn, did a fantastic job. The trailer was in a very difficult and tight spot. We drove for five hours, without any problem. He was professional and polite. I would use Glenn ** again.

Absolutely amazing, so easy to set up an account and upload it. The information of what you want to shift. I got an excellent prize and dispatch kept me apprised at every step of the way the driver was so kind in helping me load the vehicle. And the delivery happened 3 days early, which was amazing. I hope we know that customer service like this is rare, beautiful. These days and I hope if you ship anything that you call this company.

I went to Uship thinking it might help get a reasonable cost for shipment of an 11,550 pound skid steer to Hawaii from Indiana. I ended up not using them and paid for the directly these amounts: Trucking to the West Coast from Indiana was $3,300 including broker fee and no cost for insurance on load. Shipment cost for ocean transport from Port of San Diego to Hilo through Pasha lines was $4250. For trucking the load by a very reputable local firm from the port of Hilo to my home, $350, So my total cost door to door was $7,900. By contrast ll of of the bids were well above that in the mid $20,000 and up to 27,000 range. Here is an example from a recent email. "$26,999. from CPL Logistics." In short my experience was a complete waste of my time and I would never use USHIP again.

I am very pleased with this excellent shipping experience. I highly recommend uShip. Pick by Zaberman. Was professional and timely. Delivery was within the state dates. Item was delivered in excellent condition.

Great service! Easy and professional. Named my price and got a contract the same day. Better pricing than ANY other site! Upfront, honest, inexpensive, and worry free. Alan the owner of 2A Transportation was incredible, kind, professional, and a class A mover! Great experience.

I have used Uship twice now and I would not use any other method. It is transparent and professional. The furniture I needed to move were family heirlooms and the movers were wonderful! I am a repeat customer and recommend them highly!

We had a small shipment of furniture between Bellingham, WA and LA, CA. Several offers came in, starting at the high side. I finally found 2 for 1/2 the amount of the 1st offers and settled on one. The driver was easy to work with and communicated well. The package was delivered in less than a week after pickup (the driver shrink wrapped and covered the items with a tarp, so it was unnecessary to pay for wrapping) and arrived in great shape. I would use USHIP again.

Good exposure to options for shipping....I used uShip now for several years and if you're not in a hurry eventually you will get a good deal. But some are definitely giving you premium quote.but like I said you can get a good deal if you have time to wait

Great concept and easy to use. Best way to move your "stuff" across the country (long or short distances). My experiences with the contracted shipping partners has been great! Good communication & Great prices.

I had my 2 motorcycles shipped from New York to Wyoming. This was my first time using UShip and I will 100% use it again. The quote was inexpensive and the driver was wonderful. He kept me updated and communicated so well. What a great experience!

This team was not the lowest bid but their feedback is what made me choose them. They went above and beyond to get my backhoe to Maine. Highly recommend! They arrived on time, loaded and unloaded without issue.

I made a phone purchase at a retail outlet store and the company did not do delivery. I was recommended UShip by the salesperson and gave it a try. Simple process and step by step completed delivery to my home. Juan delivered on time, no damage, and the payment was handled safely. I will use UShip again.

Very disappointed in my experience with U-Ship. We hired a shipper who supposedly had a 5-star review history to move a king size bed for us. He committed to a particular pickup day, then after multiple days of delays, he canceled pickup completely on the day he was supposed to finally pick up. Making matters worse, U-Ship customer service was not helpful. They told me they do not guarantee their product, and if a shipper cancels on us at the last minute and forces us to scramble to find backup options, that's our problem and not theirs. Because U-Ship does not guarantee their product, I will not be using them again.

I highly recommend uShip for anyone needing to ship an item to another area of the country. Within an hour of creating my account and writing up my item to ship, I had several companies interested. Uship provided a very secure platform to communicate with the bidders and to transfer funds when service was delivered.

Seller on Facebook marketplace recommend uShip. As previous reviews, I had a lot of anxiety purchasing a previously owned sofa 3 states away, and having it shipped as well. Seller highly recommended uShip. I immediately received about 5 delivery offers. Read reviews and choose KGM LLC. Full communication every step of the way. Price was great! Shipper was highly professional. Looking forward to recommend uShip to my customers.

I would advise any consumer to avoid purchasing the uShip Protection Plan. After a piece of furniture was damaged in transit, my Protection Plan was useless. First, I was not sent a detailed list of "exclusions" related to the plan due to an internet problem on the company website. I was told that my policy would not be honored due to a detail that I was not aware of when I signed the documentation because I did not receive the full contract. Secondly, I was asked to send in a large volume of information TWICE about my case (so that the case could be resolved) only to have my case denied. I am now seeing so many complaints on line about the uShip Protection Plan. I wish I had seen these reviews earlier.

I was extremely pleased with the Uship experience connecting me with SnJ transport who picked up my small shipping needs and brought to my location two weeks later just as had been communicated. I highly recommend them.

They were awesome start to finish; communicative, transparent, professional, reasonably priced; WAY less than renting a truck. Sam at Affordable Movers made everything so simple and was respectful of and careful with my possessions.

Everything was handled in a good way. The towing service in an excellent fashion. The person doing the haul kept me posted to progress all along the way. When he arrived he helped us launch the boat and made sure everything was working.

uShip was very easy to use. It gave me many offers and options, and I even received a phone call from a representative who guided me in my choice, and who also made a deal with one of the shippers for a better price. When I chose the carrier, then the communication was good and the job was done on time and efficiently.

Having just lost $700 using Shiply, I very much appreciate uShip making sure that I am satisfied before they released the payment. I had 4 prior uShip shipments and I should have never ventured away. Shiply just said "Sorry, the company we set you up with was a scammer."

I've used uShip on at least four separate occasions and consistently I've had great experiences. Some shipments were local, but others were ~7 hours away and every team I've used has been professional, timely, and fairly priced. I'd recommend uShip to anyone needing to ship things nationally.

Scott was great! Our boat was transferred from California to Texas, He kept us updated on travels, was on time for pick up and delivery! He even washed it because the weather he went through on his travels. He went above and beyond!

Sent 2 E-bikes from Miami to LA over a month ago, still haven't arrived. ETA was 7-10 days. UShip has been no help; I filed a claim with insurance, but there is no help. U-Ship doesn't vet the drivers or the vehicles. There is no quality assurance. I ship often and thought I'd try U-Ship, but never again. Terrible service. Avoid.

First time using this service and it was great! We shipped a piece of furniture from MI to GA and start to finish it was seamless. We will definitely use this service again if we need to ship anything again.

I have been using UShip for my furniture business for a while. Everything went well, the shippers were accommodating and communication was easy with both the drivers and UShip customer service. The customer service (Brendan) has been invaluable, knowledgeable, and professional. Thank you so much for your assistance!

I shipped with uShip because of the immediate response and fair rate quoted vs. two other carriers I had contacted. Everything went smoothly until couple of days before the expected date of the shipment arrival, when I was promised a notification would be send confirming exact date of drop off. That never happened, and in short, they only call upon arrival at the delivery site. Creating a non delivery since no one was there to accept it. Long story, it took another week for the delivery, and just today 3/4/25, exactly 3 weeks after delivery, They poste an additional charge on my cc on record for $139.12 no explanation!

I have used UShip twice with excellent results. It is essentially a broker for small independent shipping and moving companies. UShip provides a convenient and easy to use system for soliciting bids on moving different kinds of items. In my case I used it to ship furniture. The manage the bid process, provide optional insurance coverage and act as an escrow agent for ensuring payment to the shipper but not until after delivery. I found it to be an excellent service.