uShip Reviews

We have used uShip twice now to book cross country deliveries of vintage/antique furniture and both experiences have been perfect! Competitive bidding helps you stick to a budget, and the shippers/carriers are very good about communication so you can work to get the best price in a specified timeframe. Items were always handled with care and delivered by friendly people. uShip doesn't release funds to the shipper/carrier until you accept the delivery which gives peace of mind. We recommend Uship and will continue to use it as needed!

We had great success with UShip. The carrier was everything you could ever hope for. His price was fair, his timing was quick and punctual, and he was accommodating to our needs. I would never hesitate to use him again when shipping from the Chicago area. I am located in the DFW area and purchased an item on EBay from the Chicago vicinity that I needed to be shipped to Utah, and I was dubious at first. However we selected Luke Johnson as our carrier, and thanks to him, everything went perfectly.

Super easy, reliable and safe. First time using them and would highly recommend. Thank you. A++++.

Smooth transaction. Easy to arrange pick up and delivery. Items arrived on time and in excellent condition. Driver was very personable.

After having such a hard time with another shipping company we turned to uShip. They were easy to deal with. We got a fair price that didn’t go up after we agreed to it and the bike came unharmed. Thank you for saving us uShip and shippers!!!

Terrible company. Zero customer service. Do not waste your time.

Had a very poor experience with delivery of a glass chandelier transported from NY to TX. Auction house has video proof of driver damaging and breaking an arm off the Murano chandelier. I purchased the Uship protection plan insurance (up to $6500!) my repairs cost me $898 and they refuse to offer me anything above $100 as compensation. I have been trying to resolve for months and they are ZERO help. I have used them for a few years for many various shipping needs, but after this experience I will no longer be a customer. Not worth the risks knowing their deplorable customer service.

uShip is great for mid size stuff. Our first experience was perfection! The next two with heavy farm equipment was the worst. Actually had to cancel the shipment(s) before it timed out. The site is dominated by brokers telling you all the extra charges, so you don’t know what to end up paying. Would not cooperate with the dates required. A fake carrier showed up and made an impossible bid using a car carrier for a Hesston swather!!! We emailed the actual company and they only haul cars! Didn’t know anything about uShip posting. So there you go, we think uShip is a great idea and just needs to have a better vetting process for the carriers that can post bids, otherwise it is such a waste of time and resources.

If I could give UShip zero stars I would. The worst experience ever. I used them to ship a Tesla hood to Texas from Wisconsin. They suggested TForce as the transit company. I boxed the hood up with extra care and protection and it was more than secure. I took out an extra $1000 insurance to cover the cost of the hood, which was purchased on eBay from a garage in the Dallas area. Everything started smoothly until TForce attempted to deliver the hood on the intended day, but the driver brought the wrong truck without a lift gate.

Very disappointed with uShip. Not only was the shipment picked up a day later than scheduled, but I was also charged additional fees for a lift gate service and a remote delivery surcharge that were completely unnecessary. I had a forklift available at the delivery location, so there was no need for a lift gate. In addition, my delivery address is located in a city and should not have been classified as a remote delivery. These extra charges significantly increased the cost and felt misleading. The delayed pickup caused inconvenience, and the unexpected fees only added to the frustration. I expected accurate scheduling and transparent pricing, but my experience was the opposite. Based on this experience, I would think twice before using uShip again.

Scammers! BEWARE!! We emailed them and they didn’t reply. I tried to call and the posted number and the one in all the owner replies below is a fake number and doesn’t work!!. We hired one company seen in the pics. Our delivery driver was hired under a different company and they were lied to. They did a great job delivering but UShip is a scammer and they stole money from our shippers.

Horrible experience with Uship protection - insurance. Purchased the insurance for the shipment of a coffee table. The glass top arrived damaged (pieces of glass found in the blanket wrap) and we filed a claim. After 2 weeks we received an "offer of $736 MINUS a $500" fee for a $236 reimbursement of a written quote for $800 to replace the glass. Horrible service - terrible company. DO NOT USE!

I had a very good experience with my Uship shipper, Tim. He was pleasant, helpful, and careful with my merchandise. I'd be happy to have him as my shipper, again. Thank you.

Shipping motorcycle from Houston Texas to West Valley City Utah. uShip estimated to be 3 to $600. I ended up paying 1100 then I paid the extra $80 for insurance to make sure everything went smoothly. Smoothly is not what I would describe it. Their driver tried to rip me off after picking up the motorcycle then he tried to rip me off at drop off and if I'd let him rip me off. I would have paid 4,400 in total for the bike to be shipped and when it got here it was tipped over. uShip says he got to use the driver's insurance. I don't know what I bought insurance for. uship just doesn't seem to give a crap. I still have yet to receive any kind of answers is to who's going to pay what for this motorcycle that was damaged during shipping. Nothing but get the go around.

We put in our request and details, and Uship connected us with several potential shippers. Each one provided good pricing and details, but the one we chose, Scott with NVENRUF, was outstanding. We would have never known about his company without Uship. Fast, easy, and professional. You can trust your shipping needs with Uship.

Great transaction and correspondence. Website was easy to navigate and I received three separate quotes for comparison. The shipper was very professional and the item arrived on time with excellent communication throughout the process. I am sure I will be using uShip again in the future. Thank you.

I was very happy with the service and people I interacted With. Uship has been a trusted source for my shipping needs.

Very bad experience. My TVs arrived damaged, and photos from their own team clearly show poor packaging. When I contacted them, they tried to blame me and even claimed the TVs were already packaged by the sender, which is not true. No accountability and very unprofessional service. I would not trust them with fragile items.

Our experience with uShip has been extremely concerning and, frankly, unacceptable. Our account was suddenly placed on hold without any clear, evidence-based explanation. At the same time, we were told by a representative (Danny T.) that we could still complete our active shipments—only to then see actions that directly interfered with those same shipments. The lack of consistency and transparency is alarming.

When selecting pick up location type you can only select one category. So if the site has a loading dock and is considered “limited access” and because I have the ability to only select one category I received an extra charge after delivery was made. I tried to explain multiple times with “customer service” this and got nowhere. It would be helpful if as I suggested we have a 30 second phone call rather than email back and forth endlessly.

Great service and price. We used TNT relocaters and they were awesome.

uShip made the process incredibly easy. I had a wonderful experience with my transportation Driver. Would use again. 10 out of 10 experience. The only suggestion I would make is book 2 to 4 weeks in advance and wait for a very good offer to come in. However, the company made everything very easy.

PNSLOGISTIC (brokered via USHIP) left us in the lurch. Shipper lost all the hardware required for the very expensive bed he picked up in New Orleans and delivered to Maine. Told us his truck broke down delaying delivery and then when he arrived stated that he DID get the hardware, but must have left it in broken truck. ZERO proactive communication from this shipper, ALWAYS us chasing him. He promised to mail the hardware, but 3 weeks after delivery, still no hardware & HE HAS STOPPED RESPONDING to our texts asking for completed service we paid him for.

Uship was exactly as advertised. I found a shipper and the shipment went without a hitch. Once I accepted the bid, I was able to communicate directly with the shipper. Delivery was on time and the motorcycle arrived from across the country safely. I would think that this service is only as good as the participating shippers and I worked with a good one. At the end of the trip, the release of the payment was easy.

I had never had anything shipped anywhere before and was very nervous about this. It could not have been a better, easier or more rewarding experience. I would definitely use them again without hesitation. I cannot recommend them enough.

My boss recently used uShip to find a shipper to deliver a travel trailer to her location. After picking one of the offers based on the vetting and information provided on the website, she was paired with an excellent shipper. The whole process was easy, smooth, and worth every cent. I strongly recommend uShip. Ensure to read about each shipper.

Worst communication and experience ever! They told me they would have at least two people on the truck and will deliver the item in the house. That didn’t happen. Only one person was on the truck, the driver. There was no lift gate, and the step into the back of the truck was rusted. To make it worse, they damaged the furniture in transit. I paid the extra $70 for insurance. Didn’t know there was a $500 processing fee, and because the repair was $497, they wouldn’t pay it out. Couldn’t even get the $70 garbage insurance charge refunded. Will NEVER use this service again and will NEVER use UShip again.

Juan ** the driver for my Uship package, was very clear and communicated everything well and I was coordinating from another country. I had never heard of Uship before and found it on the Internet. I was coordinating a fridge I bought on eBay to be picked up and delivered 3 hrs away to a friend's house who would then fly it on his plane to Cayman. Lots of communication from Juan ** who picked it up the time he said and delivered the time he said. Will use again.

Updated on 03/11/2026: I already have one review in for this company, but I have to add to it given the fact that we just found out that our gun Safe was intentionally broken into and three of our guns were stolen. This company needs to be put out of business.. Not only are we missing in damaged and lost goods $20,000 worth of items but now we are also missing three of our good guns. Stolen guns in thieves' hands. Somebody please investigate this company and stop them from thieving from other honest, hard-working people. They are horrible. If you look at their website websites, they look legitimate and above board. Run the other way. They are everything, but that. And the owner the chief thief himself. I will not stop leaving reviews until somebody addresses this company.

Sam and Jeremiah delivered my household items. Kind and efficient! I felt comfortable with them in my home and they did everything they could to make the experience smooth. Good young men!

Uship all depends on the vendor you choose. The first guy we hired kept having "engine troubles" and after three different reschedules we hired a new person. The new folks communicated well, arrived at the destination early and safely delivered our product across the United States. We never had to use U-Ship's customer service. All went well for us. I'd use them again.

Shippers and carriers beware. I’m a legal and legitimate carrier and my account was suspended for supposedly violating their User Agreement, though I had just started an account and hadn’t even had the chance to use it yet. When I reached out to uhip for an explanation I was told they are suspending my account indefinitely and won’t give me an explanation why. Seems fishy when someone that has all the proper authority to transport LEGALLY can get suspended, yet anyone that wants to create an account, legal or not, has access to haul loads for hire.

Do not use. Our property was damaged. They lied to us and hid the damage till after the release forms were signed and we Paid in full. Do not use anyone named Jennifer. This company is the the absolute worst.

I have been using U-Ship since 2009 and it is the only site I recommend when someone asks me how to ship anything large or fragile. I sell antiques online and I always need a blanket-wrap shipper. This site connects me to thousands of shippers all around the country and I have no clue how I would access this large pool of shippers without U-Ship. It has helped my business tremendously, to a point where I don't know if I could've stayed in business without U-Ship.

The driver whose bid I accepted was accommodating, professional, and nice to work with. I would recommend anyone using uShip to take care when choosing someone to handle your job; not all drivers may be as responsible as mine is.

My USHIP experience was flawless!! The booking was easy, the price competitive and the carrier professional, competent and a really nice guy. He kept me regularly informed. I would use them again. 5 stars++!!

I was nervous about transporting a car for the first time, mostly because I expected a flood of phone calls and pushy salespeople. uShip was the total opposite — no hassle, no pressure, and an overall experience that deserves more than 5 stars. I shipped an older vehicle from Southern California to Northern Utah, and everything from start to finish was simple and straightforward. The interface was easy to navigate, the booking process was smooth, and the price beat every competitor I checked. I couldn’t be happier. I’ve already started recommending uShip to others and will definitely use them again for future needs.

I bought a used Sprinter door in NY and used Jose ** of Chucca Transport through USHIP to move it to SC. Jose was a pleasure to deal with and went the extra mile for me. Delivery could not have been any better and I highly recommend Jose.

Delivery issues: Major problems include significant delays, lost items, and damaged goods, damaged walls, unreliable service and potential scams from low-ball offers that never materialize. Initial low-ball offer did not translate into actual services with a carrier. Paid guaranteed delivery but they tried to scam me into their system doesn’t have the date. After 3 times confirmation from their customer service the date was confirmed. Do yourself a favor! Don’t hire this company!! Bunch of crooks and scammers.

I got quickly connected to an actual shipper and had my bike shipped within 2 days. I initially tried another platform, which had lot of logistic companies and not actual shippers, who constantly told me that my bike will be shipped soon. After 20 days and still not getting shipped, I moved to uShip and got an offer within a day and got it shipped immediately. Very happy with uShip.