uShip Reviews

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About uShip

uShip is an open marketplace for automotive and motorcycle transport, furniture delivery, household moves and other large and bulky shipping needs. You can use its site to list your transport needs, collect bids and choose a transportation service provider to complete your move. You can handle communication and payments through the uShip mobile app and get status updates when your shipment is picked up and delivered.

Pros
  • Can choose your own shipper
  • Many shipping options
  • Tracking available
  • Educational materials provided
Cons
  • Not a direct carrier

Featured Reviews

Carrollton, TX
Verified purchase
I have shipped my Cobalt A 36' twin engine boat twice with great luck in past 2 years. I got competitive rates and responsible drivers each time. They shipped quick and delivered ...

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Smyrna, GA
Verified purchase
I could not be more pleased with the entire USHIP process from initial contact to final delivery and follow up. This Vendor exceeded my expectations as far as flexibility goes, co...

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Insights from 82 recent reviews of uShip

We used sentence-by-sentence statistical analysis to decode more than 80 uShip reviews published on ConsumerAffairs in the past year. Read below about customers who were happy, satisfied or upset about the four topics mentioned most often in reviews of uShip.

uShip staff reviews

The 24 recent uShip reviewers who discussed staff focused on the drivers that executed their vehicle’s shipment and delivery. 79% of those customers were happy or satisfied, ranking uShip ninth among car shipping companies on our site.

Positive reviewers told us their drivers handled everything professionally and kept them updated throughout the process.

A few negative reviewers cited poor quality service from their selected delivery staff, sometimes leading to damage. Before purchasing shipping services through uShip, we suggest you review the insurance and liability policies of both uShip and your selected carrier in case of such issues.

uShip customer service reviews

uShip ranks ninth in customer service among auto transporters on our site: 70% of 20 recent reviewers were happy or satisfied with the support and responsiveness of the company’s customer service.

Of the negative reviewers, many were disappointed with uShip’s lack of assistance in resolving issues with carrier companies and drivers.

“I had nothing but issues in trying to ship a motor using uShip. To be fair, most of the issues were with the freight company that bid through uShip, but when things went sour and the delivery and pick up were messed up, and I was charged extra on top of the original already paid quote, uShip’s customer service was not really interested in my complaints or making things right,” said Jake from Green Valley, Arizona.

uShip punctuality & speed reviews

Of 18 recent uShip reviewers who talked about punctuality and speed, 89% were satisfied or happy with the timeliness of their car shipping experience. That ranks the company eighth among auto transporters on our site.

While many reviewers told us their vehicles were shipped quickly and delivered on time, a few reported their delivery timelines were changed multiple times with little to no explanation. If you use uShip to ship your car, we suggest you regularly contact your selected carrier to get the most up-to-date ETA.

uShip price reviews

20 recent reviews of uShip mentioned price. Many reviewers felt prices were reasonable and liked choosing their own quote from the offers on uShip’s platform.

“I received a few competitive quotes and chose the freight person based on the reviews. Quotes were actually much better than on similar sites,” said Kirsten from Springfield, Massachusetts.

Ultimately, 95% of recent reviewers who mentioned price were happy or satisfied, ranking uShip eighth among auto transport companies on our site.

uShip Reviews

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    How do I know I can trust these reviews about uShip?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed March 4, 2026

    Juan ** the driver for my Uship package, was very clear and communicated everything well and I was coordinating from another country. I had never heard of Uship before and found it on the Internet. I was coordinating a fridge I bought on eBay to be picked up and delivered 3 hrs away to a friend's house who would then fly it on his plane to Cayman. Lots of communication from Juan ** who picked it up the time he said and delivered the time he said. Will use again.

    Thanks for your vote!
    uShip
    Response from uShip

    Hi Mark,

    Thanks for the great review! We're glad you were able to ship your refrigerator with ease. We hope to work with you again in the future.

    Profile pic of the author.
    Verified purchase
    Staff

    Reviewed Jan. 2, 2026

    I have been using U-Ship since 2009 and it is the only site I recommend when someone asks me how to ship anything large or fragile. I sell antiques online and I always need a blanket-wrap shipper. This site connects me to thousands of shippers all around the country and I have no clue how I would access this large pool of shippers without U-Ship. It has helped my business tremendously, to a point where I don't know if I could've stayed in business without U-Ship.

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      Profile pic of the author.
      Verified purchase
      Customer ServiceSales & MarketingPriceStaffEase of UseRatesSales Tactics

      Reviewed Nov. 25, 2025

      I was nervous about transporting a car for the first time, mostly because I expected a flood of phone calls and pushy salespeople. uShip was the total opposite — no hassle, no pressure, and an overall experience that deserves more than 5 stars. I shipped an older vehicle from Southern California to Northern Utah, and everything from start to finish was simple and straightforward. The interface was easy to navigate, the booking process was smooth, and the price beat every competitor I checked. I couldn’t be happier. I’ve already started recommending uShip to others and will definitely use them again for future needs.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed July 16, 2025

      Absolutely amazing, so easy to set up an account and upload it. The information of what you want to shift. I got an excellent prize and dispatch kept me apprised at every step of the way the driver was so kind in helping me load the vehicle. And the delivery happened 3 days early, which was amazing. I hope we know that customer service like this is rare, beautiful. These days and I hope if you ship anything that you call this company.

      Thanks for your vote!
      uShip
      Response from uShip

      Hi Beth,

      Thank you for your review. We're glad you had an excellent experience, and we look forward to working with you again in the future.

      CoverageRefunds & PayoutsStaff

      Reviewed June 26, 2025

      We had a small shipment of furniture between Bellingham, WA and LA, CA. Several offers came in, starting at the high side. I finally found 2 for 1/2 the amount of the 1st offers and settled on one. The driver was easy to work with and communicated well. The package was delivered in less than a week after pickup (the driver shrink wrapped and covered the items with a tarp, so it was unnecessary to pay for wrapping) and arrived in great shape. I would use USHIP again.

      Thanks for your vote!
      uShip
      Response from uShip

      Thank you for your review! We're glad the carrier you matched with on uShip delivered your shipment with care. We look forward to working with you again in the future.

      PriceRates

      Reviewed March 28, 2026

      Great service and price. We used TNT relocaters and they were awesome.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed March 27, 2026

      uShip made the process incredibly easy. I had a wonderful experience with my transportation Driver. Would use again. 10 out of 10 experience. The only suggestion I would make is book 2 to 4 weeks in advance and wait for a very good offer to come in. However, the company made everything very easy.

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      Profile pic of the author.
      Verified purchase
      Customer ServiceTechPriceRefunds & PayoutsMaintenanceBilling

      Reviewed March 27, 2026

      PNSLOGISTIC (brokered via USHIP) left us in the lurch. Shipper lost all the hardware required for the very expensive bed he picked up in New Orleans and delivered to Maine. Told us his truck broke down delaying delivery and then when he arrived stated that he DID get the hardware, but must have left it in broken truck. ZERO proactive communication from this shipper, ALWAYS us chasing him. He promised to mail the hardware, but 3 weeks after delivery, still no hardware & HE HAS STOPPED RESPONDING to our texts asking for completed service we paid him for.

      USHIP should not contract with shippers like PNSLOGISTIC, who do not communicate proactively when there are delays, do not abide by the contracted delivery and (after receiving payment), leave customers with only partial results. We have attempted communication with the shipper directly, but he has stopped responding and we are left with an expensive item we cannot put together because of PNSLOGISTIC failure to deliver complete package he picked up.

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      Sales & MarketingBillingFollow-Through

      Reviewed March 23, 2026

      Uship was exactly as advertised. I found a shipper and the shipment went without a hitch. Once I accepted the bid, I was able to communicate directly with the shipper. Delivery was on time and the motorcycle arrived from across the country safely. I would think that this service is only as good as the participating shippers and I worked with a good one. At the end of the trip, the release of the payment was easy.

      Thanks for your vote!
      uShip
      Response from uShip

      Hi Martin,

      We're happy to hear your motorcycle delivery was handled with care. We look forward to working with you again in the future.

      Reviewed March 23, 2026

      I had never had anything shipped anywhere before and was very nervous about this. It could not have been a better, easier or more rewarding experience. I would definitely use them again without hesitation. I cannot recommend them enough.

      Thanks for your vote!
      uShip
      Response from uShip

      Hi Sheila,

      Thank you for your kind words! We look forward to working with you again in the future.

      Quick and easy. Get matched with an Auto Transport partner.

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        uShip FAQ

        What is uShip?

        uShip is an open marketplace for people who need to move large items from one location to another. Users can post their shipping needs, and then transportation service providers can bid on the shipment. You can read customer reviews and select the company best suited to complete the job.

        uShip’s movers include large and small businesses. uShip doesn’t prequalify or validate the licenses of any shipping company for most marketplace shipments, so you’ll need to do your homework before selecting a carrier. Before agreeing to work with a carrier, ensure that it has U.S. Department of Transportation (USDOT) and Motor Carrier (MC) numbers, which are required for companies that operate vehicles hauling cargo in interstate commerce.

        How does uShip work?

        Start by completing a free listing so that companies can start providing you with quotes. The amount of time it takes to receive quotes varies based on the origin and destination of your shipment, but most listings receive quotes within 24 to 48 hours of submission.

        You must provide as much information as possible to get the most accurate bid, as in-home estimates are not provided by uShip. The platform allows you to create an inventory of the items you want to ship, and you can upload photos to show the items you’ll be transporting. If you underestimate how much stuff you have, it can cost you a lot more on moving day.

        The uShip app allows you to track your move while it's in progress. However, the carrier you select must have its location sharing turned on for this to work. You can ask about this during the bidding process.

        The “Ship with Confidence” Guarantee means uShip compensates you up to $500 if your items are lost or damaged. If you want additional peace of mind, you can purchase a uShip Protection Plan at the time of checkout (available to most U.S.-based customers). The price of a uShip Protection Plan varies depending on the types of items you’re shipping.

        Transporters operating across state lines must have Motor Carrier (MC) and U.S. Department of Transportation (USDOT) numbers. There may be noncompliant service providers on uShip, though, that aren’t licensed to move things legally across state lines. uShip doesn’t prequalify movers or transporters, so always ask about insurance and licensing before accepting a bid. The company does use SaferWatch, a third-party service, to monitor whether a carrier has an active or inactive insurance policy.

        How much does uShip cost?

        Once you post a shipment listing, you get bids from multiple service providers. The shipping calculator helps you estimate what the move should approximately cost so that you can better assess which bids are competitive.

        Here are a few examples of bids we received on uShip’s platform to ship a variety of items:

        ItemMileageBid range
        2023 Sea Fox 288 Commander851$3,000 - $3,800
        Hyster S80XL243$980 - $1,250
        Sofa1,382$574 - $1,324
        1 bedroom apartment686$2,000 - $3,500
        LTL: 1 loose788$850 - $1,350
        2014 KTM 125 SX2,103$800- $1,200
        2013 Ford Super Duty F-250 SRW608$875 - $1,553

        uShip also offers a military discount through ID.me for active-duty members of the U.S. armed forces, veterans and military spouses.

        What are uShip shipping options?

        Service providers on uShip move items in several different categories. Some can tackle furniture delivery and whole-home moves, while some specialize in the transport of automobiles, freight and other large items.

        Vehicles and boats

        Need to ship a car across the country or find a boat transporter? Just provide information about the make and model of your vehicle and indicate if it’s operable. uShip’s carriers handle the following:

        • Cars and light trucks
        • Motorcycles and mopeds
        • Powerboats
        • Sailboats
        • Personal watercraft
        • Recreational vehicles (RVs)
        • All-terrain vehicles (ATVs) and powersport vehicles
        • Commercial trucks
        • Farm equipment
        • Construction equipment
        • Vehicle and boat parts
        • Trailers
        • Other vehicles and boats

        Household items

        uShip can help you ship large items to and from your home or business, including:

        • Furniture
        • Appliances
        • Home electronics
        • Outdoor equipment
        • Sporting equipment
        • Antiques
        • Art and glass
        • Pianos
        • Pool tables

        To set up a shipment, you’ll need to provide details about the size and weight of the item.

        Whole-home moves

        Are you relocating? uShip can help you with your move. To get a quote online, select from one of the following:

        • Small studio
        • Large studio/one-bedroom apartment
        • Two-bedroom apartment
        • Three-bedroom apartment/two-bedroom house
        • Three-bedroom house
        • Four-bedroom house
        • Office

        There’s an option to add shipment inventory details and a way to upload pictures to your listing, which can help generate a more accurate estimate of the move cost.

        Heavy equipment

        uShip can also help you transport tractors, bulldozers and other hard-to-move equipment. You’ll have to provide information about the make and model of the equipment and whether or not it’s already on a trailer.

        Freight

        You can ship freight with uShip by LTL (less than truckload) or full truckload, including:

        • LTL new commercial goods
        • LTL used commercial goods
        • LTL wine, liquor, beer and spirits

        You’ll need to provide the dimensions, quantity and weight of the goods and indicate if they’re hazardous. For this type of transport, your items must be palletized or crated so transporters can use a pallet jack or forklift.

        Animals

        If you’re trying to get a dog, cat, horse or other animal moved, you can use uShip. You’ll be asked about your animal’s name, breed, weight, vaccination status and more to create this type of listing.

        Other

        If you have something to move that doesn’t fit into one of the above categories, you can create a listing under “Other” on the uShip site and see which carriers can help you.

        uShip moving services

        As you create your listing, you can specify which level of service you’d like. uShip has three main service options: self-service, loading service and white-glove delivery.

        • Self-service: You pack your belongings and load them onto the moving truck. The movers then drive the truck to your new location, where you unload your cargo.
        • Loading service: You pack up your cargo before the movers arrive. The transporter is responsible for loading your things onto the truck. When the truck reaches your selected destination, the movers help with unloading.
        • White-glove service: With this full-service model, the service provider takes care of everything for you. The company packs up your items, loads them onto the truck, drives the truck and unloads the items at their destination. The movers can even help set up your appliances and assemble your furniture if you request this service ahead of time. You can also request that they remove any debris associated with the delivery before they leave.
        Where is uShip available?

        uShip’s service providers can transport your belongings throughout the U.S. and Canada, as well as accommodate some international shipments.

        Is uShip a broker or carrier?

        uShip is not a broker or a carrier: it’s a marketplace platform where users can post their shipping needs and transportation service providers can bid on the shipment.

        Similar to auto transport brokers, uShip is not actually doing the pickup, shipping and delivery — it’s a means of finding a service provider who will.

        However, unlike an auto transport broker, uShip does not select and coordinate shipment with a preferred carrier. If you use uShip, you will select a service provider from those that bid on your shipment and coordinate with it directly.

        Is uShip legit?

        uShip is a great place to get competitive bids if you need to transport anything big and bulky. Once you create a free listing on uShip’s open marketplace, you can receive bids from various shipping companies, which can help you get a competitive price. You can also communicate with the transporters or movers and ask them questions throughout the process.

        Just keep in mind that not every service provider on the site is guaranteed to have the licenses required for your move, so it’s important to carefully check credentials. Also, uShip doesn’t send out estimators to help price your move, so you’ll want to carefully estimate how much room your things will take so the service provider can give you an accurate quote.

        uShip Company Information

        Company Name:
        uShip
        Company Type:
        Private
        Year Founded:
        2004
        Address:
        205 E Riverside Dr
        City:
        Austin
        State/Province:
        TX
        Postal Code:
        78704
        Country:
        United States
        Website:
        www.uship.com