TrueCar Reviews

Truecar claims to have No haggling; Free and Straightforward pricing. Nothing could be further from the truth. It even says that on the Consumeraffairs site. For example Hyundai of New Port Richey advertised a Ford F-150 on truecar for $24,000.00. Truecar says that is a good deal well below the fair market price. But when you go to HoNPR that is not the price. They start adding fee to that price. Fees like the old "Dealers Fee". This is an old trick that just adds more money in the dealer's pocket. It is definitely not no haggle, free and straightforward. Remember Truecar and the dealers are working together as a team. They are not working for you.

I was just curious about the service after seeing many commercials. You will be flooded with interested salespeople contacting you. I did not do extensive research, but after comparing the True Car price and the advertised dealer price on about 10 trucks, the price was practically the same. Sometimes the price was up to 200.00 lower and sometimes it was 200.00 or more higher. Either way, on a $40,000 truck the whole thing seemed POINTLESS to me. I was actually interested in the consumer paid price distributions that they alluded to in the commercials. I didn't find any in the app or website. I found some mean consumer price (skeptical about this calculation) and then the True Car price which of course was always below the mean. Just a gimmick for salespeople to contact you.

I got 3 prices via email and a lot of calls. I called Route 46 Nissan Totowa NJ dealer to make sure that they will honor the quote. After their assurance, I made the appointment. The salesman started going over the pricing details back and forth with his manager. Then he drove me to another lot to show me the quoted car. Again he tried to convince me that the price I received was for financing and not for a cash deal. Eventually I had to leave after wasting 4 hours. I do not recommend this website. It was not a true car pricing for me. Stay away!

Dealer went online and canceled the TrueCar listing while I was on the way from 150 miles away to get the car I spoke to them about repeatedly over the phone. I lodged a formal complaint about the Dealership with TrueCar. A week later no one from TrueCar has contacted me. So much for a "TRUE" experience. Don't waste you time with TrueCar. Not able to use my $500 certificate # ** because it expired even though I tried to use it at that Dealership (Napleton's Jeep Dodge in Kissimmee, FL.)

I’ve had enough! I was hoping to just start doing some research on new cars and get some comparison pricing but it opened the floodgates. Everyday I get a text, a phone call, and an email from some dealers. And over and over again. I’ve told them I’m just shopping now but the harassment doesn’t stop. I’m so sorry I put my information in. Even telling them I’m not ready yet gets a text, email, and call asking when I’ll be ready and can I come in today for a test drive. Once I do decide on which car I want I will NOT go to the dealers who have been harassing me because they have made me so mad. I don’t care anymore even if their price was good.

The car site is a relief because it is very easy to use. I use it a lot every time I'm buying a new car! I would suggest for others to use it because of the customer service. With the car site, it’s a click away. It has beautiful cars for great deals and it should have more attention towards its way and it's free so all you have to do is apply information and get the car you want for a good deal. It is the best car site. I really love it.

Truecar car is a very good website. They make it really easy for you to try to find a car that you want and fits all your needs. Truecar is one of the best car online shopping websites out there. I really recommend Truecar. There's a lot of different websites out there but when I came down to it I never really had any other choice but I knew I had to choose Truecar.com because it's just great. I love everything. I have bought two cars from there already and I plan on buying more and future.

I had a good experience with this car site and one that I will continue to use because it had everything I needed when looking up information on certain vehicles to help me make an informed decision. It was informative. It was a lot easier to use over other sites because it was easy to search on the site. But maybe they could make it easier to compare information based off of other websites.

I really enjoyed using TrueCar, they have a well-organized site. Have a lot of selections on the site. Lots of pictures of the different vehicles.

I was able to shop a broad selection, get an equitable price and a Carfax report. I was able to go to the dealership and purchase the vehicle I chose. I will use TrueCar the next time I am shopping for a vehicle.

It's easy to find. They give you all the information you'll possibly need when it comes to looking for a vehicle you search for the kind of car you really want and they'll immediately find one for just for you. But they don't give you the results right away. You'll sometimes put in an email for a vehicle that you specifically want. It's pretty annoying after a while but other than that you'll need to do so much paperwork other than your regular information. Yet my experiences are really good surprisingly. I always think that they would sometimes be just absolutely useless but they always turn out good. So other than that I'd say overall it's a good thing to look for a car online rather than having to go in stores to see different cars with different miles.

I was able to find cars in the approximate of what I was looking for and compare prices & see where I can purchase from those I picked out. It was easy to see the various car prices in locations around the areas I would travel to within my allowable driving distance. It had a wide variety of vehicles with various prices so I could make the best decision on what car for the best prices in the range of cars I wanted and best price. I went to other car sites & this had a good overall of the various areas that was within my driving distance. I wouldn't change much besides having maybe more of the interior of the car & maybe 360 view that you can scroll through. Better pictures of the cars, but not much else as I liked the layout & ease of searching.

An excellent, very easy to use website. They show me everything I need to find. I like that it helps me narrow down my results, from vicinity, to price, and everything you can think of in between. I love everything about it.

I was able to browse many more cars than would be available lot. I was able to start with a large amount of options that I could narrow down based on my wants and needs. I was able to take my time and just look without feeling pressured to buy. I chose this site because it has been used by several family members and friends that all recommended I check it out. Every person I spoke to had only positive experiences and gave only praise. The only negative part was not physically touching the car but many photos were available in many different angles and views which made it seem more realistic even though I wasn't there in person.

The process was very streamlined and the website was pretty simple to navigate. The price quoted was the price I got at the dealer. I was very impressed by the ease of purchasing and all the dealership options available. I like that you can see everything that has happened in the past with the used car like accidents. However, I wish that there was more information about interior issues and more pictures of every aspect of the vehicle. Still, it was overall an easy experience.

This website offers all the relevant information to help one make a wiser choice when looking to purchase an automobile online or offline. The many things and attributes that I got from this car website was the ease of locating the proper information I needed to find about the type of vehicle that I may or may not purchase. Other automobile websites aren't as informative as this one and one has to search through all of them just to find the information I'm searching for. My overall experience with this car website was very useful and offered very relevant information about what type of automobiles and the features I wanted and those that I didn't want. I could easily navigate the website to find out the information that I needed to help make a smart purchasing decision.

Using this site can give you a very low price on a new car from area dealers but you must take what they have on the lot. The site does not always let you pick all the options you want but it is great to use as leverage on dealers that aren't even in the program.

I like the UI on the website. It made navigation super easy for me and I could find stuff quickly. It was nice to have. I also liked that the website was light to use and I could have kind of a similar design on mobiles. But I wanted better filters. I would also have loved if I had features that allowed me to compare multiple cars simultaneously. I would also like the features to be a bit easier to upload information to, maybe I could just put in VINs to compare them. Still, it was easy to browse and find cars that I like. I saw the car I wanted and compared pricing. I then made sure to record the price and kept it as notes for myself.

I've only bought one car using TrueCar but it made the experience pleasant. The car I purchased was a great buy and affordable. In my experience TrueCar doesn't advertise poor vehicles. With my next purchase I'll be looking using TrueCar.

All I wanted to do was check the prices of the vehicle I wanted. Never could view any prices so I took all my information off the website. Well obviously your information doesn't really get deleted and for the next 3 weeks I kept getting phone calls from car dealerships that wouldn't take no for an answer. There is no comparison shopping at all unless you talk to the salesperson which is not what I wanted.

I used TrueCar about 5 years ago and it was great in negotiating a final price on a vehicle. However, in 2017, we were able to negotiate a better price from a dealer in Paducah, KY for our CR-V. I have also noticed that when going to this website, certain cars and trucks are not available.

My feeling is that the website works with the dealership to take advantage of the consumer. The pricing is not that different from the offers the dealerships have in place. They also have based on your search and selection the various dealerships contact you, if that isn't a conflict of interest I do not know what is. Think about it - a website designed to help the consumer get a great deal and not get ripped of who connects you to dealerships who are actively ripping people off.

The website is easy to navigate. The great thing about TrueCar is that you get to see the price range of the vehicle you would like to purchase and compare also. You get tips to help you once you decide to go into a dealership so that you're not walking in blind and you will know what they are talking about. They also have dealerships they work with which also makes it a lot easier to buy.

TrueCar makes it easy to find a car. I picked this right because it was reputable. I used it because I had heard of this site before. It was a good experience to shop online using this website. I like this site very much. I would use this site again.

The site was well laid out and gives me the sense that I will not overpay for a car that I'm looking for. I like having that information and it leads to me feeling that I am in control of the process. It show me what I should be paying for the car I want in my region or location of the country. I like that it shows the information about what others are paying for the cars I am considering. It seems to have everything I need to get the required information to make an informed choice.

Would like to see the ability to put in large dealerships only. We only wanted to purchase at large dealerships only because they go through the car to make sure everything is working well. You won't find that through personal sellers and small car lots. Still, it gave a discount when going to a dealership. We also liked getting the history of the car and seeing how often the car was brought in for maintenance. Overall experience was great. It made it easy to narrow down what we were looking for. We found a car within a week and walked out of a dealership within a few hours with the car we were looking at.

I really am not interested in what "others" have paid. I want a site that tells me what the vehicle is really worth and allow me to negotiate the price with the dealer. Most sites are only providing people with a path into the shark's mouth.

Excellent idea and great site. We purchased a fantastic used car on it in conjunction with the dealer's website sales. What a wonderful and easy money saving transaction. First time for us using this tool. It will not be the last.

When I was looking for a HD pickup truck, I didn't like that I could not enter details like axle ratio, fifth wheel towing package, etc. They're all about you working with their selected dealers. I also don't like getting only 3 TrueCar dealers making phone calls to me and insisting I call them right away. When I research anything, I will reach out to retailers when I need them.