TrueCar

When I would like to keep my search local, 10 or 75 miles, instead it shows vehicles from other states as If I requested National search. Why would vehicles from other states come up, I don’t want to travel nor pay for delivery.

I was just checking car prices for 5 minutes, the next thing I know I’m getting texts and calls from pushy dealers - which is exactly what I was trying to avoid by going online. Won’t ever visit that website again.

With the hopeful understanding that the service that TrueCar is providing is the ability to obtain a "haggle-free" price that provides adequate profit to the car company while providing transparency to the buyer on what costs are appropriate, the price provided was minimal and did not provide any benefit. The absence of additional costs such as estimates of taxes, document fees, etc provided the benefit to the seller and not the buyer. There was no positive value to the buyer with this service.

Sorry to say that it started to be a possible good experience, however, the experience turn sour. Sour in that where there was a car with price noticed as available, there was no car available. Plus, contacted by dealers who did not have what I requested from distances that were impractical to travel to in purchasing a car. Of course, they did not have the car to begin with. That is my experience! I will try this ever again!

I used TrueCar to find and buy a new car. TrueCar pointed me to Community Kia showing me a good price and stating that they could do all the paperwork online and deliver the car to my place, so I would not have to go to the dealer. When I contacted the dealer, the first thing I asked the salesperson was if they could really do everything online and deliver the car to my home. Jose, the salesperson, said that they could do it easily, sending a messenger with all the necessary documents I had to sign and later delivering the car. Jose asked me for a copy of my documents and ran my credit. After everything cleared out, he came back with a different price from what I had from TrueCar. I sent him the email I got from TrueCar with the offer and he took it to Terry, the sales manager, who said they would not honor the price.

I was looking at some of these cars and pulled up CarFax on some and found that they have false odometer readings. When you see low mileage and 2 or 3 owners it is a good sign that they have been rolled back. Be careful.

When you use TrueCar that dealership that you choose will give you your car at that price. You don’t have to fight with the dealership with the price of the the. I used TrueCar three times already and it’s the best way to buy a new car.

Went on their site to look for a car to buy. I saw a few that I was interested in... Went through the process and every car I picked on the site said it was available. When I reached out to dealers they ALL told me the car was "sold". Then they tried to sell me something else. I would almost bet that many of the cars on that site do not exist. Waste of time.

I went to TrueCar.com to find and negotiate a deal to trade for a new car. I found my deal, got an offer on my trade-in with a net price difference, accepted that deal, got a TrueCar Deal Code and set up an appointment for the next day to finalize the deal and make the trade. All this online at TrueCar.com's website. However, when I contacted the specified dealer to confirm the appointment, I was told they would not honor the deal and raised the price on the new car by about 20%. When I made attempts to get resolution/comment from TrueCar, I got no response whatsoever after a week.

I don't think it is working though the intention seems good. The listings are just to make people contact the dealers but at end of the day, people don't get for the price listed or end up buying something else. Dealers most of the time do not respect what was provided by Truecar to its clients.