TrueCar offers fair price reports for vehicles in your area and partners with dealerships to provide pricing without any negotiation. After receiving a TrueCar price report, simply take it to participating dealerships to lock in the price. This quote does not include taxes and can only be used at participating dealerships, but the service is completely free.
Overall Satisfaction Rating
- 5 stars
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- 1 stars
- No haggling
- Free service
- Straightforward pricing
- TrueCar app available
- Works only with partner dealerships
- Not always the lowest price
TrueCar partners with dealerships to offer specialized price reports to car buyers. The prices aren’t always the cheapest, but it's great for those who want a haggle-free experience.
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I was looking at some of these cars and pulled up CarFax on some and found that they have false odometer readings. When you see low mileage and 2 or 3 owners it is a good sign that they have been rolled back. Be careful.
When you use TrueCar that dealership that you choose will give you your car at that price. You don’t have to fight with the dealership with the price of the the. I used TrueCar three times already and it’s the best way to buy a new car.
Went on their site to look for a car to buy. I saw a few that I was interested in... Went through the process and every car I picked on the site said it was available. When I reached out to dealers they ALL told me the car was "sold". Then they tried to sell me something else. I would almost bet that many of the cars on that site do not exist. Waste of time.
I went to TrueCar.com to find and negotiate a deal to trade for a new car. I found my deal, got an offer on my trade-in with a net price difference, accepted that deal, got a TrueCar Deal Code and set up an appointment for the next day to finalize the deal and make the trade. All this online at TrueCar.com's website. However, when I contacted the specified dealer to confirm the appointment, I was told they would not honor the deal and raised the price on the new car by about 20%. When I made attempts to get resolution/comment from TrueCar, I got no response whatsoever after a week.
I don't think it is working though the intention seems good. The listings are just to make people contact the dealers but at end of the day, people don't get for the price listed or end up buying something else. Dealers most of the time do not respect what was provided by Truecar to its clients.
So I started looking for a truck to find a decent price truck. In order for me to look at the prices, I had to put I'm my personal information. The next morning I'm getting like 10 calls, text messages, emails from different dealerships. Next time I'll just put a fake phone number, what a waste of time. And like I said I was using this website to get a good price but all of the trucks were over 5k msrp.
Got an offer of .80% from my credit union if I use one of their car buying services. One of which was True Car. Filled out all the information and started getting offers. The offers I was receiving were $5000 over MSRP. :-( Why would I need to enlist a car buying service in order to pay $5,000 over MSRP. Now I have all these car dealerships calling me on my cell phone trying to sell me Vehicles 5000 over MSRP. What a mistake this was. Now I have to figure out a way to stop the annoying phone calls... Bad experience.
I received offers from three different Honda dealerships through TrueCar and not one of them honored the pricing once I was in their showroom. I even specifically asked the last dealership if there was any possibility of additional fees or add-ons once I got there and they assured me, through both email and text, that all charges, other than taxes and registration, were disclosed in the TrueCar offer. Then after driving 60 miles to the dealership, I'm told that the specific car I was given pricing for (the Vin Number matched) actually had another $3000 in dealer add ons, plus a $5000 surcharge due to the current car shortage. What?!! Total waste of time and a horrible overall experience! Might be good for initial research, but the dealer offers are just a bait and switch.
Truecar probably has some uses for someone. But not for anyone who has had experience buying cars before. Once you try to see any price on a car, expect for your information to be sent to 20 dealerships who will endlessly hound you for a car that you didn't even decide was a good deal.
I went to TrueCar because I wanted up-front pricing on a new car. I got an offer from a dealer, which seemed good. Apparently the dealer can do whatever they want and doesn't hold to the TrueCar price. The dealer made me come in anyway and gave me a different price with a "market fee" after they told me there was no other fees than the dealer fee on the phone. What a scam. Just wasted my time. TrueCar is not worth it.
I just bought a new car at or below invoice price and it was delivered to my home - the most hassle free car buying experience in my life. The site lets you compare the dealer prices and gives you an idea about what pricing to expect to work.
I'm the average person doing research on purchasing a used vehicle under a certain dollar amount and used several online searches. Found TrueCar to be the most helpful. After checking availabilities on cars, dealers emailed with a quick response and some followed up with a phone call. This was great for my time management.
Drivertopia was the dealership my 2007 Mini Cooper was purchased. The sales person Stephen **, took the time (very patient) to answer or find the answer to all my questions. He sent close up photos and videos of everything I want to see on the car. I believe in full transparency and this dealership provided a history report that I could do my own research on any inconsistencies. This was my first online and purchase not in my own city. Mr. **, was able to get my paperwork sent overnight and auto transport ready to delivery my vehicle. I'm so grateful for this experience. It gave me confidence to purchase another vehicle using TrueCar and searching again using TrueCar. Great experience!
True experience was truly terrible! They made an evaluation and offered me a price on line. Then they just sent me to used car salesman. I had to drive 40 miles to get there. The used car salesman (true to his reputation) priced the car at 78% of the value offered to me without any hesitation. I would not recommend anyone to use True & specifically this dealer in Oakland. Happy to reveal more specifics.
We went to TrueCar looking to purchase a car. When we telephoned the dealership, located through TrueCar, the price was $20,000 more than listed on the TrueCar Site. SCAM! A total waste of time. They should be shut down for false advertising!
Very simple to use site and pricing are great. Met my expectations. Also the car dealers respond back in a timely manner. I would definitely would visit again when car buying. Thank you TrueCar! Happy customer!
I used several search engines to find a car, but TrueCar was by far the best. It has great sort features and the best prices. I was able to find the exact vehicle at a below market value that was certified by Honda. Win Win!
I recently did a nationwide search for used vehicle. What I liked best about TrueCar's website was I was able to refine the filters to pinpoint exact features of the SUV I wanted. I also liked the info providing the purchase rating of the vehicle. I knew if the seller's price was fair, excellent, too high etc. Very easy to shop and compare the cars across the board on a 1 single page online. Yes - I did purchase a car out of state and happy with my ride!
I hate car shopping, particularly dealing with sales talks. TrueCar allowed me to compare several models, select the ones I wanted to explore, and get offers from the dealers without really wasting a lot of time being talked up and assessed by sales people. I got three fairly similar offers, choose the one that looked best and drove it home. I would like to add that I also used Edmund's and the offers through their website were not as good, the dealers seemed to expect to ask a higher price and haggle.
It was important for me to first decide (based on internet research and test drives) on exactly what model and trim I wanted to buy. At that point, using TrueCar, I could compare quotes for that exact model among dealerships, working completely from home. Having the quotes in writing (e-mails) allowed me to finally negotiate for the best offer with my dealership of choice.
There have been a lot of complaints about TrueCar that are quite frankly, unfair. I have used this service twice for purchasing new vehicles. Yes, I received many emails and phone calls, and yes, I had to go to the lot and the price I paid was more than I expected to. But the bottom line price in both cases was very accurate and consistent with Kelly Blue Book and other sites. TrueCar provides helpful bottomline information so you can comparison shop for the best price on a vehicle you are looking for. It is not a buying service. Those services are expensive.
Car dealers want to call you to make a sale and negotiate a price that is lower than other dealers. They will also want to make money and will always try to add to their profit on your vehicle. It is surprising how many people are shocked by this. What TrueCar gives you is the bottom line sale price for negotiating. That is just the starting place and is helpful for finding a dealer and salesperson that is straightforward and honest in making the sale. If the salesperson is unwilling to give you the vin number, sticker, bottom line price and financing information before you go to the lot, then don't deal with them or direct your call to the Internet sales manager or General Manager. There are plenty of Dealerships and internet salespeople that want to make a fair sale for the vehicle you want. TrueCar helps you to find them.
Looks like they're going to give you a good deal on some used cars that look really nice, if it looks that good it’s a gimmick, I seen the same user vehicle cheap on the same site, but had found out just before I closed it was sold, or wasn’t really even available, instantly trying to get me into something else, the deposit goes up, they start telling you your credit is bad, they don’t honor the online buying policy, sanitized vehicles I highly doubt, all they care about is selling a car, if it works it works. Remember the used car salesmen are dirty rotten liars and TrueCar just advertises them in one spot, true car had tried to put Policy into place but it’s not maintained, I would love to fish out the scammers for you. True Car put me on your payroll to ensure people are selling what they advertise.
I was about to buy a car on TrueCar from Toyota of Surprise. They never did give me the actual cost for me to get the car, every time I texted or spoke to them they would just add another fee. I gave up once the price (as I calculated it) was close to $2,000 more than the "True" price. You people should be ashamed of yourselves.
This is my second time using the True Car website through my Progressive policy. I have found the site to be extremely useful in finding a car make, model, year, and price that I was looking for. The first time I used this site I went to Fairway Auto in Phoenix and that was an absolute no haggle process. I was out of there in less than 30 minutes with my car. Unfortunately, I only had that car for a few days and it was in another accident. Back to True Car to find another car. Fairway did not have the cars that I was looking for. Received prices from True Car from Chapman Auto in Tempe (Curtis was very helpful) and Vans Chevrolet in Scottsdale (neutral) and ultimately found my car at Auto Nation. Auto Nation was great to deal with with no hidden fees. Very pleased with the website and ultimately the dealership.
Very helpful to negotiate price. I’ll use True Car again in my future car buying. Dealership met expectations. Discounts from True Car after you purchase the vehicle is a good deal. Their way of reimbursing your insurance deductible and the up to $500 repair assistance is one reason I have used True Car.
I was baited by the TrueCar price into visiting the dealer by phone call claiming I would get that price. I was then told the TrueCar price was only hypothetical and convinced to pay a slightly price to fatten dealer profit. I forwarded this info to TrueCar and got no support.
I recently purchased a QX60 from Nalley Infiniti of Atlanta. I was able to use the TrueCar app in conjunction with my Sam's membership and essentially obtain a no-haggle price match. Great App, easy to use. It was very detailed and I like all the additional benefits that Sam's is providing with the car above what the dealership provided. My car was priced $13,000 below other comparable cars, not bad for a fully loaded QX60 with only 24k miles on it, one previous owner. I negotiated under 30k for the vehicle.
Used TrueCar to get a decent price on a new car purchase. Several dealerships followed up with me, but not one of them acknowledged the price quoted on TrueCar. They said that they would honor the price but have to add their dealer "options" in. That accounted for almost $2,000 for things like Nitrogen in tires. Would not recommend.
Looking online for a new car for my wife, I stumbled upon this website, obtained comparative info on new SUVs, asked for local dealers to respond with quotes, took the truly EXCELLENT TrueCar quote to the dealer, who honored it with no hassle. What more can I say? She's happy, and the process was a dream.
TrueCar is a ruse by providing a lower auto quote at a connected dealership. Once you get to the dealership the price is higher. TrueCar does not send alerts that there is a price change for Honda SUV. I would not recommend TrueCar.
Truecar was a great experience, low prices, great reviews and easy to use. I would, I have recommended Truecar to friends as well as family. Try the app, it’s easy to use and receive alerts from dealers local and out of state.
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