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Toyota Tacoma Reviews

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About Toyota Tacoma

The Toyota Tacoma is mid-size pickup truck. Read more Toyota reviews to learn about other models.


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Toyota Tacoma Reviews

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenance

    Reviewed Aug. 7, 2026

    While Toyota may be reliable, their customer service and dealerships are absolutely horrible. Would not recommend at all. They'll try and take advantage of you anyway they can. For example, they have a known problem with the 3rd gen white paint on Tacomas. They sent out a paint recall and I end up getting my paint fixed in the known areas for peeling. Not even a year later and my paint is peeling in the spot that was supposed to be fixed. Just wasn't peeling on that side the time I had it fixed the first time. Now they won't cover the repairs to fix the spot that has started peeling. Complete BS. I won't get into the details of how their dealership operates but I'd definitely recommend taking your vehicle to a trusted mechanic over them.

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    Coverage

    Reviewed March 24, 2026

    Purchased my 4th and last Toyota Tacoma. Car with rims rusting in less than (6) months and 6000 miles. Strong majority of miles put on before December 1st. Rust appears on ALL (4) rims and at EVERY lug nut. The Toyota solution is LEAVE THE RUST to continue spreading and cover it up with a hub cap, lol Is that what you would do with your vehicle? Uh Bye Toyota!!!

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      Customer Service

      Reviewed Feb. 6, 2026

      I have a 2015 Tacoma. The paint has been for a while, starting to chip around the vehicle, especially the doors. It is white with color code 040. I was recently told that Toyota had recalled all vehicles with that color code for paint restore. Unfortunately, they stopped at the 2016 year. Why is that? Just the pressure of a garden hose continues to chip the paint. I'm fighting a losing battle. I have taken pictures to monitor how worse it gets. I get calls often to upgrade my vehicle. But, for what? To decrease the value of my truck because paint is chipping on their product!! Toyota should reconsider the year vehicles with this color code for a recall.

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      Customer ServicePricePunctuality & SpeedStaff

      Reviewed March 21, 2025

      *** Buyer Beware *** I purchased a new 2024 Toyota Tacoma SR5 4x4 long bed Jan 2nd 2025. My first road trip was 85 miles to Winston-Salem, NC that weekend and I was using my GPS. I had my cruise set to 70 mph and noticed the GPS speed was reading a speed of 66 mph - 4 mph difference. I also noticed the slower I drove, the more my GPS and speedometer were matching up. Looking at the different Tacoma trim levels, the higher trims come with 265/70r 18" tires - my SR5 came with 245/70r 17" tires. I called the dealership to have my speedometer calibrated but they can no longer do this. The speedo has to be sent to California and this is costly to the dealership. I asked for larger tires (not a larger wheel size, just tires) and my new tires could be used on a trade that needed this sized tires, they refused.

      I got with Toyota who directed me back to my dealership and to the CRM (customer relations manager). She is very nice but not very helpful. I think in order to streamline production Toyota calibrated all Tacoma's to the larger tire size and didn't care how this impacts buyers of lower trim levels. Along with the speedometer being incrementally off, this is adding miles (that I didn't drive) to my odometer. I opened a case with the BBB for this county, this dealership still refuses to make right. I think when you pay this much for a new vehicle, it should be in perfect working order and this includes the speedometer calibrated to the vehicles actual tire size.

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      Customer ServiceSales & MarketingPriceOnline & AppRefunds & PayoutsMaintenance

      Reviewed June 25, 2024

      Bought my first Toyota (2024 Tacoma Limited) and at first I was very happy. Then I realized that unless I put Toyota Connect on my phone and allow them to track my every move - most of the functions (Apps) (THAT I PAID FOR) in my car did not work. I have NO DESIRE to have a Japanese car company keep track of me and MY TRUCK!! I paid over 60K for MY TRUCK - and unless you use their Toyota Connect on YOUR phone - you CANNOT use your GPS and many other features... as their TOYOTA CONNECT (APP) BLUE SCREEN comes up on your monitor and blocks out whatever you were looking at. It constantly pops up and interferes with my GPS, my music... etc!! It keeps telling me to download the Toyota Connect App.

      I'm not talking about a 'one time' solicitation when you start your car. This screen pops up all the time and locks you out of whatever function you are using at the time. I DO NOT KNOW HOW THIS IS EVEN LEGAL IN AMERICA? It's one thing to offer an App - but to REQUIRE it to use the vehicle functions should be illegal. NO ONE at the dealership told me I had to agree to a tracking App for me to use my monitor. NEVER EXPERIENCED THIS BEFORE. I also own a 2022 LR Defender.. and my wife has a 2021 Porsche Macan - Neither vehicle requires us to download their app in order to use the basic functions we PAID FOR!

      I called Toyota several times to see if there was a way to turn it off, and was told there was nothing they (or I) could do about it. Yup ~ This is my first Toyota, and will most certainly BE MY LAST. Recently rented a car for a trip we took - and guess what - 2024 Toyota Camry, and once again we could NOT use the GPS.. *NOPE*... just a BLUE SCREEN of Toyota Connect.

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      Customer ServicePunctuality & SpeedMaintenanceStaff

      Reviewed May 23, 2024

      I bought a 2020 Tacoma with 7000 miles. The a/c evaporator went out 4,000 miles past warranty. Dealership and Toyota corporate would do nothing so I had to pay $2800 to get it fixed. Fast forward 3 months and my a/c compressor and clutch went out. More days of arguing with Toyota corporate that it's a fairly new truck and I should not have to put over 5k into a/c system. The kicker that got me was that dealership and corporate said that the issue never happens. But when I called Toyota parts departments they have bunch of compressors, evaporators, clutch in stock. I then checked wholesalers I have access to and none of them carry parts that new.

      If you live in hot humid climate be expected to put 5k in a/c system every 45k miles without help from Toyota. I have owned Toyota my whole life and thought Tacomas were the most reliable truck but the unprofessionalism from the top down to the dealerships has caused me to not fix the a/c and sell the truck and buy a different brand.

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      Customer ServiceSales & MarketingPunctuality & Speed

      Reviewed April 25, 2024

      I have a 2023 Tacoma and it's the worst vehicle I've ever owned. Bought it new and couldn't test drive because none were available. I had a 2009 Tacoma and wish I still had it.

      Issues:

      1) Transmission is unresponsive when trying to accelerate.

      2) I'm only 5'10" and I have the seat set to the lowest point and can't get into the vehicle without hunching over and still scraping my head. This vehicle is designed for midgets.

      3) The center armrest lid opens straight back instead of to the side like the old Tacoma. You have to be a contortionist to access inside of it.

      4) Climate control changes on its own so I have to constantly monitor if it's on defrost or not.

      5) Collision warning system is useless. It beeps when it's already too late and you're going to hit something. I turn this function off and it still beeps.

      6) Wipers don't come on all the time when the washer fluid is used.

      7) The doors won't lock periodically.

      8) The gas pedal is quite stiff and is not comfortable to use when accelerating.

      I'm hoping someone steals my Tacoma so I can get a different vehicle. This truck has taken the joy out of driving. What were the designers/engineers thinking when they put this truck on the market? They should all be fired, including the people approving this truck for sale.

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      Refunds & PayoutsStaff

      Reviewed March 6, 2023

      So to start my rant I have owned 5 Toyotas (between my wife and I) and have always been a huge fan as they have always been reliable. Unfortunately my last purchase which was a brand new 2022 Toyota Tacoma (purchased at Johnsons Toyota in NY) had a factory installed roof rack that was not installed correctly. This cause water to flow down into the interior and behind the dashboard which cause electric issues and mildew to grow. I brought it to my local dealership, they were very nice but it was in the shop for 6 weeks. Most of the electrical harnesses were replaced along with the air bags and the interior carpeting. When I picked up the truck it had a very bad smell of mildew, the service guy said that it just had to air out as I was sitting in the shop for 6 weeks, Well it's been a month of driving with the windows down and air fresheners and it still smells like mold when I open the door in the morning.

      I asked to trade it in but the dealer would only offer 37K which is 4k less than I paid for it. It has less than 2000 miles on it! I have now contacted a lemon law lawyer and I'm pursuing a full refund. The first attempt with Toyota was rejected which tells me that they do not stand by their product or take responsibility for own mistakes! I have lost all faith in Toyota and will never purchase another Toyota again because they don't take responsibility. What a shame. I am still pursuing a refund but I feel that I shouldn't have to do this as if Toyota was a stand up company they would have offered me my money back or a different truck of equal value but they decided to screw over a loyal Toyota owner which speaks volumes about how they don’t care about anyone, only $$!!

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      PriceMaintenance

      Reviewed July 14, 2022

      We purchased our 2007 Tacoma in Colorado as a new vehicle with a 6 foot bed, access cab and manual transmission and paid extra for rust protection package. We have driven ~120K miles until 2022. We really loved driving the truck and it has served us well for modest offroad needs getting to trailheads in addition to hauling stuff in the bed/moving cross country and driving on roads. It doesn't have great 'creature comforts', but that wasn't the point of having the truck. We give the truck 5 stars for performance, utility and reliability. However...! Buyer beware!!!

      Our truck has extensive undercarriage rust corrosion and now has two cracks in the frame. We have been informed that if the frame were to break during transit, that it could potentially rupture the gas tank (besides falling apart at an potentially inopportune moment). It turns out that this a SEVERE problem for ALL Toyota Tacomas - EVEN NOW! There was a settlement from a class action lawsuit on the Frame due to rust, corrosion.

      We did not receive written notification of the settlement (which expired in 2019), but we had inspections of our truck in 2014, 2016 and the rusted leaf springs replaced in 2017, and documented heavy rust damage in the undercarriage. However, because we moved to California, they initially claimed that these problems could only be addressed/resolved in 'cold weather states', even though we had purchased and used the vehicle in a cold weather state. They did not acknowledge that there was a settlement for the frame when we had the truck in for service/inspection during 2014 to 2019.

      We have recently discovered that the frame is CRACKED in two places, so the vehicle is no longer safe to drive (especially off paved roads) and certainly not with any cargo. I have tried repeatedly to contact and discuss with Toyota corporate to resolve this problem. Today, I received the final word that they refuse to acknowledge any responsibility, saying that they had honored the settlement (for 1.5 MILLION vehicles) which expired in 2019, so they bear no further responsibility. This is now the owners' headache - but there no frames available to perform the repair ourselves (because so many vehicles have the problem and there are none in junkyards, either!). They will not compromise or provide any resolution to our loss of a truck.

      We maintain that is another example of corporate negligence at Toyota. Their refusal to work with us plus continued reports of continuing frame damage for Tacomas and for 4Runners (and possibly other truck/SUV models) tarnishes their brand and suggests that there is an inherent problem with the construction. Buyer beware!!! You will need to monitor your frame and rust/corrosion. We welcome a new class action lawsuit or some other remedy to resolve (while recognizing that trucks made before 2018 are not considered worth the effort - or at least until more people die)

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      Sales & MarketingPriceOnline & AppRefunds & PayoutsBillingHonesty & Transparency

      Reviewed Feb. 2, 2022

      Bought a 2022 Tacoma, dealership lied and did not supply what was negotiated even though it is on the bill of sale! They said it was just a misunderstanding and although the items are listed on the bill of sale as "no charge" there actually is a charge if I want them. Then an accessory that I purchased is not as pictured on the Toyota web site and does not function as described so I wanted to return it for a refund....I wanted this before I even drove it off the lot, the accessory was still brand new. They said no and are standing behind some ** disclaimer that items may not be as pictured or described on the website. I have bought many new cars in my lifetime and this was my first Toyota and definitely will be the last! Never again!!!

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      PricePunctuality & SpeedStaff

      Reviewed Nov. 6, 2021

      Tacoma (Toyota): I feel and have drove this vehicle for over 20+ years and everything within is outstanding and never has a problem in driving long/short distances. I brought a 2020, F-150 Limited and it now stays in my driveway, hardly not driven or used. But it's a lesson learned at a cost of $68K and I paid in FULL! What a waste! This vehicle was recommended by a family member. Just waiting on those 2022 Tacomas to come out, so I can go back to driving a Toyota! I truly recommend any Toyota vehicle, they are awesome vehicles, especially the Tacomas!

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      Customer ServiceMaintenanceStaff

      Reviewed Oct. 31, 2021

      Bought a brand new 2021 SR5 Tacoma. It has had transmission problems since 900 miles. I noticed rough shifting, lurching, and grinding noises. Toyota says it's a "characteristic of the truck" and refuses to help. I have taken it to multiple dealers and even had a Toyota engineer look at it. They drive it for ten minutes, and say everything is fine. Then I get the truck back and it makes the same awful sounds and jerking motions right away. Toyota will not stand behind their vehicles. They will produces pieces of junk with Mexican labor, and then refuse to acknowledge quality defects.

      Shame on Toyota for their practices. They also treated me horribly with their customer service. They actually had the nerve to try to blame me for the trucks issues, and continually gaslighted me saying there was no issue. I will literally never buy another new Toyota for the rest of my life. They are not the same company they used to be. If you value your money, time, happiness, safety, or anything else related to vehicles, then please do not buy a Toyota for your own good.

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      PricePunctuality & SpeedStaffBilling

      Reviewed Oct. 16, 2020

      Purchased 2015 Toyota Tacoma TRD brand new in 2015. We serviced regularly as required. The truck had 76800 miles on it. While driving on the road the fuel pump went out, fuel pump was $1533. To replace and tow was $318. 1963 miles later the Air conditioning clutch flew apart and took out drive belt and sensing units. Needless to say withouT the sensors we were not able to acknowledge that the Engine was overheating [driving at night). The engine blew, cost to repair $8700.00 plus 1200. In tow bills. After many conversations with top mechanics, they confirmed that they have NEVER seen this happen before. I contacted Toyota hoping they would help us in some way, but they refused. I have been a loyal Toyota customer (3rd Toyota). I will never purchase another Toyota again!

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      Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaffTransparency

      Reviewed July 28, 2020

      In May of 2018 I purchased a certified used 2017 Toyota Tacoma SR 4x4 with 22,000 miles, from Grand Blanc Motorcars in Michigan. I received a letter from Toyota Headquarters in Plano, TX that there were reported cases of frame corrosion and/or perforation for the years 2011 - 2017 Tacoma's that were located in cold weather states. The letter also included my Tacoma's VIN number. The letter also stated that owner's within the year window would have to bring their Tacoma into a dealer for frame inspection. If the owner did this Toyota would either repair the frame using a rust prevention coating and/or plugs or replace the frame. If the owner did this they would provide an extended warranty on the frame for 12 years from the Tacoma's day of first use.

      I brought my truck in for inspection at my dealer of purchase Grand Blanc Motorcars in Grand Blanc Michigan. They installed plugs in the frame; however, there is heavy scaling in areas of the frame. There is heavy rust on every weld from the cab going forward. There is also rust on the lower control arms and various other parts. Grand Blanc Toyota said they would NOT clean and apply rust inhibitor to my frame because it was treated at the factory. The frame looks like a frame off a vehicle from the late 90's - it is 3 years old.

      When I went to pick up my Tacoma after the inspection and installation of the frame plugs, I voiced my concern of Grand Blanc MotorCars's decision not to repair my frame. Brent the director of the service department came out to the parking lot to view my frame. While we were both looking up under my truck; using my fingernail, I chipped a chunk of rust scale off the frame. At this point I was furious. Brent assured my that he was an advocate for customers and would assist me any way he could. When I returned home Toyota Corp called me and they were pleasant. The representative elevated my case to a manager.

      When I spoke with the manager he sounded rather indifferent to my problem. I told him the reason why I bought the Tacoma is because the high resale value and the reliability and that even with the warranty of 12 years from first use, which is 2028, this truck would have a lot of useful life remaining if it were not for the issue with the rusted frame. Further, that after the 12 year period is up, the resale value of this truck would be hurt very hard by the rusty frame. If you saw what it looked like after 3 years, you would understand. He seemed very indifferent to my issue. The manager then put me on hold and called Brent the service center director from Grand Blanc Motorcars in Michigan. I waited for about 15 minutes while they spoke.

      When the manager from Toyota Corp returned on the line, he said Brent stated to him that my Tacoma did not meet the guidelines for repair. That is all he would say, no explanation as to why the determination. At this point I lost it with him and his indifference to Toyota selling me a defective frame. The frame has heavy RUST on every weld from the rear of the cab forward, some areas next to welds have bubbling frame paint and heavy scale, the crossmember is severely rusted. There are also numerous other spots on the frame and frame components that are also rusted.

      I never wanted the frame replaced; I only wanted it repaired. After losing my temper with this manager, I stated that I would have to have the frame repaired myself; after further consideration I will not, because I fear Toyota will say that because I had my frame repaired, the 12 year frame warranty would be VOID. I mean at this point why should I trust Grand Blanc Motorcars or Toyota? I uploaded a few photos under Grand Blanc Motorcars G review in case there is any question to the validity of my review.

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      Staff

      Reviewed April 30, 2020

      Quality is not what it used to be - like many corporations they are selling out to China CCP slave labor bad quality parts. 2019 Tacoma riddled with driveline problems. Over 8 visits and still issues including 4 attempts and failed NCDS claim to get them to admit differential was bad and replace, with resulting other issues on replacement with transfer case rear output and recurring leaks still not fixed after 3 attempts (sitting in shop with no parts). Customer care is worthless - smoke in mirrors stall tactics to make sure you are outside lemon law and never really accomplish any resolutions.

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      Customer ServiceSales & MarketingPunctuality & SpeedMaintenanceStaff

      Reviewed Jan. 8, 2020

      I purchased a 2002 Toyota Tacoma SR5 in Nov. 2019. Upon a mechanic checking it out I was told the frame has rusted out at the cab and bed mounts. I was told it would eventually come apart on me. I then took it to a Toyota dealership and they indeed said something needed to be done to it but they can’t. They used the vin # to research it and I was told the 1st owner never did bring it in for an offer that Toyota had out to fix this issue and it was too late for me the second owner because said offer had expired. The service person at this dealership then gave me Toyota Motor Corporation number and said for me to call them. They may be able to do something for me.

      This was a total waste of time! Even after I told them this truck would be dangerous and that I ride my 2 1/2 year old granddaughter and 17 month old grand son in this truck they still insisted they couldn’t do anything to help me. I the second owner shouldn’t be punished for their faulty frames that I knew nothing about. They didn’t care that I had small babies riding in this vehicle and basically said they couldn’t do anything to help me. I have owned Toyota cars over the years and believe in Toyota products. Since Toyota seems to care more about lining their pockets and keeping all their profits and not care about the safety of my grand babies I will never buy another Toyota product as long as I live.

      In my opinion they make the sale and then to hell with the customer. Even though this is a used truck by me being the second owner they should have been able to do something for me. I googled and read up on this bad frame issue Toyota had and it was bad and it shouldn’t matter if I was a second buyer. There should still been help available to me since the frame as been deemed dangerous with rust. After all, they do know why this frame issue happened in the first place. If a big corporation can’t help a second owner out of this mess clearly they don’t deserve to be in business. Just think how this will affect you as a Toyota Tacoma owner wanting to sell or trade your truck later.

      If you don’t want to be stuck with a rusted out frame and no help from Toyota because you’re the second owner and the first owner missed the recall to get this taken care of you should stay away from the used Tacoma that’s on any lot! Stuck in Va! I do plan to go to my News Media 12 on your side about this dealer that assured me the truck was a winner, no issues. Toyota Motor Corporations you suck!

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      Staff

      Reviewed Dec. 15, 2019

      I like the truck but the cab is small, There is almost no room in the back seat behind the driver in my double cab. I not a tall man by any standard. Good thing I am driving alone most of the time. In the 3 years that I have owned it not a thing has gone wrong with the truck. I would buy another, hopefully the next generation will have more passenger room.

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      Reviewed Dec. 14, 2019

      I love my Toyota Tacoma. It is a well built vehicle that gives me no trouble at all. I especially like all the tech features available, rear backup camera, gps navigation, iPhone integration, etc... The overall quality of the truck is outstanding. It’s also very fun to drive.

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      Reviewed Dec. 12, 2019

      My truck has a 4 cylinder engine. The reason I purchased this model was for the gas mileage which is not as good as I had expected, it gets 24.5 mpg in town driving. I was hoping for better mileage but it is better than my Nissan Frontier. It got 19 mpg. Otherwise it is a good truck.

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      Reviewed Dec. 6, 2019

      I really like the crew cab Toyota Tacoma 2014 because it's like having a sedan and truck all in one. The sound system is great. It keeps its value, it's fun to drive and we've haven't had any major repairs. We just maintain it. It still looks new. It's great having a truck bed because we use it a lot. It's not bad on gas. We love taking road trips in it.

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      Reviewed Dec. 1, 2019

      I love this truck, It is a truck, Feels like a high car, Very Stable, And as fast as you seriously need to be going. It will definitely get out of its own way and even though it's bad capacity isn't huge it still has a great towing capability and is very stable with a 20 foot boat on a trailer on the hwy and at the boat ramp. Plenty of room in the back seat fits four people nicely. Gas mileage is good if you stay out of the paddle. I get 22.2 miles to the gallon in the city. It looks great and has a ton of easy upgrades to make it look bad **. I would not buy anything else and I have owned one of each already. My resale value will be the best in this truck.

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      Reviewed Nov. 30, 2019

      I ordered my Toyota Tacoma with what I wanted on it. It has been a great vehicle. No service issues at all. It handles excellent and is pretty economical on gas. It has quite a bit of hidden storage areas. Several of which can be secured. The overall appearance is quite impressive and I have received a lot of compliments on it.

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      Reviewed Nov. 2, 2019

      I purchased a 2019 Toyota Tacoma 4 cyl. four door cab. I have been to the dealer from where had purchased it 3 times for the same problem, Which when I am in a stopped position in drive gear and foot on the brake the engine sends a shaking to the food brake and steering wheel and now can feel in the driver seat. I have only 7, 000 miles. I was told that they cannot find the problem. I don't have any problem with my 2017 toyota rav same motor 4 cyl. And I had traded in on this truck a 2013 Tacoma 4 cyl. and did not experience any of this problem with the idle.

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      Reviewed Aug. 27, 2019

      My dad bought a 2016 Tacoma. Service records show about a dozen times, his truck was brought in for 1 problem after another. Even though this problem was initially brought in under warranty is still having the same issues now that it's out of warranty and I'm supposed to come out of my pocket now??? Terrible experience.

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      Customer ServiceStaff

      Reviewed Aug. 26, 2019

      The Toyota customer service branch for recalls was extremely rude and unhelpful. My husband and I own a 2005 Toyota Tacoma and there was a recall about the frame rusting. They told us we were outside of the recall time frame, even though when we called they did not have my husband as the registered owner. They admittedly did not send the recall to us, but would not extend or do anything about it. The last person I talked to was extremely rude and snide. We have three children that at any time could be in and out of this vehicle, but Toyota sure didn’t care. Just wanted to tell us the recall had expired. For what is supposed to be a consumer based corporation my experience was very unsatisfactory. We were given the runaround. Called more than five times, put on hold for over 30 min at a time. We were going even told at one point we could only talk to the one supervisor that had been assigned our case and of course she wasn’t there.

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      CoverageStaff

      Reviewed July 14, 2019

      I purchased a brand new Toyota Tacoma in 2016. The brakes didn’t feel right. We just bought a new house so it took me a little bit to bring it in, but I did, and told them about the brakes and faulty radio. The lady at the service department told me the brakes were not covered - even though they were like that off the lot! She told me that pressing the brakes hard one time could cause them to be faulty. I said, “So you’re telling me Toyota makes a product where one brake press can ruin the brakes?” She said yes, I also told them about the radio, she said she updated it and that it’s fine now. It is nowhere near fine! So now I have faulty brakes still, and a bad radio, Toyota told me I can pay $60 to have the brakes tested. Some warranty! I was trying to work my way up to a Tundra but now no way! I’ve never had such horrible service with a new car!

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      Reviewed June 11, 2019

      I own a 2006 Tacoma and live in the Northeast. In March of 2016 I brought my truck in for a frame recall inspection. At this time they replaced leaf springs but maintained frame was fine. I have driven the truck 12,000 miles since then in over 3 years. I have never has front wheels off until I put brakes on it last month. What I found were perforations and holes all under wheel wells as well as driver side rail. This truck is meticulously maintained and garage kept. It sickens me that these were likely apparent back then but were written off by dealer.

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      Reviewed May 17, 2019

      I owned Toyota cars all my life. The first one was a Toyota Celica, which I owned for 25 years, without any problems. The last car I owned, a Toyota Previa 1994, excellent car, which I still have. The fist thing I noticed when I bought the car was that the light beams, at night, did not point in the same direction. I took the car back to the dealer. They told me nothing is wrong. 25 years later I can see the light beams do not point in the same direction and the dealer lied to me.

      The first time in my life to own a truck, a Toyota Tacoma 2018. While on neutral, listening to the engine noise, I have realized the engine does not work properly, and I have noticed the idle (RPM) goes up and down. When on drive, while my foot on the break pedal, the car tends to accelerate. While on reverse the car also tends to accelerate. I have no doubt something is wrong and the dealer will not accept what I believe. I have made an appointment for next week to have the car checked. I will post again.

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      Customer Service

      Reviewed April 24, 2019

      I bought my Toyota Tacoma Brand new (2017) from Toyota dealership in (Dallas TX). From last 2 weeks I notice water on my back seat from rear windows when there is rain or if I go to car wash, I have checked my rear window I was closed properly. I have extended warranty (platinum) for 100,000. I called to Toyota dealership in Grave vine, they refused to entertain. I called Toyota Customer service refused to help, no Manufacturing warranty only 36500 miles. Toyota (Tacoma) quality is not as used to be. I will never buy & recommend, very bad experience.

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      Reviewed April 17, 2019

      Hi folks, I’m a recent new member of the Toyota family and so far I only have one gripe about the vehicle! I own a 2018 Tacoma TRD Sport double cab (3rd gen.) with a lot of options that I love except for the JBL Premium sound system!!! Now for the 700.00+ option I don’t think it’s worth the extra expense. Let me explain, if you’re just an average Joe and music isn’t a high priority this may be enough sound for yourself? However if you’re an Audiophile like myself, this system ISN’T FOR YOU!!! Now I’m stuck with it so I’ve been researching ways to upgrade (spending more $$$). So with the JBL system you need either a line-out converter, digital interface, digital sound processor etc. in order to add aftermarket amp, speakers and subwoofer to get the sound desired!!!

      Fortunately I have the ability to do this myself as many people can’t and would have to pay someone on top of everything else!!! The other downside is space to add these components!! If I was purchasing new equipment I could buy options that fit but I’m going to reuse my old equipment so I’m limited!! Let me be clear, I’m not replacing the factory head unit because I do like most features it provides, plus I’d have to buy a new one and really trying to watch my budget too!! The bottom line is if I had to do it over, I wouldn’t get the Premium sound!!!

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      Customer Service

      Reviewed Nov. 27, 2018

      I was so excited buying a 2018 Tacoma Off Road with all fixtures added and one of them was the added Pandora App which I use a lot when driving. A few months after an update was recommended and they removed Pandora App, I called Corporate office and they just say they were not bringing it back and that is what it is, I asked if there is a way because I really liked it, she replied again being very rude there is nothing can be done and is what it is and if I needed anything else. Aggghhh that response was the least I was expecting. I thought Toyota had good customer service. I do not think I'll ever come back again to them.

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      Customer ServiceCoveragePunctuality & Speed

      Reviewed Nov. 27, 2018

      I was sold a brand new Tacoma with a bad transmission, and it has been an utter nightmare ever since. If even one person can learn from my mistakes, then taking the time to write this is worth it. Key Lessons Learned: 1. Serious issues, contact a lawyer immediately. Lemon Law covers your legal fees. 2. All new vehicles are not created equal. Once you decide on a specific vehicle, test drive 3-4 of the same model to avoid a lemon. 3. Toyota quality is not what it used to be. Best to expand your net when shopping for a new car, no need to pay a premium for “quality” you are not receiving. 4. Toyota “Customer Care” can not only be shockingly unhelpful, but very rude. 5. Toyota is now a global enterprise, no longer bound by Japanese cultural values and dedication to excellence. Profits are all that matter now.

      My story: I have been a loyal Toyota owner for the last 20 years, I have only owned Toyotas for the last 20 years. My previous vehicle was a 2003 Toyota Tacoma Off Road 4x2. I owned it for 8 years. The only thing that ever broke was the air conditioning unit – not a big deal. After loving every Toyota I have ever owned, there was only one option for me when I decided to buy a new one: the new Tacoma. I spent two months researching the different features, options, prices, etc. When I went to buy, I knew exactly what I wanted. I did a fairly extensive road test of one Tacoma, but ended up buying a different one (although it was exactly the same thing).

      The one I ended up buying, I pretty much just drove around the block. It was exactly the same truck, and brand new, it never crossed my mind that Toyota would sell a lemon off the lot. The whole reason I have been loyal to the brand and happy to pay a premium, is for the quality. So as to avoid issues. To have a reliable product. To love my truck and be excited about it. My blind loyalty has caused me a lot of heartache. Now I know. Obviously I wish had never purchased my particular truck. I wish I had bought the one of the other ones I had driven, or not bought one at all.

      I have owned the truck for about two months. I have had the truck serviced 5 times. The issues I have experienced are as follows: transmission (more below), CV joint, dash vibration, USB port, cabin light. More problems in two months than I had in 8 years with my previous truck… mind blowing, irritating, and incredibly disappointing – this was my dream truck. This was supposed to be a reward for years of hard work.

      The most serious problem is the transmission. Beyond rough gear changes, slipping, “clunking”, and just an extremely unenjoyable ride, I have narrowly escaped two accidents when the transmission failed to engage. The first time was when I was turning left in front of oncoming traffic. Instead of accelerating through the turn, I pressed on the gas but the truck did not accelerate. I was just a sitting duck. Luckily the transmission engaged just in time and I got through the intersection unscathed. The second time was when I was on the freeway and wanted to accelerate and move into a faster lane.

      Same as before, I pressed on the gas pedal but the truck did not accelerate. I was almost hit from behind, and when the transmission did finally engage the truck jumped forward and I almost hit the car in front of me. Both cases were unsettling to say the least. The truck is not safe, and I do not allow my family in it. Think about that. I cannot take my family in my brand new truck because it is unsafe. I would not drive it at all, but do not have an alternate vehicle, and I thought Toyota would have resolved this dangerous situation a long time ago.

      In summary, I cannot possibly communicate how frustrated I am with the truck. Treating myself to the truck was supposed to bring me a lot of happiness, unfortunately it has been nothing but pure irritation, from driving it, to the constant trips to the dealership, to the rude customer service. Thank goodness there is the Lemon Law to protect consumers!!

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      CoveragePunctuality & Speed

      Reviewed Nov. 1, 2018

      Toyota trucks have been having frame rust corrosion for well over a decade. It is an issue they are well aware of. Toyota set up a customer support program to specifically for this. The warranty coverage for frame rust corrosion perforation is nothing but an attempt to cover up an inferior product. My truck still looks brand new but has been declared unsafe to drive due a frame that has rusted out. This is after I was contacted by Toyota about the issue. Toyota said the frame was good and put a “protective “ coating on it. 5 years later it’s junk. Toyota was very polite in telling me it’s my problem. I won’t be buying Toyota products anymore. You can verify my same issue by looking up ‘Toyota truck frame rust’. Toyota may have fixed the issue by now but I’m sure something else will pop up that they will just put a band-aid on and leave you with junk.

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      Reviewed Oct. 17, 2018

      I purchased a new 2018 Tacoma and soon it developed a severe door wind noise at ear level. 3 returns under warranty and failure by Toyota to solve resulted in my trading the vehicle off with 7,700 miles.

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      Reviewed June 21, 2018

      My Toyota Tacoma pickup has provided me with everything I want from a truck. It has the capacity to haul what I want for my garden, lets me get wood for my hobby and by being a four door enough space to take others with me. The interior is comfortable with enough room for four adults to sit comfortable for a long period of time. I wish that my truck had running boards making it easier to get in and out of as I get older. Also the paint on this truck will need to be redone because it is starting to chip and fall off making it rust because of the lack of protection.

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      Verified purchase

      Reviewed June 3, 2018

      We owned a 2005 Tacoma SR5 and loved it, after putting 170,000 miles on it we traded it in for a 2016 Tacoma TRD Sport 4-Door. After owning it for a week I noticed that the engine seemed very underpowered even though it had more horsepower than our old Tacoma and the transmission shifted all over the place. We dealt with that for the first 10,000 miles. I complained about the problem and the dealer told me that's the way it was designed. Again I complained about it after 15,000 miles and they recalibrated the ECM in the transmission. I put another 1,000 miles on the vehicle and the problem never went away, we then got rid of the vehicle by selling it private party. Anyone thinking about buying a new one we would highly recommend you do not.

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      Reliability

      Reviewed May 9, 2018

      Own my Toyota Tacoma for 15 years and have about 133000 mile on the odometer. Been a real reliable little vehicle and get me where I need to go. Great gas mileage and going to keep it till the wheel fall off.

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      Reviewed May 4, 2018

      Toyota Tacoma almost 300,000 still runs great, exhaust pipe free of soot, clean running, love it. Good mileage, good work truck. Auto transmission good, easy drive.

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      Reviewed April 29, 2018

      I own a 2016 Toyota Tacoma and it has all of the creature comforts except for power seats. This was not an option when I purchased it but I need it and I assume that all owners feel the same.

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      Reviewed April 28, 2018

      Both the Nissan Pathfinder and the Toyota Tacoma drive exceptionally well. They both offer decent gas mileage. Both the vehicles are sporty and can certainly be conservative as well.

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      Toyota Tacoma Company Information

      Company Name:
      Toyota Tacoma
      Website:
      www.toyota.com