
Toyota Tacoma Reviews
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The Toyota Tacoma is mid-size pickup truck. Read more Toyota reviews to learn about other models.
Toyota Tacoma Reviews
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Reviewed April 11, 2010
We have to go back to dealer to have it check numerous time.
Reviewed April 6, 2010
I was in an accident this afternoon that totaled my 2001 Toyota Tacoma Prerunner. It didn't have 100,000 miles on it yet and in no previous wrecks. I was hit in left front and side by van going approx 40 mph. Airbag did not go off. Impact threw my head to the right, and back to the left, forward and back again. My head also hit the drivers door window which left me with severe whiplash and also bruised my left shoulder.
Whole front of truck demolished. Why did airbag not go off? I will not purchase another Toyota. I had a 1991 Corona hatchback one time in which the gas pedal stuck very often. No mechanic could figure out why. I'll be shopping Honda or GMC. I had only liability on this Toyota Tacoma so I lost a truck worth approx. $14,000 in a couple of seconds. But my primary complaint is that the airbag didn't work and I have suffered a severe whiplash injury. Reading all the other stories about malfunctioning airbags makes me wonder if there is something else Toyota needs a recall on besides gas pedals!
Reviewed April 4, 2010
I purchased a new 2009 Toyota Tacoma from Lustine Toyota. I've had my truck serviced several times by them because of inadequate brake performance. The brakes are not predictable, you have to push them all the way to the floor in order to stop the vehicle. "It performs as designed" is the only answer I ever get.
Reviewed March 31, 2010
My Toyota Tacoma has had an odor since day one, it is most noticeable when you turn the heat on. It has the smell of a feedlot/manure. I have brought this to the dealership's attention. Twice they have ionized the car, but it did not totally eliminate the problem. I told them it must be in the heater/vent system and asked them to look at it.
Cactus was assigned and brought people out to my work site to address the problem, one was a Toyota representative by the name of Jessica. Cactus stated he did not want me to tell my experiences to the representative and other people as it might influence their search. I said that was not fair and addressed Jessica about this. And even gave her some examples, asking her, "Don't you think this will be helpful?". She said yes but asked no questions and offered no consumer support.
After keeping the truck locked and closed all day, so they could experience the odor advised per Cactus, Jessica opened the door, adjusted the floormat, adjusted the seat allowing the odor to go out. I told her about this mistake. After the sitting in the car, Cactus and company left and Cactus said he would get back to me with what they would do, on the next day. Cactus did call and said, "We realize you recognize an odor, but it is nothing we can do anything about it." We feel the odor is from the ionization which can take up to 4 months to leave. I did not tell my associates about your manure smell. Therefore we can do nothing for you.”
I have a warranty on this vehicle, but like the parent company that did not want to recognize the acceleration problem, Erhlich via Cactus does not want to take care of my odor problem. They do not want to warrant, and fix my problem. Jessica had the opportunity to stand up and listen to my complaints, and just did nothing showing me how much a consumer means to a representative from Toyota Motors. What good is a bumper-to-bumper warranty if the dealership does not take care of the problem. I also asked for their customer service representative to be there. Judy was to call back, she did not call or show up.
Reviewed March 31, 2010
My daughter had a Toyota Tacoma which was bought back by Toyota faulty frame program. She took the funds and purchased a 2009 Toyota Corolla. This car experienced a random acceleration when the driver had no foot on the gas pedal or the brake. The car spun into one snow bank and then crossed the street, banged into the other snow bank and headed for a huge oak tree. Fortunately, the driver put the car into neutral saving her life.
The car is worthless. The gas pedal was recalled and replaced. The local dealer did not stand behind the customer when my daughter wanted to swap the car for a different make car. The dealer treated the situation as a common sale and wanted to make a profit on the cars. Why isn't Toyota standing behind the customer? If anyone knows of an attorney we can call, please post.
Reviewed March 18, 2010
On Monday, March 15, 2010, we went to the Brent Brown Toyota Dealership and told them what had happened. On Sunday Morning, March 14, 2010, we were driving home to Orem from Blanding, Utah. We were in our 2007 Toyota Tacoma pickup. The roads were snow-packed and it was snowing. It was around 6:45AM. As we started up a hill just south of Montecello, Utah, the rear wheels started spinning and the back end swerved to the left. I turned to the left into the swerve and let up on the gas pedal. However, the engine did not slow up and continued to spin and as a result, we ended on the opposite side of the road in the bar pit, causing some $1500 worth of damage to the right front fender. The service rep said that a problem of this type is not associated with this vehicle and would not examine the vehicle.
Reviewed March 9, 2010
I bought my 2003 Toyota Tacoma 4WD brand new in 2003. The truck was garage kept for the first five years. The truck has completely rusted from inside out and top to bottom. Ever single part of the body has rusted. There is a problem here and Toyota won't address it. I have expressed my concerns to them and they say "sorry.” I am so disappointed with the body of my truck.
This was supposed to be an excellent truck and now I doubt I will even get another year out of it as the whole under carriage is completely rusting apart. The damage is the loss of the entire vehicle to rust. I can't get anything for it in a resale or trade in. It was a complete waste of money to have purchased such an expensive vehicle to only get six years of use. The vehicle is unsafe now due to the problems the rust has created.
Reviewed March 5, 2010
My husband bought a 2009 Toyota Tacoma back in November of 2009, if I remember correctly. It made a noise that we both thought was the license plate. It would only happen when the truck went past 60 mph. He kept driving back and forth to work, ignoring it, not thinking it was anything else. Now, as some people do, he decided to put a little lift on it. When he did, the noise got louder, and even more noticeable. He tried to fix the plate, and put foam behind it, but it wasn't the license plate. He then started to look under the truck, trying to see if anything was loose, nothing.
So he told me to drive it while he listens. As we got on the highway, and the truck got up to 70 miles, the noise was coming from the drive shaft. He went to bring it back to the dealer, and they said since he modified the truck, they could not do anything, but they would do him a favor and fix it. I thought that this was not very nice, since Toyota is having such issues. They should do the best they can for anyone driving their product, regardless if it is "modified" or not. If Toyota says they stand by their product, then they should! We are still waiting for the part to come in, and they gave the truck back to him, and told him to drive it, instead of giving him a rental. What if the truck breaks while he is driving?
Reviewed March 5, 2010
I just wanted to complain about the 2009 Toyota Tacoma brake issue. I think the brakes are a poor design and will probably lead to accidents. You really have to mash the brake pedal to stop the vehicle. I just think it needs to be looked at. So far that is my only complaint.
Reviewed Feb. 28, 2010
Basically I just want to go on the record. I had a 2000 Tacoma that had an acceleration problem and although it was not recalled for said issue, I totaled it on a gravel road shortly after having it serviced. The day I picked it up, it blew a fuse, then again after being replaced, a week later the truck just took off on gravel. I lost control & flipped it twice, broke my collar bone. Air bags never went off and it was still running when it came to a stop in a ditch. I will say Toyota did try to purchase my truck, but it had already been processed for salvage.
This happened on October 13, 2006. I firmly believe this was an electrical problem not a gas pedal problem and I think if Toyota took the time to speak with the alive affected drivers, they would find clues. The truck that replaced it was a 2006 Toyota Tacoma that mysteriously had engine light problems but only when served at Toyota. Once I had it served at a non-Toyota dealer, my light issue went away. I'm thinking these issues could be electrical.
Reviewed Feb. 26, 2010
I am the owner of a 2006 Toyota Tacoma, which I bought new in December 2006 at the Gateway Toyota Dealership in Tom's River, NJ. On or about January 10, 2010, I was having new tires installed on my truck at a tire store near my home. I noticed a significant amount of rust and flaking metal on the frame, cross members and factory-installed trailer hitch of my truck.
I did some basic research on the internet and discovered that Toyota has had an ongoing problem with rusty Tacomas dating back to 1995. I made an appointment to have my truck inspected at Gateway which was done on January 15, 2010. I was present and in the dealership service area during the inspection which was preformed by Service Manager Bryon **.
I pointed out the areas of rust and showed Mr. Byron that large pieces of the metal frame and related hardware could easily be flaked off by hand. Mr. Byron told me that unless I actually had perforation of the frame, Toyota would not do anything to address this issue. I expressed my dissatisfaction with this response to my problem and left the dealership.
On January 18, 2010, I called Gateway and spoke with Ms. Maryann **, a Customer Relations Manager, who restated what Mr. Byron had said. I again expressed my dissatisfaction and asked to be put in touch with the general manager and the owner of the dealership and to be put in touch with the Regional Repair and Service Supervisor, but I never heard from any of these people.
I wrote a lengthy email to Toyota_ cares.com, on January 17, 2010, but as of today, February 25, 2010, I have only gotten the run-around from various people at that email address. I found on the internet a document titled, "Customer Support Program-Warranty Coverage Extension For Frame Rust Corrosion Perforation On Certain 1995-2000 My Tacoma" that Toyota Motor Sales USA Inc., sent to all dealer principals, service managers and parts managers. This document states that "Customers should look for perforation and/or large areas of rust that flake off the vehicle" to see if their vehicles are eligible for this program.
I am perplexed to find that owners of older Tacomas are getting their vehicles repaired or even bought back by Toyota and owners of newer and more valuable Tacomas are being ignored when we, newer owners, have the exact same problem that Toyota has admitted is due to the frames being treated with an inferior or improper coating.
I feel that waiting until my frame has deteriorated to the point that it has actual visible perforation is putting me, my family, and anybody riding in my truck in jeopardy. It does not take a degree in structural engineering to know that the frame of my truck is now compromised and will become more so if nothing is done to replace it. I am afraid that if I try to trade in my truck, I will not get a fair value due to the obvious deterioration of my vehicle and the fact that this is a well-known problem in the auto industry.
I am also concerned that Toyota's neglect of this safety issue will or possibly already has lead to injuries or worse. My Tacoma is financed via Toyota Motor Credit, and I wonder if I can place my future monthly payments in escrow until my problem is resolved. I only owe about $5000 on the truck which was purchased in 2006 for over $26,000. What is your advice?
Reviewed Feb. 17, 2010
I was involved in a single-vehicle (2006 Toyota Tacoma) accident in December 2009. I was traveling on a two-lane road and slowed for some black ice, slide, left the road into a ditch line, went on a small embankment, crossed the road, over a hill. Evidently, I was knocked out at the beginning. When I left the hospital, 5 days later, I went to take pictures of the site. I must have went 300 feet up a deep ditch then up a small embankment, crossed the road over a hill. Now the only way this could have happened was by acceleration. The truck should have come to a stop as it entered the ditch, it was so deep.
Neither air bag deployed either. My head hit the driver's side glass, so evidently the seat belt was not operating right. I later received a recall notice in the mail. The truck was taken by the insurance company because it was a total loss. I tried to contact Toyota, but to no avail. My truck was totaled. I received a broken finger, cut eye lid, bruised from head to toe, and bad shoulder. I spent 5 days in the hospital and still am under physical therapy for my shoulder.
Reviewed Feb. 17, 2010
The accelerator was stuck in our 2006 Toyota Tacoma on several occasions almost causing an accident each time. We do not feel safe driving it. We have removed the mats. Toyota isn't offering replacement mats to fix the problems for their mistake. Toyota also hasn't included my truck in this supposedly voluntary recall
Reviewed Feb. 16, 2010
I purchased a 2005 Tacoma brand new. Just recently, I began to hear a clicking noise whenever I would put the vehicle into drive or I would accelerate. I further investigated and found that the fan was hitting the plastic shroud that surrounds it. Assuming there was a problem with an engine mount, I brought it into a local auto shop to have them check the engine mounts. They found that the frame had cracked nearly all the way around a strut that connects to the engine mount, almost fully collapsing into the passenger side beam that runs down the side of the truck. The shop also found that the driver side strut was beginning to crack just like the passenger side had. It will cost around 10,000 dollars to replace the frame.
Reviewed Feb. 11, 2010
I, like most Tacoma owners, bought my truck because I believed Toyota was a company that stood behind their products and you could count on them to do the right thing. I am greatly disappointed in how Toyota is handling my Toyota Tacoma rusted out frame replacement warranty operation. I am unemployed at this time and really don't appreciate the added burden of the cost Toyota is putting on me and I believe it is quite unfair.
This is my complaint: I added a class 3, two inch trailer hitch to my 2002 Tacoma. It uses 4 bolts, two 10mm factory and two supplied with the new hitch. Well, because the frame is so rusted, one of the 10mm factory bolts broke off when I tried to remove it to mount my trailer hitch (I was using a hand ratchet not an air tool). So now I only had 3 bolt points for a 4 bolt hitch and I had to have the hitch welded onto the frame. Well, now because the rusted out frame has to be replaced, my trailer hitch I normally wouldn't have done anything with cannot be removed and reinstalled on the replacement Toyota frame. The trailer hitch needs to be replaced because the frame needs to be replaced and the hitch was welded because of the rusted frame!
I don't believe my Tacoma should be better than it was before the frame replacement but it shouldn't be less than what I had before the frame replacement either! I have petitioned Toyota, both dealership and corporate. They told me, "Sorry, we won't cover your trailer hitch." I believe Toyota caused me this loss and they should be the ones to cover the cost of it. Toyota is going to pay $10,000 to $12,000 to do this rusted out frame replacement operation.
In comparison, why not cover the cost of the trailer hitch (approx. $200) on my $8,000 to $9,000 Tacoma. And/or why doesn't Toyota buy this truck back like they did with others? I don't believe Toyota is doing all they could or should in my case the lack of covering a $200 part is costing them a lot of ill will. Toyota shouldn't simply say "Sorry". Toyota needs to do the right thing and strive for customer satisfaction in accommodating my loss as a result of their frame replacement repair.
Reviewed Feb. 7, 2010
I have a 2005 Toyota Tacoma which I purchased new for my wife. In November 2009, she was traveling to our vacation house and it started making a ticking noise from the front of the truck when turning or accelerating. Not knowing what was really wrong or how to fix it, she drove home trying to avoid it making noise. We took it to the a body shop who did repairs on it thinking there was a misalignment or something like that. They had it looked at by a Toyota dealer and they stated it needed new motor mounts costing over $600.00. I purchased the motor mounts and installed them for under $300.00, although I did not see anything with the ones I had removed.
My wife drove the truck to work the next day and told me the noise was back and worse than before. I took the truck to a friend's brake shop. He put it on the lift to check it out and found the frame was cracked around the driver's side engine mount which was dropping the motor down causing the fan to hit the shroud. The crack extends nearly completely around the motor mount and is caving into the frame. I took it to Toyota and they stated that there was no recall on this and they could not do anything about it, but I could put another frame under it at a cost of $10,000.00. They would however give me a $4000.00 credit towards the change out if they do the repairs at the dealer. The service consultants stated that there are others with this issue but nothing being done about it.
I have since researched this and found others on the web with this complaint. I don't think anyone would expect this kind of defect to occur and no one is checking to see how many other vehicles have this condition. One of the guys at work has a 2006 Tacoma and the frame has additional plate to help support the frame where the motor mount perch is attached. After finding this, it tells me that Toyota knew that there was an issue which drove their decision to change the design of the frame.
Reviewed Feb. 5, 2010
I recently bought a 2002 Tacoma and found out the defroster was not working. The cause was the "air outlet servomotor"! Yikes! I purchased another and decided to take the damaged one apart. Inside, the main pivot gear was made of brass, the adjacent gear was made of plastic and had teeth sheared off as the brass took the torque of the motor but the weak link was the adjacent plastic gear teeth! It is obvious the gears should have all been made of metal rather than plastic.
I wonder how long will the "replacement" motor will last? The problem—the guide track that the servomotor arm pushes to make the vent move deflector so that the hot air goes where we want has a binding turn that makes the motor work harder. The windshield fogs up as the air does not go up to through the defroster vent, making it impossible to see. Not able to drive until I repaired the "air outlet servo motor" so the air could be directed to the windshield. As Toyota contracts for cheaper parts, we the consumer will bear the burden. It is just a matter of time for another recall.
Reviewed Feb. 4, 2010
I have a 2000 Toyota Taucoma which gas pedal sticks on. When you go to take off, it sticks, and then when you press it to get it to go, it jumps. I asked them about this in the past after having it about a year, and they told me they did not know what it could be and said nothing was wrong on their part. In light of this new recall, I thought you should know this may go back further than current cars, because sometimes I feel my when stopped. I may press the pedal to go, and when it sticks and I press it again, I may hit someone. I have to be really careful.
Reviewed Feb. 3, 2010
I have a 2005 Toyota Tacoma 4X4 manual 6 speed stretch cab with a clutch issue. In the winter months, the clutch is slow to engage until the truck warms up. In warm weather, there is no issue. The vehicle has a safety issue when driving in traffic due to slow clutch engagement.
Reviewed Feb. 1, 2010
I need help. I have a 2003 Toyota Tacoma truck 4x4 with a rusty frame, the VIN and year are correct for a frame replacement on Toyota's campaign no. 917, but because the vehicle is a rebuilt vehicle, they will not replace it. My problem is that I have proof that O’Regan’s Toyota in Bridgewater has accepted at least one other rebuilt vehicle for the buy back at 1.5 times the Kelly Blue Book value. I cannot get the VIN number of the truck, O’Regan’s Toyota won't give it to me and neither will the truck's owner (I do know him. He bought this rebuilt truck from my father), neither will Registry of Motor Vehicles.
When I notified Toyota Canada of this fact, that they did accept a rebuilt vehicle, they called me a liar and said that under no circumstances did they accept a rebuilt vehicle. Well, I know different, and this is my point indeed, what is good for the goose is good for the gander. I called Transportation Canada and they told me to call APA (Automobile Protection Association), their suggestion was to take them to Small Claims Court. What I need is proof from someone at O’Regan’s Toyota that they did indeed have a buy back because of the frame rot. All I am asking for is to have my frame replaced so that I feel safe having my wife and son drive the truck.
Reviewed Jan. 29, 2010
2003 Pre-Runner 6 cylinder Tacoma Toyota, 44,000 miles, purchased new. Noticed something wrong with acceleration months ago. Spoke to the dealer, didn't seem concerned if the diagnostic light was not on. I have trouble when I turn, seems I lose control of the vehicle. It bothered me but I didn't think too much about it until the recent recall. Now I have contacted Toyota and the local dealer. The dealer says this truck is not part of the recent recall about acceleration problems and that it does not have the part Toyota says causes the problem.
I am thinking Toyota still does not know what the problem is because first it was the carmats, then an acceleration box made in some state here in the USA, but I have been reading that truck like mine not in the recall. Have the same problems, so I am wondering if it is not something else. Of course my local dealer is not going to be helpful.
Reviewed Jan. 28, 2010
My 2003 Toyota Tacoma has been plagued with a non-latching hood latch for several years. You need a screwdriver to push the catch to get it to fully latch. The clearances are too tight. Now, I cannot open the hood and the cable is not broken. We had a 1996 Toyota Land Cruiser and a 1997 Toyota Rav4 with identical problems. I talked to Toyota owners with other models that have the same problem. Can't Toyota make a better hood latch? They must have had other complaints about this over the years and apparently did nothing. The hood can fly open and obstruct front view or come through the windshield. Presently, I am unable to open the hood to perform basic maintenance.
Reviewed Jan. 27, 2010
I just finished reading about one hour of complaints with Toyota ranging from stuck gas pedals, floor mats, and frame rust--these are the big three. I did experience the stuck gas pedal with my 2009 Tacoma. At first, I thought my winter boot slipped off the brake and somehow lodged between the gas and brake pedal. It did not. I did press the brake quite hard and the truck stopped. I had a little panic attack, but it passed.
Now 2 weeks ago, it happened again, and I did report it to Toyota in Guelph. They took it on a 14-mile road trip and found no problem and recorded it on my invoice. I love my truck and will buy another Tacoma, but please, Toyota, you have to admit there is a problem and yes, it is sporadic. But the bottom line is that the Tacomas should be added to the list of recalls. PS: Once you have solved this particular problem, I will get it fixed whether with warranty or not. It will give me peace of mind.
Reviewed Jan. 14, 2010
I purchased a used 1999 Toyota Tacoma from a private citizen as a third vehicle, it had a salvaged title. (I was told an individual committed suicide in the truck, therefore, a reason for title change. Both front seats were replaced. The owner said he has pictures of the incident.) My service man just told me the frame was rusting through. I discovered Toyota has a "warranty" to replace any trucks with excess rust at 150% bluebook value.
I took the truck to Kern Toyota and they advised it was rejectable and qualified for replacement, but due to salvage/reconstructed title, they would not replace it, per Michael **, service manager at Kern Toyota. I have personally owned approximately 10 Toyotas over the last 20 years, 4 or 5 purchased at Kern Toyota, and presently also have a 2004 Lexus RX330. Toyota originated this warranty due to danger of frame rusting through and engine falling through to road or vehicle breaking apart. How can they walk away from the safety factor, long time customer, and simply leave a defective vehicle on the highway. As I understand this vehicle was re-titled in PA due to suicide and resold in WV.
If a vehicle is approved to be sold in PA and WV, why wouldn't it be protected in the states involved for a Toyota defect problem? The economic difference is approximately $15,000 loss and safety factor of Toyota pickup dropping motor or breaking in two while driving down highway. The service manager advised I should not load the truck with heavy load. I would be receptive to frame reconstruction by Toyota to solve this problem; it would not have to be another truck at Toyota expense.
Reviewed Dec. 29, 2009
My husband & I were on a road trip when the oil light came on in our 2002 Toyota Tacoma. After having our local Toyota Service Center take a look, we are now being told that the vehicle needs a new engine at $11,600. The truck has only 90K miles & has been properly maintained, w/ documentation to prove it. The Toyota Service Center admits to sludge in the engine, but is not willing to accept any responsibility for the repairs. They only offer excuses or blame others as to why this happened. Undisclosed information to us revealed that this is the second occurrence of sludge in this engine. It originally happened at 31K miles, before we purchased the vehicle (at 33K miles), and the engine was not replaced. We were not told any of this at the time of purchase.
We have contacted Toyota Corporate offices and basically have been told that since our manufacturer's warranty has expired, it is our responsibility. We did purchase an extended bumper to bumper warranty for up to 100K miles, but unfortunately the time has expired 8 months ago. We currently own two Toyotas, but will never purchase another one if they do not make this situation right.
Reviewed Dec. 18, 2009
I have a 2 1/2-year-old Toyota Tacoma that I purchased new in April 2007 from LeBrun Toyota in Canandaigua, NY. About a month ago, I noticed 4 rust stains on my new garage floor directly under the frame weep holes on the Tacoma. I made an appointment at LeBrun to have it looked at. I was told that the Tacoma should not be doing that but that they also had no idea on how to proceed. The service manager offered to have it undercoated using the same process they are currently using on the older Tacomas and Tundras that are under recall for the same issue. I declined the undercoating because I felt it was covering up the rust, only to appear again in a few years after my warranty expires. The service manager agreed to have my Tacoma looked at by a Toyota FTS.
Today, the Toyota FTS, Rob **, looked at my truck and stated the rusty water coming out of the frame and staining my garage floor would be happening on any 2 1/2-year-old truck whether it was a Ford, Chevy, or Dodge. I told Rob that I have owned older vehicles previously and have never had this problem. Rob ignored me and again stated this was normal for my Tacoma. He also stated in his official report that this rust was normal for a vehicle that has seen several winters; my Tacoma has seen exactly 2 winters. I currently have a complaint in with the NYS Attorney General's office as well as the NHTSB. I am looking for some media attention to help me force Toyota to repair my truck, as no 2 1/2-year-old vehicle with only 22,580 miles should be rusted in the frame.
Reviewed Nov. 14, 2009
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Reviewed Sept. 1, 2009
I have a 2006 Toyota Tacoma TRD Sport with alloy wheels. At painted insets, there's blistering, and some blisters are popping. 2 dealers confirmed this is a problem, and I noticed this at my spring/summer clean/polish between 75 and 80K service interval (reported). I bought the truck new in FL, and it has seen one winter in MN/WI. I keep this truck meticulously clean in and out.
These past 2 months of lengthy communication with Toyota customer service (Dealer will only reply as per Toyota.) were quite disappointing. It simply is not their problem. Warranty is over, and it does not matter what level I was able to reach at customer service. Plus Toyota will not provide a written statement regarding our communications. Another known problem is the front brake caliper clips that do not hold placement and vehicle movement from forward to reverse and vice versa present a clicking sound. Clips have been replaced, but it only corrects temporarily. Toyota has lost a customer.
Reviewed Aug. 21, 2009
You posted my comment on June 7, 2009. This is to add to it, that it cost me $2,300 to fix the transmission. Then 2 weeks later, when I took the truck in for a check up on the transmission, the shop owner put the truck on the lift to show me that the frame is rusting out and that I should call Toyota. I called Toyota and they made up a case number, and said that I will get a letter when they come up with a plan. I use my truck to tow my 30' camper, this makes me worried. The frame is the main part that holds it. The Tacoma has this going on and they are buying them back at 1 1/2 the value.
Reviewed July 31, 2009
I recently bought a new Toyota Tacoma at Glendora about 9 months ago. I took it to a local dealer about a week ago (Toyota of Wondries) because I noticed the paint was getting faded on the front bumper. I got a call from that dealer the next day and they informed me that they ran the VIN on the truck on a national data base and found that the dealer where I purchased the truck had done repairs to the front and rear of the truck. This was not disclosed to me when I purchased the truck and was sold to me as new. I called the dealer to make a complaint. I spoke to a customer relation representative from the dealer and she told me the rear bumper was replaced because it had a small scratch (they didn’t want to paint it, so they replaced it) and if I could bring it in for inspection. So I took it in three days later, but before I showed up, I called Glendora and asked if they had a body shop. They said, “Yes, there is one right next door. Let me transfer you.” I spoke to someone at the body shop (Seidners Collision). I asked if they could run the VIN and let me know if they had worked on my truck. She said yes.
I went to the body shop, got a print out of the repairs and it said, “left side bed repairs.” I then inspected the truck myself and noticed all the bolts from the front and rear of the truck had wear on them from tools applied to them. This does not come like this from factory. I know. I worked at a dealer as a technician before. So when the dealer inspected the truck, all they were doing was making excuses that adjustments were probably made from factory before the truck was delivered. I know that the factory makes adjustments before they paint the car, not after. So all the dealer wanted to do is for me to leave the truck so they could repaint it. I then asked the two persons from the dealer (customer relations and service manager) a question.
My question was: if you damage a new car on the lot and needs to be sent to the body shop for repairs, can you still sell it as a new car? They both said yes, they replace panels all the time. I don’t think that’s correct. I didn’t want them to paint the truck because they didn’t want to acknowledge the fact that they sold me a crashed car as new and I don’t think, no matter how good a painter is, a new car is never the same after getting altered and painted. What do you think should be done at the dealer at this time? I also emailed Toyota Motor Company and this is what they said:
“We sincerely apologize for the concerns you have experienced with the purchase of your 2008 Tacoma X-Runner purchased at Toyota of Glendora. We document every correspondence we receive, good and bad, so that we may commend, coach or counsel our dealerships. Each dealership is independently owned and operated, but we do expect them to follow certain guidelines so that any potential customer is treated with courtesy and respect. Each dealership has a customer relations manager, whose job is to address all sales and service issues that may arise and to attempt to resolve them in a mutually beneficial way for the parties involved. If you would like us to contact the customer relations manager on your behalf and have them follow-up with you directly, please kindly reply to this email. We again apologize for this situation and we are sorry for the inconvenience and expense you have incurred. We look forward to your response.”
I feel like this was a dead end and I already spoke to the representative and all they want to do is paint it, but I don’t want that. What I think I deserve is what I am paying for, which is a new truck.
Reviewed July 10, 2009
2000 Toyota Tacoma, services every 3000 miles, threw a rod. No oil light came on; no check engine light came on; no overheating. No help from Toyota. Wondering if the "new" engine needs special oil?
Reviewed July 10, 2009
I drive a Tacoma 2006. I got it on September 2005. What happened is the same as with the truck of Kerru **: the frame was broken in the left side under the motor for no reason. This truck just has freeway miles and no off-road use. I talked with my Toyota dealer and they called Toyota and they are going to change my frame at no extra cost.
Reviewed July 7, 2009
I have had a Toyota pick-up (198-T100) and found it to be a remarkable truck. Then, an accident ruined the vehicle. I walked away from a t-bone where the other party ran a red light. So I purchased a new 2008 Tacoma and here's the list of problems:
2) The paint scratches very easily.
3) The interior scratches very easily.
4) The truck body sways while driving through curved roads.
5) The interior shows 'water' stains when cleaning.
6) The suspension is weak and not a true half ton truck.
7) The speedometer is showing speed faster than the actual speed by as much as 10 mph.
8) The car is very rough riding and all over the road in normal driving condition.
9) It is very hard to maintain one speed.
10) The Auto Dealership have nice folks but their salespeople are very nasty people to deal with.
Do not buy a 2008 Toyota Tacoma because they are a danger on the road. I will not be buying another Toyota Product.
Reviewed July 2, 2009
I bought my first new vehicle in late 1998, a 1999 Toyota Tacoma pick-up. I remembered driving it home from the lot like I was bringing a child home from the hospital. Every vehicle I owned prior to that had over 100,000 miles and substantial body rot. My wife and her brother both owned Toyota's and I was impressed with the engineering of these vehicles. I followed the maintenance schedule, using synthetic oil and Toyota filters. I garaged the truck and made most of the repairs myself. I rotated the tires, as every oil change and got 95,000 miles out of the original tires. Those were the Firestone tires that were recalled down south.
I took a picture of my son who was 6 at the time behind the wheel with our neighbor's 4-year old daughter in the passenger seat. I told my son when he got older he would be driving the truck. I eventually taught him how to drive on this truck. I even have a picture of my family in front of the truck at the dealership the day we bought the truck. I can tell you the name of the person we bought the truck from.
I do appreciate the fact that Toyota is buying these vehicles back. I just didn't ever want it to end this way. I wanted to drive the truck until the wheels fell off. They almost did; the frame is rotted right at the leaf spring. All I could think of while I was driving the truck to the dealer was how happy I was driving that truck home the first time I drove it and now I was biting my bottom lip as if my dog had died. It's nice that Toyota is buying these vehicles back before somebody gets killed. I just wish that they would give us more of an incentive to buy another new truck, providing they improve their quality control. It's hard not to get attached to a vehicle you owned for over 10 years and did all the work on yourself. Sorry for the sad story. Maybe it will end happily.
Reviewed June 29, 2009
I have a 2006 Toyota Tacoma 4x4 6 cyc. My problem is all 4 alloy rims are corroding. The paint on the alloy rims is not crack or peeling as of yet. It is just like a blister. Mr. M. ** took pictures of all 4 rims, and sent them to the higher up. They sent back that it was road salt that is causing the corrosion so they are not responsible. To me, if there is no crack in the paint, how did the salt get under the paint to cause the corrosion? One thing in their favor is I have over 57,000 miles on this Tacoma. So of course, the wear will not cover the corrosion. I was wondering how many other Tacoma with alloy rims have the same problem.
Reviewed June 22, 2009
I purchased a 2005 Tacoma Access-cab 4X4 pickup in January 2005 from Toyota of Nashua, Nashua, NH. This was the first year of the 2nd generation Tacomas. My truck is Speedway Blue. The 2005 was my third Toyota truck. Prior to owning this truck, I had a 1996 Tacoma Std cab V6 and a 1989 Deluxe Pickup. In April, 2005, I noticed paint chips on the vehicle hood, roof and in front of the rear wheel wells. I took the vehicle to Toyota of Nashua for inspection.
The Service Manager and the New England Service Manager looked at the vehicle. They told me that the paint chips were caused by road debris and that damage would not be covered under warranty. ** told me that he would paint the areas in front of the wheel wells if I would buy Toyota running boards for $400. I told him that this response is unacceptable and he needs to fix all of the paint under the Toyota warranty. I pointed out that my 1996 Tacoma never had a paint problem. He refused and the issue has not been resolved. After doing research on the paint issue, I have found out that Toyota had issues applying the paint properly at the factory. My truck was built at the NUMMI plant in Fremont, CA.
NUMMI had issues with paint application that were supposedly corrected in May of 2005. The paint is brittle and has no elasticity. Other Toyota truck owners have also had paint problems with their 2005 and newer Tacomas. If you want more information on this issue, do a search for 'Paint Defects'. In August 2005, I was attempting to load a riding lawnmower into the back of my truck. I was using a pair of aluminum ramps attached to the tailgate. The left side of my tailgate buckled out. I never thought there would be a problem like this, as I could load the mower in my 1996 Tacoma with no tailgate problems. That tailgate was rock-solid. Also, one would think that the components and techniques used to build new vehicles would far surpass older vehicles.
I took the truck to Toyota of Nashua on September 14, 2005. My truck had approximately 10,200 miles. Once again, ** and ** looked at the tailgate. Josh told me that the damage was caused by abuse and he would not cover it. I told him that there were no labels on the tailgate, on the truck or in the owner's manual that stated that the tailgate had a 200lb weight rating. I pointed out that this weight rating was unacceptable on a vehicle designed to carry 1000lb. I also stated that my 1996 Tacoma never had any problems with the tailgate. ** got rude when I refused to pay for a new tailgate. He also refused to give me a service receipt stating that my truck was in the shop for this issue. There were no TSB (Technical Service Bulletins) available at the time for the tailgate.
In May 2009, I found a TSB for the 2005-2007 Tacoma Tailgate. This TSB number is BO07-018 I brought my truck to Precision Toyota, asking to have the tailgate fixed. First, they acted like they didn't know about the TSB, then I pulled out a copy of the TSB that I printed from the web. I was then told that there were probably over 100 TSBs for the Tacoma. Oh, really, now you tell me. In any case, they did escalate my issue to the Western Region Headquarters, located in Denver,CO. Once again, my request to fix the tailgate was refused. The reason: I was out of the 3/36 warranty. I told them that I did bring the vehicle to the Toyota dealer when the vehicle had 10,000 miles and they refused to give me a receipt, which was the fault of **. Still, no assistance.
Toyota Customer Care is a joke. They did not help me, nor would they let me speak to any management. They listened and took notes regarding my issues. Furthermore, they blamed me for damaging the tailgate. Poor customer service. Toyota built the new Tacomas with the composite bed and light tailgate to increase fuel economy. This new tailgate is much too light considering the weight that the bed is designed for. Toyota knows about this problem, but refuses to fix all affected vehicles. They are also having problems now with the 2007-present Tundras. Toyota is doing wrong on good customers, at a time that they can least afford it.
In summary, my complaint is with Toyota Motor Corp. Precision Toyota of Tucson and Toyota of Nashua are also at fault, as these dealers could have done more to assure my satisfaction. I have had many people ask me about my truck and I show them the tailgate and paint and tell them that Toyotas are not built like they once were.
Reviewed June 9, 2009
I purchased a new 2004 Toyota Tacoma with tires for life at the above dealership. My tires are 6 years old, have dry rot and hydroplane on wet roads. The dealership was bought by someone else, but still used the same name, same phone number. When I asked for the new tires, I was first lied to and was told that they still had too much tread to be replaced. Then I pointed out the dry rot issue and that I used the truck to haul my boat around and that the tires where unsafe. The new owner refuses to replace them since he did not own the dealership when I purchased the truck. I was told by the owner that he stopped honoring the tires for life program a month ago, yet the service personnel told me they would probably change them out on my next service visit, which was a lie. They have no intention on replacing the tires. What are my rights concerning this issue? I followed all the service agreements that were required. The safety of my life as well as others, and I will have to purchase tires when I should have them replaced by the dealership.
Reviewed May 22, 2009
Reviewed May 6, 2009
Reviewed April 26, 2009
Reviewed April 20, 2009
4x4 ‘08 Tacoma - Problem: 1. both rear axle seals are leaking, and 2. speedometer reads higher by 6-8 mph. Action: 1. seals were replaced under warranty. The truck was returned with greasy rims and tires that had accumulated while leaking (the dealership should have cleaned up the tires and rims). 2. No work was done. The service person told me Toyota allows up to 7 mph variance. I think this is totally unacceptable. Today’s technology allows for much better accuracy than this. My mileage is increasing faster than it should. That reduces vehicle value and reduces warranty time. This is my 1st Toyota product. I will never buy a Toyota vehicle again. I am not impressed with the engineering or quality control if they build vehicles with misleading and inaccurate speedometers.
Reviewed April 16, 2009
I was notified by Toyota that my 2001 Tacoma with rust perforated frame would not be eligible for buyback at 150% of KBB, but would be eligible for frame replacement. I am less than thrilled about a local dealership performing a structural retrofit on an SUV as any dealer is not equipped for this degree of activity. Also, my understanding is that Toyota is warranting the frame itself for 15 years, but I have seen no guarantee covering the reassembly process. Frame replacement is okay with me, but I want to know what my exposure is to assembly issues that could include intermittent wiring issues, DTCs, body shakes/rattles/rolls, uneven tire wire, etc., etc. From what I get, Toyota will give you the frame and that's it - no warranty, which should also kill the resale value as well.
My opinion on this whole fiasco is that Toyota should warrant the frame rework for 1 or 2 years to shoulder any exposure from the customer side or buyback any Tacoma with frame rust, rework the frames themselves, and see how much they can get for a retrofitted vehicle on their used truck sales lots. It seems like Toyota is leaving their customer base from 2001 on hanging out to dry with the old "take it or leave it" philosophy. There are a lot of Tacoma owners like me who enjoy their products and don't really want to turn them in... but also don't want to be screwed for the commitment. Toyota quality has been on the downward spiral for the last several years and this bone-head response to quality issues will leave them with the proverbial black eye for years to come.
Reviewed March 10, 2009
Reviewed March 8, 2009
Reviewed March 6, 2009
Reviewed March 5, 2009
Reviewed Feb. 27, 2009
Reviewed Feb. 24, 2009
Reviewed Feb. 6, 2009
Although it may be common knowledge that Toyota has a serious problem with rust on the frames of its 1995- 2000 and 2001-2004 Tacoma trucks that lead to premature perforation of the frame, the 2005s have this same problem. Toyota has not fixed the rusty frame problem. Even more disturbing is that Toyota Canada is refusing to do anything about it unless perforation occurs during the five-warranty period. Research has shown that perforation has typically been occurring after this time period has expired.
Unfortunately for my husband and me, we bought a 2005 Tacoma based on Toyota's reputation for durability, longevity, reliability and high resale value. The resale value of our truck is plummeting by the day as its frame corrodes. I expected a certain amount of rust given our Canadian winters, but the rust on this frame is excessive. Even the service manager at the dealership was shocked by it (along with every other person who has looked at it). In February of 2008 (just before the 3-year rust warranty expired), the dealership stripped the frame down, re-painted and rust-proofed it. I was told that rust would not be a problem again.
Well, two weeks later the rust was back and it has continued. In fact, it's thriving! The service manager at the dealership has recently checked the frame and said that there is no perforation now, but if we don't do something soon that certainly will be the case, maybe not this year or the next but soon. The truck is only 4 years old!!!!!! Unfortunately for me, that time frame would fall just after the warranty expires. So in all probability, we will end up owning a 6-year-old rust bucket that is unsafe for the road. This is further supported by the fact that frame rust and perforation is now occurring on 2001-2004s. (Information easily found on blog sites).
We bought this truck in good faith that it was well built and would last at least 10 years, but that definitely won't be the case. We also foolishly thought that Toyota Canada would stand behind its products. We're worried that it will soon be unsafe. We can't afford to replace the truck and we won't sell this problem to another person. We just want Toyota Canada to do the right thing and buy it back.
Reviewed Feb. 5, 2009
Reviewed Feb. 2, 2009
Reviewed Jan. 28, 2009
Reviewed Jan. 13, 2009
Reviewed Jan. 11, 2009
Reviewed Jan. 11, 2009
Reviewed Jan. 7, 2009
I am agreeing with the Blogs about the unfair practice of Toyota in the recall of my 2002 Toyota Tacoma. It has been more than two months and my issue is not resolved. They are offering a frame replacement... don't know when.. I find this unacceptable since this devalues my truck. I am unable to trade because am in limbo. Toyota has proven to be one of the usual auto manufacturers in its disregard for its customers. I have contacted the DOT and my state Attorney General. They said that everyone needs to do this. I am ready for a class action suit. They at least took care of customers with earlier recalled vehicles.. but we are paying the price for shoddy frame steel and their good name is now mud in my eyes. Toyota, main office in California, has been of no value and they will not bend in solving this problem.
Reviewed Dec. 11, 2008
Reviewed Dec. 9, 2008
Reviewed Dec. 5, 2008
Reviewed Dec. 5, 2008
Reviewed Nov. 30, 2008
Reviewed Nov. 20, 2008
Reviewed Nov. 19, 2008
Reviewed Nov. 18, 2008
Reviewed Nov. 17, 2008
Reviewed Nov. 12, 2008
Reviewed Nov. 7, 2008
Reviewed Oct. 30, 2008
Reviewed Oct. 20, 2008
I had a 2001 Toyota tacoma truck that the frame was rusted off. Of course we were treated the same as most 2001 owners, not like the 95-2000 so I am interested in suing for the other 50% that is due me. My truck was like new and i think it is very unfair to expect us to take just book value and they did not give me the real Kelly Book price either. There was about 600.00 difference in what we run the truck at as compared to what they run it.
Reviewed Oct. 14, 2008
I have a 2006 Tacoma V6 and I would like to say it has been a great truck, no problems. I purchased this truck new and have put 76000 miles on it in 2 years. Best truck I have ever owned.
Reviewed Oct. 7, 2008
Purchased 02 Toyota Tacoma new 4X4 from Joplin Toyota. Truck got wet (minor) about 3 months ago and would not start. Had truck towed to Joplin Toyota and they replaced a timing belt and a chip of some sort. Thirty days to the day we got the truck out of the shop, I was driving and smelled something hot. Temp gauge read normal. Saw smoke coming out from under hood. Could not pull latch. Saw fire dropping out from under the left side of hood and could not get fire truck soon enough to put out fire.
Called and spoke to Toyota service and was suppose to call me back. They mentioned that it was because the sensor got wet. That's what we paid over $400 to have fixed. Called again and was told nothing they could do. Truck had 100k miles. Should not have burned for no reason. Only had liability on truck. Not in position financially to purchase another. Truck should have lasted a much longer time. We have had 3 Toyotas in our home. Have driven nothing else. Would like some type of compensation, if nothing else our money back for the repair work which obviously did not work.
Reviewed Oct. 5, 2008
I purchased a Certified 2001 Toyota Tacoma in February of 2007. A little over a year later I start to hear about frame rot on these vehicles and that there is a recall. I did some research and called Toyota Customer Experience and was given a case number and told to make an appt. with my dealer for a frame inspection. Of course, my frame failed. I was told I would hear something back in 30 days. About 45 days later I called Toyota again to tell them that I had heard nothing and they told me I had to contact my dealer, so I called the dealer and they told me I had to contact Toyota. So I called Toyota again and was told I would be getting a call to have a representative meet me at my dealership to inspect the frame. The inspection obviously failed again.
Two months later after not hearing anything again I called my case worker and she notified me she would get back to me in a few days. A few days later she called and offered me just about enough to pay off on what I owe on the truck. As many of you know the recall is for 1995-2000 Toyotas which are receiving 150% KBB Excellent Value. I am being offered 100% KBB. Upon letting her know this was not acceptable to me as financially they were leaving me in a terrible position with no truck and no money to go and try to buy a new one with that did not have frame damage, she informed me this was a Goodwill Offer and was not negotiable and I needed to accept or decline.
When I asked to speak to a supervisor she told me there was nobody else that I could talk to. I told her I would not accept or decline that I would need to get back to her. I was furious and called my dealership and asked them to please help me as I was going to be out a vehicle and they told me they would look into it but they really have no say as to what the Toyota Corp. offers for these trucks. They have yet to call me back and it has been 4 days. I have called the attorney general, my state senator and my lawyer regarding this matter. My lawyer has informed me that it is going to take more than one person to start a lawsuit against the Toyota Corp. If enough people have the same problem and come forward then we can start a case.
I have been searching the internet for someone who has already started a suit against Toyota and cannot find one that is already started. If you are interested in starting/joining a lawsuit against the Toyota Corporation for frame rot in a 2001 Toyota Tacoma and the total lack of empathy and unacceptable compensation that they are offering us their CUSTOMERS, I would be very interested in speaking with you. I can be reached at **. Thanks and let's get what we deserve together!!! Economically, Toyota is offering those of us that bought newer vehicles, less money for our trucks than those people with older vehicles and expecting us to be able to go out and buy a new truck. How are we supposed to find a truck for the same payment amount when we have no money to put down and the older trucks are not being sold due to frame problems?? It's a Catch 22 if you ask me!!!
Reviewed Oct. 1, 2008
A lot of rust has been showing up in the bottom components of my 1998 Toyota Tacoma. After hearing that these trucks were being inspected for rust, I took it to Toyota of Newport, RI to have it inspected for rust. Once the truck was done, the receptionist came out and said the truck was fine and to bring the truck back for reinspection in two years. Since the shocks in the truck was breaking apart due to rust, I took it back to the dealer to have rear shocks installed and I showed them the rust that was going on and what they told me is that the truck is getting old.
I responded and asked if the truck was one of the trucks without the proper rustproofing protection and if the rusted shocks and other components were rusting out due to the lack of rust protection. The dealer did not answer my question. After calling the Toyota consumer line and only to received the same answer and they did not want to comment on if the components were rusting out due to the rust protection and if the truck was one of the trucks being called for inspection. This truck has been pulling a camper for the past six years and to pull the camper with it now would not only be putting myself at risk but the whole family. Pulling a five thousand pound camper with this truck while things are rusting out would not be a good idea.
Reviewed Sept. 19, 2008
In 2007 I purchased an 2002 Toyota Tacoma for 16,000 at Handy Toyota in St. Albans VT. My reason for buying the Tacoma is it's noted reliability, my love for Toyota's in general as I had 2 Toyo vehicles of 80's model years that lasted 20 yrs and hundreds of thousands of miles before we sold them to someone else who drove them. I figured if I bought my truck with low miles I'd have a reliable vehicle for my job and one I could count on for years. HA! At the dealership my husband looked it over, the motor wasn't exactly clean, but the salesman, Mike Bussier said it was Washing the motor can sometimes make the electric connections foul out Hubby also noted that the rubberized undercoating was peeling off of the frame but that it was no biggie, that most of the factory undercoating will peel off eventually. The truck had about 52,000 miles on it when we bought it 9/2007 and we've not even made a dent in the 16,000 we owe on it. We fell on hard times this past spring. I had lost a well paying job (The one I bought the truck to get to safely and reliably) and I was counting on the good re-sale value of my truck to help us out of trouble. At that time the truck was still less than 70,000 miles and we were sure a 70K Toyota with a firm body would sell quite well. Especially since the poor folks who had to lose their 2000 or older Tacomas were getting some $ and looking for a newer truck of the same genre. Well, we had a few calls about our truck. One guy was seriously interested and had his mechanic inspect our truck for him. The independent mechanic said that the frame was so rusty, he wouldn't recommend that the guy purchase the truck for even the LOWEST book value! 12K at the time!! I still owed $15,000 and the payoff is higher than the loan balance! So I was mad and called toyota motors. They said to take it to my nearest dealer and get a rust inspection, they'd tell the service mgr to do it for FREE. Well my truck passed in Toyota's eyes, and I thought Good I'll have proof that my truck isn't a rust bucket so I can sell it for what it's worth' NOPE right on the invoice it says that they recommend that the truck be annually inspected as the rust is severe, but not rusted through!! GREAT selling point!! So here I have a truck which still has the original paint on the underbody, and a frame rotting out underneath. Worst of all, the brake lines took a hit from the rust off the frame and blew out on me while my 3yr old and I were driving down a hill in town! Good thing I passed Driver's ed with a A grade not a D! I downshifted to a soft stop and managed to limp home w/ the truck. There went $100 repair only 5 mos after i had the truck. Handy Toyota in Saint Albans probably KNEW of the rust and covered it up with undercoating, the rust was from the inside pushing the undercoating off. How can a pickup with less than 55K have THAT much rust on the frame and not a hint on the body? Don't blame it on the salty New England roads either, because my 1999 DODGE ram van has very minimal rust on the frame and over 110K miles!! The van has been in the northeast all of it's life according to carfax and looks just fine underneath.
Reviewed Sept. 17, 2008
9/15/08 While driving on the highway in a recently leased 08 Toyota Tacoma I accelerated in order to get in the appropriate lane for my highway exchange. Once in front of the vehicle I let off the accelerator only to have the truck continue to accelerate on it's own. I went to the brake but it was like stepping on a brick, I then started to check the cruise control flipping it on and off while the truck continued to accelerate, I then started to try and shift the gears into a lower gear to decelerate. I maneuvered over to the far right lane looking for an opportunity to crash my truck if necessary vs entering a highway overpass at 100mph. Eventually something gave on the brake and the truck proceeded to a stop. The truck then proceeded to operate normally. I called my leasing rep and explained the problem he advised me to bring it in to a nearby dealership. I came home jumped on the internet to find that this is a documented complaint and also to find that it was looked into and dismissed by the NHTSB.
Reviewed Sept. 17, 2008
9/15/08 While driving on the highway in my recently leased 08 Toyota Tacoma I accelerated in order to get in the appropriate lane for my highway exchange. Once in front of the vehicle I let off the accelerator only to have the truck continue to accelerate on it's own. I went to the brake but it was like stepping on a brick, I then started to check the cruise control flipping it on and off while the truck continued to accelerate. I maneuvered over to the far right lane looking for an opportunity to crash my truck if necessary vs entering a highway overpass at 100mph. Eventually something gave on the brake and the truck resumed to normal operation. I called my leasing rep and explained the problem he advised me to bring it in to a nearby dealership. I came home jumped on the internet to find that this is a documented complaint and also to find that it was looked into and dismissed by the NHTSB.
Reviewed Sept. 15, 2008
On 09/15/08 I took my 07 toyota tacoma v6 double cab to mike ferrell b/c two days earlier the vehicle was accerating forward by itself. Check engine ligh came on. I asked if there was any recalls or bulletins.I was told there was no recall or bulletin on vehicle. they failed to inform me of 400 hundred other complaints of same problem. I was told selenoids part B and part D needed to be replaced. I feel they should of disclosed NHTSA investigation to me. Due to the acceration I have almost wrecked twice. Now at 26500 miles I am having selenoids replaced. This should not be happening. can I request for vehicle to be bought back?
Reviewed Sept. 9, 2008
I had a 2006 Toyota Tacoma extended cab with the 2.7L engine. On Jan 20, 06, I was involved in a horrendous automobile collision in which my air bag did not deploy correctly. After spending nearly 7 months in the hospital, this accident has left me permanently disabled with medical expenses exceeding 1.5 Million dollars and future surgeries to come. I had noticed that Toyota had a recall on this airbag system in April 06, 4 months after my collision occurred. I have lost my business, ability to work, and am unable to do many of the activities that I once had enjoyed. Please contact me with any information on how I may seek some sort of retribution for my problem. I also still have the vehicle in my possession at a warehouse so that it may be inspected by professionals. I have pictures of the vehicle after the accident also. Sid Son
Reviewed Sept. 8, 2008
I purchased my 2001 Toyota Tacoma SR5 Ext-cab in the spring of 2006. The truck has been wonderful since day 1- nothing other than regular maintenance to report. While installing at a local tire and break shop, the tech noticed serious frame rot on the back passenger side of my truck. Luckily the shop manager has heard of the 199-2000 recall and suggested I contact Toyota. I had the truck inspected by Lia Toyota of Colonie NY on September 6th. After 20 minutes a tech explained that the frame had failed inspection, it was seriously rotted, and the truck was unsafe to drive. I was told the following 1. The dealership could not 'go to bat for me' to assist me with dealing with toyota for a recall request 2. 2001 models are not usually covered in the recall. 3. If covered I would not get a loaner car, 150% value as is standard for 1995-2001 models 4. I could not keep the truck at the dealership while negotiating the recall with toyota unless i paid a storage fee 5.I had to call 1-800-go-toyota for more information This is an utter SLAP IN THE FACE. Why should the 2001 models be excluded from the warantee and recall coverages afforded by the 1995-2001 models? My truck is NEWER, and has LESS MILEAGE - yet has THE SAME FRAME ROT. The mere fact that the dealer refused to assist me is also infurating. Why should previous model years be afforded extra protections? Why am I not eleigable for a loaner car? Why is Toyota failing to stand behind this model year? Toyota has yet to contact me via the case manager they have assigned me. I don't know if Toyota will pay me 100% of the KBB value of my truck for March of 2008 or August of 2008. The blue book value of my truck has dropped SIGNIFICANTLY since the recall was issued. Who wants to buy a vehicle with a rotted frame that is not street legal? I am interested is signing onto any class action lawsuit filed against Toyota Motors. There is no question that owners of 2001-newer models have been hung out to dry for a manufacturer's defect Toyota has known about for months. This situation has soured an otherwise perfect expereince with Toyota products. I feel failed by the maufacturer, service department, and dealership. I will never purchase another Toyota. Why risk the safety of my loved ones?! Fool me once...
Reviewed Sept. 8, 2008
i had purchased a 1997 toyota tacoma with a rebuilt title,owned it for 2 years,has a 135,000 miles on it very strong running truck,never had to fix anything in it,then i had received a recall letter for the frame in the mail a year and a half of owning the truck toyota took my truck in to inspect it ,and then 20 min later came out and told me it would not pass the frame inspection ,exact words were this is one of the worst frames we have seen so farso they kept the truck and gave me a rental,but called 2 weeks later and said they would not honor the recall because of the rebuilt title,so three months later i was driving the truck and the frame snapped in half ,i could have seriously injured myself or someone else,all because toyota wanted to cheap their way out of it regardless of how they knew how unsafe their vehicle was.I am very disappointed in the way they chose to handle it,i told them i didnt even want the 150 percent for the truck,just what i payed for it.so for 5000 dollars they would rather see one of there products kill or injure someone rather than deal with it the way i felt they should have,regardless if the truck had a rebuilt title or not,the frame was not rusted out from the accident,it was due to them cutting corners to save money by making the frames out of recycled metal to save money,i guess toyota's priority is in saving money for the company rather than the safety of the customer,WAY TO GO TOYOTA!!!!
Reviewed Sept. 7, 2008
The cabin air vents on my 2006 Toyota Tacoma have large slots in them. My AC started making grinding noises. I took my truck to the dealership where I bought it where they found a pile of organic matter on top of the cabin air filter. This matter fell in into my cabin blower motor. They charged me $75.46 to replace the cabin air filter, remove and blow out the blower motor.
Reviewed Sept. 7, 2008
The oil pan rusted out on my Tacoma 4x4. I had Dunning toyota replace it. When I picked up the truck I noticed oil leaking from under the truck. I took it right back. They said they tightened some bolts and the oil leak stop, until I drove it home and it leak all the way. I look under the truck and it was still leaking oil. Also, the front end is making noises now. It leaks so bad now that I am scared to drive it back to the dealership.
Reviewed Aug. 29, 2008
I have a 2001 with rust on it and hole in it. toyota will buy back my tacoma at blue book, but will not add the 150 on it as same 2000 truck are getting. lost both feet back 1997. disabled
Reviewed Aug. 29, 2008
i was 16 years old and bought my first vehicle in december 2008 .. a 2001 toyota tacoma. i loved it. lifted 5 speed flowmaster exhaust bosal speedbro exhaust tip 3 inch lift kit with amazing sound system 33 inch brand new bf goodwrich all terrains on outlaw rims. much more extras but i wont bore you with them. anyways i drove it and it was awesome until about 4 months ago. my clutch needed to be replaced. which was fine by me i knew it had to be replaced when i bought it. i had heard about the tacoma recall and had brought my truck to ira toyota in manchester.
i talked to the manager of the service department who waved me off in a matter of seconds saying it was only for 95-00 tacomas and i had nothing to worry about. well i went ahead and had the clutch replaced (1000 dollars) i bought the truck for 11,500 so now im up over 12,500. now that its august i have the loan down to about 10,000 but i still owe my dad 1,000 for the clutch. well when the truck was in the shop for the clutch a buddy of mine worked there and he told me that i could go in for the recall cuz i had a big hole in the frame and i wouldnt pass inspection. so i think oh cool no biggie ill bring it to toyota and have it taken care of ill get the 150% off list and get another vehicle.
well i bring it in and the SAME guy who told me it was fine. inspected my truck and found out that it wouldnt pass inspection. so they gave us a claim number and we were waiting and waiting. meanwhile i turned 17 and they gave us a rental car. but guess what? I CANT USE IT! you have to be 21 in order to use the car. im not insured to use it. well now ive been out of a vehicle to use for over 4 months but still working a full time 40 hour a week job to pay for a vehicle that i cant even use and possibly wont see again. well tonight we get a call from our rep saying they have an answer. 11,760 dollars.
okay am i the only one who sees something wrong with this picture? i looked up list and its actually 13,500 for my truck with the extras. im still a little mad and we havent found out if there gunna pay us for the extras or not. the tires and sound system and everything and the clutch. well where does that leave me? i owe 10,000 on the loan so that leaves me with 1,760 dollars. not even enough to buy another tacoma thats worth [much]. oh but wait. then theres the clutch i have to pay my father back for. 1,000 dollars less i have 760 bucks. wow. i went from awesome truck with brand new clutch to 760 bucks.
did i get robbed? what happened. i wanna be a part of the class action suit. truck is in my moms name but i am the one who is posting this for her. just let us know what to do and we are there. i was expecting around 19,000 for my truck and they came in a little short. i was going to buy a scion tc but i think my confidence in toyota is gone. they tried to screw me and i dont appreciate it
Reviewed Aug. 28, 2008
Afew days after I purchased my new 2006 toyota tacoma,five speed manual transmission,I was exiting the mass pike at the sturbridge west bound exit which is on a down hill grade and about a quarter mile long before the actual exit and took the transmission out of gear to coast, during the quarter mile grade I noticed a vibration or reving sound and when I looked at the tacometer it was still reading 3000 rpm's or better, I thought the throttle had stuck so I kicked the throttle to unstick it and to my horror it only made it go even higher. I found myself in unfamiliar territory. I quickly put it back into fifth gear, which at the time was a pwer shift because the truck had slowed and the rpm's were still at 3500rpm's or so! I've been driving manual transmissions for over thirty years or so, privately and commercailly.So, after I came further down the off ramp and slowed way down I took it out of gear with the rpm's around 1500-2000 and at that speed and rpm's,I pushed in the clutch and the rpm's finally dropped down correctly. I continued that day trying to recreate the same results as what happened on the pike, and it not only happened in fifth gear but it also occurred in shifting from third to forth, fourth to fifth as well!. the rpm's would stay right where I had the truck running at which was aroud three thousand rpm's. I've never drove a vehicle that made me power shift between gears. On the other hand I've also driven older model muscle cars back in the days, and when you got on it and did burn outs and the like you would have to raise the rpm's up 3-4500 rpm's and let the clutch out very quickly, which definately would wear and damage the clutch as it does on any manual type transmission on a raceing car, another words you would do it knowing that you would have to replace the clutch and that the damage would be drive train wide, meaning that you were willing to except the eventuality of replaceing parts throughout the drive train which included the motor and all that is connected to it all the way back to the rear axel including the susspension ,tires,drive shaft,ect. everything that is connected to the drive trian would be parts that would have to be inspected and replaced as a eventuality. This type of wear can be factualized by motor sports technicians world wide and is not something that could even be argued.Another problem and as the last is very damageing to the drive train, the engine to be specific, is that in the cold or worse in the extreme cold, temps from 32 degrees down to lets take for example the northeast wind chill factors of 45 below or so, I was called into work one morning shortly after the other incident happened on the highway, possibly the next day because I had made an appointment for the dealer to look at the truck for the throttle sticking problem, but, when I went out and started my truck the rpm's went up on start up to a little over 2200 rpm's. It was so loud and went so high that I shut the truck back off as soon as I could. But, I had no choise I had to respond to the emergency call from the plant,so I started it back up and went to work. that day I believe I went to tri-state toyota to have them fix the problem, which as far as I'm concerned already had forced me into a position that I was now making a choise as I did with my muscle cars, to do something I knew could and to me did put unnessisary damage to my engine, any automotive specialist or even backyard mechanic can tell you that it's one of the worst things you can dorev the engine on a cold start this does cause damage and will ruin the engine, Sometimes you may be the unlucky one that the engine fails on that one time!. this is fact and undisputible in the profession worl wide,just ask chevy or ford. The day I took my truck to the dealer I was working and my boss followed me over to tri-state to give me a ride back to work, I worked at the time as a plant maintenance mechanic at a plastic produceing facility in Oxford,Ma.I later got a ride back to pick up my truck and to my shock and discuss they said that there was nothing wrong with my truck!. I questioned them, and they said that if the engine light wasn't on that there was nothing at all wrong with the truck and that all the tacoms' were that way and in fact that I was the only one complaining about it, I noticed on the paper work later that they only wrote up the throttle sticking between shifting gears and didn't include the extremely high start up rpm's. So I brought that up to them as I was requesting an appointment with the regional toyota representitive, and they told me don't worry about that we'll tell him about it when he comes here for th3e appointment. They gave me a an appointment. The rep cancelled our appointment for which I had already scheduled time off to go to it already with my boss, which wasn't a big deal but, on the other hand he had to say that it wasn't exceptable to schedule time off and then change it because we were short handed,ect.The rep scheduled another appointment and on that day I showed up with my truck ready to take the rep for a ride to show him what the problem was. I entered the facility and the couter person explained that the man behind him was the rep and that he would be just a minute. After watching this man' standing there ten feet away for about forty five minutes laighing and giggleing like an idiot, I stepped up to the couter again to speak with the counter person and as I did he told the counter person to get the paperwork ready for the truck to go back in the shop again and that is when I not so politely told the counter person that, that's not what I made the appointment for and talking loud looking straight at the rep told him to go --- himself because my time was as valuable as anyones elses. I left to go back to work, where we had a 100 ton crane on sight for several lifts from the building, one of ehich was a 4500 pound gear box that needed to be replaced. I also told him that as far as I was concerned that toyota was going to own that truck in the end because there's no way they can build a vehicle that would force me to high rev start and to power shift three gears. I thought that I had just run into an ignorant Idiot but, to my shock the attitude was company wide and that they were the first ones toknow even before they sold them,So, I went to a dealer in worcester mass. at goldstar blvd., and the service manager whom I was speaking about the issue interupted me to tell me that they concidered the problem not to be one and that I was the only person complaining and that maybe I should learn how to shift faster, which at this time I had to make a quick exit before I did something i would later not regret but pay for!!!!. the calise attitude that I have encountered is completely irresponcible and shows me that the toyota company doesn't care what happens to the sorry individuals such as myself who happens to be a second time sorry one.It also brings the question, that it seems that toyota knew of these problems and somehow toyota was allowed to market this vehicle as is. Which is alot more dangerous than what some may think. fact; this vehicle being driven down the road in a snowy,icy,condition could be driven> by means of the flaws>when the operatator tries to slow as quickly as they can for what ever reason,and be pushed by the wheels driven by the flaw, nobody can dispute this as it may be slight and maybe such a problem until that certain specific conditions line up,also with that the wear and tear on a vihicle being pushed and braked at the same time...completely unexeptable but now-a-days it seems nobody cares. this is not my only situation with toyota;for details about my first new 1999 tacoma which I maintaned for 250,000 or mores mile and six years,I'll explain about when you get back to me, ok. Well I hope to hear from an attorney or someone. I hope.
Reviewed Aug. 27, 2008
I am the owner of a 2001 Toytota Tacoma and my frame rusted out. The owners of '95-'00 tacomas were offered a buy back of 150% kbb value. Since my truck was experiencing the same problem I feel that I would be given the same treatment. I was offered a 100% kbb value. I am being treated differently because I purchased a newer truck.
I was expecting to drive that truck for 300,000 miles. I bought the truck because of the reputation that a toyota products had. The truck was paid for and now my investment dropped out. I can not afford to go out and get an equal replacement for what I had. I have been discriminated against because I had a newer truck. What was good for one costomer should be the way you treat all customers.
Reviewed Aug. 26, 2008
Toyota recalled my Tacoma truck based on an inspection at a Portland, Maine Toyota Dealership. This dealership did not have any trucks that I could afford on their lot, therefore I drove my truck to Keene, NH and bought a truck there. After purchasing a truck in Keene, NH, I delivered my truck and left it with the Toyota of Keene Dealership. Toyota Corporation in Torrence California has refused to provide me with the check for my truck because they want me to deliver it to Portland, Maine's Dealership. I have no means to accomodate this request. They have my truck on their dealership premises in Keene and they are refusing to provide my the payment for this truck.
Reviewed Aug. 26, 2008
Purchased my 2001 Toyota Tacoma 4x4 new Dec 2000. May 23,2008 was told by a mechanic about frame rust/rot on my truck. Same day called Toyota they told me to take it to alocal dealer and get it evaluated. They gave me a tracking number.(which I lost) Drove to the local dealer (University Motors) made an appointment for 9:00 am the next morning. Showed up for my appointment May 24 sat in waiting room 10 minutes then the Toyota service person came out and said they would not inspect the rust damage because it was a 2001. I ask him why he didn't tell me thay yesterday and he said sorry about that. I am going to have to get another truck soon and I started looking throught the internet and found I am not the only one with a 2001 Tacoma with the same rust problems as the 1995 to 2000 models. On Friday Aug 22 I called Toyota again. They gave me another number (the first one could not be found) and said they would assign a case manager to me. Today Aug 25 he called and said the regional rep would look at my truck but it would take 30 days or so. If I had a 2000 year model Toyota would give me 150% of KBB value. Since I have a 2001 they don't want to aknowledge I even have rust and now it is the delay game. If all 2001 model owners with frame rust/rot would complete this complaint form maybe we could get a class action suit started and we could all benefit.
Reviewed Aug. 25, 2008
I own a 2003 Toyota Tacoma SR5 Prerunner 2WD, v6 with 91608 miles. I feel a hard thump when I come to a complete stop and ease of the brakes, also it feels as though I got rear ended by another vehicle. I bought this Toyota Tacoma Truck at Gulf Coast Toyota in Angleton Texas. I have made several reports to the dealership of the problem, they have changed out the drive shaft, the problem still exist. I asked if there is a recall on this type of problem and the answer was no. I am the original owner. What else can I do?
Reviewed Aug. 20, 2008
we had loved toyota tacoma and got our last one 1998 tacoma 2 door off road limited 4 w drive and skid plates for off road. we had car inspected and not pass for the frame rotted or rusted in pennsylvania we had to get a car asap and got a titan nissan made. we are wondering how to get included inthe class action law suit part for toyota since that is reason car not able to pass inspection and had to get noew one now they come out and saw they buy them bnack??? what can be done for us thanks dan in pa
Reviewed July 31, 2008
I received the news that my 1997 Toyota Tacoma does not qualify for the Toyota rust buyback program due to the rebuilt title even though the frame is perforated. Let me give you some information: In Ohio the vehicle has to be inspected to be road worthy before a new title can be obtained. Since the vehicle sustained minor front end damage, my wife and I discussed the pros and cons of repairing the vehicle. Based on the information we had at the time about the quality of work generated by Toyota as a company we were confident that if we repaired the vehicle it would sustain us for a long time to come. As a matter of fact we were planning on passing this vehicle down to our teenage daughter as her first vehicle. Then the rust happened. We took the truck to a dealership and it was determined that the rust has perforated the frame. A Toyota representative would be in contact shortly. Well, Toyota did contact us shortly and told us that we were out of luck.
Reviewed July 29, 2008
Toyota Tacoma, '00 4X4 I feel for all of with Tacoma problems; I for one bought my 2000 new in October of 1999 and haven't put a dime into it other than regular maintenance. It has 145,000 miles and I'm about to replace the clutch, it's first ever repair, though it could go awhile longer still. I have examined the frame and see very minor surface rust which I suppose could be an issue later, but isn't a bit of surface rust to be expected on an 8 year old truck? This truck has been the best vehicle purchase of my life and even with these frame rust issues, I will buy only Toyota in the future as well. And I don't work for Toyota, I swear! It's just that financially, it has been a lifesafer of a reliable vehicle. I hope Toyota management sees to it that the rest of you are adequately and fairly compensated, I don't want to see such a blight on this company's name after being so good for me. Good luck.
Reviewed July 26, 2008
After purchasing a 2004 Toyota Tacoma from the local Toyota dealership my power steering pump went out at 25,000 miles. I had the Toyota dealership replace it since it was under warranty and thank god I purchased the extended warranty when the truck was purchased because the power steering pump has gone out again at 50,000 miles and is scheduled for the Toyota shop Monday (7/28/08). So to Matt of Bay Village OH, a power steering pump shouldnt be failing like this especially ones purchased and replaced by Toyota mechanics themselves and I am living proof that this mess is happening.
Reviewed July 24, 2008
As an original owner of a 2001 D-CAB with a frame that has rusted so badly that two holes (one midway back on drivers side inside rail and on passenger side at rear in front of leaf spring attachment) in ONLY 7 YEARS . Toyota is fully aware of the frame rust problems in Toyota Tacoma trucks that are manufactured in the United States. Toyota announced in March of 2008 the establishment of a Customer Support Program (CSP) that is not a recall,? but professes their commitment to Toyota customers that own Tacoma trucks manufactured from 1995 to 2000. An owner of Tacoma manufactured between the 1995 and 2000 time period with the same level of frame rust perforation as exhibited on my 2001 Tacoma is treated as follows: The truck is purchased back at 150% of Kelly Blue Book value regardless of condition. The owner is provided a loaner vehicle free of charge from Toyota. The WEB portal screen sheet provide in the Toyota Warranty Bulletin contains fields for accessories to be included in the calculation of the buy back cost. Incentive coupons are proved that give rebates towards the purchase of new Toyota Vehicles. Those of us with newer vehicles (2001 & 2002) are treated in a discriminatory manner as Toyota is only offering to purchase the trucks at 100% of Kelly Blue Book value. I have the Toyota documentation on the (CSP) program (Warranty BulletinPOL08-03 2/7/08). I have sent a registered letter to Toyota Motor Corporation in Torrance CA, but have not received a response to my inquiry why my truck does not qualify for inclusion into the (CSP) as my frame includes the same latent defect as the trucks produced from 1995 to 2000. I have sent an e-mail (today) to the NBC Providence affiliate WJAR to see if WJAR will do a consumer report. I am planning on building a web site to warn other potential Toyota customers of their discriminatory policies toward customers. The lack of logic on this matter by Toyota is mind boggling. How can Toyota try to justify buying back a 1995 truck that has expended 90% of its useable life for 150% KBB and tell current owners of newer trucks that are failing prior to Toyotas expectations to accept their 100% KBB offer? Umexcuse me, but is it not a common commercial practice and logical deduction that newer items receive preferential treatment called pro rating? Should not the sliding scale value newer vehicles at the highest percent descending in value for time? The Toyota record does not match the rhetoric..Toyota is committed to quality for SOME Toyota customers. Toyota should be embarrassed that a 2001 truck frame has rotted through. Instead they seek to punish those of us with newer truck for their poor quality.
Reviewed July 23, 2008
Thanksgiving of 2007 I traded in a vehicle for a 2008 Tacoma. My truck didn't give me any problems until last week. On July 16, 2008 I was driving home from work. It's a 45 minute drive. In some areas it was raining extremely hard and I had to go about 30 MPH if not slower. The rain finally stopped and I only had about 15 minutes left to get home. The roads are extremely curvy where I live and mountainous. Anyhow, I started going up this one "mountain" and it sounded like my engine began to rev up like cruise control was on but it wasn't. I don't use cruise control when it's raining or has been raining.
I get to the top of the mountain hoping that my engine will slow down now that I'm headed back down. It doesn't. I know that there is something wrong. I pushed in the brake pedal to try to slow it down...it didn't work. My heart is racing by this point. I knew that I was going to hit something or someone and there wasn't anything I could do about it. At the bottom of this "mountain" is a red light and this place used to be called "death junction" before the red light was put in because of all of the accidents that occured there. I was probably going 70 mph or more by this point. Praying that it was a green light must have worked because it was. There were a few cars around me but thank God none were in front of me. It felt like my truck was a tractor trailer. I have an automatic, but began shifting down into 4th, then 3rd, and lastly 2nd. My head was racing. I didn't know what to do besides pray.
I finally, with it in 2nd and the brake pedal pushed through the floor, got it stopped. A lady from the Atlanta Journal Constitution came up to my window and said that she saw me going down the road with smoke everywhere. I told her what had happened and then called my parents. My dad decided that he would drive it back home or try to. Now, I'm driving my parents car following my dad. My mom and I see my dad take off and the brake lights come on. It did it with him too. He was able to just turn the truck off.
We pulled over on the side of a busy road with cars flying by. My dad said that he was going to try to drive it again. This time he said that he just coasted and didn't push the accelerator. He was able to get it home. But that was one of the scariest things I've experienced and then see it happen to my dad. Luckily I was injured. I'm a nurse and have to deal with a lot of injured patients from motor vehicle accidents and know what the consequences can be. They shouldn't be selling vehicles if they know that there have been that many complaints about the engine doing that. I could have killed someone or been killed myself. And then my dad could have also been injured. How can you put a price tag on someone's life?
Milton Martin Toyota picked up my truck with a tow truck and took it down to their dealership. After a few days they called and determined that they couldn't find anything wrong with my truck and didn't find anything on the black box. They said that they put 50 miles on my truck and it didn't do it with them. They want me to turn in the rental car that they were paying for and pick my truck back up. I refuse to put myself in that situation and sure don't see where it's safe to drive something like that. Next time, who knows what could happen!
Reviewed July 23, 2008
I bought my 2002 Tacoma in late 2005 because of the supposed quality and durability of the truck. Since then I have had the brakes looked at at least 7 times including 4 times within the first 6 months of purchase. The suspension has gone bad twice, and the frame and undercarriage components are all completely rusted. There should be a class action suit for all Tacoma owners, or the buy back program should extend into the 2000's not stop right at 2000.
Reviewed July 20, 2008
Now fast forward to July 2008. Truck cannot move differential broken again, this time Toyota says needs a new rear end. Extended warranty will not cover it because of improper repair. Independent inspector found sealant and stripped studs and broken bolts. Toyota said they did not do that. Well who did? My word against theirs. I have a lawyer working on it right now. But if anyone has a similar problem I want to know. I am gathering info for my case. I had to give my son our car so he could go to work. Leaving us at home with only one car. Spent over $10,000.00 in repairs already.
Reviewed July 17, 2008
I bought a 2005 Toyota Tacoma in November of 2004, one of the first models to come out of the Numi Plant in Fremont. Upon the purchase of the truck I bought a 5 year 100,000 mile warranty bumper to bumper, with some underside sealant applied to protect against corrosion. I now have 48,000 miles on my truck and last week I noticed a lot of rust in the undercarriage of my truck. The frame and a high percentage of the components under the frame are covered in rust, upon closer inspection, I noticed that the frame paint itself is chipping away, and then rusting over. I took my truck into the dealership that I bought it at, and had it inspected by the service rep and the service manager. They concluded that the rust was only surface rust and would be no cause for concern at this time. I explained to the service rep that rust takes time to develop into a serious issue, and that you can tell by the deterioration of my frame paint and the amount of rust already accumulated that this could be a serious problem in the future. He then told me to have the truck inspected yearly and to get a can of spray paint and start spraying the areas that are covered in rust. So I was pretty much blown off and told to spend a weekend re-painting the underside of my truck because they don't want to admit any liability.
Reviewed July 8, 2008
My 2001 4x4 Tacoma failed state inspection today due to frame rust. I've learned that Toyota has a buy-back program for 1995-2000 Tacomas for this problem. I can't understand how they decided to limit the program with 2000's - I don't think the frames are any different with the 2001's and newer. For Tacomas newer than 2000, they will deal with the frame rust complaints on a case-by-case basis....I am waiting on a call back from them to see what, if anything, they will do for me. We need to have as many people as possible with 2001 and newer models who have this problem document their frame rust and tell Toyota that they can't limit their program to 2000's.
Reviewed July 3, 2008
In March 2008 I brought my Toyota Tacoma in for its annual inspection. The mechanic came back and said bad news - the frame is so rusted we can't even lift your truck on the lift and the damage is such that we can't attempt to repair it. Literally in tears at this point, I took the truck to a body shop and a frame specialist that day, and they both said the same thing - you need a new vehicle TODAY. I went straight to my local car dealership and purchased a new car that day. The dealership gave me $3,000 trade-in for the Tacoma. A couple of weeks later, I heard about the Tacoma 'recall.' I also received the letter from Toyota. I contacted Toyota and gathered all of the necessary proof of past ownership, as well as documentation from the place that inspected my truck and the body shop, frame specialist, and used car dealership.
Long story short, Toyota is only offering me 1x KBB Trade-In value minus the amount I got for the truck from the dealership. This comes to about $1,300. The amount I should be entitled to is the Retail value minus the trade-in, which is more like $9,000! Why? Toyota says, because I don't own the truck any more!!! Why don't I own the truck any more? Because of the frame rot! I should mention - I owned my Tacoma outright and expected it to last me for years to come. A new vehicle was not in my budget and because of the emergency situation I was in needing a new car on the spot, I now have a $12k car loan to pay, as well as increased insurance costs. Here's the kicker. The Toyota rep asked me what kind of vehicle I had purchased. When I said Subaru, she said, If you had bought a Toyota, we might have been able to increase your compensation amount. WE NEED TO START A CLASS-ACTION LAWSUIT AGAINST TOYOTA. I will definitely be a part of it!!! Please contact me about this.
Reviewed July 2, 2008
I purchased a 2002 Tacoma pickup truck new in August of 2002. I have ~71,000 miles on it. I just discovered that the frame is rotted through completely in at least one area and showing signs of rotting/peeling/cracking in another area. The entire surface of the frame is covered in surface rust. The inside of the frame members are filled with chunks of rust. The frame is rotting from the inside and the outside. This appears to be a serious safety issue. I am just beginning the process of having Toyota represetitives inspect the truck.
Reviewed July 1, 2008
nothing has happened yet but I do want to express my feelings about what happens with my 2008 toyota tacoma. while stopped at a red light my truck tends to accelerate by itself while the brake is on. at times it moves up about a foot with the brake on and I'm afraid that I might hit someone. I've not taken my truck in and toyota of El Cajon does not have knowledge this. my truck has a automatic transmission.
Reviewed June 27, 2008
I have a 2000 Toyota Tacoma that has recently been rejected for the BUY BACK because the frame is not bad enough at this point?. I was very excited to here this because I love my truck, but then I got to thinking - Toyota gave me 15 years warranty on the frame and a free frame inspection once a year. This is great and all, but the frame is defective, usually a defective part merits a recall in which you take your car in and your manufacturer fixes the problem before the problem occurs and endangers you. Why wont Toyota do that for this incident? Other than feeling as if my life is being put in danger by one of the worlds biggest auto manufacturers, I feel that the value of my truck is going to take an enormous hit in the years to come. First, who wants to buy a truck with the baggage this frame issue has created? If you buy this truck, you have to get it inspected once a year to make sure it doesnt break in half on you? is not a great selling point. Second, the media has branded these trucks as lemons. That being said, the Tacomas that are not bad enough at this point? are the ones taking the biggest hit. They are not eligible for the buy back, they have lost their reliable image, and the resale value will soon be non-existent. The Kelley Blue Book value (which is what the Toyota Buy Back plan abides by) for 95-00 Tacomas will depreciate dramatically because of this negative connotation. There is no value in a car with an obvious issue. This Buy Back plan has left a lot of Tacoma owners over the barrel because their trucks are worth nothing to the general public (for secondhand sale) and when the truck frames do rot pass the point of no return, the KBB value will be so low that Toyota will get out of it cheap and easy.
Reviewed June 25, 2008
We have a 2001 toyota tacoma. the frame is rotted. no question when it was inspected. big holes in the frame. problem? toyota has a buy back program to pay owners of 95-2000 tacomas with frame rot 150% of kelley blue book. they have given us a free loaner and a rental car. it has been well a month and a half. they told us that we would probably only get 100% of kbb. that the 2001s are not in their buy back program. we actually saw a 2002 fail their inspection too. we have been on a couple of blogs and htere are several other 01 owners with the same problem. one person said they were offered 100% pluss $2000 for their 01 but haven't gotten paid and that was 3 wks prior. we haven't gotten an offer or heard of anyone else who has for a 2001. we have complained to the attorney general, nhtsa, center for car safety, tv stations and whoever will listen. we basically feel there is no recourse for the 01 and new owners. they say that the rot is due to excessive salt use. yes we are in the north east but if that were true than 1) half the vehicles up here would be falling apart and 2) they wouldn't be buying back our trucks. These instances are clearly not a coninsidence. why are they dealing with the newer models differently? surely they know exactly which models they put the inferior steel in the frames!
Reviewed June 23, 2008
Purchased a brand new 2007 Tacoma single cab automatic basic package (no power locks or power windows). 1)Repeated service for transmission problems BEFORE 1000miles. They finally repaired the transmission. 2)It's an automatic but I have to manually shift to get it to accelerate. 3)Unless I manually shift the transmission, the engine pings when under load. 4)Truck gets 10 mpg than what was posted on the window sticker. 5)Vents smell so bad that I am having nasty asthematic atttacks when using the truck. Toyota repair staff told me to not use the air conditioning and to run the heater at full speed for at least 10 minutes to clear the vents. RIGHT --- it's 115 outside and I'm gonna run the heater. 6)Side air vents will not stop blowing when setting are floor only, causing dry eye and allergic reaction. 7)Dash design is to poor that we have had great difficulties to get necessary handicap access modifications.
Reviewed June 23, 2008
Purchased a brand new 2007 Tacoma single cab automatic basic package (no power locks or power windows). 1)Repeated service for transmission problems BEFORE 1000miles. They finally repaired the transmission. 2)It's an automatic but I have to manually shift to get it to accelerate. 3)Unless I manually shift the transmission, the engine pings when under load. 4)Truck gets 10 mpg than what was posted on the window sticker. 5)Vents smell so bad that I am having nasty asthematic atttacks when using the truck. Toyota repair staff told me to not use the air conditioning and to run the heater at full speed for at least 10 minutes to clear the vents. RIGHT --- it's 115 outside and I'm gonna run the heater. 6)Side air vents will not stop blowing when setting are floor only, causing dry eye and allergic reaction. 7)Dash design is to poor that we have had great difficulties to get necessary handicap access modifications.
Reviewed June 20, 2008
My 1998 Toyota Tacoma would not pass NYS inspection in 2006 because of severe frame rust out. I traded it in for another Tacoma and have been in contact with Toyota since the buy-back letter was received two weeks ago. I am now waiting to see how they will resolve my claim.
Reviewed June 19, 2008
I own a 2005 Toyota Tacoma, dlb cab, 2wd, v6, prerunner, with 50000 miles. I hear a loud clunking noise when I come to a stop. Sometimes after I am already stopped the clunking sound is accompanied by a hard jarring motion forward. It motion is so forcefull I often have to check to make sure I was rear ended by the car behind me. I believe its the drive train or possibly the transmission. I brought the truck to Toyota of the Desert. The Service manager said my truck has no recalls and they dont know what it is. I work as a mobile electronics installer and I feel that toyota is in denial mode. I have heard of others with the same or similar problem.
Reviewed June 19, 2008
Purchased a 2007 Toyota Tundra 4x4 Limited which was bought back by Toyota under the Lemon Law, due to so many problems mainly front shake and vibration. I was stupid enough to buy a 2008 Toyota Tundra 4x4 Limited hoping that the 2008 would not have the same problems. Boy was I wrong. The 2008 is having so many issues including the ones the 2007 model had. Perhaps a Class Action Law Suit needs to be brought against Toyota.
Reviewed June 14, 2008
I bought a 1995 Tacoma brand new from the dealership, just the basic stock model. Over 350,000 miles later, I've only had to replace fuel pump, water pump and radiator. I chose to replace fuel injectors only because of their age. With gas at $3.83 a gallon, it costs me about $35 a week to travel 68 miles round trip to work & back. Cant complain but will keep an eye out for the frame issues everyone else is having.
Reviewed June 12, 2008
The Toyota recall on Tacoma pickups, due to extraordinary frame rot, has been in the news recently. The rot is not limited to the '95-'00 Tacomas. My wife and I have a 2004 Tacoma, which has an awful lot of frame rust for a truck that's only 4 years old. The truck is in the dealership right now for a wheel bearing replacement (normal) and I got a call from the service tech that, because of rust, it would cost $150 more than estimated. This is a bad sign and it would be interesting to hear if people with circa 2004 Tacomas are having the same experience. Could be another big buy out by Toyota.
Reviewed June 10, 2008
I purchased a new 2005 Toyota Tacoma Pre runner. It has had a long list of deffects that were covered by warraty until recently. The front cab suspension had to be replaced, the rear suspension bushings were suposed to be replaced by I believe the dealership lied and just lubed them, the passenger door had to be repainted, The engine has made alot of noise since 30,000 kms and the dealership says it is normal, the aluminum wheels were replaced as all the paint was peeling off, The second set of wheels are now worse than the first and they will not replace them dispite my extended warranty and the warranty on the replaced wheels, the engine falsely accelerates from a stopped position at times, the transmition shifter(auto) barerly moves waitint to see if they admit that is a problem, There is an intermitant chimmy in the front wheels that they say is normal. Now that my original warranty is finished it appears that nothing is covered on my toyota extened warranty.
Reviewed June 8, 2008
In January 2008, my Toyota Tacoma failed state inspection due to severe frame rot. Since I have a 2 year old daughter I had to get another vehicle immediately. I bought a 2000 Pontiac Montana for a final price of 6300 but on the paperwork from the dealer, they said the vehicle was 10K and my trade-in was 3700. Spoke to Toyota Customer Service numerous times and they said their decision not to give me any credit was final because I actually got KBB on the trade in as excellent condition. My point that according to KBB a Montana in excellent condition, which this van is not, would have been worth 7k was continuously ignored. Due to their intransigence and lack of arithmetic skills, I will never buy Toyota again.
Reviewed May 31, 2008
On Your page for Toyota Tacomas you are mostly basing a bad view of the Tacoma based on complaints of people who bought used vehicles. These people have no way of knowing how the previous owner cared for the truck and what their driving habits were. One individual complained about having to put 5 steering pumps on his truck, did a Toyota dealer do the service, were the pumps Toyota pumps or cheep reconditioned pumps? Did anyone ever tell these people that used cars are not to be trusted, they are always buyer beware. I have had 2 Tacomas in the last 10 years and not a single problem with either,I cannot say that about the three UAW made cars I have owned and came to loathe. I would just like to end with the thought that used car buyers have virtually no ***** to the manufacture about their used car.
Reviewed May 14, 2008
I bought a '99 Toyota Tacoma with 44K mi. I have followed a regular maintenance schedule for the truck's engine, and my wife washes (+waxes!) the exterior regularly. However, the truck seems to have too much rust for its age. In addition, the truck has not been reliable for us mechanically. In summer '07 I had to replace the original steering pump, but it seemed like normal wear-down since the truck was a '99. Just months later, that fall '07, the 2nd steering pump broke, while my wife & I were enroute to a vacation. I had a 3rd steering pump put in. That one lasted only slightly longer... The 3rd steering pump just broke this spring 08... So back to the shop to put in a 4th steering pump. Just got the truck back last night, and today, that 4th steering pump no longer works.
Reviewed May 14, 2008
In February of this year (2008), my wife and I prchased two vehicles from this dealership. A 2003 Toyota Hylinder for my wife and a 2000 Tacoma Pick-up for myself. Last Sunday, (May 11, 2008), mo son told me about the problems with Toyota pick-up frames from the years 1996-2000, and the options of owners. I brought my pick-up to the dealership where I purchased it for the frame inspection. I asked the service tech how long they knew about these frams defects. He responded A coupla months. Upon completion of the inspection of my pick-up, I was informed that the frame not only failed, but was patched. I asked the 1st service tech how this was missed upon receipt of this vehicle, and how could it be sold. He told me they had no reason to perform such an intense inspection prior to resale. I asked him about the Toyota Quality Reputation. He didn't have an answer for me, and neither did the tech that performed the inspection. I will get my 1.5X kelly blue book money for this truck, hopefully on Suggested Retail Aalue and NOT Suggested TRADE IN Value (the difference of about $3500.00) My concern is How could this dealership sell this truck without knowing about the patch in the frame, and not considering the frame problem in the first place?
Reviewed May 12, 2008
Like most Tacoma owners I received a recall letter to have my 1996 Tacoma inspected for frame rust and damage. Due to the fact my Tacoma has a reconstructed title (there was no frame damage during collison, only rollover damage). I was pretty much told by the dealer and Toyota Motor Sales I was out of luck and stuck with what I have, a truck that could or could not be safe, however the Torrence Ca office did encourage me to take it to a garage, not a Toyota Dealer for inspection, (the local Toyota dealer wouldnt even pull it in the garage)
For a corporation as large as Toyota to knowingly have a bad product out there and not to make it good for the consumer as well as the safety of the general public speaks volumes about the integrity of Toyota Motors.
Reviewed May 6, 2008
I am in the same situation with my 1998 Toyota Tacoma, basically without going into alot of details, I bought my truck with 49500 miles in 2003 and it lasted me 85000 before it was unsafe to drive(the problems were reported in early 2005 and continue today). Toyota will not work with me and basically told me to eat as they have offered me less than 1000 for any reconcilation. I am trying to get as much info as possible from anyone else having these problems maybe in regards to pursuing alternative solutions. The reason why Toyota wants everyone to quickly resolve this issue is so that a class action can't be filed against the Toyota Motor Corp. I will be more than happy to provide additional details.
I.
Reviewed April 29, 2008
If you have anytime to read this, it would be greatly appreciated. I wanted to ask if there was any possibility to file a lawsuit against Toyota (corporate office based in California). At the beginning of March 2008, Toyota began to sending letters to 1995-2000 Toyota Tacoma owners in relation to the frames rotting and being deemed unsafe. (Information is all over the web). Toyota has said that this is not a recall, but a courtesy due to the frames failing horribly for state inspections and being considered unsafe. They are currently taking these Toyota Tacoma's in at the dealerships and providing the owner with Retail Value at one and a half Kelley blue book value. This has been confirmed through our local Toyota Dealership and through Toyota Customer Service. On January 18th, 2008 of this year I took my 1998 Tacoma to Monroe to have new tires and muffler put on. I was contacting by Monroe to come up and take a look at my frame. There was a 10 inch hole in the frame and was so deteriorated that I was told that it was unsafe to drive. I came back to work and contacted the Toyota garage and numerous metal shops to get the problem repaired. Nobody would touch it due to liability issues. So on that day I went to the Nissan dealership and purchased a new vehicle. I informed the dealership that my frame would need some work. They said fine and still gave me $4333.00 for my truck. (I paid sticker, $28,000 on a new Nissan) I did not want to purchase a new truck, but I had no choice. I did not want to be in a vehicle that was unsafe. So in the last two weeks I contacted Toyota and was assigned to case manger. I provider the case manager with previous ownership information and my work invoice from Monroe Muffler, where it stated that there was a 10 inch hole in the frame of my Tacoma. They accepted all of this and informed me that they would give my trade-in value for the truck. Not the retail value at one and half Kelley Blue book value, which is what all current owners are receiving. If I would have waited 2 more months for this recall (obviously they had not let anybody know yet) I would have received $14,000 for my vehicle, instead of the $4333.00 that I received when I was forced to get rid of it, due to safety reasons. The case manager informed me that he looked up the trade-in value which came out to be $4100.00. He informed that I would receive nothing and he would not let me speak to a supervisor or director. I owned this vehicle for ten years. I leased it for three and financed for five. I had spent at least $30,000 in the course of those ten years all through their finance company, Southeastern Toyota Finance. I have been reading online that they are plenty of others in similar situations and Toyota is providing them with nothing. I suppose my question to you is, Do you believe that there is any precedence in this case. Do you think it is possible to file against them in relation to this matter? I really appreciate you taking the time to read this and any advice would be helpful. If you do believe that there is any substance to this, we can go from there.
Reviewed April 26, 2008
I am curreently going .through the toyota buy back program of my 99 tacoma truck. While I'm pleased to have the deal I'm not pleased with the prospect of having truck payments and even less with the ttruck shoppping process..I respect toyota for standing behind their quallity defect. The costs of making customers happy in this program is far cheaper than any resulting legal liability issues. I reluctantly began my truck shopping at first on line. I went to Toyota's web site and built a toyota truck with the specifications I wanted and got an idea of the costs and various option packages that were available. I choose to go with model 7114, which tacoma accesscab 4x2,equiped with option 1 convinece package and the stability control option. I was driving a 4x4 but opted for a 4x2 for the gas savings. I drive sometimes 2000 miles a month to and from work and I need a truck for work to transport tools. I work a a carpenter. The traction control option is listed on both the web site and in the dealers tacoma brochure at the dealers as an option on their 4x2 models. What I'm now finding out is toyota doesn't make that option available for this region of the country. Where is the logic in that? It snows here! We just had a near record snowfall year. A two wheel rear drive truck without traction control doesn't make alot of sense in a snowy region of the country. Who decied not to provide this region without this option. It defies common sense. If toyota is worried about the liability issue of rusted frames they ought to worry about this too. BY listing the traction control option on both the web and in the brochures then not providing to cuystomers in this area are't they guilty of false and misleading advertising? Where are they providing this option? Texas and Florida? That would make sense. It makes no sense not to include traction control as a standard feature anyway, especially on a two wheel drive truck. Is toyota going to stand behind those customers who drive and crash these trucks when the stability control option would have prevented the crash from occuring in the first place.BY making the opption unavailable in this region their putting alot of peoples lives at risk when it doesn't need to be. I'd ike the executive responsible for this to come drive their two wheel drive truck without traction control in new englland winter roads ans see how much fun it is.
Reviewed April 24, 2008
I bought a used 2000 toyota tacoma from a dealer, amonth later the truck started running rough, after taking it back to the dealer they charged me 500.00 dollars to adjust the valves, and it still runs rough. I have read other complaints about the same problem! I would like to know why these trucks have not been recalled? Ive spent over 700 dollars, and have taken it to 4 mechanics, I refuse to put another dollar into it! Who do i talk to or what can i do? Idont have the money to fix whatever the problem is!!! CAN YOU PLEASE HELP ME?
Reviewed April 23, 2008
Was getting ready to drive my 1996 Toyota Tacoma 4x4 from North Carolina to Montana on vacation and decided before the trip to put new shocks on it and have the tires rotated and balanced. What a surprise (and shock!) to get a call from the local dealership to come back and look at the rotted out frame! I was completely unaware of this as I have always taken great care to keep the truck clean from winter months of salted snowy roads here in the NC mountains. There is not a speck of rust otherwise on the truck, and with 163,000 miles on it, I never questioned driving it cross country with so many miles on it as Ive always had excellent experiences with Toyotas (e.g., 1978 Celica with over 400,000 miles; 1984 Toyota 4x4 with over 300,000 miles; 1985 Celica with over 300,000 miles; all with no catastrophic engine trouble and keeping regular maintenance). Like many on the blog here, my Toyota Tacoma 4x4 (1996) has suffered a death knell frame rust/rot diagnosis. The rest of the truck is in excellent condition, and paid for!, which makes it a pure shame. I really love my truck and hate to see it go! I have been informed as well, as stated here by Karen in Oneota NY, that Toyota is buying back Tacomas from 95 through 2000 because these models have all suffered from extensive frame rot/rust problems. My understanding is that Toyota will pay Blue Book plus one half of the value as long as a Toyota dealership will document the rot/rust and file a report with Toyota. I was told a Toyota rep would contact me about it. Meanwhile, my poor truck sits in the driveway and will not be driven until I hear from the rep as there is too much risk of the frame breaking while driving which could mean a serious accident resulting in possible death to myself and/or others. My goodness! I will still stick Toyota however, and will use whatever money I receive from Toyota to purchase another post 2000 Tacoma as I still believe Toyota is the best and most reliable vehicle on the road. Just hate to lose my current truck as its in excellent condition minus the rotted out frame. My truck and I have been through a lot together! Goodbye truck, and see you one day in truck heaven where your rotted out frame will no longer bring you pain! Sigh...
Reviewed April 15, 2008
I have a 1997 toyota tacoma 4x4 that blew a head gasket. After talking with my brother he adivised that the truck had a recall on the faulty head gasket. I looked on toyota's website and there was a recall for my vin# for a faulty head gasket. I called toyota this morning and they said the the recall had expired in 2005 and there was nothing they could do. They said they had sent recall notices to all onwners.I have never recieved a recall notice for this truck for a head gasket. The truck has always been maintained and has had proper service. I feel that the head gasket is a known problem with this vehicle and should be fixed under this recall. If I would have recieved the recall notice they would have had to fix the vehicle then.
Reviewed April 9, 2008
It sad but true... I was sure glad to see we weren't the only ones that rust took over the frame of our Toyota. I mean I hate it happened to anyone but I thought it was something we did wrong.My husband and son are VERY upset! My husband purchased this truck brand new in 1999 knowing that our son would start driving last year, he was going to take good care of it and give it to him. The truck keep in mind was an off road series which I thought would have been a little more durable if someone had taken it 4 wheeling or anything which my husband never did. For A 1999 the truck looked like it was in EXCELLENT condition inside and out and actually my husband had a hard time giving it up. My son rode it for a few months and decided since it was an older truck he was going to replace some inportant parts, the timing chain, water pump and clutch kit. We ordered the parts took the truck and parts to the mechanic and pretty much figured the truck would be as good as new. WE WERE WRONG!! The mechanic called ask us to come back to the garage to have a look up under the truck. He had the truck upon the racks and what I seen about gave me heart failure!! The frame was an absolute mess! Totally rusted!! The thought that my baby had been riding this death trap around scared me to death. What if him being a young boy had decided to take it 4 wheeling the thing would have probably fell apart and flipped him down a mountain maybe even killing him. The mechanic advised us to return the parts and get rid of the truck which we did. Now thanks to us purchasing (what we now know was) a piece of junk that we thought would be great to get our child through school was a waste now he has a car payment. Makes us mad to pass these old junkers on the road and you wonder how their vehicle is still running and our truck that was in excellent LOOKING condition was about to get one of us killed.
Reviewed April 3, 2008
I bought a new 2008 Toyota Tacoma in February 2008. I have had it back to the dealer for service 2x already; once for the mudflaps being too low. The 2nd issue is of greater concern. The engine light went on. I took it immediately to the dealer, they kept it for 3-4 days. Finally, they took out the gas tank and found ethanol in it. This was NOT covered under my brand new car warranty and I had to pay $315, which they did not tell me on the phone when they said it was ready. Then the service guy asks me what gas I used, Marathon and Shell, which I've used in Dodge trucks for over 18 years without a problem. He tells me I have to use 90% or better. With the cost of gas rising daily, I never would have bought this truck if I'd have known this upfront. My salesman did not tell me this gas issue or any issues about sludge in the engine, which I read about online.
Reviewed March 16, 2008
We experienced the frame rot with our 1998 Toyota Tacoma problem that people are complaining about. The mechanic said we had probably the best-maintained Tacoma in upstate NY, but it wouldn't pass NY state inspection because the frame is Swiss cheese. Too dangerous to be driving. Makes me cringe to think about driving our daughter around. Good on Toyota, however - they're not recalling, but they are buying back, starting in mid-March 2008. They are also extending the rust warranty to 15 years for the 1995 - 2000 Tacomas for those that haven't rotted out yet.
Reviewed March 16, 2008
I purchased a Toyota Tacoma from a private party 3 years ago. I began to have engine trouble in Feb. 2008. My mechanic said it was the exhaust cylinders. They were burned out. After repaire to cylinders and reasymble of engine, my mechanic said it still didn't sound right. He took it apart ordered yet another head gasket (Toyota Brand) and put it back together again. It still didn't sound right so again disasymbled the engine. This time he looked for warpage. Low and behold there is a slight warpage to the surface. How does this happen? It seems to me it left the Toyota factory with the warpage. My understanding is the problems I had were from a domino effect. The seal failed which caused something else to fail and so down the line to the eshaust cylinders. My mechanic said the person who rebuilt the cylinders said he has seen an unusual number of this same year and model come in with the same problem. I will be doing my own investigation going from mechanic to mechanic in my town asking them to check their records just to see how many Toyota Tacoma's have come in with burned out exhaust cylinders. When I have data I will post it to this site.
Reviewed March 8, 2008
My truck with key on, listening to radio while waxing my tacoma(2000) 4wd. and it was resting in first , while outside cleaning the truck, it started to try to start on its on. it was jumping forward my house at every engine turn i jumped in the truck turned the key off, nothing.. it was still on it's on tring to start, so i pushed in the cluch took out'' the key ( it was still turning over, that was frighting!, i then put it into reverse to see if it would go ahead and start, it did , but the starter was still engaging, and would not stop . i tried evey thing , finally was able to remove the negative terminal, that killed it. well thing is it does this 3 out of 5 times every time i attempt to drive it. And this is something i've wanted to vent since the day it was purchased..... the trd racing development black & gray was peelel ever so slightly when i bought it, the shop said after it got a good weeks worth of summer heat it would adhere and be ok. well it's only made my truck ( which i take great pride in my vehicle, maintaince the whole 9 yards)look awfull half peeled off on both sides. i contacted my dealer here in Anniston, Alabama ( sunny king toyota, and the are wanting 50.00 for each side decal. I'm proud of my truck, but this was neglect whatsoever on my part, it started out slightly flawed , and only has gotten worse.
Reviewed Feb. 18, 2008
I bought my 2003 Toyota Tacoma brand new. I have loved this truck since day one and kept up on the regular maintenance. Now at 74,000 miles I am told I need a new engine. The toyota dealership told me I must not have taken care of the truck and accused me of revving my engine too much. I went for a second opinion and was told that my specific engine the 2.7L is known for having piston flap problems. I bought a Toyota because I was under the impression the engines were very reliable. I will not buy another one.
Reviewed Feb. 13, 2008
The frame of my '98 Toyota Tacoma has corroded to the point that its unsafe to drive.The frame actualy broke going over a speed bump in the local Wal - Mart parking lot.Since then its been parked in my driveway.
Reviewed Feb. 12, 2008
Bought truck new in May '07. Seat belts were broken and they wanted us to take it that way. I refused. They repaired them before we took possession of the truck. Within one month, less than 1,000 miles, the engine started pinging upon acceleration and when climbing hills. At one point, while in D, drive, the truck rolled backward on a hill (no trailer and truck bed was empty). Reported the problem to Miller Toyota to be told I'm no use to driving an automatic. Whenever the truck was in park on an incline or decline, before I could put on the parking brake, there would be a loud clunk noise from the undercarriage. It sounded like someone dropped a thick chain. Again reported it to Miller to get the same response You're not use to driving an automatic. Being that I am handicapped, I don't have two legs to drive anymore.
I cannot put on the gas and hold the brake at the same time which was required when on a hill. Finally, after the truck went into neutral while I was crusing at about 70mph on the 405 did Miller agree to inspect the vehicle. I had 4,000 miles on it by this time. They replace tranny parts. The truck has only popped out of gear once since they repaired the transmission problem.
A couple of weeks later, I began having problems with the vents. They smell like something died inside!! They told me to spray Lysol into the vents. ARE THEY NUTS!! Lysol is poisonous and I'm allergic. So in 110 degree weather I have to run the heater at full heat and at full velocity to attempt to dry out the piping. IT DOESN'T WORK. Moisture get trapped during the night from the coastal fog inside the vents (at least that's what Elmore Toyota says).
A week later the vents started leaking. Whenever I want just floorboard vents open, the side vents blow as well. I took it to Elmore Toyota in Westminister to be told That is normal for this model. and they added We cannot change the design of the truck. They suggested I put duct tape over the vents so they won't blow on me and that I do not set the speed above low. Oh, and the pinging. It still pings.
They say that's normal too.
I guess when I throw a rod, break a valve or destroy a piston, then once again they will say, You're right, there is something wrong. To make the pinging stop, I have to manually downshift the tranny. Please tell me how I am suppose to downshift with handcontrols in the car. We have not had the necessary handcontrols and pedal modifications done because there would be no way for me to manual shift, steer and apply gas using handcontrols. I'm on hand short -- I'd need three hands.
If I had it to do again, I would not buy Toyota again. What a waste of $17,500. By the way, the gas mileage is terrible. My old 1986 pickup still get 25 MPG. This new truck, 20MPG if I'm lucky. Here's another problem but I cannot blame Toyota. Apparently a law was enacted that affect truck from '06 to now. There is no longer a kill switch for the passengerside airbag.
The dipsticks in Washington decided we are all to dense to turn the airbag on and off so a poorly designed sensor turns it on for us. Here's the problem. I transport handicapped individuals including children. I have no backseat. The safety carseat itself weighs 28 lbs. If it is winter, the kids clothes can easily be another 10. Add a 30 lb kid and I'm in trouble. THE AIRBAGS ARE NOW ENGAGED!! If I have an accident, the kid is a gonner. Airbags are not intended for 30 lbs kids or fragile adults.
REMEMBER I don't have a backseat. When I transport fragile adults, I have the same problem with the airbag. If these adults were to be hit with an airbag, they could die. But, I cannot shut the airbag off. By law I cannot have the airbags removed. For safety, I need them removed. Maybe someone can let the dipsticks in Washington know that we the people of the United States know how to switch a button to off or on. So, this nice new truck my daughter bought for me to use, has been a nightmare. It had 8000 miles on it and as far as I am concerned, is the biggest piece of junk I've ever had. I stay home because it is dangerous for me to drive.
Reviewed Feb. 11, 2008
I purchased my Tacoma. Atoyfter numerous complains and trips to the dealer they could not duplicate the issue. At about 900 miles the engine started to make a tick sound on the right side of the vehicle. About 9000 miles I had the first signs of stalling, sputtering and surging. To make a long story short 20,000 miles after purchase my engine blows a rod from the number 6 cylinder which is on the right side. Seems I have a lemon. I was then denied assistance under warranty. I had all my services done at the dealer, Oil changes were done before the recommended 5000 mile mark, I kept all my records and I am still blamed for the improper care of the truck. I purchased Toyota because of the legendary reliability. I have yet to have this experience with my first and possibly last Toyota truck.
Reviewed Feb. 7, 2008
My 2004 Toyota Tacoma 4door 2WD pre-runner was a dream truck. About 3 weeks ago I was driving home after a light dusting of snow. I had slowed down to about 25MPH due to road conditions. As I drove up a slight hill, the truck suddenly veered to the right and I was unable to control it. I hit the breaks and the wheels locked up. I slide into a parked car (strangely another Toyota Tacoma). By the time I hit the other Toyota, I had slowed considerably (around 15-20 MPH) but the amount of damage to my Toyota was unbelievable! The front end was pushed all the way into the engine, breaking the fan and pushing the water pump into the engine block. The front bumper bent into the front wheels and it was unsteerable. The grill and all the AC/radiator were smashed, and even the battery was broken. The Anti-lock brakes did not function, and the air bags did not go off. Thank God i always wear seatbelts! Now that I have read about the ball joint problems, I surfed the net and found that Toyota had recalled the Tacoma for ball joint issues that could lead to loss of control. Mine is one under the recall and the Toyota dealer I purchased the truck at never notified me of the recall. Does this sound like it was caused by the ball joint/steering knuckle recall?
Reviewed Feb. 4, 2008
I purchased my 2006 4 door TRD Off Road V6 Toyota Tacoma Brand New in 2006. This truck started off as a great investment on fuel economy and looks. This truck was getting an incredible 20-22 miles per gallon just about anywhere I went. Well that was the end of that!! In the past 4 months the best gas mileage this exspensive piece of crap has gotten is 12 miles per gallon no matter where I have driven it. I know giant desiels and V8's that get better gas mileage than that. Can you imagine paying 60 bucks to fill up your vehicle and only be able to get maybe 250 miles out of that tank?!?!? Well I took it to Fowler Toyota in Norman Oklahoma and of course, they hook it up to a computer and can find absolutly nothing wrong, I think for it to go from 20 to 12 mpg there has got to be something wrong!! Any ideas on this costly P.O.S??
Reviewed Feb. 1, 2008
I bought my '98 Toyota Tacoma new in the fall of '97. I've taken good care of it ( routine maint. ) . Last week I heard a loud thump as I went over a speed bump . I got home and discovered the frame had rusted through in several places . And an actual crack under the cab just below the cab and bed .
Reviewed Jan. 16, 2008
I have had nothing but good experience with my truck until the frame literaly rusted right out from under the trcuk in less than a year and a half. It is a 98 tacoma and all the blogs and forums I have been to have had numerous people in the same situation. I thought I would get somewhere calling Toyota but they claimed to be unaware about any complaints or problems. I beleive if they produce a product that costs what it does and they claim that their product is superior to other automakers their frame has to be able to last more than 10 years! Toyota obviously hade a faulty frame design from 96 to 03 so be the honorable company you say you are and offer to fix your mistakes and treat your customers like they mean something.
Reviewed Dec. 27, 2007
2007 Tacoma doule cab v6 the electronic trottle failed and engaged full trottle loosig control of vehicle brakes didnt work headed into on coming trafic at full speed.
Reviewed Dec. 3, 2007
I have 2 issues, one spark plugs, the other transmission. Per transmission issue, I have a 1998 Toyota Tacoma extra cab 2WD. I was driving it from San Jose to Phoenix after about 20-30K miles. After 11 hours on the freeway, while trying to shift into second gear on city streets it would NOT go into gear! I tried double-clutching it several times. I had a very hard time getting to my cousins house. Next day took it to Toyota to ask about it and they said they've had no complaints. Also it was fine that day onwards.
Now, 10 yrs later...Ive noticed that the past 30-40K miles it wont go into 2nd almost at all when its cold (under 70 or so degrees approx). It seems like the synchonization of the trans isnt working. On another note, I noticed at 50K miles when I changed the trans fluid it was milky white at first...which seems to indicate water in the trans. I have no idea how water ever got in it as Ive had no coolant leaks and never park in water.
Reviewed Nov. 11, 2007
My 2000 Toyota Tacoma has frame rot. Toyota knows that Tacomas in the NE are rotting due to faulty mfg and harsh winter road conditions. No other manufacturer has trucks failing like the Tacoma.
Reviewed Nov. 9, 2007
I buy 2007 Takoma Pre Runner Double Cab. On January 27, 2007. Since day one, I have had rear end problems. Leaking oil, making noises, the truck has been in the shop more that five times; they had not fixed the problem I'm getting very frustered, since I use my truck to make a living. Problem number two, I buy the truck with a sticker that said the truck was modified with a 3 inch suspension lift. The Lift blocks are very straight forward and they masure 1 inch, and toyota tells me if I put a 3 inch lift on the truck all warratys are inmediatetly voided. But remember I bought it thinking it alreary had a 3 inch lift kit. How can I not pay for something that I Did not get? If you can help to get this resolve it would be greatly apreciated. Thanks
Reviewed Oct. 8, 2007
Our 2006 Toyota Tacoma was taken in to Jay Toyota for service on May 30, 2007. We had EGR,valves, and oil change.
Truck wasn't running right took back into Shop. No news on what was going on - called back on 6-18 and found out mechanic had been out on vacation but would call me back re: repairs.
Was told on Engine needed to be replaced. Truck was ready to pick up on 7-31-07 at 5:30 pm - On 8-1-07 took truck back in to Jay Toyota because of lack of power. On 8-15-07 said truck had been ready for two days without notification. Picked up truck on 8-16-07 after going 15 miles it was skipping so bad we had to return it.8-17-07 Customer service rep.
Gloria said they were ordering injectors - on 8-29-07 Service Mgr. Steve said they had to order a tool to put parts in. 9-4-07 Gloria said all lifers did not come in- 9-17-07 Steve said they were putting back together and going to test drive will call when ready. 9-24-07 Gloria said they were waiting for the head to come in. 10-08-07 Still no word on Truck!!!!
This truck was purchased for the company in hopes that we would have a reliable vehicle. As is has turned out it has been more of a problem than a convenience.
Reviewed Oct. 6, 2007
I purchased an 07 Tacoma this year and it has about 9000 miles on it. A few times I have gone to start my truck and it seems to not want to turn over right away, like a new truck should. Also, once after work I went to start my truck, it took a along time before turning over and then it just died.
It started right back up afterwards and made it home fine. Another problem I seem to have is that when I'm down to about a quarter tank of gas the truck runs like crap. There's hesitation in between shifting when I'm in drive, it doesn't feel like it's getting gas all the time when I want it to. Most of this occurs when I'm trying to do the speed limit which is 50mph.
It feels like it's stuck in between shifting gears. Another problem I have with this truck is that I feel it was falsely advertised on tv to show the truck going through so much damage and driving away with no harm done. I loaded some junk concrete from around the house into the back of my truck, by myself so they coulndnt have been that heavy, I slid the concrete to the middle of the bed and it dented the crap out the bed. I did not slam or try to damage my own truck I'm paying way to much for. I've done nothing but try to baby this nice looking truck but it seems as though my luck is being pushed by this investment.
I dont think Wilson Motors cares that much about customers getting thier cars fixed because they get paid no matter what by Toyota. I've complaind twice now about the same thing and they siad that nothing is wrong according to the computer and that I should wait until somthing major goes wrong. I don't want to wait for somthing major to go wrong with this truck I'm paying up the ass for. I am also not the only unsatisfiied customer from Wilson Motors.
Reviewed Sept. 27, 2007
They diagnosed my truck as needing a new head gasket. They replaced the head gasket, and on my way home my engine blew up from a thrown rod. They said it was not their problem. I paid them about $2200 for this.
Reviewed Sept. 17, 2007
I recently bought a used '99 Toyota Tacoma because of their legendary reliability. After a few months, the undercoating/paint wore off to reveal that most of the frame was rusting straight through. Most of the frame can be easily penetrated with a screwdriver, and hitting the frame causes showers of rust flakes. One mechanic told me he didn't think it would pass inspection, and another said there was absolutely nothing that I could do. This has definitely changed my mind about Toyota and their products.
Reviewed Sept. 12, 2007
I have a 2007 toyota tacoma with 9,000 miles I reported the brakes squeeling in the morning when I back up the first time they told me that's normal all new toyota truck's do that...yeah right anyhow I also reported black smoke and water sprayed all over my truck from the tailpipe that's condensation that's normal...ok well it took me to find a service bulletin on my own about the brakes they end up replacing rotors and various other thing's in the front after back and forth and fighting with them about the issue in the first place they have still not resolved the smoke and black water all over the side of my white 2007 tacoma this is so not professional and I don't reccomend anyone bring their vehicle there!!!!
Reviewed Aug. 28, 2007
3 Weeks after purchasing a certified pre-owned 2003 Toytota Tacoma from a Toyota Dealer I was traveling up an 8% snow covered road traveling at 15 mph. As the road curved to the left my truck suddenly left the roadway to the right as if it were pulled in by a rope. The truck rolled down the hill and landed on it's roof in the ditch. The policemen who responded to the accident was very confused as to how I ended up there traveling UP THE HILL.
Arriving on the scene he thought I was traveling down the hill and spun out into the ditch. But I had a man who witnessed it who was directly behind me and stopped to see if I was okay and was able to validate my statement. After 10K worth of repairs by the dealer I have been experiencing random poor gas milage. Recently I inspected the truck to find that both front calipers were heavily cooroded and were seizing and had caused the leading inner pad to wear to the metal without any wear to the trailing edge or the outer pads.
I took it back to the dealer and they replaced the seized calipers under warranty as they determined it was a defect. Now back to that accident. I'm 40 years old with a perfect driving record and have traveled the road where the accident occured almost every day for the past year without any incident. I now believe the cause of the accident was the traction control engaging on the front wheel as I was approaching the turn.
The system grabbed the front wheel to distribute the torque to the other wheels briefly and then when it was supposed to release the mechanical defect of the seizing calipers didn't allow the wheel to start rotating again, due to the low speed and the limited traction, causing me to loose steering control of the truck and sucking it into the ravine.
This type of traction control is flawed in my opinion as there is no failsafe mechanism in case of a mechanical failure like I experianced. Oddly enough, I had observed another Toyota truck a week before at an intersection who had a rear wheel seize and lost control of his truck at an intersection simply trying to go in a straight line leaving a traffic signal and was not able steer as each time he tried to apply the gas his truck just went in a circle with 3 wheels turning and 1 wheel locked solid.
Reviewed Aug. 22, 2007
I have a 2006 Toyota Tacoma that i purchased new. at just over 40,000 miles the pressure plate assembly broke.Toyota refused to warranty this part.I had a local transmission shop repair my truck using genuine Toyota parts. When they recieved these parts they called me to tell me the parts were different than the parts removed from my truck.I then found out Toyota changed this part # inline on 2006 Tacoma's. I have found sevaral complaints on this part and i believe Toyota redesiged these parts to fix a problem and never issued a TSB.
Reviewed Aug. 2, 2007
I purchased a 2001 Tundra new. The truck is now at 49K miles and the brakes have been replaced three times. after about 3 to 5 thousand miles of light driving, they begin to chatter when applied lightly. The chattering gets progressively worse that about 10,000 miles on a new set of brakes, you experience significantly reduced braking ability when braking while going down a hill.
Reviewed July 22, 2007
I have a v-6 toyota t-100 truck. The headgasket went. Toyota said that the truck already had a recall on my truck and the gasket was replaced. Now they could not do anything for me. I had it repaired for half of what Toyota quoted.so far the repair has held up. Now I found out that there was a second recall. I contacted Toyota headquaters by way of email for a reimbursement of my $800.No response. I have been a longterm customer of Toyota and in the past would always be telling everyone of their great product.
Reviewed June 15, 2007
I purchased a 2007 Toyota Tacoma 4X4 Quad Cab..beautiful truck. The first of five incidents occured when I was in Chicago. Stopped at a traffic light behind another vehicle, with my foot on the brake, the truck lunged forward almost striking the vehicle in front of me. When I returned home to Tennessee, I took the vehicle in to have it checked.
They told me they could find nothing wrong with it. About a month later, I was stopped in the driveway of a BP gas station waiting for traffic to clear on the main road. With my foot on the brake, the rear wheels just out of nowhere, began to spin at a high rate of speed. I had to press so hard on the brake pedal to keep the truck from going out into the road. It still wouldn't stop so I turned the vehicle onto the shoulder to avoid going out into traffic. I let that incident pass as bad as it was.
About another three weeks after that, I was heading home on a winding, hilly road. There was a van in front of me about 200 yards. As I approached a sharp turn at the bottom of a hill, just before the hill started upward, I tapped the brakes to slow down. The truck again took off at a very high rate of speed. I could not stop it or control it. Almost striking the van in front of me, I crossed over a double yellow line on a hill (putting my life at risk) and finally, after about another 1000 yards, got the vehicle under control.
This time I took the truck back to the dealership service department and once again, they could find nothing wrong with it. They told me they would have to be able to recreate the problem before they could fix it. I told them it happens sporadically and it could happen the next day or next month or who knows when. Sorry, I was told, but we can't help you. I then contacted Toyota of America and spoke with a corporate regional manager. He told me the same thing... until they could recreate the incident, they could do nothing for me. (By the way, I was told by corporate that they would have a factory representative meet me at the dealership to look the vehicle overe).
To this day, I have never been contacted by anyone from the factory and I reported it to them over a month ago). About three weeks ago, I turned onto a ramp to enter a highway and tapped the brakes to slow down going around the ramp turn. Again the truck took off on me at a very high rate of speed. I brought the truck under control by the time I got on the highway. Luckily there was no traffic on the highway at that point.
I again called Toyota of America and was told there was nothing they could do. I tole them that they could not afford to keep this vehicle on the road because eventually someone, either myself or someone else might be seriously injured or killed. Again, nothing. Finally, returning from the VA hospital in Nashville, TN, I was driving northbound on the I-24. It had just stopped raining very hard and the road was wet with a drizzly rain. I was in the right shoulder lane when a small vehicle in the lane to my left attempted to move into the right lane.
Realizing I was right there, the vehicle moved back into the left lane. By then. however, I had tapped the brakes to prepare to prevent crashing into the car if it did come into my lane. You guessed it, the rear wheels began spinning at a very high rate of speed, only this time, the rear end of the truck spun very rapidly to the left and I was unable to control it in the rain and on the wet pavement. The truck crashed into the embankment just off the shoulder. I skidded along the embankment for about 60 feet seeing nothing but bushes and trees.
The truck then hit a rut and went airborne for about 35 to 40 feet and landed on the paved shoulder on the roof of the vehicle. The truck then rolled over about three or four times and came to rest on the left (drivers) side of the vehicle. The truck waa a total loss and smashed so badly that onlookers that stopped to help, could not believe that I had survived the accident. I was taken to a nearby hospital with neck and shoulder pains. Luckily the seat belt held me in place in the seat. Fortunately, I did not hit any other vehicles and I was not killed. I suffered and still do, neck and left shoulder pain. After being released from the hospital, I went to where the vehicle was towed to.
When I saw the damage, I couldn't believe my eyes. I was a police office for fifteen years and saw many accidents not even as bad as mine and there were fatalities. I was one of the lucky ones. I wish you could see the photos of the truck. After four similar experiences, the same problem each time, and NO HELP FROM Toyota of America, the truck finally did what I expected it would eventually do. I have not yet reported the final incident to Toyota of America because I am considering a lawsuit.
I loved that truck and I was planning on getting another one but after reading all of the incidents described in this site, I'll be looking elsewhere. I too thought I would get a Toyota because of their great reputation and the fact that they will last forever (I know people that have over 200,000 miles on their Toyota trucks). I doubt if I will let that sway me into purchasing another one.
The bottom line is, Toyota of America just plain DID NOT BELIEVE ME and the end result of their ineptness and dismissing my repors of problems, led to an accident that could have very simply been fatal. I was one of the lucky ones. I wonder how many more of this same problem exist out there and Toyota of America is dismissing it because they don't want to admit there is anything wrong with their vehicles.
Reviewed June 7, 2007
I drive a 2001 Tacoma. I was helping my sister move and about 10K worth of her belongings were in the back of the truck. We went into the apartment complex to pick up her new house keys and came out to see the fire department extinguishing my truck and her belongings. The fire fighters on the scene said the fire started in the tail light. I took my truck to the body shop at the Toyota dealership in the automall and they refused to help me. I went to the service department and I asked them if there have been any recalls for my truck and they told me no and that they could run a diagnostic which I was to pay for, but the manager of the service department told me he was going to tell the mechanics to report back that there was nothing wrong and I must have caused the fire. Here's the kicker, so to speak. Last week the same thing happened to a coworker. Toyota is refusing to acknowledge her damage either.
Reviewed May 27, 2007
I have a 98' Toyota Tacoma 4x4. To my amazement both rear leafsprings broke ! I have never had heavy loads in it and drive it on decent roads. Has anyone else had this happen ? I beleive this is a dangerous defect that should be addressed by Toyota .Your responces would be greatly appreciated.
Reviewed May 25, 2007
My 2003 Toyota Tundra 6 cylinder had 62,000 miles on it when the engine blew (thrown rod). I had kept the oil changed regularly in it, and it was out the warranty period. However, I think that this should not happen on a Toyota that has been properly maintained. The dealer service department said it would cost over $4,000 to have a rebuilt engine put in it. I feel this is something that Toyota Motor Co. should take care of because to me it is obvious that this was a defective engine. Toyota has had complaints about some of their engines lately, and I would like some assistance from them in covering the financial cost of replacing the engine.
$4,300 to $4,900 engine replacement cost.
Reviewed May 12, 2007
Bought a new 2007 Toyota Tacoma on 04/24/07. On 04/28/07 the vehicle would not start. I called dealership but no one would answer the phone. I left a message stating I had a new vehicle that would not run and I was stranded away from home. No one from dealership would return my phone call. With the help of my father, we were able to get the truck running.
For the following week, there were no service issues and the truck ran reliably. On 05/09/07 the truck failed to start again (~1500mi on the odometer). This time, I had to have the truck towed into the dealership. Note, a follow-up call was never received from the dealership after the initial incident. After waiting 4 hours in the service lounge I was told they did not know what was wrong with the truck.
The decision was made to replace the ECU. It was then found out that the ECU was on back order with no projected date of arrival. I was given a economy class rental car and told to call back the following day. Followed up on 05/10/07 and was told still waiting for part. Followed up again on 05/11/07 and was told You will not have your truck this weekend. Asked about the term os the rental car and was told You will have the rental car as long as I say so by the service rep. Situation is same as of today, 05/12/07.
Reviewed April 26, 2007
Purchased new Toyota Tacoma in 04 the month of August and bought the extended warrenty for 100,000 miles, at about 65,000 miles truck started knocking on cold starts when put under load would quit when warmed up, dealer and Toyota said they would fix it but I would have to pay to pull engine apart aprox. 1250.00 dollors if they could find problem would fix it, if not i would have to pay for taking it apart and to put it back together. The 995.00 dollar Extra Care is worth about the value of the paper its printed on. Dont buy a Toyota or the Extra Care unless you like getting ripped off
Reviewed April 17, 2007
The fly wheel came off while driving my 2003 Toyota Tacoma Prerunner.
When the fly wheel came off, this caused a chain reaction. This smashed into the front of the transmission, which in turn forced everything back causing the drive shaft to come out, which in turn punched a large hole in the gas tank. It is amazing that the truck did not catch fire.
The fly wheel should not have come off. The mechanic I used to repair the truck said he had never seen damage this bad unless the vehicle had been in a wreck. The people I talked to at Toyota said there was nothing they could do, as the truck was out of warranty. I also contacted the fly wheel manufacturer, but never received a response. With all the damage that took place, as well as gas and transmission fluid pouring out, it is amazing that I am still here to write this complaint.
Reviewed April 5, 2007
My paid for 2001 Tacoma with 60,000 miles has engine noise that has been classified as piston slap. Over time it has gotten much worse. The truck is out of warranty now and embarrassing to drive out of my neighborhood in the mornings due to the noise when cold. The noise subsides significantly when warm but is still present. I am very meticulous about the cleanliness and maintenance of my un-modified truck. Dealer never wanted to do anything about it as it runs fine. I think it is ridiculous.
Reviewed March 20, 2007
Why does the gas pedal stick when the engine heats up? I have cleaned the throttle body over and over,I have also tried to loosen the spring on the pedal, The brakes have been a problem since I purchased the truck,even after being replaced. I drive about 50 to 70 miles a week, And I have never been in the woods with it. I'm scared I'm going to break it...
After the engine warms up, rather quickly I might add, the gas pedal is so wierd, it works somtimes, and then it does't. I have to tap on it to get it going. Sitting @ a red light one day,and I pulled rather close to the vehicle in front of me, not thinking I pushed the pedal and came really close to hitting the guy, I have to admit it startled me a bit... WHATS UP TOYOTA?
Reviewed March 19, 2007
Vehicle I purchased new on 10/06/06 has been recalled as of 1/19/07. Toyota Tundra pickup (2006). Unfortunately they don't have the parts and the vehicle is unsafe to drive. I feel at least I'm intitled to a loaner, while the parts are on backorder. Actually I understand the parts are available but Toyota won'r release them ???????//same problem ?????????? I've discussed this with both Toyota and the dealership from which I purchased the truck. I've received no satifaction from them.
Reviewed March 19, 2007
My wife was driving our grandchildren to gymnastics in our '99 Toyota Tacoma. She pulled into the parking lot and went to turn off the engine; however, the truck just kept running. Startled and confused, she finally put the truck in gear and popped the clutch. The truck engine stalled and smoke was pouring out of the engine compartment. She called me and when I arrived approximately 10 minutes later, I crawled under the truck and could see noticeable heat damage around the starter and clutch housing.
I had the truck towed to our local Toyota dealership. They informed me that the starter and complete clutch had to be replaced. This truck has 35,000 miles on it and has been regularly serviced since we purchased it.
The dealership could not explain what had gone wrong. I looked at the replaced clutch, pressure plate and throughout bearing. None of which showed signs of excessive wear, however, all exhibited discoloration from excessive heat. T
he starter motor was in the same condition. Since the vehicle was older that three years, none of the $1427.75 was covered by warranty. I called Toyota and filed a case complaint and requested an explanation as to what went wrong. They indicated that they had no similar complaints and since the vehicle was out of warranty there was nothing they could do.
Reviewed March 16, 2007
1999 toyota tacoma frame broken at rear spring mount toyota said it is no longer under warranty. would not give any assitance
1999 toyota 4x4 not driveable
Reviewed March 14, 2007
I have a 2002 Tacoma 4x4.Since I purchased my truck I have had a water leak. Whenever it rains or snows, water develops under the drivers side floor mat. I brought the truck to Gateway Toyota while under warranty where I bought the truck.
They said they fixed it. However after about a year it seemed to leak worse. This time my carpeting developed mold and needed to be replaced. They again said they fixed it and replaced the carpet, all covered under warranty. And both times I noticed how they fixed it.
They sprayed undercoating onto the fire box area behind the engine.
It doesn't take a brain surgeon to realize that after expansion and contraction from heat and cold the undercoating cracks and thus leaks.
So Now for the third time I have a leak that Toyota refuses to fix without me paying for it because now the warranty has expired.I feel they just put a band aid on the problem, received money from Toyota to fix it and now they say it's my Problem. I have owned 5 Toyotas but never again. 2 weeks ago I purchased my first Honda.
Reviewed March 13, 2007
I have taken my 1997 Tacoma 4x4 back to Toyota 3 times. They have removed Carbon, freed up brakes and the last time I took it they said my Clutch is 60% gone and said they found nothing wrong with anything else. Of course they did not drive it like I asked them to because I reset my tripometer and they drove it 10 miles. They said I do not drive it enough is one of my problems.
The problem I am having is similar to some of the people that say their engine shuts down or misses. My truck with 65,000 miles, misses and the engine balks or shuts partially down all the time. I can be going 5 miles per hour and it kinda jerks like I don't know how to drive a stick shift but it is not the clutch it is the engine. Also at any other speed, the engine cuts down like it is going to stop but doesn't. Toyota says there is nothing wrong with it but I took it to another mechanic and he feels the problem but has no idea what the problem is. I have spent about $400 so far and nothing has fixed the problem.
I don't know whether to get a tuneup, computer changed, new clutch or what. By the way the clutch feels fine to me and the second mechanic. I really had planned on keeping this vehicle for a while until this happened. I don't think I will be able to sell it like it is unless I give it back to Toyota since they say there is nothing wrong. They should not take off from the trade since they say there is not a problem with it. I saw similar problems on your website, so I would like to know what fixed their problems and I can suggest to a mechanic so they can fix it?
It is 10 years old and looks like new on the outside but I also have the rust underneath. From the outside and interior it looks great. I have had many of the problems on your website like the squeky clutch pedal. The bushings had to be replaced or basically the pedal and mechanics had to be replaced. That cost about $300 as I recall. Please advise if you can help.
Reviewed March 9, 2007
'99 Toyota Tacoma - the starter motor did not disengage. I didn't know what was happening, and had to stall it in 5th gear to look. While looking smoke started rolling up from inder the manifold. I hurried to disconnect the battery. The starter had to be replaced. Examination showed the solenoid driven plunger had jammed. As there is no means of regular maintenance of this item there was no practical way to avoid the problem and its many potential catastrophies, including burning up the entire vehicle.
The initial flaw and overheating of the starter and wiring required towing and starter replacement at a total cost of $389.99 and five days lossof use of the truck.
Reviewed March 8, 2007
I WAS ALMOST KILLED WHEN THE WHEEL AND AXLE FELL OFF MY TUNDRA!! The day before I called and describe the steering problem to the service dept. I described the symptoms of the balljoint defect exactly, even though I was not aware of the recall.
They never told me anything about it. The very next day the wheel fell off and threw me into oncoming traffic. By the grace of God I lived. Toyotas still isn't telling people.
After the accident I researched the truck and found the recall. I was livid. The very next day they said my truck was ready!! They picked the axle and cv joint up after it had been dragged 100 yards and stuck it back into the transfer case!! I know it sounds like I'm making this up but its true. I am shocked and disgusted by this company. People are going to die if this isn't fixed.
Reviewed March 6, 2007
2006 toyota tocoma LB, 4x4 4 door . My brand new truck bottoms out . It has shell on the back installed buy dealership. The rear springs are not strong enough to drive down the road with as little as 100 lbs in the bed .
I complined about the problem and they put new leaf springs on . didn't do a thing still bottoms out on all bumps in the road. Can you belive it, a brand new toyota 4x4 truck bottoming out.Help my truck sucks !!!!!
Reviewed Feb. 16, 2007
Ihave a 2001 tundra that the transmission went out going along the highway. I took to tranny shop before the tranny stop working all together. The shop diagonic as the defective overdrive / planetary gear.I contacted Toyota they said that they never had any problems with their transmissons.
To rebuild the tranny is too expensive for me to pay. So i had to find a used one to repair my truck. there no guarantee that the used tranny want go bad. Thanks TOYOTA FOR YOUR GREAT PRODUCT
Reviewed Feb. 8, 2007
I have a 1998 Toyota Tacoma Xtracab 4x4 v6 with 75,000 miles. I don't bring this truck to the dealer as I do all work myself or by my own mechanic. About 2 years I noticed things were getting rusty underneath the truck.
I tried taking care of this myself by using POR 15 and various products from NAPA, none of which I thought did a very good job, so I finally setteled on painting the entire undercarrige and frame with Rustolium.
After one year I could tell that nothing had been accomplished, the rust was continuing under my paint job. Later I did a brake job and when putting the truck on jack stands the jack that comes with the truck ended up going right thru the bottom of the frame.
There is no way to repair the frame as rust is everywhere, inside and outside. Other than rust and corrosion I have had no problems with this truck, only scheduled maintenance.
Reviewed Feb. 5, 2007
I had bought a 2002 toyota tacoma from a second hand dealership and had been driving it to about 45 or 50 thousand miles when i noticed that in rainy wheather the truck was hard to handle to the point that it would break traction in the front end even at very low speeds.
So my wife and i were going to KY for Christmas and it lost traction almost sending us into oncoming traffic at that point i decided right then as we hit the next exit to put new tires on the truck thinking the tires were the whole jest of the problem.
About 3 weeks go by and my wife needs to go back to KY for family related issues and returning back home she enters into a little bit of rain and turning into an off ramp she spins the truck around hitting the guard rail.
Reviewed Feb. 4, 2007
My 2000 Tacoma 4WD would intermittently shut down during hard acceleration. I was almost killed attempting to pass another vehicle many times. Toyota dealerships charged me a lot of money before actually fixing the problem. This was wrong with the vehicle from the day I drove it off the dealership lot in July of 2000. Everyone including Toyota Corporate knew about it and milked me like a cash cow instead of repairing it under warranty like they should have.
I drove this vehicle for 96,000 miles in this condition before they finally fixed it at my expense. When I would call Toyota Corporate they would laugh. I purchased a new Toyota Tundra 2005 in September of 2004 because I like the product. The Corporate people aren't woth two dead flies. Now I got a notice about the ball joints in my 2005 Tundra. How much will Corporate Toyota charge me again for their mistake? Time will tell.
I will never call Corporate Toyota again for any reason. Never will they humiliate me like they did with my 2000 Tacoma again. Great company, stinky CEO's!
Reviewed Feb. 3, 2007
I drive a 1995 Tacoma 4X4. The driver seat belt does not retract. The Passenger side does this on occasion. I have been to multiple salvage yards to replace the item, but all trucks have the same malfunction of seatbelt. It is my op9inion that the seatbelt sholder outlast the vehicle. This is a saftey issue. Have contacted toyota and they say that since the vehicle is out of warrenty that are not responcible. It is a toyota and I see most if not all have the same problems. Internet car forums have similar complaints. Toyota must make their vehicles safe and I feel I am due at least a great reduction in proce of a new seatrbelt due to the defect.
Reviewed Jan. 25, 2007
2002 toyota tundra 4x4, four wheel drive actuator motor failed causing gear damage in the transfer case, requireing replacement of the entire transfer case at the cost of about $3500. the four wheel drive on this vehicle was rarely used and only in town on icy or snow packed roads, never abused .the failure happened in my drive way. the truck had 55,000 mi and the 60 month warranty period had expired by one month. needless to say I'm feeling ripped off as this was obviously faulty equipment and not a result of over use .
Reviewed Jan. 22, 2007
The check engine light on my 2002 Toyota Tacoma pickup illuminated at 39,000 miles. Poway Toyota diagnosed the problem as an Oxygen sensor and the cost to repair would be over $300. They further stated that they would not stand behind the repairs. Anecdotal evidence indicates that this is a very common problem with this vehicle and John Capponi at the Poway Toyota service department admits that the Oxygen sensor is only good for a couple of years.
My complaint is that if Toyota knows that this component is good for just a couple of years, shouldn't they disclose up-front when the vehicle is purchased that there will be an additional maintenace cost of over $300 within the first couple of years of ownership just as they disclose that the timing belt will have to replaced at a recommended mileage. I've purchased several new Toyotas from this dealership over the years and am sorely disappointed in their response to this problem as well as to Toyota's response.
Additionally, I've read several newspaper articles recently about how Toyota's quality may be slipping. I discarded the articles realizing the presses propensity picking on the top dog. After this unscheduled maintenace cost of over $300 however, I'm beginning to wonder if there isn't perhaps some credibility to the number of complaints that are being logged. Add mine to the list.
Reviewed Jan. 19, 2007
My 2003 Toyota Tacoma engine (3.4L V6) blew 2 weeks with only 80,000 miles. I have an excellent service record. I'm not sure if it has to due with this sludge build up incident or not. I was on the freeway and the tires were slipping, the RPM's went up momentarily, I lost control of the vehicle...and I swerved off the road...the engine blew. Will my insurance cover this?
Toyota of Cerritos service center quoted me $5,200 to put in a used engine, or $9,800 to rebuild my engine. They said I blew a rod and it went through the block of the engine. Please help or respond if there is anything I can do.
Reviewed Jan. 17, 2007
I purchased my used 2002 toyota tacoma prerunner limited edition ext. dbl. cab 4dr. The red color paint on the roof and some of body, was badly peeled off. I didn't notice how badly the roof paint was peeled off, until my sister showed me. It looks like the paint bubbled up and peeled. DMV. told me it was not a salvage vehicle. The toyota dealership I took it to here in Salinas Ca. told me it has the original paintjob. It's only been 5/6 months since I purchased this truck now almost the whole roof looks a rusty or white color.
I need to know if You have heard of any similar cases. Is there anything I can do if it's a factory defect? Someone in your list of complaints said he hates his truck, because of the rattling of the dash board. The dash board in my truck has a noticeable, annoying rattle, I can't figure out what is rattling everytime I hit any little bump on the road. I sometimes think something is about to fall apart soon.
I still owe about 18,000 on this vehicle I shouldn't have to buy it a new paint job yet It's a farely new truck, I can't afford it. I hate for it to look the way it does considering the amount I am paying for it
Reviewed Jan. 11, 2007
My (used) 2002 Tacoma 4 cyl. 4 w/d has recent engine noise(mechanical)when vehicle is first started. This noise was not noticable unless it's driven immediately upon starting. After the truck warms up, the noise isn't obvious other than a insignificant (??) miss in the engine. Questioning Mech. friends & their observations, this tends to sound like a clogged pushrod problem possibly a result of engine sludge.
This is 2002 only has 54,000 mi. on it. I change oil & filter in all of my vehicles on a 3mo. 3,000 mi. cycle and I only use Synthetic Motor Oil. I changed oil immediately upon purchase of this truck and saw nothing unususal, heard nothing unusual. About 1 month later I was detecting this problem. I live about 30 mi. from any Dealer, I'm single and do all of my oil changes at home. I'm the owner of 3 Toyotas, my first being a 1996 Tacoma 4 w/d. I bought this with 19,000 mi. in 1997. I've always changed oil religously and currently have 198,000 mi. with no engine problems. My 1997 4-Runner has some oil burning however @ 185,000 I'll accept this. However the 2002, having this mechanical engine noise is not normal for this milage.
Reviewed Jan. 10, 2007
My wife and I were driving down the Highway about 45-50mph and Right Front Ball Joint came apart we did a 180 crossed the other lane slammed into one power pole,I could not gain control Right or Left the 1998 Toyota had just been checked front to rear at 97000 miles I personally told the same Mechanic that had worked on my Truck from Day One at Springhill Toyota to make sure all of the front end part's and everything was in good working order because my warranty was going to run out at 100,000 miles.
He told me we never have any problem with front end part's at 104,000 mile's we crashed,the cause of the crash was a separated Ball Joint thats what the wrecker service said and also Billy owen's Paint and Body Shop,I had the Ball Joint's Removed and still have them in my possession Toyota would not take any blame this Truck was very well kept up and never used offroad.Toyota Tacoma 4X4 SR5 Extended Cab.
Reviewed Jan. 9, 2007
I have a 2002 Tacoma which for the most part has been great for the 64K miles I have on it. I have however had my share of difficulties with Toyota as I found that the idle goes wild in the morning.
They told me the Air-Dam was probably dirty and the sprayed some stuff into the throttle body (whatever all that means). Still does it and truck is now out of warrenty. The clutch sounds like an old screen door. They charged me $70 to diagnose the problem and the fix? Spray some stuff into the trans housing around the clutch shaft. I have since read this is not an unknown problem.
Still does it so I have them spray stuff in there every oil change. I found my power steering pump empty one day after an oil change. I guess now I need to look for the pin point leak as someone else on this site notified us of. Again for the most part it has been a great truck but back your product folks. These problems are not mysterious they are well known. So fix it and keep that great reputation going.
Reviewed Jan. 3, 2007
I have a 1999 Toyota Tacoma,95k miles] and the frame has rusted through so it would not pass inspection till I repaired it. I checked and this is a common problem with this truck for several years.I contacted Down East Toyota, Wilson St. Brewer, Maine and was told by Herb Davis, Service Manager, yes this was a problem they were aware of but there was nothing they could do.
Toyota has sence changed thier frame set up in an attempt to prevent this.This vehicle has been in for the dealer upkeep, and been garaged kept sence new, not abused off road or in any other way,can you check this out and get back with me?
Everything else works on the truck it just doesnt have a reliable frame as it is.
Reviewed Jan. 2, 2007
Bought a 2000 Toyota Tundra that my stay at home wife used to go to the store and take kids to school. Got a letter from Toyota asking us to see them IF we were having brake problems, and back then we had about 7,000 local miles on the truck and had no problems. At that time we hardly ever took it on the freeway and had no problems.
Later on as the kids started growing up and we started going on vacations we did notice bad brake vibrations, and took the truck back to the dealer. They informed us we had the same problem everyone has, but refused to do anything about it because by then we were out of warranty. They expect us to pay the thousands it will take to correct this factory design defect, (even though they admitt they would have fixed for free if we had brought the truck in under warranty).
I feel cheated and abused. If people crash becasue they can't afford to fix Toyota's design problem, I hope they sue the heck out of Toyota for not standing behind their truck's safety equipment.
Reviewed Dec. 27, 2006
I bought a 2007 Toyota Tacoma double cab, V-6, Off Road Package truck November 30, 2006. After driving the truck only two weeks, I noticed that the power steering pump was making a horrible sound whenever I turned the steering wheel when it was parked or driving at a low rate of speed. I took it to the dealership and they notice that the power steering fluid was extremely low so they filled it up and could not find a leak. Within a few days the problem occured again. This time, the dealer so that there was a pin point leak in the power steering rack. The part will take some time to come in so I will ultimately have to visit the dealership three times over the power steering problem when the truck only has 2700 miles on it.
Reviewed Dec. 16, 2006
I have 2006 tacoma crewcab 4wd that has had a sound of an exhaust manifold leak since I own it. There was a TSB on certain tacomas but mine didn't fall within the vin range but the dealer I_5 toyota got authorization to replace the driver side.
When they did it it quieted it down about 60%. I then requested the passenger side be done since this should alleviate the problem. They refused saying it wouldn't fix it. The district service rep called and said that's the way it is and yours sounds just like the others on the lot. She didn't even drive it. She refused to replace the other side even with the existing service bulletin saying mine had the updated manifolds.
Well if they did why did changing the one side make such a big difference? I called toyota customer service and they said if that was her position then they couldn't do anything. Two dealerships have acknowledge this problem and have had numerous complaints. Supposedly Toyota is working on a fix. I think it is wrong that half a repair which seems to have had a good result was done and toyota's refusal to complete the repair is terrible customer service. My next step is to write Jim Lentz at toyota in California.
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Reviewed Dec. 11, 2006
I have a 2000 Tacoma with 120,000 miles, and my 2.4 was just diagnosed with a burnt exhaust valve,just as many other Tacoma owners have reported here and on numerous internet blogs.This is ridiculous, and will cost me 1/3 of what I paid for the truck brank new to repair.
Reviewed Dec. 7, 2006
I bought my 2006 Toyota new in November 2005 and paid cash. Toyota Tacoma 4-wheel drive 4 cylinder engine 5-speed manual transmission access cab. Fromthe very begining when starting the engine on a cold morning the engine revs as high as 2,000 rpms. And when shifting from 4th to 5th gear the engine free winds uo to as high as 3,500 rpms. I am told this is normal by Toyota representatives via my loca dealer.
Starting and engine when it's cold the viscosity of the oil is extremly thick when cold and until it warms up just a little the lubrication to the engine is very damaging with unusually high rpms. Shifting from 4th gear to 5th gear when the engine is free winding and the clutch is disengaged this will damage the clutch plates and they will have to be replaced prematurely. Especially when towing anything. And this could be considered a safety matter. If the clutch is held engages for a bout 6 to 8 seconds the rpms will slowly drop to near normal.
Reviewed Dec. 6, 2006
I brought my 2006 tacoma in for oil spray rust proofing and paint touch up silver pck detailing and supply install window viser drip black plastic.first cracked winshield they say it was there all ready not true.they did not ask any staff about the 6 crack.second the interier clean up was a joke. seats have stians the inside windows were not touch at all the out side was only about 90% clean.third the4wind rain visers 1is flaping in the wind not installed proper this all cost me $1001.99 plus i have to get new windshield $ 300 to 500.
Reviewed Nov. 27, 2006
I purchased a new 2000 Tacoma in mid-summer of 2000, 2.7 liter, SR5, 4WD. I noticed what I believed to be, valve-rattle when accelerating from a complete stop, (for a split second) and then it would subside after further acceleration. When the winter months approached I noticed, valve-rattle for at least two minutes after initial start. If I did not let the engine reach normal operating temp. before taking off the engine would make a loud knocking noise. I returned it to the dealer, (Brunswick Toyota in Brunswick, Ohio) on 9-6-2001 to check it out.
I was told it was normal and what I was hearing was, piston slap which I have never heard of. Mind you, I spent 6 years in the USMC as a Ground Support Equipment Mechanic and had worked on every type of engine manufactured. Never in my life have I heard of such a thing and I immediately attributed it to a problem of inadequate lubrication into the upper cylinder head of the engine.
Time passed into another summer and I tried to ignore it even though it bothered me. When the weather changed once again into the winter months, (2002) the vehicle began to act up again and of course, I returned it to the dealer. I was then told that I should use a higher octane fuel, (I had been using 96 octane which was what the vehicle was rated for by consumer reports and the manufacturer.) So, that's a no-brainer, I was brushed off again.
I originally purchased this vehicle because of the high ratings it was given for dependability and durability as long as one kept up with the preventive maintenance. It was not used for towing or plowing or abused in any way. In fact I babied this vehicle from day one because I intended do drive it into the ground as, I was tired of having a monthly payment.
After getting no satisfaction from Brunswick Toyota, I particiapted in the arbitration process involving the NCSD. Of course they found in Toyota's favor because, (in their opinion) I failed to offer adequate proof for my arguement. Needless to say they did not send out a rep. to varify and/or evaluate the legitimacy of my claim, (as they should have done) but, are not obligated to.
After all this was said and done I was notified by Brunswick Toyota that because I had the complaint on paper, should the engine ever take a dump, there would be no problem in getting it repaired at no charge to my good self. Several weeks ago I pulled into the parking lot at work and the vehicle took a dive. I lost the power steering and was sure it was simply a metter of replacing a belt and/or the pump as I had racked up about 89,000 miles on the vehicle.
I had it towed to the nearest Toyota dealer, (Metro Toyota in Ohio) and was expecting a pretty small bill however, the maintenance rep there notified me that the engine took a dump. Needless to say, I was not surprised as, I had suspected the engine was not receiving the proper lubrication in the upper cylinder head from the start. Metro Toyota came back at me with the crankshaft bolt broke and in order to repair the vehicle it would cost well over $4000. Excuse me but why does a crankshaft bolt fail? Especially when the vehicle has not been used and/or abused.
gave Metro Toyota the go-ahead to repair the vehicle because I needed it to get back and forth from work. After writing Toyota they came back with the excuse that because I authorized the repair of the vehicle I basically admitted that the engine failure was due to my negligence and/or excessive miles. Excuse me but the last Toyota I had I got 300,000 miles out of. Anyhow, I contacted my lawyer who suggested I contact the Attorney General, (which I did.) He of course sided with Toyota after receiving their b.s. response stating that the failure of the engine was not due to my previous claim.
What amazes me is that there are numerous complaint's posted on the net here dealing with the same sort of complaints. Yet, it seems that Toyota continues to get away with this sort of nonsense of not standing by their, suppossed loyalty to their customers. Their recent response to their engines retaining sludge being a no-brainer. They fessed up to it however, closed the window on how long they will accept claims due to the same. Personally, I will never purchase another Toyota as long as I live and will do everything in my power to steer both immediate and extended family members away from considering doing the same.
Reviewed Nov. 16, 2006
This is the second complaint I have contacted you about. The first involved the crank shaft in my 1996 Toytota Tacoma. After that the harmonized balancer. Four days ago the fly wheel broke. Everyone I've spoken to, including all machanics and Toyota Corporation has said these problems are highly unusual for this model, year and vehicle. I have been extremely diligent with the maintenance and upkeep of this vehicle. It looks and runs like new(most of the time). I think the engine of my truck was flawed from the start and the dealer(Atlantic Toyota of Lynn, Mass)who sold it to me knew from the begining. I have to get at least another year or two out of it, but once I start to seek a replacement I don't know which brand to switch to, if at all. They're all potential financial black holes, new or used.
Reviewed Nov. 1, 2006
Had my 2002 Tacoma in five times for a rattle in the dash. It is rattling worse than ever but, now it's out of warranty and they won't fix it. I've also gone through four sets of brake rotors and two sets of brake drums. I hate my truck!
I have spent over $900 on my brakes and they still don't work properly.
Reviewed Sept. 30, 2006
2001 Tacoma clutch spring and bushing replaced in 2004. Has been bad and getting worse. Went to have it repaired and told service advisor exactly what the problem was and had historical data on their computer about previous problem with clutch bushing, and he charged me $97 to diagnose and wanted $350 to fix it again.
Reviewed July 27, 2006
On July 20, 2006 while driving to work in the morning, without any warning, my Toyota Tacoma Double Cab TRD 4wheel drive truck engine rod broke. I immediately got to the side of the highway and called for a tow truck, which I directed to the nearest Toyota Dealership Service Department. The CHP Freeway Service Patrol truck arrived first, and visually inspected the fluid draining from the bottom of my engine and said I blew my transmission because the fluid was transmission fluid. The AAA truck arrived minutes later and the driver said the same thing, Looks like you blew your trannie.
When I got to the service center, the service attendant also stated that he thought my front transmission blew, but when he started the engine it was obvious that the rod had blown and he immediately changed his opinion about the kind of fluid that was draining from my vehicle, directed me to the service representative, Doug Sullivan, who wrote up an estimate of $6500 to repair the motor. Later that day Doug called and confirmed that the motor needed repair because the rod broke and needed to replace the short block, the rod and piston.
The next day, he indicated that the repair would need to include valve replacements and as long as they were in there, they should replace the timing belt and a few other things that would be due at my next scheduled service. The estimate now was up to $8,200. I had just completed a 75,000 mile Service; my mileage at breakdown was 79,405 miles. I purchased a 7/75,000 extended warranty when I purchased the vehicle, which they confirmed they could not apply to this problem.
I inquired about what could have caused this to happen, given that I have faithfully changed oil and completed all suggested service maintenances. I also requested Toyota to cover the costs of this repair since it is not a result of neglect on my part and unreasonable for a rod to break at 79,405 miles unless there is a defective part.
Doug did request relief for my bill and Toyota paid 50% of the parts, and required the dealership to pick up 25% of the labor. In the end, my bill was $5,238.58!! I am registering this complaint because I believe Toyota should cover the cost of the repair, because the repair mechanics indicated the engine was very clean, well maintained and could find no reason for the rod to break. We requested Doug, with whom I have no complaint, to contact Toyota Corporation and speak on our behalf.
He agreed to save the parts for a Toyota Engineer to examine... that he comes about twice each month. I'm still waiting. The cashier was inappropriate. Her comment to me was congratulations, you have the highest bill today! Not funny. It will take me a very long time to replace the $5,238.58.
Reviewed July 1, 2006
Broken crankshaft pulley bolt on a Toyota 2004 Tocoma with just over 62,000 miles.
Reviewed Oct. 25, 2005
I bought a 2005 Tacoma. The fender brackets all broke due to what Toyota has said was To much mud While I was waiting for them to decide how to fix it, the fenders started cracking. Toyota Canada has said that they will not warranty the problem. So I now have a 2005 Tacoma that I have to spend thousands to fix. I bought the Off Road edition because half of my traveling is on gravel roads. It's crazy that an Off Road truck can have too much mud. How come they don't show that on their commercials?
Reviewed May 8, 2005
I bought my 2000 Toyota Tacoma from my brother in Sept. of 2003. One year later I had to have the rack and pinion replaced.
The damage was also felt in my pocket, a hefty $1,200 was paid for the fix. The mechanic said that at any time, the defective part could have snapped. I guess $1200 isn't a big price to pay for my safety. I have been researching other complaints from tacoma owners and have found quite a few with the same defect.
Reviewed Jan. 3, 2005
I was in a Toyota Tacoma 2004 that spontaneously caught on fire on August 30, 2004. In the truvk bed were $25K-$35K in personal items. I was on my way to the airport. The boxes in the truck bed contained items being transported to Hawaii for a move there.
Friend lost entire truck plus truck usage $17K+ I lost at least $25k-$35K in personal items: computer, printer, scanner, ($4K) clothes (approx $5K), shoes and purses (approx $2K), jewelry ($3K), resources for new business in Hawaii, book I had written, two songs, and so forth. I came to Hawaii with the clothes on my back. The items that were burned up were to help me make up financially for taking a $25K drop in salary to be close to an ailing, hospitalized mother. Am now seeing a psychologist and psychiatrist. Very traumatized financially, socially, and economically.
Toyota Tacoma Company Information
- Company Name:
- Toyota Tacoma
- Website:
- www.toyota.com
