
Toyota Tacoma Reviews
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About Toyota Tacoma
The Toyota Tacoma is mid-size pickup truck. Read more Toyota reviews to learn about other models.
Toyota Tacoma Reviews
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Reviewed Oct. 31, 2021
Bought a brand new 2021 SR5 Tacoma. It has had transmission problems since 900 miles. I noticed rough shifting, lurching, and grinding noises. Toyota says it's a "characteristic of the truck" and refuses to help. I have taken it to multiple dealers and even had a Toyota engineer look at it. They drive it for ten minutes, and say everything is fine. Then I get the truck back and it makes the same awful sounds and jerking motions right away. Toyota will not stand behind their vehicles. They will produces pieces of junk with Mexican labor, and then refuse to acknowledge quality defects.
Shame on Toyota for their practices. They also treated me horribly with their customer service. They actually had the nerve to try to blame me for the trucks issues, and continually gaslighted me saying there was no issue. I will literally never buy another new Toyota for the rest of my life. They are not the same company they used to be. If you value your money, time, happiness, safety, or anything else related to vehicles, then please do not buy a Toyota for your own good.
Reviewed Oct. 16, 2020
Purchased 2015 Toyota Tacoma TRD brand new in 2015. We serviced regularly as required. The truck had 76800 miles on it. While driving on the road the fuel pump went out, fuel pump was $1533. To replace and tow was $318. 1963 miles later the Air conditioning clutch flew apart and took out drive belt and sensing units. Needless to say withouT the sensors we were not able to acknowledge that the Engine was overheating [driving at night). The engine blew, cost to repair $8700.00 plus 1200. In tow bills. After many conversations with top mechanics, they confirmed that they have NEVER seen this happen before. I contacted Toyota hoping they would help us in some way, but they refused. I have been a loyal Toyota customer (3rd Toyota). I will never purchase another Toyota again!
Reviewed July 28, 2020
In May of 2018 I purchased a certified used 2017 Toyota Tacoma SR 4x4 with 22,000 miles, from Grand Blanc Motorcars in Michigan. I received a letter from Toyota Headquarters in Plano, TX that there were reported cases of frame corrosion and/or perforation for the years 2011 - 2017 Tacoma's that were located in cold weather states. The letter also included my Tacoma's VIN number. The letter also stated that owner's within the year window would have to bring their Tacoma into a dealer for frame inspection. If the owner did this Toyota would either repair the frame using a rust prevention coating and/or plugs or replace the frame. If the owner did this they would provide an extended warranty on the frame for 12 years from the Tacoma's day of first use.
I brought my truck in for inspection at my dealer of purchase Grand Blanc Motorcars in Grand Blanc Michigan. They installed plugs in the frame; however, there is heavy scaling in areas of the frame. There is heavy rust on every weld from the cab going forward. There is also rust on the lower control arms and various other parts. Grand Blanc Toyota said they would NOT clean and apply rust inhibitor to my frame because it was treated at the factory. The frame looks like a frame off a vehicle from the late 90's - it is 3 years old.
When I went to pick up my Tacoma after the inspection and installation of the frame plugs, I voiced my concern of Grand Blanc MotorCars's decision not to repair my frame. Brent the director of the service department came out to the parking lot to view my frame. While we were both looking up under my truck; using my fingernail, I chipped a chunk of rust scale off the frame. At this point I was furious. Brent assured my that he was an advocate for customers and would assist me any way he could. When I returned home Toyota Corp called me and they were pleasant. The representative elevated my case to a manager.
When I spoke with the manager he sounded rather indifferent to my problem. I told him the reason why I bought the Tacoma is because the high resale value and the reliability and that even with the warranty of 12 years from first use, which is 2028, this truck would have a lot of useful life remaining if it were not for the issue with the rusted frame. Further, that after the 12 year period is up, the resale value of this truck would be hurt very hard by the rusty frame. If you saw what it looked like after 3 years, you would understand. He seemed very indifferent to my issue. The manager then put me on hold and called Brent the service center director from Grand Blanc Motorcars in Michigan. I waited for about 15 minutes while they spoke.
When the manager from Toyota Corp returned on the line, he said Brent stated to him that my Tacoma did not meet the guidelines for repair. That is all he would say, no explanation as to why the determination. At this point I lost it with him and his indifference to Toyota selling me a defective frame. The frame has heavy RUST on every weld from the rear of the cab forward, some areas next to welds have bubbling frame paint and heavy scale, the crossmember is severely rusted. There are also numerous other spots on the frame and frame components that are also rusted.
I never wanted the frame replaced; I only wanted it repaired. After losing my temper with this manager, I stated that I would have to have the frame repaired myself; after further consideration I will not, because I fear Toyota will say that because I had my frame repaired, the 12 year frame warranty would be VOID. I mean at this point why should I trust Grand Blanc Motorcars or Toyota? I uploaded a few photos under Grand Blanc Motorcars G review in case there is any question to the validity of my review.
Reviewed April 30, 2020
Quality is not what it used to be - like many corporations they are selling out to China CCP slave labor bad quality parts. 2019 Tacoma riddled with driveline problems. Over 8 visits and still issues including 4 attempts and failed NCDS claim to get them to admit differential was bad and replace, with resulting other issues on replacement with transfer case rear output and recurring leaks still not fixed after 3 attempts (sitting in shop with no parts). Customer care is worthless - smoke in mirrors stall tactics to make sure you are outside lemon law and never really accomplish any resolutions.
Reviewed Jan. 8, 2020
I purchased a 2002 Toyota Tacoma SR5 in Nov. 2019. Upon a mechanic checking it out I was told the frame has rusted out at the cab and bed mounts. I was told it would eventually come apart on me. I then took it to a Toyota dealership and they indeed said something needed to be done to it but they can’t. They used the vin # to research it and I was told the 1st owner never did bring it in for an offer that Toyota had out to fix this issue and it was too late for me the second owner because said offer had expired. The service person at this dealership then gave me Toyota Motor Corporation number and said for me to call them. They may be able to do something for me.
This was a total waste of time! Even after I told them this truck would be dangerous and that I ride my 2 1/2 year old granddaughter and 17 month old grand son in this truck they still insisted they couldn’t do anything to help me. I the second owner shouldn’t be punished for their faulty frames that I knew nothing about. They didn’t care that I had small babies riding in this vehicle and basically said they couldn’t do anything to help me. I have owned Toyota cars over the years and believe in Toyota products. Since Toyota seems to care more about lining their pockets and keeping all their profits and not care about the safety of my grand babies I will never buy another Toyota product as long as I live.
In my opinion they make the sale and then to hell with the customer. Even though this is a used truck by me being the second owner they should have been able to do something for me. I googled and read up on this bad frame issue Toyota had and it was bad and it shouldn’t matter if I was a second buyer. There should still been help available to me since the frame as been deemed dangerous with rust. After all, they do know why this frame issue happened in the first place. If a big corporation can’t help a second owner out of this mess clearly they don’t deserve to be in business. Just think how this will affect you as a Toyota Tacoma owner wanting to sell or trade your truck later.
If you don’t want to be stuck with a rusted out frame and no help from Toyota because you’re the second owner and the first owner missed the recall to get this taken care of you should stay away from the used Tacoma that’s on any lot! Stuck in Va! I do plan to go to my News Media 12 on your side about this dealer that assured me the truck was a winner, no issues. Toyota Motor Corporations you suck!
Reviewed Dec. 15, 2019
I like the truck but the cab is small, There is almost no room in the back seat behind the driver in my double cab. I not a tall man by any standard. Good thing I am driving alone most of the time. In the 3 years that I have owned it not a thing has gone wrong with the truck. I would buy another, hopefully the next generation will have more passenger room.
Reviewed Dec. 14, 2019
I love my Toyota Tacoma. It is a well built vehicle that gives me no trouble at all. I especially like all the tech features available, rear backup camera, gps navigation, iPhone integration, etc... The overall quality of the truck is outstanding. It’s also very fun to drive.
Reviewed Dec. 12, 2019
My truck has a 4 cylinder engine. The reason I purchased this model was for the gas mileage which is not as good as I had expected, it gets 24.5 mpg in town driving. I was hoping for better mileage but it is better than my Nissan Frontier. It got 19 mpg. Otherwise it is a good truck.
Reviewed Dec. 6, 2019
I really like the crew cab Toyota Tacoma 2014 because it's like having a sedan and truck all in one. The sound system is great. It keeps its value, it's fun to drive and we've haven't had any major repairs. We just maintain it. It still looks new. It's great having a truck bed because we use it a lot. It's not bad on gas. We love taking road trips in it.
Reviewed Dec. 1, 2019
I love this truck, It is a truck, Feels like a high car, Very Stable, And as fast as you seriously need to be going. It will definitely get out of its own way and even though it's bad capacity isn't huge it still has a great towing capability and is very stable with a 20 foot boat on a trailer on the hwy and at the boat ramp. Plenty of room in the back seat fits four people nicely. Gas mileage is good if you stay out of the paddle. I get 22.2 miles to the gallon in the city. It looks great and has a ton of easy upgrades to make it look bad **. I would not buy anything else and I have owned one of each already. My resale value will be the best in this truck.
Reviewed Nov. 30, 2019
I ordered my Toyota Tacoma with what I wanted on it. It has been a great vehicle. No service issues at all. It handles excellent and is pretty economical on gas. It has quite a bit of hidden storage areas. Several of which can be secured. The overall appearance is quite impressive and I have received a lot of compliments on it.
Reviewed Nov. 2, 2019
I purchased a 2019 Toyota Tacoma 4 cyl. four door cab. I have been to the dealer from where had purchased it 3 times for the same problem, Which when I am in a stopped position in drive gear and foot on the brake the engine sends a shaking to the food brake and steering wheel and now can feel in the driver seat. I have only 7, 000 miles. I was told that they cannot find the problem. I don't have any problem with my 2017 toyota rav same motor 4 cyl. And I had traded in on this truck a 2013 Tacoma 4 cyl. and did not experience any of this problem with the idle.
Reviewed Aug. 27, 2019
My dad bought a 2016 Tacoma. Service records show about a dozen times, his truck was brought in for 1 problem after another. Even though this problem was initially brought in under warranty is still having the same issues now that it's out of warranty and I'm supposed to come out of my pocket now??? Terrible experience.
Reviewed Aug. 26, 2019
The Toyota customer service branch for recalls was extremely rude and unhelpful. My husband and I own a 2005 Toyota Tacoma and there was a recall about the frame rusting. They told us we were outside of the recall time frame, even though when we called they did not have my husband as the registered owner. They admittedly did not send the recall to us, but would not extend or do anything about it. The last person I talked to was extremely rude and snide. We have three children that at any time could be in and out of this vehicle, but Toyota sure didn’t care. Just wanted to tell us the recall had expired. For what is supposed to be a consumer based corporation my experience was very unsatisfactory. We were given the runaround. Called more than five times, put on hold for over 30 min at a time. We were going even told at one point we could only talk to the one supervisor that had been assigned our case and of course she wasn’t there.
Reviewed July 14, 2019
I purchased a brand new Toyota Tacoma in 2016. The brakes didn’t feel right. We just bought a new house so it took me a little bit to bring it in, but I did, and told them about the brakes and faulty radio. The lady at the service department told me the brakes were not covered - even though they were like that off the lot! She told me that pressing the brakes hard one time could cause them to be faulty. I said, “So you’re telling me Toyota makes a product where one brake press can ruin the brakes?” She said yes, I also told them about the radio, she said she updated it and that it’s fine now. It is nowhere near fine! So now I have faulty brakes still, and a bad radio, Toyota told me I can pay $60 to have the brakes tested. Some warranty! I was trying to work my way up to a Tundra but now no way! I’ve never had such horrible service with a new car!
Reviewed June 11, 2019
I own a 2006 Tacoma and live in the Northeast. In March of 2016 I brought my truck in for a frame recall inspection. At this time they replaced leaf springs but maintained frame was fine. I have driven the truck 12,000 miles since then in over 3 years. I have never has front wheels off until I put brakes on it last month. What I found were perforations and holes all under wheel wells as well as driver side rail. This truck is meticulously maintained and garage kept. It sickens me that these were likely apparent back then but were written off by dealer.
Reviewed May 17, 2019
I owned Toyota cars all my life. The first one was a Toyota Celica, which I owned for 25 years, without any problems. The last car I owned, a Toyota Previa 1994, excellent car, which I still have. The fist thing I noticed when I bought the car was that the light beams, at night, did not point in the same direction. I took the car back to the dealer. They told me nothing is wrong. 25 years later I can see the light beams do not point in the same direction and the dealer lied to me.
The first time in my life to own a truck, a Toyota Tacoma 2018. While on neutral, listening to the engine noise, I have realized the engine does not work properly, and I have noticed the idle (RPM) goes up and down. When on drive, while my foot on the break pedal, the car tends to accelerate. While on reverse the car also tends to accelerate. I have no doubt something is wrong and the dealer will not accept what I believe. I have made an appointment for next week to have the car checked. I will post again.
Reviewed April 24, 2019
I bought my Toyota Tacoma Brand new (2017) from Toyota dealership in (Dallas TX). From last 2 weeks I notice water on my back seat from rear windows when there is rain or if I go to car wash, I have checked my rear window I was closed properly. I have extended warranty (platinum) for 100,000. I called to Toyota dealership in Grave vine, they refused to entertain. I called Toyota Customer service refused to help, no Manufacturing warranty only 36500 miles. Toyota (Tacoma) quality is not as used to be. I will never buy & recommend, very bad experience.
Reviewed April 17, 2019
Hi folks, I’m a recent new member of the Toyota family and so far I only have one gripe about the vehicle! I own a 2018 Tacoma TRD Sport double cab (3rd gen.) with a lot of options that I love except for the JBL Premium sound system!!! Now for the 700.00+ option I don’t think it’s worth the extra expense. Let me explain, if you’re just an average Joe and music isn’t a high priority this may be enough sound for yourself? However if you’re an Audiophile like myself, this system ISN’T FOR YOU!!! Now I’m stuck with it so I’ve been researching ways to upgrade (spending more $$$). So with the JBL system you need either a line-out converter, digital interface, digital sound processor etc. in order to add aftermarket amp, speakers and subwoofer to get the sound desired!!!
Fortunately I have the ability to do this myself as many people can’t and would have to pay someone on top of everything else!!! The other downside is space to add these components!! If I was purchasing new equipment I could buy options that fit but I’m going to reuse my old equipment so I’m limited!! Let me be clear, I’m not replacing the factory head unit because I do like most features it provides, plus I’d have to buy a new one and really trying to watch my budget too!! The bottom line is if I had to do it over, I wouldn’t get the Premium sound!!!
Reviewed Nov. 27, 2018
I was so excited buying a 2018 Tacoma Off Road with all fixtures added and one of them was the added Pandora App which I use a lot when driving. A few months after an update was recommended and they removed Pandora App, I called Corporate office and they just say they were not bringing it back and that is what it is, I asked if there is a way because I really liked it, she replied again being very rude there is nothing can be done and is what it is and if I needed anything else. Aggghhh that response was the least I was expecting. I thought Toyota had good customer service. I do not think I'll ever come back again to them.
Reviewed Nov. 27, 2018
I was sold a brand new Tacoma with a bad transmission, and it has been an utter nightmare ever since. If even one person can learn from my mistakes, then taking the time to write this is worth it. Key Lessons Learned: 1. Serious issues, contact a lawyer immediately. Lemon Law covers your legal fees. 2. All new vehicles are not created equal. Once you decide on a specific vehicle, test drive 3-4 of the same model to avoid a lemon. 3. Toyota quality is not what it used to be. Best to expand your net when shopping for a new car, no need to pay a premium for “quality” you are not receiving. 4. Toyota “Customer Care” can not only be shockingly unhelpful, but very rude. 5. Toyota is now a global enterprise, no longer bound by Japanese cultural values and dedication to excellence. Profits are all that matter now.
My story: I have been a loyal Toyota owner for the last 20 years, I have only owned Toyotas for the last 20 years. My previous vehicle was a 2003 Toyota Tacoma Off Road 4x2. I owned it for 8 years. The only thing that ever broke was the air conditioning unit – not a big deal. After loving every Toyota I have ever owned, there was only one option for me when I decided to buy a new one: the new Tacoma. I spent two months researching the different features, options, prices, etc. When I went to buy, I knew exactly what I wanted. I did a fairly extensive road test of one Tacoma, but ended up buying a different one (although it was exactly the same thing).
The one I ended up buying, I pretty much just drove around the block. It was exactly the same truck, and brand new, it never crossed my mind that Toyota would sell a lemon off the lot. The whole reason I have been loyal to the brand and happy to pay a premium, is for the quality. So as to avoid issues. To have a reliable product. To love my truck and be excited about it. My blind loyalty has caused me a lot of heartache. Now I know. Obviously I wish had never purchased my particular truck. I wish I had bought the one of the other ones I had driven, or not bought one at all.
I have owned the truck for about two months. I have had the truck serviced 5 times. The issues I have experienced are as follows: transmission (more below), CV joint, dash vibration, USB port, cabin light. More problems in two months than I had in 8 years with my previous truck… mind blowing, irritating, and incredibly disappointing – this was my dream truck. This was supposed to be a reward for years of hard work.
The most serious problem is the transmission. Beyond rough gear changes, slipping, “clunking”, and just an extremely unenjoyable ride, I have narrowly escaped two accidents when the transmission failed to engage. The first time was when I was turning left in front of oncoming traffic. Instead of accelerating through the turn, I pressed on the gas but the truck did not accelerate. I was just a sitting duck. Luckily the transmission engaged just in time and I got through the intersection unscathed. The second time was when I was on the freeway and wanted to accelerate and move into a faster lane.
Same as before, I pressed on the gas pedal but the truck did not accelerate. I was almost hit from behind, and when the transmission did finally engage the truck jumped forward and I almost hit the car in front of me. Both cases were unsettling to say the least. The truck is not safe, and I do not allow my family in it. Think about that. I cannot take my family in my brand new truck because it is unsafe. I would not drive it at all, but do not have an alternate vehicle, and I thought Toyota would have resolved this dangerous situation a long time ago.
In summary, I cannot possibly communicate how frustrated I am with the truck. Treating myself to the truck was supposed to bring me a lot of happiness, unfortunately it has been nothing but pure irritation, from driving it, to the constant trips to the dealership, to the rude customer service. Thank goodness there is the Lemon Law to protect consumers!!
Reviewed Nov. 1, 2018
Toyota trucks have been having frame rust corrosion for well over a decade. It is an issue they are well aware of. Toyota set up a customer support program to specifically for this. The warranty coverage for frame rust corrosion perforation is nothing but an attempt to cover up an inferior product. My truck still looks brand new but has been declared unsafe to drive due a frame that has rusted out. This is after I was contacted by Toyota about the issue. Toyota said the frame was good and put a “protective “ coating on it. 5 years later it’s junk. Toyota was very polite in telling me it’s my problem. I won’t be buying Toyota products anymore. You can verify my same issue by looking up ‘Toyota truck frame rust’. Toyota may have fixed the issue by now but I’m sure something else will pop up that they will just put a band-aid on and leave you with junk.
Reviewed Oct. 17, 2018
I purchased a new 2018 Tacoma and soon it developed a severe door wind noise at ear level. 3 returns under warranty and failure by Toyota to solve resulted in my trading the vehicle off with 7,700 miles.
Reviewed June 21, 2018
My Toyota Tacoma pickup has provided me with everything I want from a truck. It has the capacity to haul what I want for my garden, lets me get wood for my hobby and by being a four door enough space to take others with me. The interior is comfortable with enough room for four adults to sit comfortable for a long period of time. I wish that my truck had running boards making it easier to get in and out of as I get older. Also the paint on this truck will need to be redone because it is starting to chip and fall off making it rust because of the lack of protection.
Reviewed June 3, 2018
We owned a 2005 Tacoma SR5 and loved it, after putting 170,000 miles on it we traded it in for a 2016 Tacoma TRD Sport 4-Door. After owning it for a week I noticed that the engine seemed very underpowered even though it had more horsepower than our old Tacoma and the transmission shifted all over the place. We dealt with that for the first 10,000 miles. I complained about the problem and the dealer told me that's the way it was designed. Again I complained about it after 15,000 miles and they recalibrated the ECM in the transmission. I put another 1,000 miles on the vehicle and the problem never went away, we then got rid of the vehicle by selling it private party. Anyone thinking about buying a new one we would highly recommend you do not.
Reviewed May 9, 2018
Own my Toyota Tacoma for 15 years and have about 133000 mile on the odometer. Been a real reliable little vehicle and get me where I need to go. Great gas mileage and going to keep it till the wheel fall off.
Reviewed May 4, 2018
Toyota Tacoma almost 300,000 still runs great, exhaust pipe free of soot, clean running, love it. Good mileage, good work truck. Auto transmission good, easy drive.
Reviewed April 29, 2018
I own a 2016 Toyota Tacoma and it has all of the creature comforts except for power seats. This was not an option when I purchased it but I need it and I assume that all owners feel the same.
Reviewed April 28, 2018
Both the Nissan Pathfinder and the Toyota Tacoma drive exceptionally well. They both offer decent gas mileage. Both the vehicles are sporty and can certainly be conservative as well.
Reviewed March 15, 2018
My Tacoma was brought to ToyotaWorld Newark in Nov. 2011 for a rust problem and they coated the frame with corrosion preventive compound and promised that the coating would fix the problem. In Nov. 2015 it was brought in again because rust was present. Dealership would not do anything because it was out of warranty by 3 months (Toyota knew my VIN, yet did not notify). Toyota never recalled 1995-2004 Tacomas even though they bought back and conducted frame repairs on some vehicles through those years. I bought this vehicle in May 2017. There was some rust but it didn't look like it was that bad. Last week I noticed 2 cracks in the frame, one on the left frame and one on the right frame. I took it to Shore Toyota in NJ and they said it was under warranty (because work was done in 2011 and the 15 year warranty applied from the time rust was an issue) and they would call me about a rental car the next day.
When they didn't call, I called them and they said it wasn't under warranty. I asked if they would give me an estimate and I wanted to have my Tacoma fixed there. They never called back. Again I called to follow up. Larry, the service manager, said that it was inspected, they wouldn't fix it, and it was unsafe to drive. I wrote on their service invoice that 'Shore Toyota refused to do work on frame when I offered to pay out-of-pocket.' When I asked for a photocopy of the invoice, they refused. Complained to Toyota Customer Service case # **. Supervisor did not return my call.
Bottom line: I've been driving in a vehicle that could have resulted in the death of me and my loved ones. Toyota knows that the frames of their 1994-2004 vehicles (800,000 of them) are defective. Yet, Toyota has never recalled these vehicles. They should be repaired, bought back, or replaced by Toyota. How many individuals will have to be injured or die because this problem is not addressed?
Toyota Tacoma Company Information
- Company Name:
- Toyota Tacoma
- Website:
- www.toyota.com
