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I have owned my 2020 Camry for about a year and the Remote Start has barely worked. Finally got it fixed today (supposedly) after taking it to the dealer 3 times before. My remote connect trial expires next week and after calling customer service they were only willing to extend it for 6 months. This is unacceptable given my troubles and experience with it these past 12 months. I will never buy another Toyota vehicle again after realizing they won’t stand behind their products!
I purchased a new 2019 Toyota Camry LE and I noticed that the steering wheel’s seam was rough. This appears to be a manufacturing defect because I have owned several Toyota vehicles over the years, but none of them had this issue. It is as though the seam was never buffed down, so there is a rough edge. When I took the car in to the dealership for its 5,000 mile service recently, I told the service department about the issue. They checked it out and told me that they compared the steering wheel with another Camry, and it had the exact same feel with the seam, so it was not a defect and they could not do anything about it. If two Camrys have the same issue, this indicates that it is a manufacturing defect and should be corrected. It is a minor issue, but annoying.
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Toyota claims to provide a very high quality product. IMO, that should include quality of service. For example, Honda promised they would replace my key and give a new key in two hours and they did it in 90 minutes. Let us take Toyota. My Camry showed tire pressure light. I had taken it to Toyota Sunnyvale dealership. They said tire may have a nail and it would take one or two hours. I have waited for 2 hours at their dealership. There was no call. So I have called them after two hours. They said it would take another hour. Waited for an hour. Still there is no call. I have walked to the service area. Paper work was waiting at the service desk.
When I told them I have been waiting for 3 hours, then they started working on removing the nail and they told me it would take 45 minutes. So I have waited in the service area for another hour (it is already close to 4 hours). Then I walked to the service area (and I had a knee surgery recently, I didn't have lunch). Then they brought the vehicle. So much difference in quality of service between Honda and Toyota. I have never experienced such an inconsiderate company or dealership. Really bad quality of service on Toyota part. They should learn from Honda dealerships (I am not saying learn from Mercedes or BMW or high end cars).
I use my left foot to accelerate, and the right to brake. The e-brake location is typically located to the far left. It instead is located near and above the brake pedal making it tricky to use quickly in an emergency situation. You end up using the wrong pedal to stop.... Usually you crash while fumbling to find the correct pedal. Move the e-brake pedal to the far left as with other passenger cars in North America.
Nearly two years ago I bought a 2019 Toyota Camry SE right off the lot. For the first few months I adored the car, but after I hit around the 2k mile mark, the Camry's throttle response became glaringly dangerous. Upon slowing down and then trying to get back up to speed, the Camry's throttle response is severely lagging which causes a strong buck of the car- it literally lunges forward, even with the slightest tap of the gas pedal. I’ve taken the vehicle to multiple dealerships to see if there’s a problem and every time their response is “your car is fine, and it’s acting within normal Toyota specs”.
After receiving very little help from dealerships, I decided to contact Toyota corporate. I filed a claim with the company but they kept making my claim into something it wasn’t, and they kept trying to twist the reason for the claim. Finally, I just decided to pull the claim. Driving this Camry is dangerous as it’s very hard to predict when the transmission and throttle will decide to act up. Sadly due to my finances in this Covid pandemic, I’m stuck with a car that’s only objective seems to be to kill me.
BUYER BEWARE! Toyota is making cars with a melting dashboard!! They “extended the warranty” but that extension is no longer available leaving thousands of customers with a sticky mess! They will not stand behind their cars or help loyal customers fix the problem! PLEASE! PLEASE! Purchase another brand! DO NOT SUPPORT THIS COMPANY!!
I am a loyal client since 1996, I have buy three cars for Toyota, my 2012 was OK but I decided to buy my Toyota Camry 2019 because I cannot use my cell anymore and I work making visits to my patients, then I would need the GPS incorporated in my car screen. Also I used to have a collection of CD's that I cannot find on the web. MY NEW CAR DIDN'T HAVE CD PLAYER (My fault not to check it out before I leave the dealer) and the most disappointed thing: the gps doesn't work properly, it is difficult to set and has giving me several times wrong directions. The computer is not good!!!! Sometimes I find myself in danger on the freeway because the gps is not working well.
Complaint about Toyota Camry 2019 quality. Front door applique flat back moulding and rear door applique flat black moulding. The parts listed above have melted from the sun. The warranty refuses to cover this issue. This is a brand new 2019 Camry and Toyota should stand up to support the quality of their products.
Bought a brand new 2019 XSE Camry. Love the car. Love the customer service. But we have a heating issue. Anything lower than minus 15 we find when the car comes to a idle at a stop sign it blows icy cold air through the defrost. So we took it back to the dealership only to find out after MANY tests... sent back and forth to the engineers at Toyota Canada that it failed paying the thermostat wasn't not working. They replaced the thermostat. We picked it up and lo and behold first stop sign it blew cold again.
After many more days at the dealership we are told that Toyota Canada engineers are ok with this problem and there's not much more at this time they can do to fix it... but was also told that toyota is opening a research into the problem as they are aware that lots of the 4 cyl Camry's are having this issue. So until they decide to or not to something about the issue we can only hope not to have any more cold weather cause you literally freeze inside the car!
I have never written a review of a car before but I can no longer be silent about my 2019 Toyota Camry LE. Before I begin, I would like to give you some background about my life with the Toyota Camry. I have purchased or leased over a dozen Camrys since 1985. Some of them were for my wife and son. 90% of them were secured through the same dealership. Over the years I have been very satisfied with this remarkable, low-maintenance, well-designed car. But no more.
I relied on all my previous Camry experiences and leased my 2019 without thoroughly testing it. After I drove it for several days I developed some major concerns. I looked into returning or exchanging the car but I was informed that is not possible with a lease. On the positive side, the car is the best handling and riding of ALL the Camrys I have driven. The sound system is also the best. The trim is excellent. It is very well built and with excellent safety features. But... The engine and transmission combination is an abomination. The throttle and shifting response is so unpredictable and erratic that it is borderline dangerous to drive. Trying to anticipate how the car will respond is certainly not an enjoyable driving experience. I had to alter the way I drive. I now dread driving it.
With almost every press of the accelerator there is a perceptible delay in engine response. Sometimes the delay is so severe it feels as if the engine choked. The car constantly tries to prematurely shift to a higher gear, resulting in uneven acceleration and jerking. It is not a smooth shift. As if those issues weren't enough, excessive engine noise makes it the noisiest Camry I ever driven. When accelerating hard such as when entering a freeway, the engine sounds underpowered and the exhaust sounds like a sports car.
I contacted Toyota to see if there were any technical bulletins that address these issues. They said they would have the dealer contact me. The dealer didn't. I called the dealer. They didn't respond until I persisted. Finally they said bring it in and they will check it out. The service writer said it was performing normally within Toyota spec. I even asked them to check for an exhaust leak thinking there is no way that sound could be normal for a Camry. Again, they said it is normal. They made me feel as if I were being unreasonable. I can assure you, with my 35 years experience driving twelve Toyota Camrys and other cars, I am not. Hundreds of other Camry drivers feel the same way. Just check the internet comments.
Also, I told the service writer that the driver side window whistled as if it wasn't fully closed or the seal was compromised. They would not fix it. It still whistles. With little to no response from either Toyota Corporate or the dealer, I get the feeling Toyota is counting on all us complaining Camry drivers to just shrug our shoulders and go away. For me, I have better things to do than deal with a bloated corporate giant that doesn't care about tarnishing the image of an automobile Industry icon like the Camry. Nor do they care about long-term loyal Camry owners. So when my lease is over, which can't be none too soon, I will be walking straight into Honda's showroom. I never thought I would ever consider switching teams but the time is right. Too bad Toyota.
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