
Toyota Camry Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Toyota Camry
The Toyota Camry started out as a compact car, but more recent models are mid-size. Read more Toyota reviews to learn about other models.
Toyota Camry Reviews
Filter by Rating
- (58)
- (21)
- (17)
- (59)
- (156)
Popular Mentions
- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 28, 2014
I purchased a new 2013 Toyota Camry in April of 2013. Only a month or so later, I started getting a very foul, moldy smell from the AC when I first turned it on. I have taken it back 3 times and have had the evaporator box cleaned and sanitized but the smell always comes back. I was told it was due to the humidity and all the rain we got in the spring of last year and the fact that I park it in my garage with the door down. They claim it was a circulation issue and that I should run the AC only with outside air, not on recirculating. What a bunch of crap!! Now that I am using the AC again, the smell has immediately started again. Living in SC, the air conditioner is on much of the time.
I am very disappointed in this car. I only buy Toyotas, but never again. I only wish that I had known about this issue before I bought my car. I will be taking it back to the dealership in a couple of months for a check-up but you can bet this problem won't be resolved. I am very disappointed in Toyota's lack of concern, communication, or action about this problem. I truly believe they either don't know how to fix the problem or it is too expensive a fix. I only hope they realize how many customers they are losing due to this problem and their neglect in addressing it.
Reviewed May 28, 2014
Camry is not taking responsibility. 2013 I purchased a 2008 Camry v6. After reaching approx 75000 miles I slightly noticed the oil flicker so I decided to do it where I had my oil changed and the tech told me I was 3 quarts low! He advised me to have it checked out. All tho it drove fine, this isn't a good thing. The following week I re-checked the oil and was told it was a quart low. Well this sucks. Toyota is aware of the problems with the Toyotas and are not taking any responsibility for the problem! They need some discipline for real! I guest I'll sell it and get another Dodge Ram truck!
Reviewed May 20, 2014
2012 Toyota Camry Navigation System - If you want to know when you going to arrive at a destination more than an hour away, don't use this Nav to tell you when you are going to arrive. Built in logic using identical info and route is an hour off on a 2 1/2 hour trip (all interstate, no city driving, driving speed limit) than my iPhone and Garmin. Is off over 2 hours (late) on a 550 mile trip from San Antonio to El Paso.
Reviewed May 18, 2014
Bought a 2014 .5 Toyota Camry. Speeds above 60 feels like it's being blown around by wind but it's the alignment. Already needs work on it. Alignment completely off, back doors grinding and now there is a distinct smell coming from the engine. I've had it for 2 weeks. Did all my research on best car to buy and feel completely cheated. In addition, the dealership was dishonest. Too long to go into. If I can return it, I will buy a Honda.
Reviewed May 10, 2014
It only has 34,000 miles on odometer when I heard a clanging sound and took it to my mechanic. Upon looking it over he found the struts were leaking and needed to be replaced along with both coil springs. One which had broken off and fell within the car panel making the sounds. I was right there when he showed all repairs needed. I was shocked at the low mileage and the use this car gets. I feel I have been bamboozled when I purchased this Camry in 2009. I always had a Toyota and really got a lot of miles on several. Toyota needs to take heed to this situation before someone gets hurt!
Reviewed April 29, 2014
I own a 2008 Camry. Been having a problem with trembling from the start. Had front end alignment. Higher the speed, the more it trembles even on breaking. Been told I need to replace the engine because of oil leak around seal with no outer oil leak. Replaced tires twice since I had it.
Reviewed April 26, 2014
I have a Camry with 44k on the od, 2.5 4 cyl. It has a reconstructed title. It has a rattle upon start up when cold. There is a service bulletin 369022 issued by Toyota that this would be repaired free of charge, but the reconstructed title voids that repair. It is clearly a defective part in the engine or they would have not issued a SB on the problem. I believe this is cheesy by Toyota management not to go ahead and issue a recall. No more Camrys for me and I will tell everyone about the shoddy business practices in which Toyota does not stand behind their products.
Reviewed April 24, 2014
Transmission failure. Contacted Toyota Kingston. Told "Never heard of a transmission failing at 100.000 km. Guess you got a lemon, eh?" Suggested I contact Toyota Canada to report problem. Contacted Toyota Canada and was eventually told that because I didn't have the maintenance work done at Toyota and the vehicle is 2004 (all regular maintenance was done but not at Toyota), they would not assist me. If I had the work done at Toyota dealership they would have replaced the transmission but with conditions and I would have had to pay for major portion of replacement. Total repair cost at Mr. Transmission was approx. $3000.00. Why did Toyota even bother to contact me if they had no intention of paying for any part of the cost of repair?
Reviewed April 16, 2014
On our 2008 Camry front brake rotors warped first at around 45K miles and now again at 65K miles. First time we had rotors replaced and second time machined. I have rented multiple Camry with the same problem. We drive this car mostly on the freeway with little braking and some city driving but not much. This is the first car we own on which anything other than brake pads wears out. This is the last Toyota our family will own. Quality of Toyota is far from what it was in the 90s. Not worth the extra money that they charge. I would not recommend Toyota to anyone anymore.
Reviewed April 10, 2014
Took my 2010 Toyota Camry in for a oil change and was told that I needed to replace the struts due to leaking. Vehicle only had about 36,000 miles on it. Toyota refused to admit that their equipment is defective but said that they would replace the struts for over $2,000.00. Toyota no longer seem to care about the consumer issues about their vehicle anymore just the dollars that they make. I have always loved vehicles made by Toyota because they were known to be very reliable, but that label no longer seems to stand for Toyota. Due to Toyota blatant refusal to seriously look into this problem with the struts on the Camry, I will in the future look to take my business elsewhere.
Reviewed April 9, 2014
My car suddenly accelerated in a parking lot while I was trying to pull into a space. The car lurched forward accelerating, hit a tree and finally stopped. The engine was revving loudly. It was a very stressful experience. Never had a problem with the car before. I have purchased a lot of Camry's thru the years and loved the model. Toyota had a recall to fix the accelerating problem. This car had been serviced. But, I guess Toyota did not fix the problem. At the time of the accident, I had the car checked by Toyota. They would not admit to anything being wrong with the car. Going to get rid of the car. Afraid to drive it. Will not purchase another Camry. Don't trust Toyota. Higher insurance costs thru no fault of my own.
Reviewed March 26, 2014
Bought a new 2014 Camry with a sunroof. At speed of 60 mph, there is a vibration above the driver side. The dealership tech heard the noise and they don't know what it is. It is at the dealership collision center to see if they can find out why. It has been this way since the first day. Hoped it would go away but hasn't. I hate to take a trip with it because it makes the noise. Help!!
Reviewed March 24, 2014
2014 Camry Hybrid - 3rd Toyota Hybrid, this one seems the best car ever, but.....nav and screen do not work sporadically, finally quitting all together. When it did work, voice hardly EVER works, and Nav is very hard and slow to use. Radio is strange--steering wheel changing is only way--on the screen, Band and presets do not ever match--move together--very stupid. Delay pick up--will have to get all these things fixed (hopefully).
Reviewed March 23, 2014
Just found out all 4 struts are leaking by taking it to someone other than Toyota. I have had this car into Toyota 3 times for issues related to struts. They just told me nothing was wrong. Now I have 49000 miles and struts are gone. I called Toyota, they said I have to take it to one of their dealers to confirm. The closest one is 100 miles and they want to charge me $80.00 to tell me what I already know. This is my 5th Toyota but it will be my last. This is not the only problem.
Reviewed March 21, 2014
Had the car three months and 5,000 miles when we began becoming ill when we drove it: eyes running, nose running, sore throat, and if long trip, a sinus infection. Took the car in twice, the second time service "sanitized" interior and alcohol-foamed the A/C. Moldy smell was gone, but allergic reaction and illness continued. Took car in a third time, left it overnight, nothing was done. "Up-line" service said to write problem up as a "smell" - and said it cannot be fixed. Went to mandatory arbitration: Toyota won - "smell" is not a manufacturing defect. Cannot drive the car with the widows up, must wear a VOC mask to drive it. Toyota does not deny problem, but essentially will not or cannot fix it. This appears to be in alignment with Toyota's recent reputation for customer disservice.
Reviewed March 13, 2014
2007 Camry - The car suddenly accelerated in a snowy parking lot as I was trying to pull into a space. The car lurched forward accelerating, hit a brick wall, shot backwards and finally stopped after it hit two other cars. The engine was revving loudly. It was a frightening experience to say the least. Never had a problem with the car (bought in 2010), now I want to get rid of it.
Reviewed Feb. 27, 2014
The 2007, 2008, 2009 Camry for sure engine has a problem and they have know about it for a while... If you have not exceed your factory warranty which is 60,000 miles or five years, please take your car in to be serviced. It is something wrong with the engine, it's burning oil really bad. They fixed my girlfriend 2008 Camry because she got it serviced there. Plus she had just gotten the oil change right before she drove her son back to school she barely made it back, she wast totally out of oil. And she only drove 1700 miles. She could have burn up her engine... I've seen several person riding down the street that have purchased used Toyota unaware that they have purchased a lemon. Everyone need to call the manufacturer and demand a recall. My girlfriend say that the problems are so entrenched that it involves almost rebuilding the whole engine. That's why they are keeping it hush hush. I'm mad as he-- if they don't resolved this problem. I will be calling my Attorney General.
Reviewed Feb. 14, 2014
Got oil change from Elgin Toyota on my 2009 Camry LE with 135000 miles. After Oil change as I drove back, car started giving problem in acceleration. I called the dealer right away and the service technician asked to drive back to the shop. After the test was done at the shop, I was shocked by the report that the transmission is faulty/bad. The same car was serviced and went through multi-point Inspection by the dealer 30 mins. ago. Have to get the car towed back to my place. For information the car has mostly highway miles and has 100% maintenance records performed by Toyota dealer. Called Toyota. They transferred to another dealer for advice. No results for this sudden damage.
Reviewed Nov. 6, 2013
I leased my 2009 Camry and to keep my upkeep records, I brought it back to the dealership for all routine maintenance. My 1st issue is when I brought it in for the 5K upkeep. I purchased some window rain guards which they wanted $75 to install. The installation is a matter of sticking the self-adhesive pads properly, eyeballing it. I opted to do it myself. When my car was ready, they could not find it. After 15 minutes, I spotted it in the bay. They were re-changing the oil and rotating the tires again. I had to explain to them that they had to put it back up and rotate the tires back. The conversation explaining that the tires were now in the the position as when I had brought car in was annoying and did not garnish any trust.
When they finally "go it" I asked them to install the rain guards for free. They were embarrassed so willing. The 2nd instance was 2K later when the "maintenance" light came on when it should not have. I brought it in and there was a three hour wait so they told me to bring it back the next day and would give me a loaner car, which I did. Two hours later, while I was at work I received a call saying it was a "false" message and demanded I bring the loaner car back immediately. I explained I was at work and this was a car malfunction so I would bring it back at lunch time. They tried to charge me a rental fee which I refused to pay and after having to explain to three different levels of management they waived it and I went on my way.
When I brought my car in for its 15K check-up they wanted to do $800 in "upkeep" including replacing the spark plugs... at 15K???? This was the "Dealership's recommended service for 15K, not the manufacturer's... I wonder how many people they took for this... not me. Now I am going through leaking struts (check the web, it's all over) and fighting that battle. I have brought this car in for two recalls. After all of this, you would think they would have some kind of sense to win back customer loyalty. Nope and this is why I will never buy a Toyota again.
Reviewed Oct. 27, 2013
2013 Nav system glare on screen, not enough contrast on screen, can't use while driving, doesn't have street names on screen, very difficult to input data on screen.
Reviewed Oct. 21, 2013
I recently purchased my 5th Toyota, so you know I always had great luck driving my cars. This time, I decided to purchase all the bells and whistles and even got a hybrid. So I purchased a 2013 Camry XLE Hybrid. This car cost a lot of money. I have never successfully used the voice activation for the navigation system. Before I get to finish the address (or take a second to have a breath), it proceeds to pick a state (usually Iowa or Maine) and just never gets what I am saying. Maybe once or twice I have successfully voice activated a destination.
I have brought the car in multiple times to the dealer and they were supposed to write up a case... but I do not believe they did and they certainly never gave me a case number to follow up with. In addition, when I have manually entered addresses many times, it does not find the address, gives me incorrect streets to choose from. As a user, I do not feel that when I have address, it is my responsibility to know townships, etc. I now go to Mapquest at home to get all the directions I will need for a trip. That is not the way it should be. I paid a lot for this feature and I am very disappointed in Toyota that this does not work properly.
Reviewed Sept. 9, 2013
While I was driving today, my car accelerated twice. It was very frightening. I want to know who I talk to about that. I am now afraid to drive my car because I almost had an accident. This the first time I have ever had a problem with my car.
Reviewed Aug. 26, 2013
My 2002 Toyota Camry was having problem with the oil pump. I noticed the lighting and my engine asked me to change it. After that was done, I bought a new oil pump from a Toyota parts dealer here and it was fixed and the lighting stopped but I notice that if I drive a 2-kilometer drive, my engine gives me bad sound from the engine. Am so confuse because this sound happens before I change the oil pump, going with the lighting. Now no more lighting but bad sound with a new oil pump. What is the problem? I need to know.
Reviewed Aug. 4, 2013
I have a 2002 Toyota Camry purchased brand new and had it custom build everything in the car. I take good care of my car with regular maintenance and detail it every time at the Toyota dealers in Napa and Vallejo California. Whatever recommendation the Toyota technicians tell me I promptly have them take care of it immediately. My car has 151416 freeways miles and it drives and functions very well. Everything in the car inside looks very new. I never had any trouble whatsoever all these years.
Well I took my car for a regular maintenance at the Toyota Jimmy Vasser in Napa, CA last week on Tuesday 7-23-13 and had the technician check everything including brakes, rotate tires, oil change among other things. I dropped my car for at least half the day. Technician called back 3 hours later and told me some of the recommendations the car needed and I went ahead and had them take care of it and spend about $640. Well as I was driving my car everything seemed fine but on Wednesday 7-24-13 evening when I was driving on the freeway returning home from work my check the engine light came on. My car didn't give me any trouble at all driving on normal about 20 miles. The light went away, didn't come on at all.
On Thursday 7-25-13 it did the same thing again. The light did not come on when I started the car in the morning and in the evening the light came on again while driving on the freeway and the check the engine light would go away at 20 miles. Well on Friday 7-26-13 and Saturday 7-27-13, the light did not come back at all car, was driving normal. No trouble at all. Well Sunday 7-28-13 it did the same thing, check the engine light came on and went away. Well then Monday 7-29-13 evening while driving home from work, the check the engine light came back on at about 20 miles on the freeway it stayed on till I got home, but Tuesday morning 7-30-13, when I started my car the light was gone but in the evening it came on again.
Well Wednesday 7-31-13, I took my car to the Toyota Jimmy Vasser in Napa and informed the technician about the problem. They tested the car, looked at it, even drove the car to test it. Told me everything is normal, nothing to worry about it and manually went in the car’s computer system and turned it off. Well Thursday 8-1-13 when I started the car in the morning, the light came back on and it stayed on. Didn't give any trouble, drove normal from home to work in the evening. When returning from work about 20 miles, check the engine light came back on and it stayed on till I got home.
Well then on Friday 8-2-13, while driving in morning to work, I drove about 2 miles from my house and the car totally stopped driving while the engine is still on. It would not accelerate when I pushed down the gas pedal or give speed. Car did not make any strange noise or overheat. Nothing, just totally stopped. I put the car in park and turn it off. I started the car, it came on fine. Everything came fine like it should but when I put on drive, it won't accelerate at all. Then I put in reverse, it did not do anything.
I called my AAA. They sent to have my car towed. The towing guy even tried it for 5 minutes. It did not do anything but the engine seems to start fine. Had the car towed to Toyota Jimmy Vasser Napa on Friday morning. They gave a loaner car to get to work and on Saturday 8-3-13. My Toyota technician informed me that I would need a new transmission which will cost me about $4900. At first I was like, “Yeah go head and fix it,” but then I called him back right away to hold off on it until I spoke to my dad since he’s a mechanic and knows a lot about the cars and how it works. I didn't know what was going on. I just spend $640 the week before and now this.
Well my dad is in touch with the Toyota technician. They called me back yesterday evening, left a message saying that they would charge me extra for the loaner car. My dad informed me that the gas pedal cable may be broken. It’s very strange the whole transmission would go bad in the new car. My car has not been in any accident or any sort of major collisions and I have only taken my car to Toyota dealers for all maintenance.
Reviewed July 29, 2013
2007 Camry Le: I rear-ended another vehicle traveling between 25-35 mph. The entire front end was smashed in and severed the wiring harness as well. Not a single airbag deployed. Luckily no one was hurt. My car was totaled.
Reviewed July 8, 2013
I was told by the service advisor that the engine in my V-6 powered Camry had failed due to sludge build up. He gave me a $4900 estimate to replace the failed engine with a rebuilt engine. I have heard that Toyota Motor Co. has been repairing some these at no cost to the owners. Is this true? If so, what course of action do I take to get my engine repaired at no cost?
Reviewed June 26, 2013
I bought a new 2012 Toyota Camry in November of 2012. I have noticed road noise ever since i bought the car. I thought it was a cheap set of tires. The last time I had them rotated, the sound got much louder. I had it checked - three if not all four wheels are warped. They are the alloy grey mag wheels. So far, I'm not having any luck with Toyota getting them replaced. I'm thinking this is my last Toyota. Is anyone else having similar problems?
Reviewed May 20, 2013
Purchased new from Priority dealership. The holes in the door leak water that stains the chrome and the painted portion of the car under the chrome. Dealer said it was a "design" or "engineering" flaw and there was no fix. I called the Toyota Company and they suggested arbitration. However, the dealer is saying they will not replace the car. I am annoyed that I'm going to be paying so much money every month for a car that has a cosmetic defect, and it will get worse according to the brother of the owner of the dealership.
Reviewed March 31, 2013
I have had a large malfunction on my sunroof/moonroof on my 2005 Toyota Camry. My car is extremely well maintained with very low mileage. When I took the car to Toyota to try and have it fixed, I was told that it would cost nearly $3,000.00 to fix! This is outrageous! I need to know what my next step is!
Reviewed March 4, 2013
I own a 2008 Toyota Camry that is burning oil like crazy. I asked at the dealership how often I should have my oil changed and they stated every 5000 miles. I then asked how much oil my car held and they stated 4.5 quarts. So they told me that we have to change the part on the car. it will cost me more than 3000 dollars to fix this issues. This is my first Toyota experience and, boy, am I unhappy. I will be buying a Honda as soon as I dump this oil guzzler.
Reviewed Jan. 23, 2013
Rear window shattered on my 2011 Camry for no reason at all. There are several similar complaints on the internet so I brought the car to my dealership's service department to assess the situation. Their response was they could not assess the window because it is no longer there - which I obviously had to replace immediately after the incident occurred. My sincere and honest opinion/assessment, based on the circumstances and internet research, is that the rear window shattered for no reason other than it is some sort of manufacturer's defect. Thank you.
Reviewed Dec. 16, 2012
I was merging onto the interstate when I heard a loud crash. I then heard a rushing wind sound and glass breaking. I slid open the sun visor on the sunroof and saw broken glass and a large hole. I realized that the sunroof glass had suddenly broken. There were no objects that could have caused this. I did not pass under an overpass and no trucks were near me. If I would have had the sun visor open at the time of the event, I would have been showered with the broken glass while driving on the interstate which could have resulted in an accident. I later found that even though the car is under four months old, the sunroof is not covered under the warranty.
Reviewed Nov. 29, 2012
The struts leak and Toyota knows about it and issued T-SB-0145-11 Technical Service Bulletin with a description of the leakage (which they say is normal) amount and when to replace. My first experience was at about 37,000 miles in May of 2012, with new tires on all 4 wheels. The service department at Avondale Toyota said it was normal for struts to leak (other reputable mechanics dispute this claim). I recently took my car in for an alignment because the tire wear in on the interior of both front tires. They would not align because it would only be a temporary fix until I replace the struts. I checked with numerous mechanics and they all said that it is an anomaly for such few miles. I then looked it up on the internet and it is a prevalent problem with 2009 Camry and other years.
It seems that Toyota is completely aware of the problem and chooses to ignore it, even though the tire wear could be so severe to cause a blowout and accidents. I now understand why the warranty is only 36,000 miles when other automakers are offering up to 100,000. Each manufacturer understands the quality of parts used on their vehicles. Obviously, I know which make of automobile I will purchase in the future and it will not be a Toyota.
Reviewed Oct. 29, 2012
Last week, we took our 2004 Toyota Camry to our mechanic for an issue with our car overheating. To our shock, it was coolant leaking inside the engine block and it looked like it was not repairable. We were told to take it to the dealership to confirm the issue. Well, they did confirm it and stated it would be $2,200 to try to re-thread the stripped bolts (no guarantee it would work) or replace the engine at $3,800. They gave us another option to trade it in and they would give us $2,500 which isn't even close to the loan I have on this car. We have researched this issue, and Camrys have issues from 2003 to 2004. Toyota has not accepted responsibility for this issue. Other makes and models using the same engine have been reported with the same issue. We are lost and we're not sure what to do!
Reviewed Oct. 4, 2012
This is an e-mail to tell the Toyota Company some of the things that are possibly stopping our purchase of another Toyota product. We have driven Toyota products since 1984 and have in most cases been satisfied and continued to drive Toyota. We purchased 2007 Camry SE, but have two complaints. (1) The headlights have become so clouded and do not illuminate the road good enough that bright lights have to be used. The dealership says they can use a product to help the problem (at a cost to the customer), which to me is a poor product used on the lights that should be corrected by Toyota. This makes driving unsafe on low beam. (2) The interior paint on the door part used to close the door has worn off, which indicates an inferior paint. This is only a 5-year-old car. Due to these problems, we are now thinking of discontinuing being a Toyota owner and buying another brand of car.
Reviewed Sept. 22, 2012
I hope that I am sending to the right people. I bought a new Camry 2013 on 15.08.2012 and I paid SAR76000 in cash. When I started to use it, I found a strong chemical smell inside the car. I told myself maybe because it is new and it is normal but it is still there, stronger and stronger. Wherever I go here, all the people ask me what this smell coming from my clothes is. I tried to let the car with open windows for more than 10 days with no use. I took the car to maintenance and they said this smell is from the black manufactured leather and they suggested to me to throw them away and buy new ones from them and pay SAR260. In fact, I was disappointed. How is it that I come to complain about something in the car and they ask me to be responsible by throwing away those black mats and buy new one from them even after I gave them the black mats to try to convince their company to give me new ones instead? The strong chemical smell is still there which means the smell is not from the mats. Now, I need them to take their car and give me my money back and I am sorry that I bought this car from them. It was not the right decision.
Reviewed Aug. 28, 2012
I bought a Toyota Camry from Performance Toyota in Lincoln, Nebraska, and have had several issues with the way they do business. I got a 2009 Toyota Camry and when I received it, it had not been detailed. I was told that a check of the car was made and it passed all guidelines. I received my second set of keys, which did not work. The volume on the radio sometimes works on the knob; otherwise, you have to use the steering wheel to adjust the volume. I went to rotate my tires recently and found out it has locking nuts on the wheels but have no key to get them off. They told me I could have lost the key but was never given the key. The dealership has not been very helpful and I am very discouraged.
Reviewed Aug. 17, 2012
Replacement of trunk lock system - We purchased a 2009 Toyota Camry from Ron Carter Toyota dealership on August 11, 2012. This morning, my wife put some things in the trunk and when she tried to open the trunk about ten minutes later, it would not release. I told her to take it over to Ron Carter Toyota and let them fix it since we just purchased it 5 days ago. We have had a good relation to this point, this is our third car from them so I didn't expect a $400.00 bill from them for this. I would be willing to pay for the parts, but not the labor. They told my wife that they were not willing to do that. I have not picked the car up yet. I just wanted to let you know what has happened to this point. Thank you.
Reviewed July 19, 2012
I have a 2003 Toyota Camry just under 150,000 miles. Oil light had been coming on shortly after oil change. Not to mention, I do a regular oil change and maintenance. I would check the oil but it was okay. This happened several times. It was barely running so I had a friend take it to the Toyota dealer and they did an analysis on it. Engine sludge - I did not really know what this meant but they said it needed a new engine. I can't afford a new engine. Also, it doesn't run anymore and is now sitting at the mechanics' as they are looking for another engine to put in it. Toyota dealer said it wasn't covered nor was there a recall on this. Of course, I am now finding out a lot about it. I had high expectations of this car for its reliability. I am seeking advice and if there is hope of any recovery from Toyota.
Reviewed July 16, 2012
Mileage on new Camry Hybrid - I have a Prius and always got the same mileage. The new car started at 40 mpg for first few tanks of gas, and then started dropping to 37, then 34 and this tank 32. Their answer is, "it’s the heat". This wasn’t true with the Prius and feel it is misleading if you truly get 25% lower mileage when it is hot. I don’t normally use the A/C. I would never have bought this car if I was only going to get 32 mpg and feel they are taking no responsibility for it. Their contact said "it is what it is". The car only has 3,500 miles on it.
Reviewed June 20, 2012
After Toyota sent an independent company to test the 2010 Camry for complaints for acceleration that caused an accident and crash of the car in a parking structure, they refuse to inform me of the result and every day when I call, their response is that they will call in 24 hrs. Please let me know if there are some ways of forcing them to come with the answer. They refuse to accept that the car accelerated and then at the same time, they refuse to say that the car is fine and there are no acceleration problems. I just need their assurance that they tested the car and I will not have problems in the future. I made the first call to the dealer on 5-21-12, to Toyota Corp on 6-1-12 and as of today, I still have to rent a car, not being able to get the confirmation from Toyota.
Reviewed May 13, 2012
I have a Prius. I love the guidance system screen. I now have a Camry Hybrid. I hate the guidance system screen. The background is gray, the letters are black and surrounded by white and the letters are small. It is impossible to see unless you study it, and if you do that, you could have an accident. I can foresee lots of lawsuits against Toyota because of this. Why would you go five steps back with the re-design of this system. Correction would be easy. Eliminate the gray background and make it white. I did take this back to the dealer and none of the salesmen could read the map either. The inability to read the map will cause you problems.
Reviewed May 9, 2012
I purchased a new 2012 Camry Hybrid after owning the 2007 model for 5 years. My experience with the navigation, audio, and phone systems was excellent. Easy to use and understand. However, these systems on the 2012 are a "nightmare" to program and operate, and the information on the navigation system is very poor in comparison. The owner manuals are a joke. I am really frustrated with the new systems and manuals.
Reviewed April 20, 2012
2011 Toyota Camry - We were at a stop on the freeway. The car behind me never stopped, smashed us, then pushed us into a semi-truck. I cannot speak of my injuries per my attorney. At no time did any of the airbags deploy. One of the reasons that we got a Toyota was for safety ratings. This is a very huge dissatisfactory.
Reviewed April 16, 2012
We were in a car accident. Someone rear-ended our car (Toyota Venza). It was a three-car accident on the freeway. The car in our back rear-ended us. Then, the other car behind the car that rear-ended us got hit and the first car that rear-ended us hit us again. The front seat belts locked because of the impact, but the back seat belt on the passenger side did not lock and the passenger bounced back and forth and injured her back, neck and chest. Please let me know what to do. I called the dealer and they said there is nothing they can do to put a claim with consumer affairs or get an attorney.
Reviewed April 9, 2012
We have driven 2011 Toyota Camry for over 20 years and have never had a problem before this one purchased only a few months ago. When my wife tries to drive the car, she cannot see over her shoulder for the blind spot. The bar between the two windows and the head rest are blocking her view. I contacted the Toyota service department who had no suggestions for the problem nor had they received any other complaints. All I know is that she is very much afraid to drive the car because of the dangerous situation. We need to know what can be done about it. Please get this problem solved. This is the first time we have ever had any complaints about the Camry. Hope to hear from you very soon. Thank you.
Reviewed April 8, 2012
I own a Camry LE 2002 and there's a problem all the time. When the transmission changes from shift 1 to shift 2, the car shakes. It's really annoying. How can I fix this?
Reviewed April 6, 2012
My 2008 Camry is burning oil, and it only has 48000 miles on it. I called Toyota corporate to complain, and they gave me a case number and told me to go to a dealer to have it checked out. The dealer said that it's "normal" for your car to burn 1 quart of oil for every 1000 miles driven. I told him that by the time the 5000-mile oil change occurs, I will have added 5 quarts. They said it's in their manual, so it's normal.
I am concerned that the car will consume more than 1 quart every 1000 miles after another 20k miles. By this point, the car will be out of warranty. They said that they are following what's acceptable according to the manual. This is not normal for a 4-year-old car to be consuming this much oil. Toyota needs to live up to their warranty and acknowledge that there is an issue here.
Reviewed March 22, 2012
I have a 2004 Camry convertible with 45,000 miles that is garage kept. About 6 weeks ago, the dash became cloudy and sticky. I cleaned it off with water and a rag. Last week, the dash started cracking on the passenger side. Service guy said it’s out of service time and would cost thousands to replace. I want to know if this is a common thing and what the follow up should be. Thank you.
Reviewed March 20, 2012
I have a 2008 Toyota Camry, both of my sun visors are clicking every time you put the visor down. Then one day, the passenger visor just broke and would not stay up and that same week the driver visor did the same thing. I called the dealership to ask if they were covered under my warranty and they told me no, but I have the extended warranty and this happened a year ago so I had to have them taken off and now I do not have any at all. So I need to find out if maybe there is a recall on these, because it is strange that this same thing happened to both of them. Thanks.
Reviewed March 16, 2012
I have a 2007 Camry that the sun visor on the driver side broke. Upon talking to other Camry owners, they have had the same problem and have had to purchase a new one. Two women where I work have a 2007 and a 2008 Camry and their visor on the driver side are broke.
I have contacted Michael Toyota in Fresno, CA and talked with them and at this time there is no recall. They were very polite and have one in stock for me to pick up at the tune of $105.00 which to me is quite pricey. I work in a very small business and the fact that 3 of us own Camry and all 3 drivers side visor is broke to me means there is a factory defect. I’m waiting for your response. Thank you.
Reviewed March 15, 2012
I own a 2008 Toyota Camry that is burning oil like mad. I asked at the dealership how often I should have my oil changed and they stated every 5000 miles. I then asked how much oil my car held and they stated 4.5 quarts. They then handed me a piece of paper stating that it is normal to burn one quart every 1200 miles. That is unacceptable! Toyota, you should be ashamed! My car is burning 3/4 a quart or more every 1200 miles but does not meet the level to be repaired under warranty. This is my first Toyota experience and boy am I unhappy. I will be buying a Honda as soon as I dump this oil guzzler.
Reviewed March 14, 2012
I bought my 2008 Toyota Camry without the extended warranty based on the reputation of the overall performance of Toyota and having been a prior Corolla owner with an extended warranty. I went with the bigger Camry model because of traveling 1,200 miles a month for work. My 2008 has been recalled for the sticking gas pedal; I have replaced a sensor; 4 new tires (in two years); visor on the driver's side (told by dealer I must have pulled too hard and that's why it broke). All this after 2 years or 36,000 miles, so no coverage. That should be a recorded message when you contact the dealer! I take very good care of my vehicle, had oil changes every 3,000 miles until my repair shop forced me to look in the manual and see the 5,000 miles recommended by Toyota.
I was scheduled for an oil change service when my light came on check oil. I did so and found that my car had no oil. I purchased 4 quarts of oil and put it in my vehicle. I called the repair shop. He unclogged a gasket and recommended I contact the dealer. I took my vehicle to Conicelli, Springfield (PA) and explained the problem. The response was 5 years or 60,000 miles. At that point, my vehicle showed 61,070. They recommended a consumption test (at my expense), which my repair shop could also perform. Having lost all sense of security with this vehicle, I now check my oil every 1,000 miles and it is always 1 to 1 and a half quarts low. No oil drip under the vehicle so the mechanic says the oil is going through my engine.
If this continues, it will ruin my catalytic converter, then the sensors and then my engine. This vehicle just turned 4 years old with 62,770 miles. I now have a major concern that down the road I will need to replace the engine. Having gone online to check other consumer complaints, numerous are posted with the similar story as mine so something is wrong somewhere. I have poured so much money into this vehicle and it doesn't stop. I am hoping Toyota will convince me why I was so confident to purchase a second vehicle when it has not performed to the standards of the Toyota reputation. Thank you.
Reviewed March 13, 2012
I drove our old '94 Camry to work this morning and after a right turn, my car suddenly accelerated with loud engine sound. I was a little bit terrified but calmed down to think what I should do to fix the problem. I decided to press down break as much as I could and then shifted to neutral to slow car down and then touched accelerate paddle with my foot to clear the accelerating status. Nothing and no one got involved. Now, the car works fine. I am making this comment to document this car problem in case it happens again. Please advise!
Reviewed March 13, 2012
I just got my 2003 Camry with 120,000 miles on it. It was diagnosed with the two stripped engine bolts that caused the coolant to leak. Engine has to be replaced, I was told. Total cost I was told will be about $4500. I think Toyota should have the burden to pay and fix this unusual engine flaw. Consumers buy new cars not only to enjoy them, but primarily to ensure proper care so it would last them for a lifetime, perhaps. Mine lived longer than other Camrys as I see in forums with a similar problem, but still 120k is unusually short engine life that the manufacturer should be responsible for fixing.
Reviewed March 7, 2012
2008 Camry (SE 4 cyl.) had sudden transmission failure on freeway at 70 mph. My wife was able to downshift to 3rd and leave the freeway. I took the car to the Toyota dealer where they diagnosed car with transmission failure and leaking water pump. The car had 60500 miles on it. Dealer said sorry, there’s no help on the $4500 transmission repair because it is over 60K. I asked them to call Toyota and Toyota finally agreed to pay half of the transmission cost but nothing on the water pump. I have driven for over 50 years and have never had to replace or repair a transmission. I have owned 6 Toyotas (96, 99, two 2000s, 2005 and 2008). The 2008 is my wife's favorite car ever but has been the most unreliable of them all. I think Toyota is slipping and I am no longer a loyal customer.
Reviewed March 1, 2012
I have a 2007 Toyota Camry LE; its a Japanese build, with 28,300 miles on it. I took my car for an oil change and they told me my engine is bad. I was so sad and angry, because I went there before and was told of no problem. I am a single mom with four kids. I have to go to work, and it's hard for me now because I don't have any car. When I bought this car it has only 7,000 miles.
Reviewed Feb. 22, 2012
Toyota refused to help to repair or replace struts that start leaking from a four and half year old 2007 new Camry. They claimed that warranty expired. How such reputable company will have a product that start to fall apart right after the warranty expired with only 79000 miles on it? I have to pay $1,712 to repair the front and rear struts.
Reviewed Feb. 3, 2012
I am trying to order a 2012 Camry with a 4-cylinder motor, and an upgraded (EJ) JBL radio. Since December 10, 2011, the dealer has submitted the order, but Toyota is refusing to build the car with the options I need. Toyota has built the car with these same options in the past, with delivery to the West Coast (has special emissions system), but will not build this car for delivery to me in the Midwest. What's the story?
Reviewed Jan. 17, 2012
01-12-2012. The 2007 Toyota Camry pulled to the left. The car went out of control spinning, hitting the guard rail. Banging her against the door, the steering wheel was locked, the air bag didn't deployed and the seat belt didn't hold her. My daughter has a dislocated shoulder, muscle spasm. It could have been worse.
Reviewed Dec. 15, 2011
I have a 2008 Camry and the engine went bone dry on two occasions. There was no oil on the ground or around the engine block. The dealer told me that this is not a Toyota-only problem. I never had this issue with four other manufacturers in 29 years. In the end, I had to replace a three-year old engine.
Reviewed Dec. 2, 2011
The water pump seems to have problem with all models of Camry since 2004 and up. My son-in-law works for a shop and sees a lot of Camry brought in for repair and replace leaky water pumps. Most of the car were at around 40 to 50k miles. Most of them just went past the warranty period. Odd right? I can't believe Camry has defective parts so early. I am now afraid it will happen to my 2009 Camry I own. I contacted Toyota, but they did not respond. In fact, he said there were Camry that came in with water pump problems before the warranty expired. They told customer it's under warranty. There was a '09 Camry that had only about 22,000 miles on it. I hope this is something Toyota can compensate for these customers and extend the warranty.
Reviewed Nov. 20, 2011
I own a 2003 Camry with 120,000 miles. It is well maintained however like so many others, the head bolts have stripped out of the engine causing the head gasket to blow. This is clearly a defect and there should be a class action suit or recall.
Reviewed Oct. 13, 2011
I have a 2007 Toyota Camry, and the back driver's side seat belt is stuck. I took it to the Concord Toyota dealer, and they said that it is an internal mechanism that is broken, and that it needs to be replaced at my expense. The parts and labor together will cost $310.
I have not yet been in an accident, yet the rear seat belt is already stuck. I believe Toyota should make this right at no cost to me. This is a safety issue, and the rear seat belt should work. How can this internal mechanism break if it is properly designed and constructed with durable materials so that it should work in a crash?
Reviewed Oct. 9, 2011
I purchased a 2007 Toyota Certified Used Camry on April 24, 2011. I had nothing but trouble getting customer service from my salesman and John Harvey Toyota . On August 24th, my check engine light came on. I took it to Yokem Toyota on the 25th - a cylinder 2 misfire. They cleared the code, couldn't figure it out. The next day, I was back with the same problem. They changed a spark plug and I was fine till September 21st.
The check engine light came back on. I took it to John Harvey Toyota, where I bought it, because at Yokem they said the engine would have to be torn down. I got it back after a few days and by Monday the light was back on. They had it a week. I got it back the following Monday night and tonight, after less than 80 miles, the light is back on. Obviously, this is more serious than the spark plugs they keep rearranging. It's been a cylinder 2 misfire till the last visit. Then it was cylinder 3. The car has 72000 miles on it and thank God was conned into the extended warranty. Am I covered by the Lemon Law at all?
Reviewed Oct. 8, 2011
I am an original owner of 1999 Toyota Camry. The car is just over 70,000 miles. Regular maintenance was performed. I drove it under normal/mild conditions. On October 6, 2011, after starting the car, the piston connecting rod blew up, punching a hole in engine's oil pan (per auto shop diagnostics). It spilled the oil all over the street. My only choice is to replace the entire engine, which is a very costly procedure. This should not happen with the engine just after 70K miles Toyota!
Reviewed Sept. 19, 2011
I have a 2007 Toyota Camry 4-Cylinder LE with 89,000 miles. It is burning oil more than it should. I brought it to the dealer and they did the consumption test every 1000 miles. Mine was here when I bought it so they gave me a 100,000 mile certified warranty. I called Toyota to complain and all they did was document my issue. Now, the dealer has the car and might be replacing the entire engine! Good thing mine was certified. If not, I would have had to incur the cost. I'm so disappointed with this car. There are also issues with the brakes that are squeaking as well as the clicking noise in the transmission. Please be careful and voice your concerns with your dealer!
Reviewed Sept. 10, 2011
I have been a proud owner of a 1996 Camry, which I purchased used around 1998. In the past few months, I have experienced acceleration problems. The car will accelerate on its own and not stop when the brakes are applied. Most recently, it caused the brakes to smoke. I had to put the car in park and turn it off in order to stop. A friend sprayed WD-40 in the throttle control. It seemed to help, but I am afraid to drive the car, fearing it will happen again.
Reviewed Aug. 26, 2011
I have not contacted anyone or speak to anyone yet in regards to my airbags not deploying from my severe collision since I do not know what my legal rights are. My 2008 Toyota Camry was rear ended from a Ford F150 truck and was pushed into a 2002 Toyota Sequoia. My vehicle was sandwiched between these two large vehicles. The back and front of my vehicle is severely damaged. My insurance company did an estimate that it will cost me $8,800 to repair my vehicle.
My 15-year old cousin and I both went to the E.R. after the accident. We are severely hurt from this accident and are currently undergoing medical treatment. We wonder why both of the driver and passenger airbags were not deployed and believed that if it did deploy, it would have prevented or lessen our personal injuries. I am hoping to get an experienced attorney that deals with this type of situations on a daily basis to contact me and give me advice on what to do. I am definitely not content with Toyota and have concerns on my future safety driving this vehicle.
Reviewed Aug. 8, 2011
2) the car sometimes shakes when the brakes are applied
3) the glass (cluster) on the dashboard display has white spots that seem to be internal
On August 4, 2011, I brought the vehicle in to be checked at New Rochelle Toyota service center at approximately 7:30am. Later that day, the service center explained to me that a road test was performed on the vehicle and that the transmission seems to be operating normally and that I should replace all four brake pads and the rotors should be cut. I've driven this vehicle an additional 3,000 miles since it left the dealership on May 21, 2011. I believe that these problems existed long before I took possession of this vehicle. I have contacted everyone I could possibly reach regarding this matter including the sales manager, general manager, sales consultant, and service manager.
I've even contacted Toyota Customer service experience department. I spoke with Mr. Robert ** regarding this matter today, August 9, 2011 at approximately 2:40 pm. Mr. **'s response to me was, "We're not going to replace your brakes." This clearly is a safety issue and violation. I need assistance in this matter.
Thank you.
Jasper **
Reviewed Aug. 4, 2011
I bought a 2010 Toyota Camry last year fully loaded. The car rides nicely as expected and it is very reliable. The only issue is that when it rains, the sunroof leaks. Toyota has not been able to technically explain to me what the issue is. I have reproduced the failure/leak many times at home and took pictures of the issue. But the dealership seems to do nothing about the problem. Please feel free to comment with any support and help on this issue . All I want is an explanation why some cars leak and some don't. Basically, I want to know the root cause, course of action needed to fix the issue, and fix verification process in the factory. The car is under warranty and Toyota/dealer has done nothing to explain the root cause of the issue.
Reviewed July 11, 2011
I have a 2008 Toyota Camry LE. It has driver's visor that is overly loose and will not hold up against the roof as it is designed.
Reviewed June 27, 2011
I left my sunroof open before I pulled out of my garage. I stopped for a red light and made a turn. Five to ten seconds after I turned, I heard a loud explosion that sounded like a gunshot. I checked my door windows and they appeared fine. I slightly closed my sunroof and saw that the glass was shattered in a million pieces. The gunshot sound was the sunroof exploding in my 2007 Toyota Camry. My car only has 68,000 miles on it. Toyotas are made to be driven 300,000 miles. This explosion occurred while my sunroof was in open mode. I took my car to Toyota and was told that maybe a rock hit the sunroof. I told them that it wasn't possible since the sunroof was open when the explosion occurred. The explosion caused the glass to shatter. I called my insurance company and was told that if it is determined that this explosion was a manufacturer's (Toyota) defect, Toyota was responsible for replacing the sunroof.
I called Toyota and was told that if I didn't have an extended warranty, this item would not be covered. The dealer told me that they would replace the roof for $1080. I told them that this item should be working at the mileage that I have and that they needed to replace it. I also told them that I have owned 3 other cars with sunroofs and the mileage was way past my current mileage, and that I have never encountered this type of problem. I called the 800 number and filed a complaint and they told me that they weren't going to pay for this item. I told them to file it as a complaint. I also told them that I was going to file a complaint on Toyota. I filed a complaint and they told me that they were going to pay for the repair of my sunroof. The complaint number for Toyota is case #**.
Reviewed June 20, 2011
Due to unfair labor practices, 14 out of 15 people at the Beverly Center were all let go. One the store leader is being transferred to the new gallery location at 8772 Beverly Blvd. The sales associates and other managers were all informed that RH was going in a different direction, and when asked to define, the subject was changed.
In order for former employees to obtain a severance package, they were forced to pack up the store and was expected to maintain a very positive attitude while working with members from other stores imported to help with the move. Customers were not notified that the Beverly Center store was closing. Customers who were used to certain sales associates are now left in the dark.
If they bring in others like that one assistant manager from the Santa Monica store, who was training there, it is doubtful that the customer service that I was accustomed to will even approach the caliber that my former sales associate provided me. How a company like RH can treat loyal employees and customers like that is unheard of.
The new gallery store is located in West Hollywood about a block away from the Beverly Center. It has no parking. Perhaps this location was chosen because the CEO Gary Friedman has a vendetta to William Sonoma, since this was their Los Angeles flagship store. WS customers complained as well that this location had very difficult parking, and this, along with the bad karma that Friedman has, will probably cause the demise of this store as well.
The City of West Hollywood encourages businesses to hire employees who live in the area to get permits. There were four residents of West Hollywood working at the Beverly Center store that were not even considered and the new staff were not residents of West Hollywood.You are unfair to your employees, Restoration Hardware!
Reviewed June 7, 2011
I bought a 2008 Camry. I started having a problem with the engine hesitating. It didn't race, make a noise or die. It just wouldn't go, even with the accelerator totally depressed. The hesitation would last as long as 3-5 seconds, and then the car would start to move without surging, bucking or jumping. Initially, it only happened about once a week. Then the frequency increased to 5 or 6 times a day. When I took it in for repair I got the run around. The repair people could never duplicate the problem. I got online and found multiple sites where people were talking about having the same problem. In some cases the Toyota service department would admit there was a problem but tell the customer they didn't know what caused it or how to fix it.
Several times I'd make a turn, change lanes or take a freeway on-ramp and it would hesitate. Finally, when I almost got T-boned by a city bus because of the hesitation, I got scared and sold the car at a loss. It was 3 years old and only had 19,000 miles on it. I explained the problems with the car to the Toyota dealership that bought it, stressing that it almost got me killed and was not safe. Two days later it was on the used car lot with a sign that said “as is”. I feel sorry for the person that bought it.
Reviewed March 10, 2011
I bought a brand new 2007 Toyota Camry LE in May 2007. It has about 61,771 miles on it and in late December 2010, it began to leak fluid. When I took it to my local Toyota dealer, I was told that it has internal damage and requires replacement. I took my car to another mechanic for a second opinion, and was informed again that my three-year-old car needs a new transmission. Toyota cannot explain why my transmission needs replacement after three years of driving and with only 61 thousand miles. Toyota sold me a new vehicle with a faulty transmission.
My car is waiting to be fixed but I do not have the money to fix my car. I am a single mother, living paycheck to paycheck and it will cost me about $4000 to get a new transmission, or about $3000 for a used transmission with low miles. Toyota has offered no assistance.
Reviewed March 3, 2011
I was in an auto accident on 2-8-11 on my 2002 Camry. A girl lost control of her truck then veered into my lane causing me to hit her. I was going 50 to 55 miles per hour then but my airbags did not deploy. I was brought to the emergency room by ambulance.
Reviewed Feb. 2, 2011
I own a 2002 Toyota Camry 4-cylinder. It was manufactured last 11/2001. The oil light recently came on, and I have the valve cover removed. The sludge was unbelievable. The engine was knocking too, and somehow, it isn't under the recall. Toyota has been known for this problem and have a recall for it, but somehow mine doesn't fall under it. It has received regular oil check-ups, and now, it will cost about $2500.00 to replace motor. I will never own another Toyota.
Reviewed Dec. 20, 2010
Purchased a used 2007 Toyota Camry v6 from a local Toyota dealership with 15k miles on it. Two years and 25k miles later, the car is diagnosed with oil sludge. Dealer wants $6k to fix but it's still under warranty. Car has been maintained and receipts were given to the dealer. No help. I cannot afford to fix the car. I will continue to pay $450 per month for a car that I cannot drive.
Reviewed Nov. 9, 2010
I own a 2001 Toyota Avalon and about one year ago, it started smoking intermittently; white smoke first then blue smoke burning oil etc. It has 112k miles and has no problems before this. It was put in service at least three times with no official diagnosis.
Now, I see online that Toyota has acknowledged a sludge problem for models 1998 through 2002. I am still reading about sludge complaints for 2003 and 2004 models and I am wondering at what manufacturer's date is it now reasonably safe to purchase these vehicles again. They all have recalls but an engine replacement recall is tough to swallow. Based on the other comments I've read, I am absolutely certain that I am experiencing a sludge problem also. I have not called the dealer yet but tomorrow, I will.
Reviewed Oct. 20, 2010
I have a 2003 Toyota Camry LE that has a hubcap problem. 3 times in the last year I have had the tires rotated and new tires put on once. All three times I have lost a hubcap and found the clips that hold the cap to the wheel have broken off. In ordering a new cap from an independent dealer I was informed that it is a problem with this 2003 cap and it would be better to order an alternate brand of cap as this particular cap is getting worst as the years go by. At $50 or more a cap I cannot afford to keep replacing them.
Reviewed Sept. 27, 2010
The engine light is on, stalling acceleration. When it finally switch on, it shoot straight out by itself. I took it to the dealership and they said it was an 02 sensor. I replaced it and it's doing the same thing. Now Toyota says its another sensor. I don't believe them. I don't think they know.
Reviewed Sept. 21, 2010
Purchased A 2007 Toyota Camry 6-2-07, traded my 05 Buick lacrosse with 22,000 miles. Noticed the next day on Sunday, A Dangerous Hesitation problem with Camry. Called det service dept told them of problem. I was told to drive for a week so car could learn driving habits, So I did.
Called again on 6-11-07 talked to service dept again about this dangerous problem, and this time I was told No fix at this time but not to worry because like the v-6 Camry they had to pull all off the lot for transmission problems when and If Toyota comes up with a fix they will let you know.
With being told no fix for this problem and almost hitting a ups truck that morning, because Camry hesitated and then jumped forward almost hitting the ups truck. I asked to speak with Don Scott the salesman who sold us our Camry, I told him of problem and he said that he had heard of problem, So I asked him if there was a fix and he said well I can let you take any Camry on the lot and they all do that same thing! and he said Toyota is working on a fix!
With being told no fix I asked Don if they still had my Buick I traded in for the Camry, Don said Yes, So I asked How much money will I lose trading the Camry back in for the Buick? Don told me he would call me back, when he did he told me about $2000.00 and I asked him I was going to lose 2000.000 because of a dangerous problem with no fix? He said yes! So At 5pm my wife and I went in to trade the Camry back in for the Buick, Don meet us at the door and said that he sold three Camrys that Saturday we bought ours and two have come back already because of this problem and at paper signing I found that will will be losing $7000.000 not $2000.00 like Don said, I told him that this is just not right, I wanted to talk with someone about this! With it being after 6pm he said that no one there at that time could answer that question, till tomorrow.
I worked there and several times when a customer would come back the next day to get their trade in back det sales would tell them that is was gone! And it wasn't it was hiding in the recon dept where I worked and we were told not to let anyone in there, because they were hiding the vehicle there so customer couldn't buy it back!
With knowing this I signed the papers with Tracy Simpson finance dept and she asked why we were trading back the Camry and she even knew of the problem.
I tried several times calling det to find out why I lost 7000.00 because of a dangerous problem with no fix and in September, Kevin ** called me back and when I asked him that Question he said that he did not hold a gun to my head to buy the Camry or to trade it back in and there was nothing I could do about the money lost! Because he can do as he wants and nothing I can do about it!
When I told him that Toyota had told me there is a problem with the Camrys and Toyota is working on a fix but still in Sept no fix. Kevin told me that Toyota would never tell me that and even if they did do, I think Toyota is going to help me get my money back?
He was right! When I called Toyota back, this time no one would help me! This dangerous hesitation problem could be related to the sudden acceleration problem like the sudden acceleration problem according to the news and internet. The fix for sudden acceleration still not fixed!
Reviewed Sept. 21, 2010
I have concerns about the 2007 Toyota Camry LE that I own. Starting at 35 MPH your ears will start to hurt if the rear windows are rolled down. Toyota says crack a front window and it will go away. It does not. I’m afraid to drive 70 and roll them down in fear it will pop an ear drum. I feel Toyota should refund part of the purchase price because you cannot drive the car with the windows rolled down. I say a refund of $4800.00, but that would be up to you or someone else; for every Toyota Camry owner and a letter from Toyota sent to every 2007 Toyota Camry owner states that driving the car with the windows down may cause damage to your ears.
I have spoken with Toyota about this; they say until they are forced to do something about it, they will do nothing. I guess they do not care if people go deaf. I think you should take the 2007 Toyota Camry for a drive with the rear windows rolled down and then start a class action suit against them for all Camry owners. If I brought them to small claims seeking $4800.00, how do you think the mediation would go?
Reviewed Sept. 17, 2010
On Saturday, September 11, I was on the highway driving a 2004 Toyota Camry. At 65 mph, the check engine light suddenly came on then the car would not accelerate. I quickly put my emergency light on and moved the car to the ramp since I was on the far right lane. I stopped the car and turned it back on. Then the car started driving and accelerating fast then stopped and wouldn't go any further than 10 mph. I exited the highway and tried to make it to the mechanic and I had an oil change. I was told that it is the full throttle body system that caused the car acceleration problem. I tried to drive to Toyota at 10 mph. I was almost hit twice on a busy road. Shortly after I contacted Al **** of Toyota, they towed the car.
Next day, they confirmed that it was the full throttle body system and the O2 sensor. It would cost $1000. I called Toyota Motors and I was told that the car has no recall. They would have a factory person diagnose it. Then they changed their words and asked that I speak to the General Service Manager. They still did not want to help me. I have been on the phone since September 11. I have been bounced around between Al **** of Toyota and Toyota itself. I know of people who have lost their lives because of this and I don’t want to be a statistic. I was told that once the car is out of warranty, it's not their responsibility to have it fixed. There have been many complaints about this car since 2001 and more as the years progresses. I have spent countless hours speaking to them and I need help.
Reviewed Sept. 16, 2010
I purchased two 2007 brand new Toyota Camries from DCH Toyota. I have approximately 35,000 miles on my Toyota and a little less on the other. For some reason, the headlights on both cars look smokey and not clear through the lenses. I also own a 2003 Camry and it doesn't have that problem. I contacted Toyota and they gave me a case number. Upon discussing the problem with them, they told me they can't do anything about it.
Reviewed Sept. 12, 2010
When I took my 2007 Camry to a garage for the 15,000 mile checkup, the ignition key fell apart, the mechanic called me and told me that the key disintegrated when he turned on the ignition. My mileage reading that day was 15,203 miles. The key was my extra set that normally sits in the drawer unused with the exception of last year when my daughter visited for 3 weeks. I called Toyota and spoke with Karma and told her that the key was defective and had fallen apart. She advised me to take it to the nearest dealer to confirm that the key was broken and she gave me a Reference #1007191623 on 7/19/10. I took the car to Modesto Toyota on July 31, 2010 and the attendant turned the key in the ignition and the clicker portion broke away. She had a difficult time removing the broken key. They called Toyota and was told that my vehicle was out of warranty.
The replacement key cost me $386.76 which I paid with my Visa. I wrote Toyota telling them that I was requesting reimbursement as the key was defective. After two weeks of not having heard from them, I called and spoke with Billy. He told me they had received my letter but did not receive proof of payment for the key or my visa copy so on August 24, 2010, I mailed them a follow-up letter with copies of my receipt from Modesto Toyota, a copy of my visa statement and proof of ownership and again requested reimbursement. On 9/9/2010, Jennifer called me and told me that they could not reimburse me as my vehicle was out of warranty. Since that key was the extra unused key, I still feel that I am entitled to a refund of my money. I felt that someone should be notified of this incident in the event others have the same problem in the future.
Reviewed Aug. 31, 2010
My 2002 Toyota Camry with only 130k miles blew a head gasket. When I took the head to a machine shop for resurfacing, I was told this is a common problem due to the head and block being aluminum with steel head bolts. Upon completion of the head gasket replacement, we found that one of the bolt holes in the block was completely stripped out, which was the obvious reason the engine blew. That was where the leak came from.
So, long story short, once you blow the head gasket so many other things can go wrong, which led me to replace the whole engine. When I got on the phone with Toyota customer service, in so many words, they said they were unable to do anything for me because the car was out of warranty. Basically shining me on saying he’d take note of the complaint and look out for similar complaints. So I told him to check the forums to find that many other people are having the same issue. He seemed to not care. Whatever. I'll just never buy another Toyota and give them negative word of mouth forever.
The wife and I were forced to carpool in my Ford F150, burning a horrendous amount of gas (approximately two full tanks per week, nearly 120 dollars per week) for around 6 weeks until we finally decided to change out the whole motor. Not to mention the amount of time spent remedying the issue and the money we spent on repairs. All together it added up to nearly $4000 on a car that was always well cared for and maintained regularly with only 130k miles. That is just bad for the consumer.
Reviewed Aug. 31, 2010
I bought a 2000 Toyota Camry from Alfano's Torrington Hyundai in Connecticut on July 19, 2010. They sold me a car with bald tires, a bad timing belt, bad front brakes, a seized spark plug, and 4 bad struts on the front and at the back. I am making a safety complaint on how they could sell a car with these safety problems. You need brakes to stop the car and struts to keep balance with the road.
I spent $5,997 on car and with safety problems and I must have spent $1,700 more on it. I would like to file complaint on these safety issues because they are selling unsafe car.The vehicle only had 85,000 miles when I bought it. I had to spend money on repairs on an unsafe car that they sold me. Things like bad brakes and unsafe struts were not covered in a warranty that they tried to sell me that cost $1,900 with a $200 deductible.
Reviewed Aug. 24, 2010
I don't normally do this but I had such a horrible experience I felt I had to share it. On Monday evening 8/23/2010 at approx. 8pm, my 2010 Toyota Camey would not start. The next morning at 7:45AM I called Toyota assistance to come pick up the car and repair it as its under warranty and has only 5,500 miles and is only 6 months old. They told me that they don't pick cars up that did not purchase the extended warranty. I challenged them and they reassured me that this was the case. I then hung the phone up and looked at my service manual and what do you think the service manual states. As long at the car is under the 3/36,000 warranty (and it is with 5,500 miles and 6 months old) they will *** the car up and repair it. I have now wasted a day of back and forth and have called a tow truck to come and pick it up and take it to Toyota.
I am very disappointed with the service, attitude of the phone assistant that I talked with, unwillingness to provide assistance and Toyota as a company. I attempted to go to the "My Toyota" web site for owner and post my complaint for someone at Toyota to handle and much to my surprise they wont let you post or upload issues/concerns/stories. I'm amazed that a company the size of Toyota wont embrace the "open communication" of it owners and allow them to voice their stories good or bad, rather you have to "call in your issue." I categorize this as a full on "Toyota Fail" in customer service, customer communication and warranty follow through.
Reviewed Aug. 19, 2010
I am frustrated now with the Camry 2008 and I am convinced that it has a major flaw. After driving to my work for approximately 30 miles, and parking the car in my lot for 4 hours, it would not show no juice, no power, so I had to get it towed. Robbin, the manager, promised to let me know when it is fixed. Upon calling at 4:30 PM, I was told that she could not find anything wrong--maybe the light was left on which drained the batteries! I have hardly attained the benefits of hybrid (over 31 mpg) but have had issues with overheating A/C and now it is deteriorating rapidly. I am not going to settle for Robbin's ideas of paying additional monies to get out of the lemon but am sincerely requesting an amicable solution without adding insult to injury. I must specify that I have tried to live with it in the past but am refusing to settle for a lemon now. I am waiting for an amicable solution.
Reviewed Aug. 10, 2010
I had to have rotors shaved and brakes replaced at 23,000 miles. I have never replaced my brakes at such low mileage. I had the same problems at 47,000 miles, this time I requested the rotors be replaced. They covered the rotors after me complaining. I told them my mechanic said the brakes are wearing due to the rotors warping. They made me pay for the brakes. I have paid over $1000.00 for brakes for a two-year-old Camry with 47,000 miles. Those brakes should have been replaced both times since there was a rotor problem. The product stinks or it is the brake system that stinks.
Reviewed July 27, 2010
I have a Toyota Camry 2007. I have been having problems with it since I bought it. It's burning oil every 2000 to 3000 miles. I been taking my car to Toyota and they said they are not responsible for it, that it's normal for all cars to burn oil. So I took my car for a second opinion and they said there should not be any reason for a new car to burn oil so quickly and that there has to be a problem with the engine. I am very disappointed. Toyota does not want to do check it out. All they say is that it's normal.
Reviewed July 26, 2010
My 2002 Toyota Camry XLE's engine was filled with sludge. I was told both by a reputable car repair/tire service business, where I have gotten my oil changed over the past 8 years, that it was virtually not drivable and that it would cost approximately $4,000 to fix it. I was also told the same thing by the Toyota Dealership, which said it could cost up to $8,000 to fix it. I am aware of the Louisiana class action lawsuit but I don't see my Camry year or model included in it. Can I be part of that class action? Is there another class action pending of which I am unaware. I purchased the car in August, 2002. I was unable to drive my car and I did not have $4,000 - $8,000 to have it repaired. I had to lease a new car because I could not make a down payment.
Reviewed July 21, 2010
I have a 2003 Toyota Camry. I took it to the dealer because it was smoking. They told me it had sludge in the motor, and it's going to cost me 2800 dollars to fix it, because I don’t have enough proof of oil changes. I don't keep my receipts for all my oil changes. I take it to where I can get it done quickly and leave. I don't always take it to the dealer.
Reviewed July 20, 2010
I purchased a 2001 Camry 11/08. Last week, I was driving and the check engine light came on. I drove a few more feet to a stoplight, and the car died. It was towed to a garage with a code of PO340 and it has "major internal damage", requiring a new engine. I contacted Toyota and referenced an MSN article on this very problem. They agreed it was a problem, and if I were the original owner the warranty (36,000 miles or 3 years) would have covered it. So basically, I'm Sol ("there is nothing we can do, have a nice day!"). I am facing a $4,500 repair with additional costs for a rental car.
Reviewed July 9, 2010
I have a 2003 Toyota Camry V6 cylinder 3.0 liter engine. I change its oil as needed. Two years ago upon starting the car, a puff of smoke burst out and the engine burns oil. I have to keep adding oil to the car. I would like to know what can be done about the problem. Thank you.
Reviewed July 7, 2010
There has been a settlement for Toyota Camrys ,1997 - 2001 models about the engine having the oil sludge problem. I have a 2002 Toyota Camry. My car does not fall into that settlement, but even then my car is facing the same problem.
I went down to the local auto shop for my Oil change and he found that there some oil leakage in my engine. On further research he found out that my engine has oil sludge, and I have been getting my oil changed regularly as per Toyota recommendation.
I had a talk about this issue with one of the local Toyota local dealers and they deny helping me in this saying that it's my mistake.
Reviewed July 2, 2010
My 2007 Toyota Camry engine stalls and the engine sounds as though there is a spanner in the engine. The Camry was imported from New York to Nigeria in Oct 2007 where I bought it and this problem was noticed in February 2008. I therefore parked the car and rarely drive it except for short distances locally. I have used 1992 Camry before and still have a 1996 Camry, both have been extremely satisfactory. I am devastated by this 2007 Camry engine performance. The car was imported with mileage of 36000km and now has 45000km. Please help me ameliorate this embarrassing engine problem.
Reviewed July 2, 2010
A Toyota Camry 2007 model shipped to Nigeria as fairly used in Nov 2007 was bought by me in Nov 2008 from a car dealer. A month after, the engine makes sound as if a spanner is in the engine and looks like it will crack open. The engine sometimes stalls and shuts down but working when started. At other times it works normal. But now the engine is worse and I can't use the car for about four months now. The car's mileage was 37000km when imported from New York, U.S. and is 45000km now. I first used Toyota Camry in 1992 and I still have another 1996 Camry which is with me and performing excellently. I am devastated by this 2007 Camry engine problem. Please help.
Reviewed June 26, 2010
We have a 2010 Camry that has experienced a major mechanical failure that as of this writing, the dealer has been unable to correct. The vehicle has a front end shimmy that has gone from bad to worse. The dealer is on repair number 4, and as of this writing, the car is in the shop. The dealership has so far admitted to the problem and has rotated tires and rebalanced wheels, no change. They replaced a front axle that they claim was out of round, no change. They said they discovered the problem was with the transmission so they installed a new transmission, made it worse. Now it has same shimmy, shifting problems and the steering wheel clocked to the left when driving straight. I know the steering is fly-by-wire. I am concerned that there may be a computer issue that can lead to loss of control. The vehicle is in the shop so Toyota can inspect to see what the problem is. One mechanic stated that the stock tires and wheels on this car are almost impossible to balance. Repair advisor said the vehicle is safe to drive, but I said, “If you cannot find the problem, how can you guarantee that?” Toyota has suggested arbitration and I have stated that it’s not an option.
Reviewed June 10, 2010
I witnessed a 2010 Toyota Camry roll over onto its top after it was struck just behind the driver's side front wheel (fender). There was very little damage to either car from the initial impact but the Toyota rolled. There was no deployment of front or side air bags. I understand that to deploy the front bags, it has to be almost head on but it did seem to me the side bags should have deployed when the car rolled. The passenger had a cut to his forehead that might have been avoided by the air bags
Reviewed June 10, 2010
Someone needs to sue or get legislation passed to crack down on leaky warranties offered by auto companies. My personal experience is with Toyota, from which I leased two 2009 Camry's and a 2010 Camry XLE within the past 30 months. One of the 2009 Camry's had Turanza 400 tires that wore out by 15,000 miles. Both front tires were bald at 20,000 miles. Having bought three Toyota's, you'd think the company would help me get those tires replaced, right? Wrong. Toyota says it sells cars, not tires. And Bridgestone, which made the faulty tire, says it would consider helping only if the tires had been rotated every 5,000 miles.
I acquired a Toyota Maintenance Guide from my local dealer and it recommended rotation of tires every 15,000 miles, not every 5,000 miles. I recently had my 2010 Camry serviced at 5,000 miles and no one at the dealership suggested I rotate the tires. You can appeal for help directly to Toyota but that's hit and miss. Some get help, others don't. There's no apparent standard for such things. If you Goggle "Turanza tire problems" you will find hundreds of complaints similar to mine from consumers across the nation. With such widespread complaints, Toyota is surely aware of the bad tires and useless warranties and yet it allows what borders on fraud continue.
In the process, thousands of consumers must spend hundreds of dollars to fix something that should not be broken. At worst, people can be killed in accidents caused by these shoddy tires. I have contacted seven other people from across the U.S. who have faced the same flim-flam treatment I received. We all have kept our tires and vow to continue spreading this word until Toyota faces its responsibilities. I was encouraged to continue this fight by a service manager who told me they expect the Turanzas to last only 20,000 to 25,000 miles and yet they still put them on cars leased for 36,000 miles. My sales person assured me at the time of sale that the tires were good for "50,000 to 70,000 miles."
I realized my specific case isn't the stuff of a suit on its own, but somehow we need to call Toyota out for this, especially in light of its lack of transparency in the deadly gas pedal cases. Could the very dangerous faulty tire issue be an add-on to the pedal cases in support of Toyota's aversion to accepting responsibility for the workmanship of its products? Minimally, Toyota should be required to meet a "truth-in-warranty" test conducted from the perspective of a consumer. Do you have any ideas on what else I might do? Small claims court? Thanks for being there.
Reviewed May 28, 2010
The front tires on my 2009 Camry were bald after less than 20,000 miles. Hoselton told me Bridgestone Turanza folks would help only if I'd rotated the tires every 5,000 miles. Darya **, who said she worked at Toyota HQ, said Toyota sells cars and not tires. At first, she repeated the dealer's comment about rotating the tires. Then she said she'd check about getting me help and would let me know without three business days. That was eight days ago. As I said, I have three Camrys and have always considered Toyota a cut above the rest. This tire experience, however, suggests that Toyota has forsaken its dedication to its customers. I am being told that I need to spend $500 or so to replace defective equipment on my brand new Toyota. I'm saying I bought the car from Toyota, not from Bridgestone. Typically, tires are part of the deal. Unfortunately, the Turanza problem has not been appropriately recognized or acknowledged by Toyota. Sounds like other problems they had and kept quiet even after people were killed.
I think someone ought to lead a class action lawsuit on the Turanza tire problem. Someone needs to dig a bit to find out if any Camrys were involved in accidents after a front tire blew. I bet there are many. Toyota needs to step to the plate again. What's gone wrong with that company? I have suffered the loss of using my car for three weeks now with no resolution in sight. Recently, I put my two grandchildren in harm's way by driving the car with them in it before I noticed the bald tires. I want my tires replaced, my loss of car use compensated and for Toyota to admit to selling cars with dangerously faulty tires on them.
Reviewed May 18, 2010
1997 Toyota Camry with 122k on it, motor is dead. I’ve been using synthetic oils since 18k, and have kept up all maintenance; I can’t believe the motor only lasted 122k. I will never buy another Toyota again. I get more millage out of an American car. It’s about $5000.00 to fix it correctly. I though these cars are to last at least 300k.
Reviewed May 17, 2010
My 2003 Toyota Camry is having the same problem that most people with this year car have, sludge build-up. The repairs for my car is $3,200.00. Toyota refuses to fix the problem even though I have paperwork showing that I had the oil changed regularly. They just stated we’re not responsible and no follow-up after that. Due to Toyota not fixing this problem, I am forced to pay expensive repair costs.
Reviewed May 13, 2010
Took my 2009 Toyota Camry XLE in for 20,000 mile check and normal 5K service. They told me my car was out of alignment and also needed 4 new tires as they were at best a "3" out of "10" with 10 being the best. I said it is a leased car and with only 20K miles, I should not have to replace tires yet. I have leased vehicles for the last 15 years and never had to replace tires on any other vehicle in the 3 year lease program, esp. at 20,000 miles.
Is Toyota putting inferior and/or defective tires on their vehicles and putting our lives in danger once again, only this time because of bad tires? ?They have had more than their share of recalls and problems lately, but maybe they deserve it, inferior in many ways, but now with tires? I see many complaints about the same exact problem with Bridgestone tires here on different websites and I truly think someone should do something about it! Thank you!
Reviewed April 29, 2010
I have a 2000 Cambry V-6 with 60,000 miles. The starter went bad so I took it to Toyota of Marin. Also, I had them do the 60k check-up. Got the car back and within a day, it began to shift itself into reverse whenever forward speed decreased to about 5 mph. Checked all fuses and noticed that the licenses plate and truck lights weren't getting electricity, checked its wires and noticed that three wires going into the truck lid were cut. I spliced the three wires and the lights began working and the spontaneous shifting into reverse stopped.
The Check Engine light was still on though, the fault code indicating the EGR flow was excessive and some manufacture/instruction fault. This fault is keeping me from passing the smog check and hence getting the car registered in California. With some research, I've learned that these fault codes, no matter how much repair and new parts you pay for, will eventually come back once they start. I bought this car new from them and paid dearly for the service. The wires were cut in their service dept and the onboard computer hasn't been right since.
Reviewed April 29, 2010
I have a 2000 Camry V-6 with 60,000 mi. The starter went bad so I took it to Toyota of Marin. I also had them do the 60k check-up. I got the car back and within a day, it began to shift itself into reverse whenever forward speed decreased to about 5 mph. I checked all fuses and noticed that the license plate light wasn't getting electricity. I checked its wires and noticed that three wires going into the truck lid were cut. I spliced the three wires and the light began working and the spontaneous shifting into reverse stopped. The Check Engine light was still on though; the fault code indicating the EGR flow was excessive and some manufacture/Instruction fault. This fault is keeping me from passing the smog check and hence, getting the car registered in California. With some research I've learned that these fault codes, no matter how much repair and new parts you pay for, will eventually come back once they start. If you think spontaneous acceleration is bad, wait 'til the car starts shifting into reverse by itself. It's a permanent fault in the computer. I can't pass smog on a virtually new car. No one knows how to fix it. I can't register the car.
Reviewed April 27, 2010
I was sold an unsafe car knowingly by Toyota. If they knew of faulty gas pedals or breaks, this was not disclosed to me. I would have purchased something else. My purchase was made on December 3, 2008. My car is a 2009 Camry. The resale value was one of the reasons I chose this car. That’s no longer the case. I have grandkids. I don't want this car anymore. It scares me.
Reviewed April 23, 2010
I went for recall to Joe Myers Toyota Houston, TX 77065 on 4/7/2010. At about 5p.m., I got my Camry back. I was going home, and I stopped in a store in my way. As I was going to stop on the parking, Barrier the Vehicle surged forward unexpectedly. There was a ditch in front of the parking. I controlled with a break, but even then, there was a dent to my car and escaped falling into the ditch. Police helped me in towing my car. The next day morning, my Camry was at Joe Myers place on 4/8/2010. Since then, I do not know what they want to do; no news. Those people never pick up the telephone.
Reviewed April 22, 2010
I started hearing what sounded like water rushing somewhere behind the dash, couldn’t find what was making the sound. On my way to work the check engine light came on, so I pulled over and couldn’t find any problem, no leaks, no steam, and all gauges normal. I continued to work keeping an eye on the gauges, which never showed above normal.
I looked out my back window to see lots of white smoke, pulled over and apparently the engine had blown up. My mechanic says motors demise was from lack of thread strength in the aluminum engine block. The motor had no compression and the cylinder head bolts had pulled out the threads from the aluminum engine block. The threads were still coiled around the head bolts in a very similar fashion to a heli-coil.
I’ve owned 2 other Toyotas that had almost 200,000 miles when I sold them at high blue book. I’ve kept up maintenance, so having to replace an engine at 98,995 miles is very disappointing to say the least. But after checking online, I can see I’m not the only one whose had a problem with 2003 Camry 4 cylinder. I’m hoping the Camry will last a very long time with the new engine. I don’t know if I’d buy another new Toyota.
Reviewed April 10, 2010
A few weeks ago, I had my brakes fixed along with the Toyota recall fix on my 2007 XLE Camry. On Wednesday, April 7, 2010, I started having issues driving on the highway. While trying to pass a car, I tried to speed up and it just wouldn't go anywhere. It was not right. Then I went to the gas station and put my car into park and it wouldn't go into reverse. I truly think that a 3 year old car that needs a brand new transmission is unacceptable and problematic. This scenario will be investigated and I will never buy another Toyota again! What happened to the Toyota that lasted hundreds of thousand miles?
Reviewed April 6, 2010
I brought a 2000 Camry from R&H motors (2001). October 19, 2007, my car began losing power, smoke came from the hood area. When I finally could park it, it would not start, no power whatever. The check engine light never came on until 10/19. The only indication was about two days before, the car felt a little sluggish going up a slight hill. The car was towed to Bill's Toyota in Timonium, MD. I was told the car had a blown gasket. I have always had my oil changed at 3,000 miles (very seldom over that). My complaint is with Toyota corp. Bill's did a good job, no problems and gave me a discount. This cost $3.332.58. My car had a little over 40,000 miles at that time.
What upset me and still does, no one at the corporate would talk to me. When I called the 800 number, I was always transferred to Bill's Kidd service department. I received a questionnaire form Ms. Elaine ** regarding service. I returned it with letter to her, asked to forward to the right department if this was not her concern. I am still offended on how I was treated. No one would me a call. I was informed you longer had district manager, someone came by to check service complaints (approximately every six weeks). I asked Phil (service department) at Bill's Kidd to have this person to call. Three years later, no one has called. As a customer, I think I deserve better customer service from your company.
Reviewed April 5, 2010
I get a Toyota Camry that I don't feel safe to drive anymore. I called Toyota customer care experience on the number 1-800 to complain and also to return the car to them.I called several times and they don't care because nothing has been resolved, they just take my concerns and that's it. I would like to know if there is any law in this country to protect the consumer rights, so that I can move forward ,like what Toyota said on their commercial. Thanks for your attention. The bumper fell off in pieces.
Reviewed March 30, 2010
I have a Toyota Camry 2007 with wiring problems. The mice have eaten the complete wiring harness shorting out the car system. I had the harness replaced but the mice still got it again. First, I got the car back repaired but I still am having rodent problems again. Can’t the manufacturing come up with a solution to correct this problem? I went on the Ford website and someone said that the harness was made out of a soy based covering on the wiring. I have called Toyota. All they said they would report it. The number they gave me was reference number. I reported this on the 4th Mar 2010. They would not elevate this problem to the corporate office.
Reviewed March 28, 2010
My engine had an oil leak that gradually got worse over time. I had a mechanic examine the car and was told it was an oil pump problem. I eventually had it fixed since I'm such a low income and couldn't keep up with the maintenance on the car. After I got my problem fixed, I attempted to drive my car home. Halfway there, the engine ceased. I couldn't start it up anymore. This happened on January 16, 2010.
It is now March 28, 2010. I haven't driven my car in over 3 months and I have things I need to do that involves a car. I have a disabled boyfriend who needs to be taken to doctors and I can't even do that for him. I am very stressed and helpless. I was told I need a new engine but that is almost as much as getting another car which I cannot afford. I only have a part time job which can't help with the cost of repairing my car. I want to salvage my car as much as I can. I love Toyotas and don't want any other car. I need a Toyota Camry because of the size and I need to be able to fit a wheelchair in the trunk.
Reviewed March 23, 2010
I was involved in a head-on collision with another car that was traveling on the wrong side of the street. I was going about 50km per hour. There was extensive damage to the front of my 2007 Camry and I had to be transported to hospital via ambulance with severe neck injuries, which I still have. My airbags in my Camry did not deploy even though there was over 14K damage done to the front of my car. I was told by the Toyota repair shop, that "I was not hit in the right spot". I wish someone from Toyota would tell me which spot exactly I should have been hit in so I can try that next time!
3rd degree whiplash, even though the accident was over 2 years ago, I still have severe neck pain whenever I use my arms - lifting, carrying, mowing the lawn, painting, etc. Also have numbness in fingers in morning if I have not slept with my neck propped up.
Reviewed March 11, 2010
I purchased a 2009 Camry. I started having problems with the gas gauge not registering correctly. I reported it to the dealership and then took it in for diagnostics on 09/03/09 (ordered sending unit). I took it back on 09/16/09 (for part to be installed), and that did not fix the problem. I took it back in on 10/06/09, verified concern, and "replaced failed cluster." It was still not working correctly. I took it back in 11/20/2009, and they said parts have been specially ordered and that they would contact me to bring it back.
On 12/03/09, I took it back in, confirmed concerns which were traced to failed Engine Control Module that was subsequently replaced. They said it was fixed. On the first filling, it was still not registering fuel correctly. I contacted Toyota, filed claim on 01/04/2010, and was working with Toyota to get the issue resolved. We requested they keep the car until it is fixed. I scheduled appointment for 01/16/2010, and they had the car from the 16th to the 23th. They confirmed the concern and contacted the tech line. They replaced the failed instrument cluster.
It worked fine on the first fill up on 02-02-2010. (I moved to North Carolina on 02/19/2010.) Then we filled up again on 02/21/2010, and it started registering fuel incorrectly. I contacted Toyota about the claim again on 02/24/2010. The rep returned call on the 25th and left a message. On 03/03/2010, Jasmin, the rep from Toyota, said we would hear from a technician to schedule appointment when he would be in the area at a local dealer in NC. On 03/11/2010, I still have not heard from anyone.
This has been going on for over six months. Car was taken in at under 12K miles. Every time it went in, it was for a day. Last time, it was a week. This car has been in for the same problem for diagnostics and repairs 6 times.
I'm 80 years old, and my wife is 75. My son and daughter have both taken it in. I just want it fixed or replaced. I'm not a mechanic, but I would guess it is some kind of wiring problem. I'm waiting to hear from Toyota to take it in for diagnostics again and then back to have part replaced. Every time we have taken it in, they requested us to drive it till the gas is less than a quarter of a tank. Since the last time they worked on it, the car is not starting like it should. Now the car can take 5 seconds to turn over. It never did that before the last repair; it always started right up.
Reviewed March 10, 2010
My 2008 Toyota Camry was recalled for both the floor mat problem and the accelerator problem. Now the heat goes on by itself and won't shut off. Just want to let someone know about this latest problem with Toyotas.
Reviewed March 5, 2010
On September 9, 2004, as I was approaching a busy intersection (Greenbrier at Highway 29 in Charlottesville), as I started across 11 lanes of traffic at a green light, the accelerator left my foot and stuck to the floor. The brakes did not respond, and I could not downshift or use the emergency brake. It was necessary to go around traffic in the same direction by going up onto the curb. Because nursing homes were situated on both sides of street with a senior center on the next corner, I could not risk losing power steering by turning off the ignition. I was unable to avoid shearing off a fire hydrant, a street sign, and two small trees by the time I decided to aim for a landscaped embankment at the end of one nursing home, hoping the elevation would stop the car when I turned off the ignition at impact.
I stopped only feet short of the building, deciding to do this rather than to proceed down the parking lot into a ravine or to go back into traffic on the street. All 4 tires blew out, the windshield shattered, most of the dashboard fell off, and all but the driver's door jammed, even the trunk. I was able to walk out of the ER two hours later with only a small cut, seatbelt burns, blistered knuckles from the airbags, and bruises over my entire body. My worst fear was killing an elderly pedestrian in front of the nursing home. The entire incident from the pedal's leaving my foot to impact probably took no more than 15 seconds, if that. Toyota of North American did not respond to my letter and no local attorney would pursue the case; all I asked was replacement of my 2-year-old car with one other than a Toyota, which I will never again trust.
Aside from having to make up the difference between the settlement by my insurance company and the purchase of a pre-owned dealer driven Volvo, my insurance premiums increased drastically over the next 4 years. Travelers Insurance had considerable expenditure for my car, an SUV which was damaged when I skidded when aiming for the embankment, the fire hydrant, street sign, and trees. Medical expenses were covered by Medicare and Tri-Care for Life. The Camry, of course, was totaled, a pile of junk with just over 20,000 miles on it, like new that morning. Of course, the statute of limitation in Virginia has expired, allowing Toyota to hide behind the law.
Had fatal cases come to the fore in 2004, I'm sure a law firm would have considered helping me, but then I was told that Toyota would contend that a woman my age had confused the brake and the accelerator. I don't think so. I've driven alone to California and Oregon at least twice since that time without incident; I know the car failed, not I. I have documentation, pictures, reports, and the report I filed within days with the National Highway Traffic Safety Adm. There were several on file when I made my report in 2004, all virtually ignored by Toyota, who failed to warn me of any potential problem. I would have started out the following week for California (planned) and died on the road, being held responsible for Toyota's negligence. No one would have known the car was at fault.
Reviewed March 4, 2010
On 07/20/2009, I do not know how but I could not control my car. I hit a pole. It was daytime, I was with my mother. I did not know how I could not control the breaks. Now, I understand why. My Insurance company is Allstate. They paid $8930 to fix my car and $575 to fix the object I hit. My insurance went up from $917.35 every six months to $1723.15 because of this accident. Within some years I am driving, I never had accident. I don't feel comfortable to drive this car anymore. The only thing I want is someone to help me to prove my insurance company that this is not my fault.
My car is a 2009 Toyota Camry. My insurance went up, I would be paying for 5 years for something I am 100% sure is not my fault. My income is not enough since then. Physically, I don't feel secure to drive this car. The car is park most of the time because I am still scared. Thank you for your help. I hope this is the right way or just tell me how to get help. Thank you.
Reviewed May 16, 2009
Reviewed Feb. 5, 2009
Reviewed Oct. 20, 2008
I pulled up in front of my house with my 2007 Camry SE. Since my driveway is at an angle, I decided to put on the park brake. I did this to prevent it from rolling. But when I got out, the car started rolling. Then when my son jumped back in the car to stop it, it was in neutral.
Reviewed Aug. 21, 2008
RE: 2006 Camry LE, VIN: JT2BG22K1W0194103. I am writing regarding transmission shifting problems with my 2006 Camry LE. During the first year I owned it, I had it in to two different dealers twice and both say it was normal. The problem is the transmission sometimes takes between four and five seconds to downshift or to locate the correct gear. Sometimes there is also a slight hesitation when accelerating from a stop. It is an unsafe situation and I know this is not normal because I was in Los Angeles for five weeks this summer and had an opportunity to drive a different 2006 Camry LE, with the exact same running gear as mine. The shifts in this car were immediate and crisp. There was no lag or any hesitation on accelerating away from a stop. I drove the other Camry for hundreds of miles during five weeks around LA and on the freeway. There was never any sign of the problem that exists with my Camry.
I am frustrated because the dealers refused originally to even acknowledge the problem, although there have been similar problems on the 2005 Camry and Avalon, according to a dealer I spoke with in LA. I had also contacted Toyota about the problem and they referred me back to the dealer. I recently was called by the Service Manager at Capitol Toyota to bring the car in as they now had a "fix" for my problem. When I came back to pick up the car, they admitted they had not repaired the vehicle as it had all the current updates and nothing could be done about it until Toyota came up with a new update.
I have read [their] definition of a lemon and would like to say that although the vehicle was not brought into the dealership for four or more attempts to repair it during the first year, it is because I was told there was no problem. Now they acknowledge there is a problem but don't have a fix. Oregon's reply was that since the dealer indicated there was "no problem" there was nothing they could do. My first and last Toyota.
Reviewed Aug. 11, 2008
I also took mu car to Central fl toyota in Orlando Fl. they told me the same thing that Alan J said, that my mpg was within the range and they would not do anything about it. I also contacted Toyota customer service. They told me the same thing as the two dealers. I went to the EPA wed site. It says that fuel economy is tested by the manufactures and the results are given to the epa. Toyota is the one that states the car gets 31 mpg not the epa. I traded in a 2001 ford escape in good condition that gave me 20mpg. Because of the high price of gas I traded for the Camry thinking and was told that i would get 31mpg hwy. The Camray cost me $27,000 for an increase of 2.5mpg
Reviewed Aug. 5, 2008
I later took the car to a mechanic. He attempted to fix the problem. Again, the light came on within two weeks. I now have to have the car inspected to obtain a sticker and cannot do so because of the engine light. The present mechanic says it will cause approximately 2,000 dollars. I read on your website Toyota has settled a lawsuit around this problem. Can you tell me what I will need to do to have Toyota take ownership for this problem. I cannot obtain an inspection sticker until I address the engine light problem. I need my car to get back and forth to work. If I am unable to get a valid inspection sticker, I will have no way to maintain employment.
Reviewed Aug. 5, 2008
i have a 99 toyota camry, i have gotten the sludge notice from toyota 1 year or so ago. my car was running fine. about 2 months ago my wife was driving on the interstate and it started making noise and stopped running. i had it towad to my regular garage. it was determined the rods were rapping & would probably come thru the block if we had tried to drive it. i was a mechanic for 6 years at a truck & auto garage. i still work part time at my cousins garage. i called the number on the toyota sludge paper, their was several things i needed to do. part-1 was to bring the car to a toyota dealership and have them check for sludge. part-2 was to prove i changed the oil at least every 7500 miles.
i explained the car was not driveable and would need to be towed to the dealer. the response was call triple a they will tow it up. the other part (2) was records, i change my own oil every 3000 miles and only have the last sticker for proof. i was told without the records i would almost certainly be denied. My next step was to go to the dealership & talk to the service maniger, he said they can no linger look at the engine. i need to call a number he gave me, if they opened a case he & the area sales rep from toyota would look at the engine together. i called the number & requested the information be sent to me, the recording said it would be 5 to 7 work days. meanwhile i went back to the garage and removed the valve cover. it is full of caked sludge on the bolts and cam caps ( an inch thick) i took pictures. i got the paper work from toyota the day i left for vacation. i looked quickly at it it seem to be the same as what i had already from the sludge lawsuit.
now it's going on 2 months without the car. i realy don't know if i should have it towed to toyota ($50-100) and have them look at it ($70 i was told) only to have it denied then have to have it towed back to the original garage (50-100). then i would have to file an appeal with independant people. i think the service maniger & the regional manager should be able to come look at it at the garage. the pictures should be enough to prove the car has a sludge problem. i have prices from the same engine machine shop the dealership uses, the price for me to bring them the engine & have it rebuilt is less then 1/2 what the dealer said it would cost. why would i want to bring it to them to be denied? then have to appeal the decision hoping to get my money back ($4000-4500) when i can do it myself for less then 1/2 the amount. i don't know what to do meanwhile the clock is ticking on the warranty
if i have the vehicle towed to the dealership it will cost me $150 to 250 for the tow both ways and them to look at the engine. i have the impression the claim will be denied. i will have to bring the vehicle back to the same garage it came from. the engine rebuild at the dealership is $4000-4500 per the service manager. i can do it where it is for 1/2 the price, and i still can appeal to the independant panel. i would prefer to have toyota pay the bill to repair the engine where it is at my garage. then we all save money
Reviewed July 7, 2008
The engine of car doesn't start so I send it to toyota service center. After that they check it and found engine breakdown which required replace or overhaul. My car runs 47000 km up to date. car namber # 6t1be42k17x447390. My car Camry 2007. This happened since 20 days. There service center asked for 8000$ for replacing engine. My car still under warranty but service center refused to repair so is it the company rule to not accept their warranty. Now I've rent a car from my own pocket since 20 days No body take care from Toyota Service.
Reviewed June 29, 2008
My 2002 toyota camery has transmission problems. Which I understand can happen to any car but the car has only 51,000 plus miles. The extra care warranty and the mannerfactors warranty both expired 5/3/08 my car stopped on 6/21/08. When I purchased the extra care warranty I was under the understanding that it ran after the mannerfactors warranty. I really can't understand a how a toyota with so little mileage could have transmission..
Reviewed June 26, 2008
I bought a Toyota Camry brand new in 2003. I made my last payment on it in March of 2008. I never missed a payment, never late on a payment; Financed through Toyota Finance. I was so excited, first time ever I didnt have a car payment. I was going to drive it for a few months till my daughter started college in the Fall and pass it on to her. Well Friday June 13th 2008 Im driving to work, car was running perfect like always, stop at Starbucks for some coffee, get on the freeway and about a mile down the road my car started acting weird. Well I pull over immediately so I wouldnt mess anything up. As soon as I pulled over, shut the car off it started smoking. I knew that wasnt good.
I call Toyota, have it towed there for them to look at and tell me what happen. Later that day I get a phone call and I am told that my motor is gone and it will cost 12,000 dollars to fix. I was devastated, broken hearted; I just couldnt believe my car was gone just like that. I took really good care of my Toyota, did all the scheduled oil changes, all scheduled maintenance, and babied that car. I even started putting that Synthetic Oil in it to keep the engine running good and well maintained. Toyota told me that the plastic and the copper in the radiator melted and caused the radiator to dump all my coolant out. No one at Toyota can explain to me how something like that can happen. So all in 5 seconds and 1 mile down the road my car was gone. I still to this day do not understand how that could happen unless I got a Toyota that was sold when it shouldnt have been and no one cared that the car would be sold to someone when it wasnt inspected and ready to be sold. It sounds like the car had some problems but was sold anyway.
I just really need someone to explain to me how this could have happened. That car had a little over 100,000 miles on it and was just paid off. I feel Toyota needs to explain to me how this sort of thing can happen on a vehicle that you claim is an excellent car and will last forever.
Reviewed June 17, 2008
Paint job on 2007 Camry is beyond poor. My hood must have 500 paint chips in it and all my driving is around town. My last 4 cars were Merc Sable and I never saw anything near as bad as the Camry
Reviewed May 14, 2008
i bought a new toyota camry 3 month ago and after 2 month its dvd player didn,t work. now afer 1 month toyota branch in iran didn,t do anything.
Reviewed May 9, 2008
I have a 2003 Camry 4 cyc 72,000mi having problems with the engine. We are the original owner and change the oil every 5000 miles. Prior to purchasing this one I owned a 92 camry 4 cycl and it had 280,000 miles b/4 it quit. Recently my low oil pressure light went on and I stopped the car NO OIL! Immediately went to drain the oil nothing in there but guk put oil and new filter in. Three days later we changed the oil again to get the sludge out. Where did the oil go? No indication engine was ever overheating or low on oil, NOTHING! I had the car to the dealer Feb '07 because I heard a clicking didn't know if it was my aircond or the belts. They claimed nothing wrong, checked all my fluids and I had them flush my trans and fluids and replace filters!
I always watch the tach to make sure everything is running right. Took the vehicle to Germain Toyota Wednesday now they call us and said they can't believe it engine caked with oil and now I need a engine replaced and they said they can't do anything about it. Problem was only for 1997 - 2002 vehicles and we do our own oil changes. Now they want $4600 to put in a used engine with a 3 mo warranty! Please include me in any class action lawsuits if they come available or if you have a number for Toyota headquarters. Very unhappy! Need a engine replacement.
Reviewed May 1, 2007
The engine and transmission in my new 07 Camry is a disaster.I can not understand how Toyota Engineers would think this NEW combo is acceptable.The transmission shifts when you do not request it to,it loses power around turns and then agressively downshifts and lurches forward to maintain speed.It is a danger when you are not asking the car to perform these high RPM shifts.I am not an agressive driver,yet this car wants to perform like I am.I have been driving for the past 40yrs and this is my fifth Toyota and probably my last if this problem is not corrected.With $3.00 a gallon gas I drive to conserve not use more. This Camry will not allow this.I had it in to the dealer twice,and both times it was tested the service person told me NOTHING WRONG that is the way it is designed,LIVE WITH IT.I even had the area service rep drive the car and she said the same thing OH WELL LIVE WITH IT!This is unacceptable.This car can barely get up a slight hill without mashing the pedal to the FLOOR and then goes into race mode to catch up.I have had it.
Reviewed Jan. 31, 2007
My son drives my car Toyota Camry 1994, LE 4 cylinder to school every day. He noticed some oil drops on the drive way. He took this car to the above repair shop for inspection of the oil leak and a quote to for repairs. The repair shop inspected the car and advised him to get the oil pan gasket and the valve cover gasket replaced. Quote for labour and parts was $203.00 plus tax.
On 01/17/07 my son dropped the car at this repair shop for the repllacement of the same. A day later the repair shop told him that the following parts need to replaced:- Oil pan gasket valve cover gasket Cam seal Crank seal Oil pump seal Oil pump o ring Timing belt with two other parts . Revised estimated Quote for the job with parts and labor was $285.00 plus tax. On 1/19/07 my son picked up the car after repairs. He paid a total of $506.40 tax inclusive. My son drove the car and heard some funny (engine rattling) noise.
He also noticed the car did not have the gut (power) it had before the repairs. The following morning he also noticed some oil drips on the drive way. My son and hos nephew took the car back to the repair shop on 1/25/07. He told the shop about the broblems ( oil leak, no power and the engine rattling noise). On 01/29/07, after dropping my son to school I went to the repair shop to check on my car. The manager told me that he did not wittnes any oil leak on the ground so he would run the engine and see if there was any leak then.
After this discussion I came back home. I left for wrk at 1200 hrs. I called my second son to go back and check on the progress on this car. My son went to the repair shop at approx. 1600 hrs. He was told that we need to replace the engine because there was more oil leaks from other areas and probably the crank bearings were damaged.
On 01/30/07 I went to the shop and was told the same. The shop would replace the engin with a second hand engine at estimated cost of $1200.00 plus tax. My concern is that when I took my car to the shop there was only one problem, oil leaks. After repairs with so many replacement parts , despite leaks from other areas the engine is now making the rattling noise with less gut (power). I now have to pay $1200.00 to get the engine replace. I hereby seek your openion and the action and solution to this problem.
Toyota Camry Company Information
- Company Name:
- Toyota Camry
- Website:
- www.toyota.com
