Tires Plus Reviews

I had a truly exceptional experience working with Randy at Tires Plus. From the moment I walked in, he greeted me with genuine kindness and professionalism. Randy is not only extremely knowledgeable about tires and automotive services, but he also takes the time to clearly explain everything in a way that makes sense even if you're not a car expert.

Great Tires Plus location (on Ninth in St. Petersburg, Florida)… Same day tire(s) replacement… I was told it was going to be a two hour wait for a same day appointment…. Nope in and out of there in an hour and 15 minutes… The guys at the front counter are awesome especially Dave… Had the opportunity to meet the regional manager, Marianne she too was kind and appreciative… You can’t go wrong stopping by saying hello and get your car serviced… And if you have a concern, you rest assured it will get fixed to your liking. Thank you tires plus Saint Petersburg… Crazy Canadian

In and out very quickly with good communication. I've never had a problem with them and will continue going back. Prices could be a bit better, but can't say that anywhere else would be different. Thanks!

On 12/12/24 I went to Tires Plus at 4210 W Wisconsin Ave in Appleton, Wi. I was there for a synthetic oil change & tire rotation. I had gone to this store in the past. While sitting in the waiting room I could overhear the Customer face to face and telephone conversations. I was immediately impressed by both ** (shop owner) & **'s (Lead Assistant) technique and sincerity while speaking with customers. They demonstrated immediate customer respect on EVERY interaction whether face to face or in the telephone. They made sure the customers were provided thorough services and were proactive with each customer encounter. I will be returning to this Tires Plus Total Car Care location. For sure a 5 ⭐️ rating.

Saturday October 18 I had a appointment at the Tires Plus at 1353 Atlantic Blvd in Neptune Beach. The appointment was at 2:00 p.m. and my son got there at 1:45p.m. I called him at 3:00 p.m. to make sure that everything was fine. He said that even though he had a appointment he had not been waited on. While I was on the phone the mechanic came out and said that it would be another hour before he would be able to install two tires that I had brought online. My son asked them due to the fact that he had to wait 2 hours to have them to install two tires, would they give him some type of credit for waiting so long even though he had a 2:00 p.m. appointment. The manager Dan said he was not going to give him a credit and was rude to my son. I asked my son two give the phone to Dan. When he did Dan told me that he had other cars to work on and that if he didn't want to wait he could just leave.

I chose Tires Plus because of their proximity to my work. I was told they did not have my requested trailer tires in stock, but could have them transferred from another store and completed the same day. I delivered the tires at 8:00 am but never received a call notifying me they were complete. When I called to check on them at 4:30 pm, they said the tire mounting was just finished. I went to the store, and they offered to put the tires in the back of my truck while I signed the release form. Looking at my new tires before leaving the store, I noticed they did not replace the valve stems, but they did charge me $2.99 for each of them. The technician apologized, saying he thought he took that off. Going forward, I will drive a farther distance to Discount Tire.

I had a fuel pump replaced at Tires Plus in Fort Walton Beach around the first of October. A week and a half later, I was sitting at a light in Destin and the engine shut off. I could smell gas. I could see a puddle of gas on the road near the left rear tire. I called Tires Plus and explained the situation. I was told to have my truck towed to their shop and they would look at it when they could. It was Saturday, he said, probably on Monday because they were busy. I called a tow truck, the driver saw the fuel hose that had come off and knew a local mechanic that could reconnect it. I figured that it would be cheaper than having it towed to Fort Walton.

I came in with a nail on the rim of my tire. Asked the worker to give me a price before he does any work, no paperwork of an estimate whatsoever! Comes to tell the guy changed the tire without my consent, guys there’s are hostile. So unprofessional! Rude as hell. I will not be coming here for shit! Straight trash this place.

I brought my truck in to Tires Plus (on N. MacCarren in Reno) to address a check engine light problem. They claimed to have found multiple issues with it and it came to $791.11. When I left my truck didn't seem to be running great but the check engine light was off. Several days later I went to fill up my gas tank and could not remove the cap. I brought it to another local mechanic (Big O on Kietzke in Reno) for help and they found it'd been glued on. When the cap finally came off, the check engine light came back on. I made an appointment with Big O to address the check engine light issue and when they went in, they found a simple solution (it was a simple leak) and additionally they found numerous hoses and clamps disconnected and/or removed. This was done on parts that were not worked on by Tires Plus, but completely unrelated parts of the truck.

Went in for front struts. I was told it would be done by the next day then I was called in, informed that they had the wrong parts. Therefore, it was going to take more than one day I asked for a rental car which they supplied through ENTERPRISE and I was told That I was going to get reimbursed for that upon return of the rental car for the inconvenience for two weeks. I went back-and-forth with an associate that kept telling me the individual that promised me the refund needed my card information that I needed to connect with him. After running around for two weeks I finally nailed them down and told them I was tired of this runaround.