Tires Plus Reviews

I brought my car into Tires plus for an oil change, brakes and 2 front tires. When they started working on the car they tried to tell me the battery wasn't good. It was fine before I brought it in with no issues. Also ac was working before bringing it in. When they went to test drive they said it would not start because the battery was dead. I told them I'm not buying a battery when it was fine when it got there. After all was done and 900 dollars 3 hours later I went to drive my car my ac started blowing hot. I asked them what did they do. They said they didn't do anything. Found out from another service center they purposely let battery run down doing oil change and it messed the computer up to the ac. And they told me it be 250 for them to look at it at tires plus. I said no. Don't take your car to tires plus. They are in it for profit. Not the customer.

Please stay away from them. They are ridiculous. My wife and daughter went there for an oil change. That was supposed to be it. They instead told her she had copper in her brake fluid and needed it changed and then also tried talking her into a new battery which was not needed. Wanted to charge 801.00 for services for all. So I stepped in when wife did call me and told them no to battery 'cause they wouldn’t listen and not only did they do a brake fluid exchange they also snuck in a transmission flush which was not needed either. And then when I went to store after work the manager was already gone and the associate tried changing his story and our truck sounds worse now. I will never ever go back to that company again. That was ridiculous. If they can’t do fair business maybe someone needs them to get shut down or get people in there who can actually be honest with the customer. Very disappointing.

I called Tires Plus because my car has been shaking at high speeds after having tires replaced, and I wanted to bring it in to have someone look at it. Before my car was even there, the technician immediately started telling me that it would not be the tires and that it was probably something expensive to fix. The problem is I never said it was the tires. I simply wanted to schedule a time to have the car looked at. It was frustrating to be talked over and have someone start diagnosing the vehicle without even seeing it or listening to the actual concern. All I was asking for was a basic inspection appointment. Instead, I got attitude and assumptions over the phone. Customer service matters. Taking a moment to listen before jumping to conclusions would go a long way.

I carried my car to do an alignment, when they finished, my car is creaking. I returned it, they can find the problem, my car continue-creaking and I never had this problem before. Not sure if to trust them anymore in the future.

To Whom It May Concern,

The most damning part of my experience with Tires Plus (Loganville, GA) isn't just the DROVE IN, TOWED OUT: 13 Days of Negligence at Tires Plus Loganville. THE FACTS: Day 1: I drove my 2018 Jeep Wrangler into this facility under its own power. It was my primary transportation. The "Repair" Process: Over the next 13 days, Tires Plus kept the vehicle, racked up thousands of dollars in charges, and made multiple failed attempts at repairs. The Technical Malpractice: During this time, technicians used chemical coolant sealers and additives explicitly prohibited by the manufacturer. The Fraud: I was billed $92.99 for a "Block Test" that shop management later admitted was never performed.

My experience with Tires Plus reflects a disturbing pattern of unsafe workmanship, indifference to customer safety, and exploitative financial practices. On more than one occasion, tires installed or repaired by the company failed within one to two miles of leaving the shop, placing me in immediate danger and leaving me stranded. When informed, employees showed no concern, offered no apology, and refused to take responsibility, insisting the work was properly done and placing the burden of towing and follow-up entirely on me.

We blew a tire and needed to replace two which I expected, but when booking the service online and choosing the tires that said were $79 each but when I got to the store they said it would cost $259 for replacing the two tires which was then followed by the car needed an alignment which they said would be over $200 followed by it needed some parts because they couldn’t do the alignment unless they replaced the parts even though said parts weren’t actually bad. They said they would strip the threads if they moved them. At the end one flat tire ended up costing well over a thousand dollars. I feel like I was robbed but they already had the car and I needed it for work. I also had an oil change done there a few months earlier and was shocked that they wanted close to $150 for a simple domestic SUV and not some foreign car either. I cannot In Good faith recommend them.

BEWARE!!! This is not my first time dealing with this Tires Plus location. (3910 SW College Road Ocala, FL 34474) First time for an oil change with them. Took my car for an oil change this morning. My car has a lot of miles on it and when take it to other places always they do a synthetic high mileage oil change as should. They did a standard oil change. On top of that, they said I need a new battery, spark plugs, 2 tires, belts, engine air filter, and wiper blades.

Tire plus 103rd st. Jacksonville fl. I called tire plus 1/19/26 to get a price on getting brake line flushed. Once at the shop I was told my front caliper, rotors and brake pad needed to be replaced. Then the manager came back to me to tell me the same thing about my back brakes. Total of $2900 for repair. When my car was completed, I asked for all part that was removed from my car. My total then was $2296.21. $200 of which was for my core. When the manager printed out my receipt, he took one of the papers and threw away. I had the parts examined by 2 mechanics and they said caliper were ok. Called to complain on 1/21/26 to Customer Retention Line. No call back due to not having correct number.