Tires Plus Reviews

Gardnerville, NV

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1.3(280)

About Tires Plus

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Tires Plus has provided automotive maintenance and tire services since 1976. While the company specializes in tire sales, installation and repair, it also offers oil changes, brake services and vehicle inspections.

Pros
  • Friendly and professional staff
  • Quick turnaround for services
  • Good value for money on services
Cons
  • Poor communication about delays
  • Inconsistent service quality

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Tires Plus Reviews

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    How do I know I can trust these reviews about Tires Plus?
    • 4,646,190 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10
    Price

    Reviewed April 23, 2025

    I give zero stars. I rarely write reviews, but I feel morally obligated to share my experience to help protect others. I brought my vehicle—a well-maintained 2012 Nissan Rogue with only 62,000 miles—to this location after hearing some noise and wanting to make sure everything was in good shape. Tires Plus gave me a detailed estimate totaling over $1,600, recommending replacement of both lower front control arms, an ignition coil, and alignment recalibration. I was concerned and decided to seek a second opinion.

    To my complete shock, the independent mechanic I visited afterward told me that NONE of the work Tires Plus recommended was necessary. All my car actually needed was a routine transmission tune-up. The suspension, control arms, and ignition coil were all in proper working order. I can’t help but wonder how many others have agreed to expensive repairs here without questioning them. I’m grateful I trusted my gut and got a second opinion. If you’re considering taking your vehicle here, please be cautious and consider a second opinion before agreeing to any major repairs.

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    Price

    Reviewed April 17, 2025

    Snow birds beware. My vehicle experienced an oil leak on the passenger side, approximately midway along the engine. Tires Plus's technician diagnosed a leaking rear main seal. However, previous experience with rear main seal leaks indicated leakage at the engine's rear, not the location observed. Despite this discrepancy, I authorized the rear main seal replacement, along with a clutch replacement as suggested by their management. Following these repairs, the leak persisted. Subsequently, the oil pan gasket was replaced, at managers direction.

    Despite a total expenditure exceeding $2,150.00, the leak remained. A subsequent inspection revealed a faulty oil sensor as the source of the leak, requiring an additional $215 repair. This appears to have been the root cause of the leak. The oil ran back to the back of the engine. Regardless of manager's assertions, I believe unnecessary repairs resulted in a total cost exceeding $2,360.00 for a problem that could have been resolved for approximately $215.00. I have Toyota Tundra needing repair but will not trust this business.

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      Customer ServicePrice

      Reviewed April 4, 2025

      This place is nothing more than crooks that belong in jail! If you read the many complaints online and still use them, you have only yourself to blame. I wish I read all the advice online before using the criminals. I only went for oil change, thank goodness I didn't buy tires. Besides not doing oil change correct, because they are crooks, they even damaged my vehicle, never told me about it and now don't respond after I filed complaint. I'm posting on every site I can find to warn others about this crooked place. Avoid using them, you will just waste your money. Just imagine, they cost me hundreds of dollars on just what I noticed, imagine what the crooks did that I didn't even notice yet!!!

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      Installation & SetupPriceStaff

      Reviewed March 15, 2025

      I thought they would take care of me while I was at work. They sounded good. It started off I drove my vehicle with 3 bad tires and rims up on flat bed cause there was mud and he was worried about getting stuck then went to shop, took 2 days for tires and rims, what ain't bad, but tires were a little expensive but I get that the wind shield washer tank was leaking so I said order it up.

      When I went up there to pay and say, "I'll grab it tomorrow," I told him, "If it shows up, throw it in car, I'll install it or mail it to me" then they had me prepay with no work order so when I picked it up they put washer fluid thing in. Anyways what a easy job and charged me 185 labor, that's ridiculous. I could of did it in 10 minutes then the more I looked at the bill I finally got I seen tow that was less than 2 miles was 295 dollars and stated pulled of mud. Really? Good thing the job has cameras now. I'm just waiting for actual summary of tow that they received and I didn't and refused to give it to me.

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      Installation & Setup

      Reviewed March 9, 2025

      Unsatisfied quality of work. At least what I can see visually. Needed: spark plug and wires replacement. Look at the photos how it should look (blue wires example) and "professional installation" of the wires on my Toyota done by Tire Plus - totally unacceptable IMO.

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      Customer ServicePrice

      Reviewed March 5, 2025

      I went to get my brakes done at Tires Plus and after an inspection the Customer service Republic told me I need new calipers and it would cost $1000. I took my SUV to another mechanic shop and I only need front brake pads. This incident was enough to say no to Tires plus for anything except Tires.

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      Customer ServicePunctuality & Speed

      Reviewed Jan. 29, 2025

      Went in for a routine oil change. I usually got to Tire Kingdom but they forgot to process my scheduled day for an oil change so I went to Tires Plus. Boy I regret that so much. I dropped my car off for an oil change Oct. 19th and got it back, turned the car on, the engine was louder than usual and I thought nothing of it because when I take my car in for an oil change I expect them to do it right. Ten days later my engine starts overheating. I open the hood after calling my friend who knows a little about cars. Both caps to my coolant and my power steering fluids were off, and my oil dip stick handle was broken off… I called Tires plus and they had told me to put coolant in and power steering fluid and that would fix the overheating issue, so I did that, made sure it was the exact type of fluids my car could handle and went about my schedule driving to work, dropping kids off to school and school pick up for a month or so and it happened again.

      I did not have any issues before taking it to this place. So I called them back and they swear they checked all the fluids and topped off just the wiper fluid and changed the oil. Didn’t do a routine inspection, which normally Tire Kingdom does without asking them to. I guess Tires Plus doesn’t do that, what am I paying them for then? Any way, so I’m on the phone and they tell me to keep checking the fluid levels, so I top off the coolant and just watch it drain out very slowly and I’m keep an eye on it now knowing it’s leaking and I let the shop know it’s leaking out somewhere, now it two months later.

      I’ve been driving it, and go pick my kids up and head home and my car starts over heating again and then just gives out, steering wheel locks and my car just stops driving. I could still turn it on but wasn’t able to drive it anywhere. So I had it towed to a Mazda dealer who told me my engine was shot due to a leaking water pump and oil leak and coolant leak that all got into my engine. Tires Plus will not accept liability..

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      Reviewed Jan. 18, 2025

      Why would you not have WIFI for your customers as they sit for HOURS waiting on an oil change? So easy as a customer satisfier… convenience is huge in terms of doing business with potential customers.

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      Customer ServiceStaff

      Reviewed Jan. 4, 2025

      TLDR highlights: 1) Had to bring my truck back twice within a week after they replaced my brakes because the brand-new brakes were squealing. 2) A few weeks later my parking brake assembly came apart while driving causing over $4,300 in damage. The only people that touched my brakes were Tires Plus employees. 3) Tiresplus/Bridgestone refused to fully reimburse me for the damage.

      In May 2024, I had the brakes replaced on my Ford F-150 at the Annandale, VA store. I had to bring it back in twice more within a week for further work because the brand-new brakes were squealing. A few weeks later the parking brake assembly on my rear passenger side wheel came apart while I was driving. Not only was this dangerous, it caused a significant amount of damage. I took my truck to a Ford dealership and they had to do $4,323 worth of work to repair the damage. Because no one else touched my brakes, the work the Tiresplus store did was likely the cause of the issue. As soon as I got home from bringing my truck to the Ford dealership and before they had even looked at it, I called the Tiresplus store to let them know what happened and that I would be filing a claim. The manager told me to let him know how much it cost and he would then pass it along through the proper channels.

      Once the damage was repaired a few days later, I called the store to let the manager know how much it cost me and the manager then filed a claim through the corporate channels. A few days later, I was contacted by a claims rep but he said because they did not have a 3rd party inspect the damage they would not pay out the full claim. This was the first I heard about the requirement to have a 3rd party look at the damage in order to file a claim. The manager didn’t mention it when I called (before any work was done at the Ford dealership), nothing I signed said anything about it, and I could not find anything on your website that said a 3rd party was a requirement. I would argue the Ford dealership could have been used as a 3rd party expert.

      Furthermore, I still have all of the damaged parts and offered to have a 3rd party come look at them. None of this sufficed for the claims rep and therefore my claim was not offered to be fully reimbursed. Being out over $4,000 and the whole ordeal in general is quite frustrating. However, being steamrolled by the claims office and not having them actually consider the claim fairly is the worst part. If they would have actually talked to the Ford dealership (the claims rep says he did but I asked around at the dealership afterward and no one said they had spoken to him) or actually brought in a 3rd party to look at the parts I have and the third party then said it was not the fault of Tiresplus, I would at least feel like Tiresplus/Bridgestone treated me fairly. Unfortunately, that is not the case. I would highly recommend avoiding Tiresplus/Bridgestone at all costs.

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      Customer ServiceStaff

      Reviewed Dec. 13, 2024

      On 12/12/24 I went to Tires Plus at 4210 W Wisconsin Ave in Appleton, Wi. I was there for a synthetic oil change & tire rotation. I had gone to this store in the past. While sitting in the waiting room I could overhear the Customer face to face and telephone conversations. I was immediately impressed by both ** (shop owner) & **'s (Lead Assistant) technique and sincerity while speaking with customers. They demonstrated immediate customer respect on EVERY interaction whether face to face or in the telephone. They made sure the customers were provided thorough services and were proactive with each customer encounter. I will be returning to this Tires Plus Total Car Care location. For sure a 5 ⭐️ rating.

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      Tires Plus Company Information

      Company Name:
      Tires Plus
      Website:
      www.tiresplus.com