Tires Plus Reviews

Tire plus 103rd st. Jacksonville fl. I called tire plus 1/19/26 to get a price on getting brake line flushed. Once at the shop I was told my front caliper, rotors and brake pad needed to be replaced. Then the manager came back to me to tell me the same thing about my back brakes. Total of $2900 for repair. When my car was completed, I asked for all part that was removed from my car. My total then was $2296.21. $200 of which was for my core. When the manager printed out my receipt, he took one of the papers and threw away. I had the parts examined by 2 mechanics and they said caliper were ok. Called to complain on 1/21/26 to Customer Retention Line. No call back due to not having correct number.

I took my car to be serviced in January of 2025. This location provided an estimate and received approval from my insurance company and myself to repair my car. This location refused to fix my car and instead of contacting me in any form to decline service, they allowed my car to sit on their property. This location then gave a new estimate in April 2025 of over $5000, citing cost of parts increase and labor. But the estimate they provided in January 2025 was for $1200. I had my car towed to a different company in June 2025 and upon pickup, learned my sunroof had been opened while at this location. Due to the weather elements, the interior is completely molded.

Booked tires online at Tires Plus (Lone Tree, CO) for what looked like a great deal—over $400 in savings. The scheduling process was confusing, and the confirmation email didn’t include pricing (odd, but I assumed it was fine). When I arrived, the tire price itself jumped by $200, plus unexpected installation and balancing fees. Out the door, I paid nearly 50% more than the original quote. Lack of transparency and surprise charges made this a frustrating experience. Do not recommend.

STAY AWAY! I have been a customer for many years since I live right down the street on Bartram Park. However, recently they have made errors, and one could cost me my engine. First time, I had a flat tire. The person at the counter not only walked me outside to show him which one, but he marked it with chalk where the nail was and then later showed me a picture of it on their iPad. Wake up the next day and the tire was even more flat than it was. Had to go back up there and the manager gave me the run around saying my back tire was changed, what's the problem? The wrong tire was changed! The front one was flat!

Saturday October 18 I had a appointment at the Tires Plus at 1353 Atlantic Blvd in Neptune Beach. The appointment was at 2:00 p.m. and my son got there at 1:45p.m. I called him at 3:00 p.m. to make sure that everything was fine. He said that even though he had a appointment he had not been waited on. While I was on the phone the mechanic came out and said that it would be another hour before he would be able to install two tires that I had brought online. My son asked them due to the fact that he had to wait 2 hours to have them to install two tires, would they give him some type of credit for waiting so long even though he had a 2:00 p.m. appointment. The manager Dan said he was not going to give him a credit and was rude to my son. I asked my son two give the phone to Dan. When he did Dan told me that he had other cars to work on and that if he didn't want to wait he could just leave.

I chose Tires Plus because of their proximity to my work. I was told they did not have my requested trailer tires in stock, but could have them transferred from another store and completed the same day. I delivered the tires at 8:00 am but never received a call notifying me they were complete. When I called to check on them at 4:30 pm, they said the tire mounting was just finished. I went to the store, and they offered to put the tires in the back of my truck while I signed the release form. Looking at my new tires before leaving the store, I noticed they did not replace the valve stems, but they did charge me $2.99 for each of them. The technician apologized, saying he thought he took that off. Going forward, I will drive a farther distance to Discount Tire.

I had a fuel pump replaced at Tires Plus in Fort Walton Beach around the first of October. A week and a half later, I was sitting at a light in Destin and the engine shut off. I could smell gas. I could see a puddle of gas on the road near the left rear tire. I called Tires Plus and explained the situation. I was told to have my truck towed to their shop and they would look at it when they could. It was Saturday, he said, probably on Monday because they were busy. I called a tow truck, the driver saw the fuel hose that had come off and knew a local mechanic that could reconnect it. I figured that it would be cheaper than having it towed to Fort Walton.

I came in with a nail on the rim of my tire. Asked the worker to give me a price before he does any work, no paperwork of an estimate whatsoever! Comes to tell the guy changed the tire without my consent, guys there’s are hostile. So unprofessional! Rude as hell. I will not be coming here for shit! Straight trash this place.

I brought my truck in to Tires Plus (on N. MacCarren in Reno) to address a check engine light problem. They claimed to have found multiple issues with it and it came to $791.11. When I left my truck didn't seem to be running great but the check engine light was off. Several days later I went to fill up my gas tank and could not remove the cap. I brought it to another local mechanic (Big O on Kietzke in Reno) for help and they found it'd been glued on. When the cap finally came off, the check engine light came back on. I made an appointment with Big O to address the check engine light issue and when they went in, they found a simple solution (it was a simple leak) and additionally they found numerous hoses and clamps disconnected and/or removed. This was done on parts that were not worked on by Tires Plus, but completely unrelated parts of the truck.

Went in for front struts. I was told it would be done by the next day then I was called in, informed that they had the wrong parts. Therefore, it was going to take more than one day I asked for a rental car which they supplied through ENTERPRISE and I was told That I was going to get reimbursed for that upon return of the rental car for the inconvenience for two weeks. I went back-and-forth with an associate that kept telling me the individual that promised me the refund needed my card information that I needed to connect with him. After running around for two weeks I finally nailed them down and told them I was tired of this runaround.