Tires Plus Reviews

Tires Plus is a very professional and clean business. I came in and got two tires. The staff is very friendly very professional. I was in and out in a reasonable time. Outstanding prices and service. I am very satisfied with my tires.

I took car for 2 tires and oil change. Well they pulled off 3 and around the oil cap they didn’t clean the excess oil off then the alignment. I was told that toe on 1 wheel wouldn’t line up and now my steering wheel seems to be off center. Beware they don’t read work orders very good I guess. Dealership trip this week for me.

Tires Plus canceled my credit card. Turned my account over to a credit agency when I missed two payments (total balance under $30) due to lung surgery and recovery. When I contacted them they said that there was nothing they could no about it. This still shows up on my credit checks over 2 years later.

I took my 2014 GMC Acadia to them to replace a cv axle on the passenger side. When I went back later on to get it my traction control system didn't work and I got home thinking I could turn it back on that didn't work. The steering wheel was off to the left. The next day I took it back they told me it was a spring in the airbag system. I had to take my car to a Chevy dealership and pay 300.00 for additional work they messed up. By not having traction control I had bad gas mileage. The manager was a big LIAR. Air bag sensors have nothing to do with traction control as he suggested.

Stopped to buy a Firestone tire and have it mounted. 2013 Subaru Legacy 2.5i, all wheel drive. 225 45r18. Manager Andrew ** told the tire size was wrong. I disagreed and pulled it up on my phone. 2010-2018 Subaru legacy used 225 45r18. My comment "aw **". Now he turned belligerent, offered to punch out and leave the property and settle this... lol I agreed, he pushed out and we proceeded to walk across the parking lot.. I stopped at him if he was willing to have assault charges pressed. All was witnessed. I reported this to their corporate office... I'm awaiting response. Not going to let go.

I've use this company for installs because they install through Tire Rack. My wife took her Highlander in for a rotation and they estimated $1600 in additional repairs needed. I took this estimate to my local shop, they checked and non of the repairs were necessary. I took my Tundra in for an alignment, tire rotation and balance. They told me 3 hours. I waited, and after 3 hours returned to find they had not even finished the alignment, let alone the rotation. They said they couldn't adjust a tie rod to complete the alignment. They said their printer was broken and couldn't give me a printout of the alignment data, but still charged me for a incomplete service. The following day I stopped by my local shop for a rotation and balance. Done in 15 min. and they said that neither tie rod had been moved. I will contest this on my credit card since they did not complete the service. I will never return. I recommend a different vendor for servicing.

A couple of months ago I had 2 flat tires on consecutive days and I got them fixed at Tires Plus at University Avenue west des Moines iowa. I took it to them because I assumed they are tire people. My vehicle had no issues with alignment or tire pulling to one side before the flats. After flats were fixed and installed vehicle started pulling to one side terribly. I took it back to them and they said the alignment is off and would cost over $100. For a second opinion I showed it to Meineke at Weston Parkway west des Moines iowa, they did tire rotation based on wear and the issue fixed. How unknowledgeable the staff at Tires plus are. I'll never again go to them for anything.

I got a brake job done. And end up driving my car out of the shop the next day and my brakes went out on me while me and my kid was in the car. I was forced to swerve on the grass dodging the back of a car. They're supposed to be certified. I trusted them to do my brakes right. Turns out after that they said didn't know how to bleed them right. And took my money anyway and said they finished it. And they me drive off with faulty brakes. I want my money back.

Worst place to go. I had the truck rebuild on suspension components took in for alinement. They break my pins front control arms. And bent the hosing that holds the control arm on a 2005 gmc. As I drove off with my 3 kids in the rear. On 200 in Ocala my tires drops in on camber and almost makes me crash. As I go back and look at it I see it was broking.. Mind you I have pic before they took it in. Anyhow the guy that did the alignment said it was like that. Stripped my bolts that cost me $35 for two. They call the cops on me and have me removed. I call high above to complain. The manager calls me ask me to come in as I do show him all my proofs. he gives me back my 105.00 back but won't pay for any parts that was repaid for. Or wouldn't fix my truck and put back how it was. So now I'm over 250 in repairs.. Anyhow I'd advise everyone to stop going there before they end up killing someone for 105. dollars.. SMH.

It is 2021 isn’t it?! Tires Plus is a complete joke! They literally have tires in the name, but they only sell new tires not service or repair them. Tires Plus can’t even plug a tire, which any gas station garage can do. The worst customer service, left me sitting for 80 minutes when I had called the day before & scheduled an appointment, then finally decided to look at the punctured tire I came to have repaired and spoke to them about in detail the previous day, then saying they aren’t skilled enough to repair the tire but recommended a 1-man gas station garage on the corner. So the gas station fixed my tire in 5 minutes, but Tires Plus achieved nothing in 1hr 20min?!

Had a tune-up done on my Hyundai Tucson at my local Tires Plus in East Lake FL. It's 18 months later and my Tuscon is idling rough and having acceleration problems. A local mechanic who I trust has informed me that the tune-up was not performed properly. Wires were left exposed and now my engine coils need to be replaced! $500 for the tune-up and now $800 to fix the damage caused by their shoddy workmanship. But wait .. there's more!

After discovering a flat on my vehicle, my brother used a portable pump to air it up and drove it to the nearest Tires Plus because it was less than a mile away. They later refused to remove the spare from under the vehicle with the excuse of it being "a liability" and quoted a price of $850 for four new tires (about half the vehicle's worth), citing that I could open a credit card with them to pay for the expense. My brother returned the following day, removed the spare himself, and asked them to replace the damaged tire with it. Later that day, he was notified that the spare was also leaking air. He then made arrangements to have the vehicle towed to a local shop where the replacement cost was half that quoted by Tires Plus.

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calipers, brakes were still bad. Went back again, they said one of the calipers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car.

I placed an order online for four new tires on my 2019 Toyota Corolla, gave them the specific information they requested. I went to the store in Stockbridge at 9am, spoke to Larry, customer service, and I was under the impression that everything was in placed. The cost for four tires came out to $343.00, including the labor charges the price was $371.70. I waited in the lobby, until Larry told me they didn't have the specific tires needed for my car. I already paid 371.70. I had to paid additional $100.00. If the order was placed online everything should have been prepared before I arrived. I felt disrespected by Larry and how the situation was handled. I recommend no one get service at the Tires Plus store located on Mount Zion Parkway, Stockbridge.

I have been going to Tires Plus for years. I have been a mechanic for 46 years. My U-joints need to replaced. Brought it in and first thing they did is road test. Put in on a lift and said nothing's wrong. Never tested the u joints. The mechanic said they were all tight. That's great. I already knew that. They are binding. I asked if the shaft was removed to see if the play was ok. They said no, and again said it was tight. Tried to tell me that it's ok up to 40mph. I told them that the problem was between 65 and 80. They ignored that. In Summary: I asked them to change the u joints. Not diagnose what I already knew was bad. They drove it and said nothing's wrong. They refused to pull the shaft and test the joints. They refuse to believe that a customer may in fact know what they are talking about. I will never return to Tires Plus.

Thanks to the positive buying experience provided by inside salesman NICK ** and garage mechanic GAUGE. I felt appreciated from the time I walked in the door. I was treated with the highest of respect and regard. The level of professionalism was quite refreshing. Nick ordered my tires, Gauge put my spare on and I was given an appointment. When I arrived the next day, Nick met me at my car, GAUGE took it right into the bay and 26 mins and 2 brand new tires later I was on my way. Nick & Gauge exceeded all of my expectations. The service excellence these guys exhibited went above and beyond. They should definitely be commended. I will, without a doubt recommend TIRES PLUS on Hwy 40 E in St Marys Ga to all of my family and friends! -Sincerely -DIANA

My wife had an appointment yesterday for an oil change. She got there at 330 and left at 630. Service here in Okeechobee has gone downhill, and it's NOT from Covid. It's from poor planning by the manager wanna be. Sad.

** Above is the video I made at 4:45 am after taking from 6:30 PM when the Firestone tire blew up with only 50 miles on it forcing me head on into the lane of a semi truck I skillfully avoided by less than a second. Then had to change to my weak spare in about 6 minutes total not to miss my appointment. Tires Plus Sebring said they could not help me. I was given a roadside assistance number to tires plus and it said they were closed. Walmart was kind enough to sell me a Douglas All season 185 60 15 for only $46 and I bet you it doesn’t explode. Then I had to purchase $150 in supplies to change the tire at a car wash which took hours into the night. Looks like Firestone is still a killer!!!

I purchased my tires through Tire Rack (recommended). I made an appointment for 10am. Dropped the car off at 08:00. Tire install balance and alignment. First they couldn't find the tires. I had a UPS receipt they signed for. I got the car back at 18:30 at night. They claimed the guy couldn't properly align my car properly without alignment kits! Plus when they installed my tires (supposedly the correct ones). They needed to change the valve stem kits I have pressure monitoring system that didn't have any problems. Talk about padding the bill! Don't trust Tires Plus!

If you are a woman and they can see you don't know much about cars, they will take advantage of you and tell you that you need a thousand things done and charge you up the gazoo. I used to like them but my last few experiences have not been good ones. Yes, it's my fault for letting them do what they said was needed, but the fact is, they knew that I did not know about cars and that they could pull one over on me. I am very angry. I am now in debt but I guess that's my fault. Why can't auto repair shops just be honest? Is it really that hard?

I went for the first time out of Lexus dealer to do an oil change service to my Lexus GX460 to the store located at 15907 Pines Blvd. Pembroke Pines, Fl 34027 and under manager **. I told him to check all over my car since I need the car in great performance to do my job. He said he was going to check everything and let me know what it need to be done. After an hour he called me back and surprise me with a necessary change of Pads, rotor, struck, flushing of the coolant, air filter, oil filter, alignment for life, oil change and rotation all that for $2217 dollars. I had already spend $1000 on tires with them so I asked why so much if I was always taking my car for service and checked with Lexus when it was time for service and I just need oil change.

Purchased 2 new front tires. The next day I noticed vibration that we could feel in front seat. I figured I definitely needed new back tires as well. I took the car somewhere else for the other 2 tires because, of the customer service and overpricing. Well I was told that the 2 tires put on by tires plus was not the recommended tires. But with my permission they did match the tires that tires plus put on. Unfortunately it did not stop the vibrating. I took the car back to tires plus they balanced the tires again for what I don't know and they stated one of the weights had come off the front so they retighten those as well. I was told when they test drove they didn't feel any vibrating and if I did then bring back. Well of course get up to speed of 60 and back to vibration.

8/11/2020 10 am, I pull in with a flat tire on my truck. I’m on the way to a funeral in my suit and ask if they can help me out to change my tire. Told me 2 hours. I said, "I’m going to a funeral. Can you help me out? We are firemen." He said, "Do you have AAA." That was all I to hear. I did call AAA and missed my buddies funeral. Unreal as garage looked pretty empty. Aren’t people great? I could and would not ever do that to someone.

Took my 2000 Ford Taurus in as it was misfiring. Top mechanic took 45 mins to locate the (so-called) problem because he couldn't get his computer tester to hook up to my car's computer...BECAUSE IT WAS BROKEN! His tester read it was my coil which was replaced & cylinder 3 & 4 which was not fixed. I was charged just under $400 and NOTHING was fixed!! IT WAS THE COMPUTER that was broke & the 'Top Mechanic' didn't take the time to search out the real problem! Now, I'm out that money & my car is in the shop again, but with a reliable mechanic. I will NEVER trust another Tires Plus! BEWARE!! TiresPlus on McCarran, Reno, NV. People are nice, but I think their 'top mechanic' needs some more schooling. USE CAUTION!!!

With many brands and options available to consumers these days one thing remains true- provide great service and they'll come back. I however will never come back to Tires Plus. I needed a patch for a slow leak on a front tire. This location is so close to my home I could walk back home after dropping off my car. All I needed was a patch, I was told I needed a brand new tire because the sidewall was destroyed and the tire wouldn't hold air and couldn't be placed back on my rim. This is a slow leak, so slow in fact that when I noticed the tire was low and used my air compressor to inflate the tire BEFORE driving that the next day there was still air in the tire.

July 6, 2020. I had an emergency battery repair needed for my Ram truck. I normally figure anywhere for such a repair at least an hour minimum turn around. Went to Tires Plus at 20th St Vero Beach. Javan checked me in right away and sent Gevon out to review my battery needs. I was in and on my way home within 30 minutes. Could not have asked for two guys to make my battery inconvenience into a real positive moment and blessing of the day just with their personalities. This is not my first time in need of service at this store, and it has always been great service.

I took my car to TIRES PLUS on Flamingo road in Sunrise for help. I got the help I needed from Brian who explained my situation to me, then set me up with 4 brand new Bridgestone tires! These tires feel like I’m driving on air!! Brian and Nick were super friendly, professional and stood behind these tires with an extended warranty package. I received EXCELLENT service, good competitive pricing and Brian even gave me his cell phone number should I have any questions about my new tires. I HIGHLY recommend this tires plus store! If you need tires go see Brian or Nick at tires plus on Flamingo Blvd. In Sunrise Florida. I guarantee you will get outstanding service and the truthful, experienced help you need to get your car ready for the road!! They also service cars there too! So for all your automotive needs do yourself a HUGE favor and go to Tires Plus! You will be so happy you did! Very Sincerely, ~K.

Shocks and Struts (04/01/2020.) They broke out the center cap to one of my wheels (again), had prior work done (2019) when they broke it the first time and glued it back on, was told they would replace it due to glueing again won't hold. They can't find the same cap and refuse to buy/replace all four. Had to call the corporate office to get them to do the right thing. It's been months since they broke it out. Was told they would get them in a couple of days, still nothing. It's now 06/24/2020. We needed the head gaskets replaced (12/14/2019), they only replaced one. Anyone with a brain knows they BOTH need to be done at the same time. Charged us nearly 2 grand for one head. Thought for that amount both were being done. Wrong!

I took my car in for an oil change. I also wanted them to check to see if it was leaking oil. They said it was leaking oil and would cost over $400.00 to fix. I decided to take it somewhere else for another estimate. The other auto place said there wasn’t an oil leak and Tires Plus never even changed the oil. Cost me to have another estimate and an oil change. Called tires plus. Ended up refunding me my oil change to the credit card that was never used. Still charged me for looking for the fake leak. Should have been refunded the entire cost plus what it cost me for the 2nd estimate. If they would have been honest I wouldn’t have taken it somewhere else for another estimate. District manager made up some lie that they forgot to change my oil. Nothing about lying about the fake oil leak.

They drove my car to their work shop and after changing the tires they called me to say they are not able to drive the car out of their garage. They broke my shifting gear. It was stuck at the P (parking) and not moving at all. Oscar the front man wanted to order a part for $250 and a labor amount of $277. My mechanic bought the part for $17.50 from a junkyard and just in 25 minutes changed the part for just $120 labor. Oscar and the Maurice (area director) were charging me a 3 hours labor for $277 just to find out what they did to my car. They had no idea what they were doing. They should update their business name to just tires plus.. There is no total care at all since they are all incapable of performing any diagnosis at all. Bunch of morons if you ask me. Let this be a warning to you all stay away from any work done to your car but I guess tire changing.

Each time I have went for service, I am ignored 10-15 minutes most often. I am aware that customers call, and there is computer work to be done; but not at the expense of keeping those waiting in line "indefinitely" without even a word. These people or rude, disrespectful and seem to hate their job.

Welcomed when entering the store & had Oil Change, Tire Rotation Alignment Check & Spark Plugs. I was in /out in no time.. Just hoping all was actually done... My damages were $445. They are my 'go to' repair shop that is always there when I need service.

After contracting with an extended warranty company for my 2013 Jaguar that turned out to wiggle out of covering my repair we had it done by Tires Plus. They did the job professionally and quickly. The car was not running due to a problem with the cooling system.

Terrible credit company on the Tires Plus card. They tell you 6 months interest free but it is only deferred. After 6 months I was charged over 120$ in interest! Corrupt company! Most interest after 6 months should only be on new purchases. I wish I would have read the fine print better. Never again! There are so many other reputable lines of credit out there to choose from without feeling totally screwed!

They told us one price over the phone and switched it. I had called the night before and asked about the price it would be to install and balance 4 tires, they said 20.00 per tire,including balancing and disposal of my old tires. They assured me the 20.00 per tire was the total price plus tax. I had Tire Rack send the tires I bought to them. They called me when they arrived.

Been to the location in Stockbridge GA numerous times. They have the best customer service and make sure that I’m taken care of every time I come. I’m aware of what needs to be done in the future. I am a lifetime customer.

I had a new set of tires installed here and the first time I washed the car when there was sun and lights to show the rims on my $50,000 car, they all had damage on the very high dollar factory 19" rims! All 4!! This is a 2019 with 17k on it. I'm very meticulous in how my car is kept. Spoke to store mgr who eventually agreed that he will take responsibility for the damage done in his shop. Fast forward to the day I submit my estimate for repairs and he started avoiding me and if he would answer my call he would say he had to go but will get it paid. I've yet to see a dime. My rims are still damaged and hideous looking thanks to their sloppy methods of changing low profile tires and how they do things.

I had an appointment for 1PM, got to the shop at 12:40 PM and an hour later I was still waiting in lobby. Another customer came in with the same issue that I had (a nail on the tire) and they took his car in right away and started working on his issue. When I complained to the individual in the front desk he initially couldn’t even find the keys to my car. They finally found the key and took my car in. The only reason I will come back to this shop is because I got the warranty plan on my tires. I will never come back here for any other service.

Tire Plus in Gainesville, FL on 8th Ave has sold me tires in the past few years that lo and behold are not the correct tires for my car. The tires are unable to hold the weight of my car therefore for the past few years I have had to purchase tires frequently not understanding why when I never had a issue before I started purchasing tires from this company. I decided to go to another tire shop to inquire and this information was revealed. I called the Tire Plus store to explain the issue with the manager, Carey, who informed me there was nothing he could do. It's sad how this large company's takes advantage of the consumers. Beware.

I got new tires at this place on sunrise and university, The car vibrates at the speed limit (70mph) got an alignment also and the care swayed left to right. No chance to bring it back 'til today because of work. After waiting and hour and a half the first time, having my rims chipped and getting a horrible job done now they ask me to wait another two hours this time to ratify the issue and I’m on my lunch hour that I never take. I work three miles away and not even a ride offered back to work for their mistake. This is a safety issue and kids ride with me in the car. Customer service said someone would reply in 48 hours and in the meantime I have to drive an unsafe car. Who would be liable if something happens to me or my kids. Unbelievable, unprofessional, unfair, unsafe.

I went to Tires Plus on 274 Robert C Daniel Jr PKWY in Augusta Ga. Had 4 new tires put on my car 2011 Kia Optima. After they finish putting tires on got ready to pay for the tires. The lady that was waiting on me said that I had a bent rim, when I left I notice my car was riding rough. I call them then and told about the car. Took it back. They took front right tire off, put it on the balance machine, the rim was wobbling not bent, then they took left front tire off, put it on balance machine. It wobble a little. Not as much as the front. They put both tires on rear. Said I need 2 rims. I did not have any problem with rims. My car was riding good until they put those tires on. I know they're not going pay for the rims. I wanted people to that the people they are hiring is not ASC certified. They don't know what doing. Date was 12/23/2019.

** and ** are THE BEST GUYS at Tire Plus located at 1869 Flamingo Road Sunrise. FL. From greeting me when I come to store to taking a care of issue that I have with my car. I will highly recommended this location and specially these two guys.

I went for 4 tires and alignment. As soon as the alignment was done started noticing a wobble in the front end. Went to another shop and was told the front end was shot and needed almost $2000 in parts and a complete new front end. The front alignment was a total waste of my $. Bought 2 sets of tires in the last couple yrs from them but that will be the last. Had an appointment for a oil change and had to wait 3 hrs. What is the point of am appointment. Farewell Tires Plus!

We made an appointment for 930 1030 and haven't been seen. When I asked them when they are going to see me they said they are like doctors. They overbooked and very rude. Will not be coming here again.

Staff is professional. Explains the full details of the vehicles repairs needed and done to the customers. Staff is very friendly and eager to assist you early. Staff completes services in a timely manner. Building and restroom are clean. Brooklyn Park, MN

On Oct 31, I tried to make an appointment by calling Tires Plus, West Madison and was placed on hold for about 15 minutes before I hung up. I tried a second time with no answer. I then tried the website and was able to request an appointment for the following day however I never received a confirmation. I showed up on the date that I made the online appointment because I couldn’t get ahold of anybody to confirm the online appointment. I was told there was no appointment available until the following day. I showed up the next day and was told they couldn’t remove the lug nuts on the wheel because there was a crack in the lug nut tools key. I left with no tires and was able to remove lug nuts myself. I’ll be going elsewhere.

It's just time for me to move on and quit using this company. I always set an appointment for scheduled work to be done on my vehicle. But every time I go there to get the work done they always say it will be hours before they can get to it. And every time I schedule the appointment I tell them I will be waiting for there for the work to be done.so they know I don't want to be sitting there for hours but they take the appointment time like it's not going to be a problem. Why make an appointment times if you cant ever even be close to meeting them. I get sometimes there may be a delay but every time and for more than 2 hours every time. They also have a very bad attitude when you ask them why it will take so long when you were given an appointment time. All I was there for this time was a quick oil change.

I have been a long time customer of Tires Plus, long enough to be through two managers. I made an appointment online and when I showed up my appointment couldn’t be found. I was told that they had no space for someone to wait for their vehicle. I have spent thousands of dollars at Tires Plus and for the manager to get indignant with me, when I had an appointment is over the top. Tires Plus will never see another dime of my business. If I’m broken down outside their store, I will never patronize them again. I will call a tow truck to tow me to Lea Schwab or WalMart for that matter. You have received the last of my hard earned money. South Virginia store in zip code 89511.

Had 2 tires replaced. They checked fluids, battery etc. under the hood. Proceeded to slam hood shut while leaving some type of tool inside. Damaged the hood and a shroud in the engine compartment. The manager Dave, told me to prove it. Refuse to repair it. They just lost a good customer and don't seem to care.

I am 54 years old and I have never had such an HONEST, caring and respectful salesman’s but Nick from your West Lake Worth/Wellington shop was absolutely amazing. I come all the way from Boca Raton to this shop and we a family of 5 will continue the ride because we know we will be treated with honesty and that is very rare today. Thank you Nick????

I brought my Chevy Tahoe in for a break fluid flush. They tried to sell me tires which I didn't need, said my steering box was leaking which it wasn't, said I needed my front tie rods replaced to do an alignment which it didn't. All in all they are crooks, wanted me to spend over 3000 dollars to fix things that shouldn't be. Do not trust these people.

Recently purchased 4 new Firestone tires. After a few weeks noticed vibration that we could feel in front seat. Took it back. They indicated that normally meant back tires out of balance. Supposedly rebalanced then couple weeks later I received a alert from my car that I had 62 lbs in one rear tire and 60+ in other rear tire. Took back again. Told me machine put air it so adjusted. Now couple weeks later I again have vibrating this time in steering wheel! This will be my third trip to fix this problem since purchasing in July!! I am sick and tired of this! Maybe I need a new set of tires. Obviously these are not right!

Anton ** (Service Manager) took excellent care of me. He could not have been any kinder. Since my car is just a 2016, it didn't need valve stems. The run-flat service didn't apply either. You cannot beat their price! I paid $65 for all four tires to be mounted and balanced. The Tech even looked things over and added windshield washer fluid, no charge. It was a hot day, the Tech deserved the $15 tip I gave him, I should have given him $20. I made an appointment for the service a few days prior, and they took my car in right on time. Very good experience there, I'll go there first from here on out and will tell others.

I scheduled an appointment for a tire installation, and alignment - along with installation of TPMS sensors (which I provided myself). When I arrived, they said they could not install my TPMS senors, but would be happy to sell me their overpriced TMPS sensors instead. They've installed parts I have brought in before (struts they didn't have available) with no objections - so why the change for the brand new sensors I brought in? I canceled my appointment, and will never go to Tires Plus again...

I took my car to the Tires Plus Store At 3510 Northdale Blvd NW, in Coon Rapids, Minnesota, where I had purchased a battery that would not maintain a charge. It was well within the "Free Replacement" warranty range. I had tried to charge it several times, and a few days later, it would not start, or even make the solenoid click. I would have to use a boost to get it started. The store put their tester on it and said that the battery was fine. I told them about having to charge it and that it wouldn't hold a charge. The manager said they could do further research on the car, to find the problem, but that I would have to pay for it.

Brought my car in for a coolant leak, paid over $900 for a new radiator and various other coolant system parts. Brought it home and it still leaked. Brought it back for another look and was told it was likely residual coolant. Brought it home, still leaking. Brought it back and I was told they repaired a hose that was leaking. Brought it home again and took it to work only to find a bigger puddle of coolant underneath it than the original leak. Brought my car home and decided to pressure test it myself. I understand that older cars when fixed in one place can start leaking in a different place. But guess what I found? Coolant leaking from the new thermostat housing they replaced. I don't think I will be bringing my car back here. And a last thing, when I went to pick up my car they couldn't find my keys. The technician left them in the ignition. Outside in the parking lot.

So today 7-14-2019 I visited Tires Plus in Leesburg. Big waste of time. The sign out front says “oil change 19.99”. Now I know it’ll cost more because I use synthetic. Before I could get even close to that, the manager with 3 empty bays says “we’re too busy, can’t get to it today.” Well seeing As it was already 2:01 pm, and the techs are guzzling soda, I suppose I was asking too much!!! Please avoid these idiots.

I had my car at Tires Plus in Cooper City, Fl for tire change. The car was at their garage overnight. I am a buyer who like to shop around for prices and per their policy you can bring the advertisement and they will price match it. I went back and forth with the guys as I saw that same tire cheaper online and other places, that really got the guys, they're upset. Which they shouldn’t be upset for as those tires were really expensive and I as a customer had a right to look around for a better price. Anyways they ordered the tire for me and kept the car overnight. The next day when I picked up the car I smelled a weird odor almost like urine. I then went to a odor company and they checked the car, smelled it and gave me a report that yes I that was urine. Mind you my car was at their garage overnight so they could do whatever they want with it, may be bring it out to party in it.

I went in to fix my front driver’s side tire that had a nail in it. I told them my son put sealant in it and they said they couldn’t fix it, so I agreed to buy a new tire. I also asked if they could look at my ball joint that Exhaust Pros told me I should fix soon. Long story short... they replaced the wrong tire. Instead of admitting their mistake, they told me that one had a nail in it too. They also found $2200 worth of other things that “needed fixing”. They didn’t even look at the ball joint! I was so angry I had to step outside.

Had paid $186.00 for one tire service only to find that they left 2 wheel lug nuts completely loose and a stud in my wheel damaged. Upon returning to the store for fixing I received a noncaring annoyed service manager which instead of an apology was dismissive and attempted to send me to another store. My safe operation of my vehicle was put in question. Do not go to Brandywine, Md Tire Plus Store 353168 - ** Service Manager for even air I'm a tire.

I have been a customer at TiresPlus (Gambrills, MD) for well over 10 years and I am sick and tired of them always trying to charge additional pricing. I sent my son there to get an oil change ($24.99 w/ coupon) and tire rotation. I have never been charged an additional price for tire rotation and they tell my son, it'll be an additional $20 for a tire rotation. Then, he made the mistake of telling TiresPlus he just got the car in the fall, so of course they found a gazillion things wrong with a car that has recently passed a Georgia and Maryland inspections. They tell my son that the drain plug was defective and they'll have to replace it with for an additional $11.99. :-( These bloodsuckers are the same people who, when I presented a $100 off coupon for brakes, told me I still owed $147 for simply replacing my front brake pads. Really!? What brake pads and labor costs $247? I could get brake pads and rotors for that price. I, really, am done with this place.

Tires Plus is a great alternative to the dealership in terms of pricing. They do 1-year warranty with unlimited free visits instead of paying per wheel alignment service by dealerships. What's frustrating is customers are required to wait longer than they should just to get served and that's in every branch within Jacksonville. Very frustrating and very disappointing. Tires Plus, at times, being more frustrated on the wait time than waiting for the JTA bus line for an hour or waiting for the dealership. The pros of service from dealerships is they only are obligated to serve cars that gets purchased from them whereas Tires Plus serves every brand of car. Another pro is dealership have half hour blocks for scheduling whereas Tires Plus only has hourly blocks for service. Tires Plus are worse than dealerships for scheduling wheel alignments on a last minute thing without proper evidence something's wrong with the car itself.

Tires Plus called me right away and made things right.

I had and oil change and inspection done late Saturday 4/6/19. (It included a tire rotation and a test drive by the tech to check on a brake issue I'd noticed.) I picked up the car just before closing time and drove the roughly 4 blocks home, parked the car in the garage until Monday morning, 4/8/19. At that time I went to take my dogs for a ride and walk. I made it at most another 4 blocks at which time I noticed a loud noise that I thought was construction noise (thought it was a power saw, etc!), continued about another 6 blocks by which time I figured out the loud noise was coming from my car, when I pulled over I saw metal hanging down underneath my car (it was scraping the ground as I was driving).

Went in to get an oil change and was there for almost 2 hours. I had even made an appointment. Well what they were trying to do is get the black sharpie out of my seat, door, and steering wheel. Supposedly the guy's sharpie exploded and he didn't know until after the fact. They were so rude and unprofessional saying I'll have to go get it cleaned myself then they'll reimburse me. Well I had 2 different places look at it and they can't get it out. So I'm having to get my NEW seat in my car replaced and have them do my door.

We pulled into the Tires Plus at 300 South Snelling in St. Paul, MN on 3/15/2019 to have one flat tire fixed. The manager tried to sell us four new tires when the other three were just fine (as we were told by the dealer one week before). AND, they refused to fix the one tire unless we bought four brand new tires. We refused and had the car towed somewhere else that fixed that flat tire and told us we did not not need four new tires. This was nothing less than attempted fraud.

Drove a car to this place for an oil change and an estimate on air conditioning problem. Was talked into $2,700 worth of work and had to TOW my vehicle off their lot to a dealer. Also noticed the subwoofer was missing after they had the vehicle. Was told they never went into the trunk. Really? You did a COMPLETE vehicle inspection and NEVER looked at the battery that is in the trunk??? I have used this place for many years without incident but whoever they have hired recently has broken my trust in this establishment. I am out $2,700 and don't even have a vehicle to drive. I will never go back.

I was lied to by personnel incl manager on several occasions. Went in to have slow leak flat fixed. They refused repair stating tires were too worn and law prevented them to make repair. I had two (2) other tire shops inspect and both agreed that tires were fine and, in fact, had between 15,000 - 20,000 miles remaining on tires with 50k mile warranty - car only had 28k miles. Tires Plus is total rip off operation.

Been a customer of Tires Plus Brooklyn Park for many years without issue. But in January 2019 I visited the store to make two cash payments. One in the first week of the month and the other last week in the month as I anticipated not being in town to make Feb payment in the first week totaling $375.00. However, I got a gut feeling the payment was not applied but pocketed.

I made an appointment with Tires Plus today in Athens, GA and it was for 1pm. We all know oil changes take about 30 mins or so and it is 3.30pm and I still don't have my car back. That's 2 and half hours. I called at 2.45 and was put on hold for 8 minutes and when the receptionist got back to me she told me it would be ready within the 30 mins. They called me a few minutes ago to tell me I needed some other work done (nothing major) and I declined and the car is still not ready. It is now 3.40pm. Nearly 3 hours to get an oil change. That's ridiculous. I needed to get back to work. Awful experience. Never again!!!

Tires Plus, East Lake Road - The serpentine belt in my car needed replacing. I was quoted $63, which seemed reasonable (replacement belts are available at Autozone for $20). It took them about 10 minutes to tell me my car was ready, and they charged me $223. When I questioned the clerk about the price disparity, he said he had not quoted labor costs. YouTube has videos showing the replacement being done in under 90 seconds. An absolute rip off, and had I known of the actual amount they were going to charge, I would have simply replaced the belt myself.

I went to the Pines location in Florida and they are a bunch of thieves. Every time you called and ask for a quote each manager gave you a different price. Ordered two tires. Got two different quote, but when my husband showed up they gave him way lesser price than what they told me. When they realized they got upset. Customer service sucks! I will never do business with them again. Unsatisfied customer. Be warned!!!

I drop my car off at Tire Plus and got some service oil change and 4 tire before Christmas. I was at Tire Plus 2 days in a row. They said I needed shock and strut so I didn’t drive my car for the holiday. So when I get back home I notice some oil under my car so I check the oil and the transmission fluid and it was good so I drive it to the store and the next day still leaving so I took it to get someone to look at it and it’s coming from the oil pan. Unacceptable. The next day I took it back to TIre Plus. They didn’t even apologize for their mistake. If I didn’t pay attention to the leak it could of been worse. I felt like they didn’t even care. I had to take another day off from work to take care of the same issue again that should of been taking care of. I make a complaint to customer service, they said someone won’t call me back. No one from customer service call me back.

The Tires Plus I am reviewing is the one in Weston, FLORIDA on Weston Road. I have for many years purchased my car batteries at Tires Plus. Each time the battery last approximately 2 years, they pro rate it and charge me again. I do not find this normal. I have since learned that they are installing an inappropriate battery for diesel engine.

Went in for an inspection because my car idle was off. They say my car was coding the MAP sensor and charged me $180 for a part that cost $60. I called Hyundai after the fact, & the part there was $79. This isn’t the first time they’ve price gauged parts. They did that with my daughter car. They quoted her $3000 to fix the axle, brake sensor, strut & a tire replacement on the front passenger. I’m not sure where they get their parts from but they are definitely overcharging for parts!

I came in to get back brakes done, and my car rides smoother than ever before. Shawn was very professional and made any concern I had resolved. They truly make things right, and I have high standards in what I expect with customer service. Very good team at Davis Hwy location in Pensacola FL. Shawn knows how to keep customers and handles unhappy customers with fairness and integrity. I will return again. I will also refer everyone here.

I have always found the Tires Plus employees to be very helpful and knowledgeable. Whenever I have had to take my car to the store on Moreland Rd. in Waukesha, WI, I was always treated courteously and given all the facts so that I could make a good decision about needed service. I would highly recommend using this store for any services that they provide.

Stay away from Tires Plus in Camp Hill! Earlier this year, I was in the market for a new mechanic, so I tried them out for my inspection after they helped my husband with a flat tire in a snow storm. They told me I needed work that would total around $3300 to fix. I wanted a second opinion, so I took my car to another shop in Harrisburg. They said while I did need some work, their quote was around $2000, so I went with them.

My daughter sat there for over four hours waiting on new tires and at the end of her night, they put her old tires back on because they didn't have any for her car. First they claim the inventory was off, then they went looking at another location, told her they was on the way, still no tires. The store manager was the one working on her car and he screwed this thing all up. So her one and only day off from work was there waiting for nothing. I will never recommend this place to anyone and will tell everyone I know not to go there. This location is in Gaithersburg MD and the manager name is Lewis.

Going there awhile at Royersford, PA. Ken ** is manager and a **. He told me I had a leak and to find it they had to steam the engine. I brought in the car the night before and filled out the paper envelope and put key in it. Next day they still had not gotten to it till noon. This was now a Sunday. They steamed my engine and put some dye in it and then decided to play with my phone in the console. Well, when I came to pick up car I went in it and the engine light was on and so was the trac light. I walked back and said something is wrong. They looked at the light and one of the men used some device and told the other guy two cylinders are not firing. I was to bring back the next day because it was closing. I brought back and asked for brake shoes. They had already got me for a battery on Sunday.

I was in an emergency situations on 10/23/18, I stopped at Firestone and was told by Firestone to go to Tires Plus since they stayed open later, however when I got there I was told that they couldn't service my car because the wait would be 2 hours and they were unable to fix my flat that night. When I looked around there was only 2 people in the waiting area, so I was even more confused. I got there around 6:15 pm and they closed at 8:00pm. I was in an area that was dark with not many street lights and had to try to get back on my side of town, which is about 30 minutes from Tire Plus on Greenbay Rd., off Brown Deer Road, hoping and praying that the tire wouldn't go all the way flat until I made it home safe. I was in disbelief that with being a tire care center that they would not help in an emergency situation.

My experience with Tires Plus in Naples Florida. Management is absolutely unprofessional and rude to say the least. I have been overcharged every single time I had service at this location. They quoted me a price, I okayed it, I go get something to eat, when I return for my vehicle the price nearly doubled! I would am contacting the Better Business Bureau as I strongly feel I was overcharged and provided poor service because I am a woman.

I had broken my lights on my car. After a few years they have gone out, the people in the front help me order my parts and come in the next day. They installed it for free and were very generous and sweet. Anyone writing a bad review was obviously on drugs because these people are awesome. For any Zephyrhills people bring your cars here And you won’t end up regretting as the prices are unbeatable and the service is exceptional, never been treated this well inside of the service store. Typically any other place I’ve gone I’ve gotten horrible service and outrageous prices. You won’t get a better deal in the hills! Shoutout Tires Plus.

After over 10 year of bringing vehicles to this store, I am now considering other options. On a Sunday, the check-in manager could not work me in to patch a tire. The check-in manager was too worried about a printed schedule and not using common sense and providing good customer service. He did not smile. Was very put off that I needed work completed today. I recommend Tires Plus train your staff on Customer Service and how to take care of repeat customers. Customer service continues to decline at this store as managers seem to come and go faster and faster. With this lack of training, I am starting to understand. I am now considering different options in the other that provide Good Customer Care and Service.

I went in for my four tires to be changed and a wheel alignment. When my tires were taken off, I was informed that the front struts were weak and it would cost a little over $1,300 to fix. I told them no I didn’t want it fix and since the car can’t be aligned, my old tires should be placed back on. They insisted that I had to pay for the new tires because that’s why I had gone in. A cop was called on me. The manager at Tire Plus on Silver Lake Road, MN was rude and racist. If you want to be insulted, experience price infliction and have the cops called on you, then that’s the place to go. Never again will I take my business to that store. They are wolves in sheep clothing!

If you have all day this is the place for you. 3 hours to take a screw out of a tire and give an oil change. This is the second time going here and shame on me for giving them another shot. I'll never return to this company again.

I took my car into Tires Plus to check and see why my AC was blowing warm air. They hooked it up on some machine, which I could see through the window. About two hours later they come out and tell me that my compressor exploded and needs vacuumed out because there are metal fragments throughout the system. I would need a new compressor and condenser plus their AC service. The grand total for the repair would be $2,398.60. I said there is no way I could afford that. They said they understand and sent me on my way. A friend told me it probably just needs freon and go buy an AC Pro. I bought one, followed the directions, and now my AC is ice cold for $50!! I'll never go to a Tires Plus ever again!

I went to Tires Plus for a tire change. The first thing they comment on is how they are the number 1 Tires Plus store in Florida. After 3 hours of waiting we had to leave. What we saw when we were there were employees accepting and serving walk ins, for the same service as us. We were continually pushed to the back of their line while being assured it would be done as soon as possible. When we retrieved our key and left their excuse was they only have two tire techs working today. Too bad they didn't say that to every other customer that came after us and was served before us. Tires Plus should not exist. The company is crap and its employees are crap.

Product was of good quality. Service was substandard at best. I bought 4 new tires and had them rotated one year ago. I recently had a flat and removed it for repair. One of the lugs were crossthreaded. As a result, the lug broke off. My car was left with only 4 on that tire/wheel. Was willing to accept that and chalk it up to bad luck. I had decided to rotate tires in the process. In doing so, multiple lugs were broken off on more than one wheel which for safety purposes left me with a repair bill that left me without enough money to return home. I was on a road trip and over 500 miles away from home. There weren't any Tires Plus locations within 100 miles from my location. I called customer service and to make a long story short I was told I would be stranded for 48 hours while they made a decision whether to assist me or not. They were the only ones to touch my wheels and tires since tires were bought new.

Have been buying tires at Tires Plus for over 25 years with no problems or complaints until now. Recently purchased 4 new tires for my truck. When paying the bill the service manager told me I was leaking power steering fluid from the steering rack and I needed the rack and ball joints replaced at a cost of $1200. Hummm? Politely told him I would have my own mechanic check it. Week or so later my own mechanic (I have used the same shop for 20 years) was doing some unrelated work on my truck. Without telling him about my experience at Tires Plus I told him to check for a power steering leak. He said it was a loose hose clamp and tightened it. (No charge.) I then asked him to recheck the rack and ball joints and he said they were fine. $1200 will buy a lot of tires from competitors of Tires Plus as I will no longer buy from them.

Purchased tires, on my way home, discovered my glove compartment door was broken, I think Tire Plus employee opened to check ac filter and broke it. That's the reason I do all repairs myself, most of these repair shops can't be trusted! They train their people to find any problem they can with your car, to make money. Beware!!!

I had a 2007 Toyota towed there last week to find problem why it stopped running. They called said the six coils needed replaced, after giving me a quote, I decided to fix myself. I sent truck to have it towed to my home. After replacing the coils, still didn't run, I found out someone cut an electrical wire that caused it not to run, easy fix, however the air was not working either. These people will sabotage your car. DO NOT TAKE YOUR VEHICLE HERE.

In May of 2018 I got a flat and pulled into the first place that I found. Unfortunately it was Tires Plus. I had just put tires on my car in November of 2017 and there was less than 100 miles on them. The tire had a carpet cutting blade in it, thus ruining it. I had paid $135 per tire in November, mounted and balanced. These rip off artists charged me $167 tire, mounted and balanced. Avoid them at all costs.

I bought 4 tires online and had them delivered to Tires Plus here in Apopka, FL. I waited 3 hours for them to install, balance, and align the new tires. Upon departure and getting onto I-4 I felt a horrible vibration in the steering wheel as well as in the seat. The alignment was also done poorly as my truck pulled violently to the right. I recommend you stay away from this company and strongly recommend you stay away from this location!

This is a second time that I go for full synthetic oil change. Both times I find an oil dirty when I come home and check it. Of course I go back and show oil and make them change again. When they change oil second time my question is how do I make sure they put full synthetic oil!!! I ask for tire rotation and the same thing. I should have checked for tire rotation there but again I trusted and find that they did not rotate the tire at home. Before taking receipt I asked that tires been rotated? And he said yes and told me not to wait long and rotate every three months. When I look at receipt at home there is no mention of tire rotation. What?

Well my husband need his car fix at Tires Plus in Flourtown, PA and he did have the funds. He could not get a card in his name so he asked me to help. He said they would help boost my credit. I checked on my credit report and found out I was charge more than I spent. I called tires plus and they straighten it out so when the second bill came I didn't have to pay until February but I paid 401 in January so when the February bill came in I was told to wait until April because of the large payment. When March came in I called and was told the same thing. April bill came and I paid the whole thing off with the interest that was tact on. I check my credit report to see if my credit score went up and it didn't it when down. They did give me credit for paying them off.

Tires Plus assured me that they could aligned my Mercedes Benz E350. For 2 1/2 years they didn’t have the specifications, they were just eyeballing it. I replaced 4 tires in July of 2017. Alignment was done in October 2017 & 1st wk of April 2018. Wife complained about sliding in the rain. I checked the tires and couldn’t believe what I saw. The tires were 8 months old and worn down, no tread just metal mesh. I took the vehicle in and asked, "How can you let a customer leave the store without saying anything about the condition of the tires." They had eight months to tell her. I was sold a product that this company could not perform. This company is more concerned with profit, rather than your safety. My family was at risk.

I got a flat and brought car into them and tried to sell me a tire for $200. I instead went to Honda and got it replaced for $120. What a bunch of ripoff artists. It's too bad that money rules the world. Everyone/Every company just tries to steal and rip us all off.

My daughter & her husband brought their car in for 4 new tires and one snow tire for a flat repair. They were told that the tire was not repairable! My daughter called me. This tire is only six months old. I told her I would go look at the tire to see why. I’m worked for tires plus for 10 plus years. I was trained on how to repair flat tires! So I arrive at the Burnsville MN tires plus and they were just then pulling the tire apart. Am not sure why service has gotten so poor that they don’t even look inside before trying to sell a tire. The nail was in the last outer tread block but not in the side wall.

My husband brought his truck in with a bad driver side hub bearing. They brought out the truck after 3 hours and said they fixed it after a successful test drive and no noises. This was not true. He got down the road and heard noises. Come to find out they replaced the passenger side, not the driver side that had the issue. He went back and they said they would replace the driver side free of charge. Same deal, the car sounded good in a test drive and was all ready. Again, he got down the road and heard loud noises. He went back and turns out they gave him a bad part and never even test drove it to check for noises. At this point he wasted an entire day (over 7 hours) when he could have been at work making money instead of spending it at Tires Plus. This is absolutely unacceptable and I would NEVER recommend this store to anyone.

What a bunch of crooks? That was my first & last visit to Tires Plus Gaithersburg MD. Went in for an oil change and they said I needed rear breaks and three new tires. My mistake. I should have gotten a second opinion before telling them to do the work. They did the work, within two weeks of putting on the new breaks they started grinding. Took the car back and now they tell me within weeks after new brake installation that I need calipers. The calipers were sticking. Ask them, "Why didn’t you tell me this before," they said they wouldn't necessarily know they were bad if they were not looking for it. Found out later they were lying through their teeth. Calipers were right in their face once you drop the tire.

Went to the SR54 and Seven Springs location in New Port Richey Florida, Horrible service, they didn’t complete the repairs claiming it was a dealer issue when it was not. When I confronted the manager he said, yes they could have fixed it. Music blasting in the repair area. Didn’t call when repairs were complete. Lodged a complaint online, said if I don’t hear back from them in seven days, call back. This is a corporate vehicle so bad news travels fast. Hopefully, Someone from Element will read this and investigate why this provider cannot provide proper service.

I bought 4 new tires last year... Feb.19th 2017. They are supposed to be 60,000 miles Bridgestone tires. The 4 tires came to $938.55. I got my tires rotated every 5000 miles like they say... so I go into Tires Plus today for a tire rotate. They come out and tell me my front tires are completely bald... so bad they can't even rotate them? I said, "Ok... well I bought them from you guys about a year ago... and I've put on 30,000. So I know that they won't be in brand new cond. But not completely bald and bad..." and the "gentlemen" told me... "Yup they are crap...." but my back tires look great?? He then tells me that they won't warranty the front tires at all... but he will give me 25$ off two new front tires. Wow - thanks and he said I have to buy the same kind of crappy tires that's on there now.

I got flat tire on freeway. I got convinced to change two new rear tires... Got the cars out less than half hour. Got home. Tires got flat again. Got towed over to different Tires Plus... Got flat again after they checked. Such a bad place and irresponsible people and doing such a lousy job on my car. Would never come back and would not recommend to use this place Tires Plus. BTW... Their tech manager Scott is so rude. They towed to Maple Grove Tires Plus. Before I pick up the car, I asked them specifically to double check on my tires and rim. They said they checked and everything look great. Now it got flat again and make wait for couple more hours before they can check. So frustrated and disappointed. And I am not talking about not having a car to move around and expenses for taking a cab to get to Tires Plus in Maple Grove.

Took my daughter's car in to get an oil change at Tires Plus on Manatee Ave in Bradenton, FL on December 12, 2017. On January 11, 2017 my daughter calls me where she is broke down on the side of the road. When I got to her and the car, I asked her to start the engine and the engine was knocking badly. She turned the car off and I immediately checked the oil and there was not a single drop of oil in her car. The engine is shot and the car is not drivable. I called Tires Plus to speak to the manager and was informed that the entire staff had been fired the week before and she was a new manager. I told her what the problem was and she said she would go to the Toyota dealership (where the car was towed to) and inspect it. She called me back and said that she took pictures and there was no oil on the undercarriage or the motor, the plug was tight and the filter was tight.

On Dec. 7th, as I was leaving work, my dashboard on my Mercedes said that there was "0" air in my front left tire... I knew that there was a Tires Plus up the street from where I work, and decided to pull into the Tires Plus on West Hillsborough Ave. It was almost time to close so I went into the office and spoke to a gentleman named "Will"... I told him what had happened and he had told me that there are no stalls available... there were cars in each one of them and he wouldn't be able to put my car in to check to see what was wrong...

I have bought tires in late summer, they needed pumping up about every six weeks, once the cold weather hit about every ten days, I called and took the car in. I asked them to check tires because they keep going low, that was 12/26 about 11:30, am, I never heard back. I called them about 5:30 and was put on hold, then told they could not find any leaks, I said this is my wife car and needs to be dependable, he said, "Leave it overnight." they will look it over tomorrow.

Store #676969 1376 Sw Saint Lucie West Blvd - Port Saint Lucie, FL 34986. On May 7, 2014, we brought in our 1992 Toyota Corolla to store #676969 for the replacement of a timing belt. This work never took place. It is with much regret that I am having to draft this letter of complaint. On May 7, 2014, I brought in our 1992 Toyota Corolla for some work. The work included was the replacement of a timing belt, and water pump. The work was performed at your store location, with the address of 1376 SW Saint Lucie West Blvd., Port St. Lucie, FL 34986-2109.

A very poor and unprofessional experience with this locations manager in Spring Hill Florida. The manager here has a very bad and cocky attitude towards most anyone that attempts to explain their issues even politely, especially after I have already paid for the issue to be fixed and still it is not fixed. He tries pushing the blame onto anything else that he can to avoid admitting his ignorance, not at all cool or acceptable. Another issue is I had warranty work done on my car, warranty co. is paying the bill except my deductible, which I paid immediately. Yet my car was still not released back to me 'until the warranty co. paid', what? I had to go and rent a car after mine was completely finished because of this.

Store #244307 St Joseph, MO: Made an appointment on 11/4/2017 for the following day to have brakes checked due to squeakiness. Steve gave me an estimate with current promotion discount and also a special on complete vehicle inspection. Upon the inspection results, Steve said my front brake pads were good as new however my back pads were still good but worn a bit. Said probably could wait till next spring. It was so refreshing to have such an honest opinion that I could have walked away with a mere $9.99 inspection. However since I had done some other winterizing and am responsible for transporting children daily asked that the back pads be replaced. Before replacing the pads was given exact amount of cost. Steve was so very friendly, polite and upfront about the repairs. I would highly recommend this establishment and will certainly be a returning customer. Customer service does matter. Thank you.

After spending big dollars on 4 new tires a few months ago I go in to have one of my tires checked for a slow air leak and the guys ask me if I can leave it! Another thing while waiting for 10-15 minutes to talk to one of them the other guy takes phone call after phone call while we all waited! I will never buy from this company again. I suggest everyone do the same. This was in the Tyrone mall area in St. Petersburg.

For several years I have visited the same Tires Plus with no issues. However, on this particular day, unfortunately the management had changed and the service was awful. I needed to get a tire repaired and they could not find my tire key lock. Being they were the only ones that service my tires I knew they had lost it on a previous visit and this is what I told the manager Jason. He said he would check the last service I had which was a left tire repair. Jason said, "I will check to see if the left tire we repaired is still in place." Instead he came back with a receipt from my glove compartment which meant he had to sample through my glove box without my permission. The receipt had an oil change on it and tire rotation. But I didn't remember having a rotation and there was no charge. But Jason said I should go to my dealership because they lost the tire key.

I took my car to Tires Plus on 119th to get a tune up. Drove it for a couple days and it stopped on me. I called then, Nate ** said, "Oh ok. Can you get it to us?" They towed. The sensor head was broke. Carl saw it. Didn't say anything. So I took it somewhere else and they find the problem. "So we're not touching it. It came to us this way." So I called Tires Plus back. Had them to tow it again. Now the end results is they not going to fix what should have been told to me when they had my car my axle. Don't take your car to tires plus on 359 highway or 119th. They untrained mechanics.

Went there on Sunday morning because brakes were squeezing. The young guy on duty said "No problem. We will check it out for." Came back shortly thereafter. Said I need a ride because it had a pin in it and front & back brakes. The total cost was $563. Didn't feel comfortable so I said, "couldn't do that today." They said no problem so they put my vehicle back together and on my way there discovered a crack in information panel on dashboard. I called them immediately and advised this crack wasn't there when I brought vehicle in. So After getting tire repaired, I went back to show Blake and he responded, "It's definitely a crack. Nothing more." Ask for manager's name and he gave me Randy **. My advice make sure you check your vehicle because they will damage your vehicle!

Here's my story: I went to Tire Plus for a simple "tire balance" but apparently according to the manager and his "years of experience" I had to buy new tires in order for them to even fix the one that needs a balance. I went there asking for a specific service on a specific tire, nothing more. I don't understand how hard is to just get my order, do the simple job, get my payment and off I go. But noooo no no Sir "We can't just fix your ONE unbalanced tire. Your other 3 tires aren't good," that's basically what the manager told me very rudely and quickly boiling.

I received a quote of $975.00 to fix the front end of my Jeep. I took it to another shop and found out it was not what they said and the repairs were $500 to fix. Shame on you. I wish I would have not bought my tires from you.

When I had my wife's car in for an oil change last week, it was returned with parts missing, along with other issues. The engine cover was removed - WHY??? The rubber hold down part was taken off/fell off. The desk guy said they would replace it if "I" could find one. They did not do the other service I wanted. They said her car needed $1,700+ of other services which I don't need. I had this happen in Sebring about 20 years ago. I guess Orange City store is just as bad.

Fuzion tires 205/65r15 9414 Have these on car. They vibrate my whole car. I replaced one. It stopped now. The others started. They are in good tread. I am really sick. I think they should be made to replace these tires. I am 67 and it is bad. You can't trust the tires.

I have been taking my cars to the East Lake Tires Plus for all my tire purchases and auto repairs since I moved to this area in 2012. I own two "older" cars, a 2001 Toyota Sienna van and a 2004 Honda Accord. Have always received excellent customer service and great deals. I recently had a problem with my Honda's steering, which ended up needing a major repair. The initial repair did not fix the problem. Long story short, after several return trips to the shop, my car is doing great. These return trips required troubleshooting as well as other parts which needed to be replaced.

I took my wife’s car in for an oil change. After returning home I noticed the check engine light was on. The error code given was 1-1-1-1, which has to do with the oil flow. I call and spoke with the customer service person and the company would not take responsibility. The customer service person suggested I get a diagnostics done which would cost $99.00 plus tax. Plus, cost of any repairs. If I expressed my fury here it would probably hurt your ears and eyes. Not only this. Before checking out, the cashier told me of some suggested replacing a part that had already been replace the week before. Lying, cheating, without scruples jerks.

Brought in a high mileage GMC Sonoma. 5 times in the shop. Each time, telling me to change wrong parts. While two of the parts did have issues... The Pitman arm doesn't affect alignment. They couldn't get lug nuts off... cuz they have greaselectricity on them. Then... told that the water pump was leaky. It was the radiator. Next location. Aligned with or complaining. But did such a horrible job. The tires ground and are now cupped. The next location says, "We can't guarantee this." The starting gear is sloppy. Which has nothing to do with alignment. Other shop validated that for me. The guys are just out to get your money. No interest in actually fixing anything. Go anywhere else. You will be glad you did.

I carry my car for oil change with point check include hose all fluids. After I was told I needed a gasket so I made appt to come back Sunday@8:00 for 2hour service. Wish less til 12:45pm as the day went forward my car was riding rough so I thinking the car is ok. So All of a sudden the car cut off so I crank it back up so I driving & it start smoking & so I made it home & call Tires Plus cause there was nothing wrong with my car before so they came & tow it in the next day & say ain't nothing they can do cause??? Is wrong so I like, "Ain't nothing was wrong til I came here." So they say, "We not going to charge you for towing your car but we can't fix it." I mad as hell by now. My work transportation is ** up. I trying to stay calm & it was working when I bought it here. What the ** am I to do. Did a lot of calling everybody say for the car to be running hot they had to leave a hose lose. I want some justice about my car.

My rating is really less than one star. My teenage daughter hit another curb and damaged another tire! She took the car to the Tires Plus Palm Harbor location for a new tire as we have done in the past. Dale, the service advisor, called me to say she also bent the front right strut and the left control arm. All repairs combined would be $1150. I told him to hold off. I wanted to check with her dad.

I needed to front run flat tires for my Mini Cooper. Checked online, and found a deal with TiresPlus. Filled out the form, got a price confirmation, made $100 down payment. When I arrived at the shop, I have been told that they have received different tires, and that the ones I had ordered are not being made anymore. Anyway, I had to pay much more than was agreed in writing. So, people, please avoid this company as they are dishonest.

Furious!!! Bought over 5 sets of tires from Tires Plus & recommended many times. For my daughters truck we specified and were told we had 10-ply, e rated tires. We explained that she would be moving away to college & towing a horse trailer. We were very specific as to what we wanted. We chose Tires Plus because we have bought tires from them before, they promised they ordered exactly what we wanted, they had locations in south Georgia should she need service and tire rotation. They lied & cheated us. They put 2-ply, c rated tires on her truck - better than standard but a far cry from what we ordered, what we were promised, and what we agreed on. After years of loyalty, I promise you that everyone I know & meet will know how crooked they are!

I have been a customer of Tires Plus for more than 7 years. I brought my car at the Tires Plus located on 2673 SW Edgarce Street, Port St. Lucie, FL 34953. Store # 328386. I asked the Service Advisor: ** to do a oil change and a complete diagnostic on my car. In the dashboard, I had two lights on it; my Service Engine Soon light is on with (Color Yellow) and my airbag light is on (Color Red). I brought the car to Tires plus and took the other car from them. I received a phone call from the service advisor: 28 ** stated that my car needs service for $ 2,761.25. I answered him that I am not ready to spend that kind of money right now; I only need the oil change and the complete diagnostic of my car.

Wife had her oil and filter changed at the Tires Plus in Willow Grove, PA. She drove very little and soon discovered a problem with her car, so she took it to a local shop. They found virtually no oil in the engine. When Tires Plus was confronted, they claimed to have put oil in it and claimed that the car must have used it all up. This is a relatively new car under ninety thousand miles. Plus, the mechanic checked and found absolutely NO signs of oil usage nor any oil leakage. Despite the engine still running (miracle), it is about finished and will not last for very long (the opinion of at least 5 mechanics). Despite this, Tires Plus told us it was not their problem. Do not go to them, they will screw up your car and stick you with it. Go somewhere else!!!

I took my 2007 Infiniti G35S into Tires Plus at 1627 County Road 220, Fleming Island, FL 32003 on 11/21/16 at 6:32pm EST for a standard oil change (synthetic oil). I was informed my vehicle was complete at approximately 6:50 (18 minutes later). I questioned the desk guy, that this was the quickest oil change I have ever experienced & he then informed me that all was complete, took my money, provided me with a receipt, & sent me on my way.

I went in this morning JUST for an oil change. They ended up telling me I needed my left and right front control arms changed due to cracking and it's going to cost $684. I just had surgery done and knew I couldn't afford that so I took it to another place to get looked at. They were honest and said, I didn't need that changed, the rubber cracking isn't bad and should last me another year - probably more. Also, they originally thought I had an oil leak due to the sloppy job from the Tires Plus mechanic. I don't appreciate the dishonesty, selling customers parts they don't need is ridiculous. I assume because I'm a female they thought this would be an easy scam, but luckily there are places that don't aim to take advantage of their consumers. You all should re-frame from saying " Trust your neighborhood Tires Plus" when they are not trustworthy.

Every time I have had an issue with any of my many vehicles I am comfortable knowing I have the one place in Ocala I am able to take my vehicles to be serviced without the worry of being sold something my vehicle does not need. I have been there and asked for a service I thought I needed and was told the vehicle did not require it at that time and would be a waste of money to have it done. When something is required the technician always takes me back to the vehicle and shows me the problem that needs to be corrected.

Do yourself a favor and don't go there, you will thank me later. I went for a wheel alignment on my 2014 Lincoln with brand new 22 inch wheels, and the gentleman working on my car after unsuccessfully trying to do the alignment twice comes out to tell me that one of my rims might be bent and that for that reason he's not able to aligned the car properly.

I brought my vehicle in to have my battery replaced. After doing so, my engine light came on. Returned to shop, and they put the light out. 10 minutes later light came back on. I was informed by my regular mechanic that this should not be occurring. Returned again to shop and was given several reasons why this might be occurring, not admitting that it could have been something that they did. Diagnostic was performed, and several steps were taken to remedy my issue. Vehicle was even taken for a test run to see if light would come back on and of course it did not, that is until I arrived at my workplace, then the light came on again and remains on still.

Was helping an 85 year old neighbor with her car. Figured out the battery was dead. Apparently she bought it at Tires Plus on Horizon Ridge in Henderson one year ago and had to get jump started and charged the battery five times since purchase. The (over-priced) Battery was not good since purchased and comes with a 3 year replacement. When I called the assistant manager, Cody, said he might get one in three days. I found that hard to believe so I got the corporate number to try to get another battery for the neighbor.

After reading many negative reviews, I thought I should share my experience. I've been bringing my high-mileage vehicles to a KC area Tires Plus (Vivion Rd location) for over a year. They have been nothing but honest with us. We have had some difficult issues with my 08 Kia Sedona. When the first attempt to fix the problem did not work, they worked on it again at no cost. They have been honest about repairs that could wait. (I've always fixed my own vehicles, so I know when they are not being honest.) That is something I really appreciate.

We called ahead to Tires Plus and explained that we needed our 4 tires mounted and balanced, including all 4 new valve stems, they told us to come on in and they would take care of us right away. They did as we asked (so I thought) and we were out the door. My drive home was about 30 minutes. As soon as I got home and went to put the tires on my vehicle, EVERY SINGLE TIRE had leaked air and were going flat. I called them right away to tell them and their response was that they would do nothing for me because the tires were holding air when I left. I paid them $106 for nothing.

After make a struts replacement on my 10 year old Honda Ridgeline, I decide that was time for my first Alignment, Took it to TIRES PLUS ON CLEARWATER corner of US 60/US19 because was close to my work. Mentioned the way that after change the struts I was recommended a alignment. Right after work I pick it up. The first impression after was a knock noise, after that I realize that is was pulling to the left, dangerously drove home.

Took my car in for oil change and rotate tires. Some way the tire picked up a nail, took car in the next morning to Tires Plus in Alpharetta Georgia on Old Milton Parkway. They kept car two hours. Plugged the tire. Fine. Great. That's what I asked. Got on the road driving around Atlanta and car was making a ridiculous amount of noise. Had to take the car in again Sunday. This time they kept car for 3 hrs then told me I needed struts and it would be $1100. And that my tires were cupping. Then I took my car to a friend who has a dealership. He said absolutely nothing was wrong with my car and it was in great condition and that Tires Plus was trying to rip me off. This is not the first time they have done this. One time before they told me I needed $600 worth of work and again nothing was wrong with my car. DO NOT TRUST TIRES PLUS at all.

Monday, Aug 1st oil change and four new tires. Tuesday let them know there's a problem with tires, that I'll be taking car on highway and see how car handles with new tires. Car vibrated down road real bad. After another appointment that took two hours, two tires found to be out of round. Needed to be ordered. Also one front tire was incorrectly balanced. Had to order tires which got put on this morning. Car inspection said my serp belt good. Five miles down the road my serp belt broke leaving my disabled ** stranded. 59 minute tire change with oil change took 3.5 hours. Told manager it took over 59 minutes, I want 59$. Was told hour seventeen minutes included oil change. Told him a front tire wasn't balanced right from the start and had to be brought back in. Job wasn't complete and told him all they had to do was look at my tire rotating on their balance machine and see it's out of round. I could see it looking in from the overhead garage door.

This business routinely attempts to INFLATE AND COERCE PATRONS into repairs which ARE NOT warranted. Just Saturday they attempted to "clean" my friend's injectors at a cost of $140.00. The place is a total RIP-OFF!

Bob, Jake and Dr. ** took their time to find out the problem and fix them for me. I already had good experience on their service. Recommend by my co-workers 20 years ago and I am still go to them if I need something done. Good job guys.

Brought the car in for an oil change, told me I needed a timing belt change. It had a sticker on the timing cover stating it was done less than 20,000 miles ago. Said I also needed hoses, dist. cap wires and rotor. Never looked at them. I needed two tires and struts, they did not try to sell me these items.

I went to Tires Plus in Conyers, GA for a simple oil change. There were two female managers on duty that morning. As usual they check the vehicle over for hidden problems. The last time I was in they wanted to change my cabin filter for $40 which I can do myself so I declined. Well I never got around to changing it and I wanted to see if they would bring it up again. To my surprise, no. The manager did come to me with a scare tactic and say "you had no oil in your engine and it was getting ready to lock up". Hmmm, I said "that's strange" being that my oil change light indicator just came on and was telling me how much life percentage was left. She proceeded to tell me that I need to go by the sticker they put in my window for oil changes versus what the car is telling me. What??? She also informed me that I had a valve leak; I asked where and she said they're still inspecting and will let me know.

I just had new tires put on my trailblazer along with oil change and alignment. There was some kind of problem that they could not get it to align right. So they called me to say that the tie rod end was bad and it needed to be replaced before they could get it to align right. Well they charged me 229.00 for part and labor. Ok, I come home and researched the same exact part and found it for 31.99. Excluding the labor I was charged 173.99 for the part. Had I know that was the case I would have told them no.

I took my 2007 Honda Accord, for vibration in the brakes to the Tires Plus in Waukesha, on Sunset Dr. I'm 62 so have had many cars and many trips to the repair center, when it was too hard for me to do. I knew I needed brakes and rotors all around. I found I also needed rear calipers. My bill was 1000.00 - the most I ever paid for a brake job, more than 700.00 was in parts. I checked all around the various parts house (where they would buy from) and even a dealer. For someone walking in and buying the parts would have been approx. 325.00. Even at the Honda dealer, I could of got high performance parts for 500.00. I have tried to work with TP, but no one will talk to me. Beware - customer service is not their strong suit. I will never do business with them again, and urge all to follow.

Bought tires 32000 miles ago. Guaranteed for 60000. Tires worn out, went to inquire about guarantee. Was told I didn't have them routinely rotated by them. I rotate my own tires every 5000 miles and you could see that they were equally worn out. They then told me that the tires, destination le, were not very good tires and the new destination le 2 tire have been reformulated and that my tires even had some recalls. This is my fault?? Very disappointed, thought that they were a better company than that.

I was charged $31.99 for an oil filter that is sold for $12.99 at Advanced Auto Parts. In addition, I used an oil change coupon from Tires Plus that includes filter, engine oil, disposal, labor, etc. However, I was charged again for filter, labor, disposal, etc. I was charged for a total $85 for an oil change that was advertised as $35 on their website.

I went to Tires Plus on Peach Orchard Rd in Augusta GA to get an alignment. I was told I needed inner tie rod before I could receive an alignment. I had gotten the inner tie rod done but come to find out I did not need any new ones. I needed outer tie rod and also a rack and pinion. I wasted my money and time. They are very unprofessional. I will never go there again.

I noticed a tire which continued to deflate and made an appointment with Tires Plus to have it checked. At the same time, I also scheduled an oil change. When I arrived, they pulled the tire off and discovered several nails and claimed it could not be repaired and quoted me the price of tires. Of course starting with the highest price, which I could not afford. They did happen to have one of the less expensive tires on hand. Upon returning to my vehicle, I was surprised both jobs were completed quickly and inquired rather the oil changed had been completed also. At that time, I was told it had been. I paid my bill, and when I pulled away from the business I noticed there was no tag on the window to indicate when the next oil change was due.

Don't believe the 59 min guarantee that they boast about. You are supposed to be able to go in and get four tires mounted and balanced in 59 min. Both Tires Plus locations that I went to, I was having two tires put on the first location, sold me on an oil change since it was due, and it took them over an hour and a half to get it done along with the two tires. I can change the oil in my car in 15 minutes without a lift available and if they were dragging their butts. It shouldn't take another hour and a half to mount and balance 2 not 4 tires. The second location that I went to tried to sell me another oil change even though they had all the information from the first visit on their computer. Now the two visits were less than a week difference. The second location also tried to tell me I needed a new air cleaner filter. My question is why were they even under the hood when I didn't request anything else but the two new tires to be mounted and balanced on the car?

A little over a year after the purchase and less than 500 miles on the tires, one was totally worn out. Asked about the warranty and was given a runaround. Paid $289 for a new tire and waited for over two hours to have it put on with an appointment. When done, they took my money and said here is your warranty. I said what good is it? He said he was sorry and would send it up the chain of command and call me back. That was two months ago. As far as I am concerned I was completely ripped off.

Don't trust the online one quote from Tires Plus. It is a lie. I went in and they tried to charge me $200 more. And they upsold me and upsold me until it was $100 more.

Tires Plus on Ft. CROOK Road should be your first clue that this place is not honest. My son, went in about three weeks ago for a bargain oil change. They came back and said, we suspect an oil leak. We can test it for $40. After letting the dye run a couple days, my son went back. They couldn't find a big dye mark on the outside of the engine. They said, the oil must be leaking inside the engine. They then presented an estimate for head gasket, oil pan gasket, two engine rods, and some other seals and gaskets for $2,300. Now, this is for a 2002 Toyota with 175k on it. It runs great with no oil spots on the garage floor. I am thinking, wow! This sounds fishy.

My car was making a noise and needed some attention to the brakes. It was Sunday and I was grateful to get an appointment with Tires Plus (1100 Atlantic Blvd, Neptune Beach, FL) as I only have one car and drive 45 min one way to work 5 days a week. It's all highway driving and I wanted to make sure my car is in top condition. To make a long story short, my roommate dropped my car off and when given an estimate on how much it would cost he called me to make sure it was ok. They insisted the calipers needed to be replaced along with brake pads and rotors for a grand total of $1200. Within 30 minutes of receiving the phone call from my roommate I had my friend call back to confirm the necessity of all the work being done. They said replacing the calipers was recommended on older cars.

Brought my 2003 Chevy Tahoe in to the Cape Coral, Fl Tires Plus store (Hancock Bridge Pkwy) for some new brake pads. Was quoted $1300.00 to do the job. After the initial shock, I calmly told Fred that I wanted to bring my car to another mechanic shop not far from their location for a second opinion. Problem solved that same day from an honest shop for $529.00. $1300.00 - $529.00 = $771.00... $771.00!!! I told Fred that regardless of who does the work, that I would come back in to his shop and discuss it with him. I will see him later today.

I went to do an oil change at Tires Plus on S. Kirkman here in Orlando, FL. Mentioned to the cashier that my car had an oil spill and that I needed to know what was going on. The woman went to the back, spoke to the technician and when she came back I was told I needed a new motor without looking at my car. They said that the motor will run from 2,000 to 5,000 dollars, that they couldn't do the oil change because it was risky. I left sad and frustrated. I took the car to someone else and the problem was that it needed to be seal, there was no problem with the motor. I will not recommend this place to no one. Be careful where you take your car to.

Went for my appointment to have the oil changed. I have been a customer for 3 years, and they changed my oil in October 2015. After waiting for an hour they called me to come and look at my car in the shop. There was a problem. The car was down and they told me oil was in the engine area. When I didn't see anything they raised the car and a couple of drops of oil fell down. I asked if this was the problem and they told me it had to be several leaks and they needed to put the car on the machine to find out where the leaks were and proceed from there.

Brought in Toyota for state inspection. They were unable to perform the emissions because the check engine light was on. They quoted me a $90 charge to "diagnose" the problem. I knew better and complained that a $90 charge to plug in a $16 meter to get a code was ridiculous. They agreed not to charge me if they couldn't figure out the issue. They could not figure out the problem and did not perform the emissions. I received a bill for the emissions $50 (which they didn't do) and an inspection sticker $6 which they didn't provide. When I picked up the car their attitude was terrible... like I did something wrong. You lost a customer for life and everyone I can possibly convince NEVER to use this business.

Due to cold weather and snow I had a brake line crack, so I took it to Tires Plus last Saturday. It is now one week later and I still don't have my van back even though I was forced to pay their ridiculously high bill of $824 to replace the cracked line and install new pads/routers just on the front two wheels. Then Mike tells me "For an additional $79.99 we will bleed the brake lines for you". Ummm, you cannot replace a brake line without bleeding the lines, so this is simply a way to steal an extra $79.99 from their Customers or should I say from their Prey... Every day David tell me the van will definitely be done that day, but it never is. I call Corporate Office every day and am told the Regional Manager will be in contact with me, but he never calls. Should be called Tires Plus a Three Ring Circus with Many Clowns!!!

I made an appointment online for an alignment. Took the vehicle in at scheduled time. Mark (manager) said it would be about an hour. After 1 1/2 hours of having the vehicle they called and said they couldn't do the alignment. The master mechanic was not there and it required more than just a simple alignment. Understandable! Rescheduled appointment for Tuesday morning.

I went in to get my tires balanced. The guy took it for a ride and came back, took off the front tire, but it was the back ones I wanted balanced. Told me I had flat spots on my tires from panic stopping. I am a licensed truck driver. I do not panic stop. Wanted to sell me 650.00 dollars worth of tires. They had 10,000 miles on them.

First experience I purchased 4 tires with life of tire rotation and ask for alignment. The pitman arm was worn and had play, no alignment was possible, but 350 dollar quote for replacing at best 140 dollar, two bolts and a torque wrench required. Left with my watch missing and no alignment. Watch is my fault because I forgot to take it out of my car.

This happened 3 years ago but It was without a doubt the gem of a society where it is pay us or else, even though we agreed on this price. And we need to offer no explanation. Just pay! I was looking for a boat tire for my Spartan trailer, and I called Tires Plus and they said "Yes, we have it on stock. Bring it in." So I brought the tire and rim in and got a tech to look at it. I placed it on the lawn beside the parking lot in the grassy part and the sales kid said "We will have it on in about a half of an hour." I did a few things around town while I waited and returned after 1/2 hour. The rim and tire never moved from the spot we set it. "We had problems with another vehicle, so we are behind." Okay... that happens. "But the salesman said yours is next. It should only take us 20 minutes max, try back in about 45 minutes." "Okay" says I.

Ok. So I don't normally write reviews but I figured this called for one! What a bunch of crooks! I called for appointment for my wife's Tahoe for brakes. They quoted me to replace pads and if rotors could not be turned they would be 105 x 2 for front and 115 x 2 for rear. Total of everything needed replaced would be almost $800.00 with tax and shop fees. Same rotors at Advance Auto parts: Front cost me 65 total, rear cost me 102 total... Let's see that a 145 difference for front and 128 difference for the rear. On top of that it is less labor to take them out of box and put on than to take old ones off turn then put back on. I spent a total of 245.00 for pads and brand new rotors at Advance. So I told them "Just put me down for Oil Change."

These people are criminals. I took my car in for a simple oil change yesterday. They changed the filter without asking me. The filter was new. Their high pressure sales tactics convinced me that my wipers needed changing. I agreed. This turned my $23 service to over $50.00. Then as soon as I drove my car out of their lot, my air conditioner suddenly stopped working. When I took it right back, the guy immediately said, "We didn't do anything to it, but I can take a look." Two hours later, he tells me my AC blower is gone and needs replacing and he could do the job, and the part will cost $60 plus labor. This is a criminal act. An oil change takes 10 to 20 minutes, not over an hour. I am convinced they sabotaged my vehicle so that they could turn around and charge me for the repair.

Looked up make, model and year of my car on their tires search. The results were tires that did not fit my car. Once I got to the location I found out my tires were going to be $160 more than the site quote. Do not trust their website. It's false advertisement to get you in the store.

2 years ago I plan to buy $129 dollars a Pull Plus. Every time I go to make use of the plan, I cannot. They say you have to go the extra spending in certain parts. I was with my mecanico and Tire Plus told me that the car cannot alignment because the tires are in poor condition. Then we went to another Tire Plus, and did the lined up the car. We asked if the tires were in good condition and were told if they have no problem. In this we pull us diejeron plus we had to change the CV joint which they change 1 month. They lie, cheat, thieves after selling a plan that will not be used, if not spend money in other parts. I want my money back, thieves.

I went to Tire Kingdom to replace my rear passenger tire. All went well until I went to pick my car up. The mechanic, unfortunately I did not get his name, informed me I would need to replace my battery soon and continued to try to convince me to get a new one that day. Finally, getting a word in, I told him that the battery was less than a year old and still under warranty so I'd take the car there. He quickly gave an "Oh okay" and walked away. The next day I went to Walmart and told them what the "honest" mechanic at Tires Plus told me. He happily tested the battery. It was fine. He said "Look. I'd replace it for you if there was something wrong. But the battery is perfect and running fine." He even showed me how they test the batteries and showed me the results.

I took my truck to the Tires Plus on Beach Blvd. about 3 months ago for new tires. I asked them to take a look at my brakes while it was in there. They said I needed a new spring kit, which I obliged and paid for. This spring kit included a charge for cleaning and adjusting my back brakes. Well the other day I was driving and my brakes went out and I nearly crashed.

I bought 4 new tires and my gas mileage dropped 2 gallons per tank which is $20 a week then they have to replace tires. When they replace there's something in the tire. When I told them they said they have a time & I have to wait 5 or 6 hours to check. This is worse customer's service ever. Be aware Tires Plus.

On July 18, 2015 I went into Tires Plus for a routine oil and filter change. When the job was done I was informed that I was in need of a new set of tires, which was true since the car still had its original tires. A sales representative gave me an estimate of $421.00 to have them replaced. He asked I had a Tires Plus credit card. I said that yes but I did not have one on me. He asked me for my phone number to see if he could access my account. My number had changed several times since I had applied for their credit card and I could not remember it.

Upon walking in Tire Plus, I notice one other person sitting in the waiting area. When the guy got to the counter I asked if I could have someone to check my truck out because of the fluid that was leaking from my truck? His response to me was he could not get anyone to check my truck out today but I could make an appointment to come back tomorrow. He did not have anyone that could check my truck out and the time was 4:30; I asked what time did they close and his responsive was at 7:00 p.m. A place that work on cars and trucks to run a business such as this without any mechanics doesn't any sense to me; but I am just a customer trying to get good service. As I was leaving, I notice 2 of the bays were empty.

Found a screw in one of the new tires I had installed at your Englewood, FL store. Called them up for an appointment to have it repaired. Was told that it would take 30 to 45 minutes to have it patched. Showed up at the store on time, only to wait 90 minutes before I was told their "tire man" went to lunch and I would have to wait even longer. Why even give people appointments if you can't keep them? Better yet, why employ someone at a tire service that isn't a "tire man"? Two of your employees were standing around playing games on their phone, while only one was working in the bay. Unbelievable.

I went to Tires Plus in Radcliff KY for a tire rotation. I was told I needed four new tires. I told the service guy I wasn't ready to purchase them right now because I knew the tires was still good. He came back a little while later and said he could not rotate my tires because the studs aftermarket. I told them they didn't want to do the work because they couldn't get more money out of me, so I took my 2013 Dart to Big Os Tire and had the work done with no problems. Never heard of a business turning down service to a consumer for not want to spend a lot of money. I will not be going back to Tires Plus.

You think taking your car to a chain establishment would be a safe option. Well guess again. I took my Hummer in for some brake work. Morgan the manager quoted me a price of $660.00. I do have their credit and considered having the work done. I have never paid that much for brakes so I decided just to do one price compare. I called Just Brakes and they said it depended on the condition. I told Tires Plus not to do the work - took my car to Just Brakes ending up paying $99.00.

My car overheated so I took it to Tires Plus because it was closest and I didn't want to make the matter worse. They kept the car overnight. The next day when I still hadn't heard back from them, I called. I was told I would need to pay over $1000. I told them to not do the work. I had my car towed to my regular mechanic and I ended up paying half of that for the same work and parts. DO NOT USE THIS COMPANY. THEY INFLATE PRICES AS MUCH AS THEY INFLATE TIRES!

Here is no nice way to put this other than I got snowed by this business!! I needed to have some work done on my car because there was radiator fluid spewing out of one of my hoses. We took it here because I had heard good things from people I know personally as well as by some favorable reviews online. Oh and I loved the fact that they were open later than noon on a Saturday.

I went into the Tires Plus in Ponte Vedra to get my alignment. I expected world class service. To make it short. My car got moved from one spot to another. I waited an hour and ten mins like I was promised and got lied too. They told me they couldn't get my car out of neutral. My car is a five speed manual. You're telling me you can't push down a brake and press the clutch in and turn the car on?? But they could move it into different spots. The store manager made that excuse so they wouldn't do my alignment and waste my time. They were very very rude about it. Lied to me as well. I won't ever go to a Tires Plus or tell people to go to a Tires Plus again. Liars plus...

My son-in-law's car; one we had given him 2 weeks before which was used by my wife daily for a 100 mile commute, developed a miss. Stores estimate was for $2,200.00 and I was told by service writer that this absolutely was for the minimum work needed. I went to pick up car for second opinion. After starting car, dash message said "check gas cap" which I did and found that son-in-law had not replaced cap. Car still had slight miss after tightening so I drove it back 50 miles to our town. Half way back message light turned off, leaving car with s slight hesitation. Took to local shop, diagnosed problem to 1 bad coil, replaced, car runs perfect. Total cost $158.00. These people are crooks trying to rip off a 21 year old boy.

I've had my car for over a year and never had problems with it, I take my car to Tires Plus for an oil change and they always try and tell me some bull about stuff I need. Well the other day I heard some noises and was taking it in for a oil change anyways so they could look at it. Turns out the harmonic balancer was out of whack and I physically saw it so it wasn't anything I wasn't unsure of. And it was a decent price to fix so I said okay whatever, that's more than likely what I heard. Then after a hour of waiting on just the part, they don't have the tool. Awesome. Then the tool they got wasn't the right one so an employee had to take me home because my car couldn't drive. Luckily the next day I was going out of state so I didn't need my car.

Went there for an oil change and a slow leak in one tire. Told them I absolutely had to be out of there within an hour. They said no problem at all. An hour and a half later, I'm still there. I was the only customer in the waiting room. When I finally got the car back, there was grease all over the wheel covers. The girl told me the air leak was coming from around the bead and they had resealed it. The next morning, the tire was almost completely flat.

I am a older customer who believe in trust and I have been going to this place for a while from 2010 but I will never go there again. How can people advise you of your car when they know nothing about car or cannot even describe parts and what it does. I was there about 3 weeks ago and there was 2 employees up front. One was a shorter balding man and the other a tall white man. My car was there for oil change and they talk me to do a check engine light inspection for $99.

On 3/7/2015 I was in need of an alternator for my work truck. Being as I had to run on the battery alone I chose the closest repair shop. This turned out to be Tires Plus in Champaign, IL. Dealer ID. 291982. I was quoted a price of near $400. The final price turned into $449.91. $300 consisted of the price for the alternator. A part that can be had for under $150 anywhere. I understand the need for a mark-up but, GOSH. Then charging "shop supplies" on top of that? Really? On top of that I wanted a tune-up. After being quoted $600 I thought better of it.

12-31-14 & 1-9-15 I went to tires plus to get new tires and other work done. I was quoted a different price of $89.00 later it became $110.99. Yes I did question it. Later the light came on in my car saying check the tire pressure. I took my car back and Ernest **, he is the service manager, waited on me. I didn't know at the time that he was the manager. After I asked him a few questions about the price. He boldly said, (LOOK) "You come in here every month about the same thing." I just looked at him and said, "I don't repair and that I come here for service." He said that the light comes on when it's cold.

During the holiday weekend in August, I took my car to Tires Plus on Bee Ridge Rd., Sarasota. They told me that I needed to have the Steering Gear removed & replaced for over $400. AND my Rack/Pinion 1 each for another $530+. Total was almost $1,000. When I told them that I could not afford it, they offered me a Tires Plus credit card for 6 months free interest. They kept my car for 3 days. I had to return to the shop TWICE because I kept losing steering fluid. They said they fixed the problem each time however, my car was losing steering fluid like crazy. I took it back for the third time and they told me that they needed to REPLACE the steering gear (wow, what happened to the new one that I paid a mint for?). They called me to tell me that they needed to keep my car while they locate a new steering gear.

I ordered tires from Tire Rack, and happy about their service and product. Followed Tire Rack's recommendation I installed the tire at the Tire Plus at Gaithersburg, MD (861 Russell Ave). After reviewed the bill from Tire Plus, I had some questions, then went to talk with the guy who helped me with the installation. Here is how it went: I showed the guy the printed email from Tire Rack with Tire Plus price pledge. The guy said: We cannot match the price, since you did not pay the tire shipment. Me: The shipping fee should be paid to Tire Rack, not to you, and I did pay Tire Rack for that. The guy: No, not to them. (!!!) Me: You also charged me shop supplies of $5.77. What are they? The guy: The materiel used in our store, such as the liquid, the electricity, etc. (!!!) Me: Thought that should be already included in the service charge? The guy: No. Knowing I have not much to do with him, then said: Maybe the questions are hard for you to answer. Will a manager be able to answer the questions? The guy went to get her.

I took my car to Tires Plus because I was able to drop it off and they said they would have an answer for me and get it fixed that day. A friend said it sounded like a brake was stuck or a rotor was warped. It was Black Friday so they opened up at 5:00 AM. I called and they said no appt necessary so I was there by 7:15 AM. I had to call them 3 times that day to get any update and with every phone call they had "other" cars ahead of me. Finally, 10 hours later I called for the last time and was told that I needed new brakes, calipers & rotors on both rear tires. Now I was only having this issue with one tire and was told by Chad they only do things like this in "pairs"???

My experience with this place had been really bad. I came to this place because my daughter got the wrong address. But I decide to try them. I bought tires the first time and very soon tires were bad. They said I wait too long for the first rotation. They gave me a discount for tread use to buy another set. Then I bought another set of tires for my other car. This was a nightmare. They had to take the car back inside because the tires were installed in wrong direction. I had aluminum valves caps and they were missing and even worse my tpms light came on. Mr. ** said they couldn't do nothing about. At this day my light still coming on. Mr. ** and his crew don't look that professional to me.

I went in Tires Plus in KC, MO at 7am for an oil change and a brake light repair. The oil change went off without a hitch, but I was informed that my electrical panel was shot in the back right light of my car. I was told that this wouldn't be a problem and I could come back later in the day. They would order the part for me and put it in my car with no problems. I agreed, and I was given a work order with a quote of $119.48 that consisted of $2.99 for a wedge lamp, $31.50 for removal and replacement of said lamp, $34.99 for the circuit lamp board and $42.00 to remove and replace said lamp board. Subtotal $111.48, add in tax and shop supplies and that brought me to $119.48. So I returned to the shop. They asked me how much I was quoted, I said $119, they said, "OK we'll take care of it." I went and waited, they fixed my light, and the bill came to $177.06. Looking at this bill they charged me $119 for the circuit board that was originally supposed to cost $34.99. I'm not entirely sure this holds any legal precedent but I am certainly never returning to any Tires Plus ever again.

Tires Plus in Tallahassee, FL - In July and August 2014 I had work done on my car that came to over $1,350. Had to keep taking the car back for same problem more than 3 times. I was using a lot of gas and dash were staying off. Got disgusted and took it to a German car garage. They fixed the car properly and the dash lights are still off. Then it decided to rain and that's when I discovered that wipers were now messed up somehow. Pushed trunk button to get umbrella out and the trunk would not open. This all happened when Tires Plus worked on the car. Took it to German car garage and they told me the relay and fuse were missing for the wipers so I ended up paying for that extra repair also. Tires Plus obviously took these out but deny it. Because of having to have someone fix their mistakes, I don't believe I should have to pay CFNA for their recent work on my car. They did pay me a little back when I gave them the receipt from other shop but not for the relay switch or fuse. This was very time consuming and frustrating. I should not have to pay for what they couldn't repair properly nor for what they messed up on me. NE Capital Circle Tires Plus. I don't recommend them to anyone. They charged work to my card without me signing the bill.

Car brought in for issue, they "found" the issue and replaced the bad part. When I picked up the car they told me I would have to take it to Toyota because the computer was the true issue. For $300 they gave it back running worse than I dropped it off and sent me down the street. It's the equivalent selling me 4 new tires, put them on my car and telling me to go somewhere else to put air in them. I am a loyal TP customer so this just frustrates me to no end. Please own the issue and see it through TP. As consumers we need to do our homework and I'm at fault only in that I didn't do enough beforehand. Aside from this debacle they can change oil with the best of them so if that's all you need done, I'm comfortable in telling you to go there.

I went to the Tires Plus in Woodbury MN to get all the fluids changed on my daughter's car so it was ready for winter. First, it took them an hour longer than they said it would, but we waited and that was no big deal at the time. Then the next day, I'm driving the car and hear a grinding noise in the front end so I bring it back in. Turns out they put the wrong transfer case oil in. They changed it but we spent another two hours waiting for them to do it. They said it wouldn't cause any long term damage but who knows. Then the next day my kid notices anti-freeze, which I also had them change, pouring from the bottom of her car. This time however I took it to an actual auto repair shop to have it assessed. I'm hoping they just forgot to tighten something but I'm skeptical they screwed something else up. At any rate I will never be going back to the Tires Plus in Woodbury or anywhere else for that matter. They deal in volume not quality and their technicians are too inexperienced to operate in such a hurried environment. Again you're probably safe with an oil change or an alignment but anything beyond that, go someplace that takes their time and does it right.

I looked online for a tire for my work car. Found a PRIMEWELL 175/65SR14 at Tires plus for $32.99. So I went down to get one... After it was finished it cost me $60.00 out the door. They added so much garbage charges to the bill that they did not even ask me if I wanted road hazard, they just added it to my bill anyway... And lifetime stem... Really what a joke....

Diagnosed incorrectly said needed back brakes and rotors but missed that both sway bars on front were totally broke off and no mention! I don't trust this location any longer. Not to mention I booked an appointment online and nobody called to confirm until later that day. Not worried about that as much as the missed obvious safety issues with my car.

Store #121738 on 9/18/14 & 9/25/14. Had an oil change on 9/18. Tech opened locked glove box without using key, broke the lock. Key was in his possession. Went back to have it repaired, was told we had to purchase the lock assembly and key cylinder. We will not be charged for labor. ($133.74) THIS IS TOTALLY UNACCEPTABLE. Give me a break. How much time did it take to remove key from ignition? We were not under a time constraint. Need box repaired!

If you go Tires Plus you're just asking for it. Oil change, ya right just so they can come to you with recommendations for it. Their techs (loosely used) work on a commission so if they're not selling every component that goes with the system they're working they don't make money!! Watch the mark up, it's worse than most shop's 2.6 to 3 times part plus labor. Ask for old part and see which part they put on. Ask for box, you really want to know if it's moog, parts master (generic) or what. They will charge you top of line stuff and put the cheap stuff on. It's all about bottom line and how well you get along (making profit) with the D.M. that month. You could go to the dealer and get the same thing done and get manufacture specific parts. They do have get tires. Don't get roped in, get 2-3 opinions. Suggestion - go pay dealer prices at the dealer. And no, I don't work for a dealer. Have witnessed it while there getting tires put on. You hear moog but saw something else put on!!!

They have a huge sign that says "We fix check engine light". I need it to pass my emissions test, for 2005 BMW X3. I went to them and did a diagnosis cost $94. They got some codes and told me it was a common problem dealing with air flow filter and changing would fix it. I let them change it for $473. A few days later, my "check engine light" came back on. I took it back in and they tested it and came back with more codes. They said a tune up and a new engine filter would fix it. I did the tune up first at $222. I went back and did the engine filter at $380. After changing the engine filter, they said I needed to do a new fuel pump at $483. The problem still isn't fixed. The "check engine light" is still on. They bled me for over a grand of my hard-earned money.

Went to Tires Plus in Papillion, NE. They quoted me a price for two oxygen sensors that was $100 more (each one) that I can get then at the same parts store. They did this once before when I needed a blower and transistor for the same car. I got the blower and transistor for less than they were going to charge me just for the blower (and they said there was only one available in the area).

Went to Tires Plus because they sold me 2 tires before. They were a little smug but it was convenient to where I live. Went back to get 2 tires on the back and was told a 45 min. to 1 hour wait. Everyone that was there before my wife and I had their cars already down and we were still waiting. After we went for a walk, used the restroom and did window shopping at the other stores to waste time it still wasn't down 1 hour late. Then Asked for a price of new tires for my wife's car and he was too busy trying to sell us a credit card through their store and to me they forgot to do my truck and the mechanic was finishing up an oil change other 10 mins. 1/2 hour late, go back in to check and mechanic ran into a mechanical problem doing the oil change. My wife asked how much later and he asked about the credit card so we left.

I bought my tires from Tires Plus 6 months ago. Today I discover I had a flat tire on my way to work. I went to the closest Tires Plus off Prater Way. When I went in, I guess they were really busy with appointments. I was told to leave my car and they may get to it or I can make an appointment for the next day or go to another place. I ask the person what about going to another Tires Plus? I was told to call around or just drive over to one. I asked if they had a phone number to another location. They gave me a phone number and say this one would be closer to my work. It turns out it was not close to my work and that the person I spoke to was the store manager. I ended up being so frustrated that I went to a completely different Tire shop who fixed my flat for free in a matter of 20mins.

I stopped in Tires Plus to make a appointment and get a price. They told me to bring the car back at 2pm. I asked how long it would take. I was told I could get the car back by 4pm. It is now 6pm and my car is still up on the rack. So it's been 4 hours for two new brake pads and counting. When I asked at 4:30pm, I was told by the same man that (that told me 4pm) he only has one guy working today. Why would he not tell me that when I first came in or tell me it's going to take over 4 hours for brake pads?!