
Tires Plus Reviews
Gardnerville, NV
- 4,681,718 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
About Tires Plus
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
Tires Plus has provided automotive maintenance and tire services since 1976. While the company specializes in tire sales, installation and repair, it also offers oil changes, brake services and vehicle inspections.
- Friendly and professional staff
- Quick turnaround for services
- Good value for money on services
- Poor communication about delays
- Inconsistent service quality
Take an Extended Auto Warranty Quiz
Get matched with an Authorized Partner
Tires Plus Reviews
Filter by Rating
- (26)
- (1)
- (2)
- (16)
- (218)
Popular Mentions
- 4,681,718 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,681,718 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 9, 2025
Unsatisfied quality of work. At least what I can see visually. Needed: spark plug and wires replacement. Look at the photos how it should look (blue wires example) and "professional installation" of the wires on my Toyota done by Tire Plus - totally unacceptable IMO.
Reviewed March 5, 2025
I went to get my brakes done at Tires Plus and after an inspection the Customer service Republic told me I need new calipers and it would cost $1000. I took my SUV to another mechanic shop and I only need front brake pads. This incident was enough to say no to Tires plus for anything except Tires.

Reviewed Jan. 29, 2025
Went in for a routine oil change. I usually got to Tire Kingdom but they forgot to process my scheduled day for an oil change so I went to Tires Plus. Boy I regret that so much. I dropped my car off for an oil change Oct. 19th and got it back, turned the car on, the engine was louder than usual and I thought nothing of it because when I take my car in for an oil change I expect them to do it right. Ten days later my engine starts overheating. I open the hood after calling my friend who knows a little about cars. Both caps to my coolant and my power steering fluids were off, and my oil dip stick handle was broken off… I called Tires plus and they had told me to put coolant in and power steering fluid and that would fix the overheating issue, so I did that, made sure it was the exact type of fluids my car could handle and went about my schedule driving to work, dropping kids off to school and school pick up for a month or so and it happened again.
I did not have any issues before taking it to this place. So I called them back and they swear they checked all the fluids and topped off just the wiper fluid and changed the oil. Didn’t do a routine inspection, which normally Tire Kingdom does without asking them to. I guess Tires Plus doesn’t do that, what am I paying them for then? Any way, so I’m on the phone and they tell me to keep checking the fluid levels, so I top off the coolant and just watch it drain out very slowly and I’m keep an eye on it now knowing it’s leaking and I let the shop know it’s leaking out somewhere, now it two months later.
I’ve been driving it, and go pick my kids up and head home and my car starts over heating again and then just gives out, steering wheel locks and my car just stops driving. I could still turn it on but wasn’t able to drive it anywhere. So I had it towed to a Mazda dealer who told me my engine was shot due to a leaking water pump and oil leak and coolant leak that all got into my engine. Tires Plus will not accept liability..
Reviewed Jan. 18, 2025
Why would you not have WIFI for your customers as they sit for HOURS waiting on an oil change? So easy as a customer satisfier… convenience is huge in terms of doing business with potential customers.
Reviewed Jan. 4, 2025
TLDR highlights: 1) Had to bring my truck back twice within a week after they replaced my brakes because the brand-new brakes were squealing. 2) A few weeks later my parking brake assembly came apart while driving causing over $4,300 in damage. The only people that touched my brakes were Tires Plus employees. 3) Tiresplus/Bridgestone refused to fully reimburse me for the damage.
In May 2024, I had the brakes replaced on my Ford F-150 at the Annandale, VA store. I had to bring it back in twice more within a week for further work because the brand-new brakes were squealing. A few weeks later the parking brake assembly on my rear passenger side wheel came apart while I was driving. Not only was this dangerous, it caused a significant amount of damage. I took my truck to a Ford dealership and they had to do $4,323 worth of work to repair the damage. Because no one else touched my brakes, the work the Tiresplus store did was likely the cause of the issue. As soon as I got home from bringing my truck to the Ford dealership and before they had even looked at it, I called the Tiresplus store to let them know what happened and that I would be filing a claim. The manager told me to let him know how much it cost and he would then pass it along through the proper channels.
Once the damage was repaired a few days later, I called the store to let the manager know how much it cost me and the manager then filed a claim through the corporate channels. A few days later, I was contacted by a claims rep but he said because they did not have a 3rd party inspect the damage they would not pay out the full claim. This was the first I heard about the requirement to have a 3rd party look at the damage in order to file a claim. The manager didn’t mention it when I called (before any work was done at the Ford dealership), nothing I signed said anything about it, and I could not find anything on your website that said a 3rd party was a requirement. I would argue the Ford dealership could have been used as a 3rd party expert.
Furthermore, I still have all of the damaged parts and offered to have a 3rd party come look at them. None of this sufficed for the claims rep and therefore my claim was not offered to be fully reimbursed. Being out over $4,000 and the whole ordeal in general is quite frustrating. However, being steamrolled by the claims office and not having them actually consider the claim fairly is the worst part. If they would have actually talked to the Ford dealership (the claims rep says he did but I asked around at the dealership afterward and no one said they had spoken to him) or actually brought in a 3rd party to look at the parts I have and the third party then said it was not the fault of Tiresplus, I would at least feel like Tiresplus/Bridgestone treated me fairly. Unfortunately, that is not the case. I would highly recommend avoiding Tiresplus/Bridgestone at all costs.
Reviewed Dec. 13, 2024
On 12/12/24 I went to Tires Plus at 4210 W Wisconsin Ave in Appleton, Wi. I was there for a synthetic oil change & tire rotation. I had gone to this store in the past. While sitting in the waiting room I could overhear the Customer face to face and telephone conversations. I was immediately impressed by both ** (shop owner) & **'s (Lead Assistant) technique and sincerity while speaking with customers. They demonstrated immediate customer respect on EVERY interaction whether face to face or in the telephone. They made sure the customers were provided thorough services and were proactive with each customer encounter. I will be returning to this Tires Plus Total Car Care location. For sure a 5 ⭐️ rating.
Reviewed Dec. 10, 2024
I called today to get a file of the receipts of what was worked on for my vehicle. The person at the desk could not get my information right and sent the wrong receipts. The engine I had replaced had so many issues. We had to take it back several times and waited over a month to have it fixed. Come to find out they did not look over the engine at all and now was told my other mechanic we have to pay 5000 mostly labor. Service is terrible, quality is terrible they should not be in business.
Reviewed Dec. 8, 2024
I have been a customer for 10 yrs at the East Colonial Store, Orlando. Horrible service. I am a veteran & Senior and they take walk ins over scheduled appointments. Dropped the car off Saturday Dec, 7th 2024. Sunday evening at 5pm my car was still in the parking lot waiting to be serviced. I spent $3500 having the whole cooling system redone. 10 months later I'm adding a gallon a week. The tires on the car have 20k miles on them and they want to replace all of them when only one has bubbles on the inside of the tire. Wanna get treated like crap and wait for days for your car to be repaired? This is the place for you.
Reviewed Nov. 22, 2024
Simple oil, change, tire rotation, and wheel alignment: I will start off by saying I am disappointed with Tires Plus after so many years. On Thursday, November 14, 2024, at 4:46 PM. I arrived at tires plus in the St. Lucie West location of Port St. Lucie Florida (1376 St Lucie W Blvd, Port St. Lucie, FL 34986). I got to the counter, and I met with ** the manager, I had called him before arriving to the location and told him that, I needed an oil change rotation of the tires and a wheel alignment. That is all I want it done on the vehicle a 2015 Cadillac CTS turbo.
I waited in the waiting area when, I was called to the counter at 6:19 pm that my vehicle was ready for me to drive off. I paid a total of $100.98 for the work. I walked out of the establishment, got into my vehicle and drove off no sooner did, I drive off the establishment, I turned around and flipped a U-turn because now, I’m hearing a noise coming from my car which wasn’t there when, I bought the vehicle in for service, I got there, I spoke to ** the night manager who was outside of the establishment at the time. Mind you it took me less than a minute to get back to the establishment. Complaining about the noise to the night manager, **, I was told by **, "There are no mechanics available at this time to check the vehicle. Please bring it back."
I did so several days later. I arrived with the same complaint. They said to me, "OK Angel. Will look at the vehicle and will let you know what’s going on." I told him I arrived on Thursday; I didn’t complain about knocking problems or the steering wheel or vibration. No complaints. All I wanted was an oil change, tire rotation and a wheel alignment. They looked at the vehicle and came back to me to tell me that my bearings in the front of the vehicle needed to be replaced, I was stunned to hear this. I came in for an oil change, tire rotation, and a wheel alignment and now they’re telling me that it’s going to cost me $949.87 to replace the two bearings.
Mind you when, I took the car in for the oil change, tire rotation, and wheel alignment, I was not complaining of any noise whatsoever, as soon as, I drove off the establishment with a vehicle less than a minute, I made it back to the establishment, complaining about a noise coming from my vehicle that was not there prior to working on the vehicle. I called the headquarters of tires plus to complain regarding this matter. I have already made three visits to tires plus, I was told by the headquarters office to take the car back and they will look it over and find out what’s going on. Three visit later, I’m still having the issue where they want to replace my bearings for a ridiculous amount of money. Mind you there was nothing wrong with my vehicle when, I bought it in for an oil change, tire rotation, and wheel alignment.
Today 11/22/2024: I took the car in this morning. Mind you I’ve missed time off work, unpaid time on the three visits that, I’ve already made to the establishment. Today is November 22nd, 2024. I called the headquarters today with a case number. I was told that, I must wait two business days for someone to call me back regarding this matter. I am driving a vehicle with a noise that was not there prior to taking my car into the establishment is ridiculous. No one seems to give me an explanation towards why my car is now making a noise and wanting to charge me $949.87 for bearings.
Reviewed Nov. 15, 2024
I took my car to Tires Plus on 13th Ave. So. In Fargo ND for an oil change. I also purchased a new battery. I drove my car for a few miles when I noticed oil on my garage floor. I didn’t dare drive it so I had it towed to another garage to have it checked. Turns out, Tires Plus put the oil filter in wrong! I will never do business with this company again! Beware!
Reviewed Nov. 5, 2024
Tiresplus ia a joke! I took my car for brake service and had to return 4 times without having all the issues solved. After writing a review on Google, customer service reached out and it follows the pattern of extremely poor service. My case was supposedly escalated and the regional manager was going to contact me in 2 days… Guess what? That never happened. Stay away from this business!
Reviewed Oct. 29, 2024
I want to write an review of my experience at 1877 North Military Trail in West Palm Beach. I am not a person to complain but this was not a good experience. I had an 8 am appointment on Monday 10/28/24. I got there at 740 am. They only had one customer in the shop. I sat there till 815 am and they never took my car in the shop. This was a ** serviceman that waited on me and I knew he was going with the race card with me. I have never been treated so poorly since this store is where I buy my tires and services. He is new at the store. I am sure of it. You will lose customers very fast. I would never use this store or any other store for Tire Plus.
Reviewed Oct. 21, 2024
I brought my van in for a flat repair and the manager told me it was unrepairable and then sold me a $180 tire! Then after taking that "unrepairable" tire to another tire shop they fixed it no problem so I was lied to and ripped off by Tires Plus! I've made repeated phone calls to the corporate office and have never been called back! I'm not happy at all.
Reviewed Oct. 14, 2024
On 10/5/24 I bought my car to Tires plus on east Pembroke Pines, FL. and reported since fixing my brakes there in July every time I brake initially there is screeching noise that didn't exist prior. I asked for them to look into it, oil change, & alignment. I left my car there the entire day and no one called me. I show up around 5:30pm and spoke with "Luz" lady at the register asking for my car. She seemed very agitated. When I spoke with her, I said "Did they fix my brakes?" Her response was "What brake? They did an oil change". I explained the situation and she said "I don't know. When they called you did, they tell you?" Again, I explained, "No one called me, I just showed up". She responded, "Well I don't know. Look at the paper and figure it out." I asked again, "Are you not going to explain it" and she stated "NO. You read the paper and figure it out."
I told her she was disrespectful. That's not how you treat a customer, whatever you have going on has nothing to do with me. I'm a paying customer and should not be treated. She responded "You need to leave, or I will call the police." I responded, "Please call the police." I asked her, "Where is my car located?" She responded, "I don't know. You go look for it". I explained, "I didn't see it. That's why I'm asking." She yelled "You go look for it." I went outside. Saw two mechanics and asked if they can assist me with locating my car since I did not see it in the parking lot. They assisted me and went with me to the back of the store in the other lot.
As of today, the loud noise when I press the brakes still exist. I and my fiancé have been a long-standing customer at Tires plus in Pines but since this experience I no longer want to do business with Tires plus. It was very disheartening when you spend so much money somewhere to be treated this way. A simple explanation of what took place with my car, apologize for not contacting me and getting someone else to assist me would've gone far. Her behavior lacked empathy for the customer and disrespect. I will be forwarding my complaints to other platforms. Again, I paid for a service and stuck with the problem with no resolution.
Reviewed Sept. 21, 2024
I have been going to them for a couple years now... Recently I went for a Hub issue... The manager called me and said they need to replace a rear axle and a hub and would cost me $1900 (plus tax) so a little over $2,000! I went down to the store and it was debunked by the mechanic himself. "You don't need a rear axle!" It's just fine! The manager was inflating the jobs to strengthen his bottom line. Had I not contested..I would have been out all that money. So when I went home, I got curious and did some research.. Even IF I had actually needed that rear axle it sells for $129. The labor rate is anywhere from 1.5 - 3.0 book hours @ 199.00/hr (typical labor rate these days). ** says "The average cost for a Cadillac CTS Axle Shaft Replacement is between $1,030 and $1,165." So the manager tried to charge me $1,349.00. About $200 over norm. And it didn't even need it in the first place!
Then to change a Hub.. priced around $59-$100. He charged me $501.65 to change a hub. Plus the costs for an alignment...etc.. All in all I felt like he was trying to get over on me.. Consumers don't like this. If I hadn't gotten a ride to the shop and investigated this and spoke with the actual mechanic..I would have been completely ripped off.. Plain and simple. If I had never gone and investigated this myself I would have been out a lot of money. This is not the way we should do business. I will say, the mechanics were nice, honest and did the job they were told to.. "Honesty is always the BEST Policy".
Reviewed Aug. 8, 2024
They put on different tires that what I ordered and charged me $200 more than what they would have been. When I said something the manager said he told me beforehand that what I ordered would not fit which is 2 lies. I wasn't told anything beforehand. I've been trying to get something done through corporate with just as much incompetence from them too. The store manager is a bold-faced liar and the corporate office pretends to be so I get nowhere. I'd never go back to any of their stores for anything.
Reviewed July 26, 2024
Ridiculous!! Don't let them charge you $2.99 to recycle your oil filter. This is a new corporate scam!! Ask them to remove the charge and take the oil filter with you. You can recycle in your home recycle bin or Walmart takes it for free!
Reviewed July 23, 2024
They are dishonest!!! Stay Away!! I’ve been 3 days without a car. Going to lose my job. They messed up my car and won’t fix it. I don’t believe they are very experienced. I have no choice but to take legal action!!!!
Reviewed May 7, 2024
Dishonest, childish, and overpriced. After a very expensive brake job, my car is now undrivable. Tires Plus wants charge me to be towed in and charge me for a second diagnostic and charge me AGAIN for a part I do not need. They never bled the line and now I am without my car for the first time ever. Tires plus refused to honor the warranty for their work, insulted me publicly, and charged thousands for it!
Reviewed March 9, 2024
I have been going to Tires Plus for years for oil changes and whatever I need done and they've always treated me good but this last time I went to get an oil change it came out with the engine light on which didn't make any sense. So I contacted them and they said to bring it in, "We'll do a diagnostic test on it." And I said, "Will I be charged?" They said yes and that right there just turned me off because it never had a light on when I took it in there so why should I have to pay for it. I figured this company would have my back but apparently not and I am very disappointed in this place.
Reviewed Feb. 29, 2024
Trickery, dishonesty, inconsistency, repeated price changes, double facing seem to be a new characteristic of this business. I have been a customer of this shop for years, but as it's changed its technique, I reduced my business dealings. Last year, the alignment check service was free, now that I called (Yesterday- 5 minutes before I drove my vehicle there), I was told by its manager that it is $22.00. At the exit, it charged me $26.00. An alignment of $110.00 in price first changed to $275.00 then $998.00 all in 5 minutes time frame. When I told the ** guy why from $22.00 to $26.00 he had no answer...
Reviewed Nov. 13, 2023
I made an appt. and received an email that they confirmed date and time…. I work full time and take care of my husband who has stage 4 cancer and a mentally challenged brother…My time (and gas money) is just as important as theirs… I made it there 30 mins early and they said we are behind so not today… I will never try with the Winter Haven, Fl store ever again… If they’re not honest with your time, I don’t trust them to be honest with my vehicle!!!!
Reviewed Oct. 16, 2023
I went in to Tires Plus in grand forks because of damage I did to my tire valve stem (tpms sensor) and the "kid" working there told me I would have to get 4 new tires (they are brand new) and when I told him that he said he wouldn't put that tire back on and I would have to come back the following monday, needless to say I didn't go back or ever will again.

Updated review: Sept. 6, 2023
Troy is back! And he just made my day as always did for all those years of working with him. He fixed the issue with my car. Apologized for the way Ben treated me and everything is great again. Thank you Troy! My husband and I were very happy returning to our shop.
Original Review: Aug. 26, 2023
For about ten years since we moved to Sparks we used to go to this shop on Galleria Pkwy with every vehicle we have. Steve and Troy were awesome guys to have business with! Unfortunately, now since Ben is bossing around this place we are leaving the shop. He is mostly "friendly" only to guys. No more great deals. No more feeling of being family, being valued and being taken care of. Matthew is the only nice guy we're seeing once in a while but Ben has an attitude and seems to dominate his coworkers as well. Very disappointed.
Reviewed Aug. 11, 2023
Just very slow at getting work done. Standing around is no way to do business. I've been here twice for tire installs and won't be back. May need to train your people better if you want to stay in business.

Reviewed Aug. 4, 2023
I purchased tires and called to try and speak with someone as these tires were loud, bumpy and so disappointing. I made four different calls over 5 days and the manager never returned my call. He was angry when I finally came in the store. I returned the tires to him as I took my business elsewhere
Reviewed April 28, 2023
Pre purchase inspection. Purchased car on advisement, insane and obvious issues missed. Service for issues addressed, none of which were done.. At all, can substantiate with photos. Over 1k in services REPEATEDLY not done. From missed massive airbag deployment, bad clock spring, half the intake missing, alignment, shocks, fluid levels, at least three dangling connectors, two engine codes, and missing bolts, sheet metal screws and zip ties everywhere. No filter… Have been told by three different people who claim to be management, these issues are cosmetic. They most certainly are NOT. 20k investment, based all on the supposed expertise of what I can only assume are blind basket weavers employed as service techs for automobiles, and services paid for big blatantly obviously not performed.
Reviewed Feb. 20, 2023
Today I had a good experience with the Tires Plus here in Fleming Island Fl. The manager Robert ** in my opinion went over and beyond providing service. I forgot to provide my coupon for a oil change and lifetime wheel alignment service after they were done, I only remembered several hours later and decide to go back to see if I could still get the discount. To my surprise with no questions asked he checked the system and was able to applied the 21 dollar refund to my credit account. I will always do my busses with Tires Plus for all my vehicles service.

Reviewed Dec. 30, 2022
The manager was so rude. I called the company. They called him. He of course told a different story. He did tell me to spell his name right. I did. He was mad because I took pictures of my rims. I always do. I was 10. Minutes late for my big appt. He tried to get me to leave. Put my tires' outside. I have a corvette. No way to carry 4 tires. I was a prisoner. He then told me it would take 3 hours to mount me tires. Before I called the home office it was 2 hours. Whey ended up charging me way more that they told me on the phone. I knew that would happen. My advice is stay away.
Reviewed Dec. 26, 2022
They decided to work on my vehicle without a full inspection, fixing a coolant leak and then finding out my engine was warped and then charged me 365 dollars for a vehicle that they couldn't even properly fix.
Tires Plus Company Information
- Company Name:
- Tires Plus
- Website:
- www.tiresplus.com