Tires Plus Reviews

I came in with a nail on the rim of my tire. Asked the worker to give me a price before he does any work, no paperwork of an estimate whatsoever! Comes to tell the guy changed the tire without my consent, guys there’s are hostile. So unprofessional! Rude as hell. I will not be coming here for shit! Straight trash this place.

I brought my truck in to Tires Plus (on N. MacCarren in Reno) to address a check engine light problem. They claimed to have found multiple issues with it and it came to $791.11. When I left my truck didn't seem to be running great but the check engine light was off. Several days later I went to fill up my gas tank and could not remove the cap. I brought it to another local mechanic (Big O on Kietzke in Reno) for help and they found it'd been glued on. When the cap finally came off, the check engine light came back on. I made an appointment with Big O to address the check engine light issue and when they went in, they found a simple solution (it was a simple leak) and additionally they found numerous hoses and clamps disconnected and/or removed. This was done on parts that were not worked on by Tires Plus, but completely unrelated parts of the truck.

Went in for front struts. I was told it would be done by the next day then I was called in, informed that they had the wrong parts. Therefore, it was going to take more than one day I asked for a rental car which they supplied through ENTERPRISE and I was told That I was going to get reimbursed for that upon return of the rental car for the inconvenience for two weeks. I went back-and-forth with an associate that kept telling me the individual that promised me the refund needed my card information that I needed to connect with him. After running around for two weeks I finally nailed them down and told them I was tired of this runaround.

About a week ago my wife took in my Jeep to have a tire repaired. Look at it, they came back and told my wife that the tire was unrepairable. Because it was on. The wife called me to inform me. I told her to tell them put the tire back. The following day I went to another place about a mile from where I live. They Took the tire off. Showed me that there was a nail in the center of the tire and fixed it for $25. They put a patch inside. Unfortunately, the picture that they showed my wife, a tire flush was a picture of a different tire and they tried to sell my wife, a brand new tire for $300. Can Tires plus be Trusted with elderly people. That go in there. To help themselves out or are they gonna rob them blind?

Came in for an oil change. Was charged for extra services, not authorized by me. Also, their oil prices are outrageous. They do not tell you that a oil change that used to run from $30 to maybe $70 now they charge $130. They also advertise on the outside board you get a free windshield wiper replacement with an oil change. When inquired after the oil change if they change wiper, they said it had expired yesterday. Wow. Why are they still have it on the advertising board?

I had an appointment for oil change this afternoon at 4PM at 9559 Baymeadows Rd. Jacksonville, FL 32256-7903. I was there at 3:45 PM, I was told there is waiting time and it may take at least an hour or so before they get to my car. Why the appointment schedule and if they can't keep up their times. I understand, when working cars, certain times it may take longer, in this digital age, there must be a way to inform their customer on delays, instead of customer driving to their shop.

Bad service, The abs sensor in my truck got replaced and turns out that the part installed was defective, I later on connected my own scanner and found out that the new sensor wasn't reading. Installed another one and problem fixed. Should of known better and not trust them. Won't return my calls and won't reimburse me.

Spent over $1000 on four tires, not including the road hazard warranty and they denied road hazard coverage. I had over half tread left of the tires, but with AWD, I knew I had to buy three tires. I spoke via phone and confirmed the road hazard warranty. I arrived at Tires Plus and brought the keys in, they gave me the price of four new tires. I asked about the road hazard and was told it's no good. They didn't even look at my tires or the flat one.

BEWARE OF TIRES PLUS!!!! The people that works front were nice. However, the 2 employees that we dealt with should not have a job!! The older man with the ponytailed beard is very rude! The young boy (Tommy) with long hair broke the stud and lug nut off my truck. All he could say is, "Sorry, I got bad news"! The older man said, "Well, what do you expect out of a 20 year old vehicle". Like really dude???? My wheel bearing were replaced in Jan. 2022. They were not 20 years old. Also, the lug nuts that were told to be put on truck were brand new. Never used yet. But my photos SHOWS HOW STRIPED MY LUG NUT IS!!!! I will be giving BBB a review as well. And social media with my photos. This was not right. And we paid $283.25 and just to spend more to fix your screw ups! Now does that look like a brand new lug nut to you?? Thanks, Tires Plus for costing me more money because I know you will not own up to your mistakes!!

I had an 8 am appointment to have 3 things done. Radiator flush, rear breaks and a transmission fluid exchange. I sat on the store there for 5 hours and then they come to me and tell me they can't do the transmission fluid exchange. I've been to other Tires Plus stores and they had me in for more work than this place and did the work in 1/3 the time. I called another store and asked for a quote of how long would it take to do this work, they quoted me 2.5 hours for all of it. Very disappointed in the service I got from this store.

I would recommend never to go there. They have a done a really bad job. I got an oil change. They left the cap off, oil everywhere, could’ve ruined my engine and I didn’t even seem to care at all. The one in Coon Rapids in, I will never go to her again and they’re so expensive too

Took in for Battery issue/electrical. They replaced a starter that did not need to be replaced!!! Truck still do start without a charger!! I do not think they know what they are doing! Elevated issue to Tallahassee.

I give zero stars. I rarely write reviews, but I feel morally obligated to share my experience to help protect others. I brought my vehicle—a well-maintained 2012 Nissan Rogue with only 62,000 miles—to this location after hearing some noise and wanting to make sure everything was in good shape. Tires Plus gave me a detailed estimate totaling over $1,600, recommending replacement of both lower front control arms, an ignition coil, and alignment recalibration. I was concerned and decided to seek a second opinion.

Snow birds beware. My vehicle experienced an oil leak on the passenger side, approximately midway along the engine. Tires Plus's technician diagnosed a leaking rear main seal. However, previous experience with rear main seal leaks indicated leakage at the engine's rear, not the location observed. Despite this discrepancy, I authorized the rear main seal replacement, along with a clutch replacement as suggested by their management. Following these repairs, the leak persisted. Subsequently, the oil pan gasket was replaced, at managers direction.

This place is nothing more than crooks that belong in jail! If you read the many complaints online and still use them, you have only yourself to blame. I wish I read all the advice online before using the criminals. I only went for oil change, thank goodness I didn't buy tires. Besides not doing oil change correct, because they are crooks, they even damaged my vehicle, never told me about it and now don't respond after I filed complaint. I'm posting on every site I can find to warn others about this crooked place. Avoid using them, you will just waste your money. Just imagine, they cost me hundreds of dollars on just what I noticed, imagine what the crooks did that I didn't even notice yet!!!

I thought they would take care of me while I was at work. They sounded good. It started off I drove my vehicle with 3 bad tires and rims up on flat bed cause there was mud and he was worried about getting stuck then went to shop, took 2 days for tires and rims, what ain't bad, but tires were a little expensive but I get that the wind shield washer tank was leaking so I said order it up.

Unsatisfied quality of work. At least what I can see visually. Needed: spark plug and wires replacement. Look at the photos how it should look (blue wires example) and "professional installation" of the wires on my Toyota done by Tire Plus - totally unacceptable IMO.

I went to get my brakes done at Tires Plus and after an inspection the Customer service Republic told me I need new calipers and it would cost $1000. I took my SUV to another mechanic shop and I only need front brake pads. This incident was enough to say no to Tires plus for anything except Tires.

Went in for a routine oil change. I usually got to Tire Kingdom but they forgot to process my scheduled day for an oil change so I went to Tires Plus. Boy I regret that so much. I dropped my car off for an oil change Oct. 19th and got it back, turned the car on, the engine was louder than usual and I thought nothing of it because when I take my car in for an oil change I expect them to do it right. Ten days later my engine starts overheating. I open the hood after calling my friend who knows a little about cars. Both caps to my coolant and my power steering fluids were off, and my oil dip stick handle was broken off… I called Tires plus and they had told me to put coolant in and power steering fluid and that would fix the overheating issue, so I did that, made sure it was the exact type of fluids my car could handle and went about my schedule driving to work, dropping kids off to school and school pick up for a month or so and it happened again.

Why would you not have WIFI for your customers as they sit for HOURS waiting on an oil change? So easy as a customer satisfier… convenience is huge in terms of doing business with potential customers.

TLDR highlights: 1) Had to bring my truck back twice within a week after they replaced my brakes because the brand-new brakes were squealing. 2) A few weeks later my parking brake assembly came apart while driving causing over $4,300 in damage. The only people that touched my brakes were Tires Plus employees. 3) Tiresplus/Bridgestone refused to fully reimburse me for the damage.

I called today to get a file of the receipts of what was worked on for my vehicle. The person at the desk could not get my information right and sent the wrong receipts. The engine I had replaced had so many issues. We had to take it back several times and waited over a month to have it fixed. Come to find out they did not look over the engine at all and now was told my other mechanic we have to pay 5000 mostly labor. Service is terrible, quality is terrible they should not be in business.

I have been a customer for 10 yrs at the East Colonial Store, Orlando. Horrible service. I am a veteran & Senior and they take walk ins over scheduled appointments. Dropped the car off Saturday Dec, 7th 2024. Sunday evening at 5pm my car was still in the parking lot waiting to be serviced. I spent $3500 having the whole cooling system redone. 10 months later I'm adding a gallon a week. The tires on the car have 20k miles on them and they want to replace all of them when only one has bubbles on the inside of the tire. Wanna get treated like crap and wait for days for your car to be repaired? This is the place for you.

Simple oil, change, tire rotation, and wheel alignment: I will start off by saying I am disappointed with Tires Plus after so many years. On Thursday, November 14, 2024, at 4:46 PM. I arrived at tires plus in the St. Lucie West location of Port St. Lucie Florida (1376 St Lucie W Blvd, Port St. Lucie, FL 34986). I got to the counter, and I met with ** the manager, I had called him before arriving to the location and told him that, I needed an oil change rotation of the tires and a wheel alignment. That is all I want it done on the vehicle a 2015 Cadillac CTS turbo.

I took my car to Tires Plus on 13th Ave. So. In Fargo ND for an oil change. I also purchased a new battery. I drove my car for a few miles when I noticed oil on my garage floor. I didn’t dare drive it so I had it towed to another garage to have it checked. Turns out, Tires Plus put the oil filter in wrong! I will never do business with this company again! Beware!

Tiresplus ia a joke! I took my car for brake service and had to return 4 times without having all the issues solved. After writing a review on Google, customer service reached out and it follows the pattern of extremely poor service. My case was supposedly escalated and the regional manager was going to contact me in 2 days… Guess what? That never happened. Stay away from this business!

I want to write an review of my experience at 1877 North Military Trail in West Palm Beach. I am not a person to complain but this was not a good experience. I had an 8 am appointment on Monday 10/28/24. I got there at 740 am. They only had one customer in the shop. I sat there till 815 am and they never took my car in the shop. This was a ** serviceman that waited on me and I knew he was going with the race card with me. I have never been treated so poorly since this store is where I buy my tires and services. He is new at the store. I am sure of it. You will lose customers very fast. I would never use this store or any other store for Tire Plus.

I brought my van in for a flat repair and the manager told me it was unrepairable and then sold me a $180 tire! Then after taking that "unrepairable" tire to another tire shop they fixed it no problem so I was lied to and ripped off by Tires Plus! I've made repeated phone calls to the corporate office and have never been called back! I'm not happy at all.

On 10/5/24 I bought my car to Tires plus on east Pembroke Pines, FL. and reported since fixing my brakes there in July every time I brake initially there is screeching noise that didn't exist prior. I asked for them to look into it, oil change, & alignment. I left my car there the entire day and no one called me. I show up around 5:30pm and spoke with "Luz" lady at the register asking for my car. She seemed very agitated. When I spoke with her, I said "Did they fix my brakes?" Her response was "What brake? They did an oil change". I explained the situation and she said "I don't know. When they called you did, they tell you?" Again, I explained, "No one called me, I just showed up". She responded, "Well I don't know. Look at the paper and figure it out." I asked again, "Are you not going to explain it" and she stated "NO. You read the paper and figure it out."

I have been going to them for a couple years now... Recently I went for a Hub issue... The manager called me and said they need to replace a rear axle and a hub and would cost me $1900 (plus tax) so a little over $2,000! I went down to the store and it was debunked by the mechanic himself. "You don't need a rear axle!" It's just fine! The manager was inflating the jobs to strengthen his bottom line. Had I not contested..I would have been out all that money. So when I went home, I got curious and did some research.. Even IF I had actually needed that rear axle it sells for $129. The labor rate is anywhere from 1.5 - 3.0 book hours @ 199.00/hr (typical labor rate these days). ** says "The average cost for a Cadillac CTS Axle Shaft Replacement is between $1,030 and $1,165." So the manager tried to charge me $1,349.00. About $200 over norm. And it didn't even need it in the first place!