Tires Plus Reviews

I purchased tires and called to try and speak with someone as these tires were loud, bumpy and so disappointing. I made four different calls over 5 days and the manager never returned my call. He was angry when I finally came in the store. I returned the tires to him as I took my business elsewhere

Pre purchase inspection. Purchased car on advisement, insane and obvious issues missed. Service for issues addressed, none of which were done.. At all, can substantiate with photos. Over 1k in services REPEATEDLY not done. From missed massive airbag deployment, bad clock spring, half the intake missing, alignment, shocks, fluid levels, at least three dangling connectors, two engine codes, and missing bolts, sheet metal screws and zip ties everywhere. No filter… Have been told by three different people who claim to be management, these issues are cosmetic. They most certainly are NOT. 20k investment, based all on the supposed expertise of what I can only assume are blind basket weavers employed as service techs for automobiles, and services paid for big blatantly obviously not performed.

Today I had a good experience with the Tires Plus here in Fleming Island Fl. The manager Robert ** in my opinion went over and beyond providing service. I forgot to provide my coupon for a oil change and lifetime wheel alignment service after they were done, I only remembered several hours later and decide to go back to see if I could still get the discount. To my surprise with no questions asked he checked the system and was able to applied the 21 dollar refund to my credit account. I will always do my busses with Tires Plus for all my vehicles service.

The manager was so rude. I called the company. They called him. He of course told a different story. He did tell me to spell his name right. I did. He was mad because I took pictures of my rims. I always do. I was 10. Minutes late for my big appt. He tried to get me to leave. Put my tires' outside. I have a corvette. No way to carry 4 tires. I was a prisoner. He then told me it would take 3 hours to mount me tires. Before I called the home office it was 2 hours. Whey ended up charging me way more that they told me on the phone. I knew that would happen. My advice is stay away.

They decided to work on my vehicle without a full inspection, fixing a coolant leak and then finding out my engine was warped and then charged me 365 dollars for a vehicle that they couldn't even properly fix.

I purchased a battery from Tires Plus in June of 2021. I was told that the battery had a warranty and if I needed a new one while the battery was under warranty, I could get one at a prorated amount. In early Dec. 2022, I couldn't start my car and had to call AAA. They gave me a jump start to my car and said I might need a new battery soon. The next day, I called Tires Plus to ask about the warranty.

Went in for a routine full synthetic oil change and tire rotation with an appointment. Once I asked Jose about it taking so long with only 2 other cars in the shop, he got an attitude. My vehicle died when I started it, and then was running terrible before I even pulled out. I notified service manager; Jose, who after a few minutes made a notation appear on the empty inspection report about it "having trouble idling"; to which his technician came out to find the air box was closed incorrectly during their inspection during my oil change, which caused it to suck air and die and technician didn't dispute that note was written after the fact by Jose the service manager.

Tires Plus did service my car for several years, considering one time oil cap was not placed properly and another time engine started was not connected properly, human mistakes happen, but not filtering old oil for several service times caused damaged to car engine. They are awful, rather go to a dealer service car, the difference in price is not much and service is verified by service men with dignity and honorability. After Covid, Tires Plus is hiring people with no experience and no integrity at all. Making money is all they care about. Name should be changed to "Tires Minus No Integrity."

NEVER EVER EVER take your car here for tire repairs. I in this evening 06/29/22 at 6:15 for a tire plug. The extremely rude lady at the desk did not speak when I spoke to her first. I asked to get my tire plugged and she stated in a very nasty manner "Where is yo tire?" I stated the tire on the wheel of my car. She then brushed past me in a very negative manner, walked outside and turned back around and said "I can't plug yo tire tonight because I have plans to go out tonight." I was taken aback and repeated what I thought I heard her say. She repeated very loudly, "I can't plug yo tire and neither can Deanthony because I have plans to go out tonight." I was completely taken aback and had my 3 year old granddaughter in the car with me. My granddaughter started crying after seeing this rude individual mistreat her nana.

I made an appointment for a tire rotation and alignment. 3 hours later they hadn't even TOUCHED my car! Why did I made an appointment? And why did they make the appointment if they couldn't honor it? I sat there quietly and patiently waiting (I swear) in front of their faces for 3 hours. They have 0 system for keeping track of the what cars come in, in what order, appointment or not, and what they're coming for. They even had to search for another customer's paperwork for a good 2-5 minutes before they found it.

I got the credit card to get tires from Tires Plus and I noticed my balance kept going up. Just miss one day not setting your payment they will have a fee already. No grace period at all. Interest is also high. I guess I won't be getting tires at tires plus in the future because of the credit card they give.

Often times when a person is given a bit of power they expand it to the point of being overbearing and end up being ridiculous. The sad part is the Company who they work for may have no real feedback on the actions how this employee is having a negative effect on their business. In this case we have a 22 year old with some manager status telling a customer they can't buy a tire. Yes Mr. President of Tires Plus your employee "Manager" would not sell a customer a tire.

Location on Davis Hwy in Pensacola FL falsely diagnosed my vehicle twice and did unneeded repairs. 2nd appt I made I was told my vehicle would be done around 1pm I arrived at 1pm and waited an additional 5 hours with no reason as to why. Later I was told that the tech left on an emergency and put my car to the end of the line. Next, I made an appt with Brittany for a 3rd diagnosis that I was told to be charged $110 for.

The 3 times that I've taken my car into Tires Plus (3 different locations), my dashboard light "tire pressure low" has come on. Because I knew someone that worked at Tires Plus, I decided to purchase my tires from them this time. For budgeting reasons, I purchased 2 tires and was going to purchase 2 more tires in 1 month. But as soon as I leave, my tire pressure warning light comes on and I have a slow leak in one of my (previous) tires which forced me to buy 2 additional tires earlier than planned. Then when I've taken my car in for rotate and balance, both times my warning light comes on "Low Tire Pressure" AS SOON AS I DRIVE AWAY. Now, again, I have a slow leak in one of my tires AND my alignment is messed up when I just had that done 6 months ago.. Take your business to another tire place.

Tires Plus is a very professional and clean business. I came in and got two tires. The staff is very friendly very professional. I was in and out in a reasonable time. Outstanding prices and service. I am very satisfied with my tires.

I took car for 2 tires and oil change. Well they pulled off 3 and around the oil cap they didn’t clean the excess oil off then the alignment. I was told that toe on 1 wheel wouldn’t line up and now my steering wheel seems to be off center. Beware they don’t read work orders very good I guess. Dealership trip this week for me.

Tires Plus canceled my credit card. Turned my account over to a credit agency when I missed two payments (total balance under $30) due to lung surgery and recovery. When I contacted them they said that there was nothing they could no about it. This still shows up on my credit checks over 2 years later.

I took my 2014 GMC Acadia to them to replace a cv axle on the passenger side. When I went back later on to get it my traction control system didn't work and I got home thinking I could turn it back on that didn't work. The steering wheel was off to the left. The next day I took it back they told me it was a spring in the airbag system. I had to take my car to a Chevy dealership and pay 300.00 for additional work they messed up. By not having traction control I had bad gas mileage. The manager was a big LIAR. Air bag sensors have nothing to do with traction control as he suggested.

Stopped to buy a Firestone tire and have it mounted. 2013 Subaru Legacy 2.5i, all wheel drive. 225 45r18. Manager Andrew ** told the tire size was wrong. I disagreed and pulled it up on my phone. 2010-2018 Subaru legacy used 225 45r18. My comment "aw **". Now he turned belligerent, offered to punch out and leave the property and settle this... lol I agreed, he pushed out and we proceeded to walk across the parking lot.. I stopped at him if he was willing to have assault charges pressed. All was witnessed. I reported this to their corporate office... I'm awaiting response. Not going to let go.

I've use this company for installs because they install through Tire Rack. My wife took her Highlander in for a rotation and they estimated $1600 in additional repairs needed. I took this estimate to my local shop, they checked and non of the repairs were necessary. I took my Tundra in for an alignment, tire rotation and balance. They told me 3 hours. I waited, and after 3 hours returned to find they had not even finished the alignment, let alone the rotation. They said they couldn't adjust a tie rod to complete the alignment. They said their printer was broken and couldn't give me a printout of the alignment data, but still charged me for a incomplete service. The following day I stopped by my local shop for a rotation and balance. Done in 15 min. and they said that neither tie rod had been moved. I will contest this on my credit card since they did not complete the service. I will never return. I recommend a different vendor for servicing.

A couple of months ago I had 2 flat tires on consecutive days and I got them fixed at Tires Plus at University Avenue west des Moines iowa. I took it to them because I assumed they are tire people. My vehicle had no issues with alignment or tire pulling to one side before the flats. After flats were fixed and installed vehicle started pulling to one side terribly. I took it back to them and they said the alignment is off and would cost over $100. For a second opinion I showed it to Meineke at Weston Parkway west des Moines iowa, they did tire rotation based on wear and the issue fixed. How unknowledgeable the staff at Tires plus are. I'll never again go to them for anything.

I got a brake job done. And end up driving my car out of the shop the next day and my brakes went out on me while me and my kid was in the car. I was forced to swerve on the grass dodging the back of a car. They're supposed to be certified. I trusted them to do my brakes right. Turns out after that they said didn't know how to bleed them right. And took my money anyway and said they finished it. And they me drive off with faulty brakes. I want my money back.

Worst place to go. I had the truck rebuild on suspension components took in for alinement. They break my pins front control arms. And bent the hosing that holds the control arm on a 2005 gmc. As I drove off with my 3 kids in the rear. On 200 in Ocala my tires drops in on camber and almost makes me crash. As I go back and look at it I see it was broking.. Mind you I have pic before they took it in. Anyhow the guy that did the alignment said it was like that. Stripped my bolts that cost me $35 for two. They call the cops on me and have me removed. I call high above to complain. The manager calls me ask me to come in as I do show him all my proofs. he gives me back my 105.00 back but won't pay for any parts that was repaid for. Or wouldn't fix my truck and put back how it was. So now I'm over 250 in repairs.. Anyhow I'd advise everyone to stop going there before they end up killing someone for 105. dollars.. SMH.

It is 2021 isn’t it?! Tires Plus is a complete joke! They literally have tires in the name, but they only sell new tires not service or repair them. Tires Plus can’t even plug a tire, which any gas station garage can do. The worst customer service, left me sitting for 80 minutes when I had called the day before & scheduled an appointment, then finally decided to look at the punctured tire I came to have repaired and spoke to them about in detail the previous day, then saying they aren’t skilled enough to repair the tire but recommended a 1-man gas station garage on the corner. So the gas station fixed my tire in 5 minutes, but Tires Plus achieved nothing in 1hr 20min?!

Had a tune-up done on my Hyundai Tucson at my local Tires Plus in East Lake FL. It's 18 months later and my Tuscon is idling rough and having acceleration problems. A local mechanic who I trust has informed me that the tune-up was not performed properly. Wires were left exposed and now my engine coils need to be replaced! $500 for the tune-up and now $800 to fix the damage caused by their shoddy workmanship. But wait .. there's more!

After discovering a flat on my vehicle, my brother used a portable pump to air it up and drove it to the nearest Tires Plus because it was less than a mile away. They later refused to remove the spare from under the vehicle with the excuse of it being "a liability" and quoted a price of $850 for four new tires (about half the vehicle's worth), citing that I could open a credit card with them to pay for the expense. My brother returned the following day, removed the spare himself, and asked them to replace the damaged tire with it. Later that day, he was notified that the spare was also leaking air. He then made arrangements to have the vehicle towed to a local shop where the replacement cost was half that quoted by Tires Plus.

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calipers, brakes were still bad. Went back again, they said one of the calipers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car.

I placed an order online for four new tires on my 2019 Toyota Corolla, gave them the specific information they requested. I went to the store in Stockbridge at 9am, spoke to Larry, customer service, and I was under the impression that everything was in placed. The cost for four tires came out to $343.00, including the labor charges the price was $371.70. I waited in the lobby, until Larry told me they didn't have the specific tires needed for my car. I already paid 371.70. I had to paid additional $100.00. If the order was placed online everything should have been prepared before I arrived. I felt disrespected by Larry and how the situation was handled. I recommend no one get service at the Tires Plus store located on Mount Zion Parkway, Stockbridge.

I have been going to Tires Plus for years. I have been a mechanic for 46 years. My U-joints need to replaced. Brought it in and first thing they did is road test. Put in on a lift and said nothing's wrong. Never tested the u joints. The mechanic said they were all tight. That's great. I already knew that. They are binding. I asked if the shaft was removed to see if the play was ok. They said no, and again said it was tight. Tried to tell me that it's ok up to 40mph. I told them that the problem was between 65 and 80. They ignored that. In Summary: I asked them to change the u joints. Not diagnose what I already knew was bad. They drove it and said nothing's wrong. They refused to pull the shaft and test the joints. They refuse to believe that a customer may in fact know what they are talking about. I will never return to Tires Plus.

Thanks to the positive buying experience provided by inside salesman NICK ** and garage mechanic GAUGE. I felt appreciated from the time I walked in the door. I was treated with the highest of respect and regard. The level of professionalism was quite refreshing. Nick ordered my tires, Gauge put my spare on and I was given an appointment. When I arrived the next day, Nick met me at my car, GAUGE took it right into the bay and 26 mins and 2 brand new tires later I was on my way. Nick & Gauge exceeded all of my expectations. The service excellence these guys exhibited went above and beyond. They should definitely be commended. I will, without a doubt recommend TIRES PLUS on Hwy 40 E in St Marys Ga to all of my family and friends! -Sincerely -DIANA