Tires Plus Reviews

I took my car to be serviced in January of 2025. This location provided an estimate and received approval from my insurance company and myself to repair my car. This location refused to fix my car and instead of contacting me in any form to decline service, they allowed my car to sit on their property. This location then gave a new estimate in April 2025 of over $5000, citing cost of parts increase and labor. But the estimate they provided in January 2025 was for $1200. I had my car towed to a different company in June 2025 and upon pickup, learned my sunroof had been opened while at this location. Due to the weather elements, the interior is completely molded.

Booked tires online at Tires Plus (Lone Tree, CO) for what looked like a great deal—over $400 in savings. The scheduling process was confusing, and the confirmation email didn’t include pricing (odd, but I assumed it was fine). When I arrived, the tire price itself jumped by $200, plus unexpected installation and balancing fees. Out the door, I paid nearly 50% more than the original quote. Lack of transparency and surprise charges made this a frustrating experience. Do not recommend.

STAY AWAY! I have been a customer for many years since I live right down the street on Bartram Park. However, recently they have made errors, and one could cost me my engine. First time, I had a flat tire. The person at the counter not only walked me outside to show him which one, but he marked it with chalk where the nail was and then later showed me a picture of it on their iPad. Wake up the next day and the tire was even more flat than it was. Had to go back up there and the manager gave me the run around saying my back tire was changed, what's the problem? The wrong tire was changed! The front one was flat!

Saturday October 18 I had a appointment at the Tires Plus at 1353 Atlantic Blvd in Neptune Beach. The appointment was at 2:00 p.m. and my son got there at 1:45p.m. I called him at 3:00 p.m. to make sure that everything was fine. He said that even though he had a appointment he had not been waited on. While I was on the phone the mechanic came out and said that it would be another hour before he would be able to install two tires that I had brought online. My son asked them due to the fact that he had to wait 2 hours to have them to install two tires, would they give him some type of credit for waiting so long even though he had a 2:00 p.m. appointment. The manager Dan said he was not going to give him a credit and was rude to my son. I asked my son two give the phone to Dan. When he did Dan told me that he had other cars to work on and that if he didn't want to wait he could just leave.

I chose Tires Plus because of their proximity to my work. I was told they did not have my requested trailer tires in stock, but could have them transferred from another store and completed the same day. I delivered the tires at 8:00 am but never received a call notifying me they were complete. When I called to check on them at 4:30 pm, they said the tire mounting was just finished. I went to the store, and they offered to put the tires in the back of my truck while I signed the release form. Looking at my new tires before leaving the store, I noticed they did not replace the valve stems, but they did charge me $2.99 for each of them. The technician apologized, saying he thought he took that off. Going forward, I will drive a farther distance to Discount Tire.

I had a fuel pump replaced at Tires Plus in Fort Walton Beach around the first of October. A week and a half later, I was sitting at a light in Destin and the engine shut off. I could smell gas. I could see a puddle of gas on the road near the left rear tire. I called Tires Plus and explained the situation. I was told to have my truck towed to their shop and they would look at it when they could. It was Saturday, he said, probably on Monday because they were busy. I called a tow truck, the driver saw the fuel hose that had come off and knew a local mechanic that could reconnect it. I figured that it would be cheaper than having it towed to Fort Walton.

I came in with a nail on the rim of my tire. Asked the worker to give me a price before he does any work, no paperwork of an estimate whatsoever! Comes to tell the guy changed the tire without my consent, guys there’s are hostile. So unprofessional! Rude as hell. I will not be coming here for shit! Straight trash this place.

I brought my truck in to Tires Plus (on N. MacCarren in Reno) to address a check engine light problem. They claimed to have found multiple issues with it and it came to $791.11. When I left my truck didn't seem to be running great but the check engine light was off. Several days later I went to fill up my gas tank and could not remove the cap. I brought it to another local mechanic (Big O on Kietzke in Reno) for help and they found it'd been glued on. When the cap finally came off, the check engine light came back on. I made an appointment with Big O to address the check engine light issue and when they went in, they found a simple solution (it was a simple leak) and additionally they found numerous hoses and clamps disconnected and/or removed. This was done on parts that were not worked on by Tires Plus, but completely unrelated parts of the truck.

Went in for front struts. I was told it would be done by the next day then I was called in, informed that they had the wrong parts. Therefore, it was going to take more than one day I asked for a rental car which they supplied through ENTERPRISE and I was told That I was going to get reimbursed for that upon return of the rental car for the inconvenience for two weeks. I went back-and-forth with an associate that kept telling me the individual that promised me the refund needed my card information that I needed to connect with him. After running around for two weeks I finally nailed them down and told them I was tired of this runaround.

About a week ago my wife took in my Jeep to have a tire repaired. Look at it, they came back and told my wife that the tire was unrepairable. Because it was on. The wife called me to inform me. I told her to tell them put the tire back. The following day I went to another place about a mile from where I live. They Took the tire off. Showed me that there was a nail in the center of the tire and fixed it for $25. They put a patch inside. Unfortunately, the picture that they showed my wife, a tire flush was a picture of a different tire and they tried to sell my wife, a brand new tire for $300. Can Tires plus be Trusted with elderly people. That go in there. To help themselves out or are they gonna rob them blind?

Came in for an oil change. Was charged for extra services, not authorized by me. Also, their oil prices are outrageous. They do not tell you that a oil change that used to run from $30 to maybe $70 now they charge $130. They also advertise on the outside board you get a free windshield wiper replacement with an oil change. When inquired after the oil change if they change wiper, they said it had expired yesterday. Wow. Why are they still have it on the advertising board?

I had an appointment for oil change this afternoon at 4PM at 9559 Baymeadows Rd. Jacksonville, FL 32256-7903. I was there at 3:45 PM, I was told there is waiting time and it may take at least an hour or so before they get to my car. Why the appointment schedule and if they can't keep up their times. I understand, when working cars, certain times it may take longer, in this digital age, there must be a way to inform their customer on delays, instead of customer driving to their shop.

Bad service, The abs sensor in my truck got replaced and turns out that the part installed was defective, I later on connected my own scanner and found out that the new sensor wasn't reading. Installed another one and problem fixed. Should of known better and not trust them. Won't return my calls and won't reimburse me.

Spent over $1000 on four tires, not including the road hazard warranty and they denied road hazard coverage. I had over half tread left of the tires, but with AWD, I knew I had to buy three tires. I spoke via phone and confirmed the road hazard warranty. I arrived at Tires Plus and brought the keys in, they gave me the price of four new tires. I asked about the road hazard and was told it's no good. They didn't even look at my tires or the flat one.

I had a truly exceptional experience working with Randy at Tires Plus. From the moment I walked in, he greeted me with genuine kindness and professionalism. Randy is not only extremely knowledgeable about tires and automotive services, but he also takes the time to clearly explain everything in a way that makes sense even if you're not a car expert.

BEWARE OF TIRES PLUS!!!! The people that works front were nice. However, the 2 employees that we dealt with should not have a job!! The older man with the ponytailed beard is very rude! The young boy (Tommy) with long hair broke the stud and lug nut off my truck. All he could say is, "Sorry, I got bad news"! The older man said, "Well, what do you expect out of a 20 year old vehicle". Like really dude???? My wheel bearing were replaced in Jan. 2022. They were not 20 years old. Also, the lug nuts that were told to be put on truck were brand new. Never used yet. But my photos SHOWS HOW STRIPED MY LUG NUT IS!!!! I will be giving BBB a review as well. And social media with my photos. This was not right. And we paid $283.25 and just to spend more to fix your screw ups! Now does that look like a brand new lug nut to you?? Thanks, Tires Plus for costing me more money because I know you will not own up to your mistakes!!

Great Tires Plus location (on Ninth in St. Petersburg, Florida)… Same day tire(s) replacement… I was told it was going to be a two hour wait for a same day appointment…. Nope in and out of there in an hour and 15 minutes… The guys at the front counter are awesome especially Dave… Had the opportunity to meet the regional manager, Marianne she too was kind and appreciative… You can’t go wrong stopping by saying hello and get your car serviced… And if you have a concern, you rest assured it will get fixed to your liking. Thank you tires plus Saint Petersburg… Crazy Canadian

I had an 8 am appointment to have 3 things done. Radiator flush, rear breaks and a transmission fluid exchange. I sat on the store there for 5 hours and then they come to me and tell me they can't do the transmission fluid exchange. I've been to other Tires Plus stores and they had me in for more work than this place and did the work in 1/3 the time. I called another store and asked for a quote of how long would it take to do this work, they quoted me 2.5 hours for all of it. Very disappointed in the service I got from this store.

In and out very quickly with good communication. I've never had a problem with them and will continue going back. Prices could be a bit better, but can't say that anywhere else would be different. Thanks!

I would recommend never to go there. They have a done a really bad job. I got an oil change. They left the cap off, oil everywhere, could’ve ruined my engine and I didn’t even seem to care at all. The one in Coon Rapids in, I will never go to her again and they’re so expensive too

Took in for Battery issue/electrical. They replaced a starter that did not need to be replaced!!! Truck still do start without a charger!! I do not think they know what they are doing! Elevated issue to Tallahassee.

I give zero stars. I rarely write reviews, but I feel morally obligated to share my experience to help protect others. I brought my vehicle—a well-maintained 2012 Nissan Rogue with only 62,000 miles—to this location after hearing some noise and wanting to make sure everything was in good shape. Tires Plus gave me a detailed estimate totaling over $1,600, recommending replacement of both lower front control arms, an ignition coil, and alignment recalibration. I was concerned and decided to seek a second opinion.

Snow birds beware. My vehicle experienced an oil leak on the passenger side, approximately midway along the engine. Tires Plus's technician diagnosed a leaking rear main seal. However, previous experience with rear main seal leaks indicated leakage at the engine's rear, not the location observed. Despite this discrepancy, I authorized the rear main seal replacement, along with a clutch replacement as suggested by their management. Following these repairs, the leak persisted. Subsequently, the oil pan gasket was replaced, at managers direction.

This place is nothing more than crooks that belong in jail! If you read the many complaints online and still use them, you have only yourself to blame. I wish I read all the advice online before using the criminals. I only went for oil change, thank goodness I didn't buy tires. Besides not doing oil change correct, because they are crooks, they even damaged my vehicle, never told me about it and now don't respond after I filed complaint. I'm posting on every site I can find to warn others about this crooked place. Avoid using them, you will just waste your money. Just imagine, they cost me hundreds of dollars on just what I noticed, imagine what the crooks did that I didn't even notice yet!!!

I thought they would take care of me while I was at work. They sounded good. It started off I drove my vehicle with 3 bad tires and rims up on flat bed cause there was mud and he was worried about getting stuck then went to shop, took 2 days for tires and rims, what ain't bad, but tires were a little expensive but I get that the wind shield washer tank was leaking so I said order it up.

Unsatisfied quality of work. At least what I can see visually. Needed: spark plug and wires replacement. Look at the photos how it should look (blue wires example) and "professional installation" of the wires on my Toyota done by Tire Plus - totally unacceptable IMO.

I went to get my brakes done at Tires Plus and after an inspection the Customer service Republic told me I need new calipers and it would cost $1000. I took my SUV to another mechanic shop and I only need front brake pads. This incident was enough to say no to Tires plus for anything except Tires.

Went in for a routine oil change. I usually got to Tire Kingdom but they forgot to process my scheduled day for an oil change so I went to Tires Plus. Boy I regret that so much. I dropped my car off for an oil change Oct. 19th and got it back, turned the car on, the engine was louder than usual and I thought nothing of it because when I take my car in for an oil change I expect them to do it right. Ten days later my engine starts overheating. I open the hood after calling my friend who knows a little about cars. Both caps to my coolant and my power steering fluids were off, and my oil dip stick handle was broken off… I called Tires plus and they had told me to put coolant in and power steering fluid and that would fix the overheating issue, so I did that, made sure it was the exact type of fluids my car could handle and went about my schedule driving to work, dropping kids off to school and school pick up for a month or so and it happened again.

Why would you not have WIFI for your customers as they sit for HOURS waiting on an oil change? So easy as a customer satisfier… convenience is huge in terms of doing business with potential customers.

TLDR highlights: 1) Had to bring my truck back twice within a week after they replaced my brakes because the brand-new brakes were squealing. 2) A few weeks later my parking brake assembly came apart while driving causing over $4,300 in damage. The only people that touched my brakes were Tires Plus employees. 3) Tiresplus/Bridgestone refused to fully reimburse me for the damage.