NationWide Parts Distributors Reviews

This company Lies through their teeth! Especially “Jim”! I made it abundantly clear that I am disabled and needed a good 4L60E transmission to install, so they set me up with one that was supposed to have 71,000 miles and in perfect working condition $1,350.00. I received it and opened it up. This transmission is literally covered with blow by and dirt.

I drove my Jeep module all the way to Jacksonville. Left it for five days. They never opened it. I had put paint marks on it. They called me and said they couldn’t fix mine, which is funny. It would require you to open it and find something wrong with the module to say it’s not repairable? Then they conveniently told me $599 after they said they would fix it for $200. Do not trust these people. They will rob you!

This was the worst customer service experience I’ve ever had. I was initially quoted one price, but after I sent in my ECU, I was suddenly told a completely different price. When I questioned it, I was yelled at and told the price had changed — with no explanation or prior notice. I was not offered a refund, and the representative hung up on me mid-conversation. Extremely unprofessional and unacceptable behavior. I would strongly advise others to be cautious before doing business here.

They returned the call. He has an Indian accent when I mentioned that the price is a little bit out of my range. He slammed the phone down. I wouldn’t recommend this to my worst enemy. I spent a minute trying to understand what he was saying and then when he wanted $2800 for a 19-year-old transmission, I told him was a little bit high and slam. I recommend finding somewhere else.

The worst experience I've ever had dealing with any company. My truck went down. It's the only vehicle my wife and I had at the time which is actually still ongoing. They said that they could fix my module at the 7-day door-to-door turnaround. I spent $276.97 with them. And also the shipping fee. Nine days later I was told that it couldn't be fixed. And I had to spend over $900 more to fix it by buying another module. I did get upset they have sent me my computer back plus $87 of my money back. So I've lost basically $200 the time spent for them to have it and all the hardships of not having a vehicle and trying to go to work. The second I received the module back in the mail I hit record on my phone.

We sent our 2021 Dodge Ram comp module to them. We chose them because it said on their website 3 day turnaround. 3 Days later we called since we did not hear anything & was told a tech was looking at it. Then 5 days later we call back & they again say a tech is looking at it. We point out their site says 3-day turnaround. The customer service said she that she will try to get us an ETA. I point out their 3-day turnaround is false advertising. A man named Daryl then calls us back with a VERY nasty attitude & says they don't deal with unhappy customers.

I had talked to Mark **, he sent me an email without any details. Only a form to fill out, it had taken him two times to send me the email with the attachment of this form. Which should have been my first clue, second is when I got my module back without any paperwork on what was wrong or what they had done to it. When my mechanic put the module back in, guess what, it didn't work! I called Mark back, got an email to call customer service, (which is a joke) he said they can help me. The girl I talked to couldn't be bothered, she said that my module was unrepairable, I asked for an explanation of "unrepairable" she told me that is all that was said about it and that a partial refund was made back to me. I looked it up, told her to hold on, she said she didn't have time to wait for me to look that up and hung up! DO NOT USE THIS COMPANY!!! SCAM!! SCAM!!! SCAM!!!!

Sent bcm to be repaired. Was told mine couldn't be repaired. Would need a rebuilt unit. $500 would cover a rebuilt unit cloned to my old one. Had additional problems and returned. Sent a second unit. This one has even more problems. Terrible communication so I'm forced to take my car to the dealer. Stay away from this company.

They do not stand behind their repairs (or non repairs in my situation). Customer service is horrible. Would not recommend them to anyone. We sent them 2 modules one was unrepairable according to them the other was no issues. We paid the extra to have them send us a new bcm only to find out the module they said was good has a circuit fault so it will need to be rebuilt or replaced. Thanks for nothing but taking our money. Never again. You have been warned. Their other name they go by is module experts. Very shady company.

We ordered a brand new computer from them for a customer's truck. The computer was supposed to be pre-programmed. We received the computer and it was not only NOT pre-programmed but it was faulty and was turning the torque converter on when it was not supposed to be. I reached out and received very unfriendly customer service. At the end of the phone call I was told I would get a call back and I have heard nothing from them. I have followed up with 2 more phone calls, where I was told to leave a message. I did so with no calls back. I have even sent in emails. We and our customer have been very patiently as this has all taken place over the last 6 weeks. In this industry patience is important... I am not sure what is going on but I am guessing they do not want to warranty their product.