NationWide Parts Distributors

NationWide Parts Distributors

Jacksonville, FL

 3.8/5 (86 reviews)

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Overall Rating3.8 out of 5
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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Oct. 29, 2022

DO NOT BUY from Module Experts. Zero Stars. Module experts is a scam. They prey on innocent people who need to save money on auto repairs and all they do is rip people off. DO NOT BUY from this company. I was told September 29, 2022 originally that it would cost me $253.99 by Adam.E, not surprised they don't use their last names. After 1 week of calling and emailing for an update Adam .E sent me an email stating the following;

On Thu, Oct 6, 2022, 8:29 AM Adam E ** "Our technicians have informed me that diagnostics are completed on the Honda Accord ABS module, and this unit is beyond repair due to the issue being traced to the main processor (computer chip). The chip is not able to be replaced on this module, as it is made into the circuit board assembly, so you would need to replace the unit to correct the issue. There is nothing that can be done to save this unit. It must be replaced.

We can provide a remanufactured replacement, programmed plug and play and with a lifetime warranty, at $699.00 (minus the repair cost), so we would need an additional $460. This would take a couple of business days, and it will come plug and play ready to go. Just install it. We can use the same card you used for the repair if you prefer. Would you like us to get that going for you?"

After days and weeks of calling and getting no answers, I made threats and lo and behold was told my part was shipped out already by Darryl. 5 days later I got my replacement part and my mechanic said it's a faulty module. I filled out multiple technical assistance forms and it said "Thanks for letting us know you having an issue. We apologize about the inconvenience this may have caused you. One of our skilled technicians will contact you back shortly." No phone call back, no email back and I am not surprised. I am going to file a complaint with every and all agencies to make sure that these vultures get what's coming for them. DO NOT BUY from Module Experts. Zero Stars. Date of experience: September 28, 2022.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 21, 2021

Sent in a bcm to be repaired. Was told after 2 weeks that it couldn't be repaired and needed to pay another $226. For a plug and play bcm. Took another week to get it. Out it in and didn't work. Had to send back and they sent the other one and this time it should have been programmed. Installed and still didn't work. The company don't call anyone back and can never get a hold of a manager. After the 3hrs time and asking for the owner and manager called. Was told they didn't know for the last month the programming system was down. So sent the bcm back to them and was told I would get a credit back.

It took almost 2 weeks calling every day to get credit. And they won't credit it all back. Also took the car to the dealer and found there was not 1 problem with the bcm that they said couldn't be fixed. This place is a joke. They shouldn't be even open, they are so bad. The whole time over 8 weeks the car wasn't able to drive. Since they has the control module. Save yourself the hassle, do not buy any from them.

8 people found this review helpful

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 6, 2021

    I sent a module that was probably good to have them look at a charging issue. They said unrepairable, even though it was probably fine. Paid the extra to get a new one sent back. Still have same charging issue, so either module is bad, or nothing was wrong in first place. Can't talk to any techs, sales guy won't return emails, completely disappointed and wish I had seen this earlier.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 21, 2021

    I had a 2005 BMW 325xi ECU with a bad ignition coil driver, I called module expert and they said it would be only $253.41. 3 days later a guy named Chris calls me to tell me the ECU can't be repaired because it had a p0604 internal prom code. I told him it there was no way because I scanned the whole vehicle before I sent him the ECU and there was only one code for misfire on one cylinder. He said I couldn't see it because I didn't have BMW OE scanner. I told him he was wrong because even with a cheap scanner I would have see it. Anyway I was at their mercy and ended up paying $897.34 for an used module. And they didn't even sent me the "Old/un-repairable module". We lose trust on people and companies like the mentioned is to blame. Rip offs. Do yourself a favor a research before sending any module to any ECM repair company.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Dec. 15, 2020

    This company is a sham! We sent a module out to be repaired. We were told that the module cannot be repaired and it needs to be replaced. Seems now this is their agenda. Get you to pay for the rebuild, tell you it can be repaired then sell you a "remanufactured module". It's the same story you've read from others who have done business with this company. The module we received is nonfunctional. Before we had no tach. Now it's a completely different issue with a no start due to loss of spark. When you try to call or email there is virtually NO COMMUNICATION!! It's a money hustle. This company is bad business. DO NOT SUPPORT THEM!!! Save your time and frustration. Go elsewhere!!!

    14 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Nov. 24, 2020

    I had a persistent multi-cylinder misfire in my 2004 Honda Pilot; it was drivable, but would not pass emissions test. In May, 2020, I purchased an ECM ($38.65), diagnostics ($99), service charge ($10.40) and shipping ($20) from Module Experts. I shipped them my ECM, along with a detailed description of the symptoms. A week or so after they go it, they sent an e-mail saying the ECM wasn't repairable and I could buy a 'reman' ECM for $500. Despite bad reviews, I agreed.

    They sent the original ECM back and the 'reman' ECM. I put the original ECM back in the vehicle and drove to a dealer for them to install ($95) the 'reman' ECM, per Module Experts requirements to maintain the warranty. After installing the 'reman' ECM, the vehicle had the exact same persistent multi-cylinder misfire. I had already paid about $1300 to my local mechanic to fix this and other things; my wife had had enough. We sold the Pilot as is. The new owner got a valve adjustment and it now runs fine. The new owner has a 'reman' ECM installed and the old one. I suspect they are both just fine.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 26, 2020

    Save your time, effort and money. Go somewhere else and avoid the verbal abuse. Order #**. On 8/7/2020 I shipped Modular Experts/Nationwide Parts Distributor a PCM (Programable Control Module) for diagnostics and paid $191.91. On 8/19/20 I was notified that the PCM was not repairable and that I could purchase a reconditioned one for an additional $600.92 which I immediately paid over the phone by C.C. On 8/25/20 I spoke with Tristan and advised him that this truck had a performance chip (Banks) and that if I removed the protective tamper tape I would ruin any warranty. He advised me to return the PCM with the performance chip and pay an additional $150.00 and they would install the performance chip and honor the warranty. Some time later, I received the PCM and the mechanic installed it. However, The truck ran sluggish. Upon further inspection, the performance chip was not installed by Modular Experts/Nationwide Parts Distributor.

    On 10/5/20 I spoke with Darryl who advised me to ship the PCM back and they would install the chip and ship it back. Today it's 10/26 and I keep getting the runaround. I was just told by Stacy that my account was locked out and that no information is available. She will forward my concerns to management but could not tell me how long I should wait for a response or if there would be any follow-up. I put a claim on my Amex for $600.00 and now they won't talk to me! Now I am out almost $1000.00 dollars and they have my $600.00 performance chip!

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Aug. 17, 2020

    I'm embarrassed to say I even used these people. I don't know why I didn't peruse the google reviews beforehand, but OH. MY. HECK. Every bad thing you read is more than true. These people will pull the bait and switch (which is entirely illegal...and yes, I've reported them to multiple entities... Hopefully they'll shut this place down). My car's ECU is in worse shape than when I sent it in. They ruined it and then tried to tell me it was non-repairable with their so call "lifetime warranty". They then tried to say my only option besides paying thousands at a dealership for a new ECU was to pay them $1400!!! I'm not sure why they decided to more than double what they try to scam out of everyone else with me, maybe because I have the word Doctor in front of my name? Who knows?

    When I politely declined and said I would like a second opinion, Adam was very rude and basically told me "good luck with your busted unit". They will not answer phones, will not return calls, and you can barely get the overly rude receptionist to answer a phone. I just got my unit back today, they basically did nothing and charged me for it. I have filed with my credit card company, so at least I fully expect a refund, because it's not coming from Adam or his "lifetime warranty". PLEASE DO NOT USE THIS COMPANY...

    12 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: June 26, 2020

    This company is a rip off. They take your credit card information, then email you the receipt, when talking to Mark he never told me they might not be able to repair my module, then when they sent the receipt via the email, it stated the repair cost was 38 dollars and a nonrefundable charge of 125 if they couldn’t repair it, after waiting a week I started reading all the negative comments, they were all pretty much the same, except some got took for more than me 210.00.

    After me calling to check on my module, Mark said they were working on it right then, he called me back saying it was nonrepairable of course, but they had one that they would sell me for six hundred dollars, less the 125.00 the old bait and switch scam, I’ve reported them to the state Atty General's office, the BBB of Jacksonville Fla, and the Vietnam Veterans of America, read all the comments about this company, they also use other names besides Module Experts, Nationalparts and ASE, THEY ARE A BOGUS COMPANY read all comments on all three companies, I SHOULD HAVE,

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 26, 2020

    Updated on 02/03/2020: Got a email to call this company about the part. They have decided that I must send them back the part they sent me the last time. They were sent the module that did not work back and told to repair or send my module back with a refund. They sent back a module that said NON REPAIRABLE. They now want the module they sent me back to get a refund! They would then have two (2) cores and I would have to pay the company I ordered a working module from $240.00 for a core. That is right they would have two modules that they say are not repairable and I would have to pay the money for the core at the second company. This is not a company you want to deal with. Buyer Beware.

    Original review: 10/17/2019 sent ABS Module in for repair. As seem to be a common complaint after reading reviews told it could not be repaired and would cost this much to buy a rebuilt one. Paid the price and got the module from what appeared to be a different company in a different state. NATIONWIDE PARTS DISTRIBUTORS USE SEVERAL DIFFERENT NAMES. This part did not work from the beginning and the only way you could MAYBE take to a tech is by calling your sales person. Even after two calls to sales the tech would not call back.

    Took to FORD and had to pay them to put in writing that the module was bad. Gave the company the option of repair (LIFETIME WARRANTY) or return the old module and refund the money paid. It took ONE WEEK to return a old module but I still have not received a call back or email with response about the refund. P.S. Ford also says this is plug and play module, You would think that a company that repaired these as a business and required you to give them the VIN number would know this and not try to use the excuse that it it might need to be programmed for it to work.

    9 people found this review helpful
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