NationWide Parts Distributors

DO NOT BUY from Module Experts. Zero Stars. Module experts is a scam. They prey on innocent people who need to save money on auto repairs and all they do is rip people off. DO NOT BUY from this company. I was told September 29, 2022 originally that it would cost me $253.99 by Adam.E, not surprised they don't use their last names. After 1 week of calling and emailing for an update Adam .E sent me an email stating the following;

Sent in a bcm to be repaired. Was told after 2 weeks that it couldn't be repaired and needed to pay another $226. For a plug and play bcm. Took another week to get it. Out it in and didn't work. Had to send back and they sent the other one and this time it should have been programmed. Installed and still didn't work. The company don't call anyone back and can never get a hold of a manager. After the 3hrs time and asking for the owner and manager called. Was told they didn't know for the last month the programming system was down. So sent the bcm back to them and was told I would get a credit back.

I sent a module that was probably good to have them look at a charging issue. They said unrepairable, even though it was probably fine. Paid the extra to get a new one sent back. Still have same charging issue, so either module is bad, or nothing was wrong in first place. Can't talk to any techs, sales guy won't return emails, completely disappointed and wish I had seen this earlier.

I had a 2005 BMW 325xi ECU with a bad ignition coil driver, I called module expert and they said it would be only $253.41. 3 days later a guy named Chris calls me to tell me the ECU can't be repaired because it had a p0604 internal prom code. I told him it there was no way because I scanned the whole vehicle before I sent him the ECU and there was only one code for misfire on one cylinder. He said I couldn't see it because I didn't have BMW OE scanner. I told him he was wrong because even with a cheap scanner I would have see it. Anyway I was at their mercy and ended up paying $897.34 for an used module. And they didn't even sent me the "Old/un-repairable module". We lose trust on people and companies like the mentioned is to blame. Rip offs. Do yourself a favor a research before sending any module to any ECM repair company.

This company is a sham! We sent a module out to be repaired. We were told that the module cannot be repaired and it needs to be replaced. Seems now this is their agenda. Get you to pay for the rebuild, tell you it can be repaired then sell you a "remanufactured module". It's the same story you've read from others who have done business with this company. The module we received is nonfunctional. Before we had no tach. Now it's a completely different issue with a no start due to loss of spark. When you try to call or email there is virtually NO COMMUNICATION!! It's a money hustle. This company is bad business. DO NOT SUPPORT THEM!!! Save your time and frustration. Go elsewhere!!!

I had a persistent multi-cylinder misfire in my 2004 Honda Pilot; it was drivable, but would not pass emissions test. In May, 2020, I purchased an ECM ($38.65), diagnostics ($99), service charge ($10.40) and shipping ($20) from Module Experts. I shipped them my ECM, along with a detailed description of the symptoms. A week or so after they go it, they sent an e-mail saying the ECM wasn't repairable and I could buy a 'reman' ECM for $500. Despite bad reviews, I agreed.

Save your time, effort and money. Go somewhere else and avoid the verbal abuse. Order #**. On 8/7/2020 I shipped Modular Experts/Nationwide Parts Distributor a PCM (Programable Control Module) for diagnostics and paid $191.91. On 8/19/20 I was notified that the PCM was not repairable and that I could purchase a reconditioned one for an additional $600.92 which I immediately paid over the phone by C.C. On 8/25/20 I spoke with Tristan and advised him that this truck had a performance chip (Banks) and that if I removed the protective tamper tape I would ruin any warranty. He advised me to return the PCM with the performance chip and pay an additional $150.00 and they would install the performance chip and honor the warranty. Some time later, I received the PCM and the mechanic installed it. However, The truck ran sluggish. Upon further inspection, the performance chip was not installed by Modular Experts/Nationwide Parts Distributor.

I'm embarrassed to say I even used these people. I don't know why I didn't peruse the google reviews beforehand, but OH. MY. HECK. Every bad thing you read is more than true. These people will pull the bait and switch (which is entirely illegal...and yes, I've reported them to multiple entities... Hopefully they'll shut this place down). My car's ECU is in worse shape than when I sent it in. They ruined it and then tried to tell me it was non-repairable with their so call "lifetime warranty". They then tried to say my only option besides paying thousands at a dealership for a new ECU was to pay them $1400!!! I'm not sure why they decided to more than double what they try to scam out of everyone else with me, maybe because I have the word Doctor in front of my name? Who knows?

This company is a rip off. They take your credit card information, then email you the receipt, when talking to Mark he never told me they might not be able to repair my module, then when they sent the receipt via the email, it stated the repair cost was 38 dollars and a nonrefundable charge of 125 if they couldn’t repair it, after waiting a week I started reading all the negative comments, they were all pretty much the same, except some got took for more than me 210.00.

Updated on 02/03/2020: Got a email to call this company about the part. They have decided that I must send them back the part they sent me the last time. They were sent the module that did not work back and told to repair or send my module back with a refund. They sent back a module that said NON REPAIRABLE. They now want the module they sent me back to get a refund! They would then have two (2) cores and I would have to pay the company I ordered a working module from $240.00 for a core. That is right they would have two modules that they say are not repairable and I would have to pay the money for the core at the second company. This is not a company you want to deal with. Buyer Beware.