Auto Expo Reviews

Great Neck, NY

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About Auto Expo

Auto Expo sells pre-owned vehicles of all makes and models and focuses on providing excellent customer service. The company was established in 1999.

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Auto Expo Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceTechPunctuality & SpeedMaintenanceStaffBillingRatesTimeliness

    Reviewed April 22, 2026

    I purchased a Porsche Cayenne 2020 last month March 2020. When I purchased the vehicle the brake lights were on. The told me they fixed the brakes, it would take some time for the lights to go off after driving 2 weeks. After coming back in the rain, and requesting another vehicle. Steven ( general Mgr) stated they would fix them now, to take it to their service center. Brakes was done 3 days later after making an appt. Receipt stated the sensors and brakes were done. 3 weeks later the car cut off, all of the sensors on the dashboard display multiple issues, brakes, sensor, system failure, Engine run req for electricity, vehicle electrical system error, electric parking brake error.

    State Farm started the vehicle and it cut off after 15 mins. Car went dead, towed the car to their shop. Send a detail email to Steven, (general mgr) no response, no call . After 3 days their mechanic called and stated the vehicle was ready. After a long, long detailed email you think they would call after my concern. Not offering an Uber, or a loaner at all. Even after mentioning i was out of work for 4 days.

    The interest was supposed to be 18%. They changed the paperwork, then it's 24% percent. They gaslight you so much. What dealer draws up paperwork for you to sign, without going over what you monthly payment would be. No even the total amount financed?? Professional con artists. Even after asking them to do a full diagnostic at at Porsche dealer no response. So I guess the Porsche will sit there until my lawyer contacts them!

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    Customer ServiceStaff

    Reviewed April 21, 2026

    Very unprofessional, I inquired about a Mercedes Benz letting the lady know that I am 9 months pregnant from Upstate New York 5 hours away and I wanted to negotiate a cash deal on purchasing the truck with cash. She would not give me any negotiation unless I can there which is crazy as I'm driving hours away at 9 months pregnant with no reassurance that they will take my offer. Very nasty attitude and very inconsiderate of people's time that are serious about purchasing immediately with cash. Never again.

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      StaffHonesty & Transparency

      Reviewed Jan. 15, 2026

      I had an amazing experience at the Auto Expo dealership. Jonathan went above and beyond to get me an incredible deal and made the entire process smooth and enjoyable. His honesty, professionalism, and dedication truly stood out. I’m so happy with my purchase — Jonathan will be my car dealer forever! Highly recommend him to anyone looking for a vehicle and a great experience.

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      PricePunctuality & Speed

      Reviewed Dec. 27, 2025

      Bought a used 2023 Infinity - still under warranty- the engine needs to be rebuilt 3 months later - horrific experience. Hopefully Nissan will honor the warranty- if not I’m going with the lemon law. Cost to repair is 24k.

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      Customer ServiceCoverageSales & MarketingPriceRates

      Reviewed Dec. 27, 2025

      Found a car they advertised online. Good price. Called to get a out of the door price, but was told that I have to stop by to get it. Manager refused to talk to me whatsoever. I wonder what they are hiding? Probably unreasonably high fees that would cover their "click-bait" tricks? I would stay away from them.

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      Customer ServiceTechSales & MarketingPricePunctuality & SpeedRatesValue

      Reviewed May 25, 2025

      These guys are the classic bait and switch. I discussed buying the car with them over the phone, set up a time to come and visit, discuss the vehicle and set an appointment with someone to do the used-car inspection. Once we got there, they said that taking the car for an inspection was not something that they allowed… Even though every other car dealer does. When we got to discussing the price, I simply said that I would take the price listed on the Internet and not negotiate as I thought it was a good value and we had already spoken to Price on the phone. The manager came out to explain that that was only a financing price, and that you would have to pay the large interest rate demanded by their financing program if you wanted that price. I said I’d pay in cash and take that price and he said that was not possible. We closed up shop and easily identified that these guys are The least trustworthy dealership I’ve ever been at.

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      Sales & MarketingPunctuality & SpeedMaintenanceStaffLoan Process

      Reviewed May 5, 2025

      Just to you understand better about my review. *0/5 Stars - AUTOEXPO STORE: A MASTERCLASS IN DECEPTION AND DISRESPECT*. I'm still fuming as I write this review about the absolute travesty that was my experience at Auto Expo Store. These people are experts in manipulation, and I'm not sure what's more shocking - their audacity or their complete lack of empathy.

      *4-Hour Drive for Nothing*: They lured me in with promises of a great deal, knowing I'd have to drive 4 hours from Boston to NY. And for what? To waste my time and disrespect me? They knew the entire history of my trade-in, and yet they still wasted my time with false promises. *Lowball Trade-In Offer*: After driving all the way to NY, they lowballed me on my trade-in. The sales rep was condescending and unprofessional, making me feel like I was stupid for even thinking I could get a fair deal.

      *Finance Team: A Joke*: The finance team was a joke. They acted like they were doing me a favor by giving me a loan, but really, they were just trying to make a quick buck off me. Their "professional" demeanor was just a facade for their complete lack of integrity. *Disrespect and Belittling*: The way they spoke to me was appalling. They talked down to me, belittled my opinions, and made me feel like I was worthless. It was like they were trying to break me, not sell me a car.

      *Embarrassing Experience*: I'm still embarrassed about the way I was treated. The whole experience was a masterclass in how to take advantage of someone's trust. Autoexpo Store, you've lost a customer, and you'll be lucky if I don't share my experience with everyone I know. *FINAL WARNING*: If you value your sanity and your wallet, stay away from Autoexpo Store. They're not in the business of selling cars; they're in the business of taking advantage of people. Don't make the same mistake I did. *NEVER GO TO AUTOEXPO STORE*.

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      PricePunctuality & SpeedStaffRatesTransparency

      Reviewed April 8, 2025

      Showed me the car. We sat down to discuss, car goes up in price by $7000 with added non sense. Drove 1 hour in rain and traffic to get to them. Never stepping my foot in a privately owned dealership again. You will end up paying same if not more compared reputable actual company showroom for a certified preowned but at least you will have a peace of mind. Also they messaged me when am I coming as car was waiting for me in the lot and how much they had to struggle to get it from a different lot which is half hour away. I get there and there was no car they made me wait 45 mins. While they got the car. I'm scarred forever with this ancient old practices of fooling the customer. No wonder new more advanced companies with transparent practices are taking over. Guys pls be genuine in life no one wants to work this way. I really don't understand how they have the good reviews if this is their general practice.

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      Customer ServiceStaffTimeliness

      Reviewed Nov. 22, 2021

      BUYER BEWARE!!!! We purchased a car from them online. They were great up to the point the car arrived. I got in, started it and it said, "This vehicle has been in a wreck. Would you like to call for help." On the odometer and damage statement which they signed and sent to us they clearly checked the box that states the vehicle has not been wrecked, destroyed, etc... Pulled the Carfax. Sure enough vehicle was wrecked. Tried to contact them. No response. Litigation is in process.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & PayoutsBillingRatesHonesty & Transparency

      Reviewed March 9, 2021

      3/6/2021- I found a Maserati Quattroporte 2017 on their website, I inquired about the vehicle and was told they had it in stock and was asked when can I come in. I explained to them that I live 2 hours away so I wanted to submit a credit application before I make the drive to see the car. Angella and Sophia claimed that they did run my credit and that when I can come in? I asked her over the phone what would the APR be and the amount I would need down? They told me that they would work out the down payment and that they couldn't really talk numbers over the phone. So I went in on Sunday with my bf to see the vehicle.

      We get there and waited 30 minutes to be seen even though I had an appt and was harassed the entire time before getting there about keeping my appt. So we finally sit down to talk to Max, who proceeded to explain that he doesn't know why they would say that because in fact, my credit wasn't ran. Which now I'm pissed because I came in with the intention of looking at the vehicle and if the numbers make sense driving the car back. So anyway, we go take a look at the car while they work numbers.

      I come back and Max says that only one bank responded and that they want $13k down and apr would be 22%. So I'm like, "What? But okay, let me see the Carfax for the car." He replied with, "Okay I can get that for you," but never gave it to me, kept brushing it off. So he's like, "So we ready to do this?" I'm like, "Give me a printout with the numbers that the bank is asking for.." He tell me, "Oh I can't give you that. The finance manager has it." Mind you I literally can see the managers office from my seat. So if you're trying to sell a car, walk over and ask him for the paperwork and Carfax.

      So we sat there from 10 am to 2pm. Then he tries to sell me a Maserati Gibbli that a guy was there to pick up, he already had paid for. They are scammers and liars.. They bring you there under the assumption that you are approved and it's a lie. Then you get there and they try to sell you a car with crazy down payments and interest rates. Then don't want to provide anything in writing. The car looked like it wasn't moved for months, dirty and dusty. And no test drive. Thank God I walked out of there and didn't purchase the car or got scammed.

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      Auto Expo Company Information

      Company Name:
      Auto Expo
      Address:
      46 Northern Blvd
      City:
      Great Neck
      State/Province:
      NY
      Postal Code:
      11021
      Country:
      United States
      Website:
      www.autoexpo4.com