Auto Expo Reviews

I purchased a Porsche Cayenne 2020 last month March 2020. When I purchased the vehicle the brake lights were on. The told me they fixed the brakes, it would take some time for the lights to go off after driving 2 weeks. After coming back in the rain, and requesting another vehicle. Steven ( general Mgr) stated they would fix them now, to take it to their service center. Brakes was done 3 days later after making an appt. Receipt stated the sensors and brakes were done. 3 weeks later the car cut off, all of the sensors on the dashboard display multiple issues, brakes, sensor, system failure, Engine run req for electricity, vehicle electrical system error, electric parking brake error.

Very unprofessional, I inquired about a Mercedes Benz letting the lady know that I am 9 months pregnant from Upstate New York 5 hours away and I wanted to negotiate a cash deal on purchasing the truck with cash. She would not give me any negotiation unless I can there which is crazy as I'm driving hours away at 9 months pregnant with no reassurance that they will take my offer. Very nasty attitude and very inconsiderate of people's time that are serious about purchasing immediately with cash. Never again.

I had an amazing experience at the Auto Expo dealership. Jonathan went above and beyond to get me an incredible deal and made the entire process smooth and enjoyable. His honesty, professionalism, and dedication truly stood out. I’m so happy with my purchase — Jonathan will be my car dealer forever! Highly recommend him to anyone looking for a vehicle and a great experience.

Bought a used 2023 Infinity - still under warranty- the engine needs to be rebuilt 3 months later - horrific experience. Hopefully Nissan will honor the warranty- if not I’m going with the lemon law. Cost to repair is 24k.

Found a car they advertised online. Good price. Called to get a out of the door price, but was told that I have to stop by to get it. Manager refused to talk to me whatsoever. I wonder what they are hiding? Probably unreasonably high fees that would cover their "click-bait" tricks? I would stay away from them.

These guys are the classic bait and switch. I discussed buying the car with them over the phone, set up a time to come and visit, discuss the vehicle and set an appointment with someone to do the used-car inspection. Once we got there, they said that taking the car for an inspection was not something that they allowed… Even though every other car dealer does. When we got to discussing the price, I simply said that I would take the price listed on the Internet and not negotiate as I thought it was a good value and we had already spoken to Price on the phone. The manager came out to explain that that was only a financing price, and that you would have to pay the large interest rate demanded by their financing program if you wanted that price. I said I’d pay in cash and take that price and he said that was not possible. We closed up shop and easily identified that these guys are The least trustworthy dealership I’ve ever been at.

Just to you understand better about my review. *0/5 Stars - AUTOEXPO STORE: A MASTERCLASS IN DECEPTION AND DISRESPECT*. I'm still fuming as I write this review about the absolute travesty that was my experience at Auto Expo Store. These people are experts in manipulation, and I'm not sure what's more shocking - their audacity or their complete lack of empathy.

Showed me the car. We sat down to discuss, car goes up in price by $7000 with added non sense. Drove 1 hour in rain and traffic to get to them. Never stepping my foot in a privately owned dealership again. You will end up paying same if not more compared reputable actual company showroom for a certified preowned but at least you will have a peace of mind. Also they messaged me when am I coming as car was waiting for me in the lot and how much they had to struggle to get it from a different lot which is half hour away. I get there and there was no car they made me wait 45 mins. While they got the car. I'm scarred forever with this ancient old practices of fooling the customer. No wonder new more advanced companies with transparent practices are taking over. Guys pls be genuine in life no one wants to work this way. I really don't understand how they have the good reviews if this is their general practice.

BUYER BEWARE!!!! We purchased a car from them online. They were great up to the point the car arrived. I got in, started it and it said, "This vehicle has been in a wreck. Would you like to call for help." On the odometer and damage statement which they signed and sent to us they clearly checked the box that states the vehicle has not been wrecked, destroyed, etc... Pulled the Carfax. Sure enough vehicle was wrecked. Tried to contact them. No response. Litigation is in process.

3/6/2021- I found a Maserati Quattroporte 2017 on their website, I inquired about the vehicle and was told they had it in stock and was asked when can I come in. I explained to them that I live 2 hours away so I wanted to submit a credit application before I make the drive to see the car. Angella and Sophia claimed that they did run my credit and that when I can come in? I asked her over the phone what would the APR be and the amount I would need down? They told me that they would work out the down payment and that they couldn't really talk numbers over the phone. So I went in on Sunday with my bf to see the vehicle.