Nova Warranty Reviews

Nova Warranty made the whole process quick and easy. Katie was extremely helpful throughout the claim process and kept everything smooth from start to finish. Great customer service, fast responses, and an overall great experience!

I have been a customer with Nova Warranty for almost 2 years. Steve ** was very professional and processed my claim with in hours for approval. I highly recommend Nova Warranty.

Just spoke to "Joe" at Nova. I am doing a little comparative shopping as yesterday I had an ugly experience with my current extended warranty provider, CarShield. Been a customer of theirs for three years (since the mfg's warranty ended) and only a single claim involving a flat tire. I called to see if CarShield would provide rental assistance for a recall that could take "a couple of days" and WOW were they ever difficult. In the end Jeep/Chrysler is paying the rental, but I was disappointed at how nasty CarShield's personnel were. Sadly, for comparable coverage, Nova's monthly fee is even higher than CarShield's! However, for sure, "Joe" was very pleasant and patient. Kerry 3/26/26

I was searching online for the best extended warranty company when I came across Nova Warranty—and I’m really glad I did. I spoke with Kevin **, who was incredibly friendly, knowledgeable, and took the time to walk me through all my options. Since I was looking for coverage for my Bentley, most companies wouldn’t even provide a quote. Nova, however, specializes in high-end and supercars, which made a huge difference. Not only did they offer the most comprehensive coverage, but their pricing was also better than what the dealership quoted me. I ended up purchasing a 5-year plan and feel very confident in my decision. Big thanks again to Kevin ** for making the process smooth and stress-free!

The process from initial inquiry to policy purchase was seamless! Kevin was very responsive and made sure I got answers to all of my questions before I signed up, even checking for extra discounts for things like military service and first responders. Truly "white glove" service so far!

Listen, Kevin ** was a perfect Customer service representative for me obtaining a warranty, he was very informative and took his time to explain every detail of this policy to me. It is greatly appreciated that you have such a personal person working with your company.

Kevin was very knowledgeable and easy to talk to. We had several discussions and was always available or would call back in a short time. Kevin discussed the different policies and the possible discounts I could get. He answered all my questions and any of my concerns.

I would like to thank Nick for his patience, follow up and guiding me through my buying experience with Nova having just purchased my warranty today. I will post more reviews after using their service.

Mary ** and Nova Warranty are awesome!! I was skeptical about buying an extended warranty for a 2013 Lincoln Navigator with 96,000 miles on it so I did my research. I spoke with Mary during this process and she assured me that Nova was better than most. Seven months later I have had my first repair done under the warranty, ABS module replaced at Parks Lincoln dealer where we have serviced the vehicle for the past 11 years. Nova paid the entire cost plus the rental car during the repair. Mary provided her phone number at inception of the policy and suggested we call her directly if we ever have a claim. I gave this information to the Lincoln service manager when I brought the vehicle in.

Katie ** is awesome, she was such great help! Nova warranty has been every bit of worth it. I would one hundred percent recommend this warranty company to family/friends. Thanks again, Katie, & thank you, Nova!