olive Reviews

Inconsistent Coverage and Strict Contract Loopholes. I’ve had a frustrating experience with this provider regarding a recurring issue with my car's active grill shutter. While my first claim was honored, subsequent claims for the exact same part were denied, costing me $3,200 out of pocket. The deciding factor? The use of the word "corrosion" in the mechanic's report. While technically "in the contract," they use this specific terminology as an instant-denial trigger. Potential customers should be aware that even if a part fails, the slightest mention of environmental wear will result in a rejected claim.

The absolute worst. No one made it clear that the policy needed to be mentioned right away before the work was performed and now they won't let me submit my claim for any reimbursement at all. So now I'm paying a monthly payment yet still eating the cost of $720 of work done that is absolutely covered under my policy. Not helpful and not clear on the process.

I recently signed up for mechanical breakdown coverage with Olive, and the experience has been great so far. What stood out to me right away was how clear and transparent everything is. The terms are easy to understand, with no hidden surprises — you know exactly what you're paying for and what’s included. I really appreciated the ability to customize the plan to fit my needs. You can choose your deductible and coverage level, which helps avoid paying for anything unnecessary. Another big plus is that the rate stays locked in for three years — that kind of stability is rare and definitely reassuring. The sign-up process took just a few minutes, and the coverage kicked in the very next day. No waiting period, no hassle, no endless checks. Super convenient. I also like that the plan can be canceled or even transferred to another owner without any fees. That flexibility is something I value a lot.

What a terrific company. Highly rated on the BBB. In California if you are in search of an extended warranty for your car, you must buy a mechanical breakdown insurance policy if using a third party. Vehicle protection plans can only be sold by dealers. After researching the MBI companies that are available in California, it became evident that Olive is the best and most reasonable on the market, with great coverage options. I dealt with Daniel, Lina and Ava and they were all spectacular in representing Olive and providing the necessary information with stellar customer service. Highly recommended.

Highly recommended by Crevier BMW for my Z4. There have been some mechanical issues that were quickly resolved. No problem with Olive warranty program. The key to car care is follow all recommended maintenance and to stay with one service agent and one dealership. Good effective maintenance precludes issues and increases life of vehicle. My Honda Pilot factory warranty just expired and now I am considering Olive for my extended warranty.

This warranty has been a terrible investment. I bought a 3 year warranty for my wife's 2018 pilot and it's never been used, but I tried to use it for what the Honda dealership said was a torn boot on both sides of the front axel. Well first it was hard to get the right person on the phone and then they said that they needed a third party to come out and take pictures for a $900.00 job, which I would be paying $250 of it for the deductible. Well they couldn't tell when he would be there and it could take up to 72 hours before they get out, well 72 hours roll by and no inspector, meanwhile I rented a car for 3 days for nothing. I would never recommend Olive car warranty for a tricycle. They call me and had the nerve to ask if I wanted to extend my warranty, what a joke.

I contacted Olive about a policy for my 2018 Jeep Grand Cherokee with 99000 miles on it. It had factory warranty until a week ago and never any major issues. Even though it met the requirements stated on the website and I live in a good zip code, they refused to even provide a quote. Really a waste of time.

Purchased warranty from Olive for a 2019 Chevrolet 1500 pickup. Within a few months of purchase started hearing a noise while driving. I thought it was possibly the tires. Purchased and installed a set of tires. Test drove the truck and still the same noise. At this point stopped driving the truck. After making an appointment with a Chevy dealership. I hauled (not drove) this truck to a dealer. The dealer filed a claim to repair the transmission. Olive denied my claim. The reason they gave me was due to the new tires. I explained that the tires were just installed and were clearly brand new. I also explained that that the noise was heard prior to the new tire install. I even sent receipts proving everything I was claiming and Olive still denied. This company will deny your claim for any excuse they can make up. BTW I have other trucks with extended warranties. I've never had this problem with them.

This company is awful and should not be open. They took my money and then told me, that in order to get my refund, I would need to package and send the engine back and pay my mechanic to take it out. That's another $1,200.00 dollars. This is after I had already paid to have it installed. Refused to call me back timely and always had to refer to their warehouse. The better business bureau will hear about them. They said the engine was tested 16 times. That's not true. My engine was spewing oil everywhere and it had been tampered with. These are criminals, and I am out of over $2,000.00 with no working engine.

There are no one star reviews for this scam? Seriously? This "warranty" service needs one thing..a class action lawsuit. Every claim that I can dig up regarding them (my own experience as well) involves a denial due to "pre existing" conditions.. although I was never told what that "condition" was. Their online A+ "reviews" all rave about how easy it is to obtain a policy. Who writes a review about that? Where are the reviews about actually filing a claim and receiving repairs? Something here is very wrong.

So, after looking at different companies for months, I chose Olive. The premium, which I thought was ridiculously high, was still ok considering the "alleged" plethora of things covered. They also advertise "Pay today, Covered tomorrow". Yeah, what a lie. So I decided to jump the gun since I'd been looking for awhile and my car was approaching 100,00 miles even though it's been worry-free from day one, had always run like a dream. Pulled the trigger, and as it turns out, 3 days later, after an hour of shuddering and jerking, my CVT left me stranded on the side of the road. Dead, no forward, no reverse, no movement. For anyone that knows, this is a death sign for a CVT, especially Nissan. Had it towed to the local dealer where the car was purchased. After their inspection and diagnostic runs, it threw the CVT failure code, along with the MIL on.

Had an excellent experience. Olive is one of the best-rated warranty companies. The representative was knowledgeable and got me set up in minutes. The price is good for the quality of the coverage. It's the same as a new car warranty.

Extremely professional, honest and delivered. When you are looking to buy a car, one of the most important things to do is research the warranty. It is the best one and I would suggest you to visit there.

Updated on 05/22/2024: This has not been resolved. They still don't call back and why should they? THEY TOOK MY MONEY.

I had a decrease in my household income at that time and my coverage cancel. And my income returned back to normal and I wanted to start my coverage with olive again but, two representatives stated that I’m not allowed to add coverage on the vehicle again. They never told me about that hidden clause in the contract. Now that really sucks. I will not be telling anyone about signing up with olive.

I was looking for a bumper-to-bumper coverage and the coverage I was presented with was what I asked for. I bought it on the internet and it was easy. I've recommended Olive to other people.

Leah, the lady from olive, called me right away and she was really awesome. She sent everything and walked me through how to do everything. She made sure that I understood what I was getting myself into and she broke down each of their packages and what it would pertain to my car in terms of services. She let me ask questions about what was covered, so it would help me not to pick the wrong one. She answered all the questions that I had that I signed up the next day pretty much just on that conversation. We were on the phone for 45 minutes. She was very cordial in the way that she brought things up to me and she didn't make me feel stupid.

olive covers air conditioning. I recommended it to my grandson. He has a car that he bought second hand. He put over $2,000 of work into it.

I had a problem and when I called, they said I have to call during their business hours. I called when they were supposed to be open but they weren't. I see that's a pattern with them. I was not able to make the claim and I had a serious car issue. They do not keep the office hours that they say they have.

The person I talked to from Olive was very informative and personable. The price is good for the quality of the coverage. It's the same as a new car warranty with $100 deductible but at the price that they offered that, it was a bargain compared to the other warranties that I looked at.