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olive is a consumer-informed mechanical breakdown coverage provider that seeks to offer a high-quality product at the right time in a transparent manner. Plan holders can cancel at any time or transfer the plan to a new buyer without a transfer fee. olive’s customers are in the driver’s seat when it comes to purchasing options and plan choices, and all rates are locked in for three years. Once you choose your deductible and coverage level, coverage begins the next day with no waiting period. olive is the official auto mechanical breakdown coverage partner of the NHL.
Pros & Cons
- Quote and buy online 24/7
- No robocalls ever
- No waiting period or inspection
- Preexisting conditions not covered
- Vehicle must be 10 years or newer
- Doesn’t cover some performance vehicles
olive provides multiple solutions to cover your vehicle. olive has three plan levels with three deductibles available to purchase 100% online or over the phone. Your vehicle must meet age and mileage restrictions.
Top olive Reviews
Their rep was very knowledgeable and he was able to answer the questions that I needed answered very clearly. With the extended warranty, I have a whole lot of security driving. I...Read full review
We all need extended warranties on our vehicles especially with this pandemic going on. I highly recommend Olive. The coverage did meet my needs. It's understandable for the maint...Read full review
What is olive?
olive offers auto warranty solutions in the form of vehicle service contracts and mechanical breakdown insurance. olive covers cars traveling in the U.S. or Canada, but the vehicle must be registered in the United States. Personalized plan options ensure drivers only pay for what they need. Unlike some of its competitors, olive has no waiting period and does not require any vehicle inspections.
How does olive work?
olive gives you complete control when it comes to receiving quotes and purchasing plans. The company’s online quote tool is available 24/7, allowing customers to buy online at any time. If you prefer to call them, their coverage advocates can help secure coverage.
olive has three plans and three deductibles to choose from, giving you nine options to purchase. Once you select a plan, the rate is locked in and will not change for a three-year term, and you can cancel anytime. When a repair is needed, take your vehicle to an ASE-certified center or dealership of your choice and call to file a claim. You’ll pay your deductible and any non-covered items, and olive pays for the rest.
olive’s pricing varies based on the year, make, model, mileage and location of the vehicle. An average olive plan ranges between $25 and $80 each month. When selecting the olive plan that’s best for you, consider your deductible options. olive offers a choice of three plans and three deductibles. Always read the terms and conditions to understand exactly what is covered and any exclusions based on each plan.
Where is olive available?
Your car must be registered in the U.S. to receive a plan from olive, but the company covers cars that travel in the U.S. and Canada.
Does olive cover used cars?
Yes, olive covers used cars and requires no auto inspection.
Is olive’s coverage transferable?
Yes, olive’s coverage plans are transferable and can be canceled at any time.
Does olive let you customize its plans?
Yes, olive you can customize your coverage plan to meet the needs of your vehicle. You can also choose your deductible amount (options range from $100 to $500).
Is olive good?
olive strives to provide customers with a positive experience. It’s committed to not “nickel-and-diming” its customers and provides multiple plans to choose from. olive makes things convenient for customers by not requiring a vehicle inspection or waiting period when you sign up, and it lets you take your vehicle to any ASE-verified location or dealership instead of forcing you to choose from mechanics in a network.
olive video review
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olive is the best service and they offered coverage immediately. They have been very helpful for me when getting signed up. I wanted to change my policy at one time, and they were informative and helpful. The guy that helped me was very nice. I could always reach someone, get on the phone and talk to someone rather than just paying a bill. Once your warranty is out, you have some coverage over things that may happen with your car. I feel protected as far as my well-being and my car. The benefit is saving money and being able to know that you're taken care of if something does happen to your vehicle.
We are very happy to bring you the peace of mind coverage options you deserve, Tina! Thank you for this review and being part of the olive family.
Ctina with olive
I thought 500 was kind of high but after talking to the guy who worked for olive, he was really nice and I realized that life is just too expensive now. His name was Artie and he was really good at his job. He was the kind of dude you would want for your neighbor and I didn't mind kicking back with him and getting through the signup together.
I called one day to compare olive to other towing services like Triple A or Good Sam, and with olive, you get the minimum tow to the closest. I asked them if I drove four hours to the next state, planned on going back home, and the car broke down, would it get towed back home. They said no and that it would just go to the nearest mechanic shop. With Triple A, they tow you for 200 miles, then they tow you an additional 100 and another additional 100 and another additional 100. With Good Sam, you get unlimited towing with the roadside. So olive should put on their advertisements how much miles their towing thing is for. They should put a minimum amount there and it should be explained because someone could get confused. But other than that, it is what it is and I like what I got from them. They're great.
Nic, thank you for sharing your experience and for the towing recommendations. We sure appreciate your feedback and welcome you to the family!
Ctina with olive
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Olive is not going to pay for the costs or the repair for what they deem to be pre-existing conditions. I've only been with them a couple of months and I’m still learning. I made one claim and I was a little disappointed. I purchased the Olive auto warranty on the same day that I took the car to the dealership. However, the dealership had my vehicle abnormally long. They had it for nine days. They hadn't even looked at my vehicle because they were backed up. I didn't know what was wrong with my car because it doesn't tell you all that. Once they finally were able to tell me what the issues were with the vehicle and I called to file a claim, Olive said that they considered it a pre-existing condition before I had the policy, even though it didn't even get looked at till Day Eight to even tell me what was wrong with it that they weren't going to honor that.
It was a little tough pill to swallow knowing that it was an abnormal situation. I totally get it if it was one of those things where on the same day that I signed up for the service, they were able to tell me for sure what was wrong with it and then they started working on it. It just didn't matter. They didn't cover anything. I live on the West Coast and when I signed up with Olive, I didn't realize that they were on East Coast time. So, it might be a little bit more difficult to get in contact with somebody because this is probably close to them closing. It's a different situation and it’s hard. I'm trying to give Olive a little bit of a benefit of the doubt, but it hasn't been a great experience so far.
Ernesto, we are sorry to hear of your car's breakdown. However, per terms and conditions, we do not cover pre-existing conditions. The policy you purchased is for UNEXPECTED breakdowns, as you were planning to have your car repaired prior to purchasing the policy, that is pre-existing failure. If all conditions are repaired, you will be covered for anything NEW that happens.
Thank you for being part of the olive family and taking the time to share your experience with us.
Ctina with olive
I liked the service that I was given initially. It was better and a lot less badgering than some of the other guys that keep calling me over and over. The rep I spoke with on the phone was really good. She got me through the process of purchasing and helped me rationalize what would be the best coverage. One thing though is that I'm disappointed that one of my vehicles that were supposed to be covered didn't get covered and I didn't find out about it until weeks later. They revoked it and said "Sorry. We don't cover your vehicle.” And through no fault of my own. All the information was there right up front. Now, I have to go back to the dealership and I have to pay for another inspection so that they can warranty the vehicle.
Lori at olive
I asked the rep from Olive a couple of questions and he was good because I had talked to a couple other warranty companies versus what they had to say. They were sales people and would try to get you to be skeptical of whatever you were receiving with Olive or any other warranty. Even the dealership tried to sell me a third-party warranty and it was $4,000.
I've repaired enough vehicles and for a long time, I was just driving inexpensive vehicles. But now that I've got a small child, I don't want to have to be out repairing vehicles in the middle of the night and I wanted something that was safe. The warranty was right around $900, so even if I had to have one or two repairs done, there's a good chance that it would offset the entire price of the warranty. Granted, everyone would win if I didn't have to have any repairs done through the warranty. Nobody ever wants to use their warranty. It's like automotive insurance, where you pay thousands and thousands and thousands of dollars and you hope that you never have to use it, but you don't wanna be uninsured. When you have an almost new vehicle, you hope you don't have to use the warranty, but it's also a nice peace of mind to have.
The only issue that I had was, the rep from Olive called me back when I initially signed up because I did not have the exact mileage. They ran a CARFAX on the vehicle and the mileage was off by 63 miles. At the time, I was like, "Well, okay." It might be good if they clarify that they pull the actual CARFAX so they need the exact odometer reading. I tried to send them over a picture and everything is all squared away now. I haven't heard anything back.
Welcome to the olive family, Marc, and thank you for taking the time to share your experience with us. We do verify with CARFAX for model type and mileages, you are correct!Have a wonderful day,
Ctina with olive
I had a bad experience with Olive because they lied to me. I don't like what they did at all. I recorded the gentleman when he first gave me the plan and I told him what was going on with the vehicle. I told them my concerns and that some things occurred before buying the warranty, like the oil leaks. The transmission had a clutch issue and I gave them the paperwork from the dealer. The gentleman said it should be fine. Now, I have to pay for the car. It's in the shop, which is not right, and I would like to contest that if I could. Olive didn't keep their part of the bargain. Nobody's doing anything about it.
I wasn't expecting Olive to fix the whole vehicle. But I was thinking maybe, since the gentleman told me things, maybe they always happen. I didn't have any leaks when I had the vehicle before the insurance. But it's no problem. I'm taking care of it. I just wish that I would have known. I probably could look for something better that would assist me. Olive is a good program, but they should have been upfront because I did tell them. It wasn't like everything was perfect. But it's okay.
Kafshi, we are sorry to hear that your are disappointed. As clearly stated in our terms and conditions, pre-existing conditions are not covered. You can find that information here: https://olive.com/terms-of-service/
For further questions, please call us at 866-279-9917 M-F 7-4 PST
Ctina with olive
The Olive rep was very helpful and knowledgeable when I signed up. Setting up the payment plan was easy as well. I paid the annual premium. I had an excellent experience.
First, I spoke to the sales rep and they were super helpful. They explained everything and then they sent me a link. A month or so later, I signed up. The rep that I dealt with was super polite and informative.
I liked the customer service. I really like the insurance, what I saw, and what I was looking into.
When I was looking for an extended warranty, I saw Olive online, and they had good reviews. I picked them because I didn't have to talk to a representative. There were different packages I got to choose from, so I picked the one that would be the best fit for me. The warranty I got is comparable with the other companies', and purchasing it online was quick.
Wow, Christine! Thank you for this FIVE-STAR review and for sharing your experience. We pride ourselves on an easy, no-hassle experience and are happy to hear we delivered. Welcome to the olive family!
Ctina with olive
Olive has affordable rates. The rep wrote down thoroughly what is included in each package. I'd recommend them because they seem legit. They're good at what they do. They have good customer service as well.
Donte, what an awesome review! Thank you for taking the time to share with us and welcome aboard!
Ctina with olive
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