Consumer Complaints and Reviews
I've owned 5 Jeeps, 3 Cherokee XJ's and 2 JK Wranglers. The most recent was a 2012 Rubicon. The Rubicon was my dream vehicle. Sadly it turned into a nightmare. In the first year of ownership it spent 45 days in the dealer for mechanical repairs. 2 radiators, a new heater core (required removal of entire dash), transfer case, front locker and finally left side engine head. All within the first 27K miles.
Traded the lemon that was my dream Jeep in for the PRO4X version of the Xterra with leather and navigation. Love it! Put over 30K miles on it in the first year and not a SINGLE problem. Oil changes, wiper blades and software update are it. Goes anywhere we want it to. Soft beach sand, hard packed snow, steep old gravel mining roads are all cake walks. Rear locker works like a charm. Rockford Fosgate sound system is great. I would highly recommend this vehicle to anyone. Has more power than the JK, twice the towing capacity and I can sleep in the back. See the newx.org for detailed write-ups on building your back seat camping bed for two.
I have a 2001 nissan xterra and could NOT be happier with it. I am one of the few reviewers who actually uses the 4wd for off road, corn fields and pull a boat trailer and wood hauler trailer. This vehicle has been hands down the most reliable 4x4 I have owned. I have over 186,000 miles on it and bought it used with 149.945 miles on it. Replaced valve cover gaskets and one fuel injector - that's it in the 3-4 yrs I have owned it.
I am more familiar with the japanese motors and trannys and have owned a few older 90's Toyotas 4x4 pickups which where great fun and handle great off road. That being said based on the reviews on here I would not buy another xterra unless it is an older one 2000-2003 which seem to be exempt from the problems that I have found on here. The issues with the trans and coolant seem to be a manufacturing or design defect that appears a class action will remedy... it will take time people. Mine a 2001 xterra se has been great to me driven to Wisconsin pulling a boat, pulled 600-700lbs of elm tree in it with my landscape trailer, and it's my daily driver.
The issues on here seem to be year specific 2005 and newer and because of that I will not buy a newer one and appreciate the feedback that helps cement these decisions. The trans issue sounds like a doosey which is suprising because in all honesty the Japanese usually have such better quality because of such strict tolerances on their autos. Sounds like someone at Nissan has dropped the ball considerably to the point that the newer xterras should not be considered for new car buyers. I have owned chevy c-10 pickup, ford f-150 and a few Yota pickups so I have no allegiance to one or the other. The 2001 Xterra I own has been a great, fantastic suv, but other options won't keep me loyal to one or the other.
I have a 2006 Nissan Xterra SL, 4WD, no electric doors or windows. I have over 260,000 miles on it. When the time comes that it dies, I would want another just like it. I have changed tires 3X, 3 batteries, all brakes once and rear differential replaced. I have changed out 3 of the coil packs out of 6. It did develop a leak in the pipe at the firewall from the radiator - easy fix. I can't believe what a wonderful vehicle this one has been for me. I would recommend this vehicle to anyone. I'm a 63-year-old grandmother who is alone and needs dependability. I've owned many vehicles in my life, most of which didn't make it to 100,000 miles, except for a Toyota Celica that made it to 130,000. Every day that I go out to my Xterra and turn the key and it immediately starts, I am so grateful to Nissan for this vehicle.
I have a 2011 Nissan Xterra with 74k miles and I am the only owner. The vehicle has never been 4 wheeled and almost exclusively been driven on the highway. I have a grinding noise coming from the back of the vehicle. I took my vehicle to the dealer and they informed me I need a new rear axle for $2,500. The car is only 4 years old with 74k miles. In all the cars I've had in 30 years this is a first for me. No more Nissans for me. I'm going back to Honda!
The reason is the vehicle was bought in Nissan was bought used with about 24,000 miles on it. It had one other owner. It was bought in Maryland. Now the clutch need to be replaced after I have it 6 months of me driving it around town. I have a Toyota with over 57,000 miles on it which is manual. No problem. I have in the past had Ford van manual drive with 100,000 miles on it before. Clutch will not go bad after 30,000 miles unless made with bad parts. They say it not covered under warranty because it is a wear and tear issue. Do not buy Nissan used because they don't back their vehicles. It was a great vehicle while we had it. Ran great, handle well everything. The good review said you expect as the last run they would get all the bugs out and problems out.
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Where do I start? I guess from the beginning. I had a 2010 Toyota Venza purchased new in 2010. Sold it with 40K in 2/1/16, never had a single issue with the Venza. Being that I'm a guy I had the great idea of selling it to CarMax so I could get me a used SUV and not have a car payments. I sold the Venza on 2/1/16 to CarMax for 15K. I purchased a 2005 Xterra 4x4 burgundy with 113K miles on it for $6,500. The car is gorgeous and is a one owner car too with all the service records from the dealer. What could go wrong? After driving 300 miles or so, my check engine light came on. I got a code related to my transmission. I looked online and I read regarding the Milkshake of Death! I was terrified and went outside to check my transmission fluid. I was done! My transmission had eaten the Milkshake of Death!
I took it to my mechanic. They replaced the Radiator and did two transmission flushes at a cost of $1,200. The car was running fine until this morning when I felt two jerks/kicks when coming to a stop. I have put only around 250 miles since the transmission flush. I'll put some Lucas transmission treatment and time will tell. If I have to replace my transmission this will cost me $3,500 to $4,500. Now I have also read regarding the timing chain. Here it goes another $1,500. Not to mention $300 to replace the fuel pump. I found one on Amazon for $150 and the mechanic will only charge me $150 to replace it. I think I'm better off repairing it and keeping it knowing that all the faults have been repaired rather than to sell it and spend 10K or more on another used SUV knowing I will probably have to spend more money on it.
I have had many friends and family that have purchased Nissan products and for the most part been good cars. I had a Nissan Xterra couple years back 2004 and it performed great. I live in the mountains so having 4WD is a necessity to get around at times. My road is dirt and gravel presenting dust and rocks to cars repeatedly causes problems for anyone who is not car maintenance smart. I was happy with the performance of car and never had a problem with motor or 5 speed transmission but the front clip on car began cracking and splitting. Refused by dealer to fix due to where I lived and road conditions.
First time ever had this issue since I lived here since 94 but ok. I got some cold rolled steel and 1/8 in. steel flats and started by pulling together and welding cracks then plated and welded supports. Problem solved. It added around 100lbs weight to front but she was a tank at that point and the increased strength per weight amazed others as one night I hit a deer running 70 when seen and after hitting breaks and correcting path to no avail still hit running about 45mph. No air bag deployment found that alarming then I go out to look at damage knowing that it's probably totaled.
Amazingly it ok. Bumper was cracked but plastic what do u expect, headlight blown and lost two KC lights. As far as the hood, fenders, and other body metal items at most small dents. All the welding and reinforcing I applied to support weight of body from tearing itself apart on dirt roads had also absorbed the impact and prevented impact from totaling car. Replaced brakes and wheel bearings and had to replace shocks quickly upgrading them along with steering to hold 32X10.50 R15s for driving through fields, muddling with friends and also for running in winter as we see a lot of ice than snow. My tire/suspension upgrade made gas mileage go down a little but increase in traction and stability made well worth it and made selling car easy.
I purchased a 2000 Nissan Xterra 4WD 3.3L 5 speed last year in May. I have not had many problems out of it although it had 219K. Had to replace fan clutch at end of summer and changed tires. Power steering began leaking so I took fill tank off. Cleaned, flushed, and replaced factory clamps after inspecting. Problem solved. Due to 25 mile commute to work and dirt roads I try to change oil every month at most once every two months and have taken off stock air filtration and equipped it with cold air intake with arrow performance filter wrapped with microbial mesh filter all housed inside plastic cover to protect from damage.
Yesterday I went out to check front bearings as it has been driving weird pulling and vibrating, excessive body roll in turns etc. I noticed that both rims cover in black dust like when you put new breaks on and front-end sitting visually lower. I went to put jack under car to jack up when I noticed that the suspension looked wrong. Its rubber stoppers are one inch from touching. Looks collapsed and across almost like it has a twist when looking at plates covering front axle. Ball joints still attached to upper and lower arms but appears that it has pulled them together. I am about to go and attempt to use cherry picker to support body weight as I jack frame up leaving no pressure on front suspension.
Due to many different designs I have seen so far used for them both with and without 4WD am looking design for mine up by VIN so I can compare and try to find out what happened and replace what's damaged. I do not know exactly what happened or when but know that for a while now front end has been giving me problems with shaking violently including shaking the steering wheel mainly at speeds around 50 to 60 being the worse while not as bad at others. Steering around curves wheel jerked as if losing power from pump wanting to straighten out bouncing hard. Then before this 4WD was not working correctly when engaged felt as if binding up and tires squalled. When I applied clutch it slowed quickly as if you stepped on breaks firmly. I am not sure exactly when this catastrophic failure happened but know it had to have happened or started around Friday evening 1/15/16.
How this did not cause the car to flip or complete loss of steering beyond me. I honestly don't see how the tires haven't folded up or fallen off with condition of roads and violent turns. I am both upset and lost as to what I am going to have to do to fix all this or if it will be even worth it. I am not sure if this was why my steering was shaky and why 4WD started to act up as I had trouble shooted all other issues I could think of and found by other posts in blogs and asking around at shops and auto part stores. No one mentioned to me about this happening anywhere. All ball joints were checked and good rubbers and bushings good connections solid not damaged and lubricated. It has had me completely stumped and now I have this problem.
So hopefully this may help out a fellow Xterra owner having same type problem and has checked everything I have as well multiple times. I did not see this happening as I have spent multiple hours under car checking front end and connections. Yea it is possible I may have missed something that lead to this failure. It is possible but I just don't see how. I will comment when I get car up and looked at to determine whether she is worth fixing or if it will cost too much or if damage is too extreme to be repaired weakening the integrity and safety of car. If someone can offer any help plz let me know.
When on Empty, and I put $15 in, my gas gauge doesn't go up... Why does it do this? I know there was a recall but would I still be covered to get the replacement? It has 153,000 miles on it? Need to get it fixed because I never know how much gas I have in my car.
My 2012 Xterra locks automatically when I get up to 15 miles per hour as designed. However, it also locks itself if left parked and running with the doors are shut - not by design. I purchased my vehicle at a local dealer who offers free car washes and twice someone pulled it in to be washed, left it running, got out of the vehicle, shut the door and it locked itself. They have had to use a tool that may damage my vehicle to open it. My Xterra has also locked on me many times to the point I do not get out of my vehicle without my keys in hand.
When I asked the dealership service associates why this would be happening, they could not speculate what might be the reason. I did not have time to wait so I left. I have looked online and MANY people have written about this same issue. Since the local service people do not know what it might be - I would like someone from corporate who may have a greater knowledge of this issue contact me with what it might be. I will then approach the local dealer with possibilities. I do not want to spend a fortune on fixing this issue if they do not know what to look for.
I thought Nissan was a good reliable brand that sold well-made cars. And I foolishly had my heart on the Xterra! I bought a 2012 with only 40,000 KM on it! Practically new! I didn't even have it for 24 hours when I was driving to work and almost got rear-ended twice when the transmission slipped on me! It drove perfectly fine the day before. There was no warning signs at all power when I pushing on the gas while I was driving down the freeway..... I took the car back to the dealership who took good care of me and let me exchange the Xterra for something more reliable. It was confirmed that it was the transmission and that was an ongoing issue with the Xterras. This is not safe!!!! What if I had been changing lanes? Shame on Nissan for not fixing the issue!
Bought 2009 Nissan Xterra, from time to time the vdc off / slip light would go on since purchased, contacted dealership and they advised me it had been raining and sometimes sensor will show when going from 2 to 4 wheel drive and will go off... So ok lived with it, doing it at the rare times it would do it - notice though it would come on during dry weather and didn't matter was in 2 wheel or 4 wheel... Made appt. with dealership for oil change and advised need that looked at this happening - they said my battery was weak so I got the battery replaced.
Later on took back to another dealership and they said Nissan wouldn't cover, talk to Nissan north American rep - basically said they wouldn't have a Tulsa dealership cover and if want can see if Missouri dealership would fix, since outside the normal Nissan warranty and that my Nissan extended warranty, which is the premier package bumper to bumper wouldn't cover -- really? Bumper to bumper isn't that with them! - that's why Nissan has 1.3 review scores out of 5 stars -- they don't stand behind their cars/trucks or their warranties.
Sitting in my 2014 Nissan Xterra Pro 4X with my friend in the driveway, with the car in park. Unexpectedly, all side curtain airbags are explode. After we pull ourselves together and try to regain our hearing, I immediately drive my car back to the dealership to get the car repaired. That was 21 days ago and NOTHING has been done and no one will return my calls. I have never been treated like this before in my life.
2 years ago was in need of a vehicle. Found an Xterra I could afford. First thing that went wrong was the driver's side window motor went. Then the check engine light would come on all by itself then goes out. Had no problems until last year when I was rear ended. The tire pressure monitoring system went, then my vdc and slip light came on. After numerous times of resetting the system ended up changing the vdc relay and another relay to the tune of $250. Finally got check engine light to go out. Then in Jan my rear caliper froze up and cracked my rotor in two. Ended up with another $250.
Now it's July and I find out my radiators leaked into my transmission. Did the bypass but it was too late. Damage is already done so it needs a new transmission. So last night I needed to go to the store, car wouldn't start. I replaced my starter. Still won't start. Now I find out it may be my ipdm which has a recall. But I'm out a car for now. Why didn't Nissan fix the problem that they knew was there before? Or was a recall too much money the company would lose.
I bought my 2007 Nissan Xterra in August 2013. I've kept up with regular maintenance such as oil change etc. It has not even been 2 years since I bought the car. I noticed the "service engine soon" light came on and took it to the dealership for checkup. I was told the following needs to be replaced: vent valve, transmission, radiator which was leaking fluid into the transmission, right rear axle and differentials along with the brakes. All these needed replacement. Total cost for parts with labor and tax was estimated around $10,000. I understand I bought the car used and currently has 126,000 miles on it, but gees, the cost for repairs is more than the car is worth. And yes I took the car to a different shop for a second opinion and was quoted thousands of dollars to get it fixed. So now, I am stuck with a vehicle that could break down anytime from now and still have about 8K left to pay on my loan. Certainly, I'm not blaming all Nissan's but this is really upsetting.
I bought my 2010 Xterra with an off-road package, brand new from a Nissan dealer. I have 58,000 miles after 5 years of ownership. These are the things I have had to do since I bought it: 1. Change oil every 3,500 miles - all covered free of charge by the dealership ($ 0); 2. Replaced tires at 55,000 miles - they were shot! (US$ 400); 3. Replaced battery at 4 years - it was done (US$ 120)
This has been a VERY reliable vehicle for me. My only 2 complaints are: 1. The hands-free bluetooth. It sucks. The microphone is mounted against the roof and it picks up all noise from the wind. It is impossible for anyone to hear what you have to say unless you are parked, there is no wind and you speak with your head/mouth pointed right towards the roof. 2. I am extremely careful with any of my vehicles. Even getting in and out and keeping them neat and tidy. The floor mats are of very poor quality. Even under very little stress, you will have to get them replaced after 4 years - they will start to fall apart after that.
I have owned my Xterra for 10 years and have been broadly satisfied with the car and the dealership. However, there were various issues with the car and the service, of which a faulty fuel gauge is one example that will cause me not to buy a Nissan product again. Two examples:
1) Certain years of the xterra have a faulty radiator. I found out about this when I was at about 105,000 miles - not through Nissan, rather through a lawyer who was promoting a class action suit. The problem had been known by Nissan for some months prior to my bringing it up and while I was still within the warranty period. Nissan's response, "essentially too bad, fix it yourself or sell the car. You are outside the warranty period." When I asked why no one had mentioned this to me until I brought it up, the response, "We have no obligation to do so."
2.) Faulty fuel gauge. I just had to pay $575 to repair the gauge. This has never worked properly, something I brought to the attention of the service folks on numerous occasions from the day I bought the car. It was never fixed because it did not show up on the system check. Response by Nissan customer affairs when I approached them to complain, "Too bad, we have no obligation to fix things that don't appear on our system checks.." The buying of a car is only part of the overall customer experience. Nissan does not seem to understand this.
Purchased '05 XTERRA as the 2nd owner in February 2013. In Feb. '15, Timing chain broke. Mechanic attributes failure to the PLASTIC tensioners Nissan installs to keep the chain tight/in place. Estimate of $5,000 to replace with used engine. No thanks. Still owed $8K on this POS and selling as is, I might get $2500. Have read countless similar stories from other X owners. Thought I was safe getting the manual transmission...thought wrong. If there is EVER a class action suit, count me IN.
I bought a used 2007 Xterra from Carmax. They didn't disclose the major defect these Car have with a faulty radiator tank that eventually blows your transmission. I only have 62k. In February I found tranny fluid in my radiator. A Nissan dealership service insisted it didn't need the warranty work done so they flushed my radiator and sent me out the door. 2 months later it shifts hard and bumps at 40-45 mph. Take it to a different Nissan dealership and told my tranny and radiator broke and would be a $2500 copay since the $0 date was expired after March. I complained to Nissan consumer affairs that I reported it in Feb. with first dealership but they refused to honor it. On top of this, my timing chain is shot and will also be $1600. Completely disappointed with Nissan and feel taken advantage of. I thought I was buying a reliable vehicle. Ya, it looks cool but it will drain your wallet beyond normal standard costs of wear and tear.
Purchased a 2002 Nissan Xterra. Had it about six months was turning into a parking space in a shopping mall. Suddenly the engine started a high-pitched rev. Before I stop it the vehicle lunged forward as if the accelerator had a mind of its own. It crashed into four other cars before it stopped. Never had anything like this happen to me in decades of driving American made cars. From this experience I would never own another Nissan even if given to me for free. The officer that showed up on the scene said I was diving recklessly and issued me a $280.00 fine. Talk about turning a bad thing worse. He didn't see it happen but deemed it positively my fault and not the truck's.
My car began shuttering bad enough that I was afraid that it was going to stall or that I would get into an accident. Thankfully, I didn't. I found out that a faulty radiator had leaked into the transmission. Apparently, this is a well known problem. I am being told by Nissan that it will cost $7,000 to repair/replace the radiator, hoses, transmission etc. My mileage is just over 106,000 miles so, like everyone else, I will get no help from Nissan in making these repairs. I can't afford to fix it at this time so it will have to sit and wait while I will pray that there is a recall soon.
Re the Xterra, just say no. Bought a used 07 for my wife, coz she thought it "looked cool" - there's a brilliant buying decision right there. At 98k it did the usual Xterra thing of totally ** up the radiator coolant and transmission coolant. My local auto shop eventually found a compatible transmission from somewhere in CA, and after $5.6k the car was again usable - for one week. Then the timing chain started to rattle, another $1.5k. WTF, I thought these were high quality vehicles. No more Nissans. Anyway, because the car had less than 100k mls Nissan ponied up half the transmission repair bill, which helped. We are now in a quandary, we have so much money into this jalopy that I hate to get rid of it, but we do a lot of road trips and I don't want it going fubar half-way across Death Valley. That said, my 99 Dodge Caravan is way more reliable, but of little use as a tow vehicle.
Another thing about the Xterra, the engine power far exceeds the vehicle's dynamics, i.e. do not exceed 60mph on an interstate, particularly in a high wind. It has a short wheelbase, large unsprung weight, and poor aerodynamics. We drove ours from Seattle to Omaha and back, and much of that was white knuckling it, especially across Wyoming. There has to be something better, but I am not sure what.
2006 Xterra - So disappointed, replacing the catalytic converters for a second time! All four tire sensors are bad, in less than two years of being replaced....
During driving, sometime I am getting suddenly burning/smoke smell inside my xterra - 2015 model and it's critical. Two times the complain made to Nissan service, till now not able to solve this issue. The xterra was purchase before 5 months, due to this I am upset as no proper solution.
I have a Nissan Xterra and it is a great vehicle! Nissan is unable to do more with the transmission and coolant issue because of a class action law suit, which if people would do their research would know, I don't understand how people can complain about having to change the other wear items when they are over 50k or more. I have been an Automotive Master Tech in many brands for 20 years. Belts, filters, and fluids do wear and this is normal. Also the manufacturers are buying their parts from some other manufacturer and I don't see you bashing them. The Xterra is an awesome vehicle for what it was designed for. It just amazes me that everyone tries to get out of paying for everything!
I don't recommend anyone to buy a Nissan Xterra 2005. I used to be a Nissan believer but after the issues I had with Xterra, never again I will buy another Nissan. I have been the original owner since new and it has been a nightmare. First problem with 37k miles, fuel level sensor went bad, conveniently 1,000 miles right after factory warranty expired, cost $645 to replace it.
Second problem, universal joints after 60k miles. Third issue both front suspension bushings twice. 4 issue with 99k miles the whole rear differential cost $3453 and the icing to the cake recently both front catalytic converters, throttle body and oxygen sensors cost $6678 with a discount, almost the book value of the truck.
Who knows what's next thing that will go wrong. Nissan is building junk, and unreliable components, I have never replaced a whole rear differential in any previously owned SUV, nor so many bushings, universal joints or exhaust components before 150+ thousand miles. This truck is supposed to be build more robust than a car so you can even go off roads and it's a piece of crap. Good job Nissan. Customer will buy more replacement parts than car in the future.
Will never buy again! Barely 52k, ball joints are bad, replaced serpentine belt, hoses just last March. Now my rec value cover gaskets are leaking, the timing belt is bad and I need cabin filters replaced. The interior is poor. The liner hangs and fabric on doors is unglued. You would think I use it daily transporting livestock, but I'm single and obviously rarely drive it. To replace anything on this vehicle isn't cheap either. Usually $600-1,500. I have owned 7 vehicles, most turned over in mileage and I didn't have to invest much of anything in them. The sad part is I love my truck and have to say goodbye.
I had a couple of 90s Nissan cars, which drove without problems to over 200K miles, so we quickly became huge fans of Nissan. I purchased a used 2005 Xterra with 70,000 miles in September of 2014. Two weeks later, the catalytic converter went. As soon as I replaced it the other cat converter broke. The dealership quoted me at $1400 for each cat converter. Obviously, I took it to my mechanic and got them both fixed for about $1000. Being such a big Nissan fan, I'm hugely disappointed that the company has taken a turn for the worse. I'm sad to say that going forward, my family and I will start looking at other manufacturers.
Another 2006 Xterra bites the dust... Happy New Year, your radiator leaked into the transmission & ruined it. 144k miles so way past the warranty. Also had to replace timing chain in 2011 for over $1000 none of which was covered by Nissan. Nissan used to make a great car / truck. No more Nissans for me EVER.
Bought my 2006 SE that was dealer demo with 6k on the engine. The fun started with replacing the fuel pump since it was tripping my check engine light. Apparently the fuel float arm warps and then the check engine light comes on. The pump is only $60 but because of its location the job takes 4-5 hours and at $125/hr labor cost it gets expensive. I've been towed twice because of this defect and replaced it 4 times so you do the math. 1st and 2nd time cost me $800 at the dealer, another $600 from a local mechanic robbing me and 3rd and 4th time from a good mechanic having mercy on me at $500 each time. Replaced the radiator once and had the mechanic check the fluid lines since the radiator can leak into the transmission cooler creating the "pink milkshake of death." So far no probs with that. Rebuilt the tranny because some computer chip that went bad tripping the check engine light. I got a break on that to the tune of $2,800. Normally a $3,500-4k job.
The truck has 115k on the engine and the rear differential is failing. Cost to replace is going to be about $3,500 and looking for a mechanic other than Nissan service area to do the work. I think I've put another 8-10k back into the vehicle in repairs alone and not counting regular maintenance. I will keep this ** working since I've got so much in it. Not worth selling it. At 200k and if I feel I've squeezed everything out of it I will take this pile of ** to get it crushed and open a good bottle of scotch. I WILL NEVER BUY ANOTHER NISSAN VEHICLE EVER AND WILL ADVISE ANYONE NOT TO BUY FROM THIS COMPANY. TOTAL PIECE OF **. BUY ANYTHING ELSE BUT DO NOT BUY A NISSAN!!
Just starting having issues with my xterra. Found out it's the radiator fluids going into the transmission. The nightmare begins, stay tuned.
Nissan Xterra Company Profile
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