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Nissan Xterra Reviews

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About Nissan Xterra

The Nissan Xterra is a compact SUV that was discontinued in 2015. Read more Nissan reviews to learn about other models.


Visit www.nissanusa.com/vehicles/discontinued/xterra.html

Nissan Xterra Reviews

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    Customer ServicePunctuality & Speed

    Reviewed June 22, 2015

    I have owned my Xterra for 10 years and have been broadly satisfied with the car and the dealership. However, there were various issues with the car and the service, of which a faulty fuel gauge is one example that will cause me not to buy a Nissan product again. Two examples:

    1) Certain years of the xterra have a faulty radiator. I found out about this when I was at about 105,000 miles - not through Nissan, rather through a lawyer who was promoting a class action suit. The problem had been known by Nissan for some months prior to my bringing it up and while I was still within the warranty period. Nissan's response, "essentially too bad, fix it yourself or sell the car. You are outside the warranty period." When I asked why no one had mentioned this to me until I brought it up, the response, "We have no obligation to do so."

    2.) Faulty fuel gauge. I just had to pay $575 to repair the gauge. This has never worked properly, something I brought to the attention of the service folks on numerous occasions from the day I bought the car. It was never fixed because it did not show up on the system check. Response by Nissan customer affairs when I approached them to complain, "Too bad, we have no obligation to fix things that don't appear on our system checks.." The buying of a car is only part of the overall customer experience. Nissan does not seem to understand this.

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    Reviewed May 18, 2015

    Purchased '05 XTERRA as the 2nd owner in February 2013. In Feb. '15, Timing chain broke. Mechanic attributes failure to the PLASTIC tensioners Nissan installs to keep the chain tight/in place. Estimate of $5,000 to replace with used engine. No thanks. Still owed $8K on this POS and selling as is, I might get $2500. Have read countless similar stories from other X owners. Thought I was safe getting the manual transmission...thought wrong. If there is EVER a class action suit, count me IN.

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    PricePunctuality & Speed

    Reviewed May 14, 2015

    Updated on 03/19/2019: I bought my Xterra from CarMax with low miles (around 60k) then at 64k the radiator leaked into the tranny and blew it. Nissan picked up half of the cost because of the lawsuit. After that the timing chain went, gas gauge went, U joints. Just as of yesterday at 146k my radiator leaked again into my tranny and now AAMCO said it needs to be completely redone. They have a way to nipple off the radiator with a secondary unit that will prevent the radiator from ever leaking into the transmission again so I’ve decided to do that now for 3k since I’m almost paid off.

    I’ve spent way too much money on this car, they certainly should have been recalled in good faith by Nissan or they should have made sure to correct the problem the first time I had it repaired at a Nissan dealership in Cherry Hill NJ. If you’re in love with this car I hope you’ve got deep pockets and make sure to go in and have that radiator bypass the tranny completely before you destroy it and get coolant in there.

    Original review: I bought a used 2007 Xterra from Carmax. They didn't disclose the major defect these Car have with a faulty radiator tank that eventually blows your transmission. I only have 62k. In February I found tranny fluid in my radiator. A Nissan dealership service insisted it didn't need the warranty work done so they flushed my radiator and sent me out the door. 2 months later it shifts hard and bumps at 40-45 mph. Take it to a different Nissan dealership and told my tranny and radiator broke and would be a $2500 copay since the $0 date was expired after March. I complained to Nissan consumer affairs that I reported it in Feb. with first dealership but they refused to honor it. On top of this, my timing chain is shot and will also be $1600. Completely disappointed with Nissan and feel taken advantage of. I thought I was buying a reliable vehicle. Ya, it looks cool but it will drain your wallet beyond normal standard costs of wear and tear.

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    Staff

    Reviewed April 30, 2015

    Purchased a 2002 Nissan Xterra. Had it about six months was turning into a parking space in a shopping mall. Suddenly the engine started a high-pitched rev. Before I stop it the vehicle lunged forward as if the accelerator had a mind of its own. It crashed into four other cars before it stopped. Never had anything like this happen to me in decades of driving American made cars. From this experience I would never own another Nissan even if given to me for free. The officer that showed up on the scene said I was diving recklessly and issued me a $280.00 fine. Talk about turning a bad thing worse. He didn't see it happen but deemed it positively my fault and not the truck's.

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    Price

    Reviewed April 4, 2015

    My car began shuttering bad enough that I was afraid that it was going to stall or that I would get into an accident. Thankfully, I didn't. I found out that a faulty radiator had leaked into the transmission. Apparently, this is a well known problem. I am being told by Nissan that it will cost $7,000 to repair/replace the radiator, hoses, transmission etc. My mileage is just over 106,000 miles so, like everyone else, I will get no help from Nissan in making these repairs. I can't afford to fix it at this time so it will have to sit and wait while I will pray that there is a recall soon.

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    Reliability

    Reviewed March 26, 2015

    Re the Xterra, just say no. Bought a used 07 for my wife, coz she thought it "looked cool" - there's a brilliant buying decision right there. At 98k it did the usual Xterra thing of totally ** up the radiator coolant and transmission coolant. My local auto shop eventually found a compatible transmission from somewhere in CA, and after $5.6k the car was again usable - for one week. Then the timing chain started to rattle, another $1.5k. WTF, I thought these were high quality vehicles. No more Nissans. Anyway, because the car had less than 100k mls Nissan ponied up half the transmission repair bill, which helped. We are now in a quandary, we have so much money into this jalopy that I hate to get rid of it, but we do a lot of road trips and I don't want it going fubar half-way across Death Valley. That said, my 99 Dodge Caravan is way more reliable, but of little use as a tow vehicle.

    Another thing about the Xterra, the engine power far exceeds the vehicle's dynamics, i.e. do not exceed 60mph on an interstate, particularly in a high wind. It has a short wheelbase, large unsprung weight, and poor aerodynamics. We drove ours from Seattle to Omaha and back, and much of that was white knuckling it, especially across Wyoming. There has to be something better, but I am not sure what.

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    Reviewed March 24, 2015

    2006 Xterra - So disappointed, replacing the catalytic converters for a second time! All four tire sensors are bad, in less than two years of being replaced....

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    Reviewed March 20, 2015

    During driving, sometime I am getting suddenly burning/smoke smell inside my xterra - 2015 model and it's critical. Two times the complain made to Nissan service, till now not able to solve this issue. The xterra was purchase before 5 months, due to this I am upset as no proper solution.

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    Reviewed March 1, 2015

    I have a Nissan Xterra and it is a great vehicle! Nissan is unable to do more with the transmission and coolant issue because of a class action law suit, which if people would do their research would know, I don't understand how people can complain about having to change the other wear items when they are over 50k or more. I have been an Automotive Master Tech in many brands for 20 years. Belts, filters, and fluids do wear and this is normal. Also the manufacturers are buying their parts from some other manufacturer and I don't see you bashing them. The Xterra is an awesome vehicle for what it was designed for. It just amazes me that everyone tries to get out of paying for everything!

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    PriceReliability

    Reviewed Feb. 15, 2015

    I don't recommend anyone to buy a Nissan Xterra 2005. I used to be a Nissan believer but after the issues I had with Xterra, never again I will buy another Nissan. I have been the original owner since new and it has been a nightmare. First problem with 37k miles, fuel level sensor went bad, conveniently 1,000 miles right after factory warranty expired, cost $645 to replace it.

    Second problem, universal joints after 60k miles. Third issue both front suspension bushings twice. 4 issue with 99k miles the whole rear differential cost $3453 and the icing to the cake recently both front catalytic converters, throttle body and oxygen sensors cost $6678 with a discount, almost the book value of the truck.

    Who knows what's next thing that will go wrong. Nissan is building junk, and unreliable components, I have never replaced a whole rear differential in any previously owned SUV, nor so many bushings, universal joints or exhaust components before 150+ thousand miles. This truck is supposed to be build more robust than a car so you can even go off roads and it's a piece of crap. Good job Nissan. Customer will buy more replacement parts than car in the future.

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    CoveragePrice

    Reviewed Jan. 24, 2015

    Will never buy again! Barely 52k, ball joints are bad, replaced serpentine belt, hoses just last March. Now my rec value cover gaskets are leaking, the timing belt is bad and I need cabin filters replaced. The interior is poor. The liner hangs and fabric on doors is unglued. You would think I use it daily transporting livestock, but I'm single and obviously rarely drive it. To replace anything on this vehicle isn't cheap either. Usually $600-1,500. I have owned 7 vehicles, most turned over in mileage and I didn't have to invest much of anything in them. The sad part is I love my truck and have to say goodbye.

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    Punctuality & Speed

    Reviewed Jan. 8, 2015

    I had a couple of 90s Nissan cars, which drove without problems to over 200K miles, so we quickly became huge fans of Nissan. I purchased a used 2005 Xterra with 70,000 miles in September of 2014. Two weeks later, the catalytic converter went. As soon as I replaced it the other cat converter broke. The dealership quoted me at $1400 for each cat converter. Obviously, I took it to my mechanic and got them both fixed for about $1000. Being such a big Nissan fan, I'm hugely disappointed that the company has taken a turn for the worse. I'm sad to say that going forward, my family and I will start looking at other manufacturers.

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    Coverage

    Reviewed Jan. 1, 2015

    Another 2006 Xterra bites the dust... Happy New Year, your radiator leaked into the transmission & ruined it. 144k miles so way past the warranty. Also had to replace timing chain in 2011 for over $1000 none of which was covered by Nissan. Nissan used to make a great car / truck. No more Nissans for me EVER.

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    Price

    Reviewed Dec. 10, 2014

    Bought my 2006 SE that was dealer demo with 6k on the engine. The fun started with replacing the fuel pump since it was tripping my check engine light. Apparently the fuel float arm warps and then the check engine light comes on. The pump is only $60 but because of its location the job takes 4-5 hours and at $125/hr labor cost it gets expensive. I've been towed twice because of this defect and replaced it 4 times so you do the math. 1st and 2nd time cost me $800 at the dealer, another $600 from a local mechanic robbing me and 3rd and 4th time from a good mechanic having mercy on me at $500 each time. Replaced the radiator once and had the mechanic check the fluid lines since the radiator can leak into the transmission cooler creating the "pink milkshake of death." So far no probs with that. Rebuilt the tranny because some computer chip that went bad tripping the check engine light. I got a break on that to the tune of $2,800. Normally a $3,500-4k job.

    The truck has 115k on the engine and the rear differential is failing. Cost to replace is going to be about $3,500 and looking for a mechanic other than Nissan service area to do the work. I think I've put another 8-10k back into the vehicle in repairs alone and not counting regular maintenance. I will keep this ** working since I've got so much in it. Not worth selling it. At 200k and if I feel I've squeezed everything out of it I will take this pile of ** to get it crushed and open a good bottle of scotch. I WILL NEVER BUY ANOTHER NISSAN VEHICLE EVER AND WILL ADVISE ANYONE NOT TO BUY FROM THIS COMPANY. TOTAL PIECE OF **. BUY ANYTHING ELSE BUT DO NOT BUY A NISSAN!!

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    Reviewed Nov. 25, 2014

    Just starting having issues with my xterra. Found out it's the radiator fluids going into the transmission. The nightmare begins, stay tuned.

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    Installation & SetupCoverage

    Reviewed Oct. 21, 2014

    My daughter purchased a used Xterra with 86K miles on it. At 106000 miles the radiator failed like so many others had. I contacted Nissan and they flat out refused to cover any repair on it because the mileage was too high. I changed out the radiator and flushed the transmission. Things were good for about 3 months, now the transmission has failed. Again they refuse to do anything. So I had to buy a used transmission and now I have to get it installed. Why does a company get to decide what they think should be covered and when they can say too bad? This was a known problem that should be covered regardless of mileage on such a newer car. Once again the consumer gets screwed. I wish someone could look at all these failures and demand that Nissan correct everything that failed and reimburse those who couldn't afford it and had to do it themselves. Lord knows this has created a huge financial burden on my family.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2014

    I was driving down the street and attempted to turn... My steering wheel turned, but my wheels didn’t. I came to a stop and realized… Something broke. I could have been killed if the traffic was any heavier. My 2002 Nissan Xterra was recalled in 2010. Their leads to corrosion in an extreme case. It will lead to cracking. I am the extreme case. Nissan never contacted me to inform me of the recall. Their first agent told me that since I did not purchase it from a Nissan Dealer, they are not responsible for informing me. The second agent (escalation after complaining) who called a day and a half later agent said, "The US Postal Service loses millions of letters each day. It would be too cumbersome to send certified letters or to call everyone." I questioned him, “If you know the letters are lost, why would you rely on them to deliver this notice? It’s not a cigarette lighter we are talking about.”

    He changed the subject and didn't address my question. He said he would have to "put me ahead of someone else, to address my issue." I questioned, “It's almost two days since you called. If this were not urgent, would I have waited a month?” He then advised me that I could not have it fixed at the closest garage of the breakdown - remember no steering (now vehicle going on day 3, 67 miles from home). He would see if it could go to a Nissan dealership but wouldn't know till the end of the week (as a favor?). I informed him, Nissan dropped the ball here. I have a title registered with the state. This should not have gone this long. “It's not a cigarette lighter.” I advised him I would contact the Attorney General of the state. He said “I cannot continue this call since you said that - I was going to have it towed to a Nissan dealer until you said that", after the fact. Poor service, poor attitude, and a horrible vehicle.

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    Reviewed Sept. 29, 2014

    I have a 2007 Xterra, so far u joints and 2 recalls, 102,000 miles. Now!!! At once driving down the Ed and stopped at light. Would not accelerate hardly at all! Got home, thank God! Shut off engine and tried to crank again and it was dead completely! Had to have it towed and found out - first, the starter went out due to over amping and then come to find out the transmission line was broken in the radiator - all my fluid leaked into my radiator!!! Now we're hoping my transmission is not ruined!! Replacing it and triple flushing the system. Very unhappy with Nissan, and they won't help at all!!

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    Price

    Reviewed Sept. 22, 2014

    My check engine light turns on and my tire sensor light is on. I take it to the dealer and they run a diagnostic for $150. One of my catalytic converters is breaking apart and my tire sensor is failing. I decide not to get it fixed there but with a mechanic (dealers too expensive) catalytic converter $1110 tire sensor $110. Not 2 days later one of my other tire sensors is out and I need a new gas pump... another $700 (all replacements are out of pocket) it's been a month since and my check engine light turns on again. Apparently my radiator broke mixing with the water and leaking into the transmission. Nissan knows about this problem but if you're past 100,000 miles they won't make themselves responsible. Need I say it's $4,690 to fix my transmission!

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    Reviewed Aug. 10, 2014

    The only recommended SUV from Nissan. First off to those who have had issues with their xterras, at least you didn't buy the rogue/murano. I bought my Xterra 4x4 new in 2010 and have only had two problems in the 42,000 miles she has on her. The blower motor went out on Christmas eve during an unusually cold Dallas night leaving me without heat for a few days. Luckily it was under warranty. The 2nd issue is with the paint. Sadly my Artic White paint seems to chip straight to the anti corrosion protectant coat. Main area of concern was the hood and the roof along the roof rails.

    I hate to tell you this but cars and trucks are not built to the high standard they were in the 50's and 60's but with the higher safer standards that have to be met in today's age. There's a trade off on the quality of workmanship. Especially when all mechanical parts are made by starving enslaved Chinese in China. No car company is perfect and no one car is going to be perfect. With every 100 cars rolled off the assembly line 10 will be lemons. Another 40 will have at least one major flaw in the first 50,000 miles. Buying a car is like shooting craps, hope you get lucky. Lastly though I am a mechanic and auto Collision specialist. I am no way work for the benefit of any car manufacture. Hope this was helpful.

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    Reviewed Aug. 2, 2014

    Starter replaced 2x and going for a third one.

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    Price

    Reviewed July 27, 2014

    I bought my Xterra in 2012, worth a little over 24,000 miles on it, and I loved it. However shortly after purchasing it the fuel gauge sensor had snapped inside of the fuel pump and my gauge just read empty all the time. Nissan reluctantly replaced my entire fuel pump as the car was still under warranty. Then I revenge one of those BS notices from Nissan about how they knew that the radiator could leak into the transmission but that it wasn't technically recalled and so they would not pay to fix it if the problem occurred. So fine I got my mechanic to reroute to cooling system so that it wouldn't leak into the transmission if the radiator leaks.

    Then I took it to get aligned and do some basic maintenance. You know new filters and oil change at the Nissan dealership since they're always sending out coupons. They quoted me $200 and then told me that they couldn't actually align it perfectly unless I was willing to put another $200 part on the axle. I declined but they told me they had already hooked it up to their machines so I still had to pay for the 100 alignment. Then to top it all off their quote didn't include $250 labor for the 45 minutes that I was there and I had to pay nearly $500 to get my keys back, and they wouldn't give me the one to one point credit either. I will never go to the dealership for service again, but this experience was just last month and now my service engine light is on for an emissions leak?? And my entire car kind of shakes when I turn on the AC like it is straining my engine? By the way it has just over 50,000 miles now.

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    Price

    Reviewed July 17, 2014

    Routine maintenance goes a long way. Nothing major: brakes - rotors - belts - fluids and lots of gas and tires bought new 2003. Lots of tires, 1 rear brake job, 5 or 6 front brake brakes and 3 rotor jobs just because I drive so much and I like to keep on stopping. 2 timing belts, misc belts and hoses, 4 CD players, 2 driver seat fabric replacement dang clothe seat, 1 starter, 1 alternator, and 1 distributor. Umm, it didn't need it. I misdiagnosed what the issue was. Turned out the timing belt was bad but I wanted the easy way first.

    A couple gas filters, a few air and in cabin air filters, replaced all the fusing just because. A couple of speakers, 1 gear shift I guess at 300k you'd become a little loose too, 1 muffler - yeah it made it to 300k. A few wheel bearings, change out or re-grease. What can I say? I like to get it muddy and wet sometimes. Umm, 6 or 7 sets of tires. After 300,000 plus miles, the Xterra had a major problem. The transmission on it was slipping some and instead of a rebuild, I found a used one at a great price. While the transmission was out anyway, got the rear main oil seals replaced. Heck I already got 10,000 plus on it. Even had a same oil leak from the valve cover gaskets. Got them gaskets replaced and now no oil leak.

    Heck it don't burn much oil and I don't change but ever 7 or 10ishK. Use Castrol or Pennzoil. Been using Pennzoil lately - don't everybody like a $1 off each gallon of gas. I pays for the oil on the gas fill up. Swapping out the radiator today not from wear and tear but I drop it when I did the timing belt this year and the dang micro crack on the top where I puled it won't take but easy fix - will be done in an hour or less.

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    Reviewed July 12, 2014

    The 2002 Nissan Xterra is a well made clunker in my opinion. It is sluggish in movement similar to a tank, and burns through fuel like one too! I traded it in at 6000 miles. Six thousand, you feel me.

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    Price

    Reviewed July 10, 2014

    I bought a 2005 Nissan Xterra 4x4 in about 2008 with 45,000 miles. In the first year the thermostat went out, car overheated and left me stranded in Las Vegas! Less than $500 fix. Crankshaft sensor went out in 2013, $250. The BIG PROBLEM is the CROSS CONTAMINATION from Transmission and radiator. This happened in 2013 with 72,000 miles, just out of extended warranty! **! And cost the usual $2500 but at least I have a brand new Transmission now! I hope the same problem does not occur with the new parts as I expressed to the dealer!

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    Coverage

    Reviewed April 23, 2014

    I purchased my 2005 Nissan Xterra SE in June of 2013 with 70k miles on it. The truck had a clean carfax and seemed to be in good condition. I looked at Edmunds reviews on the vehicle and saw fairly good ratings. At the time I needed a vehicle ASAP. I purchased the truck with a 2 year 24,000 mile extended warranty from a Toyota dealer. The car ran well for about a month, then became a nightmare.

    First, a relay switch went in the middle of July during a heat wave. The dealer replaced this free of charge because I hadn't even made a payment on the truck yet...In August, the notorious radiator failed leaving me stranded. Nissan replaced it under their 80k warranty which should be a recall. My heat shields rusted out and the dealer just cut them out because my warranty didn't cover shields. My brakes went after 5 months, $400+ out of pocket. My catalytic converter, failed after 10 months (80k miles). Nissan refused to cover the catalytic converter because I was 400 miles and 24 days out of factory warranty, which I'm still fighting. Wheel hub bearing, drive belt, pulley, and tensioner all went a week after. Cost came to $900, $350 out of pocket, warranty paid for $550.

    One month later, the car just died coming off of the NJ Parkway. Alternator and new battery, $530 out of pocket. The car just died again after a week. I'm now waiting for my mechanic to get back to me and am without a vehicle. I've owned 3 Nissans, this is my fourth. I was a loyal customer until now, but never, ever again will I buy a Nissan and anyone I know considering one will be steered away. This company used to make a great quality product that lasted, gone are those days. Nissan should be ashamed for selling such a poorly made product that they refuse to stand by.

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    Reviewed April 2, 2014

    I have just bought a used 2007 nissan xtera. After a few days of Parking the battery went flat and after a few hrs of charging. It still could not turn the engine. I later bought a brand new battery. This time around the car engine was turning but the car could not start. What went wrong. Some say it has decoded, what does this mean. What module is faulty?

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    Reviewed March 20, 2014

    I've had 2 xterras, the second has been a problem since I rolled off the dealer lot, I was denied a carfax and found that it had been in a crash cutting the front door off to extricate. I'm a paramedic and know what it looks like so the door forever sounds hollow and open window. It has constantly wears oddly on the front tires and goes thru front brakes like crazy. It now has developed this front end vibration loud noise while driving at any speed that feels like the front end or wheels are gonna come off. I've never been off road. I take care of it like a baby. I'm out of work due to a work injury and drive short distance and it does it constantly now. I'm afraid that it's going to leave me stranded. NO ONE WILL LOOK AT IT WITHOUT LEAVING IT. I'm not in the position to leave it to test for days due to many rehab and dr appointments. I need help I don't have any money, no less to buy a new car either but maybe if I can get a idea to go on? I've never had such issues with my xterra as I had one traded it in on this one because I was in love and addicted but Nissan is just horrible to deal with.

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    Customer Service

    Reviewed March 5, 2014

    We originally owned a 2005 Nissan Xterra. My wife loves the look and the size of the truck, but we had the fuel sending issue before the recall. She ran out of gas and the dealer treated her as if she were a dumb blonde who just didn't check her fuel gauge closely enough. Worse, because we didn't service our vehicle at the dealership, one of the dealers said that it was a "skinny deal" to begin with and wouldn't go to bat for us. Yes, the whole Nissan corporation is suffering from customer service poisoning, apparently. Even though it was leased, I told the dealer (Economy Wheels in Lindsay, Ontario) where to go and used Lease Busters to get the hell out.

    However, in 2010, I dared to purchase another Xterra Off Road, mostly because my wife loved the vehicle itself so much. I have been very pleased with our dealer (Trans Canada Nissan). However, the vehicle is proving to be a typical Nissan evidently. Rear axle seal, axle, and wheel bearings replaced. Recall on front suspension. Front differential and axles replaced. Recall on transmission cooler. Battery dying. Pneumatic hinges on rear hatch failing. Hatch door lock now freezes up perpetually. All this with barely 80,000 KM (50,000 miles) on it. There's also a lot of tappet and water pump noise happening right now.

    I looked at the new Pathfinder and saw already the litany of recalls. Clearly, Nissan makes its vehicles with low long-term tolerances and we're the guinea pigs for new models. I traded for a new Toyota 4Runner. I've been a long-time Toyota owner and have never suffered through such terrible quality there. My motto now is Nissan Never Again. My father owned a Nissan Murano and also had a number of recalls and transmission issues. My neighbor owned a Titan and among the many mechanical failures, his whole rear end essentially dissolved. And they wonder why they're failing to capture market share in Canada...

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    Reviewed Feb. 2, 2014

    My dad recently bought a 2006 Nissan Xterra brand new off the lot. He has had sudden transmission failure and sudden reactions with the car. We went online to see what can be done to fix these problems and became aware that there was a recall on these vehicles which we were not informed by the dealership.

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    Price

    Reviewed Jan. 18, 2014

    My fuel sending unit failed sometime during spring of 2013 and my mechanic diagnosed the issue June 2013. As it was an expensive repair and not a recall I chose not to do it. On about December 2013, I was looking online for a possible recall and discovered that there had been a warranty extension program for this very issue. I was given an appointment to have the repair done at my local dealer but was told when I arrived that my warranty extension had expired Sept 22, 2013. Why wasn't I notified in writing of this warranty extension? I have written to Nissan requesting a repair.

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    Customer ServiceStaff

    Reviewed Dec. 22, 2013

    I have been a service tech for 30 years, a customer of mine purchased a 2003 Xterra with a v6, with 185000 on it. I thought he was nuts. 3 weeks after he bought it, I got a phone call. He told me he had no heat, they put a new radiator in it, still no heat, then 3 thermostats still no heat. They back flushed the heater core, still no heat. So the used car lot that he got it from called me. They asked me to look at it. At first I said no. Then the owner called me directly so then I told him to come over. At this point he was pissed off at the dealer. I could not believe the shape it was in, the body was flawless, the same with the inside. It was a one owner. So I started to diagnoses it. I let it warm up, the top hose got to 97 degrees. Bottom was at 195 so the first thought was no circulation. I told him we need a water pump so I tore it apart. Remember, it never overheated. When I removed the water pump and looked at it, the impeller had no paddles to circulate the coolant. I replaced the timing belt and the water pump and problem solved. This was the 2nd time in 30 years I have come across it. I wanted to share this. It may help others (I wonder how many got ripped off?) I got it to put an oil pan and a rear main seal in it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 17, 2013

    I had purchased my 2005 Nissan Xterra in April of 2005 brand new, with only a few miles on it. I had also purchased their extended warranty and have had either had their dealerships change my oil or my husband. The warranty had come in handy when the fuel indicator had an issue and we were told then my VIN wasn't part of their recall, I took it to the dealership anyway and they fixed it because I had the warranty. Other than that, I hadn't had any problems other than it was a gas hog. Then around 4pm on Friday, November 8, 2013 while coming back from the store, I felt an odd lurch, saw the engine light blip on and noticed that I couldn't accelerate very well as I had come to an intersection.

    Scared, I drove my 2005 Nissan Xterra home carefully, praying that nothing else would happen. After I got home, I called my husband and let him know what happened. On Saturday morning, he was able to take a look at my car. He opened up the hood of the Xterra and noticed odd fluid in my transmission. Right around that time, a friend of ours had stopped in for a visit. As my husband was inspecting my car, our friend said that he heard about a class action lawsuit regarding Xterras and their transmission. We Googled it and the problem immediately came up. Furious that we were never notified, he called our local dealership and told them what happened. The person on the line asked for the VIN and when we gave it to her, she said that our VIN was not part of the lawsuit (sound like a common theme?).

    My husband pointed out that it was for ALL Nissan Xterras and Frontiers from 205-2010. She said that she had to check with their manager. After a couple of minutes, she came back on the line and said that we should bring the car in so that they could verify the problem. My husband drove the Xterra to the dealership shadowed by his friend in his car. They verified that my car had the problem and for $2500 they would fix it. We were outraged especially according to the lawsuit, it was a defect of the radiator that caused this problem and so why did we have to pay for it?

    Since my car hit the 8-year mark in April of 2013 and it had 79,400 miles on it, we were told that it was over the 8-year mark (yes, by about 7 months) so we had to pay the $2500. My husband left the Xterra there and told him that we were going to work with Nissan National to get the price down or get the charge waived. That was Saturday afternoon. On Tuesday (Monday was holiday), he called them and after some time, got a 'consumer assistant' on the line and explained the problem. The guy reiterated what the dealership said and my husband said that he was dismayed since that could have been serious especially since I had my 2-year-old in the car with me. Also that he was disappointed that Nissan doesn't stand by their product and that we had a whole family of Nissan owners. The guy, not caring that this problem endangered me and our child, demanded that we prove that we were loyal Nissan owners!!

    Incredulous, my husband asked what did he mean by that. The 'consumer assistant' stated that we needed to provide the VIN numbers of all the Nissans in our family and we had to get it to him by the next morning! (I KID YOU NOT!!) My husband said that it would take a while and being that his parents had multiple Infiniti vehicles for years, it could take a while. The guy said that Infiniti wasn't Nissan. My husband said that being that they are owned by the same company, it should still show some loyalty. The only reason I had even looked at a Nissan was because his parents loved their Infinitis. I didn't like the Infiniti designs but was willing to try a Nissan since they were the same company. He didn't care but he said that he would wait for the VIN numbers and let us know what he could do.

    We all scrambled to get it. By the time we were done, we provided 7 Nissan and Infiniti VIN numbers going back to the 1990s. After providing this information, he didn't call us back when he said - Wednesday. On Thursday, late afternoon, he called but I was in a meeting. However, when I saw the number, I called back immediately, noting there was a 7-minute window in which I missed him. I left him a message apologizing for missing his call. He called back 2 days later to my husband and informed him that it wasn't good enough and that we still had to pay. Furious, I had a friend drive me to the dealership to fetch my car. The dealership was almost reluctant to let me go but I told them that if they weren't even going to stand up for their product, why should I pay?

    Maybe my death would be something that would prompt Nissan to actually do the right thing and invoke a recall! I told them that it was a shame that they didn't want to pressure their national offices to do the right thing. I said that I would never ever buy a Nissan again and I would spend a lot of time denouncing it. One week on Facebook and I had already convinced 2 of my friends to not buy Nissans. Imagine what I will do with more time! I drove home carefully with my friend shadowing behind me.

    That weekend, my husband took apart my car's radiator and transmission and realized that the transmission was salvageable. So we purchased a new radiator (generic brand), bottles and bottles of transmission and radiator flushes and fluids. $600+ later, my husband got it to work like new. It actually ran better! But because I remained wary of my car, I traded it in and got another car from a different manufacturer. I am glad I did because I read in one of the complaints on another site that this one poor fellow's Xterra actually caught fire from it while he was on the freeway! I cannot in good conscience keep driving especially since I drive my 2-year-old and my 6-year-old around. For those that have paid for Nissan to do it - be warned! I have also read that people who have paid Nissan to do it may see it happen again and they will want twice as much!

    I had been in luxury retail for 23 years and was very good at it as a manager and sales professional. I have to say that I am extremely appalled at the way Nissan treats their customers and the lack of concern that they have for a potentially dangerous defect that could be deadly for their customers. I would never demand a customer to 'prove' their loyalty by showing me evidence that they and their family members own my product! Owning just one of our products was proof enough! I especially find it distasteful that they did not inform the dealerships that the catastrophic transmission failure that many people experienced did not have to happen if the mechanics were instructed to take a look at the transmission fluid at the time of an oil change, they would notice the odd fluid mix immediately, be able to inform the customer and thus, maybe having the consumer have a $500-700 issue rather than a $2500-3500 issue.

    Fortunately, the reason my transmission was saved was a couple of weeks earlier my husband decided it was time to change my oil, he had noticed the fluid looked like it got water in it so he topped off my radiator fluid, changed my oil and did a transmission flush. So because it didn't have the build up of crap in the transmission, my transmission had acted funny but didn't fail. We got lucky with that bit of warning. I put forth complaints to Nissan and NHTSA about the problem. I don't expect much. I just hope that no one gets seriously hurt from this. Good luck to anyone else out there that has one of these vehicles!

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    Reliability

    Reviewed Dec. 15, 2013

    Thought I Was Buying a New Car. I have had the worst experience with Nissan and wanted to see if anyone has suggestions on how to deal with it? I purchased what I thought was a new car but have come to realize that before I purchased the car it was damaged in ways I was unable to detect and also had multiple mechanical defects. My car has been in and out of the shop multiple times and has spent over 25 nights in total at the shop. One week was at a collision center since the dealership was unable to take care of the leaking roof which was caused before I received my supposedly new car.

    The last time my car was in the shop, it was apparent that I did not get what I paid for and called Nissan. The person was helpful and processed the request to buy back the defective car but I just received word that the request was denied. I was shocked to say the least. The service department admitted they have never seen anything like this with a new car. The car was clearly tampered with before my purchasing it and I still do not even have my car back after almost three weeks.

    I am now forced to work with the Better Business Bureau to try to get my money back for a car I won't truly feel safe driving even when I do, eventually, get it back. Mostly I am shocked and dismayed that Nissan is requiring me to show that legally they have to pay me back for the car instead of simply doing what they know is the right thing to do. I expected more from the company since I previously owned a Nissan for 13 years that luckily had almost no issues since neither the dealership nor corporate will buy back a car they know is not what any reasonable person would consider a reliable new car.

    If someone who can resolve this at Nissan is willing to contact me directly, I have much more detailed information on each thing that has gone wrong with my car since the day I purchased it. In the meantime, since I don't in good conscience feel I can let this go, will continue seeking a solution through the Better Business Bureau as well as through online forums which may have suggestions or tips on how to rectify this situation.

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    Reviewed Dec. 9, 2013

    I am having a serious problem (transmission) and Nissan only wants to take care of all but 3000.00. I don’t have 3000 and don’t think I should pay anything. They knew about the problem and did nothing to help consumers. Nissan number is 800-647-7261 Ref # **. Please help. Car is at Concordville Nissan 610-459-8900. See article below....

    "NCCC has received a number of complaints from consumers in regards to sudden, catastrophic transmission failures in 2005-2010 Nissan Pathfinder, Frontier and Xterra vehicles and have requested that NHTSA conduct a defect investigation. They report a complete loss of motive power and needing to be towed to a dealership. They report in all instances that the dealer diagnosed the problem as a failed transmission fluid cooler located in the radiator assembly that allowed coolant to mix with and contaminate the automatic transmission fluid, resulting in damaged internal transmission components and a damaged internal transmission computer. The complainants report no warning signs leading up to or just prior to the failures. NCCC has learned from website searches and through the NHTSA website of many other complaints in the subject vehicles similar to the complaints we have received. Website data and NHTSA reports usually list the same symptoms and note the same lack of warning signs. Numerous complaints on the NHTSA website note repeat oil cooler failures and transmission failures related to coolant contamination from the radiator oil cooler assembly."

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    Customer ServiceCoveragePrice

    Reviewed Dec. 3, 2013

    I have a Xterra that has a bad sending unit in the fuel tank. I took the car to the dealership earlier this year for the issue and they told me I needed a new timing chain guide or my engine would stop working, the cost would be $1500, but if I could find somebody to do it cheaper they would match their price. Oh yeah, they would ONLY charge me 590.00 for the repairs on the fuel tank, that would have been covered if I had brought it in earlier (the fuel gauge had been acting up for over a year). They also replaced the ECM at that time. I called Nissan to see if they would help pay any of the cost since this was a recalled item. They said NO. I got the timing chain issue fixed first and had to wait to get the fuel tank fixed. Now I got the sending unit replaced and NOW I need to have the catalytic converters replaced. I called Nissan for a price and they quoted me ~$700 each plus ~$230 for the O2 sensors and $400 labor. I also found out that the ECM could be responsible for the catalytic converters going bad.

    So I called Nissan today to complain about the car and I told them about the fuel tank AGAIN... And told them that if I Had an accident, I would sue them since they knew about the issue and chose to do nothing about it which at this point he put me on hold. When he came back on the phone, he told me that they would consider paying for it if I took it to the dealer, which I refused to do. After he put me on hold again (we got disconnected) he called back to tell me that the repair had already been done by the previous owner and they would not cover it again. My problem was if they fixed it once and the same problem occurred wouldn't you think it was the same defect AGAIN?

    I feel that they knew about all the defects yet they refuse to do anything about it. I have seen several other reviews of Nissan owners all with the same issues. I would NEVER purchase another vehicle from them nor would I ever recommend them to anyone. I am left with over $3000 in repairs and I see that there is a class action lawsuit for another issue of the trans fluid and coolant mixing together from another defect that has cost another ~$3000 to have those repairs done, UGH!!!

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    Coverage

    Reviewed Nov. 15, 2013

    I have a 2004 Nissan Xterra purchased new that only has 65000 miles. There is a voluntary recall thru the NTSB for a steering defect. My Xterra has the symptoms of the defect but Nissan will not cover it. They claim that my VIN is not within the recall numbers but it was manufactured during the recall period, at the Symrna, TN plant and HAS the symptoms. They cannot say why it is not among the recalled vehicles and want me to pay and then they will decide if they will cover it. Doing a web search, they never pay for the repairs. Last Nissan for me. Ironically I was looking at a Cube for around town. Bought a Ford Transit Connect instead.

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    Reviewed Nov. 12, 2013

    The car completely lost power. The dealer diagnosed the problem as a failed transmission fluid cooler located in the radiator assembly that allowed coolant to mix with the contaminate the automatic transmission, cost to fix deductible $3000.00!!!

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    Staff

    Reviewed Oct. 29, 2013

    I bought a Nissan Xterra 2006 brand new with less than 20 miles on it for my wife in late 2005. She has made sure it has been regularly serviced and well maintained over the years. The exterior and interior look almost new for this being the end of 2013. Over the years we have had to fix several items such as 1. fuel gauge dropped to empty at half tank. 2. the driver window quit working. 3. the air pressure sensor light for the tires stayed on. 4. rear suspension problems. 5. windshield washer tank fell apart, BUT this next problem takes the cake. 6. RADIATOR AND TRANSMISSION COOLANT MIXING. And you guess it, Nissan says that since I am over the mileage of 100,000 miles (my mileage is 103,483) they can't help me!!! Why do we, THE CUSTOMERS!!!!!! have to continually put up with corporate greed, so the CEOs of these companies get richer and we get poorer????? When will we stand up and boycott the companies that refuse to honor their word??? The American people deserve better!!!!! Not that it will do much good but you can file a complaint here at 1-888-327-4236. I have learned my lesson and will only buy AMERICAN MADE from now on.

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    Reviewed Oct. 24, 2013

    Dealer did a compression test and found coolant in transmission causing failure. Dealer said no maintenance precaution could stop this from happening. Nissan is well aware of the issue and has extended warranty to 160,000... however for 90% of people experiencing this problem, failure is occurring in the 170,000 - 190,000 range.

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    Nissan Xterra Company Information

    Company Name:
    Nissan Xterra
    Website:
    www.nissanusa.com