Nissan Murano

Nissan Murano

 3.5/5 (1277 reviews)

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Overall Rating3.5 out of 5
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About Nissan Murano

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The Nissan Murano is the company's first SUV crossover. Read more Nissan reviews to learn about other models.

Nissan Murano Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: March 15, 2023

We purchased a 2016 Nissan Murano December 21, 2022 with only 67k miles on it. Two months later the dealership tells us that we need a new transmission. After spending $20k on the the vehicle this is very upsetting. Consumer affairs for nissan said that since the vehicle has only been to the dealership a "few times" before we purchased it and since the warranty stopped at 60k miles, they cannot help.

I've owned many vehicles and have never had any issues with Toyota or Honda and will never purchase a nissan again. We will get rid of the garbage vehicle and never look back. There should be a recall as this is a safety issue, but hopefully someone will read this and avoid the mistake of purchasing a Nissan with a CVT. They have this issue on the 2015 up until the latest model versions. Somehow they can get away will selling garbage. Please avoid this vehicle and make for your own safety.

2 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: April 16, 2021

2019 Murano - Radio comes on when car is parked. 10 - 15 seconds. Working in the garage it turns on by itself. No one has the fob or is near it? Scared the heck out of my wife. I hear it several times a week. Mentioned it when with first service. Told to see if it continues. It does.

7 people found this review helpful

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    Rated with 1 star
    Verified Reviewer
    Original review: April 15, 2021

    Apparently Nissan made a defective transmission for the 2010 Nissan Murano. Do not buy this car. They said it is a known issue for the transmission just to shut off and they will not repair it. My 2010 Nissan Murano's transmission shut down on me on the highway. Thankfully my children were not in the car with me. I called Nissan Consumer Affairs and they said there is nothing they can do and did not give a care. Please do not buy Nissan. They are too expensive to fix their known defective transmission ($5300).

    13 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 5, 2020

    I was told I need a new transmission after having the car for 2 years. The dealership is asking for 13,000 dollars to fix my car. I wish I had of know Nissan Muranos is known to have transmission problems. I been going back and forth with Carshield over a month. Worst experience ever.

    17 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 18, 2020

    My transmission went out at only 136,000 miles. Every place I called to help me stated that this is a VERY common problem. It is extremely difficult if not impossible to find a used transmission and even if you do it is difficult to reprogram it for your vehicle. The only place to get a new transmission is from Nissan which is EXTREMELY expensive! You also have to pay for reprogramming and use ONLY Nissan fluids. Nissan is aware of this problem and has not offered to correct their problem.

    19 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 3, 2020

    The 2020 Murano has slits under the doors to let water out to prevent rust. This feature lets dust leak in. We live on gravel. My car is so dusty I have to Swiffer it constantly. I think there has to be a better design. I have contacted the company and have been told it is working as designed. I wish I would have known about this and went with another Awd SUV.

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 9, 2020

    I bought a brand new 2019 Nissan Murano in Sept 2019. A week after I bought this nissan the radio would come on for 5-10secs and turn off with the car completely turned off. They ordered a new one back in April which is supposedly on backorder as of July 9, 2020. The washer fluid motor went bad last month. I was told they ordered it, bring it in and was told they ordered the wrong part. Two days ago the front windows decided to roll down all by themselves on several occasions with the vehicle being completely off. Every time I call, no one would call me back and today I finally had a very unprofessional rude gentleman call me and proceeded to hang up on me several times. Customer service is absolutely horrible as well as their vehicles. Once these parts are changed I will definitely be trading it in!

    14 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: May 22, 2020

    I have a 2011 Murano with only 89,000 miles. What problems could it possibly give me right? WRONG! The transmission has started jerk and when I step on the gas to go from a complete stop it starts out very slow then speeds up! After looking into the problem it turns out that Nissan extended their warranty on the cvt transmissions because of this. It was costing up to $4,000 to fix or replace the whole transmission! And too many complaints and problems with the cvt. HOWEVER guess what? My vehicle IS NOT part of the extended warranty! Only certain models with certain VINs. Ugh! This is bs! I'm so pissed???.

    19 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 15, 2019

    This is my second Murano and have had this one 7 1/2 years. We have maintained this car and rides and comfort fantastic. Easy to get in and out of. Still looks great. Will eventually get another Murano as we have had no problems or issues. Love it!!

    24 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 14, 2019

    I have had my Murano for approximately 2 month now and I love it. It is so comfortable and rides like a dream. Handles great and is a joy to drive. I haven't set everything up yet, but there's a lot you can do. I haven't driven in the snow yet, but my friend has a Murano and she says it handles great in the snow. My brother drove with me on a 2 hour road trip and he was very impressed with the ride. I recommend to anyone looking at Muranos.

    13 people found this review helpful
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    Nissan Murano Company Information

    Company Name:
    Nissan Murano