Nissan Murano

Nissan Murano Reviews

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About Nissan Murano

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The Nissan Murano is the company's first SUV crossover. Read more Nissan reviews to learn about other models.


Nissan Murano Reviews

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    How do I know I can trust these reviews about Nissan Murano?
    • 4,461,922 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Reviewed June 14, 2023

    2023 Nissan Murano and had issue day 1 of owning the car. It’s been in 4 times in 3 months. I submitted to Consumer Affairs I have a lemon. Way too much $ for how cheap this car is. Bad brakes, technology doesn’t work and CarPlay is AWFUL! The car says I’m about to get in a car crash on the hwy with no one around me. I have driven Nissan for over 20 years and I cannot wait to never drive a Nissan again! Worst experience with this awful poorly unsafe my made car! Not worth risking your life getting behind the wheel! So disappointing and consumer affairs opened a case. The bumper was not put on at manufacturer right, 3 thing inside the car had to be replaced… overall horrible car!!!

    Reviewed March 15, 2023

    We purchased a 2016 Nissan Murano December 21, 2022 with only 67k miles on it. Two months later the dealership tells us that we need a new transmission. After spending $20k on the the vehicle this is very upsetting. Consumer affairs for nissan said that since the vehicle has only been to the dealership a "few times" before we purchased it and since the warranty stopped at 60k miles, they cannot help.

    I've owned many vehicles and have never had any issues with Toyota or Honda and will never purchase a nissan again. We will get rid of the garbage vehicle and never look back. There should be a recall as this is a safety issue, but hopefully someone will read this and avoid the mistake of purchasing a Nissan with a CVT. They have this issue on the 2015 up until the latest model versions. Somehow they can get away will selling garbage. Please avoid this vehicle and make for your own safety.

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      Reviewed April 16, 2021

      2019 Murano - Radio comes on when car is parked. 10 - 15 seconds. Working in the garage it turns on by itself. No one has the fob or is near it? Scared the heck out of my wife. I hear it several times a week. Mentioned it when with first service. Told to see if it continues. It does.

      Customer ServicePriceReliability

      Reviewed April 15, 2021

      Apparently Nissan made a defective transmission for the 2010 Nissan Murano. Do not buy this car. They said it is a known issue for the transmission just to shut off and they will not repair it. My 2010 Nissan Murano's transmission shut down on me on the highway. Thankfully my children were not in the car with me. I called Nissan Consumer Affairs and they said there is nothing they can do and did not give a care. Please do not buy Nissan. They are too expensive to fix their known defective transmission ($5300).

      Reviewed Oct. 5, 2020

      I was told I need a new transmission after having the car for 2 years. The dealership is asking for 13,000 dollars to fix my car. I wish I had of know Nissan Muranos is known to have transmission problems. I been going back and forth with Carshield over a month. Worst experience ever.

      Customer ServicePrice

      Reviewed Aug. 18, 2020

      My transmission went out at only 136,000 miles. Every place I called to help me stated that this is a VERY common problem. It is extremely difficult if not impossible to find a used transmission and even if you do it is difficult to reprogram it for your vehicle. The only place to get a new transmission is from Nissan which is EXTREMELY expensive! You also have to pay for reprogramming and use ONLY Nissan fluids. Nissan is aware of this problem and has not offered to correct their problem.

      Reviewed Aug. 3, 2020

      The 2020 Murano has slits under the doors to let water out to prevent rust. This feature lets dust leak in. We live on gravel. My car is so dusty I have to Swiffer it constantly. I think there has to be a better design. I have contacted the company and have been told it is working as designed. I wish I would have known about this and went with another Awd SUV.

      Customer ServiceStaff

      Reviewed July 9, 2020

      I bought a brand new 2019 Nissan Murano in Sept 2019. A week after I bought this nissan the radio would come on for 5-10secs and turn off with the car completely turned off. They ordered a new one back in April which is supposedly on backorder as of July 9, 2020. The washer fluid motor went bad last month. I was told they ordered it, bring it in and was told they ordered the wrong part. Two days ago the front windows decided to roll down all by themselves on several occasions with the vehicle being completely off. Every time I call, no one would call me back and today I finally had a very unprofessional rude gentleman call me and proceeded to hang up on me several times. Customer service is absolutely horrible as well as their vehicles. Once these parts are changed I will definitely be trading it in!

      Punctuality & Speed

      Reviewed May 22, 2020

      I have a 2011 Murano with only 89,000 miles. What problems could it possibly give me right? WRONG! The transmission has started jerk and when I step on the gas to go from a complete stop it starts out very slow then speeds up! After looking into the problem it turns out that Nissan extended their warranty on the cvt transmissions because of this. It was costing up to $4,000 to fix or replace the whole transmission! And too many complaints and problems with the cvt. HOWEVER guess what? My vehicle IS NOT part of the extended warranty! Only certain models with certain VINs. Ugh! This is bs! I'm so pissed???.

      Reviewed Dec. 15, 2019

      This is my second Murano and have had this one 7 1/2 years. We have maintained this car and rides and comfort fantastic. Easy to get in and out of. Still looks great. Will eventually get another Murano as we have had no problems or issues. Love it!!

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      Nissan Murano Company Information

      Company Name:
      Nissan Murano
      Website:
      www.nissanusa.com