Nissan Murano

Nissan Murano Reviews

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About Nissan Murano

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The Nissan Murano is the company's first SUV crossover. Read more Nissan reviews to learn about other models.


Nissan Murano Reviews

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    Staff

    Reviewed Sept. 10, 2024

    I bought it brand new October 2018 and have maintained it very well. We use synthetic oil & do have the OLF & tire rotation every 5,000 miles. Plus we follow normal maintenance guidelines. I’m a fast driver and love all the extra standard features. Especially the front camera, sound system. It been a great car.

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    Reviewed Aug. 20, 2024

    I have a 2017 Nissan Murano that leaks water into the interior. This vehicle has 42K miles. The drainage in the front drivers side was corrected in August of 2019 when the vehicle had 27K miles. Vehicle was bought new in 2017. This is apparently a problem many people have had according to reviews I have recently read. Why is there not a recall by Nissan to correct this issue? It’s a known problem!

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      Price

      Reviewed June 14, 2023

      2023 Nissan Murano and had issue day 1 of owning the car. It’s been in 4 times in 3 months. I submitted to Consumer Affairs I have a lemon. Way too much $ for how cheap this car is. Bad brakes, technology doesn’t work and CarPlay is AWFUL! The car says I’m about to get in a car crash on the hwy with no one around me. I have driven Nissan for over 20 years and I cannot wait to never drive a Nissan again! Worst experience with this awful poorly unsafe my made car! Not worth risking your life getting behind the wheel! So disappointing and consumer affairs opened a case. The bumper was not put on at manufacturer right, 3 thing inside the car had to be replaced… overall horrible car!!!

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      Reviewed March 15, 2023

      We purchased a 2016 Nissan Murano December 21, 2022 with only 67k miles on it. Two months later the dealership tells us that we need a new transmission. After spending $20k on the the vehicle this is very upsetting. Consumer affairs for nissan said that since the vehicle has only been to the dealership a "few times" before we purchased it and since the warranty stopped at 60k miles, they cannot help.

      I've owned many vehicles and have never had any issues with Toyota or Honda and will never purchase a nissan again. We will get rid of the garbage vehicle and never look back. There should be a recall as this is a safety issue, but hopefully someone will read this and avoid the mistake of purchasing a Nissan with a CVT. They have this issue on the 2015 up until the latest model versions. Somehow they can get away will selling garbage. Please avoid this vehicle and make for your own safety.

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      Reviewed April 16, 2021

      2019 Murano - Radio comes on when car is parked. 10 - 15 seconds. Working in the garage it turns on by itself. No one has the fob or is near it? Scared the heck out of my wife. I hear it several times a week. Mentioned it when with first service. Told to see if it continues. It does.

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      Customer ServicePriceReliability

      Reviewed April 15, 2021

      Apparently Nissan made a defective transmission for the 2010 Nissan Murano. Do not buy this car. They said it is a known issue for the transmission just to shut off and they will not repair it. My 2010 Nissan Murano's transmission shut down on me on the highway. Thankfully my children were not in the car with me. I called Nissan Consumer Affairs and they said there is nothing they can do and did not give a care. Please do not buy Nissan. They are too expensive to fix their known defective transmission ($5300).

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      Reviewed Oct. 5, 2020

      I was told I need a new transmission after having the car for 2 years. The dealership is asking for 13,000 dollars to fix my car. I wish I had of know Nissan Muranos is known to have transmission problems. I been going back and forth with Carshield over a month. Worst experience ever.

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      Customer ServicePrice

      Reviewed Aug. 18, 2020

      My transmission went out at only 136,000 miles. Every place I called to help me stated that this is a VERY common problem. It is extremely difficult if not impossible to find a used transmission and even if you do it is difficult to reprogram it for your vehicle. The only place to get a new transmission is from Nissan which is EXTREMELY expensive! You also have to pay for reprogramming and use ONLY Nissan fluids. Nissan is aware of this problem and has not offered to correct their problem.

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      Reviewed Aug. 3, 2020

      The 2020 Murano has slits under the doors to let water out to prevent rust. This feature lets dust leak in. We live on gravel. My car is so dusty I have to Swiffer it constantly. I think there has to be a better design. I have contacted the company and have been told it is working as designed. I wish I would have known about this and went with another Awd SUV.

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      Customer ServiceStaff

      Reviewed July 9, 2020

      I bought a brand new 2019 Nissan Murano in Sept 2019. A week after I bought this nissan the radio would come on for 5-10secs and turn off with the car completely turned off. They ordered a new one back in April which is supposedly on backorder as of July 9, 2020. The washer fluid motor went bad last month. I was told they ordered it, bring it in and was told they ordered the wrong part. Two days ago the front windows decided to roll down all by themselves on several occasions with the vehicle being completely off. Every time I call, no one would call me back and today I finally had a very unprofessional rude gentleman call me and proceeded to hang up on me several times. Customer service is absolutely horrible as well as their vehicles. Once these parts are changed I will definitely be trading it in!

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      Nissan Murano Company Information

      Company Name:
      Nissan Murano
      Website:
      www.nissanusa.com