Nissan Murano Reviews

Apparently Nissan made a defective transmission for the 2010 Nissan Murano. Do not buy this car. They said it is a known issue for the transmission just to shut off and they will not repair it. My 2010 Nissan Murano's transmission shut down on me on the highway. Thankfully my children were not in the car with me. I called Nissan Consumer Affairs and they said there is nothing they can do and did not give a care. Please do not buy Nissan. They are too expensive to fix their known defective transmission ($5300).

I was told I need a new transmission after having the car for 2 years. The dealership is asking for 13,000 dollars to fix my car. I wish I had of know Nissan Muranos is known to have transmission problems. I been going back and forth with Carshield over a month. Worst experience ever.

My transmission went out at only 136,000 miles. Every place I called to help me stated that this is a VERY common problem. It is extremely difficult if not impossible to find a used transmission and even if you do it is difficult to reprogram it for your vehicle. The only place to get a new transmission is from Nissan which is EXTREMELY expensive! You also have to pay for reprogramming and use ONLY Nissan fluids. Nissan is aware of this problem and has not offered to correct their problem.

The 2020 Murano has slits under the doors to let water out to prevent rust. This feature lets dust leak in. We live on gravel. My car is so dusty I have to Swiffer it constantly. I think there has to be a better design. I have contacted the company and have been told it is working as designed. I wish I would have known about this and went with another Awd SUV.

I bought a brand new 2019 Nissan Murano in Sept 2019. A week after I bought this nissan the radio would come on for 5-10secs and turn off with the car completely turned off. They ordered a new one back in April which is supposedly on backorder as of July 9, 2020. The washer fluid motor went bad last month. I was told they ordered it, bring it in and was told they ordered the wrong part. Two days ago the front windows decided to roll down all by themselves on several occasions with the vehicle being completely off. Every time I call, no one would call me back and today I finally had a very unprofessional rude gentleman call me and proceeded to hang up on me several times. Customer service is absolutely horrible as well as their vehicles. Once these parts are changed I will definitely be trading it in!

I have a 2011 Murano with only 89,000 miles. What problems could it possibly give me right? WRONG! The transmission has started jerk and when I step on the gas to go from a complete stop it starts out very slow then speeds up! After looking into the problem it turns out that Nissan extended their warranty on the cvt transmissions because of this. It was costing up to $4,000 to fix or replace the whole transmission! And too many complaints and problems with the cvt. HOWEVER guess what? My vehicle IS NOT part of the extended warranty! Only certain models with certain VINs. Ugh! This is bs! I'm so pissed???.

This is my second Murano and have had this one 7 1/2 years. We have maintained this car and rides and comfort fantastic. Easy to get in and out of. Still looks great. Will eventually get another Murano as we have had no problems or issues. Love it!!

I have had my Murano for approximately 2 month now and I love it. It is so comfortable and rides like a dream. Handles great and is a joy to drive. I haven't set everything up yet, but there's a lot you can do. I haven't driven in the snow yet, but my friend has a Murano and she says it handles great in the snow. My brother drove with me on a 2 hour road trip and he was very impressed with the ride. I recommend to anyone looking at Muranos.

This is our second Nissan Murano. We shopped for several weeks for a vehicle that would compare with the Murano and all its bells and whistles to include more expensive luxury SUVs. We compared apple to apples, and drove all the vehicles. After seriously considering all the other vehicles, we thought that the Lexus SUV would be at least comparable. While it drove as well as the Murano, it simply did not have all the safety and convenience feature of the Murano. WE ended up buying another Murano Platinum with all the features of the original one. After driving it for a year, we know we made the right decision.

Bought a used certified 2018 Nissan Murano a little over a month ago. Service has been great and I love everything about the car- it’s roomy, drives very smoothly, has great pickup, is very quiet, and looks fantastic!

I love the car, its ride and interior. I do have a problem seeing over the right front quarter. It is built up a bit and I am short so when turning I can't see over the right quarter. I hit a few curbs now and then which is very frightening.

Purchased a new Murano in Las Vegas. Had a lot of electrical issues. Their service stinks, just try to call any of the dealers in Vegas and ask to speak to a manager. You get put on hold and or goes right to voice mail, they have massive firings of staff and managers due to low human capital and leadership,, I’ll never buy another Nissan.

Bought my truck from Lakeside Auto 'off of Nevada and Motor City...' Colo. Spgs. Was told one price, sold it to me for a whole other price. They added a warranty I didn't ask for. Never fixed anything on it. Never called for it to get fixed. Me and daughter were stranded a few hours at a fast food. They had put a false part on the car that was on recall and we were in a construction area 'at night' and could have died. Wheel locked up. 'First' it started shaking then I luckily I could pull over to a fast food. It was scary! Lucky not to have been hit!

Very comfortable...quiet ride. Safety FEATURES EXCELLENT. REAR WINDOW NOT VERY WELL DESIGNED. COULD USE ADDITIONAL CAMERA REAR FACING. We have had several problems that were eventually fixed. One recall involved the brakes leaking. All in all I would recommend the Murano. But gas mileage not great.

I purchased a Murano Cross Cab Convertible, along with an expensive warranty because I was told the top could be a problem. Took it in for service because the top would not go down and my trunk would not open. Fast forward, I was told a needed a whole new roof because a harness was corroded. You guessed it, corrosion is not covered on the warranty. The part was $400 but they wouldn't honor the one we found online and said I need a whole roof. Total $10000! As a "goodwill gesture", they agreed to pay 60% of the repair. I am still out $4000 and am having an unnecessary repair because a corporate engineer said I need a new roof and the technicians did not know how to just replace the part.

My 2018 Nissan Murano just had its transmission replaced. It had 48000 km on it. I’m going to trade it in before the warranty expires. It’s not reliable. It also had a front bumper sensor go on it that was about $2000 to replace.

I purchased 2007 Nissan Murano 6 months ago. Car was running good, and starts good. Recently, when I drove the car, I heard clunk sound per drive at 40 MPH. I didn't know what it was but it was occurring every day. Last Saturday, I ran the car and it was working great. On the freeway, I set the cruise control at 70mph. Going up hill, I heard rattling noise from engine like using low octane. All of sudden, I lost the power. The RPM was up but car was not going so I pulled to the right. At lower speed around 40, the car was moving but not passing over 60. Luckly, I came home.

I purchased my 2010 Murano LE and do not drive much. My SUV has just 64,000 miles and I took it to dealership to have oil changed. My SUV has only been serviced by Nissan and my SUV is in mint condition. The SUV has been trouble free until today when I was informed by dealership I cannot drive my SUV because transmission is ready to fail! They told me as a courtesy they would replace transmission ($5,000), but I would be responsible to pay for the seals in front part of transmission at a cost of $4,000!

Brought a 2009 Murano. Had for two years. Absolutely loved it till the CVT FAILED and I come to find out Nissan extending the warranty on it... due to a class action suit... I didn't qualify due to mileage. Completely disappointed with Nissan. Do your research before purchasing a used Nissan. Never will I buy their product again.

We really wanted to love this vehicle, but with the rust issues that include exhaust, lines and frame we can’t. We purchased our 2018 Murano on Nov 28, 2018. I happen to notice rust on the tailpipes and looked under the vehicle. To my horror, the whole exhaust was rusted and parts of it had flaky rust as if the rust had been there for a long time, I took it to dealer, they said, they take some picture sent to Nissan but already long time. I still hear nothing, I will check it back, very disappointed, not recommend.

We have a 2011 Nissan Murano, 125000 miles...had to install new struts, sway bar links, lower control arms...$1100 later. Oh, the MAF sensor went, Nissan dealership replaced it and it cost $684. Then the transmission just went, now they are saying it could have tripped a MAF code. No return for the $648, but now saying transmission is approximately $5000... NO MORE NISSANS.

We purchased a 2018 Murano on October 28, 2018. Two months later on January 12, 2019 and 3,000 miles on it, I noticed rust on the tailpipes. I looked under the vehicle and to my horror the whole exhaust was rusted. Not surface rust either, but flaky rust indicating it must have been there for a long time. As I continued to look around, I also noticed rust on cable connections, suspension and frame. We took it back to the dealer where they received approval from Nissan to replace the whole exhaust and cables, but not do anything on the frame or suspension because “it was normal”. Now I am stuck fighting Nissan to make it right. Their Customer Service (Nissan1) is a joke! There is no way a car with 3,000 miles and two months old could have rust. I would advise any current Murano owner to inspect their vehicle for rust and discourage anyone thinking of purchasing a Murano not to. I will never purchase another Nissan again.

Own a 2012 Nissan Murano. Purchased it used three years ago and I drive it everyday for work. It has 111,000 miles on the car and while traveling for work the transmission gives out on me and it will not accelerate. This is a huge issue and is happening to a lot of Nissan cars with CVT engines. It is going to cost me over 4,500 dollars to replace the transmission because they are not making this properly. They had numerous cars with extended warranties and my car is not one of the years included in the warranty.

2007 Nissan Murano with 115k miles dies suddenly on the interstate with my daughter driving. She barely made it to the emergency lane. No notice, nothing, just quit. Took it to mechanic and he told me 2007 had bad transmissions. It would cost 3500 to replace it and he said the same thing would happen to new transmission. Nissan never recalled, even though transmissions are bad.

I have a 2009 Murano with 95,000 thousand miles. At the time I experience my SUV not performing as it should so I take it to AAMCO just to check, now this is where my nightmare begins. It was stated to me to get rid of the SUV. The transmission is getting ready to go. It has a code coming from the engine that let you know that the transmission is bad.

I bought Murano 2009 from a dealer. It made my life horrible. I have to replace, compressor, radiator, alternator and it had transmission issues. Not sure what to do with this. I spend around 2000 on this car. If I sell this car it will be a loss since it passed 100k miles. Just wanted to know any exchange offer is available with this car.

Paint is chipping all over my 2016 Nissan Murano. I took my car to a body shop and they let me know that this was abnormal chipping. I have compared my paint to many other vehicles that are the same color and even much older years, which none of them even come close to what my car looks like. I contacted Nissan and spoke with multiple people and the only information I received was that this was “rock chips” and they would not be doing anything about it.

Had the car 4 years. Got it brand new in 2014. Serviced it religiously at the dealer and always had the "inspection" done. Fast forward to 2018, check engine light is on. I'm at the stop light and the car jumps/slips, or stays on 10-20mph for a good 2 minutes, before revving to stay at 35-40mph. EXTREMELY dangerous when turning or doing anything. Got it checked it out by several mechanics, transmission specialists, a dealer and they all say the same thing - I need to replace the transmission ($3500 outside dealer-$5500 at the dealer).

A little about me and my experience. I bought my first Nissan Pathfinder in 1998 and since then have bought different Nissan SUV from one dealer in Miami. In last 20 years I have purchased about 5 to 6 vehicles from Nissan's. Thinking Nissan was a good product I bought a used 2009 Nissan Murano with 45000 miles 2015. To make long story short it started having problems with the transmission early 2016 took it to different mechanics which fixed everything besides the transmission. We finally took it the dealer which dx. Transmission problem but extended warranty had expired 6 months ago. Bottom line they don’t care if you're loyal customer. The Muranos from 2003 thru 2009 have CVT transmission problems and Nissan extended the warranty but I never received a letter or contact about this problem. I have learned from this encounter and will never buy Nissan again.

SO, Nissan extended the CVT warranty to 10y/120K miles on the 2003-2010 Murano. However, I have a 2013 with only 48K miles on it and the CVT transmission has gone out and needs to be replaced. The dealer states the extended warranty does not cover this year, but I see reports from owners up to the 2018 model still having issues with this transmission. When the car is cold the transmission shifts fine. However, after it warms up, you will be sitting at a light or a stop sign and when you depress the accelerator the car barely moves. I have done some study on them and it only crawls forward due to the computer not sensing traction and is limiting the RPM from the motor. This is very dangerous if you need to get out of the way of an oncoming vehicle. It could get you, your passengers and the other vehicles occupants killed! You should not have to pay for this!