Mitsubishi Reviews

Subject: Urgent: Issues with 2024 Mitsubishi Eclipse Cross Purchase. I am writing to express my concerns regarding my recent purchase of a 2024 Mitsubishi Eclipse Cross. The sales process lasted over eight hours, during which I felt pressured by both the salesperson and the manager to finalize the deal. They did not allow me to return my old car, effectively forcing me into this purchase. After bringing the new car home, I discovered it lacks essential features such as Apple CarPlay and adjustable cruise control. Additionally, the rear camera quality is very poor. I am disappointed to find that the technology in this vehicle is extremely basic and does not meet U.S. safety and technology standards. When I returned to the dealership to discuss returning the car, I was met with hostility and was asked to leave without any resolution. This treatment is unacceptable, and I feel misled throughout the entire process.

2020 Outlander, first problem, had to return brand new car to dealer several times to have TPCM repaired. Still causes issues. Not told at time of purchase that no spare tire installed in car. Service useless in Moncton NB Canada. Just over 60.000 km touch screen warranty, it stopped working. Rear camera view on screen useless on sunny days. Dealer told me radio/touch screen would need new unit. Cost for replacement $4000+ Canadian Dollars.

If you are looking or thinking to buy a MITSUBISHI.. RUN AWAY NOW from any place in the World that sell this brand. Worst Customer Service that I am already seeing in my life. Worst Company to help customers included whom bought a NEW car. I bought a new Outlander 2022 and now I am very disappointed. Almost 30 days that my Sunroof explode because thermal shock and after 2 Dealers and one glass company ASSUME that don’t have any evidence that a rock hit my sunroof glass. They keep refuse to repair my car. They act like amateurs when you need them or expect to have a reply from Corporate office or Customer Service. All my respect and admiration for the quality of the car went down to sewage because of how this company acts with its consumers. RUN AWAY PEOPLE.. RUN AWAY FROM MITSUBISHI. I AM SURE WE HAVE MUCH BETTER BRANDS CAR IN WORLD.

Mitsubishi RVR have been the worst car I have ever owned. I purchased new RVR Limited Edition SE 2016 and had so many problems since then. When they sold me the car I got lifetime oil change. It turned out that every time I went for oil change I was charged for maintenance service and was advised if I don't have maintenance done with them I have to pay for oil change. They never told me that when I was buying à véhicule. If I was to go to them for scheduled service by Mitsubishi Motors I was paying double or triple comparing to other places. After 6 years transmission went down which was replaced under warranty.

Back in 2016, I purchased a new 2016 Mitsubishi Outlander for my wife. She has a full time job as a teacher and uses the car on the daily. I purchased this car from Mitsubishi official dealer: MICHAUD MITSUBISHI 80 Andover St Danvers, MA 01923 phone 877-890-4693. When purchasing this car, it was advertised as a new car with a warranty of 10 years for 100000 miles. Recently, in 2022, I noticed the car needed some repairs. The front shocks need to be replaced and there is a gas leak from the exhaust pipe, which a local mechanic told me that it can be dangerous for the people inside the car if the car is not moving. In August of 2022, I called the Mitsubishi customer service office to see if the warranty could cover the repairs needed for the car. The operator told me that the car was registered as a used car, and asked for me to call the dealership who sold me the car.

We traded our first Outlander Mitsubishi 2022 for a 2023 Outlander. Less than 2 months the tailgate started giving us an issue we couldn't close it without resistance and when we did we drove to Lethbridge Mitsubishi to have it fixed. They were good at the moment, took the vehicle in and had to access the door latch from behind an emergency access on the inside of the vehicle.

I purchased a 2023 Outlander SE from Bell Rd. Mitsubishi in Phoenix, AZ this past May 2023. Let me begin by saying they brought me the wrong VIN. I noticed this when my car insurance didn't match. At delivery, it had 47 miles on it. I started having issues with the Infotainment Unit on my first drive. I have since had to visit the dealer 4 times and they took my car for over 30 days and said they could not replicate the issue. The day I took the car back it happened again so they said they'd replace it, delayed finding the new vehicle another 30 days, and then their idea of replacing it was keeping all my money and selling me the new one.

Sales experience was very good. Driving the Outlander home immediately had some mechanical issues. Got it back to dealership right away. Had to make several trips back and forth for troubleshooting. It is 600 km round trip to the dealership. Even today was asked for more photos and to bring the vehicle back in again for an issue that was seen and duplicated at the dealership service department within the week or so of owning it bc Mitsubishi are asking to to have the service dept. triplicate the issue before they will approve another part. Given it is intermittent, and been provided on video at their request, this is absurd to the point of being ridiculous.

Warning!! Transmission warranty. Loopholes that void your warranty. First of all, I love my lancer Mitsubishi. So much so I that I had my car detailed yearly. Yes I took my car in for regular oil changes and fluid checks. I replaced the front and rear struts this spring. I followed the maintenance timeline I printed of Mitsubishi’s site. With that said, I had to take my car in for a minor recall in 2019. Since the car was in for this service we had them change out the cabin filter too and we asked them to go over the car and said we will do whatever the car needed to have done. We told them we wanted to keep on top of our service. The mileage of my car was 91060. Unknown to myself, apparently the transmission fluid is supposed to be changed out at this point. FYI, This is not mentioned on maintenance timeline I was following. Heads up people. If you do not do this your 10 year warranty will be voided.

Updated on 09/01/2023: They reopened my warranty case for radio for the 2nd time and of course they said no. These people are the worst. In my previous review I said the radio was $1,000. I was wrong. It is a $2,500 radio. (that only last less than 3 years) I called the dealership to set my appointment to buy my lease out and get the new radio well before the 3 years but couldn't get it in till 3 days after the warranty. I was well under mileage. They wouldn't cover it.

My 2018 Mitsubishi outlander sport is in the shop again. Back in January 2023-this year- my transmission went with only 130k miles on it. My warranty covered my transmission and thankfully so since I purchased vehicle in July of 2021 and it hasn't been even 2 years. When I received my vehicle back in January of 2023 all the bolts to the air filter cover and radiator cover and everything around engine were missing and never placed back. My battery wires were never tightened back either and I took a video. The dealership which I had to drive a hour away to get to was just like ops.

Beware when purchasing. The salesperson told me the sales price of my car would be a little over 11,000. However when signing documents I was baffled as to why my monthly price is so high. I never had the chance to review the contract until I downloaded it from a computer chip they gave me. I signed their contract on their computer without going over the breakdown as I thought I was getting an 11,000 car but in reality they sold me a car over $21,000 and with interst will cost me over $32,000. I wrote the Better Business Bureau and still looking for advice on how to approach this. I let Victory Mitsubishi know I wanted to return it but they told my salesman to tell me I had to wait for the Title. Not happy.

2/15/23 driving at 25mph with my oldest child, my car came to a very abrupt stop to 0mph... Looking under the car it seems as though the driver side lower control arm disconnected right at the crossmember (which is beyond corroded) causing the driver side tire to jam sideways into the wheel well and breaking my axel.

I bought a brand new OUTLANDER 2022, in less than a month with less than 3000km the engine has started HEATING UP, it's been 10 days since my car is parked At Dilawri Mitsubishi regina. I still do not know when the part will arrive, I believe it's coming from space, in return Mitsubishi does not give you a RENTAL or a loaner vehicle, it's a blunt no even if you ask them. MITSUBISHI CANADA has very bad CUSTOMER SERVICE, please buy toyota or honda. PLEASE DO NOT BUY A MITSUBISHI. IT'S BAD CUSTOMER SERVICE.

We bought a brand new Mitsubishi Outlander last fall; however 2 months later it's catalytic converter was stolen. It took 4 months to get a replacement. When I asked them what options I had to protect it in the future, they said they had no Mitsubishi approved devices to protect a converter and had no idea when they would. They told me any additions or alterations could affect my warranty. 6 days after we finally got our car back, the converter got stolen again! The converters are too easy to steal. The cost of repairs is ridiculous and it's not covered under any warranty because it is a theft/vandalism. So not only are we out thousands, it will be another 4 months before we get our car back. Also, customer service was terrible. In all the conversations I had with them, only one person took the time to fully and competently explain things, like warranty.

I am having a problem with my brand new 2022 Mitsubishi outlander less than 6 months of owning. Last friday December 03/2021 my wife drove her car normally to a parking garage building in Kitchener Ontario, she left her car for approximately one hour and when she return the car won't start. It wasn't even cranking the engine and not releasing the electronic parking brakes, all the lights, radio and everything else were working. The car got an error message on the dash and service light was on. We called the roadside assistance and got our car removed after 5 hours of waiting to our closest dealer since the tow that was sent to us couldn't handle the car weight. We dropped the car at Kitchener dealer very late around 2am.

Having this extended warranty saved me so much money! Right at the end of the regular warranty my drum brakes had to be replaced & the labor on that was crazy high! After getting the quote, I remembered I had the extended & called, they said good thing I called-Or else it wouldn't had been covered (one of those small print items). Mine was & I was very happy!

Received a map update card for my 2017 Outlander Sport. The screen asked for authentication key. Went thru all my paper work to find a 13 digit number. (My dealership closed.) My whole system is now locked up. Called Mitsubishi, they told me to take it to a dealer 1 hour away, did that. They told me to order a card from HERE, a map company. Long story short. I have been to Dealership 2 hours away twice. Still not fixed. Mitsubishi not returning my calls. What can I do now?

I have a 2017 Outlander Sport the paint on the Hood is cracking and peeling off. First they told me I must have wrecked the car. If I had wrecked the vehicle I think I would have known. No other marks on the car. I heard today that they have had an issue with bad paint. I looked into having the hood fixed myself. It would be over $1000.00. I bought this car brand new and they refuse to fix my car. Anyone else have this problem?

I bought my 2010 Mitsubishi Lancer DE new. Right away it had a problem with the air conditioner, which was fixed by the manufacturer before I got the car. Things were OK with the car until recently. 9/2019, I was driving on the freeway and got a symbol on the computer screen that I did not understand. The car lost power and fortunately I was able to safely pull over and the car was then towed to the dealer. Something was wrong with the transmission, which fortunately was fixed under my power train warranty. Now three months later, the engine light keeps going on and off. The code is for catalytic converter. I took it to the dealer who said it is no longer under warranty even though it only has 79,000 miles on it. My warranty was eight years or 80,000 miles for bumper-to-bumper. I have talked to several mechanics who said they never heard of a catalytic converter going bad with this kind of mileage.

The purchase was easy. Found the car, did app over the phone, went in, test drive, was out the door in an hour. The car is amazing. Handles awesome in all weather. Not too big, not too small. Good on gas. Lots of bells and whistles.

Similar quality and amenities to the Toyota Camry without the high purchase cost on the used market. I have one with 267K and other than routine maintenance + one alternator no issues. Can't beat that.

Handling is a little twitchy. Braking is responsive. Overall good value for the money.

I feel this vehicle is safe and reliable and has all the features you would want in an suv that is affordable to the average consumer. It also has 4 wheel drive. The interior is spacious and accommodating. The one drawback is the radio media center.

I bought my Eclipse in 2006 brand new. It's been a reliable vehicle the entire time I've had it. The only damaged it's ever received is either from another driver or me. The only bad thing I can say about it is that the blind spot is terrible. Because of that, I back into a lot of things and I have to be very careful when backing out. It has minor wiring issue with the map light that I did by simply jiggling the wire. Parts of the numbers on the radio screen have begun disappearing. Basically, I don't know if my volume is at 11 or 15. No biggie. Other than those minor issues, this car has been completely reliable. Which I need when I have 3-4 hour drives to visit family. When I buy another vehicle, it will be another Mitsubishi.

I bought my 2015 Mitsubishi Mirage in 2016 from Hertz. The price was excellent... as well as the value. I would have preferred a larger, more solid car. However, I am retired and only drive to the stores and doctor visits, so it is perfect for me. I absolutely Love it!! I am out and about quite a bit and a tank of gas lasts me 3 full weeks! I could not be happier with my purchase.

BUYERS BE WARNED! Stay away from Mitsubishi cars.The radiator sensor broke in my Outlander, and it will not smog with the engine light on in California! As a result, I can't register my car. Mitsubishi only sells the sensor and radiator together for $1,500! This is a total rip off, as there is nothing wrong with my radiator! The DMV said to junk it for $1,000. I guess they are saying Mitsubishi is junk? I don't have this kind of money. What am I supposed to do Mitsubishi?

My 2016 Outlander was rusting all over the top of the weatherstripping above the windshield and beside the windshield. And they called it stone chips when obviously was no sign of stone chips because it was bubbling under the paint all over the weatherstripping of the windshield. For a company all about their warranty, they really fight not to cover it. I had a VW that had the exact problem and they fixed it next day. Never buying Mitsubishi again seeing as my 3 year old car is now my junker.

I lost one of my 2002 Mitsubishi Montero Limited keys and needed to have a new one made. I looked for a replacement in several shops locally without any luck. Apparently, the key is non-standard length and has a chip in it. I called the Hub Mitsubishi of Katy dealership and was told that it would cost $140, which I thought was expensive, but I needed the key so I made an appointment to have it made. I went to the dealership and was told that it would cost $140 plus another $95 for the key. A whopping $243, including tax to have a key made. I believe that the cost to have the key made is excessive and unjustified. I told Anthony, the Service Manager, how I felt. I paid for the key and left the dealership.

I submitted a warranty claim last fall concerning rust breaking through on the tailgate of Mitsubishi RVR. As asked by Mitsubishi, I took the car into the body shop to ascertain a quote. The body shop took pictures and noted that the best course of action was to replace the tailgate. Mitsubishi decided to pursue a body shop of their own choosing and further decided to repair vs replace. I advised Mitsubishi that the repair would not hold and that the rust was bound to reoccur. Sure enough, it reoccurred as I had expected it would.