Mercury Auto Transport Reviews

Trevor was very efficient and great communication before, during and after my car was shipped. The carrier was good too. I shipped my car from Pittsburgh to Georgia at a reasonable price! I would highly recommend!

Thank you again Mercury Auto for transporting our second car this month! The communication was excellent throughout the entire process. Pickup and delivery were right on schedule, just as promised. We were very happy with the service and appreciate the reliability.

I was very please with the level of customer service I received from Jake and June from Mercury Transport. They messaged me often to keep me updated, while in transit and once the vehicles were delivered. The driver was great too, they made sure he followed through with staying in touch with me. Everything went great, Jake was very attentive and he has a really good sense of humor, I texted him thinking it was my son, so it was really funny. Love you Jake! 🤣

I’m incredibly grateful to Mr. Spenser ** from Mercury Auto Transport for clearly explaining the process of transporting my vehicle from one state to another. His thorough explanation gave me the confidence I needed to move forward. He referred me to Adrian **, who, along with his team, was exceptionally friendly and professional. They maintained constant communication, honored the quoted price, and delivered the vehicle right on time. I'm extremely satisfied with the entire experience and highly recommend their services—100%!

Mercury Auto Transport was a very good car delivery company. They picked my car up earlier than the expected pickup date, and it was delivered earlier than it was expected to. The driver and agents were very nice and professional when I talked to them. It was also one of the more affordable car transport companies. I highly recommend them if you are trying to transport your car long distances.

My name is Linda-Lee and I love Mercury Auto Transport. If you're looking for a reliable and professional car shipping company, look no further! They transported my car from New York to Phoenix with no issues whatsoever. My car got picked up on a Tuesday and my trucker arrived in Phoenix on Saturday which was amazing. The communication was amazing, and they were always available to answer my questions. I was very impressed with their attention to detail and commitment to customer satisfaction.

I would not call any other company than Mercury Auto Transport after my experience with them. Jesus contacted me immediately after I reached out and had a transport driver scheduled within 24 hours. The driver was happy, professional, and treated my car with care. Jesus kept communicating with me throughout the entire process making sure that I was happy with the arrangements and that everything was explained thoroughly. This is a reputable company in a sea of scams. Call them! They will take great care of you and your vehicle.

I had an excellent experience with Mercury. I wanted to ship my vehicle from Henderson, NV to Princeton, NJ. It was my first time using an auto transport service and my agent Joe explained everything clearly. He stayed in touch throughout the process and coordinated the transport quickly and efficiently (order number **). The carrier they arranged was also excellent--the driver was professional and delivered my vehicle, arriving one day ahead of the schedule. I would absolutely use Mercury Auto Transport again. Here are some pics during pickup and delivery.

First of this was the quickest less stressful process I have ever went through. Searched car transport llc in Google and immediately I started getting texts. But Ryan ** got ahead of everyone and returned a call immediately that I asked for. I was thinking, "Ugh all these scammers.." His pitch explained to me the process and how I would be getting several texts. He told me to save his name & number and assured me he was the guy for the job! He had me ! This guy stood on business ! Got my car picked up in Virginia on the day I wanted & it is here in Texas with me now! Thank you again to Mercury Transport! Ryan ** you are the man!!!!

I've shipped cars before and usually just shopped the lowest advertised price, which goes to the adage, "you get what you pay for". Decided to do something different and just research "Top 5/10" auto transporters. Mercury Auto was consistently amongst the top rated. Admittedly, the final price was a bit higher than the initial bid. BUT>>>The communication, Before, During and After transport for my 1994 Dodge Stealth R/T was EXCELLENT! The driver communication was good and shipped from GA to TX in 2 days. I don't have any plans for the future, but if I DO need a car shipped again, Mercury will be my 1st and ONLY call!

I had an amazing auto transport shipping experience with Mercury Auto Transport from Nebraska to Florida. Once I put my vehicle on the board through my rep Angelo, it was picked up within a day and a half and transported safely (enclosed trailer) to Tampa within 48 hours. The communication through Angelo was exceptional from the time I expressed interest until I was ready to ship. The handoff to the shipper was seamless as well although Angelo stayed connected to make certain I was satisfied. I would 100% recommend Mercury. June was also very thorough in her followup to assure total satisfaction. I was more than satisfied.

Great service and fair price. I would recommend to anybody. Job was completed as arranged. Had my truck in Arizona and shipped to California and truck driver was very professional and gave me plenty of notice of his ETA. 👍

Thank you Mercury Transport for a job exceedingly well done in moving our car over 2,000 miles which was less expensive than flying from northern Indiana to southern Texas and driving it back. A special thanks to Kristopher **, the broker. Kris was fantastic in explaining all the ins and outs of the process of moving our car, what to watch out for from other brokers or companies, how the pricing works and was honest and straight forward. Thank you Kris. The car was picked up the next day after giving Kris the OK and was delivered on the 3rd day. A very fast turn around. Thank you Kris. If anyone is considering transporting a vehicle, give Kris a call. You will be glad you did. June at Mercury was pleasant, helpful and knows the business well, even where the transport was at all times. Thank you June.

I had an unpleasant experience mainly with a supervisor by the name of Trevor, simply put if you're looking to get information on your order don’t bother contacting them because they will just try to block you and leave you out to dry instead of staying professional and figuring it out. Any small task will take them hours even if it’s something as quick as a phone call. I Recommend finding another company.

1st the price went up past what was quoted, Then I had a problem after delivery that I did not notice till later I sent them a message and they gave the info to the driver/transport owner that then called me and cussed me out. So no help after they got their money.

I had one of the worst experiences imaginable with Mercury Auto Transport. After confirming my reservation and assuring me my car would be picked up within two weeks, their agent came back at the last minute with a price far higher than originally quoted — right when I had already booked my flight based on their promise. It felt like a bait-and-switch. When I refused to accept the inflated rate, they threatened to cancel my reservation altogether, leaving me scrambling and ruining my travel plans. Their communication was misleading, their pricing dishonest, and their customer service totally unreliable. Save yourself the stress and disappointment — find a company that respects its customers and honors its commitments. Mercury Auto Transport does neither.

The worst company ever. Never use their services. We asked them to transport our car from Virginia to California. We received the car 4 days late. We had to go and pick it up ourselves. There was no coordination between the dispatcher and the driver. For three days, they kept promising the car would arrive, and in the end, we had to go get it. The driver stained the interior of our brand-new car with dirty, greasy clothes and left marks on the seat and interior fabric.

I just wanna say this a scam website. All they do is take your money and call back asking for more. Don't mess with these people. Big trouble. I'm trying to file a lawsuit on them right.... I'm just trying to warn anybody out there about these frauds.

Stay away from this place. Horrible experience. Not responsive and not helpful at all. Offered me a refund on my deposit if I took a Yelp review down. No way. My car is AWOL. If I don’t have it in my possession within 48 hours it will be reported to the police as stolen.

Working with Mercury Auto Transport to ship one of my vehicles was an easy and efficient process. I worked with the senior logistics agent Jesus ** to find an affordable, timely, and accommodating shipping partner for an older modified car, and throughout the process Jesus kept me updated on pricing and availability for drivers who would be able to work with a lowered vehicle. The responses were very timely and provided all the information needed. The delivery driver also took great care and precaution in ensuring the undercarriage of the vehicle was not scraped or impacted during loading and unloading and provided updated ETAs throughout the drive. Overall I am very satisfied with my experience with Mercury Auto Transport and will come back again for any future vehicle shipping needs.

I chose Mercury Auto Transport to ship my son's vehicle from NJ to California. My agent was excellent. Due to a schedule, I was a little concerned about the delivery timeline needed, but my agent was confident that they could deliver, and they did. My son's vehicle arrived on the date promised without issue. Thanks again.

I would like to take this opportunity to thank Logan ** for his professional and businesslike demeanor. I very much appreciated his transparency free of gimmicks and games! From the early on stages, Logan explained in detail how the process works from start to finish. Logan continuously reminded me that he works for the consumer (me) and works hard to find the best carrier for my needs and that when I was content with the carrier/price/day/date/time/place of pickup and drop-off then he did exactly what he said he'd do! Should the need arise in the future to ship another vehicle, I'll be sure to contact Logan.

I originally hired a different company and had to get a refund. They did everything wrong from the beginning. In the meantime, I received an email from David explaining to me how the trucking industry work. Once I knew what to expect, it made it a lot easier. He was very willing to work with my schedule, which was unique, and did an outstanding job. He was in contact with me throughout the whole ordeal. The hard part I had was paying for it through Zelle and Venmo, some of the truck drivers will not accept cash apps and it's hard to handover $2300 to a truck driver when my Apple is not working, Martin Luther King banks were closed, etc. but we managed to figure it out. David and Mercury transport made this possible and a lot easier for me. I would recommend them to anybody if I ever do this again.

We worked with Ryan L. ** and he was great, very responsive and kept in touch with us each step of the way. I will recommend them, and Ryan, to anyone needing this service. We were very satisfied and will use Mercury again if the need arises. Another employee at Mercury also followed up to make sure we were satisfied.

Lawrence ** assisted me with a quote for my shipping as well as the booking process. He even made sure I got a carrier within a timely manner and constantly checked in to make sure the transport was going according to plan. Overall he provided me with a great experience and I will use them in the future.

Spencer has been exceptional for me. He seamlessly executed two car transports in 3 months for me! I had a car transported from Texas and California to Maryland. I will continue to use Spencer and Mercury Transport going forward! This was my first time using cross country transport. Spencer was able to my transport $300 less than the dealer’s offer. I will recommend Spencer/ Mercury transport.

Drew ** did a great job finding me a carrier quickly to transport my car from CA to MI. He was responsive by phone and explained the process thoroughly and answered all my questions. My carrier was also communicative and got my car to me earlier than expected in great condition, which was great.

Michael ** was very professional and helpful. The service was fast and he communicated with me throughout the process. Michael was able to find me a carrier within 24 hours at a reasonable price and consistently touched base with me to ensure that everything was in order for my pickup. Definitely recommend!

Jim was my agent and very professional from the start. He was helpful with carrier communication and answered any concerns I had about the process. My car reached the destination without issue. I will use Mercury Auto in the future and recommend them to others in need. Thanks.

Perfect. Luis and Mercury were extremely helpful, informative, professional to work with. Luis kept me informed every step of the way. Luis worked with my budget for transporting my vehicle newly purchased 12 hours away. Great experience and would recommend. I would use again if the need should arise. Very helpful. Thank you.

Having Joel ** handle finding the right driver and the right price was great. You never really know but Joel was very communicative. I always knew what was happening. Perfect transaction in every way. The driver was very professional and in the end that's what counts. His name was Nick. I was lucky Joel found him.

I recently needed a car carrier.. Luis was in contact and explained what was to be expected.. Luis was in touch daily to take care of the truck I needed hauled.. I absolutely saw Luis did an excellent job securing a carrier for my truck.. This was my first time needing a vehicle carrier.. Luis made me feel confident of his attention to my need to move the truck.

Our experience with Mercury was excellent. Ryan communicated with us through the whole process! He didn’t overwhelm us whatsoever. We felt at ease with his customer service! The driver Araz was also very communicative from the pick up to the drop off. We would definitely use this service again in the future and will highly recommend this service. Thank you.

Melissa ** soon realized that it was my first vehicle transfer. She stayed in personal contact with me through the process, (not computer generated crap). I appreciate that very much. The vehicle was in small town Michigan going to small town Mississippi. Took a few days but when it happened it happened quick. **

I needed to ship my Camry from Los Angeles to New York and have been searching for a cheaper yet efficient company for a while, knowing that this would be an expensive trip. Mercury Transport came to the rescue with their super helpful team and third-party towing company (Guyette Auto Transport) who were both very communicative and helpful! They provided me with numbers to contact, if ever I had questions, and delivered my car right on time. I very much trust this service and recommend to anyone making long haul trips to use them!

Staffs are nice and friendly. I used the auto transport service to ship my car to a different state. The shipping was fast and on time. I put a little too much stuffs on my car to ship with the car and it costed extra but it was worth. Overall service is good.

Mercury did a great job! I, being the cynic I am, was skeptical to pick any one transport co for there are so many mixed reviews and suggestions of scams... I got lucky first time by selecting Mercury. Scott and team handled my move w/o a glitch; picked up one day, delivered the next w/ constant communication... Who can complain? Thanks, folks and I will call again next time I need to transport a vehicle!

Kristopher ** was the agent assigned to me. He was friendly, informative and kept me advised until my vehicle arrived at its destination. I would recommend Mercury Auto Transport to anyone looking to have a vehicle transported. The price was very reasonable for the amount of time it saves you.

Drew was very helpful and the car transfer from Florida to California was smooth with no problems encountered from pick up to delivery. Will definitely use them in the future should we need to move our car again. Highly recommended! Arturo from Auto shippers is as good and very professional. Kept us updated the entire time we were waiting for our car.

Mr. ** was very knowledgeable and made the decision of using Mercury Auto Transport an easy one. Even though it was NYE weekend, Mr. ** responded to every question I had. There was a small hiccup with the driver and Mr. ** told me not to worry at all, and he would take care of it. He said his service doesn’t end until my vehicle is delivered. He was true to his word. If you want open communication this is the way to go. I have shipped cars before and usually after booking it’s difficult to have additional questions answered. Mr. ** picks up his phone every time or calls back right away.