Mercury Auto Transport Reviews

Jim was my agent and very professional from the start. He was helpful with carrier communication and answered any concerns I had about the process. My car reached the destination without issue. I will use Mercury Auto in the future and recommend them to others in need. Thanks.

Perfect. Luis and Mercury were extremely helpful, informative, professional to work with. Luis kept me informed every step of the way. Luis worked with my budget for transporting my vehicle newly purchased 12 hours away. Great experience and would recommend. I would use again if the need should arise. Very helpful. Thank you.

Having Joel ** handle finding the right driver and the right price was great. You never really know but Joel was very communicative. I always knew what was happening. Perfect transaction in every way. The driver was very professional and in the end that's what counts. His name was Nick. I was lucky Joel found him.

I recently needed a car carrier.. Luis was in contact and explained what was to be expected.. Luis was in touch daily to take care of the truck I needed hauled.. I absolutely saw Luis did an excellent job securing a carrier for my truck.. This was my first time needing a vehicle carrier.. Luis made me feel confident of his attention to my need to move the truck.

Our experience with Mercury was excellent. Ryan communicated with us through the whole process! He didn’t overwhelm us whatsoever. We felt at ease with his customer service! The driver Araz was also very communicative from the pick up to the drop off. We would definitely use this service again in the future and will highly recommend this service. Thank you.

Melissa ** soon realized that it was my first vehicle transfer. She stayed in personal contact with me through the process, (not computer generated crap). I appreciate that very much. The vehicle was in small town Michigan going to small town Mississippi. Took a few days but when it happened it happened quick. **

I needed to ship my Camry from Los Angeles to New York and have been searching for a cheaper yet efficient company for a while, knowing that this would be an expensive trip. Mercury Transport came to the rescue with their super helpful team and third-party towing company (Guyette Auto Transport) who were both very communicative and helpful! They provided me with numbers to contact, if ever I had questions, and delivered my car right on time. I very much trust this service and recommend to anyone making long haul trips to use them!

Staffs are nice and friendly. I used the auto transport service to ship my car to a different state. The shipping was fast and on time. I put a little too much stuffs on my car to ship with the car and it costed extra but it was worth. Overall service is good.

Mercury did a great job! I, being the cynic I am, was skeptical to pick any one transport co for there are so many mixed reviews and suggestions of scams... I got lucky first time by selecting Mercury. Scott and team handled my move w/o a glitch; picked up one day, delivered the next w/ constant communication... Who can complain? Thanks, folks and I will call again next time I need to transport a vehicle!

Kristopher ** was the agent assigned to me. He was friendly, informative and kept me advised until my vehicle arrived at its destination. I would recommend Mercury Auto Transport to anyone looking to have a vehicle transported. The price was very reasonable for the amount of time it saves you.

Drew was very helpful and the car transfer from Florida to California was smooth with no problems encountered from pick up to delivery. Will definitely use them in the future should we need to move our car again. Highly recommended! Arturo from Auto shippers is as good and very professional. Kept us updated the entire time we were waiting for our car.

Mr. ** was very knowledgeable and made the decision of using Mercury Auto Transport an easy one. Even though it was NYE weekend, Mr. ** responded to every question I had. There was a small hiccup with the driver and Mr. ** told me not to worry at all, and he would take care of it. He said his service doesn’t end until my vehicle is delivered. He was true to his word. If you want open communication this is the way to go. I have shipped cars before and usually after booking it’s difficult to have additional questions answered. Mr. ** picks up his phone every time or calls back right away.

Joel was great every step of the way. Both vehicles picked up promptly. The dispatch was constantly updating through the entire trip/process by text and phone calls. I’m very pleased with the service and professionalism. I would recommend this company without hesitation to any person looking to have a vehicle transported.

Joe ** provided exceptional customer service in finding the best conditions and time for delivering my vehicle. He updated me daily, and hourly during the delivery day. More than this, he provided recommendations for how I could get my vehicle in the most timely manner, and provided me quotes which were accurate. He ensured consistent communication with the delivery driver and sharing of all documents required for the driver to pick up my vehicle at the vehicle processing center. My driver even shared with me pictures of the state of the vehicle as he picked it up, something he didn't have to do and would leave him liable if there were damages. I can't recommend Joe ** and Mercury Auto Transport highly enough.

My experience was extremely satisfying…Agent Willian ** was very accurate in what the cost would be. Kept us very informed on both Pick-up and delivery time frame. The vehicle was pick up and delivered on time with no issues or delays. I Will strongly recommend Willian to my friends and business associates. My overall experience was 5 star.

Scott ** did a good job setting my expectations as to the procedure. The pricing was as disclosed, the execution was another matter because my deposit was double posted to my AMEX account. I let the organization know that and a week later, AMEX is attempting to collect. The carrier came as promised and the delivery was perfect.

I worked with Melissa ** with Mercury Auto Transport. She was very helpful in having my vehicle transported from NC. She was always available for questions, calls, texts, and made my experience very pleasant. If needed I will use them again, and to those reading this, I highly recommend using Mercury Auto Transport.

Jake did an excellent job describing how the business works and the variables that factor into pricing. He followed through on coordinating the transport logistics and all went smoothly. Connecting you with a responsible driver is one of the most important aspects of the transport process. I would recommend his services to anyone looking to transport their vehicle to/from Florida.

Used Mercury Auto for transferring my Tesla 2023 Model Y in a closed carrier. Pete ** is the person who worked with me and with his great efforts I was able to get a good deal on the transport all the way from WA to VA within the promised time. Pete always kept me updated and engaged of the status of the transport, which increased my trust on this company. Will definitely use again or refer friends to this company for future needs.

I received a quote from Jim ** and after calling and speaking with him I decided to go with Mercury Auto transport. He was upfront about the quote and advised it was an estimate and he wouldn’t have a firm price until a carrier was selected. It was within the margin we spoke about. He kept me informed throughout the process, my vehicle was picked up on the day promised and delivered to my daughter 4 days later. I was very pleased with Jim and Mercury transport.

I have used Mercury Auto Transport twice specifically because of how responsive and caring Carol ** is. I have inquired with other auto transport services and noticed how aggressive and pushy they can be, but this has not been the case both times with Carol. I highly recommend using her!!

This is the second time I shipped my car with Mercury. They truly care about getting your car to its destination on time and safe. Lawrence will walk you through all the steps, give you realistic timeframes and prices. I shipped during the holidays both times and things still went smoothly.

Trevor was my representative and was awesome throughout the whole shipping process. I would highly recommend him for a shipping transaction. We had a slight hiccup with the delivery driver but Trevor was there to assist right from the start and everything worked out fine. You can feel confident using Trevor and Mercury Auto Transport when in need of a shipping company, their service and pricing was top notch.

Smooth ride for my vehicle. Mercury Auto Transport delivered my 5 Series efficiently and hassle-free. Agent Pete ** kept me informed every step of the way, from quote to delivery. Communication was top-notch, and the car arrived in pristine condition, just as promised. A stress-free experience for a cross-country move – recommend!

This is the second vehicle I have shipped with Pete and Mercury. Both times he delivered as expected. His response times are excellent and he is very trustworthy. He also informs his customers what to expect, which eases the stress of shipping a vehicle. I will certainly use in future!!! Thanks Pete!!!

I worked with Luis ** to have my Infiniti M37 car shipped from Griffin Georgia to Norristown Pennsylvania. Luis clearly explained the process for finding a carrier that could pick up the car on December 20 and deliver the car on December 21/22. Luis was able to find a carrier to meet these dates for a reasonable price. The carrier met these dates and delivered the car with no issues. Luis was very responsive during the entire process. I would recommend Mercury Auto Transport if you need to ship your car across several states, and I thank Luis for his excellent customer service.

Agent Angelo ** is very organized and kept me informed throughout the whole transaction. He updated me an hour before the driver came and picked up the car, and answered all my questions without hesitation. I felt very at ease shipping my car across the country. He is super friendly and I would highly recommend him!!!

We had hassle free and super responsive agent Angelo. He worked with us and set up transportation for our car within a day. We were going in circles with another transportation company and we were moving the day we needed our vehicle picked up. It was very frustrating but Angelo helped us within a day and we received our vehicle the next day at our new place. Will definitely recommend Mercury Auto Transport. And if I ever move again best bet I'm using Mercury Auto Transport.

Angelo was very courteous and helpful in retaining a trailer for me to take my car to Florida. Angelo kept in close contact with me everyday by emailing me updates about the responses he got to ship my car. I would recommend Angelo to my friends because he was serious about getting the best deal for me and worked hard doing so.

Kristopher ** handled our request with expediency and just simply outstanding service as always. Great having a transport company you can count on and team members that get the job done! We will continue to use Mercury Auto Transport for all our transfer needs and look forward to a continued successful relationship with Kris and Mercury Auto Transport.