Mercury Auto Transport Reviews

I booked with this company more than 4 months in advance, and the evening before, they text me and say it's going to be 2.5 times the price as quoted. Then, I call their bluff and find someone last-minute willing to do it for WAY less, and they cancel my order without my approval. Just a horrible company that is untrustworthy and will gouge you at the last minute.

Mercury Transport has coordinated two vehicle shipments for us, both with Brian ** who went above and beyond for us with both transports. The communication was excellent, the process was tightly organized, we received the car exactly as agreed, on time, in perfect condition. Cannot be more pleased with this experience and will only refer Mercury and Brian for all of my future transports and further that I need as well.

My experience with Mercury was seamless. The operations team was in constant communication throughout the entire process and the vehicle was delivered promptly. The drivers were professional and took their time with photos and explaining the process to me. I highly recommend this company!

I needed to ship my car from Boston to Boise. Started my search about 1 month in advance (!), decided to go with Mercury Auto Transport based on the reviews, quote and responsiveness of the person assigned to me. Long story short, on my shipment day(s) window I was told that no drivers available. The manager politely apologized. I am sure that I will not go back to Mercury Auto Transport for my car shipping needs. Sorry.

I have nothing but good things to say about this company that helped me transport two vehicles from Tampa Bay area to Oklahoma City. They assisted in trying to get the rates to the best affordable as possible and constantly communicated with me either via email or text or phone calls. I was always in communication with them. Thank you so much to my agent Ronnie for assisting.

When I needed to move my car across states, Mercury Auto Transport eased my stress. They stayed in touch constantly, providing updates and explaining the process clearly. My car arrived safely and on time. There was a slight delay in pickup, but they communicated well throughout. Their professionalism made a usually stressful task smooth and reliable.

I was nervous about shipping my car because I've heard about a lot of fraudulent companies, but things worked out fine with Mercury Auto Transport. They quoted a price which was better than 90% of the other quotes I received, and they had an A rating with BBB, which most of the lower priced companies didn't. They were able to identify a carrier for the price they quoted within an hour or two. They gave me all the details to prepare my car for shipping, and the pickup time and drop off time were within the estimates provided. The ship time ended up being 2 days faster than other companies had quoted. My car made it in one piece. No damage and no other issues.

Mercury Auto Transport did a terrific job with transporting my vehicle from NJ to Florida. The entire process was extremely professional, personable and easy to deal with. Communications and service was nothing short of impeccable. No question, hands down the best of the best and highly suggested should you be looking for a true "peace of mind" transport service and genuine individuals who care about you and your vehicle. Five Stars to Mercury Transport and their staff.

This was my first time shipping a car. It started with an offer from Ronnie **. Along with the offer, it include "10 Tips to Ensure a Safe Auto Transport." This is must have information to help you avoid Scams and Ripoff in the Auto Transport business. Thanks to Ronnie ** experience, planning and information, everything went smoothly. The car was actually shipped 2 days early, due to Ronnie ** preparation.

They have the detail oriented dispatcher that helps you get everything set up between buyer and seller, with exact date and time. The whole team was great to work with for my cross country haul. On schedule and good value.

We worked with Mercury Auto Transport to ship our car from Los Angeles, CA to Philadelphia, PA, and everything went very smoothly. Drew from Mercury helped us find a carrier quickly that matched our preferred date, even though we only provided a three day window. The quote we received was accurate, and the final price was right in line with what was discussed.

BEST CAR TRANSPORT SERVICE!! my friend referred me after her great experience and I will only use this service moving forward. I needed to move from the west to east coast asap and my agent, Matthew **got me a driver the SAME DAY. He understood my situation and showed empathy, and he hustled to find me a driver and I cannot be more thankful. The price was very reasonable as well. They checked in with my every step of the way. The driver got my car to me within 4 days and in perfect condition!! I cannot recommend this service enough, please ask for Matthew!

Mercury was great to deal with. I had some delays on my side but they were very understanding and worked with me every step of the way. The service was wonderful and shows why they were recommended. Great communication!

I had an excellent experience working with Drew ** at Mercury Auto Transport (Order **). Drew was incredibly responsive to all my calls and messages, which made the entire process smooth and stress-free. I had a tight pickup window that I was concerned about, but Drew quickly found a driver based out of Denver who was able to commit to my schedule. The pricing was fair and reasonable, and the driver Drew arranged did an outstanding job transporting my vehicle. I would absolutely work with Drew again for any future car shipping needs and highly recommend him to anyone looking for reliable auto transport services.

Great communication. Pickup and delivery went smoothly. All around great service. Everything promised was followed through on. Worked with David ** and was impressed with how thoroughly he explained the process. This is ultimately why we choose this broker over the many others we spoke with.

I had a great experience working with Mercury Auto Transport. From the very beginning, they were completely transparent about pricing and delivery timelines. The pickup process was seamless and happened almost immediately after my initial inquiry. Throughout the transport from California to New York, communication was clear and consistent, and my car arrived ahead of schedule in excellent condition. My driver even went above and beyond to accommodate my schedule—delivering the car right on time, despite busy 8th Avenue traffic in New York City. Overall, I highly recommend Mercury Auto Transport for their reliability, transparency, and great value. I’ll definitely use them again if I ever need to ship my car in the future.

We are a military family who needed a car moved from NY to WA, and these guys did a great job. The car was picked up and dropped off door to door, better than other offers we’d had. Easy communication with the driver through our trip.

Hands down this was one of the easiest and most positive car transporting experience that one could hope for. I needed a vehicle shipped from Chicago to Florida. Everyone was super professional and nice. It was seamless. Getting it delivered could have went smoother but it was still an amazing experience. The vehicle was delivered in good shape and everything was inside the vehicle as we left it. The driver and dispatch were also very kind and nice. Great people. Great experience. Great company. Great cost.

I recently had my 2003 BMW transported, and I couldn’t be happier with the service! From start to finish, everything went smoothly and on schedule. The communication was excellent, and my car arrived in perfect condition. A huge shoutout to Chanty and June for going above and beyond — they kept me updated every step of the way and made the whole process stress-free. Their professionalism and kindness really stood out. Highly recommend this company to anyone looking for reliable and caring auto transport!

Mercury is an extremely legit auto transport brokerage. The amount of scammers I had to deal with to find Mercury was unsettling. From the quote to receiving my vehicle, there was good communication, everything was transparent and honest. I hope more companies take example from their business practices. Kristopher **, highly recommend.