Mercury Auto Transport Reviews

Working with Mercury Auto Transport to ship one of my vehicles was an easy and efficient process. I worked with the senior logistics agent Jesus ** to find an affordable, timely, and accommodating shipping partner for an older modified car, and throughout the process Jesus kept me updated on pricing and availability for drivers who would be able to work with a lowered vehicle. The responses were very timely and provided all the information needed. The delivery driver also took great care and precaution in ensuring the undercarriage of the vehicle was not scraped or impacted during loading and unloading and provided updated ETAs throughout the drive. Overall I am very satisfied with my experience with Mercury Auto Transport and will come back again for any future vehicle shipping needs.

I chose Mercury Auto Transport to ship my son's vehicle from NJ to California. My agent was excellent. Due to a schedule, I was a little concerned about the delivery timeline needed, but my agent was confident that they could deliver, and they did. My son's vehicle arrived on the date promised without issue. Thanks again.

I would like to take this opportunity to thank Logan ** for his professional and businesslike demeanor. I very much appreciated his transparency free of gimmicks and games! From the early on stages, Logan explained in detail how the process works from start to finish. Logan continuously reminded me that he works for the consumer (me) and works hard to find the best carrier for my needs and that when I was content with the carrier/price/day/date/time/place of pickup and drop-off then he did exactly what he said he'd do! Should the need arise in the future to ship another vehicle, I'll be sure to contact Logan.

I originally hired a different company and had to get a refund. They did everything wrong from the beginning. In the meantime, I received an email from David explaining to me how the trucking industry work. Once I knew what to expect, it made it a lot easier. He was very willing to work with my schedule, which was unique, and did an outstanding job. He was in contact with me throughout the whole ordeal. The hard part I had was paying for it through Zelle and Venmo, some of the truck drivers will not accept cash apps and it's hard to handover $2300 to a truck driver when my Apple is not working, Martin Luther King banks were closed, etc. but we managed to figure it out. David and Mercury transport made this possible and a lot easier for me. I would recommend them to anybody if I ever do this again.

Jim was my agent and very professional from the start. He was helpful with carrier communication and answered any concerns I had about the process. My car reached the destination without issue. I will use Mercury Auto in the future and recommend them to others in need. Thanks.

Stay away from this place. Horrible experience. Not responsive and not helpful at all. Offered me a refund on my deposit if I took a Yelp review down. No way. My car is AWOL. If I don’t have it in my possession within 48 hours it will be reported to the police as stolen.

We worked with Ryan L. ** and he was great, very responsive and kept in touch with us each step of the way. I will recommend them, and Ryan, to anyone needing this service. We were very satisfied and will use Mercury again if the need arises. Another employee at Mercury also followed up to make sure we were satisfied.

Lawrence ** assisted me with a quote for my shipping as well as the booking process. He even made sure I got a carrier within a timely manner and constantly checked in to make sure the transport was going according to plan. Overall he provided me with a great experience and I will use them in the future.

Spencer has been exceptional for me. He seamlessly executed two car transports in 3 months for me! I had a car transported from Texas and California to Maryland. I will continue to use Spencer and Mercury Transport going forward! This was my first time using cross country transport. Spencer was able to my transport $300 less than the dealer’s offer. I will recommend Spencer/ Mercury transport.

Drew ** did a great job finding me a carrier quickly to transport my car from CA to MI. He was responsive by phone and explained the process thoroughly and answered all my questions. My carrier was also communicative and got my car to me earlier than expected in great condition, which was great.