Maaco Reviews

My wife got her 2001 Mustang GT repaired and painted after an accident. Trevor, the owner, was the person who did the estimate for repairs with full repaint. They treated my wife honestly and courteously. I was not able to go with her so I am very pleased with their customer service. The repairs were great and the repaint looks good as well. The price was to the penny on the estimate. If she is happy, I am happy. The body work was great at the repair site. I wished that they had sanded the front bumper completely smooth before re-shooting the color but I am too picky. Overall I highly recommend Maaco on 9133 Berry Ave in Jacksonville FL.

To start off everything was good. I paid 2k for paint job with the 5 year warranty and small body work April 2023. Fast forward to October my whole hood is cracked up, peeling, poor sanding job on body work, multiple spots did not get sprayed. Top it off the Reynoldsburg location is no longer in business and the other locations don't know how to proceed for my warranty work.

The entire experience with the Maaco in Van Nuys, California was excellent.. The staff Karina and Jay were wonderful. I had my 2014 Toyota Corolla painted this week. My car was so sunburned it was embarrassing to me. I am older and not in a position to purchase a new car. I was able to work with Karina on a price that worked for me, and left my car with them hoping it would be beautiful.. Jay contacted me as soon as it was ready to be picked up, and I was thrilled with the outcome.. It looks like a brand new car.. And I even have a warranty.. Thank you, Thank you Karina and Jay and also a big Thank you to the people that did the excellent paint job.. I am so grateful.. Melody S

I never visit this place again. I had appointment for fix my car color work. I called day before and confirm the appointment and when I reached the place and they told me her painter is out and not possible to fix my car until next week. Me, my wife drove (2 car) 35 miles one way. Like we drove (35*4=140 miles) and waste 2 hours in morning and last minute they cancelled my appointment. This place is totally unprofessional. The owner lady never say sorry too.

Had my truck painted, poor job. Went through my toolbox and stole my Klein bag full of tools. Told the people what happened and they wouldn't review the cameras. Then proceeded to say people sometimes steal tools and resell them online and that I should look online for them.

2010 Toyota FJ Cruiser. Top painted +yr ago only needed black on body painted. Very minimal overspray on windows. Great job protecting top. Some small fish eyeing. Got $$ worth HOWEVER both door handles which still had factory gray paint weren't being painted & whatever tape they used took the paint off.. Surely no Duct tape used. Automorive paint tape would have not done this damage. Pointed this out & was told to bring it back. They'd give me good deal painting em. They messed em up & should fix at NO CHARGE!

Maaco on Lafayette Road Indianapolis touched up my metallic grey VW CC - fender and roof. I wanted to reach out and thank the staff for a job well done. It's not very often anymore that service work meets expectations. It's even rarer that expectations are exceeded. Not only does the paint job look amazing, but the car was also detailed inside and out. I could not be more pleased with the results.

We took my little sports car roadster to Maaco in Bellingham Washington to get a new paint job on it, When I called and asked about their security they told me it was an old car and no one would bother it. I wasn't very happy about that. It felt kind of insulting when we took the car in. About a week later we went to pick it up there was paint on every window, every light, every window seal, on the rear view mirrors, on the top of the ragtop and on the interior of the car. The other issue we had was the manager had refused to honor one of their coupons until I told him to call the owner with me there then all of a sudden he decided he would honor it. They also managed to polish the trunk shut and the manager walked around the car when we were trying to get it open and just kept saying it's an old car. Nobody will bother it. There are a lot of flaws in this paint. I would never take another car back to the store.

June 10th I dropped my car off At the Lynchburg location. To get my hood repainted because of a small Dent. I was told that they would paint the whole hood. 4 days went by no call, so I went to the shop and spoke to Jeff. Says I did not hear from them My car was ready, but the work was not done like I was told. They only fixed the area on my hood and blended the paint. This is not what I was told and the Jeff got very rude and loud with me and told me that I was too picky. And that not to never bring a car to them again. As a paying customer that was very unprofessional. So I would not recommend Them to no one.

General Manager of Maaco Of Bridgeport/Maaco Of Umbria with locations of 225 West Airy St Norristown, Pa & 5091 Umbria st Philadelphia, Pa 19128. We all know how frustrating working with Insurance Companies are. We had an issue with the Insurance Company not getting payment to this facility. When I called and spoke with this locations General Manager to resolve the issue and pay them directly.... She just started SCREAMING yes SCREAMING at me and called our accounting department SCREAMING. Similar to the guy on the TV show Bar Rescue. Then threatening she is going to charge us this crazy amount of money for storage. All we were trying to do is pay them via wire and take them out of the whole issue with Insurance Company. This person should NOT be dealing with customers at all. We have taken both locations off our vendor list and will NEVER use them. I hope no one will have to experience this un-processional behavior.

We brought our Toyota FJ Cruiser to Maaco in the summer of 2023, and since then, we've been back and forth trying to get issues fixed that they haven't been able to address. To start with, when we picked up the car, the interior was left in a complete mess—it was very dirty. But the real concern is that they left parts of the car interior unassembled, leaving us to figure out where they were supposed to go.

March, 2024. I went to Maaco for quote on having the cab (4 Door) only of my Truck painted. Main reason is due to the continuous sun burning that to the clear coat and paint, here in the southwest. Initial quote was about $2500 and then the quote was $3100 to include the box which is now the whole truck being painted (less the cap covering the box). The quotation person pulled what I would call the stunt of: “If I don't commit to the work the price would not be honored if I leave and come back”. I accepted the quote (which closing enough to what I was expecting to pay) and scheduled for March 18, 2024 8 am drop off and the work was to be completed 3-5 days.

I was reluctant at first to take my car to MAACO at Van Nuys, or anywhere else because I thought it would be too expensive to repaint it. However, my neighbor highly recommended that location because he had a great experience. Since the appointment for free estimate I was welcome and given a good price, I was still undecided about the job because I thought the car was already old but the wife said she likes the car and besides we don’t have any issues with it, she said. Then Karina give me a follow up call and offered me a better deal that I couldn’t refuse. They did a great job and They kept their promise on the timeline that we agreed on. Karina is very helpful and knowledgeable, she deserves a good raise. Highly recommend MAACO at Van Nuys.

I'm surprised to see these negative reviews as my experience was sooo opposite. Condensing what is a rather long story, I needed to replace a power outside rearview mirror on my car. I went to 4 body shops to get estimates and was appalled by the prices I was being asked the highest being $1500. I stopped in at Maaco and was given a much lower estimate but was still a lot for a retiree on a fixed income. Levi at Maaco took it upon himself to see if he could do better. By finding alternate parts sources and the lowest possible labor costs he got it down to $150. I just picked up the car. It is perfect. I couldn't recommend a place more highly. I'm very grateful to Maaco and in particular Levi.

If you can avoid using Maaco, you should do so. Overspray is rampant, and it's obvious that they are far from meticulous with their prep work. If it was just the base coat, it wouldn't be hard to remove, but in my case they oversprayed the clear coat as well, leaving a permanent streak of paint across the rear trim at the lift gate. Company tagline should be, "Oh no! Shouldn't Have Used Maaco!"

I am writing this to express my deep dissatisfaction and concern regarding the service I recently received at Maaco Auto Body Shop & Painting 510 S Mason Rd S-1, Katy, TX 77450. To provide a brief overview: Duration of Service: My vehicle was kept for over three weeks, which is significantly longer than anticipated or communicated. Financial Concerns: I was charged $2600, a substantial amount for the service rendered. Damage to Vehicle: The service resulted in the malfunctioning of my car's key fob and its internal chip, subsequently leading to the damage of my car's battery. Unprofessional Behavior: Upon raising these issues and requesting a replacement for the damaged key fob, I was met with unprofessionalism, including the use of abusive language.

On Dec 28th 2023 I pull into MAACO in Mooresville, NC to see about getting a vehicle painted. I hear a scratching sound come from underneath my car. When I reverse I hear a snapping crunch. Rebar that was left exposed in parking block (and every parking block) ripped off and damaged my bumper cover and brackets. All the manager did was tell me to call customer service. Customer service will not return my phone calls.

Do not do business with any Maaco! Take your car somewhere else! They do a very poor job and do not honor warranties! The paint in my car started cracking and they refused to honor warranty! Take your vehicle somewhere else!

"ATTENTION”. “BE CAREFUL “. Do not take your car to this place, it is a Russian roulette, I am 100% sure that you will not be satisfied, it is a nightmare. My VAN was damaged by a tornado and I paid them almost $6,000 to have it painted properly and repaired. The quality of service and work is horrible… We went 5 times to complain about all the faults that remained and were left with a truck that has two shades of green paint. At all times their response was that they did not have a furnace or proper painting equipment. They then pointed me to the fact that the document I signed states that I must accept their work as it comes out. They did not give us a choice. I had read the bad reviews that other clients had written, however I was betting that it would not happen to me but in the end I fell into their trap.

Picked up my car and things weren't perfect. I was told my complaints were legitimate and would be remedied. 2 weeks later and the car has the overspray still and so many buff marks. Took car for an opinion and was told a paint correction was needed. Took car to Maaco and was told I did it to my car myself. No solution can be resolved with this location.

**, Owner of the shop was honest, fair and very relatable. He made sure my job was done correctly and at the estimated price. I can highly recommend ** and his commitment to getting things done right. Maaco Auto Body Shop & Painting, 21585 Cedar Ln UNIT B, Sterling, VA 20166.

I had a very bad experience with Empire Toyota, I dropped my Mazda CX 5 for bodywork on August 21, 2023, and after 3 weeks I went back to receive the car and noticed my car had a dent on another door and also noticed that paint was not done correctly and Empire Toyota asked me to drop the car back and after a week when I went to get my car again I noticed they did not fix the issue and Empire Toyota asked me to drop the car again, after a week again I noticed repaint was not up to expectation there was paint drop on door.

Took my Yukon Denali to Maaco To have some door dings took out And Painted, they did not match the right color. And there was a lot of paint runs in the paint. Horrible experience. Do not go and get any work done with them.

Left my Avalanche for a paint job on the 15th. Was promised it would be done in 7 days by Prince. Came back Monday the 28th and was told it was in prep and would be done Wednesday. Called Wednesday, talked to Steve the Manager. He said he went back to check on it and it was all taped up ready to paint. Went back Thursday to check on it. It was sitting out back nothing done to it with the hood up. Be careful. This place is under new ownership and they lie to you without winking an eye. The days of honesty and integrity left with the prior ownership, I don't know who tells the bigger lies Prince or Steve. I guess I'll get one of your canned answers. Please call us at ** so we can make this right. That goes to the very people that lied and cheated me.

I would love to give Spokane Maaco a negative rating if I could. Didn't even was the car before "painting". Panels that aren't masked off will often have overspray paint on the surface. After their "painting" you will have to remove and can also require more sections to be repainted. Grains of sand were all over, and there were absolutely no sanding before "painting". As a result, the car surface included pits, odd bulges. There were ripples, waves, or orange peels, and since the truck was there for weeks, at the end "painters" were in a hurry. Seems they used dryer to hastily dry paint only one layer, don't count on more. Conclusion the truck must be be repainted. Sagging paint was an unsightly mess this case. Paint itself is the lowest quality and started peeling off. After pointing out, Luke the manager was indifferent. Calling Maaco headquarters don't do anything,

I took my 2000 Ford Ranger XLT Stepside to Maaco for a complete paint job 3 years ago, 1 year later the paint was flacking off, actually cracking up and falling off, it looked like the paint was applied over an oil or wax surface. I took my Ranger back and they cleaned and repainted the truck cab. The new paint job didn't match the truck bed, the truck color is black, within 6 months the paint on the truck cab started chipping, small chips, I also noticed that the paint was cracking on the roof close to the third brake light.

If I could give the shop zero stars, I would. Please be aware when having them fix your car and dealing with insurance especially if you are a young female, they can easily take advantage of. The shop knowingly used OEM parts, knowing that insurance does not approve them without a documented process. They went ahead and used $6000 in OEM parts to fix my daughter's car after insurance said they were not covering them, and then tried to put the $5222 that insurance didn’t approve, on my 20 year old daughter. They then try to tell us that they adjusted the price for their mistake by $2000.

Do yourself a favor and pick a mom and pops local business near you. Don't go here. They request you drop your car off weeks before they actually start working on it. So you're without your car having to use Uber's and Pay out of your pocket even more money for a service that they could have You drop off a day before they start. Instead, they inconvenience you even more by holding your car for a week and a half before they'll actually start the work. They've had my car for 2 weeks now and when we called they said they just started sanding it. So why was my car there for 2 weeks just sitting there when I could have been using it? There's no reason to have a car for 2 weeks before working on it. Maybe they need a new manager at our location that can manage time better, but I'll never go back again. Ever.

I brought my 2011 Nissan Maxima in to Maaco. They gave me an estimate on what it would cost to repair and paint my vehicle. After they received the parts for my car they started the work. They called when the work was completed and I'm happy with the results. I recommend anyone who has a problem with their car needing paint and or bodywork to come see them in Lancaster, Texas. Ask for Anthony...

Excellent service and body work. Pleasant personality and very accommodating. Very good pricing and fairness the body shop is not too far away to get to. Good location. Workers are very friendly and courteous.

I hired this location on 550 N Main St. Manchester, CT, To install a front lip spoiler on my car. They broke it, and in the beginning, they said they would pay for it, but three days later, they changed theirs. Mind they refused to pay for the part. They claim they can not get a hold of the owner to authorize the payments. Are saying the owner is from India. I am not sure if the owner is out of the country or what. They do not use phones at Macro 550 North Central St. Previously they painted my father's car, and they painted over the rear camera. My father had to purchase a new cam and hire a mechanic to change it the negligence in this particular Maaco is extreme and I think the state should look into it.

Just picked up my truck after having work done and painted. Kelly did great bodywork and painting. Ginni was spot on with the estimate. Would definitely recommend Marco on 65th St in Little Rock.

In the last five years, I've had numerous dents, scratches, and markings on my car. There is no doubt that they are one of the most reputable paint companies in New Jersey. Every single member of staff, beginning with owner/operator Farhana, was fantastic. As a first-time customer, I wasn't expecting such a high level of professionalism and a quick but flawless painting job. My car was repaired within five days of bringing it in on Saturday. After the paint job, there are no imperfections on my car, it looks brand new.

I have a great experience with Maaco while my car was painting. The color paint looks great, also was a fast services very friendly customer service. Good work Maaco. I had have painted 3 vehicle with them and all looks good.

I had put off getting estimate / engaging to have car repainted in expecting high pressure 'buy up' options. WOW, I was surprised with not only no pressure but just letting me study options via large screen monitor with flip pages showing pricing and differences. Personnel was available for Q/A only at my instigation. My contact, Chris **, explanations were clear and precise. The personnel was friendly, willing to engage and very knowledgeable offering lots of alternatives. The follow-up communications during the job was outstanding with a number of Q/A via email. Finally, job finished ahead of schedule and we love our 'new' car appearance. I would recommend THIS particular location without hesitation. MAACO #M2849, 2520 W. Northwest Hwy, Dallas, TX 469-857-5794.

Since 2017, I have requested support from Maaco, only to be summarily ignored. Maaco left tree branch impressions on the exterior of my vehicle, low quality paint job, and charged additional costs for excessive chip repair only to not perform the specified repairs. Specifically, since 12 JUL 2017 I have voiced the following concerns about the service received on 13 JUN 2017 for Maaco painting the exterior of a 2005 Mazda 6:

I took my 2005 Mustang to the MAACO in Fort Walton Beach, Florida for some minor body repairs and refresh the factory paint job. The paint is rough, chipped on edges and has dust in the paint. Spots on the body are not even painted.

These people are lowlife thieves. They cheat all of their Customers on top of overcharging them. Here is a prime example you pay $3k for base coat clear paint job, and instead they tell painter to use single stage crap paint with coat of clear it. They look the same until you try to wet sand and buff. The paint if lucky lasts maybe a year, and end result customer paid thousands for an econo paint job they just don't know yet. Then On top of this they run their ** Amazon companies with no exp in business out of the Maaco shop to defraud the IRS.

I took my SUV in for a paint job and when I got the car back, 10 days later (they said it was ready after 7 days but needed another day to work on the details, so I left it), the paint job was beautiful BUT my tire had a bolt in it, my driver's side visor was busted, and there was spray paint on my tires and rims, my key FOB, all of the wheel wells, and in various spots around the vehicle that were not suppose to be painted (including the rear lights). There was also remnants of painter's tape left all over the outside of the vehicle.

Greg/Manager lied about the timeframe for completion of the work. When I finally threatened to pick up my car as is, they completed the work. Greg tried to call me a liar about the timeframe for work completion. Very unprofessional. I do have a 5-year warranty, I would not bring my car back to this operation.

Took truck for minor rear bumper repair, dropped truck of on Monday, was lied to 3 times by the nasty girls in office, demanded truck back 9 days later, truck repair not even started. Overcharged $100.00 for part they ordered and was told he had to pay to get his truck back!!! Horrible place, nasty rude employees!

After 30 years of using my 1993 Mercedes 300D, it looked pathetic. The paint, damaged by the sun and time, was peeling and discolored. I visited numerous paint shops, but the proposed prices could have ruined my retirement budget. Finally I found Maaco in N.Chelmsford, MA. The boss, Richard Russo. A charming, athletic, extraordinary expert, he captivated me with his culture and professionalism. He offered a price that was acceptable. When I told my family and friends about it, they agreed. "Cheap price means cheap quality."

On 3/25/22, my daughter and I visited the Maaco on Greenville Blvd. in Greenville NC to discuss having my daughter's 2016 Toyota Prius painted. During discussions my daughter and I agreed on a paint level that we were told would involve some overspray onto trim and mouldings. We weren't looking for perfection, so we felt that a little overspray was acceptable, especially when the employee showed us examples of what to expect on a recently painted vehicle in the parking lot. We made an appointment and on 3/28/22 I dropped the car off. I was told it would take 2-3 days, but for reasons unknown, it took 8 days and on 4/5/22 I was able to pick up the vehicle.

Do not recommend this place one bit. Customer service not good! Lies to customers about progress with their cars and joy rides customers' car. Not professional and I do not recommend anyone go to the one on Manheim Pk in Lancaster, PA. They did nothing to help just lied. Went to another place after them, got a way cheaper quote and they helped do a simple fix on my car until the part came in.

I had a vehicle painted at Maaco at the Rancho Cordova Ca location, I didn't expect a show-quality paint job but I never expected this... They did almost no prep, even though the work order specified light sanding. All they did was wipe it down with a green scotch pad, then they painted right over dirt. There are pinholes in their primer which was so thin the only way I knew they used primer was all the overspray. I had the glass removed after I dropped it off there and they failed to sand or prep around the opening so now the paint is already lifting about the rear window. There are numerous runs in the paint and bubbles due to lack of prep... I was told they would use a heavy primer that would fill any light imperfections, that was a blatant lie.

The bumper of my daughter in law was not well painted. We claimed to the manager this issue and he came with the story that the new paint never match the car because the new paint is always brighter than the old one, **, the fact was that he has a lot time with the car and when we claim about the car he just repaired very quick to get rid of us. Take my advise. It doesn't worth to go to this shop, you really will regret with the dirty job they do, besides they gave your car back all dirty. They don't watch at all after painted.

I really wish I would've paid more for a less reputable business. As a birthday present, I took my mother's car into Maaco in Tucson AZ for a full car body paint job. The price was really good, but that should've been the first red flag. The GM Brian took some general information down including the color, which was medium gray, but when my mother took her car in, he had the color down as black. That's quite the difference in tone especially since that is the color my mother was changing from. My mother caught the error, and she picked the medium gray color that she wanted and assumed GM Brian was capable of writing it down correctly. He wasn't. Not only did he write down the WRONG COLOR, he broke the nozzle to her window wash and had to replace it....twice. This put a delay in picking up the car.

I dropped my car off to get 2 small spots touched up on my bumper. The clear coat was chipping off. On my way to pick it up they called me saying they pulled the tape off and it messed up paint on other parts of my car and that it was 250.00 per panel to fix it but they would split the cost with me. My portion would be 125. I said no, the owner was rude. I told him I was going to report him to the BBB and he said, "Go ahead I own this shop." 9407 Old staples Mill Rd was the location.

When I took my car into an Indiana Franchise, the owner was $1,000 over Maaco's online estimate. He was more interested in the fleet business. The guy really wasted my time. Go somewhere else, other than Maaco.

Replacement of rear tail light lens plus body work to right passenger door plus front hood and front hood repair of rust and dings. Repainting of front bumper and hood plus clear coating and left front quarter panel with original factory paint granite gray. All areas were immaculate. Vehicle is 2014 Jeep Compass Latitude. Damage caused by major weather storm 8/10/2014 in Milwaukee, WI.

Paid 1800 for replace fender damage only a dent. After 2 weeks of work... the fender coming out the edge. Bring back to MAACO. Said they can't fix it. They need to change the bumper.. Why I change the bumper? My bumper no scratch...This company scam..DON'T TRUST. GO SOMEONE ELSE.

Maaco originally estimated that my repair would be 8 days. After three weeks, I took my car back to take somewhere else to finish it. I was shocked at the poor quality. Not only that, but Maaco refused to give me the parts that insurance paid for. Run!

Do not use this company! I took my car in for hail damage repair 9 weeks ago. My quote was for 10 days. They still haven't started the work. I drive for a living, with this car. They don't care that I could lose my job. No communication, no calls, no customer service. They won't return my calls. My insurance paid them directly for the estimate price, now they have filed a supplemental claim, and did not ask me. My friend came here at the same time, same storm. Same issues. She went up there and her car is in pieces with the parts stored in the interior. She finally ordered her own parts to the shop because they didn't do it. This is absolutely ridiculous. I have never had such a bad experience with a company. Too much to even list! Do not go here!!

I brought my car in for replacement of side mirror and removal of scratches. I expected work to be done on the driver's side only. Not only were my expectations met. They went over and beyond by removing scratches from other parts of the car. The painting was superb. The car looked so new. I was highly impressed.

They painted my 2006 car well and gave me an exceptional price. Steve who I think is the manager is very professional and has great outstanding customer service. I already told 10 friends about them. I will definitely go back and the whole staff took care of my issues and fixed a problem on my car that they did not need to do. Steve, Sam, Yancy and the whole Mercy Drive staff needs a raise. From the repair guy in the garage and the staff I have never had great customer service like this in my life... Thanks again!!! My 2006 Lexus looks fabulous... Kudos to you all. Richard

I paid $4300 dollars to have Maaco paint my 2004 Dodge Ram. The manger, Bobby, said it would take one and a half weeks. I finally got the truck back four weeks later. He was suppose to put rails on the fenders of the bed but did not said they had not come in? Obviously he did not order them. I shouldn't take four weeks to get parts. The worse part of the job was that they did not properly prepare the surface of the truck for painting. They did repair one dent in the left door. However, they left about ten scratches and small dents unprepared. I asked a refund for the bed rails and he said he was just giving them to me. He did order them again and told me to come and get them at the end of the week.

Maaco did the bodywork on our vehicle due to damaged from a collision. From the start, I was met with professional and courteous staff. David provided the estimate. The estimate and details were sent to the Insurance Adjuster. The date was set quickly for the repair, a rental car available to be arranged as well. The vehicle was done with expertise, a professional job and looked brand new once again. The work was also done expediently and ready for pick up earlier than the time frame anticipated. Everyone in the office at Maaco Newmarket on Ringwell, from the start were professional, courteous despite this time with covid and answered any concerns and maintained safety precautions as all times. David is number 1.

Ok I cannot give over one star. Took my pickup in for a new hood to be put on cause something fell on the original one. Got a estimate and decided to try them since they could work me in the following Monday and said it would take around three days. Well it took five but that I could deal with since there was also a windshield involved. But the next sunny day as I looked across the hood you could see all kinds of imperfections in the paint such as running and sagging which was in several spots on the hood and when blending fenders they nicked one of them.

I took my 93 Bronco for a complete paint job on March 22. The next week I was told the location was closing and I would have to pick up my unfinished vehicle and pay $2600. It was in parts piled up inside the vehicle and unpainted. I don't even know if all the parts are there. I had to have it towed to another body shop. Customer Service was non existent and when I posted pictures on Maaco's website they blocked me. I would not recommend them for anything!

If I could give half a star I would!! Do not use this company if you are wanting a good paint job or any damages repaired. I spoke with a woman on the phone and given a couple price suggestions so we decided we’d give them a try. Brought our vehicle to them (Rockwell location okc). Right off the bat the man in the office took over and was rude the entire time. Quoted us a price that we agreed on. The man tells us, "Pick it up in a week. We will call you in a couple days to let you know how it’s all going." Mind you we are switching from white to black and having about three small dents repaired. I also told the guy that I didn’t want anything to happen to my wheels. They were brand new and didn’t have any others to put on to get the vehicle painted so told them about 10 times please don’t spray my wheels. No call.

Inside side mirror's rough and spotty paint. Around side door chrome near back seat.. See old paint underneath and looks like it will flake off. Lots of tiny bumps under the paint and some have white tops... Car is red. Ridge of paint at the trunk where it was not open and the paint smoothed. old layer of paint shows underneath new paint on very bottom of car side panels

I took my 2008 Mustang in to get it painted a specific color. I went with the most expensive estimate with all the extras. I initially provided them with the Ford factory paint code and the PPG paint code so they would get the color right. After two trips back and forth to straighten this out and after I had told them that both of the spray out samples were wrong, I provided them with a $38.00 can of factory match paint in the color I requested. When I complained to the BBB the company lied in their response and said that I had approved the color and completely omitted the fact that they were provided a sample of paint the correct color.

Potential customers at Maaco are encouraged to make an appointment online and even get an estimate for the work they want done on their vehicle. I made an appointment for the Maaco at 63 Polk Avenue in Hempstead for 10 am on Monday, August 24th. While doing this I decided to get an estimate for the work I wanted done on my vehicle? When I entered the work I wanted done I got an estimate between $750 and $1250. I drove over to this Maaco in Hempstead. After parking the car, I went inside to let someone know that I was there and I had made an appointment online.

Well this isn't an attractive review. Maaco 2550 Mountain Industrial Blvd in Tucker GA 30084 is holding my car for ransom because they say that I didn't tell them that it was an insurance repair claim which is a lie. But that's what they told the Geico adjuster. Now geico won't pay the full repair costs and now maaco wants $1300 from me that I don't have and won't release my car until I pay them. I even tried to compromise with the owner and she said no. They don't care about peopie just money. I feel like I got played. But I'll never go back to any maaco establishment ever again. This could've been a simple fix between maaco and geico but they've both chosen to make it a living hell for me. I'll never do business with either of them again. And I share my experience with everyone every chance I get.

Maaco advertised that they will paint for $499, basic charge is over $900. The Vallejo office workers are liars. Don’t ever go there. Painting is also sloppy around the edges - total rip-off! They lie.

Me The,,,Customer not satisfied with MAACO PAINT JOB,,East Craig Road Las Vegas,, Nv, looks like they prepped parts of my truck and the parts they didn’t prep shows in the finish results,, My tailgate finish is dull. Not shiny like the rest of the truck,, Possibly ran low on paint in the sprayer GUN,,,,the right fender of the truck shows several nicks and Pits that should of been easily addressed before painting, this type of prep work was listed in the procedure,, They just ignored it and or overlooked it,,,no prep at all,,,the other side of the truck is beautiful,,,, I complained before taking delivery,,Robert at the front counter,,refused listen or to understand my concerns,, I called Maaco Customer Service Number,,,USELESS,,,,so I understand it’s you get what you pay for,,, but it’s my money and I’m not completely satisfied,, They painted over simple nicks and blemishes and it now stands out after the paint job has dried,,

I had a wreck with damage to the front drivers side. I was swamped with work, but took a day and took my cars to several repair shops and just didn’t feel comfortable with any of them. It was 5 pm when I called Maaco and they stayed late to look at my car. When I got there the lady came straight out and I instantly felt like family, like I was in good hands!!

Front different color than sides of car. They used the wrong color to replace front of my car. When I pointed it out, they refused to change it. Just said it's a different material. When I bought the car the colors were the same. The car is only 2 years old so age is not the problem. Maaco in Durham NC made no attempt to fix the problem they created. ....cheaper work is sometimes poor work. I'll not use them again.

Dropped off my 2006 F150 for a paint job plus a clear coating $400 extra. Leave it with ** (office manager). After 2 weeks calls and messages they said to pick up the truck. DISASTER! Fisheyes and bubbles everywhere! He said sorry. To leave it for another 3 days. 1 week goes by and nothing. Contacted owner (**). Very unprofessional. Said he was going to personally speak to paint guy to leave truck spotless. 3 days after got a call again.. Big disappointment. Truck half done, battery dead, coming smoke out of engine, check engine lights on. In order for me to take my truck had to pay $1,282 cash cause they don’t accept credit cards. Need the entire truck to be painted properly or my $ back NOT at this location! 12250 sw 117th ct Miami Fl 33186. Please someone at corporate or customer service manager contact me!!!! Someone have to report this issue to authorities!

Have been going to Darrell for 10 plus years for paint and repair jobs. Very pleased, however a incident recently where I didn’t and what a mess with paint and matching was horrible, took car back to Maaco where Darrell painted the door plus paint match was very pleased, lesson learned always Maaco.

I would not send my worst enemy to them!!! Going on over 4-yes 4 weeks now and did nothing but ruin my truck!!! Went today to get??? And guess what???? They sideswiped my ** door!!! I would never recommend them!!! Never so 1600.00 paint job disgusting!!!! Sideswiped door!!!!

In October 2019 I had to have the driver's door replaced on my 2007 Chevy Silverado. My mechanic referred me to Maaco in Lubbock Texas. After paying $2080, I drove off and could hear lots of road noise and air coming in. I waited a few days to cool off, so I didn't go off needlessly, since I knew it wouldn't help my situation. When I showed the guy who worked on my door (Devin) he wouldn't listen. What an arrogant ass. He just said how many years he had been doing this work. So, I drove off feeling humiliated. I later got a call from Mr. Roy Seay, the president of the company and he wanted to make things right. He test drove the truck and immediately had someone fix the problem. He even had them polish the headlights providing better visibility at night.

I have a 1999 Chevy Lumina that is driftwood in color. Yes, it is a 20 year old car, but I bought it in mint condition from a friend's grandma who drove it to church and the grocery store. I detail cars as a side hustle, and I try to keep it looking sharp so my clients know I mean business. I mean, what detailer pulls up to a client's home or business to clean THEIR car in a vehicle that isn't properly taken care of? That doesn't speak very highly of what they are about to do to that client's vehicle, does it?

This is an amendment to review of Oct. 19, 2019. Took about 6 days longer than estimated, but color looks fantastic with VERY VERY little overspray anywhere. This is great compared to some of the horror stories I've read on other Maacos.

In March of 2019 I consulted with Maaco of Durham to have my Jeep Wrangler painted. I’d been wanting to change the color of the car, inside and out, for several years and based upon some quality reviews my wife saw online, the consultation we had, their spoken willingness to attempt some other body work, and their assurance that work would be completed in just one single week, I committed to have them do the work.

A little less than a month ago, I was hit from behind and needed a new bumper. I always get at least three quotes before determining where I'm giving my business to. I'm so glad of my rule because the two other places I went to get quotes from were charging me $1,300 more than Maaco. I had the pleasure of working with Paul, the shop located in Manchester, CT and he was amazing. Thank you so much Paul, Maaco for replacing my bumper that looks amazing and not overcharging me for this service. I will definitely go back if I have to in the future and for sure refer my friends to you. Thank you soooo much!!!!

Let me tell you about BAD customer service. Several years ago (approx. 2008), my parked car was hit by a drunk driver. Said drunk driver’s insurance made me go to Maaco for the repairs. Initially the repairs looked good. Did the job in an appropriate time frame and offered the lifetime warranty. Great, right? Year later, get another hit. Take it back there because my initial interaction wasn’t bad. The guys in the shop were rough but just figured that was the auto industry. Then it went down from there. Went to pick up my car, but my car was gone. Not parked where the others were and wasn’t in the shop bays. Office and all doors were locked up. Call the shop number no answer. Wait a while and nothing.

Avoid Maaco on 8916 Troost Ave, Kansas City, MO 64131 at all cost if you value your vehicle. My son and I had one classic car ready to be painted after we had done most of the body preparation plus we had three more classic cars lined up if the experience turned out to be a good one... Well, let me tell you this fellow potential customers, do not waste your money there. We brought the car in with the agreement that if we removed all the trims and did most of the patch work ourselves, Maaco was going to take care of all the "Light chip and Scratch repair" as written in the printed document given to us.

My car sat at this Maaco on Mt Moriah in Memphis, TN for 2 months. It only had hail damage. These people clearly had no clue on how to fix the problem. Every week my car was to be ready on Friday for the last 7 Fridays. This place continuously takes on jobs that they can not complete in a timely fashion. The woman at the front desk "Denise" is rude, abrasive, lacks greatly in tact, is void of any customer service skills. I'm surprised that this place is even open.

On Monday afternoon I called Maaco in Miami and spoke to Eddie. I told him that I needed to paint the hood on my Chevrolet Silverado. Eddie spent a good ten minutes asking me questions about condition, color number, etc. He finished by asking me my name and number and told me to come by when it is convenient. The next morning I was sitting in front of the gate when they opened and I introduced myself to the owner, after he opened the fence gate and the office. I was pleasantly surprised that this was not Eddie but he knew who I was and said, "you called to paint your hood right!" "Eddie told me to expect you!" The owner looked at my vehicle and explained how the last paint shop messed up my job and now the paint got fried by the sun, wax and not having a good clear coat.

On 7.8.19 I brought my car into the Maaco Old Cheney location, in which Will and his team did an AWESOME JOB with the paint!!! I was overjoyed with the work they did. On 7.22.19, I was involved in a hit and run accident and Will referred me to the Longwood location (due to the body work required). I took the car to Maaco Longwood on 7.23.19 and clearly explained I wanted my car fixed completely how it was. I received a call on 8.9.19 to pick up the car, after arriving home to my surprise the car was a different color and they had not repainted the passenger door which was clearly a part of the accident. The side panel body work was okay; however, as you can see my car is now two toned on one side. I have paid over $4000 to date and I would like my car the same color.

We had a great experience working with Cristian **. We scheduled an appointment with him and he was prompt, courteous, and very knowledgeable. He inspected our car and explained the different paint packages that were available. We chose the premium package. It was less than half the cost we had been quoted in our hometown of Key West Florida. We have a five-year guarantee and are extremely happy with their workmanship. We highly recommend this location. Everyone was polite and professional.

In late 2017 the wife and I took our car in to have the rust on the Rocker Panel repaired. I took them a brand new Rocker Panel and Patch Panel. A few months after getting the car back I noticed the inner Taillight Covers were missing. The wife told me “maybe they were misplaced somewhere”. Knowing that they were stolen at MAACO months back there was nothing I could do about it.

I dropped my car off at this location on Monday, April1. I was advised on Saturday, April 6, my car was done but could not be released for paperwork. On Monday, April 8, I received a 6 second voicemail advising "Your car is done. Come get it." When I picked the car up on Tuesday, April 9, it was FILTHY. The entire interior is covered in paint dust. There is paint overspray INSIDE my car. There are 4 areas of exposed metal. The minor body work, realigning the front fender and replacing the wheel well liner, was not done. They painted my license plate.

This was a horrible experience due to the fact of my paint has gray drips within it on both sides of my vehicle and most of my underbody was painted in the process. I spent too much money for this to be the outcome.The worst part is I have a big truck and I picked bright white so this this bad paint job really stands out.

This is an update of the review from 1 year ago when the rust on my truck was repaired. My original review was a 5 stars due to the great job they did. They cut out the rusted area and welded in a new metal area. The manager did not let me know that there was a gap between the original fender and the metal that they replaced would be a big area of concern that the rust would come right back. If I knew, it would have sealed off that area myself.

STAY AWAY and FAR AWAY! CARELESS AND POOR QUALITY IN EVERY WAY! My story can go on for pages but I'm exhausted by this experience and called corporate to step in and handle further! Then dealing with an ARROGANT and smug shop manager too? Like, wow! My project totaled just around 1,000 with minor body work, so minor I even could've done it myself!! They failed on doing that properly too! ALSO failed to return some body parts they took off AND be aware that I gave them the truck with 95% of the body parts I previously removed for them!!?? BAD NEWS! TOTAL lack of care, quality control and work, BUT I will summarize this - STAY AWAY! This location is horrible, really it is crap.

They charged me over $800 to remove my bumper, do bodywork on the 3" x 3" damaged area, and (supposedly) repaint the entire bumper. For what I was paying, I thought they'd actually apply paint to the entire bumper. Not so... They sprayed just enough paint to cover the 3" x 3" bodywork area (they did blend that in well enough), then applied a single coat of clear coat to the entire bumper. Now all my little scratches and dings show up very nicely. Oh, and they take no responsibility for over-spray that is clearly their fault.

After taking off the wrap from my car it ended up peeling some of my paint off with it. So I decided to take my car to Maaco to get it repainted, big mistake. When I took the car there they said they would take off the rest of the wrap that was left on the car before painting it for more money, keep this in mind. I chose my color and they said it would take around a week to finish.

We aren't talking about a bad server that messed up your dining experience. We are talking about something that cost way more money and if messed up ruins way more than a night!!! Doesn’t matter this establishment screwed me over really well. My car looks like a five year old painted it. Mind you there’s paint everywhere on my tires, inside of my door, on my door where paint is not supposed to be. My car is I don't know how many colors of white cause it took them a few times to make it the original color which is "pearl". They did the worst job I could've paid for and got me fired from a job that I told them I had to have my car back for. These ** do not give a ** about your interior (something that wasn't messed up). They don't care how many spots get painted that shouldn't.

My car needed body work due to someone backing into it and damaging the bumper. I was referred to Maaco in Fort Wayne, IN. I called and spoke to Nico about stopping in and getting an estimate. The day I stopped in, Nico was working. He was very pleasant and had my estimate within 10 minutes. Because the person at fault recommended Maaco, I chose to go ahead and use their services. Also, Maaco's estimate came in approximately $500 less than the 2 other places I received estimates.

I had to take the truck to another company to have the problem fixed on the advice of a Maaco worker. After receiving my truck back I had a problem with my door. They actually referred me to go somewhere else!!! Your one star rating of the company says everything! I would suggest people to take your car or truck to another company if you want it done correctly.

My 18 year old daughter went in to Maaco to get a estimate after someone backed into her car and damaged her front end. She was greeted by a very nice women who immediately gave her the estimate and treated my daughter as if she was her own. My daughter and I chose to go with Maaco since we both felt we could trust them to do the job right. Before taking it in I called the office and was helped very thoroughly by Judy who knows her stuff!! I feel like she helped me as much as possible to do things so we were able to afford to fix my daughter's vehicle. Being a single mother is a struggle and I feel as if Judy helped me by making calls and finding the materials as affordable as possible.

Took my 2006 Ford Freestar in for a paint job. There was no body damage, just a lot of stone chips. The job was done terribly, loads of overspray and paint runs. The emblems on the rear hatch were reversed. They re-painted it a month later and now there was more overspray and new paint runs. The rear emblems were missing and could not be found. The management had been fired and a new operator in charge. He has been less than helpful. Has ordered replacement emblems for the rear (he says). I’ve been waiting two months. Don't be suckered by the price, find a reputable shop.

We saved our money, we care for my 95 year old father in law, a war veteran... to bring an old classic truck from Iowa... as part of a nonprofit outreach for trauma survivors, and those grieving the loss of a child. The truck was a symbol of ten years of struggles, and Bill in Manchester, CT lied to me through his teeth after extensive conversations about our goal. I paid for a truck that is bond over rust, parts that were never installed, and they left a stucco racing stripe of dust on the roof where they did not paint it. It is going to cost possibly nine thousand dollars to strip the classic Chevy and repair the DAMAGE. He has an F BBB rating, and he is stringing me along... BILL is telling me ROB is the owner... no Rob... no phone call, no settlement. Beware. I am about to picket so BILL cannot ROB anyone else through his smiling yellow teeth!

They changed of price, from 350 to 500, the manager very unpolite, he insult me front to employees. Is this an American company? No respect to customer. If they said me, this cracker or wherever you call, 60 dollar, this 80 or wherever, I paid, I hope never have to go to other MAACO. Be careful. Thanks.

Maaco ruined my truck. They said I would not see any paint on my trim. Every single piece of trim is partially painted. My grill, lights, bed liner and many under truck components all painted. They got white paint on my leather interior as well. I have never experienced a shop so bad with so little remorse. Despite a 5 year warranty I will not bring my truck in despite the fact a year later pint is peeling off. Wish I could give these guys -100 stars.

Since August Josh was supposed to call to get a supplement. After calling and leaving various emails I found out from insurance he'd never called. Finally got everything sorted out or so I thought, took my vehicle in on a Monday morning. Come Friday I was told insurance still hadn't approved supplement, I went for my truck as they do not work weekends. Several of my sons belonging were missing, belongings that were in the glove box as well, they had no business in the glove box. We were not told to empty out vehicle as they claim and we didn't know they had thieves working for them. At least 10 dollars in change, my sons baseball bat, his iPhone charger and a baseball bat flashlight. Instead of questioning employees they stated it was our fault for leaving belongings in vehicle. And it wasn't even worked on so it shouldn't of been touched, never again.

Less than a year ago I had my 1998 Toyota Camry painted by Maaco. The paint on the bumper is has cracked with lines in it. My husband went on the 24th of September and spoke with Omar, who stated to bring the car back on Monday and they would take care of the problem, as it is still under the one year warranty. We dropped the car off on Sunday, Sept. 30, for Monday job completion. I just called to inquire about the status of the car today at 2:30 pm 10/01/2018, Irving states that my car is not under warranty and that the bumper requires body work and that they never touched my bumper, that they only did the rear passenger door. I asked him several times if he was confusing me with someone else, he stated no.

Brought my older truck to get a paint job. It was a flat black with 3 small rust holes. We were told they cannot warranty the paint due to the current paint and they don't strip down. They did state it would be car show quality. To my surprise, they would not only not warranty their paint but they won't warranty their workmanship.

Car was not ready on time. I was told I would get $50 back if the car wasn't ready after a week's time and it was not given. Brought car back because the driver door and back door were not lined up as promised. Never got my money back. I had to take my car to another place to get the door fixed right. MAACO made car worse. Air and rain coming through. Received attitude and they lied and tried to blame me for the car door. I don't even have the tools to remove the parts. So Maaco ripped me off $150 dollars. They had paint on the door handle and a few spots where it dripped. I paid over $3000 dollars. I don't see the two coats. Rip off. I know it was because I was a woman. Another woman had to bring back her car because it was not done correctly.

I brought my pick up in for some body work and a paint job. They told me it would take up to 10 days to finish. Also, I was told that I would be upgraded to the best paint job ($700 and change) because they were having a social promotion. Two weeks later I went by to find out what was taking so long. I was told that they needed until Friday to finish. Two days later (Wednesday) they called and said they were through. I went in to find that they had only painted the parts of the truck that were repaired and nothing else. I was told then that if I wanted a whole truck paint job that it would cost much more. I feel duped.

I took my 1990 Buick Reatta to Maaco in myrtle beach for midlevel paint job. When I picked my car up, paid the charge. Upon inspection I noticed that door jams were not painted, I was told that would be an additional $400.00. Door jams are not included in estimate, that seems weird because how do you give an estimate for whole car with door jams not included and why not tell the customer that up front. Once I arrived home I noticed that two spots on front, not hood but that little piece at the bottom (made of rubber or hard plastic) it looked like they had painted over a spider web or something... I immediately called and was told to bring the car back.

Went to Maaco in Laurel. They fix the problem but messed up my car, I took it right back. Mike went under my car because he knew what they had done and said they forgot to put it back. I only told him my car was making a noise and I thought it had a flat. He knew. Now they will not fix what they broke. Never go there!

When I took my van to Maaco to get an estimate on painting it, the salesman quoted me a good price after he walked around it. Then told me it will be ready in about a week. He called me a week later to tell me the van is ready but it's going to cost me an additional $160 to fix the broken rear windshield. I told him the windshield wasn't broken when I brought the van to the shop and added that I find it very strange that he’s calling me a week later after they finished painting it to tell me the windshield is broken. In other words, if the windshield was initially broken, it doesn’t take a week to notice it.

Long wait - Maaco has my car going 17 days and counting. I wish I would have read all the bad reviews Maaco has before I let them paint my car. My bad. Anyone reading these reviews 98% negative reviews red flags people.

3 years ago, I used the Maaco in Tucker GA. I gave them 5 stars in a Google review. Amazing job. This time, it wasn't good. They did 60% of the job. They didn't answer phone calls. I had to drive over there to talk to people, and it is far for me. When I wanted to get the final 40% of the job finished (after paying), I waited for 30 minutes after opening and I left. Don't work with them. Your time is valuable.

A few months ago I got into minor fender bender. With my insurance company I went to Maaco on Williamson road. They quoted me $1500 and that they could take care of the damage in 5-7 business days. I dropped my car off on a Monday after getting into an accident on a Friday. It took them a month to get my car back to me. When I got my car back there was dirt in the clear coat and multiple areas of shoddy workmanship. They also oversprayed into my engine bay. It was very badly done. I went back and spoke to the manager Robert ** and he informed me that this isn’t their way of doing things and they wouldn’t be in business for 8- 9 years if it was. After talking with him we concluded that he would give me back part of my deductible as compensation and would I not leave a bad review for them and would live with the overspray and the defects.

Painted out 83' El Camino - We went to the local store in Clackamas, Oregon. A) it was close. B) They quoted a decent price albeit more than we wanted to pay. But C) they said 5-8 days a complete job of "our" choice of paint color. We chose, a Metallic Marrone as was stock, and I had asked to do the door jambs and hood edges tailgate area. We paid extra for a stripe to replace a chrome that was not on the side edges in color of a light bronze.

I took my vehicle to Maaco for Change of Color, minor dent repair. My car was Silver. Chose a Smokey Grey for color change, had a finger size rust spot in which they painted over. Didn't smooth out charged extra. Other areas on the vehicle near driver's door just painted over not sanded/smoothed out. They didn't paint inside of doors. Told me after the fact they told me it was extra and I said no, totally untrue because I would have kept my Silver. Upon arrival to pick up car first I paid balance off left to return rental went back. Owner gave me keys stated car was in the back. He didn't bother to go with me for review of car. Saw my car and anxiety kicked in. My car was painted Green. Stayed in area about 15 mins in disgust. He never came to area.

I wanted my BMW to have a "New Look". I went through what I wanted. I was very specific. We walked around the vehicle, saw all the dings, scratches, and issues I wanted to be corrected. I was very specific. It's a 2001 BMW and I were spending the funds to make it new again. The car went in suppose to be 5-7 days ended up 23-24 days and they called for me to come pick it up. I was very sad when I saw the BMW, it had NOT been detailed, door dings and scratches were still there, and the car had not been washed for pick up.

I took my truck to Maaco for body work and a paint job. The manager went out to look at it to give me an estimate. We walked around the truck in which he asked me about which dents I wanted repaired. I pointed out each one, (none of the dents were big but they were noticeable). So after he wrote up the core of the work, we went back in the office area so he could give me the quote. I looked over the quote and agreed to the price and was told to bring it back the following week. The truck was dropped the next week and a week and a half later I was told I could pick it up.

Maaco CANNOT do collision repair. They do not have the auto technician training, or diagnostic equipment to do any collision repair. Mathew ** said he could repair my son’s car. The only repair was cosmetic. Maaco had the car 7 days with the dashboard engine light on. They did not tell my son nor make arrangements for qualified mechanics to run diagnostics on the car. Maaco took my son’s $2300, telling him the engine light would go out in a couple days. The car didn’t run for 24 hours, quit in traffic, and was towed to salvage. Mathew ** and Vinh ** use deception and lies of omission to hide the truth from the customer. Maaco hides behind a single line at the bottom of their estimates, “I understand Maaco will not be responsible for mechanical failure or for loss or damage to cars due to causes beyond their control.” Maaco has you sign this document before working on the car!

Company has not only damaged parts of the vehicle but has also had vehicle for now 2.5 weeks. Images have been taken of work/damages as well. On March 19, 2018 F-150 was dropped off to get a new paint job/repairs to be done due to an insurance claim. Was told the vehicle will be completed and ready for pick up on Friday March 23, 2018. During that time when we dropped vehicle off we asked about decals being put back on. They stated they could get the decals and let us know how much. After not receiving any information for two days we went into a panic and decided to find them our self (had to go to two different Ford dealerships) and delivered them on Thursday Morning at which the truck was outside with minor repairs done before it needed to be painted. Therefore, that already told me the vehicle would not be done the following day as it had not even been started to be painted.

We were blown away at the beautiful job they did. All employees were great. Jason was very helpful and just great at his job. We will recommend them to everyone. It's like a brand new car. Thank you Jason, thank you Maaco.

I went to Maaco paint, to get help with ordering a new bumper through them and then having their employees paint it for me. Paid for the bumper upfront and was told that they would have it finished by the end of the week or early the following week. (This was on a Tuesday). The following week, I had reached out to Maaco to see the updates for my part and they said it should be ready by Tuesday. This is now the second week it's been there. Turns out, when they said it would be ready it wasn't, there has been a lot of runaround with them.

On 10/27/16 I picked up my car. They replaced front bumper and front driver light. When I paid $1334.02 and picked up the car I noticed the light wasn’t fitting properly. Corner was sticking up. They pushed it down trying to make looking better so I picked up my car that way, but in time the light start coming out more being loose and not working anymore. I went back in Feb 2018 and spoke with Daniel ** and Luis **. They refuse to do anything! I have to fix it now with someone else!? This is a nightmare and just because I needed the car back then and because I picked it up like that they don’t care about customers anymore. Please help me in getting some money back or have it fix right by them. I was never told when I dropped the car that if they use aftermarket parts won’t be 100 percent fixed right?!! Light was new. That’s for sure. Note: I had done work somewhere else before and never happened this! Thanks.

Maaco 6850 Buford Hwy Suite A Doraville GA. 30340 - Would never, never go back. They did a horrendous job and refused to address my concerns of a sloppy and not finished job. They refused to honor a warranty. They were abusive and threatening. I have all documentation concerning their warranty but they lied and it does not mean anything.

Ranger p/u painting - Paint job was horrible amateur. Overspray on rubber, tires, and windshield. Paid extra to have decals removed for paint job, (375.00 extra). Yet they left portions still on a just painted over. Lost a hubcap, did replace it. But lost the screws for wind deflector and installed with just 2 screws instead of the require 4 and allowing it to band the hood. Had a nail in tire, next day flat. Nice people, but horrendous paint job. Surface was not prepared in areas and allowing bubbles, craters in paint finish. For a company whose main product is painting, they lack skills in pre-pairing, or doing the work paid for. After complaining, they said they would get back to me, 6 weeks later no follow up. Recommendation: Stay away, pay a little more and have a professional do the work.

I chose to go up to the bodywork Maaco (12250 SW 117th Ct, Miami, FL 33186), for the repair of my car, rather than in a private body because I thought that I was the most protected by the guarantee of a big company. On Friday I did see my car to Mr ** who told me that to repair the damage to the driver's door the cost was $400, to return to leave the car week start and that for the work it would have taken 2 days maximum. I returned on Tuesday to leave the car and I met Mr ** that once I was there and I decided to do the work with him I had changed the price of well $87 in more. This was only a first signal that something was wrong with this person who showed little seriousness. After a verbal complaint, having no alternative for the time available decided to leave the car in for repair.

I was treated very unfairly and discriminated on I went out to meet the adjuster at Maaco Fresno. Arrive at 1 PM met by a worker which I was telling him my car paint doesn't match. Also I have additional 396 extra miles on my car. I was discriminated on and the police was called on me due to voicing my opinion about a paint job they did on my bumper which was Mitch Mack. Once the officer came up he agree with me. I also waited on adjuster her name is Racquel from Viking insurance. She also agree with me. She went into the office got the manager and the paint manager and they both agreed that it was off. All I wanted was a refund to have somebody do my car the correct way.

I Had car painted at Maaco 3641 Bonny Road, VA Beach, VA 23452 (Center M1533). Painted on 4/17/2015 at a cost of $2,500.00. When I had it painted I said I wanted their best job and I was assured that the $2,500.00 was top of the line. I was given warranty papers that state that the base coat/clear coat is warrantied for full coverage for 36 months. The paint on the front bumper cover has started to bubble and crack and the rear bumper cover has paint cracking and peeling. The person who checked the car said that the front bumper was damaged by something (maybe a collision), he also said the real damage was from a collision of some kind. Other than the paint peeling there is no evidence of a collision, he assured me that because he had been doing this type of work for a long period of time he knew it was a collision by the way the paint was peeling, I asked him to show me evidence of a collision which he could not, no dents, dings, or scratches!

ATTENTION FELLOW SOLDIERS and LOCAL COMMUNITY... Do not waste your money with at this MAACO location. I spent $1,200 to get my truck painted and they done a ** job (excuse my language). SHAWNTEL SHOULD BE FIRED IMMEDIATELY. They did not do the job that was promised to me. There were imperfections all around my truck, but when I asked for them to fix it, they tried to charge me more money. The package I chose clearly came with a 3-4 year warranty, but after the job was complete they told me that my package didn't have a warranty, and only my hood was covered. Then they tried to make me sign for saying I received warranty paperwork that I did not received, and have not received until this day.

I just got my car back from Maaco, MA. Really a nightmare. If you want to throw your car away and your money away, go to Maaco. I promise after working, you will not love your car anymore. Thousands fish eyes and bubbles on the new painting. And take me 2 weeks. They even did not install the panel in a right way, and broke them! Not only one part. DO NOT GO TO MAACO TO PAINT YOUR CAR. Believe me.

I hope there is enough space for my comments. You might want to get a coke and pop corn if you read my story because you won't believe it. My situation began July 18, 2017 and ended September 2, 2017. I went in on July 18 to get an estimate on the cost to paint my 2011 metallic gold Buick Lacrosse. When I got there I was greeted by ** and I asked him to give me an estimate; so we went out to look at my car. He looked all around the car to assess it. He then asked me if I'm sure that I want the entire car painted; so I asked him why. He said he didn't think it needed to be done, but I said that I want the entire car painted. I said that I wanted the discoloration of the roof on the back driver side repaired and blend the paint so it matches.

I brought in my 2000 Toyota Sienna XLE in for a estimate. He comes outside and looks at the car and say, "We don't do body work." In my head I was like, "You guys don't do body work?" Uhmm. So I reply, "Uhmm alright but my car is damaged." He replies, "We can't fix it." And walks back in the building! My car was recently in a car accident in the front where my front reinforce the was bent back to smashed my radiator support. It smashed my hood in and pushed both my fenders back to where the door and fender meets and rub against each other. What type of place calls themselves Maaco Auto Body Work... and can't even fix my car? Uhmm.

I took my car to Maaco to repaint my driver side of the door, which required buffing down scratches before painting. I dropped my SUV off Tuesday at 12:30. They told me it would be done by Thursday, I called Thursday and they said it will be done Saturday by 12. Therefore, I put in a request to keep the rental car until Saturday. I was called Friday 1 1/2 hours before closing to come and pick up my SUV. I told them that wasn't enough notice to run up there (30 min away) so they said "be here Saturday by 9 am." I was there Saturday at 8:30. At 9 the young lady told me my car wasn't done and that they needed another 30 min. I waited, and they drove the car up while I went inside to pay. When I came out my wife was upset. White stuff was all in the inside on the floor and on the seats. It looked like they buffed the SUV while the windows were down.

Brought my Honda Accord to get painted. After a couple of months paint fell off entirely. Asked about the paints warranty was told we had none as the current manager was different now. Was being cheap and brought my truck there for paint. Paint bubbled, Truck is now rusting and besides the areas not painted the roof is rusting as well. Wasn't before either. I have nothing to stand on as they all talk out of both sides of their mouths. Rip off artists. Shady as a Palm Tree. Mr Maaco obviously doesn't give a rats ** about his name on the franchise.

I used Maaco to repair the front bumper of my car due to collision, that was in February / March, 2017. They charged the insurance company a lot of money ($3028.94), claiming they are ordering original parts to fix it. It includes replacing the bumper and painting it to the original color of the car. They got fully paid. After Repair, they told me that their repair have a lifetime warranty. In less than 6 months, I noticed the paint is already coming off. I took it back to them for repaint of the part coming off, they were so ferocious and rude, boasting they would not repaint it. It was the worst customer service and breach of warranty that I ever know. Please NEVER take your car to this people.

Took my 99 CR-V to the Maaco shop in Glen Allen, Va. Lakin, the store manager admitted to me that his employees had damaged the roof rack on my car when reassembling it after a very poor paint job. Said he would fix it and find parts to repair it with. When he found out that he would have to replace the rack because parts were not available, he stopped answering my calls and now a month later has done nothing to correct the matter.

The Negative: After inspecting the issues with my car after a full paint job, here is a full list of feedback: overspray on lower fog lights, overspray on right front turn signal, overspray on top hood channel inlets, overspray on left driver rear view mirror plastic, 2 inch deep scratch in black driver door window panel, masking tape left in various places, slightly bent $250 key fob, key fob no longer closes properly, full overspray on the 2 front radiators, not just a little paint but completely covered in thick paint causing radiators to absorb less air through fins which can potentially overheat the car, the left passenger door has a 2 x 2 foot clear plastic film (to protect from small rocks) that was painted over and looks terrible.

I took my car to MAACO in Stockbridge Georgia. I was told to drop it off on Monday and it would be ready on Friday. I needed the left fender, rear bumper and spoiler repainted. The left fender and spoiler looked ok. The rear bumper was repaired, but wasn't painted entirely. It was like they did a rush job. They also chipped my front bumper and said it was like that once I brought it in. There was also over-spray on the driver side bumper.

I live in the San Antonio, TX area and had my 2002 Ford F150 painted by Maaco. Now mind you my truck is an 2002. I did not expect perfection on my truck. Just a decent paint job. My truck's roof was delaminated and past the primer. It had rust and I was worried that eventually it would rust all the way through and water would start getting in causing worse problems. This is my daily driver. Now my truck was in pretty bad shape paint wise. All original paint from the manufacturer. It was a two tone paint job from the manufacturer. To keep it cheap I decided to go one color... All white. It was white with a bottom beige color.

I got an estimate for rust repair and paint work from the MAACO franchise on Highway 78 in Loganville, GA on May 30th, 2017. They told me to bring it in the next day, they'd have to have it for 6 calendar days. They also told me they'd call and keep me updated on progress if for some reason they could not meet the time frame. I was okay with that, but after 8 days when I hadn't heard anything, I called and was told it would be painted that day and available that evening. Which it wasn't. I was told they'd call to confirm that it'd be ready that evening - they didn't.

I did an inspection on my car to learn it was just put back together. I have parts missing refurbished parts that I thought were going to be new. I am puzzled how this is satisfactory and acceptable. I would like a full refund of my money. I am a dissatisfied customer. I highly recommend BBB investigate this business. I would not recommend this business to anyone. Any future accidents, I will take to dealership.

I called Maaco in Gainesville Florida to have my pickup truck painted. I was told to come in on Saturday before 12pm to get an estimate. When I got there around 11pm, they were closed. I went back on Monday and the owner and the secretary kept saying "There was nothing to do so we closed." I then explained I had an appointment at their shop and it was a forty mile round trip wasted. Once again they just laughed it off saying "There was nothing to do so we closed the shop and went home"... disgusted... to be continued!

First they drove my car around without my consent. I took pictures of odometer before and after dropping it off for painting. Second they turned my ac and music on blast and left it. Third they left a piece from someone else's vehicle in my car. I'm hoping it's not from my own vehicle. The bumper paint job doesn't really match the rest of my vehicle as I was promised and paid for. I would never recommend them to anyone and will discourage all my friends and family to go elsewhere. I was rear ended by an uninsured driver and had to pay out of pocket for the repairs just to get burned on the paint job as well. I'm a very unhappy camper right now. Lastly they broke the key fob. It's going to cost me for replacing key fob on top of another paint job in the near future.

Since your customer service submission form doesn't seem to work I will be sending this here and requesting it be forwarded to the proper department for review and response. This was our first and very last experience with Maaco. My boyfriend and I dropped our car off on May 11th in Pawtucket, RI, they told us a week ahead of time that it typically takes 3 days to do what we needed done to our back bumper on our new car. Due to my boyfriend's schedule they promised us they could get it done in two days as long as we were able to drop the car off first thing in the morning on May 11, so we did. We planned on picking the car up Friday right before closing time. We heard nothing all day Friday, so we called and they said it should be finished around 3. We finally received a call around 3:30 saying someone was hurt and the car was unable to be finished and we couldn't pick it up until Monday.

Dropped my car off to have urethane paint with clear coat over urethane paint. This is a more expensive paint job thus making car look better. Fast forward to day of pick up. When I picked up car I was informed that my car had received a lower quality paint job. This was done without my consent. Also I am aware that there will be some overspray but it was excessive on my vehicle's wheels which I had just purchased prior to have car painted. I was also told that my car could be picked up SAT between 10 am - 12 noon. When I arrived the business was closed. When I called on Monday to inquire about this the response was there was construction blocking the entrance. This was NOT true as I and several other customers were waiting to enter the business at opening. Needless to say my experience with Maaco was not a pleasant one and will not return as a customer nor will I recommend them to anyone else.

The guy at the front desk (** guy with scruffy beard) didn't care if I got car fixed there or not. Was rude gave me a bogus quote 3 hrs for a door replacement. It only took 15 min to take off. I'll never do business with him EVER. I got a quote that was cheaper for a paint job than the quote he gave. If you don't like your job quit.

Jefferson Davis HWY Richmond Va - My husband and I came in for a total change color on his car. The 2 men at the desk were great. They answered our questions and provided great customer service. However, once we went to pick up the car, we had a few issues. 1st they couldn't find his license plates. Ok no biggie. Things happen. Then when the guy working on the car put them on, they didn't put on the rear license plate cover. Ok wait, wait, wait for them to find that and get that put on. Next, his back seats had muddy footprints all over the outer edges. I don't know about car painting so maybe they need to get into the backseat for easier access to whatever they cover up not being painted BUT the footprints were very noticeable on the leather seats so why don't you use shoe covers or at the very least, clean the seats!!

Bought in a simple paint job. Marietta, Georgia location store #M2390 1350 S Marietta PKWY SE 30067. The estimator was not confident in what he was doing. The 2009 crown vic needed simple fill in on left quarter panel and was written up to restore to good looking condition. The shop called and said the car was ready for pick up. Inspecting the car found heavy overspray to the right wheel/hubcap (all wheels were like new condition when vehicle dropped off) and heavy gouges to the front header panel and the quarter panel was never worked to the right up. The car was painted with repair not done and surface was rough. I Regret ever using MAACO. What a mistake that was Marietta, GA location shop .Could not accept the poor work performed and car was left on Maaco paint property. ** the shop manager has not resolved the poor work performed yet. I would not use them. Never again. BAD experience.

Repair of a 94 Jeep Cherokee took 2 months, 4 times longer than 'promised'. I had to provide parts they couldn't find, they installed wrong parts, they tore the headliner and refused to fix, claiming I couldn't prove it. 'Jeep' and 'Cherokee' logos were missing when told jeep was ready, and engine and inside of jeep were dusty from paint, again promised to be clean when picked up. The salesman is a pathological liar. DO NOT USE MAACO!!!

I had my 2003 black Kia Spectra painted black at Maaco. It was an $800.00 paint job on special for $400.00. It ended up being $723.00 after the primer and sanding the bumpers. They estimated taking out the dents at $1000.00 which I declined. It came out beautiful!!! I am very pleased! The dents hardly show and it looks like a brand new car. Thank you Maaco. Also they estimated it would take 3 days and it did.

In August I took my 1995 Toyota Avalon to have the dents removed and painted. I had to take my car back on 3 different times due to the work not being done properly. On August 23rd, I took my car back because one of their employees spilled white paint on the trunk of my car and as a courtesy the owner at the Hensley location in Richmond rented me a car from Hertz rent a car on San Pablo Dam Road. Since then I've received a bill from Hertz in the amount of $32.55 where MAACO didn't pay the bill. In addition, the manager there has the worst customer service ever. She never returns calls when she says she will and staff has a poor attitude. I will never use them again!!!

I took my 2005 Explorer in to have the roof painted and a rear panel painted and put on. The paint job was horrific and the panel was not glued properly. I brought the vehicle back three times. This place is a chop shop! I was charged too much for the job which was to this day not done properly. The owner goes along with his employee (Tom) which is a liar and con. They overcharge and cannot put a car back together after they take them apart. I won my complaint with BBB. Read the reviews on the Maaco website. The company hires someone to control what is put on their reviews. I could not put a complaint on their website. Do Not take your car there!!!

I came here to have the whole front half of my car painted. The website states "With our attention to detail, you'll fall in love with your car again." Well, on the contrary, here's how they pay attention to detail: there was overspray on headlights and other parts of the car because no masking was done, when we checked the bumper it was painted on the face front but they forgot to paint the top, sides, and lower part of the bumper (I mean it. It's 3-D and you HAVE to paint all angles of it) and so many other details were passed over that I could have done the same job but better in a painting booth. I am very unsatisfied and deeply disappointed in the quality of work that I received at Maaco. I will NEVER have them paint my car again and I will NOT recommend Maaco for any painting service to anybody that I know. I actually "fell out of love with the car" after I saw the paint work.

Recently had my car (2010 Cadillac) painted at the Modesto, CA location. When I initially obtained an estimate, I was shown a vehicle that had just been painted as an example of the quality of work that I would receive. The resulting job had several air bubbles and or dust particles all over vehicle. When my concerns were brought to the attention of the owner, I was quoted the "imperfection clause" and that all cars are not the same. The paint job was totally unacceptable and I will pursue legal action. When I picked up the vehicle, the smell of alcohol was on the owner. Do not patronize this establishment.

I received an insurance claims check and took it to Maaco. The price was less 500 for my repairs meaning I should have been refunded. They initially told me that it would take 3 days to fix my car, they had it for 7, which left me carless. The owner kept telling me I would receive my refund in 2-3 business days. That time passed, no check. Over the next 4 weeks I was in contact every week and they kept giving me the runaround. Making promises every week that my check would arrive. 10/27/16, they told of my payment wasn't in the mail by the weekend to come in 10/31 and they would give me cash. I went and of course there was another excuse. I was once again told that the check would be cut and I would have it by today. Guess what? No check.

Was quoted a price that doubled and then some. Found runs in new job plus dirt under the paint, worse job I've ever seen. Was told "let paint dry then runs could be fixed better after it dried." Never had to let paint dry before from other shops. The owner also lost my key 175.00 key! Never go to Maaco in Salisbury, Maryland. Good customer service but, poor paint job and extremely expensive. Give part of my money back I'll give order number. Had to pay 3,359.59 cash per owner so I was inconvenienced by going to bank.

Paint - Maaco sucks. How can it take you 3 days to paint 2015 Toyota front bumper? Then you call to find out what's going on. This guy name Michael ** with attitude trying tell me he's doing me a favor.

First off I'll point out I work in the automotive industry and am very familiar with paint and body work. I purchased a factory spoiler for my car and brought it to Maaco to have it painted. They called me the following day and told me it was done. When I got there the service advisor (maybe owner) asked me to unlock the car so he could load the wing in it. I thought he was going to bring it out through the front but for some reason he brought it out the back and started trying to load it in the car without me knowing.

We took our son's car to Maaco to have some small body work done, paid to have the best paint job they offer done, and to have a new windshield put in since the seal was leaking on the one in the car. We paid a total of $2,000+ for everything and they had the car for almost 3 weeks. When we picked the car up, it was raining so we couldn't see any flaws. Got home, got out of the car, shut the car door, and the windshield cracked. We called Maaco right away and they told us to bring it in the next day.

Ordered 2007 Mitsubishi Outlander painted a cream color with the urethane upgrade. Original color was silver. Hood and front of roof had to be stripped as the original coating had cracked. Roof and side panel painting was satisfactory. However, the hood exhibits many small bumps and almost pinhole type imperfections. You can feel it when running your hand over the hood and viewing the vehicle under the garage lights. How long is it until the hood paint needs a redo? So much for the $220.00 worth of prep work.

We went back and they repainted the car. It looked good. Thanks, Maaco.

I brought my 2000 to get painted and repaired. The biggest mistake I've ever made. They completely messed my car up and refuses to fix it. Please don't go to Maaco.

I went to Maaco about 3 to 4 months ago to get my bumper painted. I had bought a bumper and already had it primed. All they had to do was paint it and seal it. My bumper is not chipping but peeling. They will not fix it. They won't help me out. Said they did no wrong. Also when I got my car back had about a 3 in scratch on the hood. I was also overcharged. They made it seem as I was getting a great deal. I will not be going back.

They advertise a $299 lowest price available. But they always without exception have to add another $79 pre-paint step. This isn't optional. So the real minimum becomes $378. THEY WILL NOT PAINT YOUR CAR FOR $299!

My son-in-law, Jimmy, was fighting cancer and preparing for a transplant. To encourage him I told him I would have his car painted as a coming home gift. He took his car to Maaco BEFORE his Hospitalization and had an estimate of $600 as he had his own paint, clear coat etc. He knew what to do but he wasn't allowed to be around chemicals. The guy he spoke to at Maaco on the corner of 175 and Route 1 in Laurel MD confirmed everything with him, so all I had to do was drop the car off! In the beginning there was problems so I had the owner call Jimmy at the hospital and explain. The guy said he remembered Jimmy but then he charged me $750! That wasn't the issue, it was their lack in calling to confirm that the paint would work the way Jimmy had described. Jimmy knew it would work as HE had done it before. There were NO calls and NO communication with either Jimmy or myself.

Horrible terrible disaster service!!! I will never try back again. I left my car ready for paint. Found it with damage that did not exist before, decided to gave them a chance to fix it... Big mistake. Also got it with half gas tank empty!!!

Got local dealer to look at car- he said past warranty by a couple months could not check with them sooner as I was in hospital and in the 3 major surgeries then nursing home before I could go home had to have artificial knees both like had Mercer infection and had to have surgery - am 74 years old and this car is my last one. I am second owner with 65000 original miles so it is not a junker. I feel I deserve a good repaint job from the local maaco dealer in Anderson sc.

I used Maaco to repair my front fender and bumper and paint my car. My car is 11 years old and was showing on small area of rust. I had to return twice because they left off parts and did not properly align the gas cover door. They also did not put back all the parts that keep the bug deflector attached to the hood. Within one year the rust is now visible on the hood and the paint looks as though I never had a paint job.

I have visited Maaco, Perth Amboy on Sep 2015. I have little bumper on back and rust on roof and tail gate. Their manager and owner told "go for the best service we will repair all. Rust will not appear for next 4 years minimum." Regular painting cost around 400$. I've paid 1500$ per this with 4 year paint guarantee. But within 6 months rust appeared. On my tail gate when I visited the store, manager is said warranty is not covered for rust. I don't have any other option other than legal action against them about cheating. I'm sure they may be doing to same thing for all the customer. I request all the viewer, please think 100 times before going to this center. I don't want you should go the same phase where I'm going.

Don't waste your time and money coming here. They have bad service and lie. It took 3 months to get a warranty for the painting job. They said that they will call back but never have. I had to stop in there 4-5 times. It was a very frustrating process. Now that I finally got the truck painted, they were missing the bed lining of the trunk. The manager Chris was very rude and tried to run away from the confrontation. He told another worker to reinstall it for me but in the process, they broke the 6 brackets that holds the bed lining together. Now it is very loose. Nothing to hold. It vibrates, moving make noises. I scare it's can fly away during driving with strong winds blow... This shop very BS!

Painted car wrong color, car was silver mist, now is a battleship gray. Will not repaint. Missed some recondition spots on both bumpers. Loosened outside door panel on drivers side. Split front drivers seat. Manager states maybe someone heavy like him sat on seat. Refuses to fix seat. States the car is old. Seat was intact. No body work was needed. Car looks and runs great, but maaco's paint job has ruined the look of the car. It is now much darker than orig color. Help. What can I do? They are paid in full.

I had a basic paint job completed on my vehicle at Maaco store # M2111, 8945 Covedale Drive, Charlotte, N.C. I picked my car up on 06/08/16 at 8:41 a.m. after ** inspected my vehicle. I returned my vehicle at 10:00 a.m. I told ** that it was a one inch paint bubble protruding above the passenger side rear bumper. ** told me to speak with **, the manager. ** cut off the paint bubble and applied fresh paint to the area. The paint repair is now two-tone in color. The owner, **, refused to complete the paint application repair at this point because I did not buy a one, three, or five-year warranty.

Did a half ass job told me I could come back whenever to get work redid but later said my vehicle was hit and it's a lie. Truck was never hit. They lied and didn't stand behind the work. If you're having your vehicle repaired there now don't take your vehicle from the shop until you're completely satisfied and they have completed all the required repairs.

This shop had my vehicle for about 4 weeks to repair a dent and window from an accident. On the second week, they told me the vehicle should be repaired next week. I call at the end of that week, they say it won't be ready til next week Tuesday because the door needs to be painted. I call on the Tuesday to ensure it will be ready for pickup they say it won't be ready because they need to put a button on the door, where the key goes. I think this sounds kind of strange but I say, "OK". I think about it and call them back and say, "It's OK I will take the car without the button because I'm in a rental that I need to return and get back my car." I tell him this he says, "OK, what time will you come tomorrow morning?" I tell him, "8:15 am the next day." The next day I dropped off my rental which is right beside the mechanic shop.

My husband and I went to drop off my car at Maaco in Summerville on Old Trolley Rd May 8, 2016, but we had already paid in full before dropping off on the above date. The customer service rep told us it will be ready on Friday May 13, 2016. We were very pleased with that. So Friday came, no phone call, so we decided to make the called and my husband spoke to the manager Brandon and he stated it wasn't ready yet. It's still tape up for paint and it will be done on Monday...

Took my car for a total body paint job and small repair on Monday February 29th. Was supposed to be ready on Friday March 5th, or no later than Monday March 7th. It is now 9 days later, they haven't finished the job, and worse they never contact me to let me know about this delay. I have been calling the shop every day since Monday and they keep saying "tomorrow". I have not seen my car yet. Stay way from this place. Maaco is the worst. Don't recommend to anyone.

I dropped my car off for repair and painting on Feb.11, 2016 for a 5 day paint and repairs job. Ten days later, they had not even started to work on it yet. Luckily, I used a credit card to pay the $900.00 to start. I tried to get my money back and got the runaround why they couldn't give it to me. I had to put a dispute for the charge with my card and my company. They said they would take care of it. STAY AWAY. They are a waste of time and money.

Not happy with overall quality of Vehicle Preparation Services prior to painting. Poor masking services. As a result, overspray noted on many areas to include the tailpipe, entire grill, inner corners of mirrors, and wheel well areas. Not to mention, the paint color was an unwanted shade or to "lighter" than the original. Plus, the service manager conveniently remained on the phone during the entire checkout process. Was told to return the vehicle in 2 weeks for re-installation of wheel and door moldings (which they retained) and to address overspray. However, every time I contacted Maaco, they were either too busy to accommodate my situation or the calls went unanswered altogether. Nice!

Do NOT ever use Maaco. I had them repair my 2014 Mustang. The frame was never fixed. The bodywork was laughable with major ailment problems, even my young kids found quickly. My car cannot drive straight. There is no words to how bad and unprofessional Maaco is. I will Never let them near a car.

WATCH OUT FOR THESE GUYS!! Bait and switch business (As per customer service dept.). Stores individually owned and do not comply with national ads. Coupon for headlight restoration $50. Local MACCO said it takes 4 hours to do headlights. WILL NOT USE COUPON (wanted $126). TV AD... $249 PAINT ONLY... MACCO says it $336 paint only. WILL NOT USE COUPON.

I dropped my pickup at the Clackamas Or Maaco on 04/09. Was told it would take 8 week to paint. I stopped by in 6 week to check on and was told they have not started on it yet. It would be done in 4 more weeks. No phone calls just excuses and lies. I check back in two week, same lies and excuses. After many stop by and phone calls, I was told they would start on it next week. Did not happen. More lies and excuses!

I took my 2008 Kia Sorento to Maaco to get a paint job and it took them 2 weeks to get done and they didn't even call me to tell me it was ready to be picked up. Also the paint had swirl marks and paint drips on it. 2 years have passed and the paint is all chipped off on top of the car and on the hood too. This is the worse paint job anyone could ever get. DON'T WASTE YOUR TIME AND MONEY...

I went to the Ft. Myer's location on Fowler for an estimate after seeing on the internet there was a $299 paint special. Since my car is 15 yrs old I wasn't looking for a showroom paint job. The car had no dents and only a few spots where the paint was fading due to FL sun. I was told they were a franchise and did not honor the corporate specials on the internet. When I asked why the web page pointed me to their location and that price, his response was 'I don't know and we don't honor any specials on the Maaco web page.' Even though he was annoying rude, I asked what the price was for a complete paint job, the least expensive possible as the market value of a 15 year old car is modest. His verbal quote was $900, he wouldn't give me a written estimate, and seemed to care less if I decided to let them paint the car or not.

He decided to overcharge me for one thing. He solicited unconsidered communication, relating blame high price on the pumper being damaged. He charged 500.00. In a different place, to replace it about 60.00 and do it among other things was, as well as paint 120. Maaco- Scammers. My recommendation is NEVER to make it their way.

On September 4, 2014 my husband and I took our car to Maaco be painted. After leaving the car for a paint job, we were never contacted when the car was ready. So we drove by Maaco one day and saw our car sitting in the parking lot. When we went to get the car and inspect the car, we could see a dent on the driver and passenger side doors that was never removed. When we spoke to the manager about this, he stated that he never noticed any dents. Also, the inner doors was not painted. 2015 of July, we took the car back to Maaco because the paint on the passenger door was beginning to fade near the door handle. The manager took a rag and buffed over the area and made it look shiny; in a few weeks, the area appeared like it was never painted. My husband was going to take his Corvette to Maaco to be painted, but after experiencing a very poor job on the Buick, he decided not to. I would not recommend anyone to take their cars to Maaco.

Save money and go to another paint shop, pass on MAACO. They told me it will take 3 days to paint my car and I am still waiting. It is day 4 and I give them a call to see if my car is completed. After 15 minutes on hold they said "No, the car should be completed by tomorrow". I called the shop the day before and it was the same response. All I hear from them is one excuse after another. The person I spoke to on the phone sounded very unsure about the whole situation. If they are going to guarantee that my paint job to be completed in 3 days it should be done in 3 days. Poor customer service and I will be updating my review once I get my car.

I took my husband's small Mazda pickup to the Maaco in Wellington, Florida. I was given a printed cost sheet, paid a deposit and made arrangements to bring the vehicle in the following day. After I left, I noticed there was a $75 charge for a large vehicle on the cost sheet. I called and asked Leo, the owner, about it and he said it was because they will have to tape all around the bed liner. I went in the next day and cancelled the appointment and was refunded my deposit. We took the bed liner out ourselves and I returned to Maaco the following week. I was given a better estimate (nearly $100 less) by Kim, I left a deposit again and made arrangements to bring the truck back.

Took them forever to paint my car. I was told all of the peeling areas would be sanded. Paid for sanding car areas that had peeling. Go to pick it up, stripes were left off, paint missing around windows, paint ALL over the black rubber and black parts of my car. Paint on windows. Had to take it back 3 times for paint to be applied to areas missed. Third time back, they called and said "oh where there is peeling around trunk, etc, it was not covered under original contract." Said that is new peeling areas. Awful funny that every area that has peeling, is where they missed painting. DO NOT WASTE YOUR MONEY ON THIS PLACE. Horrible customer service, horrible service all around.

Maaco was told to replace front bumper, front side/door driver panels, replace light and horn. Maaco gave estimate of 17 hours to fix. Car left first thing on Friday morning. Called Tuesday afternoon. Jeff said they didn't work on Sat/Sun & needed 2 days. Rental car extended to Wed. Jeff said only needed to be painted, ready Thursday am. No phone calls made to them, turned in rental car & went over to Maaco Thursday afternoon almost closing. Brian stated wouldn't be ready until Friday afternoon. Stated calling me. No phone calls were received at home as claimed by Brian. How many "problems" can crop up when you can't paint 3 panels on a car? Why was there no entry of any phone call from Maaco, nor did they return the calls of my insurance company, as told?

Took my 1995 Buick Riviera into the South County/Reavis Barracks Rd St. Louis, MO location to be painted. Bought their "custom" paint special for $795. Thought they would give me a great paint job, only after a YEAR the paint was going bad and fading terribly on the car. It's been 5-6 yrs now and the car looks like total crap. Primer is showing through, pinstripes peeled off. DO NOT get your car painted at Maaco unless you're gonna sell it to someone else. For the money I paid, I could have had a really nice paint job somewhere else and still had the paint NOCE on my car. THANKS MAACO!!!

Just wanted to let everyone know about my experience with Maaco in high point NC on Westover Dr and how I was treated there. I went there wanting a custom paint on my Miata. I met up with whom I assume was the owner/Boss there. His name was frank. He was very rude from the start and seemed to have a real attitude problem. When we talked over what I wanted he suddenly said "I'm out." When I asked him what he meant by that he said "I mean I won't do it." He then walked back inside and left me standing in the parking lot. I can't recommend that anyone EVER goes there to have their car painted. I am still very upset about the way I was treated there and would urge you all to go elsewhere.

I went to the MAACO at Hialeah Garden in Miami to install a carbon fiber hood. They had asked me for a deposit of $100 to start the job (but I ended up giving them $150. My mistake) and told me that it would take a few days. After almost two weeks, I had to call them to find out that it was not ready yet and to my surprise they told me that they couldn't do the job. The only thing they had done was a small hole on the inside of hood. And guess how much they charged me for cutting that hole... You guessed it... $150. Not only that they do not treat customers with the respect they should, been proactive calling customers to tell them they are incompetent to do the job, but I had to find the hard way that I had paid for the most expensive tiny hole in my life..

I took my 1997 Jaguar to Maaco to get a estimate on just painting. When talking to the owner he assured me that they would take off everything. I paid for the highest quality paint job. When I got the car back the first time paint was rubbing off, overspray all over, on the leather, in the trunk and engine compartment, on connectors all over the under body, etc. Basically it was a mess. They took the car back and assured me it would be done right the second time. It was even worse. The underside of the rocker panels was not even painted. Overspray was worse. They bondoed the key latch to the trunk. Now I cannot get into my trunk unless by the switch. Broken cover panels in the engine compartment. I got a estimate to see what it would cost to clean up, $6000.00 to $12,000.00. I called their main headquarters only to be ignored. Never Again.

Virtually no prep work. They spray right over any chips, scratches or blemishes. Looks horrible and includes a lot of "fisheye" and "mottling." I bought the middle grade thinking it would be better. I was told everything would be sanded leading me to believe small blemishes would be removed. Not so, only the shine was lightly scuffed for adhesion. I was told they allow 1 hr prep; 1 hr tape; and 1 hr to paint. No possible chance for a decent paint job like that. As a retired paint and body man I was beyond disappointed and would be embarrassed to ask a customer to accept such shoddy work.

My vehicle been up at Maaco Alsip Illinois since Jan. 2015. Still haven't receive my car. I'm still at the point of no return. I don't understand what's the problem. I been waiting on a regular paint job on my car. Every time I these guys it's a story. The manager lied and said if not done by July 6 he will finish job and give me my money back - that's another lie. I contact corporate, nothing has been done.

I've entrust every shop (Firestone, Midas, Mr Tire, A-1 Honest) that I frequently take my vehicle to for maintenance with any & all my belongings in it and have NEVER had a problem with any other company's employees that steals out of their customers vehicles. But upon taking it back June 2015 for faulty paint job from an insurance claim in 2012, my cell phone holder w/ accessories that was attached to the dash along w/ my dad's hunting knife, who passed, was in armrest came up missing with only an apology & statement of I should have went thru my car & removed anything of value! WOW.. I have never felt so violated & disrespected!

While visiting my daughter in Port St. Lucie & while driving her car, I had an accident that required a lot of front end replacement parts as well as paint. The entire team at Maaco in Stuart Fl was wonderful & my daughter's car now looks new!

1 Day Paint & Body painted my van. Discovered the paint was wrinkling, other places chipping, found shades of the paint color covering restricted places. Came in later they told me the business had shut down. 5 years warranty down the drain.

Can you give negative stars?? Their website says a paint job (no bodywork) takes 2-3 days. Try 29! And based on our experience, they'll probably have to repaint your car because they can't get the color right. They'll lie to you about when/if the car has been painted. They'll get over-spray all over places you don't want paint to be. They'll return your car filthy and with quite a bit less gasoline in your tank. The paint job will have runs and bubbles, polishing compound will still be all over the car. They'll damage the inside of your tailgate, AND they'll charge you $2229.85 or more for the privilege. And then when you call Corporate and demand to speak to the owner - Joe Tomberlin of ** - no one seems interested in helping you. Unless you're prepared to involve the news media and/or file a lawsuit, RUN AS FAST AS YOU CAN AWAY from these incompetent, unscrupulous, lying **.

Maaco Auto Repair of Alsip Illinois - Per the manager ** he stated the "Rear Entire" Passenger door of my Black BMW was supposed to be "Replaced" and only the outside panels were, and it's falling apart. I took the car back various times (3 times) because it keeps falling apart because they used the same damaged interior door, and only replaced the outside panels. I spoke with ** the manager, and told him that I want the old door to be given to me as proof that it was replaced, before the repairs, and they never gave it to me. This is when I was told only the "outside panels" were repaired and replaced and not the "entire door as promised".

I took my 2008 Yukon Denali XL to Maaco in Oak Park MI. The right front had been hit the dent was small. The guy told me I needed a new bumper, charged me 750. Two days after I pick it up the bumper cracked on a snow bank. Come to find out they put a plastic aftermarket bumper that they get for cheap. Took it back up there and they wouldn't fix it. Smh. The paint job was shabby too. Smh.

Brought car in to be painted and they said it was done. I came to pick it up and I became horrified when I saw all the dents all over the car that they claimed were there before which wasn't true. I had to file a police report.

You get what you pay for pretty much. I had my Acura front bumper repainted due to a large gash on the lower right. Also had the rear replaced due to cracking from a minor impact with a Ballard. Now the front bumper is full of chips from driving not even a year, I was told from another body shop that it was not prepped right. Also rear bumper sticks out when sunlight is on it too long. Anyway I take the car back in which they inform me is not covered by their 5 year warranty. Now I'm spending 800 dollars more to have the front bumper repaired. Do yourselves a favor and stay the hell away from this corporation. They do unsatisfactory work.

I just had the bodywork paint done at Maaco on my 2000 Silverado. Body and paint are just ok. Had to take it back to be corrected, still not right. Work wasn't done as I requested and the way it said it would be done on the contract.

Took my show car to Maaco in Fort Walton Beach Florida on racetrack road.. First week they lied to me several times saying my car had several coats of primer on it and was in final sanding and when I showed up unannounced car was untouched so I took it.. filed a complaint with corporate office and took it back. They painted it but it looks horrible - full of runs even painted over dirt, didn't finish sanding or prep work on new front end. Went to pick car up and paint was falling off.. took it back. Car has been there a week and nothing fixed. I have been cussed at by the manager and my exhaust has been painted color of car, my complete new interior is trashed and my new 1,800 suspension is also painted.