Maaco Reviews

Maaco at Hull Street did a great fabulous job on my 2012 Honda crv. Thanks to the great staff. The manager Hanson is cool. Everyone loves the paint job. They match the color almost perfect. I am so pleased.

Ok, let me first say that I try not to write bad reviews but in this case I have no choice. I should have obeyed the alarm in my head when I asked John why my price was more than the $899-$1399 quote I received online and he said that was for paint only but that was not what my quote stated, mind you there was no damage to my vehicle, I only wanted to change the color. I still decided to go ahead with the paint job and was supposed to pick up my vehicle in a week but that didn't happen because they kept it until the following week. So finally, I go to pick up my vehicle, and it was covered from top to bottom with paint dust, which I point out to Pete but he acted as if it wasn't a big deal.

I went in to have my vehicle painted full of enthusiasm. I left with a subpar paint job that I now have to paint myself. I took my vehicle in with 90% of the prep work done. I was told that the vehicle would be sanded and primed bare minimum. There was shrinkage everywhere. I took the truck back twice to have the roof and pillar redone. I got it home and the same areas were shinking and fisheyed. I took it back to show Jesus and he said he'll do it again, but he refused to do any further work for. I've always been warned not to take anything to Maaco. I am a retired firefighter 🚒 and anytime I have told someone I will take care of them, I do. This review is to warn you what I have to take as a lesson. Shame on you maaco!!! My next course of action will be small claims😔

I took my car in for services on 10/08/25. After picking it up on 10/10/25, I noticed my passenger, rear view mirror was wobbling. I literally pulled off onto the side of the road to inspect it. What I saw was a damaged/broken mount that attaches the mirror to the car. Because I picked the car up at 4:55 (and they close at 5:00), I immediately called Sat morning; got a voicemail and left a msg.

Having recently taken my 2019 Lexus in for a quote from a competitor I decided that the company in question was out of line in the time necessary to complete the work and additionally wanted to do unnecessary part replacement when painting was all that was required. Maaco gave me a rapid quote and were overall pleasant to deal with. They were efficient completing the work on time and in my opinion gave me value for money.

End of July '25 got my used Toyota repainted to a lighter blue. I paid $4,800 (or so) for the Deluxe package with a 5-year bumper-to-bumper guarantee. Took them bit over 4 weeks, and had to pay for rental car that cost another $650 or so. Went to 3984 Tyrone Blvd N, St. Petersburg, FL 33709. VERY pleased with workmanship. Even when I later brought car into Toyota for servicing, ALL the Techs said 'wow, this is a GOOD job and Great color!!' Maaco manager ** was very attentive. My only critique, when they answer the phone would be nice if they say something like: "Hello, I'm 'X' who may I help you?" ... They currently say 'this is Maaco' which is cold, impersonal. Now I hope the paint really does last for the 5-year warranty, given the sun/salt here in FL.

I would highly recommend great service and the man at the front desk was very helpful. I'm going back for sure. I would love to bring my next car in for another paint job in the near future. They are great with older vehicles making them look like they did brand new.

I took my 2018 Lexus ES 350 to Maaco Paint in Martinez, Ga. for a quote on having the bottom nose below the front grill. Paint match was a shade lighter than the dark gray but I could live with the color difference. I understand color matching can be tricky. But during the process they took the nose piece off the front of the car to paint and disconnected all of the front sensors. I was never told or advised that I would have to take the car to my local Lexus dealer to have sensors re-calibrated to the tune of $620!!!

Wow customer service still exist! I had my single cab 2002 Dodge Ram 1500 ST Truck painted back in 2017. It had a 5 year warranty. The clear coat totally came off the roof and started downward on both passenger and driver side doors. I went back to Macco in July 2025 and spoke with the general manager Robbie. He listened to me and my concerns diligently. After our discussion he made me an offer for repaint at a special price. Talking to Robbie was like talking to my Doctor. When I got my Truck back it looked brand new! Kudos to the team at Macco. I am very happy and will never take a vehicle anywhere else. Thank you guys. Robert J. **

I HAD MY 2000 Corvette left fender and Targa roof painted last year. The car looked good when stored but when uncovered this summer I notice a crack in the filler and paint on the Targa roof. Went back to shop only to find it closed. Tried to contact head office for a warranty repair and they are not responding. Went to another local Maaco and they agreed it should be warranty but can not be done without head office work order. The shop want another $817 to repair again. They do not stand behind the work and materials used.

I was very pleased with the paint job they did on my grandson's car. They are very incredible and professional! Made sure we were pleased before we left. I've already been recommending them to others. GREAT JOB!!

I scraped my car with a pillar in parking garage. I went to Maaco for estimate for repair. The lady at Maaco looked at the damage and went back to the shop and picked up a rag and paint thinner. She removed all the paint and charged me $0. This is a second time I have dealt with maaco this year. And my experience has always been positive.

I took my car to Maaco at 801 South Fulton Ave Mt Vernon NY And ** was Amazing. He was informative and very helpful and the price was great. I would recommend them and go back there for sure so I can honestly say like the commercial says - Want paint and scratches done right? You Better Get Maaco!!!!

Took my car to Maaco in Spartanburg SC. Did a bad paint job and didn't fix things I paid for. Took it back did a worse job and still didn't fix the dents but put more dents in my door. Called main office and was told I had to take it back to the same place that had already messed up twice and I had moved 4 hours away. Took it back and they did a horrible job. Big runs on the hood more dents in the door and still didn't fix the bumper. Courtney from the main office hasn't returned my calls. Just want my car fixed by someone other than the people that keep making a mess. Please fix my car.

None payment of paid service!!!! It's been three months, NO REFUND!!!! I have been waiting on the Manager Ruben to refund my money for a Job they accepted in April 25. I have been patiently waiting on him, but no response about my refund.

3.5 months ago, after receiving a repair estimate, I dropped my car off at the Tulsa OK Maaco on S. Peoria. I was told it "never takes more than 3 weeks" to repair a car. I was asked to provide a downpayment and approx a week later, asked to pay upfront for a frame straightening - I promptly paid both. Weeks went by without an update except to say they had not been able to find a replacement bumper for a good price... no further communication despite my calling and emailing the shop. Then they suggested I go with an aftermarket "performance" bumper to save me money instead of an OEM bumper for my 2006 BMW 330ci. I didn't think that would look nice, so my son walked into the shop unannounced and spoke to a co-owner and asked for 2 estimates - it was agreed Maaco would provide 2 estimates - 1 for aftermarket bumper; 1 for EOM.

In 2022 I took my 1994 Toyota Camry to the Maaco Bodyshop in Chester Va for one of their premier paint specials and fix a small dent on the passenger side rear. An individual by the name of Frank said the car would be ready in a week. It took 3 weeks but I finally picked up my car. After looking at the car I returned it initially because there was dirt under the paint in multiple areas. I later returned the car again because the paint started cracking. Frank who called himself the owner, didn't want to fix the cracks in the paint. During our discussion he attempted to bate me into a discussion by using profanity. During the next few months not only was the paint cracking but the clear coat started peeling in multiple locations. I wrote several letters to the paint shop and to the corporate Headquarters through Legal Shield but neither responded.

I cannot express enough. What a wonderful experience I had at the Euless location. Jennifer and Steve go above and beyond with their customer service. If I could give them a 10 star I would. I highly recommend the Euless location. The paint job they did on my vintage Thunderbird was amazing. I am so very pleased and I would recommend them to anyone with any car.

Highly recommend, always ready to help with whatever it is you need. Will work with your schedule. Customer service, Kenny, was very helpful with looking at the issue, explaining what needed to be done, getting you in and out in a timely manner.

Jeff ** very nice guy and a noble, Straight to the point type of person. They went over and above what was expected. Highly recommend them!! I thanks to everyone for the great job. Thanks again. Cary

Really bad experience! Went into Maaco for a mere estimate. The estimate for work that was not even performed and not through insurance made its way to Carfax, which flagged the car as having damage on the date of the estimate! My Carfax report w/o any accidents/problems from my several years of owning the car was ruined by that estimate. Car was devalued in an instant! The little work I had done by Maaco included a part that was painted. Paint didn't even remotely match. What a mess! Will avoid at all costs!

MAACO (El Mirage) took possession of my truck in mid December. In January they called and said that it was done. Upon inspection, I refused to take it or pay until they fixed it. The first thing I noticed was gray primer on the frame that I had just painted black before dropping off. I had asked them to specifically mask off so they didn’t paint the frame. I was told that they mask everything. They pressure washed it and most of it came off. There were countless hairs and sand like sediment in the paint on the roof and both passenger doors, that felt sharp as you ran your hand across it. I was told that their standard was 7 imperfections per panel. There were more than that, and they agreed to repaint the roof, door and fix the rocker panel where there was no paint.

Amazing service - from the front desk to the paint job itself! We want to start by thanking Abigail in the front office for her professionalism and kindness. Also, the team who worked on our car. Your effort is greatly appreciated! We highly recommend MAACO!

I don’t know where to start. I gave them my BMW and it was the biggest mistake of my life. I will post my pics instead. I rather show you then tell you. The car wasn’t painted completely and the BMW emblem was broken off. I had to pay $250 for interior detailing.

I was involved in a car accident in December 2024, on my way to work, same day my client died... Bumper needed to be replaced and I guess once they removed bumper, they added moreeee damages, I first was quoted a lil over a $3,000, but when everything was done and I went to pick up my truck, it was almost $6,000, I had to take car back because on driver's side it still looks like bumper is detaching, he tried to tell me that it looked like someone had hit me again and that's why the bumper was like that and I could bring it back and he would fix it free of charge, but my car hadn't been hit again and when I went to pick it up, it was the same way I brought it back to them...

Jeremy worked really well to secure a great price. I was in a bit of a time crunch and they knocked it out early. We are SO IMPRESSED with the paint job. Made my 2008 Avalanche look new. Cost me WAY less than anywhere else. Time will tell on durability, but they warranty the work, so I'm really happy. I highly recommend these guys for a great "budget friendly" paint job.

I have come to Maaco before and they did a wonderful job fixing my car! This is my second time getting my car fixed. Edmundo is very helpful and fixed my car hood while I was there. This place is friendly and does great work.

To begin with my wife and I took her SUV which was black at the time to Maaco in Fayetteville North Carolina. We were told by Rachel, our vehicle would be painted and ready within 2 weeks. 2 weeks turned into 18 days. 18 days turned into 21 days. I personally actually argue with a gentleman on the phone only to find out when we went to pick up the vehicle that was the general manager. When a manager argues with a customer over their own vehicle which was far far from a promise date of finishing that is a bad sign for that company.

I had my Mercedes-Benz C250 painted twice and Maaco the first paint job was perfect, but I returned believing that they did quality work but the second time that I return my Mercedes to be painted they did a very unprofessional job. I wouldn’t satisfied at all, didn’t even bother to even sand my bumper up before painting it and it actually look worse than it was when I brought it in. I would never again carry my car to Maaco for any type of bodywork. I would highly Recommend not to carry your car to Maaco. I just wanted to share my experience Dealing with them to Now I have to carry my car back to another body shop to repair the damage that was done. Very disappointed in the outcome with I $800 wasted never again

**Terrible Experience with Maaco Plano TX!** I had the misfortune of taking my car show truck that I kept in tiptop condition to Maaco where the first paint job wasn’t properly done and their so called revision was supposed to take a month max to fix. They kept my truck for 7 months when I was told they would take one month!!! Poor communication, delay tactics, unprofessional handling, unethical practices and absolutely no quality service control is evident. First off, they returned my truck with dead batteries where it no longer runs and with an outrageous amount of damage. The wheels were covered in overspray, the grill was glued on, and there were spots where the paint was already falling off. It’s as if they treated my truck like a used rag instead of a vehicle. They even left someone’s drug test results in my glove compartment!!