Maaco Reviews

I was involved in a car accident in December 2024, on my way to work, same day my client died... Bumper needed to be replaced and I guess once they removed bumper, they added moreeee damages, I first was quoted a lil over a $3,000, but when everything was done and I went to pick up my truck, it was almost $6,000, I had to take car back because on driver's side it still looks like bumper is detaching, he tried to tell me that it looked like someone had hit me again and that's why the bumper was like that and I could bring it back and he would fix it free of charge, but my car hadn't been hit again and when I went to pick it up, it was the same way I brought it back to them...

Jeremy worked really well to secure a great price. I was in a bit of a time crunch and they knocked it out early. We are SO IMPRESSED with the paint job. Made my 2008 Avalanche look new. Cost me WAY less than anywhere else. Time will tell on durability, but they warranty the work, so I'm really happy. I highly recommend these guys for a great "budget friendly" paint job.

I have come to Maaco before and they did a wonderful job fixing my car! This is my second time getting my car fixed. Edmundo is very helpful and fixed my car hood while I was there. This place is friendly and does great work.

To begin with my wife and I took her SUV which was black at the time to Maaco in Fayetteville North Carolina. We were told by Rachel, our vehicle would be painted and ready within 2 weeks. 2 weeks turned into 18 days. 18 days turned into 21 days. I personally actually argue with a gentleman on the phone only to find out when we went to pick up the vehicle that was the general manager. When a manager argues with a customer over their own vehicle which was far far from a promise date of finishing that is a bad sign for that company.

I had my Mercedes-Benz C250 painted twice and Maaco the first paint job was perfect, but I returned believing that they did quality work but the second time that I return my Mercedes to be painted they did a very unprofessional job. I wouldn’t satisfied at all, didn’t even bother to even sand my bumper up before painting it and it actually look worse than it was when I brought it in. I would never again carry my car to Maaco for any type of bodywork. I would highly Recommend not to carry your car to Maaco. I just wanted to share my experience Dealing with them to Now I have to carry my car back to another body shop to repair the damage that was done. Very disappointed in the outcome with I $800 wasted never again

**Terrible Experience with Maaco Plano TX!** I had the misfortune of taking my car show truck that I kept in tiptop condition to Maaco where the first paint job wasn’t properly done and their so called revision was supposed to take a month max to fix. They kept my truck for 7 months when I was told they would take one month!!! Poor communication, delay tactics, unprofessional handling, unethical practices and absolutely no quality service control is evident. First off, they returned my truck with dead batteries where it no longer runs and with an outrageous amount of damage. The wheels were covered in overspray, the grill was glued on, and there were spots where the paint was already falling off. It’s as if they treated my truck like a used rag instead of a vehicle. They even left someone’s drug test results in my glove compartment!!

My wife got her 2001 Mustang GT repaired and painted after an accident. Trevor, the owner, was the person who did the estimate for repairs with full repaint. They treated my wife honestly and courteously. I was not able to go with her so I am very pleased with their customer service. The repairs were great and the repaint looks good as well. The price was to the penny on the estimate. If she is happy, I am happy. The body work was great at the repair site. I wished that they had sanded the front bumper completely smooth before re-shooting the color but I am too picky. Overall I highly recommend Maaco on 9133 Berry Ave in Jacksonville FL.

To start off everything was good. I paid 2k for paint job with the 5 year warranty and small body work April 2023. Fast forward to October my whole hood is cracked up, peeling, poor sanding job on body work, multiple spots did not get sprayed. Top it off the Reynoldsburg location is no longer in business and the other locations don't know how to proceed for my warranty work.

The entire experience with the Maaco in Van Nuys, California was excellent.. The staff Karina and Jay were wonderful. I had my 2014 Toyota Corolla painted this week. My car was so sunburned it was embarrassing to me. I am older and not in a position to purchase a new car. I was able to work with Karina on a price that worked for me, and left my car with them hoping it would be beautiful.. Jay contacted me as soon as it was ready to be picked up, and I was thrilled with the outcome.. It looks like a brand new car.. And I even have a warranty.. Thank you, Thank you Karina and Jay and also a big Thank you to the people that did the excellent paint job.. I am so grateful.. Melody S

I never visit this place again. I had appointment for fix my car color work. I called day before and confirm the appointment and when I reached the place and they told me her painter is out and not possible to fix my car until next week. Me, my wife drove (2 car) 35 miles one way. Like we drove (35*4=140 miles) and waste 2 hours in morning and last minute they cancelled my appointment. This place is totally unprofessional. The owner lady never say sorry too.

Had my truck painted, poor job. Went through my toolbox and stole my Klein bag full of tools. Told the people what happened and they wouldn't review the cameras. Then proceeded to say people sometimes steal tools and resell them online and that I should look online for them.

2010 Toyota FJ Cruiser. Top painted +yr ago only needed black on body painted. Very minimal overspray on windows. Great job protecting top. Some small fish eyeing. Got $$ worth HOWEVER both door handles which still had factory gray paint weren't being painted & whatever tape they used took the paint off.. Surely no Duct tape used. Automorive paint tape would have not done this damage. Pointed this out & was told to bring it back. They'd give me good deal painting em. They messed em up & should fix at NO CHARGE!

Maaco on Lafayette Road Indianapolis touched up my metallic grey VW CC - fender and roof. I wanted to reach out and thank the staff for a job well done. It's not very often anymore that service work meets expectations. It's even rarer that expectations are exceeded. Not only does the paint job look amazing, but the car was also detailed inside and out. I could not be more pleased with the results.

We took my little sports car roadster to Maaco in Bellingham Washington to get a new paint job on it, When I called and asked about their security they told me it was an old car and no one would bother it. I wasn't very happy about that. It felt kind of insulting when we took the car in. About a week later we went to pick it up there was paint on every window, every light, every window seal, on the rear view mirrors, on the top of the ragtop and on the interior of the car. The other issue we had was the manager had refused to honor one of their coupons until I told him to call the owner with me there then all of a sudden he decided he would honor it. They also managed to polish the trunk shut and the manager walked around the car when we were trying to get it open and just kept saying it's an old car. Nobody will bother it. There are a lot of flaws in this paint. I would never take another car back to the store.

June 10th I dropped my car off At the Lynchburg location. To get my hood repainted because of a small Dent. I was told that they would paint the whole hood. 4 days went by no call, so I went to the shop and spoke to Jeff. Says I did not hear from them My car was ready, but the work was not done like I was told. They only fixed the area on my hood and blended the paint. This is not what I was told and the Jeff got very rude and loud with me and told me that I was too picky. And that not to never bring a car to them again. As a paying customer that was very unprofessional. So I would not recommend Them to no one.

General Manager of Maaco Of Bridgeport/Maaco Of Umbria with locations of 225 West Airy St Norristown, Pa & 5091 Umbria st Philadelphia, Pa 19128. We all know how frustrating working with Insurance Companies are. We had an issue with the Insurance Company not getting payment to this facility. When I called and spoke with this locations General Manager to resolve the issue and pay them directly.... She just started SCREAMING yes SCREAMING at me and called our accounting department SCREAMING. Similar to the guy on the TV show Bar Rescue. Then threatening she is going to charge us this crazy amount of money for storage. All we were trying to do is pay them via wire and take them out of the whole issue with Insurance Company. This person should NOT be dealing with customers at all. We have taken both locations off our vendor list and will NEVER use them. I hope no one will have to experience this un-processional behavior.

We brought our Toyota FJ Cruiser to Maaco in the summer of 2023, and since then, we've been back and forth trying to get issues fixed that they haven't been able to address. To start with, when we picked up the car, the interior was left in a complete mess—it was very dirty. But the real concern is that they left parts of the car interior unassembled, leaving us to figure out where they were supposed to go.

March, 2024. I went to Maaco for quote on having the cab (4 Door) only of my Truck painted. Main reason is due to the continuous sun burning that to the clear coat and paint, here in the southwest. Initial quote was about $2500 and then the quote was $3100 to include the box which is now the whole truck being painted (less the cap covering the box). The quotation person pulled what I would call the stunt of: “If I don't commit to the work the price would not be honored if I leave and come back”. I accepted the quote (which closing enough to what I was expecting to pay) and scheduled for March 18, 2024 8 am drop off and the work was to be completed 3-5 days.

I was reluctant at first to take my car to MAACO at Van Nuys, or anywhere else because I thought it would be too expensive to repaint it. However, my neighbor highly recommended that location because he had a great experience. Since the appointment for free estimate I was welcome and given a good price, I was still undecided about the job because I thought the car was already old but the wife said she likes the car and besides we don’t have any issues with it, she said. Then Karina give me a follow up call and offered me a better deal that I couldn’t refuse. They did a great job and They kept their promise on the timeline that we agreed on. Karina is very helpful and knowledgeable, she deserves a good raise. Highly recommend MAACO at Van Nuys.

I'm surprised to see these negative reviews as my experience was sooo opposite. Condensing what is a rather long story, I needed to replace a power outside rearview mirror on my car. I went to 4 body shops to get estimates and was appalled by the prices I was being asked the highest being $1500. I stopped in at Maaco and was given a much lower estimate but was still a lot for a retiree on a fixed income. Levi at Maaco took it upon himself to see if he could do better. By finding alternate parts sources and the lowest possible labor costs he got it down to $150. I just picked up the car. It is perfect. I couldn't recommend a place more highly. I'm very grateful to Maaco and in particular Levi.

If you can avoid using Maaco, you should do so. Overspray is rampant, and it's obvious that they are far from meticulous with their prep work. If it was just the base coat, it wouldn't be hard to remove, but in my case they oversprayed the clear coat as well, leaving a permanent streak of paint across the rear trim at the lift gate. Company tagline should be, "Oh no! Shouldn't Have Used Maaco!"

I am writing this to express my deep dissatisfaction and concern regarding the service I recently received at Maaco Auto Body Shop & Painting 510 S Mason Rd S-1, Katy, TX 77450. To provide a brief overview: Duration of Service: My vehicle was kept for over three weeks, which is significantly longer than anticipated or communicated. Financial Concerns: I was charged $2600, a substantial amount for the service rendered. Damage to Vehicle: The service resulted in the malfunctioning of my car's key fob and its internal chip, subsequently leading to the damage of my car's battery. Unprofessional Behavior: Upon raising these issues and requesting a replacement for the damaged key fob, I was met with unprofessionalism, including the use of abusive language.

On Dec 28th 2023 I pull into MAACO in Mooresville, NC to see about getting a vehicle painted. I hear a scratching sound come from underneath my car. When I reverse I hear a snapping crunch. Rebar that was left exposed in parking block (and every parking block) ripped off and damaged my bumper cover and brackets. All the manager did was tell me to call customer service. Customer service will not return my phone calls.

Do not do business with any Maaco! Take your car somewhere else! They do a very poor job and do not honor warranties! The paint in my car started cracking and they refused to honor warranty! Take your vehicle somewhere else!

"ATTENTION”. “BE CAREFUL “. Do not take your car to this place, it is a Russian roulette, I am 100% sure that you will not be satisfied, it is a nightmare. My VAN was damaged by a tornado and I paid them almost $6,000 to have it painted properly and repaired. The quality of service and work is horrible… We went 5 times to complain about all the faults that remained and were left with a truck that has two shades of green paint. At all times their response was that they did not have a furnace or proper painting equipment. They then pointed me to the fact that the document I signed states that I must accept their work as it comes out. They did not give us a choice. I had read the bad reviews that other clients had written, however I was betting that it would not happen to me but in the end I fell into their trap.

Picked up my car and things weren't perfect. I was told my complaints were legitimate and would be remedied. 2 weeks later and the car has the overspray still and so many buff marks. Took car for an opinion and was told a paint correction was needed. Took car to Maaco and was told I did it to my car myself. No solution can be resolved with this location.

**, Owner of the shop was honest, fair and very relatable. He made sure my job was done correctly and at the estimated price. I can highly recommend ** and his commitment to getting things done right. Maaco Auto Body Shop & Painting, 21585 Cedar Ln UNIT B, Sterling, VA 20166.

I had a very bad experience with Empire Toyota, I dropped my Mazda CX 5 for bodywork on August 21, 2023, and after 3 weeks I went back to receive the car and noticed my car had a dent on another door and also noticed that paint was not done correctly and Empire Toyota asked me to drop the car back and after a week when I went to get my car again I noticed they did not fix the issue and Empire Toyota asked me to drop the car again, after a week again I noticed repaint was not up to expectation there was paint drop on door.

Took my Yukon Denali to Maaco To have some door dings took out And Painted, they did not match the right color. And there was a lot of paint runs in the paint. Horrible experience. Do not go and get any work done with them.

Left my Avalanche for a paint job on the 15th. Was promised it would be done in 7 days by Prince. Came back Monday the 28th and was told it was in prep and would be done Wednesday. Called Wednesday, talked to Steve the Manager. He said he went back to check on it and it was all taped up ready to paint. Went back Thursday to check on it. It was sitting out back nothing done to it with the hood up. Be careful. This place is under new ownership and they lie to you without winking an eye. The days of honesty and integrity left with the prior ownership, I don't know who tells the bigger lies Prince or Steve. I guess I'll get one of your canned answers. Please call us at ** so we can make this right. That goes to the very people that lied and cheated me.

I would love to give Spokane Maaco a negative rating if I could. Didn't even was the car before "painting". Panels that aren't masked off will often have overspray paint on the surface. After their "painting" you will have to remove and can also require more sections to be repainted. Grains of sand were all over, and there were absolutely no sanding before "painting". As a result, the car surface included pits, odd bulges. There were ripples, waves, or orange peels, and since the truck was there for weeks, at the end "painters" were in a hurry. Seems they used dryer to hastily dry paint only one layer, don't count on more. Conclusion the truck must be be repainted. Sagging paint was an unsightly mess this case. Paint itself is the lowest quality and started peeling off. After pointing out, Luke the manager was indifferent. Calling Maaco headquarters don't do anything,

I took my 2000 Ford Ranger XLT Stepside to Maaco for a complete paint job 3 years ago, 1 year later the paint was flacking off, actually cracking up and falling off, it looked like the paint was applied over an oil or wax surface. I took my Ranger back and they cleaned and repainted the truck cab. The new paint job didn't match the truck bed, the truck color is black, within 6 months the paint on the truck cab started chipping, small chips, I also noticed that the paint was cracking on the roof close to the third brake light.

If I could give the shop zero stars, I would. Please be aware when having them fix your car and dealing with insurance especially if you are a young female, they can easily take advantage of. The shop knowingly used OEM parts, knowing that insurance does not approve them without a documented process. They went ahead and used $6000 in OEM parts to fix my daughter's car after insurance said they were not covering them, and then tried to put the $5222 that insurance didn’t approve, on my 20 year old daughter. They then try to tell us that they adjusted the price for their mistake by $2000.

Do yourself a favor and pick a mom and pops local business near you. Don't go here. They request you drop your car off weeks before they actually start working on it. So you're without your car having to use Uber's and Pay out of your pocket even more money for a service that they could have You drop off a day before they start. Instead, they inconvenience you even more by holding your car for a week and a half before they'll actually start the work. They've had my car for 2 weeks now and when we called they said they just started sanding it. So why was my car there for 2 weeks just sitting there when I could have been using it? There's no reason to have a car for 2 weeks before working on it. Maybe they need a new manager at our location that can manage time better, but I'll never go back again. Ever.

I brought my 2011 Nissan Maxima in to Maaco. They gave me an estimate on what it would cost to repair and paint my vehicle. After they received the parts for my car they started the work. They called when the work was completed and I'm happy with the results. I recommend anyone who has a problem with their car needing paint and or bodywork to come see them in Lancaster, Texas. Ask for Anthony...

Excellent service and body work. Pleasant personality and very accommodating. Very good pricing and fairness the body shop is not too far away to get to. Good location. Workers are very friendly and courteous.

I hired this location on 550 N Main St. Manchester, CT, To install a front lip spoiler on my car. They broke it, and in the beginning, they said they would pay for it, but three days later, they changed theirs. Mind they refused to pay for the part. They claim they can not get a hold of the owner to authorize the payments. Are saying the owner is from India. I am not sure if the owner is out of the country or what. They do not use phones at Macro 550 North Central St. Previously they painted my father's car, and they painted over the rear camera. My father had to purchase a new cam and hire a mechanic to change it the negligence in this particular Maaco is extreme and I think the state should look into it.

Just picked up my truck after having work done and painted. Kelly did great bodywork and painting. Ginni was spot on with the estimate. Would definitely recommend Marco on 65th St in Little Rock.

In the last five years, I've had numerous dents, scratches, and markings on my car. There is no doubt that they are one of the most reputable paint companies in New Jersey. Every single member of staff, beginning with owner/operator Farhana, was fantastic. As a first-time customer, I wasn't expecting such a high level of professionalism and a quick but flawless painting job. My car was repaired within five days of bringing it in on Saturday. After the paint job, there are no imperfections on my car, it looks brand new.

I have a great experience with Maaco while my car was painting. The color paint looks great, also was a fast services very friendly customer service. Good work Maaco. I had have painted 3 vehicle with them and all looks good.