About Honda CRV
The Honda CR-V is a crossover SUV. Read more Honda reviews to learn about other models.
Honda CRV Reviews
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Reviewed Jan. 14, 2025
I bought a brand new CRV in 2019 and have had nothing but problems with the computer screen since. It was outright replaced, but still sucks. The system constantly drops my phone, is slow, can't complete hands-free calls, the backup camera SOMETIMES comes on, it is clunky, and the voice recognition is so exceptionally terrible it just prints out your entire contact list on the screen to manually select (NOT HANDS-FREE). This will be my last Honda, it amazes me that this computer system was deemed ready for live deployment, it seems more like alpha-level code. It drives great, but the computer system is TERRIBLE!
Reviewed Jan. 10, 2025
I recently purchased a Honda CR-V Hybrid with the understanding that its fuel efficiency would meet the advertised expectations: 40 mpg in the city, 34 mpg on the highway, and 37 mpg combined. However, I am currently experiencing a significant discrepancy in fuel economy, with the vehicle only achieving 24 mpg. I reached out to Morrie's West Bend Honda, Wisconsin, the dealership from which I purchased the vehicle, and was informed that this issue is not their responsibility. They directed me to contact Honda customer service. After contacting Honda, I was advised to work with the dealership to perform a diagnostic using a certified technician. Morrie's has now indicated that I would be required to cover the cost of this diagnostic, as they do not consider the fuel economy issue to be a problem on their end.
At this point, I am caught in a frustrating situation between Honda and Morrie's, neither of which seem to be taking ownership of the issue or offering a satisfactory resolution. As a customer, I am disappointed in the lack of accountability and support from both parties. I would appreciate guidance on how to move forward and ensure that my concerns are addressed promptly and fairly. Ideally, I would like to have this matter resolved without incurring additional costs or unnecessary delays.
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Reviewed Oct. 8, 2024
I have 2022 CRV EX. Been having issues after I bought the car ore one year. They don’t know the issue. I have to make a thousand trips, take almost one year to figure out the issue and after the my four tires need to be replaced and I only have the car for two years 32000 miles. I paid too much money for this car (40000) and no one wants to help. I call Honda USA. They send me to Firestone and no one wants to help. Very bad experience. I believe no more Honda. Will try different brand.
Yosry
Reviewed Oct. 2, 2024
Brand loyal customer, third consecutive Honda. 2021 CRV Hybrid brake system failed after 26k miles. This component is recalled in Japan but not in the US, and cost $3000 to fix. Contacted American Honda to find out why the recall isn't applicable here, and why I'm having a 3k repair on a a vehicle less than 3 years old. They signed us up for a "Goodwill assistance program" to help with repairs. Turns out we were disqualified from the program because we authorized repair of the vehicle and therefore "Could Afford" repair. Customer advocate was a complete idiot. Will never purchase anything from this company again.
Reviewed Sept. 19, 2024
I have an open recall from Honda for my 2018 Honda CRV LX NHTSA recall # 23V-858. The experience getting this done has been far from pleasurable. I contacted our local Honda dealer, Charlie's Honda Augusta, Maine. Right off the back they wanted $150 engine diagnostic. I told them no, this is part of the recall. I have 23,000 miles on my Honda. I contacted American Honda and all I got was a runaround. The recall was started in December 2023. They say that they can't get parts which is the pump and impeller that costs around $120 after almost ten months. I had my mechanic check into it and the Honda parts dealers are not allowed to sell the replacement fuel pump parts except to Honda dealer garages, they do have them in stock.
Since my mechanic can't get the parts he checked around and found you can get an aftermarket fuel pump assembly (complete) for $700. The fuel pump assembly is all plastic. I told him to install it. I contacted American Honda and they would not reimburse the repair. What a surprise (snark). Plus they would not take the recall off my car until I paid for a $150 engine diagnostic through my local Honda dealer. I'm sick and tired of being ripped off! I will never purchase another Honda.
Reviewed July 13, 2024
Honda CRV Hybrid, 2025 exterior is good but interior looks so cheap and dark. Does not offer interior color other than Black… which makes so dark. I wish they have light color (light gray, beige, etc.) colors inside, at least roof interior….
Reviewed May 29, 2024
We purchased the CR-V Hybrid primarily for the hybrid function producing better gas mileage. We accepted less features than other comparables to get the hybrid. We have about 21,000 miles on the vehicle. Until the last few hundred miles, we have not come close to the sticker mpg--in fact it has been about 10 under the low in the advertised 34-40 mpg. We were getting better than that with a 10 year old gas Subaru. In addition, we are now told that new tires will be needed within a few months--only 20,000 miles on the car. We are told that Honda intentionally puts softer tires on this vehicle to help with gas mileage. So, not only will we prematurely spend to get new tires, we will then get even worse mpg because we will get a better tire. We had 60,000 on our Subaru before we needed new tires. I will never purchase any model Honda ever again and am advising against a Honda to anyone with whom I discuss vehicles.
Reviewed March 18, 2024
I'm deeply dissatisfied with my recent encounter at Ocean Honda in Burlingame. Throughout my interactions with Niko and the sales manager, Billy, I encountered manipulative behavior regarding the withholding of my 2021 Venza key, done without any valid explanation. Despite my repeated requests for its return, they obstinately refused to comply. Additionally, they significantly undervalued my vehicle by $3210, resulting in a substantial loss. This discrepancy became evident when I reviewed my contract with a reputable trade-in dealer.
Initially, Niko and Billy appeared welcoming and enthusiastic about earning my business. However, it became apparent that their intentions were to exploit my financial situation. I find their actions unethical and deceptive. Consequently, I feel compelled to lodge a formal complaint with the FTC and explore legal avenues to address their behavior. Furthermore, when I requested the return of my old car keys, the manager callously declined. My initial visit to the dealership was for inquiries only, not to make a purchase. Despite CarMax appraising my car at nearly $28k, Ocean Honda's trade-in offer was a mere $500, which is clearly a deceptive practice.
Reviewed March 3, 2024
I purchased a 2021-CRV Touring model in 2022 as a "Certified Pre-Owned" car. Unfortunately the car's electronics were no good. The battery died over and over. The local Honda dealer spent a week trying to diagnose and correct the problem. They replaced the battery, but the car continued to suffer from rapid draining of the battery. Yesterday I took the car in for a trade with the local Honda dealer. It had only 16,000 miles and two keys. They gave me a 2018 HRV with 61,000 miles and only one key, a 2-year limited warranty, not certified pre-owned, and promised to send a check for $200 as the difference. I will never buy Honda again.
Reviewed Jan. 23, 2024
I bought my 01 in 2004, with only 41kmiles. It's been severely neglected. Trans 1st gear was a hard jerk often, beginning in '10, after mismatched tires put on the awd. For 8 years, it never got worse! Never engine light. Got scammed when traded for another trans to be installed- that was JUNK, used Dollar Tree fluid, instead of ATF after I REPEATEDLY stressed to use only ATF! After that, my lovely engine would sound like metal was caught grinding through it occasionally, was never right again. But it still drove for 2 years, until Catalytic stolen, radiator went out. Now it sits in drive awaiting its death. *Hands down best vehicle in the snow by FAR. Statewide road closure & we went all day never slipping once! Never an issue getting anywhere or through anything. Not even deep wet sand. Can pack anything into it/great storage!
Best purchase I ever made. Paid $15k loaded: leather, hitch, hard shell, rack tinted, pwr. Though window motors do suck like none other. Never once used the table (too much on top of it). Sounds like I may have bought the last of the best years. Wish I had a good case for a GoFundMe to get it going again. It's likely to go to junk yard before spring.
Honda CRV Company Information
- Company Name:
- Honda CRV
- Website:
- shop.honda.com