Honda CRV Reviews
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About Honda CRV
The Honda CR-V is a crossover SUV. Read more Honda reviews to learn about other models.
Honda CRV Reviews
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Reviewed April 23, 2025
I bought a certified 2016 Honda CRV EXL from a dealership in 2020. It was a lease with 30K miles on it. It was my second CRV EXL. I loved the first one so I was happy to repurchase this brand. At 86K miles we had a loss of power on a highway on a late January day in Maine not close to any major towns. I have AAA towing but it was going to be a challenge to get someone. We limped home. I had it towed to my regular mechanic. No diagnosis. I had it towed to the dealership. They had trouble diagnosing it but finally determined it was the fuel injectors. Being that it was certified and reading what was covered I was thinking it looked like it would be covered. The dealership cautioned me that Honda makes the decision on that. The charge was $1597.14. Honda declined to pay for it.
The dealership gave me info to challenge the decision. I sent a letter. Received a form response by email 3 months later that didn't even relate to my issue. There was a number to call. Many calls later I was informed that they sub this out and I was talking to the wrong entity. So I call the correct entity. Ultimately, they refused to cover it because I didn't have service records with a dealership and thus they couldn't be sure proper maintenance was done. So it turns out if you buy a certified Honda and don't do maintenance with a dealership you are not covered. I use a local mechanic due to distance and pricing and maintain my vehicles per the schedule. I am happily driving a non certified preowned Toyota Rav 4 Hybrid today. Done with Honda as is my daughter.
Reviewed Jan. 14, 2025
I bought a brand new CRV in 2019 and have had nothing but problems with the computer screen since. It was outright replaced, but still sucks. The system constantly drops my phone, is slow, can't complete hands-free calls, the backup camera SOMETIMES comes on, it is clunky, and the voice recognition is so exceptionally terrible it just prints out your entire contact list on the screen to manually select (NOT HANDS-FREE). This will be my last Honda, it amazes me that this computer system was deemed ready for live deployment, it seems more like alpha-level code. It drives great, but the computer system is TERRIBLE!
Reviewed Jan. 10, 2025
I recently purchased a Honda CR-V Hybrid with the understanding that its fuel efficiency would meet the advertised expectations: 40 mpg in the city, 34 mpg on the highway, and 37 mpg combined. However, I am currently experiencing a significant discrepancy in fuel economy, with the vehicle only achieving 24 mpg. I reached out to Morrie's West Bend Honda, Wisconsin, the dealership from which I purchased the vehicle, and was informed that this issue is not their responsibility. They directed me to contact Honda customer service. After contacting Honda, I was advised to work with the dealership to perform a diagnostic using a certified technician. Morrie's has now indicated that I would be required to cover the cost of this diagnostic, as they do not consider the fuel economy issue to be a problem on their end.
At this point, I am caught in a frustrating situation between Honda and Morrie's, neither of which seem to be taking ownership of the issue or offering a satisfactory resolution. As a customer, I am disappointed in the lack of accountability and support from both parties. I would appreciate guidance on how to move forward and ensure that my concerns are addressed promptly and fairly. Ideally, I would like to have this matter resolved without incurring additional costs or unnecessary delays.
Reviewed Oct. 8, 2024
I have 2022 CRV EX. Been having issues after I bought the car ore one year. They don’t know the issue. I have to make a thousand trips, take almost one year to figure out the issue and after the my four tires need to be replaced and I only have the car for two years 32000 miles. I paid too much money for this car (40000) and no one wants to help. I call Honda USA. They send me to Firestone and no one wants to help. Very bad experience. I believe no more Honda. Will try different brand.
Yosry
Reviewed Oct. 2, 2024
Brand loyal customer, third consecutive Honda. 2021 CRV Hybrid brake system failed after 26k miles. This component is recalled in Japan but not in the US, and cost $3000 to fix. Contacted American Honda to find out why the recall isn't applicable here, and why I'm having a 3k repair on a a vehicle less than 3 years old. They signed us up for a "Goodwill assistance program" to help with repairs. Turns out we were disqualified from the program because we authorized repair of the vehicle and therefore "Could Afford" repair. Customer advocate was a complete idiot. Will never purchase anything from this company again.

Reviewed Sept. 19, 2024
I have an open recall from Honda for my 2018 Honda CRV LX NHTSA recall # 23V-858. The experience getting this done has been far from pleasurable. I contacted our local Honda dealer, Charlie's Honda Augusta, Maine. Right off the back they wanted $150 engine diagnostic. I told them no, this is part of the recall. I have 23,000 miles on my Honda. I contacted American Honda and all I got was a runaround. The recall was started in December 2023. They say that they can't get parts which is the pump and impeller that costs around $120 after almost ten months. I had my mechanic check into it and the Honda parts dealers are not allowed to sell the replacement fuel pump parts except to Honda dealer garages, they do have them in stock.
Since my mechanic can't get the parts he checked around and found you can get an aftermarket fuel pump assembly (complete) for $700. The fuel pump assembly is all plastic. I told him to install it. I contacted American Honda and they would not reimburse the repair. What a surprise (snark). Plus they would not take the recall off my car until I paid for a $150 engine diagnostic through my local Honda dealer. I'm sick and tired of being ripped off! I will never purchase another Honda.
Reviewed July 13, 2024
Honda CRV Hybrid, 2025 exterior is good but interior looks so cheap and dark. Does not offer interior color other than Black… which makes so dark. I wish they have light color (light gray, beige, etc.) colors inside, at least roof interior….
Reviewed May 29, 2024
We purchased the CR-V Hybrid primarily for the hybrid function producing better gas mileage. We accepted less features than other comparables to get the hybrid. We have about 21,000 miles on the vehicle. Until the last few hundred miles, we have not come close to the sticker mpg--in fact it has been about 10 under the low in the advertised 34-40 mpg. We were getting better than that with a 10 year old gas Subaru. In addition, we are now told that new tires will be needed within a few months--only 20,000 miles on the car. We are told that Honda intentionally puts softer tires on this vehicle to help with gas mileage. So, not only will we prematurely spend to get new tires, we will then get even worse mpg because we will get a better tire. We had 60,000 on our Subaru before we needed new tires. I will never purchase any model Honda ever again and am advising against a Honda to anyone with whom I discuss vehicles.

Reviewed March 18, 2024
I'm deeply dissatisfied with my recent encounter at Ocean Honda in Burlingame. Throughout my interactions with Niko and the sales manager, Billy, I encountered manipulative behavior regarding the withholding of my 2021 Venza key, done without any valid explanation. Despite my repeated requests for its return, they obstinately refused to comply. Additionally, they significantly undervalued my vehicle by $3210, resulting in a substantial loss. This discrepancy became evident when I reviewed my contract with a reputable trade-in dealer.
Initially, Niko and Billy appeared welcoming and enthusiastic about earning my business. However, it became apparent that their intentions were to exploit my financial situation. I find their actions unethical and deceptive. Consequently, I feel compelled to lodge a formal complaint with the FTC and explore legal avenues to address their behavior. Furthermore, when I requested the return of my old car keys, the manager callously declined. My initial visit to the dealership was for inquiries only, not to make a purchase. Despite CarMax appraising my car at nearly $28k, Ocean Honda's trade-in offer was a mere $500, which is clearly a deceptive practice.
Reviewed March 3, 2024
I purchased a 2021-CRV Touring model in 2022 as a "Certified Pre-Owned" car. Unfortunately the car's electronics were no good. The battery died over and over. The local Honda dealer spent a week trying to diagnose and correct the problem. They replaced the battery, but the car continued to suffer from rapid draining of the battery. Yesterday I took the car in for a trade with the local Honda dealer. It had only 16,000 miles and two keys. They gave me a 2018 HRV with 61,000 miles and only one key, a 2-year limited warranty, not certified pre-owned, and promised to send a check for $200 as the difference. I will never buy Honda again.
Reviewed Jan. 23, 2024
I bought my 01 in 2004, with only 41kmiles. It's been severely neglected. Trans 1st gear was a hard jerk often, beginning in '10, after mismatched tires put on the awd. For 8 years, it never got worse! Never engine light. Got scammed when traded for another trans to be installed- that was JUNK, used Dollar Tree fluid, instead of ATF after I REPEATEDLY stressed to use only ATF! After that, my lovely engine would sound like metal was caught grinding through it occasionally, was never right again. But it still drove for 2 years, until Catalytic stolen, radiator went out. Now it sits in drive awaiting its death. *Hands down best vehicle in the snow by FAR. Statewide road closure & we went all day never slipping once! Never an issue getting anywhere or through anything. Not even deep wet sand. Can pack anything into it/great storage!
Best purchase I ever made. Paid $15k loaded: leather, hitch, hard shell, rack tinted, pwr. Though window motors do suck like none other. Never once used the table (too much on top of it). Sounds like I may have bought the last of the best years. Wish I had a good case for a GoFundMe to get it going again. It's likely to go to junk yard before spring.
Reviewed Nov. 28, 2023
To say we are satisfied with this auto is totally false. This CR-v was purchased new in 2018 and up until recently we were happy with the SUV. Problem started with the steering-at first I noticed a stiffness to it along with a slight jerking. Took it in to a local Honda dealer and found nothing wrong. A month went by and the symptoms worsened making it harder to steer and the jerking was more pronounced. The problem turned out to be the electric steering-rack and pinion needed replaced. The cost to me was $3500.00. Honda would not reimburse me any money as "I wasn't a loyal customer". Since I bought the car at Coggin I've had most of the maintenance done there. To say that this SUV's annual cost is $250.00 is a joke! I spend that much or more with each appointment! No, I won't buy another Honda!!!
Reviewed Nov. 2, 2023
Hybrids...There is no spare tire and no space for one. They don't tell you this. You get a pump for a flat but I had a blowout and had to be towed to a tire store. 4-hour process. If you get stuck in the country...you're out of luck.

Reviewed Oct. 24, 2023
I send an inquiry to correct tire size to 'Honda customer relations'. The answer received, 3 days after inquiry was sent, was to call a dealership (which I had done before sending an inquiry). No answer on a tire size from the company? About as basic customer care one could ask for. Seriously lame customer service.
Reviewed Oct. 8, 2023
First of all, this model doesn't have auto headlights on option. I got first traffic ticket for not turned on lights while driving from mall parking lot to exit road. There is 7 years engine head gasket leak. Spent $800 to replace it at Honda dealer. Now no oil in the dipstick. They found leak in the timing cover gasket. This has to be fixed $1385, then later it should be diagnosed for oil leak $285, that repair may take thousand bucks. It's crap vehicle. Less than 50k miles on it.
Reviewed July 28, 2023
I bought a brand new CR-V in 2021. The tires failed inspection after only 25,000 km. New tires will cost more than $1400. Disgraceful service from Customer Relations. It took 4 weeks for them to even bother to return my call and then they offered very little. I regret buying this vehicle and will NEVER buy a Honda product again. Not worth the money I paid. Honda put garbage tires on the brand new vehicle and then did NOT support them. I am completely disgusted and disappointed in Honda.
Reviewed March 20, 2023
My wife had a 2017 Honda CRV. One day she heard a noise and came home. The Turbo had blown. We went to a garage and had it looked at. They showed me the turbo that had basically disintegrated due to being made of what looked like tin. After weeks of providing the receipts provided by the mechanic that did her maintenance as well as a letter from him, they denied our warranty (we paid approximately $4000 for) as they said that there was sludge in the motor due to not servicing the vehicle. After many phone calls, emails, and more phone calls and emails, they told my wife it was going to cost us about $28,000 to fix the 2017 crv. After weeks and weeks, they offered my wife $6500 for the piece of scrap. Not only will we NEVER buy a Honda again, my entire family (14 Hondas) will NEVER go with Honda again. Don't waste your money on the overpriced pieces of scrap metal.
Reviewed March 2, 2023
My back seatbelts do not lock so therefore if an accident occurs, well someone will be hurt or maybe even die. Honda was let known and no they're not going to do anything! you read correctly. Oh I am to pay because car is no longer under warranty, umm no I will not, so my new grandson rides in this death trap and my other kids. DO NOT BUY A HONDA CRV. I am in process of getting rid of this before I die in this. I will never own another Honda and recommend for anyone else to never buy one. This is just the tip of what is wrong with it. The idiot that designed this must have had someone dying in mind and I am not joking!! If I do not get to trade this death trap I am going to see a lawyer.
Reviewed Jan. 4, 2023
We have a 2018 Honda CR-V that has a rattle in the engine. Always serviced on time, always serviced at a Honda Dealer. Took it to the dealership, they say we need a camshaft, bearings and spark plugs. $3800! Found an extended warranty 19-037 That states the 2017-2018 with the 1.5 has an extended warranty for exactly what our car needs. Got a ticket number from Honda. #** got a call back saying and I quote "If you want this warranty you will need to file a class action lawsuit, your VIN was not included in the original Lawsuit". So Honda is basically telling me to pound sand and get a lawyer... OK, in addition, we will never purchase another Honda again. We have always got Honda, never again.
Reviewed Dec. 15, 2022
First off...I WAS a fan of Honda. Having previously owned an Accord, which was a GREAT car! So, when it came time for a newer vehicle, I went back to Honda. This time I purchased a 2022 CR-V. It has been a nice vehicle, with some minor exceptions. However, a MAJOR problem is the GPS. It is very inaccurate. I have complained to Honda with some examples. Their response? "Thank you for your input." Then they closed the case. I don't use the GPS that much, but I know people that do. And if these people are to rely on an erroneous GPS, no telling what kind of problems they will run into. The public needs to know.
Reviewed Aug. 12, 2022
One of the worst decision to buy Honda cars. Pathetic customer service. Struggling to share my nightmare experience with this machine but as expected nobody is bothered. I have a 2018 CRV EX that has run 38K miles so far. The ac on the driver end is not working and throws warm air. I tried switching between both auto mode and manually on/off with no avail. However the cool draft of air doesn't come from the driver side. I am utterly disappointed. The car is not even driven enough. It's a shame the AC is not working with just 38k miles on a brand new CRV. I see tons of complaints all over the internet regarding the issue with AC for the Honda CR V 2018 model. It is annoying that in spite of this, there was no recall done by Honda
Reviewed June 10, 2022
Purchased pre-certified 2017 CRV. As of 05-24-2022 the first issue was keyless remote not unlocking my vehicle and a spinning loading symbol on dashboard. That evening the alarm randomly went off twice. The following night again the alarm went off. I pressed and held radio power button to reboot thinking it was a simple reset that was needed, then no issue for several days. On 06/01/2022 accessory mode randomly turned on while I was pumping gas, then I was neither able to turn on the engine nor completely turn off the vehicle, all this while I was still at the gas station. Had to call AAA for a tow and thankfully the technician was able to start my car.
That night again the alarm went off randomly at least twice between 1-4 a.m. I took my vehicle to my local Honda service center 06/02/2022 and was told after inspection it was a body control module issue that needed replacement, turns out the part is in backorder. Since then the alarm continues to go off at any moment day and night, my battery has been drained and has needed 2 jump starts, so I have to disconnect the battery at night and reconnect it for school/work drop-off (we have 1 vehicle for the household).
During the limited time the battery is connected I have to be checking to make sure accessory mode isn't on every 20 minutes, thus interfering with my work schedule. I filed a complaint 06/05/2022 which Honda received on the 6th and as of today the 10th I have yet to be assigned a case manager. I have come across other similar cases so at this point I believe a recall is needed, beyond an inconvenience it is a distressing and dangerous issue.
Reviewed Feb. 26, 2022
I read the article about the 2017-2019 braking issue that happens without warning. This happened to our 2018 CRV-EX AWD about a month ago. We were driving reasonably slowly and all of a sudden, the brakes grabbed, and it frightened my wife and she said, "What are you doing!" I said, "Nothing. It just did this." It took a few seconds to get the vehicle back to driving. I appreciate this article and glad it was published. Honda and the Department of Transportation needs to do something and quickly about this serious problem.
Reviewed July 15, 2021
Purchased new 2017 CRV EX-l From Norm Reeves Honda West Covina CA. They install a after market alarm system on their inventory. We were not aware of this after market alarm system. Two weeks before the warranty was to expired the alarm starting going off at random times. We returned to Norm Reeves, they inspected it and said it was good to go. Next day same thing. We were going to Arizona, so we decided to take it to a Arizona dealer. They inspected the car and noticed that the electrical harness had been altered when the after market alarm was installed. This voids the electrical warranty. So for three years we had a car with a voided warranty.
The Arizona dealer said this intrusion into the wiring harness can cause some unexpected problems. To replace the wiring harness back to factory specs would cost about $10,000. Contacted Honda of America; almost three months later we are still waiting to hear from them. Cannot believe that Honda would allow a dealer to sell new cars with a warranty that is no good. First and last time to buy a Honda.
Reviewed April 14, 2021
I bought Honda CRV Hybrid EX 2020 model last august. A week ago while carrying stuff from Costco to home, plastic container containing glass cleaner broke and got spilled in trunk. We cleaned whatever we could see on the carpet. After two days vehicle started showing power system malfunction error. Took it to Livermore Honda dealership, liquid has make its way to IMA Battery and Corroded harness which caused Fan to short out. This is not covered under warranty and cost is $1290. I have driven Toyota Prius as well in past, many times food and liquid has spilled, but never got any issue. Seems like Honda did not do good job in designing. Do not buy this product.
Reviewed Sept. 17, 2020
I bought my 2016 Honda brand new. Overall it's been a reliable car, this is not my complaint. For starters I had issues with my tire pressure light coming on repeatedly for just about 4 years. From the week after I bought the car on. I brought the car back over and over and over. They checked the tire pressure, put air in and shut off the light. Not unusual they say. Never did they look into why I couldn't keep air in my tires so they fixed the problem temporarily but never addressed what I now know was for sure the issue. They sold me a car with tires that apparently were leaking air and knew it. Mysteriously I bought 4 brand new tires 3 months ago and the light has NEVER come back on. $600 a month for a car with leaky tires that they considered "normal".
Then comes the grinding break issue every time it's damp out. The brakes apparently are made of very cheap metal that rust over EVERY TIME it's damp. So each damp morning, several times a week, I back out of my driveway with grinding breaks. I took the car back to the dealership to be checked several times, they claim the breaks are fine and as the service man told me "this is considered normal, all cars do this". I explained I've owned 7 cars previous to this one dating as far back as 30 years and never have I owned a car that has grinding breaks on a regular basis- if this is what Honda considers normal then clearly I've bought the wrong car. They did nothing. I still have rusty grinding breaks even after replacing break pads and rotors. Not my kind of normal and certainly not for $600 a month for a car.
The latest issue started about 8 months ago. My car apparently is burning oil. My oil light comes on before I need an oil change indicating I do not have enough oil in my car. I check my oil and nope- hardly any oil even reads on the dip stick. I've gone back to the dealership twice about this- guess what they say?? This is completely normal. Normal??? It's normal that I cannot make it to my actual oil change time without needed to add more oil to my car? I ask are they putting in less oil now than they have in the past? They claim no and they aren't a bit concerned since it gets me back in for another $50 oil change earlier than I should be so hey- it's more money in their pocket.
I should tell you my car has been well maintained. Early oil changes, frequent visits to the dealership (more frequent than anyone should even need with a "brand new car") I've done all the suggested maintenance services, tire rotations, expensive transmission flush, new tires etc. The gas mileage on the car is great but as far as quality goes Honda missed the mark here. I'm getting ready to trade the car in with just about 75,000 miles on the car and I will NEVER buy another Honda again. I bought this car at Colonial Honda in Dartmouth, MA and can't help but wonder if my service issues would have been handled differently at a different dealership because this hasn't been handled in a satisfactory matter for me. Either way- I'm done with Honda's I don't feel they sell quality cars for the price tag that they charge. Their normal is not my kind of normal.
Reviewed Aug. 29, 2020
We bought a 2020 CR-V and enjoy the vehicle; however have concerns of the entire experience with one of their dealerships and call the corporate office just to be placed on hold for greater than 5 minutes and still no answer. We email and place a customer ticket regarding our problems. It has now been over 8 days and still no response. If this is how the corporate office manages customer problems or business - then the problems with the local dealership continuing to happen without correction is now better understood. If we knew this information prior to purchasing, we likely would have purchased a Chevrolet or Ford vehicle. Very dissatisfied and recommend anyone do much research prior to any purchase.
Reviewed July 20, 2020
I just want to give my own experience about the 2018 Honda CR-V Touring which I bought it brand new from North Vancouver Honda (Pacific Honda) in BC, Canada. A bad mistake to buy this expensive car!
2nd problem, oil dilution issue!! (For those who don’t know what oil dilution means is, when un-burned fuel slips past piston rings and mixes with engine oil in the crankcase and possibly causing engine damage. It could also lead to stalling or loss of power during short trips or low-speed driving, such as in heavy traffic, especially in cold weather).
3rd problem, a hose to AC is broken and AC is not working. Honda says they are not sure when they can change the part because it is back-order! So, no AC in Summer!! The AC probably will be fixed in Wintertime. My car might have heater issue in Wintertime! Who knows!
4th problem, lights in sun visors don’t work, and visors been ordered!!
A family car that doesn’t function properly when family needs it!
Reviewed July 13, 2020
Hi everyone. I’m sharing my experience with Honda CR-V. Please don’t buy Honda CR-V. I bought in 2018 Honda CR-V EX L. My car involved in accident in February 2020. My wife got serious injured and her spinal got hurted. Just because the air bags doesn’t deploy at the time of accident. My wife’s head hit the steering wheel. My baby was in car and she is now emotionally sick. When I try to ask Honda they are not even explain why it not deployed. So please don’t buy Honda cars if you love your family. Thanks.
Reviewed July 4, 2020
I took my 2019 Honda CR-V in for service to Honda in Hayward due to a screen malfunction. The screen beeps and the screen dims and brightens sporadically over and over when I'm driving. It's happened multiple times and the only way it will stop is if I pull over, turn the car off and turn it back on. This Honda glitch is a safety issue not too much in the day time although it is very distracting but especially at night when the screen goes full brightness and then dark over and over. Well I took the car in on Wednesday and as I explained my concern the service representative just nodded and said, "Okay. I know what you're talking about" but never actually said much. Hours later I get a call that my car is ready.
When I picked up the car the service representative told me they did a factory reset to the screen and I questioned it and he said that that would fix the problem. No one really explained anything to me. It's Saturday and the car is doing it again. I don't know if I believe they did anything at all since all my radio stations were still programmed. Ultimately even if they did do what they said they did it still didn't fix the problem. I searched this issue on the internet and have found out that this is an issue that Honda is aware of and is not fixing. It also looks like they have two lawsuits going for this exact issue. I'm very disappointed since I've only had the car six months and I bought it new. Unfortunate that Honda will not own up to this issue.
Honda CRV Company Information
- Company Name:
- Honda CRV
- Website:
- shop.honda.com
