Honda Pilot Reviews

I have a 2018 Honda Pilot that had the transmission go out a couple of months ago with only 58,000 miles on it. I contacted Honda to see if they wanted to offer any relief from the $10,500 bill, and they declined to help despite acknowledging that this problem is common to the 2018 Pilot. I am a lifelong Honda buyer, but I will be switching to Toyota, since it seems like you likely get a better car for about the same price.

I don’t recommend getting a Honda. I have a Honda Pilot. My second one, still have my old one. But my newer one has a known part issue. Honda sent me a letter telling me the torque converter was bad. But because I like my car and drive it it’s over the mileage they would change it by (150k). No I did not wait months after they sent me the letter. By the time they sent it my car had already gone over the mileage by 10k. The transmission problem light came on and I scheduled with the dealership to see what was wrong with it. It’s the torque converter. I got the letter after I took it in. So even though they know this part is bad and it’s their fault I will have to pay over $6,000 to fix it. It’s so disappointing, I will never purchase a car from them again.

I have a 2023 Honda Pilot. It's just over 20,000 miles. Two weeks ago, I pressed the button to open the sunroof, and there was a loud popping sound and the shade disappeared. "What's going on?" I looked closely, and the clip holding it in place was broken. I took it to the dealer to get it fixed, but they wanted me to pay for it. They said it was my fault, even though it was still under warranty, and it wasn't covered. I called Honda Customer Service and opened a case. They said they'd fix it for $643 plus tax. When I asked why I had to pay, they said it was my fault. I just pressed the button, and that was my fault. If it were a manual, I'd understand, but it's a button, and they're saying I pressed it wrong? I was so angry that I Googled it and found many similar cases. Some people got their problems fixed under warranty. So, who gets it fixed and who doesn't? What are your thoughts?

I have owned a 2020 Honda Pilot Elite for 3 years and have dealt with multiple issues, many are reoccuring issues that Honda can't get a 100% fix on. Now I am not going to bash it 100%, but Honda has some weird quirks that we couldn't get adjusted to from moving from a fully loaded Ford Flex to a fully loaded Honda Pilot.

Leased a brand new 2025 Honda Pilot EX-L on 6/29/25, the next day, I noticed a rough portion in the seam of the liftgate near the hinge. I immediately informed the dealership and was told that there is nothing for them to repair since the car came as is and the defect does not affect the performance of the vehicle. Also, there are weldings in the engine bay that look hideous. Returning the car for exchange is costly. I am so disappointed with the quality of the car I got. Had I seen it before driving it home, I would have never signed the lease. Now I am tied because of the contract. Yes, it is just aesthetic, but would you buy a brand new watch with scratched watch crystal even if it still tells you the time? Never again will I buy or lease a Honda nor recommend it to others. If you plan on getting one, make sure to check it before leaving the dealership.

I purchased a new 2025 Honda Pilot EX-L and it is turning out to be one of the worst vehicles I have ever owned. My vehicle is equipped with a power liftgate and it does open as it should, but will not close unless I manually close it. The dealer demonstrated power close but it has only worked a handful of times since leaving the dealership. I researched the issue on various forums and videos and many others report this problem going back as far as the 2013 model year. Clearly there is some electrical or mechanical malfunction that Honda doesn't care enough to fix.

The car alarm and light turn on and off randomly, pilot 2021. Honda Milton, Ontario took 200$ to investigate and asked me for 1000$ to replace it. I don’t know how like this issue can happen for car 2021. The customer service hasn’t provided any help or support or discount, just pay and pay.

I bought and leased the Honda 2020 Pilot exl which had a 50k price tag, basically I was handed keys and told to take a walk and all headaches and problems are on me. I’m shocked to learn about my horrific experience, I live in Brooklyn NY and I had to take on my car for service and drop it off for days sometimes, to receive back the car the same way I turned it in. They claimed they fixed it but it was never repaired, finally the 3 years ran by so that they can claim it’s no longer under warranty, however they never repaired the car during the 3 year span neither although they claimed they did.

I have Pilot 2016 and I have Honda care. My ac Compressor is not working and need to be changed. The last time I was in the Honda dealership in Colorado, Arapahoe County, in end of May, They told me they don't have it and don't know when they get it and now end of July. Still I don't have air condition in my car and is not acceptable. How is possible the honda can not provide ac compressor. It is summer time and I can not use my car for trip. I think Honda doesn't have good support for parts in USA, and for next my car I will not consider Honda with this situation. That is terrible.

My 2014 Pilot began giving engine problems at 75k miles, despite my keeping the maintenance of the oil etc. After spending money on spark plugs, coils, oil valve, alternator and it continued to give trouble. I found out the 2013 had a recall and class action suit for the exact same issue. Honda isn’t responding to my certified letter and it has been very difficult to get any answer. They talk about warranty, I talk about integrity and reputation. This can cause an engine fire or car crash. Buyer beware.