Honda Accord

6. PANDORA... lol... It worked for 3 months, after which, it stopped working. 7. Never driven thru high water; but after a complimentary service at Russell and Smith Honda, at Rosenberg, TX (Nov 2019), my temperature sensor stopped working for a day, and CHECK ENGINE LIGHT, with code P0420. 8. Till date I have problems with start-up acceleration, with Honda denying the issue.

I kept bringing my car for the past 3 years (since I bought it brand new) to 4 different dealerships on regular basis in hope that it will be fixed, but they didn't do anything, saying that they couldn't replicate the issue. Years are going by, my car didn't start again and camera failed. Voice recognition still doesn't work most of the time. Instead of heating it blows cold air and freezing me. Now my car is out of warranty and all these issues are continued. Should they be finally "replicated", I will probably have to pay out-of-pocket at this point. Now, how unfair is that?!

Motor Werks of Barrington was unbelievably inconsiderate and even rude to me. Took my car for repairing these issues multiple times, gave me a loaner, forgot about me for 2 weeks, no one made any contact, then when I called there myself to ask about the status of my vehicle, they said that they can't repair it because they can't replicate the issue and demanded their loaner back, while I had a surgery that day and was on bed rest!

In June of 2019, during my next attempt to fix all these issues in my car, the manager crossed the line at all - while they didn't repaired my vehicle AGAIN, and didn't even care about it, he at that very same moment demanded their loaner back and after I mentioned that we have a death in a family and funeral will be in a day or two, asked if I could return their loaner few days later, in a meantime maybe they would finally fix my car, he not only refused me, but he also threatened me to call the police and report their vehicle "as stolen"!!! HIS RESPONSE WAS NOT ONLY DISRESPECTFUL, IT WAS SHOCKING!!! I was STUNNED!!! I dropped all my errands for the day, his threat ruined all the things for me I had to take care of that day, and I was forced to go back to the dealership to return them their loaner!

That was my last encounter with Honda dealership before my warranty expired.. I've seen disrespect from sales people and managers on occasion before, but THIS ONE WAS BEYOND BELIEF! IT WAS AN OUTRAGE! THIS MANAGER SHOULD BE FIRED FOR SUCH MISCONDUCT TOWARDS A CUSTOMER! As to a corporate, they are being of no help either!!! They just kept sending me back to the dealerships, where the system must have been designed for NOT finding a problem that customer is suffering from with a car, and refuse to offer an alternative solution since I continue having these issues but dealerships are unable to fix them.

When you buy a brand new car, it is reasonable expectation for all thr parts abs features to work properly and at all times. But this 2016 Honda Accord Sport 2016 that I was sold to by Elgin McGrath is utterly unreliable and dangerous car! If I ever get in to a car accident due to faulty parts of my vehicle, malfunctioning of the safety features, and manufacturer's unwillingness to resolve a problem for me, this will be THEIR FAULT AND THEIR RESPONSIBILITY! Hope I will be safe though until I buy another car. BUT I WILL NEVER BUY ANOTHER HONDA ABD WILL ADVISE TO ALL PEOPLE THAT I KNOW TO BUY ANY VEHICLE BUT HONDA!

So... I'm stuck with a defective vehicle so far, dealerships can't fix it and corporate refuses to refund me the money by "lemon" law. MY RECOMMENDATION - STAY AWAY FROM HONDA AND BUY ANOTHER VEHICLE FROM A DIFFERENT MANUFACTURER!!! Otherwise you'll be stuck with defective vehicle, horrible customer service, and you won't get any help from anywhere for as long as you own this car!!! By the way, I take excellent care of my car, drive it very little - for 3 years and 3 months it has only 20k miles on it. I DO NOT RECOMMEND HONDA TO ANYONE!!! Total disappointment and unreliable and unsafe car to drive!

I thought to myself, ok new car I should no longer let the Honda sit this long (things happen and it SUCKS but oh well). My Honda just sat 5 days this time and again, same problem with rotors. Once I drove rotors 1/4 mile or so the rust rubbed off and no more noise. Called Penske back and they told me this happens with all Hondas now. Honda apparently is starting to buy rotors from supplier with some serious defects if their cars have to be driven nearly daily in order not to get rust on the rotors where you hear a very loud rubbing noise. The auto shop told me this, they see it not only with customers, but their own Honda Accords. I thought it was new cars only, but apparently manager at Penske Honda has this happen on his 2009 Honda Pilot.

I am 48 years old and my parents had Honda before I was driving and I have owned a Honda my whole life (the only time I have now owned a Honda was between Honda's for approx 3 months when my wife and I shared a car). I sold my older Honda Accord immediately when I put it up for sale then waited for good deal on new Honda when we purchased the 2002 Honda Accord.

I have owned Honda's my whole life because they have always been reliable cars, but being told this by the Honda Service department is sad. This 2017 Honda Accord was going to be my soon to be driving teenager daughters first car, but I am going to sell it and buy a new Chevy Product. Honda was always better than Chevy while growing up, now it's truly reversed in my opinion and rather have 2 american cars anyway, so no more Honda vehicles for me.

Fast forward to 4 months later. I was on an extended drive and get the warning light: "Transmission Temperature Near Limit. Avoid Heavy Acceleration And High Speed". Scary huh? Car went limp. I was not able to dismiss the message while I was driving. It continued to come back on immediately. So my guess is that it never really was fixed. Calls to Honda go unreturned. Voicemail after voicemail. This car is obviously a lemon and needs to be treated as such. This is no way to treat customers.

I returned a call to American Honda after numerous calls since 2018 and the customer care rep by the name Alan who had been assigned to my case has no customer service skills or empathy for what I’ve been dealing with. I have attempted to reach out to a supervisor or manager and have not had any results. I was now informed that the new fix for the 2019 and the 2018 TOURING is to have the service rep pull the entire dashboard out and attempt to fix it. This is insane. I did not have any intentions of purchasing a brand new car and within three weeks need to have the dashboard pulled out until they can Figure out how to stop this annoying rattling. Again, livid!!!!