Goodyear Auto Service Center Reviews

Bottom line: I have trusted these experts for seven years, for ALL of my auto servicing needs, and will continue to do so. Goodyear Tire Store is far more than "just tires." It is also, and equally-important, for a company to not only perform full service, but have kindhearted experts who will respect you and provide answers and remedy through their deep-level expertise. My car now runs at peak performance and not more mysterious sounds.

Are you telling me the an additional 0.1 quarts takes the advertised price of 64.99 + tax to 99.99 + tax? He never did actually explain to me why I was being overcharged. Plus they advertise free tire rotation with oil change services and I didn't get that either. The free tire rotation was one of the selling points that made me choose them over others. I left with my back hurting from sitting in that chair for so long, angry for being cheated and overcharged and downright pissed that after all that they didn't even rotate my darn tires. FIRST TIME GOING TO GOODYEAR ON WEST COLONIAL DRIVE AND IT WILL BE MY LAST!!!!

Original Review: July 21, 2023

ATTN WIDOWS AND WOMEN. BEWARE of Levin Tire (Good Year) in Highland IN on Indianapolis Blvd. I went there on Saturday, July 15, 2023 because my normal guy isn’t open on Saturdays. I was told they don’t take appointments and it’s first come first serve. There were 4 people in front of me. So, I decided to wait. The wait turned out to be 3.5 hours to get a tire sealed. They charged me $63 to seal the tire. I left with 38 lbs of air in the tire. Sunday, I woke up to a tire that had lost air back down to 25 lbs. So, I put air in it to get me through the day. Go back to Levin Tire on Monday and again, first come first serve, they put air in the tire so I could make it to a Dr's appointment and returned after my appointment and waited another 2.5 hours. This time they told me they sealed the air valve. On Tuesday, I wake up with a tire with air pressure it was lower than it was on Saturday when all this started.

I go back to Levin Tire and tell them it’s even lower than it was on Saturday. Then they start telling me I’m going to need to buy 2 new tires @ $400 because it’s an AW drive vehicle and both front tires should be replaced at the same time. Also, they said both of the rear tires will need to be replaced in a couple of months. When the air valve sealant didn’t work they said they would give me a refund for the $63 or give me a credit on the tires if I bought them. I went back on Tuesday later in the day and asked for the refund and was told the girl that did that leaves at 4:00 and they would have her take care of that tomorrow. I called back Wednesday and again I got the runaround. I still haven’t heard back from anyone.

By the way, my guy fixed the issue for $40 and saw NO evidence of there ever being any new sealant on the valve. Since my husband passed away, I am tired of being taken advantage of and have learned to stick up for myself. So, ladies I would BEWARE of Levin Tire and Goodyear tire because neither stand behind their employees or what they try selling unless you want to be taken advantage of.

My mother chose to buy the tires online and to pay with her newly open Goodyear account. She was able to open the account thanks to her credit history. She opened a new line of credit with Goodyear and got her Good Year credit card, which she used to ordered the 4 tires and this purchase made her to qualify for the rebate. But Instead of keeping its word, Goodyear is after your money and it does not matter who you are, so this company called Goodyear lies and scams and steals from anyone, no matter what. How? Goodyear sets roadblocks on the way to have the busy working class struggle by demanding documents that do not exist in the first place because the order was DONE online.

We cannot force any Goodyear Auto Service Center to provide us with a receipt because first, it was an online purchase, second we cannot force the store clerk/manager to provide one. The store gave my mother an invoice showing the work done and we submitted it to the program at the address specified by Goodyear Rebate program: https://www.goodyearrebates.com/existing/ Sometime later, in the middle of the process, they communicated my mother that she needed to provide a copy of a paper receipt but the purchased was done online and the store did not give my mother a receipt because it only performed the installation.

My mother did not buy from the store, she bought her tires online and had her statement from Goodyear. During the online purchasing, she was aware that she was getting the rebate, she qualified because of the purchase and she did all is required to apply for the Goodyear credit card, purchase qualifying rebate tires and submitting the paperwork required on time. Because there was no receipt, I submitted the Goodyear Credit Card statement PDF showing the purchase, charged to my mother's newly opened credit card. However, we know now that she was fooled and scammed $100, made to purchased 4 tires to later never give her the rebate offered by Goodyear.

I am copying and pasting this facts to alert and complaint all over the internet because I must alert the people of the world the deceiving tactics of Goodyear so that anyone who reads my review can be spare from this criminal organization called Goodyear and its rebate fictitious program that allows thief and scammer employees take advantage of the public to fat up the vaults of the Goodyear CEO, so that he can have an easy life.

Before my mother choose Goodyear, we argue about it and I strongly advise my mother to visit Wal-Mart and get Cooper tires, but my mother likes Goodyear and she service her vehicle at the service center where her vehicle four new tires were installed. I will never go to this store and I will never do any business with this company and I hope that my mother never ever returns to the store and hopefully cancels and close her Goodyear credit card account.

The inner sidewall was exposed and the structural integrity of the tire was compromised. Since the manager would not honor the warranty, I had to purchase a new replacement at full cost. At this point, I declined to buy another warranty because a valid claim had just been denied. I would recommend not using this dealer and seeking out one that responsibly honors the warranties they sell to people.