Chevrolet SilveradoConsumerAffairs Unaccredited Brand
I bought my 2017 Silverado in May. Utterly been a giant P.O.S. Severe shutter in transmission. Replaced torque converter... Then TCM. Still has a shutter/misfire feeling under load or cruising only in v8 mode. They said it was the gas. Changed gas stations. Went 8 different gas stations and 2200 miles... Still has misfire feeling dropped back off. 8 days later they said motor mounts was the cause. Wrong again. They did a tune up. Wrong again. WHAT'S NEXT. 6889 current miles. This truck gets TERRIBLE fuel mileage. Averages 10.3 mpg. If you tow something as simple as a 4wheeler it's even worse. They said it was buyer's remorse. Note I work for this dealership as a mechanic. Told boss keys are in it. He can drive it. Wish I kept my 245000 mile 05 F150. At least I knew that was worn out. If this is the best they got... Chevy is in trouble.
2011 Chevy Silverado 1500 with 52,976 miles. I am original owner and vehicle is well cared for. Had gas odor and dripping, as well as hesitation in starting. Vehicle was taken to and serviced at Whiteman Chevrolet in Glens Falls, NY. Their diagnosis was fuel pump rotted and leaking, and fittings rotted into plastic lines. They replaced fuel pump, lock ring, level sensor, and both lines off fuel pump. Total cost was $1318.11. When questioned how this could happen on a well cared for newish vehicle, their answer was corrosion from weather and road salt. I filed a complaint with GM Chevrolet Customer Assistance Center. They assigned a case number and advisor to investigate.
Case Advisor Deanndra contacted me stating her findings were exactly that of Whiteman Chevy Service Center. She stated all the parts had been corroded from the road salt in my area. She stated, as did Whiteman Chevy Service Center, there are no other complaints of this nature on file. Nothing can be done until there are enough complaints on record to indicate this being a problem. GM Chevrolet has closed the case with no resolution in my favor. Disgusted with Whiteman Chevrolet, Glens Falls, NY and GM Chevrolet Customer Assistance Center. Disappointed with this GM Chevrolet product.
I bought a Chevy Silverado 2013 and it's been a nightmare. First the door handle on right side broke. I find out it’s cheap plastic. After that the left side molding comes off and the right side molding is about to come off too. Unbelievable!?? Then the plastic knobs for my AC are fading. I will never buy a Chevy truck ever again. What a disappointment???
I have owned this truck for over 10 years. I am very disappointed in the brakes. I have had to replace all the brake line from rust. The master cylinder has been replaced and the truck still does not stop. I hit a car and now my wife will not drive it. It is very unsafe. You can't get the anti-lock brakes to kick in. The truck keeps rolling. It is very scary feeling not being able to stop. The last time I hit the brakes hard the stuff in the back seat stayed on the seat and did not hit the floor. Please fix the brakes.
DO NOT BUY 2017 CHEVY SILVERADO DIESEL. GM has the worst customer service I have ever seen. The engine has been replaced in my truck after a few thousand miles. Then they say “just keep driving it.” They want the warranty to expire. They never have a loaner vehicle. They have reprogrammed the truck & transmission 4-5 times now. It still shifts really hard. It loses power now under a light load, I have had the mirrors replaced because of condensation, the turbo has went out, the truck pulls hard left & it wasn’t ever duplicated until 30,000 miles & now they are blaming the tires. It’s a total joke dealing with this company. My truck has been in the shop for over 45 days & no one seems to care. My 4 wheel drive has quit working, the gauges I’m told are indicators & I should disregard them unless a light is also on.
GM Engineers diagnosing my truck over the phone is so stupid I can’t even go there. The service department has lied on 5-6 issues. They did not replace the entire engine. It was just a long block, which is fine except the fact they lied about it. I could write a book. You won’t get anywhere without an attorney & thousands of dollars in court costs. Cut your losses. You won’t get anywhere with GM, this has been going on for 6 months now. Keep having the same issues. Bottom line is they lack in the customer service department. It’s pathetic you spend $65,000 on a new truck that operates like a used one.
The truck burns oil & they say that the residue around the hydro boost is normal. Adding oil is normal? The ticking in the engine is normal, oil pressure going from 120 to 20 & bouncing around like crazy is normal, transmission problems are normal, so they are basically saying they have corrected the issues or they are normal. The truck did not operate like this when I drove it off the lot, it started about 1500-3000 miles. I have yet to talk to anyone about resolving my dissatisfaction. No one cares. I’m telling you if you’re looking into buying a vehicle from GM you might want to think twice. It’s such a stressful process.
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I have A 2017 Chevy Silverado 6.2 L with 9000 miles on it, my truck seems to hesitate at various speeds, almost like it’s confused. It tends to lose power, hesitate, then kick in while accelerating from a rolling stop or when I’m aggressive on the gas pedal, all within a sec or 2. I’m also hearing a ticking sound from the engine when accelerating, and a loud clunk when I come to a stop. I was told the loud clunk could be the fuel in the fuel tank, the ticking could be a loud fuel pump, because of the night pressure it runs at, and they could not recreate the hesitation. Not happy with the service from Chevy.
I have a 2014 Silverado High Country. 2 1/2 weeks ago my engine failed on my way to work. It came up as P0300 error code. Now I am finding out there is a bulletin with GM/Chevy bulletin 15-06-01-002E. I was very lucky to not be in a major accident due to this. I have asked 2 questions of GM/Chevy and have not gotten answers. I wanted to know what this will do to trade in value, and I want to get an extended warranty on this engine. Neither have been answered. They replaced the Lifters, the manifold and gaskets. The Cylinder 7 fuel lifter had failed. I keep getting the run around. I have 77,000 miles on this vehicle and am VERY concerned that this engine will fail again and I will be stuck with a very expensive bill. I have a person at work with the same exact vehicle that I have found out had the same exact problem. So unhappy with this company right now, and I have been a loyal Chevy customer.
I purchased a 2017 Chevy Silverado 1500 Crew Cab in Feb 2017. From the beginning the engine has had a hesitation at different speeds. The truck has been serviced at the dealership since it was purchased. After complaining several times, I mentioned the issue is all over the internet to the dealer. They then "FOUND" a service bulletin regarding the hesitation. If you complain, they put the truck through some test and if it falls into a certain area, they recommend a transmission fluid flush. Research on the internet shows this doesn't work. This is the 8 cylinder 5.3 engine. Would stay away from the Chevy Silverado.
I have been in the dealership 4 times because of issues ranging from drivers mirror not opening completely, glow plug went bad, random engine light and they reset my ECM and now it won't start. My vehicle only has 15,000 miles on it. WTH!!! I am LIVID!!! I will never buy another 2500 Chevy Silverado midnight edition with diesel!!!
I bought the 2009 Chevy Silverado crew 4x4 5.3L new in 2009 from Quirk Chevrolet. I have changed the oil between 3,000 and 4,0000 since new. The truck has 70,600 miles and needs a $4500.00 Camshaft and Lifter replacement. The truck also needed both lower ball joints replaced this summer. No more Chevys for me. I would recommend staying away from them in the future for anyone else. I contacted the corporate office and mentioned that they have had a known problem for years according to the internet. They said that because my warranty is expired. That there is nothing they can do. It's not uncommon in today's world to have engines go over 250,000 miles. I drove this like granny would and I need a new Camshaft??? Really!!! My advice buy something else besides Chevrolet!!!
I bought my 2015 Ram Sport Hemi with 17,000 miles. I bought it this past Feb and have had problems from day 1. First the ECO system is a pain in the butt, it causes the engine to run rough and sounds terrible when going from the 4cyls to 8cyls during acceleration. The transmission has failed to shift out of 1st gear 3 times. The transmission bangs when stopping between 1st and 2nd gear (not all the time). Sitting at a light I thought someone slammed into the back of me but it was the transmission surging forward. If I had not had my foot on the brake firmly I would have hit the car in front of me. Of course I take it to 2 different dealers and they both say the same thing, either they can't duplicate or it's NORMAL, comes from the factory that way. What's the deal, they think all of America is stupid.
Give me a FREAKIN break, believe me. We are the consumers and we know when we experience a problem, we are not the idiots. And if that's not enough. As of late the windows didn't work a couple times, the door locks have quit and then start back. The sunroof has began to leak. I have not yet been to the dealer for these latest issues yet. Also folks, you gotta remember one thing, when you go to different dealers you will get the same answer because they are all linked together. So the punch in your vin, the truck comes up it was serviced at 6 other dealers and they find the one that services your vehicle for the same issue and they give you the same answer as the other dealer did. That's all they know how to do. They don't know how to fix the problems either or they are trying to save themselves a lot of money on their junk. Good luck to you all, everybody is going to need it.
Purchased brand new 2012 Chevy Silverado LT Z71 with the 5.3 liter engine with 6 speed automatic transmission. The salesman and the dealership (500 Automotive in Clinton, IN) really pushed this drivetrain package stating that it had more power and better mpg rating than the 5.0. It cost a little more but I trusted them and decided to buy it considering that I was planning on keeping it for a long time (I paid twice as much for this truck ($44,000 msrp) than I paid for my first house).
I've experienced the following problems. 1. Oil sending unit replaced. 2. Oil pump replaced (they finally admitted that the oil pump had a known valve sticking problem). 3. Rear main seal repaired. 4. Oil filter leaking at seam. 5. Oil pan gasket replaced. 6. Rear main seal block off plate replaced (casting was porous allowing oil to leak bypassing the gasket sealant). 7. Oil pan replaced (porous metal). 8. Oil consumption problem (burning oil) repaired and replaced two cylinders, pistons, rings etc (dealership informed me that the rings were a poor design). I did a little checking and discovered that this particular problem (Active Fuel Management AFM) is part of a class action lawsuit. 9. Oil pan leak again. They replaced the sealant (gasket).
In GMs defense they have made all repairs so far under original warranty or the 12 month 12,000 mile warranty they issued after rear main seal work. Problems 3 thru 9 have occurred in an 9 month time period and around 8,000 mile window. Truck has 63,000 miles. Here's my issue with GM. They won't admit when they are wrong. The dealership sold me the truck under false pretenses. They knew there was a problem with the 5.3 liter leaking and consuming oil (GM was aware of the problem since its inception but they just kept making them - they finally redesigned the 2013 model year).
I know the problem is not fixed and as soon as the extra warranty expires in 2 months I'm sure they'll tell me the rear main seal is leaking again. I hope anyone that reads this and has experienced the same problems will comment and share any suggestions. I know the problem is not fixed because they would have fixed it by now. Poor design and poor quality control-castings are subpar because of impurities. If anyone has been successful at suing these corporate bailout recipients please let me know. Thanks for listening to me complain.
I bought a 2015 Silverado Lt Crew Cab New off the dealers lot. At 650 miles the check engine light lit and torque converter exploded causing metal to enter tranny. They fixed it within 2 weeks, at 16k miles 4 lifters failed in the engine. I wrote to customer satisfaction for Chevrolet. Since it didn't fit Lemon law they said they would send me a 500 dollar accessory card. 4-6 weeks later it never arrived. It slipped my mind for about a year. I wrote them another email and they replied with this letter. "Greetings from the Chevrolet Customer Assistance Center! I just received a notification that the $500 Accessory Certificate was already generated. You should be receiving this in about 3-4 weeks’ time (depending on your postal service). The certificate was sent to the address that you provided."
Well the second card came just like the first one did... It never came. I received a call from Chevrolet and the heavy accented gentleman informed me that the accessory card will not be mailed a third time. I think it was never sent, For the post office to misplace two letters from the same company is highly unlikely. I will never buy another Chevrolet. Feel free to copy and paste this. The more who are educated on a poor product the better.
Bought a 2014 Chevy Silverado used with 27,000 miles. Have had numerous things go wrong with this truck but the latest 2 were not covered under warranty and ended up having to come out of pocket to have them fixed. The 1st thing in the last few months was the (ECM) Electronic Control Module for the air-conditioning. It quit and the whole AC system went black. No control whatsoever. That was $500.00 to fix now. The AC lines that go into compressor cracked leaked all the Freon out. That was another $500.00 to fix all within 3 months of each other. The bad part was that I called Chevrolet to see if they would help me out on the cracked lines 5 times. Service Request number ** Senior Advisor Mr. **. He never called back nor emailed me for 4 weeks.
So I called back today asking for an answer and they said there was nothing they could do. Still did not get Mr. ** on the Phone. Very sorry customer support. I really would not be that upset but $1000.00 within 3 months and I am making a $500.00 a month payment on a practically brand new truck that is drove on highway every day and only has 45,000 miles on it. The mechanic at Spartanburg Chevrolet said that this is a known issue about the cracked lines and they repair anywhere from 5 to 10 trucks a month for this issue with a special bracket that Chevrolet engineers have designed to fix this known problem. Guys I think when you have a known engineering defect it ought to be considered a recall and fixed for free instead of pissing off customers. This is my first Chevy and it may very well be my last.
DO NO BUY A CHEVROLET SILVERADO! My story begins with finally selling my 1989 K5 Blazer that I had driven daily for over 15 years with no issues. I finally decided to upgrade to a 2016 Chevrolet Silverado 1500 Z71 5.3 L V8 with an MSRP of over $44k. I've been a loyal GM customer since the age of 16 and have owned 14 GM vehicles throughout my many years of driving. At first the truck was fine. It was comfortable and had a lot of upgraded tech options I was not accustomed to.
At about 7,500 miles I began to notice a strange drone when in the V4 mode. I did some research and discovered the truck is equipped with an "active fuel management" system in which four cylinders deactivate when at cruising speeds to save fuel. I brought it to the dealership's attention (Ciocca Chevrolet Quakertown) and was told they couldn't duplicate it. It continued to get worse and a vibration became so noticeable in all modes even my passengers would ask what that was? I didn't know but my pedals, steering wheel, and cab was vibrating!I took it back three more times to Ciocca Chevy. At one visit a tech rode with me and admitted this is a problem with many GM vehicles equipped with the AFM system. I was also advised there was a GM bulletin to fix the problem and odd repairs were done (such as the entire exhaust was replaced, a part of the fuel system was replaced). Thinking this shouldn't happen to a new truck that cost me a fortune I called the GM customer service center and spoke with a Mark. His demeanor was very odd. It was like talking to a wall. It was as if this wasn't something they wanted to even hear about and I was basically dismissed.
I did try to see if Ciocca would work with me and trade it for a different truck but was pretty much told my monthly payment would double and I would be taking a huge loss.
I then took my truck to a different dealership after Ciocca told me there's nothing they can do and didn't want to see it again. Chevy 21 was very professional and did state there was a new GM bulletin in which an exhaust hanger weight was added to the exhaust and the cab mounts may be loose and would be retightened. Repairs were completed but the problem persisted. I then attempted to try a local GMC dealer as a friend had similar problems with his 2016 GMC Sierra. That dealership ended up taking his truck back under the PA Lemon Law. I was advised there was little they could do because I didn't purchase the vehicle from them and it's a Chevy not a GMC.
I have now sought legal help and have begun a Lemon Law claim as well. Thus far this has been a terrible experience with Ciocca Chevrolet and GM. They've lost a GM customer that's for sure once I get rid of this truck. My advice do your research and buy wisely. I'm now aware of the term "Chevy Shake" as many owners are complaining about this issue. GM has let me down. At this point I've changed my mind about the bailouts. We should have let them fail instead of allowing them to produce poor quality products.
I bought my 2013 Chevy silverado 1500 z71 extended cab at the end of 2013. The truck only got 12mpg hwy and 8 to 10 mpg city. The dealer said it needs to break in but it never got better. At 20 000km I went to the local pizza place had lunch then went to leave and the ignition would not turn when I put the key in so truck had to be towed. Truck was less than a year old. I then was out of my truck for five weeks while it sat at the dealer waiting for a new steering column and dealer would not give me a loaner. I had to go and buy a used $3000 truck to drive while mine was being fixed so that I had something to drive. So I finally get the truck back and about 10 000 km later the truck almost burns to the ground when a transmissionline let go on the hwy. Again had to be towed.
Couple days later I could hear a small rattle so I took it back to the dealer. They kept it for a day. Said they could find nothing wrong and wanted me to pay $480 in labor to diagnose it. Then later that week that noise was getting worse so me and my temper speed back to the dealer. I then skidded to a halt in front of the dealer doors left my drivers door open stormed into the the service department. After making the tech that was looking at my truck feel an inch tall I made him come for a ride. Turned out that the u bolts holding the differential to the leaf springs came loose and the u bolts were making the weird noise as they were almost to fall off. WTF Chevy.
I then noticed when I was doing oil changes that lots of new oil would go into the motor but not much would come out. I then called the dealer told them this thing is burning a ** load oil so I started getting them to do my oil changes and they kept track after about 5 oil changes about 20 000km they replaced the motor with a new one. After all that I was thinking okay what else can go wrong. Well at 57 000km on the clock I was doing 110km down the hwy and next thing I know I'm sideways and skidded to a stop once the rear end locked up. It did a ton of damage. After fighting with Chevy they flipped the bill and put a whole new dif transfercase driveshaft and transmission. They called me when it was done. I said I don't want the truck back. I'm not picking it back up. Then they asked have you checked out these new Chevies. I said ** no and I'm not buying one.
To prove a point I let the truck sit at the dealer for 8 months. One because of all the problems and because I was fighting with GM cause of how the paint was falling off the truck and how it was getting small outward facing sharp little dings all over the place causing paint to peel. GM basically said screw you to me. I then trailered the truck home pulled the plates off it. Dumped it off for nothin. I now drive a 2017 Tundra 5.7 DC TRD. This thing would drag the frame out from under that chevy 5.3 and I can get 17mpg with this 5.7 unlike the 12mpg underpowered 5.3. My uncle bought a 2017 GMC when I bought my Tundra. So far his air conditioning pump has went out. He has lost a fuel pump. He had to have it towed in when it decided it didn't want to come out of park. As for me I have yet to have any problems with my Tundra. Don't buy Chevy or GMC they are JUNK.
After reading so many negative reviews I thought you might want to hear about some favorable ones. I currently own 3 Silverado's (2008, 2015, 2016). '08 has the 4.3L V6 and I cannot say enough about this truck. With regular maintenance and oil changes very little has gone wrong with it. It is involved in the Takata air bag recall but as long as my grandchildren don't ride in the passenger seat I am not too worried. The '16 is a 2500 HD with a 6.0L V8... Now this truck is a beast. My husband is a mechanic and we work this truck and with regular maintenance and oil changes have had no problems. Please need to realize brake lines carry a corrosive material and with time and age it affects these lines. So many times people wait until it's too late to service a vehicle or make repairs. That only drives the cost up more. I am having an issue with my '15 when it switches from V8 mode to V4 (for fuel economy) but the dealership is taking care of the problems.
2014 Chevrolet Silverado 6.2L V8 LTZ Z71 - Driving at 45 mph, truck began shaking and the Drive Shaft fell out. I rolled about 300 feet to get out of a busy road. I had the oil changed 2 months ago at a Chevrolet Dealership and have it regularly serviced at the dealership. The truck has 81,247 miles on it.
How would you feel if you bought a vehicle and drove it for 2 days, less than 50 miles and you had an issue that was going to cost 5700 dollars to repair? That is what happened at Smart Cars. When I brought it to their attention they wanted add some part not originally part of the vehicle that would not fix the problems. If you buy a vehicle there it may look good but it may end up a lemon which will be your problem.
Compressor (2014 Chevy Silverado) was replaced under warranty at 31K miles. Now, Condenser is leaking at 44K miles and the part cannot be found. Apparently, it is in very high demand based on common failure. Chevrolet has said that's too bad, deal with it.
When I first got my truck 2016 Double Cab 4WD, I had pulled off to the shoulder of the road to prepare to make a U-turn. When traffic cleared I proceeded to do so and the front end started hopping like it was in 4WD. My husband was with me. He asked if I had in 4WD. I said no, so after I turn I pull off the shoulder on the other side of the road pull up, stopped and put in reverse and the rear end made a big clunk noise. Again wondering what the heck! I let it go, then every time I would back out of my driveway it would hop. So then I notice that the front right tire and left rear tire have tread gouged in the center of them.
So I call Kipo Chevy in Ransomville, NY and they bring me in and tell me that the tire were damaged from the hauler when it was delivered to the dealership, and that the reason my truck was hopping was because I had mud in the differential!!! My husband about lost his mind!!! So they replace the two tires, I ask that they put the new ones on the back of the truck, so they did.
One day I had to go somewhere and missed my turn so I had to make a U-turn. This time my right rear tire was in some soft like dirt stone, and all other tires were on dry pavement. It literally was not even an inch of crap I was in (I took pictures), it would not walk out of it, so I put it in 4WD Auto to walk it out of it, I stop turn it back to 2WD and then pull ahead while I was waiting for traffic to clear to make my turn. So traffic cleared, I make my turn and halfway through my turn the left rear tire locks up and I'm dragging the rear end of the truck in my turn. I had marks all on the rear left tire like it was riding on the face of the tire, almost as if the tire was bent over.
So I finally had enough of this crap, call Kipo Chevy in Ransomville, NY, and they say no codes could be found and they couldn't duplicate the problem. THEY NEVER DROVE THE TRUCK!! Had the same miles it came in with on it when I picked it up! Okay so with all this smoke being blown up my butt, I call Corporate GM to talk to someone. I get a girl named Kayla, told her the whole spiel and she calls Kipo and they want nothing to do with this truck, so I go to David Chevy in Niagara Falls, told them everything that happened. They had it for a week and tell me no codes can be found, they can't find anything wrong and the left rear tire was normal, they never drove it!! Mind you no codes or warning lights came on for any of the hopping or wheel locking up at all, this happens intermittently.
So I pick it up and on my way home I get a call from GM Kayla and as I was driving I missed my turn and sure enough the damn thing starts hopping in my U-turn. So she says take it back to the dealership, took it back the next day, told them again about everything and their tech said it sounds like the 4WD is kicking in on its own. So they run with that, the tech drove it home, they call me a day later to tell me no codes were found and the tech could not duplicate the problem. So it has been to the GM dealership 5 times for this issue and still no resolution. Now I noticed that my cruise control will go down 1 MPH going uphill and gain 2 MPH going downhill. I always thought that it was suppose to keep a constant speed?! So I taped this problem so I have proof it's doing it. You know in case no codes pop up for the techs!!!
I am very disappointed with this truck!! Thank God it's a lease and it will be gone in 2 years. I was told by Kayla that this is a safety concern. I said, "Yes I know, I have two young boys who ride in this truck and they were scared when it locked up, especially doing it on a road that is two way traffic and 55 MPH." I think this truck has frame damage from when it was taken off the hauler, how else would opposite front tire and opposite rear tire get the same damage? Oh yeah forgot that David Chevy said the alignment was off in the front quite a bit so they had to adjust it!!!
I own a 2014 Chevrolet Silverado. Been owning it for about 3 months. Transmission has recently been giving me problems. Truck has 43000 miles. Transmission takes a while to shift and gets jumpy. Also makes my RPMs fluctuate.
DO NOT BUY THE 2017 CHEVY SILVERADO!!! There is a major engine problem with RPM surges while driving 0 - 30 MPH. I just spend $40,000 on a new truck and I was completely robbed. The vehicle simply does not drive well. It constantly jerks and surges at low RPMs. EVERYONE is having this problem and the dealer ADMITS to it and they say, "There is nothing we can do for you." It is the craziest thing. The vehicle is so uncomfortable to drive. READ UP ON THIS PROBLEM before purchase. It is a very terrible engine problem. DO NOT BUY THIS TRUCK or you will end up like me. Very disappointed and stuck. If I sell now, I will be out thousands of dollars. I am totally sad and mad about this whole experience. If you are reading this, please talk to recent truck buyers - they will tell you the same thing. DO NOT BUY A CHEVY SILVERADO!
Bought a 2011 Silverado, 5.3L engine with rear wheel drive. In April of 2017 engine died a slow death, loud knocking and rough idle. $1950 later, had to replace all the lifters on the left side of the motor. Oil manifold failed. Corporate would not help. Out of warranty. Had problem with such within 300 miles when I first bought it. Some time ago I owned a GMC Safari and the engine 'ate' the oil. No one could explain why but I have since read about this happening to many others. Had to replace engine with rebuilt. So, no more GM products for me. I have owned 7 GM autos.
Now this is how dumb the folks answering the phone are... I was just about to trade the Silverado in for a Colorado. That would be #8. Answer: "you are out of warranty". Duh, that is why I am calling. The truck had all of 73K on it and was one year past warranty. I only wanted half the cost. No go. So no go for GM. Could have saved a loyal customer and got their money back. Dumb... Now where is that handout from the Feds?
I have a 2016 Chevrolet Silverado 1500 Crew Cab with 24,000 miles on it. So far I love this truck. No problems whatsoever. But I use it as a truck haul and drive 100 miles plus daily. But no complaints. Gets great mileage for a V8 almost 20mpg average. Just recently installed cold air intake and flowmaster dual exhaust. Woke the truck right up drive like it has the 6.2L in it now. I love it.
I bought 2017 Silverado, after 840 miles starting having 4x4 electrical problem. Took in 1st time and they replaced actuator in transfer case and was told to come and get it. Picked up and turned 4x4 on and it did same noise and code. Heinrich never checked it after, I start SR claim # at GM. Lady at GM said I could get buyout or replacement vehicle, she would call dealer and call me in 24 hrs. She never called and dealer said no way on replacement, GM don't authorize no such thing. Truck was fixed after 2 tries and week later, GM won't take my call, case got closed. Liars and bad service, will never by Chevy again.
2010 Silverado 5.3 - Bought the truck new, no heavy hauling, and it was maintained by Chevy. 66,000 miles the throttle control sensor went out leaving me on the side of the road. One week later the motor locked up. Chevy customer care did not call back within 48 hours as promised, nor did they return a call during that time period. Call the rep again, and was told that "she has a life" and that's why she didn't call. In the shop over a month, no rental car, several different answers why it broke down. First, main bearing seized, then a cracked block. Called again to a Chevy rep, no help and refused to let me speak to a superior. Again was promised a 48 hour call back that didn't happen. Chevy put in what they call a "crate" motor which, according to them, has used, remanufactured and new parts. Drove the truck straight to a Toyota dealer and traded it in. Engine is a lemon and poorly designed. I will never buy another GM product.
Purchased a new 2016 Chevrolet Silverado 1500 LT 4x2. At 6k vehicle completely dies and leaves me on the freeway. Went to lower the window and the window started going up and down by itself. Towed the truck in and was advised that the fuel pump and fuel module went out. After repairs I started to notice a whistling noise and a hesitation or stutter in the truck. Took it in and they could not duplicate the issue. After about 3 time of taking it in, I finally had a tech drive with me and he heard what I was talking about. The entire exhaust system was replaced and the truck ran a bit better and no more whistling noise.
At around 13k backup camera started acting up whistling noise came back and took it in again. To my surprise no issue was found. Truck is at about 15k and still the same issues. Reading online I'm not the only one with this issue. It's dangerous to have the truck or any car hesitating when merging into traffic. It has about a 3 second delay. Feel like I got a lemon.
I own a 2011 Chevy Silverado with the 5.3 L engine. Started having oil consumption problem. 1 quart every 1,200 miles when the truck reached 105,000 miles. At a 113,000 miles, traction control light coming on, very rough idle, loss of power. Engine misfires on cylinder one. Had to have my pistons, rings, plugs, gaskets replaced. All due the A.F.M. system. Cost over $5,000.00 to fix. Chevy Corporate not any help. Waited for a call from a supervisor, and nothing. Sent several emails, etc. G.M. Corporate denied knowing of this issue in their vehicles. However they have a lawsuit over this in another state. I would not purchase anything else from G.M. even if I loved their vehicles, the treatment I have got from the Customer Service Center is enough to turn me against G.M. forever. I will always try and prevent anyone from spending their hard-earned money on G.M. products.
Last year I purchased a 2014 Silverado 1500 4x4. It had $20,000. I bought it from Rancho Santa Margarita Ford and purchased their bumper to bumper 100,000 mile warranty. I should have known there was a problem from my first oil change. Just before 5000 miles my low oil light came on. I took it to Chevy and they stated that since it did not burn 1qt per 1000 miles they consider that normal. I couldn't believe it. If I wanted a car that consumed oil I would have bought something a lot cheaper and older. I wanted something that would be reliable for the next couple years.
Fast forward to 52,000 miles, still have the oil problem and now my fuel injectors are going bad. WTF. I would consider this an almost new truck. After some research it appears that it has happen to a lot of people ranging in mileage from 500 miles on up. Chevy says since it is not a recall issue and it is out of warranty. I am stuck. Then I remember my bumper to bumper warranty with Prestige. So I try to make a claim. But because the injectors are clogged it is not covered.
Seriously. It is a documented problem of a poor design. Their response is I should have changed the fuel filter or maybe I got bad gas. Seriously? It is not like I live in a third world country. I live in southern California. Chevy corporate was no help as well. They took my info in case something comes up in the future. This will be the last Chevy product I buy and since RSM Ford and their expensive warranty are no help I will not be supporting them in the future. Buyer beware!
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