Chevrolet Silverado Reviews

I purchased a new 2024 Silverado RST Electric Pickup truck for its safety features and super cruise. The system has failed over 14 times while driving and has been in the dealer shop over five times by my records. They haven’t documented the additional visits because I raised the issue of the vehicle being a lemon, and multiple service repairs would justify the lemon status of the Silverado E RST Pickup truck. Each time they tell me different problems, they updated the firmware, rebooted the systems twice, and they tell me that the communication board has failed which affects the self-driving (super cruise) and all the other safety functions i.e. breaking, collision, etc. After having the car for a week, the Silverado RST almost drove me into a bridge wall at 60 miles per hour.

Purchased new 2023 Chevrolet Silverado 1500 Trail Boss with the 3.0 diesel. It has been sitting in the shop waiting for a part since August. I was just made aware that it will be another 2 months before they get the part. 6 months-1/2 a year of me paying on the truck to have it sitting at O’Reilly Chevrolet. Do not purchase a truck from Chevrolet!

I just recently purchased a 2024 Chevy Silverado 2500. I was extremely excited about my new truck and was quite happy with the dealership. Unfortunately when I went to pick the truck up, I was informed it had a dent in the rear driver side door. I was told they will take care of the dent no charge, but I would need to come back on a Saturday as that's the only day that department works. The issue lies in that I live 1.5 hours away from the dealership and was told they were the only ones that could perform the work.

I am on my second 2500Hd Silverado. I am writing this review because on the very first service at 7600 miles I was told that my tires were excessively wearing. The first truck I had the tires were worn out at 23000 miles and the ones on my 2024 will be lucky to see 12000 miles. I called GM customer service and was told if the truck had less than 12000 miles on it that they should cover the tires under warranty so I took it to the dealer to have them look at it again. After a week they called me back and said that unless the tires were defective they could not replace them. The tires are Goodyear Wranglers so now I'm going to be out 2000 dollars for tires because GM must have used covid leftover tires. DO NOT BUY A 2500 WITH THE GOODYEAR TIRES. Looks like my next one will be a f250.

Don't buy a Chevy. I have a truck that is 2 years old and 70 thousand miles old, and I have a catalyst problem already. Not only that, but they have issues with the radio—many problems. You a favor and don't buy a Chevy. They are not the same substantial trucks anymore. They use so much electrical stuff. They make trucks with a bunch of problems.

I was driving to work and my check engine light came on and said reduced engine power! Come to find out a lifter broke! Then the camshaft and rockers broke! Since 60600 miles they said warranty was out! 2900 bucks later back on the road! They informed me that they have been having problems with the lifter! But they couldn’t help me out! The truck is two years old. First time I bought a Chevy! Should have stayed with Ford. I will never buy another General Motors vehicle again!

I just sold my 2024 Chevrolet Silverado 1500 LTZ after 8 months, my honest opinion is I am very disappointed, why because of the ride quality, not a pure V8 engine, too much highway noise coming in cabin, and had it in the shop 4 times for software problems, I really hated the, DFM. My second disappointment was the dealership I went to, be very careful and choose your dealership wisely. I will never buy another silverado until they start building real quality trucks. The money I wasted on this truck taught me a valuable lesson, don't settle for less demand quality or don't buy it.

We Have a 2016 Chevrolet Silverado with 64,000 miles. No warranty. My husband does not drive a lot, he’s disabled and on social security. The radio went black, I called the Chevrolet customer service and explained to a lady name Amy. She said take to a dealership and find out what is wrong and the price to fix and call her back and she would help us. We did this, and we need a New HDMI MODULE NEEDED WITH PROGRAMMING, about 1,400.00

Buyer Beware - Worst new vehicle experience of my lifetime -Hare Chevrolet sold me a new 2023 Silverado in January of 2023. It soon became clear the infotainment system did not function properly as all sound, regardless of source, cuts out intermittently. This was a known issue at the time (as I found out later), yet I was not provided with that information and therefore unable to make an informed decision regarding the purchase. After filing a case with Chevrolet, I was eventually told that the issue was software related, that a "fix" would be written by Q3 or Q4 of 2023, and that there was nothing Chevrolet was going to do about it.

I’m more annoyed by my Silverado than the past 3 Ram trucks I’ve owned. Can’t believe they don’t have a simple fix for the radio ALWAYS defaulting to SiriusXM. Congrats GM. You lost me over stupid intentional engineering to steer membership to services I don’t want. I will gladly pay more for any truck that is not a DAILY annoyance!

On Easter Sunday March 31, 2024, my girlfriend walked outside to the 2022 Chevy Silverado LT truck and noticed the window was hit. So she ran inside and said to me that we can’t go to church because of the truck window was hit. So I came out and opened my truck door and seen the truck had an electric fire. Keep in mind the truck was turned off from 9 pm sat night until I came out Sunday morning at 7:44 am. Chevy has not called me back as I called the complaint line. Everyone told me to call them and tell them someone needs to look at the fire. The pictures are attached. If anyone has concerns or comments. Email me at **.

In 2021 Bought a new Silverado 1500 RST, Great looking truck and that's where it ends. 2023 One of the Cylinders goes (#4) - vehicle at 60000 miles. One month I was without a truck as GM did not have the parts. 8 months later now 80000 miles, transmission gone, and according to the dealer transmissions are on backorder with GM. That is 2 major engine issues with what I would say is a pretty new truck. Read online and I believe the Silverados have transmission issues, which they don't tell you about. I have owned Ford F-150, Toyota Tundra's and never had any engine issues. Stay away from Chevy

Called Chevrolet customer service because my window would not move up or down properly. The truck has less than 30,000 miles, customer service said that it was just out of warranty but Chevy would probably prorate the repair. I took the truck to Lawerence Chevrolet in Mechanicsburg Pa and they charge over $200 to look at the window and said they would work with chevy to help pay the repair. Neither chevy or Lawrence never contacted me back with repair answer. I took my truck to a repair shop and they said it was a manufacturing flaw in the window construction. First time I purchased a Chevy and they produce inferior products and do not stand behind their vehicles. Lawrence Chevrolet is also a sub-par dealership.

I purchased a new 2022 Silverado Crew cab 4x4 in June of 22 a $60,000 truck & was told there were 3 chips that were not installed due to shortage & they would be dealer installed as soon as they were available but they would give me $50.00 off each option just for my wait leading me & the dealer that they would follow shortly. After calling & complaining 1 year later they finally produced 2 of the chips & here I am 16 months later & still no third chip. All along GM has my money that I paid for those options minus the $50 they gave me (BIG DEAL). Since then they built thousands of trucks with all the chips in them. VERY POOR business GM. I have been buying new 4x4 trucks since I was 18 years old, now 63 & new GM vans for my business & after this it is very possible that this will be the last....

Chevy trucks have went from very dependable to guaranteed breakdowns. I bought new Chevy trucks in 2011, 2 in 2013 and again in 2016. My 2013 2500 Silverado fell apart at 100,000 miles. Transmission, manifold bolts, radio and cab leaking water. I traded the 2011 at 30,000 and the 2013 1500 Transmission failed at 65,000 miles. 2016 1500 Silverado Transmission failed at 74,000 miles along with radio and other electronics. They make record profits because they build junk to sell consumers. All the transmission shops I talked with said everyone should file class action lawsuits against CHEVROLET.

Purchased a brand new 2022 Chevrolet Silverado on April 4th 2023 that is equipped with a 13.4 in display screen that's associated with Google. After the 1 month trail of On Star, various items that were supposed to be included in the $60,000 plus cost of the vehicle stopped working. For example, the navigation would only work with my Iphone connected,and, the "hands free" phone system would not work without a data plan which was offered through On Star and ATT. After I broke down and purchased an ATT data plan, I discovered that you could only download APPS through Google Play which does not have many apps. In my opinion, this constitutes Collusion by forcing you to buy s data plan through a company that GM owns and then restricting the use of it by requiring you to download apps only through Google. General Motors should be ashamed for pairing up with Google or anyone else. Never buy GM products!!

My purchase has come with much regret, and nothing but wishing I could take it back and get my old truck back. First the bed was crooked and it took my dealer 7 months of being on chevy to get it fixed. Then there's the options to be retrofitted at a later date, those do not happen timely... And you'll see new vehicles popping up on the lot with the very parts you're waiting for in them. When you inquire you'll be informed about the "two tier" system, that they will tell you not to worry and they understand. All while the items you're waiting for and have already paid for are being installed in and sold in newer vehicles on the lot.

I will never buy another Chevrolet car EVER! We bought a new Chevrolet Silverado, 4 months after something went wrong with the computer in the car, the dealership couldn’t find the piece needed, no calls, no reaching out to us to inform us about the car unless we call them over and over, manager was bad, technician was worse. We were without car for two weeks and they didn’t even pay for the rental. I will make sure that every time Someone ask me for Chevrolet I’ll make them run away from them. The only person that was good was the guy that sold the car to us, other than that they are horrible. A new car and already with problems and they didn’t do nothing to help the customer.

I have been a loyal GM customer for years and even worked for them a while. I bought a 2016 Silverado and within the past couple years, I had a water leak from the antenna and the brake light. Good Chevrolet in Renton WA replaced them, but I had to remove the whole interior and carpet to put new carpet pad in it because it reeked of mold and mildew, I had to buy the pad and cut it out to fit as well. I called General Motors headquarters and they never reached back out to me after I talked to someone.

While GM Chevrolet will fix the recall defect free once parts are available, I discovered GM WILL NOT let you know when parts are available NOR provide you with a loaner vehicle. I got notified via letter in August 2021 telling me parts were currently not available, but when they were, my dealer would replace the parts at no charge to me. I was told that when parts are available, I would get another letter asking me to take my vehicle to my dealer for service.

My 2019 Silverado truck stop working out the blues. It is the fuel module, is being 5 week and they still don't know when the part will be available. They didn't not provide me with a loaner and they do rental reimbursement but I have to pay it initially. And I need the truck, this should not happen to anyone in a new truck!

Jun 2020, I purchased a brand new (6 miles) 2020 Chevy Silverado 1500 LT Crew Cab. All was well until suddenly the transmission took a nose dive. And after 3 weeks in service, a new transmission needed to be put in. A brand new truck, with 8,000 miles and less than a year old, already having transmission issues... This does not make sense. I'm having a hard time wrapping my mind around this. I just picked up the truck today, and I can already feel sharp jerking when I am coming to a stop, plus it's not accelerating well unless I push down hard on the gas. I don't feel the real issue has been taken care of, my experience has gone from good to worse over a year span.

Bought used 2014 z-71 in 2018 with 30,000 miles. Has been 3 years and been to dealer 3 times for ac, over 1,000$ each time. Replaced transfer case/3,000$. And now StabiliTrak alarm for 3rd time. They need recalls on these trucks that have all these problems. Not able to trade in right now because of finances.

shame on Chevrolet. Brake lines on my truck failed multiple times over several years. The whole system has finally been replaced. I cannot believe there are not more people stepping forward about this subject.

Forty Years had Chevrolet vehicles but will now recommend and purchase different. Dealership was Al Serra Chevrolet but last year now Mike Maroone. Very very poor communication and customer service when car being repaired. I had just purchase a new 2020 Z71 Silverado in January. Day 1 picking up truck (broken center arm) rest console took multiple trips to dealership. Next week 2nd, 3rd, and 4th trip back to dealership to have my tint package and Weathertech mats installed. Wrong rear floor mat ordered and waited another week. They called. Told me mat was in.

I currently own a 2018 Chevy Silverado with 15k miles. I noticed at about 12k miles that the tire tread starting coming apart. I do not ride off road or on dirt roads of any kind. I went to my local Chevy dealer and got a little run around there. I reached out to Chevy customer affairs department. I spoke with Destiny who was very robotic and short. After a week of back and forth I was told that my tires would not be a covered item. I do not understand how my Goodyear Wrangler tires coming apart at 12k miles are not covered. I also do not recommend dealing with Chevy customer affairs.

Horrible experience with a Duramax 2500. Kept going into limp mode. Never buy one. I wasted 20k on this junk truck. It stranded me in Nebraska so I left it. 130k miles. 50k truck. Disgraceful for Chevy.

I bought my truck in 2017. It is a 2015 Slate gray LTZ. Looked over it thoroughly before buying it. It had a couple of dings in the hood but that's it. About a year ago the paint on both rear doors in the same spots started to bubble. I'm sure this is due to contamination on the primer before the outer layer of paint was applied. I called customer service to have them take a look at it. The guy said it was out of warranty. The undercoat was contaminated before painting. What does mileage have to do with a crappy paint job. I'm the second owner, (not the point). Nevertheless they will not take care of their screw up. The customer service agent was a jerk. Nothing I can do due to the mileage says the rep. It would seem like a company should stand behind their product no matter the mileage if it was a screw up on their part. ** Chevrolet your painting department sucks, as well as the customer service department.

I purchased a brand new 2019 Chevy Silverado High Country from Champion Chevrolet (Reno, NV) in October 2019. After two months, the ABS brakes malfunctioned four times in four weeks. Despite keeping impeccable service records, notes and diagnostic reports as well as Nevada's Attorney General (Consumer Protection Department) hearing my case and interceding on my behalf, General Motors and Champion Chevrolet continue to drag their feet. I understand not every vehicle can be perfect; however, my concerns aren't for a faulty headlight or leaking radiator, but rather the most important safety system in a vehicle. So as General Motors continues to "work through their red tape" I will continue to drive through two school zones on a daily basis praying my truck will stop.

2017 Silverado 1500. The wiring that leads to the fuel pump corroded causing the vehicle to fail as I was driving down a busy road. This occurred on January 30, 2020. The vehicle was purchased on January 20, 2017 and had less than 33,000 miles. Dealership calls and says it is not covered under any warranty provided by GM and offers no help in appealing. 10 days outside of the bumper to bumper they say. I call a 1-800 number provided to start the appeal process. Eventually the dealer gets back to me and says, "You get $367 but the cost of repairs was $475."

We purchased a new 2020 Chevrolet Silverado 3500 HD. We took delivery on November 27, 2019. This truck was ordered with navigation, we paid for navigation. Well apparently Chevy did not include the chip. This is the story from the dealer. We have called Chevrolet and the dealership countless times. Asking for the navigation chip to be installed. Well to date we have no navigation system. My husband buys a new Chevy truck every year. He is an endless customer to Chevrolet. Maybe it is time to reconsider.

2017 Chevrolet Silverado LT. It offers two potent V8 engines, has excellent towing capacity, and features an upscale cabin with user-friendly technology, it has exceptional gas mileage. It's roomy, it also has a 18 inch wheel package or a 20 inch wheel package.

I bought the 2018 Silverado 1500 LT brand new with 8 miles on it. Soon after I took delivery, I noticed a substantial vibration which came through the steering wheel and seats when exceeding 60 mph. I thought that it might have been a wheel balance issue so I took it in for service around 3,000 miles. The dealer performed a road-force-balance on the wheels and claimed all was fixed. I drove for another 3,000 miles, few of them on the freeway, but still noticed the same vibration at speeds over 60 mph. I took it back to the dealer and told them that there was something else wrong...don't road-force-balance the wheels. They did the same balance as before with no change.

I've owned 3 Silverado's now, been driving one every day since 2011. My 2012 motor blew up at 76k, left me stranded 3 times for bad plugs and bad valve cover. 2017, bad shutter from day 1, never fixed the problem, dealership had it for over 60 days and didn't even touch it. Finally got rid of it and bought a 2020 High Country with the 6.2l 3 weeks ago and with only 1200 miles on it, it has a very rough idle, RPMs jump up and down, now a ticking lifter sound appeared. Truck shudders too. Won't be long before this motor blows up too. Not to mention the paint is so weak that there are dozens of chips all over it and clear coat factory blemishes when it had 14 miles on it. Unreal! Last GM product I'll ever buy.

I love my Chevy Silverado Pick up truck. It is 20 years old and kicking just like it did when I bought it new. It seats 5 people comfortably. I can haul anything I want. A few things are going wrong i.e. the wear and tear of the seats, lights going out on the dash but other than that - keeping the engine in good shape, the oil being changed regularly, this bad boy is driving just as great as the day I bought it!

I have a 96 Silverado. I have owned all of mine since new. I would like a new truck to get better fuel efficiency, but they have become too expensive & complicated. We need to return to the days of SIMPLE, HIGH QUALITY. We need simple high quality, not a lot of bells & whistles & gizmos, just simple extremely high quality & fuel efficiency. Otherwise, I love my 96. It has been generally trouble free for all these years. It is nice, it is simple, & I think the quality is there.

I purchased a brand new Chevy 2500 truck from Halls Chevrolet on 9/21. The truck had 47 miles on it at the time of purchase. I detailed the truck on 9/22 and noticed the rust on the undercarriage of the truck. I sent pictures to the dealership on 9/23 of the rust. They agreed it was excessive rust. I went back on 9/28 to exchange the truck with one of 2 they had available according to the general manager. When I got there they did not have any white trucks available after telling me that they did. They had a black truck that they said I could exchange with my white truck.

I bought my son a new 2019 Silverado. We have had nothing but problems. This latest repair the truck has been going on 2 month and still not fixed. The dealership blames GM. GM senior advisor won’t return my calls.

Paid over $52k for brand new Silverado 1500 (2017 purchased in October 2016). Within 2 years I started getting "reduced engine power" warning that lead to flashing check engine light. Dealer quoted over $1800 to replace all fuel injectors. Said they were misfiring and didn't know why. They said to contact GM and see if they would help cover the repairs. They said go back to the dealer and ask for "customer experience expert" and ask for a new quote (a lower quote). They checked again and said I actually only need 2 injectors replaced but it was still over $1100.