Ford Fusion Reviews

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About Ford Fusion

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The Ford Fusion was first introduced in 2006 and can last more than 15 years when well-maintained. Read more Ford reviews to learn about other models.


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Ford Fusion Reviews

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    PriceStaff

    Reviewed Jan. 6, 2026

    Do not purchase a ford fusion. Recently after purchasing a used ford fusion from a ford dealership the engine started to rattle. I could not get into contact with the dealership because they would not answer in the service department even after multiple transfers. The mechanic shop made me aware about a lawsuit that my vin is showing up on for this issue. Spoke with ford and dealership but they will not help with cost or anything regarding the issue. I've had the vehicle for 5 months... Why is ford allowed to sell new or used vehicles with known fault issues?

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    CoverageMaintenanceStaff

    Reviewed Aug. 25, 2025

    Hello, I purchased a 2013 Ford Fusion with 80 thousand miles on it for my 16-year-old daughter. By 136k the transmission is blown, and Ford is refusing to help replace it. So please run from these cars. After an extensive search on these cars and transmissions it is a problem in lots of them. Also to replace the transmission is 8k and to rebuild it is 6,300 so yeah don't buy these junkers! We are going to switch to Toyota since they seem to be built better than American made. That's a dang shame!!

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      Reviewed Nov. 20, 2023

      The car has a loud noisy sound as if you are crossing a bump in the road or on a flat tire. The most important issue is the jerking when driving the car. Is there a problem with the transmission functionality performance. This problem has started out small but now it's really recognizable every time you drive the car. The car is a 2017 or 2018 model Ford Fusion SE. Has about 147,000 miles. I owe about $1800 on it before this car is paid off. The car is actually my wife's. I want to have it serviced but I need to know if there is a manufactured warranty on it before moving forward.

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      MaintenanceStaff

      Reviewed Aug. 15, 2023

      Our 2010 Ford Fusion is garbage. $3000.00 to partially repair rusted out sub frame and steering components. $2000.00 for the replacement of rusted out gas tank. $750.00 to replace corroded radiator and transmission coolant lines - (twice). Disputed recall for faulty brake ABS failure - $750.00. Transmission oil and reflash needed often. Broken power drivers seat. Entire body of car rusted out to dangerous levels. The only good thing is the Mazda engine. I'd try to get help from Ford but it is a fools errand. They don't care about their garbage products. They will turn their backs and deny. This is my fourth Ford, stupid me. I'll never buy another Ford disaster.

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      CoverageMaintenance

      Reviewed Sept. 1, 2021

      I have a 2010 Ford Fusion 2.5 L SE and has been a good car as far as the engine and gas mileage but the Electronic Power Steering Module goes out every year. Just replaced the 3rd one this year. Was recalled on the 2011 but Ford will not honor for the 2010. There is a video that you must see about how this was a poor design and not something that just goes out. Plus this is very dangerous. Last Ford for me.

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      CoverageMaintenance

      Reviewed July 15, 2021

      I took my 2017 Ford Fusion to the dealership to find out what was wrong. The car has 48,000 miles and this is what they said "So we have verified a torq converter shudder and valves in the valve body are sticking…. Ford will want the transmission torn down to verify internal part failures…. More than likely transmission will need to be overhauled. As far as the oil leak it appears the front timing cover gasket is leaking, just got the vehicle over to my engine depot and they have identified 2 more leaks." I contacted Ford to buy the car back and was denied because the car has more than 24,000 miles on it. With these problems it is only going to get worse. They have no regard for the safety of the consumer and take no responsibility for the manufacturer defects. I will never purchase from Ford ever again.

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      Customer ServiceCoverageTechMaintenanceStaff

      Reviewed Sept. 24, 2020

      I bought a 2016 Ford Fusion from ford about 2 years ago. One day I was driving on the highway and my car started shaking and engine light turned on. Pulled into the nearly parking spot and had it towed. The tech drove my car down the road, it was shaking, smell of fuel out of the exhaust, hesitation and lack of power. Also check engine light was blinking. He replaced the spark plugs, and cleaned the injectors, but was advised to replace engine. Got a second opinion, they advised me that ford has acknowledged the problem but is advising to replace engine. I called ford, and their customer service team advised there are no programs my car would fall into because my car is TWO THOUSAND MILES OVER WARRANTY. Ford refuses to help and now I’m out of a car I still owe $14,000 on. Engine replacement with labor is $7,000. I could NOT recommend buying a Ford anything.

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      Maintenance

      Reviewed July 24, 2020

      Our 2013 Ford Fusion hybrid titanium has 233,000 miles and is still going strong. We are looking to buy a 2020 and pass the 2013 to our daughter. We have never had a problem with this car and I’ve only had to do the normal maintenance and replace tires.

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      PriceMaintenance

      Reviewed July 16, 2020

      I've had a 2013 Lincoln Mkz base with high mileage and decided to trade up to a 2019 Ford Fusion titanium. Glad I did. Got all the bells and whistles I wanted without breaking the bank. Android auto simplified using navigation/sirius tremendously by using Google voice commands, which I am used to. AC is real cold, leather seats are very comfortable on long rides, radio blasts and adaptive cruise control practically makes the car drive itself. Also since I owned Ford products, I do not need to spend on costly/frequent repairs. These cars rock and am glad I bought one this year.

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      Reviewed Jan. 13, 2020

      The Ford Fusion is a very easy driving car. It works wear in the snow especially when it's bad weather outside. I would recommend anyone to purchase a Ford fusion SE or a Titanium or Hydride. It is a force to be reckoned with.

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      Ford Fusion Company Information

      Company Name:
      Ford Fusion
      Website:
      www.ford.com