Ford F-150ConsumerAffairs Unaccredited Brand
2011 Ford F-150 3.5 EcoBoost at 40000 the rear axle went. Imlay City Ford repaired it under warranty. I didn't make it out of their lot and the check engine light came on. Took it back 2 weeks before warranty was up and it scanned a timing issue. Went back on last day of warranty and they had it 2 days and gave it back and said they found nothing wrong. At 54000 the timing chain went and bent valves. I had it towed to Imlay City Ford and they said $10,000 for a new engine.
I complained to Ford and the dealer said Ford kicked in and it would be 5,640. The shop in my town quoted me 5,800. I have complained 4 times to Ford that I can't put 5,640 into a truck that has 54k on it. They don't customer care!!! Dealer tried to sell me a new one. Funny funny. Most of the bells and whistles on it only work when they want to. Drivetrain noises still happening that have to be dealt with after new engine. So when you buy a new Ford be sure to start saving money for when the warranty is up you have 5 or 10k for such repairs.
I bought a new 2018 Ford F150 3.5 Ecoboost from Camelback Ford in Phoenix Arizona. I took it back less than a week owning it. It was idling rough but my salesman said it was normal. A week and a half after this the truck started running bad on the freeway and I had it towed to the dealership. They found that it melted a spark plug, a couple valves and lost compression in a cylinder. It had 1400 miles. I spoke with the dealer and Ford Motors to get out of the truck or to get a new truck and my final answer today from Ford was "you bought it"!!!
They fixed the truck and since I got it back less than a week ago it has stalled on me twice. The dealership said that since no engine codes were seen they are unable to give me a rental and to just drive the truck. I spoke with Ford and they are not willing to look any further into the truck until it actually breaks. I really think that I'm dealing with a safety issue and hope that if this happens again it doesn't cause an accident. I am very displeased with Ford and the dealership. They are so fast to take your money yet don't care about you as a customer when it comes to supposed Ford reliability. I was sooo excited to buy this truck. I will never give Ford my business again!!!
I've been a loyal Ford owner all my life, until now. I have an F150 with 25,000 miles. I had an oil leak to be repaired, I had an appointment on 01/10/2018, I didn't get the pickup back until 01/17, during which time I was responsible for a rental car. Is this acceptable? I think not! Then, I was on my way to a class in San Antonio on 01/25 about 07:45 on I10 (rush hour traffic), when the steering system warning flashed on the dash I herded the pickup off the interstate, the school was right at the exit so I stopped there. I called the dealership where I'd gotten the oil leak repaired, they gave me the numbers for a tow and Enterprise for a rental.
At noon I got in the truck and it worked fine, so at 4:30 I got in and headed home. About three quarters of the way home the warning flashed again. At 4:50 I called for a rental and a tow truck, I was assured that both were on their way. At 8:30 the tow truck finally showed up (Enterprise never did come, even though, through their admission have a contract with Ford). I rode with the tow truck driver to the dealer to see if I could rent or have the loan of a vehicle until the next day. I was treated as if was a vagrant not worth their time. The steering was repaired, but how far can I trust the vehicle? More importantly would this kind of treatment be alright if it was the CEO's father?? Probably not huh. Step up to the plate Ford!! Is this how you treat customers? Toyota is looking better all the time.
While driving this past Tuesday, I smelled and saw smoke coming from my vents. The dash lights all lit up. I pulled over to look under the hood but when I went for the latch, I saw flames. I stepped back and fire engulfed the front of the vehicle, then burned to the ground. This is a 2016 still under factory warranty. When I called Ford to report what happened, they had nothing to contribute as to why this happened. This vehicle was well cared for, oil changes every 3,000 - maintained. I'm looking for answers - why this happened and what, if anything, Ford will do. Yes, my insurance will pay my loan off, but at the end of the day, I pay higher premiums. Ford should be held accountable.
I have over 36,000 miles with a XLT with the 2.7 EcoBoost. This truck has been flawless!!! Love everything about the truck. I think I'll get the 3.0 power stroke next go around. I love that they switched to aluminum. Thank you Ford for building such a good truck! It's a 2016.
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I’ve had Fords for as long as I can remember. Never had any problems with any of them. I put 300k miles on 1997 Taurus. I bought a leftover 2015 F-150 with the 5.0 and 4wd. Talk about junk! The doors drive me insane. It’s a Supercab and if I knew how much money I would have been spending every time they are out of alignment I would have bought a Supercrew. Brake lines needed to be replaced in the rear at 38k miles. Same mileage front caliper had to be replaced. Now I’m having a front end noise at 67k miles. Going to the shop tomorrow. My mom backed into me with her CRV and did no damage to her car but $1139 worth of damage to the F-150. I absolutely hate this truck. The seats are so uncomfortable. The windows are super slow going down and up. SYNC sucks, plain and simple. As soon as Toyota offers 0% financing this truck will be gone. I will never buy another Ford.
I have owned 6 Ford F-150 trucks. The trucks are well built with dependability and appearance in mind when designing. Excellent service at Pompano Ford Quick Lube. Very professional and honest accurate quotes.
Right at a year ago my wife and I purchased a 2010 Ford F150 XLT from Vic Bailey Ford in Spartanburg SC at a cost of $23,000. Less than a month later the rear end and transmission had to be rebuilt at a cost of $5100. Two months later the rear end went out again more money. Four months later rear end out a 3rd time. Now the transmission is going out again. Repairs costing so much I can't afford to pay the $480 a month payment. It's sad. I have been a Ford tough customer all my life but will never buy another and will tell everyone I talk to in daily life not to ever get one. Ford needs to step up and do something about this situation.
A single clunk occurs after slowing down and then accelerating. This happens all the time at intersections where you come to almost a complete stop then press the gas pedal to accelerate. Just as you let off the brake and tap the gas pedal, a single clunk sound is felt and heard. I have had the Ford F-150 to the Ford garage several times and they dismiss it as a normal characteristic of the Ford transmission. I have driven trucks all my life, including Fords, and have never felt this kind of slack in the drive-train, and then to have it called normal.
I rated my 1998 Ford Trucks F-150, it has less than 100,000 mi and runs very well, quite. Ford now charges cars, trucks and your payment is MORE than your rent or mort! I really think they are going to price themselves right out the door, people cannot afford cars that run almost $50,000 for a Ford or a Chevy unless you buy the cheapest model. You also will note on Ford F-150's 2006 - present, they have massive problems, Ford will not repair unless it is a recall some say but do your homework and read reviews of several year models before you buy.
I also have a 2014 F150 4 x 4 XLT. 40,000 miles. My booster pump failed coming down the mountains with my family. Scary crap. There was a noise coming from the brake pedal that I had brought in the day before I went camping too. Ford found nothing. Then I had issues with coverage for my warranty when one Ford dealership didn’t replace a pin during the repair that required me to bring it to a local Ford dealership a couple days later because of a message on my dash. They squabbled over who was going to pick up the $600 bill. I surely didn’t, but they want me to. I became the mediator of the two dealerships. How ridiculous is that? They called this customer service?
I bought my 2007 F150 Lariat used at a Ford dealership (extremely rude people). It had 93000 mi on it, ran great for about 9 months maybe? Then the engine light came on bad intake manifold runner, then the famous ticking noise started. Very long story short I've replaced lifters, cam phasers VCT solenoids multiple times, alternator idle air control valve, rear pinion seal twice! Radio, window switches (still won't work!). Lower control arms, a/c compressor, steering rack, paint on both bumpers, rear axle is tweaked, more alignments than I can count, transmission overheated, wiring to the rear subwoofer is faulty, intake manifold runner again! Tension pulley, radiator, it's leaking power steering fluid and it's out of alignment again. I did the math. I've paid for this POS twice over just in repair costs. Its has 150000 mi on it now and I can’t sell it fast enough!... Oh and the entire engine when it blew up!!! Never ever ever again!!!
With only 94k miles, my engine threw a rod through the block? Even after a regular maintenance every 4 thousand miles for the last 6 years my engine blew itself up while going up a grade. Ford offered no explanation, just said those things happen. They wanted 10,500+tax to make repairs and only offered 2500.00 towards the repair cost? If I wanted to buy a new truck they offered me an x plan which was 200.00, yes 200.00 more off a new truck than anyone else would get. I have found that there is NO LOYALTY with the dealership or Ford Motor Corporation. Quality, not a chance. Will never buy another Ford product.
I was driving about 70 mph on the freeway when my Ford F150 Truck suddenly lost serious power with a hard misfire & warning lights lighting up on the dash. I Dropped it off Friendly Ford Las Vegas Service Department & they said a cylinder has lost compression for "Unknown Reasons"?? & said it would be $2800 to tear down the engine to see what is happening. I declined & took it to a small repair shop who opened the hood & "By Hand", lifted a "BURNT, MELTED, FRIED & DESTROYED SPARK PLUG" from the #3 cylinder. No threads or bottom of spark plug was left. He said Fords newer modular engines began spitting spark plugs in their 4.6L/5.8L engines in the 1990s.
He put a small wire type camera into the cylinder & it showed extensive piston & cylinder wall damage. "No Tear Down was ever needed. He said to replace the engine with a new engine was about $8500 or for a used low mileage engine, it would be about $2500 to $3000. I swapped it out for a 28k used & traded my last ever Ford in on a Toyota Tundra Crew Cab. My family & I are forever done with all Ford Motor Company vehicles.
I am a 100% Naval Disable Veteran with a power chair and leg braces. My wife and I are going through serious traumatic experience and trying to pick up the pieces after Hurricane Harvey ravished our home in Corpus Christi, Texas. Recently have had several compression shut downs on my 2012 F-150 Lariat as the Wrench signal light comes on. That has caused me to experience frightening serious near misses with other vehicles including commercial 18-wheelers on the highways.
I made it clear to Ford reps in San Antonio Texas that it is a "Death Trap" waiting to happen!!! THE ASS.GM at McCombs Fords West immediately and for 7 hours thereafter made attempts to resolve the matter by selling me a new F-150. And said that any expenses to fix the problem would be on me as for the compression issue and any further issues as the warranty had allegedly expired, when I knew for a fact that it was still active since my truck only has 77656 miles on it and my warranty is good up to 100k miles.
When I informed him that was going to pursue legal action against the warranty company for breach of contract he had a change of heart and apologized for giving me wrong information. Yet still failed to resolve the mechanical issue accordingly, and had me drive away in the "Death Trap". On my way back home to Corpus from San Antonio that night my truck shut down twice so I slept in the truck leg braces and all at a gas station in Karnes City, Tx... and finally made it home to my wife, dog, and damaged house. Fearful for my wife's and my safety and lives and those of the public I am besides myself to ever operate my truck until Ford honors its contractual agreement and resolve this serious issue accordingly.
F-150 is a great truck. I rated Ford because I have a 1998 one of the last great F-150's out there, not even 100,000 mi and she still runs like new. However, models 99 to present reviews show horrible problems mostly due to mass production ie 2015 to present and poor service. Prices continue to climb, paying more for a vehicle than your mortgage is pretty stupid. I look for Ford to price itself right out the door, price for transportation today is going to affect all manufactures in the very near future, sad to say.
The front driver seat broke and dropped 8 inches in an instant! There's a small bolt that attaches the rod that makes it tilt forward and tilt back that came out. My wife wasn't driving thank God, because she couldn't see over the dash. Eyes were level with Speedo and Tach and would have CRASHED if she were driving, but it broke as soon as she started adjusting the seat position! The seat when operating correctly could not go as low as it did when it broke! Someone is going to get hurt. I repaired the seat myself. I just had to bolt it back together and put a tack weld on the back side where the bolt attaches. The bolt was so small all it has is 4 threads that measured about 4mm long. VERY DANGEROUS!!!
I LOVE MY TRUCK!!! It currently has 385,787 miles on its original engine. The only problem that I have with Big Red (truck) is that the window motors keep going out. I won't give it up until it falls apart. I LOVE MY 2005 FORD F150.
This is our 4th New Ford F150 and everyone has been excellent from performance to looks. They have great safety features and are always reliable. If there is a warranty issue (rare like one total on all the pickups) they are quick to fix and do it right. We love our Fords. We also have a Taurus which is just as good!
Owning a Ford truck FI50 has been a very bad experience. I have had to replace three transmissions since I owned it. It is currently leaking 2 1/2 gallons of oil a day and I have received no advice or help from them. This truck has been nothing but trouble for my company.
In December I purchased a 2016 F 150 2.7 EcoBoost, I had traded a 2014 F 150 that was a good truck, just didn't have all that I wanted. At 10,000 my nightmare begin. The truck would cut off at stop signs and red lights which it's designed to do, however, when I let off the brake it wouldn't start back up. I had to physically start it. I took a picture of the display to show dealer. This wasn't the only problem then it started making a rattling noise on a cold crank. Of course the dealer was awe struck and didn't have a clue. (big lie) The dealer talked in riddles. Anyway after 2 days shy of three weeks they tell me Ford wants to install new headers. New headers on a new vehicle. Ridiculous, should be new engine. Still fighting with them.
After much research I find this problem is everywhere a 2.7 iceboats engine is. Others actually blew head gaskets and had horrible oil related problems from smoke to loosing tons of oil. Ford is highly aware of this problem and they should own it upfront and make their loyal customers whole. I still have lots of warranty left, but what about those who don't. It's unfair to stick a person with a factory defect. people depend on these trucks and livelihoods are at stake. A message to other Ford owners, please include your engine type so others can help you identify your problem.
I have owned many Ford cars and trucks over the years, right now is a 2013 Focus se, transmission issues big time. I put 30,000 miles on this car, trade in value 6,000, driving it off the lot 23,700. I have always wanted to buy American but this is just too much. I had a 1981 Ford f-150 that got 20 miles per gallon 36 years later, no improvements. With all their knowledge they can't improve MPG in 37 years?
F150 5.4 Triton engine blew spark plugs, ate coil packs and devoured fuel injectors. I will NEVER own another POS Ford. From now on it's Chevrolet trucks for me. The worst part - FORD NEVER LISTENS TO THE ONES WHO SUPPORT THEIR COMPANY AND THEIR DEALERS ARE JUST PLAIN RUDE. Solution to the problem - never buy a Ford.
I was driving my 2016 Ford F-150 with 5500 miles on it up a hill and going about 70 MPH and the motor shut off then restarted by itself. This has happened 3 times in a week so I took it to the dealer and they ran a ton of tests and determined that the truck needed a new engine. Ford tells me they have never heard of this issue before. Talk about dangerous!!! Thankfully there wasn't a vehicle behind us or this would have been a completely different story. Hopefully this fixes the problem but I will have a very hard time trusting this truck after this. I will say that Ford and the dealership have been great so far and it is the first big issue I have ever had with a Ford truck.
F150 Aluminum Head Spark Plug — I have owned a 99 F150 5.4 liter since 2003. Only problem I have had is the infamous spark plug that blows out of the head. Orielly's Auto Parts and probably others have a fix for this or you can take it to a shop for a fairly inexpensive fix. Cost me 250 to get it fixed and have not had a problem since. I change my oil with Royal Purple Synthetic religiously. Tomorrow I am purchasing a Ford F150 XLT 4x4 with the 5.0. I hope I have as good luck with this one as I did with the other. You take care of your machine and your machine will take care of you.
I purchased brand new 2017 F-150 3 months ago. Went to do my first oil change and found barely any oil in engine. Brought to Capital Ford Service Dept. in Raleigh, NC and was told oil pan was never installed properly at factory and had been leaking. They replaced oil pan and all was good. I have been driving the truck for 2 weeks since service was done and I have been smelling oil burning ever since. I assumed it was residual from the service work.
I went to check oil 3 days ago and found the mechanic never reinstalled the oil dipstick. It was laying on my engine. For the last 2 weeks there has been oil blowing out of the dipstick tube all over my engine!!! My $45,000 truck is now contaminated with oil all over it. I called the Service Dept. back and they apologized and told me they would set up a time to clean the engine. My wires and entire engine is coated with oil and will eventually rust from this. At any rate it has been 3 days now and still no call back. I want my truck replaced!!
Trent ** bought a beautiful truck 2012 Ford F-150 silver loaded... to the gills. He's thinking of LONG term with this truck. It had the V-6 Ecoboost 3.5 liter motor. Trent was very proud of his new truck that was his first purchase from a Cross Chrysler in Louisville. Truck had 62,000 miles on it. Anyway, Trent drives off the lot a proud owner. This was in October 2016. Truck seemed solid... and I use the word seemed very lightly. Sunday Trent and Lindsey Nicole ** were driving to our house. Trent called me and said he was sitting on side of the road. Long story short... BLOWED MOTOR. TRUCK now has 68,000 miles on it. Yes that's 6000 miles on the truck since Trent had bought it.
We towed it here and started the dreaded phone calls. Checked on warranty. It's a FORD. The warranty is 5year/100,000 km. Which in the USA, that's 62,000 miles. So we're good on the 5 year, but 6000 miles over Warranty. Here is the part that CHAPS MY ASS. Trent calls several different FORD DEALERSHIPS and they all read the same Queue Card. Sorry, you're 6000 miles over. So Trent calls the Cross Chrysler and talks to manager and manager said if this was a Dodge or Chrysler, they would get him an extension on warranty. So the Manager went to work for Trent, calling every Ford Dealer and manager he knew. To ask for an extension. But he came up empty. He called Trent the next day and told Trent that when the truck is fixed, send bill to him and he will pay $1000.00. My problem is a Chrysler Dealer is helping my son. A Dealer. A Manager. More than Ford Corporation. Pretty sad Ford.
In November 2002, I bought a brand new 2003 F-150 with 17 miles on it. It now has over 276,000 miles and is still going strong. The only repairs beyond the usual replacement of brakes, tires, fluids... was the 4th gear in the tranny and the pinion seal. It's only on its 2nd clutch, has no leaks, starts right up, doesn't burn/use oil, rides smoothly and still gets 18/22 fuel mileage. There's very mild surface rust (I live the Northern part of the country where salting/sanding is common during the winter). The only problem I have had was when the passenger side seat belt locked up when someone would strap it on and wouldn't "let go" until the belt was released. This was at 55,000 miles and Ford said it was out of warranty at 50,000 miles. It'll be $400 to replace that seat belt.
I bought a 2013 F-150 EcoBoost new, and from the start it was riddled with problems. It would go into limp mode often like all of them do, but the worst part was the battery kept going dead randomly, once every few months. Ford made a poor effort to troubleshoot and finally said they couldn't do anything. I traded it at another dealer for a used 2013 F-150, thinking I only had a lemon. This truck was OK for about 6 months, then it started developing squeaks, exhaust manifold leaks, and climate control problems. Then at 62,000 miles, just out of powertrain warranty, the timing chain began making terrible noises upon startup. Called Ford and they said "Too bad." No more Fords for me, my new Tundra is on the way.
I have a 2003 Ford F-150 pickup. The spark plug blew out of the engine while I was driving on the freeway at 70 miles per hour. I had my truck towed to a mechanic garage, and was told this is a common but expensive repair. Upon further review online, I found there to be hundreds of reports of this problem. Ford has done nothing to take care of this serious and dangerous problem. I read if there is to be a recall it would be the largest ever. Ford needs to take care of this.
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