Ford Cars and Trucks Reviews

2022 I have a Ford Explorer Timberline that's had not had any problems. Great reliability but Ford needs to work on customer service. Before I had the Explorer I had a 2008 Escape also no problems. Better than Chevy.

I've owned multiple Ford vehicles since I've been 16 - in my early 40s now. I've never had as many issues as I've had with the one I own now. I bought it in 2020 and it had 53 miles on it. Thank God I got the 100K mile warranty and am still under that, because at about 54K miles, I had to have the transmission replaced, had to have multiple computer updates (at MY expense, even though they were unrelated to how I drive), and am having the worst issue right now to date. I've also owned Pontiacs, a Chevy, and GMC vehicles, and I've never been as disgusted with a car company in my entire life as I am right now with Ford.

I’m extremely disappointed with Ford Motor Company. My Ford Focus transmission failed at only 148,000 miles, which is unacceptable for a modern vehicle. A transmission should last far longer than that, especially from a major manufacturer. What’s even worse is Ford’s refusal to take responsibility for a problem that has been widely reported with these vehicles. Instead of standing behind their product or offering meaningful assistance, they simply left me stuck with the repair bill. After this experience, I completely lost confidence in the brand and decided to move on to Toyota Motor Corporation instead. I expected reliability and accountability from Ford, but unfortunately got neither. This experience has made it clear that I won’t be buying another Ford again.

Don’t buy a Ford. I have a 2020 F150 and had to have the solenoids, values, main head gasket and then finally the whole engine replaced. Now I have to replace the transmission. I still have a payment on it and can’t drive it. I can’t afford the $9300 fix. When you call Ford to help on a vehicle that you paid thousands of dollars for they say too bad, so sad. No help, no accountability for their crap Coyote EcoBoost engine or the crap 10r80 transmission. If you think it won’t happen to you, you’re wrong. I should have known better honestly but during covid they were the first ones to step up and help with respirators. I thought let’s reward them with my purchase. What a horrible decision. This is the thanks I get. Such crap. Don’t do it.

Our 2025 Ford Maverick XLT with factory spray bedliner. Overall, I like the vehicle and the drive, but in the end, I kinda hate owning this one. Between quirky dealership access limitations/rules, and the awful design features on this vehicle, I am biding my time to trade it for a different brand. It is my first Ford and I don't see us buying another. To be fair - I love the hybrid option (but this is my first Ford hybrid and my third hybrid vehicle...I really liked every one of them). I also like the overall design of the Maverick, although it could use a few more inches cab space and storage. I also highly suggest the spray in liner. It is rugged and well made.

I have a 2023 Ford Maverick hybrid. Even though I drive the Maverick hybrid every day Ford says my mileage is not enough to keep the 12v. battery charged and prevent it going in sleep mode. When asked what's recommended. They don't know but they know I don't drive it enough. Check the Maverick forums, there's a problem with a Maverick hybrid and Ford won't admit it.40 year Ford customer, no more.

I have a 2017 Ford Edge. At 90,000 miles, the check engine light comes on when I was on my way to work. Luckily, I work at a Ford Dealership, so getting my vehicle in to get it checked out is no big deal. I will also add, that this Edge has only been dealership serviced and I keep perfect maintenance on it with oil changes, tire rotations, etc. They get my vehicle in to scan it and I get code P0303. The mechanic tells me it's either a coil and plug that needs to be replaced or a whole new engine because the 2.0 Ecoboost engines are prone to coolant intrusion. They have to do a 5 hour pressure test on my engine, comes back there is coolant in the cylinders and the only fix is the redesigned long block engine.

Ford has denied the warranty claim on my Tesla charging adapter based on a number of pictures they requested I send. They first denied my replacement claim stating there was debris in the adapter. I revised both the adapter and pictures and found none of what they claimed. Today, 2/8, I received a second claim from Ford again denying my claim based on wear and tear. There are no breaks or damage on the unit other than some light surface scratches from normal use sliding it into the charging port. They not requested for me to send it in so it can be tested for any component failures. This is total BS.

Recently purchased a 2025 Ford Explorer and went back through my trunk, to my amaze, there was no spare tire nor a jack; however they did leave an air pump. Is that backwards or what. I have purchased used vehicles that had a spare but not this new vehicle. We pay entirely too much money for a vehicles not to have a spare tire even if it is a donut

I would give 0 Stars! I called to customer care today & spoke to Andrew regarding 2023 Ford Bronco we purchased new in August 2023 & it only had 17k miles currently, tires already worn & need replacement! Got poor customer service & Andrew was not professional in any way! I would never buy another Ford again! Their quality is poorest I’ve ever seen here, IDK how they stay in business selling junk cars! Unbelievable!!

I have a 2017 Ford Transit Connect. It only has 42000 miles and it’s junk. The windshield leaks. The passenger sliding door came off track and literally fell off. All the lights have come on the dash in its short life on the road even with regular maintenance and now it’s disabled due to a recall on it with the shift cables failing and Ford won’t tow it to the shop to fix it after I just spent 208$ to have it towed home after being stuck in the snow in Ohio. I’m up here working and it’s -1 degrees outside right now.

Ford should be forced to close the doors. I will never buy another ford product. Having issues that could get you killed on the highway is just ridiculous. Not to mention how horrible NHTSA is for allowing it to happen and not holding them accountable and forcing them to recall the 10r80 that ford and Temu got together on and created. Ford essentially produces rather large and extremely paper weights. Ford does not care one bit about screwing over consumers, they know customers spent a lot of money buying a POS from them and will double that in repairs over the next few years.

I own 3 Fords, but unless they show up and testify about new car prices. I will never buy another. It shows that you aren't very trustworthy unless you show up. Why else hide out from the questions. Shame.

I have to write on here because I've had it with Ford. They are the most dishonest company out there for auto company. They cheat people out of repairs just to get their money because they say something is not under the warranty. My son has just had issues with his second Ford in a row. The first one was a 2018 focus. It had 33,000 mi on it and the engine and transmission went so he got that replaced and later traded it in on a 2019 Ford Escape Titanium top of the line expensive now. He had the engine replaced once before about a year and a half ago and now he has more issues with it.

My daughter’s Ford Edge needed engine replacement at 61,000 miles. Ford honored warranty that expired at 60,000 miles. At 80,000, vehicle needs a new transmission $7,100. What a joke for a single mom and no other vehicle, beware with this vehicle.

On 1/19/2024 I received an email from Ford of a recall for the Exterior A Pillar (NHTSA #24V-031) and was told another recall was on it's way for the Exterior B Pillar Door Trim (NHTSA #25V347 / #25S53). I reached out about the recall back in 2024 and was told there were no parts being sent out yet and they would call me once the parts were in so I could have them changed out. As of September 2025, pieces of my car started falling off while driving down the highway, which is a HUGE safety hazard to not only me, but other cars. Not to mention, if a police officer sees a piece of my car fly off on the highway, I will receive a ticket to have it fixed at the very least.

My truck is currently at dealer with D.E.F. Pump circuit fault. Nothing for me to drive, no cares at all from Ford or the dealer that I have to pay for a rental car due to their crappy product. It will be 3 weeks before they can even look at it. This is unacceptable for a new truck.

I own a 2014 Ford Edge Limited that is driven daily and been on several long distance trip with us. It is now just about on 320,000 miles in it. We have kept up with the maintenance on it with tune ups, oil changes, and keeping the filters clean. It still running and driving the same as did when we bought it. We have only had to do normal wear replacements in it like brakes and the thermostat went out once. Nothing big or major has gone wrong with the SUV. This has been the best vehicle I have ever owned. Could never complain about anything with it. I was even told by our mechanic that does our tune ups that the edge was built to last and sure has. Thank you Ford for putting out a wonderful SUV. We have so many memories because of this vehicle.

Ford Motor Company produces unreliable vehicles that cost its customers tens of thousands of dollars in repairs, despite routine maintenance. I've had a transmission replaced, a turbocharger replaced, a weep hole replaced, electrical mod failures, damage to other components during repairs, and the list goes on. It's been a nightmarish ordeal, and I've developed anxiety towards my vehicle and no longer trust Ford Motor Company. I’ve been a loyal customer for years, but no longer. I'm never buying another Ford product. If anyone is considering a Ford or Lincoln product, don't; it's of poor quality, very unreliable, and will cost you dearly.

I bought this 2025 F150 with the new 10 speed transmission and a V8 motor the motor acts like it has a misfire in it and I took it to back to the dealer. They tried to tell me there is no issues it’s a transmission the way it shifts,but still it feels like the motor is missing. I took it to another dealer the same thing no issues but driving it down the road. It still feels like it’s misfiring now I took it to another dealer that dealer says that it’s the motor shutting down cylinders and turning cylinders back on well I don’t know what story is true but still I get no satisfaction. No one will attempt to fix this issue. the issue is so bad. I’m trying not to drive it, but I only have one vehicle . I called Ford motor company they will not do anything for me except for give me $6000 off another Ford vehicle. I don’t want another Ford vehicle so I’m going to take a loss of $12-$15,000 on this truck just to get rid of it.

I purchased the 2018 Ford Edge December will be two years, I bought the car with 39,000 miles on it at 73,000 miles. It needed a new motor because that year edge Ford made and the walls were thinned around the injectors, therefore they only gave it a 60,000 mile warranty instead of a 75,000 to 100,000 mile warranty. Needless to say Ford would not pay for my motor so I had to get a brand new motor in my vehicle at 73,000 miles. Now there are two recalls.

Do not buy a Ford unless you have a TON of money to spare. $1700 for a tail light, that has to be ordered. Yes, $1700 for ONE tail light??? WTF??? Who has an additional $1700 per tail light? Why would you use something that is NOT AFFORDABLE??

It is sad to have a F150 Truck with 20,000 miles on it and with a known obvious and known defect with the cam phaser and have to spend $5000 with absolutely no help with FORD. Hindsight should have bought a TOYOTA. If I could give minus star that would the review.

New 2025 F150 Lariat high has numerous deleted features that were not advertised in any easily recognizable way. You would have had to dig deep to discover any of them. Ford's advertising in hindsight is clearly sneaky so to hide these deletions. Paying more money for a cheaper vehicle. For the power telescoping steering wheel feature, they straight up falsely advertised to all early 2025 customers because the feature was present on their website for a Lariat mid series. 4th F150 and they keep getting worse and worse. If I realized all the deleted features over my previous lariat high trucks, I would not have gone with Ford. It is a widely talked about grievance from many 2025 F150 customers. Ford can keep saving pennies for now but they will continue to lose customers and eat it even worse.

This has been a recall for well over three years. I would not recommend anyone to buy a Ford. If you can’t get parts for this long there’s no telling how many items that you can’t get parts for. We were approved for a new vehicle, but I told my husband I do not want a Ford. Everything would’ve been fine if they just got our part. They keep sending us recall notices but still no part. You literally can’t make this up. Ford is terrible and terrible customer service. When I called them they transferred me to the dealer knowing fully well it’s them not sending the parts.

I bought this car new. In 2020 the transmission began doing the shutter issue while it was still under warranty. The dealership fixed the torque converter only under warranty and then 8-12 months later the issue occurred again- It was still under warranty and they fixed only the torque converter. At the time I wasn’t sure why it had occurred twice but it lasted a few years before the shutter came back - I’m not told- now that it’s out of warranty that it’s a known problem among these vehicles that they have this transmission issue that over time causes the transmission to fail.

Horrible experience from the start! I purchaser a 2025 F250 Platinum Tremor, which is not a cheap vehicle. Sadly, Ford's greed is unbelievable. Features included in previous years were either discontinued or now an additional cost. This includes the owner's manual, which is now digital. I prefer the traditional paperback version, but it is now only available if purchased separately. I would think that for the high price of the vehicle the dealer would throw one in if requested. They told me they wouldn't so I called Ford and they told me I would have to purchase one as well. They were unapologetic and actually rude about it. Definitely not the way to gain customer loyalty.

LaPorsha **, Customer Experience Specialist, Ford CX Team, was a great help to me throughout a long and sometimes frustrating warranty repair process. The part needed for my almost-new Ford Maverick truck was on back order for months. LaPorsha's calm support, and weekly updates, and her regular contact with our local dealer made a big difference in helping this situation to be tolerable. I just got my truck back, everything is working, and I'm again a satisfied Ford customer. I love my Maverick, and I appreciate LaPorsha's support and assistance to get it restored to tip-top condition! Thank you!

I bought my truck this year 2025 Ford F150, and when I went to buy the truck I found almost 20 people help me last week. I received a recall letter so I went to the website and booked a date and a time for my truck at 6970 Security BIvd Baltimore MD US 21244 it was today, Friday September 26 at 12 o’clock. I arrive at 10 minutes before 12 o’clock and I was treated so badly.

I was blatantly misled by a Ford representative regarding reimbursement — and this was on a recorded line. I was instructed to return to the dealership and pay an additional $200 inspection fee in order to qualify for reimbursement. After I complied, the representative completely changed her story and denied what she had previously promised. This is dishonest and unacceptable.