Ford Cars and Trucks Reviews

Ford Motor Company produces unreliable vehicles that cost its customers tens of thousands of dollars in repairs, despite routine maintenance. I've had a transmission replaced, a turbocharger replaced, a weep hole replaced, electrical mod failures, damage to other components during repairs, and the list goes on. It's been a nightmarish ordeal, and I've developed anxiety towards my vehicle and no longer trust Ford Motor Company. I’ve been a loyal customer for years, but no longer. I'm never buying another Ford product. If anyone is considering a Ford or Lincoln product, don't; it's of poor quality, very unreliable, and will cost you dearly.

Pretty lousy service from Ford who had to recall block heaters and wont have replacements until the first quarter of 2026. I bought a brand new 2025 Bronco sport and live in Canada where the temperatures in the winter can reach -50. Not only is it horrible on your vehicle to not have it plugged in, there's also the chance it won't start! I spoke to Ford today and was told by the representative there's nothing she can do and just make sure I have the roadside assistance available on my app! Ford should step up and at least provide rental cars or a substitution from the dealership for those living in frigid winters, until this matter is sorted. Without a block heater engine oil becomes very thick, fuel doesn't burn efficiently and the engine is harder to crank. It appears Ford could care less about the toll this has on people's vehicles. May very well be the last Ford vehicle this household purchases.

I bought this 2025 F150 with the new 10 speed transmission and a V8 motor the motor acts like it has a misfire in it and I took it to back to the dealer. They tried to tell me there is no issues it’s a transmission the way it shifts,but still it feels like the motor is missing. I took it to another dealer the same thing no issues but driving it down the road. It still feels like it’s misfiring now I took it to another dealer that dealer says that it’s the motor shutting down cylinders and turning cylinders back on well I don’t know what story is true but still I get no satisfaction. No one will attempt to fix this issue. the issue is so bad. I’m trying not to drive it, but I only have one vehicle . I called Ford motor company they will not do anything for me except for give me $6000 off another Ford vehicle. I don’t want another Ford vehicle so I’m going to take a loss of $12-$15,000 on this truck just to get rid of it.

I purchased the 2018 Ford Edge December will be two years, I bought the car with 39,000 miles on it at 73,000 miles. It needed a new motor because that year edge Ford made and the walls were thinned around the injectors, therefore they only gave it a 60,000 mile warranty instead of a 75,000 to 100,000 mile warranty. Needless to say Ford would not pay for my motor so I had to get a brand new motor in my vehicle at 73,000 miles. Now there are two recalls.

Do not buy a Ford unless you have a TON of money to spare. $1700 for a tail light, that has to be ordered. Yes, $1700 for ONE tail light??? WTF??? Who has an additional $1700 per tail light? Why would you use something that is NOT AFFORDABLE??

If Dante were alive today, he’d add a new circle of Hell just for Ford’s “customer care.” I bought a 2024 Ford Mustang GT Premium from Harper Ford in Eureka, California — sold to me as new. Later I learned it had been wrapped in vinyl, fitted with strobe lights, and used as a pace car at the Redwood Acres Raceway. There are videos of them burning rubber and doing donuts in it. So much for “brand new” — I basically bought a retired stunt car. From the start, the Mustang was a mechanical soap opera: electrical glitches, scored rotors, and endless excuses. Harper Ford couldn't fix the car's manufacturer defects and flat-out refused to fix what they’d damaged, so I filed a Lemon Law case.

It is sad to have a F150 Truck with 20,000 miles on it and with a known obvious and known defect with the cam phaser and have to spend $5000 with absolutely no help with FORD. Hindsight should have bought a TOYOTA. If I could give minus star that would the review.

New 2025 F150 Lariat high has numerous deleted features that were not advertised in any easily recognizable way. You would have had to dig deep to discover any of them. Ford's advertising in hindsight is clearly sneaky so to hide these deletions. Paying more money for a cheaper vehicle. For the power telescoping steering wheel feature, they straight up falsely advertised to all early 2025 customers because the feature was present on their website for a Lariat mid series. 4th F150 and they keep getting worse and worse. If I realized all the deleted features over my previous lariat high trucks, I would not have gone with Ford. It is a widely talked about grievance from many 2025 F150 customers. Ford can keep saving pennies for now but they will continue to lose customers and eat it even worse.

This has been a recall for well over three years. I would not recommend anyone to buy a Ford. If you can’t get parts for this long there’s no telling how many items that you can’t get parts for. We were approved for a new vehicle, but I told my husband I do not want a Ford. Everything would’ve been fine if they just got our part. They keep sending us recall notices but still no part. You literally can’t make this up. Ford is terrible and terrible customer service. When I called them they transferred me to the dealer knowing fully well it’s them not sending the parts.

I bought this car new. In 2020 the transmission began doing the shutter issue while it was still under warranty. The dealership fixed the torque converter only under warranty and then 8-12 months later the issue occurred again- It was still under warranty and they fixed only the torque converter. At the time I wasn’t sure why it had occurred twice but it lasted a few years before the shutter came back - I’m not told- now that it’s out of warranty that it’s a known problem among these vehicles that they have this transmission issue that over time causes the transmission to fail.

Horrible experience from the start! I purchaser a 2025 F250 Platinum Tremor, which is not a cheap vehicle. Sadly, Ford's greed is unbelievable. Features included in previous years were either discontinued or now an additional cost. This includes the owner's manual, which is now digital. I prefer the traditional paperback version, but it is now only available if purchased separately. I would think that for the high price of the vehicle the dealer would throw one in if requested. They told me they wouldn't so I called Ford and they told me I would have to purchase one as well. They were unapologetic and actually rude about it. Definitely not the way to gain customer loyalty.

LaPorsha **, Customer Experience Specialist, Ford CX Team, was a great help to me throughout a long and sometimes frustrating warranty repair process. The part needed for my almost-new Ford Maverick truck was on back order for months. LaPorsha's calm support, and weekly updates, and her regular contact with our local dealer made a big difference in helping this situation to be tolerable. I just got my truck back, everything is working, and I'm again a satisfied Ford customer. I love my Maverick, and I appreciate LaPorsha's support and assistance to get it restored to tip-top condition! Thank you!

I bought my truck this year 2025 Ford F150, and when I went to buy the truck I found almost 20 people help me last week. I received a recall letter so I went to the website and booked a date and a time for my truck at 6970 Security BIvd Baltimore MD US 21244 it was today, Friday September 26 at 12 o’clock. I arrive at 10 minutes before 12 o’clock and I was treated so badly.

I was blatantly misled by a Ford representative regarding reimbursement — and this was on a recorded line. I was instructed to return to the dealership and pay an additional $200 inspection fee in order to qualify for reimbursement. After I complied, the representative completely changed her story and denied what she had previously promised. This is dishonest and unacceptable.

I have been a loyal Ford buyer since 1977. My first new car. My Dad's first new car was a Ford. My family always drive Fords. That stops today. Lincoln Motor Company denied my legitimate warranty claim by saying I was 4 days past the expiration date. I am well under the mileage threshold, and had the car to the dealer 3 times in a month and told they could not find the problem AS IF BY SOME MIRACLE THEY DIAGNOSED THE PROBLEM AND THEM LINCOLN WEASELED THIER WAY OUT OF PAYING. Shame on them. Shame on me for blind loyalty.

My husband has owned nothing but Ford trucks for 50 years we have been married. Recently bought a new one. It has 400 miles on it and transmission locked up. Called Ford roadside and explained we were out of state and truck wouldn’t go. They can send a tow truck but sorry have to speak to someone else to get a rental. This was on Saturday night and they wouldn’t be open until Monday or Tuesday, they weren’t sure which since Monday was a holiday. Sorry not sure how you will get home but I will send a tow to take truck to nearest dealer but they won’t be open until Monday or Tuesday.

I wish I can give negative reviews but unfortunately, there is no option. I bought F150 Raptor 2025 and I had minor rack from rear door sides and dealer took almost one and half months to fix it and after they fixed they told, "There is recall and it’s safety issue, we can’t give your vehicle back until they fix it." So I agree and they too another one and half months to fix recall but my insurance cover my rental vehicle up to 30 days after that I paid from my pocket.

We bought a Ford Ecosport awhile back. It was recalled months later. Calallen Tx Ford has got to be the worst around. We almost died on the highway when it shut down. Two 18 wheelers, thank God, we're paying attention swerving to miss up. Not too long later it broke down again, because they were refusing to accept the fact of it being recalled. They sent two techs out about two miles from the dealership. They said, yes it was a recall. I said ok, can we get a tow back. They said no, and good luck. I'm a 100 % disabled Navy vet. I called Ford company but nothing. If this is the way y'all treat veterans, you can have it. I don't recommend any Ford to anyone. My PTSD level was so high, I had to have an emergency VA appointment for what happened. Never Again!!!!

Two weeks ago I brought my 2020 Ford Fusion into Ford with 30,000 miles on it because it was stuttering when I lightly accelerated between 20-50 mph. At first they told me I needed a new battery. That didn't help so then they told me I needed a new Torque sensor. They said I was 2 months past my 5 year warranty on the transmission and I would have to pay $2800 for it. I said I didn't have that kind of money so they told me to call Ford Forgiveness to see if Ford would cover a portion of it. Two weeks later, I find out Ford will cover about $800, making the bill $2,000. I appreciate them covering a portion, but having to pay $2,000 for a part that broke 2 months after my warranty is incredible annoying. I would have expected them to cover more. A car that's 5 years old and has 30,000 miles on it shouldn't need a torque sensor.

Ford does not stand behind their product. They had known issues with the ecoboost engine in the Ford Edge and several other models but it failed to address it in the appropriate time. They also have tech bulletins published telling dealers there was a problem but never had to notify the customers. Ford will never get another cent from me for junk that they produce. 2018 Ford Edge less than 50,000 miles on it basically scrap because coolant is leaking into the engine. Their tech bulletins state that this is a known problem. Poor manufacturing, poor engineering, and poor assembly in all their plants. Customer service does not even respond to emails.

This is very sad that I have to write this but since 2019 my wife and I have spent over $500,000 on Ford vehicles we currently own 2024 King Ranch F150 and a 2023 limited expedition stealth package Ford F150 we’ve had for a year now has had nothing but problems. It has been to the service department four times for a sunroof leak has not been fixed. It has had water pump go bad and overheat. Front air dam stopped working, causing a check engine light, transmission problems, electrical issues with shorts in the dash, the CarPlay and it works here and there is at once to they cannot fix that at this time.

I have a 2022 Bronco Sport that we bought in April 2020 with 20,700 miles. We are now are our fourth or fifth recall. I was headed to Colorado and the battery light and charging system service light came on 50 miles away from home. I had to have it towed back to the dealership. When the dealer called and said it was ready for pickup the next day and said it was due to the battery recall, I was pretty happy. I got in the car and the battery light was still on. They had to take it to the back and I waited an hour to find out the alternator was out. WTH. I had also noticed on my phone the alert that said my charging system needed serviced. That tells me they did not even start the car to check to make sure that was the issue. When I went in they said it would cost me $250 to do a diagnostic test on it to start. So, a diagnostic rest doesn’t include checking the alternator when you have a check charging system alert?

After buying Fords for the last 50 plus years these last two Fords was my very worst experience. The 2016 Ford Explorer was the very worst and Ford only said, "We're sorry we can't help." My F150 which cost $60000 Started needing parts replaced at 20000 miles. The 2016 Explorer Platinum was a nightmare from day one. I have already got to of the F150 and am working on get rid of the Explorer. I AM not a supporter of Ford anymore. They don't take care of their buyers and I would not recommend them to anybody.

Never again will I drive another vehicle that needs to be Fixed Or Repaired Daily. My first Ford Expedition I purchased through military sales in Korea in 2008, no problems. My second was a 2015 f150 platinum. This one, while driving on cruise control back to Ft. Sam Houston, TX, the truck would suddenly slam on the brakes as if something was in the road, there wasn’t. Scared the shit out of me. There was a recall for this issue, I took it to a Ford dealer in San Antonio, and they told me the truck had already been in for that, and they would not fix the problem. I traded the vehicle, as is, for a Chevy.

I've been a loyal Ford customer for over 25 years, with 16 Ford vehicle purchases during that time. My continued loyalty has always been based on my trust in the Ford brand and its commitment to standing behind its products and customers. Unfortunately, my most recent experience has been extremely disappointing. My current vehicle is only 191 miles over the warranty limit, though still within the warranty time frame. Yes, I understand the “whichever comes first” clause, but given the circumstances and the nature of the issue, I believe Ford should make this right.

We looked forward to purchasing a brand new 2025 Ford Bronco Heritage. On May 2, 2025 we purchased one (side note: This was a brand new vehicle from the factory with only 9 miles on it) only to have it "break" down that same day. The brakes weren't working properly and it was extremely difficult to stop the vehicle. The diagnosis was a broken power booster for the brakes.

I have been an avid Ford pickup consumer for 30 years. My 2016 F-150 XL 4x4 was my last Ford purchase. With 117,000 miles my mechanic told me that there was a service recall that requires a total engine replacement. Went to the dealer that I purchased truck from, with my extended warranty in hand. I was basically told that it was worthless, after paying a few grand at truck purchase. Repair cost was going to be 10-12K. Ford, you get no more of my money. If this is how you treat Ford loyalty, I will bad mouth you till I die. No wonder American is going to hell in a handbasket.

In all my years driving Chevy, I've never had so many issues with the fuel system. Since purchasing my 2018 Ford Ecosport, it's been parked due to the fuel system not often than not. Can't find an affordable mechanic who knows what the fuel pressure sensor is, no one knows where the fuel pump is. I can't find much info online for my car. I have to go to the overpriced for company to change my fuel filter. A party that's normally $9 and easily changed could end up costing me hundreds. So disappointed with my purchase. I always drove a Camaro, later ended up with a for and had a lot of the same issues I have now. But this one was practically new and I figured there would be less issues, but the issue have be constant and now I'm stuck without a car, still making payments and can't make money without a car.

We just had to replace the engine block in our 2018 Ford Escape. The car had 84,000 miles, but that is not enough to need a whole new engine. The cost was $11,000, and Ford paid $4000, but we paid the rest. Ford knew there was a design problem with this engine. Coolant leaked into the engine itself. Ford had an offer of replacement, but that ended in 2022.

Do not buy a ford. I have had the worst ownership experience of my life with them. I purchased a new Ford Escape from Coastal Ford in Squamish nine months ago. The vehicle has not functioned properly for 8 of those months and neither ford nor the dealership has stood buy the product they sell. The faults have included the lights switching off at night when the automatic high beam feature activates and the emergency braking system engaging for no reason. Apparently this is not considered a safety concern by either ford or the dealership.