Ford Cars and Trucks Reviews

I have been a loyal Ford buyer since 1977. My first new car. My Dad's first new car was a Ford. My family always drive Fords. That stops today. Lincoln Motor Company denied my legitimate warranty claim by saying I was 4 days past the expiration date. I am well under the mileage threshold, and had the car to the dealer 3 times in a month and told they could not find the problem AS IF BY SOME MIRACLE THEY DIAGNOSED THE PROBLEM AND THEM LINCOLN WEASELED THIER WAY OUT OF PAYING. Shame on them. Shame on me for blind loyalty.

My husband has owned nothing but Ford trucks for 50 years we have been married. Recently bought a new one. It has 400 miles on it and transmission locked up. Called Ford roadside and explained we were out of state and truck wouldn’t go. They can send a tow truck but sorry have to speak to someone else to get a rental. This was on Saturday night and they wouldn’t be open until Monday or Tuesday, they weren’t sure which since Monday was a holiday. Sorry not sure how you will get home but I will send a tow to take truck to nearest dealer but they won’t be open until Monday or Tuesday.

I wish I can give negative reviews but unfortunately, there is no option. I bought F150 Raptor 2025 and I had minor rack from rear door sides and dealer took almost one and half months to fix it and after they fixed they told, "There is recall and it’s safety issue, we can’t give your vehicle back until they fix it." So I agree and they too another one and half months to fix recall but my insurance cover my rental vehicle up to 30 days after that I paid from my pocket.

We bought a Ford Ecosport awhile back. It was recalled months later. Calallen Tx Ford has got to be the worst around. We almost died on the highway when it shut down. Two 18 wheelers, thank God, we're paying attention swerving to miss up. Not too long later it broke down again, because they were refusing to accept the fact of it being recalled. They sent two techs out about two miles from the dealership. They said, yes it was a recall. I said ok, can we get a tow back. They said no, and good luck. I'm a 100 % disabled Navy vet. I called Ford company but nothing. If this is the way y'all treat veterans, you can have it. I don't recommend any Ford to anyone. My PTSD level was so high, I had to have an emergency VA appointment for what happened. Never Again!!!!

Two weeks ago I brought my 2020 Ford Fusion into Ford with 30,000 miles on it because it was stuttering when I lightly accelerated between 20-50 mph. At first they told me I needed a new battery. That didn't help so then they told me I needed a new Torque sensor. They said I was 2 months past my 5 year warranty on the transmission and I would have to pay $2800 for it. I said I didn't have that kind of money so they told me to call Ford Forgiveness to see if Ford would cover a portion of it. Two weeks later, I find out Ford will cover about $800, making the bill $2,000. I appreciate them covering a portion, but having to pay $2,000 for a part that broke 2 months after my warranty is incredible annoying. I would have expected them to cover more. A car that's 5 years old and has 30,000 miles on it shouldn't need a torque sensor.

Ford does not stand behind their product. They had known issues with the ecoboost engine in the Ford Edge and several other models but it failed to address it in the appropriate time. They also have tech bulletins published telling dealers there was a problem but never had to notify the customers. Ford will never get another cent from me for junk that they produce. 2018 Ford Edge less than 50,000 miles on it basically scrap because coolant is leaking into the engine. Their tech bulletins state that this is a known problem. Poor manufacturing, poor engineering, and poor assembly in all their plants. Customer service does not even respond to emails.

This is very sad that I have to write this but since 2019 my wife and I have spent over $500,000 on Ford vehicles we currently own 2024 King Ranch F150 and a 2023 limited expedition stealth package Ford F150 we’ve had for a year now has had nothing but problems. It has been to the service department four times for a sunroof leak has not been fixed. It has had water pump go bad and overheat. Front air dam stopped working, causing a check engine light, transmission problems, electrical issues with shorts in the dash, the CarPlay and it works here and there is at once to they cannot fix that at this time.

I have a 2022 Bronco Sport that we bought in April 2020 with 20,700 miles. We are now are our fourth or fifth recall. I was headed to Colorado and the battery light and charging system service light came on 50 miles away from home. I had to have it towed back to the dealership. When the dealer called and said it was ready for pickup the next day and said it was due to the battery recall, I was pretty happy. I got in the car and the battery light was still on. They had to take it to the back and I waited an hour to find out the alternator was out. WTH. I had also noticed on my phone the alert that said my charging system needed serviced. That tells me they did not even start the car to check to make sure that was the issue. When I went in they said it would cost me $250 to do a diagnostic test on it to start. So, a diagnostic rest doesn’t include checking the alternator when you have a check charging system alert?

After buying Fords for the last 50 plus years these last two Fords was my very worst experience. The 2016 Ford Explorer was the very worst and Ford only said, "We're sorry we can't help." My F150 which cost $60000 Started needing parts replaced at 20000 miles. The 2016 Explorer Platinum was a nightmare from day one. I have already got to of the F150 and am working on get rid of the Explorer. I AM not a supporter of Ford anymore. They don't take care of their buyers and I would not recommend them to anybody.

Never again will I drive another vehicle that needs to be Fixed Or Repaired Daily. My first Ford Expedition I purchased through military sales in Korea in 2008, no problems. My second was a 2015 f150 platinum. This one, while driving on cruise control back to Ft. Sam Houston, TX, the truck would suddenly slam on the brakes as if something was in the road, there wasn’t. Scared the shit out of me. There was a recall for this issue, I took it to a Ford dealer in San Antonio, and they told me the truck had already been in for that, and they would not fix the problem. I traded the vehicle, as is, for a Chevy.

I've been a loyal Ford customer for over 25 years, with 16 Ford vehicle purchases during that time. My continued loyalty has always been based on my trust in the Ford brand and its commitment to standing behind its products and customers. Unfortunately, my most recent experience has been extremely disappointing. My current vehicle is only 191 miles over the warranty limit, though still within the warranty time frame. Yes, I understand the “whichever comes first” clause, but given the circumstances and the nature of the issue, I believe Ford should make this right.

We looked forward to purchasing a brand new 2025 Ford Bronco Heritage. On May 2, 2025 we purchased one (side note: This was a brand new vehicle from the factory with only 9 miles on it) only to have it "break" down that same day. The brakes weren't working properly and it was extremely difficult to stop the vehicle. The diagnosis was a broken power booster for the brakes.

I have been an avid Ford pickup consumer for 30 years. My 2016 F-150 XL 4x4 was my last Ford purchase. With 117,000 miles my mechanic told me that there was a service recall that requires a total engine replacement. Went to the dealer that I purchased truck from, with my extended warranty in hand. I was basically told that it was worthless, after paying a few grand at truck purchase. Repair cost was going to be 10-12K. Ford, you get no more of my money. If this is how you treat Ford loyalty, I will bad mouth you till I die. No wonder American is going to hell in a handbasket.

In all my years driving Chevy, I've never had so many issues with the fuel system. Since purchasing my 2018 Ford Ecosport, it's been parked due to the fuel system not often than not. Can't find an affordable mechanic who knows what the fuel pressure sensor is, no one knows where the fuel pump is. I can't find much info online for my car. I have to go to the overpriced for company to change my fuel filter. A party that's normally $9 and easily changed could end up costing me hundreds. So disappointed with my purchase. I always drove a Camaro, later ended up with a for and had a lot of the same issues I have now. But this one was practically new and I figured there would be less issues, but the issue have be constant and now I'm stuck without a car, still making payments and can't make money without a car.

We just had to replace the engine block in our 2018 Ford Escape. The car had 84,000 miles, but that is not enough to need a whole new engine. The cost was $11,000, and Ford paid $4000, but we paid the rest. Ford knew there was a design problem with this engine. Coolant leaked into the engine itself. Ford had an offer of replacement, but that ended in 2022.

Do not buy a ford. I have had the worst ownership experience of my life with them. I purchased a new Ford Escape from Coastal Ford in Squamish nine months ago. The vehicle has not functioned properly for 8 of those months and neither ford nor the dealership has stood buy the product they sell. The faults have included the lights switching off at night when the automatic high beam feature activates and the emergency braking system engaging for no reason. Apparently this is not considered a safety concern by either ford or the dealership.

My Ford Ecosport broke down because of a recall part on 3/4/24. The recall fix was (and is) not available. It is now a year later and I still do not have my car. They finally replaced the engine in December, I got it back in the middle of January. Drove it 2 days and it broke down. It was diagnosed at the local dealership and is going to cost $450 to fix. Ford offered to pay $140 of it. Remember this is a brand new engine but I do not have a warranty on it, because my original engine warranty was expired. Let me add, that this new engine still has the 'bad' recall part.

I bought a new 2024 F350. It has 2600 miles on it, and it’s been in the shop 3 times for the same thing and they clear the codes and tell you keep driving it until something happens that they can blame the problem on that. Gives you the customer a $15500 bill for a brand new truck that only has 2600 miles on it!!! Very unhappy with the choice I made by switching to Ford!!!

I really want to be a Ford customer, but never again! We owned a 2019 Mustang purchased new and I have no complaints about that vehicle. We also own a 2017 (purchased 2 years used) and 2018 (purchased new) Ford Raptors. Both required extensive parts replacement and repairs over the years. Despite having the extended warranty (4K+), I am over 20k worth of repairs on the 2017 including cam phasers and fuel injectors. The 2018 Raptor I’m in 30k in repairs and replacement costs, it is currently in the shop with an estimate of $8,800 in repairs.

I bought a 2018 Ford Explorer brand new. There was a recall issued in March of 2024 which I was never notified about. Once I found out I was in contact with my Ford dealership they told me that Ford has not supplied them with the parts to fix the recall. It is now January of 2025 and the recall on my Ford Explorer still has not been addressed. The recall is on the weather stripping around the windshield, the clips and the windshield wiper crawl. There is so much wind blowing in around my windshield when I drive down the road it is very loud. If the wind is coming in I am sure that the rain is getting in also.

we bought a 2017 Ford Explorer Limited. In that time we replaced a torque converter and half of the transmission parts inside. Two years later and less than 20,000 miles the same thing went bad with the cost of $7500 for a repair for the second time.. We called Ford customer service and they would do nothing to help us offset the cost when if you look through the Internet, these vehicles are known to have these problems over and over again. We ended up trading it in on a Toyota. We will never buy a Ford again.

I would like to say that I had a good experience but I didn’t. I have a 2019 F150 and from the time I got it, it has been trouble. It has been in the shop 8 separate occasions for mechanical issues. I have contacted Ford corporate and have gotten no assistance. My brakes went out the other day due to a mechanical problem of no fault of my own. I have no faith in this vehicle any longer. Nice in appearance, but awful in repairs. I contacted the CEO and he hasn’t responded to me. This is sad! I would probably never buy another Ford vehicle.

I purchased a new 2024 Ford Lightning Flash Edition. I had the vehicle for three weeks and 854 miles, only to find out it would not charge at the Level 3 public chargers. It has been at the dealership since October 22 and the mechanic and Ford engineers are not able to figure out the problem. I was offered a cash and keep or a replacement vehicle with the same MSRP. I refused both offers and decided to go with a repurchased with NJ Lemon Law. I was surprised to see that Ford is charging me $.52 cents per mile for the 854 miles I drove the vehicle. Unbelievable!

I have been a Ford guy since 1997. this is my 4th f150 truck and it will definitely be my last. In May 2022 I bought a preowned F150 xlt from my dealership in Brampton Ont Canada, on receiving the truck it was at 52,000 +km and at 60,000 km it started giving me a loud sound when starting as if it wants to jump out of park gear mainly in a mornings or after a short drive and also has a rough shift when changing gears. I took it into the dealer, on reaching I met the new vehicle manager who took a ride with me to experience what I was talking about, I was asked to bring it in the following week, after their assessment I was told it was a software issue that they will have to reset because the previous owner driving habits are different from mine, I was then told to drive it for 1,000km for it to make adjustments.

I’ll never buy a Ford vehicle again. I’m spreading the word everywhere I can how they treat their customers. I’m not talking about the dealership, I’m speaking about Ford Motor Company. In Jan 2023 I purchased a new overpriced F150 XLT. Two months later I couldn’t drive it because the rear axle bolt broke. I was stranded in the middle of nowhere ND. The dealership “fixed” the issue. A couple months later it broke again and I was stranded in below zero temperatures in ND again. I was able to limp it back home 13 hours away. The dealership “fixed” it again. Apparently this has been happening to other vehicle so Ford sent out a recall on this issue but it wasn’t for a complete fix, it was more of a bandaid until they figure out what’s causing the problem.

I've been an extremely loyal customer for Ford/Lincoln for nearly 2 decades now. Unfortunately, due to life circumstances and other factors, I'm not able to get another car given they're charging 50-100% more for their vehicles now on leases, even for those 25%+ lower in MSRP. It's extremely oppressive and cost-prohibitive. The company absolutely refuses to do a small act in my particular situation, which would be such a massive relief. Despite all the hardships, I've made every single payment EARLY throughout my time as a customer of theirs. They have shown they just don't care even a tiny bit for their customers, they have completely sold out and just pilfering any dimes they can. This is not the company I once evangelized for and fell in love with, this is a disgraceful shell of what was once a great American brand.

So I delivered my 350 Ford truck to the dealer to have fender trim installed and wheel well covers installed same day. They ordered the parts. Called them to find out the status of the parts. They could not find the parts. Took them three weeks to find the parts. Finally, they found the parts and evidently they forgot to mention that the parts needed to be painted to match my truck. They sent the parts out saying that it’ll take a day. Would you like to leave your truck and we will get this accomplished. It has been 10 days sitting at the Ford dealership. Every day I called. They blow me off that they’re gonna do it that day so just satisfied the problem is is nobody can communicate very effectively … still not installed.

I have a 2015 Ford Edge that has 541,000 miles on it. It still has original transmission and engine. It still gets great gas mileage also. It is super comfortable. I am a courier so comfort really matters. I spend a lot of time in it and even stop to sleep in it at times. I recommend ford to everyone as my husband also has a 2013 f150 that has close to 400,000 miles on it. We will always buy Ford vehicles.

Purchase my truck 7-19-2024. F 150 XLT. Traded in my 2022 Ford Explorer Platinum. They gave me $37,000 and put it on their lot for $47,900. When I got my new truck home, and looked it over good, I discovered damage to the roof. The truck only had 30 miles now. Sent pictures of the damage to my salesman. He asked if I could bring the truck in to the Service department. Hoping I could pick out a new truck, the service manager took pictures and other information from the truck. He said it would need to go to a body shop for repairs.

I really wish I could give more stars to my 2021 Bronco Sport Big Bend, But I hope this review helps future buyers to stay away from these faulty vehicles. When I bought this car brand new in 2021, I was not to happy with the leg room and the interior, but overall I liked the look and the fact that I was getting a 4x4 with an estimated 28 mpg combined. I also bought it new, so that I didn't have to spend money in repairs or the mechanic. Boy, was I wrong. The vehicle itself drives smooth, but after driving it for roughly three years, with a little over 70k miles it started giving me engine problems. To the point that at only 80k (mostly highway miles) The transmission was slipping due to the torque converter being faulty - These was the actual diagnostic report done at a Ford dealership.