FIXD Reviews

It doesn't read codes beyond a simple 29.00 scan. Furthermore, this company charges an annual fee of 106.59 as soon as you download the app to put it on your mobile phone, which they don't refund. And if you call the customer service number, you can never speak to a representative; it's not worth it.

I didn’t know until a week after setting up the app, FIXD tried to charge my card an additional $100. The ad only read FIXD for $20. I had only set the app up and never used the device, so that was a surprise but I fault myself for not diving deeper before purchasing.

I can never get hooked up. They never give me my code when I enter my email. Thus far I am convinced is a complete scam. They do not answer the phone, also they will not ever get back with me it seems like.

I purchased the device and they automatically signed me up for a premium subscription. I never requested it and had sent them an email to make sure that they didn’t charge me. Apparently is just a scam. I sent them another email so we will see what happens.

Product/service probably has some value, however, the sales team should be fired of their tactics. Ordered the device directly from them and had no idea they would automatically charge my credit card for the premium service. Then try to cancel and it's a complete pain. Click cancel and you think you're good, nope, another "offer" to keep you from leaving that you must click through. 3 or 4 different offers before I could finally get a cancellation confirmation. Because of this ALONE I am not interested in EVER using your service.

When I ordered it first of all it was supposed to be $20 then it charged me $50 and sent me two I did not order too now it's telling me to enter my card number to create an account but it's not using my card number to create the account but what does it need my credit card number for now I have to pay to use the it didn't say that at all when I bought it I watched that whole stupid ad on it and it's that simple just hook it up to your phone now why do they want more money in one of the other reviews somebody said it was expensive the app can be expensive that's not supposed to be it's just a device this is a scam there's not even customer service to ask why they want my credit card number again to create an account it's BS they covered their ass by saying you're not going to be charged for creating an account didn't specify anything else they could charge

Big time SCAM - unit is very hard to get to connect. Charged my credit card $109.74 for a Premium Membership without authorization. Trying to get a refund is nearly impossible. Don't buy this junk! Found it on a Facebook ad.

Beware!!!! They will charge your credit card even if you don’t use the scanner. I bought the scanner for my daughter and they charged my card an additional $107.00 after I already paid them $30 for the cost of the product.

I'm so glad I found this page. Thanks everyone for giving me the heads up on this scam. I had NO CLUE about the subscription cost. I got a real kick out of the advertisement on Youtube, which showed a mechanic rolling back the odometer. Lol Maybe in the 70's not now. Impossible.

Stay away. They charge you $99.99/year for subscription that you didn't know that exist. They gave a hard time to cancel my subscription. Don't buy it even if it is for free. Please see my attached order.