Easy Auto Ship Reviews

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About Easy Auto Ship

Easy Auto Ship is an auto transport company offering numerous vehicle shipping services in the U.S. and abroad. The company arranges open and enclosed transport as well as expedited shipping options. It sets up shipping for standard vehicles, motorcycles, RVs, boats and heavy equipment. Easy Auto Ship has shipped over 123,000 vehicles, according to its website.

Pros
  • Price guarantee
  • $0 to schedule
  • Available nationwide
  • Ships nationally and worldwide
Cons
  • No 24-hour customer support
  • Few claim process details on website

Easy Auto Ship Reviews

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    How do I know I can trust these reviews about Easy Auto Ship?
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    Page 3 Reviews 40 - 240
    Verified purchase
    Customer ServiceStaff

    Reviewed March 9, 2023

    Easy Auto Ship responded to my questions and the reps were very helpful on the phone. The drivers were in touch with me and told me where the SUV would be and when it would be there. And when it was delivered, it was the same as it was when they took it. People should use Easy Auto Ship.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    PriceRates

    Reviewed March 9, 2023

    I liked price. And the car got here earlier than expected.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2023

    I spoke with their rep Jay and he was excellent. The whole process was smooth and professional. I called the dealership and let the dealer know Easy Auto was gonna pick up the car. He met with the driver and they took pictures before the car was loaded. They picked up my vehicle on a Saturday and delivered it on Monday. The driver called me and said he would be at my house at 11:00 AM on Monday morning. Two hours before Monday morning, he called again and said, "Listen, it's gonna be more like 2:00 in the afternoon." He also called me again when he was 20 minutes away. The vehicle arrived dirty but nothing that was unexpected. I'd use Easy Auto again.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 8, 2023

    From pick-up to delivery went faster than I thought it was gonna go. They stored the car down in Orlando and waited until we came home, which I wasn't super thrilled about at first, but it worked out fine. They said they were gonna deliver it on the day after we got back down here and they delivered it at 10 o'clock at night. How impressive. They said they were gonna deliver and they delivered it that day. Also, the driver, Jose, kept me well informed and let me know when he was coming. We weren't at home for the delivery but I left the keys in the car and he was able to handle all that by himself. I was thrilled. I was very happy with Easy Auto Ship and I would call them again.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    PriceStaffRates

    Reviewed March 8, 2023

    When I talked to Easy Auto Ship, I was very happy with them with the price. The person with whom I came in contact was very helpful. Talked me through the whole process. We had to ship the vehicles at two different times, so I arranged two different shipments at different times. I was going to have to change it because I couldn't get somebody to get our dog onto a plane and eventually was able to do that. Even though I changed things around a few times, Collin worked wonderfully with me.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServicePriceStaffRatesTransparencyValue

    Reviewed March 7, 2023

    I had a wonderful experience with Easy Auto Ship. The process was simple and I appreciated the great communication via text. The price point offered great value and the intake coordinator was extremely knowledgeable, transparent and friendly. Thank you so much for shipping my car from the east coast to Arizona. I would absolutely use this company again and recommend to my friends and family.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    StaffRates

    Reviewed March 7, 2023

    I was referred to Easy Auto Ship by BMW of Rochester in New York. My contact person at Easy Auto Ship was Mark. Mark was very courteous, knowledgeable, professional, and made to process of getting my vehicle shipped to me very smooth and easy. The rates were reasonable and I am overall very satisfied with Easy Auto Ship. I will definitely recommend them!

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase

    Reviewed March 2, 2023

    They gave me a time and they were there by that time frame that they said the vehicle was gonna be there. It had little scratches on it that wasn't there, but I let it go.

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    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffTransparencyCommunication

    Reviewed Feb. 19, 2023

    Setting up the move was straightforward and there was good communication en route. The driver kept me updated on how far out he was. I paid for covered shipping and the car was just detailed. But it came all dusty and had some scratches on it. I'm not sure whether those were there when I bought the car but the driver kept rushing me through the process and said, " "All right, great. Just sign." That was the most annoying part of the move. Also, they said I could get reimbursed for a car wash, but I don't like using car washes.

    My understanding was that the dealer was supposed to sign off on the car to say, "Yes, this is what's here. This is what you're seeing." He was not asked to sign off on it and the driver just wrote everywhere where there were scratches. So, he said the entire car to cover himself, which was the biggest gripe because I'm paying for enclosed transport.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 19, 2023

    The communication was excellent. I was very pleased with their help. They came here on time at 3:30 on Tuesday, and the car was delivered early on Friday as opposed to the original date which was Saturday. You can't beat that. The driver was great and my rep Rachel was fabulous. She organized everything and it was incredibly easy. Anybody who chooses Easy Auto is being really smart.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    PriceStaff

    Reviewed Feb. 19, 2023

    This is my second time working with Easy Auto Ship and it was excellent. The last time, it was actually in dire strait where I had a car that broke down across the country. So, based on my first experience, I only went directly to them. I was not only able to work with the same person that I worked with last year when I had to ship a car but the process was also so much easier this time. I reached out to him and he set everything up. He gave me a quote a month in advance. When it was time for me to move forward, everything was simple. The pick-up was awesome and the drop-off was earlier than anticipated. It was perfect. The delivery went very smoothly. In my original experience, I got a lot of advice that a lot of these car ship companies will overcharge you once they get your car on their trucks so, there were a lot of scary reviews and information I got, which is why I'm happy to stick with one that I trust.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Staff

    Reviewed Feb. 19, 2023

    My mom referred me to Easy Auto Ship. They're very nice and they've been excellent. I've worked personally with Collin, and he's always been very friendly with me. Even with last-minute changes, if something would go wrong, he would be patient and understanding. I've also had other people when he was out, work with me as well and they were also extremely friendly. I really like the way they set things up, it's straightforward.

    Usually, we have the contact information. They'll give us a heads-up. We'll know that day it's going to get picked up. Then, about two hours in advance, they'll give us a heads-up. One of the times we shipped the car from Massachusetts to Texas and it took a little longer, but it was never more than four days. We also shipped the car from Florida to Texas twice, once from Miami, once from Saint Pete, and then from Texas to Michigan, it took just a few days. They also refer us to the right people. They are usually really nice. We never had anything stolen from us or had any issues. We've always gotten everything back the right way, nothing's ever damaged. The car still looks good.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Feb. 18, 2023

    The people I was dealing with at Easy Auto Ship were really easy to work with. Their price was competitive, and their customer service was very good. The driver was really easy to work with too. He was very friendly.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServiceStaffTransparencyCommunication

    Reviewed Feb. 18, 2023

    The transport with Easy Auto Ship took a lot longer than I expected, but it was the holiday week. The guy that came by worked with me. He was wonderful. He got it back when he said he was gonna. It was supposed to get picked up on Monday, but instead, they picked it up on Friday and I got it the following Monday. But, that was not an issue because it was Christmas week. Several times the driver called me to say where it was and to update me as to where it was gonna be in Florida before it got to me. He was always keeping me informed and very on point. It was really great. Could not complain at all.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Timeliness

    Reviewed Feb. 13, 2023

    I switched to Easy Auto Ship and they got my car shipped the same day.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTransparencyHonesty & Transparency

    Reviewed Feb. 12, 2023

    Our contact with Easy Auto Ship, Brandon, was responsive. It was him that really made us choose Easy Auto, and also the reason why we had such a great experience. Even though it wasn't an ideal experience, it was an acceptable experience because of how he handled it. He always answered the phone whenever I called. He was always helpful but honest. He was really the only bright spot the whole time. We really wanted to go before Christmas. The whole thing got screwed up because it was during that big Arctic freeze, and it was between Christmas and New Year's. Shippers aren't shipping and they couldn't find a shipper. So, there was a lot of pain points, but he was the sweetness to that pain point.

    I like Easy Auto's transparency and they were like, "Okay, we just mark it up. The rest of it goes to the actual shipper." We paid the shipper in cash. So, we could see actually what they're making on it versus a quote that changes. They did give us options. If we wanted to guarantee a ship, that was where it got a little bit weird. We got delayed in our pickup date. I don't know if we had paid more to say, "Absolutely ship it," if that would have done anything. So, I don't understand how the mechanics work, but I like their transparency in the whole transaction.

    As far as the delivery, it didn't take long. I was not there for the pick up. We did have a problem but at that point, we've already paid the person. The car showed up so darn dirty, you couldn't see a single thing at all on it. It came across the country. It's filthy. We walked around the car, and it all looked fine. A week later, I finally get the car to the car wash and washed it down. They had strapped the bumper down maybe so tight or somewhere maybe in the jiggling, and it completely scraped the back bumper. It also took out one of the sensors. So, that was unfortunate. At that point though, I don't think there was any recourse because we've signed off and said, "Look, the car has arrived. We've inspected it. It looks fine." Shame on us for not understanding that dirt can hide things that might be necessary to see.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Feb. 12, 2023

    I had to ship my vehicle down. I called a few other places and nobody could come close to Easy Auto Ship's price. Then, during the delivery, their rep was in contact with me and kept me informed. He told me approximately when the delivery was gonna be and where I can meet him. He was right on time so it was great. It was much easier than I thought it was gonna be. Also, I was very happy with the condition of the vehicle. There are no scratches, dents, and visible damage.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer Service

    Reviewed Feb. 11, 2023

    Everything was spectacular and super easy in my experience with Easy Auto Ship. Everything went off without a hitch. There was great communication, too.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaffFollow-Through

    Reviewed Feb. 11, 2023

    I had a good experience with Easy Auto Ship. They shipped my car across the country. I had a certain deadline that I was trying to meet, and there were only specific times where I'd be able to receive my vehicle. The representative was very helpful with ensuring that the process went smoothly for me and I was able to fit my not-so-flexible schedule. I got a heads up the day before it would be arriving between a certain hour span, and it arrived in perfect condition and as advertised.

    Thanks for your vote!
    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2023

    Abby worked very hard to make sure that the car was picked up and dropped off in The Villages. So, that worked out very well. We've used her for two years. The same thing for this year. I just called her number and she was very accommodating. We were very happy with the result of getting the car here and back home last year. So, it was good.

    The first driver was excellent. To bring the car home, it was just okay. To bring in here, it was excellent again. So, I've been satisfied. Two out of three drivers worked great. The driver that took the car back to New Hampshire couldn't find my house. So, I was just fortunate at that time to have two cars. I met him and then he drove my car and followed me after I showed him where I lived.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 10, 2023

    Everything was great with them. Everybody was cordial, professional and efficient in communication. They gave me a reasonable quote and the final cost was the same. I met up with the driver at the appointed time, and he communicated with me while he was en route. It was a smooth hand off.

    Thanks for your vote!
    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Feb. 8, 2023

    The driver would only accept Zelle payment. I went to pay him with Zelle from my Chase bank checking account. I got an alert that I could only pay $500 to a new Zelle contact. We had to go to an ATM to get cash for the rest of the payment. It would have been better to have the cash available at drop off. It would have been good to know ahead of time, easy to go to a bank during business hours as opposed to using an ATM after hours.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    PriceRefunds & PayoutsRates

    Reviewed Feb. 7, 2023

    Guaranteed price was never changed and it was incredibly reasonable. Our cars got to us from NJ to CA in perfect condition in a very timely fashion. We were even able to pack our cars with our belongings and didn’t haven’t to pay for movers. Would recommend this business always!

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Feb. 7, 2023

    He was Scammer. He take 7 days to deliver the car and he told me that he will deliver on Sunday 5-6 PM but he call me at midnight that he will deliver in the morning 5 AM. It was very unprofessional. We used your services before and never argue on payment but this time you guys charge me a lot with very unprofessional driver.

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    Verified purchase
    Staff

    Reviewed Feb. 5, 2023

    Working with Easy Auto Ship was good. I did went back and did it again. I had two cars. They didn't screw around and did what needed to be done. The drivers were fine. They are what they are. One guy came at 3:00 in the morning. He texted me at 2:30 and said, “I'll be there in half an hour.” At 3 o'clock, he showed up. I got up. I got my car and went back to bed.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 5, 2023

    I bought an older car back in Front Royal, Virginia and had that shipped to Amarillo, Texas through Easy Auto. I liked the way they took care of me and that they were really personal with the business. They didn't hound me about it, and the gentleman I dealt with let me know what was going on and where everything was at as I was waiting for the car. He did a great job and I've referred him to other people. In the end, the quote he gave me was what I paid. For the delivery, the guy had an enclosed two-car trailer and he got here a little bit late. He called and said he thought he was going to make it, but would I be able to take it later if he got into Amarillo. So, I had a really pleasant guy help me push it off and we got everything together.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    PriceStaff

    Reviewed Feb. 5, 2023

    Easy Auto Ship answered all my questions. It was straightforward. The rep gave me a complete quote without any hidden things. There were a couple of confusions when the delivery team was leaving, which wasn't a big deal. The car was delivered fine, about the time when they expected. I had a good experience.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Staff

    Reviewed Feb. 2, 2023

    The rep was super helpful, very responsive. It was a good experience with her. The driver brought the car to the home. He was on time. Everything went smoothly.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us.

    Best Wishes,

    Easy Auto Ship

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 28, 2023

    I shipped a car from Nashville, Tennessee to Houston, Texas. The rep from Easy Auto Ship was very informative over the phone and gave me all the information I needed. Then at drop-off, it got easy dealing with the driver and he was very nice. In the end, the cost matched the quote and the quote was reasonable.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for your kind words, Brent. We really appreciate you taking the time out to share your experience with us.

    Best Wishes,

    Easy Auto Ship

    Verified purchase
    Customer ServiceSales & MarketingPriceRates

    Reviewed Jan. 28, 2023

    The sales guy I worked with made the experience super easy and got it all hooked up and it was a piece of cake. The transport took a week to get booked. But then they filled me in when the guy left. He got here in a day and a half. The sales guy followed up and it was all fine. It was a perfect experience. The price was in line with about everybody else I found. Communication was good, too. I would use them again.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for your kind words, Steve. We really appreciate you taking the time out to share your experience with us.

    Best Wishes,

    Easy Auto Ship

    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 28, 2023

    Their reps were good. I was very comfortable working with them. They even gave me a discount. The vehicle arrived on time. There was a little delay since it was snowing, but it was understandable.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for your kind words, Clifford. We really appreciate you taking the time out to share your experience with us.

    Best Wishes,

    Easy Auto Ship

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Jan. 26, 2023

    Easy Auto Ship was quick, on point, and gave me a price right away. The pickup was great and so was the delivery. I talked to the gentleman who delivered it and he was good about his job. If someone's looking for a company, I'd recommend them. They made me feel comfortable when we were talking to them.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for your kind words, Francisco. We really appreciate you taking the time out to share your experience with us.

    Best Wishes,

    Easy Auto Ship

    Verified purchase
    Contract & TermsStaff

    Reviewed Jan. 25, 2023

    The person that I spoke with made all the arrangements. I had to ship one vehicle one way and the other vehicle back. So he walked me through setting up two separate transports. He kept in touch with me throughout the process as they were looking to hire a trucker. It was great. The drivers were very friendly and professional. So we were very happy.

    Thanks for your vote!
    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Jan. 25, 2023

    The Easy Auto rep that I worked with was Rachel and she was great. We had two instances where the driver changed the date last minute and he called to double-check that everything was fine and gave me my refund when I needed it and double-checked that the new date worked. The quote was also fair. However, they gave me a range on the weekend, either Saturday or Sunday, and they came Sunday night. They couldn't come directly to my house because I live in a city and it's physically impossible to get to my house. I wish they had communicated earlier they wouldn't have been able to drop it off at my house because they arrived in the city really last minute, at 8:00 PM. They didn't really give a heads-up. I had to scramble to get to my car at 8:00 PM all the way across the city.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRatesTransparency

    Reviewed Jan. 10, 2023

    Easy Auto Ship is responsive and has fair pricing. Also, the turnaround time getting it down here was very quick. Pickup was in Texas, drop-off was in Alabama. And it took more than three days. There was a dispatcher who called me to give updates on the status of the shipment. The driver just pulled in, rolled off the thing, I paid my fee and that was it.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Punctuality & SpeedStaffTimeliness

    Reviewed Jan. 10, 2023

    My transport went really well. The coordinator was great and set it up right away, let me know they were gonna get it. They picked it up right on time and delivered it on time. The driver was fantastic. It took him about a day and a half. It was really quick, once he picked it up. He had to stop and get some sleep. Then he was here the next day. The vehicle arrived without a scratch on it.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Mike for your positive review. I'm so glad we were able to get your vehicle shipped for you with no problems and have it picked up and delivered in the time frame requested.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2023

    Abby provide very courteous and excellent service. She was extremely helpful in every aspect of the shipping and delivery process. I would highly recommend Easy Auto Ship to anyone needing to ship a vehicle. She even did a follow up to ensure the delivery process went smoothly. Easy Auto Ship is an excellent resource for shipping a vehicle and makes the entire process worry free.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Richard for your positive review! I'm so glad Abby was able to get your car shipped for you with no problems and keep in contact with you throughout the entire process. Please keep us in mind for your future car shipping needs!

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Jan. 10, 2023

    I went to Easy Auto Ship because all other companies were charging less and they were kind of sketchy. Easy Auto Ship's rep was great. She was the customer service agent on the phone with me the whole time. She led me through the whole process. I was updated with everything.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Joseph for your positive review! I'm so glad we were able to get your car shipped for you with no problems! Please keep us in mind for your future car shipping needs!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Jan. 10, 2023

    My experience with Easy Auto Ship was unbelievably good. I was so surprised. My car got shipped from Scottsdale, Arizona to South Salem, New York. The driver's name was Chris. We called one day, and the next day, it was picked up. Four days later, it was dropped off at a nice drop-off space near our house, and it was in perfect shape. The driver was great, and everything about the experience was fantastic.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Bill for your kind words! I'm so glad we were able to get your car picked up the next day and have it arrive to a location that worked best for you with no problems! Please keep us in mind for your future car shipping needs.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsRatesTransparency

    Reviewed Jan. 10, 2023

    The service was prompt. The person I was in communication with from Easy Auto Ship was great. They gave me all the updated information and the delivery was on time, which is very important, and with no damages. On the whole, the journey was smooth. The price I paid for and the service I got were good.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Bharath for your positive review! I'm so glad we were able to get your car shipped for you with no problems and have it arrive in the time frame requested.

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    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Dec. 14, 2022

    Easy Auto Ship was fantastic. I couldn't have been happier with the professionalism that they showed me. Abby was the person at Easy Auto Ship that took care of everything. I didn't quite believe her at first. She said, “Don't worry, I got this handled.” I had already talked to a number of major carriers that couldn't get this handled, and I was worried because I had a deadline. They got me the perfect carrier.

    Easy Auto Ship was in contact with me the whole time. They followed up. They had called and said they had hoped to get the car here on Thursday. The driver called Thursday and said, “I've got good news and bad news. I can't get there Thursday afternoon. But I'll get it there Friday morning. We're running a little bit late.” I had requested if there was any way they could do Friday morning. It would benefit me because I had something going on that night that I was going to need to leave that afternoon. He said no problem. He got here early. On the information of getting the car to me, it showed some roundabouts. He was very concerned about the big truck. I told him it was not gonna be a problem. He did it and said it was perfect.

    I was super impressed with the carrier himself. I've had cars delivered to me before. The previous time, I was not happy at all with a special car that I received. With this guy, the cars on the bottom were covered. My car came in fine shape. When he removed it from the truck, he was super careful. It was a very expensive car, and I was worried sick. He did a fantastic job. I've already mentioned them to several people about booking through them.

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    Response from Easy Auto Ship

    Thank-you so much Mike for your sharing your positive experience with us! I'm so glad Abby was able to get your car shipped for you and have it arrive with no problems! Please keep us in mind for your future car shipping needs!

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    Staff

    Reviewed Dec. 13, 2022

    They give a window of several days but the delivery was delayed multiple times. That's all fine, except that it wasn't done well in advance. I was visiting with my daughter and it affected what we could and couldn't do. The other thing was the pickup location. We decided that my daughter's home would not be a physically good location because it was a busy road with a fire station nearby. We met at a nearby shopping center, which the driver knew about and was fairly close to where I was. But he kept saying that it was the front and I couldn't find them. Finally, we went around to the back of the shopping center and that was where he was. That was a little confusing. Other than that, the delivery went great.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 9, 2022

    Easy Auto Ship's rep was incredible. I had never done anything like that before. And even when there was a blip where the first company that bid on picking up my car couldn't meet my pickup time, she reached back to me before I got a turn down notice from that first company, letting me know they had backed out and given it one more day and see what happens. Another carrier came up, reached out and took care of the gig. So, before I could have even been worried about it, she called me out of the blue and told me what was going down.

    Michael reached out, letting me know he was picking up the car. I sent him a photo of the claim ticket because it was in an airport lot. And he connected with them, got the car, reached out ahead of time, letting me know how close he was. I reached back, letting him know where I was and coordinated the pickup. He was 10 minutes early from what he told me he would deliver. I live in a hotel. So, it was easy. He just pulled right up here in the parking lot.

    A buddy of mine is a car dealer here in Ohio. I passed along the company and Rachel's name, because my dealer buys off the internet all the time. The dealer even sent me a name of his guy that he uses. And Easy Auto Ship was $300 less, so I got a better price and service. And the quote was spot-on. If I have to do this again, I will use them. I'm sure I'll be able to pass along info to snowbirds who have to do it.

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    Response from Easy Auto Ship

    Thank-you so much Jim for your positive review! I'm so glad we were able to get your car shipped for you when another company fell short and have it arrive with no problems!

    Verified purchase
    Customer ServiceContract & TermsTechPriceStaff

    Reviewed Dec. 8, 2022

    The person who had sent me the quote disappeared. When I called back, one of the ladies helped me finish it up. The company who picked up my vehicle from Clackamas was wonderful. But when they delivered it to New York, they had another company that was going to transport it over to the designated area. That was a nightmare. It only took four days to get to New York which was excellent. They dropped it off on a Wednesday. They called me saying that the car was dropped off and that I should either have it that day or Thursday morning. Wednesday and Thursday came and went. Nothing. That was when I started calling the first company and they gave me the name and number of the company that they gave it to to deliver to me. They apologized profusely. They were very nice people. They said they were never going to use that company again.

    I started calling that company and they were giving me the runaround. They didn't know where it was. They never received it. They didn't have any paperwork on it. The first company called them and finally, my sister who was receiving the car got a call back saying that they were going to drop it off on Friday. Friday, Saturday, and Sunday came. Nothing. I called Easy Auto Ship on Monday and explained my issue to them. They called the second company and that was when we received the car.

    The second company said that we owed them money. I said, “No. I had clearly paid in full when the car was picked up.” When I called that company again, they said, “Yes. You are paid in full." The car was in a standstill in my sister's driveway. My family never knew the car so they didn't know what to look for. When I looked around the car, there were some major scratches in the back. Since some time had passed, I didn't think I had enough leverage to go back and complain. But I checked my form when they picked up the car, and nothing was noted at the back of the car.

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    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2022

    The representative, Mike, was fantastic and Easy Auto got the car picked up within a day, and they got it out here. So, I have no complaints. The car was in good condition though the transport took longer than I would have liked. I was hoping it would get out here a little bit quicker. But it was totally out of their control. I don't even know if they could have done anything different. It might have just been the reality of their scheduling.

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    Response from Easy Auto Ship

    Thank-you so much David for your positive review! I'm so glad we were able to get your car shipped for you with no problems! Please keep us in mind for your future car shipping needs!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Dec. 6, 2022

    The lead up to our shipment was very good with regular and professional communication. Once the car was picked up things took a turn for the worse with 5 major problems. We were told we'd have a delivery on Friday or Saturday. We rushed to get to TN to beat the delivery and when it didn't show up on Saturday we called and were told it wouldn't arrive until Monday or Tuesday.

    On Monday afternoon we were contacted by the driver and he told us he'd arrive in a few hours. At that time we were told we needed to pay him via cashier's check, cash or money order. This was the first we'd heard about that and we were in the country not near any banks. Driver called us when he got close to the house and said he couldn't drive down our road - this makes no sense as we live off a wide 2 lane road. He suggested we meet at an intersection of our road and another 2 lane highway. He figured there would be a turn lane to stop in but there isn't. We told him again that we have a perfect place to drop the car on our property. A large lit paved construction parking lot - but he said no and we needed to drive to the next town over to meet him. He dropped a pin where he was and when we got there it was the side of the highway. Not in a lane - but in someone's front lawn.

    When we arrived, he hadn't unloaded the vehicle and said he needed 10 minutes to get our car off the truck. It took 1 hour. It's now pitch dark outside and we're sitting on the side of the road with cars whizzing by at 65 miles an hour for an hour. When we contacted the person who had been so helpful setting the transfer up he never replied. I'd recommend people use a different company.

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    Response from Easy Auto Ship

    John, I'm very sorry that the carrier did not provide you with a good experience. Unfortunately, the carrier company is a separate company from ours and sometimes they get new drivers who aren't up to the usual standards that we expect from our carriers. We will take this issue up with the carrier. Regarding paying them via cash or certified funds, this part is in our terms and all of our emails and documentation so I'm sorry if this wasn't clear.

    Verified purchase
    Customer Service

    Reviewed Dec. 6, 2022

    Lindsey, who I dealt with, was awesome and the person who brought my car had it before I got here. That’s what you call service.

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    Response from Easy Auto Ship

    Thank-you so much Ann for your positive review! I'm so glad we were able to get your car shipped for you with no problems!

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedStaffBilling

    Reviewed Dec. 5, 2022

    Bill, the rep from Easy Auto, was very thorough and did a great job following up. I was doing the transport for my granddaughter and the quote came very quickly after I gave the details on the addresses to pick up her car and where it was gonna be towed back home here in Atlanta. I talked with the parents of my granddaughter and we made arrangements with the shop where it was going. Bill took it from there and coordinated with the shop, got back in touch with me and all the arrangements were made. And the next call that I got was about 24 hours later from the driver. They were picking out from the one where the car was towed when it failed and then the one where it was going to be repaired here in Atlanta.

    The driver was great. I reached out to him several times. He let me know when he was close to the dealership so I could make arrangements with the shop to make sure that someone would know that the car was coming and to offload it and sign the paperwork because I was not going to be there. The shop wanted to know the contact information for Easy Auto because they wanted to use them again here in Atlanta. So, I gave the contact information to my son-in-law and he passed it on last week.

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    Response from Easy Auto Ship

    Thank-you so much Rex for your positive review! I'm so glad Bill was able to arrange all the details with you and the shop to get your car delivered to your granddaughter in the time frame you needed.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2022

    The rep was very professional. Setting up was easy and well done. The driver was terrific on both ends and shipped it quickly, efficiently and safely. I was very impressed with the service.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Jim for your positive review! I'm so glad the entire process to get your vehicle shipped went smoothly for you and that your car arrived with no issues! Please keep us in mind for your future car shipping needs.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Dec. 3, 2022

    Easy Auto Ship's corporate side's wonderful. The rep was great and the price was good. However, during the pickup, the driver showed up at the dealership in Ohio in a giant hurry, slammed the vehicle on his trailer, and wouldn't even let the dealer put the tag on it. He said he had stuff to do and wasn't there five minutes. The dealer called me in a panic and apologized profusely for not being able to get the car prepared and ready because there wasn't any communication.

    When the vehicle was delivered, it was infested with little brown beetles. I don't know if the dealership had done that or if it was from the trailer. I wish it wouldn't have come with a disgusting infestation of beetles. It filled my barn and have now migrated over to my other hot rods. I had to have somebody come and spray down my barn with bug poison to try and kill them all. The worst part was the driver. He was dirty. He looked like he hadn't showered in a month. I know they run the car hauling business, but I would have expected him to shower and get dressed before he delivered it.

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    Staff

    Reviewed Dec. 2, 2022

    I felt very good with the representative at Easy Auto Ship. She was very nice and made me feel comfortable. That was why I went with them.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Jay for your positive review! I'm so glad we were able to get your car shipped for you and have it arrive with no problems!

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    Staff

    Reviewed Dec. 1, 2022

    I dropped the car off at the third party that handled it. They were good and helpful. My son picked the car up. He was happy with it.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Richard for your positive review! I'm so glad we were able to get your car shipped for you with no problems! Please keep us in mind for your future car shipping needs!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 30, 2022

    We dealt with Mark when we called. He was a nice person to deal with. Everybody was great. The car was delivered to my son in Maryland. It was fast. And the driver got there on time. My son is happy, and I'm happy.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Robert for your positive review! I'm so glad we were able to get your vehicle delivered to your son in the time frame you requested and have it arrive with no problems!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Nov. 29, 2022

    Easy Auto Ship was wonderful. Our sales rep did a great job helping us through the pricing. And the driver was very professional, courteous, helpful, and great at communication. We were very pleased.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Dawn for sharing your positive experience with us! I'm so glad we were able to get your car shipped for you with no problems and that you had great communication throughout the entire process.

    Verified purchase

    Reviewed Nov. 28, 2022

    I was very satisfied with Easy Auto. They did a great job and it worked out really well for me. I'd use them again if I need someone to ship a vehicle.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Russell for your positive review! I'm so glad we were able to get your car shipped for you with no problems! Please keep us in mind for your future car shipping needs.

    Verified purchase
    Customer ServiceRefunds & PayoutsMaintenanceStaff

    Reviewed Nov. 19, 2022

    When I got here, my windshield was cracked and I had a little issue with that. Easy Auto had a driver that didn't speak English and we had to go through a lot of texting and getting people on the phone. So, that made it difficult. He picked the car one day and then left the next, and when the windshield got broken, he was texting. He was saying he was sorry and he had to pick up his sister. It was so strange. The people at Easy said he didn't mean that and that was not what happened. So, I wasn't sure if he drove the car and picked up somebody, and the windshield got cracked. But at the end of the day, Easy Auto paid for it. I don't know if I would recommend them though because I wasn't sure with that guy.

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    Sales & MarketingPriceStaffRates

    Reviewed Nov. 18, 2022

    The representative from Easy Auto Ship who helped me get everything set up was great. I had shipped through AmeriFreight before and I didn't realize how all of it works about the board. On both of them, I had done a quote and when I went to do the quote, AmeriFreight kinda pressured me. I talked back with the guy representative from Easy Auto Ship and he explained the whole process to me and he gave me the exact price that he quoted me from the start.

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    Response from Easy Auto Ship

    Thank-you so much April for your positive review! I'm so glad we were able to get your car shipped for you with no problems! Please keep us in mind for your future car shipping needs!

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    Customer ServiceStaff

    Reviewed Nov. 17, 2022

    Easy Auto Ship was excellent. Their customer service reps were very good and very professional. The driver had coffee ready and everything for me.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Tony for your positive review! I'm so glad we were able to get your car shipped for you and have it arrive with no problems!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 9, 2022

    Easy Auto Ship's timelines to ship out my car was a lot faster than other brokers. Also, their reviews were pretty spot-on. They had some of the best reviews, and they were able to get my car shipped out pretty quickly. If I did have any questions, I would just give them a call and they were quick with the response. The quote was on the higher side compared to the other dealers which helped with the car being shipped quickly. It wasn't too bad. It was about $200 more compared to what the other brokers were. The delivery was smooth. There were no scratches or damages to the car. I recommended Easy Auto Ship to friends as well, and they were also fine with the timeline they gave and received their vehicle with no damages.

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    Response from Easy Auto Ship

    Thank-you so much Tristan for your positive review! I'm so glad we were able to get your car shipped for you in the time frame you needed and have it delivered to you with no problems! We pride ourselves on our excellent customer service and efficient delivery of your vehicle! Please keep us in mind for your future car shipping needs!

    Verified purchase
    PriceStaffRates

    Reviewed Nov. 8, 2022

    I obtained pricing on shipping two cars from Florida to Ohio. Easy Auto Ship provided a quote and explained the process. I had obtained quotes elsewhere and while they were similar, it seemed that EAS were experts at shipping. I decided to go with them, confirmed shipping information and had a driver at my door within 45 minutes. The cars were loaded and off they went. Piece of cake!!!

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    Response from Easy Auto Ship

    Thank-you so much Sharon for your positive review! I'm so glad we were able to get your cars shipped for you and have them arrive on time! Please keep us in mind for your future car shipping needs!

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    Customer ServiceTechStaff

    Reviewed Nov. 8, 2022

    Wow! Just Wow! From the first call to Maurice to the great communication with the office staff. Professional from start to finish. Had to cancel a prior shipping contract because of a failed attempt to ship the car; and Easy Auto Ship jumped right on it and had it picked up in no time. Highly recommend them!

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    Response from Easy Auto Ship

    Thank-you so much Glen for your kind words! I'm so glad Maurice was able to help you get your car shipped when another company fell short! We pride ourselves on our excellent customer service and efficient delivery of your vehicle. I'm happy your vehicle was shipped in the time frame you requested and your experience was great! Please keep us in mind for your future car shipping needs!

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    PriceStaffRatesTimeliness

    Reviewed Oct. 29, 2022

    They gave me the best price at the time. The pick-up was in Fayetteville, and the drop-off was in Maryland. It was a 24-hour turnaround. They picked it up one day and dropped it off the same day. There was no hassle. When the driver arrived, we spoke and walked around the vehicle. We seen that the vehicle was not damaged in any form or fashion. He took pictures of it. I also took pictures of it. Then he asked me if it was okay to proceed to load the vehicle, and then I okayed him to do so.

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    Response from Easy Auto Ship

    Thank-you so much George for your positive review! I'm so glad we were able to get your car shipped for you with such a quick turnaround and have it arrive with no problems! Please keep us in mind for your future car shipping needs!

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    Punctuality & Speed

    Reviewed Oct. 27, 2022

    Everything went really well. It was pretty fast. Everything was in place. The car has little to no damage.

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    Response from Easy Auto Ship

    Thank-you so much Ulises for your positive review! I'm so glad everything went great with your car shipment!

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    Customer ServiceStaff

    Reviewed Oct. 26, 2022

    I flew to California and bought a ‘68 and shipped it back through Easy Auto Ship. Their communication was good. My only concern was the driver pulled up on the side of a feeder road, and I felt like he could have pulled into a park. Everything worked out though.

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    Response from Easy Auto Ship

    Thank-you so much David for your positive review! I'm so glad you had such a great experience with our company and your car arrived on time and without any problems! Please keep us in mind for your future car shipping needs!

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    TechPriceStaff

    Reviewed Oct. 25, 2022

    We've had various cars sent with Easy Auto Ship. They could get me the car here the quickest. I had various vehicles picked up and delivered on both ends, and we never had any issues at all. A driver just comes, fills out the paperwork, I hand them the keys, he hands the paperwork, and off he goes. The cost and the service seem like what you would get with any other provider, but they made the experience as easy and painless as possible.

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    Response from Easy Auto Ship

    Thank-you so much Robert for your positive review and for being a return customer, we appreciate your continued business with us. I'm happy to hear that we were able to get your car shipped for you this time with no problems are have it arrive on time! We look forward to doing business with you again in the future!

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 30, 2022

    Rachel, the gal I spoke with at Easy Auto Ship, was great, non-pushy and explained to me how things worked. We met the drivers down the street because our street was too hard to get up to and they took the car and met them at the other end. We got the car a day early. I did the math on the cost if we would have driven the car ourselves and it was a no-brainer.

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    Response from Easy Auto Ship

    Thank-you so much Colleen for your kind words! I'm so glad you had such a great experience with Rachel and that she was able to get your car shipped for you with no problems! Please keep us in mind for your future car shipping needs!

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 28, 2022

    Mr. ** who started the process did a tremendous job. Easy Auto Ship stuck by their quote and the process was was fast. From when the driver picked the truck up in Portsmouth, Arkansas, we got it in less than 24 hours here in Hayward, Wisconsin. He got it here without a problem, took it off the truck, parked it in the garage for us, and left.

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    Response from Easy Auto Ship

    Thank-you so much Greg for your positive review! I'm so glad we were able to get your car picked up and delivered to you so quickly with no problems!

    Verified purchase
    Staff

    Reviewed Sept. 16, 2022

    The transport was wonderful. The driver was terrific. We communicated prior to the pickup in terms of a convenient place for both of us. He couldn't get to my home, specifically, but right off the highway. Then the same on the receiving end was right near the house. So it all worked out very well. It was a very positive experience and I certainly would use it again.

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    Response from Easy Auto Ship

    Thank-you so much Laurie for your positive review! I'm so glad we were able to get your car shipped for you with no problems and that you were able to find a convenient place that you and the driver agreed on to deliver your car to make it easier for you both! Please keep us in mind for your future car shipping needs!

    Verified purchase
    Staff

    Reviewed Sept. 14, 2022

    From the beginning to the end, Easy Auto Ship took care of me and any other adjustments I needed to make because of my dad. The vehicle got from California to New York in 5 days. It was great service.

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    Response from Easy Auto Ship

    Thank-you so much Eric for your positive review! I'm so glad we were able to get your car shipped for you in the time frame needed and have your car delivered with no issues!

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    Customer ServicePriceRates

    Reviewed Sept. 13, 2022

    We like the communication with Easy Auto Ship. Considering the state of the economy and high prices, the price was right.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Sue for your positive review! Please keep us in mind for your future car shipping needs.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 8, 2022

    Once I trusted the process, it all went amazingly well. Lindsay was easy to work with and very responsive to my many questions. My car was picked up 2 days later than I had hoped, but that was due to my basic misunderstanding of what constituted a pickup "window" vs a pickup date. Once a driver was assigned it was a super smooth process. My driver Milan was so nice and very communicative. We arranged for him to pick up to the car at a local supermarket parking lot due to the size of his rig. He got my car all secured and off he went. He managed to make it to the destination (which should have taken 3-4 days) in a day and a half. ABSOLUTELY INCREDIBLE!!!!

    We arranged to meet at a shopping center close by and my car was delivered in perfect condition. It wasn't even dirty. LOL. and even though the car was picked up later than expected it arrived on the date that I initially expected. I couldn't have been happier. Overall, it was an excellent experience from start to finish. I would definitely recommend using Easy Auto Ship.

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    Response from Easy Auto Ship

    Thank-you so much Danytza for sharing your experience with us! I'm so glad Lindsay was able to get your shipped for you and delivered earlier than planned! Please keep us in mind for your future car shipping needs!

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    PriceStaffRates

    Reviewed Sept. 8, 2022

    Friendly driver, communicated with me before, during, and at the end of the trip as needed; got the car to the destination on time and in good shape. Very reasonable price. Except for having to write a lengthy review, I would recommend them.

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    Response from Easy Auto Ship

    Thank-you so much Mary for sharing your positive experience with us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 5, 2022

    Easy Auto Ship would be the auto transport I recommend. They have the best and most reviews, especially for a coast to coast transport. They allow you a lot of flexibility, and they also allowed me to put stuff in my car. Their process was fast and easy. I spoke to someone named Lizzie and everything got set up within 30 minutes. She gave me a timeframe of Monday to Wednesday of the following week. My car got picked up promptly and got dropped off as soon as I landed in California. The driver who picked it up from my house did a full car check then let me know that he wasn't going to be the driver that was going coast to coast. The driver who dropped it off at my apartment drove it right into the complex. He had asked me if I was going to be available anywhere between noon to 2:00. I told him I just landed at SFO and that I'd be at my apartment in an hour. He called me again at 2:00, and when I looked out my window, my car was right there. There were no nicks or dings - nothing a carwash couldn't fix.

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    Response from Easy Auto Ship

    Thank-you so much Vianca for your kind words! I'm so glad you had such a good experience with our company and the carrier during the process of shipping your car. Please keep us in mind for your future car shipping needs!

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    Customer ServiceStaff

    Reviewed Sept. 4, 2022

    The gentleman I spoke to at Easy Auto Ship was wonderful. I spoke to the same person from day one. He was very thorough and articulate. Every step of the way, it was exactly what he said it would be. It was very clear and so straightforward. Until the vehicle got picked up, he was always reachable. He responded immediately with a call, a text, or an email.

    The driver was incredible. I lucked out this time because the first time, the driver didn’t speak English, so I was speaking with his wife. She wasn’t terribly fluent, and she didn’t have a lot of information. But this time, this guy called me the day before to make sure that the dealership was gonna have it ready, and that the hours were what I had said. He said, “Anytime you have any questions, you contact me.” He also called me after he loaded the vehicle. He had two other dealerships that canceled on him at the last minute, but he came all the way regardless of two cancellations. His truck was beautiful. It was an incredible experience all the way through.

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    Response from Easy Auto Ship

    Thank-you so much Shelby for your positive review! I'm so glad we were able to get your car shipped for you and have it arrive on time! I'm happy you had constant communication with your broker and the carrier throughout the entire process!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 3, 2022

    Easy Auto Ship has good reviews and a reasonable price. There were others that were a little bit cheaper, but I like to put my stuff in good hands with companies that have a lot of time in the market and know what they're doing. I even did the deal with another company before making the deal with Easy Auto Ship. But when I had some questions, I tried to contact this company, and they were a little bit rude. They never got back to me. That was when I went with Easy Auto Ship. I'm very satisfied with them.

    The guy who did the transport was really fast because I was told it was going to be about five to seven days but he was here in about four days. He arrived here even before I did. He's a great, very respectful and professional and amazing person. His name is Tony. I’m very satisfied with all the process with Easy Auto Ship. It was worth it.

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    Response from Easy Auto Ship

    Thank-you so much Ingrid for your positive review. I'm so glad we were able to get your car shipped for you with no problems! We pride ourselves on our excellent customer service and efficient delivery of your vehicle! Please keep us in mind for your future car shipping needs!

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    Price

    Reviewed Sept. 2, 2022

    The quote was great. I thought it was gonna be more than that, so I was happy with it. The vehicle came in dirty, but they told me to expect that. So there was nothing surprising.

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    Response from Easy Auto Ship

    Thank-you so much Melody for your positive review!

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    Customer ServicePriceStaff

    Reviewed Sept. 1, 2022

    I called a couple of places for quotes and Easy Auto was the best at getting back to me. In dealing with them, they were always great. I called a lot, but it didn't get set up until the very last minute. Where I lived was kind of a harder route. But they made it happen and the car was shipped on time and everything went great. The transporter texted with me and the communication was good. They did a great job, so I was happy.

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    Response from Easy Auto Ship

    Thank-you so much Elizabeth for your positive review! I'm so glad we we were able to get your car shipped for you even though the route you were on was a little bit tough! We are always up for a challenge! Please keep us in mind for your future car shipping needs!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Aug. 24, 2022

    Easy Auto Ship made it so simple. The pricing felt more straightforward. It was the original pricing that I planned on with the reduced rate. And I felt like they were more interesting to work with. Mark was the representative that helped me get it booked. His communication and follow-up were spot-on. He was amazing. The driver let me know when he was a handful of hours out. He coordinated a great location to meet at. We both arrived at the expected time. The car was ready and waiting. It was seamless. Everything was perfect.

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    Response from Easy Auto Ship

    Thank-you so much Amy for your review! I'm so glad Mark was able to help you get your car shipped and it arrived to you at the expected time with no problems!

    TechPricePunctuality & SpeedStaffTransparency

    Reviewed Aug. 19, 2022

    I had two vehicles transported from Connecticut to Atlanta. Gary was my agent and he was respectful, thorough, kind and transparent. He went over the contract with us and explained the process. Everything went just as he said it, and he was available every time I needed him. The transportation company was punctual, the driver respectful and professional and the vehicles were transported timely and without any hidden costs. I had a wonderful experience and recommend Easy Auto Ship without hesitation. Thank you.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Ana for your positive review! I'm so glad Gary was able to help you get your car shipped with no problems and you had clear communication throughout the entire process.

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    Punctuality & SpeedStaffTimeliness

    Reviewed Aug. 14, 2022

    Easy Auto Ship was fast. I said, "Hey, don't try to nickel and dime your pickup, people," and they didn't. They picked up the next day. It was great. I didn't have to wait three weeks like I'm used to. Then they could find a driver, too. The driver broke down and didn't have reception halfway in Kansas, but I got one from his boss to say he was gonna be late because he had a flat tire. The whole thing was good. It was a very good experience. I'll use Easy Auto Ship again.

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    Response from Easy Auto Ship

    Thank-you so much Thomas for your positive review! I'm so glad we were able to get your car picked up the next day and everything went great with your shipment! Please keep us in mind for your future car shipping needs!

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    Price

    Reviewed Aug. 9, 2022

    The quote seemed high, but everybody seems high. The delivery went smooth.

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    Response from Easy Auto Ship

    Thank-you so much Chuck for your positive review!

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    PriceStaff

    Reviewed July 31, 2022

    The rep was friendly. Also, the quote was reasonable, especially given inflation and everything lately. The car got here in one piece and was timely. So, I would use Easy Auto Ship again.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Jeffrey for your positive review! Please keep us in mind for your future car shipping needs!

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    PriceStaffResolution

    Reviewed July 30, 2022

    We had sold a vehicle to my daughter who lives on the west coast. We needed to transport it from Florida to the State of Washington. Easy Auto did a great job. The drivers communicated every step of the way and they got the vehicle to the west coast two or three days earlier than they thought they would get it there. That worked out for us. The vehicle was perfect when it arrived.

    From their initial quote to what we finally got a bid accepted at, there was an escalation. A lot of that just had to do with the economy and the timing. It wasn't that they lowballed the offer. It was just the time of year. Everybody was moving cars out of Florida and trying to get an oversized pickup truck to go that far was difficult. Easy Auto Ship was easy to work with. They were responsive to any questions we had and they did a great job.

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    Response from Easy Auto Ship

    Thank-you so much Sean for sharing your positive experience with us! I'm so glad we were able to get your car shipped for you earlier that expected with no problems and clear communication!

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    PriceStaff

    Reviewed July 19, 2022

    Easy Auto Ship's quote was one of the best from all the ones that I looked at, and the lady that helped me was very helpful. I had to change my move twice, and she was very flexible with me. My brother and sister-in-law picked up the car, and according to them, everything went well.

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    Response from Easy Auto Ship

    Thank-you so much Jose for your positive review! I'm so glad we were able to get your car shipped for you during your move with no problems! Please keep us in mind for your future car shipping needs!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 18, 2022

    The driver went to get the car at my parents’ house, and when it came to our house, it was quick and easy. Looked over the car and everything was fine. It was an easy process overall, and I was very pleased with the cost and the service. They were a bit lower than some of the other ones that I looked at. Their communication was really good too throughout the whole process. I would recommend Easy Auto Ship.

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    Response from Easy Auto Ship

    Thank-you so much Lisa for your positive review! I'm so glad everything went great with your transportation and your car arrived with no problems! Please keep us in mind for your future car shipping needs!

    Verified purchase

    Reviewed July 17, 2022

    I had a pickup shipped out to me from Nebraska to Texas. I used Easy Auto Ship and I would use them again. They were that good. I bought a brand new Camaro the other day and the dealer picked the shipper on it. If the dealer had not done that, I would’ve picked Easy Auto Ship to ship it. They had good reviews online. Forbes had a raving review on them and that was why I went with them. They're a new startup company too.

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    Response from Easy Auto Ship

    Thank-you so much Clayton for sharing your positive experience with us! Please keep us in mind for your future car shipping needs!

    Verified purchase

    Reviewed July 16, 2022

    I worked with Mark who handled everything from the beginning to the end. Everything worked really smoothly. They picked up our cars and dropped them off exactly where we told them to drop them off.

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    Customer ServiceTechPriceRefunds & PayoutsStaffRates

    Reviewed July 15, 2022

    My brother had moved up to the area and I needed to get his car up to my area. I called many transport companies and I talked to a couple, but I didn't like some of the principles about upfront money. I like being paid when we had a date and then paying the driver when he got up here. Easy Auto Ship had good recommendations as far as the stars and they were a medium price when I was pricing it around. They were very good and they came when expected. It was an easy experience.

    The rep was nice and reassuring and explained the process to me. He told me that we didn't pay until they we have a driver and they pay when the pickup is set. I talked to him a couple of times. I called him right before because I had a window of when I needed to have the car picked up. I called him before I went down to make sure I was going to be within that window. He was and it worked out very well. I gave the car on a Thursday and it was in Boston by Monday. The driver was very pleasant. He was a hard-working guy from Massachusetts and he'd driven from California and he picked up the car.

    I live on very small streets and I gave him the address of a mall near me that had a bigger parking lot, which is a mile from where I live. It was the same thing when he picked up the car. He couldn't get to where we were but he met us within a mile from where I could walk back after dropping off the car. He parked it for me because I couldn't drive a stick shift and we came back and got it that evening. He offered us a ride home but I didn't need it because it was so close. I would recommend Easy Auto Ship.

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    Response from Easy Auto Ship

    Thank-you so much Patty for your positive review! I'm so glad you decided to go with our company to transport your vehicle! We are very upfront with our customers and are very good at communicating what you are getting when it comes to transporting your car with us. I'm happy you had such a great experience with our company!

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    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed July 6, 2022

    I was really surprised at how friendly the reps were. The thing that shocked me the most was when I called back, I got the same agent who called me originally. There was never any confusion as far as coming in contact with several people from the office. The guy set me up with what I needed to know. When I called him back, he picked up, and we picked up right where we left off. He got me where I needed to be. Also, the quote was super accurate and the communication throughout the transport was flawless.

    The driver notified me that even though I scheduled my pick-up for the day after I placed my order, he'd pick up the vehicle that evening. Easy Auto Ship said that it should be there in about three days. The driver got it to me the next day. Easy Auto Ship will definitely make sure they get your car as fast as possible by contacting the deliverer closest to your vehicle. You might get a flatbed truck or you might get a fancy semi-truck. Even though you don't always know what you're gonna get, that's such a microscopic difference that if I ever need to transport my vehicle again, I would definitely go with them.

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    Response from Easy Auto Ship

    Thank-you so much Nathanael for your positive review! I'm so glad we were able to get your car shipped for you and that you had constant communication throughout the entire process. We appreciate your feedback and hope you will remember our company for your future car shipping needs!

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    Price

    Reviewed July 5, 2022

    I used Easy Auto Ship for the first time when I was moving from California to Iowa, and the service was good. When I moved back, I tried to use them the second time, and it went perfectly smooth. The quote was fair too.

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    Response from Easy Auto Ship

    Thank-you so much Cuong for being a repeat customer! We are so glad you chose us to ship your vehicle not once but twice!

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    Customer ServiceContract & TermsPriceStaff

    Reviewed July 4, 2022

    When I put in the quote, I was contacted by Gary. He gave me the breakdown and I told him what day. He told me it's usually a five-day window and they came and picked up the vehicle on the very first day that morning, which was pretty amazing. The communication was perfectly fine. The driver contacted me the day before that he was gonna come. He also contacted me when he picked up the vehicle and he said he would contact me when he was about an hour outside. So, I made arrangements that made it easy to put it together. The driver gave me his number if I had any concerns as well.

    It took three days for delivery, which I understood. It was across the country, and everything was pretty much what Easy Auto Ship said it was, from the cost to the travel and the timeframe. It was a great all-around experience. I’ve never done any transport for vehicles before, so I'd definitely use Easy Auto Ship again for anything else. I also did a review on Google and the Better Business Bureau.

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    Response from Easy Auto Ship

    Thank-you so much Eric for your positive review! I'm so glad Gary was able to get your car picked up on the first day of your window and have it shipped with no problems!

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    CoverageStaff

    Reviewed July 3, 2022

    Setting up the service was great. The rep was super helpful, very clear, and helped me understand what I needed to do. However, I wasn't sure if I could ship my car with things inside of it. Easy Auto could cover information about that or how I could figure out what the driver would be okay with. Apart from that, delivery went pretty smooth. The driver was also great, and while vehicle was a little dirty, it wasn’t anything I wasn’t expecting.

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    Response from Easy Auto Ship

    Thank-you so much for your positive review Kevin! I'm so glad you had such a positive experience with our company! Please keep us in mind for your future car shipping needs!

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    Customer ServicePriceStaffTimeliness

    Reviewed July 2, 2022

    I looked at seven auto transport companies. I wanted the pickup of my Nissan Rogue on the 10th of June and this was from New York to Atlanta. Easy Auto Ship said it can be picked up on the 10th so I choose them. The other companies said that it will be one or two days after or before. Easy Auto was very professional, which is hard to find. The quote I got was on the higher end because I asked for a particular date. Normally, they ask to have 1,100. But when I asked them the particular date, they say it will be around 1,375.

    The pickup and delivery were smooth. The guy picked up at the right time and he called me at the correct time. He checked the car, took pictures for any dent or any scratch then loaded the car. He gave me the time that he would be delivering and he delivered on the same day. Before he came on Tuesday, he gave me a call on Monday evening that the car would be delivered around 12:00. He delivered on 11:30 and we did a checkup. The car had no scratches or issues. Whatever Easy Auto promised, they delivered. It was very good service.

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    Response from Easy Auto Ship

    Thank-you so much Abhishek for your sharing your positive experience. I'm so glad we were able to get your car shipped for you within the time frame you requested with no problems. Please keep us in mind for your future car shipping needs!

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    PriceRefunds & PayoutsStaffRates

    Reviewed July 1, 2022

    One thing I liked about Easy Auto Ship was they weren't flaky about the price. They quoted me a price and that was the price. With other companies, there was a chance that the price could change based on what driver decided to pick up the job. I liked being able to know for sure what the price is going to be. The transport was from Arizona to Michigan and that took five days.

    The driver did a great job. We picked a location close to where the delivery needed to happen. It was a parking lot that was big enough for him to pull in and unload it. Because of fuel prices right now, it actually saved us money to have the car transported rather than have the two of us driving the car cross-country and paying for lodging and food. I would recommend Easy Auto Ship.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 30, 2022

    I blew my engine in the middle of Nevada and I had someone scheduled to pick me up. I put down a deposit of 100 bucks and never heard back from the guy. I was calling around then I talked to one of the guys from Easy Auto Ship and he gave it to me straight. I said, "I got a two-for-one for 300 bucks." He's said, "Dude, if you take a two-for-one, it's going to, A, take you forever to get it picked up, or, B, it's not going to get picked up." He explained to me how the whole thing worked and that it goes up on a board then people bid on it themselves. One of the guys gave me a full rundown how everything works.

    The transport was 250 miles and it was from a Traveler's Inn to a mechanic shop. That took 24 hours. The guy who was helping me organize it called me once it was done. I was super appreciative. The driver picked up midday and said, "I'll either drop it at the shop tonight at 10:00pm or drop it off tomorrow like 10:00am." I called him a couple of times and he was super nice and helpful.

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    Customer ServicePriceStaffBillingRates

    Reviewed June 24, 2022

    I got in touch with Bill at Easy Auto Ship and just from talking to him and talking to the other people, Easy Auto Ship was the place I needed to go. He was more personable. He was more interested in what I wanted to do. One of them didn't return my calls. As far as price, they're all about the same price at about $200. It wasn't the least expensive, but it wasn't the most expensive. It was all in a ballpark there and I just needed someone I could trust. I read the reviews online, and then Bill reassured me that he would take care of everything. He followed up with me too once they picked my car up to make sure I knew everything and he also gave me a contact if I needed anything and kept me in contact with the driver.

    My car was picked up on a Monday in California and I had it dropped off to me by Thursday at 10:00 in the evening. I checked online to see where it was on Tuesday, and then I got a text from the driver on Wednesday saying he would be here Thursday. I texted him back on Wednesday. On Thursday, we spoke because he needed a new place to drop off because the place we had agreed upon was the streets were going to be too small. Within five minutes, we had already come up with a new place and he dropped it off. If I'm ever shipping out a vehicle again, I'm going with Easy Auto Ship.

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    Response from Easy Auto Ship

    Thank-you so much Phillip for your positive review! I'm so glad Bill was able to help you get your car shipped and everything went smoothly.

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    Staff

    Reviewed June 16, 2022

    I've had a good experience with Easy Auto Ship. Their rep was great and she walked me through everything. The driver was very nice. The car came sooner than expected and it was in perfect condition. Overall, Easy Auto was convenient, accessible, and economical.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Kristine for your positive review! I'm so glad we were able to get your car shipped for you and have it arrive earlier than expected.

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    Staff

    Reviewed June 10, 2022

    Easy Auto Ship was easier to work with. The person that I dealt with was very professional. Everything was on time. The driver was really friendly and very professional as well. He was very accommodating with me as far as where to pick up.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Mike for your positive review! I'm so glad you had such a great experience with our company and your driver! Please keep us in mind for your future car shipping needs!

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    PriceStaff

    Reviewed June 9, 2022

    I was to have my car shipped that very day and the other shipper informed me that they couldn't ship my car when I already had my ticket. The Easy Auto Ship rep got to work on my move that very day. The cost was expensive but as a last-minute decision, I understood. She put down everything she was doing, cancelled her lunch and worked on my move. It was worth the emergency cost.

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    Response from Easy Auto Ship

    I'm so glad we were able to get your car shipped when another company fell short. We appreciate you taking the time to leave us a positive review and let us know that you were happy with your transport! Please keep us in mind for your future car shipping needs!

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    PriceStaffHonesty & Transparency

    Reviewed June 1, 2022

    Easy Auto Ship is an excellent company. They were honest, accurate and efficient. Their rep put a quote online and I accepted it. Everything he said he was gonna do happened. I’m very satisfied.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Tammy for your positive review! I'm so glad we were able to get your car shipped and delivered with no problems! Please keep us in mind for all your future car shipping needs!

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    Staff

    Reviewed May 25, 2022

    Easy Auto Ship's rep was very helpful and informative. The driver was good, too.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Thomas for your positive review! I'm so glad we were able to get your car shipped for you with no problems!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 21, 2022

    I had three or four different companies and the Easy Auto folks got back to me so quick. They told me exactly what they were gonna do. They said I would hear from somebody in no more than five days and the vehicle would be up there no more than five days later. I wasn't sure it was going to be true, but they found a guy, got the car, and he got it from Florida to New York in two days. What was really nice was the driver just had a two-car carrier. It was perfect because then I knew he wasn't gonna be driving around 10 different places. He texted me and let me know when he was going to be at my place. It worked out great. The cost was great too. I was expecting to pay around that much and when I was looking at the other quotes that I was given, they were all within the same price. With the service I got and the money that I spent, it was awesome.

    The only thing they could do differently is when they sent me this link, the guy said, "Read all of the conditions." I said, "I can't read this this quick. I'm gonna be here all day." He said, "Just click it and approve it." I did, but I never got the link and it didn't take me back to it so that I could read it a day later. I asked him where it was and he said, "I'll send you some stuff." He took some screenshots of the basics, how much money I was going to spend, etc. But it wasn't all of those condition things. There was no link to all the details of the conditions. I couldn't get back to it and he just sent me a summary. That kind of bothered me a little bit. If they could send a PDF so that I could go back and read it after I signed it, that would be great.

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    Response from Easy Auto Ship

    Thank-you so much Michael for your positive review! I'm so glad we were able to get your car shipped in the time frame that you needed. We as a company pride ourselves on our excellent customer service and efficient delivery of your vehicle.

    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaff

    Reviewed May 16, 2022

    I hired Easy Auto ship transportation company to ship a car from Oregon to Florida. I gave them close to two weeks to arrange transportation, the day before I before I fly out they finally have somebody to take the car however it’s more expensive than what they quoted me. As they told them I have no choice now and to go ahead and do it. Keep in mind I went with them because of the good reviews. I could’ve went with somebody $500 cheaper than them. But did not like their reviews that they had online. I was also told that I could put 150 pounds of personal items in the car at no charge. I was also told that he would be picking up the car very first thing in the morning. Got a call an hour later from the truck driver. Said he would see me in two hours which I of course said that would be fine. He wanted to meet me 45 minutes away from my doorstep.

    I paid for door-to-door delivery service just like you will. He did not come to my door and I did not drive 45 minutes from my house. We settled on a spot 20 minutes away from my house. As soon as he got there told me there was no items allowed in the car and that there would be an up charge. Of course I could not get a hold of anybody at you ship. As I didn’t have much of a say in the matter since the car was already loaded with a few items. I could’ve taken them out and put them in my other car but I was told there was not a charge so I expected this to be reversed later on. I was never called by the car company. The extra charge was never reversed and when I called them again when the car was dropped off they told me sorry there’s nothing they can do. It is at the driver's discretion.

    The driver also wanted me to drive over an hour away from my house to pick up the car. I told him I had no car to get there and he told me he would pay for the Uber if I was willing to drive it. I told him no. I paid again for door-to-door delivery service and I would be more than happy to meet him at the shopping center but you’re supposed to deliver to my front door not an hour and 10 minutes away from my house. When he did finally show up in the parking lot it was at 8:45 PM and dark. I could not see the car other than the flashlight on my phone. I have found multiple scratches on the vehicle. I believe most if not all will rub off or buff out. But this was a brand new vehicle I shipped with not one scratch on it. Bottom line is I was over charged and dragged out to the very last day so they

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    CoverageMaintenanceStaffTimeliness

    Reviewed May 8, 2022

    I had a great experience with the auto shipping company and the shipper. There was a lady I worked with who took care of everything. The driver was really spot-on. They picked it up one day and delivered the next day. He had a big enclosed trailer and I had him meet me at a giant parking lot. It went smoothly. I'll probably use them in another two or three weeks when I buy another car. I like the lady I work with over there at Easy Auto Ship and I will just go back. If ain't broke, don't try to fix it.

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    Customer ServiceStaffTimeliness

    Reviewed May 7, 2022

    Easy Auto Ship shipped the vehicle out the next day after I called in. There was constant communication via text message with the driver. The service was good. I would definitely recommend them again or use them again if I had to.

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    Easy Auto Ship
    Response from Easy Auto Ship

    I'm so glad we were able to ship your car so fast and that you had great communication throughout the entire process. Please keep us in mind for future car shipping.

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    Price

    Reviewed May 6, 2022

    The bike arrived perfectly on time. My only problem was the cost. I've been doing this for six, seven years now, and it's never been over $500. This time, it was $1,000 which was because of short notice. Had I had somebody else in that short period of time, I'd have taken them.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 29, 2022

    They were really helpful. I initially signed up but then the car I was looking for was sold. I found a different vehicle and I reached back out to Brandon, who provided me the first quote. He got back to me right away, and got everything lined up and scheduled. It all went super quick. It was really good. I wasn't there for the pickup but the dealer said it went really well. The delivery was great. It was a little bit later than originally expected but it was not an issue. I was prepared to be there until it showed up. The cost was right in the ballpark of where I had expected it to be. So I’m satisfied with it.

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    Response from Easy Auto Ship

    Thank-you so much for the positive review. I'm so glad that you found the right vehicle and were able to have it shipped without any issues. Please keep us in mind for future shipping needs.

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    Customer ServicePriceStaff

    Reviewed April 25, 2022

    Mark with Easy Auto Ship was so nice. I got great service. The driver called and told me they were an hour away, and they showed up in one hour. I deal with a lot of people and they were excellent. I'm going to use them again. I just bought another car in St. Louis and getting ready to call Mark to see what he's going to charge me to bring it to Whitestown, Indiana.

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    Response from Easy Auto Ship

    Thank-you so much for the positive response Danny! We pride ourselves on our great customer service and our efficiency. We look forward to helping you ship your next car!

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    PriceRates

    Reviewed April 24, 2022

    The price was higher than I had hoped but they were able to get the car to where and when I was wanting to get it. They did a fine job.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Ken for the positive feedback! Please keep us in mind for your future car shipping needs.

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    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed April 23, 2022

    I was skeptical at first, but the experience with Easy Auto Ship went well. They were able to beat the prices that I had received from other auto ship places and the company that they hired to pick up the car was exceptional. Colin who I talked to was super helpful and very empathetic. We were impressed, which is hard these days because a lot of people are not taking the time to create that customer personal experience.

    Easy Auto Ship could explain the procedure a bit on what they do though. When I was trying to explain it to my family who was asking what was going on with the car, they did not understand that they were the broker, and that they just put it out there. It was difficult for me to understand, and that let me know that I didn't understand it well. Also, once it's put out that that is your need, it could be a matter of two weeks or two hours. For me, they called me and said, “We have somebody that can go there and they'll be there in two hours.” But I was not up there so I had to arrange for everything. It would have been helpful to know it could be that quick. Additionally, the hauler and the driver should receive more. The cut for Auto Ship was 300, and the hauler and the driver only made 400 on the pickup. I thought they were getting more of the cut.

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    Response from Easy Auto Ship

    I'm so glad we were able to ship your car so quick for you. Thank-you so much for the positive feedback.

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    Refunds & PayoutsStaffTimeliness

    Reviewed April 22, 2022

    Easy Auto Ship was wonderful. The man was so fantastic. He said, “I will get this truck within the next 24 hours. Even if I have to pay for them to tow it to a storage unit and pay for the towing and pay for the storage, you will have the truck taken care of.” I was frantic at that point, and he alleviated the whole problem within minutes. I was relieved because the vehicle was one of the few things I had to give my children of their father. The man kept in touch with me the whole process. He found a man but his fee was more. It was 1,500. But that was fine because that was a different time period where the gas was higher. What he ended up doing to get a driver was he lowered his take and hired and made the trucker’s fee higher, which was equally incredible. I've never seen a businessperson who did that all to keep the customer satisfied. I would definitely use them again.

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    Response from Easy Auto Ship

    I'm so glad we were able to get your problem solved quickly and efficiently for you. We do our best to provide the best customer service we can. Please keep us in mind for your future car shipping needs.

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    Customer ServiceTechPunctuality & SpeedStaffTransparency

    Reviewed April 20, 2022

    I've dealt with a lot of shipping companies and Easy Auto Ship's service was the best I've had with shipping. I've never had such a quick response and their rep, Nathaniel, did an incredible job. He was on point -- giving updates, checking in with me, and making sure that I was good. Also, the company that they used was very professional. Their name, Easy Auto Ship, is on point and if anytime I need to ship a car, I'd call them up.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much Branden for the positive review! I'm so glad we were able to provide excellent customer service for you while we were shipping your car! Please keep us in mind for future car shipping needs.

    Verified purchase

    Reviewed April 14, 2022

    I placed the order on Thursday then the car was picked up on Saturday and I got it on Monday. Everything was very good.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Shoaib for the positive feedback. I'm so glad everything went smoothly for you.

    Verified purchase
    Staff

    Reviewed April 9, 2022

    Everything was great. The driver communicated with my boyfriend.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Sierra for the positive feedback.

    Verified purchase
    Staff

    Reviewed April 8, 2022

    I used Easy Auto Ship for three vehicles and it was all very smooth. Also, the drivers were very friendly. The guy that delivered the trailer helped me out and was very informative.

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    Easy Auto Ship
    Response from Easy Auto Ship

    I'm so glad that you had a positive experience. We pride ourselves on our customer service from start to finish. Please keep us in mind for all your future car shipping needs.

    Verified purchase
    Customer Service

    Reviewed April 7, 2022

    I called over the phone to set everything up and it was easy. Everything was straightforward.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you Matthew for your positive feedback. We look forward to helping you in the future with your car shipping needs.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 6, 2022

    The car was picked up on the day they said and was dropped off a day early. The driver was good and helpful.

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    Easy Auto Ship
    Response from Easy Auto Ship

    I'm so glad that the car was able to be dropped off earlier than expected for you. It's always great to hear such positive feedback. Please keep us in mind for all your future car shipping needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2022

    I used them about a year ago when I moved down to Houston, Texas. I talked to a very nice lady then and she set up the process for me. Then, I moved back to Kansas City so I called back. On both times I used Easy Auto Ship, the drivers were great.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you Eric for being such a loyal customer! I'm so happy you had such a positive experience the first time that you called us back to ship another car for you. We hope to do more business with you in the future.

    Verified purchase
    PriceRefunds & Payouts

    Reviewed March 27, 2022

    My son was getting transferred from the army so we had to have a car shipped out here. We used Auto Ship and it's good. My son paid for the cost and it was all right.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you Steve for the positive feedback. Please keep us in mind for your future car shipping needs.

    Verified purchase
    Staff

    Reviewed March 25, 2022

    It worked perfectly with Easy Auto Ship. The rep was very professional, helpful, and personable. I liked her. My daughter received the car and it went very smoothly. They pulled it up to in front of the house she's living in. She paid the guy what the balance was, and he backed it off of the truck and handed her the keys.

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    Easy Auto Ship
    Response from Easy Auto Ship

    I'm so glad you and your daughter had a positive experience with us. We pride ourselves on our excellent customer service and appreciate it when customers let us know how we did! Please keep us in mind for your future car shipping needs.

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed March 24, 2022

    Easy Auto Ship was willing to work with me on the price. I also liked how they communicated. Everything happened exactly how they said it would. They even arrived early. They said they would be there between this day and that day, and they arrived exactly the first day. The quote was very fair and they charged me only exactly what they said they would. They didn't add anything or change anything. When I got down there, there were no surprises at all. They worked with us as to what was best for us. They took pictures and I took pictures also before they left. He took pictures when he got down there, to make sure everything was the same. They let me look at the car and inspect everything first. He went over all the paperwork and we signed the papers.

    I was scared to death to do it because I'd never done anything like that before. You're trusting somebody with your vehicle for days. You don’t know what’s gonna happen to it because you can't be there. But, everything was in perfect condition. They gave it back and it looked exactly like it did when it left. There was not one scratch mark left on it.

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    Easy Auto Ship
    Response from Easy Auto Ship

    I'm so glad you had a positive experience with us! We pride ourselves on our excellent customer service and efficient delivery. Please keep us in mind for all your future shipping needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 17, 2022

    They were very professional and timely. Communication was awesome. They would send me emails and text messages to let me know where I was in the process so I felt very confident using that person. I was very satisfied with the service.

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    Easy Auto Ship
    Response from Easy Auto Ship

    I'm so glad that we were able to communicate everything efficiently with you so you were aware of the process. We pride ourselves on our excellent customer service and communication. Please keep us in mind for all your future car shipping needs.

    Verified purchase
    Customer ServicePriceValue

    Reviewed March 12, 2022

    I decided to ship my car to SanFrancisco and I just fly there. After doing some research, Easy Auto Ship met my needs better than some of the other carriers. It seemed like the logical solution. Customer service answered all my questions and was always available. The biggest thing I was worried about was finding somewhere to keep the car stored until I got to San Francisco. I needed the car on a specific day and it was a really tight window. The carrier picked up the car in a shopping center outside my mother's house and they left the car at Park ‘N Fly in San Francisco. As soon as I landed on the 19th, I took a shuttle over there then picked up my car. This service was worth every penny. Easy Auto did exactly what I needed them to do.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much CJ for leaving this positive feedback. We pride ourselves in our efficient delivery and I'm glad your car was able to be there when you landed in San Francisco. Please keep us in mind for all your future car shipping needs.

    Verified purchase
    Staff

    Reviewed March 10, 2022

    Easy Auto Ship shipped my car to my son’s house in California. He took the car to get it checked out, and we had just serviced the car before it left here, and it had a bunch of issues underneath. So, I'm hoping it's just a coincidence, but it's weird. We used Auto Ship before. We had our cars go from here to Georgia, and back from California to here. And then we used them to come back. We had no issues, and it's the same car. But it's just kind of odd that I had just put over $3,000 into the car, and when he got it out there, we had a few issues with it. It's weird. So he said he would check it out.

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    Verified purchase
    Customer ServicePriceRatesTimeliness

    Reviewed March 4, 2022

    I booked online at a couple of different places. Got a price from Easy Auto, called them, and they were able to give me a better quote within minutes. They were the best in terms of price and timeframe. The cost was expensive, but compared to everywhere else I looked, it was comparable if not cheaper. It was worth it, definitely. The delivery was easy. It took no more than five minutes. The guy was very accommodating. I had to pay in a mixture of cash as well as online. I had a wonderful experience with them.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank-you so much Joseph for the positive feedback. I'm glad we were able to give you a quote that was better than the other places you had gotten them from. Please keep us in mind for all your future car shipping needs.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed March 3, 2022

    The shipping part with Easy Auto Ship was great, but I don't think the communication was wonderful. I hated the experience of communication. Also, they were more expensive. The reason I got hooked up with this guy from Easy Auto Ship was the dealership that sold me the car works with them. He said, “He's great. Mike's a good guy.” I called him and the first day that I talked to him, he said, “Well, it's gonna be between 850 and 1,000. I said that it was just way too high. It was about 150 bucks higher than every other quote that I got.

    This was a Monday of week one, and I was working on the deal with the car. So, that Monday went to a full week. The week after, toward the end, it was going to be ready. I didn't hear back from Easy Auto at all, so I contacted the couple other brokers that I found online. They said, “It's gonna be around 695.” I said, “Okay. Great. Let’s go ahead and do it. Get it set up.” Then I got a charge on my card from Easy Auto Ship a couple of days after I'd put a bid out to the broker. I called Mike and I asked, “What is this, $150?” He said, “Well, it’s 850 to ship. And 150 is to us. And you give 700 to the driver.”

    I said, “Well, that's way more than other shippers. Can you negotiate it down? What's the deal?” He said, “Well, you put your name out there with the rest of the broker system and screwed it up. And now the shipping rates have gone higher. He’s gonna go pick it up in a day and a half. So, if you want, I can cancel it. And then you can try again with somebody else. But you're probably gonna get the same rate from everybody else now because the price is what it is.” So, at that point, I was stuck between a rock and a hard place. I just kind of went with it. I called the other shipper, apologized and told him this other guy charged my card and went down that path.

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    Verified purchase
    Customer Service

    Reviewed March 2, 2022

    Working with Easy Auto ended up being really easy, and we were pleased with both of our car transportation move down here. The first vehicle took six days, and the second vehicle took five days. We've had them at two different times. Both transport companies did a great job with phone contact.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Price

    Reviewed March 1, 2022

    My experience with Easy Auto Ship is pretty good. They moved a Honda CRV from Seattle to California. Because I have a very strict timeline, it's a little bit expensive but there was nothing to complain about.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Glad everything worked out well for you, Xuankun.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 28, 2022

    Easy Auto Ship made a mission and they made the mission well. We were told, “This is the time we're going to be there. This is the guy's name.” A couple of days later, he was there. He picked up the vehicle, and he was gone and delivered on time. So, there were no frills. It was right to the point. It was a good transaction.

    Thanks for your vote!
    Easy Auto Ship
    Response from Easy Auto Ship

    Thanks, Matthew!

    Verified purchase
    Price

    Reviewed Feb. 27, 2022

    The transport was delayed because of the snowstorm. So it took about three days. But overall, my experience was easy, simple, and cheaper.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thanks for understanding that things can get delayed - Thanks, Adam.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 26, 2022

    The first time I called them, the guy that I talked to was polite, nice, and helpful. Everything was good and easy. It was on time and professional as well. The vehicle got here sooner than I thought it was gonna be. So that was good too.

    Thanks for your vote!
    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Feb. 25, 2022

    I placed the shipment order almost two weeks ago, and I haven't received my car yet. So I'm not that happy. I talked with the driver, and he told me that he has to deliver all the cars. So he hasn't had the time to deliver my car yet. In the email that I received, it says that it was supposed to be delivered earlier on the 4th of this month. But we are almost at 8th and every time I ask the driver, he told me the next day.

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    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Feb. 24, 2022

    They didn't update me during the transport. I called twice to see where they were at. It was an office number, so I don't know if that was the driver or what the details were. But the overall service was good. The quote that they gave me was accurate. The car arrived the same way I left it when I gave it to them.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Drivers aren't on their phones much, as they're too busy focused on that road, but we appreciate you understanding and we're glad you had a good experience, Harrison.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 23, 2022

    This is my second time using Easy Auto Ship. It was super easy to ship the car with them. They were always super responsive and quick to respond too. The cost was a little more expensive than I paid the first time I used it. But I expect things to go up in price every year. With how short the window of time was for them to pick up and deliver the car and delivering on that and comparing that to the price of me having to drive the car across the country, it definitely made a lot of sense and seemed fair. Everything went smoothly.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thanks for being a great return client, Ryan!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Feb. 15, 2022

    This is the second time I've used Easy Auto Ship to ship my car out here and what stands out is the customer service -- the ability to get the job done. They find a driver and they follow through with what they tell you they're going to do. Their rates were very fair as well. Samantha is the woman I've dealt with every time and she was right on top of things. Also, the drivers they sent were super nice guys. They got our car here way ahead of schedule. They had to drop it off with a neighbor and coordinate with him so it was a little bit more challenging than if we were right here but they did the whole thing smoothly. They let us know what was happening every step of the way. Easy Auto Ship is the only people I would use.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is so sweet of you, Sally - thank you!

    Verified purchase
    Customer ServiceStaffCommunication

    Reviewed Feb. 11, 2022

    The first gentleman was excellent. But there was a lack of communication when he had the day off. The next person, because my car was put on a trailer and started to be shipped, had no communication that there was an offer accepted and the terms so there was a lack of follow-up on that part. But during the delivery, the gentleman called me an hour ahead of time and told me when he was gonna arrive. He arrived and I told him where the vehicle was gonna be parked. He maneuvered his trailer to the appropriate location and we unloaded it.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 10, 2022

    I was moving from Alaska to San Diego and my first shipping company only went to Tacoma. I previously booked with a large auto transport company and they were incredibly incompetent and super awful. My car had been sitting for five days and I couldn't get ahold of them. I ended up canceling with them and googling car shipments and looking at reviews and Easy Auto Ship, a smaller company, was super wonderful. I called them and explained to them the situation I was in. Not only were they incredibly professional and explained all my different options, but they were also personally empathetic towards the frustration I was feeling and made it clear that they found the other company's conduct completely unacceptable.

    They said they could find me a driver within four days. The day after that, they said they already found me one, and then within 24 hours, my car had been shipped. It was very quick. Having a car shipped is something that's so stressful and using this smaller company was best because I knew my car was going to get lost in the amount of orders. It's really nice to be able to form personal connections with the people who are in charge of it. They were just as accountable as a larger company.

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    Easy Auto Ship
    Response from Easy Auto Ship

    We are so happy to have saved you from the frustration and unprofessionalism of the other companies - thank you for the kind review, Alanna!

    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 9, 2022

    I did the sign-up over the phone and they got me someone to do the transport within two hours of initially calling them. They were true to their work and the quote was spot-on.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Perfect!

    Verified purchase
    PriceStaff

    Reviewed Feb. 8, 2022

    Everything went fantastic. The quote and the final cost were the same, so it was good. Easy Auto Ship is a great company to go through.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much, Denise!

    Verified purchase
    Staff

    Reviewed Feb. 7, 2022

    I talked to more than one person throughout this process and everybody I talked to was pleasant to work with and very helpful. The car was delivered without any problems. The drivers kept my daughter up on what time they thought they were going to be at the destination and they were there in that window.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly.

    Verified purchase
    Staff

    Reviewed Feb. 6, 2022

    I had to ship a commercial truck from Florida to Texas and the driver was there in perfect timing. He was super knowledgeable and he did a fantastic job. He got it here exactly when he said he would in perfect condition. Everything was great. I've recommended Easy Auto to anyone that I've talked to since.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is so kind of you, thanks Matt!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 5, 2022

    I had a good experience with Easy Auto. The drivers were texting me throughout the transport. I just wish Easy Auto were a bigger company and had more availability. I tried to get them to take the vehicle to Florida and they didn't have anybody going that way. I totally get it but it would have been nice if a company with that communication had more availability of drivers going to different places.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 4, 2022

    One thing I liked most about Easy Auto was customer service. They were always in touch with me and every time I called, they picked up immediately. The person I was in touch with was really good and professional. It's a very reliable service. The customer service is by far top-notch and I'd tell others to 100% use them.

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    Easy Auto Ship
    Response from Easy Auto Ship

    We pride ourselves on our customer service - thank you so much, Numair!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 3, 2022

    They were very professional and the transport was organized. Also, they did okay with their communication and the quote was spot-on -- exactly what they said it would be.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you, Tommy!

    Verified purchase
    PriceStaffRatesHonesty & Transparency

    Reviewed Feb. 2, 2022

    I usually ship cars back and forth to Florida. This was the first time I’ve used Easy Auto Ship and what convinced me was that the woman I dealt with was honest. She was right on the money and she knew exactly what she was doing. I double checked her through another source that was also credible and it was the same price. I liked her personality. She didn't mislead me in any way. Then I had someone meet the driver because my flight was canceled. The driver stayed in contact with my source who received the car. Overall, it met my expectations.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is awesome - thanks, Jay.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2022

    Most companies do the cars but they wouldn't do the jetter. They didn't understand the jetter exactly. But Easy Auto Ship said they could do it. I told them it would be five or six weeks before they actually made the jetter, and when I called back once it was ready to go, the gentleman who initially helped me was no longer working there. There was another young lady that helped me. The way they took care of it was a smooth transition. A day before the delivery, the driver and I touched base and he said he would arrive at a certain time. He called me when he was an hour out like we discussed, he took the jetter off his truck, and it was good to go. Everything we discussed, Easy Auto Ship took care of. The communication was excellent. The company name says it all. It was easy and they were professional. I would recommend them.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This all sounds wonderful! Thank you for sharing your experience, Chris!

    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed Jan. 31, 2022

    This was my first time and I didn’t know about Easy Auto Ship. I also didn’t how the whole process of car transportation so I was worried about whether some parts may be broken or not. But as I’ve seen the many reviews, especially on Google, I decided to go with it. Everything was good and all the people were responsive when I have a question. I was satisfied with the customer service. Then shipping the vehicle took two days and it was quite reasonable.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 30, 2022

    It was a day late, but Easy Auto Ship got the vehicle here and delivered it. The cost in relation to the quality of service was excellent. The representative was very pleasant as well. I recommended it to another person who's using the service now.

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    Verified purchase
    PriceRates

    Reviewed Jan. 29, 2022

    I was shipping two cars. One is a fancy car and I was gonna ship that enclosed. The other one was a less fancy car and I was gonna ship that open. Enclosed usually cost a lot more and I got both of the cars shipped enclosed at the same price I was going to get with only one shipped enclosed from another shipper. Everything was exactly on time and pretty convenient. It was a good experience. I’ve already recommended Easy Auto Ship to one of my friends who was moving cars.

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    Easy Auto Ship
    Response from Easy Auto Ship

    How perfect! Thanks for sharing, Ken!

    Verified purchase
    TechPriceStaff

    Reviewed Jan. 28, 2022

    The rep from Easy Auto Ship was knowledgeable. I was hoping to get a quote that was somewhere under 1,000, and I did. During the delivery, our man came over and I had him unload the vehicle. He was friendly and did a great job. I had no complaints at all. They could have gotten back a little bit quicker but it was still within the timeline.

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    Easy Auto Ship
    Response from Easy Auto Ship

    We're happy that we could keep you in your price range and keep you satisfied - thank you, Dennis!

    Verified purchase
    PriceRates

    Reviewed Jan. 27, 2022

    Easy Auto Ship was on time. They charged the price that I was told upfront and they actually delivered the vehicle before the actual date that they were supposed to do it. Overall, a good experience.

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    Verified purchase
    Staff

    Reviewed Jan. 26, 2022

    It's seldom that I have to use a service like Easy Auto Ship. But Samantha, who was my service rep, did an excellent job. Everything worked out fine. I’d use them again.

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    Verified purchase
    PriceRates

    Reviewed Jan. 25, 2022

    The lady did a great job of communicating with me about everything. The quote that I got compared to the final price was very accurate.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Jan. 24, 2022

    I liked what I was offered with Easy Auto even though the price was a bit higher. The service was great. They deliver more than expected. When I spoke to Abby, she came down with the price a little. I said I got a company. She quoted nine, but she came down. And she said, “Eileen, this is it.” She explained to me why, and it made sense. Putting out, "I'll quote you 400, 500, 300,” and they don't tell you when. And by the time you're sitting with this car, waiting to be sent, that's the day you find out how much it really cost. So, I would recommend Easy Auto. The quote was exact to the penny.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!

    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed Jan. 17, 2022

    I compared prices. And to me, Easy Auto Ship's was very fair. I called them and I got Michael. The guy looked good, but then he turned out to be better than good. It was perfect. From the very beginning, I said, "I'm very nervous. I've heard so many awful stories." And he just talked me through it. "Well, here's what we'll do." They had me signed up with ABC Company and they canceled. So all of a sudden, I don't have a ride again for my car. So immediately, I called back to Michael. And in between this, I got a couple of other people, females. He would be out of his office, and I would call, because, again, I'm suspicious. And then, "Oh, let me get him." He was a perfect gentleman. He answered every question.

    I said, "I'm getting really stressed. I have three days. I'm gonna be on an airplane, and my car will be here. I have to leave it." Two days before, he worked with some hauler who does expensive vehicles inside with it. Who knows how he handled it, but he got it for less than the guy wanted. And he had to drive up from San Diego to pick my car up in the South Bay of LA.

    The guy that picked the car up was a jewel. He and I conducted all of our business in raging storms, rain, wind in front of my building. We just scrambled, did all the pictures and questions, got the car into his covered vehicle. And all along the line, this guy called me, told me where he was going. There was a delay when he planned to bring the car to me, which was earlier than I expected anyway, so it wasn't a delay for me. And he had an issue, he called me.

    I was standing out the hotel room as he pulled up. I knew he'd be there at that moment, because he said he would. I went down and stood outside, and he drove up. I gave him my money, he thanked me timely. My car was fine. Everything was on time. And it's because of a guy like Michael, and the people he works with. I told him, "You guys are incredible. I am gonna give you a good review.” And I did. Everything was what I needed and as they said it would be.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Sandi, this is truly one of the best reviews. We appreciate you sharing your experience and we love your kind words. We're happy that Michael could help you feel so calm and put so much trust in us. We hope to ship with you again soon! Thank you!

    Verified purchase
    Customer Service

    Reviewed Jan. 16, 2022

    Easy Auto was on time and delivered on time too. It was good working with them and the communication was perfect. The broker was able to give me all the information I needed. The transport took three days and I was satisfied with that. I would recommend Easy Auto.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you, Isaac! Hope to ship with you again soon!

    Verified purchase
    PriceStaff

    Reviewed Jan. 15, 2022

    The rep was very knowledgeable and took it very personally. The only issue was that she said it was gonna be here on a Thursday and it came the Tuesday prior. So, it was hard to switch off work. But it was no fault of the shipper. The quote from Easy Auto Ship was competitive. The vehicle was delivered in an enclosed trailer and it arrived as good as it was when it left. I'm very satisfied with the experience. It was just that one hiccup with the day, which isn't a huge deal.

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    Easy Auto Ship
    Response from Easy Auto Ship

    John, thanks so much for the kind words. I'm glad we were able to meet your expectations and get your car to you in a timely manner and in good shape.

    Verified purchase
    Staff

    Reviewed Jan. 14, 2022

    The reps at Easy Auto were very nice but there was a problem at the beginning that they had to start the process all over again. It was a panicky situation. I’m 75 and I’m handicapped, and I totally rely on that because I need my car here. And I need the car in New York, although I don't think it's a good idea. But maybe I’d do it again.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Ana, I'm glad that things worked out in the end and we were able to work through the bumps in the road and get your car to you. Thanks for taking the time and leaving us a review!

    Verified purchase
    Punctuality & SpeedStaffCommunication

    Reviewed Jan. 13, 2022

    I've used Easy Auto Ship twice and both times, I worked with the same person. They tried to use a different service before and they didn't commit to having a driver, whereas they were able to commit to a very small window of time that we would have a driver pick things up. Sure enough, they did both times and delivered things very promptly. The transport service kept me in the loop of what was going on and the timing.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thanks for being such a loyal returning client, Todd! We appreciate you always going with us, and we can't wait to ship with you again!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 7, 2022

    They were fantastic. The lady, Amy, answered the phone on a holiday. She was even able to give me a cheaper price because I was more flexible with the date. Beyond that, she constantly kept me posted as to what was going on. It was always accurate information and I appreciated it. They had to reschedule to pick up my car but other than that, everything went off without a hitch.

    The driver was communicative throughout the entire process. He picked the car up from my house but he wasn't able to get it all the way to my mom's house on the truck. So he had to drive my car the last mile but that was totally reasonable. My mom said he was very nice. My car arrived on time without any issues. Their rates are also extremely affordable. It was actually underpriced.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Michael, thank you so much for the kind words! I'm so glad that Amy and the rest of our team were able to meet your needs.

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Jan. 6, 2022

    The customer service at Easy Auto Ship is always excellent and the communication was seamless. The vehicle is usually booked the same day. Maybe we've run into a situation where it took 24 hours but that was because it was a short notice shipment. The adviser walked me through my first time and every subsequent time after that, it was the same. They mirrored the process.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much, Michael! We appreciate you!

    Verified purchase
    Customer ServiceBilling

    Reviewed Jan. 5, 2022

    After I put my authorization and credit card, I couldn't get ahold of anybody so I felt like I was stuck with it. The cars were my mom’s and the actual person who did the transport was good at communicating with her. I moved and I needed to get the cars from where I was living so I had to move them to a location. It all worked out but the timeline wasn’t the greatest. I don't know if it was because of the holidays but it seemed like I would try to get ahold of them, I’d leave messages, I’d text, I’d email or I’d call and I’d be on hold for a long time. They claim on their hold music that they pride themselves in their customer service and that you'll always get ahold of somebody. But they don't do that. Listening to their hold message felt like a slap in the face. The transport took longer than anticipated but I got my car. It was about a week after Easy Auto Ship was originally gonna be picking it up that it got picked up.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Hi Jennifer. It looks like your agent had multiple notes on file about checking in with you via text and calls, but we will be having a private conversation with her regarding her follow-ups - we do apologize for the communication issues. As for your pickup goes, yes, you're correct, the delay was because of the holidays and supply and demand of carriers. A lot of the drivers took time off for the holidays and there were a larger amount of consumers shipping because of the holiday, which does cause a delay here and there. We do apologize for things not going the way they usually do, but we thank you for shipping with us and choosing EAS!

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2022

    The communication with Easy Auto Ship was shockingly easy. It was wild to work and talk to the same person each time. The driver was great and very patient. We had to ship our Prius from Hawaii to Connecticut in the winter and its condition was completely as expected when it arrived.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is an awesome experience, Amy - thanks for sharing!

    Verified purchase
    Customer ServicePriceStaffRatesFollow-Through

    Reviewed Jan. 3, 2022

    The broker that I talked to was super friendly, nice and open. I got a good impression of him. The guys picked up our cars and delivered right on time. They were flexible and good in coordinating dates. The prices were reasonable too. It was about seven days from the time they picked up our cars to the time they dropped them off. They communicated through text and phone calls, and were on top of it. The day before they arrived, they checked in and let me know that they would be here at 8:00 the next morning. Then we got a call probably 30 minutes before. Because this was a cross-country move, I liked working with people who are efficient, know what they're doing and can follow through with what they're saying. When the guy said seven days, it was exactly seven days. When he said 8:00 a.m., he was there at 8:00 a.m. I was so happy with the service I received from Easy Auto Ship.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much for sharing your great experience, Suzy! This makes up happy to hear and we're glad things went so smoothly for you. Hope to ship with you again sometime!

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed Jan. 2, 2022

    Easy Auto Ship's customer service was pleasant, and I liked their price. I kind of did my thing last minute, and they were able to accommodate and get someone here to ship my car. They kept me up to date. The driver called me on a daily basis and let me know. The day of the delivery, he called me and let me know when he was a couple of hours out, an hour out and 30 minutes out. He was good. He said he couldn't drive into my neighborhood because the roads were small. So, I have to meet him like five minutes away. I'm glad he let me know.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Benjamin, thank you so much for taking the time to leave us a review. We love to hear that our customers had a great experience from start to finish, and I'm glad that you driver was also up to our standards with communication.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 1, 2022

    I was really satisfied with Easy Auto Ship. Everybody was great. The driver was well-mannered. He went out of the way. He called me couple of times on the way and let me know my truck was still good and safe. He called me before he got here, called me when I brought it out before he got to a location, and called me when he got here.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Sounds like awesome communication! Thanks for leaving us a great review, Ronnie.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 31, 2021

    The driver seemed personable when I talked to him on the phone. He dropped the vehicle, which was a 1983 Shelby, outside the garage so I never got to see him but it looked like it did when it left. I left some money order with the mechanic and they gave it to him. He called and told me, and let me know that the vehicle was delivered before the people at the shop did. I’m very satisfied with Easy Auto and I’d go with them again. I shipped a car right after that with another shipper and it was a nightmare. I was getting a bunch of double talk. I had forgotten who I had gone with with the Shelby but I was thinking that I should have gone with them for this car.

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    Easy Auto Ship
    Response from Easy Auto Ship

    At least you know who to go with next time! Thanks for choosing EAS George!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffFollow-Through

    Reviewed Dec. 30, 2021

    I've used Easy Auto Ship before, that's why I used them again. The person that picked up the car was late, but that was not his fault. Then everybody was on top of everything. When I called, I got a response. The company that the driver belonged to was very helpful too. Easy Auto did what they said. They told me what it was going to cost, and that's what it cost. I would definitely use them again.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you for being a loyal customer, Linda, and thank you for understanding that slight delays can happen. We appreciate you!

    Verified purchase
    Customer ServicePriceRates

    Reviewed Dec. 29, 2021

    Easy Auto Ship had good ratings and good pricing history. I used their online website and the customer service reached out to me on phone and message and took my details. When they found a trucker, they paired me with him and I then communicated directly with the trucker till I received the vehicle back in Dallas, and then they called back to confirm.

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    Easy Auto Ship
    Response from Easy Auto Ship

    We're happy things worked out well for you, Girish! Thanks for choosing Easy Auto Ship.

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Dec. 19, 2021

    Easy Auto Ship is a broker so they pick up information on the nationwide job board to find out what trucks are moving around. When a truck has a slot open, they'll look at the pickup location, how far away it is and how much time it's going to take. Based on that, Easy Auto will come up with a quote and they will make its best guess as to what that quote might be. But until they actually get some information back from the actual trucking company, they don't know what it is.

    My vehicle was in a somewhat rural area and a lot of companies had a very difficult time coming up with a good quote. So, the biggest challenge was finding equipment that would be available to pick up the vehicle and finding a trucker that was going to be able to make it to that location. It's out-of-the way so he needed to make his time worthwhile for that. But otherwise, the process was straightforward and went reasonably well. I wasn’t there when the driver picked up the vehicle, so he got in touch with me when he picked it up and then when it was en route. He gave me a call when he was about an hour out from the final destination and we got things hooked up. I made the cash payment to the driver and it worked out good.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thanks for leaving a review explaining how the process works, Craig. It's a competitive business but we like to be honest with all of our customers. Thanks for understanding and thanks for choosing Easy Auto Ship!

    Verified purchase
    Staff

    Reviewed Dec. 18, 2021

    The rep was great and the drivers were nice. It was a short distance and it was all easy.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Great to hear, Lisa!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed Dec. 17, 2021

    The customer service didn’t make me feel stupid in trying to answer questions, getting confirmation and understanding things, and exactly knowing where my cars were when they were shipping. I talked to the person that was picking up the truck and he said that he was gonna text me anytime he stopped so that I knew where he was with the truck but he didn't do that. I was a little upset with that. But I contacted the person who set me up and she was quick to respond where he was, what his location was and what day we were looking at him to be dropping off. So, I was okay with that.

    My husband works in Alaska. I was needing to get his sports car home and get his truck to him so he could drive in the snow. The truck was exactly what I shipped, and the car came back exactly what my husband said he shipped off. The transport took about three weeks in total. Also, I love the quote from Easy Auto, which was why we went with them. Even the deposit, every bit of it was exactly what they told me it was going to be over the phone. People should use Easy Auto.

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    Easy Auto Ship
    Response from Easy Auto Ship

    We love to help out and answer all of our clients questions! Thanks for leaving us a review, Angela!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed Dec. 16, 2021

    I had a very easy experience with Easy Auto Ship. Anytime I asked questions, they responded quickly. They were very nice and polite. They were supposed to come on a Monday and they ended up getting there on a Saturday to pick the car up. The guy who was transporting was very polite and professional. He was quick and he made it easy. He was very responsive and kept me updated on his location, how close he was. Then they got to the drop-off location very fast, a day early. It was really good.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is great, Karolynn! Thanks for choosing EAS!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 10, 2021

    As far as the cost, it was okay. But the communication could be better. From the time he picked it up, to the time he delivered it, from Chicago to the Twin Cities is about a seven-hour drive and it took two days. He might have had to pick something else up 'cause there was a Jeep in there with it. But it being in the front of my car, I figured he picked that up first. So I don't understand why it took so long to get to my house. Also, it would be better if the driver really could speak English.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Leslie, a lot of the time our drivers aren't on their phones a lot simply because they're driving. They also have a specific amount of miles and hours they can drive per day, per the Department of Transportation. Thanks for leaving us a review!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 8, 2021

    The customer service was good and everything was on point. The reps were attentive and came when they said they were gonna come. Everything worked out great. Easy Auto Ship’s quote was competitive with everybody else when I shopped around.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Love to hear this, Aldrick! Thank you so much! We're happy everything went well for you.

    Verified purchase
    TechSales & MarketingPriceStaffRatesHonesty & Transparency

    Reviewed Dec. 7, 2021

    I was impressed by the salesperson's honesty and his willingness to work and give me the best rate out there with the A-plus provider. I was very happy with the quote 'cause I received others that were a little bit higher. I was happy with the quote I received from them. I shipped two separate times. And the first one took about three days, I believe. And the second one took about four. And I was very happy with that timeframe. They were great were communicating. They told me where they were and how the vehicles were doing. The salesperson was on top of his game.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you for taking the time to leave us such a wonderful review. We appreciate you, Sergio!

    Verified purchase

    Reviewed Dec. 6, 2021

    The transport through Easy Auto Ship went well. Everything was as agreed upon.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Great, Michael!

    Verified purchase
    PriceMaintenanceStaffRates

    Reviewed Dec. 5, 2021

    The guy from Easy Auto Ship that helped me was a really big help. Setting up the transport was really simple. The driver was great as well. The transport only took one day. I got my car in less than 24 hours when he picked it up. Easy Auto Ship was really great and reliable. Their pricing was perfect. Zack was breaking it down to me and it was my first time ever using anything like that. Zack broke it down to me and he only took a little bit of money and offered the driver the more money so they can drive the car here.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Markita, Zack and Easy Auto Ship thank you for this. Have a great holiday!

    Verified purchase

    Reviewed Dec. 4, 2021

    I was impressed with Easy Auto Ship's uncomplicated process. The time frame was perfect, too.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you so much, Mike! Hope to ship with you again sometime.

    Verified purchase
    Staff

    Reviewed Dec. 3, 2021

    I had purchased a vehicle and had Easy Auto Ship transport it to my house. They provided for another family member in Maryland and they were recommended by them. he representative was great. I liked the drivers. They were nice. They rollered the car up onto the car carrier and rollered it down and helped me get it in the driveway. Overall, Easy Auto was flexible. They helped us.

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    Easy Auto Ship
    Response from Easy Auto Ship

    We're happy to have helped out you and your family, Shawn! Thanks for choosing Easy Auto Ship!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2021

    I had a simple experience with Easy Auto Ship because my friend gave us a direct telephone number to the agent that we used and he handled everything. The driver that transported our vehicles was awesome. He stayed in contact with us, let us know his estimated arrival time, and then he got back with us to give us the arrival time because we were not in the state yet. The person that was receiving the cars, on the other hand, also stayed in contact with them. We wouldn't trust our cars with anyone else.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is so awesome to hear, Pamela. We appreciate you trusting us, and we appreciate you as a customer. Have a great day!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 1, 2021

    I used Easy Auto Ship and they did a pretty good job. I became their repeat customer. This time, I had my car shipped from California to New Hampshire cross-country and our schedule was fine. The person who was picking up our stuff called on time, picked up on time, and delivered ahead of schedule. We organized where he would leave the car because we were still on the road at the time. Everything went smoothly.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you for being such a loyal customer, Anindita - we appreciate you!

    Verified purchase
    Customer ServicePriceStaffBillingRates

    Reviewed Nov. 29, 2021

    I reached out through the internet and the Easy Auto Ship rep gave me a callback and outlined the process. He walked me through all the steps before I even booked with them. The pricing was very upfront as well as their method of payment. I was able to split it up and do cash on delivery. However, I put down a deposit on a card first. They dispatched somebody who was in my area to send the vehicle. The rep gave me his phone number and said he'd be contacting me and he would text me every day until the transport got set up to let me know what the status was. Even during the process, he would either text or call to check in and see how it went or the location of the vehicle at the time. Once it was delivered, he contacted me two more times after that just to make sure I was happy with everything and the vehicle was fine.

    The driver was accommodating with where I needed it picked up from and where I needed it dropped off. He would have come to my house, but it was a hard location to get to so I communicated with him the day of and we met up at a parking lot. He was able to inspect the vehicle and he took detailed pictures. Then when it arrived, it was exactly as it was when it entered the transport vehicle. It was really good communication. I was nervous about it, but it ended up working out great.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Jennifer, we appreciate you taking the time to leave us a review. Thank you for working with us!

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed Nov. 28, 2021

    Leah, the rep I worked with, constantly followed up with me, sending updates about the pickup and delivery. Even the pickup driver was very friendly. He called me as well as my friend who was picking up the car. So it was a very good process. The vehicle was picked up on time and delivered a couple of days earlier. I was shipping a Mercedes and I was little bit worried to ship it in an open carrier because you don't know the weather conditions. It can be unpredictable and rocks can damage your windshield. But none of that happened to me. It was, overall, a great experience. This was my first time shipping a car from coast to coast but it went smoothly and I was happy about it. The pricing was reasonable as well.

    Easy Auto was what my friend recommended and without any second thought, I went with them since I already knew someone who shipped their car from New Jersey to California. I shipped it from California to New Jersey. It was a long distance but the whole process was easy. I would recommend Easy Auto to my friends as well.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is such a great experience to share, Bharath - thank you so much!!

    Verified purchase
    PriceStaff

    Reviewed Nov. 27, 2021

    Easy Auto was efficient and affordable. The rep was very helpful and when the vehicle arrived, it was in good condition.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thanks for choosing EAS, Byron!

    Verified purchase
    PriceStaff

    Reviewed Nov. 26, 2021

    The car was in good shape but the trailer was too big so it wasn't able to deliver where I wanted it to. I had to communicate with the driver constantly but he was all right. It was great working with Easy Auto. The quote was exactly the same as what they told me.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Sometimes the trucks are too big to fit into some specific places, but we appreciate you understanding. Thank you, Soowon.

    Verified purchase
    PriceStaffTimeliness

    Reviewed Nov. 25, 2021

    Dealing with the rep was perfect. It worked out great. The quote from Easy Auto Ship was competitive and I liked it. The quality of service was right where I needed it to be. It was good. The reps picked up my vehicle and dropped it off the next day, and it was in the same shape as when it left.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is so perfect, Eric! Thanks a lot for working with us!

    Verified purchase
    CoverageSales & MarketingPunctuality & SpeedStaffFollow-Through

    Reviewed Nov. 23, 2021

    I needed a covered trailer for a move because my car was a topless one. Richard from Easy Auto helped me and he got right back to me. I was a little late meeting the driver but it worked out okay. I had to walk to the location where the car was being dropped off because he couldn't turn around at my house. The car has been sitting a long time and had to be jump-started to get it off the trailer. When I tried to pull out onto the highway, the car stalled so the driver had to do another jump while I was sitting in traffic. That was nerve-wracking. But everything turned out okay and I'm very happy. Everything went exactly as advertised.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Larry, although things started to go a little south, we're glad to hear it was an all around great experience. Thank you for choosing EAS!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2021

    I had an awesome rep named Richard who responded immediately. The service was great. I called Easy Auto Ship on a Monday and they picked up the car on a Tuesday. It traveled from Toledo to Dallas and was delivered by Thursday. The driver was great. I highly recommend Easy Auto to anybody looking to ship a car.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Shelly, Richard and Easy Auto Ship appreciate you - it was a pleasure to assist you!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 21, 2021

    I called Easy Auto and they were very accommodating on the first day. I asked questions about packing like what to put and not put in the car. They gave me guidance on keeping stuff below window level. I had nothing “valuable,” so I didn't need to do the step where you put something inside the truck and nobody would be able to see it. That would have been a lot more money. I just packed smartly.

    Easy Auto worked with me to accommodate my schedule. We were driving from New Jersey to Florida. I was just concerned whether they would be there on time. One never knows of traffic and other types of things. But they were able to work it out. Easy Auto and the driver contacted me prior to pick-up. Everybody was in sync. They picked up the car on a Monday. In Florida, the driver let me know when he was scheduled to arrive. The car was delivered to the house on a Wednesday or Thursday. Everything was positive. I recommended Easy Auto to a friend who will now be using them next week.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Gary, thank you for leaving us such a detailed and positive review. We really do appreciate you and we can't wait to work with you again sometime!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 20, 2021

    We worked with Abby and she was so nice, helpful and really communicative along the way. She the process to us really easily and she was really thorough. There were no question marks throughout. The quote was middle of the road. We have a luxury vehicle, so we didn't wanna go with the cheapest option. We knew we wanted to stay under a certain amount and Abby was comfortable with the amount that we suggested. The final amount was what we were quoted.

    The driver was so sweet. He put our car on a tow truck and towed it to a larger lot. He explained all this and where the car was picked up and put on a larger vehicle that transported several cars. The car arrived in Florida earlier than expected and the guy was really communicative. He said that he could wait till the morning if that was easier for us and he was very helpful. We tipped him ‘cause he did a great job. The vehicle was in perfect condition. If you're considering shipping a car, I highly recommend Easy Auto Ship. If we ever move anywhere else and need to ship the car, without a doubt who we would use.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thank you SO much for all of this, Cali! Abby, Easy Auto Ship, and your driver thank you for the kind words - we are so happy this was such a great experience for you!

    Verified purchase
    Staff

    Reviewed Nov. 19, 2021

    We needed to ship a car cross-country from the East Coast to the West, and we had worked with Michael before at Easy Auto, so this was our third time using it. Easy Auto was reliable, Michael was helpful, and the drivers were good. The only problem is that it's not an exact science so we had to reschedule a few things on the end, especially of receiving the car. But the experience was overall good and we would use this company again.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Happy things went well for you, Joan! Thank you for being understanding on how the process works. You're great!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed Nov. 18, 2021

    I originally booked my services with US Star Trucking but had a horrible experience. We signed a contract but on the day of pick-up, they called me and said it was going to be more than double what they originally quoted me. I told them not to show up. I started doing more research and I was scrambling. Easy Auto had far better reviews than US Star Trucking. Also, all the other companies that I spoke to barely spoke English and that was definitely a challenge. I worked with a woman named Lindsay at Easy Auto and she spoke English. She was quick and thorough. She put me at ease and in comfort and really understood my urgency and need. She had the cars picked up on a Thursday night. My dad loved the driver when he came and delivered the cars by Sunday night from Texas. Easy Auto was phenomenal.

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    Verified purchase
    Customer Service

    Reviewed Nov. 17, 2021

    Easy Auto Ship was not the cheapest at about $200 but they were good. They came and they did the transport of a car that we had to send to a customer in Missouri. They had good communication and follow-up. We were satisfied.

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    Easy Auto Ship
    Response from Easy Auto Ship

    The cheapest option isn't always the best option; thank you for understanding and thank you for working with us!

    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Nov. 16, 2021

    Easy Auto Ship was really straightforward. They gave me a quote and I got a text. The guy who handled things was very quick. I was told where my vehicle was and when the pick-up was going to be. My car got there. This was the least stressful part of my move. I was also told that the price that they would give us on the phone would be the same price we would be paying, which it was. There was no back and forth. Use Easy Auto.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is an awesome review, Denyse. Thanks a lot for your kind words, and thank you for working with us.

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffRatesTransparencyHonesty & Transparency

    Reviewed Nov. 12, 2021

    When I spoke with the agent, Matthew, the details that he provided, the accuracy, and the contract were clear and concise. The quote initially showed slightly higher prices. But because we had two vehicles, Matthew was willing to work with us on the price as well and he made it very competitive with the others. While he was on the phone, he said, “I have somebody to pick up the one car tomorrow.” The drivers were phenomenal and they worked with us. One car wouldn't start. One they had a hard time getting in to getting access, and the one was locked out with the key. The driver waited for my son to get the locksmith out.

    Then we didn't know that he was showing up when he did. He told us but our phones were off. When I looked, I told him we forgot. He was over at the drop point and I told him that we'd get over there. I asked if he had a Venmo and he said no but his boss does and I could Venmo his boss later and he'd leave the truck. The boss called me and sent me his Venmo address hours later after the vehicle was dropped. We Venmo-ed him immediately. So, the honesty, the trust. We wanted to tip the driver because we were so happy with all of their service, but we weren't there. Overall, Easy Auto is the best in the industry. Can't be beat. The service was second to none. It was beyond our expectations. They were the only ones to provide us with clear and transparent pricing with super fast service, friendly, and professional.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Mary, we're so happy this was a great experience for you, despite the little hiccup. You're great!

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 11, 2021

    The guys had trouble with a trailer and it took too long, but they brought the car I purchased. When they finally got it, the Knoxville to Augusta transport took six hours. Our communication was okay, and the quote didn't change.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Glad everything ended up going well for you, Marion.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Nov. 10, 2021

    I Googled, “How do I ship my car?” I made one phone call to the first one that popped up and I filled out an online inquiry. I then started getting multiple phone calls every day from all different auto shippers. On one occasion, I picked up the phone and the guy who was calling said he was from Easy Auto Ship. I asked why I was getting multiple calls every day and he explained the whole system and how it worked, which was why I went with him. He was really open about how the industry works. I kept calling him back because he was honest.

    Easy Auto hooked me up with a driver. He was very communicative and flexible. It was just smooth. We had two cars that we were having our students drive on the East Coast when they were in college. We live on the west coast so we needed to get the cars back to California. That took 10 days. Easy Auto was great. They were very professional and helpful.

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    Easy Auto Ship
    Response from Easy Auto Ship

    Thanks, Gia - we love to be honest and upfront with our clients.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2021

    I was very happy with Easy Auto's service. We relocated from Monroe, Washington to Jacksonville, Florida and we shipped one of our cars 3,200 miles. We could have received the car sooner but we were not going to be in Florida before the driver, so we arranged to have it done when we got here. That took 10 days. Easy Auto did a great follow-up and kept in touch with me. Any questions I had, they answered right away. The driver was excellent. I tracked him as he was driving and that made things easy. He couldn't get the car delivered to my new neighborhood because the roads were too small, so I met him somewhere. He was there when he said he would be. He unloaded the car and said he would drive the car over to my place. It was late at night by the time I got the car. I then gave him a ride back. It was a great experience.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is so awesome to hear, John! Such a great experience - thank you!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 8, 2021

    I talked to a rep named Lea and she was very friendly and knowledgeable. I trusted her. The pick-up of my car was quick and easy. The delivery of it from Seattle to Bangor, Maine was just the same way. It was convenient and everybody was nice. This was my first time ever shipping a car and I was satisfied with the price. I will be referring Easy Auto to anybody that's looking to ship a car. My son will probably be moving out here sometime in the next year and I will definitely be looking at Easy Auto again.

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    Easy Auto Ship
    Response from Easy Auto Ship

    This is so sweet of you, Richard! It was a pleasure working with you.

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    Easy Auto Ship Company Information

    Company Name:
    Easy Auto Ship
    Address:
    860 Boardman-Canfield Rd
    City:
    Youngstown
    State/Province:
    OH
    Postal Code:
    44512
    Country:
    United States
    Website:
    diytransport.com